exPectations exceeding

gracious greeter

Shirley Award for Excellence

Shirley Tataglia

After 16 years of service at the University of New Mexico, greeter Shirley Tataglia is getting ready for a new adventure. For years, Shirley has been the first face students see when they walk into La Posada dining hall. In recognition of her impact, the UNM Housing Department has created the annual “Shirley Award for Excellent Customer Service.” trulY outstanding flYing HigHer

Campus Life Leadership Award

Mark Tammone

Chartwells’ Resident District Manager Mark Tammone received Sacred Heart University’s 32nd Annual Campus Life Leadership Award. Typically reserved for SHU’s student leaders, faculty, and staff, this was the first instance in more than 32 years that a non-SHU employee received the accolade. Mark is an inspirational figure and passionate about working with students.

Wings of Kindness

Victor Kline

Victor Kline, Tennessee Tech’s Catering Director, achieves new heights. He won Campus Partner of the Year for elevating catering quality and the Wings of Kindness award for exceptional customer service. Victor’s motto, “The answer is YES, what is the question?” fuels his smile-filled efforts in building partnerships and boosting catering sales.