CITY SERVICES

PUBLIC WORKS

The public works department is responsible for producing clean drinking water and maintaining water production and distribution services. The department also manages the contractor responsible for collecting household trash, recyclable materials and yard debris. Teams of dedicated men and women are responsible for maintaining infrastructure related to streets, street signs and the City’s sewer system. An animal-friendly shelter is operated on the same site.

• Technical rescue, including rope, trench, confined space, water and structural collapse

• Community Emergency Response Team (CERT) training for civilians

• Emergency management

• EMS bike/gator patrol for special events

WASTE

The City of Germantown contracts for collection of household waste, recycling materials and yard waste, which are all collected on the same day. All items must be ready for collection by 7 a.m. on the designated day. In weeks that include a holiday, collection may be delayed by one day following the holiday, for the remainder of the week.

WHERE DO I GO TO REQUEST WATER AND GARBAGE COLLECTION SERVICES FOR MY HOME? Visit

ELECTRICITY AND NATURAL GAS

Memphis Light, Gas and Water (MLGW) provides Germantown’s electricity and natural gas. To arrange residential service, call 820-7878. MLGW is open Monday through Friday for service-related questions.

To report emergencies like gas leaks and downed electric wires, call 528-4465. MLGW employees are available 24 hours a day to respond to emergencies.

ENGINEERING

The Engineering Department provides traffic and civil engineering services, floodplain management and construction inspection services.

Economic And Community Development

The Economic and Community Development Department comprises two divisions: Planning and Code Enforcement.

Primary services

• Planning, land use and control

• Zoning and subdivision regulations and ordinances

• Sign ordinance administration

• Code compliance

• Neighborhood services

Planning

The Planning Division makes recommendations about zoning decisions, provides review and guidance for new development, manages long-range policy efforts related to land use and city-wide initiatives, processes administrative requests, such as foundation permits for new single-family home construction and zoning verification letters, supports maintenance of the city’s commercial, institutional and multi-family areas, and offers customer service related to zoning and sign ordinances.

Code Enforcement

757-7281

The City preserves the safety and beauty of its neighborhoods by enforcing ordinances on construction of fences, home additions, detached structures, swimming pools and more. To learn about permit requirements and property maintenance standards, visit Germantown-TN.gov/NeighborhoodServices and follow the applicable links.