EDGE Course Catalog September-November 2018

EDGE COURSE CATALOG SEPTEMBER - NOVEMBER

2018

MISSION

To foster passion for learning and developing necessary skills for delivering competent and excellent service

CONTACT

Ashley Tare, Talent Development Coordinator Human Resources 455 - 3932 ashley.tare@lynchburgva.gov

EDGE TRAINING CATEGORIES

- Supervisor & Management Training - Professional Development - Personal Development - Leadership Development - Wellness

LOGGING IN

Follow these steps to review and register for courses: Click here to navigate to the EDGE login page Log in with your username and password Hover over "Learning" tab Click "Events Calendar" If you experience any issues or have forgotten your username/password, please contact Ashley Tare.

WHAT OTHERS ARE SAYING

Understanding Generational Differences: "The class refreshed my mind to the fact that the workplace is forever changing and that we need to find a way to glean value from all generations."

Giving and Receiving Constructive Feedback: "My biggest takeaway was how feedback, either good or bad, is a healthy way to maintain a productive team."

CLASSES IN SEPTEMBER: PERSONAL DEVELOPMENT:

"Social Security 101" September 5, 2:00 - 3:30 p.m. City Hall, 2nd Floor Training Room

This free workshop, hosted by Jacqueline Weisgarber from the Social Security Administration, will help you learn how to use my Social Security online account and other online services. You'll be able to answer questions including:

When am I eligible to receive retirement benefits?

How does early retirement affect my benefits?

When should I file for Medicare? and more!Â

Prior to attending the session, please go to www.socialsecurity.gov/myaccount to create a my Social Security account and print your Social Security Statement to bring to the workshop.

PERSONAL DEVELOPMENT:

"8-Hour Driver Improvement Course" September 10-11, 12:00 - 4:30 p.m. (each day) City Hall, 2nd Floor Training Room

This is an 8-hour class which consists of two 12:00 - 4:30 p.m. sessions.

You must be able to attend

both days in order to receive credit for the class. The doors will be closed promptly at 12:00 p.m.

Anyone not in the class at 12:00 p.m. sharp will not be permitted to participate in the class, per Department of Motor Vehicle requirements.

Class size is limited to 16 participants, so you must pre-register for the class in EDGE. The City does not charge for the class. However, the DMV does require a $10 processing fee. This must be paid in cash when you arrive for the class. No checks, money orders, or credit cards will be accepted.

Note: If you have taken an 8-Hour Defensive Driving Class within the last two years, you will not receive the merit points. Questions? Call Risk Management: Craig Roberts - 455.3812 or James Hall - 455.3813.

SUPERVISOR & MANAGEMENT TRAINING:

"Understanding the Generational Gap" September 13, 9:00 - 11:00 a.m.

City Hall, 2nd Floor Training Room

If you're a supervisor and you missed this class as part of the Leadership Development Series, we're offering it again just for you. This course will focus on topics that evaluate generational shifts in workplace motivators, communication styles, and leadership styles in order to equip you to better supervise and lead your teams.

PERSONAL DEVELOPMENT:

"Lunch & Learn: Managing Money" September 13, 12:00 - 1:00 p.m.

City Hall, HR Training Room

Union Bank and Trust has designed a "Managing Money" session just for the City of Lynchburg Employees. This session will help you take control of your finances with discussion on the following topics:

• How to Eliminate Debt • Scaling Back Expenses • How to Create A Budget • Achieving Financial Goals • And much more…

Note: Lunch will not be provided, but you are welcome to bring your own to eat during the session.

PROFESSIONAL DEVELOPMENT:

"Communicating with GIS" September 19, 9:00 - 11:00 a.m.

IT Learning Lab

Much like a picture is worth a thousand words, the same can be said about a map With this course, you will be introduced to some of the solutions we have that will help you communicate your message to a target audience. From printed to online story maps, this class covers it all!

PUBLIC PROFESSIONAL CERTIFICATION

All full-time employees are expected to complete their Public Professional Certification within their first year of employment. This certification includes a series of 7 Foundational Courses that represent a combination of instructor-based and online classes.

Afterwards, it is encouraged for you to attend at least 10 hours of training and development opportunities each year. Outside training opportunities may be included in this 10 hours but must be uploaded in EDGE.

Instructor-led classes:

"Lunch & Learn: Managing Money"

- Government On The Go! - Active Shooter Training

September 12:00 - 1:00 p.m.

- Preparing For Workplace Success - Understanding Employee13, Benefits City Hall, HR Training Room

Other/online classes: - Edge Works (video) - IS-100: Introduction to the Incident Command System - IS-700: NIMS: An Introduction

You will receive your Public Professional Certificate through inter-office mail upon completion of these Foundational classes.

FOUNDATIONAL COURSES: "Active Shooter Training" September 20, 8:30 - 10:00 a.m.

City Hall, 2nd Floor Training Room

"Understanding Employee Benefits" September 20, 10:15 - 12:00 p.m.

City Hall, 2nd Floor Training Room

"Preparing for Workplace Success" September 20, 1:00 - 2:00 p.m.

City Hall, 2nd Floor Training Room

PUBLIC PROFESSIONAL CERTIFICATION

PROFESSIONAL DEVELOPMENT:

"Phone Etiquette: Technique Practice" September 26, 9:30 - 11:30 a.m.

