annual report 2012/13
15
years
our purpose Our Members and Readers are better informed, make better decisions and are better off.
our vision Church Resources (CR) is a not-for-profit organisation built on integrity and innovation, serving our Members and Readers as trusted experts in procurement solutions and publications.
our values CR operates according to a set of values which underpins everything we do: ÆÆ Respect Respect for each other, our Members, our Readers and our Partners. ÆÆ Ethical We have an ethical approach to business - We act in the best interest of our Members and our employees. ÆÆ Care We have care for individuals and organisations in all our dealings. ÆÆ Innovation We are innovative in the way we work - finding new and better ways to serve our Members. ÆÆ Purpose We act with purpose in what we do - our actions will add value and will be motivated by our Vision. ÆÆ Enjoyment We enjoy delivering the service we provide to support the mission of our Members.
contents
our chair
3
our ceo
4
our people
5
our board
6
our members
7
our solutions
11
our partners
13
our publications
15
our financial results
17
our giving and sustainability
18
2
our chair As Church Resources continues its transformation towards a more mature and sustainable business, our purpose has never waivered. That is to assist our Members in better carrying out their various charitable missions across Australia.
I would like to thank the CEO - Luke Kenny, his Leadership Team and staff. This year’s result has been achieved notwithstanding the challenges the year brought, and only with considerable effort from management and staff.
Our not-for-profit and Church Members are increasingly turning to us for their business solutions in a complex and challenging operating environment.
I thank my fellow directors, Jim Burke, Danny Casey, Stephen Elder, Peter Matthey and Francis Moore for their contribution throughout the year.
This year we looked after the needs of 8,752 Members and saved them over $50 million. The case studies in the report show the diversity of the religious, pastoral and social missions we supported throughout the year.
Finally, I extend thanks to the members of the Bishops Commission for Administration and Information and particularly to Bishop Gerard Hanna, Chair of the Commission, who has been unstinting in his assistance. I also express thanks to Father Brian Lucas, the General Secretary of the Australian Catholic Bishops Conference for his assistance throughout the year.
This year’s surplus, a record, was fittingly achieved in our fifteenth year of operation. It reflects our evolving business strategy, continuous corporate improvement and, most importantly, our collective determination to work as hard as we can for those whom we strive to serve better.
Julie-Anne Schafer Chair of the Board 3
our ceo CR has further matured as a business, driving to achieve its purpose in helping not-for-profit and Church organisations to save money and reap greater value from their purchasing activity. Our work in the faith-based publications sphere evolved significantly providing a much deeper service to the 200,000 Readers we serve. The business has completed, and is now evaluating outcomes from, the 2010-2013 Three Year Strategic Plan which blueprinted our business transformation program. We have worked with our Board of Management to design and finalise our next chapter with our 2013-2016 CR Strategic Plan. CR reports approximately $270 million in Member spend managed through our contracts. When our savings algorithm (developed by KPMG) is applied, over the last three years we have saved our Members more than $120 million. Member savings through our Communications and Technology Solutions grew with our Apple Reseller capability (at times generating $10,000 of Apple sales per day) and we also expanded our video conference, unified communication and internet-telephony capabilities.
bring a live, daily mass service to Australian Catholics unable to attend mass due to health or geographic limitations. Celebrating our staff, we launched our Leadership Development Program; a 15 month undertaking to develop the current Leadership Team and our ‘emerging leaders’ and maximise their professional growth and their contribution to Members. We have enjoyed great successes from our hard work. I believe the financial performance of the business is testimony to the last three years of business transformation which has provided a platform for sustained growth by providing high-value services to our Members. I would like to thank our Bishops Commission, chaired by Bishop Gerard Hanna; our Board, led by Julie-Anne Schafer; and all our wonderful staff (past and present), all of whom combined to deliver such a successful year for the business. I encourage you to read through our 2012-13 Annual Report and see how we are truly becoming our Members’ first resource.
Electricity and gas categories continue to represent an ongoing concern to many of our Members. We have almost doubled the energy consumption managed through our small-site contracts, locking in highly-competitive pricing to reduce and cap costs bringing reliability and stability to our Members’ future budgets. Through our partnership with FCm, we delivered a special CathNews Pilgrimage to the Holy Land. Blending our Travel Solution and faith-based publications capabilities, we took 32 CathNews Readers on a tour to Jordan and Israel. In addition, CR launched Mass on Demand, again combining our publications and procurement capabilities. Our vision is to
Luke Kenny Chief Executive Officer 4
our people Over the last two financial years we have managed significant changes to our operating model and the establishment of associated business processes. Our people have thrived on these changes, achieving outstanding results with this cultural shift and they have become more engaged with a deepened commitment to support the needs of our Members. Throughout the year, we recognised the contribution our staff make towards the business, as they demonstrate behaviours aligned to our core values of Respect, Ethics, Care, Innovation, Purpose and Enjoyment. CR remains committed to the professional development of our people and business. We aim to achieve a high-quality workforce by supporting employee competency requirements, personal development, and current and emerging business goals.
