YOUR
WATER WATER QUALITY REPORT REPORT FOR 2021 DATA
Our Drinking Water is Safe!
The City of Southlake’s goal is to provide you with safe and reliable drinking water. We are happy to report that our water meets the safe drinking water quality standards as set by the U.S. Environmental Protection Agency (EPA) and the Texas Commission on Environmental Quality (TCEQ). This report is a summary of the quality of the water we provided to you in 2021. Para ver este informe en español, por favor dirijase a la pagina 15.
3........................ A Guide to Your Water Quality 4........................ How to Read Your Water Quality Report Data 5........................ Southlake’s Water Source; Water Loss 6........................ Microorganisms; Lead & Copper Testing; Corrosion Control 7........................ Regulated Contaminants 8........................ Regulated Contaminants – Continued 9........................ Funny Taste or Smell? Secondary Constituents 10...................... Unregulated Contaminant Monitoring in 2021 11........................ Unregulated Contaminant Monitoring in 2021 – Continued 12....................... Water Pressure & Backflow 13....................... Water Conservation 14....................... Don’t Let Your Future Dry Up 15....................... Let’s Talk About It This report is a summary of the quality of water we provided to our customers in 2021. Data found in the following pages was obtained from sampling protocols, as defined by the Environmental Protection Agency (EPA).
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CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
A Guide to Your Water Quality
Definitions and Abbreviations AL: Action level; The concentration of a contaminant, which, if exceeded, triggers treatment or other requirements that a water system must follow per EPA and TCEQ mandates. AVG: Average; Regulatory compliance with some maximum contaminant levels (MCLs) are based on running annual average of monthly samples. Level 1 Assessment: A Level 1 assessment is a study of the water system to identify potential problems and determine (if possible) why total coliform bacteria have been found in our water system. Level 2 Assessment: A Level 2 assessment is a very detailed study of the water system to identify potential problems and determine (if possible) why an Escherichia coli (E. coli) maximum contaminant level (MCL) violation has occurred and/or why total coliform bacteria have been found in our water system on multiple occasions. MCL: Maximum Contaminant Level; the highest level of a contaminant allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology. MCLG: Maximum Contaminant Level Goal; the level of a contaminant in drinking water below which there is no known or expected health risks. MCLGs allow for a margin of safety. MRDL: Maximum Residual Disinfectant Level; the highest level of disinfectant allowed in drinking water. There is evidence that addition of a disinfectant is necessary for control of microbial contaminants.
MRDLG: Maximum Residual Disinfectant Level Goal; the level of a drinking water disinfectant below which there are no known or expected health risks. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants. MFL: million fibers per liter (a measure of asbestos). MRL: Minimum Reporting Level; the lowest concentration of a constituent or a contaminant that can be measured by a laboratory. mrem: millirems per year (a measure of radiation absorbed by the body). N/A: Data field not applicable to the particular constituent we are reporting information about. NTU: Nepholomeric Turbidity Units; a measure of water turbidity or clarity. pCi/L: Picocuries per Liter; a measure of radioactivity. ppb: Parts per Billion or micrograms per liter (µg/L). ppm: Parts per Million or milligrams per liter (mg/L). ppq: parts per quadrillion, or picograms per liter (pg/L). ppt: parts per trillion, or nanograms per liter (ng/L). TT: Treatment Technique; a required process intended to reduce the level of a contaminant in drinking water.
CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
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The City of Southlake monitors water quality daily, including sampling, flushing, and checking chlorine residuals.
View the report online here:
www.CityofSouthlake.com/WaterQuality
How to Read Your Water Quality Report This Consumer Confidence Report is a summary of the constituents that are in your drinking water and how these constituents may affect your health, if found in excess of safe drinking water quality standards. This quick reference may help you to better understand the information provided in the rest of this report. The amount, from lowest to highest, of this contaminant detected in our drinking water last year.
Parts per million is equal to one teaspoon in 1,302 gallons.
Contaminant
Measure
Range of Detects
MCL
MCLG
Common Source of Substance
Substance 1
ppm
0.5
0.02 to 0.11
2
2
Discharge from drilling wastes, discharge from metal refineries
Substance 2
ppb
8.4
2.4 to 8.4
100
100
Erosion of natural deposits
Parts per billion is equal to one teaspoon in 1,302,000 gallons.
