Biz102 understanding people and organisations

BIZ102 Understanding People and Organisations

ASSESSMENT BRIEF 2

Subject Code and Title BIZ102 Understanding People and Organisations

Assessment

Group Project Part A – Case Analysis Part B – Presentation

Individual/Group

Groups of 4 - 5

Length

Part A – Case Analysis (max 1,200 words) Part B – Presentation

Learning Outcomes

This assessment addresses the following learning outcomes: a)Define various roles, skills, functions and structures in modern global organisations b)Understand the importance of self-awareness,

emotional intelligence, and motivation. c)Deconstruct the nature of group behaviour and cultural differences. d)Integrate strategies to effectively interact with others in a professional context e)Understand own strengths and their application in the business context

Submission

Part A: Case Analysis, end of Module 5 (Week 10) Part B: Presentation, end of Module 6 (Week 12)

Weighting

Total: 50% Part A: Case Analysis: 30% Part B: Presentation: 20%

Total Marks

Context:

100 Marks

In the dynamic 21st Century economy where mobility is often not only possible but integral to a successful career, being able to work in an intercultural and diverse environment is essential.

Organisations frequently need their people to develop their capacity to work effectively in diverse teams and resolve or diffuse conflicts and miscommunication quickly and efficiently.

The keys to your ability to work effectively in intercultural and diverse teams are the development of emotional intelligence and awareness of cultural differences. Emotional intelligence enables the ability to consciously examine group and team dynamics in real time BIZ102_Assessment Brief 2_Group Project_Modules 5&6

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in order to facilitate effective individual and team performance. This assessment aims to develop your understanding of how intercultural and diverse teams function and how you can use this knowledge to help develop intercultural and diverse teams into high performing teams.

Scenario: For the purpose of this assessment, you and your team have joined LIU Consulting.

LIU Consulting specialises in supporting their clients in developing high performing teams throughout their business. Your consulting team has been assigned to Company X and one of their teams currently working on Project X. The team consists of four members Kurt, Nassuro, Luojin and their team leader Chris. The team as a whole has been together for about three months. They are now familiar with each other, but have not had any pressure where they had to perform up until this point.

The team’s client has ‘incentives’ for an early delivery by offering the company as a whole a 100,000 AUD bonus for meeting an earlier deadline. Chris’s boss (the company manager) has confided in Chris that the company could really use the money and needs the team to push for the new deadline but does not want Chris to disclose the financial issue with the team as he fears it will cause them to loose focus and start hunting for other jobs. He has however allowed Chris to offer the team $1,000 bonuses each if they meet the deadline.

There are two recordings available for you from two of their recent meetings. The first one is when the task to bring the deadline forward has been announced and the second touch base meeting where the progress of the team is discussed.

Throughout the consulting engagement your team will review the recording through multiple theoretical lenses with the aim of offering deep insight and tailored recommendations for the development of a high performing team within the Company X. Instructions/Logistics: At the end of Module 1 your lecturer will allocate you to a consulting team.

The video recordings of Company X’s team case is located in the Assessment Centre under Assessment 2.

The first part of the assessment is a case analysis where you are required to analyse the team using various concepts covered up to Module 5.

The second part of the assessment is a presentation of the results of the analysis and recommendations to the client. You can choose a form of the presentation based on the strengths of your team members and on your preferences.

BIZ102_Assessment Brief 2_Group Project_Modules 5&6

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PART A Case Analysis In this part of the assessment, you are required to analyse the team using various concepts covered up to Module 5. Use theoretical knowledge from the module readings and further research. Support your analysis by both theory and practice based references, cited using APA referencing style.

Areas of Analysis Observe the interactions of the team members during both meetings and analyse their behaviour from the perspective of emotional intelligence.

Consider each of the team members interactions and whether you can see any indicators of what is motivating or driving their behaviour.

Consider each of the team members interactions and analyse whether you can see any indicators of team dynamics inhibiting the team’s performance.

Consider each of the team members interactions and analyse whether you can see potential for miscommunication or differences in approaches to work that may relate to any of the Hofsteade Cultural Dimensions.

Recommendations

Prepare a list of recommendations addressing all areas analysed. The aim is to provide advice to the client on how they could develop the team members and bring the team to a higher level of performance. Identify key risks/challenges associated with your recommendations and the way they could be controlled.

