Samoa
Samoa Map
Mulifanua Wharf
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WET SEASON
DRY SEASON
” e r u h c o r b r u o p u g in k ic p r o f s k n a “Th HOW KIWIS SEE THE WORLD
HOUSEOFTRAVEL.CO.NZ
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Contents General Information
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Experience Samoa
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Upolu
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Map of Upolu Upolu Accommodation Upolu Sightseeing
Savai’i
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ches ery and bea unning scen st e th y jo n E st. uthern Coa of Upolu’s So
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Map of Savai’i Savai’i Accommodation Savai’i Sightseeing
Beach Fales
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Beach Fale Survival Guide Upolu & Savai’i Beach Fales
Romantic Samoa
Take a sl ide down t at the P apasee’a he natural waters Sliding Ro lides cks.
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Weddings & Honeymoons Legal requirements for a Samoa Wedding
Accommodation Facilities Guide 1 7
ntrasting diverse and co Check out the vai’i. landscape of Sa
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Experie n and ge ce a stay in a t “back to basic traditional fa s”. le
General Information House of Travel Accommodation Ratings To assist you with the selection of your accommodation, we have created our own rating system allowing you to compare each property. These are personal ratings offered by our people from their own experience and therefore should be used as a guide only. These ratings may alter throughout the year due to a change of circumstances. Basic accommodation often with shared facilities and based more around an authentic local experience. Properties in this category, including Samoan beach fales have a limited range of facilities and services. Standard rooms, clean and comfortable usually with basic furnishings and private ensuites. Typically most properties would include a restaurant and bar but have a limited range of other guest facilities and services. Moderate accommodation with a reasonable range of room facilities and good level of comfort usually with a wide range of recreational and leisure activities available for guest enjoyment. Superior accommodation offering exceptional level of comfort in rooms with quality furnishings and fixtures. There tends to be greater attention to personalised service and strong focus on quality food and beverages. First class accommodation. These resorts have a reputation built on quality and exclusivity and offer the very best services with detailed focus on high customer satisfaction and are usually located in prime locations.
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A half star is noted when the level of service and facilities falls between two grades. Grading accommodation can be quite subjective and generally speaking the standard and services will be in line with the price paid. Please check with your House Of Travel specialist to ensure you get the accommodation that best fits your needs.
Experience Samoa
Small wonder that famous Scottish writer Robert Louis Stevenson chose to spend the last few years of his life in Samoa: with its lush rainforest blanketing volcanic peaks, sparkling white beaches, stunning waterfalls and warm, welcoming locals, this destination truly is a visitor’s Treasure Island. Actually, to be strictly accurate, Samoa is not one but 10 islands, two large ones and eight islets, each offering amazingly distinct environments for visitors to explore. This Pacific paradise has avoided the negative impacts of rampant tourism that have tarnished some destinations. Samoa remains unspoilt and there are endless kilometres of deserted beaches, enough to ensure you can find your own private tropical heaven. And just as the countryside and beaches have remained largely untouched by time, the same is true of the Samoan way of life. The country boasts a Pacific culture stretching back 3000 years and it’s based on a traditional life centred on family and respect for elders. Communities are headed by chiefs, known as matai, and Samoans are predominantly Christians – there are more churches here than in the whole of Rome. Tradition also extends to the accommodation on offer in Samoa. No visit here is complete without spending at least one night in one of Samoa’s open beachfront fales. Just imagine being lulled to sleep listening to the waves lapping on the beach while you are fanned by a tropical breeze. If you’re splashing out, there are, of course, deluxe resorts available where you can sit by the pool watching the sun setting while you sip cocktails. Or if you prefer, there’s a complete range of accommodation in between.
Fast Facts COUNTRY NAME:
Samoa
POPULATION:
187,000
CAPITAL:
Apia
CURRENCY:
Samoan Tala
TIME ZONE:
1 hour ahead of New Zealand
ELECTRICITY:
Current is 230V, 50HZ Plug is a 3 point rectangle-pin adaptor
Festivals & Events 2013 01 Jun
Independence Day
29 Jul-04 Aug
Samoa Swim Series
10-11 Aug
International Half Ironman
01-07 Sep
Teuila Festival
Sept
Miss Samoa Pageant
Sept
SIFA Samoa Golf Tournament
13 Oct
White Sunday 2
Upolu Upolu is Samoa’s second largest island and home to its colourful capital, Apia. This city oozes a colonial charm reminiscent of the writings of Somerset Maugham. Take a stroll through the city’s bustling Maketi Fou market. Enjoy a refreshing drink of coconut milk, or stock up on tropical fruit. If you’re looking for handicrafts to take home, head for the flea market. Upolu has scores of dazzling white beaches, making it easy to find your own secluded cove. But take time, too, to venture inland to enjoy the verdant rainforest that echoes to the sound of tropical birds and is threaded by rivers and spectacular cascading waterfalls. To make the most of the magnificent natural attractions Upolu has to offer, hire a car – it’s a fun and easy way to get around the island.
Our favourite things to see & do ••
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APIA MARKETS – No shopping experience in Samoa is complete without visiting the Flea market on Apia’s waterfront. Here there are heaps of small stalls selling fresh produce and island crafts. Nearby is the fish market, where a scramble takes place every Sunday to snag the freshest catches. Both markets are great places to mix and mingle with the locals.
Try bargaining at pick up some loc the Apia Markets and al souvenirs.
PALOLO DEEP MARINE RESERVE – An excellent snorkelling, diving and swimming spot just a 5 minute stroll from downtown Apia. There’s a stretch of shallow reef full of coloured coral and many species of tropical fish. Best visited at high tide, there are changing rooms here and snorkel & mask hire available. PAPASEE’A SLIDING Rocks – Here you’ll enjoy skimming down the waterfall into a refreshing rock pool. Competition for a seat at the top of the main 5 metre slide can be fierce but there are 3 smaller slides to enjoy. If you’re visiting during the dry season, check the water level for safety first!
rt Louis through Robe Take a wander e and see how he lived. us Stevenson’s ho
ches of the Experience the stunning bea a snorkel! et Southern Coast - don’t forg
ROBERT LOUIS STEVENSON MUSEUM – Set in the Scottish author’s beautifully restored former residence, Villa Vailima which features many of his belongings, musical instruments and family photos, this is a must for any visitor to Samoa. If you’ve got the energy, take the 3045 minute walk to his tomb at the top of Mount Vaea. EAST COAST – For an amazing stretch of white sand beach you’ll be hard pushed to see any better beach than Lalomanu. It’s a perfect place to swim and relax. Then when you’ve worked up an appetite head to Taufua Beach Fales, literally on the beach, for a hearty lunch and to get to know the locals.
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Upolu Accommodation
Insel Fehmarn Hotel
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Aggie Grey’s Hotel & Bungalows
Ideal for a holiday that won’t break the bank and conveniently located only 5 minutes uphill in the hotel’s free shuttle to colourful downtown Apia with its markets, shops, restaurants and harbour. The comfortable and spacious rooms are best described as a "home away from home" with the added bonus of a kitchenette, where you can prepare light meals on the run. The Friday night Island BBQ featuring local seafood and steaks is worth sampling – enjoy!
Just a pleasant stroll from loads of good restaurants, cafes and bars, this hotel overlooking Apia’s Harbour has been Samoa’s most famous address since it opened in the early 1930s. Still run today by family members of the late Aggie Grey, you’ll enjoy legendary hospitality in a welcoming, relaxed atmosphere. Don’t miss the Wednesday night Fia Fia island show and feast considered by many as one of the Pacific’s best!
