Total Expo Show Preview 2016 by Christine Zhong

#TotalExpoAu

Australia’s leading technology event for leaders in Retail, eCommerce, Payments and Customer Engagement

Melbourne Convention & Exhibition Centre // Entry Door 3 Wednesday 11th May 2016: 10.00am-5.00pm Thursday 12th May 2016: 10.00 am-4.30pm

SHOW PREVIEW Over 100 exhibitors 80+ FREE seminar sessions World’s leading tech brands

www.totalexpo.com.au

TOTAL Retail & Payments EXPO is Australiaâ&#x20AC;&#x2122;s only full-scale expo which combines digital commerce, payments and retail /eTail together with mobile, social, analytics, marketing tech, loyalty, customer experience and engagement technology.

Reasons why you should attend Meet over 100 exhibitors showcasing the latest in retail, payments and customer engagement technologies Get inspired, gain knowledge and keep up with the latest trends shaping your industry Shop for the latest in digital commerce technology to gain a competitive advantage for your business Save time and travel with product demonstrations from Australia and abroad Get access to the latest innovation and technology through the Start-up innovation alley Network with 1000â&#x20AC;&#x2122;s of like-minded C-Suite retail, eCommerce and banking executives Have fun and build your network - great prize giveaways, sponsored lounges and private meeting areas

www.totalexpo.com.au 2

www.totalexpo.com.au / 02 8908 8555

CARDS & PAYMENTS INNOVATION SEMINAR THEATRE DAY ONE // Wednesday 11th May

Proudly sponsored By

DAY TWO // Thursday 12th May

10.3010.50

Faster payments in Australasia, and preparing for early adopters Guy McIntosh, Solution Consultant, FIS

10.3010.50

eCommerce - what’s hot and not so hot’ Tod Lavis, Webpay Application Development Manager, FIS

11.0011.20

Driving debit and credit portfolio performance Alyssa Arredondo, Director of Financial Instant Issuance Solutions, Entrust Datacard

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Defining a Winning Strategy for Your Payments Business

11.3011.50

Online fraud protection Michael Kolotelo, Risk Analyst, SecurePay

12.0012.20

Tokenisation: to insource or outsource? Lessons learned from the industry William Belle, Account Manager, Bell ID

12.3012.50

Digital Disruption…the ‘big bang theory’ on way we socialise, transact and communicate is now a reality and harnessing its power is a competitive advantage Steve Andrinos, General Manager - Sales & Marketing, ABnote

1.001.20

Biometrics and Mobile Payment (In store and online): A success story - Discover more about the first real deployment of biometrics mobile payment solution for a major French bank Tim Ferris, Managing Director, Morpho

1.301.50

Bluechain’s fourth-generation payment system sets new benchmarks for security and cost Craig Glendenning, CTO, Bluechain

2.002.20

Managing the pace of change in payments Chris Hill, Managing Director, ANZ, ACI Worldwide

2.302.50

Encryption and Payments - How recent breaches are changing the approach Graeme Pyper, Sales Director, Identity & Data Protection, Gemalto

3.103.30

Box Banking: exploit ATM and Kiosk technology to provide self-serving customers with eServices Kanishka Weeramunda, Founder, PayMedia

Raghavendra Shenoy, Head of Delivery, Product, FSS Technologies (Mumbai) 11.3011.50

The future of digital payments Andrew Parker, Digital Segment Lead, ASPAC, Fiserv

12.0012.20

Designing unique customer experiences – with Albert and Pi Michael Eidel, Executive General Manager, Cash-flow and Transaction Services Commonwealth Bank

12.3012.50

Tokenisation: to insource or outsource? Lessons learned from the industry William Belle, Account Manager, Bell ID

1.001.20

How to fight fraud and cybercrime by empowering the consumer Lito Villanueva, Managing Director, FinTech, Voyager Innovations

2.002.20

6 Actionable Cyber Security Tips for FinTech companies Mohan Gandhi, CEO, Entersoft Paul Kang, Director, Entersoft

SEE UPDATED SEMINAR THEATRE ONLINE www.totalexpo.com.au

www.totalexpo.com.au

02 8908 85555

www.totalexpo.com.au / 02 8908 8555

RETAIL TECHNOLOGY SEMINAR THEATRE DAY ONE // Wednesday 11th May 10.3010.50

2016 Retail health report - top security pressures imposing retailers Michael Gianarakis, Managing Consultant, Trustwave and Optus

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Proudly sponsored By

DAY TWO // Thursday 12th May 10.3010.50

What is post transactional marketing? Learn how it can help you increase engagement and earn additional revenue. Julain Khursigara, Country Head, Webloyalty

Empowering the next generation Store Associate Paula Da Silva, Senior VP of Sales - Asia Pacific and The Americas, CitiXsys Australia

11.0011.20

Funky retail: exciting experiences for your customers; exciting insights for you Sean Boiling, VP Expert Services APAC, SAP Hybris

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Finally a software defined solution that make sense for Retail. Robert Kingma, CEO, ICT Networks

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Smart store - smart data transformed into actionable insights Tristan Boyd, Director of Analytics,

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Capturing the mind of the millennial – digital instore ecosystems Stephen Borg, CEO, AOPEN Neal French, Japan and APAC lead, Google

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Why upgrade when you can mondernise Simon Storey, Country Manager, Wavelink James Reilly, CTO, Skywire

1.001.20

Bring your business together with Google Apps for Work. Darragh Murphy, Senior Technical Consultant, OniGroup

1.301.50

2.002.20

How clienteling, omnichannel and technologies are transforming the retail landscape today Samuel Guillaume, Business Development Manager, APAC, Cegid Expect to get hacked Gerardo Estaba, Ecommerce Solutions Architect, Rackspace

2.302.50

Mobilising retail “Go-to-Market” Lindsay Notwell, Vice President, Carrier & International Business Development, Cradlepoint

3.003.20

Using retail technology to fulfil orders anytime, anywhere profitably. Raghav Sibal, Managing Director for Australia and New Zealand, Manhattan Associates

3.303.50

It’s All About the Data: How sensor data drives responsive retail Nick Trudgett, Sales and Operations Director, Checkpoint Systems

4.104.30

Face recognition for retail: loss prevention, customer relations, and business intelligence Stephen Meltz, Managing Director, Asia Pacific Cognitec Systems

www.totalexpo.com.au / 02 8908 8555

Beonic Technologies 12.0012.20

Empowering the next generation store associate Paula Da Silva, Senior VP of Sales - Asia Pacific and The Americas, CitiXsys Australia

12.3012.50

Learn how Jurlique harnessed the power of cloud technologies to deliver a refreshing approach to retail and customer service Kieran Howitt, Senior Account Manager, APAC, Vend Chris Balogi, CTO, Jurlique

1.001.20

New payment system cuts the cost of in-store and online payments Mike McAuley, CEO, Bluechain

1.301.50

The power of predictive analytics and personalisation: from e-commerce to ‘me commerce’ Claire Mula, Managing Director, Sprooki

2.002.20

How to concur the Top Five Retail IT Systems Management Pain Points Craig Allen, Technical Director, Kaseya

2.302.50

How emerging technologies will help retailers grow in-store sales and beat Amazon George Freney, CEO & Co-Founder, Boodl

3.003.20

Location Marketing and Gamification through Mobile: Fact or Fiction? Chris Tew, EVP APAC, 3radical

SEE UPDATED SEMINAR THEATRE ONLINE www.totalexpo.com.au

www.totalexpo.com.au

02 8908 85555

CUSTOMER TECH SEMINAR THEATRE DAY ONE // Wednesday 11th May 10.3010.50

Employee learning in the 21st century retail organisation Peter Davis, Head of Fuse Australia, Next Generation Learning, Navitas

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Why traditional franchise businesses won’t survive in a digital world Stuart O’Neill, Sales Director, ANZ, SAP Hybris

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truRating: faster, smarter customer insight driving increased spend Sophie Jillings, Head of Asia-Pacific, TruRating

1.001.20

DAY TWO // Thursday 12th May 10.3010.50

The future of customer experience is

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The truth and myths of customer experience Peter Strohkorb, CEO and Author Peter Strohkorb Consulting

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How do we help customers always be right, even when they’re wrong? Martin Tiekle , Head of Geo for Work, APAC, OniGroup

