Making it happen. Delivering results. The Charleston Metro Chamber jump-started 2017 by delivering more for all who work and live in metro Charleston. Talent outcomes are increasing the strength of today’s and tomorrow’s workforce. The Business Advocacy team is on the ground, literally, at the local, state and federal levels, advocating for employers and their employees. Leadership opportunities are expanding for professionals at all career stages and Membership benefits, value and engagement are at an all-time high.
Defining tomorrow, today.
Quarterly Report Q1 2017
“ Accreditation validates a chamber as having programs that benefit its local economy and positively influence its community.� Raymond P. Towle
U.S. Chamber Vice President of Federation Relations and Institute for Organization Management
Less Than 0.2% achieve 5-Star Accreditation three times
Less Than 1.0% of chambers receive 5-Star Accreditation
Only top 3.0% of chambers in the nation are accredited *7,000 Chambers nationwide
For the third consecutive time, the Charleston Metro Chamber has achieved 5-Star Accreditation from the U.S. Chamber of Commerce. To achieve accreditation, which lasts for five years, a chamber must demonstrate quality programs, clear organizational procedures and effective communications by meeting minimum operation and program standards in the areas of governance, program development, government affairs and technology. “The Five-Star Accreditation is a testament to the hard work and passion of the staff and volunteer leaders. This chamber is by far one of the best in the nation. No other organization in the region is more committed to growing our community in a positive way,” said Patrick Bryant, Chairman of the Charleston Metro Chamber Board.
What This Means for Members and Metro Charleston Accreditation shows the Charleston Metro Chamber’s dedication to: • Reviewing, improving and promoting strong business practices • Recognizing leadership and outstanding contributions to the community • Supporting the principles of free enterprise and promoting pro-growth policies at federal, state and local levels • Establishing best practices and staying in-step with industry changes
METRO CHARLESTON
74th 45 24th
largest metro (population) new people per day fastest growing metro in the U.S.
CHARLESTON METRO CHAMBER OF COMMERCE
36 1,600 244
staff members
members years of business support
Membership
GOAL:
To attract, engage and retain members through exceptional value, benefits, assets and services
MEMBERSHIP SALES
New Members by Size
62% 38%
1 - 50 Employees 50+ Employees
New Members by Industry*
43% 15% 10% 8% 8% 8% 8%
Professional Services Hospitality Financial Services Manufacturing Communications Education Medical
* In alignment with the fastest growing occupational clusters and high demand industries according to the region’s Talent Demand Study Update released in May 2016
New Members by Level
6% 68% 9% 9% 2% 6%
Associate Member
$250+
Business Partner
$500+
Executive Business Partner
$1,000+
Bronze $3,000+ Silver $5,000+ Subsidiary n/a+
2016
78% 80%
2017 (YTD)
www.charlestonchamber.net
MEMBERSHIP RETENTION
Annual Retention Rate 75.60%
73.75%
78.44%
76.01% 2013
2014
80.00%
2015
2016
2017
LOCAL AREA CHAMBERS Local Area Chambers launched
04
Melissa Capps
Steering Council Chairs
David Stasaitis
Wild Dunes Resort
Stasmayer
Brad Davis
80
Hendrick Automotive Group of Charleston / North Charleston
Steering Council Members recruited
Richard Gowe
LS3P ASSOCIATES LTD.
Programs, Events & Council Meetings
20 566 Events
Attendees
134
Facebook Groups Learn more and view upcoming events at charlestonchamber.net/localareachambers
85
CMCC Quarterly Report 2017: Q1
131
146
Advocacy / Advancement
GOAL:
To initiate, advocate and empower our region to advance a prosperous business environment
STATE ADVOCACY At the State House
33
50 85
30
Days in the lobby
Meetings with legislators and their staffs
Leadership Charleston Members visited the State House in February
Subcommittee or committee meetings
09
Meetings with Executive Branch leadership and staff
Advancing Legislation to Support Business
H.3516
Recurring, sustainable funding for the state’s infrastructure
Incentives to attract high-impact (Tech and R&D) jobs
S.404
H.3358
Real ID compliance Capital and technology improvement bond bill for our colleges and universities
H.3722
www.charlestonchamber.net
LOCAL ADVOCACY The Advocates Weekly eNews
Weekly Advocacy Updates Distributed
12
647
Local Business Leaders and Advocacy Subscribers
“Thanks for the update, especially on the business license issue.”
