OUR CONTINUOUS IMPROVEMENT The City of Canada Bay has an active program of initiatives focused on continuous improvement. We strive for optimum service efficiency and effectiveness, productivity, cost containment and revenue opportunities.
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As with many NSW metropolitan councils, the City of Canada Bay faces a growing population that requires more assets, facilities, and services. We strive to ensure that everyone in our expanding community has access to these assets, facilities and services to a benchmark standard or a standard that is desired by the community. However, we are also facing an income gap, with costs increasing more than revenues. Attempts so far to address this income gap have included: • Productivity gains and efficiency savings • Actively pursuing grants and working collaboratively with neighbouring councils • Carefully managing income and expenditure through regular budgetary monitoring.
Council continually searches for opportunities that would result in a stronger favourable operating position to ensure financial sustainability to meet increased demand for services.
Service review program The City of Canada Bay service review program is designed to support Council to achieve its strategic objectives and priorities in an efficient, economical, and appropriate manner. The program is embedded into the organisation’s Continuous Improvement Program to work toward achieving excellence in delivering the best value and effective services to our community.
