2017 Directory
(817) 748-8400 www.CityofSouthlake.com
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Accident Reports
3
Community Services Department
6
Alarm Permits
3
Congressmen, Senators, Representatives
6
Alert Center
3
Ambulance Billing
3
Animal Services City of Keller Regional Animal Services Lost Pet Pet Adoptions Stray animals
817.743.4710 817.743.4711 817.743.4522
3
3
County Clerk
6
County Commissioner
6
County Constable
6
Court – Municipal
6
CPR Courses
6
Death Certificates
6
Directions to Southlake
7
Aria Amphitheatre
4
Assumed Name (dba)
4
Ball Field Schedules
4
From DFW Airport
7
Southlake Baseball Association
4
From North Dallas
7
Southlake Girls Softball Association
4
From Dallas
7
Grapevine-Southlake Soccer Association 4
From Denton
7
Southlake Carroll Lacrosse Association 4
From Fort Worth
7
Southlake Dragon Youth Football & Cheerleader Association
From Arlington 4
Southlake Stingrays Swim Team
4
Birth Certificates
4
Building Permits (See Permits)
4
Business Permits (See Permits)
4
Cable Television Service
4
Certificate of Occupancy
4
Chamber of Commerce
5
Champions Club
5
City Council
5
City Manager’s Office
5
City Secretary’s Office
5
Claims against the City for damages 5
Code Enforcement
5
Fingerprint Services
8
Garage Sales
8
Garbage Service
9
Gas Service
9
Governor’s Office
9
Hazardous Waste
9
High Grass and Weeds
9
Health, Department of
9
Horses (Livestock)
10
Hotels
10
Inspections (Res & Comm)
10
Jail/Dispatch Services
10
Job Openings
10
7
Junk Vehicles
10
Donations
7
Justice of the Peace, Precinct 3
10
Drainage Issues
7
Keep Southlake Beautiful
11
Driver’s License
7
Library
11
Lost Titles
11
Maps
11
Marketing & Communication, Office of
11
Marriage Licenses
11
Hurst Office
817.299.1426
7
Lewisville Office
972.221.8081
7
Economic Development & Tourism Department 7 Elections
7
Tarrant County
817.831.8683
8
Denton County
940.349.3200
8
Marriage Ceremonies
11
Electric Services
8
Mayor’s Office
11
Emergency Management
8
Metroport Teen Court
11
Evictions
8
Municipal Court (see Court)
12
Newspapers
12
Off-Duty Officers
12
Fast Facts
8
Fee Schedule
8
Office of Emergency Management 12
Parks
12
City Parks
12
Town Square Parks
12
Neighborhood Parks
12
Passports
12
Permits, Building
13
Permits, Business
13
Permits, Misc
13
Planning & Development Services 13 Property Taxes
13
Public Information Requests
14
Public Safety, Department of
14
Police Services Division
14
Fire Services Division
14
Public Works Administration
14
Public Works Operations
14
Recreation Facilities
14
Small Claims Court
15
Solicitor’s Permit
15
Social Security Office
15
Southlake Water Utilities
16
Street Lights
16
Street Repairs
16
Street Signs
16
Tarrant Appraisal District
16
Teen Court (See Metroport Teen Court) 16 Tennis Center
16
Traffic Lights
16
Traffic Management, Office of
16
Traffic Tickets - Southlake
16
Traffic Tickets – County or State 16 Travel Vaccines
17
United States Post Office
17
Utility Billing
17
Vehicle Registration
17
Southlake Sports Complex
14
Southlake Tennis Center
14
Bob Jones Nature Center
14
Southlake Activity Center
14
The Marq
14
Voter Registration
17
Senior Center
14
Warrants
17
Recycling
14
Red Light Camera Enforcement
14
Water Conservation and Drought Contingency 17
Reservation, Facility
15
School Districts Carroll ISD 817.949.8222
15
Grapevine-Colleyville ISD 817.251.5200
15
Keller ISD
817.744.1000
15
Northwest ISD
817.265.0000
15
Senior Center
15
Water Line Break/Leaks/Service 17
A Accident Reports City of Southlake Department of Public Safety 600 State St 817.748.8359 www.policereports.us The Southlake Department of Public Safety has entered into an agreement with PoliceReports.us to provide public online access to accident reports. To purchase a report, the requestor will need to supply the report number or the last name of someone involved in the accident and the date of the accident. The cost to obtain an online report is listed on the fee schedule. If you are having issues obtaining a report please contact Southlake police records at 817.748.8359 Alarm Permits City of Southlake Water Services Division 1400 Main St, Suite 200 817.748.8683 alarmpermits@cityofsouthlake.co m Pursuant to City Ordinance 788, all Southlake residential and commercial properties that have an active alarm system capable of dispatching Police or Fire Services, must obtain a City of Southlake Alarm Permit. The Alarm Permit application is located at www.cityofsouthlake.com.
