JSI

Community Connections 2020

Community Engagement Beth Israel Deaconess Hospital–Milton (BID Milton) is committed to collaboratively engaging with the community to promote health and wellness. Hospital leadership and Community Benefits staff work closely with the Community Benefits Advisory Committee (CBAC) to plan, implement and support an array of programs and activities to improve the health and well-being of community residents. CBAC members represent a broad cross-section of organizations serving local residents and are committed to representing the community and its health priorities.

Every three years the hospital conducts a comprehensive Community Health Needs Assessment (CHNA) to identify the most vulnerable populations and most important health needs within its Community Benefits Service Area.

The CHNA process completed in 2019 included community listening sessions, a community health survey, focus groups and key informant interviews. Staff collected information from community residents (with a special focus on hard-to-reach populations), hospital leadership, service providers, public officials and other key stakeholders.

Staff also analyzed quantitative data on demographics and various social determinants of health (e.g., income, employment, heath status and access to health care).

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The CHNA engaged more than community residents, service providers and other community stakeholders throughout the hospital’s Community Benefits Service Area.

BID Milton Community Benefits Service Area (CBSA) Community Benefits Service Area (CBSA) H

Beth Israel Deaconess Hospital–Milton

M I LT O N QUINCY

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RANDOLPH

Priority Populations Findings from the 2019 CHNA indicated that the hospital should prioritize populations with complex needs and/or significant barriers to care, service gaps and adverse social determinants of health. From 2020 to 2022, BID Milton will focus on five populations:

Youth

Older Adults

Low- to ModerateIncome Individuals and Families

Individuals with Chronic/Complex Conditions

Racial/Ethnic Minorities & NonEnglish Speakers

Community Health Priorities Based on findings from the CHNA, the hospital’s leadership, Community Benefits Advisory Committee members and Community Benefits staff worked together to identify the community health priorities that they believed were the leading drivers of community health improvement. From 2020 to 2022, BID Milton will focus on three health priority areas:

Social Determinants of Health & Access to Care

Mental Health & Substance Use

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Chronic/ Complex Conditions & Their Risks Factor

Community Benefits Implementation Strategy Over the next three years (2020-2022), BID Milton’s CBAC will continue to provide oversight and input as the hospital works collaboratively with its community partners and BILH to implement community health programs to address prioritized needs. Following are three examples of programs that are part of BID Milton’s Implementation Strategy.

Addressing Substance Misuse and Social Emotional Learning in Milton Public Schools In 2017, a youth risk behavior survey by the Milton Public Schools highlighted the number of students struggling with anxiety, depression, underage drinking and substance misuse. At the same time, a town-wide parent survey revealed parents’ desire for more skills to support their children’s social and emotional development.

BID Milton partnered with the Milton Public Schools to implement parent, staff and student education related to substance misuse and social and emotional learning. The Promoting Awareness and Resources for the Emotional Nurturing of Teens (PARENT) Speaker Series allowed parents to hear from child development and behavioral health experts and provided parents with the skills and education to build emotional resilience in their children. In its first year, 1,100 parents and 4,000 students attended eight programs.

A BID Milton Community Benefits grant also supported a new Botvin Life Skills health curriculum for fifth-grade students. The program helps kids think about and develop a variety of general life and drug resistance skills.

IN FY19: • 100% of students reported learning new skills (self-esteem, decision-making model and assertiveness) to combat peer pressure and refuse substance use • 87% of students said they learned new facts regarding vaping health concerns and marketing techniques • 72% of students reported learning a new coping skill to help manage stress Combating Diabetes: Annual Diabetes Fair BID Milton’s Annual Diabetes Fair helps diabetics and their caregivers learn to better manage the disease. This free educational event allows community members to learn from endocrinologists, cardiologists, podiatrists and others about how to improve their health and chronic conditions. Topics vary each year, and attendees learn about diet, advances in medication therapies and technology and exercise and heart health. Participants are also able to have their feet checked for wounds or sores by a board-certified podiatrist and have their blood pressure evaluated by a skilled nursing team. A vendor fair offers useful information and everyone who attends is served a diabetic-friendly meal.

IN FY19, THE FAIR’S 11TH YEAR: • 160 community residents attended • 60% of attendees completed an assessment survey of the fair • 95% of respondents learned something new and would use the information to better manage their diabetes

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Homelessness Prevention Grant Program through Quincy Community Action Programs Recognizing the growing community need for affordable housing and rent assistance, BID Milton partnered with the Quincy Community Action Program to provide a three-year, $40,000 grant for their housing program. The program works to secure and stabilize housing for renters to reduce the number of homeless individuals and families.

The program uses homeless prevention specialists to provide landlord negotiation/mediation, fair housing counseling, emergency rent payments and resolution of lease compliance issues. Households receive intensive advocacy, case management and post-resolution support to ensure long-term housing stability. Services may include connections to community resources and Supplemental Nutrition Assistance Program (SNAP) benefits, referrals to health or clinical services, career and job development opportunities, financial counseling and dispute resolution.

IN FY19: • The Homelessness Prevention grant prevented the eviction of 12 at-risk households

With Thanks to Our Community Benefits Advisory Committee Members Lisa Braude, Executive Director of Strategy, Aspire Health Alliance, Chair, CHNA 20 Timothy Carey, Director of Program Development, South Shore Elder Services Daurice Cox, CEO, Bay State Community Services Richard Doane, Executive Director, Interfaith Social Services Melissa Drohan, Social Worker, Beth Israel Deaconess Hospital–Milton Kory Eng, Chief Operating Officer, Quincy Community Action Programs Ruth Jones, Commissioner of Public Health, City of Quincy Caroline Kinsella, Health Director/Public Health Nurse, Town of Milton Vicki McCarthy, Member, BID Milton Patient Family Advisory Council and Youth Councilor Emeritus, Town of Milton Jean McGinty, Public Health Nurse, Town of Randolph Baffour Nkrumah-Appiah, Pastor, First Baptist Church, Randolph Cynthia Sierra, Executive Director, Manet Community Health Centers Marian Girouard Spino, Chief System Integration and Quality Officer, Aspire Health Alliance Mary Ann Sullivan, Director, Milton Council on Aging Katelyn Szafir, Director of Medical Wellness, South Shore YMCA, Quincy Sara Tan, Director, Enhance Asian Community on Health Christine Tangishaka, Family and Community Engagement Coordinator, Randolph Public Schools For more information about BID Milton’s community programs, please contact Laureane Marquez (Laureane.Marquez@bilh.org).

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