Time
to glow
The all-new results-driven facials, crowdpleasing ideas for Father’s Day and the hot summer services to add to your menu now
TRAIN YOUR APPRENTICES WITH THE BEST IN THE BUSINESS It’s official, we are the UK’s Best Training Provider in hair and beauty apprenticeships, with fantastic achievement rates for our learners and excellent support for employers up and down the UK. Our training isn’t just about teaching technical skills, we show apprentices how to really connect with their clients. And it’s this combination of technical excellence and customer empathy that sets Saks trained people apart from the rest. All training is carried out within the salon itself, there is no day release, just hands on real life learning from the start. And at the end the apprentice receives a recognised NVQ qualification. We offer a range of government funded and advanced apprenticeships including: • Hairdressing
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Supply and demand
M
Cover image courtesy of St. Tropez Editor Gemma Ward – gemmaw@cimltd.co.uk Contributors Sarah Cross, Lorena Oberg, Steve Rowbottom, Errol Douglas, Tina Rook Publication Manager Julie Neill – julieneill@cimltd.co.uk Tel 01795 509112 Fax 01795 591065 Account Managers Jennifer Shearer – jenny@cimltd.co.uk Tel 01795 509112 Beccy Wells – beccy@cimltd.co.uk Tel 01795 509112 Studio Manager Paula Smith – paula@cimltd.co.uk Design and Production Grant Waters – grant@cimltd.co.uk James Taylor – james@cimltd.co.uk Tel 01795 509108 Credit Facilities Manager Vickie Crawford – vickie@cimltd.co.uk Tel 01795 509103 Chief Executive John Denning – jdenning@cimltd.co.uk © 2013 CIM Online Limited, The Goods Shed, Jubilee Way, Whitstable Road, Faversham, Kent ME13 8GD. No part of this magazine may be reproduced or stored in a retrieval system or transmitted in any form – electronic, mechanical or physical – without express prior permission and written consent of the publisher.
ale grooming has become one of the biggest salon success stories of 2013. It seems that wherever they are in the country, increasing numbers of men are booking in and visiting salons – and not only for traditional haircuts either; they’re becoming progressively open to wet shaves, hair colour, skincare, nail treatments and sunless tanning services too. In line with the rising figures, more and more men-only salons (including Sanrizz’s recent Mr. Rizzo venture in Covent Garden and Hob Man in North London) are also popping up offering specifically tailored services to tap into the burgeoning male grooming market. Father’s Day then seems like an ideal time to attract more men into the salon whether you specialise in the area or not. The savviest unisex salon owners are using their alreadyestablished female clientele to entice in their partners, family and friends through loyalty schemes, direct marketing campaigns and gift vouchers. Find out how you can get in on the act this month in our special feature, Daddy cool, starting on page 44. It may have been a long-time coming, but this month we’ve also been thinking about high summer. And that can only mean one thing: holiday season. While peak summer often means a quiet spell in the salon, masterminding a range of hair and beauty treatments that will get clients ready for their holidays as well as maintaining their look when they return is a great way to ensure a busy few months ahead. That’s why we’ve been hunting down the best summer services for this issue that will inspire your
clients to book in now and keep forever returning. So from the latest in summer hair colour to inch-loss treatments and longlasting manicure and pedicures, turn to page 38 to find out what’s hot for your salon menu now. Speaking of keeping clients coming back for more, this month we’ve also been considering the benefits of introducing a client loyalty scheme. With the rise of social media and online shopping, it’s an area that is most definitely on the rise. And some of the most successful marketing experts – in all sectors including the salon world – are utilising clever strategies to cultivate a staunch following of customers. Sarah Cross of Uber UK, who has multiple years’ experience in this marketing tactic, reveals how to ensure your clients return in her feature Fans for life, starting on page 50. As always we also have an array of business and service ideas throughout this issue to help keep your salon one step ahead of your competitors. Because offering the best service in town alongside a menu of must-have hair and beauty treatments is the only way to succeed. We hope you will find this issue an invaluable tool to plan a long, hot summer. Let the sun shine! GEMMA WARD, EDITOR
Contributions are invited and when not accepted will be returned only if accompanied by a fully stamped and addressed envelope. Manuscripts should be type written. No responsibility can be taken for drawings, photographs or literary contributions during transmission or in the editor’s hands. In the absence of an agreement the copyright of all contributions, literary, photographic or artistic, belongs to CIM Online Limited. The publisher accepts no responsibility in respect of advertisements appearing in the magazine and the opinions expressed do not necessarily represent the views of the Publisher. The Publisher cannot accept liability for any loss arising from the late appearance or non publication of any advertisement.
www.thesalonmagazine.co.uk | 03
CONTENTS
07 INDUSTRY UPDATE
June 2013 news 07 INDUSTRY UPDATE This month’s biggest salon industry news and views 12 SALON SOCIAL
Events, fundraisers and award ceremonies on the industry scene
14 STAR ATTRACTIONS
Celebrity hair and beauty news
14 STAR ATTRACTIONS
products 19 NEW PRODUCTS AND TREATMENTS June’s essential hair, beauty, nails and tanning launches
31 RAPID RESULTS The latest in results-driven facials 38 SUMMER MENU Top summer hair and beauty
services to add to your menu now
38 SUMMER MENU
44 DADDY COOL Perfect promotions to appeal to
men for Father’s Day and beyond
19 NEW PRODUCTS AND TREATMENTS
44 DADDY COOL
04 | www.thesalonmagazine.co.uk
business 49 INSPIRING LOYALTY Uber UK’s Sarah Cross reveals how to keep your clients coming back for more
53 BUSINESS TIPS Group salon owner Lorena Oberg deliberates the business benefits of Groupon
55 MANAGER PRO Westrow’s Steve Rowbottom
reveals how to maximise your salon’s retail business return
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INDUSTRY UpDaTe
St. Tropez supports its partner salons with multi-million pound global marketing campaign starring Kate Moss
S
t. Tropez is gearing up for world domination in the sunless tanning arena following the launch of its first fully integrated 360-degree marketing campaign featuring Kate Moss. The beauty brand kick-started the campaign last month by unveiling new images of the supermodel, shot by Solve Sundsbo – the fashion photographer behind all of its imagery – to the online press. The move provoked an “overwhelming” response from consumers, salon owners and retailers from across the globe with both ‘Kate Moss’ and ‘St. Tropez’ trending almost instantaneously on Twitter. The next phases of the campaign will roll out from the beginning of this month and will include print-based and online
advertising in consumer magazines and websites in the UK, US and Europe. Beauty fans are also being given the chance to win top prizes – including a trip to Saint-Tropez in the South of France – if they tweet about their summer experiences using the hash-tag #OFFTOSTTROPEZ. In addition, the brand’s 3,500 UK salons and stockists will receive a range of POS featuring the new Kate Moss images while beauty professionals will also be given the change to learn how to re-create The Kate Tan. “Salons are the backbone of our brand and we’ve been conscious to ensure that we have all the tools in place to support the professional industry with this amazing campaign,” says Jessica U Finch, St. Tropez’s global executive director. “It’s been a tough year for salons
so we want to support them by putting together all the collateral they need to maximise the success of their business.” As well as being a “genuine” fan of the brand, U Finch says Kate Moss was chosen as St. Tropez’s ambassador because of her global appeal and ability to sell products: “We hope her involvement will create more awareness and enhance our brand position, which can only generate sales. The images used on the POS also give salons an amazing tool to generate interest and encourage customers.” In addition to the new campaign, St. Tropez is gearing up to unveil some new innovations this September in “product genre and application techniques”, which it says will further support its partner salons.
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INDUSTRY UPDATE Salons offering non-surgical cosmetic procedures should prepare for “significant changes” to legislation following Keogh report, says BABTAC BABTAC is urging salon owners offering injectables, laser and IPL services to prepare for a change in legislation following the unveiling of last month’s Review of the Regulation of Cosmetic Interventions. Led by Sir Bruce Keogh, medical director of the NHS, the report …on Philipkingsley. culminates a nine-month investigation following “increasing concern co.uk to discover a wealth over the standards of cosmetic surgery and products.” of free hair health advice The report highlights that there are currently minimal, if any, through online videos, regulations for non-surgical practitioners offering dermal fillers, Botox demonstrations and and laser treatments. Such services, which have become increasingly more. popular on beauty salon menus, account for 75 per cent of the market share – with a total value set to grow to £3.6 billion by 2015. The report contains 46 recommendations proposing tighter controls on all Errol Douglas promises to aspects of cosmetic surgery practises ranging from training and certification to insurance raise the profile of British and patient consent. Key changes include new legislation to make dermal fillers available on prescription only. hairdressing to “a global Beauty industry association BABTAC provided the review’s committee with level” in his new role as recommendations on regulating the sector. It says it is “pleased” that the committee Fellowship president has taken a “proactive and impartial” approach to improving consumer safety and recommends that salon owners offering such services should prepare for changes. Errol Douglas MBE was officially “We believe that there will be some significant changes in terms of regulations and inaugurated as the Fellowship for qualifications, and as an organisation we have been driving for improved standards British Hairdressing’s new president last of training and regulation of our own industry providers,” says Carolyne Cross, chair month at an event held inside London’s of BABTAC and CIBTAC. “For therapists, it is likely that they will have to undertake Dorchester Hotel. Held in conjunction additional training to become compliant, and while this has a cost implication for each with industry charity HABB, over 330 salon, the outcome – better protected clients – guests attended – raising nearly £3,000 will be worth the additional expenditure.” for the cause. She adds: “Initial indications suggest a Award-winning hairdresser Douglas positive outcome for the industry and its inherits the role from past president practitioners but there is the potential that Mark Creed, who has led the industry too many additional levels of bureaucracy will organisation for the past two years. serve to undermine the industry and make After recieving his chain of office, many of the treatments non-viable as cosmetic Douglas promised attendees: “I’m procedures. We are quietly optimistic that the going to do my very best to ensure outcome and implementation will be positive that the British hairdressing industry is for all involved, but will reserve judgement until recognised on a global level.” the next stage of the process.” The new president reveals more The government is now considering the about his plans in his monthly The report and its recommendations, with a Salon Magazine column on page 58. response set to follow this summer.
Click…
Saks unveils own eyebrow service to rival industry leaders Salon group Saks Hair and Beauty has launched its own eyebrow grooming service that uses a combination of techniques including tinting, waxing tweezing and threading. Company insiders say that Saks Eyes sets itself apart from other eyebrow treatments on the market because its therapists are trained to create a bespoke result tailored to the individual. “Other brow treatments generally provide a very distinctive and defined look,” says Saks beauty expert Kirsty Jewson. “Saks Eyes, meanwhile, is all about achieving a perfectly personalised brow shape, with just the right amount of definition, for each individual client. It’s all about having the expertise to combine the range of techniques differently and our therapists are expertly trained to do just that.” To support the launch Saks has created a how-to video, which is available on its YouTube channel and website. First time clients undergo an introductory half-hour consultation and treatment while the next maintenance appointment slot can be reduced to 15 minutes - depending on the client’s needs.
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INDUSTRY UPDATE Anne Veck hosts event to inspire other businesses to ‘go green’ Anne Veck opened her new eco salon’s doors to local businesses in Oxford last month for an event hosted by green technology supplier BlueGen. The salon re-launched at the beginning of the year and is the first in the world to feature BlueGen Ceramic Technology, which slashes energy usage by 50 per cent. Attendees included guests from a range of businesses including Electric Hair, Birmingham University and Goodman International. Veck kicked off the proceedings by revealing her reasons behind the revamp. She then introduced interior designer Charlie Hearn, who explained how he transformed the salon into a greener business while keeping its brand identity. “Inspired by Anne’s quirkiness and love of colour I came up with the design that works well visually while encompassing all of the energy-saving benefits,” he said. “By using LED lighting throughout we were able to achieve high visual impact while saving extensive amounts of energy.” Paddy Thompson from CFCL proceeded to explain the benefits of BlueGen, which include its eligibility in the government’s Feed in Tariff scheme, heat recovery system, filter system that removes OPI sent its nail team to California’s pollution from waste water and its pipe insulation: Coachella last month to offer “BlueGen’s ceramic fuel cell technology can be custom nail designs to VIPs. used by any small business, particularly those with Guests received OPI colour-block large electricity bills,” he said. “Anne Veck’s salon manicures and coordinating is a perfect example of a business that is benefiting bourbon cocktails. from saving energy and reducing its running costs significantly.”
Festival fingers
BABTAC launches Dragons’ Den style competition to find the next innovation in beauty
The billionaire brands
BABTAC has launched a nationwide competition to reward “innovation in The world’s most valuable beauty brands the beauty industry.” The organisation were revealed recently in a ranking table is offering a £8,000 prize to help an created by Brand Finance. US line Olay entrepreneur with a visionary idea put took the top spot with a value of almost their concept into practice. $12 billion followed by L’Oreal ($9bn), Entrants will need to “demonstrate the Neutrogena ($7bn), Nivea ($6bn), potential for commercial development and Lancome ($5.5bn) and growth” to be successful. Applicants must fill Avon ($5bn). out an online form (Babtac.com/innovation) Babtac.com/innovation) and submit their core business idea and goal in no more than 400 words by email before 31 July (E: marketing@babtac.com). The top 20 entrants will be asked to submit at two-and-half-minute video clip to the BABTAC panel. Eight to 10 finalists will then be chosen to perform a five-minute presentation live on stage at Olympia Beauty in September, which will be recorded and posted on BABTAC’s website for a public vote. The final five will then present a ten-minute pitch live at Professional Beauty 2014 in London in front of a panel of influential industry experts and peers. “As industry leaders we are excited that this initiative will inspire therapists and we anticipate a high level of finalists who can prove that they stand out from the crowd with their plan,” says Carolyne Cross. “This competition will showcase the professionalism of the industry and reinforce the fact that beauty professionals have to excel at business, finance and publicity as well as be highly trained in their field. Innovation in business is a hot draw at the moment and we expect lots of attention from this competition.”
10 | www.thesalonmagazine.co.uk
THE TO-DO LIST ABERDEEN BIO SCULPTURE OPEN DAY Monday 3 June; Britannia Hotel, Malcolm Road, Aberdeen; free entry; Tel: 0161 452 7016 Original everlasting manicure pioneer Bio Sculpture is hosting two open days in Scotland this month for techs that want to take on the brand. Attendees will also be able to take advantage of special offers on gel, LED lamps and starter kits. BIRMINGHAM SFB BUSINESS DEVELOPMENT SEMINARS 20 May and 24 June; The Eaton Hotel, 279 Hagley Road, Birmingham; £100 per day; Tel: 01296 611 731 E: sfb@hotmail.com Société Française de Biosthétique’s Business Developers Seminars promise valuable information to help salon owners build a successful business and team to stay ahead of the competition.
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salon events
Salon social Junior Green, Charlotte Mensah, Michelle Thompson and Eugene Davis judged the final leg of the 2013 Mizani Afro Look Award last month at the L’Oreal Professionnel Academy in London. This year marks the fifth anniversary of the gong, which is awarded as part of the prestigious L’Oreal Colour Trophy. The overall winner will be announced at the competition’s Grand Final this month.
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Television presenter Laura Whitmore joined Aveda salon owners and representatives at London’s Kensington Roof Gardens last month for a fundraising Earth Month Gala. The event, which was held in support of Water Aid, raised awareness of the hair and beauty brand’s efforts to raise money for environmental projects around the world and featured a charity auction offering holidays, sports tickets and designer accessories. Naomi Jones, owner of Adore Beauty Salon in Worcester, has won £1,000 worth of Crazy Angel professional tanning products after entering a competition at London’s Professional Beauty Show. The salon owner was chosen at random out of hundreds of entries and received a range of products including the brand’s Airbrush Premier Elite Tanning System.
12 | www.thesalonmagazine.co.uk
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The first Mr. Rizzo opened its doors last month in London’s bustling Covent Garden. The enterprise is the brainchild of Sanrizz’s Tony and Leonardo Rizzo and offers barbering services, hair colour, grooming and traditional wet shaves – all in a retro Italian style setting. The British team behind US nail brand Orly offered spring manicures at a recent launch party for handbag label Coach. The event was held in conjunction with Red magazine and the team’s techs used colours from the brand’s new Mash Up collection to offer guests nails to complement the new SS13 collection.
This month’s biggest launches, fundraisers and special events
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5
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celebrity salon
Star attractions The latest celebrity hair and beauty news reD carPet GlaMoUr
The UK’s MAC Pro Team were on hand at last month’s BAFTAs to ensure guests arrived looking their best on the red carpet. Setting up a VIP beauty suite at The Corinthia Hotel, the team transformed a line-up of television personalities including Made in Chelsea’s Binky Felstead (pictured) before their moment in the spotlight. Make-up artist Rebecca Butterworth says: “Early twentieth century glamour provided inspiration with many looks referencing the vintage feel of Parades End and The Great Gatsby. Eyes were darkened with veils of black liner while lips took inspiration from Silent Hollywood starlets, all offset against a canvas of velvet-textured skin.”
all in tHe Detail
Flashing one of the best manicures on the entire red carpet, Londoner Rita Ora wowed the crowds at last month’s Met Gala in New York with nails that perfectly matched her dress. Created by US celebrity nail tech Dawn Sterling, she wore oval-shaped half-moon talons featuring gold chains and Swarovski crystals, crafted using CND Shellac in Studio White and CND Brisa Lite.
sUPerMoDel style
Cindy Crawford visited George The Salon in Chicago last month for owner George Gonzalez’s ‘signature blow-out’. The US supermodel, who is known for her trademark mole and long brunette mane, left the salon sporting the voluminous blow-dry and soft curled ends that’s already popular choice among the salon’s clientele. “When it comes to hair, Chicago is known for keeping styles soft and natural,” says Gonzalez. “It’s the ‘girl next door’ feel but sexier. A natural beauty like Cindy Crawford is the perfect example.”