Residential and Commercial annual fees can be found on the fee schedule. The purpose of obtaining an alarm permit is to encourage alarm users and alarm businesses to maintain operational reliability and properly use alarm systems to reduce or eliminate false alarm dispatch requests. Resolving and preventing false alarms is a joint responsibility of the alarm user and the alarm company. Identify the cause of every false alarm and contact your alarm company for alarm system maintenance and/or additional training on how to properly use the alarm system. Alert Center City of Southlake The Alert Center allows you to view all alerts and emergencies in your area. Please go to the City website to view and sign-up for emergency, severe weather and water conservation alerts. Ambulance Billing City of Southlake Finance Administration 1400 Main St, Suite 440 817.748.8043 Patients that are transported to a hospital facility by Southlake DPS will be billed by Emergicon, 877.602.2060
Animal Services City of Keller Regional Animal Services 330 Rufe Snow Dr Keller, TX 76248 817.743.4516 The Cities of Colleyville, Keller and Southlake entered into an agreement in which the individual cities merged their respective animal services into a single regional animal services operation. Animal Control Officers respond to animalrelated calls for service, collect stray animals and investigate vicious animal complaints. Lost Pet Pet Adoptions Stray animals
817.743.4710 817.743.4711 817.743.4522
Feral hogs or other wild animals 817.743.4519 or 817.743.4522 (after hours). Register your pet for free by contacting the Animal Services center at 817.743.4710. You will need a current copy of your pet’s vaccination certificate/records.
Aria Amphitheatre City of Southlake – The Marq 285 Shady Oaks Dr 817.748.8900
Southlake Baseball Association www.dragonyouthbaseball.org or info@dragonyouthbaseball.org PO Box 92671 Southlake, Texas 76092
An outdoor amphitheater which hosts a variety of events, including concerts, music, performances and live entertainment. Also available for private events, contact sales@themarqsouthlake.com for rental information.
Southlake Girls Softball Association www.sgsa.org Information 817.442.1555 PO Box 92643 Southlake, Texas 76092
Assumed Name (dba) Tarrant County County Clerk, Mary Louise Garcia 1400 Main St, Suite 140 817.481.8179
Grapevine-Southlake Soccer Association www.gssasoccer.org Information 817.410.9950 1001 W Northwest Hwy, Ste D, Grapevine, Texas 76051
This office records Doing Business As (dba) and Assumed Name Certificates.
B Ball Field Schedules City of Southlake Parks & Recreation 1400 Main St, Suite 210 817.748.8019 All ball field schedules are handled through their respective organization. For further information contact the sports organization below or review the Southlake Scene.
Southlake Carroll Lacrosse Association southlakelacrosse.org PO Box 93237 Southlake, Texas 76092 Southlake Dragon Youth Football & Cheerleader Association www.dragonyouthfootball.net Southlake Stingrays Swim Team www.southlakestingrays.com or stingraysswimming@verizon.net Birth Certificates Tarrant County County Clerk, Mary Louise Garcia 1400 Main St, Suite 140 817.481.8179
The County Clerk’s Office issues birth certificates for persons born in the State of Texas from 1926 to present. For a birth certificate prior to 1926 and if registered with Tarrant County, contact the main courthouse at 817.884.1550. For out-of-state records visit www.cdc.gov
Building Permits (See Permits) Business Permits (See Permits)
C Cable Television Service AT&T U-Verse 800.288.2020 Charter Spectrum 888.438.2427 Frontier 800.219.6877 One Source Communications 817.745.3000 Certificate of Occupancy Planning & Development Services 1400 Main St, Suite 310 817.748.8621 Commercial Business-Certificate of Occupancy is required prior to occupying any facility. Home-Based Business-Certificate of Occupancy is required for a Home Occupation as defined in the Southlake Zoning Ordinance.
Chamber of Commerce www.southlakechamber.com 1501 Corporate Cir, Suite 100 817.481.8200 Champions Club
meeting at 8:00am and again at 5:00pm. City Council meetings may be viewed online from the City’s website – select the Video on Demand tab to view live or archived meetings.
Summer 2018! City of Southlake – The Marq 285 Shady Oaks Dr 84,000 square foot space for fitness, performance training, gymnasium, indoor jog/walk track, indoor aquatics, playground, party rooms, etc. City Council City of Southlake City Secretary’s Office 1400 Main St, Suite 270 817.748.8015 The City Secretary’s Office serves as secretary to the Mayor and City Council. The Mayor and City Council can only hold two consecutive terms in office. For a listing of current Council members, please visit our website. The City Council meets regularly on the 1st and 3rd Tuesday of each month. The work session starts at 5:30 pm followed by the executive session and the regular session begins immediately following the executive session at approximately 7:00 pm. Time may vary depending upon the length of the executive session. Meetings begin airing on Charter digital channel 190 and Frontier cable channel 34 on the Wednesday following the
City Manager’s Office City of Southlake 1400 Main St, Suite 460 817.748.8400 By City Charter, the City Manager is appointed by and responsible to the City Council for the proper administration of all affairs of the City. The City Manager is the City’s chief executive and administrative officer. The City Manager’s Office is responsible for the coordination of the City’s governmental activities and oversees all municipal operations. City Secretary’s Office City of Southlake 1400 Main St, Suite 270 817.748.8015 The City Secretary is appointed by the City Council. Office duties include preparing the Council agendas, recording minutes of Council meetings, preparing for municipal elections, arranging necessary legal advertisements, maintaining records of board and commission appointments, ordinances, resolutions and all legal contracts and agreements entered into by the City. The City Secretary serves also serves as records manager for the City.
