2014 annual report

2014 ANNUAL REPORT Aging brings changes. We provide options.

You make choices.

Stoughton Area Senior Center (608) 873-8585

248 W. Main Street, Stoughton WI 53589 www.ci.stoughton.wi.us/senior

Our Mission: We are dedicated to the enrichment of the lives of older adults and their families by providing diverse programs, social services & volunteer opportunities.

2014 Year in Review Message from the Director: I often thank people for their support of the Senior Center -whether it is because of the time they provide as a volunteer or funds given through a donation. The support we receive is vital to the Stoughton Area Senior Center’s existence. We would not be able to help older adults in any capacity without the support from our community. It really doesn’t matter the amount of time or donation. It all adds up to what we need.

We are proud of the many numbers listed in this report. For example, in addition to our annual fundraising amount of $29,500, our community also donated over $20,000 towards our main floor remodeling project. We had 189 people volunteer 9,615 hours. And below you will see the numerous partnerships our staff made throughout the year. The amount of time and energy we have received from all of these collaborations has not gone unnoticed. What we are particularly proud of is the generosity behind the numbers. Our success is a direct reflection of the support of the Stoughton community.

Thank you to everyone who supports us. If you are here every day, or have never walked in our door but support us in another way, thank you for allowing us to serve the older adults and their families in the community.

-Cindy McGlynn

Community Events/Partnerships:                   

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Your Feedback = Results Many surveys circulated around the Senior Center this year. We thank all who took the time to evaluate our services.

Your feedback did not go unnoticed! While there were high satisfaction rates for many of our offerings, our Sidewalk Survey results conveyed that our outreach to “non-participants” needs improvement. Also, we heard loud and clear that additional healthy meal choices are desired.

As a result of your input we will be trying some new things in 2015. As always, we encourage your input and participation.

Please give us a call if you would like to assist with our future fund– raising, marketing, programming, or evaluation efforts!

Want to partner with us?

Cell Phone Donations –RadioShack, community members We are open to discussing Christmas Day meals –VFW Community Bingo -Various community groups new collaborations with Computer Lab Equipment –Stoughton School District community organizations to Daily Sweet Rolls –Fosdal’s Bakery better serve and advocate for Driver Safety Course –AARP older adults and their families.

Facility Help -Community Living Connections Please contact Cindy Flu Shot Clinic --Home Health United at 873-8585..

Nutrition Classes –UW Extension Grief Support Group facilitation -–Southern Care Medication Review —United Way of Dane County, McGlynn’s Pharmacy Medication Disposal & Sharps Collection –Stoughton Wellness Coalition Ministry Care Teams -Covenant, Lakeview & St. Ann’s Catholic churches Newsletter Distribution, Leaf Raking, Tech Expo, etc. -High School Kiwanis Key Club Foot Care, Parkinson Exercise, Healthy Living with Diabetes Classes –Stoughton Hospital Space for Center events –Vennevoll Clubhouse, Fire Dept., Covenant Lutheran Church Thanksgiving Day meals –The Gathering Table Volunteer Income Tax Assistance –IRS & WI Dept. of Revenue Affordable Transportation and Homeless Programs —Stoughton United Ministries (SUM)

AdministrativeStructure Structure Administrative

Senior Center Staff Cindy McGlynn, Director Hollee Camacho, Assistant Director Lisa Hanson, Nutrition Manager Kristin Ott, Receptionist Teressa Pellett, Volunteer/Program Coordinator

Jean Truss, Case Manager Kelly Janda, Case Manager JoAnn Seymour, Case Manager Becky Kelly, Township Case Manager

Senior Center Oversight Committees 1) Stoughton City Council’s Community Affairs & Council Policy Committee 2) Commission on Aging, (COA), an advisory committee comprised of members from City Council, the Stoughton Area School District, residents of the City of Stoughton and surrounding townships.

Commission on Aging members are appointed by the Mayor of Stoughton and Town Chairs.

The COA and its committees are involved in all aspects of our Center. Their dedication, insights and hard work truly impact our Senior Center today and into the future!

Commission on Aging Members Chair: Jeanne Schwass-Long (Dunkirk) Vice Chair: David Sharpe (Stoughton) David Bacon (Pleasant Springs) Ralph Baumbach (Stoughton) Sid Boersma (City Council) Kay Davis (Stoughton) Charline Fleck (Stoughton) Carol Heidenway (Dunn) Ron Jensen (Albion) Don Mix (Stoughton) Mary Onsager (School District) Charlotte Snow (Stoughton)

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Case Management Serving: City of Stoughton, Towns of Albion & Dunkirk The case management program links older adults age 55 years and older with services (i.e. food, financial, housing, legal, medical, social) to help individuals remain as safe and independent as possible in their own homes. A case manager’s range of practice include: community outreach, psychosocial & functional assessments, service plan development/implementation, case consultation, coordination & client advocacy. Issues addressed may include chronic illness, fall risks, social isolation, homelessness, mental health, dementia-specific illness & drug/alcohol abuse prevention.

