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Awards Accomplishments

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A Look Ahead

A Look Ahead

Awards

Certificate of Planning Excellence

Texas Chapter of the American Planning Association Planning and Community Development

Destination Marketing Accreditation Program

Irving Convention and Visitors Bureau

First Police Department to Complete the Requirements for One Mind Campaign International Association of Chiefs of Police Irving Police Department

Accreditation with the Texas State Library and Archives Commission

Irving Library Services

Excellence in Code Enforcement Award

Building Officials Association of Texas Code Enforcement Department

Certificate of Achievement for Excellence in Financial Reporting

for the Comprehensive Annual Financial Report Fiscal Year 2018-19 Government Finance Officers Association Financial Services

Distinguished Budget Presentation Award for the FY 2019-20 Budget

Financial Services

2020 Municipal Traffic Safety Initiative Award for High-Volume Courts

Municipal Courts Education Center Irving Municipal Court

2020 Texas Employer Traffic Safety Award

National Safety Council Irving Municipal Court

2020 Leading Fleet Award

The city received the 2020 Leading Fleet award given to the top 50 fleets in the nation that are performing at a high level in fleet leadership, competitiveness, efficiency and demonstrated effectiveness in overcoming challenges.

Insurance Services Office Inc. ISO-1, Public Protection Classification

Texas Department of Insurance State Fire Marshal’s Officer Irving Fire Department

Tree City USA - 12th Consecutive Year

Arbor Day Foundation Parks and Recreation Department

Scenic City Certification

Scenic Texas Capital Improvement Program

President’s Circle Award

Keep America Beautiful Keep Irving Beautiful

ACCOMPLISHMENTS

ROAD TO THE FUTURE

 $18 Million Dedicated to Maintenance in FY20  77 Roads Overlaid/Improved  131 Roads Treated with Pavement Restoration  23.4 Centerline Miles Reconstructed  26,773 Tons of Asphalt Pavement Installed

CityofIrving.org/Road-to-the-Future

IRVING 360° 2.0

The city launched Irving 360° 2.0, a program to empower civic academy graduates to use data to solve a pressing community issue. The inaugural cohort was challenged to identify ways in which the city can engage residents who have not historically participated in local government.

NEW UTILITY BILLING SYSTEM

The city implemented a new utility billing system with a customer portal allowing users to access their account information and make real-time online payments in one place. This new portal allows customers to view current and past bills on-demand, hourly meter readings, and daily and monthly use history.

MyIrvingBill.org

2020 CENSUS

The city promoted the 2020 Census through the Complete Count Committee and coordinated outreach with the Census Bureau and Dallas County Campaigns. Irving’s self-response rate for the 2020 Census was 61.9%.

MUNIS SOFTWARE CONVERSION

The City of Irving entered into a $3 million contract with Tyler Technologies to replace Banner with its Munis ERP (Enterprise Resource Planning) software. This undertaking covered 28 modules and spans approximately three years for full implementation. Phase 1 of the project, focused on the city’s financial services, went live in October 2019. Phase 2 of the project, which focuses on Human Resources functions, launched in December 2020.

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