62 - Winter 2016 by City of Concord NC

Information You Can Use

WINTER 2016

Turning the valve on the region’s future

Concord’s newest public facilities Concord 101 Class of 2015

City Council

Sam Leder District 1

Ella Mae Small District 3

W. Lamar Barrier District 5

Brian King District 2

Alfred M. Brown, Jr. District 4 Mayor Pro-Tem

The 18th annual Mayor’s Golf Tournament was held at Rocky River Golf Club on October 16 (rescheduled due to weather). This year’s event raised over $9,500 that will directly support our community’s youth.

A special thank you goes to the sponsors that help make the event possible, as well as the City and golf course staff members who once again organized the event and volunteer their time and effort.

Thank you to our Eagle Sponsors:

Jennifer H. Parsley District 6

John A. Sweat, Jr. District 7

The Concord City Circular is produced quarterly by the City Manager’s Office to provide Concord citizens with information about current activities of the City of Concord. It contains items that will help make it easier for you to do business with the City. Your comments and questions are welcomed. Please send them to: Concord City Circular P.O. Box 308, Concord, NC 28026 or call 704-920-5210 or e-mail franzese@concordnc.gov. by

Youth programs to benefit from Mayor’s Golf Tournament

Granite Sky Design, Inc.

In this Issue:

COVER PHOTO: CITY OF CONCORD/LJ WESLOWSKI

From the Mayor | Manager’s Notes . . . . . . . . 3 Smart Fleet Champions | Allen T. Small Bridge 4 Water Transmission Line . . . . . . . . . . . . . . . . 5 A Taste of City Hall . . . . . . . . . . . . . . . . . . 6-7 Fire, EMS, & Bark Park Now Open . . . . . . . . 8-9 Make A Pit Stop . . . . . . . . . . . . . . . . . . . . . 11 Concord 101 | Annual Portrait Paint Off . . . . 12 Quarterly High Performers . . . . . . . . . . . . . . 13 Recycling Calendar . . . . . . . . . . . . . . . . . . . 14 2015 Productivity Improvement Award . . . . back

2 • CONCORD CITY CIRCULAR • WINTER 2016 • concordnc.gov

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From the Mayor

Manager’s Notes

J. Scott Padgett

Brian Hiatt, Concord City Manager

Reflections

Ethical Standards Essential for Accountable Local Government

As we reach the end of 2015, it is time to reflect on what an important year this has been in our history and the excitement that waits ahead of us in 2016. I know many of you have been following along the progress of our new City Hall over the last 18 months. Construction is substantially complete, furniture is being delivered, and staff will be moving in over several weeks in January. By Tuesday, January 19, all services and functions will be operating out of our new home at 35 Cabarrus Avenue W. We hope you will come soon to interact with our staff in your City Hall, or attend a City Council Meeting.

Earlier this year, we noted that 2015 marks the 50th anniversary of the Council-Manager form of government in Concord. 2014 was the 100th anniversary of the founding of the professional organization that became the International Association of City and County Management (ICMA). This organization has the mission of creating “excellence in local governance by developing and fostering professional management to build better communities.”

The new facility was designed and constructed to serve the public, and replaces three obsolete Downtown buildings currently housing the City’s administrative functions. Going forward, these properties will be able to take on better uses to enhance Downtown.

One of the foundations of ICMA has been its Code of Ethics. Adopted in 1924, the ICMA Code of Ethics defined the principles that today serve as the foundation for the local government management profession and set the standard for excellence. The tenets are important for Concord members of ICMA as they support Concord’s own Core Values, particularly those related to accountability,

On Sunday, February 7 from 2-4 p.m. we will have a dedication ceremony and invite the public to tour the building, including a behind-the-scenes look at the spaces where City staff will be working for the next generations. Along with our new building, I would like to congratulate our new Council Members Sam Leder and Brian King as well as returning Council Members Jennifer Parsley and John Sweat on their recent election. At the same time, I would be remiss if I did not acknowledge departing Council Members Dave Phillips and Jim Ramseur for their outstanding 20 years of service as Concord elected officials. The community has greatly benefited from their leadership and dedication. I look forward to working with the entire City Council and management staff at our upcoming

