2020 FIRST EDITION:
9 FEBRUARY – 12 APRIL Sunday departures
TENERIFE
DIRECT FLIGHTS & HOLIDAYS FROM THE CHANNEL ISLANDS
100% financial protection guarantee
100% financial protection guarantee
SPOILT FOR CHOICE...
HOLIDAY WITHOUT LIMITS Browse online at www.flydirect.je for even more accommodation choices across Tenerife’s most popular resorts.
Simple value to pure indulgence Bustling beachfronts to quiet coves Apartments to all-inclusive Family fun to adults only Fine dining to poolside pizza
Front cover: Red Level at Gran Melia Palacio de Isora. Above: Gran Melia Palacio de Isora. Search online for live availability.
For a personal touch visit our Jersey office: C. I. Travel Group, Heron House (next to Gama Aviation), Jersey Airport, JE1 1BW. FREE PARKING.
Monday – Tuesday Wednesday Thursday – Friday Saturday Sunday
9:00am – 6:00pm 9:45am – 6:00pm 9:00am – 6:00pm 9:00am – 5:30pm 10:00am – 3:00pm
You can also book online at www.flydirect.je or by calling 01534 496677.
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Why Fly Direct? At FlyDirect we are passionate about travel and service. We have been operating direct flights and holidays from the Channel Islands for over 40 years and our experience is clear. We’re proud to be owned and operated by C. I. Travel Group, the Channel Island’s leading tour operator, waving-off and welcoming over 40,000 holiday makers each year. In 2020, we bring you our FlyDirect winter sun programme to the holiday island of Tenerife with our direct flights from Jersey taking you there in a quick and comfortable 4 hours.
In addition to the convenience of a direct flight, we offer some great value reasons to book your next holiday with us*...
Early booking
Up to
£100
DISCOUNTS
CHILD
at some hotels
discount
Look out for the symbol!
on flights
Extra leg room
GROUP DISCOUNT
SEATING UPGRADE for
Buy 7 flights,
£50 return
FREE!
SEE PAGE 5
get 8th
Terms and conditions apply, further information is available at flydirect.je/offers or request a copy from our team.
*
How to book Online – Search for even more holidays and book online through www.flydirect.je By Telephone – Our friendly team are waiting to take your call on 01534 496677 Visit Us – Pop into our Jersey office for a chat about your perfect holiday. See opposite page for a map. With Your Travel Agent – Visit your preferred Travel Agent and ask to book your FlyDirect holiday.
Contents Guía de Isora . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Los Cristianos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Playa Paraiso / Costa Adeje. . . . . . . . . . . . . . . . . . . 7 - 15
Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . 21
Playa de las Americas . . . . . . . . . . . . . . . . . . . . . . . 16 - 19
Terms and Conditions. . . . . . . . . . . . . . . . . . . . . . . 22 - 23
TENERIFE Tenerife is the Canary Island’s leading holiday destination. This Spanish gem is beautifully situated in the Atlantic Ocean off the coast of Africa and is drenched in year-round sun, enjoying an average annual temperature of 23˚C. Dominated by volcanic Mount Teide, the island features a wide range of breath-taking landscapes and an almost endless choice of activities and excursions to enjoy, not to mention the many beaches and turquoise sea.
1
PLAYA PARAISO & COSTA ADEJE
2
PLAYA DE LAS AMERICAS
3
LOS CRISTIANOS
A little more sedate than neighbouring Playa De las Americas, these resorts are home to many good quality hotels, a wide range of places to eat, drink and shop, and inviting sandy beaches with adjacent promenades.
The longest established and perhaps best known resort in Tenerife, ‘Las Americas’ is busy year round with holidaymakers of all ages enjoying the volcanic sand beach and plethora of shops, bars, nightlife and eateries.
Once a small fishing town, Los Cristianos is now a bustling harbour resort, where the main attractions are the fine sandy beach and pedestrianised promenades featuring a wide range of boutiques, restaurants and bars.
Transfer Time: Approx. 1 hour.
Transfer Time: Approx. 40 minutes.
Transfer Time: Approx. 30 minutes.
Don’t miss: SIAM PARK
NORTH TENERIFE
Voted one of the best waterparks in the world, this water kingdom has something for all ages, from the gentle lazy river to the heart-stopping Tower of Power.
Head north and soak up the sun in one of Tenerife’s traditional towns. Colourful buildings line cobbled streets, flowers adorn colonial squares and green gardens offer shady solace.
CANARIAN CUISINE A taste sensation awaits you with a spicy combination of Spanish, Latin American and African flavours. Mix these with fresh seafood, ripe fruits and the infamous patatas arrugadas (wrinkly potatoes) and you’ve got your delicious holiday perfectly served up.
Courtesy of Turismo de Tenerife.
4 | TENERIFE
The Journey - Convenient Sunday departures WEEKLY RETURN FLIGHTS 9TH FEBRUARY - 12TH APRIL. PRICE PER PERSON from: Departure
09-Feb
16-Feb
23-Feb
01-Mar
08-Mar
15-Mar
22-Mar
29-Mar
05-Apr
12-Apr
Adult
£329
£499
£299
£299
£299
£299
£299
£299
£499
£499
Child 2 - 11
£229
£449
£199
£199
£199
£199
£199
£199
£449
£449
Infant 0 - 1
£25
£25
£25
£25
£25
£25
£25
£25
£25
£25
Departures during school holidays.
Flight prices for longer stays are available on certain departure dates. Please note that all prices shown in this brochure are correct at the time of going to press (July 2019), but are subject to change without notice. Flight prices in particular are strictly limited and will increase subject to demand. To check the final price of your holiday it is essential to check our website www.flydirect.je, call 01534 496677 or contact your travel agent.
FLIGHT INFORMATION: Weekly SUNDAY daytime flights to Tenerife South
• 4 hour flight on 156 seat A319 Airbus jet
Depart Jersey 14.10 – Arrive Tenerife 18.10
• 20kg hold luggage included
Depart Tenerife 09.55 – Arrive Jersey 13.35
• Drinks and snacks to buy on board
All flight times are local and subject to change.
• Upgrade to extra legroom seats
Extra legroom seats for just £50pp return
Flights will be operated on an Airbus A319 owned by the Spanish carrier Volotea.
Upgrade your in-flight experience with extra legroom seats for just £50pp return. Please note that due to the location of these seats, they are not suitable for passengers with limited mobility.
Calculating the cost of your holiday:
The price grid for each hotel shows example prices per person for 7 nights accommodation on the stated board basis and room type. To calculate the cost of your holiday, add the price for your preferred date to the current flight price. Prices will fluctuate, for live prices please check online or call.
Transfers & Rep:
FlyDirect package holidays include resort representative and shared resort transfers. No refund is given for transfers not required.
Tenerife Puerto de la Cruz
Guía de Isora
Santa Cruz
Mount Tiede
Playa Paraiso Costa Adeje 1 Playa de las Americas 2 3 Los Cristianos
Airport
APPROX FLIGHT TIME: 4 HOURS.
The Ritz-Carlton Abama, page 6.
|5
THE RITZ-CARLTON, ABAMA LOCATION: Brand new to FlyDirect for 2020, added due to popular demand, The Ritz-Carlton, Abama resort is undoubtedly one of the most luxurious accommodation options in Tenerife. Idyllically located on the coast in Guía de Isora this large well-equipped resort overlooks the Atlantic Ocean and provides access via funicular or resort train to the sandy beach. A range of essential amenities can be found in the nearby small resort of Playa San Juan, and the bustling resorts of the south west coast with all of their attractions are within easy reach by taxi or shuttle. FACILITIES: Unsurprisingly for a Ritz-Carlton resort, facilities here are second to none. No less than seven swimming pools are dotted throughout the resort, including two designed for families and another reserved for adults. 7 tennis courts, 4 paddle courts, a fully equipped fitness centre and 18-hole championship golf course offer plenty to keep guests active, whilst the opulent spa provides the ideal place to relax and rejuvenate. Children aged 4 -12 won’t ever want to leave the supervised Ritz Kids club, which offers a full programme of daily activities. Younger children are welcome to join in the fun, accompanied by an adult.
GUIA DE ISORA
ROOMS: A range of room, suite and villa options are available to suit everyone, and accommodations are spread across a number of buildings and levels, ensuring peace and tranquillity even in this large resort. Each features air-conditioning, coffee making facilities, robes and slippers, hairdryer, separate bath and shower, high-speed Wi-Fi access and outside space. Some villa upgrades offer additional amenities, including access to exclusive swimming pools. Tagor Villas are reserved for adults over 18 years and each includes a buggy in which to explore the resort, plus complimentary poolside drinks and snacks.
6 | TENERIFE
09-Feb £1,064 £168
16-Feb £1,064 £168
23-Feb £1,064 £168
01-Mar £1,064 £168
Kids Club Spa Quiet Location
FOOD & DRINK: The Ritz-Carlton Abama offers guests an amazing array of 10 separate restaurants, including 2 restaurants, M.B and Abama Kabuki which hold coveted Michelin Stars. Guests are spoiled for choice with Japanese, Italian and Spanish à la carte options, along with seafood specialities at El Mirador and excellent steaks at 20/20. Snacks and drinks are available throughout the day by the pool, on the beach or in the lobby and sports bars. Flexible board options including half board and full board offer complete freedom of choice.