PRICE GUIDE FROM: $73
PRICE GUIDE FROM: $127
Le Manumea Resort
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Tanoa Tusitala Hotel
This is a little beauty just a 5 minute drive (7 tala in a taxi) from downtown Apia. Your hosts Luna and Norman are full of tips on what to do and see and this is sure to add enjoyment to your holiday. A "must" is the Capt. Pete’s day tour. A former pilot, Pete has an incredible knowledge of the island and will take you to places off the beaten track. Also worth a visit is the Robert Louis Stevenson museum just a 5 minute walk away.
Accommodation in Apia doesn’t get better than this. Just a hop, skip & jump away from the waterfront & a short stroll from downtown the location is ideal from which to explore the delights of Samoa. With so many restaurants within walking distance – your hardest decision of the day may be where to dine. If you want to venture further afield book an excursion at the tour desk or for some fabulous snorkelling take the 5 minute taxi ride to Palolo Deep – enjoy!
PRICE GUIDE FROM: $81
PRICE GUIDE FROM: $105
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4 The price guide shown is per adult per night for twin share, based on low season travel. Surcharges may apply depending on travel date.
Upolu Accommodation Coconuts Beach Club Resort & Spa
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There’s no forgetting you’re staying in Samoa at this Samoan inspired resort that embodies all that is wonderful about the culture of the destination. With accommodation options ranging from the popular coco and treehouse suites and the one and two bedroom beach fales just steps from the waters edge to the Royal Beach villas, that are great for family groups - you’re sure to find the accommodation that is right for you. The Resort offers a pre-purchase meal plan which means that you can experience all that is on offer including all meals and unlimited wine, beer and soft drinks during lunch and dinner. This option will allow you to leave your money worries – and wallet – at home. Be it a romantic and relaxed escape, a much needed family getaway or just some downtime, Coconuts Beach Club Resort & Spa has something for everyone. PRICE GUIDE FROM: $206 (Minimum 3 night stay)
Le Vasa Resort
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A secluded beachfront resort set on 800 metres of prime oceanfront and with only 13 Oceanfront fales and villas your privacy is guaranteed. Le Vasa offers every island activity imaginable from snorkelling, diving and fishing to island land tours. If it’s romance you’re after, enjoy a romantic picnic on your own private island beach or sip champagne on a sunset cruise – the choice is yours! You’ll enjoy dining under the stars at Cocolini’s, with great ocean views, romantic sunsets and tropical cocktails. This is the perfect place to head for a romantic getaway or just some downtime. To get more out of your Le Vasa experience we would recommend a rental car and a visit to the neighbouring islands.
PRICE GUIDE FROM: $179 (Minimum 2 night stay)
5 The price guide shown is per adult per night for twin share, based on low season travel. Surcharges may apply depending on travel date.
Upolu Accommodation
Aggie Grey’s Lagoon Beach Resort & Spa
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Set amongst 224 acres of lush tropical gardens, this resort’s beachfront location, and proximity to the airport, means that you’ll be unpacked and relaxing by the pool in no time at all! All the spacious rooms are perfectly positioned with views of the white sand beach, lagoon and beyond to the island of Savai’i. In-room amenities include an en-suite bathroom, comfortable lounge and private patio or balcony – a perfect place to enjoy that evening cocktail. With activities galore - everything from snorkelling, kayaking and water skiing to an 18 hole golf course, tennis courts and fitness centre - you can be as active as you want or slip into "island time" with a relaxing treatment at Manaia Polynesian Spa. The infinity pool with its ‘swim-up’ bar is a great place to laze away the day. With the Dolphin Kids Club providing hours of fun activities for the children you’ll be free to spend your days as you wish. Be sure to venture outside the resort by taking advantage of the complimentary shuttle to colourful downtown Apia or maybe catch the ferry, which departs from near the resort, for a tour of the island of Savai’i. Alternatively you might choose to enjoy one of the many excursions on offer. If you’re wanting to explore at your own pace the friendly staff at Aggie Grey’s can arrange car hire as well. Once you’ve worked up an appetite enjoy the Asian Fusion menu at the Tekali Restaurant, a tasty pizza at the Coconut Grove Pizzeria or head to the signature South Pacific Restaurant for an evening of fine dining. If your stay includes a Friday night the Fia Fia banquet and cultural show is a must do!
PRICE GUIDE FROM: $198 6 The price guide shown is per adult per night for twin share, based on low season travel. Surcharges may apply depending on travel date.
Upolu Accommodation
Seabreeze Resort
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You’ll arrive as a guest and feel like part of the family by the time you leave this resort as your hosts Chris, Wendy and the team work hard to add so much to the whole Seabreeze experience, thus ensuring a memorable holiday. This boutique Polynesian inspired beachfront resort on the south eastern coast of Upolu ticks all the right boxes if you’re looking for the ultimate in romance, rest and relaxation. The beautiful villas, all air-conditioned with your comfort in mind and containing unique lava rock bathrooms, are refreshingly relaxed with pristine ocean, lagoon and pool views and feature your own thatched pavilion or courtyard, ideal for serious relaxation. Additional in-room amenities include tea and coffee making facilities, fridge and hair dryer. A range of room and bedding options ensures that you will get the accommodation that best suits your needs. Complimentary cooked breakfast is served to all guests. If you can be tempted to leave the comfort of your Villa or Bungalow then you are sure to find a range of activities that will keep you occupied during your stay. You may choose to kayak to a nearby secluded beach, swing leisurely in a hammock while watching the local fishermen on the reef or enjoy a tropical cocktail or local Vailima beer by the pool. As night falls and the conch shell echoes in the night air, experience fresh tasty cuisine, from locally caught seafood dishes to western specialities, while dining right on the waters edge with the moon dancing across the lagoon. One thing is for sure – you’re going to find this a very hard place to leave behind. Paradise – that’s Seabreeze.
PRICE GUIDE FROM: $165 (Minimum 2 night stay) 7 The price guide shown is per adult per night for twin share, based on low season travel. Surcharges may apply depending on travel date.
Upolu Accommodation
Sinalei Reef Resort & Spa
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The marvellous thing about Sinalei is that it offers much more than superb service, fantastic food and great accommodation. The staff have retained everything that is good about the real spirit of the Samoan people and their culture, and Kiwis who have experienced the warmth of a Sinalei welcome return every year for more. The Resort and Spa comprises 29 villas which are spread out across 33 acres of coastal land and sculptured gardens. Whether you choose a garden view villa or a villa with a view of the gorgeous turquoise lagoon, the simple elegance and Samoan flair which has gone into the design of each villa will leave you feeling relaxed and truly inspired. The most difficult part of your holiday will be deciding how to while away the hours. Snorkelling, swimming, enjoying a round of golf or a game of tennis, exploring the island at your own pace in a rental car or on an excursion, visiting a nearby village, even surfing at one of the world class surf breaks in front of the resort are all options that you will have to choose from. Alternatively, the less active may choose to pamper themselves at the beachfront Spa. With its stunning location there’s no better place than Sinalei for that romantic occasion. Be it a wedding or honeymoon the Resort staff will pride themselves on making each and every occasion a memorable one. One thing’s for sure at this House of Travel favourite – whether you’re here for a getaway, a romantic escape or just some downtime, you’ll be sad to leave and wishing you stayed longer!
PRICE GUIDE FROM: $210 8 The price guide shown is per adult per night for twin share, based on low season travel. Surcharges may apply depending on travel date.
