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CEDAR RAPIDS STRONG Coming together in times of crisis
ANNUAL WATER
QUALITY REPORT
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W W W. C E D A R - R A P I D S . O R G
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MAY 2020
FROM THE 2
FROM THE CITY MANAGER • SPECIAL SECTION •
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C
edar Rapids is a resilient community. Whatever the
NEWS YOU NEED TO KNOW • WATER QUALITY REPORT • DIRECTORIES •
CITY MANAGER
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challenges — especially the demands of extraordinary times — the history of our community shows Cedar Rapids
always rises to exceed expectations. Whether it’s a short-term crisis or one where we need to play the long game, Cedar Rapids exhibits extraordinary resolve. The last few months have challenged us all in ways we never imagined. They have also inspired us — we have witnessed many stories of hope and resiliency. Healthcare workers have rightfully emerged as our heroes on the frontlines, putting their own safety at risk to care for others. Many other traditionally unsung heroes have stepped up during this crisis — people we rely on and should
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appreciate every day, such as grocery store workers, truck and
WITH CEDAR RAPIDS
delivery drivers, food manufacturers, teachers, cleaning and sanitization services, and many others. Local companies used donated equipment and supplies to make face shields and hand
City of Cedar Rapids Iowa Government
Cedar Rapids App
@CityofCRIowa
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CityofCR
City Source Email Newsletter
sanitizer. Countless residents donated time and supplies to make face masks. And yes, even the seemingly simple task of staying home is a heroic act that contributes to saving lives and preserving medical resources in our community. The last few months have shown us once again, in difficult times we can always count on Cedar Rapidians to step up and do their part. This is something we
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can all be proud of. As we navigate what the next weeks and months of uncertainty may hold, please remember to continue to take care of yourself, your family, your friends and your neighbors. With ongoing diligence, perseverance, and care, we will all make progress
Interested in Advertising With Us? Contact the Our CR Communications Coordinator at 319-286-5742.
together. Thank you for your continued support and dedication to the Cedar Rapids community.
Jeffrey Pomeranz Cedar Rapids City Manager
IN THE MIDST of unpredictability over what will happen during the next few weeks and months, the City of Cedar Rapids is working steadfastly to make sure that receiving your city services is the last thing you need to worry about. While some accommodations have been necessary, you can count on us to provide you with safe water, take care of your garbage and recycling, maintain streets and parks, respond to police and fire calls for service, and provide you with access to other important city services you need. We also want to help you find resources and connect you to community organizations who are doing tremendous work on behalf of our city. In this issue, you will find positive community stories, as well as resources for businesses and citizens to help you navigate through this pandemic. We would like to thank the entire Cedar Rapids community for stepping up during this crisis. It hasn’t been easy — but it is easier when we support each other and all work together. And together, our community will come back stronger than ever. Thank you for doing your part to keep Cedar Rapids Strong.
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CEDAR RAPIDS STRONG
“So grateful for people in Iowa. We have pulled together in the past and we will do it again.”
“The invisible miracle workers, thank you!”
“We are all in this together ”
♥
“Thank you ALL for what you do!! EVERYONE!! From grocery stores, to front line medical workers, gas station workers, truck drivers and of course, first responders and law enforcement AND those of you staying home!!! Thank you!” 4
“Thank you to all involved in the support systems we all value so much right now!”
“In this town it has always been a full team effort. St. Luke’s, Mercy, PCI, first responders, fire and police and a whole lot more. #CRSTRONG.”
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CEDAR RAPIDS STRONG
U N IF IE D RESPONSE THROUGH
UNIFIED COMMAND neighboring city leaders to form a structured Unified Command system to coordinate a local response to the COVID-19 pandemic.
A
s we have all seen through this crisis, the coronavirus knows no geographical boundaries. That is why our local response requires cooperation and interaction between partners throughout the city and county. In order to develop a clear and unified response, agencies from throughout Linn County activated what is known as a Unified Command structure. In early March, officials from the Cedar Rapids Fire Department and the City of Cedar Rapids teamed up with Linn County Public Health, Linn County Emergency Management Agency, local hospitals and medical providers, area school districts, service organizations, and county and
Using the Unified Command Structure ensures that all entities have the most up-to-date information and are all able to share resources and rely on each other for support. The most public representation of this is seen through joint news conferences. The joint news conferences bring together representatives from each agency to share updates and information to the public as needed. Participating agencies also share communications materials for websites and social media to help inform citizens of the most up-to-date guidance and information to keep them safe. But a lot happens within Unified Command that the public does not see,
and this work is critical to providing the necessary information and support for everyone involved to keep citizens safe and informed. The group meets daily via telephone conference call, with each participating entity providing an update of changes or needs of their community or organization. “By establishing a unified command, all entities are able to rely on each other for help and resources,” said Greg Smith, Cedar Rapids Fire Chief. “The efficiencies created by working together help ensure that residents are getting a consistent message and response.” Cedar Rapids residents should be proud to know that their local first responders, medical providers, and government agencies are all working together for the good of the community. That work will continue as we work towards recovery for all residents and businesses.
UNIFIED COMMAND LEADERS: Greg Smith, Unified Commander Cedar Rapids Fire Chief Tricia Kitzmann, Incident Command Linn County Public Health Steve O’Konek, Disaster Manager Linn County Emergency Management Jason Andrews, Planning Section Chief Cedar Rapids Fire Training Chief UNIFIED COMMAND PARTICIPANTS: Mercy Hospital, Unity Point Hospital, Cedar Rapids Community School District, Linn County Public Health
Learn more about unified command firsthand from Unified Command Planning Section Chief Jason Andrews, in our COVID-19 themed Inside Cedar Rapids podcast. This podcast gives residents a unique look into the workings of incident command during an emergency. Listen to the podcast by visiting our website at CityofCR.com/Podcast, or on your favorite podcast listening app.
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City of Cedar Rapids — Police, Fire, Economic Development City of Marion — Police and Fire Unity Point Mercy Medical Center Linn County Sheriff Abbe Mental Health Linn County Emergency Management Agency Linn County Board of Supervisors Linn County Risk Management
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Cedar Rapids Public Library Assists Community Remotely
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ibrary buildings in Cedar Rapids closed to the public on March 16, 2020, in order to help slow the spread of COVID-19, but library service did not stop that day. Through the use of technology, Library staff were able to work remotely to fulfill the Library’s mission: providing the public with phone reference and online access to books, music, movies, and educational tools.
Residents can sign up to participate in virtual City Council meetings through Zoom or by submitting comments in advance. City Council and other public meetings are streamed live on the City of Cedar Rapids Facebook page.