14 | www.thesalonmagazine.co.uk
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PRODUCTS & TREATMENTS June’s hottest product news, the latest in results-driven facials and the best summer services uncovered
Mercury rising I t’s been a long time coming but summer is finally here. So before your clients jet off to sunnier climes, it’s time to pull out all the stops to ensure that they choose your business to prepare their hair, bodies and minds. And for that reason, we’ve found the latest products and most tempting summer services to help you sprinkle your menu with some new season sparkle…
ERICSON HAUG TONI & GUY MAYFAIR
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HAIR
KISS OF LIFE
TONI & GUY
Clients can now re-vamp their colour in-between appointments with Osmo’s Colour Revive. The deep conditioning treatment, which is infused with avocado oil and vitamins A and E, promises to penetrate deep into the hair shaft to restore vibrant shades. RRP £17.99; Tel: 0141 812 5000 Osmo.uk.com
INSTANTLY REPLACEABLE Hair Development offers one of the most comprehensive ranges of hair replacement systems available on the market today. Its line of advanced solutions specifically designed for men includes refined polymer and microfilament skins that can be meticulously applied in the salon using human hair. Boasting a state-of-the-art attachment system and over 60 colours, it promises natural and completely undetectable results. Tel: 0207 790 4567 Hair-development.com
GET IN THE MOOD
Promising to save salons up to 50 per cent on cost price without scrimping on quality, Italian-manufactured Mood Hair Colour offers a viable way to boost profits. Offering 79 colours using International Colour Codes that make it easy for stylists to switch brands, choose from rich reds, high-lift blondes and double pigment colour for guaranteed grey coverage. From £1.99; Tel: 01942 603 120 Moodhaircolour.com
NATURAL FORCE
Offering a complete collection of professional wet products for salon use and retail, Hempz Couture’s formulas have all been fortified with hemp seeds that are rich in fatty acids, nutrients and vitamins to promote keratin formation while improving the strength, condition and lustre. From RRP £4.99; Tel: 0845 601 4861 Salon-services.com
20 | www.thesalonmagazine.co.uk
AS SOFT AS SILK
Created by smoothing expert Kebelo, new product trio Silk promises to tame frizzy and unmanageable hair. The line includes a quinoa and chamomile enriched shampoo, luxurious super-boost conditioner and an anti-frizz cream containing hydrolyzed keratin, argan and jojoba oils. RRP from £12.95; Tel: 0845 257 3013 Kebelo.com/become-a-kebelo-salon
HANDS & FEET DISNEY PRINCESS
Created in homage to one of Disney’s most glamorous characters, OPI’s Couture de Minnie collection explores the fashionable side of Minnie Mouse by mixing pink, fuchsia and red shades with texture. Clients can choose from three crème lacquers as well as a red and white polka dot glitter shade and strawberry-hued Liquid Sand that gives nails a sparkly matte finish. £5 + VAT/ RRP £11.50 each; Tel: 01923 240 010 Opiuk.com CREATIVE NAIL DESIGN INC.
THE GAME CHANGER New nail polish innovation Vinylux by CND is set to revolutionise the industry. Offering seven days of chip-free colour, the two-step system includes a self-adhering polish that eliminates the need for a base coat and a top coat that becomes more durable when exposed to natural light. The product dries in just eight and half minutes and is available in 62 fashion-forward shades. £3.95 + VAT/ £9.95 each; Tel: 0845 210 6060 Sweetsquared.com
MEGAWATT MANI
HERE COME THE GIRLS
Perfect for making a statement after hours, Essie’s 2013 Neon Collection features six eye-catching colours including scorching fuchsia Bottle Service and neon-plum DJ Play That Song. £4.95 + VAT/ RRP £10.95 each; Tel: 0844 800 9396 Louellabelle.co.uk
Created by salon group Nailgirls London, its eponymous polish collection for SS13 features four playful hues that are perfect for beach holidays or summer in the city. The colours, which including a soft jade, coral, sky blue and acid green, are four-free, long lasting and strengthening. RRP £10.50 each; Tel: 07951 721 693 E: Joanna@nailgirls.co.uk
NICE AND SPICY
Turn up the heat in the salon whatever the weather this summer with Mavala’s Chilli and Spice Collection. With six sizzling shades to choose from including a vibrant turquoise blue and burning fire red, there’s something to brighten up everyone’s fingers and toes. £2.51 + VAT/ RRP £4.50 each; Tel: 01732 459 412
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www.thesalonmagazine.co.uk | 23
SKIN & MAKE-UP NATURAL BEAUTY Promising to nourish, moisturise, conceal, brighten and add colour to the skin, Terre d’Oc’s Natural BB Cream is teeming with natural and organic ingredients making it perfect for clients that want to look flawless. RRP £24.95; Tel: 01557 870 266 Pravera.co.uk
VITAMIN RICH Boasting cutting edge technology, Dermalogica’s Multi Vitamin Power Serum delivers synergistic dual benefits to the skin to fight the signs of ageing. Introduced for daytime use in conjunction with the brand’s Overnight Repair Serum, its anti-oxidant-rich formula contains vitamin A, C, E and F to enhance cell turnover, reduce hyperpigmentation and reveal and smoother complexion. Tel: 0800 591 818 Dermalogica.com/uk
BEAUTY IN THE BAG
Inspired by the experience of using its therapeutic blends, Aromatherapy Associates has unveiled two limited edition Ultimate Beauty Bags. Both versions are wipe-clean, feature separate compartment pockets and are finished off with the brand’s signature AA logo on the zip. From £5.97/ RRP £12; Tel: 0208 569 7030 Aromatherapyassociates.com MAC
AS IF BY MAGIC
Combining micro-fibres with a unique weaving process, Bravura London’s Dermaflannel is proven to significantly reduce skin conditions such as acne and blackheads. Touted as a real alternative to a chemical peel, its exfoliation and purification capabilities can remove cosmetics, oil and dirt with ease for instantly softer and smoother skin. RRP £11.99; Bravuralondon.com
CRACKING THE CODE
Launching after a successful 12-week Facebook campaign, Code Beauty VLM mascara promises to build lash length while providing instant lift and volume. Perfect for both day and night, VLM is clump-free and doesn’t smudge or flake while 94 per cent of women said they’d recommend it to a friend in a recent trial. RRP £19.95; Tel: 01767 682 266 E: sarah@code-beautiful.com
24 | www.thesalonmagazine.co.uk
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BODY & TANNING WORKABLE STYLE Beauty therapists will look the business in this new tunic by Inline London. Made with a new improvedperformance fabric, it boasts flattering tailoring and a slash detail on the neckline. Available in coral, taupe and blueberry, £37.99; Tel: 0845 077 0045 Inlinelondon.co.uk
ON TRIAL
Containing 60ml-sized bottles of its Gradual Tan, Tone two Lotion and Foaming Exfoliator, the LDN: Skins Discover Set is the ideal introduction to the Brit brand’s best-loved products. RRP £22.50; Tel: 01923 240 010 Trade.lenawhite.co.uk
HIGHLIGHT OF THE SEASON HYGIENE FIRST
Australian Bodycare’s Hy-Wax system eliminates the need to repeatedly dip the same spatula into the wax pot – reducing the risk of cross infection. Therapists simply attached a new disposable dispensing head to a tube of wax for each client to remove the issue of cross contamination while keeping product wastage to a minimum. Tel: 01892 750 850 Australianbodycare.com
Infused with gold and copper micro-light particles, Highlight Me from Leighton Denny’s Sun-Believable tanning line leaves the skin looking radiant and positively glowing. RRP £12.50; Tel: 01685 843 384 Sun-believable.com
ST. TROPEZ
EXOTIC PARADISE Using a combination of exotic flowers and mineral-rich salts, Elemis’ Frangipani Monoi Salt Glow melts on contact with the skin to leave it feeling nourished and delicately fragranced. £36.50; Tel: 0117 316 1888 Elemis.com
26 | www.thesalonmagazine.co.uk
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15/05/2013 17:58
ADVANCED BEAUTY INSTANT LIFT
Crystal Clear’s hi-tech retail device Lift Away the Years is proving to be a big hit with consumers. Clinically proven to increase skin firmness by up to 45 per cent, the home-use battery-powered gadget uses sonic technology to release an intensive anti-ageing serum – creating instant results across the eyes, brows and jaw line. RRP £59.99; Tel: 0870 593 4934 Crystalclear.co.uk
RENEWED RADIANCE Using mechano stimulation to target the main causes of ageing, LPG’s Endermolift treatment stimulates fibroblasts, rejuvenating them to produce a new supply of collagen and elastin. The results include a more radiant as well as a purified complexion and reduction in fine lines, puffiness and dark circles. Tel: 0800 085 0533 Lpgsystems.co.uk
GOOD ALLROUNDER Offering a new dimension in non-surgical fat removal, 3D-Lipo combines the use of cavitation and cryolipolysis to offer inch-loss results without exercise. Better still, its radio frequency and 3D-dermology features can also treat cellulite and tighten the skin. 3d-lipo.com
WORKING FROM HOME
CACI has launched into the home-use beauty gadget arena with its new Microlift device. Using a patented muscle gripping action in combination with micro-current stimulation, the product promises to gently tone the face, soften the appearance of fine lines and wrinkles and improve skin texture to reveal and more youthful looking complexion. It can also be used with the brand’s award winning anti-ageing serum for professional inspired results. Tel: 0208 731 5676 Cacimicrolift.com
TOP OF THE CLASS
Leading cosmetic laser and aesthetic equipment supplier Lynton Lasers offers a range of training courses to help therapists develop the necessary skills to excel in all aspects of laser and IPL treatment. The company delivers high quality courses in conjunction with The University of Manchester covering skin laser applications, core knowledge and a variety of more application-specific master classes. Tel: 01477 536975 E: info@lynton.co.uk Lynton.co.uk/training.php
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3D Medic Page MAY:Layout 1
9/4/13
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Page 1
Telephone: 02476 680175 Website: www.3dmedic.co.uk Mobile: 07879 438 417
Email: info@3dmedic.co.uk
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WAXING Basic Waxing Brazilian Wax Hollywood Wax
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EYE TREATMENTS Threading Eyebrow Tint / Eyelash Tint / Lash Perming Individual Lashes
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MASSAGE / BODY TREATMENTS Body Wraps Body Massage Swedish Massage Aromatherapy Massage Hot Stone Massage Spray Tan
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HAND/FOOT CARE Manicure Pedicure Reiki Reflexology Bio Lite LED Therapy
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FACIAL CARE Basic Facial Facial Massage Ultrasound Facial Diamond Dermabrasion Ultrasound / Diamond Dermabrasion Radio Frequency Glycolic Peel Diamond Dermabrasion with Ultrasound LED Therapy
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SLIMMING - Most 3 Popular Treatments Cavitation Lipo Laser Vaccum
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ADVERTORIAL
Pure luxury Combining indulgence with a results-driven product line, Jane Scrivner’s facials are a winning salon formula
J
ane Scrivner’s skincare range is focused on creating beautiful, flawless skin – naturally. It has won two Anti-Ageing Beauty Bible Awards for its facial treatment oils and many more across its full range – meaning that it doesn’t have just one champion product: it has a full team. The Jane Scrivner range starts with its
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Nourishing Cleanser – a non-stripping, deep cleaning, cleanser – which yields a result in itself. Combing 100 per cent organic jojoba oil with beeswax and essential oils, it gently melts make-up and purges pores without removing the skin’s own natural defences. Jojoba oil is skin balancing, it will also help replenish collagen and elastin and is easily absorbed deep down into the reparative layers. Just as jojoba oil balances, each product in the rest of the range has its own responsibility. Key formulations include Un Condition Oil for eczema, acne, acne rosacea and psoriasis; Intense Oil for wrinkles, fine lines and scarring; Quartz facial grinds for smooth skin; and Rose Gold for thread veins.
Focusing on using single key ingredients in each product means the brand can target specific skin problems efficiently. It also means that it professional treatments combine the prescriptive with abject luxury. Salon treatments should be about the entire experience. However, if there isn’t a tangible result, then it’s hard for clients to justify a return trip. Using Jane Scrivner’s product warming chamber – The Orb – alongside its range of skincare products means that therapists can offer their clients a unique and luxurious facial or body treatment while addressing their clients’ key skincare concerns. And that really is a true result. Tel: 01789 801 040 Janescrivner.com Spapliance.com
PROFESSIONAL SKINCARE DARPHIN
The results are in... A marriage of visible skincare results and pure indulgence is essential for today’s demanding facial clients
W
ith the jury still out on the safety of non-surgical cosmetic procedures, results-driven facials are becoming increasingly popular riskfree alternatives to Botox and fillers. But unlike their often-painful medically based counterparts, today’s consumers are becoming more demanding when it comes to visiting the salon for a professional skincare service. Because unlike a few years ago when the majority were happy with some pampering and respite, they now expect visible results and the ultimate experience of indulgence. “Customers today want a great experience – but not at the expense of the result,” says Candice Gardner, education curriculum manager for The International Dermal Institute UK, which is responsible for Dermalogica’s research and development as well as its training programmes. “The recession has made the customer assess budgets and has made them more frugal but driven by value for money and quality. Customers are willing to spend on good home care, but need to really justify services such as having a regular skin treatment. “In order to keep using their homecare of choice they will forgo treatments, opt for shorter budget-friendly services or stretch the time between their appointments. If
you cannot offer a skin improvement and result, you will lose the clientele.” Noella Gabriel, director of product and treatment development for Elemis, agrees, adding: “Clients must see an immediate difference after any facial experience, whether it be 15 minutes or an hour. They want to physically see a difference in minimum time at affordable prices. We are in an economy of time and money – the customer is still spending but only on something they trust.” With shorter time scales and smaller wallets in mind, Elemis created its 30-minute Skin Booster Facials as the ideal solution for the modern consumer. Designed to achieve the maximum results in the minimum time, the brand recommends clients return for the quickfix treatment every two weeks – giving salons a regular income and consumers a more manageable commitment to skincare (Elemis.com). French skincare house Guinot also introduced its own 30-minute facial at the end of last year. Hydraclean includes a deep cleanse, use of a patented heated electrode and a relaxing facial massage to leave the skin looking nourished and luminous. And with a price tag of £25 per treatment, it is immediately accessible to the modern woman’s lifestyle and budget (Tel: 0800 590 094 Guinot.co.uk).
Pampering and results But for those willing to invest more time and money into results – clients still expect a pampering aspect too. And responding to demand, new brands have hit the market offering the perfect synergy. “While facials should ultimately be about results, treatments for the skin also need to be combined with quality de-stressing, relaxation and escape from the daily grind,” says Liz Badger, founder of British brand Face the World, which offers a signature facial based on both factors. “Rejuvenation of the skin and soul is the way forward now.” Since its launch in 2011, Face the World’s unique and patented facial is a carefully timed and choreographed experience that uses products, textures, aromas, massage techniques and music representative of different countries from around the globe. “Instead of relying on mechanical gadgetry, it’s the technical competency of the therapists themselves that is key,” says Badger. “The emphasis is on creating a holistic multi-sensory experience. The client is taken on a blissful journey, visiting several different countries within the same treatment, which is memorable, believable and results-driven for the skin and uplifting of the senses. Clients are left feeling energised with radiant skin.”
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PROFESSIONAL SKINCARE Jane Scrivner, who is co-founder of Spapliance – the company behind spa innovation The Orb – as well as the founder her own eponymous line, also believes such facials are a winning combination for today’s clients: “Indulgence is a luxury while tangible differences are a necessity,” she says. “A combination of the two is always going to be a winning formula. If a client takes an hour out of their day then they need to be transported away to deep relaxation and awake with perfect skin.” Her company’s Orb Balance Facial promises to offer exactly that. Merging tradition with technology and science with nature, products – including oils, serums and balms – are heated inside The Orb, which is a potable warming chamber. These are then brushed onto the skin to help promote deep levels of relaxation and product effectiveness. “It brings that partnership of abject luxury and high performance,” says Scrivner. “The treatment delivers on all sensory needs and uses products and appliances to accelerate the effects. Our skincare is award winning and so is our technology, but most importantly our clients leave feeling ‘blissed out’ with beautiful skin.” (Tel: 01789 801 040 Janescrivner.com Spapliance.com).
Non-surgical alternatives Another trend making waves in the results-driven arena is the ‘natural face lift.’ British beauty line Heaven is one brand that makes such a promise. Its Bee Sting Facial – which is reportedly a favourite of Camilla Parker-Bowles and Kate Middleton – claims to ‘delivers the results of Botox without the needles.’ Created by founder Deborah Mitchell, it uses products containing natural ingredients that control the facial muscles for immediate lifting, tightening and firming effects. Products used include Heaven’s Advanced Skin Polish Exfoliator, Divine Cream, Bee Venom Mask and Bee Venom Eyes, which promise to sooth and nourish before revealing a brighter complexion. Japanese cosmeceuticals brand Forlle’d meanwhile is also focused on offering anti-ageing results without surgery or injectables. Its Hyalogy Platinum series boasts a new type of hyaluronic acid with smaller molecules, which are capable of penetrating into deep layers of the skin. This increases the skin’s ability to retain moisture to give a double moisturising
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DERMALOGICA
effect. The range has also been developed to control the photo-ageing process by boosting cellular activity and protecting against free radical damage. Therapists can mix and match its anti-ageing formulas to offer clients customised results-driven facials for instantly visible results (E: A.kamkin@nanocosmetec.com Forlle-d.com). Likewise, skincare pioneer the International Institute for Anti-Ageing is also touting alternatives to surgery as one of the biggest trends in beauty. “Anti-ageing treatments are the most in demand right now and the age at which women are worrying about lines is getting younger,” says training director Tracy Tamaris. “The mature clients who don’t want to go down the surgical route are now demanding more of their facials because they want the equivalent effects to a facelift, without the downsides. They want to walk out of the salon and for people to notice a difference because they look fresher, their skin tone is more even and the texture smoother.” To meet demand, its skincare brand Environ has recently launched the Frown Treatment, a professional facial that uses a trio of penta-peptides to target frown lines. Using its Ionzyme DF machine, the ingredients are driven into the skin to soften lines and reduce muscle tension to help prevent new lines and wrinkles from forming. The company has also carried out its own trials to prove that it can achieve visible results. “People, including celebrities, are turning their backs on toxin injections because they don’t like the unnatural appearance they give the face,” says Tamaris. “The Frown Treatment targets
the same chemical complexes as toxin injections, but without the associated risks. Moreover, it doesn’t completely inhibit natural expressions.”
Medical procedures But for those clients looking for a treatment that’s even closer to a surgical procedure, micro-needle therapy is a popular skin rejuvenation treatment borrowed from the aesthetic industry that offers real results and no downtime. Therapists use a rolling barrel device integrated with micro needles to damage the skin and kick-start collagen production. When it first launched the treatment was the reserve of medical professionals. However, more recently, it was opened up to salons when Boston Medical, a company that specialises in aesthetics, created the first insuranceapproved training for beauty therapists. With a focus on results, it also introduced its SR Serum that can be used before and after micro-needling to boost the treatment’s efficiency. When combined, the service offers reduction of fine lines and wrinkles, enlarged pores and hyperpigmentation as well as a glowing and more even complexion (Tel: 0207 727 110 Boston-medical-group.co.uk). So with the latest innovations in facials available to salons and therapists, it’s possible to offer results that are on a par with Botox and fillers. Because with the long-term safety of injectables in question, offering clients the next best thing is paramount to earning some of the UK’s burgeoning £1billion skincare industry. To succeed, salon owners just need to strike the perfect balance between pure indulgence and tangible results.