4
2021 Level
The highest amount of a contaminant EPA allows in Below this level, a contaminant drinking water. has no known or expected health risks.
The average amount of this contaminant detected in our drinking water last year.
CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
This describes some of the ways contaminants enter drinking water; wording is provided by EPA and may or may not apply to the City of Southlake.
Southlake’s Water Source The City of Southlake gets all of its water from the City of Fort Worth’s Water Department. Fort Worth obtains water from surface water sources: Lake Worth, Eagle Mountain Lake, Lake Bridgeport, Richland Chambers Reservoir, Cedar Creek Reservoir, and the Clear Fork Trinity River (from Lake Benbrook). Fort Worth owns Lake Worth. The U.S. Army Corps of Engineers is responsible for Lake Benbrook. The other four lakes are owned and operated by Tarrant Regional Water District (TRWD).
TCEQ Assesses Raw Water Supplies The Texas Commission on Environmental Quality (TCEQ) completed an assessment of Fort Worth’s, and subsequently, Southlake’s source waters. TCEQ classified the risk to our source waters as high for most contaminants. High susceptibility means there are activities near the source water watershed that make it very likely chemical constituents may come into contact with the source water. It does not mean there are any health risks present. TRWD, from which Southlake ultimately purchases its water, received the assessment reports. • For more information on source water assessments and protection efforts at our system, contact Southlake Water Utilities at (817) 748-8082. • Further details about the source water assessments are available at www.tceq.texas.gov/gis/swaview.
• Further details about sources and source water assessments are available through the Texas Commission on Environmental Quality at www.tceq.texas.gov/drinkingwater.
Water Loss, as Reported to the Texas Water Development Board Every year the City of Southlake is required to report water loss to the Texas Water Development Board (TWDB). This is non-metered water used in fire hydrant protection, water line flushing for health and safety, and other activities. Water loss also includes water lost to leaks, line breaks, and other uncontrollable flow. We reported a loss of approximately 17 gallons per water account in 2021. One of the most important tools in accurately measuring water loss and ensuring accurate utility billing is the water meters throughout the City. The large production meters that measure the incoming water purchased from the City of Fort Worth are tested and calibrated at least once per year. The Southlake Water Utilities’ goal is to conform to the American Water Works Association (AWWA) meter accuracy standard of 98.5% to 101.5%.
Trinity River Authority of Texas Tarrant Water Supply Project In accordance with the requirements of §290.272. Content of the Report. (g)(6) “Systems that use an interconnect or emergency source to augment the drinking water supply during the calendar year of the report must provide the source of the water, the length of time used, an explanation of why it was used, and whom to call for the water quality information.” The City of Fort Worth did not utilize an emergency interconnection in 2021. The City of Southlake utilized an emergency interconnection with the City of Grapevine, who sources their drinking water from Lake Grapevine and the Trinity River Authority. This emergency interconnection was opened for five and a half hours during Winter Storm Uri in February of 2021 when the City of Forth Worth was unable to supply Southlake with drinking water. For additional questions, please contact the City of Southlake Public Works Department at (817) 748-8082. CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
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Microorganism Testing Shows Low Detections in Raw Water Tarrant Regional Water District monitors the raw water at all intake sites for Cryptosporidium, Giardia Lamblia and viruses. The source is human and animal fecal waste in the watershed.
Viruses are treated through disinfection processes.
The 2021 sampling showed occasional low level detections of Cryptosporidium, Giardia Lamblia and viruses in some but not all of the water supply sources. These are either deactivated or removed through disinfection and/or filtration.
Cryptosporidium and Giardia Lamblia are removed through disinfection and/or filtration.
Viruses are treated through disinfection processes. Cryptosporidium and Giardia Lamblia are removed through disinfection and/or filtration. You may be more vulnerable than the general population to certain microbial contaminants, such as Cryptosporidium, in drinking water. Infants, some elderly, or immuno-compromised persons, such as those undergoing chemotherapy for cancer; those who have undergone organ transplants; those who are undergoing treatment with steroids; and people with HIV/AIDS or other immune system disorders can be particularly at risk from infections. You should seek advice about drinking water from your physician or health care provider. Additional guidelines on appropriate ways to lessen the risk of infection by Cryptosporidium are available from the Safe Drinking Water Hotline.