“This is great information and a way to stay up-to-date”
David Hand, President
Stephanie Tillerson, Town Administrator
O.L. Thompson Construction Co.
07
Elected leaders participated in Local Area Chamber events
Town of Kiawah Island
Elected leaders attended the annual Legislative Reception
75
MILITARY SUPPORT Charleston region named as one of 8 Great American Defense Communities This distinction honors the unique contributions and unwavering support for our region’s military presence, service members and their families.
Stakeholders met with Congressman Mark Sanford (R-SC, 1st District) for a military base expansion/retention meeting covering: •E fforts and priorities including Joint Base Charleston and SPAWAR Atlantic • New strategic plan for military expansion in the region
CMCC Quarterly Report 2017: Q1
Chamber Military Stakeholders
Talent
GOAL:
To advance the region’s talent pipeline for today’s and tomorrow’s employers
YOUTH APPRENTICESHIP PROGRAM “ A grateful Thank You in bold is plastered in my heart towards all of you guys! In February I received my acceptance email and housing instructions from Harvard University for this summer’s Secondary School Program. A large credit goes to the Apprenticeship Program. Certain things excel on my resume because of this program. ithout The Chamber, I couldn’t have afforded the textbooks W that you all graciously pay for. Thank you Sooo Much.” Stephanie Walters
Youth Apprentice, Bosch
75 Apprentices
48 Employers
09 Pathways
• Internship Portal to Regional Career Headlight launched • 19 companies added available internships for college students
Share your internship opportunities and view more at
charlestonregionalcareerheadlight.com
www.charlestonchamber.net
CAREER ACADEMIES
Career Academies
60
22 High Schools
Academy Partners
126
03 School Districts
New Business Partners (YTD)
04
CMCC Quarterly Report 2017: Q1
Leadership
GOAL:
To drive professional development for all career stages
LEADERSHIP DISCOVERY
27
In the Class of 2017 (exceeding budgeted capacity)
P.J.Browning Publisher Post and Courier
05
03
Regional Business Leaders Presenting
Months of Intensive Leadership Development
Anton Gunn
Christine Osborne
Jeff Tozzi
Jonathan Zucker
Executive Director of Community Health Innovation, Chief Diversity Officer Medical University of South Carolina
CEO / Founder Wonder Works
General Manager Microsoft
President The InterTech Group
CAROLINA ASSOCIATION OF CHAMBER OF COMMERCE EXECUTIVES
Alex Glasgow, Leadership Programs Director is now
on the CACCE Board of Directors providing consultation to Chamber executives in North and South Carolina on leadership development programs.
#YPAMA
www.charlestonchamber.net
CHARLESTON YOUNG PROFESSIONALS
Young Professionals – Ask Me Anything
06 242+
Programs
Attendees
CYP Initiatives in Progress • New membership engagement tracks for two diverse member groups
21-30 31-40 Age Groups
• Involvement in Talent Pipeline development • One Region Global Competitiveness Strategy Activation
First #YPAMA held by CYP in collaboration with Career Academies on January 26, 2017 at Hanahan High School.
This Q/A formated program is offered quarterly in local area high schools. Outcomes included: • 400 students attended • YPs sharing professional journeys • 1st quarter event featured YP panelists representing education, hospitality, engineering and financial industries fielding students’ career questions by voice and text. Dr. Nina Davis Director of Career Services Miller-Motte Technical College Chris Haynes Landscape Architect Davis & Floyd, Inc.
Josie Fitzwater Manager Fleet Landing Restaurant & Bar Dustin Haynes Public Relations Officer Heritage Trust Federal Credit Union
METRO LEADERSHIP VISIT May 3 - 5
Charter plane preparing for take off. You may soon move freely about the cabin…
CMCC Quarterly Report 2017: Q1
68
Travelers
Organization
GOAL:
To operate with excellence as an international leader in the Chamber profession
ACCELERATE GREATER CHARLESTON 2
Three-year campaign accelerating regional Talent and Advancement / Advocacy
118 $957,000 $218,580 $1,000,000
Investors Annual Investment (YTD) Committed from 60 New Investors Projected Annually
“ Accelerate Greater Charleston 2 will make a transformational impact on our region, showing what we can accomplish when we choose our vision for the future and set the process in motion to achieve it rapidly and collaboratively.� Jonathan Zucker, President The InterTech Group, Inc.