In the last financial year, we identified the need to develop our leadership capability and strengthen management across the business. This year, we introduced the CR Leadership Development Program which has seen our current Leadership Team and our emerging leaders develop and expand their leadership capabilities to drive improvements to our operations and deliver better outcomes for our Members. We are always dedicated to providing our staff with a safe and healthy environment for them to work within, taking into consideration working conditions, the work environment and personal capabilities. We encourage our staff to establish and maintain an appropriate balance between their professional and personal lives.
Michelle Despas Manager, Human Resources
5
our board Julie-Anne Schafer is a non-executive director of companies in sectors which include financial services, health and transport. A former Telstra Queensland Business Women’s award winner, President of the Queensland Law Society, Chair of the Solicitors Board of Queensland and Deputy Chancellor of the Queensland University of Technology, she has chaired the RACQ and RACQ Insurance Boards and was Julie-Anne Schafer a lawyer with 25 years’ experience in legal Chair of the Board professional services firms.
Francis Moore
Stephen Elder
Francis has acted as a legal advisor to Church agencies, commercial and not-for-profit clients. In his current position of Executive Director, Administration for Archdiocese of Melbourne, he is responsible for advising the Archbishop about financial and temporal affairs, and providing strategic and policy advice. The Deputy Chair of the Catholic Education Commission of Victoria and the Catholic Development Fund of the Archdiocese of Melbourne, he is also founding Chair and a Director of Catholic Network Australia. Stephen is the Director of Catholic Education in the Archdiocese of Melbourne, a Director of the Catholic Education Commission of Victoria and a Director of the National Catholic Education Commission. Stephen was a member of the Victorian Parliament from 1988-1999, and was Parliamentary Secretary for Education 19931999. Mr Elder has a long and distinguished career of public service at a State, Federal and local government level.
Danny Casey
Peter Matthey
Jim Burke
Danny has been the Business Manager for the Catholic Archdiocese of Sydney since 2003, managing the financial and investment affairs of the Archdiocese including financial reporting, legal compliance, employment practices and asset management. Danny’s role involves the delivery of business outcomes to support the achievement of the pastoral vision of the Archbishop. Danny played a crucial role in World Youth Day in 2008, being appointed as the CEO of WYD 2008. Peter is a retired chartered accountant with 38 years of experience in public accounting. He was previously a partner at KPMG and a Director of KPMG Transaction Services. He is a director of the Transport Ticketing Authority and contracts privately in his areas of specialisation. He is a Fellow of the Institute of Chartered Accountants in Australia and a Member of the Australian Institute of Company Directors. Peter is a member of the Cabrini Mission and People Committee, the Cabrini Foundation Board and the Cabrini Board Executive. Jim joined the Church Resources Board in June 2013. Jim initially entered the teaching profession in Northern Ireland then migrated to Australia in 1986. For the past 20 years, he has worked in the computing and financial services industry and has performed a variety of business and technology roles including serving as Chief Information Officer for Westpac’s Institutional Bank and Portfolio Director of a large integrated program of work undertaken by the Working Capital and Trade Solutions payments division.
6
our members In May this year, we reached out to our Members, through a Member Survey, in an effort to ascertain where our Members believe we were excelling and in which areas we can do better. In particular, the survey focused on: ÆÆ how well our Members know our brand; ÆÆ what their service experiences have been; ÆÆ how they wish to hear from us in the future; ÆÆ the style and content of our communications and the various channels we communicate with them; and ÆÆ what our Members perceive to be benefits of using our Procurement Solutions. In response, our Members told us they view Church Resources as an organisation which helps other not-for-profit organisations; that we offer high quality procurement solutions which provide
benefits to them and other not-for-profit organisations; and that we are a reliable and honest source of information which enables our Members to make informed decisions relating to their purchases. Based on the feedback from the Member Survey, we have developed a list of areas which we need to improve, including: ÆÆ Improving the first call resolution with increased training for our staff in product knowledge; and ÆÆ Being more proactive before issues arise. We have taken this feedback onboard and are now focused on staff training and systems upgrades, as well as working closer with our Preferred Partners to ensure our Members are receiving the best possible service.