ADVERTORIAL
Hollywood’s secret With one pot sold every 10 seconds, rescue treatment Glamglow is storming the skincare market with its retail and professional product line
A
ward-winning skincare product Glamglow provides salons with the perfect rescue treatment. Using the revitalising mask as part of a professional facial, it produces a pleasant tingling sensation, delivering active ingredients that detoxify the complexion for instant and cumulative results. Already a favourite retail product, the brand has created a simple yet effective strategy for trade customers with a threefold framework to
increase salon revenue. The Glamglow plan includes two high performance results-driven facials (20-minute express RRP £25 and 50-minute treatment RRP £40), which salons can offer using its newly launched Pro Sexy professional sized version of the product alongside profitable retailing opportunities. Created exclusively for trade customers, the large Glamglow Pro Sexy (237ml, £63 + VAT) comes in a cost-effective sized pot that allows therapists to offer up to 45 facials. The company also provides a facial protocol with every purchase giving clear instructions on how to achieve optimal results. Salons are able to generate as much as £1,800 from one product (based on charging £40 per treatment).
So if you’re looking for a salon-friendly add-on service with a strong global following, Glamglow could be the answer. Tel: 0844 800 7661 Glamglowmud. co.uk
We’re Revolutionising Facial Massage Join us for the Journey... Face The World® is a patented holistic facial experience designed to nourish the skin and enlighten the soul. Unlike other facials, our treatment is unique in that it will take your clients on a blissful sensory Journey around the world. They will ‘travel’ to four different countries where the music, aromas, techniques, temperatures and textures represent each country visited – and all within the same facial! • • • • • • • • •
Patented facial treatment Choreographed experience Complementary mini-treatments Exclusive world music Results-driven product range Natural ingredients, paraben free Nationwide training No tie-in period No minimum orders
Individual Therapist Package • • • • • •
1-day hands-on accredited training Price covers training for one person Full Salon Product Starter Kit* Exclusive music CD All training materials & certificate Tutor can travel to your venue * Covers up to 25 treatments
£199 + VAT
To claim your full-sized Salon kit quote “KIT” on booking
Salon & Spa Package • • • • • •
1-day hands-on accredited training Price covers up to 6 members of staff Double Salon Product Starter Kit* Exclusive music CD All training materials & certificates Tutor can travel to your venue * Covers up to 50 treatments
£295 + VAT
To claim your £200 discount and double Salon kit, quote “DOUBLE” on booking
Practitioner Training Accredited by:
www.face-the-world.co.uk
Swissdermyl – distributed exclusively in the UK by Calla Distribution Ltd • Professional only • Results driven • Luxurious • High tech • Collagen Pure Swiss skincare Low start up – no minimum order thereafter Calla Distribution Ltd T: 01635 749749 E: team@calladistribution.co.uk W: www.calladistribution.co.uk @CDLTeam www.facebook.com/Swissdermyl www.facebook.com/calladistribution
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ADVERTORIAL
Face the future Japanese cosmeceuticals brand Forlle’d has arrived on UK shores offering patented technology and tangible anti-ageing results
E
very salon owner knows that salon business is all about clients. It’s imperative to keep them happy and satisfied so they return. So the question that really has to be answered by every business owner is what do clients want? The answer to this is simple: to see results. And if there is something that can provide positive results in the skincare market, it’s definitely the hi-tech nature of cosmeceuticals.
The science part The skin is a complex organ consisting of several layers, each of them fulfilling a specific function. As the main shield against contamination from the outside environment and climate changes, the skin requires proper maintenance. What you see when you look at your skin is the uppermost layer, the epidermis, which has evolved through the years to be the best protection for the body. This is exactly the reason why it is very difficult to bypass it so it remains the main challenge for skincare developers to deliver active
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components across the skin barrier. A lot of skincare products only operate at the epidermal level, as the molecules of their main ingredients are far too big to penetrate deeper than the epidermis. However, to yield the best results, it is important to cross the epidermis and deliver active ingredients to the lower layer of the skin, the dermis, as this is where wrinkle-causing processes take place. The main cell type of the dermis are called fibroblasts and they produce the structural proteins collagen and elastin as well as hyaluronic acid, which are extremely important giving skin volume and making it look healthy and smooth. With time fibroblasts age and produce less structural proteins, making wrinkles appear. So it’s no wonder that keeping and replacing them is the main concern of many anti-ageing skincare product lines or treatments. While many topical treatments cope quite well with working on the epidermal level, the problem with bypassing it and delivering active ingredients to the dermis
ADVERTORIAL ingredient for skincare results. However, the molecules of the conventional variety are generally too large, which did pose a serious problem for product developers: the acid could not penetrate the skin in any way other than by a popular method of injections. It only covered the skin and could not ensure the desired result to retain moisture. This gives incontestable value then to the debut of a new hyaluronic acid with molecules of unique size – only fivenanometers with high ionization levels. This is a unique patented technology presented by Forlle’d.
Technological breakthrough
still exists. One of the most innovative and effective ways of penetrating through the dermis is presented by Japanese cosmeceuticals Forlle’d.
Wonder ingredient There is one biologically active substance of natural origin that holds a special place among the others – and that is hyaluronic acid. First of all hyaluronic acid has the ability to hold moisture 6,000 times greater than its own weight. One gram can actually hold six litres of
water. Hyaluronic acid is an important component of the matrix of the dermis and plays an important role in cell interactions. The natural regeneration of cells and dermal fibroblasts properties are directly dependent on the concentration of hyaluronic acid, which decreases with age. Hyaluronic acid protects cellular immunity and prevents the appearance of infection. Moreover it prevents the development of allergic reactions and exhibits strong antioxidant activity. Hyaluronic acid is an essential
Based on these scientific achievements and due to a patented manufacturing process, Forlle’d laboratory created a low molecular hyaluronic acid that is capable of penetrating into deep layers of skin. Penetrating through the basal membrane into the dermis, the low molecular ionized hyaluronic acid implements its ability to retain moisture, giving a double moisturising effect from the inside and out. Based on this new technology, Forlle’d presents its anti-ageing skincare line Hyalogy, which consists of cleansers, lotions, creams, masks and serums. Hyalogy by Forlle’d offers a range of benefits such as deep skin hydration that it says is more effective and longer lasting than other skin moisturisers. Meanwhile, Forlle’d skincare products have been designed to be mixed and matched to create customised treatments. Moreover, its highly concentrated formulas are extremely economical and last three times longer than other cosmeceuticals – offering a huge benefit for salon owners. But probably the most important and significant advantages are immediate and visible scientifically proven results, which are something that both salon owner and client are looking for. Forlle’d is now exported to more than 30 countries all over the world and recently landed on our shores as one of the latest cutting edge skincare lines. So if you’d like the opportunity to experience one of the best innovative approaches to anti-ageing available today, don’t miss this hi-tech brand. Forlle’d will be present at Face – the UK’s premier aesthetic conference and exhibition – in London on 21-23 June (Faceconference.com) E: info@ nanocosmetec.com Forlled.com
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ADVERTORIAL
Laser pointers In light of the recent Review of the Regulation of Cosmetic Interventions, Mapperley Park’s Jo Martin explains why salon owners should prepare for the changes expected of a largely unregulated sector
L
ast month saw the publishing of the Review of the Regulation of Cosmetic Interventions led by NHS medical director Sir Bruce Keogh. The report has sent shockwaves through the industry, with many salon owners offering injectables and lasers wondering how it will affect their businesses. The 67-page review considered a wide range of evidence and witness testimony and made some broad-scope recommendations for the future regulation of cosmetic medical industry, which includes surgery, injectables and laser/light treatments.
The purpose of the report is to provide an underpinning for a new legislative framework in both surgical and non-surgical interventions. Key recommendations are that providers should be able to deliver a high standard of expertise and work with an informed and empowered public with access to redress and resolution when things go wrong. Sir Bruce does not say what any new legislation would look like and battle lines are now being drawn between those looking for mandatory regulation and those who would still prefer a selfregulatory approach. Government will
consider its options before responding this summer. However, at the centre of the report is the need for adequate training. Many laser practitioners in the UK have not attained the high standards mentioned in the report – and certainly cannot show that they have done so. All Mapperley Park practitioners are BTEC qualified to deliver laser procedures – and we have delivered training to other laser practitioners to more than 7000 professionals over 10 years. If you want to offer high standard laser and IPL services, we have the experience to help provide evidence of your own expertise and professionalism. Tel: 01159 690 111
The Original Everlasting Manicure
Bio Sculpture Gel, the original everlasting manicure, is a chip-free, salon treatment that cures to a strong yet flexible, glossy finish under UV LED light in 30 seconds and lasts for up to three weeks. The Bio Sculpture Gel system can be used to extend and build the nail and includes a range of different treatment gels, designed to suit various nail types. The damage-free, nourishing treatment will protect and enhance the natural nails and is available in over 150 colours. As the original nail gel, Bio Sculpture Gel is tried, tested and proven. For further information on starter kits and training courses for beginners and experienced nail technicians visit www.biosculpture.co.uk or call 0845 331 2347
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@biosculpturegb
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154 Bette
www.biosculpture.co.uk
155 Jackie
156 Brigitte
157 Elizabeth
158 Audrey
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ADVERTORIAL
Summer scents Absolute Aromas offers a range of retail summer essentials clients will love
L
eading UK aromatherapy specialist Absolute Aromas offers a comprehensive product range of essential oils, carrier oils and bases as well as pre-blended oils and massage blends. For summer the brand’s Himalayan Salt Scrubs are an ideal choice for exfoliating the skin before holidays or sunless tanning treatments. Available in a choice of Relaxation and Detox blends, they are packed with mineral-laden salt harvested from the foothills of the Himalayas and essential oils to leave the skin feeling refreshed and nourished. Absolute Aromas’ Travel blend is also ideal for retailing to clients over the summer months as it can ease travel sickness. A natural alternative to travel sickness remedies, its main ingredient is
ginger, which is known to ease symptoms of nausea. The product can be used throughout a journey inside the brand’s AromAbout in-car diffuser or by putting a few drops on a tissue to inhale. Lastly, the brand’s Lemongrass or Citronella essential oils are ideal for keeping insects and mosquitoes at bay when on holiday or eating al fresco at home. Tel: 01420 540 400 Absolute-aromas.com
SPECIAL JUNE OFFER Spend £25 + VAT at Absolute-aromas. com this month and receive a free Sisal Body Brush while stocks last.
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SUMMER MENU MINT VELVET
hot summer services
The season’s hottest hair and beauty services to add to your menu now THE HAIR SMOOTHER Keratin-based hair smoothing treatments have come a long way since they first hit the market. And touting the service as the ultimate pre-holiday hair treatment will keep clients’ hair looking its best until autumn. The latest formula innovations mean it’s even easy to offer clients frizzfree hair that’s protected from humidity the harsh summer elements. Brazilian Blowout’s Original Pro service helps improve the hair’s condition by enveloping each strand in a protective protein layer. This eliminates frizz as it smoothes, offering results that last up to 12 weeks when used with the brand’s Acai After Care maintenance products (Tel: 0845 862 5110 Ganeshagroup.co.uk).
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THE INCH-LOSS TREATMENT Most clients want to shed a few pounds before donning their bikinis. In addition to weight-loss programmes, salons can aid their clients’ efforts by offering a holisticbased inch-loss body treatment. Oxyjet’s Body Slim uses pure oxygen alongside red and blue light technology to effectively target excess fat and cellulite. Topical ointment is applied and the problem areas are blasted with oxygen via a small wand applicator, helping the product penetrate deeper into the skin while ridding the body from toxins. Afterwards a light therapy treatment activates the metabolism process to break down fat cells while cooling and tightening the skin (Tel: 01775 722 243 Oxyjetuk.co.uk).
THE PERFECT TAN As more clients worry about the damaging effects of overexposure to UV and UVB rays, sunless tanning is becoming an increasingly popular service for preholiday bookings. But rather than risking looking unnatural, the trend for bespoke tanning services is on the rise. That’s why Australian brand Vani-T has created its Cocktail Tanning Menu offering varying blends of its customisable solutions. Therapists can discuss the options available to the client and then use the menu to mix the correct amount for the desired result. Its solutions contain natural ingredients and adjust to the client’s own skin tone to reveal a completely distinctive result (Tel: 0208 280 1026).
SUMMER MENU THE TWO-WEEK MANI-PEDI An essential pre-holiday service, the latest professional nail colours offer long-lasting results that won’t chip, smudge or peel for a fortnight. The Bio Sculpture ‘everlasting manicure’ was the first of its kind on the market. Today the company offers over 150 core colours alongside trend-led shades each season. Applied like gel using a brush and then cured under a UV or LED lamp, it lasts up to three weeks on fingers and six on toes (Tel: 0845 331 2347 Biosculpture.co.uk). Alternatively, Nail Harmony’s Gelish comes in a polish bottle and is cured under a UV lamp for flawless results that will last all holiday (Tel: 0800 014 8300 Nailharmony.co.uk).
THE HOLIDAYPROOF LASHES Ideal for clients that don’t want to worry about their lashes on holiday, eyelash extensions and semi-permanent mascara offer a more high impact alternative to a traditional tint. Flirties’ Xaggerate professional mascara promises to offer striking results that will last up to three weeks. The product is applied by a salon professional and can be worn over natural lashes or extensions for a smudge-free finish. The company offers therapists a complete range of products as well as training courses to help them make the most out of the service (Tel: 0845 022 2233 Beautytrix.me).
THE CELLULITE BUSTER Services that can help reduce cellulite are always a popular choice for clients in the summer months. And while aesthetic treatments often require a vast investment to set up, it’s still possible to offer results without paying for expensive equipment. Elemis’ Body Sculpting Cellulite and Colon Therapy is a holistic service that harnesses the power of massage. Helping to detox the body, aid digestion and stimulate the colon, the body is brushed and then massaged before the application of Elemis’ Fennel and Birch peel-off body mask. The therapist then applies Body Sculpting Firming Cream using a sweeping massage technique to encourage lymphatic decongestion (Tel: 01278 727 830).
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MINT VELVET
THE NEW COLOUR Blonde clients love to lighten their hair for the warmer months so offering a new and exciting colour service is a great way to capitalise on demand. London’s Charles Worthington salon has masterminded the exclusive London Lights service, which combines a pre-balayage primer cut as well as the bespoke application of hand-painted colour. A natural update on the ombre hair trend, it creates a multifaceted, expensive-looking result with a darker shade at the root area and an array of shades and tones at the lightened ends. The cut also maximises the look (RRP £185; Charlesworthington.com).
THE POWER BROWS Perfectly groomed brows have become one of the biggest beauty trends of the year. And the demand for ‘power brows’ is distinctly on the rise. However, with many clients visiting salons with overplucked brows, it hasn’t always been possible to create a fuller look. Luckily eyebrow specialist ILAH has created the 45-minute Red Carpet Brow Treatment, which includes tinting the hair and skin. The service is great for clients with sparse eyebrows and it also removes the need to use pencil to fill in any gaps – making it ideal for holidays. A professional kit costs £99 + VAT while in-salon training for up to eight therapists is £250 + VAT. The price of each service, which commands £25 to £45, works out at £0.08 (Tel: 0844 096 1877 Ilahdistribution.co.uk).
HAIR REMOVAL
Waxing is a beauty salon summer staple and advancements in formulations and technology has meant the service is more efficient than ever. What’s more, with ever changing bikini line trends, it can be promoted as an essential service for clients preparing to hit the beach. Mancine Cosmetic’s latest iFlexx strip and hot wax has been fragranced with apple and papaya to offer clients a summer-inspired experience. The new formula boasts a lower melting point, thinner application and an ultra-pliable superior grip. Better still, it’s ideal for using all over the body and is great for sensitive skins (Tel: 01902 566 526 E: Mancine@ sk-one.com).
THE MOISTURE INJECTION TREATMENT
Sun-scorched hair can be transformed using ultra-nourishing professional treatments at the backwash. Aveda’s Botanical Therapy service was created to restore summer hair before the onset of winter. Offering five customised options to transform the hair and scalp, the treatments combine the power of touch with aromatherapeutic essential oils to create a luminous result. The hair is shampooed before the stylist sprays the ends with one of the brand’s professionalonly botanical-based treatments such as Dry Remedy, Scalp Remedy or Damage Remedy. The client’s head is also massaged to aid penetration of the ingredients while creating a relaxing experience (Tel: 0870 034 2380).
