2021 Reno Fire Department: Annual Report by City of Reno

Reno Fire

Department 2021 Annu al Report

CONTACT INFORMATION Emergency 9-1-1

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Non-Emergency (775) 334-4636

Administration (775) 334-2300 Website Reno.Gov/Fire

Social Media RenoFireDepartment @RenoFireDept @RenoFireDept

CONTENTS 04

MESSAGE FROM...

ABOUT US

Messages from the Fire Chief and Reno City Council

Our Mission, About Us and Our Values

DEPARTMENT OVERVIEW

FIRE STATIONS

RESPONSE STATISTICS

SPECIAL TEAMS

Types of Calls for Service

Urban Search and Rescue Team, Water Entry Team and Regional Hazardous Materials Response Team

WATER SAFETY

TRAINING DIVISION

DIVISION OF FIRE PREVENTION

Department Wide Training, Staff, Firefighter Recruit Academy and Special Teams

Mission Statement, Fire Inspections, Plan Review, Public Education and Fire Investigations

EMERGENCY MANAGEMENT

EMERGENCY MEDICAL SERVICES

FLEET DIVISION

River Safety, Flood Safety and Ice Safety

EMS Coordinator Hired, Academies, New Paramedic Companies, Wildland EMS and Training

Fire Engines, Ladder Trucks, Brush Trucks, Specialty Vehicles, Rescues, Fleet Maintenance and Logistics

COMMUNITY ENGAGEMENT

FREQUENTLY ASKED QUESTIONS

Station Tours, Ride-Alongs, Reading in the Schools, Peer Support Team and Chaplain Services

Number of Firefighters to Every Call, Firefighters' Schedule and The Difference Between a Fire Engine and Fire Truck

SAFETY CHECKLIST FOR OWNERS & RENTERS

Photo Credits: Reno Firefighter Association and Local 731

Escape Plan, Cooking Safety, Candle Safety, Fire Safety, Carbon Monoxide Alarms, Electrical & Appliance Safety and Smoke Detectors

| Reno Fire Department 2021 Annual Report

Fire Station Locations

Organization Chart and Personnel Count

MESSAGE FROM THE FIRE CHIEF Welcome! I do not need to tell anyone what a challenging year it was for our community. Different sectors of our citizen and business populations saw different challenges and the Reno Fire Department (RFD) was not immune. I am proud to say that the men and women of the RFD stepped up to meet the challenges head-on and continued to provide the highest level of service to the citizens and visitors of Reno, all the while navigating the hazards and challenges of a pandemic. In 2020, RFD operated 17 fire companies out of 14 stations, including 13 engines, 2 trucks, 1 rescue and one squad. We responded to a total of 42,706 calls for services which generated over 55,000 responses.

| Reno.Gov/Fire

Due to the COVID-19 pandemic we made it standard practice to add respiratory protection (eg., an N95 facemask) to the PPE we wear on every call, even before the mask mandate became a part of our everyday lives. We added disinfecting, social distancing and isolation protocols to our standard operating procedures in order to minimize the risk of exposure or spread. We are proactive and aggressive in our practice of isolating individuals from the workplace who had a known or potential exposure. While this made staffing a challenge and caused many people to work long, extra hours, in the end it helped keep RFD staffed and operating in the safest manner and to maintain excellent quality of service.

In 2020, any reduction on our local call volume was offset by the demand for resources during a record-setting wildland year, particularly in California. Fires in 2020 burned over 10 million acres, including more than 4.2 million acres in California alone (the 1st , 3rd and 5th largest fires in

California’s history). RFD stepped up to answer the call to assist our neighbors to the west. RFD proved prescient in the creation of our Rapid Extraction Module (R.E.M.) Unit in 2020. The unit is a 4 passenger side-by-side that provides technical rescue capability along with Advanced Life Support medical care for injured personnel who may not be in an accessible location by traditional means or standard apparatus. The wildland community has begun to recognize the value of this unit as its core mission is to provide a safety net for firefighters on these extreme and dangerous incidents. The R.E.M. Unit was deployed 84 days in 2020 and was universally met with rave reviews for its innovative design and broad spectrum capabilities. This is a testament to the men and women of RFD and the professionalism they bring to the job. As part of the City Council approved long-term apparatus replacement program, we took delivery of two engines and one truck in 2020 and deployed them as new frontline apparatus.

need under the Sam Saibini Food Basket Program. The coming year will continue to be challenging during the pandemic, but we are turning a corner and moving in a positive direction. Our priorities remain to strengthen our staffing, continue to rebuild our apparatus fleet and work toward a plan for replacing our temporary stations with permanent structures and adding stations to the growth areas of Reno. We will work with Mayor Hillary Schieve and the entire Reno City Council toward their goals of establishing vibrant neighborhoods and public places along with well managed growth. RFD members appreciate the tremendous support of Mayor Schieve, Reno City Council and our community and will repay our gratitude by continuing to provide the best, highest level of service in Northern Nevada. As your Fire Chief, I am grateful for the support of this department and this community and I will repay that support by continuing to advocate for progress and growth in RFD and the City of Reno.

