Chenot Palace Gabala A - Z List
A
Address
Chenot Palace Gabala
Nohurgishlag, Gabala
Azerbaijan
Webpage: Chenot Palace Gabala
Adapters
Multi adapters are provided at the reception free of charge.
Please contact the Reception desk for requirements.
Reception Number: 700/701
Airport Information
Please find the list of Airports from which you can reach Chenot Palace Gabala:
- Heydar Aliyev International Airport in Baku
- Gabala International Airport (currently accepts only charter flights)
- Ganja International Airport
Please contact the Reception desk for extra information.
Reception Number: 700/701
Architecture
This remarkable facility is entirely dedicated to health and wellness, purpose-built to house a 6,000 m² medical spa, equipped with state-of-the-art technology. Here, each guest receives comprehensive Chenot medical and spa treatments, regular health assessments, and tailored dietary guidance, all within a luxurious setting. Every detail of this project was meticulously crafted by Michel Jouannet.
Webpage: Michel Jouannet
B
Baby COT
Baby COT is provided free of charge. For enquiries, please contact Reception desk
Reception Number: 700/701
Banks
Please find the list of nearest banks: - Kapital Bank Webpage - Access Bank Webpage - ABB Bank Webpage - AFB Bank Webpage - Yelo Bank Webpage
Bed Linen
All rooms have non allergic bed linen which are changed every day. If you need assistance, please contact the Housekeeping team.
Housekeeping Number: 732
Bicycle
Chenot Palace Gabala provides to the guests several bikes on complimentary basis. For the safety of our guests a helmet is obligatory when taking the bike, helmets can be taken at the Reception desk. If you would like to book a bike, please call the Reception
Reception Number: 700/701
Blankets
Blankets are stored in the wardrobe of every room. Do not hesitate to contact the Housekeeping department for any further assistance.
Housekeeping Number: 732
Business Corner
You are welcome to take care of your business needs in our fully equipped business room. Do not hesitate tocontact the Reception desk for enquiries.
Reception Number: 700/701
C
Car Parking
Inside and outside parking are provided free of charge.
Currency Exchange
The following Foreign Currencies can be exchanged at the Reception desk`s ATM: US Dollars and Euros. For assistance, please come to the Reception desk.
Reception Number: 700/701
Charging Cables
Charging Cables for iPhone and Android devices are available at the Reception free of charge Please contact the Reception desk for requirements.
Reception Number: 700/701
Check- in / Check Out
Check in time is 15:00
Check out time is 14:00
You would prefer an early check in before 15:00 or a late check out after 14:00 please contact our Reception desk to verify the availability.
Reception Number: 700/701
Cosmetics
At Chenot we focus on creating skincare products that go hand in hand with medical spa treatmentsand protocols, delivering instant benefits. They also work beneath the skin surface to protect the health and the beauty of the skin in the long term.
See Brochure Essentials Line Brochure
Credit Cards
We accept the following cards: American Express, Mastercard, Visa, Maestro, Postcard and Apple Pay.
Chenot Diet
The Chenot Diet is one of the most important pillars of our program and considered to be an additional treatment which supports the self-healing mechanisms of the body, cleanse the body at acellular level, facilitate metabolic balance, restore the biorhythm and harmonise the hormones furthermore it equilibrates the gut flora and create fresh energy and new cells, that keeps us biologically young.
Webpage: Chenot Method
For more information, please get in touch with the Medical Reception.
Medical Reception Number: 760
D
Duvet
Chenot Place Gabala provides to the guest non allergic Summer and Winter duvets. For any enquiries, please contact the Housekeeping team.
Housekeeping Number: 732
Doctor on Duty
After the closing hour of the medical department at 18:00 there is a doctor on property. For the emergency, please call the Reception desk.
Reception Number: 700/701
E
Emergency Exits
Please consult the evacuation plan for the nearest emergency exit. The evacuation plan is in every room on the front door.
