Women in Business 2008

women in business

08 annual feature

Why June can’t stop caring 27

June’s business of blossoming talent ONE of Canberra’s most successful salon owners, June Irving says her greatest pleasure is seeing her junior hairdressers blossom into confident, young professionals.

June is one of the stalwarts in the hair and beauty industry, having 35 years experience of growing the Bentleys of Canberra group, all Schwarzkopf Professional salons.

Over the decades, she has nurtured scores of young apprentices, many of whom have advanced within the Bentleys of Canberra group or have branched out on their own.

“Nothing pleases me more than to have school leavers – have these little babies – blossom into wonderful, talented hairdressers we can all be proud of,” June says.

“I am committed to making sure the young ones coming through the industry are well mannered, well presented and confident in what they’re doing.”

She says education and training is paramount, with Bentleys employing a full-time educator, Luke Dyer, to ensure all staff – junior and senior – keep up to date with the latest techniques, trends and treatments.

To enhance her own skills and keep abreast of developments in the industry, June regularly attends seminars and workshops interstate and travels overseas every year.

“I have a very clear vision for our salons, the experience I want for our clients and for our staff.”

June entered the industry because of her love for hair and has maintained this

passion through the constant challenge of the business.

While her first love is hair, she has “slipped across into the beauty industry” in recent years, opening both The Beauty Bar and Bentleys Bridal Studio near the flagship Jamison salon.

With another hair salon at Garran, Bentleys has recently added the new Griffin Day Spa in Kingston to its family, a luxury retreat where clients are treated to premium Payot products and can indulge in a full menu of body and beauty treatments – including waxing, body wraps and facials.

June grew up in Cooma before making the move to Canberra with her husband.

It was here as a young mother she began hairdressing.

“I entered the industry because I wanted to learn a new skill that would shape the rest of my life,” she says.

“In my job I am professional, warm and very empathic to my clients and their needs.

“However, I am constantly challenged by how much there is to learn and how little time there is to learn it in.”

June’s plans for the future are to continue taking the next generation of young hairdressers and mould them into fabulous, talented and professional hairdressers.

According to Bentleys of Canberra manager at Jamison, Trudy Meehan: “June nurtures everybody to be the best they can possibly be.

June Irving… “I am committed to making sure the young ones coming through the industry are well mannered, well presented and confident in what they’re doing.”

“She’s a friend, as well as a boss. To many of the young ones, she’s like a mother.

“When you work with someone who cares so much about you professionally and personally, it inspires you to be your best.”

Bentleys of Canberra Jamison Plaza: 6251 2681 Garran Shops: 6281 4339 Beauty Bar, Jamison Plaza: 6253 4488 Bentleys Bridal Studio, Jamison Plaza: 6251 2681 Griffin Day Spa, Kingston: 6260 6648

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20% off all treatments for the month of October Present this advertisment to receive dicount; offer valid until 31 October 2008.

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Toni Goodyer

Maria Garreffa

Being able to be creative is what inspired Toni Goodyer to enter the hairdressing industry.

A country girl from Bombala, Toni has been a hairdresser for eight years.

Today, she manages Acacia Hair in Kaleen, a member of the Bentleys of Canberra Group.

“I love being around people,” she says.

Toni considers the best attribute she contributes to the business is her strong work ethic. Which is handy, as the major challenge of her role as manager of this busy salon is making sure everything runs smoothly.

She lists her greatest achievements as knowing her clients have complete confidence in her work and winning one of the Bentleys of Canberra Group retail awards in 2006.

Toni’s hope for the future of her thriving business is to evolve with the constant changes that come with being part of the fashion industry.

Maria Garreffa is not the type of person who would be interested in sitting behind a desk all day.

“My career enables me to interact with people of a broad range of backgrounds and ages, and I enjoy making my clients feel special,” Maria says.

She’s been hairdressing in Canberra for more than 26 years, 14 of those as an owner/operator.

“I make a point of keeping up with new trends and styles in the hairdressing industry and, of course, making sure we are fully informed of all the latest technology available,” she says.

“It’s about keeping the business focused on the local community because we are part of it,” says Maria. “I have watched many children grow from their year 10 formal to their wedding day and that feels wonderful to me.”

Acacia Hair has also raised funds for local charities and events such as the spastic centre, which Maria says she is very proud of.

MANAGER

Acacia Hair Shop 1, Gwydir Square, Kaleen Phone: 6241 3203

PARTNER

Acacia Hair Design Shop 1, Gwydir Square, Kaleen Phone: 6241 3203

Tracy Mackey

Mara Cumurovic

Tracy Mackey is an ACT Labor Party candidate for the ACT Legislative Assembly in the electorate of Brindabella.

She says that her experiences growing up shaped her sense of community responsibility and her professional path, and have lead to her wanting to serve further as an MLA. “I have weaved a career in all three levels of government and gained valuable experience, for more than a decade, in the private sector, including opening the doors of my first business in 1996,” says Tracy. “I bring a depth of professional experience in the areas that matter – town planning, social policy, community services, aged care, housing and emergency services.”

Tracy says that it is people in the Assembly who have strong policy and planning skills combined with experience working collaboratively with the community that are the best representatives of our community.

“If elected as your local member I will work hard to support local business based on a strong working relationship.”

As AdLab’s art director, Mara Cumurovic’s primary role is to liaise with clients to develop their advertising objectives into creative concepts and designs that will meet their needs.

“The main aspect that drives me in my career is making clients happy and creating a brand that they can be proud of,” Mara says.

“I’ve always believed you should enjoy what you do and do it well.”

Mara’s background and qualification include marketing management, advertising, digital arts and media, and graphic design.

“I wanted a diverse and creative career that would be able to deal with people, be challenged and being able to grow and move within the industry,” Mara says.

Mara was working as a senior designer for the advertising department of “Cosmopolitan” magazine when her fiancé proposed. She moved to be with him in Canberra at the start of 2008 and found a perfect career opportunity at AdLab.

ART DIRECTOR

ALP CANDIDATE FOR BRINDABELLA

ALP Candidate for Brindabella Phone: 6156 0631 Email: yourcandidate@optusnet.com.au

Authorised by T Mackey, ACT Labor Party

AdLab Creative Chemistry 40 Northbourne Avenue Canberra City Phone: 6230 7077 Email: mara@adlab.net.au

Tania Vidovic

Bernadette Solar

Changing business to suit the lifestyles of many of our local residents – this is how Tania is making more convenient banking available to her many clients with ANZ Mobile Lending. Can’t get to bank? She will bring the bank to you anywhere, anytime.

Tania started her career in Canberra and has worked in both the real estate and finance industry for over the past 10 years, assisting many local residents realise the ultimate dream of home ownership.

She is now the owner and director of a very successful company, building a great reputation with not only her exceptional service, but her local knowledge and expertise are highly sort after.

Since joining ANZ, Tania has won several awards and is currently one of the Top 10 ANZ Franchise’s in Australia.

Tania prides herself in her commitment to the industry and the convenient services offered being available after hours and weekends. She is helping to create a banking solution to the needs of our community.

“Experience and skill is important, but most importantly, my listening skill is my best attribute to ensuring the client gets what they want,” says Aqua Hair principal Bernadette Solar.

She says that one of her major challenges in her salon is maintaining a sound knowledge of the new and current style trends Bernadette has almost 30 years experience in hairdressing, following her elder sister into the industry straight from school. “In those days it was the necessity to leave school and start a trade,” she says. She grew up in various regional NSW towns before settling in Canberra where she “now enjoys her large family life.”

Little wonder, then, that she lists her greatest achievement as running a business while raising five children.

And the future for her business? “I want to sustain the strong community presence Aqua Hair has gained in the Canberra community.”

DIRECTOR / MORTGAGE CONSULTANT

ANZ Mobile Lending Canberra Southside and Weston Creek Phone: 6299 2099 Email: taniac@anzmortgagesolutions.com

PROPRIETOR MANAGER

Aqua Hair Shop 4, Cook Shopping Centre Phone: 6251 2103

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Kristan Allen

Kathleen Hesling

BUSINESS ADMINISTRATOR

Bates & Pickering Chartered Accountants 11 Fitzroy Street, Forrest Phone: 6295 1090 Email: kristan.allen@bates-pickering. com.au

Kristan Allen’s role at Bates and Pickering is in business management and administration. She has direct responsibility for all management aspects of a number of businesses operating in the tourism and hospitality industry.

Kristan’s role has evolved over the past five years. She began with Bates & Pickering after completing a business administration course. During her time with Bates and Pickering she has gained experience in all areas of business management & administration and has also completed a bookkeeping course.

“My greatest achievement is that I can now confidently take on the business administration role of any business,” Kristan says. “I’m a keen learner and like to think I can achieve most things asked of me.”

The born and bred Canberran is also excited by the diverse business opportunities Canberra offers.

“Every business is so dynamic and, therefore, my role and day-to-day duties are always different and exciting.”

SENIOR ACCOUNTANT

Bates & Pickering Chartered Accountants 11 Fitzroy Street, Forrest Phone: 6295 1090 Email: kathleen@bates-pickering.com.au

Lisa Ma

Mikaela Jones

Lisa Ma first embarked upon a career as an interpreter of Mandarin-Spanish. But later, she was compelled to study accountancy in the University of Canberra.

“I became an accountant because I don’t think I’m capable to do any other profession better,” Lisa says.

She has now been working as an accountant for almost five years and is a member of CPA Australia.

Lisa works as an accountant in business services and taxation services for Bates and Pickering Chartered Accountants and enjoys her role. She displays enthusiasm, dedication and efficiency in all her work.

“I enjoy what I’m doing now and try to do quality work for the clients.” Lisa says.

Though her job does come with its challenges. Lisa says one of them is negotiating with the tax office to secure refund cheques for clients as quickly as possible.

In the future, Lisa hopes to see more successful women working in the industry.

Working in the beauty industry for six years, Mikaela has been with the Beauty Bar for four during which time she has worked to develop and grow the business.

This includes new renovations and keeping up with the latest trends and techniques.

“I love working with people, I love working with my hands and I think the power of touch is so powerful in making people feel good about themselves,” she says.

Mikaela likes to lead by example. “If there is work to be done, I will be in there helping my staff,” she says.

“As one of the leading Dermalogica salons in Canberra, this year I attended an international Dermalogica conference in Turkey,” Mikaela says of her greatest achievement to date.

She enjoys the challenges of meeting the changes in clients’ lifestyles and needs.

“I strive to give exceptional customer service, and with the shortage of well-trained therapists, additional training is so important for our industry,” Mikaela says.

