A-Z Directory by Chenot

Chenot Palace Weggis A - Z List

Chenot Palace Weggis

Hertensteinstrasse 34 6353, Weggis

Switzerland

Webpage: Chenot Palace Weggis

Adapters

Multi adapters are provided at the reception for a 50CHF deposit fee which is charged to the guest’s room and credited back upon return. Please contact the Reception desk for requirements.

Reception Number: 2000

Airport Information

Please find the list of Airports from which you can reach Chenot Palace Weggis:

- Zurich Airport (the closest). Webpage

- Basel Airport. Webpage

- Geneva Airport. Webpage

- Buochs Airport (Private Airport) Webpage

Please contact the Concierge for extra information.

Concierge Number: 2189

Architecture

Completed between Autumn 2018 and Spring 2020, this flagship project spans over 20,000 sqm, featuring a newly added timber guest room block, a state-of-the-art medical spa and wellness area, and extensive renovations to existing hotel buildings. Every detail of the project was meticulously designed by Davide Macullo.

Webpage: Davide Macullo

Baby COT

Baby COT is provided free of charge. For enquiries, please contact Housekeeping

Housekeeping Number: 2119

Banks

Please find the list of nearest Bank:

- Luzerner Kantonalbank (the closest) Webpage Directions - Credit Suisse Webpage Directions - Raiffeisenbank Webpage Directions

- Nearest ATM opened 24/7 Directions - UBS Webpage Directions

Bed Linen

All rooms have non allergic bed linen which are changed every second day. Need assistance please contact the Housekeeping team.

Housekeeping Number: 2119

Bicycle

During Summertime (April to October) Chenot Palace Weggis provides to the guests several Ebikes on complimentary basis. For the safety of our guests a helmet is obligatory when taking the Ebike, helmets can be taken at the Reception desk. If you would like to book an Ebike please call the Concierge Desk.

Do not want to bike alone, Chenot Palace Weggis can organise a trainer which will help you to achieve your fitness goal or show you the breath-taking sights of Weggis or Mountain Rigi. Please get in contact with our Concierge.

For Bike routes please click here.

Concierge Number: 2189

Blankets

Blankets are stored in the wardrobe of every room. Do not hesitate to contact the housekeeping department for any further assistance.

Housekeeping Number: 2119

Business Corner

With pleasure a computer and a printer can be provided to the room if needed. Do not hesitate to contact the reception desk for enquiries.

Reception Number: 2000

Beach

Chenot Palace Weggis features a private beach where guests can relax and enjoy the sun from May to October.

Opening hours: Daily during summertime from 10:00 till 18:00

Boat Private

If you wish to explore Lake Lucerne or arrange a private transfer to the city by boat, our Concierge team can organise a personalised boat trip just for you. For details on pricing and available boat options, please visit the Concierge desk.

Concierge Number: 2189

Boat Public

The public boat service between Weggis and Lucerne offers a scenic journey where you can enjoy the breathtaking views of Lake Lucerne.

Timetable

Tickets can be purchased on the boat, or you can do it online. Please purchase tickets online here

Do not hesitate to contact Concierge for any further inquiries

Concierge number: 2189

C

Car Parking

Inside and outside parking are provided free of charge.

Car Rental

Please find underneath the most recommended car rental agencies in the area:

- Europcar - for more information please click here

- Hertz - for more information please click here

For more information, please contact our Concierge.

Concierge number: 2189

Cable Car

A cable car in Weggis offers transport to the charming mountain village of Rigi Kaltbad, providing a gateway to explore Mount Rigi.

Timetable

Chenot Palace Guests receive a 20% discount on purchased tickets. For the discount and tickets please contact the Concierge.

Concierge Number: 2189

Currency Exchange

The following Foreign Currencies can be exchanged at the reception desk: US Dollars, British Pounds and Euros. Exchange limit per day per room is 500 Dollars/Pounds/Euros. For assistance, please come to the reception desk.