ICMA Code of Ethics The mission of ICMA is to create excellence in local governance by developing and fostering professional local government management worldwide. To further this mission, certain principles, as enforced by the Rules of Procedure, shall govern the conduct of every member of ICMA, who shall: 1 Be dedicated to the concepts of effective and democratic local government by responsible elected officials and believe that professional general management is essential to the achievement of this objective. 2 Affirm the dignity and worth of the services rendered by government and maintain a constructive, creative, and practical attitude toward local government affairs and a deep sense of social responsibility as a trusted public servant. 3 Be dedicated to the highest ideals of honor and integrity in all public and personal relationships in order that the member may merit the respect and confidence of the elected officials, of other officials and employees, and of the public. 4 Recognize that the chief function of local government at all times is to serve the best interests of all of the people. 5 Submit policy proposals to elected officials; provide them with facts and advice on matters of policy as a basis for making decisions and setting community goals; and uphold and implement local government policies adopted by elected officials.

continued on page 15

continued on page 14 concordnc.gov • WINTER 2016 • CONCORD CITY CIRCULAR • 3

Concord named one of six NC Smart Fleet Champions PHOTO COURTESY OF NC CLEAN ENERGY TECHNOLOGY CENTER

The Fleet Services Department has helped City operations roll smoothly and efficiently for many years, including seven consecutive years of being among NC Benchmarking Project participant cities with the lowest maintenance cost per vehicle equivalent unit. In addition, for the most current study year, Concord’s vehicle availability rate was the highest of participants, at 99 percent.

Daniel Nuckolls, center, accepts the NC Clean Energy Technology Center’s Award from NC Board of Transportation Chairman Ned Curran and NCCETC Clean Transportation Program Manager Anne Tazewell.

That means vehicles spend more time serving you and less time in the shop. A similar area where Fleet Services helps the City be efficient and innovative is alternative fuels and the reduction of greenhouse gas emissions. In October, Fleet Services Director Daniel Nuckolls accepted an award from the NC Clean Energy Technology Center, recognizing

Concord as one of six 2015 NC Smart Fleet Champions. The award was presented by NC Board of Transportation Chairman Ned Curran as part of the NC Clean Transportation Tour, which made a regional stop in Concord. The Champion level designation recognizes Concord’s emissions reductions over two consecutive years. Learn more at cleantransportation.org.

Bridge Dedicated in Honor of Allen T. Small By Jordan-Ashley Walker, NCDOT Communications The newly reconstructed bridge on Cabarrus Avenue West that carries traffic over the railroad is now known as the Allen T. Small Bridge. Mr. Small, who passed away in 2006, was a pillar in

the Concord community, and the bridge named in his honor leads to the part of the city in which he lived and worked. City of Concord staff, elected leaders and the North Carolina Department of Transportation joined together for a

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continued on page 13

Left: Council Member Ella Mae Small next to the monument for her late husband, Allen T. Small. Center: Members of the Phi Chi Chapter of Omega Psi Phi Fraternity Inc. join the Mayor and City Council. Bottom: NC Board of Transportation member Tracy Dodson (left), Mayor Padgett, and Georgia Lozier from Congressman Richard Hudson’s office.

Cities celebrate completion of Concord/ KannapolisAlbemarle water transmission line The Cities of Concord, Kannapolis, and Albemarle celebrated the recent completion of their jointly funded water transmission line on October 22, which provides a new water source for Cabarrus County into the future. The ceremony was the culmination of a regional partnership developed among the cities over the last 16 years.

CITY OF CONCORD/LJ WESLOWSKI

City elected officials, management, and utilities staff from each community gathered at the Mount Pleasant pump station site Thursday afternoon to “Turn the Valve,” marking the opening of the line at the approximate mid-way point. State and federal elected officials and staff members were also at the celebration. “Today is a historic day for our region,” said Concord Mayor Scott Padgett. “This day has been 16 years in the making, and will benefit all of our communities for decades to come. Working through the challenges associated with this process has brought great unity for our local governments and our communities.” In the fall of 1998, Concord was experiencing the first stages of a major drought that brought to light the discrepancy between available local water supply and the ability to meet the future demands associated with existing and planned development. The City of Concord began working with the City of Albemarle on the issue of securing a future water supply in 1999. The City of Kannapolis joined the effort after a master plan study determined there was a supply issue for all jurisdictions in Cabarrus County. A major milestone to the solution occurred when the North continued on page 10 concordnc.gov • WINTER 2016 • CONCORD CITY CIRCULAR • 5

e hope you will visit your new City Hall soon and plan to attend the open house.

