LEASING WITH MPM PROPERTY
ABOUT US
WHY CHOOSE US
WHY CHOOSE US
TECHNOLOGY
TENANT DATABASE
MARKET RENTAL REVIEWS
We know the work involved for our owners to stay abreast of their property, finances and decision making. We have made the process as simple and transparent as possible with convenience in mind. We have achieved this through the implementation of the best technology and resources offered in the field. Our clients are provided an owner portal available anytime to view all the keys elements of your home; daily accounting, reporting, inspections, maintenance, leases, photos. Your home and your data is available for you to see. Easy and simple in one neat web location!
Our custom database allows us to look ahead so that we can see interest levels through confirmed viewings, feedback and applications received. We have access to accurate real-time data about time on market and most importantly provide owners with market analysis and reporting. This information allows us to tailor strategies to ensure your property is rented as quickly as possible for terms aligning to our owners’ requirements.
Each year at the point of lease renewal or priorto listing your property for rent, we will conduct for you a Comparative Market Analysis. This will provide you with full details on what your home can achieve and data about average time on the market. What does this mean for you? Your property will never be undervalued and the price will constantly be reassessed to guarantee this.
AWARD WINNING TEAM
ABOUT US
As a market leader in South East Queensland, MPM Property is an independent agency, proud of its innovative, professional and progressive reputation. With its strategically positioned offices, the MPM Property name has been synonymous with exceptional real estate results in the area for more than 12 years. Integrity and personalised customer service are very much at the forefront of our company’s core culture. These values carry across both our commercial and residential sales divisions, in particular our large and Award winning property management sector. MPM Property now positions itself as a market leader in Property Management across the Gold Coast, Ipswich & Southern
Brisbane regions. Through superior management, marketplace knowledge, staffing and referrals - your home is being managed by the best in the industry. With a combined total of over 140 years experience, our large team of Property Managers are career agents, results driven and focused on taking the utmost care of your most valuable assets. With a proven rental strategy and the best resources and staff, MPM Property have the keys to property management success.
Any agency is only as good as the staff that work for them. Ensuring that each person is striving to meet the larger goals and objectives of the company. We are proud of the quality staff that we have working for us, and the long term careers that are founded through this relationship. This is so important for you and the successful management of your home. Relationships, history and understanding build the foundation for cohesive management. Our staff have been recognised and rewarded through the Real Estate Institute of Qld as some of the best in the State and Country.
RETAIN GOOD TENANTS RENTAL STRATEGY Leasing a property is all about creating a welcoming environment. Ensuring your property is in pristine condition prior to listing it as available to rent, will assist in maximising price potential. Our managers pride themselves in giving you the best advice to help you do this. Whether it’s finding local tradesmen to fix up a room, selecting the best photographer for the job or maintaining the interior and exterior conditions - we can help.
RESULTS Setting an achievable price from the onset will attract the right tenants for you. By teaming this with stand-out marketing, expert negotiation skills and the utmost respect for all involved in the process. We guarantee a result you will be happy with.
We have a great deal of respect for our tenants and understand the market can be a difficult place at times. We pride ourselves on quality service, to maintain relations with our tenants. This ensures they remain in your home and clients of MPM Property long into the future. There are times when we have an excellent existing tenant looking to find a new home, and we can refer them to our properties as they become available. For landlords, this provides you with the benefit of knowing your tenant will take good care of your property.
MARKETING & ESSENTIALS
MARKETING
We know how to draw attention to your property in a crowded marketplace. Our plans aren’t designed to find you just a tenant - they are designed to attract the best tenant possible for your property. Each campaign is customised specifically to your needs and is complemented by a variety of quality creative services. These services include signage, photography, floor plans, property brochures, guides, and copywriting that maximise interest. We have compiled a recommendations list of marketing solutions we believe to be the most effective combination of print media, websites, signboards, database marketing, and brochures. This combination is proven through experience to showcase your property in the best light, to attract the maximum amount of genuine interest. If you wish to tailor these essentials further, we will happily discuss options with you.
MARKETING & ESSENTIALS
SIGNBOARD
COPYWRITING
The signboard is designed for maximum exposure and is placed in prime position in front of the property. We provide two options for our clients.
Quality written copy communicates the features of your property and location to potential tenants.
E-MARKETING
PHOTOGRAPHY
MARKETING ADVANTAGES
As well as our own website, we utilise sites such as domain.com.au and realestate.com.au. Anyone searching for properties in your suburb will not miss yours.
Most tenants make quick decisions to further explore or ignore a property. It’s important your investment is presented online in its best light and do recommend professional photography as a preferred option.
