2012 Annual Report

2012 ANNUAL REPORT Aging brings changes. You make life choices.

We provide options.

Stoughton Area Senior Center (608) 873-8585

248 W. Main Street, Stoughton WI 53589 www.ci.stoughton.wi.us/senior

Our Mission Statement: We are dedicated to the enrichment of the lives of older adults and their families by providing diverse programs, social services & volunteer opportunities.

2012 Year in Review Message from the Director: Being thankful for all we have is important, even when we are faced with difficult changes. As many organizations, in 2012 we were challenged with a tighter budget and shortage in staff. For much of the year, we were without a township case manager and a previous intern position. You will see in our report that some of our statistics are down a bit from last year due to this reduction in staff time.

However, aside from these slight decreases you will also see we had many reasons to celebrate.

In April we celebrated our 40 year anniversary! In the summer, we received funding to increase programming support. We welcomed Teressa Pellet, our part-time Program/Volunteer Coordinator; and with this added effort, we made new partnerships and offered many new classes and events.

We also began national re-accreditation; a process that forces us to evaluate everything we do as an organization. We formed a committee of various community members to divide the work of assessing all nine lengthy standards. Despite the daunting tasks needed, we know that in the end we will be a better Senior Center.

Please watch for the reports and outcomes of our Accreditation process in the next few months.

Looking back at 2012, we are proud of our accomplishments and thankful for our staff, volunteers and participants that made them all possible. We will continue to strive for excellence at the Stoughton Area Senior Center; it is what our community deserves.

-Cindy McGlynn

Your Sign-ins Add Up! The volunteer and event statistics detailed in this report were compiled from the sign-ins of participants using the MySeniorCenter database.

When visiting the Senior Center, please be sure to sign-in. Our staff is always available to help you.

Community Events/Partnerships:                   

1

Cell Phone Donations –RadioShack, community members Community Bingo -Various community groups Computer Lab Equipment –Stoughton School District Want to partner with us?

Daily Sweet Rolls –Fosdal’s Bakery We are open to discussing new Dane County Time Bank collaborations with community Driver Safety Course –AARP organizations to better serve and Facility Help -Community Living Connections advocate for our aging population.

Foot Care Clinic --Stoughton Home Health Please contact Cindy at 873-8585..

Flu Shot Clinic -Home Health United Grief Support Group facilitation -–Southern Care Medication Disposal & Sharps Collection –Stoughton Wellness Coalition Ministry Care Teams -Covenant, Lakeview & St. Ann’s churches Newsletter Distribution, Leaf Raking, Tech Expo, etc. -High School Key Club Nutrition Classes –UW Extension Parkinson Support Group -American Parkinson Disease WI Chapter Senior Expo –Stoughton Courier Hub Space for Center events –Vennevoll Clubhouse, Fire Dept., Covenant Church Thanksgiving Day meals –Stoughton Hospital, McGlynn Pharmacy, OnTrack Volunteer Income Tax Assistance –IRS & WI Dept. of Revenue

AdministrativeStructure Structure Administrative Senior Center Staff Cindy McGlynn, Director Hollee Camacho, Assistant Director Jean Truss, Case Manager Kelly Janda, Case Manager JoAnn Seymour, Case Manager Susan Brodd, Township Case Manager Lisa Hanson, Nutrition Manager Kristin Ott, Receptionist Teressa Pellett, Volunteer/Program Coordinator

2012 Stoughton Area Senior Center Staff

Senior Center Oversight Committees 1) Stoughton City Council’s Community Affairs & Council Policy Committee 2) Commission on Aging, (COA), an advisory committee comprised of members from City Council, the Stoughton Area School District, residents of the City of Stoughton and surrounding townships.

Commission on Aging members are appointed by the Mayor of Stoughton and Town Chairs.

The COA and its committees are involved in all aspects of our Center. Their dedication, insights and hard work truly impact our Senior Center today and into the future!

Commission on Aging Members Chairs: Jeanne Schwass-Long (Dunkirk) Vice Chair: David Sharpe (Stoughton) David Bacon (Pleasant Springs) Edna Cloutier (Stoughton) Kay Davis (Stoughton) Carol Heidenway (Dunn) Ron Jensen (Albion) Don Mix (Stoughton) Mary Onsager (School District) Charlotte Snow (Stoughton) Betty Thompson (Rutland) Tricia Suess (City Council)

Thanks to the help of our Commission on Aging & Accreditation Committee we are accredited by:

We are grateful for our COA Committees The COA Committees (Volunteer, Program & Evaluation, Public Relations and Finance) were active in the first half of the year assisting staff with volunteer coordination, programming ideas, developing a sidewalk survey, planning a faith-based open house, discussing fundraising options and creating a grant proposal to fund program & volunteer services. Committee work was put on hold the last few months while work on the re-accreditation was in progress. We anticipate more help from the COA in accomplishing the many action plans created in the process.