Reception Number: 2000

Charging Cables

Charging Cables for iPhone and Android devices are available at the reception for a deposit fee of 50CHF which will be charged to the room and credited back upon return. Please contact the Reception desk for requirements.

Reception Number: 2000

Check - in / Check Out

Check in time is 15:00

Check out time is 12:00

You would prefer an early check in before 15:00 or a late check out after 12:00 please contact our reception desk to verify the availability.

Reception Number: 2000

Cosmetics

At Chenot we focus on creating skincare products that go hand in hand with medical spa treatments and protocols, delivering instant benefits. They also work beneath the skin surface to protect the health and the beauty of the skin in the long term

See Brochure

See Essentials Line Brochure

Credit Cards

We accept the following cards: American Express, Eurocard/Mastercard, Visa, Maestro, Postcard, Apple Pay, Pay Pal and Union Pay.

Chenot Diet

The Chenot Diet is one of the most important pillars of our program and considered to be an additional treatment which supports the self-healing mechanisms of the body, cleanse the body at a cellular level, facilitate metabolic balance, restore the biorhythm and harmonise the hormones furthermore it equilibrates the gut flora and create fresh energy and new cells, that keeps us biologically young.

Webpage: Chenot Method

For more information, please get in touch with the Medical Reception.

Medical Reception Number: 2200

Concierge

Concierge service is available for any inquiries regarding external activities, transfers on the following number.

Concierge Number: 2189

Dress Code

During the day including Breakfast and Lunch guest can wear their bathrobe. During Dinner the dress code is smart casual.

Duvet

Chenot Place Weggis provide to its guest non allergic Summer and Winter duvets. For any enquiries, please contact the Housekeeping team.

Housekeeping Number: 2119

Doctor on Duty

After the closing hour of the medical department at 18:00 there is no doctor on property. For emergencies Chenot Palace Weggis has a doctor on call. For the emergency, please call the Reception desk.

Reception Number: 2000

E

Emergency Exits

Please consult the evacuation plan for the nearest emergency exit. The evacuation plan is in every room on the front door.

Europcar

Lakefront Center Luzern, Inseliquai 12, 6005 Luzern

Telephone: +41412105722

Web Page: Europcar Luzern

For directions, please click here.

For more information, please contact our Concierge.

Concierge number: 2189

F

Flowers

With pleasure our concierge will organise for you a lovely bouquet. For more information please contact the Concierge.

Concierge Number: 2189

Fire Safety

A modern fire alarm system ensures your security. In case of smoke or fire, only stairs must be used! Follow the instructions of the security officer. Fire extinguishers are clearly marked and stationed on each floor. A fire escape map showing the quickest evacuation routes. Evacuation plan is located on the front door.

Front Office

The reception/front office is occupied 24/7. For any enquiries, please call 2000

G

Gift Voucher

Delight your loved ones with a unique gift – a 7-night stay featuring a Detox programme. Gift vouchers are available for purchase through the Chenot Palace Weggis reservation team via phone or email.

Reservation Department email: reservations@chenotpalaceweggis.com

Reservation Department Number: +41412552160

Gym

Chenot Palace Weggis Gym is equipped with the most modern TechnoGym equipment.

The Gym is opened daily from 06:00 – 20:00 H

Hairdresser

Chenot Palace Weggis offers to the guests a hair service in our private salon. Please contact the SPA reception for any enquiries.

SPA reception Number: 2200

Hairdryer

A hairdryer is provided in each room, located under the sink in the bathroom. If you’re unable to find it or if it’s not functioning, please contact Housekeeping for assistance.

Housekeeping Number: 2119

Hiking

If you're interested in exploring the Alps, our Concierge can arrange a private hiking tour on Mount Rigi, known as the Queen of Mountains in Switzerland. For enquiries, please contact the Concierge desk.

For more information about Mountain Rigi please click here

Concierge Number: 2189

Housekeeping

If you have any questions about the wellbeing amenities in your room, our Housekeeping team will be pleased to assist you.