ACCOUNTANT

Bates & Pickering Chartered Accountants 11 Fitzroy Street, Forrest Phone: 6295 1090 Email: Lisa.Ma@bates-pickering.com.au

OWNER/MANAGER

Beauty Bar Jamison Plaza Phone: 6253 4488 Email: mikaela_beautybar@hotmail.com

Helen Jones

Sarah Booth

Helen Jones brings a wealth of experience and a love of working with people to her role as owner/manager of well-established hair salon, Bensons of Curtin.

With more than 30 years in the industry, Helen entered the profession to acquire a trade that could be utilised anywhere in the world which involved dealing with people.

“Back in those dyas, you were encouraged to do an apprenticeship, and hairdressing seemed the better choice that suited my attributes,” she says.

Helen counts among her greatest achievements her ability to build and enhance rapport and loyalty with clients, while maintaining a harmonious home life.

The best attributes she contributes to her business are her personality, skills, good work ethic and a treasured ability to remember clients’ names, which adds a personal touch.

“The challenge of my role is to provide each client with an experience that they are enthused about,” she says.

“For the future, I look forward to maintaining and growing my client base.”

For more than 16 years Sarah has combined her two passions – fashion and art into her business Bentleys Bridal and Formal Studio.

Sarah grew up in Canberra surrounded by boys – first three brothers and now two sons and so she “had no choice but to be girly”.

Sarah feels her easygoing nature is what makes her very good at what she does, and her enthusiasm helps her to relate to people and their needs.

She said apart from her wonderful family, her greatest achievements would have to be the on-going achievement of running two businesses. “Not to mention juggling motherhood and being a fabulous wife,” she said.

For the future, Sarah hopes to continue to grow both businesses and to incorporate more beauty into the salon so Bentleys can cater for all hair and beauty needs.

Sarah has been short listed in Telstra Young Women in Business Award for 2008.

OWNER/MANAGER

Bensons of Curtin Shop 9 Curtin Place Phone: 6281 4286 Email: ij.jones10@bigpond.com.au

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After completing a Bachelor of Business, Kathleen Hesling planned to study teaching, but her priorities changed after she started a family. She got her first break as a receptionist for a tax agent and worked her way up.

Kathleen has now been a senior accountant with Bates & Pickering for eight years. She enjoys working with a diverse client base, from small “mum and dad” tax returns, to work for large organisations.

As a mother of three, work and life balance is important for Kathleen, and she loves her job.

“Bates & Pickering have been wonderful in supporting my family life, and have reaped the benefits with my continued loyalty,” Kathleen says.

“It’s not often you find a workplace where you are happy and enjoy coming to work.”

Kathleen is also proud of the increased career opportunities for women in accounting.

“I believe that accounting has come a long way, and that the old ‘boys’ club’ mentality is slowly disappearing.”

OWNER/OPERATOR

Bentley’s of Canberra Phone: 6281 4339 Mobile: 0408 004 256

Trudy Meehan

Chantel Priestly

As salon co-ordinator of Bentley’s, Trudy Meehan works alongside manager June Irving helping her with the day-today running of the business and steps in for the boss when she isn’t around.

“I have always been interested in fashion and I have a love for making people feel good about themselves,” says Trudy.

“I love working with people.”

After 15 years in the industry, Trudy says that she hasn’t lost any of her passion for hair fashion and still strives to provide the best salon experience for each client that she can.

“Working in a team of unbelievably talented stylists with a diverse range of personalities is challenging, but also very, very rewarding”, says Trudy. “I am constantly working to meet everyone’s diverse needs.

“I am also a Napoleon make-up artist for the Bentley’s Bridal Studio a style specialist for the upcoming formal season – so come see me!”

At just 20 years of age, senior hairdresser Chantel Priestly, believes “no matter your age, you can go places”.

As manager of the busy Bentleys of Canberra salon in Jamison Plaza, Chantel hopes to see a lot more, younger girls taking on higher roles in the industry.

Her love for fashion, creativeness, art and hair saw her enter the hairdressing profession after completing high school. Ever since she was a little girl, Chantel had wanted to be a hairdresser.

“I love meeting new people and making them feel good about themselves,” she says.

Chantel believes her ability to create a happy environment for clients and staff is the best attribute she contributes to the business. She thrives on keeping up with the latest trends and ensuring the salon runs smoothly, even when things don’t go to plan.

This capable, talented stylist considers her greatest achievement to date is managing a big salon like Bentleys of Canberra at such a young age.

SALON MANAGER

SALON CO-ORDINATOR

Bentleys of Canberra Phone: 6251 2681 Email: trudy@hitparade.com.au

Bentleys of Canberra Jamison Plaza Phone: 6251 2681

Amie Hope

Laurie McDonald

Seeing a gap in the Canberra market for a quality giftgiving service that can be delivered to corporate and personal associates, Amie Hope set up her internet business, Black Box Gifts three years ago.

“I always wanted to start my own business,” she says.

“The area of gift-giving is personally rewarding and a great creative process.”

Amie considers her best attributes to be the vision to develop the business and the diligence to make it successful.

Overcoming obstacles and always maintaining an honest, positive and gracious attitude towards business, people and life are among her greatest achievements. Her challenges include keeping up to date with technological advances and always trying to keep the business fresh and innovative.

“I think the gift industry is progressing well with many new technologies available,” Amie says.

She is in the process of researching the establishment of a charity for empowering disadvantaged young women in Canberra, with financial support from Black Box Gifts.

A “home away from home” is what Laurie McDonald provides through her business, Canberra Furnished Accommodation. All properties are competitively priced, fully equipped and perfect for those needing convenient, quality accommodation – short or long term.

Properties range from budget one and two-bedroom units in Griffith to executive one and two-bedroom apartments in the city. The properties are ideal for those who are here on temporary assignment and visitors to the nation’s capital who seek room-to-move and the convenience of being able to cook their own meals. All properties are modern and well appointed with espresso machines, Egyptian cotton towels, high thread-count bed linen and outdoor spaces that are pleasantly furnished.

The Canberra Furnished Accommodation website is detailed, informative and definitely worth a look. Unlike a hotel, which chooses which room you stay in, with Canberra Furnished Accommodation you can look at detailed photos and a plan before booking.

MANAGING DIRECTOR

Black Box Gifts Phone: 0404 479429 Email: amie@blackboxgifts.com.au

MANAGING DIRECTOR

Canberra Furnished Accommodation Shop 10, 51-55 Kembla Street, Fyshwick Phone: 6295 0975 Fax: 6161 2495 www.canberrafurnished.com.au

Dr Jennifer Dunlop

Linda Jobling

After coming to Canberra from studying medicine and surgery at the University of Sydney, Dr Jennifer Dunlop said she’d be here “for one year only”.

Twenty-four years later and her cosmetic and laser clinic is a leader in its field in the ACT. She is widely respected for innovative techniques and is still the doctor patients prefer to see for procedures.

“I am the medical director of the clinic and as such perform all the hands-on cosmetic and medical treatment,” says Dr Dunlop.

“I handle the diagnosis and treatment of any medical conditions, discuss the exceptionally important issue of prevention with all my clients and encourage on-going skin and body wellbeing.

“We provide a personalised, caring and medically appropiate treatment to the men and women who come to our clinic in such a way that they enjoy both the experience as well as the outcome,” she says.

Linda Jobling says she got into the motor industry on the recommendation of her brother-in-law because she had a background in sales and good people skills.

Twelve years later and she is at the top of her field as dealer principal, running sales, service and parts for Capital Honda, with whom she’s worked for eight years.

She rates being appointed dealer principal as one of her greatest achievements; that and being recognised as sales manager of the year with Honda Australia. She has achieved Honda’s sales targets for eight consecutive years, giving her company one of the highest market shares for Honda in Australia. And to top it off, she has consistently won customer satisfaction awards.

She says her best attributes are making the purchasing experience an enjoyable one for her clients by fully focusing on their needs and wants.

And wishes? “I wish to see more women involved in a career in the motor industry,” she says.

MEDICAL DIRECTOR

Capital Cosmetic and Laser Clinic Clinical Services Building Suite 5, 173 Strickland Cresent, Deakin Phone: 6232 4946 Fax: 6232 5691

DEALER PRINCIPAL

Capital Honda 126 Melrose Drive, Phillip Phone: 6221 5200 www.capitalhonda.com.au

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Tonina Harvey

Wendy Johnson

As the employed carers co-ordinator at Carers ACT, Tonina Harvey is responsible for working with family carers to empower and support them to stay in or resume paid employment and balance their work/care roles.

“We also educate employers and assist them to understand the needs of working carers,” Tonina says.

She has worked in the community sector for 25 years, and in her role at Carers ACT for two and a half years.

Entering this career was an opportunity for Tonina to positively utilise the skills she has developed through work and study over the past 25 years, while assisting the unsung heroes of the working world.

As well as excellent knowledge of the community sector and government departments, Tonina brings empathy and understanding of the many complex issues involved in balancing work and care.

“Keeping people in the workplace while they balance their work and caring role is a great outcome for all involved,” she says.

“In language, clarity is everything.” It is an ancient saying that holds true today, says Wendy Johnson, owner of Clarity Communications Australia, an award-winning advertising/ PR company with a strong writing-editing arm.

Wendy believes so much in this Confucius saying she created a course to teach business how to write clearly and to aim content at the reader. “In business the reader is often your source of income,” says Wendy. “Yet many businesses overwrite to ‘impress not express’. They force readers to plough through unclear text for meaning.”

The highly-successful course includes practical tips to show business people – junior to senior – how to strengthen their written communication skills. It can be as short as three hours and has been taught within the public and private sectors here and internationally.

“Good writing adds to the bottom line,” says Wendy, “but confusing material, whether it’s an email, letter or report, is not worth the paper it’s written on.”

EMPLOYED CARERS PROGRAM COORDINATOR

CarersACT Phone: 6296 9935 Email: toninah@carersact.asn.au www.carersact.asn.au

BUSINESS OWNER

Clarity Communications Australia Phone: 6282 0578 Mobile: 0414 295857 Email: clarity@claritycomms.com.au

Suzie Hoitink

Kylie Murdoch

Registered nurse, Suzie Hoitink founded the Clear Complexions clinic in 2005, a clinic staffed by highly skilled skin care nurses.

It isn’t overstating the case to say that there isn’t anything like Clear Complexions anywhere.

She believes her approach to skincare is how it will be done in the future for an ever discerning client. This fresh approach is medically based and results driven, aiming to achieve a flawless complexion for every client.

