Quarterly report q1 final

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Making it happen. Delivering results. The Charleston Metro Chamber jump-started 2017 by delivering more for all who work and live in metro Charleston. Talent outcomes are increasing the strength of today’s and tomorrow’s workforce. The Business Advocacy team is on the ground, literally, at the local, state and federal levels, advocating for employers and their employees. Leadership opportunities are expanding for professionals at all career stages and Membership benefits, value and engagement are at an all-time high.

Defining tomorrow, today.

Quarterly Report Q1 2017


“ Accreditation validates a chamber as having programs that benefit its local economy and positively influence its community.� Raymond P. Towle

U.S. Chamber Vice President of Federation Relations and Institute for Organization Management

Less Than 0.2% achieve 5-Star Accreditation three times

Less Than 1.0% of chambers receive 5-Star Accreditation

Only top 3.0% of chambers in the nation are accredited *7,000 Chambers nationwide


For the third consecutive time, the Charleston Metro Chamber has achieved 5-Star Accreditation from the U.S. Chamber of Commerce. To achieve accreditation, which lasts for five years, a chamber must demonstrate quality programs, clear organizational procedures and effective communications by meeting minimum operation and program standards in the areas of governance, program development, government affairs and technology. “The Five-Star Accreditation is a testament to the hard work and passion of the staff and volunteer leaders. This chamber is by far one of the best in the nation. No other organization in the region is more committed to growing our community in a positive way,” said Patrick Bryant, Chairman of the Charleston Metro Chamber Board.

What This Means for Members and Metro Charleston Accreditation shows the Charleston Metro Chamber’s dedication to: • Reviewing, improving and promoting strong business practices • Recognizing leadership and outstanding contributions to the community • Supporting the principles of free enterprise and promoting pro-growth policies at federal, state and local levels • Establishing best practices and staying in-step with industry changes

METRO CHARLESTON

74th 45 24th

largest metro (population) new people per day fastest growing metro in the U.S.

CHARLESTON METRO CHAMBER OF COMMERCE

36 1,600 244

staff members

members years of business support


Membership

GOAL:

To attract, engage and retain members through exceptional value, benefits, assets and services

MEMBERSHIP SALES

New Members by Size

62% 38%

1 - 50 Employees 50+ Employees

New Members by Industry*

43% 15% 10% 8% 8% 8% 8%

Professional Services Hospitality Financial Services Manufacturing Communications Education Medical

* In alignment with the fastest growing occupational clusters and high demand industries according to the region’s Talent Demand Study Update released in May 2016

New Members by Level

6% 68% 9% 9% 2% 6%

Associate Member

$250+

Business Partner

$500+

Executive Business Partner

$1,000+

Bronze $3,000+ Silver $5,000+ Subsidiary n/a+


2016

78% 80%

2017 (YTD)

www.charlestonchamber.net

MEMBERSHIP RETENTION

Annual Retention Rate 75.60%

73.75%

78.44%

76.01% 2013

2014

80.00%

2015

2016

2017

LOCAL AREA CHAMBERS Local Area Chambers launched

04

Melissa Capps

Steering Council Chairs

David Stasaitis

Wild Dunes Resort

Stasmayer

Brad Davis

80

Hendrick Automotive Group of Charleston / North Charleston

Steering Council Members recruited

Richard Gowe

LS3P ASSOCIATES LTD.

Programs, Events & Council Meetings

20 566 Events

Attendees

134

Facebook Groups Learn more and view upcoming events at charlestonchamber.net/localareachambers

85

CMCC Quarterly Report 2017: Q1

131

146


Advocacy / Advancement

GOAL:

To initiate, advocate and empower our region to advance a prosperous business environment

STATE ADVOCACY At the State House

33

50 85

30

Days in the lobby

Meetings with legislators and their staffs

Leadership Charleston Members visited the State House in February

Subcommittee or committee meetings

09

Meetings with Executive Branch leadership and staff

Advancing Legislation to Support Business

H.3516

Recurring, sustainable funding for the state’s infrastructure

Incentives to attract high-impact (Tech and R&D) jobs

S.404

H.3358

Real ID compliance Capital and technology improvement bond bill for our colleges and universities

H.3722


www.charlestonchamber.net

LOCAL ADVOCACY The Advocates Weekly eNews

Weekly Advocacy Updates Distributed

12

647

Local Business Leaders and Advocacy Subscribers

“Thanks for the update, especially on the business license issue.”