VIRTUAL CITY
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rotecting the public and staff with social distancing guidelines challenged the City to broaden outreach and explore new ways to provide services. Many services moved online or had their online capabilities expanded. Some of the services you can do remotely include: • Residents and contractors can apply online for necessary permits. • Building inspectors are holding digital site reviews instead of in-person meetings. • Developers are able to continue submitting site plans for review online. • New virtual recreation programs are available. • Noelridge Greenhouse plant sales moved online. • Police moved routine requests and processes that are not urgent to an online reporting portal. • Work orders for right-ofway tree care are available through an online form. • City Council meetings are live-streamed. Council members attend using Zoom from their offices or homes. • Other City meetings are live-streamed and available through the City’s Facebook page.
“Our Library buildings provide critical service to our community, including access to public computers, educational resources, and meeting spaces,” said Library Director Dara Schmidt. “While we can’t make all of these resources available remotely, we have transformed many of our services to be accessible digitally. For those community members who don’t have internet access of a computer, we’ve maintained phone reference service by making it possible for our staff to answer your calls from their homes.” One example of this shift is a new virtual readers advisory service. Anyone looking for help finding a new great read or show, or even music, can visit CRLibrary.org/readers-advisory and fill out a brief form. Library staff will send a personalized list of recommendations to your inbox with a focus on resources available digitally. Additionally, Library programming staff have found innovative and entertaining ways to provide programming to the public through the Library’s Facebook and YouTube pages. These programs include Virtual Story Time, STEAM programming, even a weekly Trivia Night. The Library continues to provide materials to the community through a variety of online resources. These include ebooks, audiobooks, magazines, music, movies, and television. Additionally, services like Lynda.com make it possible for people to continue to learn and gain new skills from anywhere they can access the internet. Explore the variety of resources available for whatever you may need on CRLibrary.org/library-at-home or call 319.261.READ.
“This experience pushed us beyond traditional boundaries to think in creative ways, so we could continue to serve the public,” said Scott Hock, Parks and Recreation Director. W W W. C E D A R - R A P I D S . O R G
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CEDAR RAPIDS STRONG
CONTINUING
PUBLIC SERVICES CITY SERVICES
W
hile residents were dealing with drastic
on the job, staggering punch-in and punch-out times
changes to their personal and professional
to encourage social distancing, and using Personal
lives during the early weeks of the pandemic,
Protective Equipment (PPE). Independent contractors are encouraged to do the same on their job sites.
one thing they did not have to worry about was the continuity of city services. Garbage and recycling, water
Routine maintenance tasks are spread throughout all
service, road repairs, tree care, flood control, and
hours of the day and night, reducing the number of
building code inspections continue, with staff adjusting
crew members interacting in facilities at the same time.
procedures in order to keep operations moving forward
Priorities shifted to maintenance and cleaning of heavily
while also fighting the spread of COVID-19.
used public spaces. When necessary, facility openings
Since the local outbreak, crews have been sanitizing
have been restricted or delayed for the public’s safety.
equipment and vehicles after each use, spreading
City staff monitor public spaces and educate citizens
shifts out to reduce crew interaction, taking separate
about limited access due to guidelines. 
vehicles to job sites, maintaining social distancing while
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When returning to City facilities, be on the lookout for safety measures. O U R
Site signage with reminders on staying 6 feet apart CR
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Directional arrows on the floor to illustrate one-way foot traffic (reducing contact with others)
Floor markers that indicate how far apart 6 feet is
The COVID-19 pandemic is another example of our first responders having the skills, training, and willingness to do whatever it takes to keep residents and visitors to our community safe.”
PUBLIC SAFETY
T
hroughout this public health emergency,
protect both citizens and first responders. The
both the Police and Fire Departments
City’s Joint Communications Center developed
enacted a continuity of operations and
a call screening process to determine whether
response plan to ensure that police officers and
an isolation alert needed to be communicated
firefighters maintained public order and fire
to police officers and firefighters. If a caller
mitigation services. First responders have been
identified someone who tested positive or
engaged in assisting public health officials in
may have COVID-19 symptoms, the alert was
their efforts to educate and seek compliance with
issued and first responders could take extra
health orders to minimize further community
precautions. The Fire Department devised a
spread of COVID-19.
procedure to decontaminate disposable personal
Police Chief Wayne Jerman said, “We provided guidance to police officers on what they could do to protect themselves and their loved ones.
protective equipment to extend the protective life of the equipment and maintain inventory considering the worldwide shortage.
Keeping our employees healthy and equipped
According to Fire Chief Greg Smith, “Firefighters
with proper personal protective equipment helps
and police officers have become responsible
us remain focused on our number one priority —
for responding to all types of hazards. The
the safety of our community.”
COVID-19 pandemic is another example of
Several innovative methods were developed to respond to the public health emergency and
our first responders having the skills, training, and willingness to do whatever it takes to keep residents and visitors to our community safe.”
ONLINE REPORTING
Waiting room areas with spaced seating to accommodate social distancing
Enhanced cleaning and disinfecting practices to sanitize counters, door knobs, handrails, etc.
The Police Department website has an online reporting portal so that community members can complete a form to report a crime (not in progress) or to make a report request. Most public records requests can be accepted over the telephone or electronically and provided to the requester electronically. This innovative solution has minimized exposure to officers. Please visit www.cedar-rapids.org/police to utilize the portal or call (319) 286-5491.
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CEDAR RAPIDS STRONG
Hydro is an expert who knows a lot about water. Today he wants to remind you that only the 3 P’s belong in the toilet when you flush – (toilet) Paper, Pee, and Poo!
Masks for Frontline Employees As the COVID-19 outbreak hit Iowa, the City transitioned many of its employees to working remotely and encourage social distancing. However, many City employees are unable to work from home while also continuing to deliver important community services. An internal volunteer group of employees assembled and organized to sew masks for their fellow City employees who remained on the front lines. At the time of this publication, more than 30 employees have sewn approximately 1,000 masks for their colleagues working in departments such as Parks and Recreation, Utilities, Community Development, Disinfecting Library, Legal, Finance, Communications, Fire, Wipes Information Technology, Public Works and Building Services. “While some of us could work from home, we realized that not every City employee had that opportunity,” says Stephanie Schrader, Community Service Coordinator, who helped organize the event. “We wanted to support our colleagues who remained in the field delivering essential services to residents.” “I felt that it was the least that I could do for my community and my co-workers to help keep Disinfecting everyone safer,” says Building Services employee Wipes Tammy Augustine. “It has been such a humbling experience to do such a small part in the fight against this crazy virus.” Tammy helped sew approximately 100 masks for fellow City employees, as well as over a hundred additional masks that went to local hospitals, senior centers, local businesses, “Flushable” and friends and family. Sanitary Wipes These efforts are just one small illustration of the many ways the community stepped up to produce masks for those working in essential fields. Countless others have produced masks for hospital staff as Hygiene andthe Diapers and well as other workforces essential to keeping personal care Baby Wipes community running, and we applaud everyone’s products efforts.
