Lakeland Fire Department 2015 Annual Report

L A K E L A N D F I R E D E PA R T M E N T

2015 annualreport

table of contents 6

MESSAGE FROM THE CHIEF

7

INTRODUCTION, PURPOSE AND SCOPE

8

VISION, MISSION, MOTTO, AND CREED

10

H I S T O RY

13

S H A P I N G O U R F U T U R E BY B U I L D I N G O N O U R PA S T

14

P R E S E R V I N G O U R H I S T O RY

16

TA B L E O F O R G A N I Z AT I O N

18

Y E A R I N R E V I E W BY T H E N U M B E R S

22

A D M I N I S T R AT I O N D I V I S I O N

25

D E PA R T M E N T B U D G E T

26

FA C I L I T I E S

28

A P PA R AT U S

30

N E W A P PA R AT U S T O B E T T E R S E R V E YO U

32 34

O P E R AT I O N S D I V I S I O N INSURANCE SERVICES OFFICE CLASS 1

36

RESCUE DIVISION

40

TRAINING DIVISION

42

TA K I N G T R A I N I N G S E R I O U S A L L Y E A R

46

TECHNICAL RESCUE

48

AIRCRAFT RESCUE AND FIRE FIGHTING (ARFF)

50

PERSONNEL

54

FIRE SAFETY MANAGEMENT DIVISION

58

C O M M U N I C AT I O N S A N D O U T R E A C H

MESSAGE

from the chief Fo r a t h i rd y e a r i n a ro w, I c o u l d n ’ t b e p ro u d e r t o p re s e n t t h e L a k e l a n d F i re D e p a r t m e n t ’s ( L F D) A n n u a l R e p o r t . T h e 2 0 1 5 re p o r t w i l l p ro v i d e y o u w i t h a w r i t t e n a n d v i s u a l re v i e w o f t h e a c c o m p l i s h m e n t s a n d s t a t i s t i c a l d a t a f o r t h e c a l e n d a r y e a r a s w e l l a s p ro v i d e i n s i g h t i n t o t h e v a r i o u s d i v i s i o n s t h a t m a k e u p o u r g re a t f i re d e p a r t m e n t .

We w o r k d i l i g e n t l y a s a d e p a r t m e n t t o l i v e t h e C i t y o f L a k e l a n d ' s v a l u e s a n d f u l f i l l o u r c i t y a n d d e p a r t m e n t ’s m i s s i o n a n d v i s i o n . O u r f i re d e p a r t m e n t i s m a d e u p o f a n i n c re d i b l y d e d i c a t e d a n d d i v e r s e g ro u p o f p e o p l e w h o c o n s i s t e n t l y d i s p l a y a p ro f e s s i o n a l c o m m i t m e n t t o p ro t e c t t h e l i f e a n d p ro p e r t y o f o u r b e a u t i f u l c i t y ’s c i t i z e n r y a n d v i s i t o r s . I t i s o u r d u t y t o p ro v i d e p ro f e s s i o n a l , c o m p a s s i o n a t e , a n d re s p e c t f u l e m e rg e n c y s e r v i c e s t o a n y o n e i n n e e d .

O u r f i re d e p a r t m e n t p ro v i d e s m u l t i p l e s e r v i c e s , i n c l u d i n g : f i re s u p p re s s i o n , n o n -t r a n s p o r t P a r a m e d i c s f o r E m e rg e n c y M e d i c a l S e r v i c e s ( E M S ) re s p o n s e , f i re i n s p e c t i o n s a n d i n v e s t i g a t i o n s , p l a n s re v i e w, a n d c o m m u n i t y o u t re a c h . O u r f i re d e p a r t m e n t i s a l s o v e r y d y n a m i c i n t h a t w e h a v e a Te c h n i c a l R e s c u e Te a m o f f e r i n g re s c u e s e r v i c e i n c o n f i n e d s p a c e s , t re n c h , h i g h a n g l e , b u i l d i n g c o l l a p s e a n d v e h i c l e o r m a c h i n e r y e n t r a p m e n t . A d d i t i o n a l l y , t h e d e p a r t m e n t a l s o p ro v i d e s A i rc r a f t R e s c u e a n d F i re F i g h t i n g ( A R F F ) p ro t e c t i o n a t t h e L a k e l a n d L i n d e r R e g i o n a l A i r p o r t .

A s y o u e x p l o re d e e p e r i n t o t h i s a n n u a l re p o r t I h o p e t h a t y o u n o t o n l y b e c o m e m o re f a m i l i a r w i t h t h e d e p a r t m e n t ’s s e v e r a l d i v i s i o n s b u t g a i n a g re a t e r a p p re c i a t i o n f o r t h e q u a l i t y a n d p ro f e s s i o n a l i s m o f t h e p e o p l e t h a t m a k e i t p o s s i b l e . O u r d e p a r t m e n t ’s d i v i s i o n s i n c l u d e : A d m i n i s t r a t i o n w h i c h p ro v i d e s b u d g e t a r y g o v e r n a n c e f o r t h e f i re d e p a r t m e n t a n d i n c l u d e s a p p a r a t u s a n d e q u i p m e n t m a i n t e n a n c e , w h i c h i s re s p o n s i b l e f o r m a i n t a i n i n g a l l e m e rg e n c y v e h i c l e s , s t a f f c a r s , a n d a n y e q u i p m e n t c a r r i e d o n t h e m . O p e r a t i o n s w h i c h i s re s p o n s i b l e f o r a l l f i re a n d m e d i c a l re s c u e re s p o n s e f ro m t h e 9 1 1 c a l l s y s t e m a n d i n c l u d e s t r a i n i n g , w h i c h i s re s p o n s i b l e f o r a l l i n t e r n a l a n d e x t e r n a l s k i l l l e v e l t r a i n i n g re q u i re d f o r f i re f i g h t i n g a n d m e d i c a l s e r v i c e p e r s o n n e l a n d d e l i v e r y .

A s w e l l a s F i re S a f e t y M a n a g e m e n t , w h i c h i s re s p o n s i b l e f o r f i re i n s p e c t i o n s , f i re p e r m i t t i n g , s t a t e a n d l o c a l f i re c o d e c o m p l i a n c e , a n d c o n s t r u c t i o n p l a n s re v i e w a n d a p p ro v a l .

T h e L a k e l a n d F i re D e p a r t m e n t h a d s e v e r a l a c c o m p l i s h m e n t s t o b e p ro u d o f i n 2 0 1 5 , w h i c h a re h i g h l i g h t e d i n t h i s d o c u m e n t , h o w e v e r a s t h e F i re C h i e f I a m p a r t i c u l a r l y p ro u d o f t h e d e p a r t m e n t re c e i v i n g t h e h i g h e s t p o s s i b l e I n s u r a n c e S e r v i c e s O f f i c e ( I S O ) s c o re o f a 1 . T h a t s u c c e s s i s a d i re c t re s u l t o f t h e h a r d w o r k o f t h e d e p a r t m e n t ’s a d m i n i s t r a t i o n a n d p e r s o n n e l w h o s t r i v e f o r e x c e l l e n c e i n e v e r y t h i n g t h e y d o . A n I S O C l a s s i f i c a t i o n o f a 1 t r a n s l a t e s d i re c t l y i n t o p o t e n t i a l i n s u r a n c e s a v i n g s f o r c i t i z e n s a s w e l l a s p e a c e o f m i n d k n o w i n g t h a t L a k e l a n d ’s re s i d e n t s h a v e a t o p n o t c h f i re d e p a r t m e n t . Yo u ’ l l l e a r n m o re a b o u t t h i s a c h i e v e m e n t a n d m a n y o t h e r a c c o m p l i s h m e n t s m a d e b y t h e d e p a r t m e n t i n t h e l a s t y e a r a s y o u re a d t h i s re p o r t .

I t i s m y d i s t i n c t h o n o r t o s e r v e a s F i re C h i e f f o r t h e C i t y o f L a k e l a n d . I w o u l d l i k e t o s i n c e re l y t h a n k t h e c o m m u n i t y w e s e r v e f o r t h e c o n t i n u e d s u p p o r t a n d t r u s t re p e a t e d l y e x h i b i t e d t o o u r f i re d e p a r t m e n t . I w o u l d e s p e c i a l l y l i k e t o t h a n k t h e d e v o t e d m e n a n d w o m e n o f t h e L a k e l a n d F i re D e p a r t m e n t , a b o v e a l l e l s e , f o r t h e i r c o m m i t m e n t a n d p ro f e s s i o n a l i s m i n c a r r y i n g o u t t h e i r re s p e c t i v e d u t i e s . I w o u l d a l s o l i k e t o t h a n k t h e M a y o r, C i t y C o m m i s s i o n e r s a n d C i t y M a n a g e m e n t f o r t h e i r g u i d a n c e , g o v e r n a n c e , a n d s u p p o r t . T h i s a n n u a l re p o r t , a n d t h e a c h i e v e m e n t s i t c h ro n i c l e s , i s a t e s t a m e n t t o o u r p e r s o n n e l ’s a b i l i t i e s a n d d e d i c a t i o n a s w e l l a s t h e q u a l i t y o f t h e L a k e l a n d F i re D e p a r t m e n t .

A s a l i f e l o n g m e m b e r o f t h i s c o m m u n i t y , i t i s t r u l y a p r i v i l e g e t o s e r v e t h i s c o m m u n i t y a s i t s F i re C h i e f a n d I a m b l e s s e d t o b e a p a r t o f s u c h a g re a t t e a m t h a t i s d e d i c a t e d t o p ro v i d i n g s u p e r i o r e m e rg e n c y s e r v i c e s .

S i n c e re l y ,

C h i e f G a r y B a l l a rd

6

introduction

T h e L a k e l a n d F i re D e p a r t m e n t p ro v i d e s c o m p re h e n s i v e a n d h i g h q u a l i t y f i re , e m e rg e n c y m e d i c a l a n d s p e c i a l operations

e m e rg e n c y

re s p o n s e

services to the

City of Lakeland and portions of unincorporated L a k e l a n d . T h e d e p a r t m e n t a l s o p ro v i d e s f i re a n d l i f e s a f e t y e d u c a t i o n , f i re i n s p e c t i o n , p l a n s re v i e w, c o d e e n f o rc e m e n t s e r v i c e s , a n d c o m m u n i t y s u p p o r t .

purpose

T h e p u r p o s e o f t h i s re p o r t i s t o p ro v i d e t h e c i t i z e n s of

Lakeland,

the

M a y o r,

City

Commissioners,

A d m i n i s t r a t o r s , E m p l o y e e s a n d a n y o t h e r i n t e re s t e d parties, a concise summary of what the state of the L a k e l a n d F i re D e p a r t m e n t i s a n d a n o v e r v i e w o f w h a t the department has accomplished in 2015. It is also a s u m m a r y o f t h e d e p a r t m e n t ’s a c t i v i t i e s a n d p ro j e c t s that have been completed.

scope

T h i s a n n u a l re p o r t c o n t a i n s i n f o r m a t i o n a b o u t t h e e m e rg e n c y re s p o n s e s , t r a i n i n g , p e r s o n n e l , a n d n o n e m e rg e n c y a c t i v i t i e s u n d e r t a k e n b y t h e L a k e l a n d F i re D e p a r t m e n t b e g i n n i n g J a n u a r y 1 , 2 0 1 5 t h ro u g h D e c e m b e r 3 1 , 2 0 1 5 . T h e re p o r t s u m m a r i z e s t h e s e activities using the best available information at the t i m e o f t h e re p o r t ’s c o m p i l a t i o n .

vision mission

creed

To b e t h e b e s t p u b l i c s a f e t y o r g a n i z a t i o n f o c u s e d o n providing superior service.

Ensure the health, safety and well-being of our community through servant leadership in a positive organizational culture.