NEW STAFF RECRUITMENT
Tim Rogers Vice President, Membership
Ian Scott
Senior Vice President, Advocacy
Janie Warren Events Manager
4 new staff bringing increased experience to the 5-Star team:
Rachel Crescenzo Operations and Administrative Services Manager
www.charlestonchamber.net
ENGAGEMENT
9,455
90K+
3,715
26,702
Followers
Impressions Earned
Followers
Reach
170
3,180
117
1,291
New Followers
Profile Views
New Followers
Engagement
30,000
www.charlestonchamber.net
20,000
10,000
0
Sessions ‘16 January ‘17
Pageviews ‘16 February ‘17
‘16 March ‘17
SIGNATURE PROGRAMS / EVENTS Event
January
Legislative Reception
February
Annual Meeting
March
Economic Outlook Conference
Attendees
365 400 510
CMCC Quarterly Report 2017: Q1
Month
Platinum
Current Leadership Circle listing as of March 15, 2017
Gold BB&T BlueCross BlueShield of S.C. The Boeing Company Charleston Branch Pilots Association Chernoff Newman CreateSpace East Cooper Medical Center Ingevity
KapStone Charleston Kraft LLC Medical University of South Carolina Mercedes-Benz Vans, LLC NBSC PNC Bank Richard D. Elliott Robert Bosch LLC Santee Cooper SCE&G
Soteria South State Bank Stryker Communications Trident Health Vallen Wal-Mart - Market 36 WestRock
Gagen MacDonald LLC Haynsworth Sinkler Boyd PA HLA Inc. InterContinental Hotels Group iQor Island Realty Johnson Development Associates, Inc. Kiawah Island Golf Resort Kiawah Partners Inc. Lowe’s Home Improvement - Coastal Carolina Market Matt O’Neill Real Estate McNair Law Firm, P.A. Morris Financial Concepts Inc. Mount Pleasant Waterworks Nucor Steel O.L. Thompson Construction Co. Ogletree, Deakins, Nash, Smoak & Stewart Parker Poe PURE Renaissance Charleston Hotel Historic District Republic Services Ross Printing Sandler Training by Peak Performance Management, Inc. Science Applications International Corp. (SAIC)
Scientific Research Corporation SCRA Seamon Whiteside + Associates Spirit Communications Stasmayer Incorporated SteelFab of South Carolina SunTrust Bank Thomas & Hutton Thompson Turner Construction Venture Aerobearings WCIV ABC News 4 WCSC-TV Channel 5 Womble Carlyle Sandridge & Rice LLP WOW! Business Young Clement Rivers LLP
Silver AECOM AstenJohnson Inc. AT&T ATI - Advanced Technology International Avison Young Bank of America Merrill Lynch The Beach Company Belmond Charleston Place The Brandon Agency C.R. Hipp Construction Inc. Care For Life Carolina Waste & Recycling LLC Charleston County Aviation Authority Charleston Magazine Charleston RiverDogs Charleston Southern University The Citadel, The Military College of S.C. College of Charleston Comcast Business CresCom Bank Dixon Hughes Goodman LLP Elliott Davis Decosimo LLC Embassy Suites Hotel Charleston Area Convention Center Export Tax Management, Inc. First Citizens Bank and Trust Company Inc.
