2
CONTENTS: Regular Tours
4
City Breaks
22
Hotels - Madeira
7
Car Rental
24
Hotels - Porto Santo
18
Weddings
25
Transfers
21
Terms & Conditions
26
3
TOURS
EIRA DO SERRADO Half Day
FREQUENCY
Tuesday - morning Friday - afternoon Children <2 years Children 3-11 years
RATE PER PERSON
$56
Free 50% reduction
Description In the centre of the island, one of the most beautiful sceneries - the views from Eira do Serrado, overlooking the nuns valley - Curral das Freiras and the surrounding mountains. A visit to the Botanical gardens will delight you with a variety of the local plants and flowers.
SOUTH-EAST COAST
Thursday - morning
Half day
Children <2 years Children 3-11 years
$56 Free 50% reduction
Description First stop at Garajau to visit the monument to Christ the King. We will follow to visit the villages of Machico and Caniรงal. Ponta de Sรฃo Lourenรงo - Eastern tip of the island. Stop at the belvedere. Return to Funchal . 4
PORTO MONIZ
Monday & Friday
Full day
With lunch
Children <2 years Children 3-11 years
RATE PER PERSON
$93
Free 50% reduction
Description The best oportunity to see part of the south coasts of the island. The highlights of this tour are the views from Cabo Girão - second highest sea cliff in the world (580 mts), the view point of the bride´s veil, waterfall on ths north coast, the lava rocks swimming pools in Porto Moniz and the landscapes of the only plateau on the island - Paul da Serra. Several stops are included along this beautiful route.
SANTANA
Tuesday & Thursday
Full day
With lunch
Children <2 years Children 3-11 years
RATE PER PERSON
$93
Free 50% reduction
Description Another contrast of the Maderian landscape. At 1810 mts of altitude the beautiful scenery of Pico do Areeiro. The green of the natural park of Ribeiro Frio, the rural landscape of the north side. Santana village, with its typical thatched roof houses and finally the arid but not less interesting eastern point of the island - Ponta de S. Lourenço. 5
TOURS
FREQUENCY
TYPICAL DINNER/"ESPETADA" DINNER
Friday
Children <2 years Children 3-11 years
RATE PER PERSON
$81
Free 50% reduction
Description In a typical restaurant in the outskirts of Funchal,the flavour of a " Espetada" - Beef on a skewer grilled over an open fire, the local bread bolo do caco and other delicacies. All this together with the music of a Madeira folklore group will provide you an unforgettable evening.
6
HOTELS - MADEIRA ISLAND PRICES PER PAX IN CAD HOTEL
VALIDITY
DBL BB
SGL SUPL.
SUPPL.P.PAX Front sea view
HB SUPPL.
HB
HB
VIDAMAR RESORTS MADEIRA
01/11-30/11
$158
$101
$31
-
5*
01/12-25/12
$154
$101
$31
-
Funchal
26/12-02/01 03/01-31/01 01/02-29/02 01/03-15/03 16/03-04/04 05/04-11/04 12/04-30/04 01/05-13/07 14/07-05/08 06/08-19/08 20/08-07/09 08/09-31/10
$251 $154 $158 $170 $196 $235 $196 $190 $228 $242 $228 $190
$101 $101 $101 $101 $101 $101 $101 $101 $101 $101 $101 $101
$59 $31 $31 $31 $31 $31 $31 $30 $36 $36 $36 $30
-
Mandatory supplements : Gala dinner 31 Dec
HB $337
Children: Children from 3 to 11 yrs old free with no extra bed. If extra bed is required applies 25% reduction Remarks Rates in Half-Board basis Descripcion: Located near ths centre of Funchal, Just in front of the ocean and surrounded byTropical gardens. 276 deluxe rooms all with sea view. Restaurants, Bars, Healthclub. 2 indoor and 4 outdoors pools. Tennis.