City Hall

A Taste of

Open House

Sunday, February 7 2:00 – 4:00 p.m.

We’re moving!

RENDERINGS BY ADW ARCHITECTS

a City Council began meeting in the new building in December. a City offices will be moving in phases between January 1-18. a By late January all functions will operate out of our new home at 35 Cabarrus Avenue W.

a Our mailing address remains PO Box 308. Please find a preview of the historical displays located in the lobby on the following page. 6 • CONCORD CITY CIRCULAR • WINTER 2016 • concordnc.gov

}}}}

History of Seals and Logos While distinctive red Concord logo was adopted in 2007, several other marks have been used to identify the City of Concord over time and remain part of the organizational history of the City. The North Carolina General Assembly approved the incorporation of Concord in 1806, ten years after its founding. However, by the early twentieth century, locals considered 1837 as the year of Concord’s founding because all earlier City records had been lost. A “centennial celebration” was even held in 1937. Although citizens of that time did the best they could with the information they had, future generations would discover evidence of Concord’s earlier history. Although a generic, text only City seal was in use already, the minutes of the April 5, 1951 meeting of the Concord Board of Aldermen reflect the adoption of the first official City seal, “which pictorially describes the industrial life and products of the City…a circular seal with the words City of Concord, N. C. and date of 1837 on outer circle, with picture of loom, employee, and Goddess of Peace appearing in center showing the existence of harmonious relationship, with the motto ‘In Concordia est Vis’ near lower outer circle.” The Latin translates to “In Harmony is Strength.” By May of 1976, citizens who were planning local celebrations for the nation’s bicentennial discovered evidence of Concord’s founding in 1796, and successfully petitioned the Aldermen to install signs marking the original Town Limits to designate the area where the original lots. This is the first mention in existing City records of Concord’s actual founding. Another seal was later developed with more historic-looking people and the date 1806. City Council records do not indicate the formal adoption of this seal, although it appears to have been widely used through the 1980s. By the mid-1990s, and with the “1837” seal still officially in use, Concord began planning for a month-long bicentennial celebration in April, 1996 to restore and maintain the significance of the City’s founding in April 1796. A special logo for this 200th anniversary was developed, and on June 13, 1996, the City adopted the current official seal to accurately reflect Concord’s 1796 founding after using the “1837” or “1806” seals for 45 years. Although it had been in use for much of the 1990s, the City adopted a logo on December 9, 1999, with the tagline “a city meeting the future…” Beginning in mid-2004 the City added another logo into the mix to celebrate its designation as All-American City by the National Civic League. While local economy was booming midway through the first decade of the new millennium and a variety of marks were being used to represent both Concord and its departments, the City went back to the drawing board to create a single identity to represent the organization and community. On June 14, 2007, the City Council adopted the current City logo after a year of conducting research, which showed that the citizens of Concord like living here. They found City coworkers to be professional and the quality of service good. There was an expectation of high performance in both the quality of City services and the way of life they want for their families. There was also a distinct desire to remain true to our historic roots while evolving into a modern city, which greatly informed the design of the current logo.

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Fire Station 11, EMS Station 9,

NO W O P E N City, County officials celebrate partnership in recreation and public safety services

Hector H. Henry II Greenway

M AP KE Y : Weddington Rd. Bark Park Greenway Future Greenway Designated Greenway Entrance Restrooms

Parking

8 • CONCORD CITY CIRCULAR • WINTER 2016 • concordnc.gov

City of Concord and Cabarrus County officials gathered in western Concord with members of the public and their four-legged friends on Saturday, October 31, to celebrate several new public facilities that will serve residents and visitors, alike. The new complex, located at 8955 Weddington Road NW, includes Weddington Road Bark Park, a connection to the newest phase of the Hector H. Henry, II Greenway, Fire Station 11, and Cabarrus EMS Station 9. Mayor Scott Padgett emphasized the role of partnerships in the project. “On this single site we are making good use of public property and dollars by combining a variety of important services to residents and visitors,” said Padgett. “This complex is evidence of the positive working relationships not just among City departments, but also with our partners at Cabarrus County. This is a model for providing services and facilities how we are seen by citizens, without the organizational or jurisdictional boundaries that sometimes get in the way of getting the job done.”