Case managers partner with over 50 different agencies across municipal, county, state, federal and private non-profit organizations to coordinate services on their clients’ behalf. They receive referrals from hospitals, home health agencies, banks, housing organizations, other city departments, families and other community members. Referrals to case management may be anonymous. Confidentiality is followed with each client.

Emerging Trends

Case Management

2014

Instances of Service

2,501

People Served

Our case managers are spending considerably more time with clients as their cases become more complex and the funding for resources shrink. Fortunately, case managers had many volunteers (p. 5) to call on to provide chores, companionship, food delivery and transportation to older adults in the community.

187

Nutrition The nutrition program is supported by the City of Stoughton with funding from Dane County through the Older American’s Act. According to the Academy of Nutrition & Dietetics,” the cost of one day in a hospital is roughly the same cost as one year of meals through Older American’s Act nutrition programs; and the cost of one month in a nursing home is the same cost as providing midday meals, five days per week, for seven years.”

Please call for more information about how our meal program may assist you or a loved one.

Meals are catered by Dane County’s Consolidated Foods and are packaged, delivered and served by volunteers.

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Nutrition Program

Total Visits

Total People

Meals at Senior Center

3,146

184

Home Delivered Meals

13,940

137

Information & Assistance The Stoughton Area Senior Center serves as a clearinghouse of information and supportive resources for older adults, their families, the community and agencies that serve people over the age of 55. Through national accreditation the Center has met the best-practices and industry standards for senior centers, and by way of this process we continue to strengthen our advocacy role for the community’s aging population. Every employee has a part in providing information and assistance through one-on-one interactions, public education, equipment loan closet, support groups (Alcoholics Anonymous, Caregiver, Grief, Multiple Sclerosis, Low Vision and Parkinson’s Disease), printed and online publications (Yahara Senior News, Stoughton Senior Service Guide, File of Life emergency information packets, website) and in the coordination of assistive programs and services offered at the Senior Center.

Total Visits

Total People

Blood Pressure

173

Foot Care Clinic

One-on-One Interactions

2014

22

Instances of Service

4,190

407

114

People Served

Flu Shot Health Fair

100

100

Equipment Loan Closet

202

127

Support Groups

246

99

Health/Support Services

TOTAL

1,128

604

One-on-one Information & Assistance is one-time staff help with isolated issues (i.e. general questions with Medicare, where to get tax assistance, help finding a phone number, etc.).

Emerging Trends Social and demographic trends are making information and assistance services increasingly important to the average family as Americans live longer and require more help to cope with chronic conditions and frailties. With numerous overlapping federal and state programs, older adults, their caregivers and family often need help to understand what services are available and whether they qualify. Often, the family members who support older adults are either working long hours or live in other cities or states. Beginning with a simple phone call, email or quick check on our website, an older adult or a family caregiver can receive up-to-date information on a wide range of community-based programs and services. This can range from where one can get a flu shot to how one can apply for medical assistance. As the community hub for older adult resources, the I&A program saves time for individuals and families and increases the opportunities available for older adults to make informed, safe & healthy decisions.

Community Services The Senior Center provides a computer lab and meeting space for citizens of all ages. Our staff continually fields questions and calls for agencies that utilize our space like the Community Action Coalition, Energy Assistance, Experience Works, Financial Counseling, Mobile Outreach for Seniors Team (MOST), Prevention & Intervention Center for Alcohol & Other Drug Abuse (PICADA), Stoughton Area Resource Team (START) and Dane County Veterans Assistance.

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Volunteers THANK YOU! We are so thankful for our volunteers’ skills and time. This year’s total volunteer hours (9,684) represent the time of almost five full-time staff; that’s close to $210,000 in employment according to the Wisconsin rate of the national value of volunteer time!

On-Site Service People volunteer at the Center in many ways such as organizing and leading programs, front desk reception, committee participation, helping with office tasks, our nutrition site, gardening, distributing publications, decorating and other projects.

Opportunities range from one-time to ongoing projects.

Want to volunteer?

Please pick up an application, or call 873-8585 today!

City Volunteers of the Year = Senior Center

Off-Site Service Many hours of volunteer work are devoted to older adults in the community who do not even set foot in the Senior Center. The positions listed in bold are in this category.

