IT Governance Business Case ArcGIS Licensing Enhancements Technology Solutions
Background ArcGIS Enterprise Portal and ArcGIS Online are web based systems that allow users to share maps, scenes, apps and other geographic information. These systems allow for concurrent licenses as well as single use licenses.
Current Business Problem •
On the ArcGIS Enterprise Portal, all edit-enabled user accounts are currently assigned.
•
We are not able to fill new requests for users needing editing capabilities.
Current Pain Points • The aforementioned business problems are major pain points, because they impact the business units’ capabilities of getting work done.
Desired Business Value City of Durham’s Strategic Plan Goal: Innovative & High Performing Organization Initiative: Develop and implement a continuous improvement model that includes evaluation and process improvement to analyze and improve City services
•
Realignment of ArcGIS licenses that increases the capacity of City/County staff to get work done.
Future State Benefits • Increase the capacity of the licenses available to meet demand for City/County staff usage
Recommended Solution and Analysis
Recommended Solution: Increase of ArcGIS Licenses Description
• Purchase an additional 38 ArcGIS basic single user licenses. This will increase the available named users on ArcGIS Portal by 38 user accounts.
Pros
• We will get the needed additional user accounts. Switching the desktop licenses is cheaper than buying additional named users. There is no initial purchase necessary.
Cons
• N/A.
ArcGIS: Financials Estimate COST ESTIMATES Description
FUNDING Annual Run Costs (Hours)/ KTLO
Year 1 Costs (Hours)
Departmental Funding Amount:
Labor $ (Hours) Internal TS:
2 hours
0 hours
Business Analysis
2 hours
0 hours
TS Services
0 hours
0 hours
Project One Time Costs
TS PMO
0 Hours
0 hours
Project Run Cost (External)
$7,600
0 hours
0 hours
$7,600
$0
$0
*Total Project Funding Requested for Year 1 *Recurring Costs
Hardware:
$0
$0
Software:
$0
$0
$7,600
$7,600
Internal Department: Technology Solutions Professional Services
Funding Requested (Y/N):
Non-Labor $
Other: License
*Total Project Funding Requested (External), includes External Year 1 Run Costs and Non-Labor
Y
$0
$7,600
Risk Identification Description of Risk
Risk Impact
Mitigated (Y/N)
Contingency(Y/N)
Poor execution
Low
Yes
No
Project team turnover
Low
Yes
No
Vendor performance
Low
Yes
No
Cyber Security
Low
Yes
No
Mitigation Risk (Costs) •
No cost
Contingency Risk (Costs) •
No cost
Our Ask
We are asking the IT Governance Steering Committee to approve the business case for the Technology Solutions Department increase in ArcGIS licenses for submission to the City Manager for approval and funding through the BMS department.