To p e r f o r m m y d u t y w i t h h o n o r, integrity, and trust.

Duty is our obligation to perform what is expected and required in order to fulfill the expectations of the positions we hold.

Honor is honesty and fairness in carrying out, acting, and living the values and mission of the Lakeland Fire Department.

Integrity is doing what is morally and ethically right.

In doing so I will bring a positive attitude to work, will take responsibility for my actions, will support my fellow firefighters, and will have the courage to do the right thing for the right reasons without exception.

Tr u s t i s t h e u n q u e s t i o n i n g b e l i e f i n o u r s t r e n g t h a n d a b i l i t y t o perform at our best.

motto

Ev e r y o n e g o e s h o m e .

8

ourhistory

T H E E A R LY Y E A R S

Lakeland officially began as a community in 1885 and in its early days experienced several fires that would lead to the eventual organization of a fire company. Fire protection in Lakeland started as early as 1891 with the purchase of two dozen buckets, a few axes, and a ladder for use by bucket brigades. But by 1905, after three disastrous fires swept through and leveled several major commercial areas in Lakeland, the need for an organized fire brigade was a p p a r e n t . T h e s e e v e n t s p r o m p t e d c o m m u n i t y l e a d e r s t o s e c u r e f u n d i n g f o r t h e d e p a r t m e n t ’s f i r s t m a j o r e q u i p m e n t purchases; two portable fire engines that could be drawn by hand or horse.

Fo r t u n a t e l y f o r L a k e l a n d , i t s l e a d e r s w e r e w i s e e n o u g h t o s e e t h e n e e d f o r r e a l a n d o r g a n i z e d p r o t e c t i o n o f i t s c i t i z e n ’s l i v e s a n d p r o p e r t y . B e t w e e n 1 9 0 5 a n d 1 9 0 8 m a j o r i n v e s t m e n t s w e r e m a d e i n t o w h a t w a s t h e n a l o o s e group of volunteer firefighters. By 1909 a volunteer fire department was formally organized and granted horses, w a g o n s , a n d t h e b e s t a v a i l a b l e f i r e f i g h t i n g e q u i p m e n t b y t h e c i t y c o m m i s s i o n . T h e v o l u n t e e r d e p a r t m e n t ’s n u m b e r s g r e w t o m e e t t h e i n c r e a s e d d e m a n d f r o m t h e c i t y ’s s t e a d y g r o w t h a n d b y 1 9 1 3 t h e d e p a r t m e n t h a d p u r c h a s e d i t s f i r s t m o t o r i z e d v e h i c l e , a n A m e r i c a n L a Fr a n c e p u m p e r. T h e 1 9 1 0 s s a w t h e e x p a n s i o n o f a c i t y w i d e , a l a r m s y s t e m and the purchase of additional firefighting engines.

10

The growth seen during those years came to fruition when the Lakeland Fire Department became a career fire department on August 1, 1916. The 1920s ushered in the addition of two substations that were later shuttered d u r i n g t h e d e p r e s s i o n - e r a 1 9 3 0 s . Fo r t u n a t e l y , t h a n k s t o p o s t - w a r b o o m , L a k e l a n d f l o u r i s h e d i n t h e 1 9 4 0 s a n d i t s p o p u l a t i o n g r e w, c r e a t i n g h i g h e r d e m a n d f o r e m e r g e n c y r e s p o n s e . B y 1 9 4 9 , t w o f u l l s t a t i o n s w e r e a d d e d t o serve Lakeland. Improvements and additions have been made to the department every decade since with exciting a d d i t i o n s l i k e : Te c h n i c a l R e s c u e i n t h e 1 9 8 0 s ; t h e f o r m a l c r e a t i o n o f t w o s e p a r a t e b a t t a l i o n s i n 2 0 0 4 ; t h e a d d i t i o n of Aircraft Rescue and Firefighting (ARFF) in 2007; and the addition of a new truck company in December 2014 that c a m e w i t h t h e o p e n i n g o f n e w F i r e S t a t i o n 7.

Like many fire departments in the nation, the demand and volume of fire related emergencies versus medical calls has completely shifted, and today of the nearly 23,000 service calls the department receives annually a majority are medical in nature. On December 15, 2003, LFD moved from providing Basic Life Support (BLS) medical services to Advanced Life Support (ALS) medical services at some of its stations and completed the transition to ALS care f o r i t s e n t i r e s e r v i c e a r e a b y J a n u a r y 3 1 , 2 0 1 1 . T h e d e p a r t m e n t r e m a i n s a n o n -t r a n s p o r t d e p a r t m e n t .

11

W H O W E A R E T O D AY To d a y ’s L a k e l a n d F i r e D e p a r t m e n t h a s g r o w n t o e m p l o y 1 7 0 p e r s o n n e l ; o p e r a t i n g s e v e n s t a t i o n s , a m a i n t e n a n c e f a c i l i t y , t r a i n i n g c e n t e r, a n d a n a d m i n i s t r a t i v e b u i l d i n g , w i t h a r e s p o n s e a r e a o f a p p r o x i m a t e l y 8 4 - s q u a r e m i l e s in 2015. The department has also broadened its range of services to include heavy rescue, technical rescue, fire prevention, fire code enforcement, fire investigation, aircraft rescue and firefighting, and in-house fleet maintenance; all in addition to fire suppression and emergency medical response.

In recent history the department has celebrated other historical accomplishments, like providing Lakeland with the best Insurance Services Office (ISO) Public Protection Classification Rating of a 1, the highest it has ever e n j o y e d . A l t h o u g h t h e d e p a r t m e n t c o u l d b e n e f i t f r o m a m o r e r o b u s t Tr a i n i n g a n d R e s c u e d i v i s i o n t o a s s i s t w i t h i t s ever expanding workload, the Lakeland Fire Department of today enjoys top of the line equipment, highly trained and professional personnel, and the ability to provide outstanding emergency response services to the people of Lakeland because of the forward thinking of its leaders over a hundred years ago.

APPROACHING A MILESTONE The growth seen during those years came to fruition when the Lakeland Fire Department became a career fire department on August 1, 1916. The department will celebrate 100 years of service as a professional force on August 1 6 , 2 0 1 6 . T h e s i g n i f i c a n c e o f t h i s m i l e s t o n e i s a t t h e f o r e f r o n t o f t h e d e p a r t m e n t ’s p l a n n i n g f o r t h e c e n t e n n i a l celebration, and the achievement will be celebrated several ways including a commemorative centennial badge, a p p a r a t u s d é c o r, a c o m m u n i t y c e l e b r a t i o n , a n d m o r e . T h i s i s a w a y o f e m b r a c i n g t h e d e p a r t m e n t ’s r i c h h i s t o r y w h i l e celebrating with the community that made it possible.

12

LEAPING LENA

HEAVY RESCUE TRUCK 73

ORIGINAL STATION #2

STATION 7

SHAPING OUR FUTURE

BY B U I L D I N G O N O U R PAS T

FIREFIGHTERS OF THE 1950S WITH MINIMAL PROTECTIVE GEAR

TODAY’S FIRE FIGHTERS

TRAINING IN THE 1960s

TRAINING TODAY

13

preserving our history

L E N A’ S STORY

Leaping Lena is a point of pride for the Lakeland Fire Department. Lena, as the truck is affectionately known, is a 1938 Pirsch Fire Engine. It is the o l d e s t a p p a r a t u s a t t h e d e p a r t m e n t , a n d a l t h o u g h s h e ’s b e e n o u t o f u s e s i n c e t h e l a t e 1 9 7 0 ’s s h e s t i l l h a s a l o t t o o f f e r t o L a k e l a n d .

L e n a ’s s t o r y g o e s b a c k t o A u g u s t 2 8 , 1 9 3 8 w h e n s h e w a s d e l i v e r e d t o t h e L a k e l a n d F i r e D e p a r t m e n t f r o m Ke n o s h a , W i s c o n s i n a s a b r a n d n e w f i r e apparatus. In spite of the Great Depression, Lakeland was growing as a winter destination and as a result the department grew right along with.

She was stationed at Fire Station 1 in Downtown Lakeland and remained in s e r v i c e a s a f r o n t l i n e a p p a r a t u s w e l l i n t o t h e l a t e 1 9 6 0 ’s b e f o r e s h e w a s removed from service and used for training purposes.

Fo r m e r L a k e l a n d F i r e f i g h t e r s r e c a l l u s i n g a n d w o r k i n g o n L e a p i n g L e n a a s a t r a i n i n g a p p a r a t u s u n t i l t h e l a t e 1 9 7 0 ’s . B y t h e n L e n a h a d a g e d o u t o f u s e and with several catastrophic incidents happening to the trucks’ mechanism, she was finally decommissioned when she blew her final functioning pistons. She spent some grim years in storage at Fire Station 5 and the d e p a r t m e n t ’s m a i n t e n a n c e s h o p . Ev e n t u a l l y , s h e w a s r e d i s c o v e r e d a s t h e diamond in the rough. She is currently being preserved for the sake of the d e p a r t m e n t ’s h i s t o r y .

Wo r k b e g a n i n 2 0 1 3 t o r e s t o r e L e n a t o w o r k i n g o r d e r. F i r e M a i n t e n a n c e M e c h a n i c s J o n a t h a n B e a l e a n d M a t t Wa r n e r h a v e t a k e n t h e p r o j e c t o n t o preserve the truck when time permits in their heavy workloads. This has b e e n a l o n g a n d a r d u o u s t a s k f o r t h e t w o c o n s i d e r i n g P i r s c h F i r e Tr u c k s s t o p p e d b e i n g p r o d u c e d i n t h e e a r l y 1 9 8 0 ’s , w i t h t h e l a s t t r u c k s o l d i n 1 9 8 7.

This combined with the fact that Leaping Lena is 77 years old has made sourcing parts difficult. Jonathan Beale, who became fascinated by Lena in 2009, when he hired on with the department, shares “Due to how rare trucks like these are today we’ve had to get parts machined for Lena from as far a w a y a s C a l i f o r n i a .”

Wo r k i s a n t i c i p a t e d t o b e c o m p l e t e o n L e n a b y t h e S u m m e r o f 2 0 1 6 , i n t i m e f o r t h e d e p a r t m e n t ’s C e n t e n n i a l C e l e b r a t i o n a s a p r o f e s s i o n a l f i r e d e p a r t m e n t .

S h e w i l l s e r v e a s t h e c e n t e r p i e c e o f t h e d e p a r t m e n t ’s c o m m e m o r a t i v e c e n t e n n i a l b a d g e . I t i s t h e d e p a r t m e n t ’s i n t e n t t o u s e L e a p i n g L e n a a s a c o m m u n i t y o u t r e a c h t o o l t o s h o w c a s e t h e d e p a r t m e n t ’s h i s t o r y , t o b e u s e d in parades, and to serve as an educational tool. “ I c a n ’ t w a i t t o h e a r h e r f o r t h e f i r s t t i m e .” s a y s J o n a t h a n B e a l e , “o u t i n t h e community our Firefighters and Medics care for patients, but in our line o f w o r k t h e s e t r u c k s a r e o u r p a t i e n t s . L e n a i s t h e g e r i a t r i c p a t i e n t w e ’r e b r i n g i n g b a c k f r o m t h e b r i n k a n d I c o u l d n ’ t b e h a p p i e r t o b e a p a r t o f i t .”