F Flowers
Whit pleasure our guest service agent will organise for you a lovely bouquet. For more information, please contact the Reception desk
Reception Number: 700/701
Fire Safety
A modern fire alarm system ensures your security. In case of smoke or fire, only stairs must be used! Follow the instructions of the security officer. Fire extinguishers are clearly marked and stationed on each floor. A fire escape map showing the quickest evacuation routes. Evacuation plan is located on the front door.
Front Office
The reception/front office is occupied 24/7. For any enquiries, please call 700/701
G
Gabala
According to historical records, the city of Gabala, located in Azerbaijan, has a rich history dating back to ancient times. Originally known as “Qabala,” the city was a significant settlement in the Caucasus region. It was a key location on the ancient Silk Road, serving as a major trade and cultural hub. In the 5th century, Gabala became an important center of the Caucasian Albania kingdom. Historical texts from this period describe the city as a flourishing urban center with notable architectural and cultural developments.
During the medieval period, the city continued to be an important regional center. By the 12th century, Gabala had established itself as a prominent city under the rule of the Shirvanshahs. It was known for its strategic location and cultural significance.
In the 19th century, Gabala came under Russian rule as part of the Russian Empire’s expansion into the Caucasus. The city’s historical importance continued into the 20th century, and today it is recognized for its rich heritage and natural beauty, including the nearby Tufandag Mountain Resort and the ancient ruins that attract visitors from around the world.
For more information, please contact the Reception.
Reception number: 700/701
Gift Voucher
Give the gift of wellness with a 7-night stay featuring a detox programme. Gift vouchers are available through the reservation team at Chenot Palace Gabala. Contact them by phone or email to arrange a truly memorable present.
Reservation Department email: reservation@chenotpalacegabala.com Reservation Department Number: +994502902878
Gym
Chenot Palace Gabala gym is equipped with the most modern TechnoGym equipment.
The gym is opened daily from 07:00 – 21:00
H
Hairdresser
Chenot Palace Gabala offers to the guests a hair service in our private salon. Please contact the SPA reception for any enquiries.
SPA reception Number: 751
Hairdryer
Hairdryer is provided in each room in the bathroom under the sink. Cannot find it or it is broken - please contact Housekeeping.
Housekeeping Number: 732
Hiking
If you would like to explore the mountains, our guest service agent can organise for you a private Hiking tour. For enquiries, please contact the Front desk.
Reception Number: 700/701
Housekeeping
For any enquiries about the wellbeing & amenities in your room, our reception team will be delighted to assist you.
Reception Number: 700/701
J
Jogging
Chenot Palace Gabala is set by Lake Nohur, offering stunning views that make jogging even more enjoyable.
For more information, please contact the Reception Desk.
Reception Number: 700/701
K
Kids / Babies
Babies/Kids up to 10 years can stay at Chenot Palace Gabala. Any meals outside ofthe Chenot detox diet must be served in the room. Food and Beverages will be charged à la Carte. A room service charge of 10% applies for each order.
The following in-room service times apply: Breakfast: 7am to 9am Lunch: 12:30pm to 2pm Dinner: 7pm to 9pm
Children can use the pool when accompanied by an adult.
The usage of the gym or sauna/steam bath is not allowed.
For teenagers up to the age of 16 years old, we can organise day excursions and/or outdoor activities. Prices of our third-party suppliers apply and are non-commissionable.
Teenagers starting from 16 years old may follow the Advanced Detox programme, they can use thegym and pool without being supervised by an adult.
For nanny service please call the reception: 700/701
L
La galleria boutique
Do not forget to explore the fashion collections at "La Galleria Boutique"
Here you will find stylish clothing and jewelry pieces of such notable brands Brunello Cucinelli, Loro Piana, Kirasawa, Mon Art Internazionale, Dada Arrigoni Jewelry, Rota Fumagalli, People of Shibuya.
La Galleria Boutique is open every day from 11.00 until 20.00.
