2016 annual report

2016 ANNUAL REPORT Stoughton Area Senior Center

Aging brings changes.

We provide options.

You make choices.

248 W. Main Street, Stoughton WI 53589 www.ci.stoughton.wi.us/senior (608) 873-8585 Our Mission: We are dedicated to the enrichment of the lives of older adults and their families by providing diverse programs, social services & volunteer opportunities.

2016 Year in Review Message from the Director: We had many changes in 2016. We had Tricia Nicoll join us as the Program/Volunteer Coordinator; and she has started lots of new activities and exciting opportunities for many here at the Center. We tried to give some different lunch options with “Tuesdays with Main St. Kitchen,” but unfortunately we didn’t have many people participate. Some of the biggest changes experienced at the end of the year were with four long-termed staff members leaving. Lisa Hanson and JoAnn Seymour retired; and case managers Jean Truss and Becky Kelly left because of moving and family decisions. We miss them very much. Combined, the four of them served the Senior Center with over 50 years’ worth of hard work and dedication. Join me in thanking them for their work and wishing them well!

It is hard to change sometimes, but we must look to the exciting things that changes bring too. We grow when we try new things and meet new people. It’s one of the greatest things about the Senior Center, you can always learn or meet someone new!

So please look through this Annual Report, celebrate with us on another successful year of serving older adults in the Stoughton community. I also ask you to ask questions and give ideas for new things and perhaps a suggestion for change.

-Cindy McGlynn My thanks to all our participants, staff and supporters that treasure the Senior Center and strive for it to be the best it can be. Here’s to a great 2017!

-Cindy McGlynn

Community Events/Partnerships:

Want to partner with us?

 Cell Phone Donations –RadioShack, community We are open to discussing new  Christmas Day meals –VFW collaborations with  Community Bingo -Various community groups  Community Meals –The Gathering Table community organizations to better  Computer Lab Equipment –Stoughton School District serve and advocate for older  Daily Sweet Rolls –Fosdal’s Bakery adults and their families.  Driver Safety Course –AARP Please contact Cindy  Facility Help -Community Living Connections at 873-8585.  Flu Shot Clinic –Stoughton Hospital Home Health  Nutrition Classes –UW Extension  Grief Support Group facilitation –Southern Care Hospice & Heartland Hospice  Intergenerational Programming –Stoughton School District  Medication Review —McGlynn’s Pharmacy  Medication Disposal & Sharps Collection –Stoughton Wellness Coalition  Ministry Care Teams -Covenant, Lakeview & St. Ann’s Catholic churches  Newsletter Distribution, Leaf Raking, Tech Expo, etc. -High School Kiwanis Key Club  Parkinson Exercise, Foot Care, Healthy Living with Diabetes Classes –Stoughton Hospital  Space for Center events –Vennevoll Clubhouse, Fire Dept., Covenant Lutheran Church  Affordable Transportation and Homeless Programs —Stoughton United Ministries (SUM)

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AdministrativeStructure Structure Administrative

Senior Center Staff Left to right: Becky Kelly, Township Case Manager, Kelly Janda, Case Manager, Jean Truss, Case Manager, Tricia Nicoll Volunteer/Program Coordinator, Cindy McGlynn, Director, Lisa Hanson, Nutrition Manager, Hollee Camacho, Assistant Director, JoAnn Seymour, Case Manager, Kristin Ott, Receptionist

Senior Center Oversight Committees 1) Stoughton City Council’s Community Affairs & Council Policy Committee 2) Commission on Aging (COA) an advisory committee comprised of members from City Council, the Stoughton Area School District, residents of the City of Stoughton and surrounding townships.

Commission on Aging members are appointed by the Mayor of Stoughton and Town Chairs.

The COA and its committees are involved in all aspects of our Center. Their dedication, insights and hard work truly impact our Senior Center today and into the future!

2016 Commission on Aging Members Chair: Jeanne Schwass-Long (Dunkirk) Vice Chair: David Sharpe (Stoughton) David Bacon (Pleasant Springs) Robert Barnett (Stoughton) Sid Boersma (City Council) Roz Gausman (Dunn) Lou Havlik (Stoughton) Nan Hoffman (Stoughton) Ron Jensen (Albion) Resigned 12/2016 Dennis Kittleson (City Council) Appointed 5/2016 Don Mix (Stoughton) Mary Onsager (School District) Charlotte Snow (Stoughton) Betty Thompson (Rutland) Resigned 6/2016

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Case Management Serving: City of Stoughton, Towns of Albion & Dunkirk The case management program links older adults age 55 years and older with services (i.e. food, financial, housing, legal, medical, social) to help individuals remain as safe and independent as possible in their own homes. A case manager’s range of practice include: community outreach, psychosocial & functional assessments, service plan development/implementation, case consultation, coordination & client advocacy. Issues addressed may include chronic illness, fall risks, social isolation, homelessness, mental health, dementia-specific illness & drug/alcohol abuse prevention.