Indicative prices will fluctuate and are per person, based on a citadel deluxe room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
Luxury Choice
08-Mar £1,064 £168
15-Mar £1,064 £168
22-Mar £1,064 £168
29-Mar £1,169 £168
05-Apr £1,428 £168
12-Apr £1,330 £168
More room types and board basis options may be available. Check live prices and availability online.
Book online www.flydirect.je, drop into our offices, call us 01534 496677
15% OFF when you BOOK BY 31 OCT
HARD ROCK HOTEL TENERIFE
PLAYA PARAISO
LOCATION: New to FlyDirect in 2020 due to popular demand, Hard Rock Hotel Tenerife offers luxurious beachfront accommodation and facilities in the small up and coming resort of Playa Paraiso. A choice of restaurants, shops and amenities are within walking distance, whilst larger resorts are in easy reach by public transport or taxi.
enjoy a range of wellness activities and the sumptuous spa area.
FACILITIES: The Hard Rock boasts 3 outdoor swimming pools, including one reserved for adults and another designed for families, surrounded by sun terraces with plenty of loungers and parasols for all. Children from 3 months to 16 years are catered for with age-appropriate fun packed kids clubs, and adults can
FOOD & DRINK: Diners are spoilt for choice at Hard Rock Hotel, with no less than 6 exciting eateries on site, including Montauk grill, Narumi serving Asian cuisine and Capolavoro à la carte Italian. There are also a number of chic bars in which to enjoy a cool beer, creative cocktail or refreshing soft drink.
ROOMS: 624 rooms and suites offer something for everyone, and each is equipped with en-suite bathroom, air-conditioning, balcony or terrace, minibar, hairdryer, satellite TV, complimentary Wi-Fi and safety deposit box.
Family Rooms Entertainment Spa Kids Club
Indicative prices are per person and based on a deluxe silver room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult 1st Child 2-11 years 2nd Child 2-11 years
09-Feb £735 £49 £385
16-Feb £791 £49 £413
23-Feb £770 £49 £399
01-Mar £770 £49 £399
08-Mar £770 £49 £399
15-Mar £770 £49 £399
22-Mar £770 £49 £399
29-Mar £749 £49 £392
05-Apr £980 £49 £511
12-Apr £679 £49 £357
More room types and board basis options may be available. Check live prices and availability online.
10% OFF when you BOOK BY 31 AUG
H10 ATLANTIC SUNSET LOCATION: The H10 Atlantic Sunset is an exciting and spectacular brand new 5* property situated on the seafront in Playa Paraiso. Having opened in June 2019 the hotel offers the best in modern and contemporary facilities in a relaxed and traditional resort. A selection of shops, bars and restaurants are in easy reach on foot from the hotel. FACILITIES: A selection of swimming pools include one heated, one reserved for guests staying in Privilege rooms, and two for children. Daisy Club offers daily supervised entertainment and activities for younger guests, whilst grown-ups can take advantage of Despacio Spa centre or the onsite gym.
PLAYA PARAISO ROOMS: 291 bright and well-designed rooms and suites each feature en-suite bathroom, air-conditioning, balcony or terrace, satellite TV, hairdryer, minibar and safe. Clients booking a Privilege room receive additional amenities and access to exclusive areas of the hotel. FOOD & DRINK: A range of board basis is available at H10 Atlantic Sunset, with the main buffet restaurant being complemented by 3 à la carte options, a selection of bars and a coffee shop offering tempting cakes and pastries.
Indicative prices are per person and based on a standard room for 7 nights. Half-board. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
09-Feb £910 £476
16-Feb £910 £476
23-Feb £910 £476
01-Mar £910 £476
08-Mar £910 £476
15-Mar £910 £476
22-Mar £910 £476
29-Mar £910 £476
05-Apr £910 £476
12-Apr £721 £378
COMING SOON (Brand new hotel) Quiet Location Family Rooms Spa All-inclusive Option
More room types and board basis options may be available. Check live prices and availability online.
To calculate the cost of your holiday, add the per person accommodation price to the guide flight price on page 5. Or search live package prices online.
|7
10% OFF when you BOOK BY 3O SEPT
JARDINES DE NIVARIA
COSTA ADEJE
LOCATION: Fully refurbished in 2016, the magnificent Jardines De Nivaria is one of the best known hotels in the Canary Islands and enjoys both a superb reputation for service and an unbeatable seafront position with direct access to the promenade and nearby shops and restaurants. FACILITIES: Outside is equally well appointed with 2 heated swimming pools set amongst landscaped tropical gardens. There is a separate shallow pool for children, and the poolside restaurant and separate snack bar are open all day. With waiter service available right to your lounger, there’s really no reason to move unless it’s to the opulent on-site spa!
ROOMS: The elegant and well-designed rooms all feature balcony or terrace, en-suite bathroom with bathtub and walk in shower, air-conditioning, minibar, satellite TV, safety deposit box and complimentary Wi-Fi. Comfort rooms are perfect for 2 people, and the hotel offers upgrade options to garden view, sea view, junior suites and suites. FOOD & DRINK: With 3 restaurants and 3 bars to choose from, guests are spoiled for choice when it comes to fine cuisine, and can select a board basis to suit their requirements.
Indicative prices are per person and based on a comfort room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
09-Feb £1,015 £518
16-Feb £1,015 £518
23-Feb £1,015 £518
01-Mar £1,015 £518
08-Mar £1,015 £518
15-Mar £1,015 £518
22-Mar £1,015 £518
29-Mar £1,015 £518
05-Apr £1,015 £518
12-Apr £854 £441
Beachfront Spa Luxury Choice Wi-Fi
More room types and board basis options may be available. Check live prices and availability online.
6% OFF when you BOOK BY 3O SEPT
COLON GUANAHANI
ADULTS ONLY
LOCATION: Enjoying a position just 150m from the popular beach and promenade at Costa Adeje this adults only property is sister to the well renowned Jardines De Nivaria. Taking its name from the Bahamian Island where Christopher Colombus first landed after his 1492 departure from Tenerife, this hotel has echoes of that colonial era throughout. FACILITIES: With the emphasis on peace and relaxation you will find plenty of space to recline around the 2 heated seawater swimming pools, or perhaps overlooking the ocean from the roof top chill out area. There is also a small wellness centre offering a range of treatments, and a well-equipped gym. Tennis courts are
COSTA ADEJE
available at the adjacent Jardines De Nivaria hotel. ROOMS: Standard rooms sleep 2 people and face outwards across Costa Adeje. All rooms feature air-conditioning, balcony or terrace, safe, mini-bar, free Wi-Fi and en-suite bathroom with large walk-in shower. Superior rooms have the same great amenities but face inwards over the pool area. FOOD & DRINK: 2 restaurants and a piano bar offer a choice of places to spend the evening with the new La Pergola restaurant positioned right beside the pool. Guests can opt for a bed & breakfast basis, or upgrade to half-board.
Indicative prices are per person and based on a standard room for 7 nights. Bed & breakfast. Adults only.
Departure Adult
8 | TENERIFE
09-Feb
16-Feb
23-Feb
01-Mar
08-Mar
15-Mar
22-Mar
29-Mar
05-Apr
12-Apr
£763
£763
£763
£763
£763
£763
£763
£763
£763
£658
Spa Close To The Beach Multiple Board Options Adults Only
More room types and board basis options may be available. Check live prices and availability online.
Book online www.flydirect.je, drop into our offices, call us 01534 496677
15% OFF when you BOOK BY 15 SEPT
GF GRAN COSTA ADEJE LOCATION: A firm favourite with FlyDirect clients, it’s not hard to see why. Ideally located in the heart of Costa Adeje, close to shops, restaurants and bars and just a short stroll from the beach and promenade. A typical Spanish market takes place across the road from the hotel twice weekly, offering a good choice of stalls for both local and visiting shoppers. Step inside the expansive lobby however and you’ll feel a million miles from the busy resort outside. FACILITIES: Despite being one of the largest hotels in our programme, the well thought out design means you never feel crowded. With all the features you would expect of a 5* hotel, facilities include 3 swimming pools, 2 of which are heated in winter, and one being especially for children. The hotel grounds offer plenty of space to relax and enjoy the sumptuous surroundings. Adults can enjoy the roof top solarium and pool with mountain views, or the well-appointed spa area which has a choice of treatments. There is also a fully equipped gym on site. Entertainment and activities for all ages are offered daily.
COSTA ADEJE ROOMS: The comfortable, elegant and well-designed rooms each feature an en-suite bathroom, balcony or terrace, hairdryer, air-conditioning, fridge, satellite TV, tea and coffee making facilities and complimentary Wi-Fi. Standard rooms face over resort and it’s possible to upgrade to side or full sea view rooms, or a suite which has a separate lounge area and is suitable for a family. FOOD & DRINK: A full range of board basis is available at this hotel from bed & breakfast to all-inclusive, and meals are served in the large buffet restaurant ‘La Finca’ offering a range of exciting and tasty local and international dishes. There is also the more intimate ‘La Laja’ à la carte restaurant serving creative cuisine and an excellent range of wines. The pool side snack bar is open during the day and offers tasty snacks and cool drinks with ocean views, and the lobby bar offers a relaxing atmosphere for evening cocktails.