Improving customer engagement through mobile: fact or fiction Chris Tew, EVP, APAC, 3radical

12.0012.20

Join the Oktoberfest of Things! Fun experiences, useful data Sean Boiling, VP Expert Services APAC, SAP Hybris

1.301.50

Understanding the complete customer journey using Google Analytics Premium Angus Beattie , Channel Manager - Google Analytics, OniGroup

12.3012.50

Customer ownership of online product design increasing engagement, usability and conversion Adam Faulkner, UX Designer, DisruptSurfing.com and Director, Designer, Scientist, blueegg

2.00 2.20

The freelancer.com story: 18Million users+ through data science and full company growth culture Willix Halim, Senior Vice President of Growth, Freelancer.com

1.001.20

The world’s first truly digital memory mirror – a fusion of digital and instore shopping experience Salvador Nissi Vilcovsky, Founder & CEO, MemoMi

1.301.50

Scaling an international ecommerce business using social, content marketing and subscription based customer community

3.303.50

Marketing & engagement success for digital businesses - PR, social & content Josh Rowe, CEO, RealAs.com

4.104.30

Customer ownership of online product design increasing engagement, usability and conversion Adam Faulkner, UX Designer, DisruptSurfing.com and Director, Designer, Scientist, blueegg

personalisation Lee Hardham, Director and CEO, Bumbl

Nicholas Egonidis, Founder & MD, DailyJocks.com

SEE UPDATED SEMINAR THEATRE ONLINE www.totalexpo.com.au

www.totalexpo.com.au

02 8908 85555

www.totalexpo.com.au / 02 8908 8555

eCOMMERCE SEMINAR THEATRE DAY ONE // Wednesday 11th May 10.3010.50

The State of Shipping in Commerce 2016 Fran Ereira, Vice President of APAC, Temando

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Mastering product information management James Horne, Managing Director, Balance Internet

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Maximising Returns - an insight into how a seamless returns process can help boost sales Rebecca Percasky, COO, Shippit

12.0012.20

Customer Experience Masterplan: Getting into the mind of the consumer Rohan Lock, Regional Director APAC, Dotmailer

12.3012.50

Powering payments in ecommerce to expand your reach, improve your cash flow and generate significant incremental revenue Mark Hodgson, Consultant paysafecard, AUS & NZ; Ben Dalfen’s, Executive Vice President, Paysafe Processing Group, Country Manager, Paysafe Group

1.001.20

Ecommerce and digital commerce platform migration: lessons learned Steffen Daleng, Ecommerce & Digital Marketing Manager, The Co-op

1:301:50

Using analytics and insights to accelerate customer growth and acquisition Rose Yip, Head of eCommerce Data Analytics, Parcel & eCommerce Services, StarTrack & Australia Post

2.002.20

“The Power of Omni-Channel”, the benefits of integrated eCommerce and POS Ryan Murtagh, Founder & CEO, Neto

2.302.50

Subscription Businesses: Payment Plans, Pitfalls & Profits Davin Miller, CEO, DebitSuccess

3.003.20

Running a paperless warehouse with Neto and Australia Post eParcel Ryan Murtagh, Founder & CEO, Neto

3.303.50

Ecommerce red oceans – differentiating yourself in competitive markets and building scalability Melody & Cameron Townsend, Directors & Co-founders, Active Creatures

4.104.30

Scaling an ecommerce business – finding your niche to achieve international market success Nicholas Egonidis, Founder & MD, DailyJocks.com

www.totalexpo.com.au / 02 8908 8555

Proudly sponsored By

DAY TWO //Thursday 12th May 10.3010.50

“The Perfect Webstore”, convert online browsers into buyers Brandon Sheppard, Design & Development, Neto

11.0011.20

Why “now” is the second best time to revolutionise logistics in the Cloud Marshall Hughes, Chief Operating Officer, Myfreight

11.3011.50

Steps to optimise shipping and tracking Brendan Taylor, Co-founder, ReadyToShip

12.0012.20

Ecommerce red oceans – differentiating yourself in competitive markets and building scalability Melody & Cameron Townsend, Directors & Co-founders, Active Creatures

12.3012.50

The true cost of delivery-driven anxietyBrett Rob Hango-Zada, Director, Shippit

1.001.20

Marketing and engagement success for digital businesses - PR, social & content Josh Rowe, CEO, RealAs.com

2.002.20

B2B E-Commerce: How to deliver a best practice Retail B2B online buying experience Brett Sinclair, Strategy Director, Intershop

2.302.50

Creating online marketplaces and building scalability Martin Hosking, CEO, Redbubble.com

SEE UPDATED SEMINAR THEATRE ONLINE www.totalexpo.com.au

www.totalexpo.com.au

02 8908 85555

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Payment Innovation Seminar Theatre Sponsor

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Sliver Sponsor

Bluechain’s patented security solution eliminates the most common forms of card fraud without disrupting the existing card-based payment systems. By eliminating the most common (and hence most costly) forms of card fraud, Bluechain keeps consumer’s information safe regardless of how they pay and enables Bluechain partners to offer low-cost products to merchants, which, in turn, creates new opportunities to grow their market share. Bluechain is unlike all other payments systems because it is the only system that provides a totally secure solution for all forms of payment (card-present, card-not-present, contactless, email, SMS and QR Code) in all types of situations (in-store, online, pay-anyone, pay-me, bill-pay, phone-pay, and in-app).

Visit us at Stand 55 and experience real life examples of mobile gamification and understand how these techniques have enabled innovative organisations around the world to take the lead in customer engagement across their digital channels. With plenty of customer examples to talk through, the 3radial team can bring ideas to life and show you how you too can dramatically increase your digital marketing performance! COMPETITION: Take your chances playing the 3radical online mobile board game. It’s fun with plenty of prizes and a real chance to win an iPad Pro. www.totalexpo.com.au / 02 8908 8555

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Roundtable Sponsor

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Panel Sponsor

ABnote, a leader in supplying secure solutions dating back to 1837. Specializing in the provision of credit and band cards, smart cards, fuel cards, membership cards, gift/loyalty cards, ID solutions, cheque books, passports, barcodes, labels and PINs.We also provide print solutions including letterheads, carriers, renewal and reminder notes, statements, invoices, mailhouse services and fulfilment. As well as, providing high class direct marketing solutions, with our â&#x20AC;&#x2DC;Easy Peelâ&#x20AC;&#x2122; offering and much more. Our innovative solutions include products and services where clients connect with their customers via NFC, SMS, ePINs, email and archival system. ACI Worldwide, the Universal Payments company, powers electronic payments and fraud prevention for banks, retailers, processors and payment service providers around the world. ACI software processes $13 trillion each day in payments and securities transactions for more than 300 of the leading global retailers, and 18 of the top 20 banks worldwide. Through our comprehensive suite of software products and hosted services, we deliver a broad range of merchant solutions for omni-channel payment processing; transaction security and encryption; card and merchant management; and fraud prevention. Visit us in stand #42, at www.aciworldwide.com, or on Twitter at @ACI_Worldwide.

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Roundtable Sponsor

Aimia is a recognised global leader in loyalty. We design and implement loyalty solutions that enable growth, differentiation, retention, and value to our clients, their customers and to their partners. We are experts at transforming data into relevant customer insights. We use that insight to drive customer centric decision making, delivering highly targeted communications, providing better and more relevant products and services, and creating a great customer experience. At Aimia, we believe that understanding your customers allow you to build personal, long term relationships. The strength of your relationship and engagement with your customers, is what fundamentally drives loyalty and loyalty drives bottom line returns and superior business performance. 8

www.totalexpo.com.au / 02 8908 8555

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Gold Sponsors

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Google for Work & AOPEN invite you to participate in an interactive retail experience. Come and see us for real life demonstrations on how Chrome can help you capture and win the next generation of millennial shoppers through customised digital signage experiences. The AOPEN & Google Connected Store will blur the lines between physical and digital and help to eliminate traditional barriers commonly faced in the industry. Our solutions are easy to manage with reliable performance and affordability. All solutions on display are also commercially available and ready for implementation within months.

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Panel Sponsor

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Roundtable Sponsor

The Armaguard Group have provided reliable, secure currency management solutions to Australian businesses since 1938. We’ve evolved from a cash-intransit company to the nation’s leading currency management service provider.