Upolu Sightseeing
Apia Town
Fugalei Market & Papasee’a Sliding Rock Tour
Manono Island Full Day Tour
This half day tour is ideal for a "short and sweet" intro to Upolu and will give you the chance to learn a few points of interest about Samoa. You’ll drive past places of historic and scenic interest including Mulinu’u, the sacred burial grounds of the chiefly families of Samoa, Parliament House, the Moamoa Theological College with its exquisite stained windows and the former home of Robert Louis Stevenson, the famous author and adventurer to name a few.
Better taken in the afternoon, this tour gives you the chance to meet the locals at the colourful food and handicraft market which is open daily. Be sure to stock up on fresh fruit like pawpaws or a bunch of sweet ladyfinger bananas to snack on during your day. Upon leaving the markets the tour takes the scenic route to Vaimoso-uta and passes by cocoa and banana plantations before delivering you to Papasee’a for a swim and slide into the mountain spring pool. A most refreshing way to end your day.
Enjoy true Samoan village life! Upon reaching Manono Island your Samoan host family welcomes you to their home where you’ll learn about their culture, etiquette and customs before walking through the traditional family village to check out the kitchen where everyday cooking is done on the open fire. After a lunch which will leave you looking for the nearest hammock, you may choose to take a leisurely walk through the plantations where the food crops are grown before finishing off with a swim at a nearby beach.
Departs: Twice Daily Duration: 3.5 hours PRICE GUIDE FROM: $62
Departs: Twice daily Duration: 3.5 hours PRICE GUIDE FROM: $74
Departs: Daily Duration: 7.5 hours PRICE GUIDE FROM: $111
Aleipata District & Waterfall Tour
Lefaga Village & Beach Tour
Sunday Beach & Samoan Buffet Tour
This scenic tour along the North East Coast of Upolu provides a panorama of views including the impressive Falefa Falls. Along the way you will pass through lush green forests, waterfalls, plantations and traditional Samoan Villages. Enjoy some lunch and swimming and snorkelling at the beautiful Faofao beach or maybe just take the opportunity to relax in the shade. Your last stop before returning to your hotel is Papapapaitai Falls which drops into an old volcanic crater. Photo opportunities abound so don’t forget your camera.
Take a trip to the South West Coast of Upolu where you’ll find the ideal spot for shell collecting, relaxing or just soaking up the sun. Lefaga Beach (or Return to Paradise Beach, named after the same movie that was filmed here in 1952) is a stunning contrast of black lava and white sand with clear waters which are great for swimming and snorkelling. After working up an appetite enjoy lunch on the beach, followed by more beach fun in the afternoon.
Sunday brunch (to’ana’i) is the most important communal meal of the week. On this tour you’ll be driven to the most southern part of Upolu Island to your beach and lunch destination Lupesina Bar & Restaurant. Here you have the opportunity to taste the local delicacies, buffet style which are typical of a Sunday brunch. After lunch there’s time aplenty to sunbathe on the beach or just relax under a shady tree. The return trip is via the "Plantation Road" where you’ll see lots of the local produce grown that is sold at the Fresh Produce Market.
Departs: Daily Duration: 7.5 hours PRICE GUIDE FROM: $104
Departs: Daily Duration: 7.5 hours PRICE GUIDE FROM: $148
Departs: Sunday Duration: 7 hours PRICE GUIDE FROM: $100
Apia Township & Surrounds
9 The price guide shown is per adult based on low season travel. Surcharges may apply depending on travel date.
Savai’i For a taste of the true Samoa you must visit Savai’i, Samoa’s largest island. Savai’i is the cultural experience you have yearned for. Here you can live like a local while at the same time savouring the island’s stunning natural attractions. Get high on a rainforest canopy boardwalk or swim with green turtles. And, if you’re a keen diver, take the opportunity to go scuba diving. Samoa boasts more than 200 types of coral so what better way to spend your time than swimming lazily through the delightfully turquoise waters. Savai’i is an island of incredible contrasts – follow the lava tube trail, or blow away the cobwebs by taking an invigorating hike around the easily accessible volcanic crater on the Tafua Peninsula. Cool off afterwards by relaxing in the shade of a palm tree on a nearby white sand beach.
Our favourite things to see & do ••
SWIM WITH THE TURTLES – See turtles in their natural habitat at the village in Satoalepai and feed them local mangoes. Swim and snorkel with these wonderful creatures – a most rewarding island experience.
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CANOPY WALKWAY – This is part of the Falealupo Rainforest Preserve and is a must do activity for those lucky enough to visit Savai’i. You’ll climb a hanging bridge crossing a 30 metre gap between two big tropical trees – a real challenge if you have a fear of heights.
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ALOFAAGA BLOWHOLES – The entrance to the blowholes is at the village of Taga on south-west Savai’i. This is wave power at its mighty best and is particularly worth watching when locals throw coconuts into the holes and have them propelled high into the air – Fun!
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TIA SEU ANCIENT MOUND – This imposing 12 metre tall man made ancient mound is the largest of its kind in Polynesia. The mystery remains as to who built it and why – nevertheless it’s here on Letolo Plantation for you to see!
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SALEAULA LAVA FIELDS – The main North Coast Road between Samalae’ulu and Saleaula crosses the dark fractured lava fields and provides access to several fascinating sites. It’s worth lingering here and letting your imagination try to re-create the fiery events of the Mt Matavanu eruptions between 1905 – 1911. Buried villages and churches can still be found as you walk over this geological expanse.
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HIRE A CAR – This is a great way to explore the natural attractions at your own pace and the sealed Main Coast Road that winds around the island makes it even more pleasurable. Keep an eye out for stray children, pigs, dogs and chickens and seek local knowledge of where petrol stations are - after all it would be a tad embarrassing running out!
A swim with th e you won’t forget turtles is an experience .
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set REin hand, watching the sun tail MO A cock ADD r day. is a great way to finish you
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Savai’i Accommodation
Lusia’s Lagoon Chalets
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Va I Moana Seaside Lodge
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Savai’i Lagoon Resort
Only a 5 minute walk from Salelologa Wharf. Stroll through lush rainforest to your garden and overwater chalet or your lagoonview room. Watch the fish swim past, take a dip in the lagoon, rent a bicycle and explore the local produce and craft market nearby. At the award winning CC’s Restaurant & Bar indulge in some locally caught tuna, prawns, crab and lobster, sip an ice cold Vailima and try Lusia’s Midori Cocktail. This stop will appeal to those wanting something a little different.
Some of Samoa’s best ocean fishing begins here, but you don’t need to be a fisherman to enjoy this little gem nestled on the coastline, fronting some of Samoa’s most pristine and turquoise waters. Swim, snorkel, paddle a paopao in the harbour or simply relax on the beach – it’s all here for you to enjoy with true Samoan hospitality. Your accommodation will be in traditional Samoan style fales, with either shared facilities or private ensuites, or in air conditioned villas and suites – enjoy!
It’s not hard to feel the beach is exclusively yours at this small 10 bungalow beachfront resort. Whether you fill your days with swimming, snorkelling or kayaking in the sheltered lagoon, exploring the island, or simply laying back on your beach towel, you‘ll be rejuvenated and relaxed here. With every bungalow having cooking facilities, you can choose to stay in or dine out after enjoying a piña colada or ice cold Vailima beer at the bar whilst watching the sun set.