Weddington Road Bark Park features small and large dog off-leash areas, restrooms, and a connection to local hotels and businesses via newest phase of the Hector H. Henry, II Greenway. Its placement along the greenway alignment immediately provides easy access for visitors staying in the many dog-friendly hotels at exit 49, and the park will eventually connect with many neighborhoods once the 14-mile trail is complete in the future.

of accessing and responding to emergencies on the Hector H. Henry, II Greenway. Station 11 is the third new fire station to come online since 2008 in Battalion 2, which serves the western side of Concord.

The park was designed and engineered by City staff, and constructed by Ike’s Construction. Having the recreation and public safety facilities co-located not only made financial sense, but also gives visitors a sense of security and a chance to casually interact with public safety personnel.

The final component to the fire station facility is Cabarrus EMS Station 9, which operates out of the same building. Cabarrus County contributed to the cost of the project, and has dedicated space for medical responders and a transport unit. Paramedics and EMTs work in teams of two, on twelve-hour shifts.

Designed by Milligan Architecture and built by LaFave’s Construction, Fire Station 11 is the City’s first fire station designed specifically to house a ladder truck. The 15,000 square-foot building has three large drive-through bays under a pitched roof to accommodate several types of emergency response apparatus. The station includes sleeping and day quarters for each 24 hour shift of five firefighters, along with meeting and training rooms, equipment storage, and offices for the captain on duty. The station houses specialized bunker gear cleaning and drying equipment that will be used by fire companies Citywide, which is part of the Department’s initiative to reduce firefighter exposure to carcinogens. The primary apparatus is Ladder 11, which seats up to five and responds when aerial fire attack, ventilation, or rescue is needed.

ORTH SHW ATIE A CORD /K F CON ITY O OS: C PHOT

In addition to Ladder 11, other special units based at the station include a hazardous materials unit, a decontamination unit, and a firefighting foam trailer, operated as needed by some of the ladder company members. There is space for a future engine company’s equipment and personnel to be housed at Station 11, along with a utility vehicle capable

“We are building on partnerships at every level of government, but there is no partnership as essential as emergency response,” said Steve Morris, Chairman of the Cabarrus County Board of Commissioners. “Our first responders set a model of teamwork, accountability and innovation.”

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Retiring Council Members continued from page 5

Carolina Environmental Management Commission (EMC) approved the Concord and Kannapolis IBT Certificate in January 2007. “We are fortunate to have three municipalities – three groups of elected officials – three groups of staff – who in a time of drought and economic uncertainty pulled together to do what is right in order to ensure that our cities would have a long-term source of clean safe drinking water,” commented Kannapolis Mayor Darrell Hinnant. The completed project with Albemarle will ultimately supply 10 million gallons per day of treated water into Cabarrus County from the Yadkin-Pee Dee basin, which is less reactive to or impacted by drought conditions than existing Cabarrus sources. The project also benefits the City of Albemarle, which has excess water supply and capacity after changes in its local economy.

and Kannapolis,” added Albemarle Mayor Ronnie Michael. “As a result of the flow of water in the Yadkin-Pee Dee River and the excess capacity of our water treatment plants, we are able to provide a reliable source of water to meet the needs of our partner cities. The additional revenue is a tremendous benefit for Albemarle and our water customers that will allow for needed improvements and enhancements to our system. This level of interlocal cooperation can serve as a model for successful regional partnerships in North Carolina.” The total project included three pump stations, a one million-gallon storage tank, and 19.6 miles of 30-inch and 24-inch ductile iron water pipe, at a cost of $28 million. Construction took 24 months to complete. Albemarle funded 25 percent of the project, and the remaining cost was split evenly by Concord and Kannapolis.

“The City of Albemarle is very pleased to be working with Concord PHOTOS: CITY OF CONCORD/LJ WESLOWSKI

10 • CONCORD CITY CIRCULAR • WINTER 2016 • concordnc.gov

MAKE A PIT STOP has a story. Our goal is to share the story of this community and help facilitate experiences that forever become a part of yours. Call us or go online to WhereRacingLives. com to request your copy of the Cabarrus County Destination Guide today!