For more information, please call the Boutique
Boutique Number: 755
Laundry Service
Chenot Palace Gabala provides for its guests Laundry and Dry-cleaning Service for an extra cost. The prices for the Laundry and Dry-cleaning service can be found in each room in the wardrobe. We ask our guests to fill out the form and put the laundry and the form in the laundry bag which can be also found in the wardrobe.
For inquiries, please call Housekeeping
Housekeeping Number: 732
Luggage Storage
If you would like to store your luggage in the luggage room, please contact the Reception
Reception number: 700/701
M
Maid Service
Our Housekeeping team will gladly prepare your room while you enjoy your treatments. To request expedited service, please hang the "Please Make Up My Room" sign. If you prefer not to be disturbed, use the "Do Not Disturb" sign. For further assistance, feel free to contact Housekeeping directly.
Housekeeping Number: 732
Minibar
Each room is equipped with a minibar featuring premium water selections from around the world. Please note that minibar water incurs an additional charge, with prices listed on the minibar.
Mini-Golf
We are pleased to inform that we offer a mini-golf course consisting of 8 holes. The course measures 12 meters by 18 meters, providing a fun and engaging experience for all. It is available for play from 8:00 AM to 6:00 PM daily.
For more information, please call the Reception
Reception Number: 700/701
Mountain
Tufandag Mountain, located in Gabala, Azerbaijan, is renowned for its stunning natural beauty and recreational opportunities. Part of the Greater Caucasus range, it rises to approximately 2,400 meters above sea level. The mountain is a popular destination for skiing, snowboarding, and hiking. Its diverse landscape features lush forests, alpine meadows, and rugged terrain.
The Tufandag Ski Resort offers modern facilities, including a cable car and various slopes suitable for all skill levels. In summer, the area transforms into a haven for trekking and nature walks, providing panoramic views of the surrounding landscapes.
For more information, please click here
Would like to explore Mountain with a guide please call the Reception desk
Reception Number: 700/701
N
Nanny Service
Would like to spend a week in Chenot Palace Gabala and bring your child but you did not find a nanny for the child while you are on treatments? Chenot Palace Gabala can organise a nanny in English and Russian. For arraignments and pricing please contact our Reception desk
Reception Number: 700/701
PPedal Boats
Our pedal boat activity on Lake Nohur offers a relaxing experience with two boats available for use. The boats are restricted by buoys and dividing lines for safety, ensuring a smooth ride.
Operating daily from 9:00 AM to 6:00 PM, this is the perfect way to enjoy the lake’s beauty.
For more information, please call the Reception
Reception Number: 700/701
Pets
Pets at Chenot Palace Gabala should not exceed a weight of 6kg
Pets must be able to stay alone & quiet in the room, to avoid any disturbance to other guests. Cleaning time, and any other Housekeeping Team entry requirements, will be discussed upon arrival.
Should any damage or soiling occur in the property caused by the pets, we reserve the right to charge costs for repair and/ or final cleaning.
Pillows
Guests can choose a wide range of non-allergic pillows from the menu.
Pillow Menu:
Wheat Pillow
- Our Grandmother`s pillow, filled with 100% grains of wheat. Swiss Pine Pillow
- For a restful and refreshing sleep, filled with fine and fresh sliced Arven wood chips. Cherry Stone Pillow
- A perfect way to relax and unwind, filled with soothing cherry atones. Horsehair Pillow
- A very firm pillow ensuring a good night`s sleep, filled with 100% natural horse hair.
Cervical Pillow
- Essential to a night with no cervical pains. Pillow is filled with silicon coated fiber balls. Cork Pillow
- A firm resting place for a limb or head, filled with natural and sustainable cork.
Housekeeping Number: 732
Post
With pleasure our guest agent will help you to post your required item. Please come to Reception desk for more information.
Reception Number: 700/701
Pool
Chenot Palace Gabala has an indoor and an outdoor pool which can be used by our guest during opening hours.