Avant Garde is a full service media agency incorporating digital creation of websites, mobile apps and online discovery. Our Digital Marketing Team will collaborate with you to ensure we capture the most important strategy for your business to convert leads into customers. We promote your brand, product or services with our fully integrated digital marketing techniques to build preference and increase sales.

Balance Internet are Australia’s most experienced Magento eCommerce Gold Partner and Akeneo PIM Partner. We specialise in the design, development, integration and ongoing support of high performance Magento stores for Australia’s leading retailers. Focused on outcome and ROI, we apply our extensive retail, eCommerce and technical experience to developing fully integrated, multi-channel eCommerce solutions for our retail partners. Magento together with Akeneo PIM enables retailers to easily manage, enrich and distribute product data to multiple channels, empowering businesses to succeed online. www.totalexpo.com.au / 02 8908 8555

VENDOR SHOWCASE

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Bell ID is the mobile payments company for card issuers to safely bring cards onto the mobile devices of their customers. Its certified and award-winning management software integrates with Mobile Pay solutions and independent mobile wallets to allow end-users to ‘tap & pay’ via NFC smartphones and wearables.Whether cards are stored on the device or in the cloud using host card emulation (HCE), Bell ID adapts to any mobile payments ecosystem and ensures security through tokenization; it enables customers to fulfil the role of a token service provider (TSP), securing transactions by removing vulnerable card data from the payment network. Bell ID is a division of Rambus (NASDAQ: RMBS) Cryptography Research and has offices in Rotterdam, Boston, Toronto, Sydney and Singapore. For more information, please visit www.bellid.com or follow us on LinkedIn, Twitter and Facebook. GIVEAWAY: Virtual Reality (VR) glasses/ cardboard which visitors can use to watch our VR Tokenization demo

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Sliver Sponsor

Beonic Technologies will showcase our new suite of technologies that help businesses understand customer behaviour, increase customer traffic, improve customer engagement, integrate physical and digital experiences and grow conversions. By integrating a unified platform, Beonic Technologies brings in-store observations, proximity marketing and mobile apps, loyalty and rewards, retail analytics, people counting, POS data, heat mapping, coupon distribution, 3D virtual reality and virtual shopper research into one omnichannel solution. A leader in consumer insights and technology enabler, Beonic Technologies improves business operations and performance using data-driven solutions. GIVEAWAY: Beonic Technologies will be giving away six FREE one-hour Consultation sessions/ specific data analysis sessions. Visit us at stand 105 to go in the draw. Conditions Apply

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Get your customers talking about you on social media by using the Biz Brand Cam app to create your own branded photo/video or animated GIF kiosk, or photo booth, to capture branded customer generated content that’s instantly shared online. Create fun, interactive in-store theatre, spicing up the experience with product themed props, or photo competitions. Biz Brand Cam is a fully customisable app that allows you to tailor the branding elements and functionality to suit your requirements, with optional competition entry forms and data capture tools. ww.bizbrandcam.com 10

www.totalexpo.com.au / 02 8908 8555

VENDOR SHOWCASE

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With up-to-date mobility computing solutions for business of all kinds, Bluebird provides the latest turnkey solutions from your everyday mail delivery to credit card payment counters, reaching out from fortune 500 companies to local government organizations. Through its convergence technology and attractive lineup of mobile computers, industrial tablets and payments terminals, Bluebird seeks to provide the most diverse solutions that enable our customers to be industry leaders. Headquartered in Korea, Bluebird founded a research facility in India in 2015 and operates local offices in USA and China. STAND

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Booodl makes it incredibly simple for shoppers to find stores selling products they want to buy.Booodl is an opportunity for retailers and brands to make it efficient for shoppers to find stores based on the products they sell. Physical retail is not only more convenient, it’s better for the world than products being delivered individually to shoppers. Next time you need to find a store selling what you want, find it on Booodl. BPC Banking Technologies is a global leader in payments solutions with over 150 clients in 53 countries globally. It is the architect and developer of SmartVista – the complete e-payments solution delivering: high performance authorization switching and routing, ATM and POS management, card management, advanced fraud prevention, loyalty program management, card personalization and production, billing and merchant management, microfinance, integrated internet and mobile banking. At BTG we specialise in Wireless communication systems, customer and staff paging, customer staff & asset tracking and smart phone charging. We are the exclusive Australian Distributors of Vocovo, the hands free communication solutions allowing flexibility and efficiency of staff communications in retail sites, production facilities, entertainment & hospitality venues. Our Boomerang and BluFi Wireless brands are market leaders. We pride ourselves on providing the complete solution by offering a range of competitive pricing, fully managed service and rental solutions, with 24hr support. bumbl is evolving shopping. Sounds like a big call, but it’s actually true. We are working with retailers to bring yesterday’s brick and mortar stores into tomorrow’s future. bumbl knows what your shoppers want, tells you how many people are in your store and who’s buying. So what does this all mean for you? More shoppers in your store. More people ready to buy. More loyal customers. And that’s just the beginning. Come join the evolution of shopping at bumbl’s stand and have the chance to win bumbl in your store for 2 years FREE. www.totalexpo.com.au / 02 8908 8555

VENDOR SHOWCASE

www.totalexpo.com.au

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Cadre is an award winning Australian content provider, specialising in the design and development of custom learning solutions. Cadre is proud to have the exclusive rights to implement Fuse in Australia and New Zealand. Fuse is a global learning platform revolutionising learning, knowledge sharing and communication in the workplace; it provides the best in microlearning via mobile, video based ‘snackable’ content. Fuse is built from the ground up to enable 70:20:10 learning through structured courses, one-2-one coaching, performance support and observational assessments. Peter Davis, Head of Fuse Australia will be speaking on ‘Learning in the 21st Century Retail Organisation’ on Customer Tech Theatre, Day One May 11 2016 10.30 - 10.50. Specialising in ATM and Cash Dispensing Technology Cashpoint Payment Solutions have a national fleet of ATM’s and are Australia’s largest provider of under-the-counter EFT cash dispensing solutions. Cashpoint has an established reputation for outstanding, personalised service. With 75 + years combined ATM industry experience within the management team and friendly in house service technicians Cashpoint have been able to build and maintain this reputation over the past decade. We understand that fast, secure, convenient cash dispensing within your venue is our primary function within your business. Read more: www.cashpoint.com.au

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Checkpoint Systems is a global leader in merchandise availability solutions for the retail industry, encompassing loss prevention and merchandise visibility. Checkpoint provides end-to-end solutions enabling retailers to achieve accurate real-time inventory, accelerate the replenishment cycle, prevent out-of-stocks and reduce theft, thus improving merchandise availability and the shopper’s experience. Checkpoint’s solutions are built upon 45 years of radio frequency technology expertise, innovative high-theft and loss-prevention solutions, market-leading RFID hardware, software, and comprehensive labelling capabilities, to brand, secure and track merchandise from source to shelf. Checkpoint’s customers benefit from increased sales and profits by implementing merchandise availability solutions, to ensure the right merchandise is available at the right place and time when consumers are ready to buy. Listed on the NYSE (NYSE: CKP)

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Cimagine provides retailers with a markerless augmented reality (AR) platform that can be easily integrated and used across multiple channels. It enables consumers to use their mobile and wearable devices to visualize products in life-like 3D, at a click of a button. Cimagine’s omni-channel solution accompanies consumers throughout their journey, improving both the online and in-store shopping experiences, encouraging sharing on social networks and increasing sales. Chosen by Forbes, Microsoft and Coca-Cola as one of Israel’s most promising start-ups, Cimagine is taking AR in retail to the next level.

www.totalexpo.com.au / 02 8908 8555

VENDOR SHOWCASE

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Retail Technology Seminar Theatre Sponsor

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Today, consumers use a wide range of channels to shop, and they want to have a seamless shopping experience no matter what device they use, whether it is online or in-store. Visit iVend Retail’s stand #95 at this year’s Total Retail & Payments Expo to experience our full suite of products including iVend POS, iVend Ecommerce, iVend Loyalty, iVend Passes and more. Learn how you can maximise your sales potential by implementing fully integrated strategy across all your sales channels. Register today to get a live demonstration of iVend Retail Management suite at stand (95) and get in a draw to win a brand new HP Tablet more information: http://www.ivend.com.au/totalretailexpo