Prepare Business Report summarising the findings of your analysis. Use the standard business report structure including Title Page, Executive Summary, Table of Contents, Analysis, Recommendations, Conclusion and References.

PART B Presentation One part of your engagement is to prepare a presentation to the client summarising your findings, recommendations, potential risks/challenges associated with them and their potential controls.

You have not received any specifications in terms of how you will present the findings and it is up to you which form of presentation you will choose. You can use for example Prezie, Infographics, Animations, Short Video etc. It is up to your team and the strengths of your team members to decide on the form of your presentation.

The students will agree on the exact form and presentation guidelines with their facilitator.

BIZ102_Assessment Brief 2_Group Project_Modules Page 3 of 7 5&6

Learning Rubrics – Part A – Case Analysis Fail Pass (Unacceptable ) Assessment Attributes

Credit

Distinction

High Distinction

(Functional)

(Proficient)

(Advanced)

(Exceptional)

(50-64)

(65-74)

(75-84)

(85-100)

(0-49)

Research and analysis

No research and analysis

Research and analysis

Comprehensive research presented or research or

presented is clearly

and analysis of each analysis presented is

communicated, covers

theoretical concept that is

unrelated to the

some theoretical topics,

backed by practice and

Research and analysis presented is clearly

communicated,

Research and analysis

presented is clearly

appropriate theoretical theoretical topics, and

theory based references.

topics, and is backed by

concepts references from covered in this theory

and is backed by multiple references from multiple references

references from theory and practice.

and practice. theory and practice.

40%

shows evidence of critical examination

is backed by

unit.

communicated, covers

all theoretical communicated, topics, covers

covers most

theoretical and and is backed practical by limited

presented is clearly

from theory and practice.

No Recommendati Recommendati Recommendati Recommendati Recommendati recommendati ons are ons made ons ons made ons ons specific to the made or team,

are generic with a weak

made have elements

are specific to made are the case specific to

presented clearly and

recommendati link to the ons made theoretical

of specificity to and the issues the case and the faced by issues

supported by the

are generic concepts with no link to presented in

case team but are

research and analysis

the theoretical the research concepts and

mostly generic implied link to and show a with the clear and

presented

presented in the research

an implied link theoretical to the concepts

explicit link to the

theoretical concepts

presented in the

theoretical concepts

presented in the

research and analysis.

presented in the

analysis.

and analysis.

20%

the case team with an

research and analysis.

No list of challenges/ risks

A list of generic

A list of generic

Challenges, is challenges/risk challenges/ risks and their communicated s and risks and controls are clearly

or

they are identified, unrelated to articulated and the

faced by the case team

research and analysis.

A list of specific

A comprehensive list of

challenges/ risks and

specific challenges/

their controls is their controls is risks and their their controls is clearly clearly controls

communicated clearly communicated is clearly but communicated and

supported with theoretical unsupported by and partially evidence topics covered

20%

in this unit.

supported by evidence

supported by evidence

supported by

BIZ102_Assessment Brief 2_Group Project_Modules 5&6

communicated and

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evidence from evidence from from theory from theory and theory theory and and practice.

and practice.

practice.

practice.

Team’s report and

group Team’s report discussions and group show Team’s report and group

Team’s report discussions and show

significant evidence of

group discussions

evidence of effective

effective collaboration

show some

collaboration on most

on each element of the

Team’s report and group discussion shows no

collaboration Ability to work with final

discussions show limited

effectively as a report either team to being

deliver a consulting

completed by one person

collaboration with the report itself being

collaboration with the

elements of the project with the project report

report itself being a

with the report itself being a itself cohesive

disjointed and project

10%

or significantly disjointed

with no linkages between

completed in distributed

sections.

the different sections.

being a cohesive piece piece of work cohesive piece of with a of

work and shows

work with a single

contribution by narrative and each shows

team member.

single narrative and

shows equal

contribution by contribution by each each team member. team member.