The RSVP Driver service is a program in which volunteer drivers deliver meals or provide rides to medical appointments for people 60 years & older. –Many thanks to Richard Hoffman for his 597 hours toward coordinating and driving for this program!

The Elder Friend Program links trained volunteers to visit with homebound seniors. *While other volunteers, including the High School Key Club, provide indoor and outdoor home chore assistance (i.e. shoveling, yard work, safety repair, etc) to the homebound. These volunteers, including those who deliver meals or food pantry items, report back to our staff when clients may need extra support or assistance.

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Leaf Raking Boy Scout Troop 167

Service Type

Hours

People

Blood Pressure

36

2

Commission on Aging

105

14

Committee Meetings

22

7

Computer Assistance

327

3

Peer Support

248

3

Event Volunteer

77

11

1,936

37

Food Pantry Delivery

35

3

Group Organization

226

15

150

45

2,076

20

45

3

1,734

51

672

10

RSVP Driver/Coordinator

1,995

26

TOTAL

9,684

191

Facility Assistance

Miscellaneous Chores* Key Club, High School Kitchen Volunteer Loan Closet Meals on Wheels Driver Receptionist

Financial Report Thank You! We take great pride in providing opportunities for all older adults, no matter what their interests and abilities may be. Through their contributions of time, skills, energies and funding, our volunteers and participants assist greatly in making our programs and services possible.

Some highlights of 2014 were the grants we received through the Meals on Wheels Association of America/March for Meals Campaign and additional donations received to cover the additional costs for our main floor renovation. We are so grateful for the many generous gifts which contribute to the success of the Senior Center and make our mission “to enrich the lives of older adults and their families” a reality.

OPERATIONAL INCOME: $476,553 City Support, $287,035

60%

Donations/Grants, $79,522

20% 11%

March for Meals Campaign Volunteers

County Funding, $54,506

Township Support, $40,437

9%

Fundraising Projects

OPERATIONAL EXPENSES: $476,553 Salaries & Benefits,

• Chose’s Coney Dog Sales • Woodshop & Craft Sales • Main Floor Renovation

$384,121 Maintenance, $28,953

81% 1%

6% 7%

6%

Programs & Supplies, $32,529

Township Support Senior Center Operating Costs Albion --Dunkirk $8,000 Dunn $14,700 Pleasant Springs $10,000 Rutland $8,120 TOTAL: $40,820 Township Case Management Albion $700 Dunkirk $2,000 TOTAL:

$2,700

Wisconsin Senior Games Table Tennis Medalists

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Programs & Events Diverse programming for a diverse population For an expansive range of generations (55 to 100+ years), the Stoughton Area Senior Center promotes activities for growth, life-long learning, leadership, intergenerational interaction and socialization. Last year, 1,439 registered participants and 4,671 guests* signed in to participate in an event over 29,000 times. Our website received an average of 2,368 monthly hits, & 1,134 unique hits;19 &17% increases from 2013.

Elvis’ Birthday Party

Whether you are a current active participant or have never set foot here, we continually strive to offer something of interest. As the number of those in the workforce or who provide in-home care to loved ones increases, our creative efforts to provide attractive and helpful programming must too! We invite your ideas and assistance in reaching this ever-increasing, ever-changing diverse population.

* Please use your card! When visiting, please

NEW Offerings in 2014 Reminisce of the Silent Film Era Elvis’ Birthday Celebration Kids Grief Support, Agrace Hospice Managing Grief, Home Health United A Poetry Circle, Marcia Lund Parkinson Group meets monthly!

Lunch & Learn: Zounds Hearing, Pillars of Positive Attitude, Identity Theft, Bucket Lists, Staying Sharp at Any Age, Sandwich Generation, Our Aging Eyes  School Superintendent Onsager Talk  Lunch Time Laughs  March for Meals Campaign  7 Habits of Highly Healthy Seniors  Senior Summer School Presentation  State Historical Museum Tour  Stoughton Garden Center Presentation  Helen Keller Portrayal, Jessica Michna  Memory Screening, Dean Foundation  Car Cleaning Clinic, HS Senate  Cooking Demos, Stoughton Hospital  Stream Steward Training  Local Garden Tour, Jay Hathaway  Fashion Show, Atelier on Main  Art Show Open House & Sale  Night of the Living Wills  Exploring the Spirit World  E-Book & E-Reader Training       

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sign-in with your card to provide statistics that are unavailable with guest sign-ins. Ask staff for help.

Wii Bowling Traveling League Fall / Winter Champions!

Programs & Events

Total Uses

Total People

Skill Development

4,795

295

Fitness & Wellness

2,943

148

Social & Recreation

15,727

615

Meetings/Meals/Health Services

5,547

928

TOTAL

29,012