ADVERTORIAL
Profit booster Brazilian Blowout’s professional treatment and new retail products offer salons a lucrative opportunity
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offering better value for salons. Moreover, razilian Blowout has swept the in addition to its basic product line, there globe as an innovative and are now some new products available to highly successful product line. the UK market. These launches can boost By revolutionising the process the salon’s revenue stream while improving of smoothing, fortifying and beautifying all the results of the professional treatment. hair types, it was an instant hit with salons New to the market is the Brazilian and their clientele. Blowout Dry Oil, which uses powerful For a £450 investment, salons can antioxidants found in acai berries and oil produce up to 34 treatments – generating that won’t weigh hair down. Damaged between £6,000 and £13,000 in hair is virtually reconstructed by revenue. Meanwhile, clients can go home this powerful product, keeping hair immediately after a Brazilian Blowout smooth, silky, and light for longer. treatment and wash or style hair because Meanwhile, the new Acai Flexible there’s no three-day waiting time as with Molding Clay Wax creates incredible other smoothing products. And unlike hold on all hair types without looking other products, the treatment works well greasy or weighing it down. The hair on a wide range of hair types. can be shaped and defined while Brazilian Blowout has recently launched 08 ILAH Brows:Layout 12:27 1 remaining flexiblePage and healthy looking. a larger sized version of its masque2 27/2/13
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So by investing in Brazilian Blowout’s professional and retail products, salons in the UK are set to make a very big profit. Tel: 0845 862 5110 Ganeshagroup.co.uk
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ADVERTORIAL
Instant lift Invest in Nouveau Beauty’s A-Lift machine to give your facials an instant boost
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or clients requiring a noninvasive, re-energising treatment with instant results, established beauty brand Nouveau Beauty Group offers deluxe anti-ageing facial machine the A-Lift. And its vast list of benefits, which include lifting and toning, re-hydration and the treatment of wrinkles and lines, are causing commotion around the country among consumers and salon owners alike. The Lunchtime Lift is one of four specially designed treatments on offer while the express 15-minute facial, craved by well-known stars, is currently generating mass media interest as numerous celebrities include it in their
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pre-red carpet beauty regimes. The express treatment is proving to be the perfect add-on service – fast and affordable for clients, its advanced technology is also simple for therapists to use. The recent surge of publicity has created a huge public demand and consequently salon sales for the A-Lift machine, which comes complete with an intensive two-day training session. So far it has seen a 114 per cent increase in sales year-on-year. The machine costs £3,800 + VAT and comes complete with training, marketing
materials and continued brand support. Finance is also available. Tel: 0845 644 3994 Alift.co.uk
ADVERTORIAL
Summer slimming sensation Get clients ready for the beach with the Arosha Slimming Express Programme
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ow your clients this summer with the exciting new Arosha Slimming Express Programme, the latest inch-loss sensation for salons and spas from Italy. Available from Carlton Beauty and Spa, the Arosha range offers sophistication and science combined with practicality. Easy to use and extremely hygienic, it features pre-soaked, pre-packed disposable bandages to offer a fast and effective twist on traditional body wraps. The bandages are impregnated with innovative ingredients to help eliminate water retention, aid cellulite reduction, moisturise and tone the skin. This allows therapists to create an enjoyable yet results-driven treatment for each client. In addition, these unique wraps can be successfully combined with hi-tech electrotherapy treatments to further
enhance the results. A cost effective Starter Pack designed for professionals is also available, helping salons stand out from the crowd without breaking the bank.The pack includes enough product for eight full treatments as well as two Dry Brushes for both professional use and retailing. It also contains Aqua-Drain, which can be used to clear toxins and drain the lymphatic system; Slim-Cel 3 to promote circulation and cellulite reduction; and Cel-Term 4 – a warming treatment designed to kickstart a slimming effect by burning fat. To complement and enhance the treatments, a luxurious range of salon and retail products is also available. These have been enriched with opulent ingredients to aid toning, firming and moisturising as well as improving the appearance of cellulite and stretch marks. The product range features five different bandage body wraps, three
salon products and three retail products. So let your salon sizzle this summer and opt for the Arosha Slimming Express Programme – it’s time to put your competitors in the shade. Tel: 01903 761 100 Thecarltongroup.co.uk
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MEN’S HAIRDRESSING
Daddy cool Use this month’s Father’s Day as the perfect opportunity to tap into a new wave of image-conscious male clients
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Nottingham. “The classic short back and sides is here to stay – especially with further influences coming through from
COURTESY OF H&M
ale grooming has become the salon industry’s biggest success story of 2013. A recent report commissioned by Salon Services has revealed that there’s been an average 53 per cent increase in male custom over the past 12 months. And men aren’t just booking in for haircuts either: in addition to asking for their monthly ‘short, back and sides’ male clients are putting their hands in their pockets to pay for wet shaves and beard trims as well as massage, hair colour and manicures too. So with Father’s Day just around the corner and the first ever National Men’s Grooming Day kicking off on 10 June, there’s never been a better time to reassess your treatment menu and up the ante on male grooming services to cater for this rapidly expanding market.
A close shave
The final cut Haircuts for men will always be popular. However, thanks to fashion trends and well-groomed celebrity icons like David Beckham, experts say that opting for more credible salons over drop-in barbershops is becoming more of a priority for male clients. “Men are demanding the sharp and neat crops as seen on Mad Men and Broadwalk Empire and it takes skilled precision cutting to pull it off,” says Angelo Vallillo, art director for unisex salon Zullo and Holland in
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recently installed a VIP suite to cater for the city’s sports players. However, despite its popularity, it will still use Father’s Day to attract even more clients and has already sent out an email campaign to its entire database shrewdly using fashion trends to hook in more bookings. “We’ve sent out two email campaigns playing on the Great Gatsby theme,” he says. “One has gone out to our male clients offering the polished look of Jay Gatsby while the other went to our female customers offering to restyle the man in their life.”
The Great Gatsby, where the hair is longer and top but heavily groomed to perfection and with obvious product use.” Former professional footballer Vallillo has garnered a large male fan base since he joined his uncle’s salon six years ago – so much so that the business has
But haircuts aren’t the only service enticing a male clientele. Hot towel wet shaves, the traditional haircut and shave service as well as head shaves and waxing are becoming increasingly popular among men. And even better still, they can be offered easily as add-on services at the cutting station. “The beard and moustache trend has really taken off all over the UK,” says Simon Shaw, European artistic director for Wahl UK. “So the best salon owners have been reacting by offering new specialist shaving menus with services such as a full wet shave, hot towels and beard lining.” One company that’s been at the
MEN’S HAIRDRESSING forefront of the trend is The Shave Doctor. According to CEO Mark Sproston, its hot towel wet shave has seen a 40 per cent rise in popularity since its launch in 2010. “More and more barbershops and salons are now introducing this service to their menus,” he says. “Some of this has been through demand of the salon’s clients as their male customers are demanding more services than just a standard haircut.” The brand trains salon professionals how to offer its unique 10-step wet shave, which combines hair removal with a men’s facial (Tel: 01889 882 783 Shavedoctor. co.uk). Meanwhile, it also offers a full retail line for salons that want to maximise sales on the back of bookings.
Spreading the news Even if you don’t already have a strong male client base, Father’s Day can be used as a great hook to expand your target market. Salon owners should take advantage of their female clients this month, as they will undoubtedly be looking for gift ideas for their fathers and husbands too. “All salons that cater for male clients should really take advantage of this time of year,” says Sproston. “This is especially true for unisex salons as female clients will be purchasing gift vouchers or gift sets for the male members of their family. Strong marketing in salon windows and on workstations is fundamental in getting the interest.” Shaw agrees, adding: “Remember to talk about your Father’s Day promotions to your female clients too as they’re the ones that will be spending. Make sure they know that you have products and vouchers available that would make great gifts.” And if you do already attract lots of men, Father’s Day can be a great way to pull in extra numbers. Adam Carvin from men-only salon Hob Man in North London suggests running a ‘recommend a father’ incentive: “If you are stuck for ideas look at successful promotions that you already run and adapt these for the occasion,” he says. “For example, we’ll be encouraging clients to bring their dads along to the salon to receive £5 off their total bill.” Packages can be a great way to encourage a push in services and retail combined. Carvin suggests offering a percentage discount on products with every cut and hot towel shave service. “This doesn’t limit your options on retail and plants the seed that for a little bit extra,” he says. “The client is getting
a great deal, even if the product is for themselves rather than a gift.” Offering packages as Father’s Day gift ideas to your existing clientele is also a great way to drum up new business. New men-only salon Mr. Rizzo, which recently opened its doors in London’s upmarket Covent Garden area offering services including haircuts, colours and wet shaves, has put together a range of gift ideas especially for the occasion. Its first two Father’s Day packages include professional services while the second is a goodie bag containing grooming products. The salon is promoting the offer through menu cards in Sanrizz salons (its parent company) alongside window stickers. “We’ll also be offering these as gifts ideas on Timeout.com where e-vouchers can be purchased as gifts,” says manager Hari Efthymiades. “Other sites such as Lastminute.com are also great platforms to promote male pampering around Father’s Day.”
of the best… male grooming products BODY SCRUB BAR Jack Dean Gentleman, £6.25 + VAT; Tel: 0800 262 509
PROEDGE CUTTING COMB Denman, £5 + VAT; Tel: 0800 262 509
Going viral So how can you spread the word even further still about your Father’s Day promotions? Vallillo suggests using the power of social media: “About 30 per cent of our Facebook likes are men, and we try to keep that in mind when designing posts,” he says. “It can be tempting to focus on things that interest our female clients. But, as with any offer, you should be pushing across all your communication channels. One easy and topical campaign would be to post pictures of male celebrities to show how their styles have changed over the years, or photos of particular looks with advice on how to achieve them. Link it to your Father’s Day promotions and you’re laughing.” Likewise, Efthymiades also believes that social media is the way forward if you want to appeal to a male audience. “We use Facebook to post lots of men’s fashion and grooming news and our continual updates give people a reason to come back daily,” he says. “We also use Twitter so we can join in conversations with potential clients as well as Instagram to showcase our work.” So whatever your plans are for June, make targeting more men number one on your agenda. The male grooming boom that experts have been promising for the past decade is finally here – and it’s time to capitalise on a new image-conscious society.
DOUBLE HITTER SHAMPOO & CONDITIONER Mitch by Paul Mitchell, £7.03 + VAT/ RRP £13.95; Tel: 0845 659 0012
SHAVE OIL The Shave Doctor, £3.15 + VAT/ RRP £7.95; Tel: 01889 882783
MATTE NAIL ENVY OPI, £9.10 + VAT/ Tel: 01923 240 010
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ADVERTORIAL
Lessons in luxury Add a touch of luxe to the salon floor with the Cici by Cordcourt collection
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he Cici by Cordcourt collection offers many stylish yet practical uniform styles to suit the look of your salon. Available in polycotton, stretch fabric and a new linenlook fabric, each garment is hardwearing and practical and comes in a range of subtle colours in natural tones such as slate, pebble and soft lime. Managing director Nicola Argyle says: “We always select high quality fabrics as we have extremely loyal customers who have come to expect the best from us. Lots of customers have commented w a xataexhibitions c a d e m y we attend that they have worn our products for over a year and they still look like new. Many exclusive salons and spas have bought the luxury Cici by Cordcourt range as it is elegant w a xand aca d e m y and reflects the ethos of the practical modern salon: a place of relaxation and
tranquillity.” There are several styles on offer to suit individual shapes. These include an elegant cross over tunic with small buttons to close the side, a v-neck tunic with panel detail and a simple neck tunic with button detail. Trousers are available in a bootleg cut as well as straight leg while a cropped version is ideal for the hotter months ahead. Tel: 0161 724 6009
SPECIAL OFFER
Cordcourt is offering significant discounts on the full price of its linen range until the end of June. For this month only, tunic and trouser sets are £50 including VAT – saving £15.90. So refresh your salon look while stocks last!
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BUSINESS Client loyalty, making daily deal sites work and maximising your retail division
TONI & GUY MILAN ACADEMY TEAM
Forever friends A
ttracting new customers is a must for all salons. However, retaining loyal fans year after year is every business owner’s Holy Grail. That’s why this month we’ve enlisted the expertise of customer loyalty expert Sarah Cross to find out how salons can make their services truly irresistible. Because when a client walks through your doors for the first time, it should be just the beginning…
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BUSINESS
Fans for life Customer loyalty expert Sarah Cross reveals how salon owners can adapt some of the tricks used by major retailers to retain a strong base of brand devotees
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TONI & GUY
our store’s customer base is without a doubt its most precious business asset. And looking after your regular spenders will help breed staunch supporters while creating your very own brand devotees. As the MD of Uber UK, a company that specialises in the business of retaining customer loyalty, I could write an entire book on facts and figures on this subject. But as time is of the essence for us all, my message is simple: 93 per cent of your clients (or potential ones) are more likely to increase their spending if you have a fantastic loyalty programme in place.
Staying loyal Loyalty programmes have been around for many years and they are increasingly used by businesses to encourage customers to stick with their brand. On the high street the Boots Advantage card is a prime example as is Sainsbury’s Nectar scheme. But as retaining custom in today’s rocky economy becomes even more important, SMEs including salons are also adapting similar techniques to devise their own loyalty programmes. So what makes a loyalty programme truly fantastic? There are four key ingredients that, if used correctly, will conjure one great recipe for success. These include exclusivity (all clients want to feel special), surprise (because everyone loves a surprise), immediate value (reward them straight away and they’ll be back in no time for more), and personalisation (this makes your customers feel even more special). In today’s climate, spending money on hair and beauty is often seen as a
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treat. So to persuade clients to use your services, they need to feel truly pampered everytime. Stamp cards and points-based systems will just make them feel like everyone else. However, personalised and added value extras will enhance their entire shopping experience. Salons need to work at creating a VIP community of loyal clients by offering them little extras to simply show them how much they are valued. A complimentary glass of bubbly or one-to-one shopping experience will promote a feel good factor that will not only make clients want to come back, but also spread the word among their friends too.
Identify your customer In today’s difficult climate, every business needs to ensure they’re winning the hearts, minds and wallets of their customers. But with so much choice, how do you make sure they choose you over competitors?
Firstly, you need to understand your client. Don’t assume you know – do your research. What do they like? Where do they go out? Speak to your staff, hold focus groups and conduct surveys and questionnaires. You need to truly get to know the people that visit your salon and find out what turns them on as well as off. Well-executed research will enable you to fully understand your clientele so you can speak to them personally and relevantly. This will ensure that you’re giving them exactly what they want and will keep them engaging with you more often. Put data collection and usage at the core of your customer relationship management programme. You need each client’s name, address, email and date of birth (for those birthday treats) – the more you can find out the better. You can then overlay this information with your transactional data to communicate effectively, timely and relevantly.
BUSINESS TONI & GUY
TOP LOYALTY TIPS
Be aware, however, that clients are increasingly sceptical about passing on their details, so there has to be a compelling reason for them to share it with you. Make your proposition stand out from the crowd. Highlight the benefits and run an initial competition to get your staff involved; it’s all about building trust. With loyalty, one size doesn’t fit all so don’t offer every client the same thing. Be relevant and offer different customer segments different exclusives and benefits based on their transactions and lifestyles.
Dare to be different When communicating with your clients don’t be afraid to challenge the norm and stand out from the crowd. You could work with other non-competitor brands that they already love and get them excited by offering something relevant as an exclusive benefit of being your client. That will help make them feel exclusive and part of a VIP community – even when they’re not spending with you. Recent research conducted by Uber UK found that a point-based programme excites just 11 per cent of customers. They don’t work for most brands and are often perceived as dull and impersonal – so be brave and get personal. A non-point based loyalty programme is a much more effective way to engage your audience; get it right and you’ll reap the rewards.
An adaptive approach is also an absolute must. Measure the success of every campaign so you can see what works and what doesn’t. The first year of running a programme should be the test and learning phase; many big brands have a failure budget that allows them to experiment and learn more about what motivates their audience. Use your first year to find out what activity you need to do to generate the revenue you need. But one thing I can’t stress enough is that your loyalty activity will live or die with the enthusiasm of your staff. If they don’t believe in it then your customers won’t either. You have to invest time into getting them excited and buying into the programme for its long-term success. If they feel part of it they’ll communicate it more effectively. And don’t expect miracles straight away. Loyalty is not a quick sales fix, but with a strategic and adaptive approach you will create a community of like-minded brand advocates that will visit you more often – and spend more when they do. Sarah Cross has over 16 years’ experience in loyalty and customer retention management. She is the MD for Uber UK, a boutique consultancy that helps brands drive revenue through strategic programmes. Follow @uber_ SarahCross and @uberUK on Twitter for industry tips or visit Uber-uk.com.
• If clients are giving you their data, you need to use it: it’s all about building trust. And once you start communicating, you need to keep doing so regularly to create a community of brand advocates. • Your clients will be happy to hear from you if there’s something of value in your message. This means you need to be capturing the right data so that you can get in touch in a way that’s totally personal to offer them super-relevant treats, rewards and benefits. • You need to create a loyal community around your brand that clients want to be a part of. Forget traditional points-based programmes: your customers will feel much more excited if you get in touch to indulge them with gifts and surprises when they least expect it. • Speak to customers how they like to be spoken to. Email is the cheapest way of getting in touch but some consumers will be more responsive to text messaging – make sure you use your data to evaluate this and act on it. Also, don’t forget social media. • Use your data to get new clients. Encourage your existing fans to shout about you by encouraging them to refer a friend to the loyalty programme. Treat them and their friend to a special gift voucher – but give it an expiry date so that they visit straight away.
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ADVERTORIAL
The supremes Introducing LCN’s latest UV gel system that promises to help cultivate strong and healthy nails
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silk extract amino acids to strengthen the ew from German gel giant nail from inside and out, keratin protein LCN, the Supreme UV gel to provide firmness and resilience and system combines cutting calcium for healthy nails. edge technology with high Products in the range include Supreme care factor for your clients’ nails. Bonding Gel (10ml £26.10), Modelling The launch is the natural result of a Gel (15ml £30.50) and Finish Gel (10ml close relationship between LCN’s own in£24.30). house R&D department and experienced Salons can also purchase a Work nail technicians. The system, which can Display Box Set (£80), which includes the be used to overlay tips, natural nails Supreme gels in the above sizes plus a or for sculpting short enhancements, brush and stand to work from. A Sample is acid-free and contains a unique Set (£20) containing 5ml of each product ingredient complex. Suitable for all nail is also available. types, it has been designed for use as a Receive a 10 per cent discount on complete system for strong, healthy and your first online order with no handling well-nourished nails. charge at Bcitrade.com. The Supreme ingredient complex E: bci@beautyconcepts.co.uk boasts Q10 coenzyme to protect against La radicals Beeby Advert (2) cell 28/2/13 1 837 302 01273 free and support renewal, 13:46Tel:Page
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BUSINESS TIPS
Deal or no deal? Despite negative feedback from some salon owners, Lorena Oberg from salon group DermaEraze reveals how she’s made Groupon work for her business
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hen people have less cash to splash, beauty treatments and pampering can take a back seat. But when you’ve got a business to run, you need to encourage both existing and new customers to return. Personally, I love a good bargain and assumed other beauty-lovers would be the same. My instincts were right and I’ve since run 12 very successful features with Groupon, selling over 800 vouchers in total. On average we’ve up-sold to 70 per cent of our discount customers and they keep coming back for more. If it can work for my chain of nationwide salons, then there’s no reason why it shouldn’t work for you. But before taking the leap, there are some things that every business owner should keep in mind…
understand your salon that they can make the deal a success.
Make sure you understand the deal and crunch the numbers Your partner company should talk you through how your deal will work, when it will be online, how long it will run for, the limits on how many deals you can sell and how to ensure you fulfil them. If any of this isn’t clear, make sure you ask them before committing to anything to ensure there’s no confusion. Be realistic about what you can manage. It’s better to start small and ensure the deal is a success than to over
Develop a positive partnership There are loads of daily deals sites out there making similar promises to help your business but what distinguishes one from another? From experience, I’d say some are willing to work with you to develop a positive partnership, while others aren’t. My first dabble into daily deals was disappointing. The company clearly wasn’t interested in helping to make the venture a success. Then I spoke to Groupon whose team impressed me from the get-go. I knew I could trust them because they saw our relationship as a partnership.
Be honest about your business The key to any successful partnership is honesty. As a salon manager or owner the onus is on you to explain to your chosen provider why you’re considering using their site, exactly what it is you want to achieve, any particular issues your business is facing and your goals for the next financial year. It’s only by ensuring they fully
profitable and that the deal works for you.
Ask about additional support Some deal sites offer businesses additional support so make sure you ask what else is on offer. I’ve been able to save time and money by using Groupon’s Scheduler tool. This is a free online booking system that lets my salon managers accept and schedule discount deal bookings directly and manage redemptions effectively. Without it I’d have to hire someone to manage this process, which would cost about £15-20k a year. I can log in to the app on my iPhone to see how things are going at just a glance. There are also apps for voucher redemption – Groupon really does try to make it as easy as possible for small businesses.