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Flushing items that don’t belong down the drain can cause problems, like clogs, backups and sewer issues in your home. It’s important to never flush these items down the drain:
Disinfecting Wipes
“Flushable” Sanitary Wipes Disinfecting Disinfecting Wipes Wipes
T “Flushable” Diapers and Sanitary Wipes Baby Wipes
Hygiene and personal care products Diapers and Baby Wipes Paper Towels
“Flushable”“Flushable” Sanitary Wipes Sanitary Wipes Hygiene Diapers and Hygiene and Diapers and Paper personal Baby Wipes personal care Baby Wipes Towels Tissues products produc Hygiene and Diapers and personal care Baby Wipes share with you — like how you products Tissues Hydro has a lot more to can keep our streams and rivers clean and safe! Find several fun, family-friendly educational videos at:
CityofCR.com/KnowtheFlow OUR CR
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RESIDENT RESOURCES W
hen our community is in need, Cedar Rapids residents step up. Individuals, groups, organizations
— everyone looks for ways to help others in need. The coronavirus pandemic has been an unprecedented occurrence, but that spirit of giving in Cedar Rapids is not. As organizations began offering help and services for residents to manage the pandemic, Jasmine Almoayyed, the City’s Economic Development Manager, recognized how overwhelming it might be for people to find the information and services they need from a large variety of different sources. That’s when she got to work on a plan to begin compiling all of these resources into one, easy to find and navigate location. Almoayyed began working with The Gazette and area service providers to create an online database to help citizens navigate support resources available during the COVID-19 health crisis. The page launched at the beginning of April, and is constantly being reviewed and updated with new information.
“With so much information out there and things changing quickly, it can be confusing to know where to go to find the support our citizens need during this crisis,” said Cedar Rapids Mayor Brad Hart. “I’m proud the City and The Gazette were able to work together with so many others in the community to create these Resident and Business Resources pages that put all the information in one place to help citizens easily find available resources.” A similar page provides business owners and administrative staff the ability to search and review the latest programs
The Resident Resources page includes a searchable, tablestyle directory of state and local resources. Citizens are able to search and review the latest programs and assistance
and assistance available for businesses, including grant and financial assistance, case management options, virtual workshops, and more.
available, information and resources on employment, mental health, legal support, financial planning, food, transportation, education, and more.
thegazette.com/coronavirus-resident-resource The directory is featured on the recently launched page, www.thegazette.com/coronavirus, the Gazette’s dedicated page for news related to COVID-19. This page is free and accessible to all.
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CEDAR RAPIDS STRONG
PROVIDING SUPPORT AND RESOURCES FOR
BUSINESS NEEDS
Ana Stomp’s first day in her new position as Economic Development Specialist was not exactly what she planned. That’s
close, and had to quickly modify their operations to focus on delivery or curbside pick-up. Many employers were forced to furlough or lay off employees, something most have never dealt with before.
because Ana was scheduled to start her new job in the City’s
“It is difficult enough for these business owners having to
Economic Development Division on March 23 — the first
manage their operations. They are busy and overwhelmed.
day all City facilities closed to the public and office workers
They don’t have the time or resources to research all of the
were asked to begin working from home due to the novel
assistance programs available,” said Stomp.
coronavirus.
That’s where the City’s Economic Development team stepped
“Starting any new job is always a challenge, but starting in
in. Jasmine, Ana, and the whole division have been working
the midst of a global pandemic is on a whole new level,”
hard to connect local businesses with the information and
commented Jasmine Almoayyed, Economic Development
resources they need — serving as advocates, coaches, and
Manager.
research assistants. This personalized approached includes
Despite the uncertainty that everyone was dealing with at
identifying grants, navigating the confusing world of federal
that time, one thing was certain: local businesses were going
relief programs, offering assistance with communicating
to need support through this crisis.
important information to employees, connecting local businesses to each other for needed services, and more.
Restaurants and many small businesses were being told to
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The team has been wading through local, state, and federal assistance programs and matching available aid with the needs of businesses in the community. This work led to the development of a Business Resource Directory, a partnership with The Gazette and other community partners. And this influx of information doesn’t seem to be stopping anytime soon. “Ana hit the ground running from day one and hasn’t slowed down since,” said Almoayyed. Almoayyed is proud of the work her team is doing to provide meaningful assistance to businesses — both large and small — during this very difficult time, and is even more proud of how the entire community has stepped up to help each other. During the course of their outreach, a number of business owners expressed interest in helping others instead. Many local businesses have stepped up to provide assistance such as manufacturing support, reduced price meals, marketing help, and mask donations.
It is difficult enough for these business owners having to manage their operations... They don’t have the time or resources to research all of the assistance programs available.”
While this work has been rewarding — and very needed — Stomp is looking forward to focusing on local workforce needs in the future. “My passion is workforce initiatives,” said Stomp. “I have ideas for how we can better utilize existing systems, help create clear pathways for jobs in our community, and provide employers support in best representing their
BUSINESS RESOURCE PAGE
T
he City of Cedar Rapids teamed with The Gazette and area service providers to develop an online database of business resources to help mitigate the economic impact of COVID-19. The Business Resources page includes a searchable, table-style directory of federal, state, and local resources for area businesses. Business owners and administrative staff can search and review the latest programs and assistance available including grant and financial assistance, case management options, virtual workshops, and more. The page also provides packaged resources available to download. The Business Resources web page will continue to be updated as new information becomes available.
opportunities to match them with skilled workforce.” Looking ahead, this work will be crucial as our community moves toward recovery, building off its reputation as
thegazette.com/coronavirus-business-resource
a thriving and supportive region for businesses and employees. No matter what the next few months look like, there will always be a team ready and willing to help our Cedar Rapids economy remain strong.
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NEWS YOU NEED TO KNOW
PAVING FOR PROGRESS AMIDST COVID-19 The majority of Paving for Progress projects planned for the 2020 construction season will continue. With bidding and construction schedules generally established well in advance, crews will move forward while taking measures to conduct safe worksites and reduce the potential for additional spread whenever possible. The Public Works Department is sensitive to the needs of the community during this time, and made small adjustments to a handful of project schedules in order to help offset challenges in our commercial and business districts. These efforts were done in order to help ease traffic restrictions this summer in select areas. As we move forward, staff will evaluate whether funds generated by the local option sales tax were impacted due to COVID-19, and how or if that will change future project schedules. For the most update-to-date information, please visit www.cityofcr.com/pavingforprogress.
SUMMER ACTIVITIES for
Kids
Even while details for summer are constantly changing, the Public Library and Parks and Recreation Department are working hard to put together programs so things can normalize as quickly as possible for children. Information about activities will be available as soon as possible so parents can plan for summer. Watch for details about summer activities at crrec.org, crlibrary.org and on social media.