Housekeeping Number: 2119

Hertz

Luzernerstrasse 48, 6030 Ebikon

Telephone: +410414200277

Web Page: Hertz Luzern For directions, please click here.

For more information, please contact our Concierge.

Concierge number: 2189

J

Jogging

Chenot Palace Weggis is located by the Lake Luzern which has fantastic view which makes jogging even more pleasant.

Jogging route:

Easy Route 1 , Route 2

Intermediate: Route 1 , Route 2

Difficult: Route 1

For more information, please contact the Concierge Desk. Concierge Number: 2189

K

Kids / Babies

Babies/Kids up to 10 years can stay at Chenot Palace Weggis only with a nanny. Any meals outside of the Chenot detox diet must be served in the room. Food and Beverages will be charged à la Carte. A room service charge of CHF 10 applies for each order.

The following in-room service times apply:

Breakfast: 7am to 10am

Lunch: 12:15pm to 2pm

Snacks: 2pm to 6pm

Dinner: 7pm to 9pm

Children can use the pool when accompanied by an adult and only from 11am to 12pm.

The usage of the gym or sauna/steam bath is not allowed. Children are allowed to go to the beach when accompanied by their parents or nanny and not disturbing other guests (no running around, screaming, ball games etc.).

For teenagers up to the age of 16 years old, we can organise day excursions and/or outdoor activities. Prices of our third-party suppliers apply and are non-commissionable.

Teenagers starting from 16 years old may follow the Advanced Detox programme, they can use the gym and pool without being supervised by an adult.

Within the hotel, no children facilities exist.

For nanny service please click here

Laundry Service

Chenot Palace Weggis provides for its guests Laundry and Dry-cleaning Service for an extra cost. The prices for the Laundry and Dry-cleaning service can be found in each room in the wardrobe. We ask our guest to fill out the form and put the laundry and the form in the laundry bag which can be also found in the wardrobe

For inquiries, please call Housekeeping

Housekeeping Number: 2119

Luggage Storage

If you would like to store your luggage in the luggage room, please contact the Concierge.

Concierge number: 2189

Maid Service

Our Housekeeping team will gladly prepare your room while you are in treatments. To request expedited service, please hang the “Please Make Up My Room” sign. If you do not require service, use the “Do Not Disturb” sign. Please note that housekeeping service is unavailable from 17:00 to 19:00. For further assistance, please contact Housekeeping.

Housekeeping Number: 2119

Minibar

A minibar is provided in each room with elite water from around the world. Please be informed that water from the minibar is an extra cost. The prices can be found on the inside of the minibar door.

Mountain Rigi

Mount Rigi's majestic peninsula on Lake Lucerne is the perfect setting for an authentic Swiss mountain experience with unforgettable views of over 13 lakes and the spectacular snow-capped Swiss Alps. Located in the heart of Switzerland, Mt. Rigi can be quickly and easily reached from Lucerne and Zurich. It is the Swiss people's favourite mountain destination, can be accessed via Europe's first ever cogwheel train (est. 1871) and is renowned for its numerous cogwheel railway and aerial cable car routes. You can visit Mt. Rigi 365 days a year and there's plenty of outdoor action on offer, including 120km of hiking trails. The numerous lookouts, delightful terraces and the Mineral Baths at Rigi Kaltbad also ensure there are plenty of opportunities for rest and relaxation on the Queen of the Mountains.

For more information, please click here

360° panoramic view of the Rigi Kulm please click here

For Hiking routs please click here.

To reach Mountain Rigi from Weggis with a cable car please click here.

To reach Mountain Rigi from Vitznau with a 150 old train please click here.

Would like to explore Mountain Rigi with a guide please click here.

For more information, please contact our Concierge.

Concierge number: 2189

Nanny Service

Would like to spend a week in Chenot Palace Weggis and bring your child but you did not find a nanny for the child while you are on treatments? Chenot Palace Weggis can organise a nanny in English, German, French and Russian. For arraignments and pricing please contact our Concierge.