14

15

2015 table of organization

16

150 14 6 SWORN LINE

SWORN STAFF SUPPORT

170 TOTAL PERSONNEL

17

year in review

2015 BY THE NUMBERS

AN OVERVIEW OF THE L A K E L A N D F I R E D E PA R T M E N T

22,515

T O TA L INCIDENT RESPONSE 2015

5 -Y E A R RESPONSE R AT E

23,183 18

PROJECTED INCIDENT RESPONSE FOR 2016

CALLS FOR SERVICE B Y A P PA R AT U S

**

***

* *

* H A N D L E S A I R C R A F T R E L A T E D I N C I D E N T S O N LY * * W E N T I N T O S E R V I C E O N M AY 1 5 , 2 0 1 5 * * * CLOSED THE MAJORITY OF YEAR DUE TO WORKFORCE

19

L I M I TAT I O N S

CALLS FOR SERVICE

BY TYPE

995

449

FA L S E A L A R M S

17,347 RESCUE/EMS

FIRE

15

OVERPRESSURE/ RUPTURE/EXPLOSION

221 1,172

HAZARDOUS CONDITIONS (NO FIRE)

SERVICE CALLS

12

9

2,295 GOOD INTENT

S E V E R E W E AT H E R R E L AT E D

SPECIAL INCIDENTS

CALLS FOR SERVICE

BY MONTH

1,863 1,657 1,900 1,931 1,852 1,802 JANUARY

FEBRUARY

MARCH

APRIL

M AY

JUNE

1,970 1,948 1,814 1,863 1,890 2,024 J U LY

AUGUST

SEPTEMBER

20

OCTOBER

NOVEMBER

DECEMBER

CALLS FOR SERVICE

BY FIXED PROPERTY USE Private Dwellings (1 or 2 family), including mobile homes Apartments (3 or more families) Hotels and Motels All Other Residential (dormitories, boarding houses, tents, etc)

89 26 5 5

TOTAL RESIDENTIAL FIRES

Public Assembly (church, restaurant, clubs, etc) Schools and Colleges Health Care and Penal Institutions (hospitals, nursing homes, prisons, etc) Stores and Offices Industry, Utility, Defense, Laboratories, Manufacturing Storage in Structures (barns, vehicle storage garages, general storage, etc) Other Structures (vacant buildings, buildings under construction, outbuildings, bridges, etc)

125

COMMERCIAL STRUCTURE FIRES TOTAL BUILDING FIRES

21 146

Fires in Highway Vehicles (autos, trucks, buses, etc.)

Fires in Other Vehicles (airplanes, trains, ships, construction or farm vehicles, etc.)

Fires outside of Structures with Value involved, but Not Vehicles (outside storage, crops, timber, etc.)

Fires in Brush, Grass, Wildland (excluding crops and timber), with no value involved.

Fires in Rubbish, Including Dumpsters (outside of structures), with no value involved.

All Other Fires

77 5 68 27 125 1

TOTAL FIRES

449

Rescue, Emergency Medical Responses (ambulance, EMS, rescue) False Alarm Responses (malicious or unintentional false calls, system malfunctions, bomb scares) Mutual Aid or Assistance Responses Hazardous Materials Responses (spills, leaks, etc) Other Hazardous Responses (arcing wires, bomb removal, power line down, etc) All Other Responses (smoke scares, lock-outs, animal rescues, etc)

TOTAL INCIDENTS

2 1 1 6 1 3 7

17,341 995 21 38 176 3,495

22,515

21

administration

22

The Administration Division of the Lakeland Fire Department, headed by Assistant Chief Rick Hartzog, is responsible for support services for the Lakeland Fire Department. These services include: 1)

Developing, managing, and executing the overall fire department budget

2 ) O v e r s e e i n g f i r e d e p a r t m e n t f a c i l i t i e s , a p p a r a t u s , e q u i p m e n t , g e a r, and supplies The Administrative Chief has a staff of one Accounting Clerk III and a maintenance team of three. In addition to payroll, accounts payable, and maintenance, the main responsibility of the administration division is to m a n a g e t h e d e p a r t m e n t ’s e n t i r e b u d g e t w h i c h i n c l u d e s m a n a g i n g t h e d a y t o d a y e x p e n d i t u r e s , t h e f i r e d e p a r t m e n t ’s b u d g e t w i t h i n t h e f i s c a l y e a r, p l a n n i n g n e x t y e a r ’s b u d g e t , a n d b u d g e t a r y l o n g r a n g e p l a n n i n g f o r t h e future.

The Administrative Division is responsible for maintenance and upkeep of existing fire department facilities, which includes seven fire stations, maintenance and storage facility, a training facility, and an administrative building. This is accomplished in cooperation with fellow City of Lakeland d e p a r t m e n t s l i k e t h e Fa c i l i t i e s D i v i s i o n . A d d i t i o n a l l y , a l l n e w b u i l d i n g projects related to the department are overseen by this division.

A S S I S TA N T C H I E F

RICK HARTZOG

T h e d e p a r t m e n t ’s s u b s t a n t i a l f l e e t o f f i r e a p p a r a t u s a n d s t a f f v e h i c l e s i s managed by the Maintenance Division. This includes fire engines, aerial a p p a r a t u s e s , a h e a v y r e s c u e v e h i c l e , n o n -t r a n s p o r t r e s c u e v e h i c l e s , t w o ARFF vehicles, and staff cars. The Lakeland Fire Department is unique in t h a t i t i s o n e o f t h e f e w r e m a i n i n g f i r e d e p a r t m e n t ’s t o h a v e a n i n t e r n a l maintenance team to ensure the equipment needed to provide front line emergency services is always at optimal performance and available for emergency response.

T h i s i s a c c o m p l i s h e d b y L a k e l a n d F i r e D e p a r t m e n t ’s m a i n t e n a n c e t e a m t h a t consists of a Fire Equipment Supervisor and two Fire Equipment Mechanics.

These skilled mechanics, who are also certified firefighters, perform maintenance and repairs of the entire Lakeland Fire Department fleet and each holds multiple Automotive Service Excellence (ASE) and Emergency Ve h i c l e Te c h n i c i a n ( E V T ) c e r t i f i c a t i o n s i n c l u d i n g a t o t a l o f n i n e m a s t e r technician categories.

The maintenance team, as part of Administration, is also responsible for the maintenance and repair of all apparatus equipment, hydraulic and electrical e q u i p m e n t m a i n t e n a n c e , s e l f- c o n t a i n e d b r e a t h i n g a p p a r a t u s ( S C B A ) , a n d station generators. The division is also responsible for the annual National F i r e P r o t e c t i o n A s s o c i a t i o n ( N F PA ) t e s t i n g o f t h e d e p a r t m e n t ’s a e r i a l s , fire pumps, and ground ladders. Additionally, the Administrative Division is responsible for the acquisition, distribution, and replacement of all fire d e p a r t m e n t g e a r, c l o t h i n g , a n d s u p p l i e s f o r a l l f i r e d e p a r t m e n t d i v i s i o n s .

23

2015 ACCOMPLISHMENTS A D M I N I S T R AT I O N D I V I S I O N REACHED A BALANCED FISCAL YEAR BUDGET O F F I C I A L LY O P E N E D F I R E S TAT I O N 7 COMPLETED THE REVISED PHASE OF THE TRAINING CENTER MASTER PLAN

A P PA R AT U S : •

P l a c e d H e a v y R e s c u e Tr u c k 7 3 i n t o s e r v i c e

•

Placed new Urban Search and Rescue (USAR) trailer into service

•

Placed new rescue boat into service

•

P l a c e d C a r 4 a n d C a r 7, t w o n e w s t a f f v e h i c l e s i n t o s e r v i c e

•

Placed a new maintenance vehicle into service

ONGOING PROJECTS: •

O r d e r e d Wa r d N o S m o k e e x h a u s t r e c o v e r y s y s t e m s f o r a l l f i r e e n g i n e s and new heavy rescue apparatus

•

To o k d e l i v e r y o f t w o n e w P i e r c e Q u a n t u m f i r e t r u c k s t o r e p l a c e E n g i n e s 11 and 41 that will go into service in January of 2016

•

Addition of a third spare engine

•

Ordered new staff vehicle, Car 1

•

Ordered new Rescue 22

•

R e f u r b i s h m e n t o f h i s t o r i c 1 9 3 8 P e t e r P i r s c h F i r e Tr u c k

•

Fire Service Opportunity and Career for Underprivileged Students (FOCUS) Scholarship is currently sponsoring a homeless student actively enrolled at a fire academy thanks to the program

FUTURE PROJECTS: •

R e p l a c e a n d u p g r a d e a l l S C B A i n v e n t o r y t o m e e t N F PA 1 9 8 1 s t a n d a r d s

•

R e f u r b i s h m e n t o f t h e d e p a r t m e n t ’s o u t d a t e d Tr a i n i n g C e n t e r

24

L A K E L A N D F I R E D E PA R T M E N T 2 0 1 5 B U D G E T

$20,165,776 PERSONNEL • 76% $15,448,072

SERVICES, EQUIPMENT & SUPPLIES • 24% $ 4 ,7 1 7,7 0 4

T O TA L B U D G E T

MAINTENANCE • 3% $ 5 8 7, 3 8 5

FIRE SAFETY MANAGEMENT • 4% $740,448

NEW CONSTRUCTION, A P PA R AT U S & EQUIPMENT • 16% $ 3 ,1 7 7, 2 2 6 * A D M I N I S T R AT I O N • 5 % $ 1 ,1 2 2 , 6 0 6

TRAINING • 1% $202,583

O P E R AT I O N S • 7 1 % $14,335,528

D I V I S I O N A L L O C AT I O N S * H I G H E R T H A N P R E V I O U S Y E A R S D U E T O T H E C O N S T R U C T I O N O F F I R E S TAT I O N 7.

25

FA C I L I T I E S A D M I N I S T R AT I O N

L o c a t e d a t 7 0 1 E . M a i n S t r e e t , t h e d e p a r t m e n t ’s F i r e Administration building serves as the headquarters for the department and is located in the historic, former Coca-Cola building. The building underwent an extensive renovation in 1996 through 1997 to accommodate the growing and ever more modern Lakeland Fire Department.

Chief Officers and support staff are based out of the Fire A d m i n i s t r a t i o n b u i l d i n g , a s w e l l a s t h e D e p a r t m e n t ’s F i r e Safety Management Division.

S TAT I O N 1

Also located at 701 E. Main Street, Station 1 was built in 1 9 9 7. T h e s t a t i o n s e r v e s a s t h e d e p a r t m e n t ’s m a i n h u b and also serves as a showcase fire station often hosting tours. It houses the most crews and apparatus; Engine 1 1 , E n g i n e 1 2 , To w e r 1 5 , R e s c u e 1 , B a t t a l i o n C h i e f 1 , I n v e s t i g a t i o n Tr u c k 1 5 , a R e s c u e B o a t , a n d a n A l l -Te r r a i n Ve h i c l e ( AT V ) .

S TAT I O N 2

L o c a t e d a t 2 1 0 4 S . F l o r i d a Av e n u e , S t a t i o n 2 s e r v e s t h e South Lakeland area. The station, which was re-built in 2001, houses Engine 21 and Rescue 22. The station stays busy serving one of the more densely populated p o r t i o n s o f t h e L a k e l a n d F i r e D e p a r t m e n t ’s s e r v i c e a r e a .

S TAT I O N 3

L o c a t e d a t 1 1 0 W. B e l l a V i s t a , S t a t i o n 3 i s t h e b u s i e s t s t a t i o n o f t h e d e p a r t m e n t ’s s e v e n s t a t i o n s . S e r v i n g t h e North Lakeland area since 1978, it houses Engine 31, Rescue 32, and Battalion Chief 2.

S TAT I O N 4

Located at 215 Brunnell Parkway, Station 4 services L a k e l a n d ’s We s t S i d e . B u i l t i n 1 9 74 , S t a t i o n 4 h o u s e s Engine 41 and Rescue 42. Station 4 is unique in that i t s h a r e s t h e b u i l d i n g w i t h L F D ’s M a i n t e n a n c e D i v i s i o n w h e r e t h e d e p a r t m e n t ’s f l e e t a n d e q u i p m e n t i s m a i n t a i n e d a n d r e p a i r e d . I t a l s o h o u s e s t h e d e p a r t m e n t ’s R e s e r v e Engines 2, 3, and 4.