PRICE GUIDE FROM: $72
PRICE GUIDE FROM: $66 Includes breakfast & dinner daily
PRICE GUIDE FROM: $96 (Minimum 2 night stay)
Stevenson’s at Manase
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Siufaga Beach Resort
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Le Lagoto Resort
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Named after the famous Scottish writer Robert Louis Stevenson, and with a range of accommodation styles from the open sided beach fales ideal, for that true Samoan experience, to the beachfront villas and suites with private ensuites just steps away from the waters edge, you’re sure to find the right fit. There’s good snorkelling directly in front of the resort, the lagoon is ideal for safe swimming and kayaking at high tide and you’ll enjoy good fishing off the reef nearby.
With spacious grounds and fales and a nice sandy beach (across the road) providing safe swimming at all tides, this is an ideal place for families. There’s a great snorkelling spot just a 5 minute paddle away between Siufaga and Tuasivi Village and if you’re staying on a Sunday, there are a few churches within walking distance for you to enjoy listening to hymns performed by the locals. Beachfront views along with fresh seafood and Italian cuisine makes Parenzo’s Restaurant a guest favourite.
In Samoan "Lagoto" means sunset and sunsets don’t get any better than the ones you will experience here. Whether you’re a newcomer or a regular visitor to Samoa, the friendly staff at this little gem are always on hand to give advice on things to do and see in order to get the most out of your stay. Alternatively, you may choose to just relax around the pool and enjoy a perfectly blended cocktail or some great food from the restaurant. One thing’s for sure – you’ll be wishing you had stayed longer.
PRICE GUIDE FROM: $122
PRICE GUIDE FROM: $164
PRICE GUIDE FROM: $180 (Minimum 2 night stay)
11 The price guide shown is per adult per night for twin share, based on low season travel. Surcharges may apply depending on travel date.
Savai’i Sightseeing
Hire a Car
South Coast Savai’i Tour
A good way to explore is by car, but you’ll need to watch out for roaming pigs and chickens, not to mention people walking on the roadside. Once you’ve mastered this, it’s lots of fun. You don’t have to worry about getting lost either, as there’s only one sealed road that runs around the island. You’ll see so much along the way that will truly make this a rewarding experience.
This full day tour is sure to give you a true Savai’ian experience. It starts off with a visit to the fresh produce market where you’ll see locally grown produce and handicrafts before heading off through small coastal villages and lush rainforest areas. A highlight is sure to be the arrival at the Taga blowholes, followed by lunch at Afua’au Falls where you can enjoy a relaxing swim in the rock pool.
PRICE GUIDE FROM: $86 per car per day
Departs: Mon-Sat Duration: 6.5 hours PRICE GUIDE FROM: $142
North Coast Savai’i Tour
Dive Savai’i
This begins at the colourful Salelologa Markets before a brief stop at Sapapalii Village – where the first missionaries arrived in Samoa in the early 1800’s. You’ll then head northwards through delightful coastal villages – with photo opportunities along the way. The highlights are sure to be the Saleaula lava fields and a stop at Satoalepai where you’ll be able to swim with the turtles.
Whether you’re a novice or a "seasoned" diver you’re sure to have a memorable dive experience with Dive Savai’i. Offering dive trips to the best spots in the area, from introductory dives to open water and snorkelling trips for the whole family. A dive spot not to be missed is the wreck "Juno", a short boat trip from shore, with many coloured corals and a wide variety of reef fish.
Departs: Mon-Sat Duration: 6.5 hours PRICE GUIDE FROM: $142
Departs: Mon-Sat Duration: Varies PRICE GUIDE FROM: $109 (single dive)
12 The price guide shown is per adult unless otherwise specified, based on low season travel. Surcharges may apply depending on travel date.
Beach Fales Complete your Samoan holiday experience by staying in one of the many traditional thatched open-sided fales that dot the coastline. These fales are mostly on village land and are usually family operated, ensuring a warm welcome and friendly service. These fales give a whole new meaning to the term beachfront. They are scattered all around the coast of the two main islands, Upolu and Savai’i, consequently they enjoy some of Samoa’s most scenic vistas. What better way to end an enjoyable day’s sightseeing than by letting the gentle lapping of waves lull you to sleep. While beach fales are back-to-basics accommodation, any lack of modern amenities is more than compensated for by the chance to live like a local amid some million-dollar scenery.
A Beach fale experience is for those of you who are adventurous and who are happy to pack a lavalava and a toothbrush – after all you won’t need much more, because you’ll be exchanging the usual hotel experience for the more modest facilities of a traditional open-sided fale (with pull down blinds for added privacy). Share a bowl of kava with hospitable locals rather than a flash bar with other tourists. If you break into a sweat at the thought of doing without an air-conditioned bathroom this style of holiday isn’t for you.
Relax with a dr ink or join in a game in the blue waters, of frisbee!
Your Beach Fale Survival Kit •• •• ••
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13
Respect your hosts as you are essentially a guest in their home. As you are totally responsible for your belongings including your passport you’ll need to take a lockable bag or padlock. Take a torch as there may not be a reading lamp and it will be handy to guide you to the communal bathroom in the darkness of night. Take your own towel for showering and use at the beach. Bring your shoes into your fale at night so local dogs don’t run off with them! Take a basic supply of bottled water, beer & snacks as your hosts may run out of these. If you have food or medical issues, let your hosts know before you arrive. Pack a toilet roll – after all you don’t want to be caught in the middle of the night and hand sanitizer is good to have handy! With any food supplies keep them well sealed away from any unwanted 4 legged visitors at night. While its great to be lulled to sleep by the gentle lapping of waves, earplugs are a must just in case you’re unlucky with barking dogs, crowing roosters or partying guests. A lavalava (Samoan sarong) is handy to have close by – they not only look good but are cool, handy for lying on the beach and a good wrapping to give instant modesty.
Remember above all, pack your sense of adventure and enjoy legendary Samoan hospitality.
the views nds and enjoy Pull up your bli ze from your fale. ee and ocean br
y’ve always Get to know the locals, the got a great story to tell!
Faleolo International Airport Satapuala Mulifanua Wharf Faleatai Lefaga
APIA
Vailima
UPOLU
Saanapu
Saleilua
Maninoa
Lepa Matatufu
5
Falealupo
2
1
4
Manase
Asau Tufutafoe
SAVAI’I
Falelima Faiaai
Satuiatua Taga
Asaga 3
Lalomalava Maota Airstrip
6
Lalomanu
Salelologa Wharf Tafua Peninsula
Beach Fales
Taufua Beach Fales – Upolu
1
Regina’s Beach Fales – Savai’i
2
Lauiula Beach Fales – Savai’i
Postcard perfect location on stunning Lalomanu Beach where you’ll enjoy legendary hospitality in a welcoming and relaxed atmosphere. From traditional open-sided fales to the private closed fales on a beach or mountain view location – there’ll be one for you. The beachfront restaurant where hearty meals are served in family style allows you to share experiences with other guests. To get the most out of your holiday, your hosts the Taufua family are always on hand to give advice.
If you’re looking for a true Samoan experience, a stay at Regina’s Beach Fales is sure to provide you with a treat you’ll never forget. This small family owned property is a great place to unwind & provides the perfect base from which to explore the Saleaula lava fields & to swim with the turtles. The traditional open sided Samoan fales are set along a picturesque beach from which sensational sunsets can be seen. Your room rate includes tropical breakfast and a hearty dinner daily.
