1 Contents Land Acknowledgement ...................................................................................................................... 4 Executive Summary ............................................................................................................................... 4 Introduction ............................................................................................................................................. 9 Aging Well Together: What We Asked.......................................................................................... 10 Aging Well Together: What We Heard .......................................................................................... 13 Aging Well Together: What We are Doing ................................................................................... 19 Current Programs, Projects, and Plans that Enhance the Age-Friendliness of Grande Prairie 19 Aging Well Together: What’s Next? .............................................................................................. 25 Sample Aging Well Together Action Plan 26 Conclusion 29 30 Appendix A: Survey Results ............................................................................................................. 31 Demographic Information ............................................................................................................ 31 Buildings and Outdoor Spaces ..................................................................................................... 34 Accessibility, Mobility, and Connectivity ................................................................................. 37 Housing and the Cost of Living.................................................................................................... 40 Social Participation, Recreation, and Wellness ...................................................................... 43 Respect and Inclusion ...................................................................................................................... 47 Civic Participation 47 Community Supports and Health Services 49 Communication and Technology 52 Insights and Ideas 53 Appendix B: Aging Well Together Public/Stakeholder Engagement Sessions –Description & Feedback ..................................................................................................................... 56 Golden Age Centre Open House Sessions – Afternoon & Evening .................................. 56 Seniors’ Lodges Open House Sessions (Wild Rose Villa, Dieppe Manor, and James Manor) .................................................................................................................................................. 69 Eastlink Centre Open House Session ......................................................................................... 75
2 Ernie Radbourne Pavilion Open House Sessions – Morning & Afternoon (Stakeholders) 79 Grande Prairie & Area Community Compass Navigator Collective – Community of Practice (Stakeholders) 81 Elders Caring Shelter (Residents & Stakeholder) 82 Appendix C: Survey Methodology 84 Appendix D: Engagement Session Attendance 87 Appendix E: Promotion & Marketing 88 Appendix F: Questions & Answers 89 Recreation & Events 89 Parks & Trails 90 Taxes and Benefits ........................................................................................................................... 91 Transit .................................................................................................................................................. 92 Community Social Development ................................................................................................ 94 Additional Information .................................................................................................................. 95 End Notes...............................................................................................................................................109 Appendix G: Online/Printable Survey & FOIP Statement 96
LAND ACKNOWLEDGEMENT
The City respectfully acknowledges the Beaver, Cree, Dene, and Métis people as the original caretakers of these Lands and surrounding areas. We are grateful to live, learn, work and play on Treaty 8 territory within Turtle Island and acknowledge these Lands have been home to diverse and sovereign First Nations and Inuit Nations since Time Immemorial.
EXECUTIVE SUMMARY
The Aging Well Together initiative set out to explore the needs of older adults and seniors in Grande Prairie by actively engaging with residents aged 55 and older, as well as community stakeholders. Through public open house sessions and a comprehensive survey, the initiative sought to address the overarching question: How can we make our community more age - friendly?
Our public and stakeholder engagement approach was designed to be inclusive, accessible, and responsive to the needs and preferences of our community members. It was also an avenue to promote our online survey, and paper copies were made available at the open house engagement sessions, ensuring accessibility.
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The diverse open house sessions were strategically held across the city, welcoming residents and stakeholders from various backgrounds and perspectives. Our discussions and questions were based on the Government of Alberta's BuildingAgeFriendly Communities: A Guide to Local Action to ensure relevance and comprehensiveness. i We prioritized flexibility in both format and questioning, adapting to the dynamic nature of community engagement to foster meaningful dialogue and collaboration.
The discussions held during these sessions centered around the enhancements needed to better serve older adults and seniors in our community. Most conversations tended to focus on the following topics:
1. Accessibility, Mobility, and Connectivity
2. Communication and Technology
3. Housing and the Cost of Living
4. Social Inclusion, Recreation, and Wellness Opportunities
5. Community Supports and Health Services
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In addition, the Aging Well Together survey offers a comprehensive snapshot of the demographics and experiences of our community's aging population. With approximately 434 respondents, the survey provides valuable insights into the unique challenges and needs of residents as they age. A limitation to the survey data is that male residents are underrepresented, as 71% of the respondents are female. Additionally, most survey respondents were under the age of 74, indicating an interest from this age group in ensuring that the necessary services, support, and opportunities are available as they age. However, it also confirmed that there are challenges in reaching both older, male adults and seniors, as well as residents 75 or older through digital communication channels and online surveys.
Homeownership is prevalent among respondents, with 81% indicating they own their homes. However, 15% of respondents reported that their housing is not affordable and/or not meeting their needs, highlighting a concerning gap in appropriate housing options. Furthermore, difficulty in accessing affordable and reliable home maintenance, snow removal, and yard care services is noted by 23% of respondents, pointing to a need for expanded services in this area.
The survey also revealed that 23% of respondents are living with a chronic illness, underscoring the importance of accessible healthcare and support services for aging populations. Fortunately, the rate of access to family doctors or nurse practitioners remains relatively high for older adults and seniors in our community, with 79% of respondents reporting access to a family doctor or nurse practitioner. However, the concern about the limited number of family physicians and specialized medical services was brought up in open-ended responses to questions
Furthermore, 14% of respondents are currently caregivers for their partner or spouse; informal caregivers play a critical role within our community and there is a need to ensure they are adequately supported, and that those needing additional care and/or respite support can access it.
The survey shows a strong sense of community engagement, with 74% of respondents participating in gatherings with friends or family in the past year, and 39% holding a volunteer position in the community within the past 12 months. Hiking or walking (57%) and reading or writing (61%) emerged as the top-rated physical and recreational activities, respectively, showcasing the diverse interests and active lifestyles of our aging population.
A desire for a wide range of opportunities and activities geared towards older adults and seniors is evident. However, there is a notable perception gap, with only 19% of
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respondents feeling that the needs of older adults and seniors are adequately considered and addressed in the community, suggesting room for improvement in ensuring that residents of all ages feel valued.
Finally, financial strain due to the cost of energy is prevalent, with 39% regularly experiencing strain and an additional 22% occasionally facing this challenge, highlighting the importance of addressing economic barriers to aging well. Many older adults and seniors emphasized the difficulty in living with rising and unpredictable costs when living on a fixed retirement income.
The survey findings serve as a valuable foundation for identifying strengths, concerns, and opportunities for improving the lives of older adults and seniors in our community, especially when combined with the qualitative data collected at the in-person public engagement and stakeholder sessions.
Overall, the entire Aging Well Together initiative reveals the vibrant spirit and active engagement of older adults and seniors living in Grande Prairie. Rather than developing a specific “Seniors Strategy”, our recommended next steps are that the City of Grande Prairie develop an action plan composed of both short-term and long-term goals, focused on enhancing Grande Prairie’s age-friendliness. The shortterm goals would be composed of ideas that can be easily completed utilizing existing resources, while long-term goals would be completed as additional sources of funding are secured for these projects.
The intention is for the data and information collected from the engagement sessions, along with our recommendations for improving inclusivity, accessibility and well-being for older adults and seniors in Grande Prairie, be shared with City Council, City Administration and staff, stakeholders, and other interested community members.
Finally, the facilitators were humbled by the quality of ideas, knowledge, wisdom, and constructive feedback the residents shared at the open house, in-person engagement sessions. The participants were clearly invested in ensuring that Grande Prairie is an exceptional place to live, learn, work, and play at all life stages.
Our sincerest thank you to all the residents and stakeholders that participated in our engagement sessions and to everyone who completed the survey.
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INTRODUCTION
One of Grande Prairie City Council’s main strategic priorities is an “Inclusive & Caring Community: Fostering deep and sincere inclusiveness throughout all social and economic dimensions of the community.”ii This includes a focus on “Youth to Seniors – developing and pursuing opportunities that enhance the quality of life for all ages.”
Recently, City Council requested City Administration engage with older adults and seniors aged 55 plus in our community to gain a better understanding of the needs of this important demographic. This engagement initiative, entitled "Aging Well Together," embodies the City’s commitment to creating an environment where everyone can experience quality of life, regardless of age.
Recognizing that aging is a shared experience, engagement sessions and survey questions were designed to gather insights directly from older adults and seniors in our community. Our engagement sessions and survey were inspired by the Government of Alberta’s Building Age-Friendly Communities: A Guide for Local Action. and the accompanying resources found on theirAge-Friendly Communities website.iii The questions posed aimed to capture ideas aligned with principles promoting autonomy, inclusion, and flexibility in addressing aging-related needs.
The City of Grande Prairie aspires for all residents to feel welcome and supported as they age and strives to ensure that our community is meeting the evolving needs of older adults and seniors From this engagement, we hope to pave the way for an even more inclusive, accessible, and age-friendly Grande Prairie.
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Age-Friendly Communities
In October 2023, the government of Alberta released updated guidelines for agefriendly communities through the document titledBuildingAge-Friendly Communities:AGuideforLocalAction.This guide targets municipalities, offering insights and steps to enhance age-friendliness at the local level. Age-friendly communities can be found globally and across Canada and are growing in numbers within Alberta.
The collective effort involved in becoming an age-friendly community aims to foster environments where individuals of all ages can thrive, promoting inclusivity and quality of life for seniors and the broader community alike. Through these initiatives, Alberta endeavors to create vibrant, supportive, and inclusive communities that cater to the diverse needs of its aging population.
To encourage communities in Alberta to embrace age-friendly principles, the province has an Age-Friendly Alberta RecognitionAward iv This designation is attainable through a structured process outlined on their website. To date, the following communities have been formally recognized for their age-friendliness:
• Strathcona County
• City of Edmonton
• City of Calgary
• City of Lethbridge
• City of Beaumont
• Town of Olds
• Town of Innisfail
• Town of Okotoks
• Regional Municipality of Wood Buffalo
AGING WELL TOGETHER: WHAT WE ASKED
The goal of the Aging Well Together initiative was to find out more about the needs of older adults and seniors in Grande Prairie. Through public open-house sessions and a survey, the overarching theme was: How can we make our community more agefriendly?
Both the survey questions and the open house engagement session were designed around the following topics typically associated with building age-friendly
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communities: outdoor spaces and buildings, transportation, housing, respect and social inclusion, civic participation and employment opportunities, communication and information, and community support and health services.
The survey provided critical insights and innovative suggestions, while also pinpointing the specific needs of older adults and seniors that require the community’s attention. The data collected from this survey will also serve an important role in enabling us to measure, track, and evaluate improvements over time.
The open house engagement sessions provided additional context and a platform for discussions where participants shared vital insights and ideas for improving the agefriendliness of Grande Prairie. By engaging residents and stakeholders, the initiative sought to learn and understand the diverse needs of older adults and seniors.
City Administration hosted ten engagement sessions to gather insights on making our community more age-friendly. It is worth noting that while this overarching question remained consistent throughout all sessions, we were flexible with the format and the questions varied based on factors such as venue, number of attendees, time limitations, and the flow of our informal conversations. 1
Our inclusive approach worked well at capturing a comprehensive understanding of the needs and desires of older adults and seniors in our community. At each session, the feedback received included a wide range of ideas and responses, reflecting the diverse perspectives of participants and fostering a collaborative understanding of what is needed to age well together and build an age-friendly Grande Prairie.
From our engagement, the following recurring themes related to age-friendliness became the focus of most discussions:
1. Accessibility, Mobility, and Connectivity
2. Communication and Technology
3. Housing and the Cost of Living
4. Social Inclusion, Recreation, and Wellness Opportunities
5. Community Supports and Health Services
Addressing the challenges older adults and seniors are facing in these key areas will be the key to creating an age-friendly community.
1 Detailed survey data can be found in Appendix A: Survey Results
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AGING WELL TOGETHER: WHAT WE HEARD
The findings of the Aging Well Together initiative revealed the unwavering determination of older adults and seniors in Grande Prairie to actively engage with their community and lead fulfilling lives. Through their participation and feedback, it is evident that the desire for opportunities to learn, grow, and contribute does not diminish with age.
The following are examples of what we heard, categorized by the primary themes that older adults, seniors, and stakeholders in Grande Prairie focused on. 2
1. ACCESSIBILITY, MOBILITY, AND CONNECTIVITY
Grande Prairie’s older adults and seniors are active and vibrant members of the community, eager for opportunities tailored to their needs. However, to fully access opportunities and services, older adults and seniors need reliable ways to travel within the community, as well as public spaces designed with their unique needs in mind.
GRANDE PRAIRIE’S STRENGTHS:
• High-quality trail system.
• Friendly public transit and accessible transit staff.
• Short travel distances in personal vehicles.
CHALLENGES:
• Feeling unsafe on the trails, especially in Muskoseepi Park and the Bear Creek Trail system.
• Walkability concerns within the city, i.e., residents not clearing sidewalks in winter, motorists and cyclists not always respectful of pedestrians, and crosswalks not always in convenient locations.
• Completing the application and/or being approved for accessible transit, i.e., the application is long, and it requires a note from a medical practitioner.
• Affordability and accessibility of alternative transportation options if you are not approved for accessible transit but cannot use regular transit.
• Lengthy travel times and long routes when using public transit.
• Accessibility of the On Demand Transit system, i.e., using the app, and the ondemand stops are often too far away.
2 Detailed information about the feedback, comments, and suggestions collected at the open house and engagement sessions can be found in Appendix B: Aging Well Together Public/Stakeholder Engagement Sessions – Description & Feedback.
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• Availability of parking spaces close to the doors at the Eastlink Centre for those with mobility concerns, as the parking lot is often full.
• Improving the accessibility of City facilities, i.e., the need for dementia-friendly enhancements.
2. COMMUNICATION AND TECHNOLOGY
In Grande Prairie, older adults and seniors are navigating the evolving landscape of communication and technology with resilience and determination, but their communication and technology needs remain an area that requires ongoing support and user-friendly solutions to ensure they stay connected and informed.
GRANDE PRAIRIE’S STRENGTHS:
• Many older adults and seniors use smartphones and the internet.
• Many older adults and seniors use social media, primarily Facebook, to connect with family or friends.
• Many older adults and seniors build their digital literacy skills with support from family members or friends.
• There is a growing awareness of the need to protect personal information and be wary of scams.
CHALLENGES:
• Decline of print and/or centralized sources of information results in older adults and seniors missing important information and feeling out of the loop on community news and events.
• Social media is often viewed as an inconsistent and unreliable source of information; older adults and seniors are not necessarily using it in the same way as other age groups.
• Older adults and seniors find it challenging to keep up with all the new technology, especially for those without family supports, i.e., many older adults and seniors did not know how to use a QR code but learned quickly once it was explained and/or demonstrated.