2

Volunteers THANK YOU! We are so thankful for our volunteers’ skills and time. While we recorded 7% fewer volunteer hours, we had 6% more volunteers than last year. This year’s total volunteer hours (10,329) represent the time of almost five full-time staff; that’s close to $190,000 in employment according to the Wisconsin rate of the national value of volunteer time!

On-Site Service People volunteer at the Center in many ways such as organizing and leading programs, front desk reception, committee participation, helping with office tasks, our nutrition site, gardening, distributing publications, decorating and other projects.

Opportunities range from one time to ongoing projects.

Want to volunteer?

Please pick up an application, or call 873-8585 today!

Teressa Pellett Volunteer / Program Coordinator

Off-Site Service Many hours of volunteer work are devoted to older adults in the community who do not even set foot in the Senior Center. The positions listed in bold are in this category.

The RSVP Driver service is a program in which volunteer drivers deliver meals or provide rides to medical appointments for people 60 years & older. –Many thanks to Richard Hoffman for his 623 hours toward coordinating and driving for this program!

The Elder Friend Program links trained volunteers to visit with homebound seniors. *While other volunteers, including the High School Key Club, provide indoor and outdoor home chore assistance (i.e. shoveling, yard work, safety repair, etc) to the homebound. These volunteers, including those who deliver meals or food pantry items, report back to our staff when clients may need extra support or assistance.

3

John Beutel Music Appreciation Instructor

Service Type

Hours

People

Blood Pressure

94

4

Commission on Aging

111

13

Committee Meetings

75

18

Computer Assistance

361

5

Peer Support

208

4

Event Volunteer

176

27

2,122

35

Food Pantry Delivery

39

3

Group Organization

309

11

Miscellaneous Chores*

102

5

150

45

2,468

22

110

4

1,622

43

648

4

1,737

19

10,329

188

Facility Assistance

Key Club, High School Kitchen Volunteer Loan Closet Meals on Wheels Driver Receptionist RSVP Driver/Coordinator

TOTAL

Case Management Case Management Services

2011

2012

% change*

CM Duplicated (instances)

2,957

2,679

- 9%

CM Unduplicated (people)

215

195

- 9%

I & A Duplicated (instances)

4,434

4,699

+ 6%

I & A Unduplicated (people)

617

604

- 2%

7,391

7,378

- 0.2%

Total Instances Served (Duplicated CM + I & A)

* The decrease in 2012 totals is due to the 6-month Township Case Manager vacancy position and loss of social work intern hours.

CATEGORY DESCRIPTIONS: Unduplicated Count: #of individuals who used services.

Duplicated Count: total # of people who used CM or I & A services (includes each time a person uses a service).

Case Management (CM): the assessment, arrangement, coordination, monitoring, evaluation and advocacy for multiple services to meet specific complex needs. The Senior Center provides case management service to residents of the City of Stoughton, Dunkirk and Albion.

Information & Assistance (I&A): one-on-one contacts with someone not currently on a CM caseload to provide information (i.e. phone calls, drop-in visits, emails, etc). I & A is provided to all; it is not limited to a specified service area.

Purpose: The Case Management program links older adults with available services (i.e. food, housing, legal, medical, financial, social well-being etc.) to help individuals remain as independent as possible in their homes. We consider case management a preventative service that works in conjunction with, and often times reduces the strain on other city and community services (i.e. nursing home visits, hospitalizations, emergency management, police and fire services.). Referrals to Case Management may be anonymous.

Support Services: Fortunately, Case Managers had many volunteers to call on to provide chores, companionship, food delivery, and transportation to seniors in the community. See page 3 for details on our volunteer program.

Current and Projected Needs: The older adult population is increasing; its members are living longer (In some cases, as a result of people living longer, case managers are now dealing with two generations of family members eligible for needed services); and their projected needs are becoming more pronounced and diverse. In recent years we have seen a rise in the cases of Alzheimer’s disease and other dementias, financial, alcohol & other drug abuse issues, chronic and mental health conditions & financial hardships. Consequently, time and budget constraints have forced us to be creative in stretching our resources to continue to provide complete, comprehensive services for this expanding diverse population.

4

Nutrition Program Our Nutrition Program celebrated 40 years of service!