Case managers partner with over 50 different agencies across municipal, county, state, federal and private non-profit organizations to coordinate services on their clients’ behalf. They receive referrals from hospitals, home health agencies, banks, housing organizations, other city departments, families and other community members. Referrals to case management may be anonymous. Confidentiality is followed with each client.

Emerging Trends Case Management Individuals Served Instances of Service

Our case managers are spending considerably more time with clients as their cases become more complex and the funding for resources shrink. Case management services are currently funded by the City of Stoughton, Dane County, and Towns of Albion and Dunn (see page 6 for details).

2016 215 2,538

Nutrition The nutrition program is supported by the City of Stoughton with funding from Dane County through the Older American’s Act. According to the Academy of Nutrition & Dietetics,” the cost of one day in a hospital is roughly the same cost as one year of meals through Older American’s Act nutrition programs; and the cost of one month in a nursing home is the same cost as providing midday meals, five days per week, for seven years.”

Please call for more information about how our meal program may assist you or a loved one.

Meals are catered by Dane County’s Consolidated Foods. Volunteers package, deliver and serve them every weekday.

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Nutrition Program

Total Visits

Total People

Meals at Senior Center

4,216

189

Home Delivered Meals

16,730

138

Information & Assistance The Stoughton Area Senior Center serves as a clearinghouse of information and supportive resources for older adults, their families, the community and agencies that serve people over the age of 55. Through national accreditation the Center has met the best-practices and industry standards for senior centers, and by way of this process we continue to strengthen our advocacy role for the community’s aging population. Every employee has a part in providing information and assistance through one-on-one interactions, public education, equipment loan closet, support groups (Alcoholics Anonymous, Caregiver, Grief, Multiple Sclerosis, Low Vision and Parkinson’s Disease), printed and online publications (Yahara Senior News, Stoughton Senior Service Guide, File of Life emergency information packets, and website) and in the coordination of assistive programs and services offered at the Senior Center.

One-on-One Interactions Individuals Served Instances of Service

2016 588 3,324

One-on-one Information & Assistance is one-time staff help with isolated issues (i.e. general questions with Medicare, where to get tax assistance, help finding a phone number, etc.).

Total Visits

Total People

Blood Pressure

148

28

Foot Care Clinic

453

130

Flu Shot Health Fair

85

85

Equipment Loan Closet

205

108

Wellness Sessions: Healing Touch, Massage, Reflexology

31

22

Support Groups

313

72

Health/Support Services

TOTAL

1,337

Emerging Trends Social and demographic trends are making information and assistance services increasingly important to the average family as Americans live longer and require more help to cope with chronic conditions and frailties. With numerous overlapping federal and state programs, older adults, their caregivers and family often need help to understand what services are available and whether they qualify. Often, the family members who support older adults are either working long hours or live in other cities or states. Beginning with a simple phone call, email or quick check on our website, an older adult or a family caregiver can receive up-to-date information on a wide range of community-based programs and services. This can range from where one can get a flu shot, to how one can apply for medical assistance. As the community hub for older adult resources, the I&A program saves time for individuals and families and increases the opportunities available for older adults to make informed, safe & healthy decisions.

Community Services The Senior Center provides a computer lab and meeting space for citizens of all ages. Our staff continually fields questions and calls for agencies that utilize our space like the Community Action Coalition, Energy Assistance, Experience Works, Financial Counseling, Mobile Outreach for Seniors Team (MOST), Prevention & Intervention Center for Alcohol & Other Drug Abuse (PICADA), Stoughton Area Resource Team (START) and Dane County Veterans Assistance.

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Volunteers THANK YOU! We are so thankful for our volunteers’ skills and time. This year’s total volunteer hours (9,094) represent the time of almost five full-time staff; that’s close to $205,000 in employment according to the Wisconsin rate of the national value of volunteer time! Want to join in the fun? Pick up a volunteer application or call 873-8585 today!

On-Site Service People volunteer at the Center in many ways such as organizing and leading programs, front desk reception, committee participation, maintaining our loan closet helping with our nutrition site, office tasks, gardening, distributing publications, decorating and many other projects that contribute to our facility’s operation. Opportunities range from one-time to ongoing projects.