As the designated officer of public information, the City Secretary is responsible for responding to requests for public information. Claims against the City for damages City of Southlake City Secretary’s Office 1400 Main St, Suite 270 817.748.8015 Complaints against the City for damages or injuries must be filed in writing and submitted to the City Secretary. The notice shall state specifically how, when and where the incident took place and the amount of the claim. Any estimates for damages and/or pictures may also be included with the information. The City Secretary’s Office will forward to the City’s insurance provider for review and consideration. Code Enforcement City of Southlake Planning & Development Services 1400 Main St, Suite 430 817.748.8654 Staff enforces zoning, nuisances and substandard building ordinance violations including, but not limited to, high grass and weeds, junked vehicles and signs in the City’s right of way.
Community Services Department City of Southlake 1400 Main St, Suite 210 817.748.8019 Community Services sponsors such programs as Keep Southlake Beautiful, Southlake Sister Cities, Southlake Youth Action Committee, Southlake Nature Center and Adopt-AProject. This division is also in charge of all recreation and parks for the City. Congressmen, Senators, Representatives To find the names, addresses and contact numbers for your representative, go to www.fyi.legis.state.tx.us and enter your address and zip code. County Clerk Tarrant County County Clerk, Mary Louise Garcia 1400 Main St, Suite 140 817.481.8179 The County Clerk’s Office issues marriage licenses, birth certificates and records Doing Business As (dba) and Assumed Name Certificates. County Commissioner Tarrant County, Precinct 3 Commissioner, Gary Fickes Precinct Admin, Carolyn Sims 1400 Main St, Suite 410 817.481.8234
The County Commissioners are responsible for the fiscal matters of the various County departments. They approve the budgets for the other County elected officials and approve the budget and tax rate for the Tarrant County Hospital District. Each Commissioner is responsible for the maintenance of roads in the unincorporated portions of their precinct.
court appearances of defendants, witnesses, prosecutors and various law enforcement personnel, scheduling, summonsing and coordinating potential jurors, the issuance, tracking and clearing of Capias and Capias Pro Fine warrants as well as providing opportunities for citizens to confer with the municipal Judge and contest citations.
County Constable Tarrant County, Precinct 3 Constable, Darrell Huffman 1400 Main St, Suite 240 817.481.8059
CPR Courses City of Southlake Department of Public Safety 600 State Street 817.748.8349
The County Constable generally serves all types of documents for all levels of court, conducts delinquent sales tax and serves as the executive officer for the Justice of the Peace.
CPR courses are offered free of charge to Southlake residents through the DPS Fire Services Division. Please visit www.cityofsouthlake.com for more information.
Court – Municipal City of Southlake Finance Administration 600 State St, 2nd Floor 817.748.8188 The Municipal Court division is responsible for all clerical and support functions for the Municipal Court of the City. The duties of this division include maintenance and processing of citations, affidavits and other court related records, collecting and accounting for fines, court costs and bonds, scheduling cases for court dockets, scheduling and coordinating the
D Death Certificates Tarrant County County Clerk, Mary Louise Garcia Southlake Subcourthouse 1400 Main St, Suite 140 817.481.8179 The County Clerk’s Office is the custodian of death certificates for the unincorporated areas of Tarrant County and some municipalities, including
Southlake. Please visit their website, www.tarrantcounty.com. For outside of Tarrant County, contact the Bureau of Vital Statistics at 888.963.7111. For out-of-state records go to www.cdc.gov
From Arlington From SH360, go North about 13 miles Follow signs to SH121 North; take Wall Street exit Follow signs to SH114 West for about 0.5 miles to the Southlake City limits
Directions to Southlake From DFW Airport Take the North exit from the airport Take the SH114 W / 121 S exit Travel about 5 miles to the Southlake City limits From North Dallas From I-635, go West about 10 miles to the SH114 W exit Travel about 5 miles to the Southlake City limits From Dallas From I-35E, go North about 4 miles Take Highway 183 about 2.6 miles to SH114/Northwest Highway exit Go West on SH114 about 15 miles to the Southlake City limits From Denton From I-35W, go south for about 16 miles to the SH114 exit heading East Travel about 5 miles to the Southlake City limits From Fort Worth From I-35W, go North for about 13 miles Exit onto TX170, go Northeast about 6.5 miles Head East on SH114 about 3 miles to the Southlake City limits
Donations Grapevine Relief & Community Exchange (GRACE) 610 Shady Brook Dr Grapevine, Texas 76009 817.488.7009 www.gracegrapevine.org Drainage Issues City of Southlake Public Works Operations 1950 East Continental Blvd 817.748.8082 Contact PWO for drainage issues in your neighborhood, streets or in your yard. For information regarding the Storm Water Utility System, contact 817.748.8098. Driver’s License State of Texas Texas Department of Public Safety texas.gov Hurst Office 817.299.1426 624 Northeast Loop 820 Hurst, Texas 76053 Lewisville Office 972.221.8081 400 North Valley Pkwy, Ste 2072 Lewisville, Texas 75067
To renew your Texas driver’s license, identification card or to update your address, visit www.txdps.state.tx.us. For other services available, including driver training and education resources, visit texas.gov.
