HKB lauds top teams, executives, and innovations at Management Excellence Awards 2021

HKB lauds top teams, executives, and innovations at Management Excellence

As industries start to recover, it is high time for companies to start working on new strategies to ensure the success of the business in the long run. To do this, it is important to have a leader who is decisive and a team that is goal-oriented for the business to thrive amidst the challenging economic backdrop.

With this, the Hong Kong Business Management Excellence Awards 2021 recognised outstanding individuals, innovators, and teams whose initiatives have brought tangible business gains for the success of their companies. The winners were announced via digital presentations on November 24ᵗʰ and 25ᵗʰ. Companies also had the opportunity to share their thoughts on winning in the prestigious awards programme through virtual interviews.

This year’s nominations were evaluated by an elite panel of judges consisting of Ivan Chan, Audit & Financial Advisory Services Partner at Mazars in Hong Kong; Edward Au, Managing Partner, Southern Region at Deloitte China; Jacky Lai, Assurance Partner at Ernst & Young; Samson Lee, Audit Partner at SHINEWING (HK) CPA Limited; and Eugene Liu, Managing Partner at RSM Hong Kong.

HKB Management Excellence Awards 2021

Executive of the Year

• Data Privacy - Crypto.com, Jason W. K. Lau • Banking - Fusion Bank Ltd, Patrick Liu • Healthcare - Insta Specialist Company Limited, Hole Hau and Hei Ng

Innovator of the Year

• Healthcare - Insta Specialist Company Limited, Hole Hau and Hei Ng • General Insurance - QBE Hong Kong

Team of the Year

• Banking - Fusion Bank Ltd • Logistics - DCH Auriga HK Ltd, Operations Team • General Insurance - QBE Hong Kong • Materials & Construction - Traxon Technologies Limited, Product

Portfolio Management Team Employee Engagement of the Year

• Apparel - Lacoste • Executive Search - Phaidon International

DCH Auriga HK Ltd, Operations Team

Lacoste

Phaidon International QBE Hong Kong

Lacoste wins top award for new strategic employee engagement programme

The global Values Ambassador Program took off in its headquarters in Hong Kong.

Lacoste Foundation

Backed by its years of successful business in the apparel sector, Montaigne Hong Kong Limited (Lacoste) set out to strengthen its identity in both the market and in the industry by redefining its core values.

To do this, the company identified that it had to redefine its values and communicate this message in all its global branches. Spearheaded by Lacoste’s headquarters in Hong Kong, it launched the Values Ambassador Program in 2021.

The monthly programme focused on shaping the human resources policies of the company and streamlining the managerial practices of its officers. The main goal was to create an impact in the way every employee shall carry out their job.

The Values Ambassador Program boasts four core values: play as one team, play with elegance, play by daring, and play with tenacity.

To properly disseminate these values, each regional office organised communication sessions to provide a briefer and to talk about how this may be embodied in every Lacoste employee’s daily work.

To vote for a Values Ambassador, employees may send a “Values Card” as a form of appreciation to another and describe in it how the receiver embodies a specific value.

A copy of the same will be sent to the HR team, which will then consolidate all the cards received by an employee. Apart from this, the company also tracked the interactions among employees and noted who exhibited ideal values for the company.

As a reward, recognised employees were announced company-wide and each received a special gift in return.

These activities continued even during the period when a work-from-home arrangement was set in place during the pandemic. The Values Cards were sent among colleagues in the form of e-cards and daily interactions among employees were continually monitored by the HR team.

It aimed to improve the relations between employees not just in the Headquarters branch, but also in all its other branches found across the globe. The holistic approach was set to reflect its new set of core values that were centred on being able to perform well at work without forgetting the main essence of the play in all employees’ everyday work.

For this effort, Lacoste won the Employee Engagement of the Year – Apparel award during the recently concluded Hong Kong Business Management Excellence Awards.

The annual awards programme celebrates the city’s most outstanding business leaders. It recognises trailblazers, innovators, and teams whose initiatives have brought momentous success to their companies.

The award was given to Lacoste by the judges primarily based on the Values Ambassador Program. It noted how the programme was effectively launched by the Hong Kong branch of Lacoste, which led to the continuing implementation of the same in the other branches of the company found in several countries.

For receiving this recognition, the company said that they are honoured to get this award for the first time. Having received this following the launch of its new core values, Lacoste’s HR felt delighted that its efforts are being celebrated as it continues to bring these new core values globally to its regional branches.

Whilst the company only runs the employee engagement survey every three years, it shared that the general observation was that happiness and positive energy among employees improved. It noted the significant changes introduced throughout all their global branches.

It also continues to have to catch up sessions with its employees to collect feedback about their various programs and to provide support when needed.

The socially responsible company is also doing a project on sustainability called Durable Elegance. It was launched as a series of programmes to protect human rights, contribute to local communities, and help preserve the environment.

Apart from those aforementioned, the company also launched other notable programmes such as Mini-Team Building, Values Film Competition, Values Polo Design Competition, and Olympics Day. These were designed to improve employee interaction and support in all Lacoste branches.

Values Ambassador Program

LACOSTE IDENTIFIED THAT IT HAD TO REDEFINE ITS VALUES AND COMMUNICATE AND STRENGTHEN ITS IDENTITY IN ALL ITS GLOBAL BRANCHES BY LAUNCHING THE VALUES AMBASSADOR PROGRAM IN 2021

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QBE has a presence in Asia for more than 100 years with representation in Singapore, Hong Kong, Malaysia and Vietnam. We can combine in-depth local knowledge and expertise developed in each individual market and draw on the collective global resources of the entire Group to provide commercial, personal and specialty products and risk management solutions to our customers. Our success is built on the strength of our partnerships with professional insurance brokers, agents and financial advisors.

QBE Asia is part of the International Division of QBE Insurance Group Limited, a general insurance and reinsurance company, headquartered in Sydney and listed on the Australia Securities Exchange (ASX).