Spa Wi-Fi Close to the Beach All-inclusive Option
Indicative prices are per person and based on a standard room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult 1st Child 2-11 years 2nd Child 2-11 years
09-Feb £644 £496 £336
16-Feb £644 £496 £336
23-Feb £644 £496 £336
01-Mar £644 £496 £336
08-Mar £644 £496 £336
15-Mar £644 £496 £336
22-Mar £644 £496 £336
29-Mar £665 £496 £350
05-Apr £721 £210 £371
12-Apr £567 £175 £301
More room types and board basis options may be available. Check live prices and availability online.
To calculate the cost of your holiday, add the per person accommodation price to the guide flight price on page 5. Or search live package prices online.
|9
20% OFF when you BOOK BY 3O SEPT
GRAN HOTEL BAHIA DEL DUQUE RESORT LOCATION: Winner of Condé Nast Traveller’s ‘Best Spa in Spain’ for 2016, the Gran Hotel Bahia Del Duque is truly a magnificent resort hotel that is almost a whole village in itself situated right on the pretty yellow sand of El Duque beach on the outskirts of Costa Adeje. FACILITIES: Hidden away from the outside world in expansive lush gardens overlooking popular El Duque beach, rooms are arranged around a total of 5 swimming pools, 2 of which are heated, and a world class spa facility offering a choice of tempting treatments. Families are also welcomed with a supervised miniclub catering for those from 3 to 12 years and separate shallow pool.
COSTA ADEJE
ROOMS: Bahia del Duque offers rooms, suites and selfcontained villas, each of which is tastefully and elegantly designed and decorated and features terrace or balcony, air-conditioning, satellite TV, complimentary Wi-Fi, hairdryer, safety deposit box and minibar. A variety of room outlooks are available including views across the landscaped gardens or ocean beyond. FOOD & DRINK: There are 9 restaurants within the grounds of Bahia Del Duque including Japanese Sensu Kazan, Mexican La Hacienda and Las Aguas serving local Canarian cuisine. Guests on half-board can choose whichever restaurant they prefer. There are also several bars serving a wide range of drinks and snacks.
Indicative prices are per person and based on a garden view room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
09-Feb £1,337 £49
16-Feb £1,337 £49
23-Feb £1,337 £49
01-Mar £1,337 £49
08-Mar £1,337 £49
15-Mar £1,337 £49
22-Mar £1,337 £49
29-Mar £1,449 £287
05-Apr £1,750 £889
12-Apr £1,512 £406
Beachfront Spa Kids Club Luxury Choice
More room types and board basis options may be available. Check live prices and availability online.
10% OFF when you BOOK BY 31 AUG
H10 COSTA ADEJE PALACE LOCATION: Situated a short distance outside of the centre of Costa Adeje, this hotel enjoys a privileged position right on the seafront, with direct access to the promenade. El Duque beach is a short walk away, whilst the popular harbour area of La Caleta is just 10 minutes stroll. For exploring further afield there is a taxi rank outside the hotel, and regular shuttles to Playa De las Americas. FACILITIES: Features of this large hotel include 4 outdoor swimming pools, one especially for children, each with surrounding sun terraces and gardens. There is also an impressive ‘Despacio’ spa centre. Activities and entertainment are arranged for all ages,
COSTA ADEJE
with the programme depending on the time of year. ROOMS: Stylish, modern and bright rooms each feature en-suite bathroom, terrace or balcony, minibar, safe, satellite TV and hairdryer. Subject to availability upgrades may be available to side sea view, superior rooms or suites. FOOD & DRINK: A range of board basis is available at this hotel to suit all tastes and budgets. There is a choice of restaurants including tempting Italian and Japanese à la carte options, in addition to the popular buffet restaurant El Jable. There is also a choice of bars including a beach-front chill out cocktail lounge.
Indicative prices are per person and based on a standard room for 7 nights. Half-board. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
10 | TENERIFE
09-Feb £728 £378
16-Feb £728 £378
23-Feb £728 £378
01-Mar £728 £378
08-Mar £728 £378
15-Mar £728 £378
22-Mar £728 £378
29-Mar £728 £378
05-Apr £728 £378
12-Apr £518 £273
All-inclusive Option Beachfront Spa Quiet Location
More room types and board basis options may be available. Check live prices and availability online.
Book online www.flydirect.je, drop into our offices, call us 01534 496677
15% OFF when you BOOK BY 15 SEPT
GF VICTORIA
COSTA ADEJE
LOCATION: The brand new GF Victoria Hotel opened in May 2018 and offers a luxurious stay in the very heart of busy Costa Adeje. Situated close to the designer shopping of Plaza del Duque, a host of local seafront bars and restaurants, and the popular Playa del Duque yellow sand beach, everything you could want or need for an enjoyable holiday is right on the doorstep. FACILITIES: The hotel offers a range of swimming pools, with one reserved for adults only, an impressive roof top pool extending out over the edge of the building, and a fun packed family area with slides, waterfalls and surf simulator. Large sun terraces allow space for everyone to relax, and the Bio-Spa offers extensive facilities including indoor pool, sauna, private pre-bookable rooftop area and a range of treatments. Children are well catered for at GF Victoria with a mini-club catering for ages 10 months to 12 years, and an exciting Adventure Zone.
ROOMS: Design-led and stylish rooms and suites each include separate living and sleeping areas and are equipped with Smart TV, complimentary high-speed Wi-Fi, air-conditioning, hairdryer, tea and coffee making facilities, fridge and balcony or terrace. 24 hour room service is also available to all rooms. The majority of suites can accommodate a family of 4 comfortably, whilst upgrades to premium or deluxe options offer even more space to relax and enjoy.
09-Feb £1,729 £875
16-Feb £1,729 £875
23-Feb £1,729 £875
01-Mar £1,729 £875
Spa Luxury Choice Close To The Beach
FOOD & DRINK: Buffet restaurant Chaboco serves a wide range of tasty options, and features family and ‘children only’ zones. Donaire à la carte restaurant offers a signature Canarian menu for dinner, whilst Amaina is situated beside the family pool and is open for lunch and drinks daily. The lobby bar and adults only Zambra Sky Bar serve a tempting array of cocktails and wine, plus national and international favourites.
Indicative prices are per person and based on a senior suite for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
Kids Club
08-Mar £1,729 £875
15-Mar £1,729 £875
22-Mar £1,729 £875
29-Mar £1,778 £903
05-Apr £1,911 £966
12-Apr £1,358 £693
More room types and board basis options may be available. Check live prices and availability online.
To calculate the cost of your holiday, add the per person accommodation price to the guide flight price on page 5. Or search live package prices online.
| 11
20% OFF when you BOOK BY 31 AUG
ROYAL HIDEAWAY CORALES SUITES LOCATION: New to FlyDirect in 2020, Royal Hideaway Corales Suites offers 5* contemporary luxury on the outskirts of the popular resort of Costa Adeje. Overlooking Playa La Enramada black sand beach, with the picturesque harbour village of La Caleta and its range of seafood restaurants right on the doorstep. FACILITIES: Designed with Tenerife’s year round sunshine in mind, the focus at Royal Hideaway is on life outdoors. 3 outdoor heated swimming pools (two of them reserved for adults) are situated among spacious and peaceful sun terraces and landscaped gardens. Young guests can learn whilst they play at the forward thinking Happy Minds Kids Club, whilst adults can enjoy a range of sports and entertainment along with the relaxing al fresco spa area and treatment cabins.
COSTA ADEJE
ROOMS: 109 Villas and Suites have one, two or three bedrooms and each features ample living space along with balcony or terrace, en-suite bathroom, hairdryer, complimentary Wi-Fi, smart TV, equipped kitchenette, air-conditioning, minibar and safety deposit box. A number of room options have their own private swimming pool, ideal for romantic breaks or family fun. FOOD & DRINK: A range of restaurants include Nao Atlantic Food Experience where breakfast and dinner are served buffet style, plus adults only Maresia The Roof serving haute cuisine during the day, and Il Bocconcino di Olivia Italian, and Starfish Mediterráneo beside the pool.
Indicative prices are per unit and based on a deluxe 1 bedroom suite for 7 nights. Self-catering.
Departure
09-Feb
16-Feb
23-Feb
01-Mar
08-Mar
15-Mar
22-Mar
29-Mar
05-Apr
12-Apr
Deluxe 1 Bedroom Suite
£2,737
£3,108
£2,681
£2,681
£2,681
£2,681
£2,681
£2,933
£3,577
£2,576
Quiet Location Luxury Choice Family Rooms Spa
More room types and board basis options may be available. Check live prices and availability online.
20% OFF when you BOOK BY 31 AUG
MELIA JARDINES DEL TEIDE LOCATION: A popular choice for FlyDirect clients, this hotel boasts an elevated position and situated as it is on the hillside, panoramic views over Costa Adeje. The bustling shops and restaurants of the resort centre are in walking distance, and a several times daily shuttle bus operates for your convenience. FACILITIES: There is plenty to enjoy here, with 3 swimming pools, one of which is heated in winter, set amongst expansive sun terraces and garden areas. The well-considered layout means there is always somewhere quiet to relax and reflect, after the fun of the daily entertainment programme. Children between 5 and 12 years are welcomed in the mini-club, and grown-ups can enjoy the restful wellness centre.