Lead and Copper Testing If present, elevated levels of lead can lead to serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and private plumbing. The City of Southlake is responsible for providing high quality drinking water, but cannot control the variety of materials used in plumbing components. If you haven’t turned on any faucets in several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to two minutes before using the water for drinking or cooking. Never use hot water from the tap for cooking or preparing infant formula. Measure
Action Level
90th Percentile
# Sites Over Action Level
MCLG
Violation
Copper
ppm
1.3
0.91
0
1.3
No
Erosion of natural deposits; leaching from wood preservatives; corrosion of household plumbing systems
Lead
ppb
15
2.1
0
0
No
Corrosion of household plumbing systems; erosion of natural deposits
Contaminant
Common Source of Substance
If you are concerned about lead in your water, you may request to have your water tested through the City of Southlake Public Works Department. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline 1 (800) 426-4791 or at www.epa.gov/safewater/lead.
Corrosion Control
To meet the requirements of the Lead and Copper Rule, Fort Worth achieves corrosion control through pH adjustment.
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CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
The City of Southlake has four water towers (called elevated storage tanks) and three pump stations (ground storage tanks). Have you spotted them all?
Did you know you can sign up for a free account that will let you view your hourly water usage? Check out page 13 of this report for more information.
Regulated Contaminants Tested in 2021 Compound
Turbidity
Compound Total Coliforms (including fecal coliform & E. coli)
Measure Year Violation
NTU
Year
2021
Compound Beta/photon emitters Uranium
2021
No
Violation
No
Your Water
MCL
TT = 1 TT = lowest monthly % of samples ≤ 0.3 NTU
99.3%
MCL
Range
Your Water
TT = 5% of monthly sample are postive
2.0%
0.7
Public Health Common Source of Goal Substance Soil runoff (Turbidity is a measure of the cloudiness of water. It is monitored N/A becaues it is a good indicator of the effectiveness of the filtration system.) Public Health Common Source of Goal Substance
0 to 2%
Coliforms are naturally present in the environment as well as feces; fecal coliforms and E. coli only come from human and animal fecal waste.
0
Measure
Year
Violation
MCL
Your Water
Range
Public Common Source of Health Goal Substance
pCi/L
2021
No
50
7
7 to 7
ppb
2021
No
30
1.1
1.1 to 1.1
Erosion of natural deposits
0
Decay of natural and manmade deposits
Arsenic
ppb
2021
No
10
1.5
0 to 1.5
0
Erosion of natural deposits; runoff from orchards; runoff from glass and electronics production wastes
Atrazine
ppb
2021
No
3
0.1
0 to 0.2
3
Runoff from herbicide used on row crops
Barium
ppm
2021
No
2
0.07
0.05 to 0.07
2
Discharge of drilling wastes; discharge from metal refineries; erosion of natural deposits
Chromium
ppb
2021
No
100
1.8
0 to 1.8
100
Erosion of natural deposits; discharge from street and pulp mills
CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
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Regulated Contaminants Tested in 2021 Measure
Year
Violation
MCL
Your Water
Range
Cyanide
ppb
2021
No
200
197
66.2 to 197
200
Fluoride
ppm
2021
No
4
0.68
0.18 to 0.68
4
Nitrate (as Nitrogen)
ppm
2021
No
10
0.66
0.13 to 0.66
10
Bromate
ppb
2021
No
10
4.23
0 to 13.6
0
By-product of drinking water disinfection
Haloacetic Acids
ppb
2021
N/A
60
12.4
2.6 to 15.9
N/A
By-product of drinking water disinfection
Total Trihalomethanes
ppb
2021
N/A
80
22.4
1.05 to 22.3
N/A
By-product of drinking water disinfection
Compound
Measure
Year
Your Water
Range
Chloramines
ppm
2021
No
4
3.4
0.6 to 4.6
Compound
MCL
Year
Violation
High
Low
Average
Total Organic Carbon
TT = % removal
2021
No
1
1
1
Inorganic Contaminants
Collection Date
Highest Level Detected
Range of Individual Samples
MCLG
MCL
Units
Violation
Asbestos
2021
0.3941
0.3941 to 0.3941
7
7
MFL
N
Nitrate (measured as Nitrogen)
2021
0.213
0.213 to 0.213
10
10
ppm
N
Disinfectant By-Products
Collection Date
Highest Level Detected
Range of Individual Samples
Haloacetic Acids (HAA5)
2021
7
5.2 to 10
Total Trihalomethanes (TTHM)
2021
6
2.68 to 7.78
Compound