Don Milligan General Manager, Member Services
7
Member case study: Mission Australia Inspired by Christian values, for over 150 years, Mission Australia has been helping people regain their independence - by standing together with Australians in need, until they can stand for themselves. Mission Australia believes the biggest advantage of CR Membership is the way CR provides independent expert advice and takes responsibility for the execution of supplier arrangements. This makes for quick and easy procurement wins. “Mission Australia trusts CR and believes we have a true partnership. We can ring our CR Account Manager at any given moment for advice, industry updates and supplier recommendations and we see this CR resource as part of the Mission Australia team” says Carole Dunphy, National Procurement Manager.
CR appreciates Mission Australia’s organisation, how they operate and the unique way they operate. CR and our Preferred Partners work closely with our Members to make sure that they understand each other, identify synergies and ensure there is a good fit. CR has helped Mission Australia with a range of products and services, including energy from AGL and NUS, and office supplies from OfficeMax. “We have wanted to implement many of these solutions for such a long time and just didn’t have the resources available. So having CR and NUS Consulting involved in our Energy Project has reduced the administration burden for us and that has further helped us achieve a saving!” says Carole.
8
Member case study: Catholic Earthcare Catholic Earthcare work to promote sustainability for Catholic Organisations. When an important meeting with Government funding bodies required travel from Sydney to Canberra, Catholic Earthcare (CE) booked flights through CR’s Preferred Partner, FCm Travel Solutions – a complete travel service usually only available to larger corporate organisations. Unfortunately, when fog caused widespread disruption of flights into Canberra, Catholic Earthcare’s 7am flight was cancelled by the airline, CE’s representatives were rebooked onto an 11.30am flight, much too late for their scheduled 10.30am meeting. It was not possible to postpone the Canberra meeting, so in desperation Catholic Earthcare contacted FCm’s dedicated Church Resources team on their 24/7 helpline to see if they could assist in any way possible. The FCm Helpline provided a calm, supportive voice, and managed to retrieve the original booking, investigate all options to get to the meeting on time and re-book at a cost effective rate, all while keeping Catholic Earthcare’s staff informed of the progress while they anxiously waited at the airport. FCm secured one of the few remaining seats on a 9.00am flight, arranged a credit for the current flight, and then booked the new flight at the same cost. Catholic Earthcare got to their Canberra meeting only a little late, and were able to achieve a great outcome for their organisation. “I have never regretted that one crucial phone call I made to FCm” says Catholic Earthcare’s Director, Jacqui Raymond. “You tend to think it is all about cheap internet fares and booking travel is easy but FCm, through CR, genuinely showed commitment in helping the not-for-profit sector”. FCm demonstrate their value to our Members through experience, efficiency, thorough knowledge and proactivity, ensuring the best possible outcomes for our Members, whatever the circumstance.
9
Member case study: Feros Care Feros Care is an award winning, not-for-profit aged and community care provider with operations in regional New South Wales and Queensland. Feros Care wanted to bridge the gap between the geographical locations that they cover. Their facilities extend 1,000 kilometres up and down the eastern seaboard so they wanted to link offices for better communications and remove the need for frequent travel. Their care managers frequently work from home offices and they wanted to provide a way for them to engage in face-to-face communications with other team members. CR introduced Feros Care to a video conferencing solution from LifeSize, and calculated that Feros Care would get a return on investment in less than two years. Less than three months after going live, they already believe that this was a conservative figure. With the guidance of CR’s Preferred Partner, LifeSize, Feros Care deployed seven LifeSize Express 220 room-based systems and one LifeSize Passport device. Passport gave them the capability of inter-operating with Skype. LifeSize are the only provider that can interact with Skype straight into a room-based system.
Feros Care liked the ease of use and the standardised way of using all the different models. Obviously, the decision also came down to cost. They are a community based organisation and must ensure they maximise value from all suppliers. Two of the other systems that they considered came in at extraordinary amounts of money, and when Feros Care compared what they were offering to the LifeSize system offered through CR, they could not see the difference that would account for an extra $100,000. The IT team provided training to encourage staff to explore the video conferencing capabilities. To support the need for behaviour change, they also stipulated that travel costs would no longer be reimbursed for targeted meetings. The approach ensured staff were exposed to the new technology and helped them to quickly get over any initial concerns about engaging in a video conference. Today, the equipment is in frequent use for everything from formal inductions to monthly staff meetings. As anticipated, travel and accommodation costs are in decline. In the process, Feros Care is also managing to reduce their carbon footprint. Feros Care are also passionate about the communications benefits that video conferencing offers to residential clients. The technology gives their clients an easy way of keeping in touch with friends and family.