COSTA ADEJE
ROOMS: 300 spacious and stylish refurbished rooms are spread throughout a number of blocks, and each features en-suite bathroom, hairdryer, minibar, safety deposit box, individually controlled air-conditioning and balcony or terrace. A range of room types are offered, sleeping up to a family of 4, and most have an option to upgrade to sea view. FOOD & DRINK: A range of board basis is available to suit all tastes and budgets. A delicious variety of meals are served in the stylish and airy main restaurant which offers buffet choices and a daily selection of meat and fish cooked to order. There is also a poolside bar serving lunch, and a wide range of drinks and cocktails is available in the lobby bar.
Indicative prices are per person and based on a deluxe room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
12 | TENERIFE
09-Feb £672 £350
16-Feb £672 £350
23-Feb £672 £350
01-Mar £672 £350
08-Mar £672 £350
15-Mar £672 £350
22-Mar £672 £350
29-Mar £672 £350
05-Apr £714 £371
12-Apr £581 £308
All-inclusive Option Kids Club Quiet Location Family Rooms
More room types and board basis options may be available. Check live prices and availability online.
Book online www.flydirect.je, drop into our offices, call us 01534 496677
15% OFF when you BOOK BY 30 NOV
VINCCI LA PLANTACIÓN DEL SUR LOCATION: New to FlyDirect for 2019, the colonial style Vincci La Plantación offers a luxurious option in the well-liked resort of Costa Adeje. Situated in an elevated position on the outskirts of the resort, the hotel offers spectacular ocean views from the grounds and many rooms, and is still just 500m away from the popular beach at El Duque, and a short walk from a selection of shops, restaurants, bars and the heart of this bustling resort. FACILITIES: Spread across a number of low-lying buildings, interspersed with landscaped tropical gardens, the hotel facilities include no less than 5 swimming pools, one of which is heated year-round. A number of activities are organised daily for guests of all ages, including a popular mini-club for children aged 4 to 12 years. Whilst the children are occupied, adults can relax in Nammu Spa, which offers sauna, steam room, thermal circuits and a wide range of treatments, along with regular pilates and yoga classes. In the evenings, live music can be enjoyed in the bar.
COSTA ADEJE
ROOMS: A wide range of comfortable and elegant room types is offered to suit all tastes, from standard bedrooms to semi-private villas with outdoor Jacuzzi or junior suites with spectacular sea views. Each features a balcony or terrace, en-suite bathroom, satellite TV, tea & coffee making facilities, safety deposit box, air-conditioning, robes and slippers, minibar and complimentary Wi-Fi. Villas and junior suites also include a spacious separate seating area.
09-Feb £973 £504
16-Feb £973 £504
23-Feb £973 £504
01-Mar £973 £504
Close To The Beach Spa Wi-Fi
FOOD & DRINK: Guests can select either bed & breakfast or half-board options, and meals are served buffet style in ‘El Buffet’ restaurant. With a varied national and international menu, along with show-cooking, there is something for everyone. À la carte restaurant ‘El Colonial’ offers an exciting and intriguing menu inspired by historic expeditions to Africa, America and Asia, with a local Canarian twist. In the evening, the bar serves as a place to socialise with fellow guests, over a local or international drink.
Indicative prices are per person and based on a standard room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
Luxury Choice
08-Mar £973 £504
15-Mar £973 £504
22-Mar £973 £504
29-Mar £861 £448
05-Apr £973 £504
12-Apr £861 £448
More room types and board basis options may be available. Check live prices and availability online.
To calculate the cost of your holiday, add the per person accommodation price to the guide flight price on page 5. Or search live package prices online.
| 13
10% OFF when you BOOK BY 31 AUG
HOTEL BEST JACARANDA
COSTA ADEJE
LOCATION: A favourite with FlyDirect customers, the Hotel Best Jacaranda is located a short distance from the beach at Playa Fañabe and the bustling resort centre in the popular family focused area of Costa Adeje. Shops, bars and restaurants are all within easy reach on foot.
ROOMS: 563 rooms are fresh and simply designed and offer all the amenities required for a holiday, including balcony or terrace, satellite TV, minibar, safe, air-conditioning, hairdryer and complimentary Wi-Fi. Family rooms are available sleeping up to 2 adults and 2 children and it’s possible to upgrade to a view of the hotel pool.
FACILITIES: The Jacaranda offers an exciting range of facilities for all the family, including a total of 6 swimming pools, one of which is heated in winter, various sports facilities including tennis and basketball courts, plus nightly professional entertainment. The mini-club offers morning and afternoon activity sessions for children aged 4 to 12 years.
FOOD & DRINK: A full range of board basis options from bed and breakfast to all-inclusive are available, and meals are served in the spacious and bright buffet restaurant where the menu changes daily. The poolside snack bar offers lunches and cool drinks during the day.
Kids Club Family Rooms Entertainment Close To The Beach
Indicative prices are per person and based on a superior room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult 1st Child 2-11 years 2nd Child 2-11 years
09-Feb £595 £49 £315
16-Feb £595 £49 £315
23-Feb £595 £49 £315
01-Mar £595 £49 £315
08-Mar £595 £49 £315
15-Mar £595 £49 £308
22-Mar £483 £49 £252
29-Mar £497 £49 £266
05-Apr £588 £49 £308
12-Apr £483 £49 £252
More room types and board basis options may be available. Check live prices and availability online.
15% OFF when you BOOK BY 15 SEPT
GF ISABEL
COSTA ADEJE
LOCATION: Built in the style of a typical Canarian village, GF Isabel is an impressive complex in the resort of Costa Adeje, and just a short walk from Fañabe beach, Plaza del Duque and a multitude of restaurants, shops and bars.
Adults are not forgotten with the main swimming pool which is heated in winter, open air gym, several sports courts and a small wellness centre. ROOMS: There is a choice of accommodation here, with apartments, bungalows and villas offering options for families of all sizes. All accommodation options have a fully fitted kitchen, air-conditioning and safe. Apartments have a terrace or balcony, whilst bungalows and villas each have their own small garden area.
FACILITIES: There is never a dull moment here with something new to see and do round every corner. Children are particularly well catered for with several play areas designed for different age groups, a bouncy castle, separate children’s shallow pool, an extensive indoor mini-club with soft play, and an enthusiastic and lively entertainment team.
FOOD & DRINK: A choice of board basis is available at GF Isabel, including a generous all-inclusive option.
Family Rooms Kids Club Entertainment All-inclusive Option
Indicative prices are per person and based on a 1 bedroom apartment for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult 1st Child 2-11 years 2nd Child 2-11 years
14 | TENERIFE
09-Feb £497 £154 £266
16-Feb £497 £154 £266
23-Feb £497 £154 £266
01-Mar £497 £154 £266
08-Mar £497 £154 £266
15-Mar £497 £154 £266
22-Mar £497 £154 £266
29-Mar £511 £161 £273
05-Apr £553 £168 £294
12-Apr £420 £133 £224
More room types and board basis options may be available. Check live prices and availability online.
Book online www.flydirect.je, drop into our offices, call us 01534 496677
15% OFF when you BOOK BY 15 SEPT
GF FAÑABE
COSTA ADEJE
LOCATION: Another popular family option with FlyDirect clients, this good value hotel is located just 500m from Fañabe and El Duque beaches and adjoining promenade. It is close to a multitude of shops and restaurants, including the popular Plaza Del Duque which offers an excellent range of fashion shopping and dining options. Also within easy reach of Siam Water Park and a host of other family focused attractions, GF Fañabe is a great base for the whole family. FACILITIES: The main attraction of this hotel are its swimming pools, with one large free form pool and two smaller pools at ground level, one of which is shallow for children. Each is surrounded by a sun terrace, tropical plants and loungers and all of them are heated in winter. Families are well catered for with the recent addition of an extensive pool-side play area including multi-sports court and mini-golf course. Children from 4 to12 years are welcome to attend the daily mini-club and mini-disco and regular entertainment is also organised for adults. If it all gets too much on the ground floor, there is a quiet rooftop solarium
with its own plunge pool and a wellness centre where a range of treatments are offered. ROOMS: 413 rooms are comfortable and spacious, attractively decorated and have views across the swimming pool, or surrounding resort and distant mountain backdrop. Each room features en-suite bathroom, hairdryer, individually controlled air-conditioning, minibar, safe deposit box, satellite TV, balcony or terrace and free Wi-Fi. GF Fañabe offers standard rooms, family rooms, and a limited number of junior suites featuring a seating area, large terrace and a hydro-massage bath.
Family Rooms Kids Club Close To The Beach All-inclusive Option
FOOD & DRINK: As you would expect from a family hotel, a choice of board basis is available to suit everyone. Meals are served in the large Adeje buffet restaurant which offers a wide range of choices to suit all tastes. Lunches can be enjoyed poolside at the snack bar and options for a cold drink during the day or night include the hall bar, roof-top bar or Drago discotheque. For picnics, snacks and everyday essentials there is a small convenience shop on site.
