IS an absence of service sending customers away from department stores and on to the internet? It certainly is, says columnist SONYA FLADUN. Also in this week’s edition, MICHAEL MOORE explains why trounced Steve Whan’s political revival is wrong and JEFF HOUSE warns of the dangerous politics in the Great Pokie Debate. There’s also a heartwarming story from MEGAN HAGGAN about an intellectually challenged young man from Harrison who has become a champion ice skater. Read all about it...