Bronze Adams Outdoor Advertising AETC Airport Employment & Training AHT Cooling Systems USA, Inc. Alcami Alternative Staffing Inc. Ameris Bank Anderson Insurance Associates LLC Anson Construction Co. Inc. The Art Institute of Charleston Arthur J. Gallagher AssuredPartners Atlantic Coast Life Insurance Co. Atlantic Shield Insurance Group Baldwin & Associates LLC The Bank of South Carolina Banks Construction Company Belimed Belk Department Stores Bentley World- Packaging Ltd. - Charleston SC Benton House of West Ashley Berkeley Electric Cooperative Inc. Bintelli Scooters Blackbaud Blanchard Machinery Co. Bluegreen Resorts - The Lodge Alley Inn BNC Bank Boeing Employees Credit Union BoomTown BP Amoco Chemical Company BRPH C.H. Robinson Worldwide Cain Consulting California Dreaming Cantey Tech Consulting The Carolina Girl Yacht Carolina One Real Estate - Corporate Office The Cassina Group CBRE Century Aluminum Mt. Holly Charleston Area Convention and Visitors Bureau Charleston Harbor Resort and Marina Children’s Museum of the Lowcountry Choate Construction Company CINTAS Corporation Clemson University Restoration Institute Coastal Pediatric Associates CommunityOne Bank Cooper River Partners CR Bard Cranston Engineering Group, P.C. Crowne Plaza Charleston Airport - Convention Center Cummins Turbo Technologies Cumulus Media Inc. D.R. Horton Daniel Island Company Inc. Daniel Ravenel Sotheby’s Real Estate Davis & Floyd Inc. Dominion Resources Services, Inc. DuPont Company East Bay Company Ltd. Embassy Suites Charleston Historic District Firefly Distillery First Reliance Bank - Charleston Francis Marion Hotel Fred Anderson Toyota of Charleston
FrontDoor Communities Gaylord & Dorothy Donnelley Foundation The GEL Group Inc. Georgia Southern University Gerald’s Tires & Brakes Inc. Gildan Go To Team Golfbreaks.com Gravina Public Strategies LLC Grow Financial Federal Credit Union Hall Booth Smith Hannah Solar Government Services Harris Teeter- East Bay HCA South Atlantic Division Hed Hi Media Hendrick Automotive Group of Charleston / North Charleston Heritage Trust Federal Credit Union Hill Construction Corporation Hilton Garden Inn - Charleston Waterfront Hilton Worldwide FSD Charleston Region HITT Contracting Inc. Hogan Construction Group Holiday Inn Charleston-Mt. Pleasant Home Telecom HUB International Southeast Limited Hudson Nissan IFA Rotorion - North American LLC Impresa Aerospace JMC Charleston LLC Johnson & Johnson K&L Gates LLP KION North America Corporation KSH Solutions Kuhn & Kuhn, LLC Laura Alberts Tasteful Options Lee & Associates - Charleston, Commercial Real Estate Liberty Business Associates Limehouse Produce Co. Limehouse Properties Liollio Architecture Low Country Case & Millwork Inc. Lowcountry Residential Builders LLC LS3P ASSOCIATES LTD. ManTech Mashburn Construction Master Solutions, LLC Maybank Properties LLC McLaughlin & Smoak Benefits Nelson Mullins Law Firm netGALAXY Studios Newbold Services, LLC Nexsen Pruet LLC NHC Health & Rehab Palmetto Ford Lincoln Palmetto Lowcountry Behavioral Health Palmetto Railways Park Sterling Bank Patriots Point Naval & Maritime Museum PDA - Production Design Associates PeopleMatter Pink Flamingo Group The Post and Courier Premier Logistics Solutions PST, Inc. Publix Super Markets - Regional Office Pulte Group - 3017
Push Digital Pye Barker Fire Safety Systems Rawle Murdy Associates, Inc. Red’s Ice House Regions Bank - Charleston Residence Inn by Marriott - Charleston Riverview Riley Institute at Furman University Riser, McLaurin & Gibbons LLP Robins & Morton Rosen Hagood LLC Ruth’s Chris Steak House S&ME Inc. Sabal Homes SC Biz News SCS Engineers Select Health of South Carolina Inc. ServisFirst Bank Smith Moore Leatherwood LLP Solvay SOUTH South Carolina Aquarium Southern Current, LLC Southern Eagle Distributing LLC Southern First Bank Southwest Airlines Spherion The Spinx Company Headquarters Stantec Consulting Stubbs Muldrow Herin Architects Summit Industrial Flooring Sunbelt Rentals Inc. Superior Transportation TD Bank Teamphoria T-Mobile Total Comfort Solutions Trane Transdev Services, Inc. Trident Construction Co. Inc. Trident Technical College TRU Simulation + Training Turner, Padget, Graham & Laney P.A. TY Lin International | Lindbergh Tyco SimplexGrinnell UEC Electronics, LLC United Community Bank Valbridge Property Advisors Verizon Wireless Vibra Healthcare of Charleston Volvo Car Stadium WCBD-TV, Channel 2 WebsterRogers LLP Wells Fargo Insurance Services Weston & Sampson The Whiting-Turner Contracting Company Wild Dunes Resort Wired To Grow Wonder Works
4500 Leeds Avenue, Suite 100 N. Charleston, SC 29405 843.577.2510 mail@charlestonchamber.org
www.charlestonchamber.net