Ocean view
MELIÃ&#x192; MADEIRA MARE
01/11-26/12
$101
$90
$45
$58
5*
27/12-03/01
$252
$240
$45
$58
Funchal
04/01-31/03 01/04-30/04 01/05-31/07 01/08-31/08 01/09-31/10
$101 $126 $106 $126 $106
$90 $115 $94 $115 $94
$45 $45 $45 $45 $45
$58 $58 $58 $58 $58
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec
BB
HB (Mandatory)
$134
$89
$320
$253
Children: Children from 2 to 11 yrs 50% discount sharing room with 2 adlts Remarks New Year : minimum 4 night stay Descripcion: Located on the Lido seafront in the western part of Funchal, just 3 km from the city centre. New Hotel with 220 rooms. Restaurant, Cocktail and poolside bars.Outdoor pool. Spa with heated pool, sauna, gym.
7
5
HOTELS - MADEIRA ISLAND PRICES PER PAX IN CAD HOTEL
VALIDITY
DBL BB
SGL SUPL.
SUPPL.P.PAX
HB SUPPL.
Sea view
PESTANA CARLTON MADEIRA
01/11-27/12
$91
$66
$22
$67
5*
28/12-03/01
$195
$169
$49
$67
Lg Antonio Nobre Funchal
04/01-31/01 01/02-09/02 10/02-29/02 01/03-20/03 21/03-27/03 28/03-03/04 04/04-10/04 11/04-10/07 11/07-21/08 22/08-31/10
$91 $104 $91 $104 $125 $104 $120 $104 $125 $104
$66 $79 $66 $79 $99 $79 $99 $79 $99 $79
$22 $26 $22 $26 $31 $26 $31 $26 $31 $26
$67 $67 $67 $67 $67 $67 $67 $67 $67 $67
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec
BB
HB (Mandatory)
$147
$351
$80
$283
Children: Children up to 12 yrs old free sharing room with 2 adults - only posible in Suites - please ask for rates Remarks New Year : minimum 3 night stay Special Offers: Stay 7 or more nigths 10% reduccion on room rates bb basis Early Booking: Bookings confirmed and paid 60 days before arrival : 10% Bookings confirmed and paid 30 days before arrival : 5% Descripcion: Located on the touristic area on a cliff top. 287 rooms.Meeting and gamble rooms. Two pools, one at ocen level with direct acess to the sea and one heated.Tenis, Health club with indoor pool.
Sea view
CLIFF BAY RESORT
01/11-22/12
$155
$94
$54
$84
5*
23/12-03/01
$335
$130
$54
$84
Estrada Monumental,147 Funchal
04/01-31/01 01/02-20/03 21/03-28/03 29/03-03/04 04/04-11/04 12/04-30/04 01/05-31/05 01/06-30/06 01/07-30/09 01/10-31/10
$155 $184 $193 $184 $193 $184 $164 $162 $184 $164
$94 $94 $94 $94 $94 $94 $124 $124 $124 $124
$54 $54 $54 $54 $54 $54 $63 $63 $63 $63
$84 $84 $84 $84 $84 $84 $84 $84 $84 $84
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec
BB (Mandatory) $404 -
HB (Mandatory) $320 -
Children: Children from 2 to 11 yrs 50% discount sharing room with 2 adults Remarks: New year minimum 7 night stay Descripcion: Located on the Touristic area. 200 rooms. 3 restaurants, one with live entertainmet, Bars. Outdoor seawater pools. Indoor pool, sauna, Spa. Direct access to the sea
8
HOTELS - MADEIRA ISLAND PRICES PER PAX IN CAD HOTEL
VALIDITY
DBL BB
SGL SUPL.
SUPPL.P.PAX
HB SUPPL.