10
our solutions Since launching CR Solutions in 2012, CR Marketing has further developed Solutions to benefit our Members. Ten solutions, at launch, we have now added two new solutions and re-cast four original solutions to specifically target areas our Members have found difficult to manage or burden them with high costs.
voice and data connectivity, mobile devices and landline voice access.
Employee Benefits Solution Staff are one of their most valuable assets for our more than 18,000 Members. Unlike for-profit businesses, Members can often find it difficult to provide staff with competitive remuneration and additional benefits to attract and retain the top talent. Employee Benefits includes salary packaging from Maxxia, private health insurance from Medibank, car hire from Hertz and discounted Apple products. Discounts are usually reserved for employees of only large corporations however, through CR, they are now available to all Members.
Property and Facilities Solution Through our Preferred Partner, National Maintenance Corporation, we can now provide Members a full property management solution. Almost all of our Members have facilities which require ongoing and emergency maintenance; through this solution they can access a nationwide network of trades people for all their maintenance requirements.
Motor Vehicles Solution Through Maxxia, we have the capability to provide Members with an integrated fleet management and purchasing solution allowing Members to save money and time. Fleet management was identified by Members as an area which was difficult and expensive, so we created this solution to address those needs.
The Technology & Communications Solutions were previously in the, now superseded, Information Communications Solution.
The twelve CR Solutions now form the foundation of our offering and ensures everything we do is done with our Members and their daily challenges at the forefront of our minds.
Technology Solution Technology is no longer an optional extra and is more than just a necessary evil, it has the ability to improve processes and increase efficiency. To help Members get the most out of their technology, we compiled a solution to provide a complete end-to-end offering from printers, peripherals, tablets, desktop computers through to complete server and network solutions. Communications Solution Enabling staff to communicate with each other and with clients and customers is absolutely crucial for any modern business. To help our Members solve their communications requirements, we developed the Communications Solution to provide leading IP-telephony equipment, broadband internet access, mobile
11
James Fiander Manager, Marketing and Communications
communications
technology
office supplies
education
energy
foodservice
travel
motor vehicles
clean and sanitise
property and facilities
people
employee benefits 12
our partners This financial year has seen significant developments to several key strategic partnerships which were launched in the previous financial year including Medibank, Randstad and Apple. CR launched a new Preferred Partnership with National Maintenance Corporation (NMC) to provide emergency and routine property maintenance services for our Members, along with a full suite of property related services (including project management, valuation, design and construction) as a result of feedback from CR Members about challenges they faced in managing maintenance in their portfolio of properties. As procurement experts, we focus on the needs of our Members, rather than what we think is a good deal. New offers are developed from Member feedback and a rigorous assessment program of potential partners. We believe that the benefits our Preferred Partners can offer must be available to all our Members, large or small, and that the rebates payable to CR from Partners should not impact the price a Member pays. OfficeMax OfficeMax have continued to be one of CR’s strongest partners; as a leader in the office supplies market their success for CR Members is driven by a commitment to deliver real value in the five key areas of supply; contract management; consumption management; product strategies; continuous improvement in streamlining the ‘procure-to-pay’ process and corporate social responsibility. During FY12/13, in addition to CR having continued partnership with OfficeMax to develop the range of services available to our Members, we launched some new key channels across Information Technology and Print Services. Together with OfficeMax, CR is looking for ways to further develop and offer innovative product streams across the not-for-profit industry.
13
National Maintenance Corporation (NMC) This year saw CR, as a procurement specialist, think more strategically about how we innovate for our Members to bring them complete procurement solutions rather than one-off offerings. Analysis of the not-for-profit industry showed many of our Members confronted with significant infrastructure and maintenance costs. We also found that there was not a nationally managed solution which could provide servicing to both metropolitan and regional/rural Australia. Some narrow maintenance solutions were identified, however these solutions were not able to provide the broader property management requirements of the not-for-profit industry, including areas such as fire safety, compliance, annual asset valuation, project management and design and construction. National Maintenance Corporation’s infrastructure has been developed under advice from CR. A quick-to-market routine and emergency maintenance capability has been developed providing access to over 7,500 trades people nationally. NMC provides services within the CR Property and Facilities Solution and has already commenced delivering primary maintenance and consulting services to CR Members. NMC has recently been appointed by House With No Steps to provide property and facility services for more than 170 properties across Queensland, New South Wales and the Australian Capital Territory.