E Economic Development & Tourism Department City of Southlake 1400 Main St, Suite 460 817.748.8039 To continue the City’s history of managed, steady growth, the Economic Development & Tourism Department recruits new companies to Southlake and works hard to retain existing businesses. Elections The City Secretary handles all general and special elections of the City in accordance with State Law and City Charter requirements. Regular City elections are held annually in May at which time City Council members will be elected to fill expired or vacant offices. Any person who desires to become a candidate for election shall file an application with the City Secretary, by the specified date. For more information about City elections, contact the
City Secretary’s Office at 817.748.8183. For State/County/National elections, the County in which a person resides handles the election process: Tarrant County
817.831.8683
Denton County
940.349.3200
For school district elections, contact the ISD Admin Office: Carroll ISD
817.949.8222
Grapevine-Colleyville ISD 817.251.5200 Keller ISD
817.744.1000
Northwest ISD
817.306.1064
Electric Services www.powertochoose.org Oncor 888.313.6862 TXU Energy 877.533.4615 Tri-County 817.431.1541 Emergency Management City of Southlake Department of Public Safety 600 State St 817.748.8624 The Emergency Management Coordinator is responsible for managing the City’s Office of Emergency Management during each of the four phases of emergency management, which
include: response, recovery, preparedness and mitigation planning. The Emergency Management Coordinator is also responsible for:
Maintaining all necessary state and federal emergency preparedness requirements Developing and maintaining the City’s Emergency Operations Plan (EOP) Organizing and conducting emergency preparedness training exercises Monitoring severe weather and other dangerous situations Management of the Connect CTY notification system
Evictions Tarrant County Justice of the Peace, Russell B. Casey, Precinct 3 1400 Main St, Suite 220 817.481.8112
F Fast Facts City of Southlake Economic Development & Tourism Department 1400 Main St, Suite 460 817.748.8039 Please refer to our website for the most current fast facts and additional websites that provide a variety of additional resources. www.cityofsouthlake.com
Fee Schedule A comprehensive schedule of fees associated with licensing, permitting and various City services, as adopted by City Council, are available on our website. Fingerprint Services City of Southlake DPS HQ 600 State St, 2nd Floor 817.748.8914 The Southlake Department of Public Safety offers the service of fingerprint identification for job applicants or required licenses. The service is free to Southlake residents and no appointment is necessary. Please have your fingerprint card(s) and a valid form of identification available. Monday and Thursday 10:00 am – 12:00 pm *Southlake DPS is unable to process fingerprints for Texas Concealed Handgun Licenses
G Garage Sales City of Southlake Planning & Development Services – Code Enforcement 1400 Main St, Suite 310 817.748.8222 The City does not require a permit for residents to have a garage sale; however, there are sign regulations, so please contact the City’s Landscape &
Zoning Inspector at 817.748.8215. Note: Always contact your Homeowner's Association for possible requirements under the Covenants and Deed Restrictions.
Directions from Southlake: Highway 121 South; Exit FM 157; continue south for 4.2 miles, turn right on Mosier Valley Road; the landfill is on the Southwest corner of FM 157 and Mosier Valley Road.
Garbage Service Republic Waste Service 817.317.2424 Pick-ups start at 7:00am. No garbage service on New Year’s Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Gas Service Atmos Energy 888.286.6700 www.atmosenergy.com
South of FM1709 (Southlake Blvd) – Monday and Thursday North of FM1709 (Southlake Blvd) – Tuesday and Friday
Residential garbage billing is handled through Southlake Water Utilities Division. Contact SWU by calling 817.748.8051. Commercial Billing is handled directly through Republic. Landfill Services As part of the solid waste collection contract with Republic, residents may use the Arlington Landfill for the disposal of trash, debris or yard waste. Arlington Landfill is located at 800 Mosier Valley Road. No charge for residents who show their current City of Southlake water bill. Please contact the landfill for business hours, including holiday or weather closings at 817.357.2305.