Disinfectant Residual
Year
Disinfectant Residual
2021
8
Violation MRDL
Range Average of Levels MRDL Level Detected 2.5
0.5 to 3.5
CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
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MCLG No goal for the total No goal for the total
Public Common Source of Health Goal Substance Discharge from plastic and fertilizer factories; discharge from steel and metal factories Erosion of natural deposits; water additive which promotes strong teeth; discharge from fertilizer and aluminum factories Runoff from fertilizer use; leaching from septic tanks, sewage; erosion of natural deposits
Public Health Common Source of Goal Substance Water additive used to control microbes
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Public Health Common Source of Goal Substance N/A
Naturally occurring Likely Source of Contamination Decay of asbestos cement water mains; Erosion of natural deposits. Runoff from fertilizer use; Leaching from spetic tanks, sewage; Erosion of natural deposits. Likely Source of Contamination
MCL
Units
Violation
60
ppb
N
80
ppb
N
Source in Drinking Water
MRDLG
Unit of Measure
Violation (Y/N)
4
ppm
N
By-product of drinking water disinfection. By-product of drinking water disinfection.
Water additive used to control microbes.
Funny Taste or Smell? Occasionally, water suppliers experience episodes of unpleasant odors and tastes in the water, often characterized as “earthy” or “musty.” These taste and odor variations are caused by naturally-occurring algae growth in one source of your drinking water, such as Eagle Mountain Lake. The compounds that cause this particular taste and smell do not pose any health risks. Other constituents, which are often found in drinking water, can also cause taste, color, and odor. These secondary constituents are not causes for health concern. We report information about these secondary constituents to help you understand the cause or source of the taste, odor, and appearance of your water. These items do not relate to public health but rather to the aesthetic effects. These items are often important to industry.
Item
Measure
Your Water
Bicarbonate
ppm
99.9 to 138
Calcium
ppm
37.8 to 58.5
Chloride
ppm
13.7 to 36.7
µmhos/cm
296 to 470
pH
units
7.8 to 8.3
Magnesium
ppm
2.91 to 9.10
Sodium
ppm
15 to 29.9
Sulfate
ppm
22.6 to 40.8
Total Alkalinity as CaCO3
ppm
99.9 to 142
Total Dissolved Solids
ppm
149 to 249
Total Hardness as CaCO3
ppm
107 to 183
Total Hardness in Grains
grains/ gallon
6 to 11
Conductivity
Residential leaks accounted for over 130,000,000 gallons of water loss in 2021.
CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
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Unregulated Contaminant Monitoring in 2021 Unregulated contaminants are those for which the EPA has not established drinking water standards. The purpose of unregulated contaminant monitoring is to assist the EPA in determining the occurrence of unregulated contaminants in drinking water and whether future regulation is warranted. Because these contaminants are not regulated there is not a Maximum Contaminant Level or Maximum Contaminant Level Goal.
HALOACETIC ACID GROUPS This table includes all of the compounds that comprise each of the haloacetic acid groups. Compounds that are not detected are usually not listed in the charts in this report; however, those undetected are listed below to provide complete information on the compounds that comprise each of the three groups in the table above. Compound
Measure
MRDLG
Average
Range of Detects
Bromoform
ppb
0
0
0
Bromodichloromethane
ppb
0
2.09
1.18 to 2.83
Chloroform
ppb
70
2.64
1.43 to 4.36
Dibromochloromethane
ppb
60
1.55
0 to 1.95
Dibromoacetic Acid
ppb
N/A
1.47
1.1 to 2.1
Dichloroacetic Acid
ppb
0
4.53
3 to 7.3
Monobromoacetic Acid
ppb
N/A
0
0
Monochloroacetic Acid
ppb
70
1.28
0 to 1.9
Trichloroacetic Acid
N/A
20
0
0
10
CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
Common Source of Substance
By-products of drinking water disinfection; not regulated individually; included in Total Trihalomethanes
By-products of drinking water disinfection; not regulated individually; included in Haloacetic Acids
The City of Southlake maintains 11,278 meters, 8,050 valves, 2,926 fire hydrants, and over 290 miles of water line pipes.