Located on the beautiful white sand beach of Lano, considered to be amongst the best spots in Savai’i for swimming, snorkelling and kite surfing. Your friendly hosts are on hand to give you local advice on things to do including canoeing and island tours so you’re sure to get the most out of your stay. Your open Samoanstyle fale with local style pull down blinds is literally at the water’s edge. On-site is an open bar and a restaurant that serves up yummy meals.
PRICE GUIDE FROM: $56 Includes breakfast & dinner daily
PRICE GUIDE FROM: $57 Includes breakfast & dinner daily
PRICE GUIDE FROM: $57 Includes breakfast & dinner daily
Tanu Beach Fales – Savai’i
4
Vacations Beach Fales – Savai’i
5
Litia Sini Beach Fales – Upolu
Live the life of a local and become part of the high chief’s family from the time you arrive at Tanu Beach, where the emphasis is on true Samoan hospitality. Experience the simple pleasures of life and enjoy one of Savai’i’s most pristine beaches. Your accommodation is in a traditional style Samoan fale with no walls (just pull down blinds for added privacy) and you will be armed only with a mattress, sheet, pillows and mozzie net to keep unwanted visitors at bay. Life doesn’t get more liberating than this!
From the moment you arrive, you’ll feel very much like part of the family at Vacations, a 45 minute scenic drive from Salelologa and located on one of Savai’i’s most popular beaches at Manase Village. There is excellent swimming to be had here and nearby attractions include the lava fields and turtle sanctuary. The large wooden deck overlooking the beach is a great place to enjoy the local Vailima beer at sunset and the local island-style restaurant serves up great food.
Considered by many to be the most beautiful beach in Samoa on Upolu’s south eastern coast, Lalolmanu Beach is home to Litia Sini Beach Fales. The fales, all dotted along the beach, are just steps back from the lagoon that offers all day, every day swimming and great snorkelling – or simply relax with a good book on the gorgeous white sand. This is the perfect place for a relaxing beach holiday with plenty of opportunity for you to engage in village activities nearby.
PRICE GUIDE FROM: $57 Includes breakfast & dinner daily
PRICE GUIDE FROM: $80 Includes breakfast & dinner daily
PRICE GUIDE FROM: $89 Includes breakfast & dinner daily
3
6
14 The price guide shown is per adult per night for twin share, based on low season travel. Surcharges may apply depending on travel date.
Romantic Samoa
Sinalei Reef Resort & Spa
Every cliché that has ever been written about liquid skies, swaying palm trees, balmy nights, magical sunsets, warm turquoise waters with tropical reefs bursting with aquatic life, toes in the warm powdery white soft sand and a scented frangipani tucked in your hair are quite simply true in the stunning island paradise of Samoa. To have the beach all to yourselves in a spectacular tropical setting with the sound of lapping waves and the roar of the surf on the reef nearby, is something so wonderfully romantic and magical to experience. For love is Samoa – you can’t help but focus on each other. Island life flows with relaxed ease as you treat yourselves to some personal indulgences; a soothing romantic his and hers massage in a private fale on the beach, a glass of champagne as you sit at the end of the jetty watching a surreal sunset with your “someone special”. Somewhere in the distance the sound of gentle guitars, a sense of total wellbeing in a world where you’ll smile all day, pinching yourself that every day you worked to achieve your wedding or honeymoon in this special corner of paradise has been totally worth it. The Samoan people love a good wedding and they love to share their amazing culture and age old traditions with visitors lucky enough to be there – one thing’s for sure, you’ll be looking forward to returning back to this true paradise for your anniversary. Whether a wedding or honeymoon, Romance is what Samoa is all about and you’re sure to cherish these memories forever! 15
Legal Requirements ••
Original (or certified copy) birth certificate
••
Valid passport(s) including valid visitors permit if required
••
Letter from marriage officer or authority from the area of permanent residence verifying that the couple have never been married before
••
Recommend a minimum of three working days residency in Samoa before intended date of marriage
••
A completed Notice of Intended Marriage
••
Documentation must be sent to the property at least 14 days prior to the wedding date
••
If divorced, a copy of the Decree Absolute is required
••
If previous spouse is deceased, a copy of the death certificate is required
••
A small fee is also payable to the Ministry of Justice
Samoa Wedding Packages
Coconuts Beach Club Resort & Spa – Upolu
Le Lagoto Resort – Savai’i
Le Vasa Resort – Upolu
For memories that last a lifetime, there could be few places on earth as romantic and unique as the laid – back Coconuts Beach Club & Resort for your special wedding day. Coconuts have developed a range of wedding packages to suit your individual desires, from an elegant barefoot-in-the-sand wedding ceremony, to a traditional Samoan family wedding where you’ll each be ‘adopted’ by two seperate Samoan families and treated as if you’re one of their very own. The small family at Coconuts Beach Club will go out of their way to ensure your dream Samoa wedding becomes reality.
You’d be hard pressed to find a more magical and romantic place to tie the knot than Le Lagoto. Here the bride doesn’t walk down the aisle – she’s paddled in a canoe to the soft singing of a Samoan wedding song while the groom eagerly awaits her arrival under an archway of tropical flowers. You’ll exchange vows with the sound of waves, island hymns and the tropical breeze as your musical backdrop. Wedding packages can be custom – made to make your day a memorable one.
The tranquillity and romance of Le Vasa provides an ideal setting for the perfect magical moment. Here you’ll experience the beautiful turquoise ocean and stunning views of Manono and Savai’i Islands while enjoying amazing sunsets. Create your own wedding dream package – on a beach, traditional canoe, poolside, private island or village church wedding - the choice is yours! Simply relax and celebrate each other, or celebrate your special day with family and friends - or for a larger occasion charter the resort. Whatever you choose, one thing’s for sure, Le Vasa will make your wedding day a dream come true.
WEDDING PRICE GUIDE FROM: $1299 See page 5 for Resort details
WEDDING PRICE GUIDE FROM: $1435 See page 11 for Resort details
WEDDING PRICE GUIDE FROM: $1458 See page 5 for Resort details
Aggie Grey’s Lagoon Beach Resort & Spa – Upolu
Sinalei Reef Resort & Spa – Upolu
Seabreeze Resort – Upolu
Aggie’s is the ideal wedding choice for couples who invite guests with children as it has a good kids club and lots of activities to keep them amused. Choose your wedding location by the water, in the stunning rainforest Day Spa or in the 100 year old fully restored Catholic chapel steeped in history. Whether your ceremony is at sunrise or sunset, you will have a truly cultural and romantic experience to start your lifetime of special memories. And make sure you plant a coconut of life – that way you are married to each other in the earth of the Samoan way of life or Fa’a Samoa as it’s called, with its age old customs and traditions.
From the moment you arrived at Sinalei the peace and tranquillity will set the tone for your big day. Choose from a traditional church wedding in the village to a sunset beach ceremony. Weddings can be designed just for the two of you or easily arranged for a larger celebration including family and friends. Whatever you decide it will be a day you remember and treasure forever. Enjoy lazy days and romantic nights at Sinalei Reef Resort & Spa and look forward to returning for your anniversary.
Weddings are a speciality here – after all the owners Chris and Wendy married in Samoa and realized what a magical experience a Samoan wedding is. From the simplest of weddings to the most elaborate of occasions, there’s a wedding location for you. The conch shell echoing through the bay signals the beginning of the ceremony with traditional warriors escorting the bride and groom to their chosen location where vows are exchanged to the sound of lapping waves and the roar of the surf on the reef – you’ll cherish these memories forever!