Grammar, spelling, Very badly written,

Grammar, spelling,

punctuation,

Adequate grammar,

Excellent grammar,

incorrect grammar,

punctuation,

professional writing,

spelling, punctuation,

spelling, punctuation,

inappropriate language

professional writing and

and syntax needs

professional writing, and

professional writing,

used, no proper syntax needs structure significant

improvement. syntax. The The document is

Proper organization,

of the document, badly

document is partially

referenced but document is some properly

professional writing,

organised with document is no logical very poorly

referenced, reference

referencing is structured, missing. referenced

logical flow of flow of the analysis, arguments.

improvement.

The

referenced. The list or in text business

The report is properly

and syntax.

The

with both reference list

referencing

The document report structure referencing is structured, but and in text is missing has not missing. could be references.

10%

in text referencing and/or

been followed.

Part of the business

a reference list.

The report

report structure is

is not structured properly.

missing or could be

improved.

improved.

BIZ102_Assessment Brief 2_Group Project_Modules 5&6

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Learning Rubrics – Part B – Presentation

Assessment

Fail (Unacceptable)

Attributes

(0-49)

Effective

Credit

(Functional)

(Proficient) (Advanced)

(Exceptional)

(50-64)

(65-74)

(85-100)

Difficult to understand, no

The concepts

The The presentation presentation

The presentation

logical/clear structure,

presented are

represents a represents an good effective

represents a clear,

poor flow of ideas,

backed up by summary of communication comprehensive some the case of the and

argument lacks Communication supporting

theory and practice,

study analysis results

Distinction

High Distinction

Pass

(75-84)

case analysis results,

effective

of the case

evidence. Very hard to

some valuable

applicable to it is concise the and

communication of the

analysis results

follow the line of

insights are

client. It is backed up

results of the analysis

reasoning.

provided, overall

by some applicable to references from references to the client,

30%

advice to the theory and

backed up by

theory and

it is easy to

client

practice. It

practice. It

however needs an

is easy to is engaging, follow with easy to

engaging and backed up

improvement.

some minor follow with flaws in clear line

by references from

the line of reasoning.

theory and practice.

of reasoning.

follow, very

There are some errors

Visual Appeal

There are more

in spelling,

There are minor errors

errors in spelling,

grammar and

in spelling, grammar

Does not meet minimum

grammar and

and punctuation spelling, punctuation in in the grammar and the

standard with many errors

punctuation.

presented material.

and very weak visual

The material

Too much Too much information information

presented material.

There are no errors in

punctuation in the presented material.

appeal. Difficult provided is to read difficult

is contained

is present on some of

and

in the

the presentation concise. The

to read in

Information is clear and

30%

comprehend.

Minimal

some

majority of the

effort made to make the

parts with too presentation material. little material.

presentation innovative or

or too much

Minimal Material is not innovative, effort made the creative,

visually appealing.

information.

to make the

Low quality visual

presentation still visually material appealing

appeal.

innovative and

form of

presentation is

most visually innovative, but appealing and

engaging.

and engaging.

visually appealing.

BIZ102_Assessment Brief 2_Group Project_Modules 5&6

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No Recommendati Recommendati Recommendati Recommendati recommendatio ons ons ons ons ns made or made are recommendatio generic ns

made have elements

made are specific to

made are specific to the

made are with a weak generic with nolink to

of specificity to the case and the case and issues the issues faced by

link to the theoretical

the theoretical

case team but are

concepts presented in the

concepts presented

mostly generic with an implied a clear and with link to explicit link

research and analysis.

in the research an implied link to the the theoretical and to the theoretical

Recommendati ons

20%

analysis.

theoretical concepts

faced by the case team

concepts presented in

the case team and show

concepts presented in

presented in the the research andthe research and research and analysis.

No list of challenges/ risks

Challenges, risks

and their controls

analysis.

A list of A list of generic A list of generic specific

is challenges/risk challenges/ communicated and risks and or

challenges/ risks and

analysis.

A comprehensive list of specific challenges/ risks

they are their controls s their controls is and their their controls is unrelated to theis clearly controls is theoretical clearly topics covered

clearly communicated clearly communicated and communicated

20%

in this unit.

communicated and partially but

supported by evidence

unsupported by supported by

from theory andevidence.

evidence from

evidence from practice. theory

theory and practice.

and practice.

BIZ102_Assessment Brief 2_Group Project_Modules 5&6

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and supported by