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Cognitec develops market-leading face recognition technology for enterprise and government customers around the world, with products for facial image database search, video screening and analytics, and border control. The FaceVACS-VideoScan product detects people’s faces in video streams and enables anonymous facial analysis to count and track individuals, generate demographical information, find frequent visitors and detect crowds. The software also compares faces to image databases and identifies known individuals. Retail staff can react in real time to greet valued customers, observe or react to known shoplifters, and stop banned persons from entering. www.totalexpo.com.au / 02 8908 8555

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Diamond Sponsor

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Commonwealth Bank is delighted to be Diamond Sponsor of the 2016 TOTAL Retail & Payments Expo. Visit the Commonwealth Bank stand where we’ll be showcasing our Data Analytics wall, which puts the power of data into the hands of our clients empowering them with insights to make better decisions and improve business outcomes. Delegates can explore Australian spending habits via postcode, industry and other demographics. You will also meet Albert our next generation EFTPOS tablet which delivers new levels of customer service and efficiency. Commonwealth Bank now offers a world first in payments; a cash register and stock management on one device by offering Australia’s cloud-based cash register Kounta on Albert. Offering a complete point of sale experience that allows you to effortlessly run your store and securely process payments on the same device. Over the course of the Expo we look forward to meeting with you at our stand, where our Banking team will be available to answer any of your questions and/or provide information and assistance on the full suite of products and services currently available. We look forward to seeing you at the Expo! Cuscal is one of Australia’s leading providers of end-to-end payments solutions, working with more than 100 clients from diverse industries.

Panel Sponsor

We own and operate the rediATM network and provide switching and acquiring services for one third of Australia’s ATMs, as well as processing around 14% of Australia’s EFT transactions. In recent years we have helped our clients be leaders in payments innovation. Our redi2PAY app was the Asia Pacific’s first HCE-based mobile payment solution and we are currently working alongside Australia’s major financial institutions to bring real-time payments to Australia as one of the primary architects of the revolutionary New Payments Platform (NPP). W: cuscal.com.au L: linkedin.com/company/cuscal T: twitter.com/cuscal

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Daon is a leading provider of biometric authentication and identity assurance solutions.

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Biometric Authentication Partner

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Daon offers a universal authentication platform for mobile devices, the IdentityX Platform. IdentityX allows people to authenticate using biometrics such as face, voice, and fingerprint with features their smartphone already has available. This technology is perfect for banks and payments processors as a convenient, fast and secure (inherent multi-factor) way for customers to do business online. IdentityX has been selected globally by companies such as MasterCard, USAA Bank and Atom Bank (UK). Watch the IdentityX explainer video here and get to know us on Twitter, Facebook and LinkedIn.

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Datalogic Group is a global leader in Automatic Data Capture and Industrial Automation markets and a world-class producer of bar code readers, mobile computers, sensors for detection, measurement and safety, vision systems and laser marking systems offering innovative solutions for a full range of applications in the retail, transportation & logistics, manufacturing and healthcare. Datalogic Group employs about 2,500 worldwide in 30 countries. In 2015 Datalogic Group achieved revenues of 535,1 million Euro and invested over 48 million Euro in Research and Development with about 1,200 patents and pending patents applications in multiple jurisdictions. For more Datalogic information, please visit www.datalogic.com. Video: https://www.youtube.com/watch?v=vxWXbAtDKTs

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DC Payments is Australiaâ&#x20AC;&#x2122;s largest ATM network, processing millions of transactions each month. Along with our extensive ATM services we are pleased to launch our latest product DC TAG. DC TAG is a wearable payment wristband which allows you to leave your wallet behind and make purchases while on the go. DC TAG works at any sales terminal that accepts Visa payWave and is one of the first of its kind in Australia. To learn more visit us at www. dctag.com.au or www.dcpayments. com.au www.totalexpo.com.au / 02 8908 8555

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At Debitsuccess, we do more than just process direct debits. We allow your customers to sign up online and choose their preferred frequency and method of payment – and if your customer’s payment fails, you don’t need to do anything because we follow up via our 100 seat call centre. What’s more, your customers can contact us to make payment changes and update details. Through our direct debit web service we provide a seamless interface between your website/software and our solution, enabling easy integration. Operating for over 20 years, Debitsuccess processes over $1billion in payments per annum. We do more.

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The AdMaster system provides retailers with a platform to increase sales and improve their customer experience using a highly developed audio system that dramatically increases the quality of music, announcements and in store promotions. A simple public address system upgrade allows retailers to create a customisable audio channel and make a direct income through CloudClick- an optional online vendor advertisement booking system. The AdMaster system resolves existing audio issues and progresses your stores PA system into the Digital age.

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Sliver Sponsor

dotmailer is a leading marketing automation platform with email at its core. Simple and fast, powerful and sophisticated, you can create, automate, test and deliver hyper-targeted emails in minutes. It’s why we’ve more than 70,000 users spanning 150 countries. Join us on stand 83, where our team will be at hand to demonstrate the dotmailer platform and discuss how to make the most out of your marketing automation strategy. We look forward to seeing you on the 11th May.

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Dspread Technology (Beijing) Inc found in 2009 is a global company who designs, manufactures, and machines state of the art mobile payment terminal solutions to the acquiring by providing seamless, secured, fast and reliable card acceptance. Our QPOS series Chip & PIN.Chip & Sign devices are well accepted by Acquirers, mobile operators, Visa & Mastercard Cub ect from Asia,North & South America, West & South Africa total 30 countries. Pairing with industrial certification like EMVco, PCI, PBOC and NFC, QPOS series support China UnionPay ,Visa and Mastercard Cards for magstripe, EMV chip, Contactless/NFC transactions.

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Commercial Partner

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E Bee Global Solutions is a cutting edge software product company. We cater to SMEs and Large Enterprises in retail, FMCG and manufacturing. We offer our B2B2C clients an end-to-end Omni Channel commerce platform that converges their online, mobile and brick & mortar channels. Our platform empowers you [online marketers/merchandisers/call centre associations/in store associates/delivery associates etc.] with a 360 degree view of your inventory and customers, to create a seamless and memorable customer experience across multiple channels [online/mobile/ bricks]. We have an amazingly passionate team with the right leadership to scale from the smallest enterprises to the world’s leading Fortune 500 companies. To know more visit www.e-bee.com

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Roundtable Sponsor

Revolutionize the Consumer Experience | In Branch, At Home, On the Go Entrust Datacard will present how organizations can get ahead of the innovation curve by instantly connecting consumers with mobile-optimized services, enabling anytime-anywhere transactions and delivering the convenience of a truly friction-free omnichannel experience as they move between the mobile, online and in-branch worlds. Banks, retailers and consumer marketers are looking for ways to engage customers, build brands and expand market share. Entrust Datacard solutions deliver robust experiences that drive loyalty, trust and profitability. Our solutions caters to card issuance, mobile commerce, secure online access and transaction authentication. Visit Entrust Datacard Stand 17 or www.entrustdatacard.com for more information.

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Interconnected Commercial Partner

Equinix connects the world’s leading businesses to their customers, employees and partners inside the world’s most connected data centres in 40 markets across five continents. In Australia, Equinix’s offices and IBX data centres are located in Sydney and in Melbourne. Telecity Group has been acquired by Equinix, Inc. The former Telecity assets now operate as Equinix Telecity. Equinix is already home to the many of the most important companies in the digital commerce ecosystem. These firms locate infrastructure within Equinix global data centers to provide fast, continuous availability of colocation services in a scalable, interconnected environment, capable of meeting business needs from a storage, connectivity and compliance perspective. www.totalexpo.com.au / 02 8908 8555

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Feedbox - Real feedback in Real time Multichannel Customer Touch points Feedbox offers the solutions you need to complete your multichannel customer feedback system. We aim to empower your business to engage with your customers at and just after the point of service – whether they are in stores, browsing on a website, surfing social media and/or interacting with a mobile app. Feedbox User-friendly Analysis Results can be viewed on three different platforms – the Feedbox dashboard, integrated on the Salesforce dashboard, or as a printable PDF. The intuitive dashboards and easy to read reports measure KPIs, identify repeating patterns and serve as a guide for corrective action in real-time. Come and see us in our stand for a seamless and powerful demonstration.