Customer service is everything
promise and under-deliver. To really make money from the deals, it’s important that you do all you can to up-sell to encourage repeat custom. Try and think of a unique deal that others can’t replicate. It’s better to start with smaller offers and to have the opportunity once the customers are in the door to talk about additional or follow-up treatments when they’ve seen that they work. I run deals on services that have a very high success rate because of this. It is also important to keep potential problems to a minimum, so that client satisfaction is as high as it can be. Above all, you should never run a deal at a loss for the sake of new people coming through the door. It’s all about being extra careful in the planning stages to make sure your business will remain
Last but not least, treat your discount deal customers in the same way you would treat a full paying customer. At DermaEraze this is a company policy and I’m glad to say that I have never had a complaint about poor service. A discounted treatment will get new clients in the door, but fantastic customer service will keep them coming back again and again. It’s also essential that if you’re using a service like Groupon, you should also make sure that customers can get a booking within two to three weeks of their desired date. Since working with Groupon, the partnership has been so successful that we have grown from one to three clinics. We are also looking to franchise the DermaEraze model in 2014. Lorena Oberg is CEO for DermaEraze, which has salons in Surrey, London and Birmingham. For more information about partnering with Groupon visit Grouponworks.co.uk
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ADVERTORIAL
Suitcase saviour The new Oxyjet travel set enables clients to revitalise tired and ageing complexions with the use of oxygen therapy
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ased on the same principles as its in-salon oxygen therapy treatment, Oxyjet’s new travel set allows clients to give their skin an instant boost on the go. Oxyjet’s results-driven salon treatments use pulsed oxygen pressure to shoot pure oxygen and special cosmetic formulations into the skin. The active ingredients in the products then penetrate into the deep layers of the skin – offering effective antiageing results and a youthful, glowing complexion. Using the same technology but modified for use at home or on the move,the new EVO 2 set supplies the skin with concentrated active ingredients to smooth out fine lines and refresh the surface texture. Treating problem
areas systematically, the user applies BeautyTox products included in the set onto the skin and then pushes them using oxygen pressure gently into the deep layers of the epidermis with the Oxyjet Applicator. Used to treat the entire face including the mouth, lip and eye area, the wonder treatment instantly creates volume, moisturises, smoothes and revitalises the skin for a highly effective salon-inspired result. The EVO 2 contains 10 separate components including enough oxygen
for five or six treatments as well as £200 worth of homecare. £295 + VAT/ RRP £495; Tel: 01775 722 243 E: enquiries@oxyjetuk.co.uk
nail wraps • Over 100 designs • Next Day delivery • Regular new seasonal and fashionable designs • Trade prices from £1.95 • The very best foil material sourced from the USA • Promotional Wallchart available • Custom designs manufactured to your spec
A Big Thank You to all customers new & old who visited is on stand at BeautyUK Find out why more & more Salons are coming to CHIX
Tel: 01625 584650 Email: trade@chixnails.co.uk www.chixnails.co.uk 54 | www.thesalonmagazine.co.uk
MANAGER PRO
Message on a bottle Steve Rowbottom reveals how to make retail a stronger part of your overall salon business
“R
etailing is an integral part of every salon business as it helps build long-standing loyalty between your staff and clientele. Working effectively in an advisory capacity shows clients that your concern for their hair goes beyond the time they are in the chair. Offering professional, prescriptive hair care and aftercare advice and solutions extends to a client’s real life away from the salon and is the area they can benefit from a truly tailored approach. “Retailing is a huge part of the Westrow business both in our seven salons and online, where our e-commerce site Besthairbrands.com offers a vast selection of premium products. We launched this in 2008 to respond to the growing needs of clients who prefer to purchase online. While this has proved to be extremely popular, nothing can truly replace the personal, experiential shopping experience we offer in the salon. “Communication is key in any business but in a client facing industry like ours, it is paramount to ensuring impeccable client relations. At Westrow we constantly reinforce the message that stylists need to fully engage with clients on the products they are using throughout their service. They need to really listen to their clients and let them talk, only offering tailored product suggestions that fully respond to their needs once they are carrying out the salon service. Hair care and styling advice is also encouraged to make each client aware of other salon services and promotions that may be available. “We run monetary retail incentives
every month – sometimes weekly – for our staff across the business as a whole. This works alongside commission and any individual salon incentives that are running, which can prove very lucrative. As a result we have discovered very retaildriven members of staff who consistently reach the top five every month. There is nothing like an incentive to drive your staff to succeed. At Westrow we don’t hide
facts and figures and keep everything out in the open: tailor-made turnover sheets and individual progress reports are placed within each staff room every Monday morning, while every month we detail the top 10 retailers across the company as a whole. “We always recognise and reward our staff for their achievements and have a Retailer of the Year category at our annual awards. In the past we have sent people on holidays and industry trips overseas as prizes. We run collective monthly figures, which is retail percentage against
professional turnover. Everyone knows where they stand, what’s achievable and what the benefits are. As well as group retail incentives, each salon has its own business plan with a retail target as part of that plan. Within each salon individuals have their own targets and incentives, so that every step of the way staff are incentivised to strive harder and reach their potential. “Our retail experts within each salon attend sixweekly courses to develop a clear picture of the mechanics of marketing, merchandising, point-ofsale material, incentives and stock control. Each one has extensive product knowledge that ensures they can respond to every client’s hair care need; and when new products hit the market, their clients are the first to know. Ensure a return on your retail investment by encouraging your retail experts to cascade their knowledge in staff meetings, educating new techniques as well as the hot stock that’s set to launch. This will ensure your team is always one-step ahead. “For Westrow, working in synergy with our preferred product partners means that we can always be assured of the best in product innovation, which means we in turn can offer our clients products that are not only tried and tested, but tried and trusted. Our staff members really are a product of their environment. When they succeed, we succeed – we’re all in this together.” Steve Rowbottom has more than 30 years’ experience in the hairdressing industry and is co-director of the Westrow hairdressing group, which operates seven salons across Yorkshire.
www.thesalonmagazine.co.uk | 55
EDUCATION
Winning ways Tina Rook reveals how Saks Education rewards its apprentices through inspirational competitions
“T
he hairdressing industry is renowned for being competitive. Therefore a fantastic way to raise your salon or individual team member’s profile is to gain recognition for entering competitions and winning awards. “Recently the Saks Education Apprentice Awards were held with regional heats taking place at key locations across the country. The competition was divided into three categories: Level Two Hairdressing Apprentices, Level Three Hairdressing Advanced Apprentices and Level Two Barbering Apprentices. Judges were from Saks Education training coordinating team and they awarded marks during each heat based on technique, health and safety and the overall final look.
56 | www.thesalonmagazine.co.uk
The results were announced by post and every entrant received written feedback based on their performance. “All Saks Education apprentices receive recognition for the effort involved in entering. Each entrant receives a certificate of achievement for their participation and publicity of photographs of themselves and their models displayed on Saks Education’s website and social media page. A special competition edition magazine is also produced containing photos and details of each entrant, which is sent to each of the 200+ salons that Saks Education currently visits to deliver in-salon training provision. The winner of each category also receives a Saksessories hairdressing kit, worth over £300. However, while winning can be
a fantastic achievement, the benefits of entering – whether the learner triumphs or not – makes it extremely worthwhile. The experience can not only be character building, but can also help shape the career path of an apprentice, with previous Saks Education competition entrants going on to compete and be successful at industry-wide events such as the L’Oreal Colour Trophy. For more information contact Saks Education Tel. 01325 341 605 E: education@saks.co.uk Saks.co.uk
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softening and bending the disulphide bonds in the hair, repelling moisture and sealing in the cuticles to help prevent frizz and leave the hair smooth, soft and manageable. Moreover, unlike permanent straighteners that break and re-set the bonds in the hair, leaving the hair full of volume instead of looking poker-straight. The product is 100 per cent formaldehyde free, even when heated, making it perfectly safe for all hair types. The results can last up to four months and can be reapplied as often as required. K Fusion recommends using products from the L’Kerabelle aftercare range to enhance the effects of the treatment. Key products include shampoo and conditioners for regular, fine and coarse hair as well as a Deep Conditioning Mask, Styling Gel and Anti Frizz Serum. Tel: 0208 207 2591 Dnlhair.co.uk
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www.thesalonmagazine.co.uk | 57
THE FELLOWSHIP
The members’ club New Fellowship for British Hairdressing president Errol Douglas reveals why the association is vital for ambitious salon owners
“I
n last month’s column I mentioned one of the Fellowship’s most premier events: President’s Night. This took place at the end of April at London’s Dorchester Hotel and was an amazing evening (many thanks to past president Mark Creed for making my inauguration so memorable!). “Since then I’ve been working in my new role as president and the hardest part of the job is broadcasting how incredible the Fellowship is and how important it is for ambitious salon owners to join. The member’s list really is like a ‘who’s who’ of hairdressing and the host of activities that are held regularly are absolutely incredible. “In order to maintain its leading position the members of the Fellowship Council and Events Committee meet on a monthly
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basis to ensure that they continuously forge new boundaries. “Additionally, to support our members, we also publish FM (Fellowship Magazine). This glossy publication ensures members are regularly kept well informed, educated and inspired about everything we do with on the spot reporting of Fellowship events, sponsor’s activities, individual hairdresser profiles and future plans “It’s also vital that The Fellowship has a voice and gets recognition in both hair trade and consumer media. Luckily we have the generous support of the industry’s brilliantly connected PR agencies which cover our activities, bring our efforts to life in the media and help raise our profile along the way. “Finally, you can never overestimate the power of the internet. And when it comes
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to being part of the techno world, we’re on it. Visit Fellowshiphair.com anytime to check out up-and-coming events and what’s been happening in Fellowship circles. We hope to see you soon.” Errol Douglas MBE
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CONNECTIONS Aesthetic 3D Medic www.3dmedic.co.uk Tel: 02476 680175 Mob: 0787 943 8417 BTL Aesthetics Unit 83, Greenway Business Centre, Harlow Business Park, Harlow, Essex, CM19 5QE www.exilis.com / www.btlaesthetics.com Email: boulderstone@btlmed.co.uk Tel: 01279 408170 Mob: 07508 621 607 Fax: 01279 408171
Anti Ageing 3D Medic www.3dmedic.co.uk Tel: 02476 680175 Mob: 0787 943 8417 DCL Skin Health www.dclskincare.com Tel: 0845 644 4813 Igma Ltd/Beauty Lab www.beautylab.co.uk Email: info@beautylab.co.uk Tel: 0844 2471240 Fax: 0208 808 7089 Skin Geeks www.skingeeks.co.uk Tel: 01865 338046 Fax: 01865 338100 Twitter: @skingeeksltd Facebook: www.facebook.com/SkinGeeksLtd Follow Skin Geeks Ltd on LinkedIn
Aromatherapy Absolute Aromas www.absolute-aromas.com Email: relax@absolute-aromas.com Tel: 01420 540 400 Fax: 01420 540401 Twitter: @AbsoluteAromas La Cure www.shoplacure.co.uk Email: sales@lacureuk.co.uk Tel: 01202 871188 Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236 Southern Beauty – Beauty Barn www.southernbeauty.co.uk Email: amanda@southernbeauty.co.uk Tel: 0118 979 1691 Tea Tree Oil www.teatreeoilproducts.co.uk Email: jenny@teatreeoilproducts.co.uk Tel: 01825 890236
Beauty Products Aqua Bleu www.aquableu.co.uk Tel: 0208 632 9111 Aston & Fincher www.astonandfincher.co.uk Email: info@astonandfincher.co.uk Tel: 0870 240 2176 At Your Finger Tips www.atyourfingertips.org.uk Email: sue@atyourfingertips.org.uk Tel: 07719 371571 Beauty Express www.beautyexpress.co.uk Tel: 0141 6202810 Beauty Trade Ltd www.beautytrade.co.uk Email: sales@royaleffem.co.uk Tel: 0845 230 1581 Fax: 01527 579978 Bella Pierre Cosmetics www.bellapierre.co.uk Body Armour Skin Care www.bodyarmourskincare.co.uk Tel: 07432527430 BTL Aesthetics Unit 83, Greenway Business Centre, Harlow Business Park, Harlow, Essex, CM19 5QE www.exilis.com / www.btlaesthetics.com Email: boulderstone@btlmed.co.uk Tel: 01279 408170 Mob: 07508 621 607 Fax: 01279 408171
Cetuem Cosmetics Ltd www.cetuem.com Email: info@cetuem.com Tel: 0208 368 0008 Fax: 0208 368 9579 Charles H. Fox Ltd. Contact: Paul Merchant Make-Up for Film, Television, Theatre & Fashion Make-Up For Professionals By Professionals. 22 Tavistock Street, Covent Garden, London, WC2E 7PY Email: paulmerchant@charlesfox.co.uk Tel: 01277 814 336 Mob: 07787 147 217 DCL Skin Health www.dclskincare.com Tel: 0845 644 4813 Expert Beauty www.expertbeauty.co.uk Email: sales@expertbeauty.co.uk Tel: 08458 621 832 Forever Living Health and Nutrition, Weight loss, Natural remedies, beauty from within, skin care, Aloe Vera, Holistic 46 Baroque Court, Prince Regent Road, London, TW3 1QQ www.wonderplant.co.uk Email: naturalmedicine@myflpbiz.com Tel: 0203 393 9853 / 078 8284 0880 GlamGlow Skin Solutions UK Ltd Head office, Unit A1, Lingard Court, Lingard Lane, Stockport, SK6 2QU www.glamglowmud.co.uk Email: customercare@glamglowmud.co.uk Tel: +44 (0) 844 800 7661 Glitter Body Art Ltd Unit 44/46 Tondu Enterprise Centre, Bryn Road, Tondu, Bridgend, CF32 9BS www.glitterbodyart.co.uk Email: glitterbodyart@hotmail.com Tel: 01656 720812
Salon Beauty Supplies www.salonbeautysupplies.co.uk Tel: 01270 848535 Salons Direct www.salonsdirect.com Email: sales@salonsdirect.co.uk Email: marketing@salonsdirect.co.uk Tel: 0844 875 7775 Skin for life www.skinforlife.co.uk Email: contact@tcbeautysupplies.co.uk Tel: 0800 75 66678 Southern Beauty www.southernbeauty.co.uk Email: enquiries@southernbeauty.co.uk Tel: 01189 791 691 Fax: 0118 979 1575 The Eyelash Design Company Cedar House, 56-58 Peregrine Road, Hainault Essex, IG6 3SZ www.lashperfect.co.uk / www.lash-fx.com / www.hibrowbylala.co.uk Email: info@lashperfect.co.uk Tel: 0208 500 9028 Zena Cosmetics www.permalsh.com Email: info@zena.co.uk Tel: 01736 761900 Fax: 01736 761919
