SHEQ September-October 2015

safety

|

h e a lt h

|

environmental issues

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quality

SEPTEMBER/OCTOBER 2015 | R70.00

SHEQ m a n a g e m e n t sheqmanagement.com

FEM’s Safetember initiative set to stop MVAs in the construction industry

SHEQ MANAGEMENT and Saiosh join forces!

Noshcon 2015: A pioneer in occupational health and safety

Beware the unseen, awareness-altering affliction Spacesuits and flameresistant underwear – welcome to the weird and wonderful world of PPE

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| SHEQ management

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CONTENTS

SHEQ m a n a g e m e n t

Published alternate monthly by Charmont Media Global Unit 17, Northcliff Office Park, 203 Beyers Naude Drive, Northcliff, 2195.

P O Box 957, Fontainebleau, 2032, South Africa Tel: 011 782 1070 Fax: 011 782 1073/0360

EDITOR

Charleen Clarke Cell: 083 601 0568 email: charleen@charmont.co.za

ASSISTANT EDITOR

Jaco de Klerk Cell: 079 781 6479 email: jaco@charmont.co.za

SEPTEMBER FOR SAFETY – SAFETEMBER

Statistics from The Federated Employers’ Mutual Assurance Company (FEM) reveal a shocking surge in motor-vehicleaccident fatalities … P22

A TREK WORTH TAKING

SHEQ MANAGEMENT embarked on its great trek to the Drakensberg once more, donning safety boots and tuxedoes in preparation for Noshcon 2015. P24

SUB-EDITOR

Jeanette Lamont Cell: 083 447 3616 email: jeanette@charmont.co.za

JOURNALISTS

Claire Rencken Cell: 082 559 8417 email: claire@charmont.co.za Thato Tinte Cell: 081 399 3445 email: thato@charmont.co.za

CONTRIBUTORS

Albert Mushai email: albert.mushai@wits.ac.za Andrew Sharman email: info@rydermarshsharman.com

PUBLISHER

Tina Monteiro Cell: 082 568 3181 email: tina@charmont.co.za

ADVERTISING SALES

Barend van Wyk Cell: 076 217 1883 email: barend@charmont.co.za

SKILLS DEVELOPMENT NOW MORE IMPORTANT THAN EVER

Revised broad-based black economic empowerment (B-BBEE) codes … what are the implications for companies? P30

WASTING HEALTHCARE RISK WASTE AWAY

New legislation brings about change in the healthcare risk waste-management industry. SHEQ MANAGEMENT investigates. P32

STAY SAFE ONLINE

Proper cyber-security risk management should be integrated into day-to-day operations, and all companies should be prepared to respond to potential cyber incidents. P34

Elsie van Wyk Cell: 072 827 2913 email: elsie@charmont.co.za

CIRCULATION MANAGER Bev Rogers Cell: 078 230 5063 email: bev@charmont.co.za

DESIGN AND LAYOUT

Nelio da Silva email: nelio@charmont.co.za © Copyright. No articles or photographs may be reproduced, in whole or in part, without specific written permission from the editor. In the interests of preserving the environment, SHEQ MANAGEMENT is printed on environmentally friendly paper, using soya-based ink. www.sheqmanagement.com

THE UNKNOWN FOE …

Alcohol abuse can impact health and safety, productivity and the company’s reputation, too. This isn’t the only awareness-altering issue that employers have to deal with, however. P36

DO YOUR QUALITY EMPLOYEES CUT IT?

We look at the importance of quality in a business and what employers should look for when hiring quality-management personnel. P40

EXPLORING THE WEIRD AND WONDERFUL WORLD OF PPE

We explore the use of personal protective equipment in unusual occupations that are also deemed dangerous. P42

Official journal of the South African Institute of Occupational Safety and Health

Follow us facebook.com/SHEQMagazine twitter @SHEQMagazine

Editor’s letter SHEQ Sound Off Letters News

2 4 6 8

Sharman on Safety Legally Speaking Subscription Form

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| SHEQ management

media global

REGULARS

charmont

1

???????????????? ed’s letter

A LEAP forward for SHEQ MANAGEMENT!

Charleen Clarke

I am delighted to bring some truly wonderful news to the attention of our readers, advertisers and industry friends: SHEQ MANAGEMENT is now the official journal for the South African Institute of Occupational Safety and Health (Saiosh)!

T

his is tremendous news for both the magazine and Saiosh; we are kindred souls who will work together for the betterment of the industry as a whole.

We have shared beliefs, too: Saiosh was created because its founders believed that death, injury, disease and waste cannot be

regarded as an inevitable price to pay in the quest to produce the goods and services necessary for this country’s growth.

Similarly, SHEQ MANAGEMENT was formed because we believe that health, safety, environmental and quality issues are so important that they belong firmly in the boardroom!

Practically, our alliance has a number of tangible benefits. It is good news for paid-up Saiosh members, because they will receive their favourite magazine free of charge. Those same Saiosh members will also receive free fortnightly copies of our brand new electronic newsletter.

Naturally, like all our other valued readers, the Saiosh membership base will be able to access our website and app, too. We’re really proud of both our website and app; they have received international acclaim.

From a SHEQ MANAGEMENT perspective, I am utterly delighted to be associated with such a forward thinking and progressive organisation. As you will learn in this issue of the magazine (turn to pages 21 and 28), Saiosh educates, motivates, supports, informs, assists and lobbies on behalf of occupational safety and health (OSH) professionals.

Saiosh is also the registration authority for the Institution of Occupational Safety

and Health South Africa (IOSH SA), which is recognised by the South African Qualifications Authority (SAQA) as a professional body to register OHS professionals in South Africa.

It offers four different levels of professional registration: Associate (AIOSHSA), Technical (TechIOSHSA), Graduate (GradIOSHSA) and Chartered (CMIOSHSA).

This institute clearly does a remarkable job; while so many other industry bodies are waning and dying, Saiosh is enjoying astounding growth. In fact, in just five-and-ahalf years, it has grown from seven founder members to just under 5 000 members.

It is growing at a rate just shy of 200 new members a month. How awesome!

I am really looking forward to attending and reporting on the many Saiosh activities – such as its workshops and conferences. I know that we will build a terrific relationship and we will also be able to glean lots of information for all our readers.

I am also delighted to grow the circulation of our magazine so dramatically – we have long prided ourselves on our large and growing subscriber base. However, this affiliation has really sky-rocketed our circulation figures!

The message is thus clear: the SHEQ MANAGEMENT and Saiosh collaboration is a real win on all fronts! | SHEQ

| SHEQ management

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SHEQ ????????????????

SOUND OFF

Qwerty quality

read everything, every day, but we pick up

growing overall reach for media companies

highlights and we skim over everything.

as well,” the reference website points out.

Now and again we will find a piece of

People do not consume media in silos,

content, that is really interesting and is

however, as Arnold points out: “We listen

worthy of our time, to dive into.”

to the radio on our phones, watch TV on

The time we spend consuming media has also changed, Arnold explains: “As

Jaco de Klerk

A Microsoft study discovered that the average human attention span decreased from 12 seconds in 2000 to eight seconds in 2013 – that’s one second shorter than a goldfish*.

Qwerty quality is to blame!

| SHEQ management

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4

iPads, read magazines on laptops and use multiple platforms to make purchases.”

humans we are consuming more and more

“We are entering a time of massive

media every day, every week and every

change in the media planning arena,” says

year. If you look over the past 20 years, our

veteran media planning specialist Gordon

media consumption has moved from 60

Muller, channel strategist at Native Media.

hours to almost 90 hours a week.”

“Most agencies are attempting to integrate

Social media is playing a major

digital media into the traditional media mix,

role in this phenomenon … Journalist’s

bolting the digital offering onto traditional

Resource (named one of the best free

media strategies and schedules.”

reference websites by the American

He continues: “Currently digital media

Library Association) explains in its piece:

is being used to amplify traditional

Social media sharing, news and opinion

media campaigns or to facilitate brand

leadership: Recent research.

engagement. We believe digital messaging

“In a June 2015 report, the firm

needs to be the starting point, with

SocialFlow analysed eight-million posts

traditional media used to expand the

he word “Qwerty” describes

shared by its clients – which include many

offering.”

the most common keyboard

media companies – and concluded that

Consumers have changed and will

layout used today. The name

these posts had generated 116-billion

continue to change. The way media

comes from reading the first

impressions and billions of additional

planning and strategy has always been

six keys appearing on the top left letter

engagements

done has to evolve to meet and exceed

row of the keyboard. Typing isn’t directly

content.”

or

interactions

with

consumers’ changing needs. “Digital is no

to blame for slowing our attention spans

SocialFlow, which is based in New York

down to one second behind that of the first

City and uses algorithms to optimise the

fish to be domesticated, however …

reach of content, notes that the dynamics

In conclusion, Microsoft’s CEO, Satya

“All is not lost, and we are not

of these networks, particularly with

Nadella, says it best: “We are moving from a

diminishing as a human race; however,

respect to Facebook, have changed fairly

world where computing power was scarce,

what we are really doing is getting a lot

dramatically over the past 22 months.

to a place where it now is almost limitless,

better at scanning content and picking

“This has benefited many media

up the key themes,” reassures Matthew

companies, even though it has made

Arnold, head of Native Media – a total-

life more difficult for marketers of other

audience, full-channel media solution.

longer a channel. It is a vital part of every channel,” says Arnold.

and where the true scarce commodity is, increasingly, human attention.”

products: Indeed, many media companies

* You can download the study: “How

He adds that inventive platforms like

have seen their reach for average posts

does digital affect Canadian attention?”

Twitter (which has reduced news to 140

increase two-fold over that period,

at

characters or less) bombard people with

revealing that Facebook is not only

en/cl/31966/how-does-digital-affect-

information. “There is no way that we can

allocating more reach to each post, but

canadian-attention-spans. | SHEQ

http://advertising.microsoft.com/

SHEQ SOUND OFF

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5

SHEQ

MAIL Congratulations Congratulations on the articles in the May/June issue of SHEQ MANAGEMENT. I especially enjoyed the article: “A concept to die for?”

We have had many discussions in the workplace and at home with regard to the use of land and cemeteries, and this concept is a truly sensible one.

Land is becoming critical for humans and animals and it is “wasted” by being used to bury bodies.

Personally, I believe it would be superb if people could just have a photo of their loved one at home and remember them as they were, instead of burying them and never revisiting that patch, or being distressed over the same patch that will never change.

I understand religious beliefs and those who are adamant they have to be buried should continue their traditions, but, where changes can be made, well done to those who are participating in

Variety is the spice of life Very interesting usage of psychology in communication to engage with employees.

Andrew, in your piece: "Watch and learn", the second interaction highlighted how using people skills and a relaxed conversational approach was much more effective in having the “new era”.

Keep up the superb articles.

I enjoy sharing them with other employees at the factory.

Carol Carpenter Occupational Health Nurse Practitioner Meadow Feeds KwaZulu-Natal

Thank you so much Carol. I’m absolutely delighted that you enjoyed the piece. It’s so gratifying to read that you take pleasure in sharing the articles with other employees. We aim to inform and entertain our readers through everything we do. – Ed

a purposeful dialogue. I found this very beneficial in showing that in different situations leadership styles need to vary.

Neil Moon Associate Director of Sheffield United Kingdom

Neil – it’s funny, isn’t it, how so many people seem to think that in order to have a “safety dialogue” it needs to be scripted, prepared beforehand, or follow some formal checklist, or a set of questions prescribed by someone else.