• Older adults and seniors are often uncertain about whether they should try a new app or submit their personal information online, as they know they are often the targets of phishing and other scams
3. HOUSING AND THE COST OF LIVING
Older adults and seniors face significant challenges concerning housing and the rising cost of living. Many highlight the critical need to develop budgeting skills before retirement, as the transition to living on a fixed income after retirement requires planning. With limited or no options available to increase their income as
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expenses escalate, maintaining financial security is becoming increasingly difficult for many older adults and seniors. This underscores the importance of accessible financial education and support tailored to their unique circumstances.
GRANDE PRAIRIE’S STRENGTHS:
• In comparison with larger cities, Grande Prairie is considered an affordable place to live.
• The supportive community that exists in the seniors’ lodges reduces social isolation for many older adults and seniors.
• The free or discounted rates in the community that are provided to older adults and seniors are very appreciated.
• Older adults and seniors like affordable options that allow them to continue to live in their own homes, i.e., the City’s Home Support program.
• The free support that Seniors’ Outreach provides with filing income tax returns helps ensure that qualifying seniors can access government benefits.
CHALLENGES:
• The wait lists for affordable seniors’ housing.
• When looking to downsize to a smaller house or condo, older adults and seniors expressed there is a lack of housing availability in all parts of the city.
• The rising cost of living poses a financial challenge for those living on a fixed income, i.e., food security, energy costs, and property taxes.
4. SOCIAL PARTICIPATION, RECREATION, AND WELLNESS
In Grande Prairie, many older adults and seniors are actively seeking opportunities to enhance their social participation, recreational pursuits, and overall wellness. Their enthusiasm demonstrates a profound commitment to maintaining connected, staying physically fit, and remaining mentally agile through learning and/or teaching new skills. This active participation underscores their ongoing dedication to leading enriched and balanced lives.
GRANDE PRAIRIE’S STRENGTHS:
• Grande Prairie offers many indoor/outdoor recreational opportunities and free events for residents.
• There is an appreciation for City staff working in facilities, such as the Eastlink Centre.
• Grande Prairie is viewed as a friendly community.
• The Golden Age Center events and activities are popular, and there are many additional facilities and organizations in and around Grande Prairie that older adults and seniors appreciate, i.e., the Centre for Creative Arts, Grande Prairie Art Gallery, Grande Prairie Public Library, Grande Prairie Live Theatre, Studio 50, Probus Group, and the Men’s Shed.
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CHALLENGES:
• Accessing the Eastlink Centre is viewed as expensive, and many older adults and seniors are not familiar with the Recreation Access Program.
• Older adults and seniors are not always aware of the programs and events that are available in the City.
• There is a desire for more recreational opportunities (and designated times) specifically for older adults and seniors, i.e., swim times and walking groups.
• There is a desire for more competitive sport opportunities for older adults and seniors looking to compete and build their skills
• There is a desire for more educational opportunities for older adults and seniors looking to learn and/or share their knowledge.
• Small groups and/or clubs often have difficulty securing free spaces to meet.
5. COMMUNITY SUPPORTS AND HEALTH SERVICES
As individuals age, the demand for health care services often increases, presenting broad challenges for some older adults and seniors in Grande Prairie. Many encounter difficulties accessing needed health services, compounded by issues like finding a healthcare provider, long waits for medical procedures, or needing to travel to a larger centre to access specialized care. Additionally, older adults and seniors often rely on word-of-mouth to learn about available community supports, which can limit their access to essential resources.
GRANDE PRAIRIE’S STRENGTHS:
• Acting as a regional hub, there are many health, community supports, resources, and services available in Grande Prairie
• The community frequently comes together to support people when a specific need or crisis arises.
• There are many community support organizations that older adults and seniors appreciate, i.e., Spinal Cord Injury Alberta, Seniors Outreach, Meals on Wheels, and Alberta Health Services programs (Adult Day Program and Better Choices, Better Health).
GRANDE PRAIRIE’S CHALLENGES:
• Not everyone has access to a family doctor.
• There are often long wait times to access specialized services.
• Traveling to access specialized health services in larger cities can be challenging, especially if repeat, frequent trips are required.
• There is a lack of awareness of many of the community supports available.
• Older adults and seniors want to ensure that they will have access to supports that will allow them to age in place and in their community when the time arises.
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The aforementioned lists are not exhaustive, but they do provide a snapshot of the strengths and challenges related to Grande Prairie’s age-friendliness. Fortunately, the City already has plans and projects underway to address many of the challenges expressed by older adults and seniors. The City is committed to continually improving the quality of life for all residents.
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AGING WELL TOGETHER: WHAT WE ARE DOING
The City has many plans and projects in place intended to enhance the quality of life for residents of all ages, with many projects that are in the planning stages or underway that will address many of the challenges older adults and seniors expressed.
Therefore, we do not recommend creating a specific “Seniors Strategy”. Instead, we believe that it would be more efficient and effective to develop an interdepartmental City action plan to specifically address many of the challenges and needs expressed by older adults and seniors outlined in this report.
Ultimately, the development of an Aging Well Together Action Plan would provide an opportunity to highlight and build upon the existing work that is already underway within the City of Grande Prairie, while also planning for future improvements to enhance our community’s age-friendliness.
Current Programs, Projects, and Plans that Enhance the Age-Friendliness of Grande Prairie
1. ACCESSIBILITY, MOBILITY, AND CONNECTIVITY
WHAT IS THE CITY CURRENTLY DOING?
• Patrolling to enhance safety: Enforcement services, Mobile Outreach, and the RCMP increase their patrols and presence in the parks and trails systems during the warmer months to help residents feel safe and secure.
• The Transit Access Program (TAP): Providing a 50% subsidy on the monthly transit SUPERPASS for eligible residents.
• Grande Prairie Accessible Transit (GPAT): Providing transit services for those who cannot use regular transit due to a physical or cognitive impairment.
• Collaborating and supporting the Grande Prairie’s Community Accessibility Advisory Committee.
• A Regional Transportation Study is underway: Planning in partnership with the County of Grande Prairie to enhance transportation at the regional level.
• The City’s Barrier-Free Grant: Providing financial incentives for commercial property and business owners to invest in accessibility improvement projects, ensuring access for all residents, visitors, and employees.
• Reviewing the City’s Accessibility, Mobility, and Connectivity.
o In 2024, Administration conducted a review related to transportation, engineering, planning and development, transit, facilities (including 13 recent facility accessibility improvements), and parks
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• Conducting audits of City facilities for accessibility - Corporate Facility Management has a certified auditor, who has completed the Rick Hansen Foundation Accessibility Certification program.
RELEVANT STATUTES/MASTER PLANS/CITY DOCUMENTS:
• Municipal Development Plan Bylaw C-1462, Section 12 (Community Mobility)
• Bylaw C-1395 – Fees, Rates, and Charges
• Council Policy No. 356 - Barrier-Free Grant
• Grande Prairie Transportation Master Plan (April 2020)
2. COMMUNICATION AND TECHNOLOGY
WHAT IS THE CITY CURRENTLY DOING?
• AccessGP: Providing enhanced connection to the City, allowing residents to easily find out information about City facilities, programs, and services by dialing 311 or through the Citizen Portal.
• Sharing regular updates and information through the following:
o The City’s website and social media channels,
o A community Events Calendar hosted on the City’s website,
o Live streams and recordings of City Committee and Council meetings are posted on the City’s website and YouTube channel,
o Important news is shared with residents through media releases and/or via text or email for residents that have signed up for notifications,
o Printed posters and brochures about programming and events are commonly viewable at City facilities.
• Aligning with the new Public Engagement Policy, recognizing that decisions are improved by engaging the public and stakeholder groups of diverse backgrounds.
• Engaging with residents: Information about engagement opportunities and surveys are available on the City’s Engage website and by signing up for notification emails.
REL EVANT STATUTES/MASTER PLANS/CITY DOCUMENTS:
• Council Policy No. 128 - Public Engagement
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3. HOUSING AND THE COST OF LIVING
COUNCIL’S 2024 ADVOCACY PRIORITIES:
• Provincial and Federal funding for housing needs.
• Reducing electricity distribution costs.
WHAT IS THE CITY CURRENTLY DOING?
• Developing and implementing the Affordable Housing Strategy:
o Providing rental supplement funding.
o Seeking and managing provincial and federal housing grants.
o Providing guidance and support for housing development.
o Transfer, sale at below market cost, or affordable lease of City land.
o Providing low-cost development loans.
o Waiver of fees.
• Monitoring local housing/shelter/homelessness data and trends, including information on CORE housing needs
• Engaging with residents to explore proposed amendments to the bylaw regarding secondary suites.
• Participating in the Western Canada Leading Poverty Reduction Success Initiative, led by the Tamarack Institute.
• Collaborating with the Food Access & Security Taskforce (F.A.S.T.).
• Monitoring food security data and trends, including conducting the 2023 Food Access and Affordability Survey.
• Building digital resources on food security for residents, such as the Grande Prairie Food Map and the Community Orchards map.
• The GP Grows Program: Teaching residents how to garden through learning gardens and providing education on the edible landscapes and community orchards around the City.
• Clean Energy Improvement Program (CEIP): Helping residential property owners access affordable financing for energy efficiency and renewable energy upgrades to reduce electricity and natural gas costs.
• Developing the proposed Health Care Strategy.
RELEVANT STATUTES/MASTER PLANS/CITY DOCUMENTS:
• Municipal Development Plan Bylaw C-1462, Section 6 (Residential Development Neighbourhoods and Housing)
• Council Policy No. 212 – Community Garden/Edible Landscaping
• 2021-2023 Homelessness Strategy
• Affordable Housing Strategy 2020-2030
• City of Grande Prairie Energy Strategy
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4. SOCIAL PARTICIPATION, RECREATION, AND WELLNESS
WHAT IS THE CITY CURRENTLY DOING?
• Providing recreation and culture opportunities and programming for residents of all ages.
• The Recreation Access Program: Helping to ensure all residents have access to leisure, recreation, and fitness opportunities by providing a 75% subsidy on applicable memberships, punch passes, and registered programs to approved applicants.
• Promoting and supporting Neighbourhood Associations, as they provide a sense of place and belonging for residents, as well as an avenue for advocacy.
• Providing non-profit community organizations with gifts in kind and discounted rates to support their community programs, ensuring participation remains affordable for residents.
• Organizing free community events: The City of Grande Prairie hosts many free or heavily discounted events throughout the year for residents of all ages.
• Providing grant and funding opportunities for eligible non-profit community organizations.
• Collaborating with Indigenous peoples of all ages through event planning, implementing guiding documents, and engaging community members. The City of Grande Prairie sees a bright future in advancing Truth and Reconciliation.
• Supporting community-based planning around the needs of newcomers and immigrants of all ages through the Grande Prairie Local Immigration Partnership and Immigrant Advisory Table.
• Building belonging and educating municipal staff on equity, diversity, and inclusion-related topics to better serve all community members.
RELEVANT STATUTES/MASTER PLANS/CITY DOCUMENTS:
• Bylaw C-1395 – Fees, Rates, and Charges
• Policy No. 203 – Reduced Cost/Free Use of Facilities/Equipment
• Council Policy No. 217 – Neighbourhood Association
• Council Policy No. 315 – Community Group Funding
• City of Grande Prairie Recreation & Culture Strategy
• City Events Strategy (2022)
• City of Grande Prairie Indigenous Relations Framework
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5. COMMUNITY SUPPORTS AND HEALTH SERVICES
COUNCIL’S ADVOCACY PRIORITY:
• Healthcare supports
WHAT IS THE CITY CURRENTLY DOING?
• Administering Family and Community Support Services (FCSS) program funding: FCSS is an 80/20 partnership between the Government of Alberta and the City of Grande Prairie to develop locally driven, prevention-based social initiatives that enhance the wellbeing of individuals, families, and communities.
o Programs such as Seniors Outreach and Meals on Wheels receive FCSS funding.
• The Grande Prairie & Area Community Compass: Building a coordinated access system that improves access to social supports by tying together hundreds of independent social services and programs in Grande Prairie to assist with streamlining access to community supports for all residents.
• The City’s Home Support program: Providing affordable support for families and individuals experiencing disruptions to normal routines, making it difficult to maintain and manage a healthy home.
• Mobile Outreach: Providing immediate support in meeting a client’s basic needs by helping them navigate local services systems such as emergency shelters, health care, addiction treatment, and housing.
RELEVANT STATUES/MASTER PLANS/CITY DOCUMENTS:
• Bylaw C-1395 – Fees, Rates, and Charges
• FCSS Funding Framework: Investing in Social Inclusion (2023-2026)
• Registered Level 2 System Navigator Training Orientation Guide
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AGING WELL TOGETHER: WHAT’S NEXT ?
The recommended next step is for the City of Grande Prairie to work towards developing an Aging Well Together Action Plan. This action plan should include both quick-fix and short-term goals that can be initiated easily within existing budgets, while also identifying long-term goals and projects that could be realized once funding is secured.
Developing an Aging Well Together Action Plan connects with all the following priorities from the City of Grande Prairie Strategic Plan, 2022 – 2025:
• Quality of Life
• Innovative Efficiencies & Economic Readiness
• Inclusive and Caring Community
• Engaging Relationships
An ongoing goal for City Administration is to identify and apply for grant opportunities to support the long-term goals outlined in the Aging Well Together Action Plan. The City has already applied for funding through the New Horizons for Seniors Program, which supports projects aimed at enhancing the lives of seniors in communities across Canada. v We anticipate that we will hear whether the funding application was successful by summer 2024.
The development of an Aging Well Together Action Plan will require additional research, engagement, and collaboration. This will include conducting a jurisdictional scan to learn about innovative ideas from other communities and compiling data to generate a demographic profile of older adults and seniors living in Grande Prairie. Additionally, it will also require further engagement with older adults and seniors to share the feedback and data collected from the survey and to seek input on proposed action items. Finally, ongoing collaboration with community stakeholders and coordination between City departments is critical to identify, prioritize, and implement the action items.
The following provides a sample of ideas that could be incorporated into an Aging Well Together Action Plan.
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Sample Aging Well Together Action Plan
Vision: Grande Prairie is an inclusive and caring community where everyone experiences quality of life while aging well together.
1. ACCESSIBILITY, MOBILITY, AND CONNECTIVITY
Challenge Quick-Fix Idea
Feeling unsafe in Muskoseepi Park and on the Bear Creek trail system.
• Increase awareness of the patrols conducted by Mobile Outreach, Enforcement Services, and the RCMP in the parks and on the trails during the warmer months, and share the Community Supports & Emergency Directory with older adults and seniors.
Challenge Short-Term Goal Idea
Finding a parking spot close to the entrance of the Eastlink Centre can be difficult during peak times for individuals with mobility challenges.
