How Software-as-a-Service (SaaS) Integration Can Help In SMBÂ Growth
In the age of digitalization, businesses need to find a competitive advantage and strategies to thrive. The expansion of the internet and web-based solutions has resulted in significant innovations as far as centralized hosting of business applications are concerned. Software-asa-Service (SaaS) is the latest development of this centralized hosting, and refers to a software licensing and delivery model that involves a licensed subscription of the software. SaaS is increasingly gaining popularity as it is becoming a standard delivery model for many businesses across the globe.
Why SaaS Is Effective
When it comes to deciding on a business application, there are many factors that a company must take into consideration. Below are some of the top benefits that SaaS solutions offer small businesses, and offer clarity on why the delivery model is incredibly popular in the current business environment:
Cost-effectiveness Similar to a rental, SaaS only requires small businesses to pay for the services they use during the duration they need. Unlike other software licensing, where a major upfront fee is paid, SaaS can be leveraged to limit risk from for buyer, who has more flexibility to halt payments given their working needs and eliminating paying for unnecessary features and services.
Accessibility SaaS gives you access from any location and device. It is an advantage over other licensed software since most have a specified number of devices. This is ideal for SMBs that are looking to grow or require more mobility.
Compatibility SaaS solutions are meant to be operating system-agnostic, so the medley of devices your small business may be using won’t matter. This means that solution leveraged on your iOS laptop will also function on your employee’s Android mobile device.
Safety With SaaS, you don’t have to worry about piracy. The fact that this model works based on pay-per-use means that the vendor doesn’t get to sell it. As a customer, you only gain accessibility once you have paid for your subscription. The risks of piracy are, therefore, minimal as you are in control of the server that hosts your data.
Automation What is more vital than efficiency and effectiveness? SaaS solutions often rely heavily on automated features that will enable you to reduce the hours needed manually entering information or performing tasks and focus more on your customers.
How SaaS Can Help Small Businesses? So now that we have addressed the effectiveness of SaaS, we can begin to take a look into the four main areas on how it can help small business both maintain current operations and grow.
1. Revenue Optimization Between the cost effectiveness of choosing your own subscription package and the automated features, it is evident that SaaS solutions promote revenue growth. However there are even more features to be noted when it comes to revenue optimization. Many SaaS solutions enable your business to monitor customer behaviors and optimize marketing strategies to both target them and work on gaining new customers. This will have a significant impact on operational costs and allow the complete optimization of customer targeting and retention.
2. Scalability Sense you pay on a monthly basis based on your usage, SaaS really help SMBs develop and expand without hindrance as its customizable model allows you to increase or decrease your tools and solution asks based on current needs of your business.
3. Business Collaboration SaaS can be accessed from various devices. It means that members can team up using the same software. Centralization of data hosting is also secure, minimizing the need for many review emails, folders or master documents.
4. Support Solutions will always have hiccups or minor issues, which unfortunately can have terrible consequences for SMBs. Since SaaS is rental/licensing model, there is always a dedicated team working on not only resolving issues, but enhancing the software on a regular basis. Many solutions offer SaaS self-service portal integration, enabling customers to better find answers and service their own businesses without having to wait for the team, which will always be there as a safety net.
SaaS Industry Trends In 2020 As software continues to evolve and advance, so to do SaaS models and solutions. One of the most important trends that will continue to advance in 2020 is the use of, and improvement of cloud-based solutions. As more and more businesses become mobile, cloud-based tech is now a must for SaaS. Not only is it crucial for users, but also SaaS developers who are faced with and for application programming interfaces. SaaS RESTful API programming is taking the reins with regards in SaaS development as the stateless model allows for improved scaling. Another trend is the development of vertical SaaS over horizontal SaaS, as businesses require more solutions that are industry specific to their needs, as opposed to the functioning. In other words, a SaaS program for the energy industry that offers accounting functionality will be more desirable to companies than an all-encompassing accounting SaaS solution.
Lastly, one of the most important trends in 2020 will be the advancement of the artificial intelligence (AI) within SaaS solutions. Due to enhanced algorithms being implemented, SaaS features will be far more automated and have a deeper understanding of how best to assist users on a more personalized level with actionable data and improved security. SaaS is proving to be a leading solution for businesses, but it is important to remember that while it can be cost-effective, there is always a disconnect between the services offered and the needs of a small business. This is simply due to the fact that each business is unique and require different things from their software suite. To mitigate this, one should turn to a custom software developer to ensure that the SaaS program being used is optimized. Companies like Chetu, which not only specialize in SaaS application development and SaaS infrastructure and database building, but also industry-specific solutions, are ideal partners for SMBs looking to get the most out of their SaaS program while still enjoying the latent benefits associated with it.
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