Think about the best conversations we have as humans (no matter what subject) – they’re the ones where we feel at ease, relaxed and able to share our thoughts and receive those of others openly, right?

A great read

I can’t help but feel that if we allowed

Pearls of wisdom from a true environmental, health and safety master! I always enjoy Andrew Sharman's unique approach to keeping people safe.

Chet Brandon Vice President of Operations and Corporate Safety Officer at ATI Physical Therapy, Indianapolis, United States

ourselves to relax a bit more, and seek to understand, rather than feel the pressure to observe and “say the right thing”, we might just make more headway in improving safety AND, at the same time, encourage a more robust workplace culture.

Thanks for sharing your thoughts. – Andrew

| SHEQ management

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NEWS

Construction in the limelight Billed as “the must-attend trade fair for

countries attended the second edition of

our goal of welcoming more and higher-

the mining and construction industry on

the International Trade Fair for construction

quality visitors from the sub-Saharan region.

the African continent”, Bauma Conexpo

machinery, building material machines,

Bauma Conexpo Africa has now, without

mining

machines

and

construction vehicles.

Nearly 15 percent of the visitors came from

doubt, established itself as a platform for the industry that brings together African and international companies.”

Megan

vice

president

for

outside South Africa, with

Exhibitions at the Association of Equipment

a

increase

Manufacturers (AEM), agrees: “Africa

in numbers from sub-

continues to be an important market for our

Saharan Africa. The top

North American equipment manufacturers.

five

significant

countries

Bauma Conexpo Africa is an ideal event to

from Africa, excluding the

visiting

enter into the market, and to engage with

host country, were (in this

existing customers.”

order): Zambia, Zimbabwe,

In total, 616 exhibitors, from 42

Namibia, Mozambique and

countries, showcased their new products

Botswana. In addition, for

and innovations for the African market on

Africa 2015 took place at the Johannesburg

the first time there were delegations from

68 000 m2 of exhibition space. The top ten

Expo Centre Nasrec between September

Ethiopia, Kenya, Mozambique, Nigeria and

exhibiting countries were (in this order):

15 and 18.

Zambia.

South Africa, China, Germany, Italy, the

While the exhibition seemed quieter

Stefan Rummel, managing director of

than expected, 14 300 visitors from 75

Messe München, says: “We have achieved

United Kingdom, India, the United States, France, Turkey and Spain.

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NEWS

Accurately measure mass and volume flow Those looking to measure quantities of bulk

weather or the composition of the material at hand.

materials on belts can now opt for a precise

Not even reflections in glass can disrupt the laser

measuring process in the form of the Bulkscan

volume flow meter.

LMS511 from SICK.

The laser beam detects the height profile of the

Until now, traditional belt scales have always

bulk materials as well as volume and throughput,

been used. These are simple and cost-effective,

at sensing ranges of up to 20 m; for instance, large

but they do have their pitfalls. Operators tend

stones can be detected in good time, before they

to experience problems when it comes to the

are able to block downstream system components.

accuracy of the weight measurement. The low level

The special housing design ensures that the

of measurement stability and the sensitivity of

Bulkscan LMS511 is rugged enough for outdoor use.

these devices, particularly in harsh conditions, also

It is installed above the belt, preventing it from being

interfere with the production process.

contaminated by the bulk materials.

This process is a lot easier if the system can

Furthermore, the measurement process is not

monitor mass flow as well as volume flow. This

affected by horizontal forces from the belt’s rollers

requires non-contact laser technology to be installed

or plates. Functions for self-monitoring and auto-

in rugged hardware suitable for outdoor use.

calibration increase the system availability and also

The Bulkscan LMS511 measures volume flow

reduce the maintenance work.

continuously in a non-contact process and also

The scanner reports automatically when cleaning

identifies the fill level and the centre of gravity

is due. This device can conduct measurements with

of bulk materials on belts. And, thanks to multi-

the utmost operational safety, even in Siberian

echo technology, it always works, regardless of the

temperatures.

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NEWS

Local is lekker The Durban-based private investment company Jacobs Capital has purchased the majority interest in Port Shepstone-based MB Workwear – a market leader in industrial safety workwear in South Africa – thereby localising the stake previously held by Australian-based shareholders.

Wessel Jacobs, chief executive of Jacobs Capital, says that the deal provides an important opportunity to invest in a company that has survived the drastic decline of South Africa’s clothing and textile sector since the nineties, and has also grown its market share both locally and abroad.

Over the past three years, sales have grown by an average of 11 percent and MB Workwear is on a strong drive to increase sales and market share locally, as well as to establish and grow key niche markets in the rest of Africa, Europe and the Middle East.

“We see a lot of future value coming from the increased profile of safety across all segments of industry. This is being driven by legislation, the effects of the Local Procurement Act and the drive towards

Easily log Incidents of varying severity and level from Low Risk Potential Incidents and Near Misses to High Risk Incidents.

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Record process or system risks and provide proposed suggestions for improvement and reduced risk.

Look after customer/supplier relations by documenting meetings and assigning individuals to follow up outstanding requests.

Audit

Conduct audits; inspections, reviews, observations and surveys with customisable templates with percentage based scoring.

Document Register

Manage controlled company documents and ensure you always have the latest revision as well as access to historical revisions.

Trend Pareto Analysis

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Request special approval for a non-conforming product or service.

No installation on users’ computers is required, as SHEQsys is a webapplication, which can be hosted on our dedicated server.

Reports Extensive reporting capabilities from basic listings, to full graphical analysis. Custom filters can be applied and the results are often colour-coded for easy identification.

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Generate Pareto analysis of production process defects, allowing easy identification of common problems.

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Calibration

Keep track of and maintain instrumentation calibration via a schedule with full calibration history.

| SHEQ management

Incident

innovation within the company itself,” Jacobs points out.

He continues: “The MB Workwear team has successfully run a profitable business under difficult market conditions. This shows that they have the trade knowledge and business acumen required to continue to see the business trade profitably into the future.”

The company, which traces its history back over 50 years, was located at Marburg on the KwaZuluNatal South Coast to take advantage of incentive packages offered by the then Department of Trade and Industry to decentralised businesses.

MB Workwear, as it is known today, was formed in 2005 through the merger of Marburg Manufacturers, which had been established in the 1960s, and Beslin Workwear, which was set up during the 1980s.

Today, the company employs more than 950 people and utilises over 350 000 m of fabric to produce in excess of 200 000 garments per month.

These are sold to customers across a wide spectrum of industries including: mining, foundry, steel, oil, gas and petroleum and chemicals.

11 11

NEWS

More gases, less time MSA Africa’s gas detection product manager, Robbie Taitz, says that the ALTAIR5X multi-gas detector, which boasts advanced photo ionisation detection (PID) technology, is a topof-the-range instrument that offers supreme safety, reliability and ease of use in a wide variety of industrial applications.

“This portable multigas detector features an

integrated

PID

device, which swiftly identifies volatile organic

the instrument, which

time. “The ALTAIR5X PID allows for

compound (VOC) gases –

adapts the ionisation

the selection of nearly 80 of the most

such as flammable Toluene

voltage to the target

common VOCs at the push of a button.

and Xylene. It detects these

gas expected in the

What’s more, it provides a wireless

gases before they quickly

It is also able

says Taitz.

to

the

including the VOC reading, up to 100 m away in an open area.”

target gas in one

The ALTAIR5X PID Wireless has a

capabilities to ensure that

area and then,

built-in recording data logging. It features

the user can remotely monitor

with

quick

a colour screen and a standard alarm,

adjustment, the

which is typically louder than 95 dB, for

instrument can be moved

all gases. The unit is also less of a burden

friendly software, which is compatible

into another area to detect another

than its competitors, as the device is

with any Android-powered smartphone.

type of VOC.

typically 30 to 40 percent lighter than

continuous basis, thanks to user-

a

Furthermore, the ALTAIR5X PID

Taitz adds that the instrument has

most other PID gas detectors in the

Wireless unit offers the user the ability

an efficient pump that draws in the

market. It is also highly robust and can

to change the VOC selection software in

sample and offers a rapid reaction

withstand a three-metre drop.

New look, same values | SHEQ management

detect

It also features wireless

flammable and toxic gases on a

12 12

signal of the detected gas readings,

environment.

evaporate and dissipate,”

“We’ve heard them say that a change is as good

“The recent inclusion of Frams in BBF Safety

as a holiday. That’s why we’ve embarked on a

Group has been a strategic effort to ensure

rebrand as part of Frams’ inclusion in BBF Safety

the continuation of economical, consistent and

Group,” says Allan Prinsloo, group marketing

reliable safety footwear in the South African

manager. “This has lead to a few changes and an

market,” Prinsloo points out.

opportunity for us to improve on a few things.”

“We know that running a business is a

BBF Safety Group was born from a merger

costly exercise. Not everyone can afford to

of some of the most respected safety footwear

buy premium safety footwear for their short-

manufacturers in South Africa – Beier Safety

term or contract workers, but, with us, you

Footwear, Bagshaw Footwear, Bronx Safety,

don’t need to worry. We offer quality at

Wayne and United Frams. Combined, the group

a competitive price. We can provide safety

has more than 200 years of experience in South

that is effective, affordable and consistently

Africa.

reliable.”

NEWS

Used lubricating oil is hazardous.

It contains harmful compounds. Irresponsible disposal of used oil pollutes Used lubricating oil is hazardous. our rivers, wetlands and the environment.

It contains harmful compounds. Irresponsible disposal of used oil pollutes our rivers, wetlands and the environment.

Use ROSE approved collectors and recyclers to dispose of your used oil.

For more information call the ROSE Foundation on 021 448 7492, Use ROSE approved collectors and recyclers to dispose of your used oil. e-mail usedoil@iafrica.com or visit www.rosefoundation.org.za For more information call the ROSE Foundation on 021 448 7492, e-mail usedoil@iafrica.com or visit www.rosefoundation.org.za RECYCLING OIL SAVES THE ENVIRONMENT RECYCLING OIL SAVES THE ENVIRONMENT Funded by:

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13 13

SHARMAN ON SAFETY

Cultural

clarity

| SHEQ management

Along our journey to safety excellence, accidents may occur. Each provides us with a unique opportunity to learn and take appropriate action to prevent a recurrence.

If we miss this chance, we really lose out. In this article, ANDREW SHARMAN explores the concept of a "just culture" in health and safety at work and how it can help prevent a recurrence of accidents

14

blame, a just culture is not a “no-fault”

a

culture;

a newsflash summarising every incident

system. It doesn’t mean we have to

transparency rocks! We know

robust

safety

that occurred to all its sites. Not a bad idea

operate under the auspices of “no blame”,

it’s important that all incidents

you might think – surely this might help

but rather a sense of fair and appropriate

are reported and processes are in place for

stop the same things happening over and

accountability is incorporated into what

investigation and the implementation of

over again …

we do.

suitable preventative actions.

Not such a great idea if you were the

In a just culture there is an acceptance

If we truly want our employees to

injured person though, as your name and

and understanding that human errors are

provide us with this information, however,

photograph would be featured in the

often caused through system failures as

we need to create an environment where

opening sections of the report. As you

opposed to, but of course in addition to,

they feel able to step forward to offer

might already be guessing, it wasn’t long

the potential for personal failures, but

thoughts and opinions objectively and

before the company found themselves

where gross negligence, wilful violations

freely – and for these to be received openly

reaching their aspiration of zero reported

and destructive acts occur, these are not

and respectfully by the organisation.

accidents – though a corresponding spike

tolerated.