Atmos is the natural gas distributor for the City of Southlake. Governor’s Office State of Texas 1100 San Jacinto Austin, Texas 78701 governor@governor.state.tx.us Governor Greg Abbott Citizen’s Assistance Hotline 800.843.5789 Main: 512.463.2000 Fax: 512.463.1849
H Hazardous Waste City of Southlake 817.748.8106 Twice each year (Spring & Fall), the City provides a Crud Cruiser for hazardous waste drop-off. Please visit the Fort Worth Environmental Collection Center’s website for a list of
acceptable items. Fort Worth Environmental Collection 817.392.1234. Crud Cruiser Hotline (schedule) 817.392.3279 Computer equipment is not accepted at landfills. Please visit www.electronicstakeback.comfor information on disposing of computer equipment. High Grass and Weeds City of Southlake Planning & Development Services – Code Enforcement 1400 Main St, Suite 430 817.748.8222 The City has an ordinance regulating high grass and weeds – limit is twelve inches high. The ordinance also provides provisions for designated wildflower and nature areas. Health, Department of Tarrant County 1400 Main St, Suite 340 Southlake Office, 817.884.1195 The Tarrant County Public Health Department provides a variety of services that promote good health, prevent disease and injury, protect our communities, as well as reduce the physical and fiscal impacts of health threats. Residents can find information, resources, speaker’s bureau, emergency preparedness resources and more information on their website.
Horses (Livestock) City of Southlake Planning & Development Services 1400 Main St, Suite 310 817.748.8621 Horses and livestock are only permitted on property that has been properly zoned. Please contact Planning and Development to determine proper zoning. To report a possible ordinance violation, please contact Code Enforcement at 817.748.8222. For animal control issues related to horses or other livestock contact Animal Control: Nonemergency 817.743.4522, Emergency 817.743.4519. Hotels Cambria Hotel & Suites 2104 E State Hwy 114 Southlake, TX 76092 817.329.1010 The Cambria Southlake takes sophisticated and contemporary to the next level, offering upscale amenities and high-end technology, all the while remaining true to hospitality’s warm and welcoming roots. Hilton Southlake Town Square 1400 Plaza Pl Southlake, TX 76092 817.442.9900 The Hilton Southlake hotel centers itself within the vibrant
atmosphere of Southlake Town Square. This boutique-style hotel is ideal for a evening or weekend getaway, family reunion or any memorable social event.
I Inspections (Res & Comm) City of Southlake Planning & Development Services – Building Inspections 1400 Main St, Suite 250 817.748.8236 This department ensures that the construction, alteration or maintenance of a structure conforms to the recognized standards of the International Code Council.
J Jail/Dispatch Services City of Keller 330 Rufe Snow Dr Keller, TX 76248 Jail services: 817.743.4577 Non-Emergency Dispatch: 817.743.4522 The Keller Police Department provides dispatch and jail services for the Southlake Police and Fire Divisions.
Questions concerning prisoner or bond information should be directed to the Keller Jail. Prisoner visitation hours are from 9:00 am – 10:00 am and 7:00 pm – 8:00 pm seven days per week. Job Openings City of Southlake Human Resources 1400 Main St, Suite 260 817.748.8064 www.cityofsouthlakejobs.com Junk Vehicles City of Southlake Planning & Development Services – Code Enforcement 1400 Main St, Suite 430 817.748.8222 A junked vehicle consists of any of the following: an inoperative, wrecked or any vehicle that does not lawfully have affixed a license plate or a valid vehicle inspection sticker. Justice of the Peace, Precinct 3 Tarrant County Justice of the Peace 1400 Main St, Suite 220 817.481.8112
The Justice of the Peace handles three types of civil lawsuits: 1. Evictions 2. Justice Civil (up to $10,000) 3. Small Claims (up to $10,000) The Justice of the Peace also acts as a magistrate and performs marriages. JP Courts can also
adjudicate the Class C misdemeanor criminal cases, which are filed in their courts by various State and County agencies that are authorized to write citations.
K Keep Southlake Beautiful City of Southlake Community Services Department 1400 Main St, Suite 210 817.748.8019 parksandrec@cityofsouthlake.co m Keep Southlake Beautiful, among other programs, sponsors a program called “Adopt-A-Street” which is open to the public.