Since its inception, the clinic has developed a reputation for bringing the most cutting edge technology to the people of Canberra and making it accessible to the normal, everyday person.

Clients are better analysed, more informed and have confidence in the treatments they are undergoing. A further strength of Clear Complexions is their ability to individualise treatments specifically to each client.

Clear Complexions is located in Belconnen. An additional clinic opens soon near Erindale shopping centre.

Cliftons specialisation lies in the provision of outsourced training facilities for either private or public sector organisations.

They provide training rooms covering all requirements, be it a seminar/conference, fully equipped IT training room or videoconference-equipped boardroom. All are offered in a unique facility where the learning experience is comfortable, enjoyable and problem-free, for student and instructor alike.

Kylie enjoys her role working with federal government and the challenges that it provides her on a day-to-day basis. Cliftons Canberra is now extended to 16 state-of-theart training rooms conveniently located in the CBD. Her background reflects a considerable customer-service ethos, and Kylie prides herself on tailoring a package to each individual client, designed to suit every aspect of their requirements, ensuring their training is delivered successfully every time. For any training facilities requirements of your business, contact Kylie Murdoch at Cliftons.

OWNER

Clear Complexions CISAC,100 Eastern Valley Way, Belconnen Phone: 6251 8889 www.clearcomplexions.com.au

FEDERAL GOVERNMENT BUSINESS DEVELOPMENT MANAGER

Cliftons Canberra Phone: 6122 0968 Fax: 6122 0998 Mobile: 0431 489 644 Email: kylie.murdoch@cliftons.com.au

Deborah Webb

Alex Hambesis

From an early age, Deborah Webb had always wanted to be a hairdresser. As co-owner since January of Coco’s Hair at the Watson shopping centre, her dreams are coming true.

Deborah’s been in the industry for 11 years, having started a hairdressing apprenticeship as a teenager in her home town of Berry, NSW. Following a stint in Wollongong, she moved to the ACT where she has since gone into partnership with June Irving, of Bentleys of Canberra.

Dedication and a passion to meet clients’ needs, combined with good communication skills and a vibrant personality are among Deborah’s best attributes that she contributes to the business. In addition, she specialises in unique hair carvings.

“The challenges of my role are keeping up with the latest trends and fashions, as well as dealing with different personalities and demands,” she says.

She hopes in the future to continue to offer more to clients, such as more services to meet their individual requirements.

Alexandra has more than 25 years experience in helping women improve their lifestyles and wellbeing.

“I believe it is so important for women to put their needs and health first,” she says.

“Women get so involved in caring for others and they often are left without the time or energy to look after themselves until they get some sort of wake-up call.”

Coming from a background in management, beauty therapy and being a fully qualified fitness professional, Alexandra is able to offer lots of advice on looking and feeling better.

“Balancing being a busy mum and running a successful business, Alexandra understands how hard it can be to find the time to exercise and eat well.

“I love working with women and have a genuine desire to help them achieve their goals in a comfortable and non intimidating environment,” she says.

BUSINESS PARTNER/OWNER

Coco’s Hair 4 Watson Place, Watson Phone: 6241 1510

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OWNER/MANAGER

Contours Fitness for Women on the Go Phone: 6232 5062 Email: yata41@hotmail.com

Julie Dobinson

Alison Osmand

Putting clients who are separating on the best path is priority number one for Julie Dobinson.

“Clients deserve real choice,” says Julie, a founding director of one of Canberra’s most experienced family law firms, Dobinson Davey Clifford Simpson.

Working first on outcomes that avoid going to court is the philosophy that led Julie to co-found Collaborative Law in the ACT: “Our partners are skilled in all forms of dispute resolution. We can be tough litigators when we need to be, but don’t accept that court is the only approach.”

Julie has practised family law since 1992. She is an Accredited Specialist in Family Law and is completing her Master of Laws, majoring in Dispute Resolution.

Julie is an executive member of the ACT Chapter of The Women Chiefs of Enterprises, the ACT Law Society Family Law Committee, the Collaborative Law Committee, the Women Lawyers Association of the ACT and the Family Law Section of the Law Council.

Family law matters can be stressful and complex.

Finding the right lawyer can make the world of difference during this very difficult time.

With her practical, no-nonsense approach, Alison Osmand focuses on helping her clients see clearly and get the best possible outcome. Alison, who has recently joined Dobinson Davey Clifford Simpson, one of Canberra’s largest family law firms, has 17 years’ experience in the range of issues that inevitably arise when relationships break down.

Alison is an excellent negotiator and a strong litigator, both strengths in family law. She is also highly approachable with clients and explains legal matters in plain English.

Alison has practised exclusively in complex children and property settlement matters. She regularly undertakes the role of the Independent Children’s Lawyer and has special expertise in the difficult area of relocation matters in the Family Court. In addition to her many other skills, Alison is trained in collaborative negotiation.

DIRECTOR

Dobinson Davey Clifford Simpson 18 Kendall Lane, New Acton Phone: 6212 7600 jd@ddcsfamilylawyers.com.au

LAWYER

Dobinson Davey Clifford Simpson 18 Kendall Lane, New Acton Phone: 6212 7600 ao@ddcsfamilylawyers.com.au

Dianne Simpson

Lois Clifford

When relationships fall apart it is hard to decide on the best way forward. Family lawyer Di Simpson brings her years of experience and common sense to help clients work towards creative and practical solutions.

Di has practised family law since 1992 and is a founding director at Dobinson Davey Clifford Simpson, one of Canberra’s largest firms specialising in family law.

An experienced litigator, Di helps clients – including children – leverage off all opportunities before heading to court. “Every case is different, which is why all our lawyers are skilled in every form of dispute resolution” says Di. “Litigation is not the only way, but neither is mediation, traditional negotiation or collaborative law. Our flexibility saves clients energy, time and money.”

Di belongs to the Women’s Legal Centre and volunteers for their after-hours advice service. She is a member of the Women Lawyers Association of the ACT and the Family Law Section of the Law Council of Australia.

When a relationship breaks up it is comforting to have a family law expert by your side to provide advice. Lois Clifford, an Accredited Family Law Specialist, has more than 25 years’ experience in solving separation issues.

Particularly important for many is Lois’s expertise in complex financial matters. She is also known for her expertise in children’s cases (including child abuse), relocations, intervention actions and appellate proceedings.

Lois is a founding director at Dobinson Davey Clifford Simpson, one of Canberra’s largest family law firms. Lois will explore every avenue before going to court and is sensitive and purposeful in handling every case.

Lois is a member of the Family Law Committee and Complaints Committee (ACT Law Society), the Family Law Section of the Law Council, the Women’s Legal Centre and the Women Lawyers Association of the ACT. She, like her co-directors, is sought after as a presenter in family law.

DIRECTOR

Dobinson Davey Clifford Simpson 18 Kendall Lane, New Acton Phone: 6212 7600 Email: des@ddcsfamilylawyers.com.au

DIRECTOR

Dobinson Davey Clifford Simpson 18 Kendall Lane, New Acton Phone: 6212 7600 lgc@ddcsfamilylawyers.com.au

Noelia Pinto

Melissa Abberton

“Retirement can be the time when people get to do all the things that they didn’t get a chance to do before the ‘family and responsibility’ stage of their life began,” says Noelia.

“It’s very exciting to be involved in assisting people to make those dreams come true, particularly within my specialist area of self managed super funds” Planning for retirement is akin to controlling your own destiny, and SMSFs can be a great vehicle in helping people to achieve this, says Noelia. They can provide the control and flexibility that many people seek in relation to their superannuation interests.

“I treat each of my clients as though they were family; that is, I am totally focused on delivering the best outcome possible every time,” she says.

“I find this passion for my work easy to maintain as no two clients are the same. This keeps the work varied and very interesting.”

With a young family, Melissa, the newly appointed chief executive officer of EBA Lawyers, is very busy. Originally from Sydney’s northern beaches, Mel has an arts/economics degree and completed her chartered accounting qualification with Price Waterhouse, followed by a finance career, predominately in the investment banking industry.

EBA is one of the oldest legal practices in the region, with offices in Canberra, Queanbeyan, Yass and Boorowa.

“Harnessing this fantastic regional diversity to its full potential is very rewarding,” she says.

“The challenge of maintaining cohesive open lines of communication and a commitment to staff training and development takes some effort so I am very grateful for the support of my wonderful husband.”

“As a newcomer to the legal profession, it’s difficult to comment on the profession’s future, but I would hope that with the increasing number of females entering the profession, it will continue its journey towards innovative, flexible and family friendly work practices.”

CHIEF EXECUTIVE OFFICER

PARTNER, SELF MANAGED SUPERANNUATION FUNDS

Duesburys Nexia Phone: 6279 5400 Email: Noelia.pinto@dnexia.com.au

EBA Lawyers 17-21 University Avenue, Canberra Phone: 6206 1300 Email: mel.abberton@ebalawyers.com.au

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Jessica Barker

Claire Grogan

A desire to help people resolve their legal problems, to explore interesting issues and problems in the law, and to keep her brain active and challenged were Jessica Barker’s motivations for becoming a solicitor.

Growing up in regional NSW, Jessica graduated with a double degree in arts law from the University of Wollongong in 2007.

Completing a graduate diploma in legal practice at ANU while working full-time with EBA Lawyers, she was admitted as a solicitor in June, 2008.

Jessica practices in the areas of litigation and criminal law.

“I pride myself in consistently demonstrating an approachable and understanding attitude,” she says. In the future, Jessica hopes to see more opportunities for training solicitors in “bedside manner”.

Also, more efficient and improved systems Australia-wide for Legal Aid so that legal representation can be available to all people, regardless of their circumstances.

“Family Law can be a highly emotional area of the law, requiring patience and understanding,” says Claire Grogan, an associate at EBA Lawyers.

Claire’s main practice is family law in both the Commonwealth and State jurisdictions. Her work includes property applications, children’s matters, divorce, and care matters.

In addition to acting for husbands, fathers, mothers and wives, she acts for grandparents, aunts and uncles and is also an independent children’s lawyer/child representative.

Claire has a thorough knowledge of family law and an excellent record of achieving good results. A particularly good communicator, she is able to empathise in order to properly understand the needs of her clients.

She has Law and Commerce degrees from ANU, a Graduate Diploma in Legal Practice, and a Master of Laws. Her postgraduate studies have been in law and alternative dispute resolution. Claire has also undertaken interdisciplinary team collaborative training.