26

S TAT I O N 5

Located at 3101 Lakeland Highlands Rd., Station 5 was built in 1986. Station 5 houses Engine 51 and is home t o t h e d e p a r t m e n t ’s F i r e S a f e t y H o u s e w h i c h i s u s e d f o r f i r e s a f e t y e d u c a t i o n a t s c h o o l s w i t h i n t h e d e p a r t m e n t ’s service area.

S TAT I O N 6

Located at 5050 SR 33 N, Station 6 is the northernmost s t a t i o n i n t h e d e p a r t m e n t ’s s e r v i c e a r e a . B u i l t i n 2 0 0 4 , Station 6 houses Engine 61 and Rescue 62.

S TAT I O N 7

Located at 3150 Drane Field Rd. Fire Station 7 is the n e w e s t a d d i t i o n t o t h e d e p a r t m e n t ’s s t a t i o n s . I t s e r v e s the community needs of southwest Lakeland as well as provides Aircraft Rescue and Firefighting to the Lakeland Linder Regional Airport, where it is located. Station 7 h o u s e s E n g i n e 7 1 , Tr u c k 7 3 , a n d A R F F Tr u c k 1 & 2 .

TRAINING CENTER

L o c a t e d a t 9 0 1 G r a n a d a S t r e e t , t h e d e p a r t m e n t ’s t r a i n i n g facility has been around and relatively unchanged since 1975. The five acre property off of Lake Parker houses a classroom facility and two offices. The facility also features a four story drill tower and a storage building as well as an acre of asphalt for training purposes.

MAINTENANCE

Located at 215 Brunnell Parkway as part of Station 4, Lakeland Fire D e p a r t m e n t ’s i n - h o u s e m a i n t e n a n c e d i v i s i o n h a n d l e s a l l m a i n t e n a n c e a n d r e p a i r s o f t h e d e p a r t m e n t ’s f l e e t a n d e q u i p m e n t , a s w e l l a s s e l f- c o n t a i n e d breathing apparatus (SCBA) maintenance, and fire station generators. The facility allows maintenance crews to perform a majority of work in-house.

Maintenance vehicles, 1 and 2 are stationed here.

The fire department maintenance shop facility includes two shop bays, an a i r s h o p f o r m a i n t a i n i n g b r e a t h i n g a p p a r a t u s ( S C B A’s) , t w o s t o r e r o o m s f o r parts, and a machining workroom, fabrication, and welding area. The shop bays include a lubrication pit and a twelve ton above ground vehicle lift. The shop also has a set of six “wheel lifts” capable of lifting apparatus weighing up to 108,000 lbs.

27

apparatuslineup 1 0 0 ’ A E R I A L P L AT F O R M

H E AV Y R E S C U E

ARFF

RESCUE TRUCK

55’ SKYBOOM TM

B AT TA L I O N C H I E F

S TAT I O N 1

S TAT I O N 2

S TAT I O N 3

28

FIRE ENGINE

R E S C U E B O AT

AT V

S TAT I O N 4

S TAT I O N 5

S TAT I O N 6

S TAT I O N 7

29

newapparatus

TO BETTER SERVE YOU

Three new Pierce Fire Apparatus were welcomed at the Lakeland Fire Department in 2015. These new fire engines and heavy rescue truck are replacements for older apparatus. The new trucks are purchased through funds set aside every year through a replacement schedule, within a capital improvement plan, for every piece of equipment a t t h e d e p a r t m e n t . A s a r e s u l t , l a r g e p u r c h a s e s l i k e t h e s e d o n o t a d d a n y a d d i t i o n a l i m p a c t t o t h e d e p a r t m e n t ’s budget while allowing the department to have effective equipment to better serve Lakeland.

H E AV Y R E S C U E T R U C K 7 3 PIERCE QUANTUM DETROIT DIESEL ENGINE D E S I G N W I T H E X T R A C O M PA R T M E N T S F O R R E S C U E E Q U I P M E N T G E N E R AT O R A I R C A S C A D E SYS T E M 30

FIRE ENGINES 11 AND 41 PIERCE QUANTUM 1 2 5 0 G P M ( G A L L O N S P E R M I N U T E T H AT I T C A N F L O W ) WAT E R O U S P U M P F L O W S WAT E R 750 GALLONS H U S K Y 1 2 G P M ( B U I LT I N F O A M SYS T E M - 4 1 O N LY )

31

operations

32

The Operations Division of the Lakeland Fire Department, headed by Assistant Chief Douglas E Riley, is responsible for personnel and all emergency responses for the Lakeland Fire Department. These services include: 1) Fire Suppression 2) Emergency Medical Services 3 ) Tr a i n i n g 4 ) Te c h n i c a l R e s c u e a n d U r b a n S e a r c h a n d R e s c u e 5) Aircraft Rescue and Firefighting 6) Personnel Management Several of the services outlined above have their own divisional leadership and collectively have achieved a significant amount in the past year and are individually elaborated on the following pages as part of the Operations Division.

T h e O p e r a t i o n s C h i e f h a s a s t a f f o f a Tr a i n i n g C h i e f, R e s c u e C h i e f, 6 B a t t a l i o n Chiefs, 150 emergency response personnel, and one Office Associate.

Emergency response personnel work a 24 hours on, 48 hours off schedule with shift change occurring at 8:00 a.m. The main responsibility of the Operations Division is to provide effective emergency response as well as to ensure that personnel are trained to local, state, and national standards to provide safe and effective response.

L a k e l a n d F i r e D e p a r t m e n t ’s f i r e f i g h t e r s r e s p o n d t o a w i d e v a r i e t y o f emergency and non-emergency calls that include: structure fires, wild land fires, motor vehicle accidents, vehicle extrication, emergency medical responses, water rescue incidents, hazardous material incidents, technical rescue incidents, and aircraft rescue and firefighting (ARFF).

Operations personnel participate in training, pre-fire planning, commercial risk assessments, initiate life safety drills, fire suppression, maintain equipment in a state of readiness, and interact with the public on fire prevention issues as part of their regular work duties.

Operations Division Accomplishments for 2015, separate to those of its sub-divisions, include:

A S S I S TA N T C H I E F

DOUGLAS E. RILEY

• I n i t i a t e d t r a n s i t i o n f r o m o u t d a t e d a n d o b s o l e t e M o b i l e D a t a Te r m i n a l s on apparatus to new combination laptop/tablet devices for efficiency in the field • M o d i f i e d d e p a r t m e n t ’s r a n k s t r u c t u r e t o a c c o m m o d a t e f u t u r e g r o w t h in anticipation of additional positions • Tr a n s i t i o n e d h y d r a n t i n s p e c t i o n s t o w a t e r d e p a r t m e n t • Oversaw Insurance Services Office review that resulted department being awarded the highest score possible of a 1

in the

• Revised several job descriptions and promotional requirements to meet needs of a modern fire department • Updated Computer Aided Dispatch(CAD) system to include new r e s p o n s e z o n e s w i t h t h e a d d i t i o n o f Tr u c k 7 3 a n d t h e o p e n i n g o f t h e new Fire Station 7 • Partnered with the American Red Cross to host two highly successful smoke alarm campaigns in high risk communities in Lakeland • Organized department presence and firefighting component at Skills U S A Yo u t h J o b S k i l l s C o n f e r e n c e f o r i t s i n a u g u r a l y e a r i n L a k e l a n d 33

The Lakeland Fire Department is excited to share its greatest accomplishment in 2015, the fact that its Insurance Service Office (ISO) Public Protection Classification (PPC) score improved by an entire rating level from its previous score of a 2, awarded in January 2014, to the highest possible score of a 1. This increased score to the highest possible rating available provides potential impacts on insurance rates for Lakeland residents and businesses. The score plays a role in how insurance companies - including the largest in the nation - figure rates and decision making in regards to who they underwrite for insurance. It also impacts economic development and makes Lakeland a more desirable community to base a company in.

The score, based on a scale from 1 to 10, with 1 representing the highest level of fire suppression standards and 10 indicating no recognized fire protection, is produced by ISO through an extensive evaluation process.

T h e d e p a r t m e n t ’s s e r v i c e s , r e s p o n s e t i m e s , e q u i p m e n t , p e r s o n n e l , t r a i n i n g efforts, community risk reduction, and more were evaluated to develop a final score. That score in turn provides both insurers and the fire department a comprehensive measure to rate the quality of the fire protection they p r o v i d e . I n L a k e l a n d ’s c a s e , i t ’s n e w P P C s c o r e o f a 1 i n d i c a t e s t h a t t h e Lakeland Fire Department provides the highest level of service.

The improvements in the score were determined in a reevaluation audit that t o o k p l a c e e a r l i e r i n t h e y e a r. Ev a l u a t o r s t o o k i n t o a c c o u n t L F D ’s a d d i t i o n o f a n E n g i n e C o m p a n y , Tr u c k C o m p a n y , a n d a d d i t i o n a l p e r s o n n e l a d d e d w i t h t h e opening of Fire Station 7 in January 2015. The new station which was opened to better serve the southwest neighborhoods of Lakeland in turn helped benefit the entire City of Lakeland through the improved ISO PPC score.

Additionally, gains that led to a PPC score of 1 were made in the evaluated categories of emergency communications and community outreach.

“The men and women of the Lakeland Fire Department worked very hard to achieve this accomplishment even in times of fiscal limitations where the department has been asked to do more with less. This is the first time in the history of the department, in the ISO era, that we have accomplished to reach the highest level of public protection classification. This translates to very r e a l a n d p o s i t i v e o u t c o m e s f o r t h e c i t i z e n s o f L a k e l a n d .” s a i d Tr a i n i n g C h i e f John Almskog, who was instrumental in coordinating the review along with Assistant Chief of Operations Doug Riley and Battalion Chief Mike Williams.

I S O a u d i t o r s v i s i t e d i n O c t o b e r 2 0 1 5 , d u r i n g w h i c h L a k e l a n d ’s F i r e D e p a r t m e n t , Wa t e r D e p a r t m e n t , a n d E m e r g e n c y C o m m u n i c a t i o n s C e n t e r were evaluated to come up with the final determination.

Of the 614 ISO rated communities in Florida, only 19 have a level 1 classification placing Lakeland in the top 3rd percentile in regards to quality and fire protection of fire departments in the state. Nationwide, there are o n l y 1 3 2 o f 4 8 ,7 5 4 r a t e d c o m m u n i t i e s w h i c h h a v e a s c o r e o f 1 , w h i c h t h e Lakeland Fire Department now has.

This is testament to the quality of the department and what it does for Lakeland. Additionally it was made possible by the superior quality of work Lakelands Firefighters do in service to their community.

34

LAKELAND RECEIVES ITS HIGHEST FIRE PROTECTION R AT I N G

N AT I O N W I D E

N AT I O N W I D E D I S T R I B U T I O N O F P U B L I C P R O T E C T I O N C L A S S I F I C AT I O N C O D E S .

PROVIDED BY ISO PROPERTIES.

FLORIDA

S TAT E W I D E D I S T R I B U T I O N O F P U B L I C P R O T E C T I O N C L A S S I F I C AT I O N C O D E S .

PROVIDED BY ISO PROPERTIES.

T H E L A K E L A N D F I R E D E PA R T M E N T H AS A N INSURANCE SERVICES OFFICE PROPERTY PROTECTION SCORE OF A 1, T H E H I G H E S T P O S S I B L E R AT I N G AVA I L A B L E .