Any processes we use to report accidents, or to encourage feedback and

in unexplained absences suggested to us that something wasn’t quite right.

In simple terms, a just culture is about being objective, rational and fair,

suggestions from our employees, must be

rather than jumping to conclusions drawn

easy to use, respect confidentiality and be

Finding the balance

from our first steps of investigation or

worthwhile.

Organisations that place emphasis on

observations. If we are thorough in our

By contrast, a workplace where news

identifying fault and apportioning blame

accident investigation processes and truly

of negative safety events – such as

will always encourage a culture of fear,

strive to identify what went wrong, we

accidents, injuries and near misses – is met

which will, sooner or later, lead to under-

may find that the majority of unsafe acts

with disappointment and unease is not

reporting when it comes to safety issues.

and behaviours that have occurred are

conducive to developing this clarity. In fact,

Yet, at the opposite end of the spectrum,

it drives things in the opposite direction

an organisation attempting to operate a

– into the dark depths of forgotten

totally blame-free work environment is

Thorough and systematic evaluation

anonymity, underground.

likely to frequently suffer wilful neglect and

of events is key, and investigations into

due to unintentional error, rather than deliberate wrongdoing.

The practice of reporting events

violation. Finding the balance should be our

where things have gone awry should

is quickly minimised and provided only

aim, and appropriate accountability is the

include: determining whether the actions

when forced or extracted, or when

route to success.

were as intended; whether an individual

such an incident has been unavoidably

Balancing our desire to learn from

knowingly violated policies, procedures or

witnessed by a superior. Near misses tend

mistakes with the need to take corrective

rules; and, if so, whether there is a history

to be dismissed as “accidents fortunately

action

of such violations.

avoided” through the sheer skill or

accountability is the way forward. In safety

Remember there is a clear distinction

experience of workers, and written off

terms, thanks principally to the work of the

between human error and violation. An

rather than followed up.

Australian Sidney Dekker, this has become

easy way to note the difference is that, in

known as a “just culture”, and can be

order for there to be a violation, there must

to

reinforce

the

notion

of

Reaching for zero

defined as a culture in which individuals

first be a rule, and, second, an intention to

As part of their drive to share what

are not punished for actions taken by

break it. If there’s no rule, there can’t be a

they have learned from their accident

them that are commensurate with their

violation!

investigation process, a new client

experience and training.

of ours – a leading global player in the

SHARMAN ON SAFETY

manufacturing industry – would distribute

While it discourages apportioning

In fact, when we look at those events that we consider to be violations, we may

»

| SHEQ management

C

larity is key to developing

15

SHARMAN ON SAFETY

often find that such wilful incorrect actions

to support and improve workplace safety

have been, quite literally, catalysed in

– by offering up ideas, by sharing openly

the worker’s mind, due to organisational

when they spot weaknesses and failures

pressure – whether real, implied or

in the system, and by stepping forward

imagined – or perhaps an internal self-

when errors occur – creates benefits on

influence of simply wanting to do the right

many levels. A few that spring to mind

thing; like meeting the shift production

are that it:

targets, for example.

• Increases transparency;

Where the mistake was inadvertent, or occurred in a system that was not supportive of safety (such as a period of extended, mandatory overtime leading to fatigue), an appropriate response in a

Do you have a just culture in your organisation?

• Do you feel that all accidents, injuries

• Builds trust;

and near misses are being reported?

• Enhances worker commitment and

If so, what gives you the confidence

motivation;

that every event is being reported

• Contributes to learning and continuous improvement;

accurately?

• How do you ensure that your accident

just culture would include coaching and

•E mpower workers;

investigation process is rational and

education.

• Increases openness of reporting of issues

objective? What measures do you

Of course, malicious or purposefully harmful behaviour must not be tolerated, and individuals should be held responsible

and weaknesses;

have in place to encourage people to

• Improves objectivity in analysis and decision-making;

impartial evaluation of the events that

for their actions within the context of the

•B rings balance and accountability;

circumstances in which they occurred.

•P romotes safe behaviours; and

Even where the act is found to be

step back and make a thorough and occurred?

• It’s often easy to view an unintentional

•R educes the frequency of unsafe acts.

predominantly wilful and malicious,

error as a wilful violation on the basis that “the person knew the rules”.

it’s worth trying to understand – as

Encouraging

just

How does your organisation draw

objectively as possible – what caused

culture in your workplace allows people

the distinction between violation

that mindset. Is there something that

to concentrate on doing their best work,

and error? And, are your operational

the organisation did that contributed to

rather than worrying about watching their

managers

it? And could other employees have the

backs and trying to eliminate every chance

difference?

same perspective?

of a mistake for fear of repercussion.

and

sustaining

a

able

to

explain

the

• Look back at your workplace accident

A just culture places safety as a core

data for a given period (say a year

Building the benefit

value, part of the organisational DNA, and

or two perhaps). Can you categorise

A just culture embraces the notion that

an intrinsic “way we do things around

them between errors and violations?

people are, indeed, fallible and will from

here”. It engenders employee engagement

Where do most of them fall? What

time to time get it wrong. Building a work

and builds robust, meaningful leadership in

does this tell you about your culture?

environment where individuals feel free

safety. | SHEQ

Sharman on Safety is a series of extracts that SHEQ MANAGEMENT is running this year, from Andrew Sharman’s new book: From Accidents to Zero: a practical guide to improving your workplace safety culture. Andrew is an international member of the South African Institute of Occupational Safety and Health (SAIOSH) and chief executive of RyderMarshSharman - consultants on leadership and cultural excellence to a wide range of blue-chip corporates and non-government organisations globally. More at www.rydermarshsharman.com. SHEQ MANAGEMENT readers will receive 20 percent off the price of Sharman’s book at: www.fromaccidentstozero.com using the code SHEQSA.

From Accidents to Zero A practical guide to improving your workplace safety culture

This A to Z of safety represents an eminently practical knowledge toolbox, one filled with tools which will add value to the CEO and the front line Safety Practitioner in equal measures. Relevant, accessible and applicable, this is safety distilled and a ‘must-read’.

Steven Brown, Brewery Manager, Heineken

16

Read more at www.fromaccidentstozero.com

| SHEQ management

Thought-provoking and insightful. From Accidents to Zero progressively pushed me to see new connections, and new ways to address organisations’ safety culture and risk management challenges.

Mieke Jacobs, Global Practice Leader – Employee Safety, DuPont

COST EFFECTIVE HEALTH AND SAFETY TRAINING TAILOR MADE TO FIT YOUR COMPANY’S NEEDS Training can be conducted on client’s premises or alternatively at our training facility.

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GAP Analysis Audits Internal HSE Management Audits Subcontractor Audits / Vetting Supplier Audits Investigation Audits

List of training courses we offer Employee safety induction training Safety representative First aid level 1 Basic firefighting level 1 Advanced firefighting level 2 Emergency preparedness Supervisor health and safety training HIRA (Hazard identification and risk assessment training) OHSACT legal requirement training Leagal liability Incident and accident investigations Basic hand tool and power tools General housekeeping Stacking and storage of materials Hazardous chemical substances Transportation and handling Dangerous goods Forklift handling Forklifts over 15 tons Mobile cranes Overhead cranes Tower cranes Use care and inspection of lifting machinery Scaffold erecting Asbestos awareness Asbestos health awareness

Technical Hazard Identification Risk Assessment (HIRA) – Emergency preparedness procedures, protocols and response – Safe work procedure documentation.

Incident/Accident Investigations HSE Inspections – Monthly OSH Facility/Workplace Inspections/Audits.

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legally speaking

Occupational diseases: now for the class action.

Where to next?

It was recently announced that employees and former employees, who allege to have contracted silicosis, have launched an application to court to bring a class action against mines …

I

n addition to the employees,

more technical name, tuberculosis, came

admitted to a sanatorium to be nursed.

activist groups are applying to join

later in 1860.

As such, it features in Chekov’s first play

Being highly contagious, TB is prevalent

and organisations that suffered no

in areas where people live close together,

Tragically, it ended the lives of many

harm, also want to sue. Many of these

such as poorer areas in cities. It recently

artists including Chekov, Chopin, Kafka,

employees may be HIV positive, and may

featured in the film Moulin Rouge starring

Keats and Orwell.

also have tuberculosis (TB).

Nicole Kidman, and was represented by

| SHEQ management

TB is a well-known contagious disease.

18

Ivanov.

the application. So, institutions

Greta Garbo in the 1936 movie Camille.

People who have HIV/Aids (which attacks the immune system) are more

It is not, however, an occupational disease.

The disease inspired Verdi’s La Traviata

susceptible to TB. It is not surprising that

In South Africa TB is widespread. When it

and Puccini’s La Boheme. It also featured

many persons, who are HIV positive, are

was first identified in the 14th century, it

in Thomas Mann’s 1924 novel Magic

suffering from TB, and are also trying to

was called consumption as it “consumed”

Mountain. For a long time there was no

recover from silicosis.

the body, which then wasted away. The

cure, and people who contracted TB were

Class actions are a new feature to the

legally speaking South African legal landscape. It is, thus,

More instructive class actions were

In the Unites States, the tobacco

worth looking at part of this multifaceted

the ones brought against the American

companies were sued by various states.

matter in greater detail. It is not the first

tobacco companies in 1998; the details of

The tobacco companies decided to settle

class action in South Africa, nor is it the

which were usefully set out by Professor W

out of court (as is usually the case in

first within the occupational disease space.

Kip Viscusi in his 2002 book Smoke-filled

these matters) for US$ 243 billion (about

It will be recalled that Gencor was

Rooms – a post-mortem of the tobacco

R3,3 trillion).

deal.

This demonstrated that the judiciary

from asbestosis and reached an out-of-

One would think that if tobacco

was totally unnecessary to the process,

court settlement by setting up two trusts.

companies were to be sued, it would

other than to extort a settlement that

That settlement was reached so that

be by those who are ill as a result of

could have been achieved by other means.

Gencor could continue with its unbundling

smoking, but, as we now see in South

The money went to the states and a large

programme, however, and not on the

Africa, those who are not ill (or the non-

portion went to the lawyers. The smokers,

merits of the matter.

injured) also sue.

themselves, received nothing.

Âť

| SHEQ management

sued to compensate people suffering

19

legally speaking

The money was not paid by the tobacco

were to be made over a period of time.

states’ medical costs are, however, paid

companies, however. Rather, the costs

These future costs are passed on to future

for out of taxes and there is no basis in law

of these payments are being borne by

smokers in the form of an additional sales

to recover these costs from others.

individuals, such as shareholders and

tax.

States cannot levy taxes and then

consumers. It is usually argued that

Governments have the power to

sue taxpayers for the expenses already

smoking causes diseases such as cancer

impose so called “sin” taxes. The cost of

paid for by those same taxpayers!

and early death.

If

the settlement then simply becomes a

that logic is used, then medical costs

People who die from smoking today

second sales tax. A court case was not

for motor accidents should be recovered

would have smoked and contracted

needed to achieve this. The tax could

from motor manufacturers; medical costs for domestic violence should be recovered from alcohol manufacturers; medical costs for obesity from fast food manufacturers – and so on.

The

tobacco

class

action

case

demonstrated a much more important lesson – government departments and institutions could extract and extort billions directly from the private sector without going through the political process, or by involving the judiciary.