• Explore the feasibility of piloting flex parking spaces at City facilities, to reserve a few parking spaces closer to entrances, for those with mobility concerns who do not qualify for parking placards.
Challenge Long-Term Goal Idea
Updating the Eastlink Centre and other City facilities with accessibility and dementia-friendly enhancements.
• Identify accessibility enhancements for City facilities through accessibility audits and apply for funding to support the recommendations.
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2. COMMUNICATION AND TECHNOLOGY
Challenge Quick-Fix Idea
Knowing where to go to find reliable information on programs, events, and/or services.
• Increase awareness of AccessGP, the City’s Community Events Calendar, as well as the City’s Engagement platform.
Challenge Short-Term Goal Idea
Needing support in navigating new technologies and developing digital literacy skills.
• Explore opportunities to provide more digital literacy training and technology support for older adults and seniors by hosting information sessions and/or visiting seniors lodges.
Challenge Long-Term Goal Idea
Declining print resources, i.e., newspapers, requires ensuring the City’s website is accessible to aging residents.
• Identify enhancements that could be made to the City’s website to ensure that it is age-friendly and easy to navigate.
3. HOUSING AND THE COST OF LIVING
Challenge Quick-Fix Idea
Increasing expenses leaves many older adults and seniors at risk for food insecurity.
• Increase awareness of the Grande Prairie Food Map and conduct community data walks to share local statistics on food insecurity.
Challenge Short-Term Goal Idea
Increasing expenses related to energy costs are challenging for older adults and seniors living on fixed incomes.
• Explore hosting information sessions on ways to reduce utility fees with the Government of Alberta’s Utility Advocates and how to access the City’s Clean Energy Improvement Program to improve the energy efficiency of their homes.
Challenge Long-Term Goal Idea
Finding a smaller house or condo when downsizing, and/or finding affordable housing can be difficult.
• Identify opportunities to provide a range of housing forms to meet the needs of older adults and seniors, in alignment with the City’s Affordable Housing Strategy.
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4. SOCIAL PARTICIPATION, RECREATION, AND WELLNESS
Challenge Quick-Fix Idea
Affording drop-in rates to recreational facilities and knowing what programs are available.
• Increase awareness of the Recreation Access Program (RAP), seniors’ rates, and existing recreational programming for seniors.
Challenge Short-Term Goal Idea
Walking is a top-rated activity, and there is a desire for more walking groups around the City.
• Explore ways the City could build and/or promote indoor and outdoor walking groups.
Challenge Long-Term Goal Idea
Staying physically active is a top priority for many older adults and seniors, but there are needs and challenges related to aging that require programs for different levels and abilities.
• Identify additional programming and times that could be added for older adults and seniors, in alignment with the Recreation and Culture Strategy.
5. COMMUNITY SUPPORTS AND HEALTH SERVICES
Challenge Quick-Fix Idea
Learning about community supports and services is often limited to word-ofmouth, and many older adults and seniors are not fully familiar with the community supports available.
• Increase awareness of the Grande Prairie & Area Community Compass (anticipated enhancements to be released by Q4 2024).
Challenge Short-Term Goal Idea
Finding support with snow removal can be difficult.
Long -Term Goal
Ensuring that all residents have the supports they need to age in place and within their community.
• Explore ways to promote and/or partner with existing programs to recruit more volunteers.
• Identify ways to build and enhance the City’s Home Support program.
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CONCLUSION
The Aging Well Together initiative is a collaborative effort between City Administration, older adults, seniors, and stakeholders in Grande Prairie. Resident interest and participation demonstrated that there is a collective desire to create a more inclusive and supportive environment where all residents can experience quality of life by continuing to enhance the age-friendliness of our community.
Despite facing challenges such as communication and technology barriers, there is a resounding call from older adults and seniors for improved communication channels. By bridging this gap, empowering older adults and seniors with resources to enhance digital literacy, and developing strategies to ensure that communication efforts are reaching all intended audiences, the community can ensure their continued connection and value.
Moreover, the expressed need for more accessible activities and affordable programs reflects the aspiration of older adults and seniors to enjoy life to the fullest and contribute to a community where they feel respected. Their enthusiasm for cultural events, outdoor activities, and educational opportunities highlights the importance of ensuring that older adults and seniors are not continually facing accessibility, mobility, connectivity, or affordability challenges that create participation barriers.
It is also imperative to raise awareness of the existing community programs and healthcare services tailored to older adults and seniors while advocating for improved healthcare access, including family doctors and specialist services.
Addressing these challenges will require collaboration and a comprehensive action plan, with goals tailored to the unique needs of Grande Prairie's older adult and senior population.
In essence, the Aging Well Together initiative highlights the collective vision of older adults and seniors for a community that celebrates their contributions, nurtures their well-being, and ensures their continued vitality and participation in the fabric of Grande Prairie life. Through continued collaboration and concerted efforts, Grande Prairie is poised to create a more inclusive and supportive environment where aging well together is not just a goal but a shared reality for all.
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APPENDIX A: SURVEY RESULTS
The survey consisted of 34 main questions, primarily comprised of multiple-choice or rating questions, interspersed with 8 additional open-ended inquiries or additional branching questions. Only some respondents received branching questions depending on the response provided in preceding question.
Demographic Information
Q1: Please choose where you currently live. (n= 552 ) 3
Q2: Please select your gender. (n= 432 )
3 Please note that responses indicating that a respondent lived outside of the City of Grande Prairie were filtered out for the remaining questions
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90.04% 8.88% 1.09% City of Grande Prairie County of Grande Prairie Other (please specify) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 71.06% 28.70% 0.23% Female Male Other (please specify) 0% 10% 20% 30% 40% 50% 60% 70% 80%
Q3: Please select any of the following that apply to you. (n= 425 )
I am a member of the 2SLGBTQ+ community I was born outside of Canada I am an Indigenous person I am a visible minority I am currently living with a chronic illness or physical disability I am currently living with a cognitive disability
Q4: Please select your age. (n= 434)
None of the above I prefer not to say
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1.18% 7.06% 3.29% 1.88% 22.82% 1.41% 62.82% 4.47%
0% 10% 20% 30% 40% 50% 60% 70% 35.02% 39.40% 21.89% 3.46% 0.23% 55 to 64 65 to 74 75 to 84 85 to 94 95 + 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Q5: What is your annual household income (before tax)? (n= 426 )
Q6: What is your current employment status? (n= 427 )
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1.64% 17.61% 12.68% 10.56% 13.62% 10.80% 5.16% 27.93% Under $15,000 Between $15,000 and $29,999 Between $30,000 and $49,999 Between $50,000 and $74,999 Between $75,000 and $99,999 Between $100,000 and $150,000 Over $150,000
household income 0% 5% 10% 15% 20% 25% 30% 18.74% 4.68% 2.81% 6.79% 61.12% 5.85% Employed Fulltime Employed Parttime Employed on a Casual or On-call Basis Self-Employed Retired Other (please specify) 0% 10% 20% 30% 40% 50% 60% 70%
I prefer not to disclose my
Q7 : When you retire, do you intend to continue living in Grande Prairie? ( n=168 )
Buildings and Outdoor Spaces
Q 8 : How satisfied are you with the accessibility of sidewalks, pathways and trails in Grande Prairie? (n= 421 )
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46.43% 7.14% 11.31% 35.12% Yes Yes, but only part of the year No Unsure, still deciding 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 10.69% 48.93% 22.33% 15.91% 2.14% Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Q 9 : How satisfied are you with the accessibility and availability of public washrooms and changerooms in Grande Prairie? (n= 41 8 )
Q10 : How satisfied are you with the accessibility of public buildings and businesses in Grande Prairie? (n= 415 )
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4.31% 32.06% 39.71% 21.53% 2.39% Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 6.99% 53.98% 25.78% 11.33% 1.93% Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 0% 10% 20% 30% 40% 50% 60%
Q1 1 : Are you able to easily access the amenities that you need, such as grocery stores, church, government buildings and community centres? (n=418 )
Q1 2 : How would you rate your feelings of safety and security in Grande Prairie? On a scale of 1 to 5. (n= 407 )
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78.71% 18.90% 2.39% Yes Sometimes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 3.13 0 1 2 3 4 5
Accessibility, Mobility, and Connectivity
Q1 3: Do you currently drive? (n= 418 )
Q1 4: Please rate your comfort level with driving in Grande Prairie. On a scale of 1 to 5. (n=366)
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88.52% 11.48% Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 3.64 0 1 2 3 4 5
Q1 5 : How satisfied are you with the availability of parking and drop- off/pick- up locations in Grande Prairie? (n= 414)
Q1 6 : How satisfied are you with the snow removal from public sidewalks, roads, and parking areas? (n= 417 )
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6.28% 46.62% 32.85% 12.80% 1.45% Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 5.28% 39.09% 19.66% 29.98% 6.00% Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Q17: Do you use public or accessible transit in Grande Prairie? (n = 414)
Q1 8 : How satisfied are you with the accessibility, affordability and convenience of the public transit options available in Grande Prairie? ( n= 72 )
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5.07% 11.84% 83.09% Yes Sometimes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 6.94% 30.56% 26.39% 29.17% 6.94% Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied 0% 5% 10% 15% 20% 25% 30% 35%
Housing and the Cost of Living
Q1 9 : Please choose the option that best describes your current living situation.
(n= 417 )
Renting a home Own a home
Living in a senior independent living complex
Other (please specify)
Living with friends or family
Living in a senior assistive or supportive living residence
Living in a hotel I am currently unhoused with nowhere to live
Living in a hospice care facility
Living in a shelter
Living in a senior long-term care facility
Q20: Is your current living situation affordable and does it meet your needs?
(n= 417 )
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0.00% 0.00% 0.00% 0.00% 0.00% 0.96% 1.92% 2.88% 6.24% 7.43% 80.58%
0.00% 50.00% 100.00% 85.13% 14.87% Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Q21 : Do you currently live alone? (n= 417 )
Q22 : Are you currently the primary caregiver for a partner or spouse with a chronic illness, disability and/or cognitive decline? (n=264)
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36.45% 63.55% Yes No 0% 10% 20% 30% 40% 50% 60% 70% 13.64% 86.36% Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Q23: How safe is your current neighbourhood? On a scale of 1 to 5. (n= 410)
Q24: Do you find it easy to find affordable and reliable home or yard maintenance, snow removal and/or other similar services when needed? (n= 413)
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3.58 0 1 2 3 4 5 18.64% 22.03% 22.52% 36.80% Yes Sometimes No Not applicable 0% 5% 10% 15% 20% 25% 30% 35% 40%
Social Participation, Recreation, and Wellness
Q2 5 : Do you feel that Grande Prairie has enough events and activities available for older adults and seniors to meet their social, physical and recreational needs? (n=396 )
Q26 : In the past 12 months, which of the following social activities have you participated in? Select all that apply. (n= 410)
Regular gatherings with friends or family
Attending social clubs or groups
Participating in cultural events or festivals
Religious or spiritual activities
Playing cards or board games
I do not regularly participate in any social activities
Attending classes to learn new things or enhance skills
Other (please specify)
Engaging in group discussions or book clubs
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52.53% 47.47% Yes No 0% 10% 20% 30% 40% 50% 60% 10.73% 13.17% 16.59% 16.59% 30.98% 34.88% 35.12% 37.56% 73.66%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Q2 7 : In the past 12 months, which of the following physical activities have you participated in? Select all that apply. (n= 405 )
Hiking or walking
Exercise classes (e.g., yoga, pilates, aerobics)
I do not regularly participate in any physical activities Swimming
Other (please specify)
Five/ten pin bowling
Cross-country skiing Pickleball
Canoeing or kayaking
Downhill skiing or snowboarding
Racket sports (i.e. tennis, squash, racketball, etc.)
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0.49% 0.99% 1.98% 2.22% 3.21% 3.21% 4.69% 4.69% 6.42% 6.42% 6.42% 11.11% 11.60% 12.59% 18.52% 19.01% 20.25% 20.25% 22.72% 29.88% 57.28%
bowling
Lawn
Hockey
Curling Running Skating Snowshoeing
Dancing
training
Cycling
Strength
Golfing
0% 10% 20% 30% 40% 50% 60% 70%
Q2 8 : In the past 12 months, which of the following recreational activities have you participated in? Select all that apply. (n= 402 )
Reading or writing
Cooking or baking
Gardening or horticulture
Travelling
Board games or puzzles
Camping
Computer or technology-related activities
Crafting
Birdwatching or nature observation
Knitting, crocheting or embroidery
Sewing or quilting
Art (painting, drawing, etc.)
Restoring/Repairing
Photography
Fishing
I do not regularly participate in any recreational activities
Boating
Playing musical instruments
Other (please specify)
Driving ATVs (All-Terrain Vehicles)
Woodworking
Hunting or trapping
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4.23% 6.72% 7.21% 7.46% 8.21% 9.20% 9.70% 11.44% 13.93% 14.18% 16.42% 19.65% 20.65% 22.14% 26.62% 32.09% 32.84% 41.54% 42.04% 45.27% 51.74% 60.70%
0% 10% 20% 30% 40% 50% 60% 70%
Q2 9 : What social, physical and/or recreational activities would you like to have available for older adults and seniors to participate in that are currently unavailable in Grande Prairie? (n =180)
Social Activities
• Desire for informal meeting spaces downtown for seniors living independently.
• Opportunities for gathering, crafting, playing games, and socializing in a local, accessible venue.
• Group socials, trivia nights, “singo” (music bingo), bingo, and other themed gatherings.
• Creation of neighborhood groups and support networks to foster community connections.
• Senior-only activities such as senior speed dating, yoga, or other targeted events.
• Women-only gatherings for socializing and support.
Physical Activities
• More fitness classes tailored to seniors' needs, including yoga, tai chi, and muscle-building exercises.
• Access to gym equipment and exercise facilities, potentially for free or at reduced rates.
• Indoor and outdoor pickleball courts, properly maintained and accessible.
• Additional swimming pools, quieter and more accessible to seniors, potentially with saltwater for improved comfort.
• Walking clubs, walking tracks, and cleared paths for safe outdoor exercise.
• Cycling safety initiatives and opportunities for road cycling or bike groups.
Other Recreational Activities
• Affordable classes in various crafts like pottery, woodworking, sewing, quilting, felting, and painting.
• Opportunities for learning new skills such as cooking with specific appliances like instant pots or air fryers.
• Access to cultural festivals, concerts, plays, musicals, and lectures.
• Interest in attending theater performances, i.e., symphonies, operas, and ballets.
• Accessible classes and workshops on diverse topics like computer skills, technology usage, and internet safety.
• Educational trips or tours to museums, historical sites, or local attractions.