Indicative prices are per person and based on an standard room. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult 1st Child 2-11 years 2nd Child 2-11 years
09-Feb £476 £147 £252
16-Feb £476 £147 £252
23-Feb £476 £147 £252
01-Mar £476 £147 £252
08-Mar £476 £147 £252
15-Mar £476 £147 £252
22-Mar £476 £147 £252
29-Mar £483 £154 £252
05-Apr £504 £154 £266
12-Apr £406 £133 £217
More room types and board basis options may be available. Check live prices and availability online.
To calculate the cost of your holiday, add the per person accommodation price to the guide flight price on page 5. Or search live package prices online.
| 15
15% OFF when you BOOK BY 31 AUG
HOTEL GALA
PLAYA DE LAS AMERICAS
LOCATION: The Hotel Gala is situated a short distance from the beach and promenade in busy Playa de las Americas. There are numerous shops, bars and restaurants in the immediate vicinity.
ROOMS: Rooms at Hotel Gala are traditional in style and comfortable. Each features balcony or terrace, air-conditioning, minibar, safe, hairdryer, satellite TV and complimentary Wi-Fi. Family rooms sleep up to 2 adults and 2 children, and superior ‘Club Alexandre’ upgrades offer sea views, additional amenities and complimentary spa access for adults.
FACILITIES: Typical of the larger resort hotels in Tenerife, this property offers everything for guests of all ages. The expansive outdoor area features 2 swimming pools, one which is heated in winter plus a large sunbathing terrace with loungers. There is also an adults only chill-out area with cabana beds and sea views and a well-equipped spa. For children, a separate shallow pool has slides and fountains. There is a full programme of daily activities for all ages and nightly entertainment.
FOOD & DRINK: A range of board basis is available at this hotel from bed & breakfast to all-inclusive. Meals are served buffet style in the Kalahari restaurant which offers a wide range of local and international choices.
Indicative prices are per person and based on a standard room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
09-Feb £609 £315
16-Feb £609 £315
23-Feb £609 £315
01-Mar £609 £315
08-Mar £609 £315
15-Mar £595 £315
22-Mar £595 £308
29-Mar £553 £294
05-Apr £595 £308
12-Apr £476 £252
All-inclusive Option Close To The Beach Spa Entertainment
More room types and board basis options may be available. Check live prices and availability online.
15% OFF when you BOOK BY 31 AUG
HOTEL TROYA
PLAYA DE LAS AMERICAS
LOCATION: Owned by the same group as the La Siesta and Gala Hotels, the Troya is ideally positioned right on the busy promenade and just a few steps from the beach. Shops and restaurants abound in the immediate area. FACILITIES: There is something for everyone at this hotel. For younger family members there is a large outdoor pool with separate children’s area, mini-golf and a well-equipped indoor play area open in the evenings. Grown-ups are equally well catered for with an attractive newly refurbished spa, quieter roof top terrace and sports facilities including gym and tennis court.
ROOMS: Rooms are comfortable and modern and each features balcony or terrace, satellite TV, air-conditioning, safe and complimentary Wi-Fi. Family rooms and junior suites are perfect for 2 adults and 2 children, and superior ‘Club Alexandre’ rooms offer additional amenities and a sea view.
Close To The Beach Entertainment
FOOD & DRINK: Bed & breakfast, half-board, full-board or all-inclusive options are available at Hotel Troya and meals are served buffet style in the attractive restaurant. Snacks and drinks are available throughout the day from La Palapa poolside restaurant.
All-inclusive Option Spa
Indicative prices are per person and based on a standard room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
16 | TENERIFE
09-Feb £609 £322
16-Feb £609 £322
23-Feb £609 £322
01-Mar £609 £322
08-Mar £609 £322
15-Mar £595 £322
22-Mar £595 £322
29-Mar £567 £294
05-Apr £602 £315
12-Apr £469 £252
More room types and board basis options may be available. Check live prices and availability online.
Book online www.flydirect.je, drop into our offices, call us 01534 496677
10% OFF when you BOOK BY 30 SEPT
SOL TENERIFE
PLAYA DE LAS AMERICAS
LOCATION: Located right on the seafront in the heart of popular Playa de las Americas, the well renowned Sol Tenerife Hotel is a short stroll along the wide promenade from both Playa de las Americas and Playa de Troya beaches. A wide and varied selection of shops, restaurants, beach clubs, and bars can be found in the immediate vicinity, and popular attractions such as Siam Park and Aqualand are within easy reach by bus or taxi.
ROOMS: Rooms are compact yet comfortable and decorated in warm tropical colours. Each features balcony or terrace, en-suite bathroom with shower over the bath, air-conditioning, satellite TV, hairdryer, mini-fridge, safety deposit box and complimentary Wi-Fi. Standard rooms sleep 2 adults, and can accommodate an additional adult or child on a sofa bed. Upgrades to sea view or side sea view are offered.
FACILITIES: The focal point of this hotel is the expansive seafront terrace area, which features 2 large swimming pools, one of which is heated year round, and a separate shallow pool for children. Sports facilities on site include a tennis court, table tennis and bowls lawn. A wide range of activities are organised daily for all ages, including an exciting mini-club for children aged 5 to 12 years, offering games, sports, arts & crafts and mini-discos. In the evening, professional shows and performances take place regularly.
FOOD & DRINK: Guests of Sol Tenerife can opt for bed & breakfast, half-board or all-inclusive dining options, the latter including a wide range of drinks and snacks served throughout the day and evening. Meals are served buffet style in the large and airy restaurant, where the menu changes daily and regular theme nights take place. During the day, hot and cold snacks are available at La Palapa poolside bar and in the evening guests are invited to relax in the Lounge Bar with a cocktail or bottle of local Spanish or international wine.
Indicative prices are per person and based on a standard room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
09-Feb £476 £252
16-Feb £476 £252
23-Feb £476 £252
01-Mar £476 £252
08-Mar £476 £252
15-Mar £476 £252
22-Mar £476 £252
29-Mar £476 £252
05-Apr £476 £252
12-Apr £399 £210
Kids Club Beachfront All-inclusive Option Entertainment
More room types and board basis options may be available. Check live prices and availability online.
To calculate the cost of your holiday, add the per person accommodation price to the guide flight price on page 5. Or search live package prices online.
| 17
5% OFF when you BOOK BY 3O SEPT
SPRING HOTEL VULCANO LOCATION: Often requested by FlyDirect clients, the Spring Hotel Vulcano has long enjoyed a good reputation which is sure to continue after extensive refurbishment in recent years. Located in the heart of popular Playa de las Americas, there is an abundance of shops, restaurants and entertainment on the doorstep, and the beach is just a short stroll away.
PLAYA DE LAS AMERICAS
sumptuous Thalasso-Spa Vulcano offers a range of treatments. ROOMS: Refurbished in a fresh and modern style, 371 rooms are comfortable and spacious. Each features en-suite bathroom, hairdryer, complimentary toiletries, balcony or terrace, satellite TV, air-conditioning, minibar, safety deposit box and complimentary Wi-Fi.
FACILITIES: The centrepiece of Spring Hotel Vulcano is the impressive botanical lounge and reception area, which brims with indoor tropical plants, creating a unique and tranquil area in which to relax. Outside there are two large swimming pools, one of which is heated in winter, and a large sun terrace. A full programme of entertainment will keep all ages occupied day and night, and the
FOOD & DRINK: Breakfast, lunch and dinner are served buffet style in the large central restaurant. During the day drinks and snacks with an ocean view are available at the pool bar, and in the evening guests can relax in the opulent Botanical Lounge, or in a choice of two bars each offering live music or entertainment.
Indicative prices are per person and based on a standard room for 7 nights. Half-board. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
09-Feb £735 £511
16-Feb £735 £511
23-Feb £735 £511
01-Mar £735 £511
08-Mar £735 £511
15-Mar £735 £511
22-Mar £735 £511
29-Mar £672 £469
05-Apr £616 £434
12-Apr £616 £434
Close To The Beach Entertainment Spa Free Wi-Fi
More room types and board basis options may be available. Check live prices and availability online.
10% OFF when you BOOK BY 30 NOV
GARA SUITES GOLF & SPA LOCATION: Peacefully situated within one of the best golf courses on the Island, the popular beach, amenities and attractions of Playa de las Americas are just a stroll away, whilst the shops of Siam Mall and the adjacent Siam Water Park are only a few minutes away by road. FACILITIES: Gara Suites Hotel features two large swimming pools with expansive surrounding sun terraces, and a separate smaller pool for children to enjoy. A golfer’s dream, this hotel is on the doorstep of one the best courses in Tenerife. For those who are less comfortable with a club, the large on-site spa offers a range of relaxing treatments and massages along with a thermal water circuit, and there is a fully equipped gym available.
PLAYA DE LAS AMERICAS
ROOMS: Suites and Duplex Suites are large, spacious, modern and tastefully designed in bright Mediterranean colours and fresh neutrals. Each room features a separate seating area to relax, a 43” smart TV, complimentary Wi-Fi, minibar, hairdryer, furnished balcony or terrace and en-suite bathroom with either king size shower or a bathtub.
Quiet Location All-inclusive Option
FOOD & DRINK: Meals are served in the bright and modern buffet restaurant Mediterraneo, which features show-cooking and a pizza oven. Also on site is the à la carte restaurant Atlantico serving fresh locally inspired dishes, and a relaxing bar. During the day refreshing cold drinks, snacks and tasty salads are available from the poolside terrace bar.
