CIS Virtual Card Payment Solutions Mark Abdoo - Product Manager - Cornerstone Darryl Jang – SVP, Americas - eNett
Agenda Introduction What are VANs? What is the Problem? What is the Solution? So How Do We Do It? Quick Demo Questions and Answers
eNett International - VANs Global provider of dedicated payments solutions for the travel industry ●
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A VAN is a Virtual Account Number A VAN is a MasterCard, but without the physical plastic •
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Card Number, Expiration Date, Security Code
VANs have unique controls that provide far greater security than traditional cards; seamlessly integrated with the GDS VANs are generated for every booking to ensure payments are processed quickly and safely, enabling automated reconciliation at point of sale With MasterCard acceptance, VANs can be used for any payment anywhere in the world
The Problem 3rd Party Hotel Billing
Agent needs to book and pay for traveler
Agent seeks verbal confirmation of fax receipt
Agent follows up with a call to hotel
Agent faxes authorization form back to hotel
Agent completes authorization form
Hotel faxes form to the Agent
Agent seeks hotel that allows 3rd Party Hotel Billing -- including chains and independent properties
Agent calls hotel to see if property accepts such billing
Agent may debate with front desk
If allowed by hotel, agent books hotel via GDS and needs to fax authorization form
Hotel often has their own proprietary authorization form
The Solution iQCX Automation
Create PNR
Agent
Send to iQCX
Book Hotel
Automated CC auth forms Automated faxes Done on the GDS 100% data match/reconciliation • Reduced risk & fraud • • • •
Document Delivery
Request VAN
Auth Form + Fax
The Result
Hotel Process Flow Agent books hotel iQCX Requests VAN eNett Generates VAN iQCX Updates PNR iQCX Generates Fax InterFAX Sends to Hotel
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Library User Tables
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PNR Data Items parsed from PNR and pulled from Library tables
Library ResRules to Validate data, Issue cards, Update PNRs and Send fax
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InterFax:8123305181
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1 HHL QI HK1 IND 14OCT-15OCT 1NT 47672 QUALITY INN AND SUI 1N1KRAC -1/RG-USD79.99/ADV GTE/AGT00000000/G-CAXXXXXXXXXXXX1111E XP1014/SI- /CF-83169750 *** ITINERARY REMARKS EXIST *** >RM*路 *** ADDITIONAL ITINERARY DATA EXISTS ***>*I路 FONE-INDAS/812-330-4361 TKTG-TAU/05MAY RMKS-E/VAN1/HOTEL/1/TEST NOTES GO HERE 2 E/VAN1/MULTI USE-FALSE TRMK-SA ACCT-12345 >
Screenshot of PNR after
1 HHL QI HK1 IND 14OCT-15OCT 1NT 47672 QUALITY INN AND SUI 1N1KRAC -1/RG-USD79.99/ADV GTE/AGT00000000/G-CAXXXXXXXXXXXX6654E XP1014/SI-*ENETT VAN*BILL ROOM AND TAX/CF-83169750 *** ITINERARY REMARKS EXIST *** >RM*路 *** ADDITIONAL ITINERARY DATA EXISTS ***>*I路 FONE-INDAS/812-330-4361 TKTG-TAU/05MAY GFAX-OSI*ENETT VAN*BILL ROOM AND TAX RMKS-E/VAN1/HOTEL/1/TEST NOTES GO HERE 2 E/VAN1/MULTI USE-FALSE 3 Q/ IQCX 4/29/2014 1:55:16 PM/VAN REQUESTED - TRANSACTION ID - 112571 TRMK-SA ACCT-12345 >
Screenshot of PNR before
Screenshot of generated fax
What’s Next?
Pilot Customers (6) Air Workflow Generic Workflow
Thank you forQuestions? your time!