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Respect and Inclusion
Q30: Do you feel that older adults and seniors are welcome and included in community programs and events? (n=398 )
Civic Participation
Q31 : In the past 12 months, have you held a volunteer position in the community? (n= 406 )
Q32 : Please describe the ways that you have volunteered or are currently involved in supporting our community in this important way. (n=212 )
Civic Engagement
• Serving on City boards, committees, associations, and commissions.
• Involvement in the Peace Country Historical Society, Accessibility Advisory Committee, PROBUS, Grande Prairie Regional Hospital Auxiliary Association, and residential societies.
• Participation in church committees and groups, including roles such as treasurer and secretary.
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40.20% 53.27% 6.53% Yes Sometimes No 0% 10% 20% 30% 40% 50% 60% 39.16% 40.15% 20.69% Yes No I used to volunteer, but not in the past 12 months 0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
• Active membership in Rotary Clubs and Lions Club, serving different roles and participating in weekly meetings.
• Engagement with Alberta 55 plus organization, including leadership roles for the Zone.
Arts, Culture, and Recreation
• Volunteering with cultural events such as the Grande Prairie Live Theatre productions and the Bear Creek Folk Festival.
• Supporting sports organizations, including minor hockey, tennis clubs, special Olympics, and ski patrols.
• Involvement in recreational activities like Camp Tamarack, the Wapiti Nordic ski trails, and triathlons.
• Organizing events like Street Performers Festival, Festival of Trees, and Grande Prairie & Area Safe Communities (Safety City) events.
• Assisting with large sporting events like the Alberta Winter Games.
• Instructing dance classes, teaching Sunday school, and leading book clubs.
Social Services and Support
• Volunteering with community service organizations like Meals on Wheels, Alzheimer’s Society, the Golden Age Center, Wapiti House, and the Salvation Army Food Bank’s Christmas kettle campaign.
• Providing support to seniors in various ways, including transportation, meal preparation, and companionship.
• Engaging in palliative care, mental health support, and recovery programs.
• Supporting the Centre for Young Parents, individuals with disabilities, and refugees.
• Volunteering at thrift stores, second-hand shops, and retirement homes.
• Providing personal support to neighbors, friends, and community members in need.
Education and Youth Programs
• Volunteering in schools, including reading programs, coaching, and field trip assistance.
• Supporting youth organizations like Scouts Canada, Cadets, and the Special Olympics.
• Involvement in educational initiatives such as literacy weeks, heritage fairs, and the GP Children's Literature Roundtable group.
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Fundraising and Advocacy
• Participating in fundraising events for various causes, including cancer research, heart and stroke campaigns, and diabetes awareness.
• Advocating for community issues through canvassing, political involvement, and public library volunteering.
Aspecialthankyoutoalltheolderadultsandseniorsthatvolunteertheirtimeforthese importantcauses.
Q33: Do you feel that the needs, interests and concerns of older adults and seniors are properly considered and addressed in the community? (n=401)
Community Supports and Health Services
Q34: Do you currently have access to a family doctor or nurse practitioner? (n= 401 )
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18.45% 62.59% 18.95% Yes Sometimes No 0% 10% 20% 30% 40% 50% 60% 70% 79.30% 20.70% Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Q35 : How easy do you find it to access the community services and supports you need? (n= 401 )
Q36 : What challenges have you faced in accessing community services and supports? (n= 74)
Healthcare Services
• Difficulty Finding Doctors: Many respondents struggle to find family doctors or access walk-in clinics due to long wait times, resulting in self-diagnosis and difficulties in receiving consistent care.
• Medical Service Overhaul Needed: Complaints about rude and apathetic staff, long wait times for specialist referrals, and instances of delayed diagnosis causing frustration and fear among patients.
• Healthcare Accessibility: Concerns about the availability of healthcare services, including mental health support and specialists, with long waitlists and the need to travel to other cities for treatment.
• Shortage of Care Aids: Challenges in long-term care facilities due to staffing shortages, resulting in poor care quality and high turnover rates.
• Government Healthcare Policies: Criticism of government policies impacting healthcare professionals and driving them out of the province, leading to shortages and reduced quality of care.
Accessibility, Mobility, and Connectivity
• Lack of Transit Accessibility: Issues with transit services, including inadequate routes, unsafe stops, and limited operating hours, particularly affecting seniors, and those with mobility issues.
• Accessibility for Seniors: Lack of support and services tailored to seniors, as well as a desire for centralized information sources for easier access.
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17.21% 50.62% 22.19% 9.98% Easy Neither easy nor difficult Difficult Not applicable 0% 10% 20% 30% 40% 50% 60%
• Transportation Challenges: Issues with transportation, especially during extreme weather conditions, affecting access to medical appointments and other services.
Communication and Technology
• Lack of Information: Difficulty in finding information about available services, leading to challenges in accessing support.
• Digital Divide: Concerns about reliance on online platforms for accessing information, with seniors facing barriers due to lack of digital literacy or access to technology.
Community Supports
• Bureaucratic Delays: Frustration with bureaucratic processes causing delays in accessing care and support.
• Home Care Support: Difficulty in accessing home care support services, including long waitlists and limited availability.
Q37 : In the past 12 months, have you experienced financial strain or hardship due to the cost of energy? (electricity, natural gas, and/or fuel) (n= 403)
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39.21% 21.59% 35.48% 3.72% Yes Sometimes No Not applicable 0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Communication and Technology
Q38 : Please rate your level of comfort with using technology to stay connected to your family, friends and community On a scale of 1 to 5. (n=383)
Q39 : How do you typically learn about local events, programs and services? Select all that apply. (n= 400)
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3.75 0 1 2 3 4 5 1.75% 2.00% 2.00% 2.50% 4.00% 6.00% 6.50% 9.75% 10.00% 11.50% 12.00% 18.75% 19.25% 36.00% 41.25% 43.25% 65.00% 76.75% LinkedIn X (formerly Twitter) None of the above Educational institutions
government channels Instagram
(please
Newspapers Pamphlets TV Events or fairs Community organizations Community bulletin boards Email newsletters
community or event-specific websites Radio Facebook Word of mouth 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Local
Other
specify)
Browsing
Q40: How would you rate the overal l quality of life for older adults and seniors living in Grande Prairie? On a scale of 1 to 5. (n=396)
Insights and Ideas
Q41 : What additional ideas or recommendations do you have for improving the quality of life for older adults and seniors living in Grande Prairie? (n=210)
Accessibility, Mobility, and Connectivity
• Issues with transit accessibility, including insufficient service frequency and unsafe conditions at stops.
• Challenges with accessing transportation services like on-demand transit, especially for those unfamiliar with technology.
• Concerns about travel safety and accessibility, particularly during harsh weather conditions.
Communication and Technology
• Difficulty finding information about available services due to lack of advertising and centralized resources.
• Challenges with accessing online resources for seniors, suggesting a need for alternative methods of communication and information dissemination.
• Desire for a centralized location for accessing information about available services and activities.
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3.22 0 1 2 3 4 5
Community Supports and Health Services
Community Supports
• Lack of awareness of available community services and supports, suggesting the need for a centralized location to access information.
• Desire for support groups for unpaid caregivers over 55.
• Suggestions for more inclusive services and facilities for both seniors and disabled individuals.
• Difficulty finding affordable or trained cleaners and other support services.
• Advocacy for more support for low-income seniors and better training and retention of care aides in long-term care facilities.
Health Services
• Difficulty finding a family doctor, leading to reliance on walk-in clinics with changing physicians, making continuity of care challenging.
• Long wait times to see specialists and mental health professionals, often necessitating trips to Edmonton for medical care.
• Lack of resources for accessing specialists, leading to frustration and long wait lists.
• Inadequate access to speech pathology services for children.
• Suggestions to improve healthcare include creating a central repository of services, improving access to information about available services, and addressing bureaucratic delays.
• Advocacy for better funding distribution from federal to municipal levels for healthcare services.
Respect and Inclusion
• Concerns about disrespectful treatment, especially towards seniors, and lack of sensitivity to their needs.
• Advocacy for better listening to seniors' needs and preferences, including the need for more diverse activities and job opportunities.
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Survey Prize Draw
Q42 : Do you want to submit your name and contact information to be entered into a draw for a gift card? (n=401)
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47.38% 52.62% Yes No 0% 10% 20% 30% 40% 50% 60%
APPENDIX B: AGING WELL TOGETHER
PUBLIC/STAKEHOLDER ENGAGEMENT SESSIONS –
DESCRIPTION & FEEDBACK
Public, open-house engagement sessions with residents aged 55 or older were hosted by City Administration at the following locations: the Golden Age Center (2 sessions), Seniors Lodges (Wild Rose Villa, Dieppe Manor, and James Manor), and the Eastlink Centre.
Two stakeholder engagement sessions were hosted at the Ernie Radbourne Pavilion.
In addition, City staff consulted with the Grande Prairie & Area Community Compass Navigator Collective – Community of Practice at their quarterly meeting held at Design Works Centre. vi
Finally, a meeting was held with residents and staff at the Elders Caring Shelter to gain valuable insight from this community organization and the residents they serve.
Golden Age Centre Open House Sessions – Afternoon & Evening
The largest Aging Well Together open house, hosted at the Golden Age Center, brought approximately 50 residents together to give feedback on making our community more age-friendly. Residents rotated tables and engaged with five different facilitators where they participated in activities and discussions aimed at gathering information about the various aspects of life impacting older adults and seniors in Grande Prairie.
• The table-top discussions included sharing life stories, discussing future plans, exploring technology, understanding financial wellness, sharing recreational and wellness needs, learning about community resources, and gathering information to help profile the types of older adults and seniors living in our community.
• Extra activities like storytelling, crossword puzzles, QR code learning, bingo, and clay sculpting added fun and engagement to the event. It was a valuable opportunity for residents to share their experiences and ideas, contributing to a more supportive and inclusive community for all ages.
Due to a smaller turnout for the evening session of the Aging Well Together open house held at the Golden Age Center, a format adjustment was made. Instead of table discussions, the session transitioned to a group discussion facilitated by a designated leader. This change allowed for a more cohesive and inclusive atmosphere, enabling
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participants to engage in a collective dialogue on the same topics as the afternoon session.
Q1: Life Mapping, Story Sharing, and Future Planning
Prompts: What have been some of the best moments in your life so far? What challenges have you faced in your life, or that you anticipate you might face in the future? What are some gaps in services or supports that you wish were (or had been) available? What types of supports helped you?
Life in Grande Prairie - Positives
• Nice sized of city to live in.
• Lots of volunteerism.
• Rotary Clubs: Community focused and vibrant.
• Parks and trail system – trails are plowed nicely, and the weeds are controlled.
• Environmental initiatives.
• Perfect place to raise kids.
• No parking fees downtown.
• Vibrant downtown community.
• Good economy and employment opportunities: Lots of farming, oil & gas, forestry.
• Alberta Health Services day programs.
• Recreation opportunities.
• Events and festivals, i.e., Bear Creek Folk Festival, Street Performers, Canada Day Parade.
• Generations Readers Theatre
• Friendliness and support from other seniors in the community.
• Quality of talent that exists in Grande Prairie.
• Lots of entertainment opportunities.
• Community frequently comes together when needed, i.e., food insecurity, shortage of medication or formula.
• Many clubs and extra-curricular groups.
• Accessibility
• Many services (restaurants, retails, programs) because we are a hub community.
• School system
• Public transit and taxis
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Life in Grande Prairie - Challenges/Concerns/Opportunities Improvement
Accessibility, Mobility, and Connectivity
• Accessible Transit: Difficult to get approved and the application is too long, medical form is a barrier.
• Transit on Demand system is not idea for older adults/seniors.
• Need reliable, accessible transportation on Christmas day.
• Motorists’ attitudes (aggressive driving) on the roads.
• Need transportation to larger cities (i.e., Edmonton) for specialist medical appointments not available in Grande Prairie.
Social Participation , Recreation , and Wellness
• Need a master’s swim club.
• Concerns that the evening Bridge club at the Golden Age Centre may be closing.
• Evening activities are often too long for aging population.
• Less people in churches: Concerns about how they will continue.
• Grande Prairie is not “senior friendly”; cherish older adults.
• Coffee shop frequented by seniors closed.
• Need to strengthen the exercise programs that are available for seniors.
Communication and Technology
• Difficult to access information on local news/events.
Buildings and Outdoor Spaces
• Lockers at the Eastlink Centre that do not close properly.
• Need to ensure gates at dog parks are easy to close.
Housing and the Cost of Living
• Difficult to get a space in long term care facilities.
• Need more available housing for seniors, not rentals or necessarily subsidized/low-income, i.e., there is not a lot of housing in the $300-400k range.
• High utility costs are a challenge.
• Inflation is challenging on a fixed retirement income.
• Lack of subsidized housing.
• The City should expand the home support services.
• Property taxes are hard to pay for seniors still living in their own homes – not enough tax breaks for seniors.
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Community Supports and Health Services
• No fire hall on the east side of the train tracks.
• Too many seniors do not have a family doctor.
• Healthcare system challenges: Difficult to find a doctor and get home care services after surgery; easier to find short term, affordable care.
• The wait times for certain medical care is too long, i.e., MRI.
• Flights and airport services: we are a hub [for northwestern Alberta and the Peace region] but flights are often delayed and cancelled. Need flights to other cities aside from Calgary.
General Ideas /Suggestions
• Seniors should receive a rebate on property taxes for the school tax portion.
• Denmark has a good model for to treat people (older adults/seniors).
• Need programs where seniors and younger generations interact, i.e., seniors and children, seniors receive support with grocery shopping from younger adults, mentorship, teaching technology, etc.
• Use the accessible transit buses to bring seniors together for programming, i.e., learning skills from each other.
• Public awareness campaigns on accessibility issues.
• Keep growing Grande Prairie’s economy and keep young people in our community by providing employment opportunities.
• Need more employment opportunities and supports for seniors.
• Need more opportunities to build social connections.
• The ability to age in place is very important.
• A community choir for older adults/seniors.
• More spaces available for community programs that are unable to afford to rent space.
• More affordable programs for seniors needed.
• Need more affordable seniors’ transportation options.
• Need paths for e-scooters.
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Q2: Technology Hub
Prompts: What is your comfort level with using technology, such as accessing information with QR codes?
QR Code Knowledge
• Majority of participants did not know how to scan a QR code, but most did own a smart phone.
• Many participants were able to understand how to use a QR code once they were shown how to use it.
• During the evening session, we held an optional, informal poll asking respondents to “please rate your comfort level with technology (such as using QR codes) by colouring the stars above ”. Please see figure 1 below.
• There is a large communication gap as things have moved to digital platforms, especially with the loss of print newspapers, i.e., The Daily Herald Tribune. This has made it difficult to know what is happening locally, as there is no central source of information aside from Town & Country published out of Beaverlodge.
• Not everyone has social media apps.