“This is great information and a way to stay up-to-date”

David Hand, President

Stephanie Tillerson, Town Administrator

O.L. Thompson Construction Co.

07

Elected leaders participated in Local Area Chamber events

Town of Kiawah Island

Elected leaders attended the annual Legislative Reception

75

MILITARY SUPPORT Charleston region named as one of 8 Great American Defense Communities This distinction honors the unique contributions and unwavering support for our region’s military presence, service members and their families.

Stakeholders met with Congressman Mark Sanford (R-SC, 1st District) for a military base expansion/retention meeting covering: •E fforts and priorities including Joint Base Charleston and SPAWAR Atlantic • New strategic plan for military expansion in the region

CMCC Quarterly Report 2017: Q1

Chamber Military Stakeholders


Talent

GOAL:

To advance the region’s talent pipeline for today’s and tomorrow’s employers

YOUTH APPRENTICESHIP PROGRAM “ A grateful Thank You in bold is plastered in my heart towards all of you guys! In February I received my acceptance email and housing instructions from Harvard University for this summer’s Secondary School Program. A large credit goes to the Apprenticeship Program. Certain things excel on my resume because of this program. ithout The Chamber, I couldn’t have afforded the textbooks W that you all graciously pay for. Thank you Sooo Much.” Stephanie Walters

Youth Apprentice, Bosch

75 Apprentices

48 Employers

09 Pathways

• Internship Portal to Regional Career Headlight launched • 19 companies added available internships for college students

Share your internship opportunities and view more at

charlestonregionalcareerheadlight.com


www.charlestonchamber.net

CAREER ACADEMIES

Career Academies

60

22 High Schools

Academy Partners

126

03 School Districts

New Business Partners (YTD)

04

CMCC Quarterly Report 2017: Q1


Leadership

GOAL:

To drive professional development for all career stages

LEADERSHIP DISCOVERY

27

In the Class of 2017 (exceeding budgeted capacity)

P.J.Browning Publisher Post and Courier

05

03

Regional Business Leaders Presenting

Months of Intensive Leadership Development

Anton Gunn

Christine Osborne

Jeff Tozzi

Jonathan Zucker

Executive Director of Community Health Innovation, Chief Diversity Officer Medical University of South Carolina

CEO / Founder Wonder Works

General Manager Microsoft

President The InterTech Group

CAROLINA ASSOCIATION OF CHAMBER OF COMMERCE EXECUTIVES

Alex Glasgow, Leadership Programs Director is now

on the CACCE Board of Directors providing consultation to Chamber executives in North and South Carolina on leadership development programs.


#YPAMA

www.charlestonchamber.net

CHARLESTON YOUNG PROFESSIONALS

Young Professionals – Ask Me Anything

06 242+

Programs

Attendees

CYP Initiatives in Progress • New membership engagement tracks for two diverse member groups

21-30 31-40 Age Groups

• Involvement in Talent Pipeline development • One Region Global Competitiveness Strategy Activation

First #YPAMA held by CYP in collaboration with Career Academies on January 26, 2017 at Hanahan High School.

This Q/A formated program is offered quarterly in local area high schools. Outcomes included: • 400 students attended • YPs sharing professional journeys • 1st quarter event featured YP panelists representing education, hospitality, engineering and financial industries fielding students’ career questions by voice and text. Dr. Nina Davis Director of Career Services Miller-Motte Technical College Chris Haynes Landscape Architect Davis & Floyd, Inc.

Josie Fitzwater Manager Fleet Landing Restaurant & Bar Dustin Haynes Public Relations Officer Heritage Trust Federal Credit Union

METRO LEADERSHIP VISIT May 3 - 5

Charter plane preparing for take off. You may soon move freely about the cabin…

CMCC Quarterly Report 2017: Q1

68

Travelers


Organization

GOAL:

To operate with excellence as an international leader in the Chamber profession

ACCELERATE GREATER CHARLESTON 2

Three-year campaign accelerating regional Talent and Advancement / Advocacy

118 $957,000 $218,580 $1,000,000

Investors Annual Investment (YTD) Committed from 60 New Investors Projected Annually

“ Accelerate Greater Charleston 2 will make a transformational impact on our region, showing what we can accomplish when we choose our vision for the future and set the process in motion to achieve it rapidly and collaboratively.� Jonathan Zucker, President The InterTech Group, Inc.