SOLICITOR

EBA Lawyers 122 Monaro Street, Queanbeyan Phone: 6128 1200 Email: jessica.barker@ebalawyers.com.au

LAWYER

EBA Lawyers 17-21 University Avenue, Canberra Phone: 6206 1300 Email: claire.grogan@ebalawyers.com.au

Numira Kuruppu

Kristy McBain

Flexibility, adaptability, and the fact that she’s a quick learner have been the keys to Numira Kuruppu’s success in the field of litigation and family law.

“To gain experience I have to put myself out of my comfort zone and face unfamiliar situations which has been a challenging experience for me,” the young solicitor says.

“And the law offers me that opportunity.”

Since moving here from Hobart with her Sri Lankanborn parents in 1990, Numira studied arts/law at ANU before moving into a role as a paralegal at EBA Lawyers at the end of 2007. Now an admitted solicitor, she has been concentrating on family law which she says needs “greater accessibility and efficiency.”

“I studied law because I thought it would teach me skills useful for many varied and different occupations – but now I am actually practising as a solicitor, I am really enjoying it,” she says.

As a solicitor working in the property/commercial area of EBA’s Canberra office, Kristy deals with all facets of property and commercial law including conveyancing, leasing, business matters, wills and estates and commercial litigation work.

“After completing my degree, I decided to pursue a career in property/commercial law as I have great mentors in the firm in those areas and want to work with them to hone my skills,” says Kristy. ”I have been with this firm now for three years and love it.”

A proud Merimbula girl who moved to Canberra to study, Kristy is recently married. She was co-chair of the Youth Advisory Council in 2007-2008, reporting to Deputy Chief Minister Katy Gallagher on youth issues in the ACT. “I find it very satisfying when clients ring me for a chat, even after I’ve completed their matter. I enjoy my work and I think clients pick up on that. They feel I’m approachable and they are comfortable talking to me. It’s very rewarding.”

SOLICITOR

SOLICITOR

EBA Lawyers 17-21 University Avenue, Canberra Phone: 6206 1300 Email: numira.kuruppu@ebalawyers.com.au

EBA Lawyers 17-21 University Avenue, Canberra Phone: 6206 1300 Email: kristy.mcbain@ebalawyers.com.au

Eileen Robbins

Agatha Batticciotto

TEAM MANAGER, ACT

Enjo Phone: 6255 8843 Mobile: 0417 335563 Email: eileen_robbins@bigpond.com

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Eileen Robbins is a woman on a mission. She wants everyone in Canberra to help save the environment by cleaning their homes and outdoors without chemicals by using Enjo and only a bit of water. Sound impossible? It’s not, says Eileen, ACT Team Manager for Enjo.

Offering a cost-effective alternative to cleaning with harmful chemicals, Enjo products are made with fibre technology which eliminates the need for up to 90 per cent of chemical cleaners. “Once you see Enjo in action, you’ll change the way you clean,” says Eileen.

Enjo also saves time, energy and money. Cleaning is quicker. Average households can save up to 50 litres of water a week. Surfaces stay cleaner for longer and you no longer need a cupboard full of expensive cleaning products.

Enjo is a direct selling company. It’s taken off here and Eileen is looking for consultants. “It’s great income, offers flexibility, free training and you can be your own boss,” says Eileen. “All this attracted me to Enjo and I’ve never looked back.”

OWNER

Epic Hair Studio B06 Gallery Court,Westfield Woden Phone: 6282 8428

Salon owner Agatha says her loyal team at Epic Hair Studio feels like family, spending a lot of time together working, training and socialising.

Her energetic team, comprising Connie, Janene, Branka, Josie, Shaun, Jessica, Katrina, Sarah, Caitlin, Alex, Andra, Maroof, Victoria and Agatha herself, are all highly trained.

“As an owner, I’m constantly putting time and energy into my team,” she says. “Finding and keeping talented staff is one of the greatest challenges for salons.”

As well as their talent and expertise, Agatha says her team at Epic has the passion to strive to make people happy.

“Our reputation in customer service is to spend time with customers helping them find the look they want,” Agatha says.

Herself a talented stylist, Agatha took out the 2007 ACT/ NSW Trend Vision championships that saw her competing against some of Australia’s top salons.

Epic Hair Studio at Westfield Woden is open seven days a week.

Sue Stone

Julie Ford

A healthy mind and a fit body are what keep business in shape for Sue Stone, the driving force behind one of Canberra’s most innovative health clubs.

As the owner of Evo Health Club and mudd, The Spa, Sue has drawn on 20 years of experience to create a lucrative business and she has a swag of accolades to prove she has the formula right.

In 2004, she was named the NSW/ACT franchisee of the year at the PriceWaterhouseCoopers Excellence in Franchising Awards for her women’s health clubs, which she later sold.

After travelling the world to source the best products, Sue returned to Canberra to open Evo Health Club and mudd, The Spa within the thriving new hotel realm.

Juggling her responsibilities as a mother of three, wife and business owner are all in a day’s work for Sue, who knows the importance of ensuring her team members have the resources they need to manage the day-to-day operations of the business.

“This is a family business that my father has been involved in for over 40 years,” says a proud Julie. “As I grew up I was taught the value of money management and what you can achieve no matter the size of your base income.

“The most satisfying aspect of this profession is helping people realise their life’s goals, being it from paying off their credit card debt to their creating a diversified investment portfolio – or even just being able to afford that family holiday they always wanted to take!”

Julie is a born-and-bred local and she and her husband are now the proud parents of a beautiful daughter, born in July.

As a Certified Financial Planner, she says that her ability to understand people’s needs and then devise the right strategy to help them is her greatest asset.

“Perhaps even more important than being able to devise a clever financial strategy, is to be able to explain it to clients in an easy-to-understand way.”

OWNER

Evo Health Club and mudd, The Spa hotel realm, 18 National Circuit, Barton Phone: 6162 0808

FINANCIAL PLANNER

Financial Wisdom Phone: 62862 2042 Email: julie@fordandford.com

Authorised representative of Financial Wisdom ABN 70 006 646 108 AFSL No 231138.

Jennifer Forestier

Carol Donaldson

“We have more than a decade’s experience in residential and commercial interior design, fit outs and project management and have assisted many people to achieve outstanding outcomes for their projects” says Jennifer Forestier, who runs an interior design firm offering services for both commercial and residential projects.

The business was established in 1998 and owes its longevity and success to hard work, sound design principles, working with the right building partners and client service.

Jennifer believes that her job as a designer is to build solutions, which consider the clients personal preferences rather than buying into trends.

“A single approach does not work for everyone and we try really hard to appreciate and work with clients different needs” she says. “Service is an important part of what we do and aim to assist people as much as possible to get what they want and have a good experience along the way.”

Jennifer has previously taught night courses at the CIT and done radio spots talking about design.

Originally owning a needlecraft store, Carol Donaldson realised the need for specialised framing of all types of needleworks, art and memorabilia. And so 4 Corners Picture Framers was reborn 25 years ago.

Carol now oversees three stores – in Phillip, Woden and Canberra City – as well as their workshop.

With a background in finance, business management and art appreciation, Carol finds her best professional attributes are attention to detail and working with clients to achieve the best results to suit the art works and customers’ requirements.

Among her greatest achievements are growing the business, maintaining a professional level of service, building a great team – which include interior designers, photographers, textile specialists and other artisans – and diversifying the business to include ranges of giftware and contemporary design homewares and Asian antique furniture.

One of the better challenges that Carol enjoys is creating distinctive ways to frame the unique memorabilia and art that is delivered by their clients daily.

OWNER

Forestier & Co Interiors Mobile: 0411 424804 Email: jforest@bigpond.net.au www.forestierinteriors.com.au

OWNER/MANAGER

4 Corners Picture Framers Phone: 6282 3535 Email: framing4corners@ozemail.com.au

Gail Freeman

Kylie Rupil

With her love for her career, and the passion and excitement that Gail gets from her work, it is hard to believe that she fell into accounting when she came to Australia. Gail trained as a youth worker in the UK and says: “Somehow, I ended up organising events rather than training the youth, so accounting was the obvious next step!

“I love working in this field, it is exciting dealing with the challenges that tax and financial advising bring to my day. Even in these volatile times, there are opportunities.

My wonderfully supportive team have skills which enable us to do all the things that accountants do, but we can also advise on your team, staff selection, and how to remove the stress. In short, we have fun advising how you can have fun every day.

In her spare time, Gail loves theatre, ballroom dancing, walking and spending time with her family as well as her community work with Rotary.

“People are always happy to see me,” says Kylie Rupil, of Griffin Day Spa. “I love what I do and enjoy helping people to feel great, committed positive and easy going after they leave the spa.”

Having spent five years as a beauty therapist, Kylie says she still has a vast amount of challenges to deal with operating such a busy and forward-thinking salon.

“Keeping on top of things especially in busy periods can be challenging, but it actually helps keep me motivated,” she says.

Kylie originally studied dental nursing, but went on to get her qualifications in beauty therapy and decided to commit her career to it.

The outgoing, energetic Kylie is always spreading the message that people need to look after their skin.

“I want people to look after their skin as a need not a want,” she says. “Looking after your skin is so important – it protects everything within it!”

CHARTERED ACCOUNTANT, FINANCIAL PLANNER

Gail Freeman & Co Pty Ltd 9/71 Leichhardt Street, Kingston Phone: 6295 2844

OWNER/MANAGER

Griffin Day Spa 15 Tench Street, Kingston Phone: 6234 8084 Email: kylierupil@hotmail.com

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Helen King

Carolyn Campbell-Wood MANAGER

Halletts Chartered Accountants Phone: 6257 5712

Carolyn has been in accounting for more than 12 years, but says she’s not sure that length of career is necessarily a good indicator of how much one can contribute.

“I would rather be valued for what I have been able to achieve each day”, Carolyn says.

Carolyn came to accounting when, while managing a family company, she decided she wanted to know more on not only how to most effectively and efficiently track a business’ progress, but also how to best measure and maximise its financial performance. The lessons learnt have stayed with her.

“My aim is always to help our clients maximise their financial wealth, getting the best out of their investment in their business.”

A searching, enquiring mind, the love of a challenge and the ability to communicate effectively with understanding are the keys to her success.

“I’m lucky, I genuinely love what I do and enjoy helping others to see what a career in accounting can offer.”

BUSINESS OWNER

Helen King Hearing Centres Kingston, Dickson, Florey, Woden, Queanbeyan Phone: 6239 4944

Tehmi Mukadam

Margaret Townsend

Tehmi Mukadam says she loves dealing with people and property.

“I was a property investor long before I started my career and believe in the long-term wealth that property can produce” says Tehmi. “It gives me great pleasure to help people find a home of their own – the delight and excitement they share are a source of pure joy for me.”