ANIMAL CARE & CONTROL The Animal Care and Control shelter is closed to the public, but adoptions can still be made by appointment. We encourage you to see the animals available for adoption at www.cedar-rapids.org/animal. Lost or missing animals recovered by Animal Care and Control may be reclaimed by the owner; however, the owner must call ahead first. Cats obtained through humane live traps will not be accepted until the shelter re-opens.
RECEIVE UP TO $2,000
TO HELP IMPROVE YOUR LAWN & LANDSCAPING
ENROLL IN AUTO PAY
LEARN MORE AND APPLY ONLINE AT:
www.CityofCR.com/stormwater
Pay your Cedar Rapids Utility Bill on time, every time.
Cedar Rapids residents interested in implementing Stormwater Best Management Practices on their properties can receive reimbursement up to 50% of project costs, up to $2,000!
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Never miss another bill! Simple and secure payments from your bank account on your due date.
www.CityofCR.com/autopay
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ELLIS ROAD NW WATER TREATMENT PLANT
J AVENUE NE WATER TREATMENT PLANT
CITY OF CEDAR RAPIDS
2019
Water Quality Report We work around the clock to ensure your drinking water is of the highest quality. This report illustrates the scrutiny water undergoes before and after it leaves our facilities. Serving the City of Cedar Rapids, the City of Robins, the Glenbrook Cove Subdivision of Marion and the Poweshiek Water Association.
www.CityofCR.com/WaterReport
YOUR WATER SYSTEM
R
ain and snowmelt eventually make their way into our streams and river to become the water you drink when you turn on the faucet. Special wells adjacent to the Cedar River draw water from below the ground and send it to our treatment plants where we clean it up so it is safe to drink. Water makes its way through the distribution system — underground pipes — that connect to homes, businesses, schools, and fire hydrants across the whole city! Eventually the water makes its
way down the drain, and back into more underground pipes that connect our sewer system to the Water Pollution Control Facility (WPCF). This facility cleans away anything dirty contaminating the water through a biological process. Residuals from this process can be applied as soil amendment, enriching area farmland for crop production. The water that is cleaned at WPCF is returned to the Cedar River. This impressive system is owned by you — and all of the residents of Cedar Rapids! VERTICAL WELL
HORIZONTAL COLLECTOR WELL
CEDAR RIVER
CEDAR LAKE
ELLIS RD. NW WATER TREATMENT PLANT 5-IN-1 DAM
WATER POLLUTION CONTROL WATER STORAGE TANKS
DISTRIBUTION PIPES KEY
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RAW WATER
WASTE WATER
TREATED WATER
TREATED WASTE WATER
BIO-SOLIDS
BIOSOLIDS & RESIDUALS
Middle Cedar Partnership Project JUNE 5, 2015 – JUNE 5, 2020
B J AVE. NE WATER TREATMENT PLANT
eyond investing in the community’s water treatment and delivery system, the City of Cedar Rapids recognizes the need to collaborate with watershed partners outside of city borders. Due to its annual average levels of nitrogen and phosphorus, the Iowa Water Resources Coordinating Council (IWRCC) designated the Middle Cedar watershed as one of nine priority watersheds under the Iowa Nutrient Reduction Strategy. The Middle Cedar watershed contains multiple communities that have experienced considerable flood damage and associated economic impacts. After experiencing a severe drought in 2012 and with the increased frequency of flood events, the City of Cedar Rapids understands the need to address water quantity challenges in the watershed. Cedar Rapids residents and its industries rely on the safe, high-quality water we provide every day. More than 70 percent of the drinking water produced by the Cedar Rapids Water Treatment facilities is used by local industry. Many of these major industries depend upon the agricultural resources harvested in our region. In turn, the farmers who produce the grains processed in Cedar Rapids rely on their ability to sell their products in the local market. These farmers also appreciate the long-term benefits of healthier soil on their landscape. In this way, regional agriculture, local industry, and the Cedar Rapids Water Division are all intertwined. Without clean water, all these groups would face SUMMARY OF MCPP PRACTICES Nutrient Management Cover Crops Residue Management / No-till Strip-till Nutrient Management Written Plan Saturated Buffers
devastating economic ripple effects. The Middle Cedar Partnership Project (MCPP) is a collaboration between downstream water users, upstream conservation entities and local farmers. Led by the City of Cedar Rapids, the project partners created a structure for watershed management and soil conservation practices to be implemented in our watershed. Watershed management practices promote healthy soil and can stabilize the water supply both in times of drought and flood. Soil conservation practices work to hold nitrates and phosphorus in place on the field, reducing unwanted contributions to the water supply and decreasing the need for additional nutrient application, or new drinking water treatment methods. By leveraging approximately $4.3 million in financial and technical assistance, the MCPP has seen success toward its objectives of developing watershed plans, implementing Best Management Practices (BMPs), and conducting outreach activities with landowners and producers in the watershed. The project has also done extensive water monitoring in partnership with Iowa Soybean Association and Coe College. Results from monitoring farm field tile outlets and streams have shown a trend towards decreasing nitrate concentrations in the watersheds where conservation work is underway. The City will continue these monitoring efforts in 2020 to track trends in water quality.
TOTAL IMPLEMENTED 2,673 acres 20,126 acres 5,740 acres 5 written plans 2,350 feet
The City of Cedar Rapids has earned national recognition and drawn attention from farmers and landowners across the State of Iowa and beyond for its collaborative approach with agricultural partners in the watershed. For its work on MCPP, the City was awarded the US Water Prize in 2019, recognizing outstanding leadership to change how water is viewed, valued, and managed.
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WATER
VALUE
T
Cedar Rapids residents enjoy water rates that are among the lowest in the state.
he City of Cedar Rapids obtains its drinking water supplies from shallow vertical and collector wells constructed in the sand and gravel deposits along the Cedar River. Those deposits form an underground waterbearing layer called an alluvial aquifer. Because of continuous pumping of the City’s wells, most of the water in the aquifer is pulled from the river.
$
1
4.4
The rest of the water is supplied as water percolates up from a deeper bedrock aquifer or down from the top of the ground. Our drinking water from those wells benefits from natural filtration through the riverbank. This natural sand filtration has proven to be a beneficial pretreatment to water before it reaches the City’s two conventional lime-softening facilities.
How We Protect the Quality of Our Drinking Water
PER 1,000 GALLONS FROM CITY
The Cedar Rapids Water Division continues to work with state and federal agencies to monitor and assess our watershed. The Cedar River watershed covers more than 6,500 square miles upstream of Cedar Rapids and extends into southern Minnesota. Source water assessment identifies potential sources of contamination to the water we use to treat for drinking water purposes. Although efforts are made on many fronts, farm-field runoff continues to be a primary concern and risk for contamination of our source water. We continue to actively monitor the watershed and have initiated a watershed protection program.