Volunteer Assistance

Hours

People

Commission on Aging

88

13

Committee Meetings

50

12

Facility Assistance

1,314

31

Instructor/Activity Leader

675

29

Kitchen Volunteer

2,336

30

Loan Closet

37

1

Receptionist

619

13

Food Pantry Delivery

35

3

Friendly Visitor

8

2

Meals on Wheels Driver

1,874

50

RSVP Driver/Coordinator

2,057

27

TOTAL

9,093

153

On-Site Service

Music Appreciation, Instructor John Beutel

Off-Site Service Many hours of volunteer work are devoted to older adults in the community who do not even set foot in the Senior Center. The RSVP Driver service is a program in which volunteer drivers deliver meals or provide rides to medical appointments for people 60 years & older. –Many thanks to Richard Hoffman for his 552 hours toward coordinating and driving for this program!

The Friendly Visitor Program links trained volunteers to visit with homebound seniors. *Other groups like the High School Key Club, Boy Scouts and 4H provided indoor and outdoor home chore assistance (i.e. shoveling, yard work, safety repair, etc) to the homebound. These volunteers, including those who deliver meals or food pantry items, report back to our staff when clients may need extra support or assistance.

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Off-Site Service

Bird House Making Event, Mike Point & Keith Kvalheim

Financial Report Thank You! We take great pride in providing opportunities for all older adults, no matter what their interests and abilities may be. Through their contributions of time, skills, energies and funding, our volunteers and participants assist greatly in making our programs and services possible.

In 2016, we received donations in many ways: through volunteer service, memorials, individual donations to our Friendship Fund (helps those who can’t afford to participate in some activities) or annual $29,500 fundraising goal, and as the beneficiary of estates through wills or trusts.

We are so grateful for the many generous gifts which contribute to the success of the Senior Center and make our mission “to enrich the lives of older adults and their families” a reality.

Below is a breakdown of the other forms of funding we received in total for the year, as well as the ways in which we used it.

Dane County Nutrition Case Management

Ruby Hauge presenting her apron collection, just one of her many contributions to the Center.

OPERATIONAL INCOME: City Support, $287,194 $479,596

$24,130 $38,338

60%

Townships

9%

Donations/Grants, $85,857

18%

13%

Senior Center Operating Costs

Albion Dunkirk Dunn Pleasant Springs Rutland

--$9,000 $14,853 $10,000 $10,224

Township Support, $44,077

OPERATIONAL EXPENSES: $479,596

Township Case Management

Albion Dunkirk

--$2,000

Salaries & Benefits, $408,440

81%

Maintenance, $16,140 Programs & Supplies, $20,793

City of Stoughton All remaining personnel, insurance and operating costs.

County Funding, $62,468

Utilities, $23,505

1%

5% 4%

Employee Training, $2,497

3%

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Programs & Events Diverse programming for a diverse population For an expansive range of generations (55 to 100+ years), the Stoughton Area Senior Center promotes activities for growth, life-long learning, leadership, intergenerational interaction and socialization. Last year, 995 registered participants and 8,420 guests* signed in to participate in an event over 32,114 times. Our website received an average of 4,304 monthly hits, & 2157 unique hits; over 13% increases from 2015!

Whether you are a current active participant or have never set foot here, we continually strive to offer something of interest. As the number of those in the workforce or who provide in-home care to loved ones increases, our creative efforts to provide attractive and helpful programming must too! We invite your ideas and assistance in reaching this ever-increasing, ever-changing diverse population.

Dave Ehlert as Abe Lincoln

* Please use your card! When visiting, please

NEW Offerings in 2016 Monthly Education Series:

sign-in with your card to provide statistics that are unavailable with guest sign-ins. Ask staff for help.

 Travelogue  Art Lecture Series, Michael Hecht  Through the Ages, intergenerational  MANY topics related to health, wellness,

technology, hobbies, grief, outdoors, retirement planning, identity theft, safety Tours & Outings: Viking Brew Pub, Epic, & Wisconsin Public Television Station Events:  Senior Health Fitness Day  Backyard Games  Retiree Rebels: Ditch the Rocking Chair  Community Garden Plots  Parkinson Fly Casting Clinic  Cindy’s WASC Professional Award  City of Stoughton Open House Ongoing Health/Wellness:  Massage, Silverado Spa & Lisa Resch  Healing Touch, Amber Maves  QiGong, Jo Chern  Reflexology, Heidi Fromi  Walking Club at Lake Kegonsa Park Art Classes/Presentations  Coloring, Watercolor, Jewelry Making, Beginners Rosemaling, Craft Club

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Wisconsin Public Television Station Tour

Programs & Events

Total Uses

Total People

Skill Development

5,984

391

Fitness & Wellness

3,364

146

Social & Recreation

16,890

551

Meetings/Meals/Health Services

5,877

618

TOTAL

32,115