35

rescue

36

The Rescue Division is a subdivision of the Operations Division at the Lakeland Fire Department. The Lakeland Fire Department is classified as a n o n -t r a n s p o r t f i r e d e p a r t m e n t p r o v i d i n g A d v a n c e d L i f e S u p p o r t t h r o u g h o u t its service delivery area. Although not a transport department, LFD provides medical services throughout its service area with impressive response times t h a n k s t o t h e v i c i n i t y o f t h e d e p a r t m e n t ’s s t a t i o n s t o i t s s e r v i c e b a s e a n d ability of its highly trained medical responders.

The Emergency Medical Services Division in 2015 consisted of 95 Emergency M e d i c a l Te c h n i c i a n s ( E M Ts) , 6 8 P a r a m e d i c s , a n d a R e s c u e C h i e f. T h e a p p r o x i m a t e l y 1 7, 5 0 0 m e d i c a l c a l l s t h a t L F D r e s p o n d e d t o a c c o u n t f o r 7 7 % o f t h e d e p a r t m e n t ’s r e s p o n s e , e m p h a s i z i n g t h e i m p o r t a n t r o l e t h e d i v i s i o n p l a y s o n t h e d e p a r t m e n t ’s o v e r a l l o p e r a t i o n s .

T h e R e s c u e D i v i s i o n e n s u r e s t h a t t h e d e p a r t m e n t ’s E m e r g e n c y M e d i c a l Te c h n i c i a n s ( E M Ts) a n d P a r a m e d i c s h a v e a l l o f t h e e q u i p m e n t , t r a i n i n g , support, and medical oversight necessary to provide the highest standard of emergency medical care to the citizens and visitors of Lakeland.

Rescue Chief Michael Shane Reynolds continued to build on the previous y e a r ’s s u c c e s s a n d i n t u r n 2 0 1 5 w a s a n o t a b l e y e a r f o r t h e R e s c u e D i v i s i o n .

Rescue Division Accomplishments for 2015: • Advanced Cardiovascular Life Support (ACLS) training for all emergency medical response personnel; • P e d i a t r i c A d v a n c e d L i f e S u p p o r t ( PA L S ) f o r a l l e m e r g e n c y m e d i c a l response personnel; • H e a v y R e s c u e Tr u c k 7 3 u p g r a d e d t o a d v a n c e d l i f e s u p p o r t s e r v i c e ; • Independent Paramedic Orientation program developed and administered for all Paramedics at the department.

RESCUE CHIEF

MICHAEL "SHANE" REYNOLDS

• Includes 116 hours of didactic, video and scenario based training • Developed as new Paramedic orientation program and continuing education for all Lakeland Fire Department Paramedics • Fo u r n e w P a r a m e d i c s r e l e a s e d t o p r a c t i c e ; • Automated External Defibrillator (AED) buyback program participation generated $3,850.00 in savings, which will be used towards training programs; • P a r a m e d i c Tr a i n i n g p r o g r a m d e v e l o p e d t o e d u c a t e e x i s t i n g P a r a m e d i c s on the latest medical standards, separate to new paramedic orientation developed at the department.

• 60 Paramedics trained • Improved quality of service • Exceeds Florida Department of Health (FDOH) recertification requirements for December 1, 2016 • Exceeds Advanced Airway training requirement from Office of Medical Direction • Efficiency gained with abbreviation of current Orientation program from 116 hours to 40 hours

Paramedic

• Advanced Life Support (ALS) inspection process improvement from monthly to quarterly; • 100% compliance on certification and recertification mandates for E M Ts a n d P a r a m e d i c s .

37

RESCUE DIVISION BY THE NUMBERS

5,168 NON-MEDICAL

22,515 T O TA L INCIDENT RESPONSE 2015

17,347 RESCUE / EMS

103

E N V I R O N M E N TA L

921

B E H AV I O R A L

2,403

2,662

OTHER*

TRAUMA

11,258

MEDICAL

* D I S PAT C H E D A S M E D I C A L C A L L S B U T UPON ARRIVING NOT DEEMED EVENT E N O U G H T O S U B M I T F O R M A L PAT I E N T M E D I C A L F O R M ( H E A LT H E M S F O R M ) 38

The Rescue Division made huge strides this year in its in-house training programs to bring the latest in medical e m e r g e n c y r e s p o n s e t o t h e d e p a r t m e n t ’s e m e r g e n c y m e d i c a l r e s p o n d e r s , w i t h e x t e n s i v e t r a i n i n g f o r P a r a m e d i c s a n d n e w t e c h n i q u e s l i k e H a n d t e v y . A s a r e s u l t , t h e d e p a r t m e n t h a s t h e h i g h e s t t r a i n e d E M Ts a n d P a r a m e d i c s i n t h e region. All to better serve Lakeland.

39

training

40

The Lakeland Fire Department prides itself on the extent and quality of the training it requires of its firefighters to meet multiple local, state, and national standards while staying prepared for whatever emergency situation c o u l d p r e s e n t i t s e l f. T h e d i v i s i o n i s r e s p o n s i b l e f o r : 1 ) Tr a i n i n g f o r a l l D e p a r t m e n t P e r s o n n e l 2) Oversight of Occupational Health and Safety; including Personal Protective Equipment 3 ) S p e c i a l i z e d Tr a i n i n g i n c l u d i n g A i r c r a f t R e s c u e a n d F i r e f i g h t i n g ( A R F F ) a n d Te c h n i c a l R e s c u e 4) Standards Compliance, including those set forth by National Fire P r o t e c t i o n A s s o c i a t i o n ( N F PA ) , I n s u r a n c e S e r v i c e s O f f i c e ( I S O ) , Occupational Safety and Health Administration (OSHA), and other regulatory agencies 5) Hiring and Onboarding of New Firefighters U n d e r t h e s u p e r v i s i o n o f Tr a i n i n g C h i e f J o h n A l m s k o g , w h o a l s o s e r v e s a s H e a l t h a n d S a f e t y O f f i c e r, t h e d i v i s i o n s t a y e d b u s y b y k e e p i n g u p w i t h standards’ compliance, new training opportunities, and oversight in the hiring and promotion of new firefighter and medical personnel.

A d d i t i o n a l l y , t h e d e p a r t m e n t ’s i m p r o v e m e n t t o a n I n s u r a n c e S e r v i c e s O f f i c e c l a s s i f i c a t i o n s c o r e t o a 1 i s a r e s u l t o f t h e t r a i n i n g d i v i s i o n ’s o v e r s i g h t , w i t h t h e Tr a i n i n g C h i e f p l a y i n g a m a j o r r o l e i n t h e r e v i e w p r o c e s s . T h e h a r d work accomplished within this division has the greatest impact on the ISO score. The thousands of training hours performed and the departments work in exceeding many of the state and national standards played a large role in achieving the top score.

The training division is essential in ensuring safety for all of the men and w o m e n t h a t m a k e u p t h e e m e r g e n c y r e s p o n s e p e r s o n n e l . T h e d e p a r t m e n t ’s m o t t o o f “ Ev e r y o n e G o e s H o m e ” i s e n s u r e d d a y i n a n d d a y o u t b y t h e t r a i n i n g division which consistently trains on the most effective ways of performing fire suppression based on the best available resources and techniques.

TRAINING CHIEF

JOHN ALMSKOG

The training division also oversees training for the specialty teams housed at LFD. Tr a i n i n g D i v i s i o n A c c o m p l i s h m e n t s : • Significant contributions towards improved ISO Classification from score of 2 to 1 • Lieutenant assessment designed and implemented • Driver Engineer assessment designed and implemented • Step-Up Lieutenant training program designed and implemented • Researched and adopted new Personal Escape System for improved Firefighter safety • 28,500 feet of fire hose tested • 1 0 0 % c o m p l i a n c e f o r S C B A r e c e r t i f i c a t i o n p e r N F PA s t a n d a r d 1 4 0 4 a n d O S H A S t a n d a r d 1 9 1 0 .1 3 4 • 100% Compliance with Firefighter Occupational Safety and Health Act 41

T A K I N G T R A I N I N G S E R I O U S LY A L L Y E A R F i r e f i g h t e r s t r a i n f o r a l i v i n g . A n d t h a t ’s n o t t o b e t a k e n l i g h t l y . F i r e f i g h t e r s r e s p o n d t o a w i d e v a r i e t y o f e m e r g e n c y c a l l s a n d n e e d t o b e r e a d y a t a m o m e n t ’s n o t i c e t o r e s p o n d i n a n e f f e c t i v e w a y t h a t h e l p s t h o s e i n n e e d w h i l e k e e p i n g t h e m s e l v e s s a f e w h e n i n h a r m ’s w a y .

It is through hard-learned lessons in the Fire Service that standards have improved so that injury and death can be prevented while at the same time improving outcomes for those saved and rescued. This calendar represents t h e t r a i n i n g t h a t L F D ’s f i r e f i g h t e r s e x p e r i e n c e d i n 2 0 1 5 o n b e h a l f o f b o t h t h e R e s c u e a n d Tr a i n i n g D i v i s i o n s o f the department:

JANUARY

FEBRUARY

MARCH

• C P R • M u l t i - C o m p a n y D a y D r i l l s ; P e r s o n a l Escape System • H a z a r d o u s Wa s t e O p e r a t i o n s a n d Emergency Response (HAZWOPER) Module 1 • A d v a n c e d C a r d i o v a s c u l a r L i f e S u p p o r t (ACLS) • P e d i a t r i c A d v a n c e d L i f e S u p p o r t ( PA L S ) • A i r c r a f t r e s c u e a n d f i r e f i g h t i n g ( A R F F ) Annual Live F i r e Tr a i n i n g • N F PA 1 5 0 0 C o n f i n e d S p a c e E n t r y • A i r c r a f t C a r g o H a z a r d s

• M u l t i - C o m p a n y D a y D r i l l s ; P e r s o n a l Escape System • U r b a n S e a r c h & R e s c u e Ve h i c l e Machinery Rescue • Airc raf t re s cu e a n d f i ref i g hti n g (A RF F) D river Tra i n i n g • H a z a r d o u s Wa s t e O p e r a t i o n s a n d Emergency Response (HAZWOPER) Module 2

• A n n u a l H o s e Te s t i n g • U r b a n S e a r c h & R e s c u e R o p e C o n f i n e d Space • F i r e f i g h t e r S a f e t y a n d R e s c u e ( A R F F ) • A d v a n c e d A i r w a y R e f r e s h e r • L e a d e r s h i p M a n a g e m e n t D e v e l o p m e n t Institute (Strategic Planning) • H a z a r d o u s Wa s t e O p e r a t i o n s a n d Emergency Response (HAZWOPER) Module 3 • N e w P a r a m e d i c O r i e n t a t i o n Tr a i n i n g Program • N e w B o a t Fa m i l i a r i z a t i o n • A e r i a l a n d G r o u n d L a d d e r Te s t i n g • H o s e Te s t i n g • 2 8 ,1 5 0 f e e t o f h o s e o n the department • Wo r k p l a c e V i o l e n c e P r e v e n t i o n • R e s p e c t f u l Wo r k p l a c e

APRIL

M AY

JUNE

• U r b a n S e a r c h a n d R e s c u e Tr e n c h Rescue • L e a d e r s h i p M a n a g e m e n t D e v e l o p m e n t Institute (Managing Conflict) • R o p e R e s c u e Te c h n i c i a n C o u r s e • F i r e f i g h t i n g O p e r a t i o n s ( A R F F ) • F i t -Te s t i n g • H a z a r d o u s Wa s t e O p e r a t i o n s a n d Emergency Response (HAZWOPER) Module 4 • E t h i c s i n t h e Wo r k p l a c e • D i v e r s i t y i n t h e Wo r k p l a c e

• M u l t i - C o m p a n y N i g h t D r i l l s • U r b a n S e a r c h a n d R e s c u e S t r u c t u r a l Collapse • L e a d e r s h i p M a n a g e m e n t D e v e l o p m e n t I n s t i t u t e ( E m p l o y m e n t L a w) • E m e r g e n c y Ev a c u a t i o n A s s i s t a n c e (ARFF)