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1
Technology
Figure 1: Comfort Level with Technology
Star: Not at all comfortable with technology 5 Stars: Very comfortable with technology
Challenges
5 2 6 9 6 0 2 4 6 8 10 1 Star 2 Stars 3 Stars 4 Stars 5 Stars # of
(n=28) # of Respondents (n=28)
Respondents
• Not everyone ages well with technology, i.e., not knowing how to fix problems, lack of patience with technology, now knowing how to use certain apps, sometimes learning new technology is intimidating and it is difficult to keep up with the changes, there are always new updates to get used to, and filling out online forms can be a challenge.
• Security concerns – identifying scams.
Positive Experiences with Technology
• Using Facebook and Facetime to keep in touch with friends and family.
• Knowing how to use banking apps makes life easier.
• Using the internet to access resources like recipes.
Ideas to Improve Experiences with Technology
• Need ways for older adults and seniors to learn how to use technology; provide free computer courses.
• Need a local “seniors page” on Facebook to post all the resources and activities available in the community.
• Email out newsletters with important information.
How do you Receive your News/Information?
• Facebook
• Friends/Family
• Radio
• City Council meetings
Q3: Financial Wellness
Prompts: What financial challenges have you encountered? What information or services would (or would have been) helpful in your financial planning? What do you wish you had known earlier? What advice would you have for younger people?
Financial Challenges/Concerns
• Utilities and services are very expensive, i.e., It is difficult to budget for changing/rising costs when you have a fixed income, as most people do in retirement.
• As the cost-of-living increases, pensions do not increase. How will seniors be able to afford to live off their pensions 10+ years from now?
• The Canada Pension Plan/Old Age Benefits alone are not enough to live from in retirement.
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• Property taxes are too expensive.
• There is a desire to have the necessary home supports to stay out of care facilities as long as possible.
• There is a shortage for affordable housing for different life stages, i.e., seniors wanting to downsize from detached homes may have difficulty finding a suitable, affordable apartment.
• There is a gap in government supports for those aged 55-64 years of age.
• Reliable, safe transportation needs are not being met, especially for those individuals who struggle to use regular transit but do not qualify for accessible transit.
• For those that do qualify for accessible transit, the application form is a barrier It is lengthy, and it can be difficult to find a qualified health care or social services practitioner to complete the form.
• There are a lot of financial scams circulating that target seniors.
Financial Wellness Ideas
• There needs to be more free/affordable services and programming for seniors.
• There should be a property tax relief/subsidy program for seniors.
• More awareness of the supports and programs that exist for low-income seniors, both from the government or businesses.
• More educational opportunities for seniors on topics like insurance or utility contracts from individuals or organizations that do not profit from selling the insurance policies or utilities.
• There is a need for more seniors’ only housing complexes, especially on the south end of Grande Prairie where it would be close to recreation.
• Future City planning should ensure that it includes plans for mixed use housing that includes dedicated seniors housing.
• Need phishing training.
Financial Wisdom
• Start saving early and ensure that you know what saving options are available; aim to save at least 10% of your paycheque.
• Parents need to teach their children to budget and live within their means; try to resist the urge for instant gratification through impulse purchases.
• Track where your money goes and be careful with always tapping to pay. It is easy to lose track of your spending.
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• Schools should prioritize financial education to help youth avoid common mistakes, including education about budgeting, credit cards, interest rates, and debt.
• Homeowners need to take care of their house and keep up with the maintenance to avoid unnecessary depreciation of this asset.
• Graduating from high school and getting some form of trades/post-secondary education will be better for your career and future financial security.
• Employers should support and encourage youth to complete their education.
• Never take financial advice from someone without money.
Q4: Wellness, Relaxation & Creative Arts
Prompts: What activities to you enjoy and what recreational activities or supports related to wellness are missing in the community?
Wellness, Relaxation & Creative Arts - Activity Requests & Ideas
• Walking and trail walking groups
• A free walk for seniors at the Eastlink Centre at least once per week.
• Senior’s golfing (in groups)
• Modified exercise classes for seniors at the Eastlink Centre; exercise classes to keep muscles strong and fit.
• Fun, non-competitive pickleball league.
• Snowshoeing groups.
• Field trips to surrounding communities, i.e., Debolt, Sexsmith.
• Nutrition, cooking and baking lessons, i.e., fancy items like macarons.
• Guest speakers and/or classes, i.e., travel, health, nutrition, gardening, careers, etc.
• Free courses for seniors at places like Northwestern Polytechnic.
• A single seniors dinner club, with a facilitator.
• Mystery Supper events
• More senior volunteer opportunities
• Affordable art classes for seniors in the afternoons.
• Summer Sunday open mic opportunities at the Muskoseepi Park Amphitheatre.
• More cultural events, i.e., theatre, open mic nights, opera, choirs, etc.
• Playgroups for grandparents to take grandkids.
Wellness, Relaxation, and Creative Arts - Concerns/Suggestions
Parks and Trails
• Trails are not always plowed/cleared all the way around.
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• Borstad Hill needs bathrooms, benches, water fountain & possibly power for events. It is a long walk to the Ernie Radbourne Pavilion.
• More lights are needed in the parks.
• Extend the hours at the Ernie Radbourne Pavilion, as this would help improve safety.
• It would be nice to have sidewalks up to the entrance of the dog parks (and within) to enhance accessibility.
• Clear access to park benches in the winter.
• Concession at the Ernie Radbourne Pavilion.
• Open washrooms in South Bear creek, ensuring they are cleaned and maintained.
• There are some walking trails that need to be resurfaced.
• Metal bridge in South Bear Creek is a tripping hazard
Recreation Facilities
• It is too expensive to go to the Eastlink Centre (and skating rinks) individually and/or with grandchildren.
• The lights at the Eastlink Centre are very bright and hard on the eyes.
• Please advertise and promote the Recreation Access Program during Seniors Week.
• The pool at the Eastlink Centre is often too busy, or not fully open; need more lifeguards.
• Not always aware when the Eastlink Centre is having discounted activities.
• It can be difficult to get parking at the Eastlink Centre that is close to the entrances; designated seniors parking would be nice.
• Need affordable/free meeting locations for groups and clubs to meet that do not have society status, i.e., quilting group.
• Improve the visibility of signage at City facilities.
• Contrast tape on floors in City facilities to identify paths to key locations, i.e., washrooms, front desk, entrances/exits, etc.
• Group exercise classes are often too noisy, and it is difficult to hear the instructors.
Safety, Wellbeing , and Walkability
• Concerns about the safety in Muskoseepi Park and on the Bear Creek Trails, especially for solo female walkers.
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• Need a separate walking lane from the bike and/or motorized vehicles (scooters, bikes, etc.) lane on trail system. Cyclists ride very fast and young cyclists may not have great control.
• Discomfort with encampments in Grande Prairie, especially in Muskoseepi Park, South Bear Creek, and along the railroad tracks.
• The City needs to provide updated information on the website about Family and Community Support Services (FCSS)
• Walkability around the Grande Prairie needs improvement – maintenance of streets and sidewalks for pedestrians; sidewalks needed on both sides of the street in places.
• Grande Prairie is not a walkable city – risk of being hit by vehicles and the number of vehicles that will stop and block pedestrian crosswalks.
• After a snowfall, many of the sidewalks becomes impassable and are not cleared, especially in residential areas.
• Need to ensure street lights are functioning.
• More signage from the streets indicating how to get to the trails, and more signage on the trails.
Communication and Technology
• More advertising of mall walking hours.
• Need updated pamphlets on activities for older adults/seniors.
• More seniors should follow Seniors Outreach on Facebook.
Recreation,
Wellness, and Creative Arts – Favourite Activities & Places
• Walking trails around Crystal Lake, plus the amenities and pier.
• Ivy Lake
• Muskoseepi Park and the Bear Creek Trail System
• South Bear Creek:
o Bear Paw Par-3 Golf Course
o Ceder & Waxwing Trails
• The Golden Age Centre
o Bridge
o Dancing
o Exercise classes
• Centre for Creative Arts
• Eastlink Centre:
o Accessing the walking track at the Eastlink Centre for a toonie ($2).
o Exercise classes
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o 55+ Walk & Talk
o Friendly staff
o Seniors Week – Try-it activities were fun.
• Wapiti Nordic Trails & the senior’s rate
• Crosslink County Sportsplex
• Grande Prairie Art Gallery
o Craft Section
• Grande Prairie Public Library
o Movie nights
• Grande Prairie Live Theatre
• Studio 50 – free courses for older adults/seniors
• Men’s Shed
• Probus Group
• Quilting Group
• City of Grande Prairie Events Calendar
• Cooking
• Free Mall walking
• Walking with friends
• Activities for grandparents with their grandchildren, including going to playgrounds.
• Painting classes
• Adult colouring books
• Woodworking
• Knowledge sharing opportunities
• Needlework/knitting
• Diamond dotting
• Ham radio operating
• Birding
• Chair Yoga
• Hot Air Ballooning
• Senior’s pricing for activities.
• Take home kits/activities.
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Q5: Community Resource Exchange
Prompts: What barriers exist in accessing community services, or what services are missing? Are there resources that exist that you wish you had known about earlier?
Community Resources - Untapped Potential and/or Barriers to Access
• More awareness regarding events that are being hosted in Grande Prairie, i.e., organizations need to make use of the City’s Events Calendar to centralize this information.
• There is an interest in more continuing education/post-secondary opportunities for seniors; Northwestern Polytechnic does not have courses specifically for seniors. Seniors can audit courses at NWP, but this is not advertised.
• A desire for more community Lunch & Learn opportunities for seniors on various topics, i.e., car maintenance, home maintenance, etc.
• A need for tours and information sessions related to funeral and estate planning.
• A desire for more bus tours that cater to seniors.
• It was suggested that local first responders or Alberta Health Services to host more information sessions for seniors:
o Fire department, i.e., fire safety, carbon monoxide awareness.
o Police department, i.e., safety and security awareness, information on fraud/scams.
o AHS, i.e., how to access health care facilities and other health resources, including when to dial 811 vs. 911.
o Dieticians, i.e., nutrition sessions, including topics like grocery shopping when you have mobility issues.
• The local ride service/taxi companies are not always able to accommodate the unique needs of seniors.
• Accessible transit is not always available when needed.
• The locations of the On-Demand transit stops are not convenient.
• There are bus stops that require maintenance.
• Very limited amount of affordable housing available for seniors.
• There are long wait times for seniors looking to access the Housing First program.
• There is a lack of resources and supports for older adults aged 55-64, as many are not available until 65+.
• Grande Prairie needs more doctors.
• Reduce the wait times to access home care and simplify the application process.
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• Snow removal does not always meet the needs of seniors.
• Ensure that trails remain safe and accessible for seniors; safety on the trails at night is a concern.
Navigating Community Supports & Resources
• Many seniors only learn about supports and resources by word of mouth through their peers.
• Seniors Outreach is a good source of information on supports and resources.
• There should be information sessions on how to navigate community resources.
• Communication through technology alone is not always reaching seniors; frustration that everything is online.
• There is still a need for posters and printed materials on community resources that should be posted at churches, grocery stores, and/or sent out by email.
• The City of Grande Prairie is not always updating their resource lists or printing publications like the Community Connections booklet.
• There is no one resource where everything is listed, unlike when there was a newspaper.
• A desire for there to be one website with all the resources in the community, but it needs to be easy to navigate. There should be a link from the main City of Grande Prairie website.
• Provide seniors with someone to help navigate all the resources and this position should not be dependent on grant funding.
• The Chamber of Commerce or City of GP website could provide a list of the businesses in Grande Prairie that offer senior discounts.
• Local radio stations should provide a community bulletin board on their websites.
Community Resources – “Hidden Gems” in Grande Prairie
• The toonie walk at the Eastlink Centre: It only costs $2 to use the walking track.
• Blue Heron’s brain injury program for people who have suffered a brain injury that is not developmental but acquired. They will help support people in accessing services, medical supports, etc.
• Spinal Cord Injury Alberta: provides support to anyone with a physical disability not just for people with spinal cord injuries.
• Centre for Creative Arts – H.A.P.I. (Healing Arts Program Initiative) allows older adults to participate and provides an opportunity to try different art forms.
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• Seniors Outreach: Provides information on seniors supports including assistance with provincial income support and federal pension applications, as well preparing income tax returns for low-income seniors.
• Meals on Wheels: Provides affordable, hot meals delivered directly to those that are unable to cook due to health limitations.
• AHS – Adult Day Program: For seniors looking for more social and healthy living opportunities.
• AHS – Better Choices, Better Health Program: Offers support for living with chronic health conditions, i.e., diabetes, high blood pressure, obesity, arthritis, depression, gastrointestinal issues, pain, etc.
• Rotary Clubs: Organize summer bus tours on the history of Grande Prairie.
• Alberta Seniors Benefit: Available for low-income seniors and there are expenses that they may cover that are not well known.
Seniors’ Lodges Open House Sessions (Wild Rose Villa, Dieppe Manor, and James Manor)
City Administration visited three seniors’ lodges in Grande Prairie to host discussions with residents on the following questions: Wild Rose Villa, Dieppe Manor, and James Manor. One facilitator led the discuss with the entire group at these locations while the responses were documented.
Q1: What challenges have you faced in your life, or that you anticipate you might face in the future? (Wild Rose Villa)
• Accessing transportation: Years ago accessible transit had more flexibility, and it was easier to access, but now people are having a hard time understanding the limits.
• Accessible transit does not always pick you up on time.
• The requirements to qualifying for accessible transit are posing a barrier for those who are not eligible but cannot use regular transit.
• The accessible transit application is difficult to complete.
• There is no crosswalk outside Wild Rose Villa to get to the bus stop.
• Lack of awareness on how to use the on-demand transit system.
• It would be nice to have a bus come and pick up residents to take them to locations like the mall or Walmart.
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Q2: What is your comfort level with using technology, such as accessing information using QR codes? (All) Wild Rose Villa
• The transit app is not easy to use.
• 5 out of 16 participants at Wild Rose Villa that attended our open house use Facebook, but none are following the City of Grande Prairie’s page.
• Most participants at Wild Rose Villa were not familiar with how to use a QR code, and many only use their phones to make calls. However, there was an interest in learning how to scan a QR code when we explained how they work.
• Residents at Wild Rose Villa felt that it would be beneficial to have someone come regularly to teach them how to use different technology/apps.
Dieppe Manor
• Most are comfortable with trying new technology.
• 8 out of 15 participants at Dieppe Manor had a smart phone.
• 3 out of 15 participants knew how to use a QR code.
• Most participants prefer to talk to a person for information.
• 6 out of 15 participants use Facebook, but some only use it to keep in touch with family.
• Many feel that technology is moving too fast to keep up.