The nutrition program is supported by the City of Stoughton with funding from Dane County through the Older American’s Act. Compared with 2011, we had a 4% decrease in meals served at the Center and 1.5% decrease in meals delivered to homebound older adults in the Stoughton School District. Meals were catered from Consolidated Foods and packaged, delivered & served by volunteers.

Nutrition Program

Total Visits

Total People

Meals at Senior Center

4,348

212

Home Delivered Meals

14,885

136

Please give us a call if you or a loved one need assistance with receiving a meal.

Health / Supportive Services Information & Assistance We serve as a clearinghouse of information for older adults, their families and the community.

Information and assistance pertinent to older adult safety, health and well-being is provided through one-on-one interactions (p. 4), our printed and online publications (website, Yahara Senior News, Stoughton Senior Service Guide, File of Life emergency information packets), educational events, health offerings, equipment loan closet and support groups (Alcoholics Anonymous, Caregiver, Grief, Multiple Sclerosis, Low Vision, and Parkinson’s Disease).

Health Services

Total Visits

Total People

Blood Pressure

155

44

Foot Care Clinic

381

118

Flu Shot Health Fair

120

120

Equipment Loan Closet

347

199

Support Groups

209

42

TOTAL

1,212

Community Services The Senior Center provides a computer lab and meeting space for citizens of all ages. Our staff continually fields questions and calls for agencies that utilize our space like the Community Action Coalition, Energy Assistance, Experience Works, Financial Counseling, Mobile Outreach for Seniors Team (MOST), Prevention & Intervention Center for Alcohol & Other Drug Abuse (PICADA), Stoughton Area Resource Team (START) and Dane County Veterans Assistance.

5

Health Fair

Financial Report Thank You! We take great pride in providing opportunities for all older adults, no matter what their interests and abilities may be.

Through their contributions of time, skills, energies and funding, our volunteers and participants assist greatly in making our programs and services possible.

One highlight of 2012 was a grant we received to support additional help with program and volunteer coordination.

We are so grateful for the many generous gifts which contribute to the success of the Senior Center and make our mission “to enrich the lives of older adults and their families” a reality.

OPERATIONAL INCOME: $401,861 City Support, $237,237

59% 17%

14%

Donations/Grants, $68,360

Lena, Riverside Troll

County Funding, $55,664 Township Support, $40,600

10%

OPERATIONAL EXPENSES: $401,861

Fundraising Projects

• October Brat Fest • Syttende Mai Coney Dog Sales • Photography Fundraiser • Woodshop & Craft Sales

Salaries & Benefits, $335,848

84%

Maintenance, $15,750

Programs & Supplies, $21,400 Utilities, $25,344

1%

Employee Training, $3,519

6%

5%

4%

Township Support Senior Center Operating Costs Albion --Dunkirk $7,500 Dunn $14,700 Pleasant Springs $8,000 Rutland $6,000 TOTAL: $37,600 Township Case Management Albion $1,000 Dunkirk $2,000

Coffee with the Mayor

TOTAL:

$3,000

6

Programs & Events

Over 90 Luncheon

The Stoughton Area Senior Center promotes activities that provide opportunities for growth, life-long learning, leadership, intergenerational interaction and socialization. In 2012, 1093 members and 3,027 guests signed in to participate in an event over 32,000 times. That’s an increase from 2011 of 20% in members, 14% in guests and 60% in total sign-ins! On average, our website received an average of 2,287 monthly hits, & 1,276 unique hits. These too, are increases from 2011(12% & 15%).

Whether you like to be entertained or enjoy spurring up new programs yourself; want to learn something new or have knowledge you would like to share with others; or simply want to rev-up your health with a little laughter or exercise; the Senior Center may make a good fit. Stop in, call 8738585, or check our website www.ci.stoughton.wi.us/senior for our latest events, classes or program offerings.

NEW Offerings in 2012 Zumba Gold  Diabetic Foot Care  Jewelry & Card-Making Classes  Lake Kegonsa State Park Tour  WI Women’s Health Grapevine Series  Photography Classes  Fireside Trips with Belleville Sr. Center  Chief Leck’s Talk on Roundabouts  Caregiver Open House  Parkinson’s Exercise Class  Conversations with Kids Talk  Name that Musical Luncheon  House Plant Presentation  Southern Care Grief Support Group  Bunco Game Day  Wood & Gourd Carving Demo  iPads for public on-site use  40th Anniversary Celebration 

Zumba Gold

7

Programs & Events

Total Uses

Total People

Skill Development

5,170

244

Fitness & Wellness

3,657

166

Social & Recreation

16,697

665

TOTAL

32,279