Beauty Supplies Arrow Hair & Beauty Supplies Ltd Unit 2, New Meadow Road, Lakeside Redditch, B98 8YW www.arrowhair.com Tel: 0845 1300 630 / 0845 1300 631 Aston & Fincher www.astonandfincher.co.uk Email: info@astonandfincher.co.uk Tel: 0870 240 2176
HBD Europe Ltd SBC: Simply Beautiful Collection Professional, Effective, Affordable www.sbcgels.co.uk Email: info@hbdeurope.co.uk Tel: 01449 727070
BCI Trade Building 2, Danworth Farm, Cuckfield Road, Hurstpierpoint, Sussex, BN6 9GL www.beautyconcepts.co.uk/trade2/home/ Email: bci@beautyconcepts.co.uk Tel: 01273 837 302
Heaven Health & Beauty 13a Market Place, Shifnal, Shropshire, TF11 9AU www.heavenbydeborahmitchell.co.uk Email: sales@heavenskincare.com Email: salon@heavenskincare.com Tel: 01952 462505 / 01952 461888 Contact: Patricia / Lisa
Beauty Concepts International Ltd Building 2, Danworth Farm, Cuckfield Road, Hurstpierpoint, Sussex, BN6 9GL www.beautyconcepts.co.uk Email: bci@beautyconcepts.co.uk Tel: 01273 837 302
Hydropeptide Where Science meets beauty www.bioactivebeauty.com Tel: 01753 830931 I-Tan 5 Gateside Commerce Park, Haddington, EH41 3ST www.crystalslimited.co.uk www.i-tan.co.uk www.norvell.co.uk Tel: 08452 301 401 Fax: +44 (0)8451 308 029 DDI: +44 (0)1620 828 940 La Biosthetique UK Limited The Total Beauty Concept www.biosthetique.co.uk Email: info@biosthetique.co.uk Tel: 01296 611731 Fax: 01296 611700 Lescaro Health - Gigi Organics range of Face treatments Edom Dead Sea Face and Body skincare Suppliers to the professional Beauty marketplace. PO Box 15552, Sutton Coldfield, B73 9SF Email: sales@lescaro.co.uk Tel: 0121 3504864 Fax: 0121 3501596 Moda Salon Interiors From concept to completion 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491 Pevonia UK Natural Ingredients. Professional Results. www.pevonia.co.uk Email: carla.merry@pevoniauk.com Tel: 01449 727004 Pure Company www.purecompany.co.uk Tel: 0845 006 8800 Fax: 0845 006 8815 Reem Tan Company www.reemtancompany.com Email: sales@reemtancompany.co.uk Tel: 0844 8460422
Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236 NCO London www.ncolondon.com Email: info@ncolondon.com Tel: 0845 230 5253 Palms Extra/Nubar www.palmsextra.co.uk Email: info@palmsextra.co.uk Tel: 01733 232350 Fax: 01733 232370 Reem Tan Company www.reemtancompany.com Email: sales@reemtancompany.co.uk Tel: 0844 8460422
Beauty Training 3D Medic www.3dmedic.co.uk Tel: 02476 680175 Mob: 0787 943 8417 DCL Skin Health www.dclskincare.com Tel: 0845 644 4813 Greasepaint A World Leader in Make Up Artist Training www.greasepaint.co.uk Email: info@greasepaint.co.uk Tel: 020 8840 6000 Southern Beauty Ltd Wholesalers to the Beauty Trade, Showroom & Beauty Training Academy, Redlake Lane, Off Easthampstead Road Wokingham RG40 3BF www.southernbeauty.co.uk Email: amanda@southernbeauty.co.uk Tel: 0118 9791691 TLT Academy London We get the results, You get the job www.tltacademy.co.uk Email: tltacademy@btconnect.com
Bespoke Formulations Kew Health & Beauty www.kewhb.com Email: enquiries@kewhb.com Tel: 01235 858 200 Fax: 01235 858 201
Botox Heaven Health & Beauty www.heavenskincare.com Email: sales@heavenskincare.com Tel: 01952 461888 Fax: 01952 407462
Capes Melody Gowns Ltd The UK’s leading suppliers of Gowns, Uniforms www.melodygowns.co.uk Email: info@melodygowns.co.uk Tel: 0191 2571033
Clothing & Salon Wear Ameerah Clothing www.ameerah.co.uk Email: info@ameerah.co.uk Tel: 01332 331 643 Beauty Express www.beautyexpress.co.uk Email: sales@beautyexpress.co.uk Tel: 0845 702 3803 The Carlton Group Beauty and Spa Ltd www.thecarltongroup.co.uk Email: connect@thecarltongroup.co.uk Tel: 01903 768 388 Classic Screen High quality, hard wearing badges Personalised for your salon. Offering 25% discount www.classicscreenprint.co.uk/offer Email: sales@classicscreen.co.uk Tel: 0151 4481773 Dream Workwear www.workwearworld.co.uk Tel: 0208 206 2004 Grahame Gardner www.grahamegardner.co.uk Email: sales@grahamegardner.co.uk Tel: 0116 255 6326 Moda Salon Interiors From concept to completion 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491
Combs & Brushes Dowa International Japanese scissor and sharpener master craftsman. Professional brush and accessories suppliers to the trade www.dowa-international.com Email: passion@dowa.co.uk Tel: 020 8965 0585 Macadamia Natural Oil & Hair Products www.macadamiahair.co.uk Email: info@macadamiahair.co.uk Tel: 0844 840 3040 Moda Salon Interiors From concept to completion 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491
Cosmetics Beauty Express www.beautyexpress.co.uk Email: sales@beautyexpress.co.uk Tel: 0845 702 3803 Beauty Trade Ltd www.beautytrade.co.uk Email: sales@royaleffem.co.uk Tel: 0845 230 1581 Fax: 01527 579978 Bella Pierre Cosmetics www.bellapierre.co.uk Calgel www.izabellehammon.com Email: info@izabellehammon.com Tel: 0845 230 1087
www.thesalonmagazine.co.uk | 61
www.jasonpaulhairshop.co.uk
CONNECTIONS Charles H. Fox Ltd. Contact: Paul Merchant Make-Up for Film, Television, Theatre & Fashion Make-Up For Professionals By Professionals. 22 Tavistock Street, Covent Garden, London, WC2E 7PY Email: paulmerchant@charlesfox.co.uk Tel: 01277 814 336 Mob: 07787 147 217 Fresh Indulgence Organic Tanning & Cosmetics www.freshindulgence.co.uk Tel: 0208 290 4747 Glitter Body Art Ltd Unit 44/46 Tondu Enterprise Centre, Bryn Road, Tondu, Bridgend, CF32 9BS www.glitterbodyart.co.uk Email: glitterbodyart@hotmail.com Tel: 01656 720812 Greasepaint A World Leader in Make Up Artist Training www.greasepaint.co.uk Email: info@greasepaint.co.uk Tel: 020 8840 6000 La Biosthetique UK Limited The Total Beauty Concept www.biosthetique.co.uk Email: info@biosthetique.co.uk Tel: 01296 611731 Fax: 01296 611700
Design & Furniture / Furnishings W B X (Europe) Ltd www.wbxeurope.com Email: info@wbxeurope.com Tel: 0191 221 2666 Albert Ewan Design www.albertewandesign.com Tel: 01670 738979 Aston & Fincher www.astonandfincher.co.uk Email: info@astonandfincher.co.uk Tel: 0870 240 2176 Beauty Express www.beautyexpress.co.uk Email: sales@beautyexpress.co.uk Tel: 0845 702 3803 Beauty Planet Furniture www.beautyplanet-salondesigns.com Tel: 01455 234018 Tel: 0208 875 2343 Bridley Interiors Limited The Old Estates Office, Cobham Park Estate, Cobham Park Road, Cobham, Surrey, KT11 3NE www.bridleyinteriors.com Email: admin@bridleyinteriors.com Tel: 01932 588 955 The Carlton Group Beauty and Spa Ltd www.thecarltongroup.co.uk Email: connect@thecarltongroup.co.uk Tel: 01903 768 388 Cre8ive Interiors Building quality bespoke environments www.cre8iveinteriors.co.uk Email: sales@cre8iveinteriors.co.uk Tel: 0161 222 4212 Hair Salon Solutions For a complete Salon Range or any Individual items of furniture. Purchase outright or finance package available www.hairsalonsolutions.co.uk Email: info@hairsalonsolutions.co.uk Tel: 01407877599 Ken Rand Partners Your Vision, Our Promise Unit C6, Endeavour Business Park, Penner Road, Havant, Hampshire, PO9 1QN www.kenrand.co.uk www.kenrandfurniture.co.uk Tel: 02392 452 767 Fax: 08450 758 167 Laceys / Excel UK The perfect salon partner. www.laceysltd.com www.laceysltd.co.uk Email: info@excel-uk.net Tel: 0118 930 2338 Moda Salon Interiors 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491 Salon Beauty Supplies www.salonbeautysupplies.co.uk Tel: 01270 848535
62 | www.thesalonmagazine.co.uk
Tel: 020 8768 2888 Hair Extension Supplies
Equipment 3D Medic www.3dmedic.co.uk Tel: 02476 680175 Mob: 0787 943 8417 Aston & Fincher www.astonandfincher.co.uk Email: info@astonandfincher.co.uk Tel: 0870 240 2176 AZTEC Services Exclusive UK distributor for Viora product range www.aztecservices.uk.com Email: az@aztecservices.uk.com Tel: 07747 865600 Beauty Express www.beautyexpress.co.uk Email: sales@beautyexpress.co.uk Tel: 0845 702 3803 Beauty Planet Furniture www.beautyplanet-salondesigns.com Tel: 01455 234018 / 0208 875 2343 BTL Industries www.btlnet.com Email: sales@btlnet.com Tel: +420 220 517 012 Fax: +420 220 515 520 The Carlton Group Beauty and Spa Ltd www.thecarltongroup.co.uk Email: connect@thecarltongroup.co.uk Tel: 01903 768 388 Cre8ive Interiors Building quality bespoke environments www.cre8iveinteriors.co.uk Email: sales@cre8iveinteriors.co.uk Tel: 0161 222 4212 Dowa International Ltd Unit 8 Hanover West Ind est, 161 Acton Lane, London, NW10 7NB www.dowa-international.com Email: passion@dowa.co.uk Tel: 020 8965 0585 Feel For Hair www.feelforhair.co.uk Email: info@feelforhair.co.uk Tel: 01283 585656 Ken Rand Partners Your Vision, Our Promise Unit C6, Endeavour Business Park, Penner Road, Havant, Hampshire, PO9 1QN www.kenrand.co.uk www.kenrandfurniture.co.uk Tel: 02392 452 767 Fax: 08450 758 167 KeraStraight Ltd KeraStraight KS Complex Treatment An Evolution in Straightening & Repair 960 Capability Green, Luton, UK www.kerastraight.com Email: info@kerastraight.com Tel: 0845 459 0026 Moda Salon Interiors 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491 Nail Harmony Right for Clients, Right for You www.nailharmonyuk.com Email: Info@nailharmonyuk.com Tel: 0800 0148300 Salon Beauty Supplies www.salonbeautysupplies.co.uk Tel: 01270 848535 Salons Direct www.salonsdirect.com Email: sales@salonsdirect.co.uk Email: marketing@salonsdirect.co.uk Tel: 0844 875 7775
Eyelash Extensions Beauty Express www.beautyexpress.co.uk Email: sales@beautyexpress.co.uk Tel: 0845 702 3803 The Eyelash Design Company Cedar House, 56-58 Peregrine Road, Hainault Essex, IG6 3SZ www.lashperfect.co.uk / www.lash-fx.com / www.hibrowbylala.co.uk Email: info@lashperfect.co.uk Tel: 0208 500 9028 Zena Cosmetics www.permalsh.com Email: info@zena.co.uk Tel: 01736 761900 Fax: 01736 761919
Furniture Leasing Laceys / Excel UK The perfect salon partner. www.laceysltd.com www.laceysltd.co.uk Email: info@excel-uk.net Tel: 0118 930 2338 Moda Salon Interiors From concept to completion 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491
Gowns BC Softwear We provide luxury towels and robes to some of the top salon and spa destinations in the UK www.bcsoftwear.co.uk Email: enquiries@bcsoftwear.co.uk Tel: 0845 210 400 Dream Workwear www.workwearworld.co.uk Tel: 0208 206 2004 Feel For Hair www.feelforhair.co.uk Email: info@feelforhair.co.uk Tel: 01283 585656 Laceys / Excel UK The perfect salon partner. www.laceysltd.com www.laceysltd.co.uk Email: info@excel-uk.net Tel: 0118 930 2338 Majestic Towels Established for over 35 Years www.majestictowels.co.uk Email: info@majestictowels.co.uk Tel: 0121 772 0936 Moda Salon Interiors From concept to completion 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491
Hairdressing Education / DVD’s Alan D Hairdressing Education London Academy: 61-62 Eastcastle Street, London W1W 8NQ Ipswich Academy: 12 Tacket Street, Ipswich, IP4 1AY www.aland.co.uk Tel: 0800 500 3147 TLT Academy London We get the results, You get the job www.tltacademy.co.uk Email: tltacademy@btconnect.com
Hair Extensions Hair Development (UK) Ltd 247 Mile End Road, London, E1 4BJ www.hair-development.com Email: hair@hair-development.com Tel: 020 7790 4567 Anita Frances www.afihairextensions.com Email: info@afihairextensions.com Tel: 01923 220710 Anne Veck www.anneveckhair.com Email: keith@anneveckhair.com Tel: 01865 744612 Banbury Postiche www.rapture-extensions.com Tel: 01295 757406 Fax: 01295 757401 Flip-In Hair Ltd Look good in the hair you wear, without damaging the hair that’s there. www.flipinhair.co.uk Email: info@flipinhair.co.uk Tel: 01926 613129 Foxy Hair Extensions www.foxyhairextensions.co.uk Email: sales@foxyhairextensions.net Tel: 0845 094 8403 Great 4 Hair www.great4hair.co.uk Tel: 0207 569 7170
www.jasonpaulhairshop.co.uk Tel: 020 8768 2888 Hair Extension Supplies
Hair Rebellion UK Let your hair down and release the rebel in you. www.hair-rebellion.co.uk Tel: 0844 840 5874 Twitter: @HairRebellionUK Facebook: www.facebook.com/HairRebellionUk Jason Paul Email: hairextensions.jasonpaul@virgin.net Tel: 020 8768 2888 Mob: 07958 234 621 Michelle Griffin Hair Extensions www.michellegriffin.co.uk Tel: 0121 445 1492 Perfect Strand Hair Extensions www.perfectstrand.co.uk Email: contact@perfectstrand.co.uk Tel: 0845 6438 352 ProStyles The Ultimate Hair Extensions – Real Hair and synthetic Next day delivery as standard www.prostyles.com Email: info@prostyles.com Tel: 01420 511155 Fax: 01420 511676 Rapture Professional Safe, Quick and Reusable 100% Human Hair. www.rapture-professional.co.uk Tel: 01295 757410 The Hair Training Academy Strap Line – Providing Excellence in Education www.thehairtrainingacademy.co.uk Tel: 08448405874 Twitter: @HairTraining UK Facebook: www.facebook.com/HairTrainingUk Volumize Hair Extensions Turn Up The Glamour www.volumizehairextensions.co.uk Email: sales@volumizehairextensions.co.uk Tel: 07432113423
Hair Products Amargan Hair Therapy www.amargan.co.uk Email: info@amargan.co.uk Tel: 07795383494 Anne Veck www.anneveckhair.com Email: keith@anneveckhair.com Tel: 01865 744612 Aston & Fincher www.astonandfincher.co.uk Email: info@astonandfincher.co.uk Tel: 0870 240 2176 Banbury Postiche Ltd We provide a extensive range of professional hair products. www.banburypostiche.co.uk Tel: 01295 757406 biOrganics Hair Therapy General enquiries: enquiry@biorganics.co.uk Product enquiries: natasha@biorganics.co.uk Sales enquiries: sales@biorganics.co.uk www.biorganics.co.uk Tel: 01905 570670 Eos Hair & Beauty Haircare with attitude www.mukme.com / www.eoshb.com Tel 02476 612580 Expert Beauty www.expertbeauty.co.uk Email: sales@expertbeauty.co.uk Tel: 08458 621 832 Fax: 0845 8620 546 Hair Development (UK) Ltd 247 Mile End Road, London E1 4BJ www.hair-development.com Email: hair@hair-development.com Tel: 020 7790 4567 Hair Rebellion UK Let your hair down and release the rebel in you. www.hair-rebellion.co.uk Tel: 0844 840 5874 Twitter: @HairRebellionUK Facebook: www.facebook.com/HairRebellionUk KeraStraight Ltd KeraStraight KS Complex Treatment An Evolution in Straightening & Repair 960 Capability Green, Luton, United Kingdom www.kerastraight.com Email: info@kerastraight.com Tel: 0845 459 0026 L’ANZA Healing Haircare Healing is the Foundation for Beautiful Hair www.lanza-hair.co.uk Email: info@lanzaeurope.co.uk Tel: 01296 612062
CONNECTIONS La Biosthetique UK Limited The Total Beauty Concept www.biosthetique.co.uk Email: info@biosthetique.co.uk Tel: 01296 611731 Fax: 01296 611700 Laceys / Excel UK The perfect salon partner. www.laceysltd.com / www.laceysltd.co.uk Email: info@excel-uk.net Tel: 0118 930 2338 L’Kerabelle at D & L Hair Products L’Kerabelle smoothing treatment uses the unique Kera Optimun™ formula. Totally safe and 100% formaldehyde free. www.lkerabelle.co.uk Email: info@dnlhair.co.uk Tel: 020 8207 2591 Macadamia Natural Oil & Hair Products www.macadamiahair.co.uk Email: info@macadamiahair.co.uk Tel: 0844 840 3040 Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236 Nailtopia Ltd www.nailtopia.co.uk Email: info@nailtopia.co.uk Tel: 020 8674 8824 Organic Colour Systems Ltd 310 Ampress Lane, Ampress Park, Lymington, Hampshire, SO41 8JX www.organiccoloursystems.com Email: healthierhair@organiccoloursystems.com Tel: 01590 613 490 Fax: 01590 613499 Paul Mitchell www.salon-success.co.uk www.paul-mitchell.co.uk Email: info@salon-success.co.uk Tel: 07296 390 555 Philip Kingsley Products Ltd Healthy hair is beautiful hair 4 Glengall Business Centre, Glengall Road, London, SE15 6NJ www.philipkingsley.co.uk Tel: 0207 237 7100 ProStyles The Ultimate Hair Extension Aftercare Products. A retail opportunity for extra profits Email: info@prostyles.com Tel: 01420 511155 Fax: 01420 511676 www.prostyles.com Renscene Ltd www.hairproducts.co.uk Tel: +44 (0) 116 260 1144 Fax: +44 (0) 116 260 1162 REAMIN UK (Nica Ltd.) REAMIN, the only hand protective care cream especially for hairdressers. Market leader in Germany and recommended from dermatologists for over 30 years. www.reamin.co.uk Email: info@reamin.co.uk Tel: 07976 951252 Salons Direct www.salonsdirect.com Email: sales@salonsdirect.co.uk Email: marketing@salonsdirect.co.uk Tel: 0844 875 7775 The Daylight Company 89-91 Scrubs Lane, London, NW10 6QU www.daylightcompany.com Email: clare.donnelly@daylightcompany.com Dir: 020 8962 2902 Tel: 020 8964 1200 Fax: 020 8964 1300 The Nail and Beauty Academy Guild and ABT Accredited One day Nail and Beauty courses from only £95 Acrylic, Gel, Waxing, Tanning, Eyelashes, Facials and more www.nailandbeautyacademy.com Email: sally@thenailacademy.com Tel: 01883 732302 Trendco www.trendco.co.uk Tel: 01273 774977 Fax: 01273 720116 Trichology Supplies Your name shampoo, conditioner, masks Non-sls, non harsh shampoo for all hair types from £32 for 5l. For a free sample contact Trichology Supplies www.trichologysupplies.com Email: info@trichologysupplies.co.uk Tel: 0208 597 9039