They have discovered a way to impose "taxes" directly, outside of parliament and the judiciary. Although, on the face of it, the process is a judicial matter, in the end it was resolved by settlement. The judiciary need not be involved. It is only if the extortion of a settlement from the private

Do miners have the right to sue mines if they contract occupational diseases, or is litigation totally unnecessary in this field?

sector failed that the judiciary would need to be involved.

The realisation that billions can be extorted out of the private sector, in this way, has spread like wildfire.

cancer many years ago. Shareholders

have been increased through the usual

have changed over that time. Today’s

government process.

shareholders were not shareholders during

Since the logic of the states suing the

the years when the bulk of the smoking

tobacco companies was to recover the

took place.

medical costs incurred, one would think

In recent years, the banks alone

the

special five-star hospitals should be built

have paid over US$ 230 billion (about

Those benefits

shareholders of

profits,

received while

| SHEQ management

impose arbitrary “fines” outside of the control of the judiciary.

today’s

for smokers who get ill, since they are, in

R3,1 trillion) in “fines”. That is more than

shareholders are bearing the cost of the

fact, paying for the treatment. Smokers,

the gross domestic product of several

illnesses. Nowadays, shares are largely

however, get nothing for their money. The

countries. The world moved rapidly from

held by institutions and pension funds,

additional tax also does not appear to deter

class action to establishing arbitrary cash-

so, the cost is, in fact, being borne by the

new people taking up the habit.

garnering institutions.

pensioners of tomorrow.

20

A whole host of government agencies have sprung up, all claiming the right to

As indicated, the states did not suffer

Litigation for occupational diseases is

The other individuals bearing the cost

the injury; smokers did. The states argued

totally unnecessary. Legislation should

are current smokers. The settlement has

that illnesses suffered by the smokers

rather be amended to deal with this

done nothing for them. The payments

caused medical costs to increase. The

matter. | SHEQ

Legally Speaking is a regular column by Albert Mushai from the school of Economics and Business Sciences, University of the Witwatersrand. Mushai holds a master’s degree from the City University, London, and was the head of the insurance department at the National University of Science and Technology in Zimbabwe before joining the University of the Witwatersrand as a lecturer in insurance.

SAIOSH

Saiosh

joins forces with SHEQ MANAGEMENT

Great news for Saiosh Members! The South African Institute of Occupational Safety and Health (Saiosh) is pleased to announce that it has appointed SHEQ MANAGEMENT magazine as its official journal. ROBIN JONES, Saiosh president reports are

continually

need to be, discussed in the boardroom.

looking for ways and

• Readers include decision-makers and

means to enhance our

managers in the safety, health and

member’s skills and

environmental arena, SHEQ practitioners

knowledge. Remember that the subtitle

and officers as well as various labour and

on our website and all our correspondence

non-governmental organisations.

says: “Keeping You Informed.”

• It is our preferred marketing platform.

in the field of OHS; • Online updating of a member’s personal profile; • And now, FREE subscription to the SHEQ MANAGEMENT magazine!

Members will receive six copies of SHEQ MANAGEMENT per year. This is delivered

Joining hands with SHEQ MANAGEMENT

FREE to paid-up members.

brings us this additional benefit for our

Saiosh has two simple objectives: to educate,

members. The SHEQ team already has a

motivate, support, inform, assist or lobby

large circulation list to which ours will be

for everything related to the occupational

MANAGEMENT directly, the cost, plus

added. This increase in circulation ensures

health and safety (OHS) profession; and to

the postage, would already be more than

that important information is distributed to

do the same for OHS professionals.

the annual subscription of most of our

If

anyone

subscribed

to

SHEQ

In just over five years, Saiosh has grown

members, who are in the Associate and

from the seven founder members to just

Technical categories of membership. Now

What made us decide on joining forces with

under 5 000 members. We are growing at

that is a bargain benefit!

SHEQ MANAGEMENT magazine?

roughly 175 members per month! We also

• Serving all industrial sectors, SHEQ

have over 350 corporate members.

a much greater readership.

MANAGEMENT is published alternate

Some of the benefits that members

The copies will be posted to the address entered on your personal profile page. There are two immediate steps that members can

already enjoy, include:

take to ensure that they don’t lose out on

• It aims to provide up-to-date, relevant

• Free OHS workshops in the major centres

this magnificent magazine.

information to ensure the safety and well-

around the country, where top speakers

First, log on to your personal profile on

being of employees in the workplace, while

discuss the latest legislation or other

our website: www.saiosh.co.za. Check that

current topics;

your postal address details are correct and

monthly.

assisting them to prepare for emergencies and prevent disasters.

• SHEQ MANAGEMENT is the definitive source for reliable, accurate and pertinent

• Free online e-learning programmes; • Free access to legal updates of more than 250 Acts;

up to date.

Second, check that your membership subscriptions are also up to date. The

information to guarantee health and

• National and provincial OHS conferences;

SHEQ magazine will only be circulated to

safety in the workplace.

• Awards for top OHS students;

the members whose subscriptions are fully

• Recognition of a member’s achievements

paid up. | SHEQ

• The topics covered are those that are, or

| SHEQ management

W

e

21

COVER STORY

September for safety –

Safetember

The 2014 safety statistics, recently released by The Federated Employers’ Mutual Assurance Company (FEM), reveal a shocking surge in motor-vehicle accident (MVA) fatalities in the construction industry – making up 48 percent of the total fatalities for this sector. All hope isn’t lost, however …

| SHEQ management

“T

22

his figure is a shock for the construction industry as a whole,” says FEM MD Thelma Pugh. “And most, if not all, of these so-called ‘accidents’ are avoidable.”

She adds that there are many contributory reasons, such as an increase in traffic volume and the lawlessness on our roads, but the majority of these accidents could have been avoided.

They were caused by: overloading (which leads to loss of control or obscures the driver’s vision), un-roadworthy vehicles (including failure of tyres, brakes or indicators), drunk or reckless drivers (of the company vehicle) and no signage or barriers at traffic control points.

The frequency of MVAs has,

unfortunately, been increasing in recent years.

An audit of MVA accidents revealed some intersting facts: The majority of the accidents involved drivers in the 20 to 30 year age group, with the fewest recorded in the 40 to 50 year age group.

The average cost of an MVA claim is more than double that of a non-MVA claim.

The majority of the accidents took place on public roads; very few of the accidents involved pedestrians.

In one MVA case study, a 38-year-old casual labourer, hired by a road works company, was hit by a speeding minibus taxi while removing the road-closure signs. The grievances included burns on his face, arms and back and spinal injuries.

“The employee spent five months in hospital and had to undergo extensive skin grafts,” Pugh points out. Sadly, he will never walk again.

The hospital costs were R502 268; medical costs R26 230; the capitalised value of pension R340 635; and the total cost of the claim to date R886 383. His loss and the lives lost can’t be summarised in figures however …

“FEM and its partners have initiated an awareness programme designed to encourage organisations to enhance the skills of their drivers and to create a culture of road safety to ensure that their workers, and all those who drive vehicles, remain safe on our roads,” continues Pugh.

A team, comprising top management

COVER STORY bakkies, which then become involved in accidents.

“It was noted that there were several cases where a single accident injured more than 25 people and of 30 accidents registered there were 73 people injured.”

Other driver-related aspects to be addressed through the programme will include: substance abuse; sharing of information; sub-contractor safety; driving habits and advisories; and elimination of cellphone usage when driving – texting in particular.

The programme, dubbed “Safetember”, was communicated across a wide range of media, functions and events, and hinged around encouraging organisations to use driver training and awareness.

Captains of industry and exemplary

companies were also invited to publicly pledge their support and commitment to the programme.

“We’ve also sent many of our employees on advanced driving courses and we want to spill this down to every driver in the organisation,” Pugh points out.

FEM has also restructured its prizes at exhibitions such as Noshcon, where it is giving away defensive driving courses and car first-aid kits instead of iPads or TVs. “We are trying these initiatives to create awareness and make a difference in the industry,” Says Pugh.

Development of Safetember is presently in its embryonic stage, but it will certainly grow into a wonderful programme that will keep many safe on our roads. | SHEQ

| SHEQ management

from FEM, health and safety specialists from the South African Forum of Civil Engineering Contractors and Master Builders Association, is working in close collaboration on the development of this programme.

“It is the combined intention to encourage organisations to take construction health and safety awareness – with particular emphasis on defensive driver training – to a new level and to keep it there, thereby significantly reducing these events over the next 24 months, if not sooner,” says Pugh.

It is generally acknowledged by those active in the construction sector that many MVA fatalities are as a result of workers being transported (often to and from the construction site) on open trucks or

23

NOSHCON

AWARDS

A trek worth

taking SHEQ MANAGEMENT embarked on its great trek to the Drakensberg once more, but not to climb it barefoot like the Voortrekkers of years gone by … No, we were donning our safety boots and tuxedoes in preparation of the three-day extravaganza known as Noshcon – NOSA’s Occupational Health and Safety Conference and Exhibition. JACO DE KLERK reports

| SHEQ management

I

24

live in Paarl in the Western Cape.

This quaint little town is the thirdoldest European settlement (after Cape Town and Stellenbosch) that sprung up in what is now known as South Africa. Like my Voortrekker (pioneer) forefathers, I also headed north towards the Drakensberg, but not to break away from oppressors; no, my great trek led to one of Africa’s longest-running and largest occupational health and safety conferences and exhibitions – Noshcon 2015.

This 54th instalment saw leading industry experts converge at the picturesque Champagne Sports Resort, in KwaZulu-Natal, from September 15 to 18, to build upon and improve their current

safety standards and practices.

“What we try to do at Noshcon is to create a platform where you can engage with the speakers, and have access to their knowledge and ideas. You can also share information among each other in terms of your experience and ideas that you might be trying in your company. All this benefits your role as a risk professional at your place of work,” says Justin Hobday, managing director of NOSA – a global provider of occupational health, safety and environmental risk management services and solutions.

The first speaker was Nick Sloane, the South African salvage master, who was heavily involved in the Parbuckling Project

– a 30-month long salvage and re-float operation of the Costa Concordia.

Attendees were also treated to an industrial theatre piece from the Adjustment Bureau, presentations from the conference’s platinum sponsors and the opening of the Noshcon exhibition (with a host of safety experts, brands and stakeholders all displaying and demonstrating the latest developments in managing risk in the workplace).

The first day’s activities were rounded off by a performance from Mi Casa, fresh off their international tour.

First off, on the second day’s programme was Ken Annandale’s talk on holistic wellness and its efficiency in

NOSHCON

AWARDS

“Ken Annandale’s message was that you have to accept the challenge. Andrew Sharman pointed out that we are all leaders, no matter what our position in the organisation – if you are going to be safety savvy, say something.”

The week’s events closed with the Noscars award ceremony – where those whose efforts have made a difference to the industry were honoured. “The Noshcon trophy is the ultimate benchmark in occupational health and safety management. It was established by NOSA over 40 years ago and we have two companies that have obtained more than 30 Noscars.”

Carlisle continues: “In addition to the Noscars, we have the Sector Industry Category (SIC) awards for the individual winners.

All of this allows us to recognise individuals and companies in certain categories for outstanding achievements, and for going the extra mile in protecting their employees and the environment.”

The evening was rounded off with a stunning performance by platinum award-winning South African singer, Lira.

Congratulations to the Noscar, SIC and individual winners for their outstanding health, safety and environmental risk management performance over the past year.