Kudos to the newly-graduated recruit class and the recruit academy team including Jesse Rowan, Veldrick Taoipu, and Jeff Cates for pulling off a full 18week academy during the 2020 pandemic without a hitch. They will be put to the test again as we launch another recruit academy in early 2021. Community and charitable work remained a priority in 2020, but the pandemic made our fundraising and outreach efforts quite a challenge. Unfortunately, we could not a find a socially responsible way to hold our annual RFD Children’s Christmas Party but on the positive side we were able to continue our long tradition of delivering food to local families in

David R. Cochran Reno Fire Chief

MESSAGE FROM RENO CITY COUNCIL

Left to right

Fostering a safe city through enhanced public safety, prevention and emergency response is a top priority of the Reno City Council. As such, we are proud of the accomplishments our Fire Department has achieved during an incredibly challenging year. Key initiatives to support this priority will be to review the 2019 operational study and identify staffing, equipment, and other resource needs to improve operations; implement the multi-year plan to replace outdated fire apparatus; assess alternative fire response models to manage call volume while still providing needed services; and develop and implement a fire station repair and replacement plan. As our community continues to grow, we remain committed to providing excellent emergency services to our residents and visitors.

| Reno Fire Department 2021 Annual Report

Bonnie Weber Ward 4, Oscar Delgado Ward 3, Naomi Duerr Ward 2, Hillary Schieve Mayor, Devon Reese At-Large, Jenny Brekhus Ward 1, Neoma Jardon Ward 5

ABOUT US structures, vegetation/brush or vehicles, we also provide rescue capabilities for almost any type of emergency situation. This includes quick and efficient emergency medical care for our citizens, a regional hazardous materials team capable of identifying unknown materials and controlling or containing a release disaster, and preparedness and management of large-scale incidents.

Maintaining this level of service requires constant training of personnel. This training maintains both the skills needed to operate safely in emergency environments and the physical fitness necessary to reduce the likelihood and severity of injuries. The minimum annual training requirement to maintain firefighting and medical skills is 240 hours per year. Special teams and company-level drills add significantly to that number of hours.

TO OUR CITIZENS AND VISITORS

TO OUR ORGANIZATION

TO EACH OTHER

The lives and well-being of our citizens, visitors and department members are our highest priority. We will be fiscally responsible in all we do. We constantly strive to earn the respect of our community by providing the best possible emergency response based on concern, compassion and professionalism in everything we do. We strive to provide the highest level of public safety to our citizens.

We work as a team to accomplish the department’s missions and goals through open communication, cooperation and recognition of shared successes. We encourage and promote pride, loyalty and a true sense of ownership in our department and our community. We seek responsibility and take responsibility.

We are committed to openness and honesty in all situations. We value each member of the department and treat each person's diverse contributions with dignity, fairness and respect. We are accountable to those we serve and to each other.

RFD Est. May 10, 1888

RFD provides all-risk emergency service, which is the national model of municipal fire departments, providing the services needed in the most efficient way possible. We now provide paramediclevel service to the citizens and visitors of Reno. This is the highest level of emergency medical care that can be provided in the field. In addition to responding to fires, whether they occur in

| Reno.Gov/Fire

OUR VALUES

OUR MISSION IS TO PROVIDE OUR CITIZENS AND VISITORS WITH THE BEST POSSIBLE ALL-RISK EMERGENCY SERVICE IN THE PROTECTION OF LIFE AND PROPERTY. PUBLIC HEALTH, SAFETY AND PREVENTION EDUCATION ARE KEY COMPONENTS OF OUR MISSION.

| Reno Fire Department 2021 Annual Report

WE ARE AND WILL CONTINUE TO BE IDENTIFIED BY OUR DEDICATION AND PRIDE IN OUTSTANDING CUSTOMER SERVICE.

DEPARTMENT OVERVIEW

RENO FIRE CHIEF David Cochran

Emergency operations Division

Safety & training division

Facilities & Fleet division

Fire prevention division

Administrative services

Emergency Management & health/wellness division

Emergency medical services

DIVISION CHIEF

FIRE MARSHAL

ADMIN MANAGER

DIVISION CHIEF

EMS CHIEF

John McNamara

Dirk Minore

Robert Casos

Tray Palmer

Aaron Wike

Andy Ancho

Dennis Nolan

56 Hour Training Captains (3)

Logistics Officer

Fire Prevention Captains (2)

A-Shift Battalion Chiefs (2)

Captains Operators Firefighters

B-Shift Battalion Chiefs (2)

Captains Operators Firefighters

B-Shift Battalion Chiefs (2)

| Reno.Gov/Fire

Captains Operators Firefighters

Equipment Supply Technician

Fire Equipment Superintendent

Fire Equipment Mechanics (4) Equipment Service Writer

Fire Inspectors I (2) Fire Inspectors II (10)

Water Supply Inspector

Admin Secretary Management Assistant

EMS Coordinator

Office Assistant II Program Assistant

266

| Reno Fire Department 2021 Annual Report

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| Reno.Gov/Fire

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FIRE STATIONS

S TO AL

2500 Sutro St. 3,969 calls 9% of all calls

580 West Moana Ln. 6,248 calls 15% of all calls

1096 Ralston St. 2,755 calls 6% of all calls

1500 Mayberry Dr. 1,842 calls 4% of all calls

3970 Mira Loma Dr. 2,988 calls 7% of all calls

3050 Skyline Blvd. 1,003 calls 2% of all calls

3600 Kings Row 2,826 calls 7% of all calls

14005 Mount Vida St. 2,268 calls 5% of all calls

5250 N. Virginia St. 1,552 calls 4% of all calls

7105 Mae Anne Ave. 1,611 calls 4% of all calls

1190 Steamboat Pkwy. 2,625 calls 6% of all calls

8,804 calls 21% of all calls

42,706 19

2105 Hawk Meadow Trail 342 calls 1% of all calls

2501 Mill St. 3,778 calls 9% of all calls

TOTAL CALLS IN 2020

| Reno Fire Department 2021 Annual Report

VISTA

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495 East 4th St.