Hair Removal 3D Medic www.3dmedic.co.uk Tel: 02476 680175 Mob: 0787 943 8417 Aqua Bleu Ltd www.aquableu.co.uk Tel: 0208 632 9111 Tend Skin®-Skincare Solution for Ingrown Hair, Razor Bumps/Razor Burns Beauty Express www.beautyexpress.co.uk Email: sales@beautyexpress.co.uk Tel: 0845 702 3803 Chromogenex Technologies Ltd Leaders in Laser and Light Technology Tel: +44(0)1554 755444 Fax: +44(0)1554 755333 www.chromogenex.com www.chromogenex.co.za Energist Specialists in Aesthetic Technologies www.energistgroup.com Email: enquiries@energistgroup.com Tel: 01792 798768 Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236 Salons Direct www.salonsdirect.com Email: sales@salonsdirect.co.uk Email: marketing@salonsdirect.co.uk Tel: 0844 875 7775
Hair Straighteners Gamma Piu UK Ltd www.gammapiuuk.co.uk Email: sales@gammapiuuk.co.uk Tel: 01253 810 680 Fax: 01253 810 679 KeraStraight Ltd KeraStraight KS Complex Treatment An Evolution in Straightening & Repair 960 Capability Green, Luton, UK www.kerastraight.com Email: info@kerastraight.com Tel: 0845 459 0026 Laceys / Excel UK The perfect salon partner. www.laceysltd.com / www.laceysltd.co.uk Email: info@excel-uk.net Tel: 0118 930 2338 Moda Salon Interiors From concept to completion 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491
Hair Supplies Amargan Hair Therapy www.amargan.co.uk Email: info@amargan.co.uk Tel: 07795383494 Banbury Postiche www.rapture-extensions.com Tel: 01295 757406 Cool Herbals Shampoos, Conditoners, Serums, Mask Hass House, 386 Green Lane, Ilford, Essex, IG3 9JU Email: info@coolherbals.com Tel: 020 85979039 Dowa International Ltd Unit 8 Hanover West Ind est, 161 Acton Lane, London NW10 7NB www.dowa-international.com Email: passion@dowa.co.uk Tel: 020 8965 0585 Eos Hair & Beauty Haircare with attitude www.mukme.com / www.eoshb.com Tel 02476 612580 Foxy Hair Extensions www.foxyhairextensions.co.uk Email: sales@foxyhairextensions.net Tel: 0845 094 8403 Great 4 Hair www.great4hair.co.uk Tel: 0207 569 7170
Hair Rebellion UK Let your hair down and release the rebel in you. www.hair-rebellion.co.uk Tel: 0844 840 5874 Twitter: @HairRebellionUK Facebook: www.facebook.com/HairRebellionUk Laceys / Excel UK The perfect salon partner. www.laceysltd.com / www.laceysltd.co.uk Email: info@excel-uk.net Tel: 0118 930 2338 L’Kerabelle at D & L Hair Products L’Kerabelle smoothing treatment uses the unique Kera Optimun™ formula. Totally safe and 100% formaldehyde free. www.lkerabelle.co.uk Email: info@dnlhair.co.uk Tel: 020 8207 2591 Moda Salon Interiors 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491 Paul Mitchell www.salon-success.co.uk www.paul-mitchell.co.uk Email: info@salon-success.co.uk Tel: 07296 390 555 Salons Direct www.salonsdirect.com Email: sales@salonsdirect.co.uk Email: marketing@salonsdirect.co.uk Tel: 0844 875 7775 Volumize Hair Extensions Turn Up The Glamour www.volumizehairextensions.co.uk Email: sales@volumizehairextensions.co.uk Tel: 07432113423
Hair Treatments Amargan Hair Therapy www.amargan.co.uk Email: info@amargan.co.uk Tel: 07795383494 biOrganics Hair Therapy General enquiries: enquiry@biorganics.co.uk Product enquiries: natasha@biorganics.co.uk Sales enquiries: sales@biorganics.co.uk www.biorganics.co.uk Tel: 01905 570670 Hair Development (UK) Ltd 247 Mile End Road, London, E1 4BJ www.hair-development.com Email: hair@hair-development.com Tel: 020 7790 4567 KeraStraight Ltd KeraStraight KS Complex Treatment An Evolution in Straightening & Repair 960 Capability Green, Luton, UK www.kerastraight.com Email: info@kerastraight.com Tel: 0845 459 0026 La Biosthetique UK Limited The Total Beauty Concept www.biosthetique.co.uk Email: info@biosthetique.co.uk Tel: 01296 611731 Fax: 01296 611700 Macadamia Natural Oil & Hair Products www.macadamiahair.co.uk Email: info@macadamiahair.co.uk Tel: 0844 840 3040 Nutrigro hair loss products, Hair spa and Hot Oil products Hass House, 386 Green Lane, Ilford, Essex IG3 9JU www.coolherbals.com Email: info@coolherbals.com Tel: 020 8597 9039 Philip Kingsley Products Ltd Healthy hair is beautiful hair 4 Glengall Business Centre, Glengall Road, London, SE15 6NJ www.philipkingsley.co.uk Tel: 0207 237 7100 Saks Train your apprentices with the best in the business www.saks.co.uk Email: education@saks.co.uk Tel: 01325 341 605
Health, Sport & Beauty Therapy Training TLT Academy London We get the results, You get the job www.tltacademy.co.uk Email: tltacademy@btconnect.com
Healthcare Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236
Hot Water Systems Salon Master Hot Water Systems www.salonmaster.info Email: salonmaster1@googlemail.com Tel: 0115 975 4500
Hygiene Renscene - Barbicide The Number 1 Salon Hygiene System www.barbicide.co.uk Tel: 01162601144 The Carlton Group Beauty and Spa Ltd www.thecarltongroup.co.uk Email: connect@thecarltongroup.co.uk Tel: 01903 768 388 Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236 Salon Beauty Supplies www.salonbeautysupplies.co.uk Tel: 01270 848535
Insurance Hamilton Fraser - Cosmetic Insurance www.cosmetic-insurance.com Email: info@cosmetic-insurance.com Morgan Richardson www.morganrichardson.co.uk Email: quotes@morganrichardson.co.uk Tel: 0800 731 2940 Fax: 01277 632255
Interior Design Bridley Interiors Limited The Old Estates Office, Cobham Park Estate, Cobham Park Road, Cobham, Surrey, KT11 3NE www.bridleyinteriors.com Email: admin@bridleyinteriors.com Tel: 01932 588 955 Cre8ive Interiors Building quality bespoke environments www.cre8iveinteriors.co.uk Email: sales@cre8iveinteriors.co.uk Tel: 0161 222 4212 Laceys / Excel UK The perfect salon partner. www.laceysltd.com / www.laceysltd.co.uk Email: info@excel-uk.net Tel: 0118 930 2338 Moda Salon Interiors 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491 Salon Equipment Center www.salonequipmentcenter.co.uk Email: info@salonequipmentcenter.co.uk Tel: 01455 553558
Keratin Hair Treatments Keratin Revolution Revolution Hair Concepts Ltd www.keratinrevolution.com Email: info@keratinrevolution.com Tel: 0114 379 2121
Laser/IPL Treatments 3D Medic www.3dmedic.co.uk Tel: 02476 680175 Mob: 0787 943 8417 BTL Industries www.btlnet.com Email: sales@btlnet.com Tel: +420 220 517 012 Fax: +420 220 515 520
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CONNECTIONS Chromogenex Technologies Ltd Leaders in Laser and Light Technology Tel: +44(0)1554 755444 Fax: +44(0)1554 755333 www.chromogenex.com www.chromogenex.co.za Energist Specialists in Aesthetic Technologies www.energistgroup.com Email: enquiries@energistgroup.com Tel: 01792 798768
Laundry Equipment Armstrong Laundry Systems www.armstrong-laundry.co.uk Tel: +44 (0)1635 33881 Miele Professional www.mieleprofessional.co.uk Tel: 0845 330 3618
Male Grooming Eos Hair & Beauty Haircare with attitude www.mukme.com / www.eoshb.com Tel 02476 612580 Hair Development (UK) Ltd 247 Mile End Road, London, E1 4BJ www.hair-development.com Email: hair@hair-development.com Tel: 020 7790 4567 Heaven Health & Beauty 13a Market Place, Shifnal, Shropshire TF11 9AU www.heavenbydeborahmitchell.co.uk Email: sales@heavenskincare.com Email: salon@heavenskincare.com Tel: 01952 462505 / 01952 461888 Contact: Patricia / Lisa L’ANZA Healing Haircare Healing is the Foundation for Beautiful Hair www.lanza-hair.co.uk Email: info@lanzaeurope.co.uk Tel: 01296 612062 La Biosthetique UK Limited The Total Beauty Concept www.biosthetique.co.uk Email: info@biosthetique.co.uk Tel: 01296 611731 Fax: 01296 611700 Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236
Massage Absolute Aromas Ltd 4 Riverway, Newman Lane, Alton, GU34 2QL www.absolute-aromas.com Email: sales@absolute-aromas.com Tel: 01420 540 400 Fax: 01420 540 401 Beauty Express www.beautyexpress.co.uk Email: sales@beautyexpress.co.uk Tel: 0845 702 3803 Heaven Health & Beauty 13a Market Place, Shifnal, Shropshire TF11 9AU www.heavenbydeborahmitchell.co.uk Email: sales@heavenskincare.com / salon@ heavenskincare.com Tel: 01952 462505 Tel: 01952 461888 Contact: Patricia / Lisa Majestic Towels Established for over 35 Years www.majestictowels.co.uk Email: info@majestictowels.co.uk Tel: 0121 772 0936 Moda Salon Interiors 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No: 07903 955491 Salon Beauty Supplies Tel: 01270 848535 www.salonbeautysupplies.co.uk
Microdermabrasion 3D Medic www.3dmedic.co.uk Tel: 02476 680175 Mob: 0787 943 8417
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BTL Industries www.btlnet.com Email: sales@btlnet.com Tel: +420 220 517 012 Fax: +420 220 515 520 Chromogenex Technologies Ltd Leaders in Laser and Light Technology Tel: +44(0)1554 755444 Fax: +44(0)1554 755333 www.chromogenex.com www.chromogenex.co.za Goddess International One of the leading Designers and Manufacturers of Hi-tech Beauty Therapy Equipment and Skincare products. Tel: 01925 607371 Email: info@goddessinternational.co.uk www.goddessinternational.co.uk The Carlton Group Beauty and Spa Ltd www.thecarltongroup.co.uk Email: connect@thecarltongroup.co.uk Tel: 01903 768 388
Nail Products / Manicure / Pedicure At Your Finger Tips www.atyourfingertips.org.uk Email: sue@atyourfingertips.org.uk Tel: 07719 371571 Beauty Express www.beautyexpress.co.uk Email: sales@beautyexpress.co.uk Calgel www.izabellehammon.com Email: info@izabellehammon.com Tel: 0845 230 1087 Essential Nails www.essentialnails.com Email: sales@essentialnails.com Tel: 01440 820 999 Expert Beauty www.expertbeauty.co.uk Email: sales@expertbeauty.co.uk Tel: 08458 621 832 Kinetics Professional Nail Systems www.margaritabelska.com Tel: 0207 700 1200 LCN Building 2, Danworth Farm, Cuckfield Road, Hurstpierpoint, Sussex, BN6 9GL www.beautyconcepts.co.uk/trade2/lcn/ Email: bci@beautyconcepts.co.uk Tel: 01273 837 302 Majestic Towels Established for over 35 Years www.majestictowels.co.uk Email: info@majestictowels.co.uk Tel: 0121 772 0936 Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236 Moda Salon Interiors 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491 Nail Harmony Right for Clients, Right for You www.nailharmonyuk.com Email: Info@nailharmonyuk.com Tel: 0800 0148300 Nailtopia Salon nail art made simple! www.nailtopia.co.uk Email: enquiries@nailtopia.co.uk Tel: 0845 430 9674 NCO London www.ncolondon.com Email: info@ncolondon.com Tel: 0845 230 5253
The Nail Warehouse www.thenailwarehouse.biz Email: sales@thenailwarehouse.biz Tel: 01634 687430
Name Badges Classic Screen High quality, hard wearing badges Personalised for your salon. Offering 25% discount www.classicscreenprint.co.uk/offer Email: sales@classicscreen.co.uk Tel: 0151 4481773
Organic Products biOrganics Hair Therapy General enquiries: enquiry@biorganics.co.uk Product enquiries: natasha@biorganics.co.uk Sales enquiries: sales@biorganics.co.uk www.biorganics.co.uk Tel: 01905 570670 Forever Living Health and Nutrition, Weight loss, Natural remedies, beauty from within, skin care, Aloe Vera, Holistic 46 Baroque Court, Prince Regent Road, London, TW3 1QQ www.wonderplant.co.uk Email: naturalmedicine@myflpbiz.com Tel: 0203 393 9853 Tel: 078 8284 0880 Heaven Health & Beauty 13a Market Place, Shifnal, Shropshire TF11 9AU www.heavenbydeborahmitchell.co.uk Email: sales@heavenskincare.com Email: salon@heavenskincare.com Tel: 01952 462505 / 01952 461888 Contact: Patricia / Lisa La Biosthetique UK Limited The Total Beauty Concept www.biosthetique.co.uk Email: info@biosthetique.co.uk Tel: 01296 611731 Fax: 01296 611700 Organic Colour Systems Ltd 310 Ampress Lane, Ampress Park, Lymington, Hampshire, SO41 8JX www.organiccoloursystems.com Email: healthierhair@organiccoloursystems.com Tel: 01590 613 490 Fax: 01590 613499
PR & Marketing Classic Screen High quality, hard wearing badges Personalised for your salon. Offering 25% discount www.classicscreenprint.co.uk/offer Email: sales@classicscreen.co.uk Tel: 0151 448 1773 Urban Design and Print Ltd Friendly and affordable printers Brochures, Printing, Flyers www.urbanprinting.co.uk Email: urban_design@zen.co.uk Tel: 01702 601927
Printing Urban Design and Print Ltd Friendly and affordable printers Brochures, Printing, Flyers www.urbanprinting.co.uk Email: urban_design@zen.co.uk Tel: 01702 601927
Salon Furniture Salon Equipment Center www.salonequipmentcenter.co.uk Email: info@salonequipmentcenter.co.uk Tel: 01455 553558
Salon Supplies
Palms Extra/Nubar www.palmsextra.co.uk Email: info@palmsextra.co.uk Tel: 01733 232350 Fax: 01733 232370
Aston & Fincher www.astonandfincher.co.uk Email: info@astonandfincher.co.uk Tel: 0870 240 2176
Pina Parie – Nail Cosmetic line www.pinaparie.co.uk Email: payments@pinaparieuk.com Email: vickyrob@blueyonder.co.uk Tel: 0151 286 5862
Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236
Salon Beauty Supplies www.salonbeautysupplies.co.uk Tel: 01270 848535
Scissors Dowa International Japanese scissor and sharpener master craftsman. Professional brush and accessories suppliers to the trade www.dowa-international.com Email: passion@dowa.co.uk Tel: 020 8965 0585 Excellent Edges www.exedges.com Tel: 02890 730 650 Mastercut 4 Lakeside Business Units, Block Fen Road, Mepal, Cambridgeshire, CB6 2AY Email: info@mastercut.co Tel: 01354 691 830 Fax: 01354 691 831 Simpsons Of Langley Ltd www.simpsons-online.co.uk Email: cserv@simpsons-online.co.uk Tel: 01354 691 835 Fax: 01354 691 831
Scissor Services Dowa International Japanese scissor and sharpener master craftsman. Professional brush and accessories suppliers to the trade www.dowa-international.com Email: passion@dowa.co.uk Tel: 020 8965 0585
Semi-Permanent Make Up Zest Beauty Clinic 114 Andersonstown Road, Belfast, BT11 9BX www.zestbeautyclinic.com www.semper-bellus.com Tel: 028 90 626555 / 0560 3426035
Shop Fitting Services Moda Salon Interiors 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491
Skincare 3D Medic www.3dmedic.co.uk Tel: 02476 680175 Mob: 0787 943 8417 Absolute Aromas www.absolute-aromas.com Email: relax@absolute-aromas.com Tel: 01420 540 400 Fax: 01420 540401 Twitter: @AbsoluteAromas Aqua Bleu Ltd www.aquableu.co.uk Tel: 0208 632 9111 Tend Skin®-Skincare Solution for Ingrown Hair, Razor Bumps/Razor Burns Beauty Express www.beautyexpress.co.uk Email: sales@beautyexpress.co.uk Tel: 0845 702 3803 Biodroga Institut Building 2, Danworth Farm, Cuckfield Road, Hurstpierpoint, Sussex, BN6 9GL www.beautyconcepts.co.uk/biodroga/biodroga. asp/ Email: bci@beautyconcepts.co.uk Tel: 01273 837 302 Body Armour Skin Care www.bodyarmourskincare.co.uk Tel: 07432527430 BTL Aesthetics Unit 83, Greenway Business Centre, Harlow Business Park, Harlow, Essex, CM19 5QE www.exilis.com / www.btlaesthetics.com Email: boulderstone@btlmed.co.uk Tel: 01279 408170 Mob: 07508 621 607 Fax: 01279 408171 Cetuem Cosmetics Ltd www.cetuem.com Email: info@cetuem.com Tel: 0208 368 0008 Fax: 0208 368 9579 DCL Skin Health www.dclskincare.com Tel: 0845 644 4813
CONNECTIONS Forever Living Health and Nutrition, Weight loss, Natural remedies, beauty from within, skin care, Aloe Vera, Holistic 46 Baroque Court, Prince Regent Road, London, TW3 1QQ www.wonderplant.co.uk Email: naturalmedicine@myflpbiz.com Tel: 0203 393 9853 / 078 8284 0880 Fresh Indulgence Organic Tanning & Cosmetics www.freshindulgence.co.uk Tel : 0208 290 4747 GlamGlow Skin Solutions UK Ltd Head office, Unit A1, Lingard Court, Lingard Lane, Stockport, SK6 2QU www.glamglowmud.co.uk Email: customercare@glamglowmud.co.uk Tel: +44 (0) 844 800 7661 Goddess International One of the leading Designers and Manufacturers of Hi-tech Beauty Therapy Equipment and Skincare products. Tel: 01925 607371 Email: info@goddessinternational.co.uk www.goddessinternational.co.uk HBD Europe Ltd SBC: Simply Beautiful Collection Professional, Effective, Affordable www.sbcgels.co.uk Email: info@hbdeurope.co.uk Tel: 01449 727070 Heaven Health & Beauty 13a Market Place, Shifnal, Shropshire, TF11 9AU www.heavenbydeborahmitchell.co.uk Email: sales@heavenskincare.com Email: salon@heavenskincare.com Tel: 01952 462505 Tel: 01952 461888 Contact: Patricia / Lisa House of Famuir www.hofbeauty.co.uk Email: info@hofbeauty.co.uk Tel: 01480 404 200 Fax: 01480 404 303 Hydropeptide Where Science meets beauty www.bioactivebeauty.com Tel: 01753 830931 Igma Ltd/Beauty Lab www.beautylab.co.uk Email: info@beautylab.co.uk Tel: 0844 2471240 Fax: 0208 808 7089 La Biosthetique UK Limited The Total Beauty Concept www.biosthetique.co.uk Email: info@biosthetique.co.uk Tel: 01296 611731 Fax: 01296 611700 La Cure www.shoplacure.co.uk Email: sales@lacureuk.co.uk Tel: 01202 871188 Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236 Oxyjet UK Limited Tel: 01775722243 Pevonia UK Natural Ingredients. Professional Results. www.pevonia.co.uk Email: carla.merry@pevoniauk.com Tel: 01449 727004 Pure Company www.purecompany.co.uk Tel: 0845 006 8800 Fax: 0845 006 8815 REAMIN UK (Nica Ltd.) REAMIN, the only hand protective care cream especially for hairdressers. Market leader in Germany and recommended from dermatologists for over 30 years. www.reamin.co.uk Email: info@reamin.co.uk Tel: 07976 951252 Skin for life www.skinforlife.co.uk Email: contact@tcbeautysupplies.co.uk Tel: 0800 75 66678 Skin Geeks www.skingeeks.co.uk Tel: 01865 338046 Fax: 01865 338100 Twitter: @skingeeksltd Facebook: www.facebook.com/SkinGeeksLtd Follow Skin Geeks Ltd on LinkedIn
