2016 citizen survey

CITY OF COQUITLAM

2016 CITIZEN SURVEY QUALITY OF LIFE

98%

82%

COMMUNICATIONS

TRANSPORTATION

of residents ranked their quality of life as “good” or “very good”.

residents say their quality of life has stayed the same or improved in the last five years.

Transportation is important to our residents!

Transportation is the most important issue affecting quality of life for Coquitlam residents.

The quality of public transportation, traffic and congestion, and Evergreen Line construction are the most frequently mentioned transportation issues.

31%

of residents prefer to hear from the City via email.

81%

of residents would rather contact the City by phone.

CityofCoquitlam

67%

like to provide feedback through online channels on the website.

CITY OF COQUITLAM

2016 CITIZEN SURVEY VALUE FOR SERVICES

54%

of residents would rather increase taxes than see existing services cut.

86%

say they receive good value for their taxes, higher than both the Lower Mainland and BC averages.

TOP CITY SERVICES

The highest rated city services are Police, Public Works, Fire, Parks, Trails & Green Spaces, and Planning.

97%

of residents are very satisfied or somewhat satisfied with the level and quality of City services.

88%

residents are satisfied with the customer service they receive from the City.

CityofCoquitlam