L Library City of Southlake Community Services Department 1400 Main St, Suite 130 817.748.8243 www.southlakelibrary.com southlakelibrary@cityofsouthlake .com The Library is located on the first floor of Town Hall. The hours of operation are: Monday – Thursday 10:00am – 8:00pm Friday – Saturday 10:00am – 6:00pm Sunday - Closed
Lost Titles State of Texas – Department of Motor Vehicles 2425 Gravel Road Fort Worth, Texas 76118 888.368.4689 or 817.285.1500 www.txdmv.gov
M Maps City of Southlake Planning & Development Services 1400 Main Street, Suite 310 817.748.8636 www.cityofsouthlake.com For a fee, hard copy prints of all adopted City plans, zoning maps, street and subdivision box maps, and other miscellaneous maps are available at the Building Inspections office. In addition, some maps (Zoning, SPIN, Future Land Use) may be viewed and/or printed from the City’s website. Marketing & Communication, Office of City of Southlake 1400 Main Street, Suite 344 817.748.8039 Marriage Licenses Tarrant County Clerk 1400 Main Steet, Suite 140 817.481.8075 A Marriage License may be purchased from the County
Clerk’s Office on the first floor of Southlake Town Hall. Marriage ceremonies can be performed by the Justice of the Peace located on the second floor of Southlake Town Hall. Marriage Ceremonies Tarrant County, Precinct 3 Justice of the Peace Russell B. Casey 1400 Main Street, Suite 220 817.481.8112 Marriage ceremonies are performed by the Justice of the Peace. Mayor’s Office Mayor Laura Hill City of Southlake City Secretary’s Office 1400 Main Street, Suite 270 817.748.8015 mayor@ci.southlake.tx.us The Mayor is an elected official who serves for a three-year term. The Mayor can only hold two consecutive terms in office. The Mayor is joined by six City Council members to become the governing body and lawmaking body of the City. For more information contact the City Secretary’s Office or visit our website. www.cityofsouthlake.com Metroport Teen Court City of Colleyville, Grapevine, Keller and Southlake 600 State Street, Suite 1000 817.748.8277 www.metroport-teencourt.org
Teen Court is a voluntary program allowing juvenile Class C misdemeanor offender’s ages 12-19 that are currently enrolled in school to pay for their citation through community service and also offers programs for teens to participate in the judicial process. Municipal Court (see Court)
N
Office of Emergency Management City of Southlake
1401 E Southlake Boulevard Chesapeake Park 3150 Union Church Road
The Southlake Office of Emergency Management (OEM) seeks to build, and sustain the capabilities necessary to prepare, respond, and recover from hazards and disasters that may affect our community. 817.748.8624 oem@cityofsouthlake.com
Estes Park Canyon Park Drive
P
Newspapers Dallas Morning News 214.745.8383 Fort Worth Star-Telegram 817.390.7062
O Off-Duty Officers City of Southlake Department of Public Safety 817.748.8137 Citizens and business owners may hire off-duty Southlake Police Officers for special security assignments. An Agreement and Request for OffDuty Service will need to be completed. If the request for an off-duty officer is an emergency, please contact dispatch at 817.743.4522
Parks Please visit www.cityofsouthlake.com for more information. City Parks Bicentennial Park 450 W. Southlake Boulevard
Koalaty Park 1725 W Continental Boulevard Liberty Park at Sheltonwood 500 E Dove Road Lonesome Dove Park 1225 McCrae Trail Noble Oaks Park 900 S Carroll Avenue Oak Pointe Park Ridgecrest and Oak Pointe Royal and Annie Smith Park 3045 Johnson Road Summit Park 1501 Main Street
Bob Jones Park 3901 N White Chapel Boulevard
The Cliffs Park Clariden Ranch Subdivision
North Park 200 E Dove Road
Prade Park S.W. of S. Carroll Avenue & Winding Lake Boulevard
Town Square Parks Rustin and Family Parks 1400 E Southlake Boulevard Frank Edgar Cornish, IV Park 399 Grand Avenue McPherson Park 1297 Division Street Neighborhood Parks Central Park
Passports Tarrant County 1400 Main Street, Suite 340 817.481.8190 travel.state.gov Tarrant County processes passport applications. Their office is located on the third floor in Southlake Town Hall.
Permits, Building City of Southlake Building Inspections 1400 Main Street, Suite 250 817.748.8236 permits@cityofsouthlake.com Building Inspections is a division of Planning and Development Services tasked with overseeing the building phase of development by reviewing plans, processing permits and performing inspections. The division mission is to ensure that the construction, alteration or maintenance of buildings conforms to recognized standards for building safety and quality of life. Permits, Business City of Southlake Building Inspections 1400 Main Street, Suite 250 817.748.8236 permits@cityofsouthlake.com Permits are required when building, remodeling or enlarging a building. Permits are also required for other improvements to your property. Projects that are cosmetic, such as painting, wallpapering, carpeting, cabinets and trim work, etc., do not require permits. Additionally, permits are not required when replacing fixtures on existing wiring or plumbing. Questions concerning your specific project should be forwarded to the Building Inspections Division. Note: Always contact your
Homeowner's Association for possible requirements under the Covenants and Deed Restrictions. Permits, Misc Outdoor Sales, Public Gatherings, Special Events, Specific Use Permit & Outdoor Sales City of Southlake Planning & Development Services 1400 Main Street, Suite 310 817.748.8621 Special events involving gatherings of 1,000 people or more and operations of outdoor sales (i.e. snow cone stands, hot dog stands, Christmas tree sales, pumpkin sales, etc.) conducted on private property or within City right of ways must obtain a specific use permit from City Council. The Planning & Development Department processes these applications. Public gatherings of 300 to 999 individuals must be registered with the Department of Public Safety 817.748.8133; however, no permit is required. Tent use for the purpose of promoting retail sales must obtain a Special Use Permit. Permits for special events and outdoor sales conducted on City park property are administered by the Community Services Department, 817.748.8019