EMERGENCY OPERATIONS

RFD had 42,706 calls for service in 2020 and 65% of these calls were for emergency medical services. All RFD apparatus are capable of providing care at the Advanced Life Support level. We have 67 paramedics within the Department and are now able to provide paramedic services and advanced levels of care to our citizens.

We also responded to 1,353 fire calls, an average of about three per day. As a busy metropolitan fire department, we staff all fire engines and trucks with four people to allow for maximum efficiency in fire-ground operations. Aggressive interior attack is the key to putting fires out while they are small to minimize damages and provide greater life safety.

1% 0%

22.5%

445 HazMat

20 Ruptures/Exposures

9,591 Good Int

3.5%

| Reno.Gov/Fire

1,476 Pub Assist

4.5% 1,915 FALSE

0.1% 80 Other

3.2%

0.00% 2 Weather

We also responded to vehicle accidents and rescue calls, which included extricating people trapped in vehicles, elevators and machinery and water-rescue responses.

2020 TYPES OF CALLS FOR SERVICE

1,353 Fire

65.2%

27,824 EMERGENCY MEDICAL SERVICES (EMS)

1,353 FIRE CALLS 27,824 MEDICAL CALLS 4-5 pm BUSIEST TIME STATION 1 BUSIEST STATION 8FROM min 32sec 9-1-1 CALL TO ARRIVAL

7FROM min 5sec STATION TO SCENE

15 min 28sec AVERAGE TIME SPENT ON SCENE

| Reno Fire Department 2021 Annual Report

MONDAY BUSIEST DAY

EMERGENCY OPERATIONS

SPECIAL TEAMS URBAN SEARCH AND RESCUE TEAM Our Rapid Extraction Module-REM unit was a success, providing civilian and firefighter safety during major wildland fires. The unit is a quick, mobile team delivering backcountry rescue capabilities along with paramedic-level EMS. The team is designed to operate on roads that ambulances cannot drive on, and in weather conditions that helicopters cannot fly in. We fill the voids that previously would slow or stop treatment and transport of victims.

| Reno.Gov/Fire

WATER ENTRY TEAM

The Water Entry Team (WET) firefighters receive specialized training for swift water rescues (rivers and flash flooding), still water rescues (lakes and ponds) and ice rescues where a victim has fallen through the ice. Team members train monthly onduty and quarterly off-duty in the classroom, rivers, lakes and ponds in the area. All WET members must pass an annual fitness/swim

test that exceeds the standards of the United States Lifesaving Association for Aquatic Rescue Response Teams. The future goals for the RFD Water Entry Team include becoming certified with CAL-OES and FEMA as a Type 3 or 4 deployable resource that can respond into California and other parts of the United States when there is a water-related disaster or a need for more resources.

interstate highways, railroad lines, air cargo terminals and underground pipelines running throughout the city. Reno is also home to numerous largescale manufacturing facilities, warehouse, fulfillment centers, and high-tech companies that utilize new technologies and materials.

HAZARDOUS MATERIALS RESPONSE TEAM

• WET participates in providing safety personnel for the Reno River Fest • WET participates in the KTMB Truckee River Cleanup Day • WET & USAR team members provide manpower for the Humane Society Duck Race and Festival • Special Teams escorts elected officials from the City of Reno & Sparks downriver to view firsthand the extent of the homeless encampment problem on the river • In addition to RFD maintaining SRT certification, added 18 new Inland / Surface Water Rescue Swimmers to the WET roster

The Hazardous Materials Team (HazMat) makes up one part of the Regional Hazardous Materials Response Team (Triad) which includes Sparks Fire Department (SFD) and Truckee Meadows Fire Protection District (TMFPD). Monthly training is conducted with our Triad partners and the HazMat Team participates in regional/ statewide drills. It is important that the HazMat Team is ready to respond in our region. Reno is located in a shipping corridor with

SPECIAL TEAMS COMMUNITY PARTICIPATION

| Reno Reno Fire Fire Department Department2021 2021Annual Annual Report Report

EMERGENCY OPERATIONS

| Reno.Gov/Fire

WATER SAFETY

The Water Entry Team (WET) responded to 44 water-related calls for service in 2020. These events occurred in or around the Truckee River and in other lakes, ponds and ditches in the City of Reno and beyond. With the 120-mile long Truckee River running through downtown Reno, water safety is a top priority for RFD. The Truckee River drains 3,060 square miles and has an average flow of 804 cubic feet per second (cfs). The maximum recorded flow for the Truckee was in 1963 when the river flowed at 18,900 cfs. As a comparison to recent events, in 1997 the Truckee was measured at 18,200 cfs, and in 2005 at 16,000 cfs. It is critical that our citizens understand the power and force of the Truckee River. With that, here is some river, flood and ice safety information to keep you safe:

FLOOD SAFETY • Keep your distance from raging flood waters. • Avoid skin contact with any flood water. • Don’t drive through flooded roads. • Be prepared to not have tap water at your home for several days.