Having a focus on customer service, Tehmi believes in dealing with all people with dignity, honesty and a smile!

“I am a better listener than a speaker and strive to deliver what our buyers and sellers really want”, says Tehmi.

“I see our fair city of Canberra growing in leaps and bounds and property growing along with it. In my opinion, the current legislation sets a road map for ethical business practices and encourages professionalism. The business is now becoming more and more appealing to women as its becoming more family friendly.”

A life-long interest in real estate from a young age is at the centre of Margaret Townsend’s real estate career.

“I chose to join the real estate industry as I have always had a genuine love of customer service and enjoy daily challenges,” she says. “Being part of such a highly successful company as Independent Property Group is a great treasure and something I find to be very rewarding.”

Margaret is keen to emphasise that a positive attitude, honesty, integrity, and a real willingness to achieve the best results possible for her clients is how she approaches the business.

“I believe that my knowledge of the market helps me to achieve the results I strive for each and every day,” Margaret says. “Real estate has provided me with many achievements, but having a successful career and so many satisfied clients is probably the greatest of them all. I hope that more successful women are attracted to working in property.”

REAL ESTATE CONSULTANT

Independent Property Group Mobile: 0421 279 152 Email: tnm@independent.com.au

SENIOR REAL ESTATE SALES CONSULTANT

Independent Property Group Phone: 6209 4404 Mobile: 0411 507679 Email: mat@independent.com.au

Zoe Routh

Catherine Smith

Attention women solo-preneurs and small business operators: Zoe Routh, owner of Inner Compass, can help you work less, earn more and have a great life. Recently awarded Best New Business 2008 by The Chamber of Women in Business, Inner Compass helps busy professionals focus on the important and ditch the rest.

Zoe knows life can be challenging. In 2005, she was diagnosed with cancer and forced to make tough decisions.

She put her business on hold, beat the cancer, ran a marathon, got married and reinvented Inner Compass. Zoe has “been there, done that”.

Today, Zoe provides one-on-one coaching and runs an Inner Circle Success Coaching Club. She also offers new, on-line study programs, including on absolute productivity and developing a success mindset with the “Three Pillars of Personal Power”.

So if you are burning the candle at both ends, get relief through Inner Compass. Find your free “Law of Attraction” checklist and other info at her website.

Catherine Smith is a “super mum manager”. “Having five kids under 10 is the biggest challenge,” she says. “Coming to work is a breeze!”

Catherine is a 20-year accountant, financial planner, tax specialist, mortgage broker, self-managed super fund advisor, business owner and manager.

“Many people become so overwhelmed with so many different financial issues that I wanted to be a ‘one stop shop’ where they could have all their issues resolved,” she says.

“I had 11 years with the Australian Taxation Office, before opening my own practice in Ulladulla, NSW. I was born-and-bred Canberran and returned here two years ago to establish Wholistic Financial Services and a mortgage broking business – Investor Finance – which specialises in finance for property investors.

“I hope to make a positive impact on the Canberra market and let everyone know there are people that they can turn to for help with all of their financial issues, including a wealth creation plan for their life.”

BUSINESS OWNER

Inner Compass Phone: 6162 0554 Email: zoe@innercompass.com.au www.innercompass.com.au

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Hearing. It is one of life’s essentials and Helen King and her team work daily to provide clients with expert advice and access to the full range of modern hearing devices.

She began Helen King Hearing Centres with one location and now operates five.

“Hearing problems are no longer an issue just for seniors,” says Helen, a trained audiometrist. “We regularly see more people in their 40s and 50s affected by high noise levels – loud music and occupational sounds.”

Today’s technology has removed the stigmas associated with hearing aids. Digital aids are high-tech and highperforming. They are also small, easy fitting, comfortable and offer clear and undistorted hearing.

“Hearing issues affect our ability to work and lead a fulfilling life. It is much better to hear conversations clearly and enjoy kids laughing and birds singing,” says Helen.

“The sound of silence is very lonely.”

Hearing tests are simple and painless.

OWNER

Wholistic Financial Solutions / Investor Finance Phone: 6162 4546 Email: csmith@investorfinance.com.au

Judy Morris

Simone Davies-Brown

When you need legal advice, nothing beats attention to detail, experience and honest, frank advice. Judy Morris, owner of Judy Morris & Associates, is crystal clear on the importance of these attributes and makes them a priority while working on every client file.

With more than 20 years experience in the legal industry, and more than a year owning her own business, Judy has also learnt another important client priority – being able to get in touch with her easily.

Judy Morris & Associates offers a range of services including residential conveyancing, commercial and retail leasing, franchising, business acquisitions and sales, estate matters and wills and enduring powers of attorney.

Her firm is unique in that it provides residential conveyancing, not only here in the ACT, but in NSW, Queensland, Victoria and WA. Clients investing interstate find comfort in dealing with an experienced lawyer who is here on the ground.

Simone says she has a natural affinity with and attraction to the world of finance. “The two meld together perfectly in financial planning,” she says.

She has a Bachelor of Business in Accountancy from RMIT in Melbourne, is a qualified CPA and holds a diploma in financial planning.

She has run her own accounting practice for many years and worked as a life coach. These days she focuses on wealth creation and other specialist areas such as self-managed superannuation funds.

“I have been an accountant for 16 years, and a financial planner for a year. I have a skill set and life experiences that add value to financial planning. By providing clients with outstanding service I can make a significant difference to their lives,” she says.

She sees the current volatility of the market as a major challenge and “more specifically, helping people to ride out the emotional ups and downs of investing and stay focused on their long-term goals.”

FINANCIAL PLANNER

BUSINESS OWNER

Judy Morris & Associates Unit 5 of 18 Napier Close, Deakin Phone: 6162 3515 or 6162 3525 Email: judy@judymorris.com.au

JV Financial Group Mobile: 0402 400929 Email: sdb@jvgroup.net.au

Debra Learmonth

Jo Twible

Senior financial planner with the JV Financial Group, Debra Learmonth advises clients on complex retirement planning and income-stream strategies, as well as wealth creation through salary packaging and gearing.

Debra’s career in financial services spans 25 years, including roles in insurance, legal, securities and lending. In 1996, she found her “true calling” as a financial planner.

“Although I was a good lending manager, I didn’t feel I was adding enough value to clients. I wanted to help them achieve more of their overall goals – not just lend money.

“With a background in counselling and advising, together with the skills I’ve learnt in the financial sector, these came together perfectly in financial planning,” she says.

Debra considers her best attributes to be her strong ethical and moral background, and an unshakeable focus on putting the clients’ needs first.

“If an investment isn’t good enough for my own money, I wouldn’t put my clients’ money in it either,” she says.

“From about the age of 17, I had no doubt that I wanted to be a lawyer – more importantly, a lawyer in private practice,” says Jo Twible.

Canberra-born Jo works predominantly in the conveyancing and commercial area of KJB Law. She began working for the firm in the family law area in 1997.

“For me, the law was not only something I viewed as intellectually stimulating, but working in a client-focused private firm would involve significant client contact and create an opportunity to help people with life events,” she says.

“KJB is not your stereotypical law firm. In law firms, it is common for there to be high staff turnover resulting in lack of continuity for clients. KJB is different. The highly committed, experienced staff are always prepared to ‘go the extra mile’ for clients. We also ensure that more than one person has knowledge of and are able to assist clients with their matter.”

SENIOR FINANCIAL PLANNER

JV Financial Group Phone: 6257 6800 Email: dl@jvgroup.net.au

SENIOR ASSOCIATE

KJB Law Phone: 6281 0999 Email: jo@kjblaw.com.au

Jasmine Pedley

Caddie Robinson

Outgoing spa co-ordinator Jasmine Pedley is an extensive traveller and says she just loves life.

“I try to make the most of every opportunity,” says Jasmine. “I like putting myself ‘out there’ – trying new things and enjoying new experiences. It’s good to shake things up and step outside of your everyday comfort zone.”

Jasmine has been in the beauty industry for six years and loves working closely with people – not surprisingly this bubbly professional calls herself a people person.

“I enjoy making people feel good - as well as taking a step back and learning how to take better care of themselves as well,” she says.

“I think that Soma Day Spa is going to be a huge success.

We have the best products lines, exceptional therapists – the industry is simply booming!

“Who doesn’t want to look and feel better, and we have the perfect tools to help you do just that.”

Helping others look and feel great, improving their self esteem and helping them relax after a hectic day are the rewards that come to day spa manager, Caddie Robinson.

“I enjoy all aspects of my job – interaction with people, ongoing training, results-driven treatments and working in such a relaxing and beautiful environment,” she says.

Growing up in a small country town, Caddie moved to Canberra to study and to realise greater working opportunities. She has been in the spa industry for the past six years.

“The spa industry is one of the fastest growing industries. People are realising it is not just a luxury but a necessity in our busy society,” she says.

As well as being appointed manager of Soma Day Spa at NewActon, among her greatest achievements was being chosen for the Olympic torch relay for the Sydney 2000 Games. “It was an amazing event to be a part of.”

SPA CO-ORDINATOR

Soma Day Spa 12 Kendall Lane, NewActon Phone: 6162 3636 Email: info@soma.com.au

SPA MANAGER

Soma Day Spa 12 Kendall Lane, NewActon Phone: 6162 3636 Email: info@soma.com.au

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Lily Rimanic

Wendy Loftus

Getting the best offer. It is a promise all real estate agents make, but as a seller are you confident it will happen?

With Lily Rimanic Real Estate your confidence can soar.

Backed by a strong business background in building and construction and 17 years in real estate, Lily opened her own business to offer a fresh approach to clients.

“Ethical real estate practice is not about property turnover and moving as quickly as possible to the next deal,” says Lily. “It’s about putting in the effort required to achieve the optimal selling price. It should not be a number’s game. The client is paying for service.”

As a sole operator, Lily personally represents your home and interests. She handles all buyer enquiries and negotiates your deal. As one client said: “I used to think ‘ethical agent’ was an oxymoron till I met Lily.”

So if you want a seasoned, results-driven agent you can trust throughout the sales process, have a chat with Lily Rimanic. You will like the difference.

Wendy Loftus believes in “living in style”. With retail as her passion and a wicked sense of humour, Wendy operates a shop by the same name in the Style Arcade, Manuka.

For more than 20 strong years, she has sold a constantlychanging range of corporate gifts, stylish accessories for the home, and practical-yet-fun items for the garden and pets, all at affordable prices.