• S t r u c t u r a l E q u i p m e n t f o r F i r e f i g h t i n g (ARFF) • U r b a n S e a r c h a n d R e s c u e R o p e R e s c u e • M u l t i - C o m p a n y N i g h t D r i l l s • P u b l i c S e r v i c e – Fr o m t h e I n s i d e O u t Professional Development Course • Wo r k p l a c e V i o l e n c e • S a f e t y C o m m i t t e e M e e t i n g

42

J U LY

AUGUST

SEPTEMBER

• U r b a n S e a r c h & R e s c u e S t a t e Emergency Response Plan Fa m i l i a r i z a t i o n • A i r c r a f t Fa m i l i a r i z a t i o n ( A R F F ) • E m p l o y e e A s s i s t a n c e Tr a i n i n g P r o g r a m for Supervisors

• P a r a m e d i c P r o t o c o l Tr a i n i n g • R e s c u e a n d F i r e f i g h t i n g P e r s o n n e l Safety (ARFF) • U r b a n S e a r c h & R e s c u e C o n f i n e d S p a c e • D r i v e r E n g i n e e r A s s e s s m e n t

• • • • •

OCTOBER

NOVEMBER

DECEMBER

• A n n u a l S e l f- C o n t a i n e d B r e a t h i n g apparatus (SCBA) Refresher • L e a d e r s h i p L a k e l a n d • U r b a n S e a r c h & R e s c u e Tr e n c h R e s c u e • E x t i n g u i s h i n g A g e n t s ( A R F F )

• M u l t i - C o m p a n y N i g h t Tr a i n i n g D r i l l s • A i r p o r t E m e r g e n c y P l a n ( A R F F ) • U r b a n S e a r c h & R e s c u e Ve h i c l e Machinery Rescue

• U r b a n S e a r c h & R e s c u e N i g h t Structural Collapse • A i r p o r t Fa m i l i a r i z a t i o n N i g h t D r i v i n g (ARFF) • N e w P r o t o c o l U p d a t e s

P a r a m e d i c P r o t o c o l Tr a i n i n g Lieutenant Assessment Urban Search & Rescue Rope Rescue Emergency Communications (ARFF) S a f e t y C o m m i t t e e M e e t i n g

A L L I N A D D I T I O N T O M O N T H LY O N L I N E T R A I N I N G M O D U L E S F O R A L L E M E R G E N C Y R E S P O N S E P E R S O N N E L

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TRAINING DIVISION BY THE NUMBERS

19,534

COLLECTIVE FIREFIGHTER TRAINING HOURS

38,138

10,755

T O TA L TRAINING HOURS 2015

COLLECTIVE DRIVER ENGINEER TRAINING HOURS

7,849

COLLECTIVE OFFICER TRAINING HOURS

N F PA 1 0 2 1 E S TA B L I S H E S G U I D E L I N E S F O R T H E P R O F E S S I O N A L Q U A L I F I C AT I O N S F O R T H E O F F I C E R ( L I E U T E N A N T A N D H I G H E R ) . O B J E C T I V E S O U T L I N E D I N N F PA 1 0 2 1 I N C L U D E :

• • • • • •

Ability to command an emergency scene Developing Incident Action Plans Developing a team Preparing a report for a supervisor Handling personnel problems Conducting a fire investigation

N F PA 1 0 0 2 E S TA B L I S H E S G U I D E L I N E S F O R T H E P R O F E S S I O N A L Q U A L I F I C AT I O N S F O R T H E D R I V E R / E N G I N E E R P O S I T I O N . G U I D E L I N E S O U T L I N E D I N N F PA 1 0 0 2 I N C L U D E :

• • • •

Driving proficiency with Engines and Aerials Operating pumps that flow water for firefighting operations Area familiarization of response districts within the City of Lakeland O p e r a t i n g e l e v a t e d m a s t e r s t r e a m d e v i c e s ( A e r i a l a n d To w e r A p p a r a t u s)

N F PA 1 0 0 1 E S TA B L I S H E S G U I D E L I N E S F O R T H E P R O F E S S I O N A L Q U A L I F I C AT I O N S F O R T H E F I R E F I G H T E R P O S I T I O N . O B J E C T I V E S O U T L I N E D I N N F PA 1 0 0 1 I N C L U D E :

• • • •

A b i l i t y t o u t i l i z e S e l f- C o n t a i n e d B r e a t h i n g A p p a r a t u s Knowledge of fire behavior Knowledge of fire ground safety Ability to firefighting tools and equipment, such as hoses nozzles and water appliances

44

34,790 HOURS

C O M PA N Y T R A I N I N G

348 HOURS

S U P E R V I S O R Y/ L E A D E R S H I P T R A I N I N G PERFORMED BY OFFICERS

435 HOURS

DRIVER ENGINEER TRAINING PERFORMED BY DRIVER ENGINEERS

5,810 HOURS

MEDICAL TRAINING

( A S M A N D A T E D B Y T H E F L O R I D A D E P A R T M E N T O F H E A LT H AND OFFICE OF MEDICAL CONTROL)

876 HOURS

H A Z M AT T R A I N I N G ( C O L L E C T I V E LY B Y A L L P E R S O N N E L )

45

technical rescue

LIEUTENANT

M AT T B R O W N

The Lakeland Fire Department has evolved into being so much more than just a fire department; More accurately, the department as it is today is an all hazards response department ready to respond to a wide array of emergency calls. The department is able to provide specialized rescue services in unique situations because of its technical rescue operations which include U r b a n S e a r c h a n d R e s c u e ( U S A R ) a n d S p e c i a l We a p o n s a n d Ta c t i c s ( S WAT ) M e d i c s .

Te c h n i c a l R e s c u e O p e r a t i o n s C o o r d i n a t o r, L i e u t e n a n t M a t t B r o w n , o v e r s a w a n i n c r e a s e i n t h e c o m p l e x i t y o f t h e t e a m ’s t r a i n i n g , t h e a d d i t i o n o f n e w r e s c u e e q u i p m e n t , a n d t h e s t r e n g t h e n i n g of relationships between the department and major community stakeholders.

T h e g o a l o f t h e L i g h t Te c h n i c a l R e s c u e Te a m ( LT R T ) i s t o r e s p o n d i m m e d i a t e l y t o a n e m e r g e n c y s i t u a t i o n t h a t o c c u r s i n o r n e a r o u r c o m m u n i t y . LT R T # 4 2 1 i s p a r t o f t h e S t a t e w i d e E m e r g e n c y Response Plan, as such, there is a possibility that the team may be requested to respond outside of their service area and throughout the region as a state resource.

To m e e t t h e s t a t e ’s r e q u i r e m e n t s f o r a Ty p e I I L i g h t Te c h n i c a l R e s c u e Te a m t h e t e a m m u s t b e able to respond immediately with 6 members, along with the approved state equipment cache to an incident. Members responding will be on duty and go directly to the emergency scene.

The training provided meets national standards. The specific areas of training are: collapse rescue, confined space rescue, high or low angle rope rescue, trench rescue, and vehicle and machinery rescue.

46

swatmedics USAR TRAINING There are a minimum of 45 Operations Level trained m e m b e r s o n t h e t e a m . LT R T # 4 2 1 a l s o h a s a t o t a l o f : • 1 8 R o p e Te c h n i c i a n s • 2 3 Tr e n c h Te c h n i c i a n s • 1 6 C o n f i n e d S p a c e Te c h n i c i a n s • 1 2 Ve h i c l e M a c h i n e r y Te c h n i c i a n s • 1 1 S t r u c t u r a l C o l l a p s e Te c h n i c i a n s • 7 S w i f t Wa t e r Te c h n i c i a n s • 2 L a r g e A n i m a l Te c h n i c i a n s M o n t h l y t r a i n i n g i s c o n d u c t e d b y LT R T S t a t e C e r t i f i e d In-House Instructors (referenced in the annual reports t r a i n i n g c a l e n d a r) . M a n d a t o r y t r a i n i n g i n c l u d e s r o p e training four times a year and confined space, structural c o l l a p s e , t r e n c h , a n d v e h i c l e /m a c h i n e r y r e s c u e t r a i n i n g t w o t i m e s a y e a r. E a c h t r a i n i n g s e s s i o n w i t h t h e e x c e p t i o n o f t r e n c h ( 8 h o u r s) r e s c u e , i s a m i n i m u m o f 4 h o u r s .

This life saving training was put to good use, with the d e p a r t m e n t ’s U S A R m e m b e r s r e s p o n d i n g t o 2 5 e x t r i c a t i o n c a l l s i n 2 0 1 5 . A s a r e s u l t o f L F D ’s h i g h l y t r a i n e d technicians, several accident victims were saved and a r e a l i v e t o d a y a s a r e s u l t o f t h e d e p a r t m e n t ’s s p e c i a l t y rescue services. The rescue efforts even extended to animals with 10 rescues of pets and miscellaneous domesticated animals. The department understands that pets are often as much a part of the family as anyone else, and LFD makes great efforts to help animals in need when possible.

USAR Accomplishments: • Participated in 3 large scale training exercises (South Florida Exercise, Mobilization Exercise, and O p e r a t i o n I n t e g r a t i o n) • H o s t e d M o b i l i z a t i o n E x e r c i s e (J o i n t Tr a i n i n g w i t h Ta s k Fo r c e 4 ) • Provided technical rescue continuing education training in house as well as to neighboring departments with emerging technical rescue divisions

47

SPECIAL WEAPONS A N D TA C T I C S

T h e L a k e l a n d F i r e D e p a r t m e n t S WAT M e d i c Program began in 2006 with 2 paramedics r e c e i v i n g t h e i r S WAT M e d i c C e r t i f i c a t i o n t h r o u g h t h e F l o r i d a S WAT A s s o c i a t i o n .

To d a y , t h e t e a m h a s g r o w n t o 6 S WAT Medics. During the year the medics trained a c o l l e c t i v e 7 5 h o u r s w i t h S WAT. T h e d e p a r t m e n t s S WAT M e d i c s h a d a s u c c e s s f u l y e a r, h e l p i n g t h e c i t y ’s l a w enforcement issue 25 high threat search w a r r a n t s , t w o c a l l o u t s f o r e m e r g e n c y S WAT situations and successfully competing i n t h e I n t e r n a t i o n a l S WAT R o u n d U p C o m p e t i t i o n , i n w h i c h L a k e l a n d ’s t e a m t o o k the top prize.

T h e d e p a r t m e n t ' s S WAT m e d i c s d e l i v e r emergency medical services in the field to both law enforcement officers and victims that may become injured in the high risk criminal activities they are involved with. Those emergency medical services extended to providing first aid in highly d a n g e r o u s s i t u a t i o n s c o m m o n t o S WAT o f f i c e r s . L F D ’s S WAT m e d i c s e x t e n d e d t h e i r reach by teaching First Aid at the Lakeland P o l i c e D e p a r t m e n t ’s M i n i - A c a d e m y a n d e v e n h e l p e d c e r t i f y a l l o f t h e C i t y o f L a k e l a n d ’s 911 dispatchers in CPR.

airport rescue and firefighting

48

The Lakeland Fire Department provides Aircraft Rescue and Fire Fighting ( A R F F ) f o r t h e L a k e l a n d L i n d e r R e g i o n a l A i r p o r t . L F D ’s A R F F D i v i s i o n i s responsible for providing ARFF protection for Lakeland Linder Regional Airport (LLRA), a Class 1 Index B Airport. Although Lakeland Linder does not currently have a regularly scheduled commercial service, there are several charter flights throughout the year and the airport serves as a diversion a i r p o r t f o r Ta m p a a n d O r l a n d o a i r p o r t s . A s t h e s t a f f o f L L R A c o n t i n u e s t o s e e k r e g u l a r l y s c h e d u l e d c o m m e r c i a l s e r v i c e f o r L a k e l a n d , a l l o f t h e Fe d e r a l Av i a t i o n A d m i n i s t r a t i o n ( FA A ) r e q u i r e d i n f r a s t r u c t u r e i s i n p l a c e t o m a k e Lakeland Linder a more attractive destination for airlines, thanks in part to L F D ’s A R F F s e r v i c e s .