Planning & Development Services City of Southlake 1400 Main Street, Suite 310 817.748.8621 The Planning and Development Services Department offers professional advice and technical expertise on development related topics. Specifically, the department provides development services including zoning, platting, land use, tree preservation, building permits, sign permits, inspections and code enforcement Property Taxes Tarrant County 1400 Main Street, Suite 110 www.tarrantcounty.com www.tad.org The Tarrant County Tax Office collects City and school property taxes regardless of whether you live in Tarrant or Denton County. Please visit Tarrant County’s website for more information about your property taxes. The Tarrant County Appraisal District is responsible for establishing the assessed value of properties. Denton County collects only their portion of County taxes for residents who live in the Denton County areas of Southlake. Contact the Denton County Tax Assessor’s Office at
940.349.3500 or www.dentoncad.com Public Information Requests City of Southlake City Secretary’s Office 1400 Main Street, Suite 270 817.748.8205 As designated by city ordinance, the City Secretary is the City’s Records Management Officer. As such, the City Secretary is responsible for handling all open record requests and maintaining all city documents. The goal of this office is to make records as accessible as possible. For copies of general city records, contact the City Secretary’s Office. For Police records only, contact the Department of Public Safety at 817.748.8359 Public Safety, Department of City of Southlake 600 State Street 817.743.4524 (Non-emergency dispatch) 817.748.8114 (Non-emergency administration) Dispatch Services: City of Keller 817.743.4522 Jail Services: City of Keller 330 Rufe Snow Drive Keller, TX 76248 817.743.4770 The Southlake Department of Public Safety is comprised of two divisions.
Police Services Division Including patrol operations, crime prevention, house watch, parental support programs, neighborhood crime watch, aggressive driver hotline and peddler/solicitor permits. For more information contact 817.748.8114 Fire Services Division Including fire protection, rescue, public education, training, CPR courses, hazardous materials and fire inspections. For more information contact 817.748.8400 Public Works Administration 1400 Main Street, Suite 320 817.748.8098 Public Works Operations 1950 E Continental Blvd 817.748.8079
R Recreation Facilities Southlake Sports Complex 2100 Crooked Ln 817.748.8019 Southlake Tennis Center 450 W Southlake Blvd 817.421.5605 Bob Jones Nature Center 355 E Bob Jones Rd 817.491.6333
Southlake Activity Center 307 Parkwood Dr 817.748.8019 The Marq 285 Shady Oaks Drive 817.748-8900 themarqsouthlake.com Senior Center 285 Shady Oaks Drive 817.748.8315 Recycling City of Southlake Southlake Water Utilities 817.748.8051 Recycling is provided through Republic Waste Services. For more information, please call Republic directly at 817.317.2424. Red Light Camera Enforcement City of Southlake Department of Public Safety 817.748.8914 www.cityofsouthlake.com The system is part of the City’s commitment to providing the highest standards of safety and security. The red light cameras allow officers to enforce red light violations in a safer and more efficient way. Red light violations, particularly those involving drivers who run a red light more than two seconds after the light changes, account for numerous injury accidents each year. Our ultimate goal for the program is to modify driving behavior so that drivers will be more cautious and attentive
whenever they are on the roadways. All potential violations are reviewed by a licensed peace officer. It is the officer's duty to determine if a violation occurred the same way it would if they were patrolling the City’s intersections. For payment information, go to www.photonotice.com or contact: Redflex Traffic Systems 7018 Baker Blvd Richland Hills, TX 76118 877.245.2422 or 817.595.5760 You will need your citation number, license plate number and the City code: STLKTX
City facilities are available for use by the public, community benefits and not-for-profit companies, unless otherwise restricted. A usage fee and deposit, as specified in the City’s fee schedule, is to be paid prior to the usage date and within forty-eight (48) hours of application approval. City facilities are not available for use by for-profit companies, commercial uses or for the promotion or sale of products.
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Reservation, Facility City of Southlake Town Hall Training Rooms 817.748.8003 Rustin Pavilion and Family Park 817.748.8019 Other Park Facilities 817.748.8019 DPS Headquarters Community Room 817.748.8114 DPS Headquarters Conference Room 817.748.8114 East DPS Training Room 817.748.8114 The Marq 817.748.8900
Carroll ISD 817.949.8222 www.southlakecarroll.edu Grapevine-Colleyville ISD 817.251.5200 www.gcisd-k12.org Keller ISD 817.744.1000 www.kellerisd.net Northwest ISD www.nisdtx.org
better. There are no geographical restrictions for membership or attendance. Membership is voluntary, and activities are open to both members and nonmembers. To become a member, simply complete an application. Applications are available at the Center. Small Claims Court Tarrant County Justice of the Peace, Russell B. Casey 817.481.8112 Solicitor’s Permit City of Southlake Department of Public Safety 600 State Street 817.748.8114 Applications for a Solicitor’s Permit, including door-to-door sales and mobile vendors, are available through the Department of Public Safety. A permit is not required for door hangers with no face-to-face contact.