For children policy please click here

Concierge Number: 2189

Newspapers and Magazines

By downloading the ‘Press Reader’ App and accessing it using the hotels Wifi, guest can access Newspapers and Magazines from all around the world. Need help with the app please come to Reception Desk.

Please scan this QR code for the ‘Press Reader’ App

Reception Number: 2000

Paddle Board

From May to October, Chenot Palace Weggis offers two paddle boards for guests to enjoy at no additional cost. To reserve a paddle board, please contact the Concierge.

Concierge Number: 2189

Pets

The only pets allowed at Chenot Palace Weggis are dogs.

Dogs must be able to stay alone & quiet in the room, to avoid any disturbance to other guests.

Cleaning time, and any other Housekeeping Team entry requirements, will be discussed upon arrival.

In public areas, dogs must always be kept on a leash.

Dogs are restricted to enter the following areas: Restaurant, Tea Lounge, Spa and Medical department, treatment rooms, pool area, and the beach

Should any damage or soiling occur in the property caused by the dog, we reserve the right to charge costs for repair and/ or final cleaning.

Pharmacy - Drogerie Ma siel l o

Luzernerstrasse 44, 6353 Weggis

Telephone: +41 41 390 30 63

Web Page: Drogerie Masiello

For directions, please click here

For more information, please contact our Concierge.

Concierge number: 2189

Pillows

Guests can choose a wight range of non-allergic pillows from the menu

Pillow Menu:

- Anti - Ageing Pillow (Premium Down Pillow) – It relaxes the facial muscles and acts as a face mask thanks to vitamin E.

- Neck - Supporting Pillow (Foam Pillow) – It supports the cervical spine and distributes the pressure optimally.

- Cork Pillow – Good relaxing and neck supporting.

- Swiss Pine Pillow – It guarantees a restful sleep thanks to the filling of Swiss pine tree shavings.

- Cherrystone Pillow – Not for sleeping, it can be heated and used as treatment against stomach or neck pains.

- Splendit Pillow – The cover is with Casmere and merino wool for warmth and relaxing.

Housekeeping Number: 2119

Post

With pleasure our concierge will help you to post you required item. Please come to Concierge desk for more information.

Concierge Number: 2189

Pool

Chenot Palace Weggis has an indoor which can be used by our guest during opening hours.

Measurements of the pool: 21m Length, 14m Width, 1.30m deep

Opening hours: 07:00 – 20:00

RRadio

The Radio is operated by using the TV´s remote control and wight range of channels are available. For help please contact the Reception Desk.

Reception Number: 2000

Room Service

Room Service is available only during the opening hours of the Restaurant. There is no additional charge for this service. If you would like to order room service, please contact the Restaurant team.

Room Service Number: 2184

Restaurant

Our restaurant is located in the 150-year-old building Premiere Maison and it is operated only during Breakfast, Lunch and Dinner.

Timings:

- Breakfast – 07:00 till 10:00 free choice of table

- Lunch – 12:15 – 14:00 designated table per guest

- Dinner – 19:00 – 21:00 designated table per guest

For the dress code please click here

RIGI Train

The Vitznau–Rigi railway (VRB) was opened on 21 May 1871 as the Rigibahnand the first mountain railway in Europe. The first rack railway of Europe had already been opened in the quarry of Ostermundigen in 1870. The quarry was officially opened for marketing reasons only in October 1871. The Vitznau–Rigi Railway was built by the engineers Niklaus Riggenbach, Ferdinand Adolf Naeff and Olivier Zschokke. At first it ran only from Vitznau (439 metres above sea level) via Kaltbad (1453 m.a.s.l.) to Rigi Staffelhöhe (1550 m.a.s.l.). On 27 June 1873, the railway was extended to Rigi Kulm (1752 m.a.s.l.). This section is located in the canton of Schwyz, for which the VRB had no concession. The track belonged to the ARB and was leased by the VRB. The line is mostly single track, but the line has been doubletrack since 1874 from the request stop of Freibergen to Rigi Kaltbad-First.