The Agenta Group www.theagentagroup.com Tel: 0845 450 0044 Fax: 0845 450 0043
Skin Treatments 3D Medic www.3dmedic.co.uk Tel: 02476 680175 Mob: 0787 943 8417 Beauty Express www.beautyexpress.co.uk Email: sales@beautyexpress.co.uk Tel: 0845 702 3803 Bio Active Beauty Where science meets beauty Windsor, Berkshire, UK www.bioactivebeauty.com Tel:+44(0)791 941 6392 Body Armour Skin Care www.bodyarmourskincare.co.uk Tel: 07432527430 BTL Industries www.btlnet.com Email: sales@btlnet.com Tel: +420 220 517 012 Fax: +420 220 515 520 The Carlton Group Beauty and Spa Ltd www.thecarltongroup.co.uk Email: connect@thecarltongroup.co.uk Tel: 01903 768 388 DCL Skin Health www.dclskincare.com Tel: 0845 644 4813 Energist Specialists in Aesthetic Technologies www.energistgroup.com Email: enquiries@energistgroup.com Tel: 01792 798768 Expert Beauty www.expertbeauty.co.uk Email: sales@expertbeauty.co.uk Tel: 08458 621 832 Fax: 0845 8620 546 GlamGlow Skin Solutions UK Ltd Head office, Unit A1, Lingard Court, Lingard Lane, Stockport, SK6 2QU www.glamglowmud.co.uk Email: customercare@glamglowmud.co.uk Tel: +44 (0) 844 800 7661 Heaven Health & Beauty 13a Market Place, Shifnal, Shropshire TF11 9AU www.heavenbydeborahmitchell.co.uk Email: sales@heavenskincare.com Email: salon@heavenskincare.com Tel: 01952 462505 / 01952 461888 Contact: Patricia / Lisa La Biosthetique UK Limited The Total Beauty Concept www.biosthetique.co.uk Email: info@biosthetique.co.uk Tel: 01296 611731 Fax: 01296 611700 Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236 Oxyjet UK Limited Tel: 01775722243 Saks Train your apprentices with the best in the business Tel: 01325 341 605 Email: education@saks.co.uk www.saks.co.uk Tea Tree Oil www.teatreeoilproducts.co.uk Email: jenny@teatreeoilproducts.co.uk Tel: 01825 890236 The Sherbourne Clinic Training for Collagen Induction Therapy/ Skin Needling www.thesherborneclinic.com
Software InterSalon Software www.vaalto.com / www.salonsoftware.co.uk Email: sales@intersalon.co.uk Tel: 01909 512131 Silverpay Services www.silverpay.co.uk Email: sales@silverpay.co.uk Tel: 0870 121 2505
StudioTracker Salon Software An easy to use hair & beauty salon software system with advanced features designed to Make Salon Life Easier www.studiotracker.co.uk Email: info@studiotracker.co.uk Tel: 0113 350 8230 Vantage Salon Software Vantage is leading-edge online salon software for PC/Mac, tablet computer and internet enabled mobile devices www.vantagesalonsoftware.com Tel: 01372 370888
Spa Robe Suppliers BC Softwear We provide luxury towels and robes to some of the top salon and spa destinations in the UK www.bcsoftwear.co.uk Email: enquiries@bcsoftwear.co.uk Tel: 0845 210 400 Majestic Towels Established for over 35 Years www.majestictowels.co.uk Email: info@majestictowels.co.uk Tel: 0121 772 0936 Towels R Us Wholesale Towels and Bathrobes you can personalise online www.towelsrus.co.uk Tel: 0845 123 5880
Suppliers 3D Medic www.3dmedic.co.uk Tel: 02476 680175 Mob: 0787 943 8417 At Your Finger Tips www.atyourfingertips.org.uk Email: sue@atyourfingertips.org.uk Tel: 07719 371571 Barnet Diva www.barnetdiva.co.uk Email: sales@barnetdiva.co.uk Tel: 01422-823508 Mob: 07885 057500 Beauty Express www.beautyexpress.co.uk Email: sales@beautyexpress.co.uk Tel: 0845 702 3803 Beauty Trade Ltd www.beautytrade.co.uk Email: sales@royaleffem.co.uk Tel: 0845 230 1581 Fax: 01527 579978 The Carlton Group Beauty and Spa Ltd www.thecarltongroup.co.uk Email: connect@thecarltongroup.co.uk Tel: 01903 768 388 Dowa International Japanese scissor and sharpener master craftsman. Professional brush and accessories suppliers to the trade www.dowa-international.com Email: passion@dowa.co.uk Tel: 020 8965 0585 Dream Workwear www.workwearworld.co.uk Tel: 0208 206 2004 Eco Towel Ltd www.ecotowels.co.uk Email: matt@ecotowels.co.uk Tel: 07776 203279 Eos Hair & Beauty Haircare with attitude www.mukme.com / www.eoshb.com Tel 02476 612580 Expert Beauty www.expertbeauty.co.uk Email: sales@expertbeauty.co.uk Tel: 08458 621 832 Fax: 0845 8620 546 Gamma Piu UK Ltd www.gammapiuuk.co.uk Email: sales@gammapiuuk.co.uk Tel: 01253 810 680 Fax: 01253 810 679 Hair Development (UK) Ltd 247 Mile End Road, London, E1 4BJ www.hair-development.com Email: hair@hair-development.com Tel: 020 7790 4567 I-Tan 5 Gateside Commerce Park, Haddington, EH41 3ST www.crystalslimited.co.uk / www.i-tan.co.uk www.norvell.co.uk Tel: 08452 301 401 Fax: +44 (0)8451 308 029 DDI: +44 (0)1620 828 940
J Suns www.j-suns.co.uk Email: j.suns@btinternet.com Tel: 01922 412914 Mob: 07703571328 Laceys / Excel UK The perfect salon partner. www.laceysltd.com / www.laceysltd.co.uk Email: info@excel-uk.net Tel: 0118 930 2338 La Cure www.shoplacure.co.uk Email: sales@lacureuk.co.uk Tel: 01202 871188 Majestic Towels Established for over 35 Years www.majestictowels.co.uk Email: info@majestictowels.co.uk Tel: 0121 772 0936 Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236 Miele Professional www.mieleprofessional.co.uk Tel: 0845 330 3618 Moda Salon Interiors 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491 Nail Harmony Right for Clients, Right for You www.nailharmonyuk.com Email: Info@nailharmonyuk.com Tel: 0800 0148300 Phil Smith Agencies Ltd Email: philsmithagencies@googlemail.com Tel: 07827 157 028 Fax: 01253 810 679 REAMIN UK (Nica Ltd.) REAMIN, the only hand protective care cream especially for hairdressers. Market leader in Germany and recommended from dermatologists for over 30 years. www.reamin.co.uk Email: info@reamin.co.uk Tel: 07976 951252 Salon Alternatives www.salonalternatives.co.uk Email: enquries@salonalternatives.co.uk Tel: 0141 882 5812 Salons Direct www.salonsdirect.com Email: sales@salonsdirect.co.uk Email: marketing@salonsdirect.co.uk Tel: 0844 875 7775 Salon Equipment Center www.salonequipmentcenter.co.uk Email: info@salonequipmentcenter.co.uk Tel: 01455 553558 Skin for life www.skinforlife.co.uk Email: contact@tcbeautysupplies.co.uk Tel: 0800 75 66678 Skin Geeks www.skingeeks.co.uk Tel: 01865 338046 Fax: 01865 338100 Twitter: @skingeeksltd Facebook: www.facebook.com/SkinGeeksLtd Follow Skin Geeks Ltd on LinkedIn SprayTanPro Unit 4, Phoenix Business Park, Ripon, North Yorkshire, HG4 1NS, UK www.spraytanpro.co.uk Email: sales@spraytanpro.co.uk Tel: 01765 607800 The Daylight Company 89-91 Scrubs Lane, London, NW10 6QU www.daylightcompany.com Email: clare.donnelly@daylightcompany.com Dir: 020 8962 2902 Tel: 020 8964 1200 Fax: 020 8964 1300
Tanning Arrow Hair & Beauty Supplies Ltd Unit 2, New Meadow Road, Lakeside Redditch, B98 8YW www.arrowhair.com Tel: 0845 1300 630 / 0845 1300 631 Beautec Beauty Academy High Quality Training www.beautec.co.uk Email: enquiries@beautec.co.uk Tel: 020 8502 0240
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CONNECTIONS Beauty Express www.beautyexpress.co.uk Email: sales@beautyexpress.co.uk Tel: 0845 702 3803 Expert Beauty www.expertbeauty.co.uk Email: sales@expertbeauty.co.uk Tel: 08458 621 832 Fax: 0845 8620 546 Fresh Indulgence Organic Tanning & Cosmetics www.freshindulgence.co.uk Tel: 0208 290 4747
Therapy Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236
Threading
I-Tan 5 Gateside Commerce Park, Haddington, EH41 3ST www.crystalslimited.co.uk www.i-tan.co.uk www.norvell.co.uk Tel: 08452 301 401 Fax: +44 (0)8451 308 029 DDI: +44 (0)1620 828 940
Beautec Beauty Academy High Quality Training www.beautec.co.uk Email: enquiries@beautec.co.uk Tel: 020 8502 0240
J Suns www.j-suns.co.uk Email: j.suns@btinternet.com Tel: 01922 412914 Mob: 07703571328
Barnet Diva www.barnetdiva.co.uk Email: sales@barnetdiva.co.uk Tel: 01422-823508 Mob: 07885 057500
Pure Company www.purecompany.co.uk Tel: 0845 006 8800 Fax: 0845 006 8815
BC Softwear We provide luxury towels and robes to some of the top salon and spa destinations in the UK www.bcsoftwear.co.uk Email: enquiries@bcsoftwear.co.uk Tel: 0845 210 400
Reem Tan Company www.reemtancompany.com Email: sales@reemtancompany.co.uk Tel: 0844 8460422 Sienna X Natural looking, award winning, sunless tanning Beauty Guild ‘Best Tanning Supplier 2012, 2011 & 2010’ www.sienna-x.co.uk Email: info@sienna-x.co.uk Tel: +44 (0)1905 727070 Local call rate: 0333 600 1200 Fax: 01905 27080 SprayTanPro Unit 4, Phoenix Business Park, Ripon, North Yorkshire, HG4 1NS, UK www.spraytanpro.co.uk Email: sales@spraytanpro.co.uk Tel: 01765 607800 St. Tropez EXPERTISE, EVERY TIME www.st-tropez.com/professional Email: PZCBeautyCustomerServices@ pzcussonsbeauty.com Tel: 0207 845 6330 Sunbed and Leisure Systems Unit 8, Network Centre, Midland Way, Barlborough, S43 4WW www.sunbedandleisure.co.uk Email:info@sunbedandleisure.co.uk Tel: 01246 813468 Sunjunkie Suppliers of absolutely everything you could possibly need for spray and self tanning. www.sunjunkie.com Email: sales@sunjunkie.com Tel: 0161 491 4499 SunSpa UK Ltd Unit 22, WENTA Business Centre, Colne Way, Watford, Herts, WD24 7ND www.sunspatanning.co.uk Email: info@sunspatanning.co.uk Tel: 01923 892988 Tan 365 Unit C1, Tudor Rd, Altrincham Business Park, Altrincham, WA14 5RZ Tel: 0161 929 6212 Fax: 0161 929 9384 Tanfastic (Europe) Ltd www.tanfasticeurope.co.uk Email: sales@tanfasticeurope.co.uk Tel: 01253 810 680 Fax: 01253 810 679 Xen-Tan Skin Solutions UK Ltd. Head office, Unit A1, Lingard Court, Lingard Lane, Bredbury, SK6 2QU www.xen-tan.co.uk Email: customercare@xen-tan.co.uk Tel: +44 (0) 844 800 7661
Theatrical & Media Make-up TLT Academy London We get the results, You get the job www.tltacademy.co.uk Email: tltacademy@btconnect.com
Towels & Linens
Easy Dry www.easydry.com Email: info@easydry.com Tel: 0845 300 7764 Eco Towel Ltd www.ecotowels.co.uk Email: matt@ecotowels.co.uk Tel: 07776 203279 Feel For Hair www.feelforhair.co.uk Email: info@feelforhair.co.uk Tel: 01283 585656 Majestic Towels Established for over 35 Years www.majestictowels.co.uk Email: info@majestictowels.co.uk Tel: 0121 772 0936 Towels R Us Wholesale Towels and Bathrobes you can personalise online www.towelsrus.co.uk Tel: 0845 123 5880
Training 3D Medic www.3dmedic.co.uk Tel: 02476 680175 Mob: 0787 943 8417 Alan D Hairdressing Education London Academy: 61-62 Eastcastle Street, London W1W 8NQ Ipswich Academy: 12 Tacket Street, Ipswich, IP4 1AY www.aland.co.uk Tel: 0800 500 3147 Anne Veck www.anneveckhair.com Email: keith@anneveckhair.com Tel: 01865 744612 Arrow Hair & Beauty Supplies Ltd Unit 2, New Meadow Road, Lakeside Redditch, B98 8YW www.arrowhair.com Tel: 0845 1300 630 / 0845 1300 631 Aston & Fincher www.astonandfincher.co.uk Email: info@astonandfincher.co.uk Tel: 0870 240 2176 Beautec Beauty Academy www.beautec.co.uk Email: enquires@beautec.co.uk Tel: 020 8502 0240 / 020 3384 8427 Beauty Hair & Nail Training Academy Unit 8, Triumph Trading Estate, Tariff Road, London, N17 0EB www.k-mbeauty.com Tel: 0208 365 1300
Cetuem Cosmetics Ltd www.cetuem.com Email: info@cetuem.com Tel: 0208 368 0008 Fax: 0208 368 9579 DCL Skin Health www.dclskincare.com Tel: 0845 644 4813 Essential Nails www.essentialnails.com Email: sales@essentialnails.com Tel: 01440 820 999 Fake It Eyelash Supplies & Training Academy Email: fakeitlashes@gmail.com Tel: 01293 450075 Greasepaint A World Leader in Make Up Artist Training www.greasepaint.co.uk Email: info@greasepaint.co.uk Tel: 020 8840 6000 Great 4 Hair www.great4hair.co.uk Tel: 0207 569 7170 ISIS Beauty Academy Ltd Your future in your hands 20B High Street, Walton-on Thames, Surrey KT12 1DA www.isisbeautyacademy.co.uk Email: info@isisbeautyacademy.co.uk Tel: 01932 23 23 22 Jason Paul Hair Shop www.profitfromhairextensions.co.uk Email: hairextensions.jasonpaul@virgin.net Tel: 0208 768 2888 Mob: 07958 234 621 Laceys / Excel UK The perfect salon partner. www.laceysltd.com www.laceysltd.co.uk Email: info@excel-uk.net Tel: 0118 930 2338 Michelle Griffin Hair Extensions www.michellegriffin.co.uk Tel: 0121 445 1492 Nail Harmony Right for Clients, Right for You www.nailharmonyuk.com Email: Info@nailharmonyuk.com Tel: 0800 0148300 Pina Parie – Nail Cosmetic line www.pinaparie.co.uk Email: payments@pinaparieuk.com Email: vickyrob@blueyonder.co.uk Tel: 0151 286 5862 ProStyles The Ultimate Hair Extension Training in your salon or our London venue. Novice, Refresher, Avant Garde & Advanced www.prostyles.com Email: training@prostyles.com Tel: 01420 511155 Fax: 01420 511676 Saks Train your apprentices with the best in the business Tel: 01325 341 605 Email: education@saks.co.uk www.saks.co.uk Shears Academy of Hairdressing, Shop 2, Eros House, Brownhill Road, Catford, London, SE6 2EG www.shearsacademy.co.uk Email: enquiries@shearsacademy.co.uk Tel: 0208 461 3504 Sienna X Natural looking, award winning, sunless tanning Beauty Guild ‘Best Tanning Supplier 2012, 2011 & 2010’ www.sienna-x.co.uk Email: info@sienna-x.co.uk Tel: +44 (0)1905 727070 Local call rate: 0333 600 1200 Fax: 01905 27080 Southern Beauty Ltd Wholesalers to the Beauty Trade, Showroom & Beauty Training Academy, Redlake Lane, Off Easthampstead Road Wokingham, RG40 3BF Tel: 0118 9791691 Email: Amanda@southernbeauty.co.uk www.southernbeauty.co.uk
Calgel www.izabellehammon.com Email: info@izabellehammon.com Tel: 0845 230 1087
The Hair Training Academy Strap Line – Providing Excellence in Education www.thehairtrainingacademy.co.uk Tel: 08448405874 Twitter: @HairTraining UK Facebook: www.facebook.com/HairTrainingUk
CBMA Make-up Academy www.cbmacademy.com Email: info@cbmacademy.com Tel: 0207 485 4000
Thermo Auricular Training www.thermo-auricular.com Email: enquiries@thermo-auricular.com Tel: 01892 526990
TLT Academy London We get the results, You get the job www.tltacademy.co.uk Email: tltacademy@btconnect.com VTCT www.vtct.org.uk Tel: +44 (0) 2380 684 500
Trichology Philip Kingsley Products Ltd Healthy hair is beautiful hair 4 Glengall Business Centre, Glengall Road, London, SE15 6NJ www.philipkingsley.co.uk Tel: 0207 237 7100
Waxing Aqua Bleu Ltd www.aquableu.co.uk Tel: 0208 632 9111 Tend Skin®-Skincare Solution for Ingrown Hair, Razor Bumps/Razor Burns Aston & Fincher www.astonandfincher.co.uk Email: info@astonandfincher.co.uk Tel: 0870 240 2176 Beauty Express www.beautyexpress.co.uk Email: sales@beautyexpress.co.uk Tel: 0845 702 3803 Cetuem Cosmetics Ltd www.cetuem.com Email: info@cetuem.com Tel: 0208 368 0008 Fax: 0208 368 9579 House of Famuir www.hofbeauty.co.uk Email: info@hofbeauty.co.uk Tel: 01480 404 200 Fax: 01480 404 303 Metique Tea Tree Oil Products Ltd Beauty Matters Tea Tree Oil Products Ltd, Hammonds Green, Framfield, East Sussex, TN22 5QH www.teatreeoilproducts.co.uk Email: jeremy@teatreeoilproducts.co.uk Tel: 01825 890236 Moda Salon Interiors 6 Sharose Court, Hicks Road, Markyate, AL3 8JH www.modasaloninteriors.com Tel: 08454 605506 24Hr Sales and Service No. 07903 955491
Website Design Laceys / Excel UK The perfect salon partner. www.laceysltd.com / www.laceysltd.co.uk Email: info@excel-uk.net Tel: 0118 930 2338
Weight Loss 3D Medic www.3dmedic.co.uk Tel: 02476 680175 Mob: 0787 943 8417 Chromogenex Technologies Ltd Leaders in Laser and Light Technology www.chromogenex.com www.chromogenex.co.za Tel: +44(0)1554 755444 Fax: +44(0)1554 755333 Cool Herbals www.coolherbals.com Email: info@coolherbals.com Tel: 020 8597 9039
Wigs Banbury Postiche Ltd We provide a full range of Acrylic and Real Hair Wigs. www.wigsuk.com Tel: 01295 757408
TO ADVERTISE ON THESE PAGES PLEASE CONTACT JEN SHEARER ON: TEL: 01795 509112 or email: JENNY@CIMLTD.CO.UK www.thesalonmagazine.co.uk
66 | www.thesalonmagazine.co.uk
NAIL HARMONY UK Phone: 0800 014 8300 Email: info@nailharmonyuk.co.uk www.nailharmonyuk.co.uk
NAIL HARMONY UK 0800 014 8300 LONDON 0800 014 8231 SURREY 01483 272822 YORKSHIRE 01302 325848 SOUTH WEST UK 01300 341193 ESSEX 0800 014 8313