Fidelity International

Outstanding Enterprises

2

BUILDING BETTER FINANCIAL FUTURES FOR OUR CLIENTS

With over 50 years of global investment management experience across 25 locations worldwide, Fidelity International has offered retail, and wholesale clients a wide range of products and services, including MPF and ORSO schemes, personal investing, and mutual funds. As one of the largest retirement asset management firms in Hong Kong since its establishment in the city in 1981, the Fidelity Retirement Master Trust has garnered the “Gold Rated Scheme” from an independent third-party rating agency for ten consecutive years.

With their continued success, 40 years of ceaseless commitment, and their ever-evolving offerings and aspirations, they managed to win the High Flyers Award presented by Hong Kong Business, with Charlotte Chan, Head of Distribution, Hong Kong Workplace and Personal Investing at Fidelity International, sharing her thoughts on how Fidelity keeps succeeding and what the company plans to undertake in the future.

Mobilising history with strategic thinking

Developing a career in the investment industry has made Charlotte see the value investment brings to building better financial futures and achieving different life goals. As a leader in the industry, Fidelity supports retirement planning and the financial wellness of both their employers and members, as retirement planning is a gradual process that takes time and ideally should be managed throughout the entire working cycle. Understanding the strategic importance of Hong Kong as a key global financial hub and a gateway to mainland China, Fidelity invested in their capability to support the needs of the Greater Bay Area (GBA) through the Wealth Management Connect scheme which provides more options for investors seeking diversified solutions and compliments Fidelity’s existing product set.

A year of continued success for Fidelity

Being one of the largest MPF scheme providers in Hong Kong, Fidelity has always recognised the city’s growing ageing population and the demand for post-retirement solutions to accommodate MPF members’ needs to generate stable retirement income. Capitalising on this opportunity for both the firm and scheme members, Fidelity launched MPF Flexible Retirement Solution, providing customers with comprehensive products and services that help them plan and achieve their desired retirement life.

“With the growing ageing population in Hong Kong, the financial wellbeing of retirees in the city is a key consideration for our innovation plan,’’ said Charlotte, adding that this initiative was supported by an extensive communication campaign that aimed to familiarise the general public on holistic post-retirement solutions and their significance.

In order to maintain asset purchasing power in the long-term for members and protect the investment of their assets against inflation, Fidelity rolled out a diversified mixed asset post-retirement investment solution to achieve a stable overall return, higher than Hong Kong inflation over the course of MPF members’ retirement journey.

PHILOSOPHY

By combining leading investment management capabilities, with personal investing and retirement savings platforms, we are working together to build better financial futures

FAST FACTS

• More than 50 years of global investment management experience, with our services reaching customers in over 25 locations worldwide • Active in Hong Kong since 1981, offering retail, institutional and wholesale clients a wide range of products and services, including

MPF and ORSO schemes, personal investing and mutual funds • One of the largest retirement asset management firms in Hong

Kong, servicing to both MPF and

ORSO schemes • Fidelity Retirement Master Trust was awarded the ‘’Gold Rated

Scheme’’ for ten consecutive years by an independent third-party rating agency

This page: Fidelity Pension Event 2022, Fidelity Global Market Outlook Media Event

Opposite page: Charlotte Chan, Head of Distribution, Hong Kong Workplace and Personal Investing at Fidelity International

“Our investment experts [are] actively allocating riskier and defensive assets, with the aim to seize potential investment opportunities and help mitigate market risk through dynamic asset allocation,” commented Charlotte, adding that they have leveraged technology and digital capabilities to introduce their first-to-market MPF e-withdrawal platform for retirees and soon-to-retire MPF members.

With this platform, members can manage their investments and withdrawals easily throughout their retirement period, and enjoy the flexibility to stay invested in a familiar scheme; continued investment growth potential is sustained despite the withdrawal of retirement assets in preferred stages.

An easy-to-use and useful online tool named the “Retirement Withdrawal Planner” was also introduced to help members envision their future account balances at retirement age and suggest optimal regular withdrawal amounts to increase the longevity of retirement savings.

Fidelity and the growing importance of ESG initiatives

Sustainability is at the heart of Fidelity’s identity and operations. As a responsible investor, Fidelity is committed to Net Zero as a business by 2030 and across its portfolios by 2050. The company’s approach and commitment to making a real-world impact on behalf of clients and investors to sustainability rest on three pillars, namely Integration, Engagement and Collaboration.

Industry-wide initiatives require a great amount of collaboration in order to compel the world’s largest corporate greenhouse gas emitters to take necessary actions towards addressing climate change. Fidelity is currently a member of multiple collaborative industry initiatives such as the United Nation “Principles for Responsible Investment”, Carbon Disclosure Project, Climate Action 100+ and Net Zero Asset Managers Initiatives.

Moving forward

At Fidelity International, building better financial futures for clients is the core vision. “We are committed to helping people achieve and stay in great financial health throughout every stage of their lives,” remarked Charlotte.

With eMPF on the way, this is going to be a multi-year tech-enabled transformation journey. eMPF Platform is a major infrastructure that will reshape the administrative models of MPF schemes and is set to standardise, streamline, and automate the existing scheme administrative processes. According to Charlotte, Fidelity will collaborate with the Trustee and the centralised platform provider to ensure a smooth transition. This will also provide Fidelity with an impetus to review its current offering and elevate different aspects of the business to strategically focus on leveraging the digital ecosystem, enhancing customer experience and refreshing product offerings to meet the evolving needs of MPF members.