• Many rely on family members to teach them how to use new apps/technology, but it is difficult for those who do not have family members to teach them.
• It is difficult to find opportunities to learn about new technology. Not everyone knows that the library can support some of this learning.
James Manor
• 8 out of 10 participants at James Manor had a smart phone, but only 5 out of 10 use the internet on it and mainly only when they have access to Wi-Fi.
• Most participants were not comfortable opening webpages on their phone, as they feel it increases their chances of being scammed.
• Only one participant uses Facebook and follows the City of Grande Prairie, but still feels like they miss information.
• 4 out of 10 participants knew what a QR code is, but most did not know how to use it.
• The residents have not had access to courses to learn about scams or technology.
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• Suggested that the City provide training on how to use different technologies like QR codes if they are going to be using them [on posters].
• Feeling like a shift to digital communication give seniors the impression that they do not matter.
Q3: What financial challenges have you encountered and what information or services would have been (or would be) helpful? What do you wish you had known earlier? (Wild Rose Villa)
• An awareness that there are many financial scams, but it is difficult to know what is legitimate or not. It was reported that there is a higher amount of scams around income tax time.
• Most participants seemed aware of where to get support with taxes (Seniors Outreach). However, not all residents qualify for their support.
• Participants stressed the importance of younger people learning how to budget and track expenses, and more awareness surrounding credit cards.
Q4: What are your top financial concerns? What is your advice? (Dieppe & James Manors)
Dieppe Manor
• It is expensive to access specialized doctors, optometrists, dentists, physiotherapists, etc.
• Feeling that other vulnerable demographics receive more community supports than seniors.
• Medications are expensive, even those that have it subsidized.
• Lack of training around financial scams. Peers and family will keep people informed, but those that live alone are very susceptible. “If you don’t know then delete it!”
James Manor
• Rising cost of everything.
• The number of scams.
Q5: What activities do you enjoy and what recreational activities or supports related to wellness are missing in the community? (Wild Rose Villa)
• None of the participants at Wild Rose Villa that attended our open house utilize the Eastlink Centre. Transportation challenges or not knowing what is available for seniors were the main reasons cited.
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• Participants were largely unaware of City services for finding out information/resources, such as AccessGP/311 or the Grande Prairie & Area Community Compass.
• Participants would like more information about what is available at the Golden Age Center, but transportation to the Golden Age Centre is a challenge for many of them.
• Only one participant had a transit bus pass, and most were unfamiliar with the Recreation Transit Program (RAP) or the Transit Access Program (TAP).
Q6: What recreational services are missing in Grande Prairie? (Dieppe & James Manors)
Dieppe Manor
• A recreation centre is needed on the east side of Grande Prairie. The Eastlink Centre is too far away and not affordable. It takes almost an hour to get there by bus from Dieppe Manor
• Participants miss the old Leisure Centre.
• 9 out of 15 participants had a vehicle and can drive.
• None of the 15 participants had attended the Golden Age Center but were interested in going.
• 6 out of 15 participants were interested in trying lawn bowling at Muskoseepi Park.
• Not enough awareness of the Recreation Access Program (RAP) & the Transit Access Program (TAP).
James Manor
• Lack of awareness of the recreational activities available in the community for seniors.
• Recreation facilities are far from the Manor, and it takes a long time to get there on the bus with all the transfers.
• Enjoy Muskoseepi Park during the day (but not at night) and feel that they are unaware of what/when events are happening.
• Request that the Aquatera outdoor pool to have a designated time slot for seniors in the summer to do aquafit or laps.
• Some participants were interested in lawn bowling at Muskoseepi Park provided it is free. May be difficult for those with limited mobility.
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Q7: What supports or services might be missing in our community? (James Manor)
• More meal options that are affordable, such as a collective kitchen where people can cook together and bring home smaller portions of homemade food.
Q8: What barriers exist in accessing community services, or what services are missing? Are there resources that exist that you wish you knew about earlier? (Wild Rose Villa)
• Unaware of the different programs and services available for seniors in the community.
• Transportation challenges.
• Need crosswalks closer to bus stops.
• Sidewalks are always kept clear around Wild Rose Villa, and this is highly appreciated.
• On the new buses, the front door is not large enough for walkers. This makes is difficult to pay/scan passes.
Q9: What is your favourite thing about Grande Prairie? (Dieppe & James Manors)
Dieppe Manor
• Feeling safe when walking and shopping.
• Friendly people
• The community at Dieppe Manor.
• Public Transit
• Scenery/outdoors
• City staff keeping the roads/sidewalks clean.
James Manor
• Friendly city
• Muskoseepi Park
• Close opportunities to get out in nature.
• Medical system, aside from the hospital, is good.
• Government Benefits are good: It is possible to live in subsidy housing here unlike in other places.
• Community members are helpful to seniors.
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Q10: What ideas do you have to improve the quality of life in the future?
(Dieppe & James Manors)
Dieppe Manor
• New restaurants, i.e., Red Lobster.
• Buying tickets to access the grocery bus (operated through Grande Spirit Foundation) is not convenient for Dieppe Manor residents.
James Manor
• Better communication with seniors: If they do not use technology or are not well versed in it (or interested in using it), then you are missing them.
• Many do not know where to go on their phones to find information.
• Challenging that everything is moving online, including buying tickets for events.
• A request for more heated bus shelters at bus stops.
• The transit routes are not meeting all their needs, i.e., routes do not necessarily go where older adults and seniors need to go and/or it takes way too long to get places.
• Desire for there to be more crosswalks located close to bus stops. It is difficult for some seniors to have to walk the extra distance required to get to the crosswalks or it is dangerous to cross at a non-marked location.
• Walking downtown is a challenge (some are afraid to do it) as many motorists are not respectful or considerate.
• Need to improve the safety and noise (cars/trucks/dogs) downtown.
• There is too much speeding along 101st Street, as it becomes a race track at night.
• The City should ensure that corner lots are trimming their trees/shrubs/hedges so that they are not blocking a drivers view at intersections.
• City Hall is dark and with a visual impairment it is difficult to see inside the building
• Living downtown is convenient, but many feel unsafe in their neighbourhood after it gets dark.
• More awareness of the resources in the community is needed.
• The information received when individuals have used AccessGP/311 is not always consistent.
• Wish that enforcement would give more warnings when complaints are made, i.e., barking dogs.
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• There is a lot of food wastage, as it is difficult to buy groceries for just one person as everything is packages for more.
Q11: What advice would you give to youth? (Dieppe Manor)
• Get outside more!
• Get off those [video] games!
• Save money.
• Be involved in your community.
• Respect other people.
• Get your education.
Q12: How do you like to receive information about events? Do you feel like you are aware of what is happening in the city? (Dieppe Manor)
• Most are feeling lost without the Daily Herald Tribune and lack of printed resources.
• A preference for printed materials.
• Information is not readily accessible and available to seniors.
• Difficult to find reliable sources of information.
Q13: Final/Additional Comments (Wild Rose Villa)
• The staff at Wild Rose Villa are great.
• The cost of living has increased, and this is challenging; vehicle upkeep is expensive for those that drive.
• Desire for more entertainment/special events to visit the Lodges.
• Wish there were more travel bus tour opportunities to visit other cities.
• When you are living in a lodge setting, it is easy to get stuck in your routine and not do many extra activities – there is not much to do.
Eastlink Centre Open House Session
This informal, drop-in open house was held at the tables designed for seniors by Second Cup in the Eastlink Centre. The facilitators anticipated that the environment might be too loud for group discussions due to the activity in the field house. Therefore, participants were provided with an overview of the Aging Well Together initiative, an opportunity to complete the survey, and then invited them to participate in a gallery style engagement where they used post-it notes to provide feedback on six key questions that were displayed on pieces of chart paper. Three facilitators circulated to answer questions, record responses, and engage with participants, as needed.
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Q1: What is your favourite thing about Grande Prairie?
• Long summer days.
• The size of the city – accessibility (15 minutes to get places).
• Eastlink Centre – pool.
• Muskoseepi Park
• Free pet licenses for seniors.
• Parks & trails.
• Family lives here.
• Shopping
• Probus Club
• Easy/quick access to natural areas.
• Weather
• Friendly
• Appreciate that City Council supports the environment and community health.
Q2: What ideas do you have to improve the quality of life in GP – now or in the future?
Communication and Technology
• Improve communication and connectivity.
• Be clear when advertising events – sometimes information is missing (i.e., time) and seniors need full information.
• Information is needed that is not on the internet.
Buildings and Outdoor Spaces
• Snow removal along all City properties.
• Enforce homeowner responsibilities re: snow removal; by-law needs to enforce sidewalk snow removal outside residential properties.
• More indoor recreation spaces with a good, lifted wood floor.
• Keep snowmobilers off City green spaces.
• More focus on integrating nature-based solutions into City planning.
• Work with the County to improve a safer walking surface on the bridge in South Bear Creek, i.e., It is slippery and a tripping hazard.
• Improve safety outside the Golden Age Center.
Housing and the Cost of Living
• Lobby for fixed costs for gas and power.
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Community Supports and Health Services
• Advocate for every senior to have access to a family doctor.
• Better access for medical needs, i.e., access to facilities and specialists.
Social Participation, Recreation, and Wellness
• Support activities for seniors.
• More affordable access to facilities – the daily rates are too high for 1–2-hour usage, especially when it is funded by taxpayers.
• Improve the consistency at the Eastlink pool – classes and closures.
• Keep us active – mentally, emotionally, physically.
Civic Participation
• A Seniors Advisory Committee
• Need more collaboration opportunities.
• More opportunities to engage.
Accessibility, Mobility, and Connectivity
• Better flight options – more destinations and times.
• Grande Prairie needs more charter bus availability.
Q3: What is your comfort level with trying new technology?
By placing a number that corresponded with their comfort level on post-it notes, most of the participants indicated that they were either somewhat comfortable (5) or very comfortable (5) with trying new technology.
Below are the results of this informal poll:
Q4: What are the top financial concerns of older adults/seniors?
• The cost of seniors to attend facilities.
• Facility rental and usage fees are expensive.
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Comfort Level # of Responses 1 = not at all comfortable 1 2 = somewhat comfortable 5 3 = very comfortable 5 Tŏťăľ 11
• Reduce property taxes for all seniors not $100 offered if you are on poverty level; offer property tax relief.
• School fees added to property taxes: This is not applicable to most seniors.
• Aquatera fees are too high; sewer rate on outside water use does not make sense.
• Utility fees are expensive.
• Need more seniors housing.
• Cost of housing.
• Concerns about finances not lasting for entire life expectancy.
• Need more education about end-of-life care and financing.
• Seniors have fixed financial resources, and this is difficult with inflation.
Q5: What recreational activities or wellness activities for older adults/seniors are missing?
• Indoor tennis facility.
• Indoor walking track at the Eastlink Centre should be free for seniors.
• Intellectual and collaborative opportunities.
• Grande Prairie should host the 55+ senior games.
• An affordable and/or free space for clubs to meet.
• Bus trips to other places.
• Masters’ swimming program.
• Fitness (in addition to rehab) oriented swim sessions.
• Mat bowling
• Free 55+ walk and talk
• Table tennis
• More pickleball courts & availability during the day.
• Adult appropriate outdoor playground designed for fun and fitness.
• Organized trips
• More afternoon programming.
• Develop the walking trails, i.e., more seating and toilet facilities.
• Shade at outdoor playgrounds.
• A good wood floor, larger space.
• Indoor playgrounds to take grandkids to in the winter.
Q6: What is the #1 piece of advice you have for youth?
• Don’t be scared of us!
• Engage with seniors in your community.
• Save early & regularly for retirement; prepare and think long term. Retirement should not be financially stressful.
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• Be an active participant in your own life, do not just go with the flow that feels good in the moment.
• Have more respect for seniors.
Bonus Question: If the lawn bowling area at Muskoseepi Park was updated, would you try it out?
• Approximately 8 out of 20 participants indicated they would potentially try lawn bowling
Additional Comments:
• Grande Prairie should consider a more universal design philosophy when investing in major projects, i.e., maximizing age and diversity of groups using facilities, how long are they suitable for – are they year long or seasonal?
• The huge investment in the football/soccer stadium would have been better used to support a much larger percentage of the population and with four season usage than what the facility will provide.
• We should find out more about what other communities are doing for seniors.
Ernie Radbourne Pavilion Open House Sessions – Morning & Afternoon (Stakeholders)
Two open house sessions were held for community stakeholders and Grande Prairie residents at the Ernie Radbourne Pavilion. Group discussions were held in response to four questions regarding ways to better support older adults and seniors in our community
Q1: How can local businesses contribute to creating a more age-friendly community?
• Vulnerable people are judged at doctor’s offices when they go alone, but it is a different situation when someone is there to advocate for them.
• Need to educate the community on the stigmas that exist with vulnerable people; a lot of people do not know who to talk to/report these types of issues.
• The City needs to figure out how to hold people accountable for not providing appropriate services.
• Need a Link worker: someone to educate professionals on working with vulnerable people, act as advocates for them.
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• It would be nice to have something that when people are becoming older, they have an idea of what they have in the community, i.e., a directory, even though is challenging to keep them updated.
• Only some stakeholders were aware that Helpseeker provides a digital directory of local resources.
• Need a City/County database that people can put their business changes in and then the doctors can provide the link to patients
• More social services need to promote their work.
Q2: What gaps in community supports for older adults/seniors have you noticed?
• Struggles with financial banking: Many individuals need someone to go with them to help because they are not comfortable doing it online.
• Businesses need to become more inclusive, i.e., resources on how to assist individuals with dementia, many businesses do not have the small things such as signs on doors.
• Many do not have the resources for serving new immigrants to our community and for Indigenous peoples.
• Potentially host webinar sessions on working with individuals who speak different languages.
Q3: What are examples of incentives that the City could promote for businesses to be more Age-friendly?
• More advertising/awareness for those businesses that are age-friendly.
• Do not charge businesses that are making improvements to their environment, i.e., making their hallways/aisles bigger
• Highlight “accessible businesses” on City website.
Q4: How is the current rise in the cost of living impacting older adults in our community?
• Many older adults are living pay cheque to pay cheque.
• Low-income buildings are still expensive.
• Many older adults are not able to use support services, and some must pay in installments.
• It is challenging to get financially reimbursed for support services if you charge fees.
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Additional Comments:
• More communication and education on grant applications for service providers that apply to older adults/seniors.
• Accessible transit bus application needs to change.
• Need an all-inclusive, community directory for support services.
• Need to educate the community on health risks before it becomes an emergency.
• The City should help to promote Seniors Outreach.
• There is an overlap of services and organizations need to work together versus working against each other to get grants.