ICE SAFETY • #1 rule – stay off the ice. • Call 9-1-1 immediately. • Attempt shore-based rescue; do not enter the ice or water to attempt a rescue. • Victim has about 10 minutes of purposeful muscle movement. • They will lose heat 25-32 times faster. • Hypothermia can cause unconsciousness in as few as 7 minutes.

RIVER SAFETY • Warmer weather does not mean warmer water. Wear proper thermal protection. • Always wear a personal flotation device. • Fish/float/swim/boat with a buddy. • Tell someone where you are going and when you plan to be back. • Save the alcohol for after you leave the river. • If you fall in, assume a defensive floating position on your back with your feet facing down the river.

CALLS FOR SERVICE

100%

WATER-RELATED TRUCKEE RIVER STATS

120

MILES LONG

804

AVERAGE FLOW (CUBIC FEET PER SEC)

3,060

DRAINS (SQUARE MILES)

18,900

| Reno Reno Fire Fire Department Department2021 2021Annual Annual Report Report

MAXIMUM RECORDED FLOW (CUBIC FEET PER SEC IN 1963)

TRAINING DIVISION DEPARTMENT-WIDE TRAINING

| Reno.Gov/Fire

As with just about everywhere, 2020 posed several challenges to the Training Division of our Department this year. An essential component to any fire department is making sure crews are well trained not only as individuals, but also with adjoining crews. While adhering to all the guidelines regarding COVID-19, we were able to still accomplish many important training sessions. We concluded several driver training sessions to include EVOC, off-foad driving in our Brush Engines, UTV Operator certification and by giving our newer firefighters the knowledge, skills and abilities to drive our aerial ladder apparatus. These are all key components to our Driver Development Program to ensure crew and public safety. To combat the ongoing fight against human trafficking, RFD partnered with AWAKENRENO. org to train our department in assessing situations and recognizing the signs of human trafficking, thus giving fire crews the tools necessary to refer individuals for assistance.

Reno is home to an international airport that has their own fire department. In an effort to better understand fire operations around aircraft, we conducted a joint training with our local airport firefighters to improve efficiency and safety should we ever need to work side by side. We continued to support and set goals for many other ongoing training programs. These include Fire Equipment Operator training, Company Officer training, wildland firefighting, EMS and all of our special teams.

STAFF The Training Division consists of the Division Chief, 3 Training Captains, and an Administrative Secretary. They rely on individuals from the line and the EMS Division to assist with teaching a variety of subjects. They coordinate all of RFD's training. The Training Captain, also known as the Safety Officer, serves as the City of Reno's Safety Officer for any employee exposed to blood-borne pathogens.

FIREFIGHTER RECRUIT ACADEMY We concluded a recruit academy in February 2020 and were able to complete another that graduated in November 2020. During these academies, no training hours were lost due to our drill instructor's diligence to keeping our recruits safe.

SPECIAL TEAMS The Training Division continues to support and coordinate with our special teams in setting goals and delivering realistic scenarios to hone their skills. The Hazardous Materials Team, Water Entry Team, and the Urban Search and Rescue Team are all comprised of 30-40 firefighters that have hundreds of additional training hours in very unique rescue situations. They maintain their skills through monthly trainings.

| Reno Fire Department 2021 Annual Report

DIVISION OF FIRE PREVENTION MISSION STATEMENT The Division of Fire Prevention is dedicated to providing efficient, effective, and equitable life safety and property protection to the citizens and visitors of Reno. We will do so actively, demonstrating ethical conduct, excellent customer service, and professional integrity in all areas of fire inspections, fire investigations, plans examinations, and public education.

| Reno.Gov/Fire

FIRE INVESTIGATIONS

Fire Prevention conducts investigations into suspicious fires, whether accidental or intentional, to determine their origin and cause. The investigation team determines which action is needed to prevent future occurrence, such as product recalls, public awareness, increased code compliance inspections, or arresting and prosecuting an arsonist. Fire Prevention arson investigators are Nevada P.O.S.T. certified peace officers. In 2020, RFD responded to 1,353 incidents involving fires. The Fire Investigation Arson Unit investigated 207 fires which included 8 arson arrests, 9 fires involving juveniles, 6 fatalities, and 19 smoke/burn victims. The estimated amount for fire loss was $13,099,550. The biggest increase of fires involved homeless encampments or RVs. There was an increase in transient activity fires of 125% from 2019 (171) - 2020 (386). Three of these resulted in fatalities.