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FEITIAN Technologies Co. Ltd. is a privately held digital security company with over 14 years of success in the industry. In addition, there are many new products with certifications from EMV/PCI, which secures mobile payment and data transaction. We have more than 600 employees, more than 300 R&D engineers. Shipped over 100 Million products to all over the world. For more information visit www.ftsafe.com

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Diamond Sponsor

Lounge & Cafe BARISTA STAND

Platinum Sponsor

FIS™ is the world’s largest global provider dedicated to banking and payments technologies. FIS’ 55,000 employees worldwide empower the financial world with cards, payments and banking solutions, including software, services and technology outsourcing. Visit us on stand 21 to discover what our research tells us about Australian consumer attitudes to banking and payments, see how PinPoint - our end-to-end marketing solution - can help you unlock, understand and anticipate the need of your customers, and for your chance to win one of two pairs of Bragi Dash Earphones - the world’s first wireless smart earphones. For more information visit www.fisglobal.com.

Truly wireless headphones that break new ground in terms of features and usability. It's a stand-alone media player with 4GB of storage; a fitness tracker, complete with a heart-rate monitor, step counter, and much more; and a general-purpose handsfree kit.

Fiserv, Inc. (NASDAQ: FISV) enables clients to achieve best-in-class results by driving quality and innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimisation. For more than 30 years, Fiserv has been a leader in financial services technology, and today is among FORTUNE® magazine’s World’s Most Admired Companies and Forbes magazine’s America’s Best Employers. For more information, visit www.fiserv.com.

Visit (Stand 21) to enter the draw to win one of two magnificent Bragi Wireless Earbuds

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Sliver Sponsor

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Gold Sponsor

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Quickly roll out Click & Collect, Ship from Store, Omni-Channel Returns and Smart Fulfilment solutions. Fluent Retail’s adaptable technology is designed to easily integrate with your existing platforms and systems and we’ve built our platform and team from the ground up to be 100% focused on omni-channel retail. Our natively cloud-based platform includes intuitive systems for your teams, requiring minimal training. It’s fast, specialised and easy. Come to hear Mehdi Fassaie’s presentations on Day 2, and let’s chat about your needs. Visit www.fluentretail.com Financial Software and Systems (FSS) is a global leader in payments technology and transaction processing, offering business value in the areas of electronic payments and financial transaction processing solutions & services. The company has earned the status of being a payments systems leader through a combination of established portfolio of technology solutions, state-of-the-art infrastructure and 24 years of experience in the payments domain. Headquartered in Chennai, India, FSS has established a global footprint in Australia, Canada, Europe, Middle East, Singapore and the United States of America. Fujitsu DMS provides clicks and mortar capabilities that grow sales in online and physical stores. Solutions include digital signage, proximity marketing, digital wayfinding and automation of online content production.

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Sliver Sponsor

2016 marks the 40th year of Futura Retail Solution. An international software firm with end to end retail management solutions. Futura Retail Solution is the point of call for many of Australia’s trusted retail brands. Futura possess world class sophistication in retail systems, and is the reason many of our retailers are prospering today.

The results of a recent survey on customer loyalty show that 65% of respondents are very unlikely to do business with companies that experience a data breach of financial information. So data breaches are not just breaches of security; these can result in negative publicity, lawsuits and fines that can threaten the viability of business. Gemalto offers one of the most complete portfolios of enterprise security solutions in the world, enabling customers to enjoy industry-leading protection of digital identities, transactions, payments, and data. Come discuss with our security consultants about ways to protect against threats and attacks throughout the payment ecosystem. www.totalexpo.com.au / 02 8908 8555

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Get ready for the digital future – with mobile security solutions from Giesecke & Devrient (G&D). We help businesses manage their digital transformations. G&D’s products and solutions are not only shaping digital transformation, they also ensure that these transformations are as successful and as secure as possible, by making data, identities and communications safe. It’s never been easier to create, offer, and enjoy new digital business models, products, and services. Visit G&D at stand 20 to discover how our mobile security solutions can assist your business to transition and thrive in our increasingly connected and digital world.

Mobile clienteling will transform the way your in-store salespeople connect to customers….

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At our stand we will be showcasing the innovative Yourcegid Retail Mobile Clienteling for tablets. It helps salespeople offer an unparalleled shopping experience to customers.

Retail Management Solution Partner

Easy-to-use and graphical, the solution delivers a rich array of real-time information: individual customer history and behavior, product catalogues - “the endless aisle”, as well as vital intelligence such as store and staff sales performance. STAND

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Honeywell Sensing and Productivity Solutions (S&PS) is a global leader providing productivity solutions built around our high performance data collection hardware including rugged mobile computers, voice-enabled software, bar code scanners, radio frequency identification (RFID) and workflow printing solutions. Our solutions serve customers in aerospace, automotive, field service, healthcare, industrial, manufacturing, medical, retail, supply chain, test and measurement, and transportation and logistics markets. We provide unparalleled precision and durability that improves efficiency, increases operational productivity and enhances customer service capabilities.

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Lanyard and Name Badge Sponsor

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Silver Sponsor

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i2c provides smarter payments and integrated commerce solutions to financial institutions, corporations, merchants and governments around the world. i2c’s best-in-class global cloud-based payments processing platform supports virtually any card-based, virtual, and mobile payments program as well as loyalty and back office solutions. Our customers rely on the i2c platform to deliver profitable credit, debit, and prepaid solutions that meet the highly differentiated needs of cardholders in 216 countries and territories. Headquartered in Silicon Valley, California, i2c has sales and support offices worldwide serving clients in North and South America, Europe, Asia, Australia/New Zealand, and Africa.

If you’re looking for ways to slash branch connectivity costs, you’re not alone. It’s a considerable expense. Typically, retailers are faced with the challenge of needing to securely and robustly connect a large number of stores or branch sites. ICT Networks are specialists in delivering network solutions, management & support services. Our staff are experts in using cutting edge technology (SD-WAN) to help retailers slash their connectivity costs by up to 60%. Drop by our booth and ask us how.

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In association with Fujitsu, iProximity will be demonstrating how the mobile phone converges with digital signage to provide personal content experiences. In addition, we will have our Retail SmartHub on display. This Internet of Things Hub has multiple sensors designed for retail environments. You will be amazed at the insights it can deliver your business, such as automated customer counting, determining which stock cupboards were open, monitoring refrigerator temperatures, or detecting the presence of heat, light, smoke, water etc..

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A seamless & unique omni-channel payment experience Today’s consumer journey is becoming more and more complex. From buying online and collecting in store, to buying online and returning in store: these use cases are now expected by the consumer as a service from the merchant. With its leadership in in-store payment acceptance, solid experience in transactional gateways and its global position in online payment, lngenico Group proposes a unique integrated offer. www.totalexpo.com.au / 02 8908 8555

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Leveraging all these assets, acquirers & retailers can benefit from an omni-channel payment acceptance, therefore guaranteeing seamless customer experiences

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Lounge Area Sponsor

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Roundtable Sponsor

Inside Retail is Australia’s largest and oldest retail trade publication since 1972. Serving news, views reports & opinion on the retail industry with a team of expert journalists, Inside Retail publishes daily online news, has a weekly periodical and a quarterly high gloss magazine. Visit Us at Stand #113 – Kaseya The complete IT systems management solution for Retail IT. See how you can leverage more effectively with your retail IT infrastructure. Whether you have an omni-channel strategy or are a strictly brick and mortar, Kaseya enables you and your team to work more efficiently by offloading time-consuming manual maintenance into automatic processes. Experience Kaseya by visiting our stand to see how you can increase availability of all devices, including kiosks and point-ofsale, while improving security and compliance processes. Remotely update system patches and software updates. Monitor and manage compliance and security requirements. COMEPTITION: You may get a surprise or two, valued at $350!

