10. Conclusion

9. Recommendations

Based on the matters raised by the community (as outlined in Sections 6. and ) the following recommendations are made:  Link Alliance continues to engage with the community and develop relationships with key stakeholders through the various engagement tools outlined in the CCPs.  Link Alliance continues to provide the affected community with detailed work notifications and information about potential impacts from proposed construction activities using a multitude of engagement tools (i.e. in person, on the phone, works notification emails, station newsletters).  Continue to implement the range of mitigation measures, as outlined in the DWPs and Management Plans prepared for the construction works, and in consultation with affected stakeholders.  Continue to undertake weekly site audits to identify and address minor issues like litter and dust and update the community on any mitigation measures implemented e.g. additional cleaning.  Undertake an inspection of site condition including erosion and sediment control measures currently in place and any areas of concern for stormwater effects including ponding with the Maungawhau Station Environmental Advisor and implement any practicable mitigation recommendations. Noise impacts were the reason for a significant number of complaints. In relation to noise it is recommended that the Link Alliance should:  Provide information to the community on the type and level of noise that is likely to be experienced, the date and timing of noisy works, and the steps taken to mitigate noise impacts as far practicable. Information on quiet areas should also be provided.  Undertake a review of noise complaints with the noise and vibrations technical specialists who authored the Noise and Vibration Delivery Work Plan, and implement any practicable mitigation recommendations.

Page 35 | 2021-2022 SIBD Annual Report – Maungawhau Station

10. Conclusion

This Annual Report confirms that the range of mitigation measures (as outlined in the SIBDDWPs prepared for the Maungawhau Construction Works) have been implemented to manage construction impacts upon the public and affected community. Information collected including complaints received, accessibility and way finding audits, concerns raised during interviews and CLG meetings have been used to review the effectiveness of a range of mitigation measures (as outlined in the SIBDDWPs prepared for the Maungawhau Construction Works) that have been implemented to manage construction impacts for the affected community including businesses and residents within the Maungawhau Station area. Key findings identified that:  A site accessibility assessment was undertaken in December 2021 and the outcomes were used to improve accessibility of the site for example for those with mobility issues or visual impairment.  Site audits are undertaken on a minimum weekly basis to manage minor issues around the site.  A range of proactive development response actions have been undertaken including: o Proactive engagement with stakeholders e.g. around scheduling of noisy or disruptive works o Sponsored events, public realm works and activation programs to attract visitors to the area e.g. Artweek o Business support through promotion of local businesses and use of local procurement and activation events  The majority of complaints received were in relation to disruptive impacts from noise and vibration There has also been progress on recommendations from the 2019/2020 report, namely:  Ongoing engagement with stakeholders to build relationships with businesses and residents especially around scheduling of disruptive works.  Continued implementation of mitigation measures as outlined in the DWPs and Management Plans, and monitoring of the effects Considerations for alternative measures for staff parking and staff commuting to site including ‘Give it a go' schemes, toolbox talks, an internal alternative transport competition and rewards for carpooling, taking public transport or walking and cycling Additional recommendations for Link Alliance have been made in this 2021/22 report include:  Link Alliance continues to engage with the community and develop relationships with key stakeholders through the various engagement tools outlined in the CCPs.  Link Alliance continues to provide the affected community with detailed work notifications and information about potential impacts from proposed construction activities using a multitude of engagement tools (i.e. in person, on the phone, works notification emails, station newsletters).  Continue to implement the range of mitigation measures, as outlined in the DWPs and Management Plans prepared for the construction works.  Continue to carry out weekly site audits to manage issues like litter

Page 36 | 2021-2022 SIBD Annual Report – Maungawhau Station