Spa Entertainment
Indicative prices are per person and based on a pool view suite. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult 1st Child 2-11 years 2nd Child 2-11 years
18 | TENERIFE
09-Feb £469 £49 £245
16-Feb £469 £49 £245
23-Feb £469 £49 £245
01-Mar £469 £49 £245
08-Mar £469 £49 £245
15-Mar £469 £49 £245
22-Mar £469 £49 £245
29-Mar £406 £49 £217
05-Apr £476 £49 £252
12-Apr £385 £49 £203
More room types and board basis options may be available. Check live prices and availability online.
Book online www.flydirect.je, drop into our offices, call us 01534 496677
10% OFF when you BOOK BY 31 AUG
H10 LAS PALMERAS
PLAYA DE LAS AMERICAS
LOCATION: Part of the popular H10 chain, this hotel is a hidden gem in Playa de las Americas. The hotel has been entirely refurbished in the last 5 years, reflecting the modern laid back style of the property. The location couldn’t be better, with direct access to the seafront at Playa de las Americas and adjacent promenade. Restaurants, shopping and bars are plentiful in the immediate area and beaches are just a few short steps away.
ROOMS: Rooms are compact and have a fresh and functional design. Each features balcony or terrace, hairdryer, safe, mini-fridge, satellite TV, individually controlled air-conditioning, en-suite bathroom and complimentary Wi-Fi. Most have shower over the bath, whilst others have a walk-in shower. It’s possible at H10 Las Palmeras to upgrade to a sea view, junior suite or premium room offering additional amenities.
FACILITIES: Features of the hotel include 2 large swimming pools, one of which is heated in winter, and a small shallow pool dedicated to children and toddlers. The pool area is surrounded by extensive sub-tropical gardens and spacious sun terraces with loungers. Away from the poolside there is plenty to do for everyone, with children’s play area, multi-purpose sports area including 4 tennis courts and a refurbished gym. The entertainment team organise a range of activities and professional shows daily.
FOOD & DRINK: There is a great selection of bars and restaurants on site including the stylish Imagine cocktail bar offering a wide range of tempting drinks, Specchio Magico Italian restaurant and a traditional Teppanyaki restaurant service Japanese dishes, in addition to the main Garoe buffet restaurant. A range of board basis from bed & breakfast to all-inclusive is offered. Several bars and a stylish coffee shop offer plenty of choice for somewhere to relax with a drink.
Indicative prices are per person and based on a standard room for 7 nights. Half-board. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
09-Feb £805 £420
16-Feb £805 £420
23-Feb £805 £420
01-Mar £805 £420
08-Mar £805 £420
15-Mar £805 £420
22-Mar £805 £420
29-Mar £805 £420
05-Apr £805 £420
12-Apr £616 £322
Beachfront All-inclusive Option Wi-Fi Entertainment
More room types and board basis options may be available. Check live prices and availability online.
To calculate the cost of your holiday, add the per person accommodation price to the guide flight price on page 5. Or search live package prices online.
| 19
10% OFF when you BOOK BY 3O SEPT
SOL ARONA TENERIFE
LOS CRISTIANOS
LOCATION: Previously known as the Princesa Dacil and one of the longest established hotels in Tenerife, Sol Arona Tenerife is just 250m from the beach and close to the resort centre of Los Cristianos. However there is more than enough to keep the whole family entertained within the hotel complex itself.
ROOMS: Bedrooms are airy and comfortably furnished in a modern style. Standard or superior rooms sleep a maximum of 2 adults and the latter enjoy great views from the higher floors. All rooms feature balcony or terrace, safe, satellite TV and complimentary Wi-Fi. Superior rooms offer air-conditioning.
FACILITIES: The bright and modern reception area has been recently refurbished. In the grounds guests will find 2 swimming pools, one for children, set amongst pretty gardens. Other outdoor activities include mini-golf course, tennis court and play area. For those who prefer to spectate, there is a sports-bar on site.
FOOD & DRINK: A range of board basis choices is available at Sol Arona Tenerife. All meals are taken in the large bright and airy restaurant, with lunch also offered beside the pool.
Indicative prices are per person and based on a standard room for 7 nights. Bed & breakfast. Child price applies when sharing a room with 2 adults.
Departure Adult Children 2 -11 years
09-Feb £448 £238
16-Feb £448 £238
23-Feb £448 £238
01-Mar £448 £238
08-Mar £448 £238
15-Mar £448 £238
22-Mar £448 £238
29-Mar £448 £238
05-Apr £448 £238
12-Apr £364 £196
All-inclusive Option Entertainment Close To The Beach Wi-Fi
More room types and board basis options may be available. Check live prices and availability online.
10% OFF when you BOOK BY 3O SEPT
AGUAMAR APARTMENTS
3 KEYS
LOS CRISTIANOS
LOCATION: The popular Aguamar Apartments have an established reputation with British holidaymakers. They are situated up a small incline an approximate 15 minute walk from the yellow sand beach, but within easy strolling distance of a number of shops, bars and restaurants and not far from the resort centre of Los Cristianos.
course, table tennis and a selection of games to borrow.
FACILITIES: The complex is modern and welcoming, and the focal point is the large sun terrace and outdoor pool, which is heated in winter. There is a separate shallow pool for children, along with a number of play facilities including a nine hole mini-golf
FOOD & DRINK: The freedom to self-cater is available, but guests also have the option of booking bed & breakfast or half-board in the stylish restaurant, or simply enjoying an al fresco lunch at the newly refurbished pool bar.
ROOMS: Almost all 1 bedroom apartments overlook the pool area, and some designed for families sleep a maximum of 4 adults or 2 adults and 2 children. Each has an equipped kitchen with fridge, microwave and toaster. Bathrooms all have shower over the bath.
Indicative prices are per unit and based on a 1 bedroom apartment for 7 nights. Self-catering.
Departure 1 Bedroom Apartment
20 | TENERIFE
09-Feb
16-Feb
23-Feb
01-Mar
08-Mar
15-Mar
22-Mar
29-Mar
05-Apr
12-Apr
£819
£819
£819
£819
£819
£819
£819
£819
£819
£581
Close To The Beach Quiet Location Family Rooms Multiple Board Options
More room types and board basis options may be available. Check live prices and availability online.
Book online www.flydirect.je, drop into our offices, call us 01534 496677
Important Information A copy of our full booking terms and conditions are on the following pages, please read these carefully. They can also be viewed on www.flydirect.je WHAT THE PRICE INCLUDES • Return flights between Jersey and Tenerife • Accommodation as confirmed • Meal plan as chosen (except self-catering apartments) • Return transfers in resort between airport and selected hotel/apartment
• Passenger taxes, fuel surcharges, currency exchange rates as known at July 2019 • Services of our appointed representative in resort NB: A financial protection fee of £2.50 per person will be added to your invoice.
Resort transfers and resort representative is only provided for properties within this brochure.
FLIGHT INFORMATION AND DETAILS
The flights will be operated by Spanish carrier Volotea on an Airbus A319 type jet aircraft.
BAGGAGE ALLOWANCE
The hold baggage is limited to 20kg per person plus a small bag which may be taken on board as cabin baggage, maximum weight 5kg.
Infants under 2 years of age are allowed 10kg hold baggage plus a folding pushchair. NB: A charge will be made for the carriage of golf clubs and any other sports equipment and can only be carried on the day subject to space being available. Due to the restrictions of Jersey Airport all allowances will be strictly adhered to.
INSURANCE
We strongly advise that you take out comprehensive travel insurance at the time of booking, in order to be covered for any eventuality both before and during your holiday. We work in partnership with Cherry Godfrey, book via www.flydirect.je or call 01534 711666 and quote ‘C. I. Travel Group’.
CHILD REDUCTIONS
Children up to 11 years of age may be entitled to a discount when sharing a room with 2 full paying adults. Supplements for upgraded room type or board basis may still apply.
TRAVEL AWARE, ADVICE & SAFETY
The Foreign & Commonwealth Office have up-to-date advice on staying safe and healthy abroad. For more on security, local laws and the latest travel information, visit the FCO Travel Aware Website.
Our Responsibility We have been diligent in the choice of our local in resort representative and the airline who will operate our programme, and confirm that they are reputable. However it must be appreciated that we neither own the aircraft, nor any other transportation, nor the accommodation at which you stay, our control is therefore subject to the terms and conditions of those operators of the airlines, other transportation and accommodation providers concerned.
Infirm or disabled passengers Some of the hotels featured within this brochure have specially adapted rooms for those with a disability, and various levels of airport assistance are available from borrowing a wheelchair for long distance, to ambu-lift onto the aircraft. We will do our utmost to accommodate passengers with any form of disability, however we must have full details of any infirmity or disability in writing in order to make the appropriate arrangements.
Hotels and Meals Wherever possible alongside the description of each property in this brochure we have printed the Tripadvisor grading as known in July 2019.
Alterations If you wish to make any changes to your holiday arrangements after they have been confirmed, we reserve the right to charge an admin fee of £30 per person if we are able to meet your request. Please note, in some circumstances, cancellation fees may also apply.