Human Services, 5th Floor Training Room

This session will serve as a follow up to our previous session on de-escalation techniques. In this course, you'll put to practice what you learned about de-escalating phone calls by working through simulated examples where you'll use techniques to practice remaining calm, redirecting, remaining assertive, and keeping control of the conversation.

LEADERSHIP DEVELOPMENT: "Tactics for Working Better on Teams" September 28, 1:00 - 2:30 p.m.

Human Services, 5th Floor Training Room

Part of being a leader involves helping people work well together on teams. Can you help move a team from being dysfunctional to productive?

Can good teams become great teams? This session will help you answer these questions and identify what you contribute to your team's dynamics.

Bring your teams and join us for active teambuilding training.

CLASSES IN OCTOBER: PROFESSIONAL DEVELOPMENT:

"Collaborating with GIS" October 4, 9:00 - 12:00 p.m.

IT Learning Lab

With the ability to access our applications from just about any computer in the City, GIS is a great tool for collaborating. Whether you are working on a project within your department or across many different departments, the ability to markup and share maps is a valuable skill set you can’t afford not to have. This course requires that you have completed the Online GIS Basics course.

WELLNESS:

"Lunch & Learn: Nutritional Controversies" October 10, 12:00 - 1:00 p.m.

City Hall, HR Training Room

There are always new diets and magic bullet foods that gain popularity. In this Lunch & Learn session, Hannah Grindeland from HealthWorks, is going to address some food myths and the science behind what we eat. Note: Lunch will not be provided, but you are welcome to bring your own to eat during the session.

FOUNDATIONAL COURSES: "Active Shooter Training" October 18, 8:45 - 10:15 a.m.

City Hall, 2nd Floor Training Room

"Understanding Employee Benefits" October 18, 10:15 - 12:00 p.m.

City Hall, 2nd Floor Training Room

"Preparing for Workplace Success" October 18, 1:00 - 2:00 p.m.

City Hall, 2nd Floor Training Room

PROFESSIONAL DEVELOPMENT:

"Resume and Cover Letter Workshop" October 23, 1:30 - 3:00 p.m.

Human Services, 5th Floor Training Room

This workshop will cover topics including the following:

- How to format your resume - What information to include - How to sell yourself on paper - Helpful resources

Please bring a printed copy of your current resume to this workshop, as we will spend time critiquing it.

- Informational session with Darsha Clark PERSONAL DEVELOPMENT:

"All Points EAP: Informational Session" October 24, 10:00 - 10:45 a.m.

Human Services, 5th Floor Training Room

All employees and their immediate family members are eligible for the Employee Assistance Program (EAP). EAP is a professional, confidential service that helps employees and their family members resolve personal problems that may be interfering with work performance or home life. There is no cost to the employee - the City pays 100% of the cost of the service. If you're curious to know more information about this benefit that is available to you, join us for this informational session with Darsha Clark.

PROFESSIONAL DEVELOPMENT:

"Online GIS Basics" October 30, 9:00 - 12:00 p.m.

IT Learning Lab

The Online GIS Basics course is a great basic introduction or refresher class on the City’s powerful online GIS MapViewer. Covering topics such as map navigation, adding content, and exporting maps, this class is designed for the new user or for any employee looking to refresh their skills on the basics of our online GIS MapViewer.

CLASSES IN NOVEMBER: PROFESSIONAL DEVELOPMENT:

"Interviewing Skills Workshop" November 1, 10:00 - 11:30 a.m.

Human Services, 5th Floor Training Room

This workshop is designed to help you increase your confidence and better channel your nerves during the interview process. This will be a very interactive workshop with mock interview sessions to help you learn to better form your thoughts on the spot. We'll work through a number of techniques that can help you leave a lasting impression with your interviewers.

WELLNESS: "Lunch & Learn: What You Need to Know About Strokes" November 7, 12:00 - 1:00 p.m.

City Hall, HR Training Room

Join us as Hannah Grindeland from HealthWorks shares the basics of stroke, what happens in a stroke, what are the risk factors, signs, and symptoms. Note: Lunch will not be provided, but you are welcome to bring your own to eat during the session.

PROFESSIONAL DEVELOPMENT:

"Using Prezi to Re-vamp Your PowerPoints" November 8, 9:00 - 10:30 a.m.

IT Learning Lab

Prezi is a flash-based presentation system that allows you to create incredibly dynamic presentations.

In this session, we'll focus on basic usage, template selection and formatting, and special features of navigating the software.

SUPERVISOR & MANAGEMENT TRAINING: "Giving and Receiving Constructive Feedback" November 13, 1:00 - 3:00 p.m.

City Hall, 2nd Floor Training Room

If you're a supervisor and you missed this class during the Leadership Development Series, we're holding this session just for you. This class will target the skills necessary for giving and receiving both constructive and positive feedback in a way that establishes trust and leads to increased performance.

FOUNDATIONAL COURSES: "Active Shooter Training" November 15, 8:45 - 10:15 a.m.

City Hall, 2nd Floor Training Room

"Understanding Employee Benefits" November 15, 10:15 - 12:00 p.m.

City Hall, 2nd Floor Training Room

"Preparing for Workplace Success" November 15, 1:00 - 2:00 p.m.

City Hall, 2nd Floor Training Room

Click here to register in EDGE!