Grande Prairie & Area Community Compass Navigator Collective –Community of Practice (Stakeholders)
At the quarterly meeting for the Grande Prairie & Area Community Compass Navigator Collective – Community of Practice , community stakeholders were consulted regarding how to make Grande Prairie a more age-friendly community.
Q: What can we do to make our community more age-friendly?
• Improve Mobility: Better safety of the pathways, and while the trail system is well taken care of, many sidewalks need repairs.
• Bring back “defer property tax until you sold your home” – for those without mortgage and have equity.
• Getting mobility equipment at a reasonable price or to use in the mall is a challenge.
• A food bank just for seniors: Many will not use the existing food bank. Need a food bank that is dedicated to them – not technology-based and with delivery services. An accessible food bank that does not personal questions.
• Activities for seniors, i.e., places to socialize for the active, aging community members and where they will have the ability to meet other seniors.
• More affordable housing.
• Old Age Pension amount is not enough money.
• Utilities are too expensive.
• Our reliance on technology for everything is difficult for seniors, i.e., even when calling, not having to press 1 would be ideal.
• Build digital literacy skills.
• Need more education for seniors on scams/avoiding scams.
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Elders Caring Shelter (Residents & Stakeholder)
The Elders Caring Shelter in Grande Prairie supports homeless and at-risk Elders in the community, 55 years or older, by providing access to safe, affordable, and accessible shelter.
City Administration met with staff and residents of the Elders Caring Shelter and discussed the how to make Grande Prairie a more age-friendly community, as well as the specific needs of the residents residing at the shelter:
• Majority of residents are low income, relying on Old Age Security (OAS) and the Canada Pension Plan (CPP) for income.
• Many residents are between the ages of 55 and 65, with some facing challenges in finding work due to health issues or other barriers.
• The shelter provides affordable housing with room and board, including meals, for a monthly rent of $700.
Q:
What can we do to make our community more age-friendly?
Accessibility, Mobility, and Connectivity
• Few residents use transportation services, but those who do rely heavily on the City outreach worker for rides to work and medical appointments.
Community Supports and Health Services
• The shelter offers support with various administrative tasks, such as obtaining health care cards, pharmacy services, and assistance with job interviews and taxes.
• There is appreciation for the support received from the outreach worker, especially in relieving the stress of accessing medical appointments.
• Funding streams for transportation are at risk, potentially impacting residents' ability to access essential services.
• The shelter receives support from partners and fundraisers for hot meals and other necessities, but there are concerns about gaps in services, particularly regarding addiction and alcohol support.
• Residents face challenges in navigating programs related government supports.
• Some residents have experienced unexpected life events, such as sudden loss of income or transitioning from other provinces, highlighting the need for flexible and responsive support systems.
• The shelter plays a role in providing warm referrals and support to residents in crisis situations, including accessing home support and emergency funding.
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Social Participation, Recreation & Wellness
• Residents have limited resources for recreational activities and computer skills training.
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APPENDIX C: SURVEY METHODOLOGY
The online survey was launched on Monday, January 22 nd, 2024, and closed on Sunday, February 18 th 2024.
552 individuals initiated the survey, but only 434 respondents lived within the City of Grande Prairie and were 55 years of age or older. Responses from respondents that lived outside the City of Grande Prairie and/or were not yet 55 years of age, were filtered out for the purposes of this report.
412 was the average number of responses received for the main survey questions (multiple choice, select all that apply, and/or rating questions).
Survey Design
The survey design consisted of 34 main questions, primarily comprised of multiplechoice or rating questions, interspersed with 8 additional open-ended inquiries or additional branching questions. Only some respondents receive branching questions depending on the response provided in preceding question.
Available through the City’s Engagement website and utilizing the Survey Monkey platform, the survey was inspired by the Government of Alberta's Age Friendly Communities Checklist but tailored to suit the unique needs of our community. vii
To ensure inclusivity, paper copies of the survey available at open house engagement sessions and were distributed to City of Grande Prairie Home Support clients via mail. Approximately 104 survey responses were collected through the distribution of paper copies.
Survey Audience
The survey targeted residents aged 55 or older residing within Grande Prairie city limits. With a specific focus on this demographic, the survey aimed to capture the perspectives and experiences of individuals who are directly impacted by issues related to aging within the community. 4
Survey Reliability and Limitations
While the number of responses for each question varied, the average sample size per survey question was 412 out of a total population of 12,445 residents aged 55 plus. viii This makes the data collected from this survey reliable at a confidence level of 95%
4 According to the 2021 Census, Grande Prairie is home to approximately 12,445 residents aged 55 years and older: 6,525 female residents and 5,920 male residents.
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with a 5% margin of error. However, 71% of respondents are female, so the experiences of males aged 55 plus may be underrepresented in our survey data.
Please note that while online surveys do offer numerous benefits, such as costeffectiveness, convenience, and the ability to reach a wide audience quickly, they also come with several limitations.
Limited Accessibility: Not everyone has access to the internet or may be comfortable using it. This can lead to a biased sample, excluding certain demographics or individuals without reliable technology and/or internet. In this case, the response rate amongst male respondents was lower than expected.
Self-Selection Bias: Online surveys rely on voluntary participation, leading to selfselection bias. People who choose to respond may have common characteristics or opinions than those who do not, skewing the results.
Low Response Rates: Online surveys often suffer from low response rates compared to other survey methods. This can affect the reliability and representativeness of the data, especially if certain groups are more likely to respond than others.
Limited Question Types: It is difficult to both ask and respond to complex questions in a survey format. For example, responses may be limited by the options provided in multiple choice questions.
Potential for Misinterpretation: Without someone to clarify questions or provide context, respondents may misinterpret survey questions, leading to inaccurate or incomplete responses.
Data Security and Privacy Concerns: Online surveys raise concerns related to data security and privacy, particularly regarding the collection, storage, and transmission of sensitive information. This may result in individuals being reluctant to participate and disclose personal information.
Digital Literacy and Language Barriers: Respondents may vary in their digital literacy skills, impacting their ability to navigate the survey effectively. Language barriers can also arise if the survey is not available in multiple languages, or if the translation is inaccurate. It can also lead to incomplete answers on open-ended questions and make it difficult to interpret the response.
Technical Issues: Technical glitches, such as website errors or compatibility issues with different devices or browsers, can disrupt the survey process and discourage participation.
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Bot Responses: Online surveys are vulnerable to bot responses, which can distort data and compromise survey validity. Detecting and mitigating bot activity is crucial to ensure the accuracy and reliability of survey findings.
Survey Fatigue: Respondents may become bored when completing long and/or complex surveys which can negatively impact the quality of the data collected.
Mitigation Strategies:
• Offered paper surveys at public engagement sessions and mailed them to Home Support clients, ensuring accessibility for those who may not have internet access or prefer traditional methods.
• Conducted promotional activities at various locations around Grande Prairie to increase awareness and participation in the survey, reaching a wider audience, including the public engagement open house events.
• Ensured compliance with Freedom of Information and Privacy Laws to protect the confidentiality of respondents' personal information, fostering trust and confidence in the survey process.
• Implemented measures to review survey data, such as identifying potential bot responses, to maintain the integrity and reliability of the collected data.
• To reduce survey fatigue for this long survey, multiple-choice were prioritized questions to streamline response collection, recognizing the importance of efficiently gathering essential information, while also considering the frequency of survey administration.
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APPENDIX D: ENGAGEMENT SESSION ATTENDANCE
A
Well Together engagement sessions.
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total number of 177 residents and stakeholders were consulted
Dăťĕ Location Number January 23rd, 2024 Wild Rose Villa 16 Golden Age Centre – Afternoon 50 Golden Age Centre – Evening 9 January 24th, 2024 Ernie Radbourne Pavilion – AM (stakeholders) 9 Ernie Radbourne Pavilion – PM (stakeholders) 3 January 25th, 2024 Eastlink Centre 20 January 26th, 2024 Dieppe Manor 15 James Manor 10 February 8th, 2024 GP & Area Community Compass Navigator Collective – CoP (stakeholders) 26 February 12th, 2024 Elders Caring Shelter (residents & stakeholders) 19 Tŏťăľ All Sessions 177
in-person during our Aging
APPENDIX E: PROMOTION & MARKETING
This Aging Well Together engagement was promoted and marketed from December 21 st, 2023, to February 18 th, 2024.
The Aging Well Together information was outlined on the City’s Engagement platform, where it received 565 unique visitors including:
• 9 informed visitors meaning they viewed important links or visited multiple project pages.
• 544 engaged visitors who participated in the survey.
• 12 new registered users due to this specific project.
The following marketing materials and posts were created for this initiative:
• 500 postcards distributed through pharmacies.
• 50 posters printed for City Facilities & Seniors Lodges.
• A website Event was created.
• A Facebook Event was posted.
• 12 organic social media posts were shared.
o 12,246 impressions (number of views).
o 185 unique individuals engaged with the posts.
As an incentive to complete the survey, participants were provided with the option to provide their personal information at the end of the survey to be entered into a draw for a chance to win one of two (2) - $250 gift cards for Walmart.
Congratulations to our lucky Grande Prize winners
In addition, at the following open house engagement sessions, a raffle for a gift basket was conducted for those in attendance. Congratulations to the lucky winners at the Golden Age Center (both sessions), Eastlink Centre, Wild Rose Villa, Dieppe Manor, and James Manor.
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APPENDIX F: QUESTIONS & ANSWERS
Recreation & Events
What types of recreation opportunities are available at the Eastlink Centre for older adults/seniors?
The Eastlink Centre (#10 Knowledge Way) offers various programs, drop-in activities, equipment rentals, and more. There are numerous aquatic and dryland fitness classes, as well as other recreational programming available for older adults and seniors.
Detailed schedules can be found at: https://cityofgp.com/parks-recreation/facilitiesvenues/eastlink-centre/schedules
Residents can also contact AccessGP by dialing 311 to find out more about recreational opportunities and programs.
How do you apply for the Recreation Access Program?
The Recreation Access Program is available to help ensure that all residents have access to leisure, recreation, and fitness opportunities. The program offers a 75% subsidy on Eastlink Centre memberships, punch passes, and recreational programs for qualifying applicants.
For more information on eligibility and how to apply, please dial 311.
How can you find out about City events?
The City of Grande Prairie has an online Event Calendar found at: https://cityofgp.com/culture-community/news-events/event-calendar
This City’s Event Calendar page also includes details on how to subscribe to email notifications and/or how to submit information to have your community event listed.
Where can you find the calendar of events for the Golden Age Center?
The Grande Prairie Golden Age Center is located close to the entrance to Muskoseepi Park. The Golden Age Center offers many different activities for seniors and printed monthly calendars of their events are available for pick-up. In addition, events are posted on their Facebook page “GP Golden Age Center”.
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Contact the Golden Age Center at:
Address: 10222-101 Avenue, Grande Prairie, AB
Phone: 780-532-5818
Parks & Trails
When will the walking trail loop around the City be completed?
There are walking trail loops throughout the City that connect neighbourhoods. Please contact AccessGP by dialing 311 to identify any missing loops. New pathways are prioritized and constructed as the budget permits. There is no current timeline for a walking loop around the City.
Where can residents find updated maps of the trail system?
Grande Prairie boasts an excellent trail system, with over 100 km of trails to explore. A digital walking trail map, as well as a downloadable/printable walking trail map can be found at: https://cityofgp.com/parks-recreation/parks-trails/walking-trails
A list of the walking and hiking trails in Grande Prairie or the surrounding area can also be found in the annual Grande Prairie Guide : https://cityofgp.com/culturecommunity/about-grande-prairie/moving-grande-prairie.
Printed copies of the Grande Prairie Guide are also available at various locations around the city, please contact AccessGP by dialing 311 to find the closest location to you.
In the winter, is it safe to skate and/or snowshoe on Crystal Lake and Ivy Lake?
No, residents are asked not to skate, snowshoe, or participate in any winter activities on the frozen surfaces of Crystal Lake and Ivy Lake (or any stormwater ponds) due to safety concerns.
However, free outdoor skating is available at the Muskoseepi Park Skating Pond, as well as numerous outdoor rinks around the city (when a sufficient ice surface is present to allow for safe skating).
In addition, snowshoe rentals are available at the Ernie Radbourne Pavilion in Muskoseepi Park during the winter months.
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Information about the location and availability of the outdoor rinks can be found at the following: https://cityofgp.com/parks-recreation/gyms-ice-fields/outdoor-rinks, or by contacting AccessGP by dialing 311.
In the summer, are there activities that residents can participate in (or around) Crystal Lake (i.e., walking groups, kayaking)?
Crystal Lake is a beautiful location for biking, walking, birding, having a picnic, and more. On the west side, there is a bike terrain park, a seasonal building including washroom facilities (available from May to September), and a bird viewing platform. This platform over the water is excellent for watching ducks, geese, coots, other marsh birds, and if you time it right, trumpeter swans.
As Crystal Lake is a protected wetland area and an important nesting site for trumpeter swans, recreational use of any water craft (including kayaks) on the lake is prohibited (see Section 11.5 : City of Grande Prairie’s Municipal Development Plan ). ix
Currently, there are no formal walking groups at Crystal Lake.
Taxes and Benefits
Why have our property taxes increased?
Property taxes are determined by the budget passed by City Council. Council’s budget is based on the priorities that they have set and on their strategic plan.
Why do seniors have to pay school-tax fees on their property taxes?
In Alberta, all taxable property owners contribute to the school requisition that is sent to each municipality by the Government of Alberta Municipalities do not have input on who pays. Each municipality collects the school tax on behalf of the Government of Alberta.
Does the City offer any property tax relief or reductions for seniors?
The City of Grande Prairie provides a $100 credit on taxes for eligible, low-income seniors. The Government of Alberta provides the City of Grande Prairie with the list of qualified seniors and their residential addresses.
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Where can you go to find support with filing taxes or learning about government benefits for seniors?
Seniors Outreach is your “one stop shop for information” on benefits, services, and any income tax supports available. Seniors Outreach also hosts interagency meetings for community organizations that support seniors to connect and collaborate.
Contact Seniors Outreach at:
Address: 101, 10127-121st Avenue, Grande Prairie, AB
Phone: 780-539-6255
E- mail: info@seniorsoutreachgp.com
Website: www.gpcouncilonaging.com/sohome.html
Transit
How do you apply for Accessible Transit?
Printable or online application forms for Accessible Transit can be found at: https://cityofgp.com/city-services/permits-licenses-forms/transit/accessible-transitapplication For assistance or further information about Accessible Transit, please contact AccessGP by dialing 311.
How does the On-Demand bus service work?
On-Demand Transit is a bookable, shuttle service that connects on-demand bus stops in certain neighbourhoods with selected transit hubs.