See what’s new and find things to do! It’s official! New merchandise is now available at The Cabarrus County Visitor Information Center. Show your local pride with Concord, NC – “Where Racing Lives” shirts, tees from local 704 Shop, Carolina Panthers can coolers, North Carolina flag shot glasses and more. The Visitor Center is the perfect pit stop for travelers and residents alike! In addition to a variety of local souvenirs, guests can also purchase postcards, books and tickets to local attractions like the NASCAR Hall of Fame and SEA LIFE Aquarium. Located at Exit 49 off of Interstate 85, the Visitor Center is a one-stop resource for area information and a little southern hospitality! In addition to takeaways like brochures on area hotels, restaurants,

attractions, shopping and more, guests will also leave armed with inspiration for how to spend their time in Cabarrus County. Travel Counselors are onsite six days a week to provide insight on must-see hotspots, offer special coupons and deals, make hotel or dinner reservations and answer any questions the visitor may have. When the Cabarrus County Visitor Center relocated to Exit 49 in 2011, the vision for the space was to not only be a place for visitors to find information, but for the center to be an attraction in itself. Today, a rotating exhibit from the North Carolina Music Hall of Fame, a NASCAR x-Box racing simulator and seasonal events like driver autograph sessions and race viewing parties have brought that vision to life.

HOURS Monday–Friday 8:30am–5pm Saturday 10am–4pm Sunday Closed

We encourage you to stop by! Grab a few gifts, discover all of the fun waiting in your backyard, let us help you plan a staycation, or just drop in to say hi! Everyone

10099 Weddington Road / Suite 102 Concord, NC 28027 704-782-4340 / 800-848-3740 Hey@VisitCabarrus.com To learn more about the Cabarrus County CVB, go to CabCoCVB.com.

Did you know... Did you know you can make a tax-deductible contribution to a fund that assists Concord utility customers in crisis? The City and Cooperative Christian Ministry have established the Neighbor Helping Neighbor fund, and every cent counts. Many people are not eligible for assistance from local or state agencies. Those affected may have an immediate income need from a crisis that has recently affected their family. For more information, visit concordnc.gov.

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Citizens complete 14th Concord 101 program The Concord 101 class of 2015 was recognized with a graduation ceremony on November 24. This year’s class included 29 active participants, who were thanked at the ceremony by Mayor Scott Padgett for their involvement in the program. Concord 101 is designed to inform citizens about their local government. Participants met on Tuesday nights and learned about what it takes to run City services such as solid waste and recycling, public utilities, police, fire, parks and recreation, and more. The course also included special sessions about Concord’s history, economic

development, and the impact of tourism and motorsports. The free 14-week course began in August. The class was first offered in 2002, and alumni represent a cross-section of the community. Some are now serving in leadership roles in their neighborhoods or on City boards and commissions. Council Members Jennifer Parsley and John Sweat are both graduates of the program. 2014 participants were: Leonard Albury, Andrew Allen, Edie Barnhardt, Larry Bonds, Todd Byers, Marta Cubas, Jan Daubener, Timothy Dorsett, Michael Eagle, Cheryl Exum, Lex Fennell, Kristin

ClearWater Artist Studios will repeat

Annual Portrait Paint-Off!

Attendees watch ClearWater artists and guest artists work on their portraits. Sound and tempo were added with a Spoken Word artist, Quentin Tally of OnQ Productions, delivering poems composed on the spot about paintings in the Gallery. He also served as the emcee. 12 • CONCORD CITY CIRCULAR • WINTER 2016 • concordnc.gov

Gallagher, Pam Green, Krystal Johnson, Rosanne Kirsch, Ted Kluttz, Michelle Light, Pamela Lockard, Ron Masa, John D (Dick) McMillan Jr., Dennis Moulton, Deb Searfoss, Rene Shuford, Karen Smith, Matthew Smith, Glenn Talbott, Billy VanHoy, Brenda VanHoy, and Robert White. At the ceremony, City Manager Brian Hiatt encouraged the graduates to take an active role in the community. He also welcomed continuing feedback on City services and programs. The next class will begin in fall of 2016, with applications available in May. Learn more about Concord 101 at concordnc.gov.