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Panel Sponsor

LockByMobile is a mobile-based anti-fraud and card control solution enabling cardholders to lock and unlock their debit, credit and prepaid cards in real-time with a simple swipe of their finger on their mobile phones. From the simple and intuitive user interface, cardholders are also empowered to: • Limit which transaction channels can be used (ATM, POS, Internet) • Define an amount threshold (per transaction, daily, weekly or monthly) • Limit the merchant categories where the card can be used (e.g., hotels, restaurants, coffee shops, etc.) • Limit the transactions to certain countries and currencies • Receive notifications in real-time with the transactions details

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Silver Sponsor

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The Cradlepoint COR IBR600 Series is a highly featured compact router designed for critical business and enterprise applications that require 24x7 connectivity. Get instant network connectivity; just activate the built-in modem and go. Ideal for deployment as a primary connection solution where wired Internet is not available. It also supports traditional wired data networks like DSL or Cable for maximum network flexibility. Increase your Internet availability and ensure maximum uptime with business continuity features like failover/failback standard in the COR IBR600 Series. When configured, the router detects network failures and seamlessly switches over to another active connected data source – keeping your network online. Mag-Tek exhibits in-branch instant/ emergency issuance of magstripe/ chip & PIN EMV card production with MagTek ExpressCard-2000 combined card printer, embosser, foil-tipping and personalisation encoder, driven by host software. Also unattended kiosk issuance. PCI/APCA certified, DynaPro PINPad with electronic signature capture & PIN selection to simplify and speed transactions in customer-friendly, secure environments at teller window. Secure card readers or keypad encrypted card entry authentication for all payment applications with MagnePrint and EMV chip. Now available for Remote Image Deposit (RID) of cheques MagTek Excella. ImageSafe highly accurate cheque MICR readers with front/back IMAGE scanners saves time and money for moving to green & paperless branch banking.

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Mandoe is the leading provider of interactive digital media solutions in Australia. Mandoe’s platform facilitates marketing programs through Digital Signage and mobile devices via its global first Instant App, making the instore experience interactive and engaging for customers. With thousands of its solutions in the market, Mandoe delivers unique, digital engagement solutions through its suite of products. These solutions are supported by Mandoe’s CMS, built from the ground up to deliver reliability, scalability and flexibility to all of Mandoe’s customers. COMPETITION: Visit our stand, interact with our solutions and play games to have the chance to win Samsung Phones, Fitbits, Samsung Gears and other prizes up for grabs.

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Lounge Area Sponsor

Come to stand 90 to see first-hand Manhattan Associates’ Omni-channel retail supply chain solutions, see how retailers can fulfil orders anywhere, anytime. Manhattan Associates is a global leader in supply chain commerce software solutions, we aim to get your supply chain closer to your customers, doing this increases margins and reduces costs. At our stand you will be able to see our latest version of store inventory and fulfilment a market leading solution allowing retailer www.totalexpo.com.au / 02 8908 8555

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Mood will provide visitors with an overview of its leading Customer Experience design solutions and representatives will demonstrate how Mood can bring together the core elements of a brand to emotionally connect with customers. Visitors to the Mood stand will be able to view new technology product launches, live smart-phone interactive demonstrations, video walls and even listen to the latest music playlists. COMPETITION: Thanks to our partners at Bose, anyone who visits us on our stand will be entered into a prize draw to win the latest Bose SoundLink Mini Bluetooth Loudspeaker & Travel Bag. We look forward to seeing you there!

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N°1 in biometrics, Morpho (Safran) is a world leader in identity and security solutions. We help financial sector and retailers to create value, build confidence and ensure security through the entire digital customer journey. We offer a trustworthy, convenient and secure customer experience from the relation entry (identity acquisition) to the delivery of trust services (authentication, mobile payment, mobile shopping, e-contracting, data protection… ). Our solutions and services are proven in diverse contexts and are certified according to the highest international security standards. Visit Morpho at Total Retail & Payment Australia and experience our innovation solutions: • Customer registration • Biometrics & Authentication • Payment & Retail

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Neto Digital Retail is Australia’s leading all-in-one commerce solution that enables thousands of small to medium retailers and wholesalers to sell anywhere, anytime. The Neto platform closes the ecosystem by allowing retailers to sell through four sales channels – Point of Sale, Online, Multi-Market Places (such as eBay) and Mobile. The core Neto platform then connects with our Pickn’Pack paperless warehouse solution, payment gateways, all of the major freight and shipping carries to print your shipping labels and it then writes your sales to your accounting system. Neto also connects with class leading digital marketing apps, CRM’s, advanced inventory, advanced analytics and ERP systems.

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I N N O VAT I O N

F O R PAY M E N T S

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Platinum Sponsor

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Novatti (ASX:NOV) is an award-winning global software technology and systems integration provider, committed to delivering innovative payment solutions since 1996. With an emphasis on the development and delivery of high volume, mission critical systems, these reliable and efficient solutions include Consumer Digital Wallet, Electronic Top-Up, Mobile Money, Bill Payments, Remittance Services, Voucher Management Systems (PINs & PINless) and Electronic Voucher Distribution Systems. Novatti’s transaction processing services include TransferBridge, a worldwide remittance network, and Flexepin, an open-loop cash voucher for online payments Transform your customer service and operations with the familiar Google technology that you use everyday, via the Google for Work Suite. As a Premier Google Enterprise Partner, OniGroup have over a decade’s worth of experience specialising in Google technology and have worked extensively with businesses of all sizes. This is the perfect opportunity to discover how Google Maps, Google Analytics, Google Apps and Google Search can boost customer engagement, generate revenue and improve productivity business-wide. Visit OniGroup at stand 44 to learn how you can grow with Google for Work.

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Gold Sponsor

Transform and differentiate your customers’ experience with Optus’ capabilities just for retail. Explore our new cloud based mobile point of sale with integrated payments, interactive digital signage with customised content and powerful analytics, and advanced security capabilities. All designed to empower retail employees and deliver personalised service and differentiation to your customers.

RETAIL TODAY’S WAY

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Stop by our Total Expo stand #34 to find out about Paysafe’s processing products and services, and world-leading online prepaid payment solution, paysafecard. Paysafe believes that the point of every payment should be relevant, simple and secure. The company operates in more than 200 countries and territories with more than 100 payment types across 40 currencies and 24 languages. Paysafe operates three divisions: Payment Processing, Digital Wallets and Prepaid, and its portfolio includes NETELLER® and Skrill®, paysafecard®, payolution® and FANS Entertainment. Paysafe Group plc shares trade on the London Stock Exchange under the symbol (PAYS.L). For more information, visit: www.paysafe.com.

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PiCo is a new business solving an old retail problem - getting sales data out of legacy POS. We’ve built a real-time plug and play solution that works with ANY POS. PiCo also offers retailers a digital loyalty & rewards card platform. While we’ve designed PiCo to complement our loyalty and rewards platform, it is being used by retailers to get access to trading data in real-time, or manage dynamic pricing across any store with any POS. You can view a video of how it works here: www.picolabs.co/tour

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Gold Sponsor

Customers expect you to deliver a seamless experience across a variety of digital platforms — websites, online stores, ad campaigns, and more. Designing and delivering an elegant user experience is tough enough. You shouldn’t have to worry about the back end, too. That’s the beauty of Rackspace digital solutions. Behind our reputation for reliable, super-scalable infrastructure lies the expertise to tune your infrastructure for optimal performance with your ecommerce or content app. Stop by our stand to chat with one of our friendly Rackers to find out more.

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Radford Retail Solutions P/L (established 1989) specializes in sales & service of security related, and electronic sales labels (ESL) shop-fitting equipment to major Australian retailers. The following lists some of our standard stock, product lines: • Supermarket entry gates - manual and motorised • Motorized checkout gates • Turnstile systems • Barrier rail systems • Shopping trolley security systems • EAS antennas • ESL electronic sales Manufacturers: www.itabshopproducts.com | www.tandemdirect.fr | www.solu-m.com/eng/index

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RealVision’s mission is simple – to make people stop, look, listen and take action. RealVision goes deep into a world of state-of-the art holographic display hardware, where imagination meets technology to create magic. The result is an unforgettable experience for everyone involved – an experience that amplifies your brand and makes your offer more than memorable.

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Since 2006, Retail Express has been the market leading cloud-based retail Point of Sale software solution in Australia, delivering real-time access to all operational and financial data right across the business — driving productivity, efficiency, enhancing customer service and informing better decision making. Accessible anywhere, anytime via the cloud, Retail Express enables retailers to control every aspect of the business. Our comprehensive POS software solutions encompass the full spectrum of functionality including inventory management, integrated webstore, loyalty programs, marketing, business intelligence and logistics. GIVEAWAY: Visit our stand to get a quick FREE 2min portait from a caricature artist. See yourself immortalised in a cartoon!