The ARFF program is headed by Battalion Chief John Maddox. The ARFF program stayed active with year round training for its 45 certified firefighters.

A R F F AC C O M P L I S H M E N T S I N 2 0 1 5 : • S u c c e s s f u l FA A i n s p e c t i o n — p a s s e d w i t h n o d i s c r e p a n c i e s . 4 5 A R F F personnel conducted live fire training at Homestead Airforce Base

B AT TA L I O N C H I E F

JOHN MADDOX

• T h e L a k e l a n d L i n d e r R e g i o n a l A i r p o r t ’s E m e r g e n c y P l a n w a s r e v i e w e d and updated as required by federal airport certification regulation Code o f Fe d e r a l R e g u l a t i o n s ( C F R ) , P a r t 1 3 9 • C o n d u c t e d FA A r e q u i r e d r e o c c u r r i n g t r a i n i n g f o r e a c h m o n t h i n 2 0 1 5 • P r o v i d e d A R F F s e r v i c e s f o r S u n ‘ n Fu n F l y - I n , t h e n a t i o n ’s s e c o n d l a r g e s t air show drawing over 40,000+ spectators. This major event also allowed for ARFF Firefighters to serve as part of the Incident Command System and to familiarize themselves with ballistic parachutes used on many light sport aircraft and smaller general aviation aircraft • Three new ARFF certified Firefighters added to team upon completing 40 hour basic ARFF Firefighting course • Battalion Chief John Maddox and Lieutenant James Thompson presented a t t h e 2 0 1 5 A R F F Wo r k i n g G r o u p A n n u a l C o n f e r e n c e i n At l a n t a , G e o r g i a o n t h e t o p i c o f L F D ’s r e s p o n s e t o a p l a n e c r a s h i n J a n u a r y 2 0 1 5 • Battalion Chief John Maddox served as a member of the National Fire P r o t e c t i o n A s s o c i a t i o n ( N F PA ) Te c h n i c a l C o m m i t t e e a n d p r o v i d e d r e v i s i o n s t o N F PA S t a n d a r d s 4 1 4 a s w e l l a s r e v i s i o n s t o N F PA S t a n d a r d s 402, 403 and 424 49

personnel

150

CERTIFIED FIREFIGHTERS ARE ALSO CERTIFIED IN THE FOLLOWING

45

AIRCRAFT RESCUE AND FIREFIGHTING

45

95

TECHNICAL RESCUE ( T R T/ U S A R )

EMERGENCY MEDICAL TECHNICIAN (EMT)

68

6

PA R A M E D I C S

S WAT M E D I C S

* S O M E H O L D M U LT I P L E C E R T I F I C A T I O N S I N T H E S P E C I A L I Z E D D I S C I P L I N E S F E A T U R E D A B O V E 51

awards N A M E : AWA R D : DAT E : D r i v e r E n g i n e e r / P a r a m e d i c Petur Leonard

K n i g h t s o f C o l u m b u s F i r e f i g h t e r o f t h e Ye a r Aw a r d

1 - 2 6 -1 5

F i r e f i g h t e r / P a r a m e d i c Cody Ritenour

C i t y o f L a k e l a n d H e r o i s m Aw a r d

4 -7-1 5

L i e u t e n a n t / P a r a m e d i c Matt Brown

P r e s i d e n t s R o u n d t a b l e F i r e f i g h t e r o f t h e Ye a r Aw a r d

4 - 2 1 -1 5

D r i v e r E n g i n e e r / E M T Richard Hance

P r e s i d e n t s R o u n d t a b l e D i s t i n g u i s h e d S e r v i c e Aw a r d

4 - 2 1 -1 5

L i e u t e n a n t / P a r a m e d i c Matt Brown

A m e r i c a n L e g i o n O u t s t a n d i n g P u b l i c S e r v i c e Aw a r d

4 - 2 8 -1 5

L i e u t e n a n t / P a r a m e d i c Matt Brown

A m e r i c a n L e g i o n F l o r i d a F i r e f i g h t e r o f t h e Ye a r Aw a r d

6 - 2 7-1 5

D r i v e r E n g i n e e r / P a r a m e d i c Petur Leonard

Sons of the American Revolution Fire Safety Commendation

9 -1 -1 5

M a i n t e n a n c e / Mechanic Supervisor Alan Jarvis

F i r e h o u s e M a g a z i n e N a t i o n a l E V T o f t h e Ye a r F i n a l i s t

1 2 - 3 1 -1 5

promotions N A M E :

PROMOTED TO:

D AT E :

M i k e S m i t h

Fire Lieutenant

1 0 -1 8 - 2 0 1 5

Margaret Orozco

D r i v e r/ E n g i n e e r

1 0 -1 8 - 2 0 1 5

M e l B e l o v a r a c

D r i v e r/ E n g i n e e r

1 0 -1 8 - 2 0 1 5

G r e g C a l l a h a n

D r i v e r/ E n g i n e e r

1 0 -1 8 - 2 0 1 5

H a r v e y R i e s

D r i v e r/ E n g i n e e r

1 0 -1 8 - 2 0 1 5

P i e t e r L y a l l

D r i v e r/ E n g i n e e r

1 0 -1 8 - 2 0 1 5

To d d B u r n e y

D r i v e r/ E n g i n e e r

1 2 -1 3 - 2 0 1 5

52

retirements N A M E :

POSITION:

D AT E :

YEARS OF SERVICE:

O t t o L e h m a n D r i v e r/ E n g i n e e r 1 - 9 - 2 0 1 5 3 0 . 2 y e a r s J a s o n V i c k e r s F i r e f i g h t e r/ P a r a m e d i c 2 - 6 - 2 0 1 5 7. 5 y e a r s A n t h o n y B u s h D r i v e r/ E n g i n e e r 2 - 2 8 - 2 0 1 5 2 4 y e a r s C u r t i s G i l e s D r i v e r/ E n g i n e e r 7- 2 6 - 2 0 1 5 2 8 y e a r s S t u a r t C u r k D r i v e r/ E n g i n e e r 1 2 - 2 - 2 0 1 5 3 5 . 5 y e a r s M a t t C o r l e y

F i r e f i g h t e r/ P a r a m e d i c

2 - 4 - 2 0 1 5

12.5 years

inlovingmemory J e s s e T. S m i t h Thomas Duncan

F i r e L i e u t e n a n t ( R e t i r e d ) F i r e L i e u t e n a n t ( R e t i r e d )

53

2/19/1930 – 5/16/2015 10/10/1933 – 12/9/2015

fire safety management

FIRE MARSHAL

ALFRED "FRANK" BASS

The Fire Safety Management (FSM) Division of the Lakeland Fire Department was headed by F i r e M a r s h a l Fr a n k B a s s , w h o r e t i r e d i n e a r l y 2 0 1 6 . T h i s d i v i s i o n o f L F D p l a y s a p i v o t a l r o l e i n maintaining the safety mission of the department as it applies tried and true methods for fire prevention that in turn prevent serious loss of life and property. The division is responsible for: 1) Plans Review 2) Fire Code Enforcement 3) Fire Investigation T h e d e p a r t m e n t ’s F i r e M a r s h a l i s t h e a u t h o r i t y h a v i n g j u r i s d i c t i o n o n f i r e c o d e a n d e n f o r c e m e n t m a t t e r s i n s i d e t h e c i t y l i m i t s o f L a k e l a n d . W i t h t h e F i r e M a r s h a l ’s o v e r s i g h t , t h e d i v i s i o n i s responsible for ensuring the fair and equitable enforcement of statutes, laws, codes, and local fire ordinances that help keep Lakeland safe as well as attractive for commercial interest.

All commercial occupancies and residential occupancies of three units or more fall under the a u t h o r i t y o f t h e F S M D i v i s i o n . T h e a u t h o r i t y o f F S M i s t o c o n d u c t p l a n s r e v i e w, c o d e e n f o r c e m e n t , fire investigation, and to adopt local fire ordinances as derived through Florida State Statutes.

T h e F i r e M a r s h a l o p e r a t e s t h e F S M D i v i s i o n w i t h a s t a f f o f f i v e , f u l l -t i m e F i r e S a f e t y I n s p e c t o r s and Fire Investigators and an Office Associate II. Fire safety inspectors are trained firefighters, f i r e i n s p e c t o r s , a n d i n s o m e o f t h e i n s p e c t o r ’s c a s e s ’ s w o r n l a w e n f o r c e m e n t o f f i c e r s b a d g e d through the Lakeland Police Department. This is particularly helpful to LFD in that the Fire Investigators that are also sworn officers have full arrest powers and do apply those when investigating cases of arson.

54

CODE ENFORCEMENT The inspectors and investigators of the Fire Safety Management Division are the friendly faces that interact with commercial interest in Lakeland.

This is a direct result of commercial building and facility inspections making u p a b u l k o f t h e F i r e S a f e t y M a n a g e m e n t d i v i s i o n ’s w o r k . T h e s e i n s p e c t i o n s are conducted for several reasons, some of which are: • To e n s u r e t h a t t h e r e q u i r e d m a i n t e n a n c e f o r f i r e p r o t e c t i o n a n d l i f e safety systems are conducted in a timely manner and are conducted by licensed professionals when required. These systems provide early warning notification and fire protection to both occupants and responding fire crews during an emergency.

• To e n s u r e t h a t a c t i v i t i e s c o n d u c t e d i n s i d e t h e b u i l d i n g a r e i n a c c o r d a n c e with the designated occupancy classification of the facility and to discover and ensure the mitigation of any noted fire hazards in a timely m a n n e r.

• To e n s u r e t h a t m e a n s o f e g r e s s a r e a c c e s s i b l e a n d m e e t s c o d e f o r orderly evacuation during an emergency event.

A p r o p e r l y c o n d u c t e d f i r e s a f e t y i n s p e c t i o n c a n a l e r t t h e o c c u p a n t /o w n e r to any hazards which could possibly lead to a fire. The possible results of a fire in a commercial facility are many and may include injuries, the loss of life, the temporary or permanent loss of company profits, temporary or permanent job loss which affects an entire community as well as the neighborhood blight that may result from a building being shuttered.

T h e d a t a f r o m i n c i d e n t s i n 2 0 1 5 s u p p o r t t h e e f f o r t s o f t h e d e p a r t m e n t ’s F S M D i v i s i o n b y s h o w i n g t h a t t h e r e w a s a d e c r e a s e i n c o m m e r c i a l f i r e s i n L F D ’s s e r v i c e a r e a . T h i s i s i n p a r t d u e t o t h e d i v i s i o n ’s i n s p e c t o r s a p p r o x i m a t e l y 7, 0 0 0 i n s p e c t i o n s t o e n s u r e t h a t f i r e c o d e i s b e i n g a b i d e d .

The Lakeland Fire Department is committed to excellence in service both internally and externally. The FSM Division interacts most frequently with members of the community and other division related to buildings, permitting, and community development due to the related work they all share as Lakeland continues to grow and improve. These interactions were i m p r o v e d t h r o u g h t h e u s e o f t h e C i t y ’s o n l i n e p e r m i t t i n g s y s t e m ‘ Tr a c k I t ’.

This system has been in use since 2014 creating greater efficiencies that have improved service in 2015.