WEDDING PRICE GUIDE FROM: $1799 See page 6 for Resort details
WEDDING PRICE GUIDE FROM: $896 See page 8 for Resort details
WEDDING PRICE GUIDE FROM: $1093 See page 7 for Resort details 16
The wedding price guide shown is per package based on low season travel. Surcharges may apply depending on travel date.
Accommodation Facilities Guide
•
$
6
•
$
Coconuts Beach Club & Spa
5
Insel Fehmarn Hotel
4
Lauiula Beach Fales
14
Le Lagoto Resort
11
Le Manumea Resort
4
Le Vasa Resort
5
Litia Sini Beach Fales
14
Lusia’s Lagoon Chalets
11
Regina’s Beach Fales
14
Savai’i Lagoon Resort
11
Seabreeze Resort
7
$
Sinalei Reef Resort & Spa
8
$
Siufaga Beach Resort
11
Stevenson’s at Manase
11
•
*
HEALTH/BEAUTY SPA
$
$
$
KAYAKING
$
$
SNORKELLING
$ $
GYM
TOUR DESK
KIDS CLUB
SWIMMING POOL
BAR
RESTAURANT
IRON
•
FISHING
4
Aggie Greys Lagoon Beach Resort & Spa
SCUBA DIVING
Aggie Greys Hotel & Bungalows
HAIRDRYER
INTERNET ACCESS
RESORT FACILITIES & ACTIVITIES
IN-ROOM SAFE
TELEPHONE
TELEVISION
= In specific Room Types only
REFRIGERATOR
*
FAN COOLED
= Available on request
AIR CONDITIONING
•
PAGE NUMBER
= Available
$ = Cost applies
KITCHEN FACILITIES
ROOM AMENITIES TEA & COFFEE FACILITIES
KEY TO FACILITIES
$
$ $ $
$
*
$
$
$
$
$
$
$
$
* *
$
*
* $
•
* *
*
$ $ $
$
$
•
* *
•
$
*
*
$
*
$
Tanoa Tusitala Hotel
4
Tanu Beach Fales
14
Taufua Beach Fales
14
*
*
*
*
Va I Moana Seaside Lodge
11
*
*
*
*
Vacations Beach Fales
14
$
* $
$ $
$ $
• $
$ $
The facilities shown were correct at time of printing and are to be used as a guide only and may alter throughout the year due to a change in circumstances. Activities shown may be provided by an external operator and offered off site.
17
Terms & Conditions Please read these booking conditions carefully CONSUMER GUARANTEES ACT The guarantees under the Consumer Guarantees Act 1993 will apply to services supplied by us except where they are acquired, or held out as being acquired for business purposes. 1. OUR SERVICES AND OBLIGATIONS 1.1 House of Travel Ltd (‘we” or “us” as the case may be) supply services consisting of arranging and co-ordinating travel facilities and services, and making bookings and issuing vouchers to be redeemed by suppliers of travel, entertainment, and accommodation facilities or services (“Suppliers”). House of Travel Ltd is part of the House of Travel group. 1.2 We undertake to perform these services with reasonable care and skill. We will not be liable for any loss or damage which results from the act, default or omission of any person other than ourselves, our employees or agents, or any cause independent of human control. This includes (but is not limited to), loss or damage which arises directly or indirectly from any act of God, weather disruptions, dangers incidental to the sea, fire, breakdown in machinery or equipment, acts of Governments or other authorities de jure or de facto, wars whether declared or not, hostilities, civil disturbances, strikes, riots, deaths, pilferage, epidemics, quarantines or medical or customs regulations. 1.3 We are not able to exercise control over services we do not supply directly, therefore we will not be responsible for any loss or damage arising from: • Any booking made directly with a service Supplier by your travel agent, or • Any services which are not directly provided by us and which are additional to those recorded in clause 1.1 above. 1.4 We will endeavour to provide the most suitable travel arrangements to meet the particular requirements you make known to us. However, travel is an individual experience, and your preferences and opinions may vary from our own. For this reason, we cannot take responsibility for your individual satisfaction. 2. SUPPLY OF TRAVEL, ENTERTAINMENT AND ACCOMMODATION SERVICES AND FACILITIES 2.1 When we make bookings with Suppliers, we are acting as a booking agent for such Supplier. 2.2 All travel, entertainment, and accommodation facilities or services are supplied directly to you by the Suppliers. We have no control over the facilities or services themselves, or the manner in which they are provided by the Suppliers. Therefore you should be aware of the following conditions: • We will not be liable for any loss or damage of any kind which may arise from your use or consumption of, or inability to use or consume those facilities or services. • The provision of those facilities or services is subject to the terms and conditions of your contract with each Supplier. • Where for any reason, a Supplier is unable to provide particular facilities or services, then that Supplier may be entitled, under its contract with you, to substitute those services or facilities with comparable or equivalent facilities or services without incurring any liability to you. You should check your contract with each Supplier. • All facilities or services described by us are subject to availability from the Supplier. • We will not be liable or responsible for any loss or damage relating to your baggage, personal possessions, health or welfare, or delays or travel disruptions unless these arise directly from the service we provide to you. 3. BUSINESS PURPOSES You agree that where our services are acquired for business purposes, or where you hold yourself out as acquiring our services for business purposes, the Consumer Guarantees Act 1993 will not apply to any supply of goods or services made under these conditions, and we will not be liable or responsible for any loss or damage of any kind to you, including any consequential loss or damage however it may be caused. 4. INFORMATION IN THIS BROCHURE 4.1 While we attempt to ensure that the contents of this brochure are correct, accurate, and up to date at the time of printing, the contents of this brochure are drawn from information supplied to us by Suppliers. We do not have, and cannot be reasonably expected to have, personal knowledge about all of the facilities or services provided by each Supplier.
4.2 Facilities or services may change after the date of printing. We endeavour to keep travel agents informed of any changes to information in this brochure which are brought to our attention. Prior to completing your booking, you should ask your travel agent whether they are aware of any changes to the published information. You should also make sure that if your travel agent is advised of changes which occur after booking, your travel agent is able to contact you. 4.3 Maps and Photographs: Maps are shown for general information and may not necessarily reflect actual routings, locations or services provided. Photographs may show places in the geographic area which are not included in your booking. Hotel room photographs may not be the actual room occupied. 4.4 Property Information: Descriptions featured in this brochure are drawn from information provided by our Suppliers. Any facilities or services shown are subject to change at any time. Please advise your travel agent if you have any special requirements. 4.5 Room Bedding: Prices in this brochure are based on existing bedding in the room. Requests for specific bedding arrangements must be made at the time of booking but can not be guaranteed. For example, twin share may consist of single beds or a shared double bed. 4.6 Rental Cars: We cannot guarantee to provide a particular model or colour within the car category. Availability of car categories is subject to confirmation at the time of booking. We reserve the right to substitute different models. If a vehicle is returned prior to the end of the reserved rental period or if the vehicle is picked up later than the reserved date, NO REFUND will be made for unused rental days
8. CANCELLATION 8.1 If you wish to cancel your booking for any reason, you must advise us in writing through your travel agent as soon as possible. 8.2 If you cancel your booking or any part of your booking, we will impose a cancellation fee in respect of each person travelling under that booking. You must also pay all cancellation fees imposed by Suppliers and your travel agent. These cancellation fees are required to offset booking, communication, and administrative charges which have already been incurred by us, Suppliers and your travel agent. Cancellation fees imposed by Suppliers and travel agents are beyond our control and you should check with your travel agent regarding what cancellation fees may be applicable. 8.3 We strongly recommend that you insure yourself fully against cancellation due to unforeseen circumstances. See Section 10. 9. RESERVATION AMENDMENTS We are happy to incorporate any reasonable amendments you request. An amendment constitutes a change to an existing booking and will attract a $25 fee per amendment prior to final payment and the issuing of the travel documents, and a $50 fee per amendment after travel documents have been issued. These fees are to cover administration and communication costs. You may also be required to pay any Supplier imposed fees. 10. INSURANCE We strongly recommend that you insure yourself fully against cancellation, loss of luggage and personal property, and medical expenses. Your travel agent will be able to provide you with further information.