$
.00
880
PER 1,000 GALLONS PURCHASED AT THE STORE (AT $.88/GALLON)
QUESTIONS?
How We Treat Our Water Our treatment process involves a multibarrier approach to protect our drinking water from the source to your tap. This includes source water monitoring; wellhead protection; treatment processes of softening, filtration and disinfection; and distribution-system monitoring and maintenance.
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If you have questions or concerns about our water quality or this report, please contact Water Division Customer Service. We are happy to help identify issues and resolve your concerns. CALL: 319-286-5900 EMAIL: watermail@cedar-rapids.org
WHAT WE'RE DOING ABOUT LEAD
The Cedar Rapids Water Division (CRWD) routinely tests for lead in the drinking water leaving our treatment plants. In 2019, no lead was detected leaving our plants. However, lead can leach into water during overnight contact with pipes and faucets in some homes. CRWD collects and analyzes special samples to monitor for this. Our tests show that most homes are at, or well below, the 15 micrograms per liter of water standard set by the Environmental Protection Agency (EPA) for annual monitoring. For any occurrences over the standard, CRWD performs special quarterly sampling and analysis.
Important Lead and Copper Service Line Information Providing clean, safe, great-tasting drinking water is the mission of the CRWD. We work hard every day to exceed the expectations set by the EPA. The EPA is in the process of finalizing revisions to its Lead and Copper Rule for Public Water Systems. It is important for consumers to understand what the changes are and how they might be affected. The CRWD has added lead corrosion control — a very low concentration of zinc ortho-phosphate — to its water supply since the 1990s. This mineral reduces the risk of dissolved lead in consumers’ water. The division is proactively reevaluating this process to make sure it is at optimum efficiency and engages in removal and replacement whenever lead service lines are discovered during repair work. The Cedar Rapids Water Division keeps records of service lines — the connection between our water distribution pipes and the water meter on the customer’s end. From time to time, service lines need to be repaired or replaced. The Water Division does not always receive updated information when this happens. Updating our records is a high priority and the logical first step to determine how precise our monitoring program can be. To better manage resources and costs, CRWD may ask for help from residents and business owners to identify service line material. A service-line inventory is a costly undertaking. Customer participation can reduce the expense of the inventory requirement and reduce inconveniences associated with potential home or office visits. Once complete, a new list of sample locations will be in place to pinpoint any further needed lead sampling or testing. The biggest revision expected in the new Lead and Copper Rule will be a percentage of mandatory service-line replacements every year, with an end goal of no lead service lines in use after several years. The EPA is working to provide financial assistance to help property owners offset the cost of replacing their portion of the lead service line, however, it will not be mandatory for the owner to replace their portion. If only the CRWD-owned portion is replaced, the potential for dissolved lead exposure remains. CRWD will notify homeowners of scheduled service line and adjacent water main work in their area. Our goal is to conduct complete service line replacements all at one time. Another revision under the new Lead and Copper Rule discontinues the collection of water samples from service lines that are made of copper using lead solder. The monitoring program will continue to collect water samples from service lines made of lead. Additional testing of schools and childcare centers are also expected with the rule revision.
Educational Information LEAD IN DRINKING WATER If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. The CRWD is responsible for providing high-quality drinking water, but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking and cooking. If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline (1-800-426-4791) or at www.epa.gov/safewater/lead. The following state-approved laboratories can test your water for lead: State Hygienic Laboratory: Coralville, IA | 800-421-4692 TestAmerica: Cedar Falls, IA | 319-277-2401 Keystone Labs: Newton, IA | 641-792-8451
NITRATE A nitrate is a dissolved form of nitrogen found in fertilizers and sewage byproducts that may leach into groundwater and other water sources. Nitrates occur naturally in some waters. Over time, nitrates can accumulate in aquifers and contaminate groundwater. Nitrate in drinking water at levels above 10 ppm is a potential health risk for infants less than six months of age. High nitrate levels in drinking water can cause blue baby syndrome. Nitrate levels may rise quickly for short periods of time because of rainfall or agricultural activity. If you are caring for an infant, ask for advice from your health care provider.
AT-RISK POPULATIONS It's important to be aware that some people may be more vulnerable than the general population to contaminants in drinking water. Immunocompromised persons — those undergoing cancer chemo-therapy or organ transplants, some elderly or infants and people with HIV/AIDS or other immune system disorders — can be particularly at risk from infections. We ask anyone that may be at risk to seek advice about drinking water from their health care providers. Guidelines from the EPA and Centers for Disease Control on appropriate steps to lessen the risk of infection by microbial contaminants and/or Cryptosporidium are available from the National Safe Drinking Water Hotline at 1-800-426-4791.
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Water Quality Findings
This table summarizes required water quality monitoring results for regulated parameters that were detected in the 2019 calendar year. A comprehensive report of all water quality testing is available from the Water Division.