PLANS REVIEW The initial step to ensuring that a building will be safe for occupation is to make sure that all fire code requirements have been applied which address fire department access, water supplies, and building life safety features such as fire suppression systems, means of egress, fire alarm systems, a n d b u i l d i n g m a t e r i a l s /a s s e m b l i e s w h i c h m e e t i n d u s t r y s t a n d a r d s f o r t h e i r applied use.

The types of plans reviewed include concept review plans, site plans, construction plans, sprinkler systems plans, fire suppression systems plans, fire alarm system plans, underground fire line plans, above and underground tank plans, specialty plans and plan revisions.

The review of a set of plans may take anywhere from minutes to several days or more depending on the size and complexity of the project. Lakeland has been experiencing a boom in commercial industry in the past five years and Lakeland saw the addition of millions of new square feet for commercial use in 2015; all of which needs to be closely inspected for safety by the FSM team.

55

F I R E I N V E S T I G AT I O N A LFD Fire Investigator is contacted any time a fire event occurs on commercial property, city owned property, a house of worship, a serious injury or fire death, any illegally set fire, any fire where a fire suppression system discharged or did not operate as designed, and any fire where the cause cannot be determined by responding fire units.

Fire scene investigations are conducted in order to determine the events leading up to and the origin and cause o f a f i r e . F i r e c a u s e d e t e r m i n a t i o n m a y r e v e a l c o n s u m e r p r o d u c t d e f e c t s , c a r e l e s s b e h a v i o r (u n a t t e n d e d c o o k i n g , carelessly discarded smoking materials, etc.), an intentionally set fire, or the failure of a system inherent to the s t r u c t u r e o r f a c i l i t y (e l e c t r i c a l , h e a t i n g , a i r c o n d i t i o n i n g , m a n u f a c t u r i n g p r o c e s s , e t c . ) .

The Lakeland Fire Department is unique in that it performs its own investigations and has dual certified investigators and sworn police officers to enforce the law if any arson or other criminal activity is discovered as the result of an investigation. The FSM team rotates on-call duties so that an investigator is available at all times to perform the investigations that meet the criteria outlined above. This helps reduce investigation times in the City of Lakeland where an overburdened state fire marshal may not be able to provide as high a quality or timely of an investigation as the Lakeland Fire Department can. This in turn benefits the residents of Lakeland.

In 2015, the division investigated 54 fires, of which 10 were commercial. The reduced number of fires in commercial facilities in Lakeland is an area of pride for the members of FSM and one that we believe to be in large part due to a diligent inspection program in co-operation with facility managers/tenants.

38

RESIDENTIAL FIRE

10

COMMERCIAL FIRE

54

5

FIRES I N V E S T I G AT E D

VEHICLE FIRE FIRE

1

OTHER

16

DETERMINED TO BE INTENTIONAL

56

(INCLUDING EQUIPMENT MALFUNCTIONS AND EXPLOSIONS)

FIRE SAFETY MANAGEMENT

BY THE NUMBERS TOTAL

MONTHLY AVERAGES

Final Inspection for Certificate of Occupancy

328

27.33

Application for Certificate of Occumpancy (ACO’s)

292

24.33

2,847

237.25

24

2

891

74.25

582

48.5

1,042

86.83

388

32.33

Complaints Handled

72

6

Fire Investigations & Follow-up

54

4.5

188

15.66

False Alarm Follow-up

67

5.58

Codes Review

34

2.83

Tent Permits

60

5

Burn Permits

7

.58

138

11.50

Routine Inspections (including pre-inspections) Building Under Construction Inspections Miscellaneous Inspections (alarm, sprinkler, hood, under-ground, fireworks/pyro displays, tank removal/install, etc.)

Re-Inspections Plans Reviewed (construction, site, concept, etc.)

Specialty Plans Reviewed and One Time Permitted

Meetings

Knox Box Inspections

7,014

T O TA L I N S P E C T I O N S

57

communications and outreach

58

The Lakeland Fire Department makes great efforts to be an active part its community through non-emergency interactions giving citizens the opportunity to learn more about the department, what it does, and the men and women that do it.

J A N E L VA S A L L O

P U B L I C I N F O R M AT I O N A N D E D U C AT I O N O F F I C E R

The department was more visible than ever with many community interactions, greater ease of access to information about the department, and greater use of technology to communicate with its service base. This is all in addition to the public education programs on the subjects of fire and life safety that the department has offered for decades. Communications efforts are overseen by Public Information and Education Officer (PIO/ P E O ) J a n e l Va s a l l o . P u b l i c e d u c a t i o n e f f o r t s w e r e a c c o m p l i s h e d w i t h t h e a s s i s t a n c e o f a p a r t -t i m e F i r e a n d L i f e S a f e t y E d u c a t o r, M a t t B a r r, a n d emergency response personnel who perform community outreach in addition to their many emergency response duties. The communication activities for the department include: 1) Marketing of the department to communicate its services and values 2) Media releases and media contact 3) Maintenance of electronic content and platforms used to communicate e l e c t r o n i c a l l y (w e b s i t e , s o c i a l m e d i a , e t c . ) 4 ) A l l p u b l i c e d u c a t i o n p r o g r a m s p r o v i d e d i n t h e d e p a r t m e n t ’s s e r v i c e a r e a 5) Internal department communications for staff and with other agencies 6) Special projects and events that encourage community engagement The department understands the importance and value of communication a n d t h r o u g h t h i s d i v i s i o n i t i s a b l e t o r e a c h l a r g e r a u d i e n c e s e v e r y y e a r.

The primary way it did this in 2015 and will continue to do so is through the use of social media. It has become a very efficient tool for the department in sharing what the firefighters do to benefit Lakeland day in and day out.

T h e d e p a r t m e n t i s p r e s e n t o n s o c i a l m e d i a o u t l e t s l i k e Fa c e b o o k , Tw i t t e r, Yo u Tu b e , a n d m o s t r e c e n t l y P e r i s c o p e a d d e d i n 2 0 1 5 f o r l i v e n e w s a n d i n f o r m a t i o n a s i t h a p p e n s f r o m L F D e m e r g e n c y s c e n e s . T h e d e p a r t m e n t ’s social media outlets are updated daily to communicate the diverse work that keeps the department so busy. It also shows how well prepared the department is for emergencies of all kinds, and allows the public to forge a deeper connection with their fire department in a positive way outside of stressful emergency situations.

59

Other activities the division manages for the Lakeland Fire Department is to create and maintain symbiotic relationships with community partners in the community.

A p r i m e e x a m p l e o f t h i s w a s t h r o u g h t h e d e p a r t m e n t ’s partnership with SPCA Florida which was forged in 2015. The partnership allows SPCA Florida to provide a n i m a l m e d i c a l s e r v i c e s t h r o u g h t h e i r We l l n e s s Wa g o n program to an expanded audience in Lakeland by using LFD fire station locations as stops on the wellness wagons’ routes. Additionally the partnership allows for medical care for pets encountered on human emergency s c e n e s b y L F D ’s f i r s t r e s p o n d e r s . B o t h o r g a n i z a t i o n s recognize how important pets are and that they’re very much a part of many families. These emergency medical services that can be offered to pets as a result of this partnership will go a long way to ensuring every member of the family stays safe and healthy.

LFD has equipment on its apparatus, including animal specific oxygen masks and medical rescue kits, to help pets in medical need that may be encountered on fire calls or medical responses for human patients. This partnership will allow for updated equipment to be purchased. This partnership is just another great way for SPCA Florida to expand on its mission of helping animals while the Lakeland Fire Department can show its compassion and care for all of the living creatures in its community.

The highlight of this relationship was the Lakeland Fire D e p a r t m e n t ’s R e s c u e d P e t s c a l e n d a r w h i c h f e a t u r e d LFD personnel along with SPCA Florida shelter pets. All proceeds from calendar sales went directly to helping animals rescued by the Lakeland Fire Department that are encountered on human emergency scenes.

60

A D D I T I O N A L C O M M U N I C AT I O N S D I V I S I O N AC C O M P L I S H M E N T S F O R 2 0 1 5 : • Strong relationships built with local media; multiple positive appearances and stories profiling the department and the great work it is doing • P u b l i c a t i o n i n l o c a l , s t a t e , a n d n a t i o n a l l e v e l m e d i a o u t l e t s , i n c l u d i n g F i r e h o u s e . c o m , L e d g e r, A c c e s s Lakeland, etc.

• Fo r g e d b e n e f i c i a l n e w p a r t n e r s h i p s w i t h c o m m u n i t y o r g a n i z a t i o n s s u c h a s S P C A F l o r i d a , D e p a r t m e n t o f C h i l d r e n a n d Fa m i l i e s , a n d P o l k C o u n t y S c h o o l s f o r j o i n t e d u c a t i o n a n d p u b l i c r e l a t i o n s c a m p a i g n s i n L a k e l a n d . R a i s e s profile of department for involvement in activities outside of emergency response • Annual Report produced to communicate important information about the department to community and policy-makers • We b b a s e d c a t a l o g o f m e d i a r e l e a s e s f o r i m p r o v e d t r a n s p a r e n c y a n d r e c o r d k e e p i n g ; • Increased media presence in local markets on department’ emergency response services. Garnered local, state, and national coverage • A d d i t i o n o f s p e c i a l e v e n t s i n c l u d i n g F i r s t Fr i d a y : G u n s N H o s e s a n d C o m m u n i -Te a a n d C o f f e e e v e n t s t o i n c r e a s e community engagement with LFD personnel • Organized Station 7 Grand Opening event with attendance from hundreds of local community members, fellow fire departments, and government representatives • Public Education Portal updated for record keeping, data, increased ISO Rating, and greater efficiency department-wide • Another successful Back to School motorist safety awareness campaign; implemented by firefighters at 13 s c h o o l s i n d e p a r t m e n t ’s s e r v i c e a r e a d u r i n g f i r s t w e e k o f s c h o o l i n A u g u s t 2 0 1 5 • P a r t i c i p a t i o n i n s e v e r a l c o m m u n i t y c h a r i t y e f f o r t s , l i k e M r. C e n t r a l F l o r i d a , w h i c h a r e w o n d e r f u l e x a m p l e s o f how the department exemplifies the City of Lakeland values of social responsibility • Smoke Alarm Safety Campaigns in partnership with Red Cross of Mid-Florida • Development of custom child care professionals’ fire safety education program for Child Care providers in L a k e l a n d . M e e t s D e p a r t m e n t o f C h i l d r e n a n d Fa m i l i e s ( D C F ) r e q u i r e m e n t s a n d i s t h e f i r s t o f i t s k i n d i n t h e s t a t e of Florida • Multiple community philanthropy events including clothing drive for the homeless and annual holiday toy drive benefiting multiple childrens' charities

61

C O M M U N I C AT I O N S A N D O U T R E A C H

BY THE NUMBERS

P E R S O N S E D U C AT E D I N S E R V I C E A R E A I N 2 0 1 5

4,682 A D U LT S

8,027 CHILDREN

12,709 T O TA L FA C E -T O - FA C E INTERACTIONS BETWEEN INDIVIDUALS AND LFD PERSONNEL

62

233

E D U C AT I O N A L A N D C O M M U N I T Y PROGRAMS OFFERED

261

HOURS IN THE COMMUNITY

C O N TA C T W I T H C O M M U N I T Y M E M B E R S T H R O U G H E D U C AT I O N A L P R O G R A M S

5,220

SOCIAL MEDIA FOLLOWERS A C R O S S M U LT I P L E P L A T F O R M S

UP TO

25K-50K+ A V E R A G E W E E K LY R E A C H

A C R O S S S O C I A L M E D I A P L AT F O R M S

63

L A K E L A N D F I R E D E PA R T M E N T

2015 annualreport

www.lakelandgov.net/lfd / LakelandFD @LakelandFD