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Revel Systems is one of the most well-known providers of Point Of Sale (POS) solutions around the world for hospitality and retail businesses. From companies such as Superbowl in the USA to Qantas Airlines in Australia, Revel Systems has a POS solution to suit every business. Revel’s 100s of cutting-edge features that are built into its POS, including: cloud-based backend, enterprise management, ERP, online ordering, reporting, and e-commerce integration. www.totalexpo.com.au / 02 8908 8555

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Platinum Sponsor

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SAP Hybris helps organisations transform themselves in response to rapidly changing customer expectations. We help each one deliver exceptional customer experiences and eliminate complexity. Our modular suite of marketing, sales, commerce, customer service, and billing solutions includes the latest technologies – from in-memory computing to predictive analytics – so they can turn customer data into context and personalise each interaction in real-time across channels. We help companies transform how they engage with customers, innovatehow they do business, and simplify their front office. For more information, visit www.hybris.com. Australia Post SecurePay has 16 years’ experience in helping businesses take payments. Providing the largest suite of payment solutions available in Australia catering to every business, whether you’re a start-up right through to large enterprises. We help 80,000 merchants process $40 billion a year in payments from a range of industries online, over the phone, in store or on bills and invoices making SecurePay Australia’s largest gateway provider.

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COMEPTITON: Chance to win 1 of 3 $500 VISA prepaid gift cards. Visit our stand to register and answer in 20 words or less “their biggest problems about taking payments.”

Silver Sponsor

Shippit is the web’s simplest shipping platform.

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Partnering with leading logistics partners, we help Australia’s forward-thinking retailers deliver goods to people, not places. Our innovative technology platform takes the guesswork and thinking out of delivery - we save retailer’s time, money and most importantly, keep their customers happy. We will be showcasing our game-changing Australia Post eParcel integration and our cost-saving smart carrier allocation technology. ShopperTrak is the leading global provider of location-based analytics for the retail industry.

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ShopperTrak’s innovative solutions could help our customers enhance the shopping experience to increase traffic, conversion and transaction size.

100%PANTONE 283U

100%PANTONE 285C

With customers that include more than 1,200 of the world’s leading retailers, malls and entertainment venues, ShopperTrak deploys more than 90,000 devices across 100 countries and territories. Our headquarter is in Chicago, the United States, with offices in San Francisco, England, United Arab Emirates, China, Mexico and Finland. Visit us at: http://www.shoppertrak.com.cn/ or http://www.shoppertrak.com/

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Roundtable Sponsor

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Sitecore is the global leader in customer experience management software. The company delivers highly relevant content and personalised digital experiences that delight audiences, build loyalty and drive revenue. With Sitecore’s experience platform, marketers can own the experience of every customer that engages with their brand, across every channel. More than 4600 of the world’s leading brands – including American Express, Carnival Cruise Lines, easyJet and L’Oreal – trust Sitecore to help them deliver the meaningful interactions that win customers for life.

SkyFii is a retail technology company which captures, analyses and visualises customer behaviour data to provide actionable insights to drive more informed decision making and deliver targeted content in real-time. At the heart of SkyFii is a platform which collects behavioural and intent data both online and physically within retail environments. The platform integrates this data with a retailer’s existing data sets to form a comprehensive view of the customer.SkyFii’s content delivery platform enables retailers to use this data to push targeted content through Wi-Fi, SMS, Email, Social or mobile App in real-time. This can be enhanced with Bluetooth LE beacons. In addition, SkyFii’s in-store data gathering can inform retailer’s operations (staffing, merchandising, infrastructure) through providing insight into physical customer habits in-store and patterns exhibited before and after entering the store. For more information visit www.skyfii.com

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SPS Commerce perfects the power of trading partner relationships with the industry’s most broadly adopted, retail cloud services platform. As a leader in cloud-based supply chain management solutions, we provide proven integrations and comprehensive retail performance analytics to thousands of customers worldwide. SPS Commerce has achieved 59 consecutive quarters of revenue growth and is headquartered in Minneapolis. APAC operations are headquartered from Melbourne, Australia, with local development, service, and support teams. www.totalexpo.com.au / 02 8908 8555

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E-Commerce Theatre Sponsor

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Star Micronics has been one of Australiaâ&#x20AC;&#x2122;s leading suppliers in desktop and portable POS printers for the last 30 years. Providing leading edge receipt printers in all aspects of retail and hospitality, Star Micronics is constantly innovating to provide a standout difference from the competition. Star is leaping forward again, this time into the digital age of receipting to proudly announce their all-new AllReceipts concept that will take the idea of how customers view receipting to a completely unique level - now with photographic colour ads. Star Payment Systems is proudly an Australian owned and operated company and is a one stop shop for any business requiring an ATM, EFTPOS or cash handling and sorting solution. We are committed to providing the best products and services in the industry. Our relationships are based on integrity, loyalty, openness and respect. Our staff are all highly experienced, friendly and dedicated to provide you with first class service at all times. Delivering a world of eCommerce opportunities StarTrack, a business of Australia Post, is uniquely placed to deliver eCommerce solutions to you and your customers. With the largest parcels and logistics service in Australia, we offer eCommerce-driven payment, logistics, supply-chain and parcel delivery solutions to help you and your buyers transact, get online, shop, pay and deliver. For more info AND YOUR FREE POPCORN, visit us at eCommerce Theatre at the conference or STAND 141 or startrack.com.au

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Are you looking for a way to manage cash within your business, come and say hi to the team at Tank Safes Australia. Let us show you our advanced range of cash management solutions that can suit any size business that handles cash. Our range of IQ safes are designed and built in Australia to suit our retail landscape. Our products have been designed to make handling cash within your business an easy process plus protecting your staff and your cash. Let Tank Safes Australia show you how we can customize an affordable solution to suit your cash handling needs.

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Silver Sponsor

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Telstra is Australia’s leading telecommunications and information services company. We believe the more connected people are, the more opportunities they have. That’s why we help create a brilliant connected future for everyone, everyday. Telstra acquired a majority investment in Australian online digital commerce platform, Neto in June 2015. As a trusted provider, Telstra is in a unique position to offer the benefits of our digital commerce ecosystem, an omni-channel approach and peace of mind through a reliable digital commerce solution.

Temando is a global technology company that specializes in the production of fulfillment solutions for the retail and logistics industries. The company exists to connect the world’s logistical resources into a single intelligent platform and make commerce universally accessible to everybody. Temando’s cloud software gives customers access to multiple couriers globally and allows them to easily compare delivery options by cost, service type, speed and reliability in one system Thales e-Security is a leading global provider of payment protection solutions with more than 40 years experience securing the world’s most sensitive information. Our customers—banks, financial institutions, businesses, governments, and technology vendors with a broad range of challenges — use Thales products and services to improve the security of applications that rely on encryption and digital signatures. ThreatMetrix®, The Digital Identity Company™, is the market-leading cloud solution for authenticating digital personas and transactions on the Internet. Verifying more than 20 billion annual transactions supporting 30,000 websites and 4,000 customers globally through the ThreatMetrix® Digital Identity Network, ThreatMetrix secures businesses and end users against account takeover, payment fraud and fraudulent account registrations resulting from malware and data breaches. Key benefits include an improved customer experience, reduced friction, revenue gain, lower fraud and operational costs. Learn more at www.ThreatMetrix.com

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Panel Sponsor

Join the team from Transaction Network Services (TNS) at stand 35 to learn more about TNS’ new Global Wireless Access service, a multi-carrier, wireless roaming SIM solution designed specifically for wireless point-of-sale (POS/EDC) terminals, providing an ultra-high availability solution for fixed wireless card acceptance for merchant locations. Also showcased will be TNSLink for ATMs - 4G and NBN, supporting our customers’ portfolios of off-premise ATMs, petroleum sites and multi-site convenience stores. TNSLink enables almost any location to reliably and securely accept card transactions, using the latest 4G and NBN technologies applicable to the Australian market. www.totalexpo.com.au / 02 8908 8555

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Silver Sponsor

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Visit us at stand 47 Do you know what your customers really think? Business success relies on being able to reliably capture your customers’ opinions. Then, turning those insights into decisions that help improve your business’ bottom line. TruRating collects mass, real-time, feedback by asking customers a single, anonymous rating question (from a set of five) on the eftpos machine when they pay. This allows you to quickly build a powerful picture of your customers’ opinions, based on validated feedback. Existing feedback channels typically garner only a 1% response rate. Visit us to see TruRating in action and learn how TruRating businesses are: hearing from an average of 88% of their customers, able to link customer sentiment to spend, and turn TruRating data into actionable business decisions.