We’re looking forward to next year’s great trek once more …

Join us, and book your spot through the early-bird registration now. | SHEQ

How we trekked to Noshcon Luckily we didn’t have to take an ox wagon to get to this year’s Noshcon – NOSA’s occupational health and safety conference and exhibition. We got to travel to the Champagne Sports Resort (situated in KwaZulu-Natal at the foot of the picturesque Drakensberg) in style, and very safely, in the new Auris Xr. Toyota South Africa graciously loaned us the 1,6 manual model for our annual trek to the event. The refreshed 2015 range, which was launched locally in June, includes the Auris X (retailing at R223 700), Xi (R249 100), Xs (R259 800), Xr (R287 700) and Xr CVT (R301 700).

As with Noshcon 2015, Toyota keeps its passengers’ health and safety in mind with this new offering … The new Auris range benefits from suspension and steering revisions designed to improve ride comfort and handling.

Components in the MacPherson strut front suspension have been revised, including the design of the coil springs, shock absorbers, upper insulators, bound stoppers and stabiliser bushes. In combination, the changes to the suspension improve initial roll damping, minimise friction and amplify straight-line ride comfort.

In addition, the electric power-steering system’s mapping has been tuned to further build steering weight as vehicle speed rises, giving better feedback between 60 and 80 km/h.

Other safety features include: follow-me-home headlights (which help to guide you to your front door at night as the lights can be set to switch off 30, 60, 90 or 120 seconds after you leave the car), steering switches, dual front and side airbags, remote central locking, ABS with Brake Assist and Electronic Brake Force Distribution (EBD). There is also seat-belt warning for all occupants.

A new central, tablet-inspired audio-visual display panel comes standard on all models from the Xs grade upwards.

It offers CD/DVD, Radio (FM/AM) and Bluetooth/AUX/USB functionality – as well as a host of other on-board functions including a reverse camera with guide lines.

Our Xr model also features cruise control (which ensures that you don’t exceed the speed limit), an electro-chromatic rear-view mirror, curtain airbags and a driver’s kneebag, as well as electric lumbar support for the “pilot”.

The 1,6 manual reportedly consumes an average of 6,2l /100 km in the combined cycle (but we received even better reading during our time with the vehicle).

| SHEQ management

sustaining optimum levels of productivity.

An array of breakaway panels defined the most of the rest of the day’s activities. Topics were as diverse as they were interesting, with speakers presenting on assorted approaches to safety; from resilient business transformation to the simple science of common sense.

Andrew Sharman made his seventh appearance at the conference and did not disappoint with his talk on the five truths of being “safety savvy”. The evening’s entertainment featured a “silent disco” – an experience initially approached with an equal mix of scepticism and trepidation (which were quickly discarded once guests realised the benefits of being able to tailor the choice of dance music).

The final day began with a lively debate between a panel of experts and delegates, followed by a series of breakaway sessions; this time delving into subjects ranging from the origins of safety risk, to tackling risk in global supply chains.

“It is extremely important in a conference like this, where you are faced with 25 different speakers, that you are able to take back a couple of important key messages,” explains Duncan Carlisle, CEO of NOSA Global Holdings.

25

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4 Days

R8 885

5

Fall Protection Plan Development and HIRA

2 Days

R4 165

4

Fire Fighting Level 1

2 Days

R1 055

N/A

First Aid Level 1

2 Days

R985

N/A

Hazard Identification and Risk Assessment (HIRA)

2 Days

R2 495

5

Introduction to SAMTRAC

5 Days

R6 845

5

Introduction to OHS Act

1 Day

R1 345

4

NEBOSH International Construction Certificate (ICC)

15 Days + 1

R25 655

N/A

NEBOSH International General Certificate (IGC)

10 Days + 1

R22 885

N/A

NOSA Auditor’s Course

5 Days

R12 245

5

NOSA SHE Incident Investigation L3

3 Days

R4 125

3

SAMTRAC

10 Days

R15 925

5

SAMTRAC International E-Learning

9 Months

R22 770

5

NOSA SHE Representative

1 Day

R845

2

NOSA SHE Representative Functions

3 Days

R3 495

2

Working at Height: Basic

1 Day

R745

N/A

COURSE NAME

WORKSHOPS Construction Regulations and Implementation Emergency Planning for Evacuation Environmental Awareness

NOSA and Eduloan have partnered to offer you financing solutions for all our courses.

HACCP

| SHEQ management

Hazardous Chemical Substances Hazard and Risks Legal Liability Waste Management

For more information contact, info@nosa.co.za

* NOSA offers over 70 training courses and workshops, for a detailed training prospectus contact info@nosa.co.za

w w w. n o s a . c o . z a | 0861 11 NOSA (6772) | info@nosa.co.za

26

The leading global health, safety and environmental course also available for the mining industry

NOSHCON

AWARDS

Amalgamated Beverage Industries, a division of the South African Breweries Ltd KwaZulu-Natal Supply Chain Amalgamated Beverage Industries, a division of The South African Breweries Ltd Midrand African Amines (Pty) Ltd, Newcastle Afrisam SA (Pty) Ltd, Swaziland Afrisam SA (Pty) Ltd, Roodepoort Air Products South Africa (Pty) Ltd, Cape Town Air Products South Africa (Pty) Ltd, Impala Platinum Springs Air Products South Africa (Pty) Ltd, Port Elizabeth Air Products South Africa (Pty) Ltd, Newcastle Air Products South Africa (Pty) Ltd, Witbank AMEC Foster Wheeler South Africa, Midrand B&W Instrumentation & Electrical Ltd, Alberton Barloworld Logistics (Pty) Ltd - Illovo Contract, Germiston CLP India (PVT) Ltd - Paguthan Combined Cycle Power Plant Corrotech Coatings CC Ertan Hydroelectric Power Plant of Yalong River Hydropower Development Company, Ltd Eskom Peaking Operating Unit, Gariep Power Station Eskom Holdings A State Owned Company Ltd, Eskom Duvha Power Station Eskom Koeberg Nuclear Power Station, Nuclear Division Eskom Peaking Operating Unit, Palmiet Pump Storage Scheme Eskom Peaking Operating Unit, Drakensberg Power Station Eskom Peaking Operating Unit, Acacia Power Station Eskom Peaking Operating Unit, Port Rex Power Station Eskom Peaking Operating Unit, Portfolio Ankerlig Power Station Eskom Peaking Operating Unit, Gourikwa Power Station Eskom Peaking Operating Unit, Vanderkloof Power Station FPT Group (Pty) Ltd, Durban FPT Group (Pty) Ltd, Port Elizabeth Terminal Hencetrade 34 (Pty) Ltd, t/a Gemini Electrical Idwala Witpoort, Ottosdal Illovo Sugar South Africa Ltd, Syrup Plant Illovo Sugar South Africa Ltd, Beaumont Farm CATEGORY A – CMB 253 B – CMB 150 NOSCAR B – CMB 253 C1 – CMB 150 C1 – CMB 253 D1 – CMB 253 NOSCAR D2 – CMB 150 D2 – CMB 253 D3 – CMB 253 NOSCAR D4 – CMB 150 D4 – CMB 253 NOSCAR D5 – CMB 253 E – CMB 150 E – CMB 253 NOSCAR F – CMB 150 NOSCAR F – CMB 253 NOSCAR G – CMB 150 I – CMB 150 I – CMB 253 Top Companies – Commercial Top Companies – Manufacturing Top Companies – Mining

4 2 8 5 33 10 5 10 1 5 6 5 2 5 1 3 7 13 17 15 15 8 5 3 3 9 10 7 1 4 3 4

COMPANY AWARDED IPSCO (Pty) Ltd Jet Demolition (Pty) Ltd Jones & Wagener (Pty) Ltd Karbochem (Pty) Ltd, Newcastle Karbochem (Pty) Ltd, Sasolburg Manganese Metal Company (Pty) Ltd Masonite (Africa) Ltd, Forestry Division Namibian Institute of Mining and Technology Arandis - Net Campus OTB Construction (Pty) Ltd, Sasol Secunda Proconics (Pty) Ltd, Secunda Prommac (Pty) Ltd Dekra Industrial RSA (Pty) Ltd Reid & Mitchell, a division of Actom (Pty) Ltd South African Breweries Ltd, Alrode Brewery South African Breweries Ltd, Chamdor Brewery South African Breweries Ltd, Cyril Ramaphosa World of Learning South African Breweries Ltd, Ibhayi Breweries South African Breweries Ltd, Polokwane Breweries South African Breweries Ltd, Prospecton Breweries Saint Gobain Gyproc SA (Pty) Ltd Seal Tight (Pty) Ltd, Vereeniging Senmin International, Sasolburg SGB Cape Durban, a division of Waco Africa (Pty) Ltd SGB Cape FT Wax Expansion Project, a division of Waco Africa (Pty) Ltd SGB Cape, a divison of Waco Africa (Pty) Ltd, Grootvlei SGB Cape Kendal Logistics, a division of Waco Africa (Pty) Ltd SGB Cape Matla Power Station, a division of Waco Africa (Pty) Ltd SGB Cape Richards Bay, a division of Waco Africa (Pty) Ltd SGB Cape Richards Bay Minerals, a division of Waco Africa (Pty) Ltd Timber Logistics Services Tongaat Hulett Sugar Voermol Feeds Transnet Port Terminal Car Terminal, Port Elizabeth Transnet Port Terminals Car Terminal, East London Tronox Namakwa Sands Wetback Contractors (Pty) Ltd Wreckers Dismantling (Pty) Ltd

SIC WINNERS Indlovu Forestry CC BT Communication Secunda & Sasolburg Sasolburg Scrap Metal (Pty) Ltd - Vanderbijlpark Thaba Chueu Mining (Pty) Ltd - Delmas Idwala Carbonates Pioneer Foods Groceries (Pty) Ltd SAD - Worcester Merensky Hardwood Processing - a division of Merensky Timber Ltd Limpopo Sawmill Masonite (Africa) Ltd Estcourt Mill Afrisam South Africa (Pty) Ltd - Brakpan Site Maintenance & Fabrication Services (Pty) Ltd - Sasolburg Afrisam SA (Pty) Ltd Cement Central - Vanderbijlpark Illovo Sugar (South Africa) Ltd Eston Sugar Mill Eskom Holdings - a State Owned Company, Ltd, Majuba Power Station Air Products South Africa (Pty) Ltd - Empangeni SGB Cape, Lethabo Power Station, a Division of Waco Africa (Pty) Ltd - Vereeniging SGB Cape, Vaal Branch, a Division of Waco Africa (Pty) Ltd - Vanderbijlpark Reinhausen SA (Pty) Ltd - Booysens S.T.O.N.E.S. Plant Hire CC - Sasolburg Transnet SOC Ltd Port Terminals - Cape Town Container Terminal Jet Demolition (Pty) Ltd Manganese Metal Company (Pty) Ltd Tronox Namakwa Sands

NOSCAR NUMBER 12 5 3 7 31 9 11 5 2 3 2 2 4 16 4 16 13 13 13 6 2 5 2 3 1 5 4 7 2 3 5 5 10 10 1 1

| SHEQ management

NOSCAR NUMBER

COMPANY AWARDED

27

NOSHCON

AWARDS

47 Noscars and counting ...

For Air Products South Africa, occupational health and safety means ensuring that the company provides a workplace that will not cause harm to its employees through injury or illness … a task that it is passing with flying colours, as the 47 Noscars on its mantel can testify

“T

he

Noscar

is

the

trophy ultimate

benchmark

NOSA Integrated 5 Star System – Health, Safety and Environmental Management.”