817.265.0000
Senior Center City of Southlake 285 Shady Oaks Drive 817.748.8315 themarqsouthlake.com The Senior Activity Center is designed to meet the recreational needs of today's active adults. Membership at the Senior Activity Center is free and open to all people 55 years old and
Social Security Office www.ssa.gov 2201 Colorado Blvd Denton TX 76205 819 Taylor Street Fort Worth, TX 76102 800.772.1213 The Social Security Office can issue new and replacement Social Security Cards with proper identification.
Southlake Water Utilities City of Southlake 1400 Main St, Suite 200 817.748.8051 swucustomerservice@cityofsout hlake.com Southlake Water Utilities is responsible for establishing new customer accounts, generating monthly bills, entering work order for changes in services, posting customer payments, and delinquent account collections. Utility customers can sign up for new service and manage their account at www.cityofsouthlake.com. Street Lights Street lights are maintained by the local electric companies. For street light service and maintenance contact your service provider: Tri-County Electric 817.431.1541, Oncor 888.313.4747 or TXU 800.818.6132 Street Repairs City of Southlake Public Works Department 1950 E Continental Blvd 817.748.8082 The City maintains city streets, including road repair, curb repair and barricade removal. The Texas Department of Transportation maintains state roadways including Davis Blvd (FM1938), Southlake Blvd (FM1709) and SH114. Contact TxDOT 817.399.4350
Street Signs City of Southlake Public Works Department 1950 E Continental Blvd 817.748.8082 Stop signs, street name signs, etc. are maintained by the Public Works Department.
T Tarrant Appraisal District Tarrant County 2500 Hadley Ederville Road Fort Worth, Texas 817.284.0024 www.tad.org Tarrant Appraisal District conducts home appraisals, maintains public records, property owner, real estate, property value and real estate appraisal records. Teen Court (See Metroport Teen Court) Tennis Center City of Southlake 450 W Southlake Blvd 817.421.5605 Southlake’s Tennis Center is available for public use. The Tennis Center offers various programs from beginner to expert level. The facility also offers match play between partners when requested.
Traffic Lights TXDOT 817.370.6505 Highway traffic lights are maintained by the Texas Department of Transportation. Traffic Management, Office of City of Southlake Public Works Department Coming Soon Traffic Tickets - Southlake Issued by Southlake Department of Public Safety City of Southlake Municipal Court Division 600 State Street 817.748.8188 Southlake Municipal Court handles traffic tickets issued by Southlake Department of Public Safety. Traffic Tickets – County or State Issued by Texas Department of Public Safety and/or Tarrant County Sheriff Tarrant County Justice of the Peace 1400 Main St, Suite 220 817.481.8112 Tarrant County Justice of the Peace handles tickets issued by the Texas Department of Public Safety and Tarrant County Sheriff’s Department.
Travel Vaccines Tarrant County tarrantcounty.com 1400 Main St, Suite 340 817-481-8190 The Tarrant County Public Health Department provides a variety of services that promote good health, prevent disease and injury, protect our communities, as well as reduce the physical and fiscal impacts of health threats. The International Travel Office provides health and safety information, computer analysis printouts of travel destination, International Certificates of Vaccination, travel shots and boosters. Appointment only.
U United States Post Office Southlake Town Square 300 State Street 817.416.6129 www.usps.com
Utility Billing (see Southlake Water Utilities)
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Vehicle Registration Tarrant County Tax Assessor Collector, Ron Wright 1400 Main St, Suite 140 817.481.8141
Warrants City of Southlake Department of Public Safety 600 State Street 817.748.8209
The Tax Assessor Collector’s Office sells new vehicle and trailer registrations and renewals, issues disabled/handicapped person license plates and placards, provides an outlet for special license plate purchases, files title applications for new and used vehicle dealerships and collects sales tax on motor vehicles. Voter Registration City of Southlake City Secretary’s Office 1400 Main St, Suite 270 817.748.8183 Voter registration applications are available at the City Secretary’s Office, online at tarrantcounty.com or www.votedenton.com. Tarrant County Election information 817.831.8683 Denton County Election information 940.349.3200
Non-payment and/or noncompliance with a citation issued by the City of Southlake DPS will result in a warrant. Water Conservation and Drought Contingency City of Southlake Public Works Operations 1950 E Continental Blvd 817.748.8082 The guidelines followed by the City of Southlake follows are in line with regional conservation efforts promoted by the Tarrant Regional Water District and the City’s direct wholesale water supplier, the City of Fort Worth. Please visit our website for details on mandatory water restrictions enforced yearround. Water Line Break/Leaks/Service City of Southlake Public Works Operations 1950 E Continental 817.748.8082
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