NEW STAFF RECRUITMENT

Tim Rogers Vice President, Membership

Ian Scott

Senior Vice President, Advocacy

Janie Warren Events Manager

4 new staff bringing increased experience to the 5-Star team:

Rachel Crescenzo Operations and Administrative Services Manager


www.charlestonchamber.net

ENGAGEMENT

9,455

90K+

3,715

26,702

Followers

Impressions Earned

Followers

Reach

170

3,180

117

1,291

New Followers

Profile Views

New Followers

Engagement

30,000

www.charlestonchamber.net

20,000

10,000

0

Sessions ‘16 January ‘17

Pageviews ‘16 February ‘17

‘16 March ‘17

SIGNATURE PROGRAMS / EVENTS Event

January

Legislative Reception

February

Annual Meeting

March

Economic Outlook Conference

Attendees

365 400 510

CMCC Quarterly Report 2017: Q1

Month


Platinum

Current Leadership Circle listing as of March 15, 2017

Gold BB&T BlueCross BlueShield of S.C. The Boeing Company Charleston Branch Pilots Association Chernoff Newman CreateSpace East Cooper Medical Center Ingevity

KapStone Charleston Kraft LLC Medical University of South Carolina Mercedes-Benz Vans, LLC NBSC PNC Bank Richard D. Elliott Robert Bosch LLC Santee Cooper SCE&G

Soteria South State Bank Stryker Communications Trident Health Vallen Wal-Mart - Market 36 WestRock

Gagen MacDonald LLC Haynsworth Sinkler Boyd PA HLA Inc. InterContinental Hotels Group iQor Island Realty Johnson Development Associates, Inc. Kiawah Island Golf Resort Kiawah Partners Inc. Lowe’s Home Improvement - Coastal Carolina Market Matt O’Neill Real Estate McNair Law Firm, P.A. Morris Financial Concepts Inc. Mount Pleasant Waterworks Nucor Steel O.L. Thompson Construction Co. Ogletree, Deakins, Nash, Smoak & Stewart Parker Poe PURE Renaissance Charleston Hotel Historic District Republic Services Ross Printing Sandler Training by Peak Performance Management, Inc. Science Applications International Corp. (SAIC)

Scientific Research Corporation SCRA Seamon Whiteside + Associates Spirit Communications Stasmayer Incorporated SteelFab of South Carolina SunTrust Bank Thomas & Hutton Thompson Turner Construction Venture Aerobearings WCIV ABC News 4 WCSC-TV Channel 5 Womble Carlyle Sandridge & Rice LLP WOW! Business Young Clement Rivers LLP

Silver AECOM AstenJohnson Inc. AT&T ATI - Advanced Technology International Avison Young Bank of America Merrill Lynch The Beach Company Belmond Charleston Place The Brandon Agency C.R. Hipp Construction Inc. Care For Life Carolina Waste & Recycling LLC Charleston County Aviation Authority Charleston Magazine Charleston RiverDogs Charleston Southern University The Citadel, The Military College of S.C. College of Charleston Comcast Business CresCom Bank Dixon Hughes Goodman LLP Elliott Davis Decosimo LLC Embassy Suites Hotel Charleston Area Convention Center Export Tax Management, Inc. First Citizens Bank and Trust Company Inc.


Bronze Adams Outdoor Advertising AETC Airport Employment & Training AHT Cooling Systems USA, Inc. Alcami Alternative Staffing Inc. Ameris Bank Anderson Insurance Associates LLC Anson Construction Co. Inc. The Art Institute of Charleston Arthur J. Gallagher AssuredPartners Atlantic Coast Life Insurance Co. Atlantic Shield Insurance Group Baldwin & Associates LLC The Bank of South Carolina Banks Construction Company Belimed Belk Department Stores Bentley World- Packaging Ltd. - Charleston SC Benton House of West Ashley Berkeley Electric Cooperative Inc. Bintelli Scooters Blackbaud Blanchard Machinery Co. Bluegreen Resorts - The Lodge Alley Inn BNC Bank Boeing Employees Credit Union BoomTown BP Amoco Chemical Company BRPH C.H. Robinson Worldwide Cain Consulting California Dreaming Cantey Tech Consulting The Carolina Girl Yacht Carolina One Real Estate - Corporate Office The Cassina Group CBRE Century Aluminum Mt. Holly Charleston Area Convention and Visitors Bureau Charleston Harbor Resort and Marina Children’s Museum of the Lowcountry Choate Construction Company CINTAS Corporation Clemson University Restoration Institute Coastal Pediatric Associates CommunityOne Bank Cooper River Partners CR Bard Cranston Engineering Group, P.C. Crowne Plaza Charleston Airport - Convention Center Cummins Turbo Technologies Cumulus Media Inc. D.R. Horton Daniel Island Company Inc. Daniel Ravenel Sotheby’s Real Estate Davis & Floyd Inc. Dominion Resources Services, Inc. DuPont Company East Bay Company Ltd. Embassy Suites Charleston Historic District Firefly Distillery First Reliance Bank - Charleston Francis Marion Hotel Fred Anderson Toyota of Charleston