Booking On-Demand Transit can be done in one of three ways:
• Download the Grande Prairie My Ride app to your phone
• Online through http://gpmyride.app.ridwithvia.com
• Phoning the dispatch centre at 780-830-RIDE (7433)
For further information about On-Demand Transit, please visit: https://cityofgp.com/roads-transportation/public-transit/demand, or contact AccessGP by dialing 311.
How do you apply for the Transit Access Program?
The Transit Access Program helps to ensure all residents of Grande Prairie have access to public transit and can stay connected to their community. It offers a 50% subsidy on the monthly SUPERPASS to qualifying applications.
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To find out more about the eligibility requirements and/or to complete your application, please visit: https://cityofgp.com/roads-transportation/publictransit/transit-access-program, or contact AccessGP by dialing 311 for additional information.
Why are there not more bus shelters available at bus stops?
The City has completed phase one of the shelter strategy which included the delivery and installation of the two heated shelters at the downtown terminus. Transit is currently preparing for phase 2 of the strategy, which will be presented to City Council in fall 2024 for consideration. Currently, there are 30 bus shelters available at stops in Grande Prairie.
Why are there not crosswalks close to the bus stops?
To be consistent with other municipalities the City of Grande Prairie follows national standards, developed by TAC (Transport Association of Canada) when deciding which crosswalks should be marked and what type of equipment should be installed.
The criteria for installing a marked crosswalk, with road markings and vertical signs, is published in the TAC’s Pedestrian Crossing Control Guide . x TAC recommends that marked crosswalks should not be installed at locations having very low pedestrian demand as this increases the probability of driver non-compliance and reduces road safety. The target threshold for a marked crosswalk is about 100 pedestrians observed within a 7-hour day – most locations do not meet the TAC standards hence most crosswalks in the City are classed as unmarked crosswalks. When reviewing existing pedestrian demand, we consider the age and mobility of the pedestrians using the crossing.
If you have any suggestions for marked crosswalks, please send a request to the City’s Traffic Engineering team and an assessment will be arranged. To ensure we observe the maximum number of pedestrians, our pedestrian surveys are undertaken during fine weather and on days when the schools are in session.
Crosswalk requests can be submitted by one of the following methods:
• By filling out the online form found at: https://access.cityofgp.com
• By contacting AccessGP by dialing 311 and providing them with the details of your request.
• By emailing info@cityofgp.com
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Community Social Development
Does the City of Grande Prairie have a Family and Community Support Services (FCSS) office like the County, Sexsmith, Wembley, and Beaverlodge?
Yes, the City of Grande Prairie FCSS program is administered by the Community Social Development (CSD) department in partnership with the Government of Alberta.
Through FCSS, the City of Grande Prairie currently funds 19 programs offered by community-based organizations, as well as the Home Support Program operated by the City of Grande Prairie.
For more information FCSS programs, please contact Community Social Development at: 780-538-0380, or by dialing 311.
How do you apply for the City’s Home Support program?
The Home Support Program is for families and individuals (including seniors) experiencing disruptions to normal routines, making it difficult to maintain and manage a healthy home.
Home Support fees are based on the client’s monthly household income and determined at the time of assessment. Additional information about the services provided and eligibility can be found at: https://cityofgp.com/culturecommunity/social-programs-and-initiatives/home-support
To book a Home Support assessment, please contact Home Support at: 780-538-0380, or by dialing 311.
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Additional Information
What is the best way to report a problem or concern to the City, and is there a number you can call to speak to someone to find out information about City programs?
Residents can contact the City through AccessGP to find out additional information about any City programs or services.
Contact AccessGP through any of the following:
• Dial 311 or 780-538-0300 (Monday to Friday, 8 a.m. to 6 p.m.)
• In Person at City Hall (10205 98th Street; Monday to Friday, 8:30 a.m. to 4:30 p.m.)
• Email: info@cityofgp.com
• Online through the Non-Emergency Citizen Portal: https://access.cityofgp.com/s/
For any emergencies, residents should dial 911.
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APPENDIX G: ONLINE/PRINTABLE SURVEY & FOIP STATEMENT
Aging Well Together Survey
1.Please choose where you currently live.
City of Grande Prairie
County of Grande Prairie
Other (please specify)
Aging Well Together Survey
2.Please select your gender.
Female
Male
Other (please specify)
3.Please select any of the following that apply to you:
I am a member of the 2SLGBTQ+ community
I was born outside of Canada
I am an Indigenous person
I am a visible minority
I am currently living with a chronic illness or physical disability
I am currently living with a cognitive disability
None of the above
I prefer not to say
4.Please select your age.
Under 55
55 to 64
65 to 74
75 to 84
85 to 94
95 +
5 What is your annual household income? (before tax)
Under $15,000
Between $15,000 and $29,999
Between $30,000 and $49,999
Between $50,000 and $74,999
Between $75,000 and $99,999
Between $100,000 and $150,000
Over $150,000
I prefer not to disclose my household income
6.What is your current employment status?
Employed Full-time
Employed Part-time
Employed on a Casual or On-call Basis
Self-Employed
Retired
Other (please specify)
7 When you retire, do you intend to continue living in Grande Prairie?
Yes
Yes, but only part of the year
No
Unsure, still deciding
Aging Well Together Survey
Aging Well Together Survey Outdoor Spaces and Buildings
8.How satisfied are you with the accessibility of sidewalks, pathways and trails in Grande Prairie?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
9.How satisfied are you with the accessibility and availability of public washrooms and changerooms in Grande Prairie?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
10 How satisfied are you with the accessibility of public buildings and businesses in Grande Prairie?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
11.Are you able to easily access the amenities that you need, such as grocery stores, church, government buildings and community centres?
Yes
Sometimes
No
12 How would you rate your feelings of safety and security in Grande Prairie?
Very unsafe Unsafe Neutral Safe Very safe
Aging Well Together Survey Transportation
13 Do you currently drive?
Yes No
Aging Well Together Survey
14.Please rate your comfort level with driving in Grande Prairie.
15.How satisfied are you with the availability of parking and drop-off/pick-up locations in Grande Prairie?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
16 How satisfied are you with the snow removal from public sidewalks, roads and parking areas?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
17 Do you use public or accessible transit in Grande Prairie?
Yes
Sometimes No
Aging Well Together Survey
Very uncomfortable Uncomfortable Neutral Comfortable Very comfortable
Aging Well Together Survey
18.How satisfied are you with the accessibility, affordability and convenience of the public transit options available in Grande Prairie?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Housing
19 Please choose the option that best describes your current living situation.
Own a house/condo/duplex/townhouse/manufactured home
Renting a private house/condo/duplex/townhouse/manufactured home
Living with friends or family
Living in a senior independent living complex
Living in a senior assistive or supportive living residence
Living in a senior long-term care facility
Living in a shelter
Living in a hospice care facility
Living in a hotel
I am currently unhoused with nowhere to live
Other (please specify)
20.Is your current housing situation affordable and does it meet your needs?
Yes No
21.Do you currently live alone?
Yes
No Aging Well Together Survey
Aging Well Together Survey
22.Are you currently the primary caregiver for a partner or spouse with a chronic illness, disability and/or cognitive decline?
Yes
No
Aging Well Together Survey
23 How safe is your current neighbourhood?
Aging Well Together Survey
24 Do you find it easy to find affordable and reliable home or yard maintenance, snow removal and/or other similar services when needed?
Yes
Sometimes
No
Not applicable
Aging Well Together Survey
Social Participation
25.Do you feel that Grande Prairie has enough events and activities available for older adults and seniors to meet their social, physical and recreational needs?
Yes
No
Very unsafe Unsafe Neutral Safe Very safe
26.In the past 12 months, which of the following social activities have you participated in?
Select all that apply.
Attending social clubs or groups
Regular gatherings with friends or family
Religious or spiritual activities
Participating in cultural events or festivals
Engaging in group discussions or book clubs
Playing cards or board games
Attending classes to learn new things or enhance skills
I do not regularly participate in any social activities
Other (please specify)
27.In the past 12 months, which of the following physical activities have you participated in?
Select all that apply.
Five/ten pin bowling
Canoeing or kayaking
Cross-country skiing
Curling
Cycling
Dancing
Downhill skiing or snowboarding
Exercise classes (e.g., yoga, pilates, aerobics)
Golfing
Hockey
Hiking or walking
Pickleball
Racket sports (i.e. tennis, squash, racketball, etc.)
Running
Skating
Snowshoeing
Strength training
Swimming
Lawn bowling
I do not regularly participate in any physical activities
Other (please specify)
28.Inthepast12months,whichofthefollowingrecreationalactivitieshaveyouparticipated in?Selectallthatapply.
Art(painting,drawing,etc)
Birdwatchingornatureobservation
Boardgamesorpuzzles
Boating
Camping
Computerortechnology-relatedactivities
Cookingorbaking
Crafting
DrivingATVs(All-TerrainVehicles)
Fishing
Gardeningorhorticulture
Huntingortrapping
Knitting,crochetingorembroidery
Playingmusicalinstruments
Photography
Readingorwriting
Restoring/Repairing
Sewingorquilting
Travelling
Woodworking
Idonotregularlyparticipateinanyrecreationalactivities
Other(pleasespecify)
29 Whatsocial,physicaland/orrecreationalactivitieswouldyouliketohaveavailablefor olderadultsandseniorstoparticipateinthatarecurrentlyunavailableinGrandePrairie?
AgingWellTogetherSurvey RespectandInclusion
30.Doyoufeelthatolderadultsandseniorsarewelcomeandincludedincommunity programsandevents? Yes
31 Inthepast12months,haveyouheldavolunteerpositioninthecommunity? Yes No
Iusedtovolunteer,butnotinthepast12months
32 Pleasedescribethewaysthatyouhavevolunteeredorarecurrentlyinvolvedin supportingourcommunityinthisimportantway
33.Doyoufeelthattheneeds,interestsandconcernsofolderadultsandseniorsareproperly consideredandaddressedinthecommunity?
No AgingWellTogetherSurvey CivicParticipationandEmploymentOpportunities
Sometimes
AgingWellTogetherSurvey
AgingWellTogetherSurvey
Yes Sometimes No AgingWellTogetherSurvey CommunitySupportsandHealthServices
34 Do you currently have access to a family doctor or nurse practitioner?
35 How easy do you find it to access the community services and supports you need?
Easy
Neither easy nor difficult
Difficult
Not applicable Aging Well Together Survey
36.What challenges have you faced in accessing community services and supports?
37.In the past 12 months, have you experienced financial strain or hardship due to the cost of energy? (electricity, natural gas and/or fuel)
Not applicable Aging Well Together Survey
38.Please rate your level of comfort with using technology to stay connected to your family, friends and community.
Yes No
Aging Well Together Survey
No
Yes Sometimes
Communication and Information Very uncomfortable Uncomfortable Neutral Comfortable Very comfortable
39.How do you typically learn about local events, programs and services? Select all that apply.
Word of mouth
Browsing community or event-specific websites
Facebook Instagram LinkedIn
X (formerly Twitter)
Email newsletters
Newspapers
Pamphlets
Community bulletin boards
Radio
TV
Community organizations
Local government channels
Events or fairs
Educational institutions
None of the above
Other (please specify)
40 How would you rate the overall quality of life for older adults and seniors living in Grande Prairie?
41 What additional ideas or recommendations do you have for improving the quality of life for older adults and seniors living in Grande Prairie?
42.Do you want to submit your name and contact information to be entered into a draw for a gift card?
Yes
No
Poor Fair Neutral Good Excellent
Aging Well Together Survey
CONFIDENTIALITY
The collection of personal information is authorized under Section 33(c) of the Freedom of Information Act, R.S.A. 2000, c. F-25 (“FOIP Act”), as amended from time to time. The purpose of the “Aging Well Together” survey is to collect new information about factors, influences and processes that contribute to healthy aging in our community. The target population and objectives are geared towards the aging demographic by examining the various factors that impact healthy aging, such as general health and well-being, physical activity, use of health care services, social participation, as well as work and retirement transitions. All survey responses will be anonymized and reported in aggregate. Individual responses will not be personally identifiable, ensuring the confidentiality of participants. The survey results will be shared with City Council, Community Partners that support the “Aging Well Together” initiatives and may be posted on City Social Media Platforms.
As an option, respondents may choose to provide their first name, email address, and phone number for entry into a draw to win one of two (2) - $250 gift cards to Walmart. This information will be used solely for the purpose of conducting the draw and will not be associated with survey responses in any way. All personal information collected, including optional draw entry details, will be securely stored. Personal information will be retained until the conclusion of the draw, after which it will be securely destroyed within 3 months of the survey's closing date. If you have any questions about the collection, use, disclosure or destruction of your personal information, please contact: Melissa Tucker – Social Policy Advisor @ mtucker@cityofgp.com.
43 Please enter your contact information below to enter into the draw.
Name
Email Address
Phone Number
END NOTES
i Government of Alberta (2023). Building age-friendly communities: A guide for location action https://open.alberta.ca/dataset/f8ae3f06-d14d-43c7-b8fc-8a2f597e5aa7/resource/caa0c420-da78-4ade-a56bd832bc2c782f/download/scss-building-age-friendly-communities-guide-for-local-action-2023.pdf
ii City of Grande Prairie (2024). City of Grande Prairie strategic plan 2022-2025 https://cityofgp.com/citygovernment/mayor-city-council/councils-strategic-plan
iii Government of Alberta (2024). Age friendly communities [website]. https://www.alberta.ca/age-friendlycommunities
iv Government of Alberta (2024). Age-friendly Alberta recognition award [website]. https://www.alberta.ca/agefriendly-alberta-recognition -award
v Government of Canada (2023). New horizons for seniors program [website]. https://www.canada.ca/en/employment-social-development/programs/new-horizons-seniors.html
vi City of Grande Prairie (n.d.). Grande Prairie & area community compass [website]. https://cityofgp.com/culturecommunity/social-programs-and-initiatives/community-compass
vii Government of Alberta (2023). Building age-friendly communities: Age-friendly checklist https://open.alberta.ca/dataset/61a066e1-5605-4041-b92f-84181a91d2b2/resource/bcf4c097-b873-4d07-a680f4d69c4c70d1/download/scss-building-age-friendly-communities-accompanying-materials-checklist-2023.pdf
viii Statistics Canada (2023). Census profile. 2021 census of population [table]. https://www12.statcan.gc.ca/censusrecensement/2021/dp-pd/prof/index.cfm?Lang=E (accessed April 15, 2024)
ix City of Grande Prairie (2024). Municipal development plan: Bylaw C-1462 https://cityofgp.com/sites/default/files/2024-01/bc%201462%20MDP%20for%20Web%20with%20Maps_0.pdf
x Transport Association of Canada (2018). Pedestrian control guide https://www.tac-atc.ca/en/pedestrian-crossingcontrol-guide-third-edition
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