Unregulated Contaminant Monitoring in 2021 Contaminant
Measure
Year
MRDL
Public Health Goal
Average
Range of Detects
Bromoform
ppb
2021
Not regulated
0
0.5
0 to 3.69
Bromodichloromethane
ppb
2021
Not regulated
0
2.55
2.48 to 6.91
Chloroform
ppb
2021
Not regulated
70
2.43
2.5 to 10.6
Dibromochloromethane
ppb
2021
Not regulated
60
2.33
2.02 to 6.61
Dibromoacetic Acid
ppb
2021
Not regulated
N/A
1.24
1.2 to 4
Dichloroacetic Acid
ppb
2021
Not regulated
0
3.54
3.80 to 9.4
Monobromoacetic Acid
ppb
2021
Not regulated
N/A
0
0 to 0
Monochloroacetic Acid
ppb
2021
Not regulated
70
0.68
1 to 2.3
Trichloroacetic Acid
ppb
2021
Not regulated
20
0.14
0 to 2.4
Common Source of Substance
By-products of drinking water disinfection; regulated as a group called Total Trihalomethanes
By-products of drinking water disinfection; regulated as a group called Haloacetic Acids
CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
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Water Pressure & Backflow In any water system, drinking water is transported to homes and businesses through the use of pressure. Our storage tanks and water lines are tasked with delivering water that is pushed through the system by pumps or, in some cases, the force of gravity. This requires a constant level of pressure to be applied throughout the water system so that water is able to quickly and safely flow from storage to your tap. But what happens when that pressure is lost? Or when pressure on the receiving end of the distribution system increases? When the pressure of the water system is thrown off, this can lead to a phenomenon known as backflow. Backflow specifically refers to when an increase of pressure on the supply side or a decrease of pressure on the distribution side of the water line causes water to flow backwards through the water distribution system. When this occurs, it can pose a threat to the health and safety of our drinking water as backflow allows contaminants to enter the water system. Per the City of Southlake Code of Ordinances, Chapter 19, Article VI, the City requires that all commercial establishments install and annually inspect backflow assemblies. These devices on the customer side of the water line prevent backflow from occurring should a change in pressure
take place. Oftentimes, you will find backflow assemblies installed on ice machines, soda fountains, and irrigation systems. Although the City of Southlake does not require backflow inspections on low hazard connections for residential properties, there is likely an assembly at your home that is connected to your irrigation system. These can only be inspected by a licensed backflow tester who is permitted to conduct work in Southlake. To find a list of backflow testers you can use, please visit www.cityofsouthlake.com/ crossconnection. In addition to having backflow assemblies tested, there are things you can do at home to prevent backflow from occurring. Keeping these tips and tricks in mind will help ensure our community has clean and safe drinking water: • Do not submerge hoses in water (pools, ponds, buckets, etc.). • Do not have a chemical sprayer attachment on your hose. • Do not tie private water sources into the public supply line without adequate backflow protection.
Backflow Prevention The water distribution system is designed to flow oneway from the treatment facility to the home. Backflow prevention protects that one-way flow of clean, safe drinking water from the facility to the home.
Water Treatment Facility
Water Meter Backflow Prevention Assembly
Shut-Off Valve
Water Customer Home
12
Shut-Off Valve
CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
Water Conservation ARE YOU IN THE KNOW? In 2016, the City of Southlake Public Works Department updated every water meter in Southlake with cellular technology that allows you to view your daily water use right on your phone, tablet, or computer. You can even set leak alerts so you can address any problems immediately and not be surprised by a large bill at the end of the month.
Sign up for your EyeOnWater account! https://southlaketx.eyeonwater.com
Save up to
$200 on your water bill!