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Tyco Retail Solutions are specialists in loss prevention and retail safety and work with 80% of the top 200 retailers globally. We provide the following solutions traffic intelligence, item visibility, inventory intelligence and security solutions through our Sensormatic premium loss prevention product portfolio. Tyco Retail Solutions provide solutions across all verticals to connect and integrate smart store analytics, analytics providing retailers with greater intelligence around shoppers, inventory, employees and facilities. Website: www.tycoretailsolutions.com.au Phone: 1800 SENSOR (1800 736 767)

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NPOS is the payment point-of-sale solution UIC designed for SMB market and its application that provides the full functionality, not only all-in-one touch computer but also the integration of cashless payment associated peripherals and applications. NPOS is light operation system using Android, supports various physical connections as same as traditional POS system you saw in markets. Its cost effective platform and ready to use payment devices offering you an overall design to eliminate harsh integration efforts. NPOS is a turnkey solution of cashless reader plus touch computer transforming payment, merchant and business.

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Urban Signage is s specialized signage company handling signage production. Our 1,000sqm factory is equipped with precision machines and skilled craftsmen, for quality-controlled production. Products include premium-finishing lightboxes, channel letterings, tapered-cut letterings, polished acrylics, wayfinding signs and POS customized items. It is Urban Signage’s policy to ensure good signage for every project undertaken.

www.totalexpo.com.au / 02 8908 8555

VENDOR SHOWCASE

www.totalexpo.com.au

02 8908 85555

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FLOORPLAN

Vend, Xero and Deputy on iOS are revolutionising retail and empowering brick and mortar retailers to sell in-store, online and on-the-go, anywhere at anytime. The integrated solution provides a total retail management system for businesses with 1 store or 100.

POS Event Partner

From account to point of sale, inventory to staff management retailers can now deploy advanced retail solutions in the cloud for a fraction of the cost of traditional systems. Come see the Vend, Xero, Deputy and SMB Consultants team at stand 22 to learn how your business can embrace these powerful business applications.

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Verifone is transforming everyday transactions into opportunities for connected commerce. We are built on a 30-year history of uncompromised security with 27 million terminals deployed worldwide. Come and visit us at stand #11 and experience our next generation of simple, safe, connected devices and commerce solutions.

Roundtable Sponsor

Payment Innovation Partner

Visa is a global payments technology company that connects consumers, businesses, financial institutions, and governments in more than 200 countries and territories to fast, secure and reliable electronic payments. We operate one of the world’s most advanced processing networks — VisaNet — that is capable of handling more than 56,000 transaction messages a second, with fraud protection for consumers and assured payment for merchants. Visa is not a bank and does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations, however, enable its financial institution customers to offer consumers more choices: pay now with debit, ahead of time with prepaid or later with credit products. For more information visit www.visa.com.au

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Seattle-based WatchGuard has deployed nearly a million of its integrated, multi-function network security appliances worldwide, to businesses that range from SMEs to large distributed enterprises. Recognizing an unmet need for a security solution that addresses the rapidly evolving threat landscape, WatchGuard architected its high-throughput, highly scalable, and flexible Fireware® operating system to form the backbone of its products. This platform yields dramatically higher performance at a much lower cost than competitors in environments where multiple security engines are enabled. www.totalexpo.com.au / 02 8908 8555

VENDOR SHOWCASE

www.totalexpo.com.au

02 8908 85555

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Silver Sponsor

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FLOORPLAN

Wavelink accelerates mobile productivity with solutions that enable supply chain operations. Organizations around the globe and across industries such as manufacturing, retail, warehousing and field force automation rely on Wavelink enterprise mobility management, host-connectivity applications, and voice-enablement solutions to connect mobile devices to supply chain management systems, ensuring worker productivity in mission-critical mobile deployments, reducing Webloyalty is a leading reward program provider working with major online retailers to help them build stronger, more profitable relationships with their customers. Through our membership programs we help our online retail partners’ customers save hundreds of dollars a year while providing the partner with an additional revenue stream. As well as incentivising customers to make repeat purchases at the partner’s site, members can earn cashback and get great deals on everything from fashion to electronics to travel at hundreds of top online stores.

What is zipPay? A safe, simple and convenient payment option that instantly gives shoppers a Digital Wallet of up to $1,000 to buy now and pay later for their purchases, in easy monthly payments. You as the merchant get paid in full same day and zipPay looks after the repayments from your customers. No risk. Why zipPay for businesses? Increase basket size up to 80% Giving customers the flexibility to buy now and pay later increases average basket sizes. No deposit, pre authorisation or funding source required at time of purchase. Drive conversation at checkout. Real time approval & friction-less shopping account. Customers can simply login to their zipPay Wallet via Facebook, Instagram or PayPal. “ No more losing the shopper at the checkout”. Simple competitive pricing between 1% and 3%, based on volume. No ongoing or set up fees. Only pay when you sell.

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www.totalexpo.com.au / 02 8908 8555

VENDOR SHOWCASE

www.totalexpo.com.au

02 8908 85555

Silver Sponsor

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FLOORPLAN

Sprooki provides Asia’s largest malls and leading retailers with a smart engagement and commerce platforms for connected shoppers to help bridge the gap between online and offline consumer’s experience with a clear focus on gaining more consumers where and when they choose to shop. The combination of Sprooki’s cloud-hosted platform, web-based admin tools, location-enabled smartphone applications, predictive analytics and implementation services helps to ensure retailers and malls generate a greater return on their investments in connected devices, keeping time to market and costs to scale low. www.sprooki.com - info@sprooki.com

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Entersoft is an award winning application security provider trusted by over 150 global brands. We deliver pragmatic security to your apps - Period! Through our custom products and services we help customers build robust & secure applications. Our approach is a combination of offensive assessment, proactive monitoring and pragmatic managed security which provides highly cost effective and reliable security solutions. Our objective is to inculcate proactive security in customer’s mindset and help them build and deploy robust applications We aim to reduce the overall risk of your apps. Visit: www.entersoft.com.au

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PayMedia Private Limited is a startup company which was launched in 2014. It has achieved rapid growth and currently enjoys a worldwide presence with a particular emphasis on Europe. PayMedia provides custom solutions for finance and telecommunication domains such as cash deposit ATM/kiosk switching, kiosk hardware, POS devices and desktop, web, mobile & kiosk applications including feasibility studies to independent system audits ensuring higher rates of Return-On-Investment. We are also specialized in embedded and unique software solutions. Our company is driven a team full of ambitious and committed young people who are acutely aware of the limitless growth potential of PayMedia. Visit: www.paymedia.lk

www.totalexpo.com.au / 02 8908 8555

OUR EVENT PARTNERS Payment Innovation Sponsor

Diamond Sponsors

As of 22nd April 2016 - see web site for updates Platinum Sponsors

Lanyard and Name Badge Sponsor

Gold Sponsors

Interconnected Commerce Partners

Biometric Authentication Partner

Panel Sponsors

Roundtable Sponsors

E-Commerce Seminar Theatre Sponsor

Lounge Sponsors

Payment Innovation Seminar Theatre Sponsor

Retail Technology Seminar Theatre Sponsor

Retail Management Solutions Partner

POS Event

Web Commerce Sponsor

Silver Sponsors

Exhibitors

POD Exhibitors ENTERSOFT

Supporting Partner

Media Partners

TO SPONSOR OR EXHIBIT, CONTACT... 36

Brendan Gow Ben Oâ&#x20AC;&#x2122;Brien Ph: +61 438 982 916 Ph: +61 2 8908 8507 E: brendan@acevents.com.au E: ben@acevents.com.au www.totalexpo.com.au / 02 8908 8555