eHealth app

THE eHEALTH APP�

Existing government-led app for health record sharing solution

ONBOARDING LOGIN SCREEN

� Complicated onboarding process � Too many feedback loops

ALLERGIES PAGE HEALTH PROGRAMS

� Difcult to input records; glitches with information display � Badly curated content page � Lack of updates

Current logo + name

PHOTO FROM ASIA HK MEDICAL DIAGNOSTIC CENTRE (2021) � Strictly medical, limiting appeal � Seriousness: emphasis on government initiative � Inappropriate use of typography (serif and sans serif) � Chinese and English translations misalign (bad play on words)

eHealth is an ofcial government-led app for ‘Electronic Health Sharing Record’ purposes. Optional for public healthcare users, it provides a platform for patientinput information such as allergies, public health programmes, and updates regarding health vouchers. Developed as a part of a move to digitalise health, this app was virtually unknown to most of the population until COVID-19, where it’s now used to store vaccination records.

HEALTH NEWSFEED

� Information not relevant to everyone � Lack of personalisation or privacy settings � Useless page or function

PROFILE PAGE INBOX / UPDATES

Current UX wireframes

WHY PROTOTYPE EHEALTH?

Current colours

� Excessive use of teal: very distracting � Too much overlap in colour palette � Greys are ofputting � Misalignment with colour use eHealth is a great starting point as a redesign and rebranding prototype because: 1) It already exists; the data and tech are already there 2) Very few people know and understand the purpose of the app 3) Data concerns have been expressed regarding privacy and information use 4) Lots of people rely on private healthcare so this app is virtually useless for them