Timetable

For direction, please click here.

Chenot Palace Guests receive a 20% discount on purchased tickets. For the discount and tickets please contact the Concierge.

Concierge Number: 2189

S Safe

A safe is provided in every room. If you have problems with the safe, please call the Reception Desk.

Reception Number: 2000

Sanitary Products

In case you forgot to bring some sanitary products, the reception staff can help you out with the following items: Tooth brushes, tooth paste, disposable shaver, shaving foam and women ‘s products.

For inquiries, please contact the Housekeeping

Housekeeping Number: 2119

Sewing Service

With pleasure our Housekeeping team will provide you with a sewing kit or help you to repair your clothes. For enquiries, please contact the Housekeeping team.

Housekeeping Number: 2119

Shoe Cleaning

With pleasure our Housekeeping team will provide you with a show cleaning set or clean the shoes for you. For enquiries, please contact the Housekeeping team.

Housekeeping Number: 2119

Ski Resort

Please find the list of the closest ski resorts.

- Titlis Engelberg (the closest one) For directions, please click here. For more information, please click here.

- Andermatt Sedrun For directions, please click here. For more information, please click here.

- Zermatt

For directions, please click here

For more information, please click here

For more information, please contact our Concierge.

Concierge Number: 2189

Slippers

2 types of slippers are provided for the guests: soft for the room and rubber for the SPA. If you require a different size, please contact the Housekeeping team.

Housekeeping Number: 2119

Speaker

Would you like to enjoy your own relaxing music? Each room at Chenot Palace Weggis is equipped with a Marshall speaker for your convenience.

SPA

Chenot Palace Weggis SPA is opened daily from 08:00 till 18:00.

Reception SPA number: 2200

Stationary

Chenot Palace Weggis provides a pen, pencil, and notepad for guests, located on the desk or bedside table. If you need additional paper or a replacement pen, please contact Housekeeping.

Housekeeping Number: 2119

Transfers

Chenot Palace Weggis can arrange 3 types of transfers for its guests:

- Limousine Transfer (Mercedes S or V class).

U

Umbrella

Chenot Palace Weggis provides umbrellas in each room, located in the wardrobe. If you’ve forgotten yours and it’s raining, the Reception desk will be pleased to provide an extra umbrella.

Reception Number: 2000 V

Ventilation

All our rooms are equipped with a Ventilation System. You can easily regulate the room temperature yourself with the `thermostat`. The maximum temperature level is 24°C and the minimal temperature is 18°C

Is it still too hot or too cold in the room? With pleasure we would provide you with a fan or a mobile heater.

Housekeeping Number: 2119

W

Wake Up Call

With pleasure our reception will organise for you a wakeup call. Please contact the Reception desk for the enquiry.

Reception Number: 2000

Weggis

According to early records, the village now known as Weggis was once referred to as "Quatigiso" or "Guategisso." In the year 800, King Louis I of France granted the village to the Pfäfers Monastery in St. Gallen, though it was first mentioned in official documents between 825 and 831. The village later came under the domain of the former Holy Roman Empire.

In records from 1024 to 1094, the settlement appears as "Wattawis," a name of Celtic origin meaning "Place of the Ferry People." By 1116, it was referred to as "Guategiso" or "Guategisso," and later, in documents from 1275–1276, it was recorded as "Wetgis" or "Waetgis."

Over time, the name evolved from Guategiso to Wetgis, Wäggis, and finally to Weggis. In 1332, Weggis joined the Swiss Confederation, though it wasn't officially recognised as an independent member until 1359.

For more information, please contact our Concierge.

Concierge number: 2189

Wi - Fi

Guests can enjoy high-speed Wi-Fi throughout the hotel. To connect, select the “CPW Guest” network and log in using your room number and last name. If you experience any issues logging in, please contact the Reception desk for assistance.

Reception Number: 2000