City Manager's Message

ABOUT IRVING

OUR VISION

Irving will be the model for safe and beautiful neighborhoods, a vibrant economy and exceptional recreational, cultural and educational opportunities.

OUR MISSION

Deliver exceptional services and promote a high quality of life for residents, visitors and businesses.

VALUE STATEMENTS

We have PRIDE in all that we do. We are:

 Professional in our interactions with the community, our customers and each other.  Resilient means we never give up in our quest for service excellence.

 Innovative by always seeking out better ways to achieve our goals.  Dependable in our actions and desire to see our work through completion.  Ethical through commitment to always do right for our city, residents and co-workers.

Message from City Manager

With more than 240,000 residents and about 10,000 businesses, Irving has grown into one of the most desirable cities to live, work and play in Texas. The community boasts diverse housing, neighborhoods, restaurants, businesses, culture, entertainment and most importantly: people. The City of Irving relies on a Strategic Plan adopted by City Council to provide a clearly articulated framework for decisions that affect the city’s infrastructure, services and quality of life.

Strategic thinking, planning for the future and asset management play a strong role in the City of Irving organizational culture. In 2015, the City Council adopted six strategic plan goals and 25 objectives based on input from City Council, staff, residents, visitors and businesses. The strategic plan guides policy decisions for the city, including future growth and development, municipal operations, spending and capital investments.

GOAL 1 - Financial Sustainability GOAL 2 - Systematic Infrastructure Investment GOAL 3 - Vibrant Economy GOAL 4 - Service Excellence GOAL 5 - Inclusive and Collaborative Governance GOAL 6 - Talented and Energized Workforce

Systematic attention to strategic plans has allowed Irving to stay focused on what is most important to the community and drives advancement in the areas that matter most. Citizen satisfaction with code enforcement, appearance of the city, quality of life, and other indicators of success have risen while the city’s business sector continues to thrive.

A strong foundation is key to a successful workplan, and the City of Irving Strategic Plan goals and objectives provide a roadmap for the operations that keep the city maintained, looking great and running smoothly.

Chris Hillman Irving City Manager