W AT E R T R E AT ME NT PLANTS - FINISHE D W AT E R INORGANIC CHEMICALS
J AVE. PLANT
UNITS
MCL
VIOLATION
MCLG
RANGE
NW PLANT
REPORTED
RANGE
REPORTED
POSSIBLE SOURCES OF CONTAMINANT
Arsenic
μg/L
10
0
No
ND -1.06
0.2
ND -1.17
0.18
Erosion of natural deposits; Runoff from orchards; Runoff from glass and electronics production wastes
Nitrate
mg/L
10
10
No
0.67 - 5.23
5.23
1.19 - 5.91
5.91
Runoff from fertilizer use; Leaching from septic tanks, sewage; Erosion of natural deposits
Nitrite
mg/L
1
1
No
ND - 0.05
0.05
ND - 0.04
0.04
Runoff from fertilizer use; Leaching from septic tanks, sewage; Erosion of natural deposits
Sodium
mg/L
NA
NA
No
NA
9.6
NA
9.2
Erosion of natural deposits; added to water during treatment process
Fluoride
mg/L
4
4
No
0.18 - 0.87
0.66
0.16 - 0.96
0.66
Water additive which promotes strong teeth; erosion of natural deposits; discharge from fertilizer and aluminum factories
RANGE
REPORTED
RANGE
REPORTED
ORGANIC CHEMICALS Toluene
mg/L
1
1
No
ND - 0.0005
0.0005
NA
ND
Discharge from petroleum factories. J Ave Plant Detect from 2016, 2019 result = ND
Atrazine
μg/L
3
3
No
ND - 0.4
0.11
ND - 0.20
0.10
Runoff from herbicide used on row crops
RANGE
REPORTED
RANGE
REPORTED
RADIONUCLIDES Combined Radium
pCi/L
5
0
No
NA
1.1
NA
ND
Erosion of natural deposits. J Ave Plant Detect from 2017, 2019 result = ND
Radium -226
pCi/L
5
0
No
NA
ND
NA
ND
Erosion of natural deposits
Radium -228
pCi/L
5
0
No
NA
0.7
NA
0.9
Erosion of natural deposits. J Ave Detect from 2018, 2019 result = ND; NW Detect from 2017, 2019 result = ND
Gross Alpha
pCi/L
15
0
No
NA
ND
NA
0.7
Erosion of natural deposits. NW Plant detect from 2017, 2018 result = ND, 2019 result = ND
RANGE
REPORTED
RANGE
REPORTED
0.31 - 1.93
1.41
1.00 - 2.99
1.84
TREATMENT TECHNIQUE INDICATORS Total Organic Carbon
Turbidity
Removal Credits
TT
NA
No
NTU
TT
NA
No
Naturally present in the environment
Running Annual Average TOC Credits must be > 1.0 0.10
0.04 - 0.10
Cannot exceed 1.0 NTU & Monthly no more than 5% > 0.3 NTU
0.16
0.02 - 0.16
% > 0.3 NTU
% > 0.3 NTU
0
0
Soil runoff
D IS TRIBUTIO N SYSTE M MO NITO RING LEAD AND COPPER RULE
UNITS
ACTION LEVEL (AL)
MCLG
VIOLATION
RANGE
90th PERCENTILE
95th PERCENTILE
SAMPLES EXCEEDING AL
POSSIBLE SOURCES OF CONTAMINANT
Lead
μg/L
15
0
NO
ND - 128
3.4
18.7
3
Corrosion of household plumbing systems; erosion of natural deposits
Copper
mg/L
1.3
1.3
NO
ND 0.191
0.089
0.092
0
Corrosion of household plumbing systems; erosion of natural deposits
REVISED TOTAL COLIFORM RULE
JAN
FEB
MAR
APRIL
MAY
JUNE
JULY
AUG
SEPT
OCT
NOV
DEC
Total # Samples/Month
108
108
108
108
108
108
108
113
108
112
113
109
0
0
0
0
0
0
0
0
0
1
1
0
# Positive Coliform Samples/Month Level 1 Assessment Required
No
No
No
No
No
No
No
No
No
No
No
No
Meets Monthly MCL of <5% Positive Coliform/Month
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
DISTRIBUTION SYSTEM
DISINFECTANT & DISINFECTION BY-PRODUCTS
Total Chlorine Residual
UNITS
MRDL
MRDLG
VIOLATION
RANGE
REPORTED
mg/L
4
4
NO
1.9 - 3.9
3.5 REPORTED
UNITS
MCL
MCLG
VIOLATION
RANGE
Total Trihalomethanes (TTHM)
μg/L
80
NA
NO
ND - 4.4
3.0*
By-product of drinking water disinfection
Total Haloacetic Acids (HAA5)
μg/L
60
NA
NO
ND - 6.0
1.5**
By-product of drinking water disinfection
Sample Key
20
Water additive used to control microbial growth
Highest Running Annual Average Total Chlorine Residual Arsenic Radon Fluoride Atrazine
*Highest Locational Running Annual Average at Site DB03
Maximum Value Nitrate Nitrite Turbidity
Single Result Sodium Toluene Combined Radium
Radium -226 Radium - 228 Gross Alpha
** Highest Locational Running Annual Average at Site DB01
Lowest Running Annual Average Total Organic Carbon
Highest Locational Running Annual Average Total Trihalomethanes Total Haloacetic Acids
UNREGULA T E D A N D S E C O N D A R Y C H E MIC A L S INORGANIC CHEMICALS
J AVE. PLANT
NW PLANT
UNITS
MCL
MCLG
RANGE
AVG
RANGE
AVG
Chloride
mg/L
NA
250
19.4 - 31.4
24.6
17.3 - 28.4
23.2
Copper
mg/L
NA
1.0
ND - 0.0202
0.0026
ND - 0.0167
0.0084
Corrosion of household plumbing, erosion of natural deposits
Manganese
mg/L
NA
0.05
0.0051 - 0.0254
0.0108
ND - 0.0014
0.0001
Corrosion of household plumbing, erosion of natural deposits
Sulfate
mg/L
NA
250
20.9 - 28.9
24.3
19.6 - 29.7
24.3
Zinc
mg/L
NA
5
0.1930 - 0.3240
0.2228
0.1920 - 0.2860
0.2365
RANGE
AVG
RANGE
AVG
1.2 - 1.4
1.3
1.7 - 3.4
2.1
ORGANIC CHEMICALS Chloroform
μg/L
NA
70
Bromodichloromethane
μg/L
NA
0
NA
ND
ND - 6
1.2
Dichloroacetic Acid
μg/L
NA
0
1.0 - 3.0
2
1.0 - 3.0
1.8
Trichloroacetic Acid
μg/L
NA
20
NA
ND
NA
ND
Metolachlor
μg/L
NA
NA
0.10 - 0.40
0.19
0.10 - 0.30
0.18
RANGE
AVG
RANGE
AVG
38 - 80
61
15 - 32
28
RADIONUCLIDES Radon
pCi/L
NA
NA
POSSIBLE SOURCES OF CONTAMINANT Erosion of natural deposits, run-off
Erosion of natural deposits Corrosion of household plumbing, erosion of natural deposits
By-product of drinking water disinfection
Run-off from fertilizer used on row crops
Erosion of natural deposits
AC RO NYMS
UNREGULATED CON T AM I NAN T M O N IT O R IN G R U L E ( U C MR ) 4
J Ave. Treatment Plant J Ave. Distribution Area NW Treatment Plant NW Plant Distribution Area
Manganese µg/L
HAA5 µg/L
HAA6Br µg/L
HAA9 µg/L
TOC mg/L
Bromide mg/L
Method
EPA 200.8
EPA 552.3
EPA 552.3
EPA 552.3
SM 5310B
EPA 300.01
Range
NA
NA
NA
NA
NA
NA
MRDL: Maximum Residual Disinfectant Level
Average
6.200
NA
NA
NA
2.3
37.2
NR: Not Regulated
Range
NA
NA
NA
NA
NA
NA
Average
NA
NA
NA
NA
NA
NA
mg/L: Milligrams per liter or parts per million
Range
NA
NA
NA
NA
NA
NA
Average
ND
NA
NA
NA
1.9
33.4
Range
NA
4.5 - 7.1
1.9 - 3.1
6.4 - 9.1
NA
NA
Average
NA
6
2.5
7.8
NA
NA
MCL
NA
NA
NA
NA
NA
NA
AVG: Average ND: Not Detected
μg/L: Micrograms per liter or parts per billion pCi/L: Picocuries per liter MCL: Maximum Contaminant Level MCLG: Maximum Contaminant Level Goal NA: Not Applicable NTU: Nephelometric Turbidity Unit MRDLG: Maximum Residual Disinfection Level Goal
NO CURRENT REGULATORY MCL - EPA Mandatory sampling and Analysis to determine contaminate occurrence nationally and establish regulatory MCL's.