FIRE-RELATED INJURIES AND FATALITIES Fire-Related Injuries

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Fatalities 27

17 19 27 12

5 11 12 7

2020 FPB PLAN REVIEW AND INSPECTION WORK LOAD DISTRIBUTION

4,683

REOCCURRING DISTRICT INSPECTIONS Includes new businesses, annual re-inspects, special events complaints & childcare

3,400

NEW CONSTRUCTION INSPECTIONS

1,344

NEW CONSTRUCTION PLAN REVIEW

TYPES OF FIRES INVESTIGATED IN 2020

VEHICLE

109

STRUCTURE

162

COOKING

215

WILDLAND

386

TRANSIENT

403 OTHER

PLAN REVIEW

PUBLIC EDUCATION

FIRE INSPECTIONS

Fire Prevention reviews construction plans to determine compliance with the adopted 2018 International Fire and Building Codes, local codes, ordinances, standards and regulations. Plan reviewers look for adequate and compliant fire safety systems, fire resistant building materials, RFD access, proper and adequate exiting. When comparing 2019 to 2020, the number of plans reviewed decreased by 34% and inspections decreased by 19%.

The RFD provides public education programs upon request. Both our engine companies and our prevention personnel have an active presence in our community. COVID-19 prevented us from conducting normal education inperson events this year. However, RFD increased social media and video posts. Some of the programs RFD normally offers include station tours, fire extinguisher training, home escape planning, and general fire safety for children.

Fire inspections are conducted to discover and correct any conditions likely to cause a fire or life safety hazard. All properties within the City of Reno, except private dwellings, are inspected. Annual inspections for most commercial occupancies are based on the associated hazards that a site may pose. The conditions inspected include materials and manner of storage, exits, accessibility, fire protection, detection systems and general housekeeping.

| Reno Fire Department 2021 Annual Report

EMERGENCY MANAGEMENT

Emergency Management for the City of Reno (COR) is responsible for administering an all-hazard mitigation, preparedness, protection, response and recovery program to protect residents. The goal is to work collaboratively with regional partners to ensure adequate plans are in place to guide the COR to effectively prepare, respond and recover from disasters.

| Reno.Gov/Fire

2020 reaffirmed the importance of preparedness and all-hazard mitigation in increasing safety in our communities. Throughout 2020, the region encountered the COVID-19 pandemic, civil unrest and large scale wildland fires that resulted in the loss of multiple homes.

RFD Emergency Management was instrumental in standing up and participating in a Regional Incident Management Team to respond and mitigate all phases during the pandemic and continues today. • Secured and administered COVID-19 testing for COR employees and the community • Secured and distributed PPE to COR employees

• Partnered with Public Works and local distilleries to produce hand sanitizer and disinfectant for COR employees • Participated in the development of the Edison Housing Complex and the partnership with Homewood Suites for additional refuge during COVID-19 surges • Procured and administered COVID-19 vaccines to COR employees, essential workforces and the community During civil unrest, Emergency Management activated the Regional Emergency Operations Center; sourced PPE and equipment for regional agencies necessary for their response and mitigation efforts; participated in the development and amendment of policies and procedures specific to civil unrest and coordinated with regional agencies to prepare for future civil unrest. Emergency Management activated the Regional Emergency Operations Center on two large urban interface wildfires as well. During the Poeville and Pinehaven Fires, Emergency Management provided

emergency evacuation notices, set up evacuation shelters and coordinated with the Red Cross to assist the residents that were displaced from their homes. Efforts regarding soils, erosion control, and fuels mitigation in the impacted areas of those fires continue today. Fortunately, we rarely encounter disasters such as major earthquakes, floods, large wildfires, or acts of terrorism. Nonetheless, we must always be prepared to respond to such an event to provide our citizens with the service and support needed in the event of such a crisis. The COR uses a Regional Emergency Operations Plan to guide actions in the occurrence of a disaster. Emergency preparedness is not only the responsibility of the City of Reno, but also a responsibility for all citizens. Working together will allow the entire community to be more prepared, safe, and resilient during a disaster. For more information on how you can prepare for a disaster, visit Reno.Gov/Fire.

| Reno Fire Department 2021 Annual Report

EMERGENCY MEDICAL SERVICES

COVID-19 RESPONSE Since the Governor’s declaration of a statewide emergency in the first quarter of 2020, the RFD’s EMS Division stepped up to face the challenge, initially providing both the safety coordination as well as on-site paramedic services with the Washoe County Health Department in establishing the first community wide COVID testing site. In order to ensure RFD's safety during the pandemic, we had to guarantee the protection of our responders and make sure to not spread the disease. RFD established strict personnel protection, isolation protocols, and internal COVID testing procedures. Through the CARES Act, an EMS Specialist (Kim Eastman) was hired to coordinate COVID testing and vaccinations for internal staff and throughout the community. Additionally, RFD purchased a specialized trailer, which was outfitted as a mobile POD (Point of Distribution), to setup a vaccination site when and wherever needed.

| Reno.Gov/Fire

ACADEMIES

RFD graduated a four-month academy of 12 new firefighters to the department. Among them were 2 paramedics, 4 Advanced EMTs and 6 EMTs. Additionally, the EMS Division conducted Mass Casualty Incident

and Active Assailant training along with the Reno Police Department (RPD) for the new recruits in the 2020 Academy. The last two weeks of each academy involves intensive medical training which includes: equipment and medication familiarization, IV and injection training, advanced airway management, adult and pediatric medical, trauma patient assessment and treatment. The recruits must pass six written and four practical tests.