Last February 7th, ClearWater Artist Studios, in the Gibson Village Neighborhood, produced the ‘Sun Drop Pound Cake Paint Off Extravaganza’ – complete with Sun Drop poundcake (and soda-pop, donated from the Sun Drop Company). It was a rousing success! Volunteers counted over 200 guests in the door, who stayed to watch the painters complete a portrait (all using the same model) continued on page 15

High Five recognizes coworkers who make a difference Each day City of Concord coworkers are focused on providing the services needed to keep our community moving forward. We believe that coworkers who are delivering excellent service deserve timely and effective recognition by their team members, managers, and the community. We invite you to help us recognize one or more of our coworkers who have provided excellent service.

Concern for the Individual • Customer Focus Fair and Equitable Service • Professional Service Effective Communication • Taking Ownership Timeliness • Teamwork • Great Service Recovery

These nine principles help us deliver a high level of quality services. There are three ways to submit your recognitions: 1 Call 704-920-6400 to submit your acknowledgment via the telephone. 2 Complete the online form at concordnc.gov/high5 3C omplete a paper form found one of the following public facilities: Municipal Building; City Hall Annex; Academy Recreation Center; Brown Operations Center; Concord Regional Airport; Fire Stations 3, 7, 8, and 9; Housing Department Office; Police Headquarters; Rider Transit Center.

Thank you for helping us recognize our best!

Quarterly High Performers Congratulations to the following coworkers who were selected as quarterly High Performers: Melody Casper, Merl Hamilton, Tracy Law, David Smith, Garron Lawing

Small Bridge continued from page 4

ceremony on November 9 to officially name the bridge for Mr. Small and to celebrate this life and accomplishments. “The City of Concord is pleased to be a part of this tribute to Allen, who was a public servant of highest order,” said Concord Mayor Scott Padgett. “He served as a teacher and principal not far from where we are standing; he truly cared about young people and pushed them to succeed far beyond what they believed they could do. As a council member, he was very interested in economic development and creating jobs for those thousands of young people he cared for as students.” The North Carolina Board of Transportation approved a resolution to name the bridge in Mr. Small’s honor at its August 2015 meeting. The Concord City Council and Mayor Padgett also supported naming the bridge for Mr. Small, and unveiled a monument constructed by the City to chronicle his life and legacy. “This honor is particularly meaningful because this bridge serves as an entrance to the community where Mr. Small lived and worked,” said Tracy Dodson, who represents NCDOT’s Division 10 on the state’s Board of Transportation. “The bridge is a gateway to historic downtown Concord, which Mr. Small often referred to as the ‘heart of the community’ and the ‘core of the apple.’”

Ricky Tucker, JC Whitley, Brett Clayton, Chandler Rice Mark Hartsell, David Sourwine, Elwin Hurlburt Tim Dixon, Tyler Starnes, Ryan Stone, Deantwion Davis Anthony Allman Tracee Hicklin- Alsbrooks The City of Concord is recognized for having dedicated employees who are committed to providing excellent service. High Performers were selected from high five nominations received in the first quarter of the fiscal year (July-September). These recognitions best demonstrate “going above and beyond” in providing excellent customer service, or events that best embody one or more of the 9 Principles of Excellent Customer Service. These coworkers were honored at a special lunch event on October 28.

Mr. Small’s wife and current city council member, Ella Mae Small, also spoke at the dedication ceremony. “Thank you to the North Carolina Board of Transportation for this meaningful tribute to my husband, and to Mayor Padgett and my colleagues on City Council for making the request to honor his service to the community in this way,” Council Member Small said. “The Allen T. Small Bridge will endure as a fitting memorial to a family man and educator who spent his life serving God, his country, Cabarrus County, and the City of Concord.” concordnc.gov • WINTER 2016 • CONCORD CITY CIRCULAR • 13

2016 Recycling Calendar Recycling is collected every-other-week on your regularly scheduled garbage day. If you are a City of Concord resident, recycling roll-out carts are free. Call 704.920.5555. January S

February T

March

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June

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July

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September

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December

31 October 1 2

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For full holiday collection schedule, go to: concordnc.gov/ whatsmyday and click on ‘Holiday Schedule’. Don’t know if you are a blue week or the green week? Go to: concordnc.gov/whatsmyday and enter your address.