Watches, earrings, bangles and other jewellery are on show, including a unique, new range of colourful, urban chic pieces from Paris featured in “Vogue”, “Elle” and other fashion magazines.

On the corporate side, for women there are pink, jewelled calculators, staplers and computer mouses. For men, there are cufflinks and mobile phone and business card holders.

Wendy sources goods not always available elsewhere in Canberra, including through buying trips overseas, so it’s worth visiting the store over and over. While there, check out the hilarious gift cards. Free gift wrapping available.

BUSINESS OWNER

PRINCIPAL

Lily Rimanic Real Estate Phone: 6283 8118 Mobile: 0418 263040 Email: lily.rimanic@actwide.com.au

Living in Style Shop 11 Style Arcade, Manuka Phone: 6295 6894 Fax: 6295 6894 Email: info@livinginstyle.com.au

Shelley Thomson

Kathryn O’Reilly

Manuka Fine Foods is a nirvana for food lovers, showcasing hundreds of quality food products from the best regions of Australia and overseas.

Owned by Shelley Thomson, the warm and inviting store is a complete shopping and eating experience with the largest range of gourmet food of all types in Canberra and the largest cheese room, featuring more than 130 varieties.

The deli and antipasti range is extensive and the restaurant-quality, take-home meal range is growing by the day. Manuka Fine Foods has just introduced an oven at the front of the store and bakes gourmet products for breakfast and lunch daily.

On the shelves are many labels not found elsewhere in Canberra, including a selection of gluten-free products.

Free tastings of selected products are conducted at Manuka Fine Foods every Saturday morning. Shelley also sells gift hampers and offers catering for corporate events and special functions.

Kathryn O’Reilly gets a buzz from helping people get into a home they love by assisting to secure a loan that best suits their needs. Kathryn also works with investors, structuring loans to help them achieve their long-term financial goals.

“I really enjoy the challenge of working with investors and their property portfolios,” she says. “As mortgage professionals, we’re in a privileged position to help our investors grow their portfolios.” As MMO is a family run business, one of the main factors in Kathryn’s decision to enter the industry was that she wanted to work with her family on a daily basis. “I love the feeling of creating value for others, so as to create value for our business!” she says.

“We really do the best thing for our clients and we think that shows through with the level of service we provide.

We’re only happy if our clients are happy. After all, they’re why we’re in business.”

BUSINESS OWNER

Manuka Fine Foods Shop 13, Palmerston Lane, Manuka Phone: 6162 0516 Fax: 6162 0526 www.manukafinefoods.com.au

LOANS CONSULTANT

MO’R Mortgage Options (MMO) Phone: 6286 6501 Email: Kathryn@mmo.com.au

Nicole Canavan

Ondina

As a financial adviser, Nicole Canavan says her most important job is to help clients “build and protect wealth”.

“I am responsible for providing holistic and quality financial advice by assisting clients identify their financial priorities and developing tailored strategies,” says Nicole.

“Client’s strategies are reviewed regularly to meet their changing needs and are adjusted to take advantage of changing market conditions, legislation and opportunities.

“I specialise in developing wealth accumulation strategies, superannuation and retirement planning and retirement income planning including rollovers, annuities and pensions.”

Nicole is a Certified Financial Planner and a member of the Financial Planning Association of Australia, having also completed a Diploma in Financial Planning from Deakin University.

“I am committed to the following through on NAB’s policy – and we are a market leader in this area – of abolishing all product commissions and only charging fee for service.”

“Fashion comes and goes, but style is here forever.” That’s the passion of Ondina, a well-known name in Canberra when it comes to dressing women for day, night, work and play.

“With all seasons, it’s important to spend your fashion dollars wisely, starting with essential basics as building blocks,” says Ondina, a trained style consultant. “Then you update your wardrobe with pieces that suit the season.”

Ondina Studio carries affordable, trans-seasonal, easy-towear clothing that is full of charm and perfect for travelling, says Ondina.

The studio also has a full range of funky, casual, corporate wear and evening glam.

“The look is all about you,” she says. “We help women create their own style. We don’t believe in forcing their personality or body shape into a label because it’s the latest fashion.”

The studio carries labels found nowhere else in Canberra.

FINANCIAL ADVISER

National Australia Bank Phone: 6246 0824 Mobile: 0410 443 604 Email: Nicole.M.Canavan@nab.com.au

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OWNER AND DIRECTOR

Ondina Studio Phone: 6162 4488 Fax: 6162 0389 admin@ondina.com.au www.ondina.com.au

Claire Connelly

Laila Braithwaite

Claire Connelly is not just an inspired creative director and graphic designer – she’s also Canberra’s greenest!

She says she hopes that the community will support environmental businesses such as hers, and start to make a difference to this planet before it’s too late.

“The graphic design industry really does need to start to think seriously about the environmental impact that we make every day, and how we can change that,” Claire says.

She says that one of her best assets while she attempts to grow her new business is her calmness and attention to detail – a must for all designers.

“I think it is the open and positive approach we have to the creative process that makes our clients return with their business”, says Claire.

“I’m still learning when to turn off the computer and go home, though”, she says, as she balances the demands of a new business with her family.

Laila Braithwaite joined the Peoplebank Australia two years ago, and hasn’t looked back. Prior to working in recruitment, Laila worked in ski resorts and hospitality, before moving into events marketing. Recruiting and training staff for events was a large part of her role.

As an IT account manager for Peoplebank, Laila’s background is particularly valuable.

“I help clients find suitable candidates for their projects and I look after a number of contractors,” says Laila.

She prides herself on being a good listener and having the ability to communicate with people at all levels. Laila has also demonstrated her professionalism and dedication by quickly familiarising herself with the IT aspect of her job, in order to make successful placements.

“I find it very rewarding and enjoyable helping people,” says Laila. “I believe I am a ‘people person’ and in recruiting that’s an important skill.”

She hopes to continue to offering professional service and building trust among Peoplebank’s candidates and clients.

OWNER

Papercut Phone: 6162 4045 Email: claire@papercut.net.au

IT ACCOUNT MANAGER

Peoplebank Australia 7-9 Moore Street, Canberra City Phone: 6245 1734 Email: laila.braithwaite@peoplebank.com.au

Jo Roos

Dana Spasenoska

Jo Roos is passionate about the fast-paced, growing and ever-changing recruitment industry.

As business development manager for Peoplebank, Jo is responsible for developing new client relationships for the business.

“My key strength is in business development; getting to know different businesses and their individual needs,” Jo says.

“I have great interpersonal skills and thoroughly enjoy taking the time to get to know my clients, contractors and candidates.”

Jo brings with her a strong background in account management, spending nine years working in sales within the telecommunications industry. These skills allow her to maintain effective, professional relationships with new and existing clients both big and small, and to meet their specific requirements every time.

“I enjoy working in a rewarding industry with a team that shares similar vision and values,” Jo says.

Dana Spasenoska has always enjoyed working in a sales environment and building strong professional relationships.

As team leader of IT service desk and small business clients for recruitment company Peoplebank, she utilises her sales experience and knowledge and enjoys a high level of interaction with clients, candidates and contractors.

“I am very passionate about understanding my clients business and their needs, assisting in being able to work together with them to forecast upcoming requirements,” Dana says.“As a team leader, I drive, encourage and motivate my sales team to ensure that we are adding value to all our clients, contractors and candidates. “ Recruitment is a fast-paced sales environment, and Dana understands how important it is to keep up with current skills, market trends and client and contractor needs.

“However, I feel that a challenging environment is one in which sales professionals thrive,” Dana says.

“I‘m looking forward to facing the upcoming challenges as we continue to grow into the Asia Pacific.”

BUSINESS DEVELOPMENT MANAGER

Peoplebank Australia 7-9 Moore Street, Canberra City Phone: 6245 1700 Email: jo.roos@peoplebank.com.au

TEAM LEADER

Peoplebank Australia 7-9 Moore Street, Canberra City Phone: 6245 1776 Email: dana.spasenoska@peoplebank.com.au

Janice Ip

Lauren Jensen

Janice Ip is passionate about developing strategic and streamlined recruitment solutions.

As a HR/Recruitment Solutions Consultant with Peoplebank Australia, Janice works with Federal Government departments to ensure their internal recruitment practices don’t undermine their chances of securing the best candidate.

“The amount of rhetoric that goes around about recruitment and retention and what organisations can do to attract and retain employees in a labour tight market and what actually is implemented was the motivating factor as to why I pursued a career path in strategic recruitment consulting,” Janice says.

“I want to coach organisations on how to make recruitment more effective and efficient.”

Janice graduated in Commerce and Law (Hons) at the University of Sydney before “falling” into HR about seven years ago. She has been working closely with the public sector for the last three years.

After several years working in sales, marketing and customer service, Lauren Jensen took up a position as an associate account manager in Peoplebank’s Recruitment Solutions (non-IT) Team at the start of this year. Lauren has a degree in industrial design, but her true passion lies in customer service.

“I love working with people,” Lauren says.

“I am a really open communicator and feel I have a compassionate and understanding attitude that enables me to fully gauge the needs of our clients and the direction that our candidates want to take.”

Lauren embraces the challenges of the job and works to build strong relationships with clients and candidates to successfully fill vacant positions.

“There is a real buzz when you know you have a great fit that is going to benefit the candidate and the client,” she says. “Peoplebank has given me the opportunity to work in a dynamic, creative industry; they are market leaders in both professional and IT industries.”

RECRUITMENT EXECUTIVE

Peoplebank Australia 7-9 Moore Street, Canberra City Phone: 6245 1717 Email: janice.ip@peoplebank.com.au

ASSOCIATE ACCOUNT MANAGER

Peoplebank Australia 7-9 Moore Street, Canberra City Phone: 6245 1746 Email: lauren.jensen@peoplebank.com.au

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Kylie Turnbull

Lanette Gavran

In 2005, Kylie Turnbull decided it was time to leave her job as administration assistant in a financial planning company and pursue a career with Peoplebank Australia. ”I was looking for a change in my career and for a position that was rewarding and challenging,“ Kylie says.

After beginning as a recruitment executive, Kylie worked her way up and was promoted to account manager, where she specialises in IT&T contract placements.

Kylie’s efforts have also been acknowledged when she recently won the peer-nominated Aspire Award. She credits her success to being a “people person”.

“I am a very approachable person and pride myself on my interpersonal skills,” Kylie says.

Kylie’s role can be challenging, and is often unpredictable, due to external factors such as market fluctuation. However, Kylie adapts to the needs of her clients.

“I have three years of varied experience in the recruitment industry which allows me to have a flexible and innovative approach to my work.”