This brochure contains a range of hotels and apartments in each of the resorts featured and there is a wider range of accommodation on our website at www.flydirect.je. If you have a favourite that is not featured, please let us know and we will do our utmost to secure the accommodation for you.
Holiday Prices All flight and holiday prices in this brochure have been costed on fuel prices, exchange rates and hotel tariffs at the time of printing (July 2019). With increased security charges and the current volatility of fuel prices and currency exchange, extra fees and surcharges can be introduced at short notice and we reserve the right to pass on any such increases to the client. In the event of any such increases by the airlines and/or hoteliers and/or transport providers these increases will be passed on to the client. Every reasonable endeavour will be made to minimise any increases but in any event we will absorb the first 2% of surcharge on inclusive holidays.
Accommodation in this brochure is based on twin or double-bedded rooms. Single rooms may be available but will be at a supplementary charge. ALL-INCLUSIVE – The all-inclusive package varies from hotel to hotel, but as a rule it generally includes breakfast, lunch, dinner, plus snacks and ice-creams and local drinks. Serving times vary and premium branded drinks may attract a supplement. Please check with the hotel reception to confirm what exactly is included. BED & BREAKFAST – means you are entitled to breakfast only at the hotel. HALF-BOARD – means you are entitled to breakfast and dinner at the hotel. Some hotels may allow you to take lunch rather than dinner on occasion; please check with reception. SELF CATERING – means no meals are included. Meals are almost always available to buy on-site, and your apartment or room will have light cooking facilities available. No refunds will be given for meals not taken or missed due to travel arrangements or delays. Hotels will not guarantee a hot meal for late arrivals, although a cold meal will often be provided. Tea or coffee after meals may be charged additionally at some hotels, and unless specified in the hotel description, meals will be served buffet style. YOUR HOTEL ROOM – Hotels will not normally guarantee a particular room or floor position, and unless we confirm in writing that a request is guaranteed, then no responsibility is accepted. HOTEL FACILITIES – Please note that in-room amenities such as minibar, safe and Wi-Fi access, along with hotel facilities such as spa access, sports court hire and mini-club activities may be subject to local charges. These charges vary from hotel to hotel, and we advise that you check with reception for up-to-date advice. We have secured firm allocations in the majority of establishments featured in this brochure, and can normally offer immediate confirmation of your holiday arrangements. NB: All allocations are subject to release back to our agents and once released your preferred accommodation may be difficult to confirm, it is essential therefore in order to ensure your first choice you BOOK EARLY.
Delays or Diversions In the unlikely event of this happening either at the beginning or the end of your holiday, then any expenses incurred, i.e. for extra overnight accommodation, meals, taxis etc. are your own responsibility it is essential therefore that you carry sufficient cash or a credit card to cover any such expenses. Please note however, if you have taken out travel insurance, you may be able to make a claim for a compensation payment. This payment is not meant to reimburse any out of pocket expenses incurred; it is a one-off compensation payment. Brochure Accuracy The majority of the properties in this brochure have been visited by FlyDirect staff and every effort is made by us to give an accurate description as possible for each property. All facilities mentioned in the descriptions are generally available for the duration of the brochure but in certain circumstances their provision may be limited or unavailable, e.g. weather conditions, maintenance periods, low occupancy etc. We ask you to note that the provision of these facilities and any charges imposed for their use are totally outside the control of FlyDirect. OUR AGENT’S ADDRESS IN TENERIFE: Destination Services Avenida San Francisco, 6 CC. Pasarela, Local A20 38650 Los Cristianos Tenerife Telephone 00 (34) 629098999
JULY 2019
If your favourite hotel is not included in this brochure, please check our website www.flydirect.je where a larger hotel selection is available. Alternatively speak to our team who may be able to secure a quote for accommodation that we currently do not feature.
To calculate the cost of your holiday, add the per person accommodation price to the guide flight price on page 5. Or search live package prices online.
FlyDirect is part of
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C. I. Travel Group Booking Conditions Your contract is with C. I. TRAVEL GROUP LTD (hereinafter known as C. I. Travel Group), trading as C. I. Travel, jerseytravel.com, guernseytravel.com, Airways Holidays, Travtel, FlyDirect and Bontour, (registered in Jersey no. 23569), a member of ABTA. 1. Your holiday contract When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. A contract will exist as soon as we issue our confirmation invoice or the booking is confirmed on our website. This contract is made on the terms of these booking conditions, which are governed by English Law, and the jurisdiction of the English Courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you live there and wish to do so. If it has not been possible for you to have seen these terms and conditions, or cancellation charges were not made known to you at the time of booking and you are not happy to proceed, please return all documentation to us within seven days. Your booking will be cancelled and your monies will be returned in full, provided you have not commenced your travel. This option does not apply if your booking was made within 10 weeks of travel or where certain airlines and accommodation providers require full payment at the time of booking. 2. Your financial protection a) Flight-only & flight-inclusive holidays booked and departing from the United Kingdom We provide full financial protection for our package holidays. For flight-based holidays this is through our Air Travel Organiser’s Licence number 1965 issued by the CAA, Gatwick Airport South, West Sussex RH6 0YR (telephone 0333 103 6350). In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information visit the ATOL website at www.atol.org.uk. When you buy a package holiday that doesn’t include a flight, protection is provided by way of a bond held by ABTA with Royal & Sun Alliance Insurance Plc and Travel & General Insurance Company Plc. When you book an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists the flight, accommodation, car hire and/or other services that are financially protected, where you can get information on what this means for you and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative).In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. b) Holidays and flights booked and departing from The Channel Islands, accommodation-only and ferry-inclusive holidays booked and departing from the United Kingdom. We provide full financial protection for our package holidays, by way of a bond held by ABTA with Royal & Sun Alliance Insurance Plc and Travel & General Insurance Company Plc. For your financial protection, £2.50 per person (excluding infants) is added to your confirmation whether travelling by air or sea. Please note this charge is subject to alteration and any increase will be advised at the time of booking. 3. ABTA We are a member of ABTA, membership number V0300. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on abta.com. 4. Your holiday price a) We reserve the right to increase or decrease published prices of any holiday. You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. Where verbal quotations have been made to you, it is possible for errors to occur. Where quotations made are subsequently found to be incorrect, we reserve the right to amend the price quoted even if the confirmation invoice has been issued. If this occurs, you will have the right to cancel the holiday and receive a full refund of monies paid. b) When you make a booking you must pay a deposit, the amount of which will be advised at the time of booking. The balance of the price of your travel arrangements must be paid at least 8 weeks before your departure date. If you book less than 8 weeks from departure you must pay the total cost of your holiday on booking. All payments due can be made by credit or debit card or by cheque made payable to C. I. Travel Group. There is no charge for paying by debit card, credit card or cheque. Please note that these charges may be amended at any time without notice. If the balance is not paid in time, we shall cancel your travel arrangements and retain your deposit. In the event of a cheque not being honoured by the bank on which it is drawn we will make a charge of £50 to cover the bank charges and our administration
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costs. Where accommodation, travel or other arrangements are purchased from suppliers in currencies other than £ sterling, these are priced at the exchange rate applicable at the time of publication and/or quotation. c) Changes in transportation and accommodation costs, including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports and exchange rates mean that the price of your holiday arrangements may change after you have booked. However, there will be no change within 20 days of your departure. We will absorb and you will not be charged for any increase equivalent to 2% of the price of your holiday arrangements which excludes any amendment charges. You will be charged the amount over and above that, plus an administration charge of £1 per person together with an amount to cover agents’ commission. If this means you have to pay an increase of more than 8% of the price of your holiday arrangements, you will have the option of accepting a change to another holiday if we are able to offer one, (if this is of equivalent or higher quality you will have to pay more but if it is of lower quality you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid, except for any amendment charges. (Note: a full refund will not apply in respect of airline tickets that require full payment at the time of booking.) Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your final invoice. Should the price of your holiday go down due to the changes mentioned above, by more than 2% of your holiday cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. d) If you book through a travel agent, all monies you pay to the agent are held by him on behalf and for the benefit of the Trustees of the Air Travel Trust at all times. This is subject to the agent’s obligation to pay it to us for as long as we do not fail. If we fail, any money held at the time by the agent, or subsequently accepted from you by him, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. 5. If you change your booking If, after your confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking or your travel agent. You will be asked to pay an administration charge of £30 per person and any further cost we incur in making this alteration. If all names change on a booking, then cancellation charges will apply. You should be aware that these costs could increase the closer to departure date that changes are made and you should contact us as soon as possible. A change made within 6 weeks of departure and affecting the UK airport/port, date or holiday duration or the number of passengers will result in the cancellation of the original booking and may be subject to the scale of charges described in clause 7. Note: Different cancellation terms, up to 100%, may apply for bookings that include certain accommodation and travel arrangements. These terms will be advised at the time of booking. 6. If you cancel your holiday You, or any member of your party, may cancel your travel arrangements at any time. Written notification from the person who made the booking or your travel agent on your behalf must be received at our offices. Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges up to the maximum shown in clause 7. Note: No refund will be due in respect of airline tickets (electronic or paper) that either require full payment at the time of booking or have been issued (normally about six weeks from departure), or for accommodation bookings that are indicated as ‘pay in full’. 