FrontDoor Communities Gaylord & Dorothy Donnelley Foundation The GEL Group Inc. Georgia Southern University Gerald’s Tires & Brakes Inc. Gildan Go To Team Golfbreaks.com Gravina Public Strategies LLC Grow Financial Federal Credit Union Hall Booth Smith Hannah Solar Government Services Harris Teeter- East Bay HCA South Atlantic Division Hed Hi Media Hendrick Automotive Group of Charleston / North Charleston Heritage Trust Federal Credit Union Hill Construction Corporation Hilton Garden Inn - Charleston Waterfront Hilton Worldwide FSD Charleston Region HITT Contracting Inc. Hogan Construction Group Holiday Inn Charleston-Mt. Pleasant Home Telecom HUB International Southeast Limited Hudson Nissan IFA Rotorion - North American LLC Impresa Aerospace JMC Charleston LLC Johnson & Johnson K&L Gates LLP KION North America Corporation KSH Solutions Kuhn & Kuhn, LLC Laura Alberts Tasteful Options Lee & Associates - Charleston, Commercial Real Estate Liberty Business Associates Limehouse Produce Co. Limehouse Properties Liollio Architecture Low Country Case & Millwork Inc. Lowcountry Residential Builders LLC LS3P ASSOCIATES LTD. ManTech Mashburn Construction Master Solutions, LLC Maybank Properties LLC McLaughlin & Smoak Benefits Nelson Mullins Law Firm netGALAXY Studios Newbold Services, LLC Nexsen Pruet LLC NHC Health & Rehab Palmetto Ford Lincoln Palmetto Lowcountry Behavioral Health Palmetto Railways Park Sterling Bank Patriots Point Naval & Maritime Museum PDA - Production Design Associates PeopleMatter Pink Flamingo Group The Post and Courier Premier Logistics Solutions PST, Inc. Publix Super Markets - Regional Office Pulte Group - 3017

Push Digital Pye Barker Fire Safety Systems Rawle Murdy Associates, Inc. Red’s Ice House Regions Bank - Charleston Residence Inn by Marriott - Charleston Riverview Riley Institute at Furman University Riser, McLaurin & Gibbons LLP Robins & Morton Rosen Hagood LLC Ruth’s Chris Steak House S&ME Inc. Sabal Homes SC Biz News SCS Engineers Select Health of South Carolina Inc. ServisFirst Bank Smith Moore Leatherwood LLP Solvay SOUTH South Carolina Aquarium Southern Current, LLC Southern Eagle Distributing LLC Southern First Bank Southwest Airlines Spherion The Spinx Company Headquarters Stantec Consulting Stubbs Muldrow Herin Architects Summit Industrial Flooring Sunbelt Rentals Inc. Superior Transportation TD Bank Teamphoria T-Mobile Total Comfort Solutions Trane Transdev Services, Inc. Trident Construction Co. Inc. Trident Technical College TRU Simulation + Training Turner, Padget, Graham & Laney P.A. TY Lin International | Lindbergh Tyco SimplexGrinnell UEC Electronics, LLC United Community Bank Valbridge Property Advisors Verizon Wireless Vibra Healthcare of Charleston Volvo Car Stadium WCBD-TV, Channel 2 WebsterRogers LLP Wells Fargo Insurance Services Weston & Sampson The Whiting-Turner Contracting Company Wild Dunes Resort Wired To Grow Wonder Works


4500 Leeds Avenue, Suite 100 N. Charleston, SC 29405 843.577.2510 mail@charlestonchamber.org

www.charlestonchamber.net


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