She adds that these awards provide a platform for an occupational health and

in

In order to be awarded a Noscar, a

occupational health

company/site has to demonstrate high

and safety management,” explains Duncan

system compliance as well as a low

“The NOSA system is regarded as a

Carlisle, CEO of NOSA Global Holdings. “It

disabling injury frequency rate – and

valuable benchmarking tool within the

was established by NOSA over 40 years

achieve the qualifying criteria for three

industry. The Noscar awards enable

ago to recognise those who have gone the

consecutive years.

us to measure how well we are doing

extra mile to protect employees and the

safety management system and can be used as a measure of legal compliance.

“Noscars are also awarded to the

in providing a safe workplace – in

overall sector winners of the NOSA

comparison with other companies –

This year’s award ceremony once again

National Awards,” Janse van Vuuren adds.

and assure our customers that we are

ran in conjunction with Noshcon. It was

“Therefore, Noscars represent consistent

managing any potential risks relating to

held on the last day of NOSA’s occupational

and exceptional performance in managing

our products.”

health

occupational health and safety.”

environment.”

and

safety

conference

and

The company isn’t going to slow down

exhibition, where leading industry experts

She continues: “We are proud to

on the health and safety front anytime

all gathered at the Champagne Sports

advise that six of our sites won Noscars

soon … “At Air Products South Africa

Resort, in KwaZulu-Natal, from September

this year: Cape Town and Port Elizabeth

we continually strive to improve our

15 to 18. (Catch the full Noshcon 2015

achieved their tenth Noscars; Witbank and

health, safety and security performance

report back on page 24.)

Springs their fifth Noscars; and Newcastle

in order to achieve our ultimate goal of

| SHEQ management

Picture on the left: Sue Janse van Vuuren, corporate risk manager at Air Products South Africa, is proud to announce that six of the company’s sites won Noscars this year: Cape Town and Port Elizabeth achieved their tenth Noscars; Witbank and Springs their fifth Noscars; and Newcastle and Empangeni their first Noscars.

28

"There are several hazards that may

and Empangeni their first Noscars. Our

zero injuries,” Janse van Vuuren tells

potentially be encountered in the workplace,

Empangeni site was awarded its first

SHEQ MANAGEMENT.

due to the nature of our processes and

Noscar as the National Sector Winner.”

“We do this by ensuring our risk

products. Through a risk-based health and

This bumps Air Products’ total tally up

assessments are reviewed and updated

safety management system, we are able

to 47 Noscars for its various sites; with its

regularly and effective control measures

to minimise the risk of exposure of our

first accolade being attained in 2003.

are put in place. Thorough investigations

employees to such hazards,” explains Sue

“We have won these as a result of

and root-cause analyses – on incidents

Janse van Vuuren, corporate risk manager

two main factors: first, we have sound

and near misses – are conducted, and

at Air Products South Africa.

health, safety and environmental policies

corrective actions implemented to prevent reoccurrence of similar incidents.”

“In South Africa, our health and

and practices in place; and second, our

safety management system is designed

management and staff are dedicated and

Congratulations on all the accolades Air

to comply with the global Air Products

committed to comply with our procedures,”

Products! We look forward to seeing you at

systems, as well as local legislation and the

Janse van Vuuren points out.

next year’s Noshcon once more … | SHEQ

????????????????

Noshcon 2015

Saiosh – SA’s leading professional health and safety body Hundreds of delegates visited the Saiosh exhibition stand during Noshcon 2015 to find out more about the South African Qualifications Authority (SAQA) Professional Health and Safety Registration process and the professional designations offered by Saiosh.

Members also checked their status and were shown how to update their profiles, as well as the easy uploading process of their continued professional development (CPD) credits.

Saiosh is recognised by SAQA as a professional body to register occupational health and safety professionals in South Africa. It was established on February 11, 2010, by a group of enthusiastic occupational health and safety professionals from South Africa.

Saiosh is committed to the upgrading of the professional skills of its members by keeping them updated and informed on the latest developments in the field of occupational health and safety. Saiosh does this by offering members the following benefits: • SAQA professional registration; • Free CPD workshops;

• • • • • • •

Free e-learning; Free legal updates; Free subscription to SHEQ MANAGEMENT Magazine; Online networking, CPD and profile updates; OHS seminars and conferences; OHS updates and newsletters; and Career Portal.

Saiosh also offers the following added benefits for its members: • Student of the Year with a financial award; • Safety Person of the Year with a financial award; • Research assistance with financial support (to be launched shortly); and • Bursaries to study towards a national diploma (to be launched shortly).

In addition, Saiosh also acts as a lobby group for occupational health and safety legislation and standards and for this purpose interacts and liaises with the Department of Labour and other government bodies on behalf of its members.

For more information about Saiosh please visit www.saiosh.co.za www.saiosh.co.za

Saiosh Head Office Tel: 010 001 7455 | E-mail: info@saiosh.co.za

Saiosh – “Keeping You Informed”

| SHEQ management

The South African Institute of Occupational Safety and Health’s (Saiosh’s) stand was abuzz with activity. Delegates took the opportunity to take part in the Saiosh Facebook “selfie” competition and to stand a chance to win a 32-inch LED TV.

29

SKILLS AND TRAINING

Skills development now more important than ever Revised broad-based black economic empowerment (B-BBEE) codes demand strong partnerships in skills development, explains STEVEN HERSCOVITZ, managing director of Training Force

T

| SHEQ management

he revised codes of good practice for B-BBEE are now in play, with far-reaching implications for companies that do not have at least a 51-percent ratio of black ownership.

Companies seeking a more positive B-BBEE rating – in order to maintain or close new contracts that depend on their level within the framework – are going to need to place a greater focus on achieving high scores across more criteria.

One of the most impactful changes is that the codes now have three priority elements: ownership, skills development and enterprise and supplier development.

30

Companies not achieving 40 percent in certain indicators in these elements will drop a level on their scorecard, while companies with a black ownership level of less than ten percent will automatically be downgraded a level.

With the scores for each level also having altered (to a possible total of 118 points rather than the previous 107 points), companies are now compelled to place a greater emphasis on taking real action to empower previously disadvantaged people within their organisations and communities.

According to amendments to the B-BBEE Act and the Codes Explained

published by Werksmans attorneys, the amendments to the codes increase the number of factors to be considered under skills development, with five factors now in play.

The new factors offer points for training unemployed black persons, and for the number of black people offered jobs at the end of the learnership programmes. The points required have increased from six to eight percent, while the compliance target for skills-development expenditure has increased from three to six percent.

Skills development has been allocated a potential 25 points in the new framework – up from a previous 15 points – and the focus

the codes will need to partner with a credible, recognised and accredited training provider.

This partnership needs to be more than just the appointment of a company that is recognised by the South African Qualifications Authority (SAQA) – offering accredited training programmes across a wide spectrum of industries and services.

The ideal training partner should offer consulting services that help identify the most effective ways to complete training in an organisation.

It should also help companies understand the requirements of the law, assist them in compliance and ensure that all training, education and development initiatives help the company to achieve the maximum possible points as outlined by the new codes.

This partner should also have skills and experience in working with a company’s specific industry and skills requirements, whether their focus is in construction, transport and logistics, engineering, hospitality or business. Being able to offer training in workplace support topics, such as adult basic education or health and welfare, is also a distinct advantage. | SHEQ

A hundred new welders trained

SKILLS AND TRAINING

has been moved from "soft skills" to rewarding so-called “hard skills”, which are measured through the achievement of qualifications and the completion of accredited courses.

The skills part of the scorecard is now even more important than before. It now has a larger weighting, and the percentage of turnover to be invested in skills development has doubled.

Training Force, a wholly owned subsidiary of Workforce Holdings, believes that learnerships are definitely the most economical way to achieve maximum points, because the stipends given to learners while they are studying can be included when accounting for this amount.

It can also be included as part of the allowance described in Section 12h of the Income Tax Act. The tax allowance makes it possible for a company to heavily subsidise the cost of the learnership, while, at the same time, subsidising the six percent of leviable spend required.

With the increased expenditure on education and development outlined in the codes, and greater emphasis on formal education rather than on informal skills transfer, companies seeking to achieve the maximum possible points in the skills development element of

The Department of Higher Education and Training (DHET) in the North West Province has partnered with Training Force to give 100 adult learners the skills they need to join the ranks of the employed.

The learners graduated after a three-month course, during which they learned welding skills.

In the final practical evaluation they had to build a gas stove.

This is a particularly valuable assessment process, as most of the learners come from areas where there is no electricity, and being able to build and sell gas stoves is one way that they can earn a livelihood in the future.

Workplace accidents happen – First Aid will make the difference Workplace accidents will happen. When your employees complete a comprehensive St John First Aid course they will be able to:

• recognise when first aid is needed • provide first aid at an emergency scene • know when more qualified emergency medical assistance is necessary

We know the importance of having proper, professional skills in an emergency and that’s why at St John we continually revise our courses to ensure they are:

• leaner centred • suitable for employees with limited reading and writing skills • supported by on-screen presentations and lots of hands on practice • accredited with the Department of Labour • accredited with the Health and Welfare SETA.

Our range of First Aid training courses include:

www.stjohn.org.za

• First Aid Level 1 – Emergency Level • First Aid Level 2 & 3 – Standard Level • CPR / AED Courses • Basic Life Support (BLS) Accredited with the Resuscitation Council of SA • Fire Safety • Health & Safety in the Workplace

Bloemfontein Cape Town Durban East London Fish Hoek

051 444 6276 021 461 8420 031 305 6588 043 722 9840 021 782 3306

Grahamstown Johannesburg Kimberley Port Elizabeth Somerset West

046 636 1650 011 403 4227 053 838 2519 041 364 2701/2 021 851 7394

We stock a range of first aid kits so contact us to discuss your needs St John is a Level 1 contributor to B-BBEE with 135% procurement recognition.

| SHEQ management

Contact us to book your first aid training course today:

31

WASTE MANAGEMENT

Wasting healthcare risk waste away

The South African waste management industry is changing as new legislation is promulgated, especially in the healthcare risk waste industry. We conduct a Q&A with Vishika Singh, compliance manager at Compass Medical Waste Services – one of South Africa’s largest healthcare risk waste service providers

W

hat should people consider when dealing with healthcare risk waste?

| SHEQ management

They need to remember that it is hazardous and can be detrimental to people’s health and/or the environment and must therefore be managed accordingly.

32

The generators of healthcare risk waste need to ensure that: • There are sufficient and relevant containers for this waste stream; • The waste is segregated correctly; • There is a central storage area (CSA) to cater for the volume of waste that is generated; • The CSA is accessible to their healthcare risk service provider (waste collection and disposal company), to ensure that the waste goes directly into the collection vehicle;

• Their healthcare risk waste service provider has barcoded containers so that they can track the cradle-to-grave process of the waste collection and disposal; and • They understand their legal responsibilities with regard to the disposal of this waste stream and employ the services of a reputable service provider, so as not to compromise their reputation.

What challenges are associated with healthcare risk waste disposal?

Healthcare risk waste disposal is often viewed as a “grudge” expense. Companies are driven by the bottom line rather than considering compliance and the environment. Being compliant with the laws and requirements that regulate the disposal of healthcare risk waste, and being environmentally proactive is expensive.

Every aspect of the industry is regulated

– from the bags/liners and containers that the waste goes into, to the personal protective equipment (PPE) worn by staff, the vehicles used to transport the waste, the treatment and disposal processes, the effluent from treatment plants and the washing and decontaminating of the vehicles and reusable containers.