A genuine love of people, health and movement, has seen former ballet dancer Lanette Gavran establish and build Pilates Canberra into one of the region’s premier Pilates networks and a Registered Training Organisation.

Moving from dance to fitness, Lanette realised there were education gaps in her training, particularly how to deal with clients with physical restrictions or injuries.

She decided to pursue Pilates, qualifying as an instructor and completing an international certification with renowned expert, Rael Isokowitz, and his deputy Sally Anderson.

As well as teaching and training Pilates, building her business that now employs over 20 people across three studios, Lanette is a mother of one and is continuing education officer on the board of the regulatory body for Pilates in Australia.

“The whole discipline has grown exponentially since I began and I am proud that Pilates Canberra is seen by many as one of the strongest schools of Pilates in Australia,” Lanette says.

IT ACCOUNT MANAGER

Peoplebank Australia 7-9 Moore Street, Canberra City Phone: 6245 1725 Email: kylie.turnbull@peoplebank.com.au

DIRECTOR

Pilates Canberra Ph: 6281 7788 Email: lanette@pilatescanberra.com.au

Charmaine Lageman

Julie Beck

Charmaine Lageman has been in furniture retail for about 20 years and has had her own business in Fyshwick for the last 15 years.

Charmaine considers her greatest achievement to be opening the business with the principle not to use exotic or rainforest timbers.

“Though we never wanted to push personal standards on others, we wanted to make a contribution to what we saw was an evolving ecological issue,” she says.

“We have asked one of our Chinese suppliers to supply our furniture in Australian plantation timber and they’re now supplying us and a friend’s business in Sydney. We don’t believe that this will cure all ills, but it is a step in the right direction.

“I would hope that the furniture retail industry would place an embargo on timber from clear felling forests.

“Though we are trying to be ecologically sound, our business is a work in progress and we do not claim to have perfected this process.”

You want a secure future and know prospering through property is an option. But you are not sure what to buy or where. That’s where Julie Beck and her company, Property to Prosper, come in.

As a buyer’s agent Julie works for the buyer, not the seller.

And in doing so Julie, a licensed real estate agent, is free to assess many options, unlike selling agents who promote only what is on their books.

“We provide independent research and detailed recommendations on properties in fast-growing areas where your capital gain will rise,” says Julie. This is why Property to Prosper specialises in the south-east Queensland market where the fundamentals for investing in property are clearly evident, including excellent entry prices and strong rental yields.

And interest rates? Julie says low rates do not make up for a bad investment any more than high rates deter astute investors. Why? Astute investors only ever buy quality property in the right location with excellent returns.

OWNER

Furniture Wise Phone: 6280 0008 Email: Charmaine@greentrade.com.au

BUYER’S AGENT

Property to Prosper 4/1-3 Hall Street, Lyneham Phone: 6257 3368 Fax: 6257 3369 www.propertytoprosper.com.au

Rachel Bird

Caroline Power

Rachel has been shortlisted as a finalist in the ACT Telstra Business Women of the Year awards. This follows two separate nominations in the Business Owner category.

If successful, she will compete against other finalists nationally.

Meanwhile, she continues to expand her busy practice, which now comprises a total of 10 staff to assist you with legal matters, whether they be of a criminal, civil, traffic, family, estate or ACT personal injury nature and also ACT Workers Compensation matters.

“I’m very proud of my team and the dedication and passion each of them have to their work and the clients.

All the lawyers who work with me genuinely want to obtain the very best result for their clients.”

Rachel was admitted to practise in both the ACT and NSW in 1998. She is a member of the ACT Women Lawyers Association and associate member of the NSW Law Society.

Rachel has a two-year-old daughter and a six-month-old baby boy.

Caroline Power has been a solicitor with Rachel Bird & Co since May. She holds a Bachelor of Laws degree and a Graduate Diploma in Legal Practice from the ANU and was admitted to practice in both the ACT and NSW in 2000 having some eight years of experience in ACT and NSW courts.

“Family law is my passion and I am committed to providing straightforward advice for the people who have property and children’s issues as a result of the breakdown of their relationship,” she says. “My experience also includes representing clients in defacto and same-sex relationships. I specialise in the practice of family law at Rachel Bird & Co, something I’ve always wanted to do.”

Caroline is a member of the ACT and NSW Law Societies. She is a member of the NSW Law Council and NSW Family Law Council. She is also a member of the ACT Women’s Lawyers Association and the ACT Women’s Legal Centre.

SOLICITOR

Rachel Bird & Co Phone: 6248 6616 Fax: 6248 6618 www.rachelbird.com.au

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SOLICITOR

Rachel Bird & Co Phone: 6248 6616 Fax: 6248 6618 www.rachelbird.com.au

Alicia Hyblewski

Marcia Delander

realestate.com.au is Australia’s No.1 real estate website delivering more than four million unique browsers nationally per month, is ranked fourth in the world and is the biggest network of real estate portals globally.

Being a multiple award-winning licensed real estate agent and auctioneer in Sydney and Canberra with 14 years’ real estate experience, it’s no secret that the REA Group strategically appointed Alicia Hyblewski to manage the company’s portfolios in NSW and ACT and be the driving force behind realestate.com.au in the nation’s capital.

“My position is to create and structure on-line marketing plans for agents using the most advanced real estate web technologies available, to help them capture global audiences, drive more traffic and inquiries to their listings and market their profiles,” Alicia says.

“We provide the most successful on-line real estate marketing tool in the nation, the demand from agents to be on the site is at an all-time high because consumers locally, nationally and internationally rely on it.”

You have decided to sell and it is time to choose a real estate agent. But who do you select?

Marcia Delander, a registered real estate agent with Richard Luton Properties, Woden, understands this dilemma and has developed her style around the answers.

On expertise, Marcia is unique. She has a background in the building industry and finance and community sectors and has been in Canberra for more than 25 years.

On research, Marcia is an expert. She attends client meetings armed with facts on recent sales, current properties for sale and market trends.

On listening, Marcia takes time. She understands that you know your home best and the outcomes you want to achieve, and that you want to be heard.

On integrity, Marcia is solid. She knows that without truth, trust and honesty, real estate deals turn sour.

It is no wonder Marcia has just won Best Business Growth 2008 and placed in the top 10 agents of Richard Luton Properties.

SALES AGENT

BUSINESS DEVELOPMENT MANAGER NSW/ACT

realestate.com.au Phone: 6285 3311

Richard Luton Properties Woden Phone: 6281 6900 Mobile: 0422 454383 Email: marcia.delander@luton.com.au

Sandy Funston

Jackie Rettie

After a varied career from the farm to 23 years within the legal circles of Melbourne, Sandy Funston says that she has now achieved her dream by helping others achieve theirs.

“Matching buyers to their dream home and achieving the highest-possible price for my sellers is what I do,” says Sandy. “I pride myself on my communication skills, making sure I take the time to listen to people’s wants, needs and desires. My strong networking ability combined with a firm commitment to honest and ethical real estate practices, consistently providing excellent customer service and sale feedback, creates clients not just for one sale, but for life.”

Winning the 2000 REI Rookie of the Year Award in her first year of real estate with Richard Luton Properties epitomised the industry for her.

“My business philosophy is simple; keep both sellers and buyers informed through every step and act in the best interest of my clients,” she says.

Growing up in a multicultural society and working with the United Nations, has helped real estate sales executive Jackie Rettie in her dealings with people of all backgrounds.

“I grew up in Burma under successive repressive military regimes. After leaving university, I joined UNICEF Burma office and later the Bangladesh office,” Jackie says.

She came to Canberra to raise her children and to read post graduate studies at the ANU in Asian studies, later working as a senior Burmese interpreter for a Federal department.

An interest in interior decoration and looking at fine houses, first led Jackie to develop an amateur interest in real estate.

When an opening emerged at a local real estate agency, she joined it and was well trained. That was eight years ago. Now Jackie has established a high profile in her specialist area. A long list of happy vendors is her crowning achievement as she believes that her clients are the most important part of her business.

REAL ESTATE SALES EXECUTIVE

SALES CONSULTANT

Richard Luton Properties Mobile: 0414 629996 Email: sandy.funston@luton.com.au

Richard Luton Properties Mobile: 0404 895729 Email: Jackie.rettie@luton.com.au

Margrit Sedlacek

Maria Selleck

Margrit Sedlacek is a licensed real estate agent (ACT and NSW) and has been in sales for 20 years, but still has an undimmed passion for the industry.

“The ability to listen to clients’ needs and enthusiasm to deliver results in a great result,” she says.

How did she get into sales? “When we built our home, most of the sales consultants in real estate were male and I thought I could do a better job!” she says.

And why real estate? “My partner’s in the building industry and I developed an interest through our building and selling houses in the ‘70s and early ‘80s.”

During the past 20 years Maria Selleck has renovated, refurbished or constructed a number of homes.

“When my husband retired from the public service, I thought that this was the opportunity for me to follow my passion for people and real estate and to utilise my skills in the real estate industry,” says the always-enthusiastic Maria.

“It is a career I really do love and derive much job satisfaction from the level of service I am able to provide to my clients.

“I provide a service that is a hassle-free, one-stop-shop process, achieving top prices for my clients and being committed to offering a totally ethical and professional service.”

In her relatively short career (since 2003), multi-award winning Maria has achieved a loyal following of clients.

It is the many client testimonials and repeat and referral business that she says shows her record of success.

“I am proud to be known in the Canberra market place for quality of service and achieving the top prices for my clients,” she says.

RESIDENTIAL REAL ESTATE AGENT

SALES CONSULTANT

Richard Luton Properties Tuggeranong

Richard Luton Properties

Phone: 6293 2323 Mobile: 0402 024447 Email: margrit.sedlacek@luton.com.au

Mobile: 0417 258803 Email: mariasel@bigpond.net.au Email: maria.selleck@luton.com.au

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Christine Shaw

Maria Tarzia

Christine Shaw had always wanted a career in real estate, and now “having financial independence has allowed me to take the plunge after a 30-year career in private and public sector”.

She says she’s enthusiastic, energetic and has an ethical and honest approach to everything she does.

“I am an organiser’s organiser. I look at the entire process with fresh eyes, and with my personal knowledge of buying and selling homes, together with a previous position that required skilled negotiation, I can deliver high standards.

Did I mention enthusiasm?” she says.

And the challenges? “Ensuring I have happy vendors who are well informed and pleased with the service we provide is always forefront to everything I do – so it is a very happy challenge all day every day.

“At Richard Luton Properties we personalise our service and do not make clients fit into a formula. I believe that will be appreciated more and more in a changing market place.”