WILDLAND EMS Over 30 RFD personnel have been qualified as wildland fire “Line-Medics”. This specialized training, with a full complement of ALS equipment and supplies, allows these medics to work alongside firefighters in remote and austere conditions to provide medical care in the event of a serious injury or illness. Additionally, RFD will be implementing an additional R.E.M. (Rapid Extrication Module) Team with the compliment of an off-road UTV vehicle, which can provide care, rescue and transportation to injured victims in remote locations. RFD deployed EMS resources on over 30 wildland assignments during the 2020 fire season.

TRAINING • Division-level training was conducted for all 200+ line personnel, involving realistic scenarios of firefighters injured

in remote locations. • Unfortunately, Active Assailant/ Rescue Task Force (RTF) training is essential in today's world. Training was conducted with RPD and REMSA for all line personnel, Investigators and Battalion Chiefs who have received NFPA 3000-Tactical Emergency Critical Care (TECC) training dealing with the response, treatment and extrication of victims of an active shooter event. RFD has provided each of its personnel with ballistic protective gear in order to operate effectively in these dangerous circumstances. • All recruit paramedics and Advanced EMTs must complete an EMS preceptorship as part of the completion of their oneyear probation. This includes the mentorship, evaluation by a senior EMS preceptor over ten-shift period. This training/ evaluation period culminates in a written and protocol and practical assessment test. • RFD EMS Division conducted three internal Advanced Cardiac Life Support (ACLS) and Pediatric Life Support (PALS) refresher courses to maintain the nearly 70 paramedic certifications. ADDITIONAL TRAINING • Mass Casualty Incidents/ Disaster Response • Swift Water Rescue for RFDs “WET” Team • AMTRAK train emergency response • Building Collapse and Rescue, “Tech-Team”

27,824

EMS-RELATED CALLS IN 2020 COMMUNITY PARTICIPATION IN EMS

OVER 150 RIDE-ALONGS RFD engages annually with Truckee Meadows Community College (TMCC) and Western Nevada Community College (WNCC) EMT and AEMT students for their required clinical ride-alongs.

WILDLAND ASSIGNMENTS

182 PEOPLE ASSIGNED TO A FIRE

930 DAYS RFD WAS ON

FIRE (MULTIPLE FIRES AT ONE TIME)

59 FIRES RFD SENT SUPPORT

INTERNSHIP OPPORTUNITIES RFD is an active participant in UNR's College of Public Health's internship program for 2 undergraduate students each semester.

ACTIVELY INVOLVED IN REGIONAL ORGANIZATIONS

GRANTS

APPLIED FOR AND/OR RECEIVED TO PROVIDE ASSETS Firehouse Subs, 1 ZOLL X Monitor Defibrillator, Assistance for Firefighters Grant (AFG) 4 ZOLL X Monitor Defibrillators, LEPC/United We Stand Grants, 3 trauma and rescue training manikins

| Reno Fire Department 2021 Annual Report

National Association of EMTs (NAEMT) State Advocacy, the State EMS Advisory Committee, Northern Nevada Fire Chiefs EMS Committee, Inter-Hospital Coordinating Council (IHCC), Mass Casualty Incident Plan (MCIP) Committee, EMS Regional Protocol Sub-Committee, Low Acuity Calls Sub-Committee, Emergency Department (ED) Consortium, WCHD Point of Distribution (POD) set up, etc.

FLEET DIVISION FIRE ENGINES

LADDER TRUCKS

SPECIALTY VEHICLES

RFD has 22 front-line structure fire engines. Fire engines carry water and have pumps, ladders, tools, and medical equipment. Engine companies are our primary EMS response vehicles and are staffed 24/7 with four firefighter-EMTs. On fires, the engine companies are responsible for sizing up the incident, getting water from a hydrant, and pumping water to the fire. They also provide patient care and assemble backup rescue teams to protect crews working in the involved structure. The RFD placed three new engines in service this year with a new design based on input from our firefighters and mechanics. Average Age: 13 Years (range from 1986 to 2020) Truck Cost: $675,000 Equipment Cost: $150,000

RFD currently has 4 frontline ladder trucks serving the community. Ladder trucks, along with the squad, are primarily tasked with locating and rescuing people. They use the aerial ladder or ground ladders to rescue people trapped in upper fire floors. They excel in forcible entry, using heavy equipment to access trapped patients on vehicle extrications and creating openings into burning buildings to access fire victims and improve ventilation. With the continuation of our apparatus replacement program, RFD took delivery of a new ladder truck in March and will place it in service at Station 1 in April 2021. The department also ordered a new mid-mount aerial apparatus that is expected to arrive in the summer of 2021. With a 1,000 pound capacity aerial platform, this truck will augment our current fleet, specializing in high-rise rescue operations. Average Age: 12 years (range from 2004-2020) Truck Cost: $1,350,000 Equipment Cost: $300,000

RFD has 5 front-line rescue vehicles. Rescue vehicle companies are a type of specialty firefighting or emergency medical service apparatus. Rescues are designed to provide the specialized equipment necessary for technical rescue situations such as traffic collisions requiring vehicle extrication, building collapses, confined space rescue, rope rescues and river rescues. They carry an array of special equipment to provide these services. A REM-Rapid Extrication Module, with the capability to access and rescue injured firefighters on wildland incidents, was deployed throughout the West during fire season. With an increase in outdoor activity, our UTV assisted on several incidents involving day hikers and bike riders in the recreation areas surrounding Reno; it even transported personnel and equipment on a small brush fire on Peavine. Average age: 20 Years (range from 1986-2008) Truck Cost: $350,000 Equipment Cost: $150,000