There is also a common perception that there is a lot of money to be made from healthcare risk waste collection and disposal, and that anyone can do it. As a result, illegal dumping is rife.

Some businesses tender for healthcare risk waste collection and disposal, but do not always have the expertise or knowledge of the legislation governing this industry. They also do not have the capacity to cope when the customer’s requirements increase.

You need to have a plan in place for additional waste collection and disposal. This

How do you overcome these hurdles?

C We regularly educate and train our customers and staff on the rules M and regulations governing our Y industry.

CM We ensure that we have MY plans in place for increased waste generation – we have our own CY treatment facilities (which are CMY based in KwaZulu-Natal, the K Eastern Cape and Gauteng) and have extensive product stock in each region.

Why is healthcare risk waste training so important?

The management of healthcare risk waste does not form part of the normal training curricula of nurses and doctors. It is, therefore, essential that they are educated on the correct way to handle and dispose of the waste.

Contracted cleaners who work in the healthcare facilities (hospitals) also need to be aware of the potential hazards of healthcare risk waste.

The biggest challenge is that often the healthcare workers do not realise the impact the waste (generated by their facilities) has on the public and the environment.

An injury or incident arising from healthcare risk waste often results in longterm consequences from a health and financial point of view. One needle stick injury can cost up to R8 000, for example, and the treatment takes a minimum of six months. Prevention of the mismanagement of healthcare risk waste is the message we highlight to our customers and their staff.

What do you do with the waste after it has been removed?

The sharps and infectious waste is treated by our Bondtech autoclaves, then shredded and landfilled at permitted landfill sites.

Autoclaving is a non-burn technology that utilises live steam and pressure to “sterilise” the healthcare risk waste.

Anatomical and pharmaceutical waste is incinerated by third-party incinerator operators. Low-scheduled pharmaceutical waste can also be destroyed and landfilled in permitted hazardous landfill sites.

How much, and what type of, waste do you remove per annum?

Currently, between 25 000 and 30 000 t is being collected and disposed through our services per annum.

We collect and treat the infectious and sharps waste, which forms 93 percent of CI4427 Sanitech risk SHEQwaste AdvertHorizontal the total -healthcare stream.

We

WASTE MANAGEMENT

also collect pharmaceutical and anatomical waste, which we transport to licensed third parties for disposal.

Are there any exciting new developments/ trends within the healthcare risk waste disposal industry?

There is a possibility of converting the treated waste into pellets/energy. This is something we plan to investigate as this would tie in with our mission to be environmentally sustainable.

How will healthcare risk waste disposal/ services change in the future?

We hope that the authorities will continue to take a “no-tolerance” approach to the incorrect segregation and disposal of healthcare risk waste. We also hope that the generators of the waste will select their service providers based on compliance and service and not just price, and that tenders will be fair and transparent in this 148 x105mm2.pdf | SHEQ 1 2015/09/02 2:06 PM regard.

Comprehensive Health and Safety Programme Sanitech’s world-class EH&S management system is driven by Waco International Corporate Standards and helps to meet health and safety responsibilities by protecting their most valuable resources – employees, customers, communities and the environment that sustains us all.

• Internal health and safety department to assist with specific on-site requirements • Waste disposal certificates available on request • MSDS chemical sheets available on request • Registered waste transporter • Complies with Mine health and Safety Act

• Department of Mineral Resources approved • Members of the NCCA • Members of CIDB • Members of Institute Waste Management • International member of PSAI • Sanitech is OHSAS 18001: 2012 certified

| SHEQ management

should include the availability of containers in stock, extra vehicles, additional staff and treatment capacity to cope with the amount of waste generated.

As legislation changes on an ongoing basis, it is a challenge to keep abreast of the latest rules and regulations. This is why comprehensive training is essential.

We also have a sales executive assigned to each customer to assist with whatever queries they may have.

visit: www.sanitech.co.za call: 011 823 6060 or 086 110 8642 (for branch nearest you)

33

RISK ????????????????

MANAGEMENT

Stay safe

online

Proper cyber security risk management is more than a technology solution. All companies should integrate it into day-to-day operations and be prepared to respond to potential cyber incidents. CLAIRE RENCKEN reports

A

ccording

to

www.

staysafeonline.org the first step is to do a comprehensive cyber assessment:

• Identify the corporate “crown jewels” The

first

step

in

assessing

an

organisation’s cyber risk is to understand

procedures need to be put in place to

failure. Covered expenses include costs to

reduce the risk of attacks.

respond to adverse publicity, comply with

• Resolution: In the event of a computer

regulatory requirements and voluntarily

security breach, plans and procedures

and proactively provide notification and

need to be in place to determine the

credit-monitoring services to affected

resources that will be used to remedy

parties.

a threat.

–

covers

defence of a proceeding or action brought

to protect and why. Identify your most

prepared to address the repercussions

by a privacy regulator, or fines for breach

important information, assets and legally

of a security threat with their employees

of a privacy regulation.

protected information.

and customers to ensure that any loss of

• Business interruption – costs incurred

trust or business is minimal and short-

by the insured stemming from a material

lived.

business interruption directly caused by a

• How do you store the information?

• Who has access to the information?

security failure.

• How do you protect your data?

Last, but not least, is the issue of cyber

• Data recovery – costs incurred by the

• What steps are you taking to secure

insurance. The cyber insurance market

insured to restore, recreate or recollect

your computers, network, e-mail and

has evolved significantly since the first

electronic data stored on the insured’s

other tools?

policies were introduced in the late 1990s.

computer system that becomes corrupted

Coverage extensions have developed to

or destroyed, due to a computer attack;

include both the third-party liability and

including disaster recovery and computer

• Forecast the consequences of a

| SHEQ management

proceedings

• Restitution: Companies need to be

• Identify threats

34

• Regulatory

what company assets you are trying

successful attack

first-party cost and expenses associated

If you have information technology staff

with a data breach or cyber attack. Insuring

• Cyber extortion – costs incurred, and

or a chief information security officer,

agreements vary by insurance company.

extortion monies paid, due to a threat

ask them to walk you through the above

Options may include:

related to the interruption of the insured’s

analysis and to quantify the risk. Also ask

• Security and privacy liability – defence

computer system, or the release or

them to explain what could happen as a

and indemnity for failure to keep

result of a fully successful cyber attack

information private, failure of third-party

against your company.

affiliates to keep information private and

With the increasing frequency and costs

failure of systems to prevent a network

associated with cyber attacks, your

security failure (including transmission

company’s risk management strategy

of a virus).

should include cyber insurance to help

The next step is to implement a cyber security plan, which needs to focus on three key areas: • Prevention: Solutions, policies and

• Crisis management – expenses incurred by the insured stemming from a security

forensic investigation services.

destruction of private information.

mitigate financial loss and protect your company’s balance sheet. | SHEQ

WASTE ????????????????

MANAGEMENT

registered?

Are you

Waste generators that produce more than 20 kg of hazardous waste per day must register on the South African Waste Information System (SAWIS) website under the central registry.

The ROSE Foundation explains the steps these companies should follow

– excluding the treatment of effluent,

“Some of these fields are compulsory

should check if their site and/or

waste water or sewage;

(indicated by an *) and must be provided to

activities are already registered

• Are involved in the scrapping or recovery

with the central registry of the

of motor vehicles at a facility that has an

ensure a successful registration.”

He continues: “Upon saving your

Department of Environmental Affairs (DEA)

operational area of more than 500 m2;

registration, an e-mail will be sent

before registering with the parastatal. “To

• Recycle general waste at a facility that

to you (provided an e-mail address

do so, go to the ‘Search Registrations’ page

has an operational area of more than

has been entered), notifying you that

on the central registry website,” explains

500 m2;

your registration is currently awaiting

Raj Lochan, CEO of the ROSE Foundation (Recycling Oil Saves the Environment).

You

can

search

against

various

• Recycle more than 500 kg of hazardous waste per day, calculated as a monthly average;

authorisation by the DEA.” Based on the validity of the registration, it will be approved or declined by the

criteria, including: the type of registration;

• Treat hazardous waste at a facility that

system administrator. “You will be notified

DEA registration number; site name;

can process more than 500 kg per day;

of your registration approval via e-mail.

province; municipality; standard industrial

• Treat health-care-risk waste, regardless

Should no e-mail address be provided,

classification

code;

and

the

year

registration took place.

of size or capacity of the facility; • Dispose of general waste, to land, at

you will be notified telephonically, via fax or post.”

“A list of matching registrations will

a facility covering an area in excess of

All successful registrations will be

be given below the search function,”

200 m2 or dispose of any quantity of

issued with a unique registration number,

hazardous waste to land;

username and password, which may then

Lochan points out. “If you find that your site is already registered, but the specific activity is not listed, please log onto the

• Export hazardous waste from South Africa.

central registry (using the username and

be used to login into the central registry to change any information, as and when required.

password provided) and register any

“The first requirement is to select the

Non-compliance, and various other

additional activities.”

registration ‘type’ for which you are

offences, could result in penalties and

He adds that companies should register

applying,” explains Lochan. You can choose

fines not exceeding R10 million, or

if their site and activities aren’t already

from the following list: hazardous waste

imprisonment for a period not exceeding

catalogued and if they:

exporter; hazardous waste generator;

ten years, depending on which section of

• Recover energy from more than three

waste disposal; waste recovery/recycling

the Act has been contravened.

tonnes of general waste per day;

or waste treatment.

Sometimes,

both

a

fine

and

• Recover or treat waste at a facility that

“Some basic information about the

imprisonment would apply, in addition to

has a capacity to process more than ten

registration type, the site, the company

any penalty or award that may be imposed

tonnes of general waste, per day, or more

and the contact person is required for

in terms of the National Environmental

than 500 kg of hazardous waste, per day

all new registrations,” Lochan points out.

Management Act. | SHEQ

| SHEQ management

C

ompanies that generate waste

35

DRUG ABUSE

unknown foe …

The

Alcohol abuse can impact many facets of a job – most notably health and safety, but also productivity and the company’s reputation, too. Unfortunately, this isn’t the only awareness-altering issue that employers have to deal with

M

any industries face the

“However, the number of different types of

addition, in industries such as farming and

challenge

alcohol

drugs available has grown dramatically, at

construction, drug usage can result from

abuse among employees

a variety of price points. Cheap recreational

boredom and workers being away from

while they are on the

drugs are now easier to come by than ever

their families for extended periods of time.”

of

clock. Organisations are, fortunately,

| SHEQ management

He

continues:

“Whatever

the

becoming more aware of this and are

He adds that drugs have, essentially,

reason, the availability and low price of

implementing policies, procedures and

become more affordable than alcohol,

recreational drugs presents a challenge

testing for the presence of alcohol before

giving rise to increasing levels of abuse

for many organisations. As people become

an employee enters the workplace.

and

and

increasingly addicted to a substance, they

There is, however, another aspect to

businesses, this can have serious negative

often spend a large portion of their income

substance abuse that is making an impact

consequences, as drug abuse does not only

on it, and cannot support themselves or

on industry, which many companies are

affect home lives, but work performance

their families.

overlooking – the use of drugs.

as well, not to mention the negative impact

“Drug abuse in South Africa, as in many

36

before.”

addiction.

“For

employers

on health and safety.”