Looking to occupy your rental property faster and ensure prime exposure to capture the best tenants? At MPM Property we showcase your property across a variety of arenas and platforms. We utilize the large tenant database to promote our newly available homes before it reaches the standard web based platforms. By making use of emails, SMS, social media platforms and key industry websites, a wide number of potential tenants will see your property and a sense of heightened competition can be created from the beginning
YOUR STATEMENT
INCOME FROM YOUR INVESTMENT
YOUR STATEMENT
MPM Property tenants generally all pay their rent on a weekly basis. With access to our landlord portal, our owners will be able to track the daily income and expenditure of their property. Payment options to landlords are either fortnightly or monthly. This is always accompanied by a detailed income and expenses statement and any relevant invoices. At the end of each financial year, an annual statement will be provided to you for tax purposes. All these documents are then saved for ease of access anytime on your owner portal.
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10. OWNER STATEMENT
1. Landlord’s name & address 2. Property address & tenancy details 3. Bills paid 4. Statement Reference 5. Rent amount & rental period paid 6. Amount paid 7. Rent received 8. Owner reference 9. Summary of payment details 10. Amount paid to owner at the end of the month
MANAGE TENANTS
MANAGE TENANTS
MANAGE TENANTS
QUARTERLY ROUTINE INSPECTION
RENEW LEASE PRIOR TO EXPIRATION
We offer a professional and comprehensive range of services as part of our ongoing relationship with you and your tenants.
Each quarter, we will conduct a routine inspection of your property. This ensures the property is being kept in a tidy manner, review any possible non-urgent maintenance to bring to your attention. If anything is out of order, you will be informed immediately and we will action accordingly on your behalf.
When the time comes for your tenant’s lease to be renewed, we will complete a tenancy review in advance. We’ll discuss the tenancy with you to meet your requirements and preferred outcomes, ensuring we are working with allotted timeframes.
0% BEHIND ON PAYMENTS POLICY LANDLORD RECEIVES QUARTERLY REPORTING As a landlord, you will be sent a link to view your quarterly report on our owner portal. This will provide full size images and details about the condition of the property at the routine inspection. This allows you to stay informed your property and your tenants as time progresses.
EMERGENCY MAINTENANCE PROCESS Regardless of the time of day or night, our after-hours emergency contact provides tenants with the opportunity to call up and report any maintenance issues to our team. This ensures our agents will act in accordance with your instructions, and in line with legislation requirements.
QUALIFIED TRADES PEOPLE We are aligned with expert trades people and suppliers that provide our agency premium service and rates due to our buying volume. This will ensure your property is back to tip-top shape in no time and the job is completed at the best rate by quality trades.
We have a zero tolerance policy for tenants being behind on payments. If this occurs, we have the necessary steps in place to ensure we mitigate losses and protect our property owner with this important aspect of management.
NEXT STEPS
NEXT STEPS If you would like to have your investment property managed by MPM Property, there are a few steps we need to cover.
NEXT STEPS
“All I can say is to continue the way you are heading now. We have been extremely lucky to have had excellent Property Managers who have taken the time and made an effort to understand our needs and represent the tenants well. I have found your Property Managers to be very professional.” C. SURTEES
“I have been very impressed and speak very highly of you Kelly & MPM Property when discussing Property Management, and will continue to do so. Your staff are fantastic (both offices that I deal with), I haven’t had to worry about anything with my personal rental properties. I am very grateful to not have to think about my properties, and be confident that everything is taken care of.” D. PETERS
1. SIGN AGENCY AGREEMENT 2. COLLECT KEYS & PROPERTY FILE 3. ORGANISE MARKETING OR TENANCY TRANSITION • Photography • Copy writing • Signboard • Internet • Brochure
“I would highly recommend MPM to any potential client. In my case I live interstate and have never physically seen my investment property, but I know it is real and taken care of. MPM always keep me up to date and provide plenty of photos.” S. DODGE
J. LONG “I chose MPM through a referral from one of your Kalgoorlie Lessors (he happened to be in our shop in NT and we were discussing Rental Investments Properties) and he gave us your number in Qld. Your communication to us is excellent. Thank you.”
5. TAX DEPRECIATION SPECIALISTS We can highly recommend a service that will save money at tax time.
“We have used MPM for the past 5 years, and because of their efficiency have not considered any other agency.” A. YOUNG
J & G AHCHEE
4. LANDLORD INSURANCE Highly recommended for all of our landlords
“MPM have been extremely helpful with any enquiries I have put to them. They have gone out of their way to assist me whenever I have required their assistance. I would highly recommend their services to any owner.”
“We’ve had our property with MPM for years and never had to worry about it. Your Property Manager at the time came to meet us at the property on a Saturday when we did our final inspection when it was built. She was the only agent we contacted that was prepared to go out on the weekend and meet with us to discuss the management of the property.” D. PIERSON
“As an investor, it is important for me to feel comfortable that my property is being managed professionally and that the investor is given a high level of service. With MPM, I can certainly say that my needs are being met.” A. NICHOLSON
“We feel that MPM is responsible and always have our best interests at heart – that’s important.” P.WILSON
THANK YOU FOR THE OPPORTUNITY TO APPRAISE YOUR
INVESTMENT PROPERTY. Call us today to have your investment property managed.
GOLD COAST: 07 5514 5514 IPSWICH: 07 3812 3212