Does your sprinkler system need a change? Most sprinkler systems are in need of some special attention to make sure they are working the way they are supposed to. Did you know that one broken sprinkler head on your property could waste 25,000 gallons in just six months?! Your free W.I.S.E. Guys evaluation will provide great recommendations on the condition of your sprinkler system. Don’t wait until a high summer water bill to get it fixed! Check out www.cityofsouthlake.com/wiseguys to learn how to sign up! CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
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Don’t Let Your Future Dry Up
WHY WE PLAN
Projected 92% population increase over the next 50 years
As the population of DFW continues to grow, the demand for water has increased. During Texas summers, water usage across the state rises significantly, which could be detrimental in the face of a drought. The City of Southlake has a Water Conservation Plan and Drought Contingency Plan in place to mitigate the impacts of drought in our community and ensure we are doing our part to conserve this vital resource. What’s the difference? The Water Conservation Plan focuses on strategies to reduce the consumption and loss of water as well as improve the use of water. The Drought Contingency Plan is a response plan to address how the system operates under drought conditions, including restriction of water usage. Depending on the current conditions and water supply, the City will issue one of the following stages: • Stage 1: Water Watch • Stage 2: Water Warning • Stage 3: Emergency Water Use Each stage includes mandatory restrictions for residential, commercial, and industrial entities. The City of Southlake is permanently in Stage 1, as adopted and enforced by Ordinance Number 662. What activates the Drought Contingency response stages? There are a set of triggers that need to be met before the City Manager can order drought response. These include the storage tank and reservoir levels, water demand, delivery capacity, and water treatment or distribution complications. Since Southlake receives water from the City of Fort Worth and Tarrant Regional Water District, any stages imposed by these authorities must also be initiated in Southlake.
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CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
67%
3%
Water demand is projected to increase 67%
Texas’ existing water supplies are expected to decline 3%
What can you do? With summer in full swing, there are several things you can do to ensure that we as a community are doing our part to conserve water. Follow the City of Southlake’s irrigation guidelines. Based on what stage of the Drought Contingency Plan we are in and your home address, the City of Southlake will issue irrigation guidelines that lay out which days of the week and times you are permitted to irrigate. Because irrigation is one of the largest contributors to water waste, these watering restrictions play a big part in helping us save water. Modify your bathroom habits. Instead of taking a bath, why not opt for a short shower instead? Or, when brushing your teeth, be sure to turn the faucet off instead of letting the water run. These seemingly small changes in your routine can help save hundreds of gallons of water each year! Check for leaks and excess water use. Oftentimes, faulty pipes and leaks in your home can go unnoticed. One of the best ways to identify those hidden leaks is to sign-up for an EyeOnWater account. This free website gives you real-time insights on your water consumption and will notify you if there are any unusual spikes in water use that may be caused by a leak. Additionally, having an EyeOnWater account gives you access to our W.I.S.E. Guys program, where you can request a free sprinkler evaluation and receive up to $200 off your next water bill!
Let’s Talk About It As the summer heat hits Southlake, remember to follow your watering schedule! Residents, businesses, and Homeowner Associations must only water on their designated days and between the hours of 6:00pm and 10:00am. Not sure how much to water based on recent weather? Sign up for weekly watering advice tailored to your location. This alert tells you how much you should be watering due to rainfall and temperature. Visit www.waterisawesome.com/ weekly-watering-advice/ for more information!
The information in this report represents a high-level review of our City’s water. For additional information please contact the City of Southlake Public Works Department at 817-748-8082. Additional copies of the Water Quality Report are available in the Public Works Department offices at Town Hall, located at 1400 Main Street or at Public Works Operations, located at 1950 E. Continental Blvd.
En Español
Este informe incluye información importante sobre la agua potable en la cuidad. Si tiene preguntas o comentarios sobre éste informe en español, por favor llama al tel. 817-748-8082 para hablar con una persona bilingüe en español.
To participate in decisions concerning water, you may attend City of Southlake Council meetings. Please call 817-748-8183 or visit www.cityofsouthlake. com for more information regarding meeting times and dates. If you have any questions concerning the CCR, please call the Drinking Water Quality Team at (512) 239-4691 or email PWSCCR@tceq.texas.gov. When you contact the TCEQ please make sure that you reference the City of Southlake, ID #2200075.
Give Us a Call Customer Service
(817) 748-8051
New Service/Billing Questions/Meter Leaks
Operations
Water Quality Inquiries/Main Breaks/ Sewer Concerns/Environmental Concerns
(817) 748-8082
Visit us online at: www.cityofsouthlake.com
CITY OF SOUTHLAKE | WATER QUALITY REPORT 2022
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1950 E Continental Blvd Southlake, TX 76092
POSTAL PATRON
PRESORTED STANDARD US POSTAGE PAID SOUTHLAKE, TX PERMIT 55 ECRWSS