Source Water Assessment Information: This water supply obtains its water from the sand and gravel of the Alluvial aquifer of the Cedar River. The Alluvial aquifer was determined to be highly susceptible to contamination because the aquifer characteristics and the overlying materials provide little protection from contamination at the land surface. The Alluvial wells will be highly susceptible to surface contaminants such as leaking underground storage tanks, contaminant spills, and excess fertilizer application. A detailed evaluation of the source water supply was completed by the IDNR, and is available by contacting the public water supply at 319-286-5975. Information about work being done to help minimize contamination of the source water supply can be found at www.cityofcr.com/mcpp.
Arsenic µg/L
Total Coliform cfu/100ml
2015 Annual Average
1.15
720
<1
ND
2.8
1.0
2016 Annual Average
3.05
33
<1
ND
6.8
2.1
2017 Annual Average
1.25
65
<1
0.37
8.8
4.4
2018 Annual Average
0.84
35
<1
0.05
4.2
2019 Annual Average
0.86
55
<1
ND
6.6
E.coli cfu/100ml
Lead µg/L
Copper µg/L
Zinc µg/L
Manganese µg/L
Iron µg/L
Sodium mg/L
Nitrate mg/L
TOC mg/L
214.9
65.1
166.0
63.4
11.9
4.0
2.10
9.2
5.5
170.3
2.56
110.6
9.5
4.0
1.94
2.2 2.7
170.9
49.4
10.0
3.6
2.27
120.0
42.7
9.4
3.6
2.87
The following is an important message from the Environmental Protection Agency: Drinking water, including bottled water, may be reasonably expected to contain at least small amounts of some contaminants. That’s because as the water we draw from — lakes, rivers, streams, ponds, reservoirs, springs and wells — travels over the surface of the land or through the ground, it picks up naturally occurring minerals and, in some cases, radioactive material. It can also pick up substances resulting from the presence of animals or from human activity. The presence of contaminants does not necessarily indicate that water poses a health risk. More information about contaminants and potential health effects can be obtained by calling the EPA’s Safe Drinking Water Hotline at 800-426-4791 or visiting the website at www.epa.gov/ogwdw. Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses and parasites, which can cause symptoms such as nausea, cramps, diarrhea and associated headaches.
21
Frequently Asked Questions
Is there PFAS in my drinking water? We sampled for six specific PFAS as part of EPArequired testing for UCMR — third round in 2013. All of our results were non-detect for the compounds tested at that time. Currently, there are no formal standards for these compounds. While regulatory sampling has not been required, plans for future sampling are under review. Locations where the compounds were manufactured, or air fields adjacent to streams where a significant amount of fire-fighting foam may have been used, appear to be the most likely sites of concern for these compounds. Neither of these cases present a concern for our source water at this time.
Glossary
Action Level (AL): The concentration of a contaminant that, if exceeded, triggers treatment or other requirements that a water system must follow.
What is the fluoride concentration and why is it added? Fluoride is added during the treatment process to help prevent dental cavities. The optimal concentration is maintained at 0.7 parts per million (ppm) with a range of 0.6-0.9 ppm as recommended by the U.S. Department of Health and Human Services.
Arsenic: The EPA recently lowered the arsenic Maximum Contaminant Level (MCL) to 10 ppb. Trace amounts of arsenic are occasionally detected in your drinking water at levels well below this more stringent standard. Arsenic is a mineral known to cause cancer in humans at high concentrations and is linked to other health effects such as skin damage and circulatory problems. Coliform: A bacteria originating in the digestive system of mammals. Its presence in water alerts lab technicians that disease-causing agents may be present. Compliance: Following all rules and regulations defined in the Safe Drinking Water Act and maintaining water quality below MCLs. Contaminant: One of a variety of natural or man-made physical, chemical, biological or radiological substances whose presence in public water systems may cause adverse health effects to consumers. Detection: The positive identification of the presence of a particular contaminant. Detection of a contaminant does not necessarily represent a serious health risk to consumers if the concentration is below the MCL. Disinfection: Killing the larger portion of microorganisms in water, with the probability that the disinfecting agent kills all disease-causing bacteria. Drought: A period of unusually persistent dry weather that persists long enough to cause serious problems such as crop damage and/or water supply shortages. Filtration: A treatment process that physically removes particles from water as the water passes through a medium. Groundwater: The supply of fresh water found beneath the earth’s surface, usually in aquifers. Groundwater is often used to supply wells and springs. Herbicide: A chemical agent used to kill plants, especially weeds. Used widely in agriculture. Immunocompromised: A physical condition in which the human immune system becomes less capable of warding off illness or infection. Inorganic: Composed of or involving organisms (or their remains or products) that are not living. Examples of inorganic substances include minerals, rocks and salt. Maximum Contaminant Level (MCL): The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the Maximum Contaminant Level Goals (MCLGs) as feasible, using the best available treatment technology.