RESCUES

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RFD has one ambulance, referred to as a Rescue. A Rescue responds to medical calls, mutual aid transport requests, and all “Working Fires” to provide medical and rehabilitation support for our firefighters. We ordered a new ambulance in the winter of 2020 and expect delivery in the summer of 2021. Average Age: 15 Years (range from 2006) Truck Cost: $250,000 Equipment Cost: $75,000

BRUSH TRUCKS RFD has eight front-line brush trucks and two reserves. These 4-wheel drive vehicles carry water and specialized brush/wildland fire equipment for response to brush/wildland fires. As a part of the department’s apparatus replacement program, we put two new brush trucks into service this year; they are operating out of Stations 12 and 21. Average Age: 14 Years (range from 1999-2021) Truck Cost: $350,000 Equipment: $150,000

FIRE ENGINE

BRUSH TRUCK

RESCUE LADDER TRUCK

| Reno Fire Department 2021 Annual Report

SPECIALTY VEHICLE

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FLEET DIVISION

FLEET MAINTENANCE

calls for service and day-to-day operations.

RFD Fleet Maintenance staff is comprised of four Fire Equipment Mechanics, a Fire Equipment Service Writer, and a Shop Superintendent. The Fleet Maintenance section is tasked with maintaining over 140 fire department vehicles and heavy apparatus to ensure the department can provide safe and uninterrupted service. The Fleet Maintenance staff also maintains and repairs all the engine-driven tools and equipment (SCBA, chainsaws hydraulic pumps, lawn mowers, and hedge trimmers) used by our firefighters during

Our mechanics’ extensive knowledge and experience provides the department with the necessary assurances that funding is being spent on the right equipment with the right specifications to protect our firefighters and this community. This year the fleet team refined the specification of three new engines and a truck to reduce in-service and equipping time. These changes have reduced our in-service times by half, while maintaining the high safety standards of the department.

LOGISTICS

and assisted Washoe County with warehousing and distribution of Emergency Medical PPE and supplies.

allow the department to improve decontamination measures and firefighter safety while decreasing downtime and costs.

During the last year, RFD Logistics was able to complete the installation of a new racking system to improve safety and storage capacity. They also acquired an extractor and an ultrasonic cleaner as part of an in-house turnout inspection and cleaning program. This will

As some incidents like the Pinehaven Fire can continue for days, the logistics team spent several long days and nights taking care of our firefighters' support needs and keeping them fed, fueled, and prepared to protect our community.

RFD’s Logistics Officer and Equipment Supply Technician provide our firefighters with all their logistical needs from the tools used in the field (i.e. turnouts, axes, ladders, and fire hose) to the furniture, fixtures, and equipment used in the station. Our team took on the tremendous increase in demand for supplies and equipment related to the pandemic

This year we took delivery of a dozen new apparatus to improve our response capabilities while decreasing out-of-service apparatus and emergency repairs. Additionally, the RFD Fleet Superintendent created over 35 individualized preventative maintenance schedules in the department’s fleet management program to tailor our services to the myriad types of equipment we maintain. These are just a few of the changes that reflect the RFD Fleet Maintenance Section’s commitment to the continuous improvement of safety and services provided to the Reno community.

| Reno Fire Department 2021 Annual Report

COMMUNITY ENGAGEMENT STATION TOURS

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Ever wonder what it’s like to work in a fire station? RFD offers free tours of our fire stations. Tours are conducted during normal business hours and are available by appointment only. For more information, call (775) 334-2300 or visit Reno.Gov/Fire.

RIDE-ALONGS RFD offers ride-alongs for anyone over the age of 18 interested in experiencing the life of a firefighter. Attendees spend a nine-hour day at a fire station, experiencing firsthand what life in the firehouse is like, and what is involved when responding to emergency calls. Visit Reno.Gov/Fire to apply.

READING IN THE SCHOOLS RFD continues to partner with the Washoe County School District during National Reading Month in March. This program allows us to better keep our area children safe by visiting elementary school classrooms to read and share our fire safety message in the hope that we can help move closer to our goal of having the safest possible community.

CHARITY & NON-PROFIT ORGANIZATIONS RFD proudly supports the following charities, non-profit organizations and events: American Cancer Society-Relay for Life American Heart Association Big Brothers Big Sisters of Northern Nevada Care Chest Gatekeeper Program Homeless Children’s Christmas Party JUSTin HOPE Foundation Legends of the Game Celebrity Golf Tournament Moms on the Run Natalia’s Night Northern Nevada Children’s Cancer Foundation Notables Older Americans Month Osher Lifelong Learning Sam Saibini Christmas Baskets Senior Citizen Outreach Sierra Pediatric Blood and Cancer Specialists Special Kids' Rodeo St. Baldrick's Foundation Susan G. Komen Washoe County School District

| Reno Fire Department 2021 Annual Report

Renown Children's Hospital

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COMMUNITY ENGAGEMENT

2020 CHAPLAIN SERVICES RESULTS

PEER SUPPORT TEAM

CHAPLAIN SERVICES

The Peer Support Team (PST) offers assistance and support to first responders and their families throughout the region by being a non-judgemental, confidential listener during times of both professional and personal crises. The PST supports our peers with vetted clinicians and other resources to assist during times of need. The PST strives to continue acquiring information and resources to assist our first responder family process and overcome the stressors that present themselves day in and day out. Each member of the PST is armed with resources to help cope with the day-to-day stress that goes hand-in-hand with a profession in public safety. The PST also has members with advanced training in Critical Incident Stress Management to further assist them with providing defusings and/ or debriefings following critical incidents. The RFD PST offers a weekly yoga class as well as guided meditation as forms of self care to RFD, RPD, and Dispatch, including their families. These programs are sponsored by the Reno Firefighters Association, Local 731.