After 25 years in the hairdressing industry, Maria Tarzia decided it was time for a career makeover and made the move into real estate.

“In hairdressing, I felt I had a positive influence on people’s lives and felt that I could do the same in a broader field such as real estate. Hair is very important for a person’s positive image and clients are very discerning when choosing a hairdresser. The same applies to real estate and choosing the right agent,” she says.

“The purchase of a home is one of the most important decisions in an individual’s life. I would like to be part of that process, leaving a positive influence and easing the sometimes stressful and daunting process of selling and buying by honest feedback and communication.”

As well as empathy for clients’ needs and wants, and high levels of customer service skills, Maria’s best attributes are her enthusiasm, communication skills, honesty, loyalty, outgoing personality and sense of humour.

REAL ESTATE AGENT

Richard Luton Properties Phone: 0405 135009 Email: christine.shaw@luton.com.au

SALES CONSULTANT

Richard Luton Properties Email:maria.tarzia@luton.com.au Mobile: 0418 294192

Melissa Rusconi

Sheila Foliaki-Singh

Melissa Rusconi wanted to be her own boss and “have it all” – and it seems that’s exactly what this enthusiastic stylist/fashionista/choreographer has done. Melissa runs Rogue Avenue, the hot fashion boutique and dance studio (home to the “Rogue Dolls” dancers) in Manuka.

Melissa was a successful model and dancer in Sydney before moving to Canberra and opening Rogue Avenue which has just turned one year old.

“Hopefully, this is the first of many boutiques“, says Melissa. “I love making people feel great, and have a good eye for great styles and the latest look. When clients look good they feel good, too!”

“We are very unique in Canberra as I sourced most of the labels when I was overseas living in Las Vegas. My hope is that the Canberra fashion scene becomes more open and accepting to new looks and styles.”

Rogue Avenue also runs make-up workshops, catwalk classes and other styling services.

Sheila’s practice is celebrating 10 years service to the Canberra community this year, but as its principal, she is equally proud of achieving a work/life balance while raising two children and not being an absent parent while operating her busy practice.

In the legal sphere for more than 20 years, she worked in various industries before setting up her own generalist legal practice in 1998. She describes her firm’s services as providing advice, drawing of legal documentation and representing clients in various forums, tribunals and courts.

“My broadbased knowledge and experience from other roles, have given me an approachability and openness with the flow-on effect of having the ability to work with people from all walks of life; to understand and make the law work for them,” she says.

She sees her principal challenges as a lawyer as curtailing pigeonholing, resisting the tall-poppy syndrome and confronting the remnants of gender and racial bias and lack of professionalism in certain forums.

DIRECTOR

Rogue Avenue Phone: 6260 7069 Email: melissa@roguemodels.com.au

PRINCIPAL/LAWYER

Sheila Foliaki-Singh & Associates Phone: 6262 5566 Fax: 62625545 Mobile: 0409 004318 Email: sfslaw@bigpond.com

Liz Pottenger

Sheridan Davis-Hall

Liz Pottenger runs SPACElift, an interior design firm specialising in commercial and corporate fit-out projects.

She thrives on the combination of creativity and problem solving her career offers. Liz has been designing for over 12 years, and SPACElift is now in its sixth year.

“I’ve worked in large and small firms on all types of projects and in many different cities, from office fit-outs to function centres, from Perth to London,” she says.

“As a new mother I started SPACElift so I could be more flexible with my working hours, while still working towards my goals in design.”

Her best professional attributes are good communication and design skills and an ability to manage time and stress well.

“A lot of our work is high profile and high speed. You need to be extremely organised and efficient to keep up,” she says.

Her goal is to continue to build SPACElift as a firm recognised for high-quality, low-stress, successful fit-outs.

“This is my dream job!” says Sheridan Davis-Hall. “I love stadium events. Marketing is second nature to me. Sales is always a challenge, but I’ll give it all I’ve got!”

After beginning her career in Canberra radio, Sheridan is now the sales and marketing manager for Territory Venues & Events, the managing body of Canberra Stadium, Manuka Oval and Stromlo Forest Park.

TVE’s vision is to be the clear leader in venue operations in the Territory.

“Our vision includes having a full events calendar for each venue, full capacity at each of these events, and for sponsors to be knocking on our doors wanting to support these events!” says Sheridan. “As a result of this vision being realised, commercial revenues across all three venues will be maximised. This is my goal for the future of our business.

“I am presented with huge challenges on a daily basis, and I feel a great sense of achievement in rising to these challenges. Bring on 2009!”

INTERIOR DESIGNER

SPACElift Design Consultancy Phone: 6287 1430 Email: liz@spacelift.com.au

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SALES & MARKETING MANAGER

Territory Venues & Events Phone: 0418 498872 Email: s.davishall@canberrastadium.com

Tammy Garrett

Anita Ross

A love of fashion and of working with young hairstylists to help them realise their full potential are the inspirations for Tammy Garrett, proprietor of TG’s Hair Studios.

Originally from Darwin, Tammy was just 14 when she started working in a salon for no pay in the hope of securing an apprenticeship. By 19, she was buying her first salon in Kambah. Today she owns TG’s Hair Studios in Jerrabomberra, Fyshwick and co-owns TG’s Hair & Body in the city with her former salon manager, Alicia.

The best attribute Tammy contributes to her business – and to the industry – is professionalism; she aspires to stay professional at all times and be recognised for that.

TG’s has been awarded Delorenzo salon of the year, and Tammy has twice been a finalist in the Telstra Business Woman of the Year awards.

Among her greatest achievements are the day-to-day balancing of being a mother of two with the demands of managing 30 staff.

After many years working part-time and raising her family, Anita Ross decided to find a career that was both satisfying and fulfilling.

This led her to develop her skills in bookkeeping.

“I found I was pretty good at crunching numbers and decided to expand my knowledge further by creating a career for myself in the industry,” Anita says.

“Bookkeeping requires honesty, commitment and a keenness for accuracy – which are all personal traits of mine that have assisted me in my success.”

After many training courses and hard work, Anita is now a self-employed bookkeeper, her main focus being the three TG’s Hair Studios.

“TG’s has given me the support I needed to become even more confident in my work in an industry that is dynamic, fun and always full of surprises with challenges aplenty.

“The ever-changing nature of the industry means that there is still more to learn and I look forward to gaining further knowledge because I love what I do,” she says.

OWNER

TG’s Hair Studios Canberra Centre, Fyshwick, Jerrabomberra Phone: 6280 6049 Email: tammygar@bigpond.com.au

BOOKKEEPER

TG’s Hair Studios Phone: 6162 1250 Email: anitaross@grapevine.com.au

Alicia Yandell

Wanda Faux

Creating new and exciting looks, and ensuring all clients and staff are happy and looked after are the key challenges for Alicia Yandall, co-owner and salon manager of TG’s Hair and Body in the city.

Now in her ninth year of hairdressing, Alicia was formerly manager at TG’s Hair Studio in Fyshwick before taking up the challenge and opportunity of going into business with her former employer, now partner, Tammy Garratt.

“I completed my apprenticeship in a small salon, and moved to a bigger salon to grow my skills. After 12 months, I moved into management which I did for three years before opening TG’s in the city,” she says.

“After seven years of hairdressing, with the help and knowledge of Tammy Garratt, I took the challenge and opportunity to become her business partner.”

Among Alicia’s best attributes are her knowledge, experience, determination to succeed, goal-setting for her and her team and creating a happy, fun environment for clients and staff.

A stalwart in the fashion industry, Wanda runs her business with many years of experience. She has a background in fashion, having previously owned a modelling and grooming school, however, as her children took priority, Wanda sold this school and moved to the family business.

Through her business, Wanda aims to beautify the body with jewellery and to smarten up the home with her fine selection of wares. “I have a strong commitment to hand picking unique and quality jewellery and home items made in Australia and from around the world to enhance my customers’ expression of individuality,” she said.

Wanda has a knack for putting together colour and style and this has ensured the success of her business. “I go out of my way to source rare and unique pieces that are not found anywhere else in the capital,” she said. “This is to make sure my customers have a range of pieces to choose from, so they are happy with their choice.” Wanda is the person to talk to for unique and unusual items.

OWNER/SALON MANAGER

TG’s Hair and Body Genge Street, Canberra City Phone: 6162 4247

OWNER

Wanda Faux Mobile: 0418 880066 Email: wanda@webone.com.au

Tess Librando

Sylvia Elix

Founder of The Well Retreat Day Spa, Tea House and The Well Tea Gallery in Gold Creek Village, Tess Librando is also the senior massage and beauty therapist.

A businesswoman in Canberra since 1980, Tess has owned a chain of restaurants and also worked for the Federal and ACT public services.

Deciding she wanted to contribute to people’s health and wellbeing, Tess began to study the health and beauty industry with a view to opening a unique, Asian-style day spa.

“I had to completely retrain, go back to school and learn from scratch, in my 50s. I have re-invented myself, acquired many new skills, built my business up from scratch and renewed my faith in what I can achieve. This is my third career, and I love it,” she says.

Wanting to help people escape from their problems and anxieties, even for a short time to a place of peace, tranquillity, beauty and relaxation, led to Tess’s unique concept for The Well Retreat.

Sylvia is an experienced recruiter who works across Westaff and i-Kapita (Westaff ’s HR consulting arm).

Impressively, they won the “Hewitt’s Best Employer” in 2005, 2006/07 and 2008 and the Seek SARA award for Best Medium-sized Generalist Recruiter. i-Kapita specialises in the provision of effective human capital growth strategy consulting – working across industry at senior line management up to executive board level on a national and global perspective.

Westaff i-Kapita consultants offer innovative, flexible consulting services that define best practice and are tailored specifically to address human capital and business drivers.

Sylvia loves business development and enjoys establishing relationships with candidates and clients. Drawing on her extensive experience in recruitment and HR consulting, she believes in working closely with her clients to ensure that their business requirements are understood and her candidates are technically experienced and highly suited to the role, as well as the client environment.

MANAGING DIRECTOR

The Well Retreat Gold Creek Village, Nicholls Phone: 6242 8878 Mobile: 0407 897211 Email: info@thewellretreat.com.au

SENIOR RECRUITMENT CONSULTANT

Westaff Level 1, 10 Moore Street, Canberra Phone: 6249 7777 Fax: 6248 0360 Email: contact_canberra@westaff.com.au

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the centre of fashion for women in business David Lawrence • Queenspark • Jigsaw • Veronika Maine • Oxford Women and more…

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Bunda Street, Canberra City. Ph: 6247 5611 www.canberracentre.com.au