AV Consultant (Int’l) Ltd

Outstanding Enterprises

2

WHEN AV CONSULTANT MEETS SMART HOME SYSTEM

In today’s tech-savvy world, transforming homes through state-of-theart smart technology requires experience, specialised skills, and smart planning to meet customers’ high end creative expectations.

For AV Consultant Director, Alan Lee originally from RTHK (Radio and Television Hong Kong), has been in the forefront of providing high-end audio visual (AV) and Smart Home systems that cater to the needs of professional, commercial, and residential customers who seek to elevate their audio-visual experiences.

By using and integrating a variety of different types of AV/Smart Home systems, AV Consultant delivers the highest quality bespoke solutions to fit the most discerning customer.

Alan Lee Spearheads Smart Technology into the Future

Alan’s professional training in the broadcast industry became an asset for communicating with his target customers. Along with his professional team, the company has an advantage in understanding and communicating with customers compared to the usual technical guys who talked more in technical jargon.

His experience at RTHK also taught him how to hold reliability at the highest standards. He emphasises that AV Consultant’s dedication to service and quality does not simply stop until the job has been fulfilled. As their business delves into the client’s most personal space, reliability becomes an important fundamental aspect of the company’s service and product quality.

“What I learned from the radio station, it’s all about the precision, everything must be very well prepared, very precise.” Alan added that this dedication to both reliability and precision has helped them squeeze out the best performance from the systems they offer, as they calibrate each one to tailor-fit the customer’s needs and expectations.

With reliability and precision, Alan made sure that AV Consultant stands out from their competition as they aim to provide only the best in terms of products and services. He states that their efforts in precise calibration and reliability testing during production has come from the professional standards set by UK and US.

AV Consultant’s Edge over the Competition

The company’s extensive knowledge on different AV systems have given them an advantage in catering to different requirements, from simple home karaoke to high-end executive video conferencing systems. By providing various smart solutions to customers and becoming a unique one-stop shop from purchasing to installation to calibration, AV Consultant optimises the customer’s experience from the systems without having them to worry about the intricacies of having AV/Smart Home systems.

AV Consultant’s work is also recognised by industry giants such as Dolby, Samsung, Panasonic, and Sony. The company has been commissioned for specialised projects such as installation and calibration for showrooms and demo facilities. Alan also appeared as guest speaker for various press conferences and gave numerous lectures to AV media and end users.

“I was also a programmer at the early stage of my career so I have

PHILOSOPHY

Provide lives enhancing experience to client before they start to request

FAST FACTS

• 2013 – GDC (Largest Cinema

Server Provider in Asia) Home

Cinema Demo Room (Design and

Installation) • 2017 – Centaline Property Club

House in Causeway Bay and T.S.T (Design and Installation) • 2017 – Dolby Laboratories ATMOS

Demo Facility (HK Stadium) • 2019 – Big Wave Bay Road Luxury

Residence (AV/Smart Home System) • 2021 – Goldsmith Road Luxury

Residence (AV/Smart Home System) • 2021 – D-BOX Motion System (Asia

Distributor) • 2021 – CK Asset Holdings (Club

House, 21 Borrett Road

This page: Home Cinema with Professional Equipment and Performance, Concealed Surround/ Karaoke System (Club House, 21 Borrett Road), Concealed Surround/ Background Music System (One Oasis, Macau)

Opposite page: Alan Lee, director of AV Consultant (Int’l) Limited

good knowledge of both the AV and IT systems which are a very good combination to have since most of today’s AV systems run through a computer based and IT infrastructure,” commented Alan.

By bridging the gap in service between IT and AV system providers through their one-stop shop service and delivery, AV Consultant has oneupped their competitors with their integration of IT and AV systems.

Thanks to the variety of installation techniques and specialised products, AV Consultant’s products blend into the client’s environment, and helping to preserve the interior design without compromising the sound and visual quality from their high fidelity AV equipment.

Despite the impact of the Covid outbreak across industries, AV Consultant was spared from most of the detrimental effects due to the project-based nature of their work which sometimes can take up to a year or more per project. A testament to the company’s long-term commitment and dedication to provide uncompromising quality in terms of services and products.

“Most of our customers, you can say are from referrals. These referrals may be from the client or their friends, architect, interior designer, or the large contractors,” remarked Alan, adding that AV Consultant is happy and proud to gain high value trusting customers over the years through positive referrals. “We use little to no general promotional campaigns to build our business and grateful to our customers for their trust and loyalty to our company.”

Another example of AV Consultant’s innovation in AV/Smart Home Management is illustrated by the pandemic’s crippling of on-site repair and maintenance. Since site visits could not be done due to health protocols, AV Consultant’s remote support system is able to monitor various sites and maintenance becomes an easy-fix, even from the client’s end. With the company’s experienced technicians to remotely diagnose, faulty equipment can be identified and simple instructions to the client can help solve the problem thus giving them a peace of mind.

People first, Business follows

For a small company who employ less than 20 people, Alan’s reputation as an AV/Smart Home specialist and his modest approach of eliminating a “specialised” salesperson provides customers the assurance they need with direct access to the experts handling their AV/Smart Home System - from planning, designing and installation, they are all professionals who are competent, knowledgeable, and reliable.

“Unless there are serious performance issues, we don’t lay off people easily because I think the most important asset in a business are the people,” said Alan, emphasising that although it takes many years to find and train the right people, the investment eventually pays off.

As with many sectors, the AV/Smart Home industry is finding it challenging to recruit the right people since it is a niche industry that only a handful number of skilled professionals can do, and those skills come in after years of experience.

Alan wants to nurture and train the youngsters who have an interest in AV/Smart Home to join the industry. It’s really an eclectic industry from design, programming, project management to communications. Tutelage under Alan would definitely be an enriching experience.

AV Consultant has sailed over time because it constantly explores new options on meeting customer requirements and pioneering ahead to find the highest quality products and services. The company eliminates the ambiguity and hassle that customers have to deal with when picking the right AV/Smart Home system by providing simplest operation and the highest reliability.