5. PRICES 5.1 The price indicator is provided as a guide only. It is based on low season, per adult share twin pricing and is correct at the time of printing. The actual price may differ to that indicated due to currency fluctuations, special events, trade shows or peak periods. Price indicators for hotels are per person per night for share twin in a standard room (except for apartments or if specified). Price indicators for tours are based on per adult per night for share twin based on low season travel. Price indicators for cruises are per person for the complete cruise based on the lead-in cabin category on a low season sailing. 5.2 We will guarantee the price of the portion of the booking as processed by us, against currency fluctuation for a period of seven (7) days from the time of confirmation of the booking; note: special conditions apply for cruise bookings. It is the responsibility of your travel agent to advise you of the date of confirmation. If your booking remains unpaid after the seven (7) day guarantee period it will be subject to currency fluctuation, up to the time full payment is received by us. 5.3 Events beyond our control, such as changes to the prices of aviation fuel or changes to the cost of services or facilities may result in the prices charged to you being different from those shown in the brochure. You should check all prices with your travel agent before making reservations, and before ticketing. 5.4 Prices may also be liable to variation between the time of booking and the date of departure due to events beyond our control. Due to unforeseen events we reserve the right to vary the price up to the time of your departure. 6. HOUSE OF TRAVEL ACCOMMODATION RATINGS To assist you with the selection of your accommodation, we have created our own rating system allowing you to compare each property. Please note that these gradings are to be used as a guide only and may alter throughout the year due to a change of circumstances. When selecting your accommodation please note that the overall quality of properties in Samoa is generally lower than equivalent priced properties in other countries, particularly in the lower ratings. In general the room sizes are quite small and can vary, even within one property. Please check with your House of Travel consultant to ensure you get the property that best suits your needs. 7. PAYMENT 7.1 A non-refundable deposit will be required by your travel agent and must be paid at the time of booking. This is in addition to any deposits imposed by Suppliers. 7.2 A communication charge may be made for bookings requested less than 72 hours prior to departure. 7.3 Final payment must be made in full before we can release travel documents (including tickets).
11. ITEMS NOT COVERED Unless otherwise specified, the cost of airfares, meals, drinks, laundry, insurance, sightseeing, transfers, local taxes, airport departure taxes, Airline imposed insurance levies, passenger service charges and Passport or Visa application fees are not included. 12. VISAS/PASSPORTS For all holidays in this brochure you will require a valid passport. You are responsible for arranging your own passport, visa and health requirements including inoculation. You should check with your travel agent who will be able to provide you with the necessary information. 13. NON-USE OF SERVICES OR FACILITIES If, of your own choice, you decide not to use part or parts of the arranged services or facilities, you will not be entitled to a refund from us (provided we have carried out our service with reasonable skill and care and to your requirements) and you may not be entitled to a refund from any Supplier. 14. HEALTH OR DISABILITY Some Suppliers may reserve the right to refuse to carry or accommodate people who because of a health condition or disability may require services or facilities to be provided in a special manner. You should check this with your travel agent. 15. SERVICE SATISFACTION During your holiday, if you encounter any situation where the service supplied to you does not meet your satisfaction, please take the matter up with the Supplier immediately. Your contract for each service is with the Supplier. If this is not possible immediately, or if you are still dissatisfied, please contact your travel agent. Both we and your travel agent will endeavour to investigate on your behalf and to negotiate with the Supplier to resolve the matter as soon as possible, so that you continue to enjoy your journey. 16. LEGAL CLAIMS Any claims or legal action in connection with the provision of our services to you will be governed by the laws of New Zealand. Any claim or legal action against the Suppliers is likely to be subject to the terms of your contract with them, and may be governed by the laws of other countries.
Australia
Queensland
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Melbourne & Beyond
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USA
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Cook Islands
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Samoa
Pacific Islands
Thailand
Asia
Africa
South America
Central America
Middle East & North Africa
Uk & Ireland
France & Italy
Spain, Portugal, Greece & Turkey
Central & Eastern Europe, and Scandinavia
0800 838 747 houseoftravel.co.nz 0800 838 747 | houseoftravel.co.nz
Terms & Conditions Please read these booking conditions carefully CONSUMER GUARANTEES ACT The guarantees under the Consumer Guarantees Act 1993 will apply to services supplied by us except where they are acquired, or held out as being acquired for business purposes. 1. OUR SERVICES AND OBLIGATIONS 1.1 House of Travel Ltd (‘we” or “us” as the case may be) supply services consisting of arranging and co-ordinating travel facilities and services, and making bookings and issuing vouchers to be redeemed by suppliers of travel, entertainment, and accommodation facilities or services (“Suppliers”). House of Travel Ltd is part of the House of Travel group. 1.2 We undertake to perform these services with reasonable care and skill. We will not be liable for any loss or damage which results from the act, default or omission of any person other than ourselves, our employees or agents, or any cause independent of human control. This includes (but is not limited to), loss or damage which arises directly or indirectly from any act of God, weather disruptions, dangers incidental to the sea, fire, breakdown in machinery or equipment, acts of Governments or other authorities de jure or de facto, wars whether declared or not, hostilities, civil disturbances, strikes, riots, deaths, pilferage, epidemics, quarantines or medical or customs regulations. 1.3 We are not able to exercise control over services we do not supply directly, therefore we will not be responsible for any loss or damage arising from: • Any booking made directly with a service Supplier by your travel agent, or • Any services which are not directly provided by us and which are additional to those recorded in clause 1.1 above. 1.4 We will endeavour to provide the most suitable travel arrangements to meet the particular requirements you make known to us. However, travel is an individual experience, and your preferences and opinions may vary from our own. For this reason, we cannot take responsibility for your individual satisfaction. 2. SUPPLY OF TRAVEL, ENTERTAINMENT AND ACCOMMODATION SERVICES AND FACILITIES 2.1 When we make bookings with Suppliers, we are acting as a booking agent for such Supplier. 2.2 All travel, entertainment, and accommodation facilities or services are supplied directly to you by the Suppliers. We have no control over the facilities or services themselves, or the manner in which they are provided by the Suppliers. Therefore you should be aware of the following conditions: • We will not be liable for any loss or damage of any kind which may arise from your use or consumption of, or inability to use or consume those facilities or services. • The provision of those facilities or services is subject to the terms and conditions of your contract with each Supplier. • Where for any reason, a Supplier is unable to provide particular facilities or services, then that Supplier may be entitled, under its contract with you, to substitute those services or facilities with comparable or equivalent facilities or services without incurring any liability to you. You should check your contract with each Supplier. • All facilities or services described by us are subject to availability from the Supplier. • We will not be liable or responsible for any loss or damage relating to your baggage, personal possessions, health or welfare, or delays or travel disruptions unless these arise directly from the service we provide to you. 3. BUSINESS PURPOSES You agree that where our services are acquired for business purposes, or where you hold yourself out as acquiring our services for business purposes, the Consumer Guarantees Act 1993 will not apply to any supply of goods or services made under these conditions, and we will not be liable or responsible for any loss or damage of any kind to you, including any consequential loss or damage however it may be caused. 4. INFORMATION IN THIS BROCHURE 4.1 While we attempt to ensure that the contents of this brochure are correct, accurate, and up to date at the time of printing, the contents of this brochure are drawn from information supplied to us by Suppliers. We do not have, and cannot be reasonably expected to have, personal knowledge about all of the facilities or services provided by each Supplier.