AGL and NUS Consulting In the last period, our Members have experienced cost increases in the power and gas markets; CR saw this category as a looming threat to the financial sustainability for many of our Members. With our Preferred Partners, NUS Consulting and AGL, we set about developing a range of services which would realise large savings across both large-site and mass-market power and gas supply. Energy costs can have a significant impact on our Members’ bottom-lines. CR negotiated with AGL a range of market leading, state specific discounts on both power and gas. In addition to discounts, AGL and CR sought to ensure that our Members could take advantage of these discounts quickly and with minimum effort. AGL was able to provide resources and a dedicated telephone number to enable CR Members to transfer their mass-market energy accounts simply and easily over the telephone. Implementation of this system has allowed our Members to gain a better understanding of their energy costs and to take immediate action to save time and money.
Similarly, our tender process with NUS Consulting has allowed Members with larger-sites to participate in a program which helps them to manage and better understand the variances in costs of their power and gas consumption. The Archdiocese of Sydney and Diocese of Parramatta will realise savings in excess of $300,000 over the next three years. CR continues to seek out best-practice programs across our range of channels to our Members as a Member of the Chartered Institute of Procurement and Supply Australia. Our commitment to CR Members is to source competitive and quality driven products and services to save time and money.
Mark Hopcroft General Manager, Strategic Partnerships
14
our faith publications Award-winning Publications Each year CathNews submits entries for the annual Australian Catholic Press Association (ACPA) & Australian Religious Press Association (ARPA) Awards. In September 2012, CathNews and CathNews Perspectives won a Gold Award for “Best Headline” and a Highly Commended Award for “Best Regular Online Publication” at the Australasian Catholic Press Association (ACPA) awards. Not long after, CathNews won a Silver Award for “Best Electronic Publication” at the Australasian Religious Press Association (ARPA) awards. A new look for CathNews A new look for CathNews was launched mid-June with a new website design for the website, our newsletter and some new feature sections. Crisper and cleaner, and easier to manage, the reinvigorated CathNews was immediately popular with Subscribers and Readers. The CathNews website enjoys significant attention each month from over 200,000 Readers located across the globe. Much of our growing Readership in 2012/13 can be attributed to not only our new website, but also initiatives such as presenting Reflections from various Archbishops and Bishops from across Australia on the Year of Grace. Another similar initiative presented by CathNews was the coverage of the 50th anniversary of Vatican II, with Marita Winters, Director of Catholic Enquiry Centre sharing a series of blogs direct from the first week of the Bishops Synod in Rome. Most significantly, CathNews ran special editions on February 12 2013, the morning after the resignation of Benedict XVI. Since that date, CathNews produced a series of special editions and tailored articles to celebrate Pope Francis, and provided our Readers with a unique service that helped mark this moment in the history of the church.
15
Faith loving Technology One of the new services presented by CR was Mass on Demand, a daily Mass recorded at St Mary’s Parish in North Sydney, and published via the (new) dedicated CathNews YouTube channel. So far the pilot has connected 116 subscribers to the service, with the total number of downloaded views rising to more than 2,600. The number of views per day is growing from an average of 105 a day, peaking to 246 views per day. This figure supports the mission Mass on Demand is targeting, whereby 246 Catholics are still able to enjoy a daily mass service, where access to attend mass in person maybe be challenged.
our member publications At the beginning of the financial year, the CR Marketing Team launched three new email publications focusing on our procurement solutions, and re-branded two existing publications to create a consistent and focused set of publications across our 12 Solutions. The new publications include: ÆÆ CR Supply; ÆÆ CR MyTeam; and ÆÆ CR Digital.
Some of our other initiatives included our first CathNews pilgrimage to Jordan and Israel. In all, 32 CathNews Readers and now pilgrims enjoyed a unique and highly customised experience of the Promised Land and the Holy Land. CathNews also hosted a Media training day where more than 60 people attended an event titled Social Media: Theory & Practice.