22
My toilet tank and inside of my dishwasher are stained dark brown to black. Is my water safe to drink? The dark staining is likely due to the corrosioncontrol chemical added during treatment. Its purpose is to lay a protective coating on the insides of pipes so water never comes in contact with the pipe, thereby reducing the risk of dissolving lead or copper into the drinking water. It has been tested extensively and no health or safety concerns have been identified. My water throughout the entire house tastes and smells musty or stale. Is it OK to drink? Sometimes in low-use areas or dead-end main areas, the water does not get circulated as it should. Where this is the case, the distribution crew can be notified to flush hydrants in the area to help bring in fresh water. What should I expect if my water is shut off due to a water main break? Water main breaks are often indicated by a lack of water at the tap or water bubbling to the surface of neighborhood streets. This may prompt a water service disruption to your home or business. Maximum Contaminant Level Goal (MCLG): The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety. Maximum Residual Disinfection Level (MRDL): The highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants. Maximum Residual Disinfection Level Goal (MRDLG): The level of drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants. Microbial: A group of microorganisms such as bacteria, protozoa and viruses. Nephelometric Turbidity Unit (NTU): A unit of measure used to determine the clarity of drinking water. Organic: Of, pertaining to or derived from living organisms. Organic matter contains carbon, hydrogen and oxygen. Examples include humans, plants and animals. Particulates: Of or relating to minute separate particles. Per- and Polyfluoroalkyl Substances (PFAS): A group of manufactured chemicals that have been used in a variety of industries around the globe since the 1940s. The chemicals are very persistent in the environment and in the human body – meaning they don’t break down and they can accumulate over time. There is evidence that exposure to PFAS can lead to adverse human health effects. Pesticides: Any substance or chemical applied to kill or control pests, including weeds, insects, algae, rodents and other undesirable agents. Radionuclides: Naturally occurring and humanmade radionuclides are present throughout the environment. They are found in varying amounts in soil, water, indoor and outdoor air—and even within our bodies—making exposure inevitable. State and Federal regulations establish safe drinking water maximum contaminant levels for a variety of radionuclides. Monitored contaminants include Gross Alpha Radiation, Radium-226, Radium-228, and Combined Radium radionuclides. The existing treatment process does not reduce or remove these contaminants. Except in extreme circumstances, radiation resulting from the ingestion of radionuclides in drinking water is far lower than radiation resulting from other sources of exposure, like radon found in some basements. Radon is a radionuclide classified as an unregulated contaminant. During the aeration treatment stage, radon can be removed from the water source. Additional information
Repair crews attempt to reach all homes, businesses, and apartments prior to shutting off water, except under emergency situations. The crews leave an information sheet (door hanger) at the property which explains what to do if water is shut off. It generally takes repair crews 8-12 hours to fix a break and restore water service. If air or particles are coming out of your drinking tap, run water for several minutes to flush the line. In most cases, it takes another two days for a bacterial contamination sample to return. If the sample shows no contamination in the water, another information sheet is issued, indicating an All Clear. Information will be posted to the City’s website (CityofCR.com) if a precautionary boil advisory notice is issued. If you receive a precautionary boil advisory notice, follow these steps before consuming tap water: 1) bring water to a boil; 2) let water boil rapidly for at least one minute; 3) allow water to completely cool before consuming; 4) check City website for advisory status updates, or call Water Customer Service at 319-286-5900.
about Radon and aeration is included in this report. The concentration of radionuclides found in our water is well within safe regulatory guidelines. Radon: Radon is a radioactive gas that you can’t see, taste or smell. It is found throughout the United States. Radon is a known human carcinogen. Breathing air containing radon can lead to lung cancer. Drinking water containing radon may also increase the risk of stomach cancer. Radon can build up to high levels in all types of homes. Radon can move up through the ground and into a home through cracks and holes in the foundation. Radon can also be released into indoor air from tap water when showering, washing dishes, and performing other household activities. A radon level less than 4 picocuries per liter of air (pCi/L) is considered safe. Between 0.0019 – 0.0070 pCi/L of radon may enter the air from City tap water — far less than radon entering homes through the foundation. Fix your home if the level of radon in your air is 4 picocuries per liter of air (pCi/L) or higher. There are simple ways to fix a radon problem that aren’t too costly. If you are concerned about radon in your home, test the air in your home. Testing is inexpensive and easy. For additional information, call your state radon program (800-838-5992) or the EPA’s Radon Hotline (800-767-7236). Surface water: All water naturally open to the atmosphere and all springs, wells or other collectors that are directly influenced by surface water. Water located close to the earth’s surface. Total Organic Carbon (TOC): Amount of carbon found in an organic compound; used as an indicator of water quality. Revised Total Coliform Rule (RTCR): Revised compliance rule that aims to increase public health protection through reduction of pathways for contamination; find-fix-document. Treatment Technique (TT): A required process intended to reduce the level of a contaminant in drinking water. Turbidity: Turbidity is a measure of the cloudiness of water. Turbidity is a good indicator of treatment filter performance and is regulated as a Treatment Technique. Violation: Exceeding the MCL of a contaminant regulated by the federal government; failure to properly monitor or report regulated contaminants would also be considered a violation.
CITY SERVICES DIRECTORY CITY SERVICE
LOCATION
Animals
900 76th Avenue Drive SW
Assessor
City Services Center, 500 15 Avenue SW
319-286-5888
CRAssessor@Cedar-Rapids.org
Bid Opportunities
City Hall, 101 1st Street SE
319-286-5021
Bid-Purchasing@Cedar-Rapids.org
Building and Housing Codes
City Services Center, 500 15th Avenue SW
319-286-5831
Building@Cedar-Rapids.org
Buses
Ground Transportation Center, 450 1st Street SE
319-286-5573
CRTransit@Cedar-Rapids.org
Fire Safety Inspections
713 1st Avenue SE
319-286-5166
CRFire@Cedar-Rapids.org
Garbage, Recycling and Yard Waste Collection
City Services Center, 500 15 Avenue SW
319-286-5897
SolidWaste&Recycling@Cedar-Rapids.org
Housing Assistance Programs
City Hall, 101 1st Street SE
319-286-5872
HSG-Admin@Cedar-Rapids.org
th
th
PHONE
EMAIL ADDRESS
319-286-5993
AnimalControlMgmt@Cedar-Rapids.org
Land Development
st
City Hall, 101 1 Street SE
319-286-5822
DevelopmentServices@Cedar-Rapids.org
Park Rentals
Northwest Recreation Center, 1340 11th Street NW
319-286-5566
Recreation@Cedar-Rapids.org
Potholes and Street Maintenance
City Services Center, 500 15th Avenue SW
319-286-5826
Street@Cedar-Rapids.org
Recreation Programs
Northwest Recreation Center, 1340 11th Street NW
319-286-5566
Recreation@Cedar-Rapids.org
Sewer Backup or Problems
City Services Center, 500 15th Avenue SW
319-286-5815
Sewer@Cedar-Rapids.org
Traffic Signals, Signs and Markings
City Services Center, 500 15th Avenue SW
319-286-5176
Traffic@Cedar-Rapids.org
Utility Billing
City Hall, 101 1st Street SE
319-286-5900
WaterMail@Cedar-Rapids.org
For more information about the City of Cedar Rapids and its services, call 319-286-5080 or visit www.cedar-rapids.org.
CITY COUNCIL
To leave a message for a City Council member, call 319-286-5051. Find your district at www.linncountyelections.org.
MAYOR
DISTRICT 1
DISTRICT 2
Martin Hoeger
Scott Overland
DISTRICT 3
DISTRICT 4
DISTRICT 5
Dale Todd
Scott Olson
Ashley Vanorny
Brad Hart
b.hart@cedar-rapids.org
dalet@cedar-rapids.org
AT LARGE Patrick Loeffler
p.loeffler@cedar-rapids.org
m.hoeger@cedar-rapids.org
scott.olson@cedar-rapids.org
s.overland@cedar-rapids.org
a.vanorny@cedar-rapids.org
AT LARGE
AT LARGE
Tyler Olson
Ann Poe
t.olson@cedar-rapids.org
W W W. C E D A R - R A P I D S . O R G
ann.poe@cedar-rapids.org
23
THANK YOU This issue is dedicated to all essential workers â&#x20AC;&#x201D; you have our gratitude.Â