RFD’s Chaplaincy Services Program provides trauma intervention, resource services, and spiritual care to department employees and the public. Our Board-Certified Crisis and Trauma Response Chaplain Stephen Arvin is on call 24/7 and responds to calls from our employees, their families and the citizens we serve. The focus of crisis and trauma response varies from mental, spiritual and/ or emotional care due to the loss of life and may include physical outreach such as blankets or other care items for those displaced by fire, water damage or natural disasters. The Chaplain provides extended outreach as a liaison with the Reno Firefighters Community Assistance Program and partners with the American Red Cross. Chaplain Arvin provided 739 hours of service to the community in 2020. An additional 615 hours of service was provided to local area hospitals and the Medical Examiner’s Office.

570

TOTAL CALLS OR USAGE

1,354 TOTAL HOURS

CALL TYPES: DEATH RELATED 0 - Homicide 0 - Other 2 - Accidental 7 - Suicide 9 - Natural 74 - Death Notification

602

CALL TYPES: NON-DEATH RELATED 0 - Baptism 1 - Sermon 1 - Weddings 4 - Ceremony 6 - Funerals 24 - Meetings or Office 36 - Fires 218 - Other 312 - Welfare Check

| Reno Fire Department 2021 Annual Report

FREQUENTLY ASKED QUESTIONS WHY DOES RFD SEND A FIRE ENGINE WITH 4 FIREFIGHTERS TO EVERY CALL, INCLUDING MEDICAL EMERGENCIES? The Engine Company is the basic unit of response for most fire departments and is staffed to respond to the widest range of

possible emergencies including fires, medical emergencies, hazardous materials incidents and other hazardous situations. Because the personnel operate as a cohesive crew with set responsibilities, they respond together as a unit to all emergencies. Fire stations are strategically placed around our community to allow for quick response times to

all neighborhoods. By responding to medical emergencies quickly, we provide the best service to citizens. In most cases, an engine will arrive several minutes before an ambulance and provide extra trained personnel to assist in patient care and preparing for transport. For critical patients, our personnel will join the ambulance crew and ride with the patient to the hospital.

FIRE ENGINE

LADDER TRUCK

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WHAT IS THE WORK SCHEDULE FOR FIREFIGHTERS?

Because emergencies can happen at any time, the fire department is staffed 24 hours a day, 365 days a year. Firefighters work 48-hour shifts. To maintain this staffing there are three shifts. Each firefighter works two consecutive shifts (48 hours) followed by 96 hours off. A firefighter's work week averages 56 hours. This is the most costeffective way to provide constant staffing.

WHAT IS THE DIFFERENCE BETWEEN A FIRE ENGINE AND A LADDER TRUCK? FIRE ENGINE

Engines respond first, are equipped with a water pump, and a 500-750 gallon water tank to enable quick fire attack until it can be secured from a hydrant. The engine carries thousands of feet of fire hose.

LADDER TRUCK

Trucks specialize in ventilation, search and rescue, and extrication. They are equipped with an aerial ladder to access upper floors and have the ability to spray water on a fire from an elevated position. Trucks also carry multiple ground ladders, numerous power and hand tools, ventilation fans, heavy rescue and extrication equipment.

Make Safety your priority

SAFETY CHECKLIST FOR OWNERS & RENTERS Create a fire escape plan that shows two ways out of every room. Ensure everyone knows where the safe meeting place is outside the home. Everyone living in the house should practice the escape plan two times a year.

COOKING SAFETY Leave no items that can burn around any cooking area. Ensure someone stays in the kitchen when they are frying, grilling, boiling or broiling food. Ensure pot handles are always turned toward the back of the stove.

CANDLE SAFETY Place in a sturdy, fire-proof container that will not tip over. Blow out all candles when leaving the room or going to sleep. Keep out of reach of children and pets.

FIRE SAFETY To prevent children from starting fires, lock up matches, lighters, cigarettes, candles, etc. Dispose of fireplace ashes properly.

CARBON MONOXIDE ALARMS Located on every level of the home. Should not be more than seven years old.

ELECTRICAL & APPLIANCE SAFETY Ensure electrical cords are in good condition and not broken or cut. Clean dryer lint after every use. Ensure electrical outlets are safe and do not feel warm when touched. If they are warm, call the landlord or an electrician.

SMOKE DETECTORS Located on every level of the home. Located inside and outside sleeping areas. Test every month by listening for the noise when you press the "test" button. Batteries are changed yearly. Should not be more than ten years old.

| Reno Fire Department 2021 Annual Report

ESCAPE PLAN

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