7. If we change or cancel your holiday It is unlikely that we will have to make any changes to your holiday arrangements, but we do plan the arrangements many months in advance. Occasionally, we may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor and we will advise you of them at the earliest possible date. We also reserve the right in any circumstances to cancel your travel arrangements. For example, if the minimum number of clients required for a particular travel arrangement is not reached, we may have to cancel it. (We will advise you of minimum number together with the time limit for us to tell you if the package is cancelled, at the time of booking). However, we will not cancel your travel arrangements less than 8 weeks before your departure date, except for reasons of of unavoidable or extraordinary circumstances, or failure by you to pay the final balance. If we are unable to provide the booked travel arrangements, you can either have a refund of all monies paid or accept an offer of alternative travel arrangements of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). If it is necessary to cancel your travel arrangements, we will pay you compensation as set out in this clause (excluding infants). In accordance with EU regulations 2111/2005 we are required to advise you of the actual carrier operating your flight. This will be shown on your booking confirmation. Any changes to the actual airline after you have received your ticket information will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Such a change is deemed to be a minor change. Other examples of minor changes include alteration of your outward/ return flights/sea crossing by less than 12 hours, changes to carrier or aircraft type, change of accommodation to another of the same standard. If we are constrained by circumstances beyond our control, to alter significantly any of the main characteristics that make up your holiday, we will inform you or your travel agent as soon as reasonably possible if there is time before your departure. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your booked holiday and receiving a full refund of all monies paid. In some cases, except where the major change or cancellation arises due to unavoidable and extraordinary circumstances, we will pay compensation as detailed below (excluding infants):
IF WE MAKE A MAJOR CHANGE TO YOUR HOLIDAY Period before departure within which notice of cancellation or major change is received by us or notified to you
IF WE CANCEL YOUR HOLIDAY
IF YOU CANCEL YOUR HOLIDAY
Amount you will receive from us
Amount of cancellation charge *see note 1
More than 56 days
Nil
Deposit only
Deposit only
56 - 43 days
£5
Deposit only
30% or deposit if greater
42 – 29 days
£10
100% of holiday cost + £10
50% or deposit if greater
28 - 15 days
£15
100% of holiday cost + £15
60% or deposit if greater
14 - 8 days
£20
100% of holiday cost + £20
75% or deposit if greater
7 - 3 days
£25
100% of holiday cost + £25
100%
2 days or less
£30
100% of holiday cost + £30
100%
The compensation that we offer does not exclude you from claiming more if you are entitled to do so. Unavoidable and extraordinary circumstances mean a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. These include as examples: war, riot, industrial dispute, terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions, epidemics and pandemic, and unavoidable technical problems with transport. 8. Travel Delays It is our policy that once you have checked in with your airline or ferry operator, that you are their responsibility. In common with many coastal resorts, our destinations occasionally suffer from fog and sea mists and ferry crossings can be affected by rough seas. Adverse weather conditions can result in delays and diversions and even cancellation of some services. Transport may also be cancelled due to technical problems or unavoidable and extraordinary circumstances. Except where this leads to a significant alteration to contracted services, we will not be liable for any loss or expense incurred, or obliged to refund any payment for unused accommodation or services at your destination. Should your travel be delayed or cancelled, we recommend that you have sufficient funds to obtain additional meals and accommodation. These costs may be covered by travel insurance, which is strongly recommended. 9. Accommodation Descriptions C. I. Travel Group cannot accept responsibility for representations as to the accommodation, services or food provided with the accommodation which have been made to you directly by the hotel and not by or through ourselves. In the case of half-board bookings we regret we are unable to compensate you for any meals missed due to late arrival at the hotel for any reason. In some cases your accommodation will be booked with a third party supplier and this will be clearly indicated on your booking confirmation. Should this be the case, these terms and conditions will still apply. 10. Disabled Passengers We do everything we can to provide the highest level of service to all our customers. If wheelchairs are required at the airport please advise us well in advance (at least 7 days). Please note we cannot arrange transfers for passengers who need to remain in their wheelchairs. We would point out that there is a possibility that airlines may charge for handling wheelchairs and aircraft lift ons/offs and we must therefore reserve the right to pass on such charges should they arise. 11. If you have a complaint If you have a problem during your holiday, please inform the relevant supplier (e.g. your hotelier) and our representative or our local office without undue delay who will endeavour to put things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to our Customer Services Department at the address shown on your confirmation giving your booking reference and all other relevant information. Please keep your letter concise and to the point. This will assist us to quickly identify your concerns and speed up our response to you. It is strongly recommended that you communicate any complaint to the supplier of the services in question as well as our representative or local office without delay whilst in resort. If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract. Please also see clause 3 above on ABTA. 12. Our liability to you If the contract we have with you is not performed or is improperly performed by us or our suppliers we will pay you appropriate compensation if this has affected the enjoyment of your holiday arrangements. However we will not be liable where any failure in the performance of the contract is due to: you; or a third party unconnected with the provision of the holiday arrangements and where the failure is unforeseeable or unavoidable; or unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised; or an event which we or our suppliers, even with all due care, could not foresee or forestall. Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of 2 times the cost of your holiday arrangements. Our liability will also be limited in accordance with and/or in an identical manner to
(a) The contractual terms of the companies that provide the transportation for your travel arrangements. These terms are incorporated into this contract; and (b) Any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage, and delay to luggage. We are to be regarded as having all benefit of any limitation of compensation contained in these or any conventions. You can ask for copies of the transport companies’ contractual terms, or the international conventions, from our head office at C. I. Travel Group, Heron House, Jersey Airport, Jersey, JE1 1BW. Telephone: 01534 496600. Under EU law (Regulation 261/2004) you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. However reimbursement in such cases will not automatically entitle you to a refund of your holiday cost from us. Your right to a refund and/or compensation from us is set out in clause 6. If any payments to you are due from us, any payment made to you by the airline will be deducted from this amount. If it is impossible to ensure your return as scheduled due to unavoidable and extraordinary circumstances, we will bear the cost of necessary accommodation, if possible of equivalent category, for a maximum of three nights. The limit doesn’t apply to persons with reduced mobility and any person accompanying them, pregnant women and unaccompanied minors, or persons in need of specific medical assistance, provided that you notified us of these needs at least 48 hours before the start of your holiday. NB this clause does not apply to any separate contracts that you may enter into for excursions or activities whilst on holiday. 13. Additional Assistance If the contract we have with you is not performed or is improperly performed as a result of failures attributable to a third party unconnected with the provision of the services, or as a result of failures due to unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which we or our suppliers, even with all due care, could not foresee or forestall, and you suffer an injury or other material loss, we will offer you such prompt assistance as is reasonable in the circumstances. If you’re in difficulty whilst on holiday and ask us to help we will provide appropriate assistance, in particular by providing information on health services, local authorities and consular assistance; and helping you to find alternative arrangements and any necessary phone calls/emails. You must pay any costs we incur, if the difficulty is your fault. 14. Passport, other ID, visa and immigration requirements For security reasons passengers require photographic identification such as a valid passport or a photo card driver’s licence. Your specific passport and visa requirements and any other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept responsibility if you cannot travel because you have not complied with any security, passport, visa or immigration requirements. 15. Excursions Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of the package holiday provided by us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator. 16. Disruptive Behaviour: You must take responsibility for your own behaviour and that of your party. C. I. Travel Group can and will terminate your holiday arrangements if your behaviour is in our reasonable opinion, or in the reasonable opinion of any person in authority, disruptive, upsetting or dangerous to yourself or anyone else. We will not pay any refund, compensation or any costs or expenses incurred by you if we have to terminate the holiday arrangements due to your unacceptable behaviour. In this situation we will have no further responsibility for you (including any return travel arrangements). If your unacceptable behaviour means you’re not allowed to board your outward flight we will treat your booking as cancelled from that moment. You will not be entitled to nor receive a refund for the unused part of your holiday. You will be responsible for paying for all damages occasioned by your behaviour. 17. Data Protection Personal data relating to individuals shall be collected, processed, stored and used securely and in accordance with relevant data protection laws. Data may be collected (but not limited to) via our website, by email, live chat, enquiry form or over the telephone. Calls to C. I. Travel Group may be recorded for quality and training purposes. You consent to the collection, processing, storing and use of your personal data to enable us to perform the holiday. This may include providing your details to Governments, immigration, airlines, ferry operators, accommodation providers and other competent authorities and/or as may be required by law. Where consent is provided we may use your data for the purposes of marketing holidays and travel offered by C. I. Travel Group Ltd. Customers are welcome to access their own personal details held on our files. Customers can also be removed from our mailing list at any time, on request. These terms and conditions are our own, as your tour operator. It is not issued on behalf of, and does not commit carriers mentioned therein or any carriers whose services are used in the course of your travel arrangements. Please note that in accordance with Air Navigation Orders, in order to qualify for infant status, a child must be under 2 years of age on the date of its return flight.
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TENERIFE MAJORCA COSTA DEL SOL Save time with our Spanish sun experts. For the latest offers giving you direct access to the best of Spain, register online at flydirect.je Book by phone, online, or in person. Call 01534 496677, visit www.flydirect.je, or pop into Heron House - free parking! Heron House (next to Gama Aviation), Jersey Airport.
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