4.2 Facilities or services may change after the date of printing. We endeavour to keep travel agents informed of any changes to information in this brochure which are brought to our attention. Prior to completing your booking, you should ask your travel agent whether they are aware of any changes to the published information. You should also make sure that if your travel agent is advised of changes which occur after booking, your travel agent is able to contact you. 4.3 Maps and Photographs: Maps are shown for general information and may not necessarily reflect actual routings, locations or services provided. Photographs may show places in the geographic area which are not included in your booking. Hotel room photographs may not be the actual room occupied. 4.4 Property Information: Descriptions featured in this brochure are drawn from information provided by our Suppliers. Any facilities or services shown are subject to change at any time. Please advise your travel agent if you have any special requirements. 4.5 Room Bedding: Prices in this brochure are based on existing bedding in the room. Requests for specific bedding arrangements must be made at the time of booking but can not be guaranteed. For example, twin share may consist of single beds or a shared double bed. 4.6 Rental Cars: We cannot guarantee to provide a particular model or colour within the car category. Availability of car categories is subject to confirmation at the time of booking. We reserve the right to substitute different models. If a vehicle is returned prior to the end of the reserved rental period or if the vehicle is picked up later than the reserved date, NO REFUND will be made for unused rental days 5. PRICES 5.1 The price indicator is provided as a guide only. It is based on low season, per adult share twin pricing and is correct at the time of printing. The actual price may differ to that indicated due to currency fluctuations, special events, trade shows or peak periods. Price indicators for hotels are per person per night for share twin in a standard room (except for apartments or if specified). Price indicators for tours are based on per adult per night for share twin based on low season travel. Price indicators for cruises are per person for the complete cruise based on the lead-in cabin category on a low season sailing. 5.2 We will guarantee the price of the portion of the booking as processed by us, against currency fluctuation for a period of seven (7) days from the time of confirmation of the booking; note: special conditions apply for cruise bookings. It is the responsibility of your travel agent to advise you of the date of confirmation. If your booking remains unpaid after the seven (7) day guarantee period it will be subject to currency fluctuation, up to the time full payment is received by us. 5.3 Events beyond our control, such as changes to the prices of aviation fuel or changes to the cost of services or facilities may result in the prices charged to you being different from those shown in the brochure. You should check all prices with your travel agent before making reservations, and before ticketing. 5.4 Prices may also be liable to variation between the time of booking and the date of departure due to events beyond our control. Due to unforeseen events we reserve the right to vary the price up to the time of your departure. 6. HOUSE OF TRAVEL ACCOMMODATION RATINGS To assist you with the selection of your accommodation, we have created our own rating system allowing you to compare each property. Please note that these gradings are to be used as a guide only and may alter throughout the year due to a change of circumstances. When selecting your accommodation please note that the overall quality of properties in the UK & Europe is generally lower than equivalent priced properties in other countries, particularly in the lower ratings. In general the room sizes are quite small and can vary, even within one property. Please check with your House of Travel consultant to ensure you get the property that best suits your needs. 7. PAYMENT 7.1 A non-refundable deposit will be required by your travel agent and must be paid at the time of booking. This is in addition to any deposits imposed by Suppliers. 7.2 A communication charge may be made for bookings requested less than 72 hours prior to departure. 7.3 Final payment must be made in full before we can release travel documents (including tickets).
8. CANCELLATION 8.1 If you wish to cancel your booking for any reason, you must advise us in writing through your travel agent as soon as possible. 8.2 If you cancel your booking or any part of your booking, we will impose a cancellation fee in respect of each person travelling under that booking. You must also pay all cancellation fees imposed by Suppliers and your travel agent. These cancellation fees are required to offset booking, communication, and administrative charges which have already been incurred by us, Suppliers and your travel agent. Cancellation fees imposed by Suppliers and travel agents are beyond our control and you should check with your travel agent regarding what cancellation fees may be applicable. 8.3 We strongly recommend that you insure yourself fully against cancellation due to unforeseen circumstances. See Section 10. 9. RESERVATION AMENDMENTS We are happy to incorporate any reasonable amendments you request. An amendment constitutes a change to an existing booking and will attract a $25 fee per amendment prior to final payment and the issuing of the travel documents, and a $50 fee per amendment after travel documents have been issued. These fees are to cover administration and communication costs. You may also be required to pay any Supplier imposed fees. 10. INSURANCE We strongly recommend that you insure yourself fully against cancellation, loss of luggage and personal property, and medical expenses. Your travel agent will be able to provide you with further information. 11. ITEMS NOT COVERED Unless otherwise specified, the cost of airfares, meals, drinks, laundry, insurance, sightseeing, transfers, local taxes, airport departure taxes, Airline imposed insurance levies, passenger service charges and Passport or Visa application fees are not included. 12. VISAS/PASSPORTS For all holidays in this brochure you will require a valid passport. You are responsible for arranging your own passport, visa and health requirements including inoculation. You should check with your travel agent who will be able to provide you with the necessary information. 13. NON-USE OF SERVICES OR FACILITIES If, of your own choice, you decide not to use part or parts of the arranged services or facilities, you will not be entitled to a refund from us (provided we have carried out our service with reasonable skill and care and to your requirements) and you may not be entitled to a refund from any Supplier. 14. HEALTH OR DISABILITY Some Suppliers may reserve the right to refuse to carry or accommodate people who because of a health condition or disability may require services or facilities to be provided in a special manner. You should check this with your travel agent. 15. SERVICE SATISFACTION During your holiday, if you encounter any situation where the service supplied to you does not meet your satisfaction, please take the matter up with the Supplier immediately. Your contract for each service is with the Supplier. If this is not possible immediately, or if you are still dissatisfied, please contact your travel agent. Both we and your travel agent will endeavour to investigate on your behalf and to negotiate with the Supplier to resolve the matter as soon as possible, so that you continue to enjoy your journey. 16. LEGAL CLAIMS Any claims or legal action in connection with the provision of our services to you will be governed by the laws of New Zealand. Any claim or legal action against the Suppliers is likely to be subject to the terms of your contract with them, and may be governed by the laws of other countries.
Inspire... Let House of Travel expand your horizons with these fabulous destinations
Uk & Ireland
France & Italy
Uk/Ireland
Hawai’i
Australia
Australia
Cook Is
France/Italy
Fiji
Spain, Portugal, Greece & Turkey
Spain
Cook Islands
Sydney
Queensland
Samoa
Hong Kong & China
South America
South America
Central America
Melbourne
Sydney & Surrounds
Central & Eastern Europe, and Scandinavia
USA
Central Europe
Vanuatu
Samoa
Queensland
Melbourne & Beyond
Hawaii
Central America
Canada & Alaska
South Pac
Thailand
Thailand
Middle East & North Africa
Middle East
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Africa
SE Asia
Africa
USA
Canada
Pacific Islands
Fiji
South East Asia
HK/China