Measurements of the indoor pool: 25m Length, 8.4m Width, 1.50m deep
Measurements of the outdoor pool: 45m Length, 14m Width, 1.50m deep
Opening hours: 07:00 – 21:00
R
Room Service
Room Service is available only during the opening hours of the Restaurant. There is no additional charge for this service. If you would like to order room service, please contact the Restaurant team.
Room Service Number: 722/723
Restaurant
Our restaurant is located on the first floor and operates during breakfast, lunch, and dinner hours only.
Timings:
- Breakfast – 07:00 till 10:00 free choice of table
- Lunch – 12:30 – 14:00 designated table per guest
- Dinner – 19:00 – 21:00 designated table per guest
S
Safe
A safe is provided in each room at no additional cost. If you encounter any issues with the safe, please contact the Reception desk.
Reception Number: 700/701
Sanitary Products
In case you forgot to bring some sanitary products, the reception staff can help you out with the following items: Tooth brushes, tooth paste, disposable shaver, shaving foam and women‘s products.
For inquiries, please contact the Housekeeping
Housekeeping Number: 732
Sewing Service
With pleasure, our Housekeeping team will provide you with a sewing kit or help you to repair your clothes. For enquiries, please contact the Housekeeping team.
Housekeeping Number: 732
Shoe Cleaning
With pleasure, our Housekeeping team will provide you with a show cleaning set. For enquiries, please contact the Housekeeping team.
Housekeeping Number: 732
Ski Resort
Skiing at Tufandag Mountain
For directions, please click here For more information, please click here
For more information, please contact our Reception
Reception Number: 700/701
Slippers
2 types of slippers are provided for the guests: soft for the room and rubber for the SPA. If you require a different size, please contact the Housekeeping team.
Housekeeping Number: 732
SPA
Chenot Palace Gabala SPA is opened daily from 09:00 till 18:00.
Reception SPA number: 751/752
Stationary
Chenot Palace Gabala provides a pen, pencil and a note pad for guests. There are located at the deskor the bedside table. If you need more paper or a new pen, please contact Housekeeping.
Housekeeping Number: 732
TTransfers
Chenot Palace Gabala can arrange 2types of transfers for its guests:
- Limousine Transfer (Mercedes S or V class).
Most popular destinations:
From or to Heydar Ailyev International Airport 700 AZN per way
- Internal Transfer
Most popular destinations:
From or to Gabala City Centre 50AZN per way
For more information, please contact our Reception desk
Reception number: 700/701
Telephone
Each room is equipped with a telephone. To call another room, simply dial the room number.
If you experience any issues connecting, please contact the Reception desk at extension 700 or 701.
Towels
If you would like your towel changed, please leave it on the floor. If you prefer to reuse it, hang it on the rail.
For any other enquiries, please contact the Housekeeping team at extension 732.
TV
TV is provided in all rooms with a big variety of TV channels in 4 different languages:English, Russian, Turkish and Azerbaijani.
Having problems with the TV please do not hesitate to contact the Reception Desk.
Reception Number: 700/701
U
Umbrella
Chenot Palace Gabala provides umbrellas in each room, located in the wardrobe. If you happen to forget yours and it’s raining, the Reception desk will be pleased to provide an additional umbrella.
For assistance, please contact Reception at extension 700 or 701.
V
Ventilation
All our rooms are equipped with a Ventilation System. You can easily regulate the room temperature yourself with the `thermostat`. The maximum temperature level is 24°C and the minimal temperature is 18°C
Housekeeping Number: 700/701
W
Wake Up Call
Our Reception team will be happy to arrange a wake-up call for you. Please contact the Reception desk for assistance.
Reception extensions: 700 or 701.
Wi-Fi
Guests can enjoy high-speed Wi-Fi throughout the hotel. To connect, select the “Chenot Palace” network and use the password Chenot1234.
If you encounter any issues logging in, please contact the Reception desk at extension 700 or 701.