City Holiay Blue Week Green Week

From The Mayor continued from page 3

annual Planning Session in late January. This will be an important opportunity to bring our new members up to speed and establish consensus on goals and priorities as we move into the time of year where the budget is being prepared by the City Manager. In late October, we joined with our colleagues from Kannapolis and Albemarle to “turn the valve,” opening the jointly funded Concord/ Kannapolis-Albemarle Waterline. This project was 16 years in the making and provides Cabarrus County with a new and much needed water source to allow us to continue prospering for generations to come. I am willing to be bold enough to say that of all the projects undertaken by the City of Concord in the last 25 years, this one is the most important to our future. You can find out more in the article on page 5. With the year 2016 marking 220 years since our founding in 1796, it is the perfect time to recognize that these major projects and transitions have been decades in the making, and will positively affect our community for decades to come, if not longer. PHOTO: MICHAEL A. ANDERSON PHOTOGRAPHY

Put these items in your recycling cart Empty Aerosol Cans

Aluminum Cans, Steel Cans, & their Lids

All Plastics

Glass Bottles & Jars

(no paint cans)

–

(no Styrofoam, bags, or wrap)

Wide-Mouth Plastic Containers & Lids Rigid Plastic Containers & Small Plastic Toys Milk & Juice Cartons, & Juice Boxes

Shredded Paper

(placed in clear bags)

Spiral Paper Cans

(with plastic lids detached)

Clean pizza boxes

(without grease or food residue)

Cereal & Food Boxes

Gift Boxes, Shoe Boxes, & Small Cardboard Boxes

(flattened and placed into Cart)

Large Cardboard Boxes

(flattened, cut into 3ft x 3ft sections and placed inside cart for collection)

Paperback Books Mixed Paper, Newspapers with Inserts, & Junk Mail

Gift Wrapping Paper Magazines & Phonebooks (without foil backing)

For more information on Solid Waste Services: concordnc.gov 14 • CONCORD CITY CIRCULAR • WINTER 2016 • concordnc.gov

| 704.920.5555

“I truly wish all of you the warmest of holiday greetings and the best in the year to come. Merry Christmas!” – Mayor Scott Padgett

City of Concord Important Phone Numbers

Manager’s Notes continued from page 3

trust and, of course, ethical standards. ICMA members must uphold these principles in their conduct and decisions in order to merit the trust of the public, elected officials, and staff they serve. ICMA members agree to submit to a peer-to-peer review under established enforcement procedures should there be an allegation of unethical conduct. ICMA’s Code of Ethics was most recently amended by the membership in April 2015 to reflect changes in the profession.

6 Recognize that elected representatives of the people are entitled to the credit for the establishment of local government policies; responsibility for policy execution rests with the members. 7 Refrain from all political activities which undermine public confidence in professional administrators. Refrain from participation in the election of the members of the employing legislative body. 8 Make it a duty continually to improve the member’s professional ability and to develop the competence of associates in the use of management techniques. 9 Keep the community informed on local government affairs; encourage communication between the citizens and all local government officers; emphasize friendly and courteous service to the public; and seek to improve the quality and image of public service. 10 Resist any encroachment on professional responsibilities, believing the member should be free to carry out official policies without interference, and handle each problem without discrimination on the basis of principle and justice.

Fire, Police, Medical Emergencies . . . . 911 Customer Call Center . . . . . . 704-920-5555 Call the Customer Call Center for service requests and inquiries about any of the following: • Electric Outages/Services • Water/Sewer Emergencies • Dead Animal Pick-up • Drinking Water Inquiries • Garbage/Bulk Pick-up/Recycling • Utility Bills • Street/Traffic Light Issues • Right-of-Way Issues • Storm Water/Storm Drain/Flooding Problems • Yard Waste/Leaf Collection • Building Material Disposal • Bulk Metal Collection • Old Tire Collection • Vacant Lot Cleaning/Mowing You can also fax our Customer Care team at . . . . . . . . . . . . . . . . . . 704-920-6953

11 Handle all matters of personnel on the basis of merit so that fairness and impartiality govern a member’s decisions, pertaining to appointments, pay adjustments, promotions, and discipline.

The primary phone numbers for the various City departments are:

12 Public office is a public trust. A member shall not leverage his or her position for personal gain or benefit.

City Clerk . . . . . . . . . . . . . . . . . 704-920-5205

Adopted by the ICMA Executive Board in 1924, and most recently revised by the membership in April 2015.