CR Supply is specifically designed to benefit Procurement Managers and showcases our Office Supplies, Clean and Sanitise and Property and Facilities solutions. CR MyTeam is intended for HR Managers/Directors and People Managers and includes information about our People, Travel and Employee Benefits Solutions. CR Digital is directed towards IT Managers and Financial Controllers with an interest in Technology purchasing – it demonstrates our capabilities in our Technology Solution. Existing publications which were re-branded include: ÆÆ CR Connected (previously ‘Connected’); and ÆÆ CR Foodservice (previously ‘Foodservice Resources’). These five publications along with CR Advantage (our existing, peak publication) form the platform of our email channel communications with Members.
Christine Hogan Publisher
After the launch of our new publications, Members told us (through the Member Survey in May 2013) that they have seen significant improvements in the timeliness; look and feel; offers and content of our email communications. We look forward to providing value to Members through these publications in 2013-14.
16
our financial results CR is a not-for-profit organisation, focused on serving our Members through strategic procurement to enable them to concentrate on their core mission. To enable us to growth the assistance we offer our Members, we have had to grow and that growth today delivers a more sustainable level of revenue, with a better than expected surplus.
Our contracts operate with a rebate model which on average presents CR with revenues of 2.5 cents from every dollar spent by a Member, under our contract. Any surplus we make is re-invested into making the necessary business and service improvements to support our Members, towards our giving and sustainability programs and ensuring the financial viability of our organisation so we can keep delivering for our Members.
On the reported $270 million of member spend managed under CR contracts in FY12/13, our surplus of $948,731 represents a 0.003% return. The surplus result was made possible through the support of our Members in the Office Supplies, Foodservice, Energy and Communications Solutions.
FY2013 ($,000) Operating Revenue
9,214
Cost of Sales
(3,260) Net Income
Personnel
3,875 Communication
277
Depreciation and Amortisation Expense
128
Occupancy
397
Other Expenses
417 Expenses
Comprehensive Income
5,094 88
88
Surplus / (Deficit) Net Assets as at 30 June 2013
17
5,954
949 3,549
Colleen Sorbello Financial Controller
our giving and sustainability CR is committed to supporting the communities in which we operate. We do this through two programs; the Greening Communities program and CR Giving Program. Greening Communities Since its inception in 2008, the Greening Communities program aims to influence the environmental sustainability of CR, our Members and the offerings from our Preferred Partners and Manufacturers. As part of the Greening Communities program, CR has committed to purchase all recycled paper for use in the printers across the business. In addition to ensuring that we only use recycled paper, a group of volunteer staff arranged for our used paper to be shredded and sent to Taronga Zoo for use in the monkey enclosure. This provided a tangible illustration of our recycling commitment. With the introduction of video conferencing equipment at CR’s head office in St Leonards and our state offices in Melbourne and Brisbane, we were able to avoid more than 52 domestic flight segments with an estimated cost saving of $15,000 and more than six tonnes of carbon dioxide emissions.
CR Giving Program Through the CR Giving Program, CR provides support to charities and Members with both monetary and resource donations. Projects which were supported in 2012-13 include: ÆÆ $2,500 fundraised by CR Staff and their family and friends through a raffle supporting the oncology unit at Westmead Children’s Hospital; ÆÆ CR Staff donated food, toiletries and Christmas presents across three family hampers through an initiative by Josephite Community Aid (JCA). Representatives of CR’s staff delivered hampers to a mother with three teenage sons; two families with mother and father with four daughters all under eight years old; ÆÆ $500 fundraising by CR staff to support Safeplace, a National Aboriginal and Torres Strait Islander Catholic Council (NATSICC) program providing three cots with mattresses and eight muslin wraps for new parents in remote indigenous communities; ÆÆ $215 fundraising by CR Staff to support the Cancer Council through Australia’s Biggest Morning Tea initiative; and ÆÆ Various sponsorships for Member events, conferences and fundraising activities totalling over $20,000. The Future - Corporate Responsibility & Sustainability Over the next year, as part of the Three Year Strategic Plan (2013-2016), CR will re-frame the Greening Communities and CR Giving Programs to form a single Corporate Responsibility & Sustainability (CR&S) Program. This program has a stated goal to commit 5% of net revenue to projects which support the communities in which we operate in their endeavours to be more sustainable both in business and in the environment.
18
cr.org.au 1300 248 724 ABN 61 810 823 919 Mailing PO Box 1522 Crows Nest NSW 1585 Head Office Level 4, 504 Pacific Hwy St Leonards NSW 2065 Victoria Cardinal Knox Centre 383 Albert St East Melbourne VIC 3002 Queensland The Catholic Centre Lower Ground 143 Edward Street Brisbane 4000 QLD