“They also often stop eating and do not sleep, so they lose weight and their health

countries all over the world, has been

Evans highlights that drugs are often

and concentration levels decline. Their work

an issue for years,” explains Rhys Evans,

used as a coping mechanism for those who

performance usually suffers, absenteeism

Director of Alco-Safe – a specialist in

are stressed, unhappy, or not dealing with

increases and, ultimately, they are unable to

workplace substance-abuse management.

the pressure of their everyday lives. “In

perform their jobs effectively.”

DRUG ABUSE

development of customised, turnkey employee wellness solutions.

Substance abuse is also having an upward impact on crime statistics. “The South African Police Service estimates that substance abuse is a factor in 60 percent of crimes nationally, with this figure climbing as high as 80 percent in the Western Cape,” Malkin points out.

Evans adds: “Education is a large component of dealing with drug abuse.

Many users are unaware of the implications and effects of drugs, as well as how to go about getting help once they realise they have a problem.”

This is where an integrated Substance Abuse

and

Employee

Assistance

Programme (EAP) can play a meaningful role in helping workers avoid, prevent or deal with substance abuse, before it is too late.

Malkin continues: “While the goingson in an employee’s personal life certainly doesn’t fall within the responsibilities of an employer, companies can support their personnel by providing the tools they need to manage their stress, address substance abuse problems, and offer them support on their road to recovery.

Employers who offer these interventions will benefit by experiencing reduced absenteeism, increased productivity and a safer workplace.”

The numbers really are startling,

the abuse of hard drugs, alcohol and

For example, the EAP offered by

as Richard Malkin, MD of Workforce

prescription drugs is estimated to cost the

Workforce Healthcare aims to assist

Healthcare, explains: “South Africa has

country in excess of R20 billion each year.”

employees

battling

with

substance

addictions by guiding them towards a

built itself the dubious reputation of having

Workforce Healthcare – a Workforce

one of the highest rates of substance

Holdings Limited company – specialises

abuse in the world, with 15 percent of

in health and wellness, with expertise

the population, or one in ten people, being

in

coordination

Workers are taught about the many

diagnosed with a drug problem. In fact,

of healthcare professionals and the

negative impacts of substance abuse –

and

This is done first through education.

»

| SHEQ management

management

healthier, drug-free lifestyle.

37

????????????????

DRUG ABUSE

and that substances being abused are

“However, organisations also need

uses a swab to produce results in a matter

not only illegal drugs, but include legally

to implement drug policies and testing

of minutes, and can be used to screen for

available “fixes”, such as alcohol and

procedures to monitor employees for drug

a panel of five common illegal substances

prescription medication.

usage. This requires the use of the latest

including heroin, cocaine, marijuana and

equipment to ensure fast, accurate and

methamphetamines.

“Programmes like this are successful because they ‘catch’ people who have

| SHEQ management

He adds: “In addition to urine and saliva

With regard to testing equipment, a

testing, test kits are also available that

also raise awareness in the workplace, and

number of different solutions are available.

enable the testing of solid substances for

provide access to treatment for those who

Evans explains that urine testing is a cost-

the presence of drugs. Using one of these

may not have known where to turn for the

effective option that comes in a number of

testing options can benefit organisations

help they need,” says Malkin.

different forms, including single and multi-

by assisting them to enforce drug-free

“Giving employees access to a trained,

panel dip tests, cassette tests (where a

workplaces.”

compassionate professional, without their

pipette is used to drop samples for testing

He concludes: “Drug abuse is a growing

friends and family being informed, may

onto the tests) and integrated cup tests

problem in South Africa. It affects both

well give them the impetus they need to

(which incorporate the test panel into the

work and home life for those caught in its

take control of their lives.”

sample cup).

vicious cycle. Employers should implement

Evans adds: “Ensuring a drug-free

“Urine testing has special requirements,

educational practices as well as testing

workplace helps organisations to improve

however, such as the need for private

policies and procedures to help curb drug

safety, decrease risk, comply with

bathrooms and for testers to be the

abuse in the workplace.”

health and safety regulations, improve

same gender as those being tested. In

Not only is this a health and safety

productivity and employee performance.

environments where this is not possible,

requirement, it can also benefit employers

It also helps to curb a growing problem in

saliva drug testing may be preferable.”

by improving productivity and employee

South Africa.

38

minimally invasive testing.”

fallen victim to substance abuse. They

Evans points out that saliva testing

health. | SHEQ

39

| SHEQ management

quality

DO YOUR QUALITY EMPLOYEES CUT IT?

The supermarket trip that didn’t meet your expectations is probably still etched in your mind – and influences all your future trips to the store. THATO TINTE looks at the importance of quality in a business, and the calibre of personnel involved in the quality process

“G

quality.

that manufacturing and production-line

service levels, sub-standard goods and

best

quality-control employees should have

product recalls are all attached to quality

kind of advertising.”

keen observation skills, be assertive and

management and can be detrimental to a business.

ive

them

That’s

the

These wise words

have great problem-solving skills. It also

are from Milton Hershey, renowned

lists formal ISO 9000 training and quality

confectioner, philanthropist and founder of

audit training as part of the essentials.

the Hershey Chocolate Company.

| SHEQ management

Employees also need to have the right

money and reputation. While product

You don’t have to be in business to

traits and personality to do the job right

recalls may be linked to many other factors,

know that good quality goes a long way. It

the first time. So, what would indicate to

they occur largely as a result of a lapse in

has the ability to make or break a business.

an employer that a prospective employee

the quality process.

Employers need to ensure their quality-

is right for the job?

Parmalat SA recently recalled roughly

management employees are well equipped

The answer lies in what you do at the

300 bottles of apple juice contaminated

to deliver on their objectives and avert

recruitment stage. Leading Australian firm,

with a cleaning material after customers

quality-associated risks to the company.

the Institute of Psychometric Coaching

complained of stomach aches.

In sport, just as a tennis player needs

(IPC), says using psychometric tests when

Many South African vehicles will be

great hand-eye coordination, a rugby player

recruiting can help employers analyse the

recalled in a global Takata campaign

needs good tackling skills. Each game

“hidden traits” of future workers.

following a potentially deadly defect found

requires its own respective skills and not

IPC prepares aptitude, personality and

a “one-size-fits-all” approach. Likewise,

skills tests for companies such as BHP

in the workplace, not all employees are

Billiton, Ernst & Young and Rio Tinto Group.

The Consumer Protection Act of 2008

created equal and each role requires its

It says that, when used together with

now makes it possible for manufacturers,

own competencies to ensure successful

interviews, these tests can give employers

retailers and suppliers to be held liable for

execution.

great insight into a person’s working style

damages caused to the public as a result

and suitability for the role.

of defective or hazardous goods; clearly

Professionals, who are tasked with

40

Product recalls are severely damaging to a brand and cost the company in time,

ensuring quality standards are met, also

If used correctly, this recruitment

need to have certain unique skills and

element can give employers peace of

qualities to ensure they carry out their

mind in knowing that the most suitable

roles efficiently and effectively.

candidate is selected.

in airbags manufactured by the Japanese auto parts company.

showing the magnitude and importance of quality.

Milton Hershey may have been onto something; quality speaks volumes, and

Management

The bottom line is vital for the

remains the biggest advertiser of the

Institute (PMI) of South Africa advises

survival of any business. Poor customer-

standards being upheld by a business. | SHEQ

The

Production

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| SHEQ management

• • •

41

PPE

Have you ever thought about broadening your knowledge of personal protective equipment (PPE) beyond the traditional occupations such as mining, construction and manufacturing? THATO TINTE explores the use of PPE in uncommon occupations that are also deemed dangerous

T

he human body is a delicate

manufacturing and security, there are

to the different areas and animals being

and fragile system, which is

those unusual and somewhat eccentric

handled.

why safety needs to be an

professions that also cannot function

integral part of our daily lives.

without PPE.

With danger and potential hazards around

So let’s step outside the box for a

us every day, protection is crucial for our

minute and appreciate the use of PPE in

Bees, like tigers and lions, are volatile –

well-being.

unconventional occupations that are also

all the more reason to use protective gear.

deemed dangerous.

PPE for beekeeping and removal includes

PPE includes safety goggles, gas masks,

Zoo keeping is without a doubt a risky

any better, you’d be forgiven for thinking

job – no monkey business here! (Excuse the

we’re preparing for war.

pun). Animal management includes feeding,

Firefighting is another profession where

Since PPE is any kind of clothing or

moving, cleaning, interacting and, at times,

PPE is imperative. Firefighters are often

equipment that can be used to help protect

restraining wild animals. PPE used in this

exposed to dangerous fumes making it

employees against accidents and injury in

area includes gumboots, gloves, safety

essential for them to use appropriate PPE.

the workplace, it’s easy to see what a broad

goggles, masks and two-way radios.

Protective gear for firefighters includes

coveralls, beekeeping hats with veils, gloves and gumboots that cover the ankles.

PPE certainly becomes vital to prevent

trousers, boots, jackets, safety vests and

PPE is largely used in the heavy-duty

diseases, injury or even death to the staff

helmets with face shields that protect their

and labour-intensive work environments.

working in a zoo. In the United States,

eyes. Fire gloves and safety glasses or

The requirement for safety in the workplace

the Institutional Animal Care and Use

goggles are also provided.

does, however, make some form of

Committee, at the University of Colorado

Fire helmets do not, however, provide

PPE applicable in a much wider range of

Boulder’s Research Integrity unit, states

protection for the firefighter’s ears, neck

occupations.

that zookeepers and curators must make

In addition to mining, construction,

use of various PPE that is specific

Exploring the weird and wonderful of the

| SHEQ management

heavily on the use of PPE.

hard hats and coveralls. If you didn’t know

field this can be.

42

Beekeeping and bee removal is another unconventional profession that depends

PPE world

????????????????

or face, which is why a flash hood is necessary and must be worn to ensure protection of these delicate exposed areas.

Over and above this protective gear, firefighters also wear other types of protective clothing depending on the type of fire being extinguished. In wild fires or veld fires, lightweight fire suits must be worn with industrial hard hats and spike-soled boots that are similar to those used by tree planters.

In extreme-heat fires, such as aircraft fires and chemical fires, a fire-proximity suit is worn. This suit has a heat-reflecting metallic material on its outer layer and is used for maximum protection against high-proximity fires.

Then we have astronauts! According to the United States National Aeronautics and Space Administration (NASA) website, a human who goes into space without a spacesuit would become unconscious in 15 seconds, and suffer permanent brain damage in four minutes. With the temperatures reaching -64,4°C and rocketing to a whopping The technical term for spacesuits is Extravehicular Mobility Unit (EMU). The EMU is a one-piece garment covering the astronaut from head to toe and is equipped with various valuable components.

These include the liquid cooling and ventilation undergarment used to cool the astronaut during spacewalks and the oxygenproviding backpack called the Primary Life Support Subsystem. All these components of the EMU help to protect the astronaut against orbiting debris, solar radiation, direct sunlight glare and lack of oxygen.

What amazing value PPE has for mankind.

*Extracts of the spacesuit information sourced from the NASA website. | SHEQ

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| SHEQ management

120°C, PPE, literally, becomes a life saver.

43

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SHEQ MANAGEMENT aims to provide up to date, relevant information to ensure the safety and wellbeing of employees in the workplace, while assisting them in preparing for emergencies and preventing disasters. SHEQ MANAGEMENT is the definitive source for reliable, accurate and pertinent information to promote environmental health and safety in the workplace. It is our objective to raise the profile of these important subjects: these issues belong in the boardroom!

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| SHEQ management

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| SHEQ management

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45

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| SHEQ management

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