Main Switchboard . . . . . . . . . . . 704-920-5200 Buildings & Grounds . . . . . . . . . . 704-920-5380 City Manager . . . . . . . . . . . . . . . 704-920-5215 Communications . . . . . . . . . . . . 704-920-5580 Concord Regional Airport . . . . . . 704-920-5900 Electric Systems . . . . . . . . . . . . 704-920-5320 Engineering . . . . . . . . . . . . . . . . 704-920-5425 Finance . . . . . . . . . . . . . . . . . . 704-920-5220 Fire Department Administration . . 704-920-5516 Fleet Services . . . . . . . . . . . . . . . 704-920-5430 Housing . . . . . . . . . . . . . . . . . . . 704-920-6100 Human Resources . . . . . . . . . . . 704-920-5100

Paint Off continued from page 12

in just two hours. Guests were also able to wander into open studios, and watch members of the Southern Piedmont Woodturners demonstrate on lathes in their large studio. Since that event, those who attended have asked repeatedly when it might happen again. This year, ClearWater intends to hold the 2nd Annual Paint Off! Exact dates

are TBA – but the ClearWater artists and staff are targeting early February; so stay tuned! To keep up with ClearWater Artist Studio events, classes etc., subscribe to the e-newsletter on their homepage: clearwaterartists.com; see their Facebook page at facebook. com/ClearwaterArtistStudios/; and/or call or email the Manager, Sarah Gay at 704-784-9535 or clearwatermgr@gmail.com.

Meter Reading . . . . . . . . . . . . . . 704-920-5219 Parks & Recreation . . . . . . . . . . 704-920-5600 Planning & Community Development . . . . . . . . . . . . . . . 704-920-5152 Police (non-emergency) . . . . . . . 704-920-5000 Public Affairs . . . . . . . . . . . . . . . 704-920-5210 Purchasing . . . . . . . . . . . . . . . . 704-920-5440 Rider Transit . . . . . . . . . . . . . . . 704-920-7433 Risk Management . . . . . . . . . . . . 704-920-5111 Rocky River Golf Club . . . . . . . . . 704-455-1200 Solid Waste . . . . . . . . . . . . . . . . 704-920-5361 Tax Collector . . . . . . . . . . . . . . . 704-920-5216 TDD/North Carolina Relay . . . . 1-800-735-8262 Transportation . . . . . . . . . . . . . . 704-920-5362

ClearWater has a large Gallery and can also be rented out for events. Contact the Manager to inquire.

Water Resources . . . . . . . . . . . . 704-920-5337 Zoning/Permits . . . . . . . . . . . . . 704-920-5152

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P.O. Box 308 Concord, NC 28036

Pictured are the Radio Shop Team: Connie Hicks, Nick Blalock, and Matt Lowery

Concord Mobile Care

You can now report pot holes, street light malfunctions, and many other non-emergency issues to the City using your smartphone. Visit concordnc.gov to learn about and download the Concord Mobile Care app for your android or iOS device, or access the web-version on any other device, including PC and laptop computers.

concordnc.gov Visit our City’s website where you’ll find a wealth of information. Pay bills online, access government and City departments, and discover what’s going on in Concord.

2015 Productivity Improvement Award The Communications Department’s Radio Shop work team received the 2015 Productivity Improvement Award at the November 12 City Council meeting. The annual award recognizes the department or work team most demonstrating outstanding efforts or achievements in productivity improvement during the year, and exemplifies the City’s core values of continuous improvement and accountability. The Radio Shop team took on the task of installing fiber-optic cable and other data infrastructure for the new City Hall as an alternative to the work being contracted as part of the overall construction costs. Project lead Connie Hicks and Communications Director Vicki Callicutt spearheaded the team’s installation of over 26.5 miles of Cat 6A cabling and fiber for data and telephone services, including 1,100 “data drops” (terminated connections). Not only did the team save over $87,000 in estimated project expenses, they are now well prepared, as the architects of the system, to troubleshoot and make repairs in the new building when the need arises. As the City’s data infrastructure is increasingly critical to providing public services, the Radio Shop team is to be commended for their efficiency, pride, dedication to saving City resources, and commitment to ensuring a high-quality product.