Side sea view
PESTANA CASINO PARK
01/11-27/12
$86
$61
$26
$67
5*
28/12-03/01
$190
$165
$56
$67
Quinta da Vigia Funchal
04/01-31/01 01/02-09/02 10/02-29/02 01/03-20/03 21/03-27/03 28/03-03/04 04/04-10/04 11/04-10/07 11/07-21/08 22/08-31/10
$86 $100 $86 $100 $120 $100 $120 $100 $120 $100
$61 $74 $61 $74 $95 $74 $95 $74 $95 $74
$26 $30 $26 $30 $126 $30 $126 $30 $126 $30
$67 $67 $67 $67 $67 $67 $67 $67 $67 $67
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec Carnival 09 Feb 16
BB
HB (Mandatory)
$147
$80
$503
$436
$78
$11
Children: Children up to 12 yrs old free sharing room with 2 adults Remarks New Year : minimum 3 night stay Special Offers: Stay 7 or more nigths 10% reduccion on room rates bb basis Early Booking: Bookings confirmed and paid 60 days before arrival : 10% Bookings confirmed and paid 30 days before arrival : 5% Descripcion: Located on a cliff top overlooking the bay of Funchal. Is part of the complex that includes Madeira's casino and conference centre. Outdoor pool, Spa with 1000 m2. Indoor heated pool, sauna, jacuzzi.
Sea view
PESTANA GRAND
01/11-27/12
$86
$61
$26
$67
5*
28/12-03/01
$166
$141
$50
$67
Ponta da Cruz - Piornais Funchal
04/01-31/01 01/02-09/02 10/02-29/02 01/03-20/03 21/03-27/03 28/03-03/04 04/04-10/04 11/04-10/07 11/07-21/08 22/08-31/10
$86 $100 $86 $100 $120 $100 $120 $100 $120 $100
$61 $74 $61 $74 $95 $74 $95 $74 $95 $74
$26 $30 $26 $30 $36 $30 $36 $30 $36 $30
$67 $67 $67 $67 $67 $67 $67 $67 $67 $67
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec
BB
HB (Mandatory)
$138
$71
$306
$238
Children: Children up to 12 yrs old free sharing room with 2 adults Remarks New Year : minimum 3 night stay Special Offers: Stay 7 or more nigths 10% reduccion on room rates bb basis Early Booking: Bookings confirmed and paid 60 days before arrival : 10% Bookings confirmed and paid 30 days before arrival : 5% Descripcion: Located on the peninsula Ponta da Cruz overlooking the Atlantic Ocean and Cabo GirĂŁo, only 5 minutes drive from the city centre. restaurants, outdoor pool, health club and fitness centre with indoor pool.
9
HOTELS - MADEIRA ISLAND PRICES PER PAX IN CAD HOTEL
VALIDITY
DBL BB
SGL SUPL.
SUPPL.P.PAX
HB SUPPL.
Side sea view
PESTANA CASINO PARK
01/11-27/12
$86
$61
$26
$67
5*
28/12-03/01
$190
$165
$56
$67
Quinta da Vigia Funchal
04/01-31/01 01/02-09/02 10/02-29/02 01/03-20/03 21/03-27/03 28/03-03/04 04/04-10/04 11/04-10/07 11/07-21/08 22/08-31/10
$86 $100 $86 $100 $120 $100 $120 $100 $120 $100
$61 $74 $61 $74 $95 $74 $95 $74 $95 $74
$26 $30 $26 $30 $126 $30 $126 $30 $126 $30
$67 $67 $67 $67 $67 $67 $67 $67 $67 $67
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec Carnival 09 Feb 16
BB
HB (Mandatory)
$147
$80
$503
$436
$78
$11
Children: Children up to 12 yrs old free sharing room with 2 adults Remarks New Year : minimum 3 night stay Special Offers: Stay 7 or more nigths 10% reduccion on room rates bb basis Early Booking: Bookings confirmed and paid 60 days before arrival : 10% Bookings confirmed and paid 30 days before arrival : 5% Descripcion: Located on a cliff top overlooking the bay of Funchal. Is part of the complex that includes Madeira's casino and conference centre. Outdoor pool, Spa with 1000 m2. Indoor heated pool, sauna, jacuzzi.
Sea view
PESTANA GRAND
01/11-27/12
$86
$61
$26
$67
5*
28/12-03/01
$166
$141
$50
$67
Ponta da Cruz - Piornais Funchal
04/01-31/01 01/02-09/02 10/02-29/02 01/03-20/03 21/03-27/03 28/03-03/04 04/04-10/04 11/04-10/07 11/07-21/08 22/08-31/10
$86 $100 $86 $100 $120 $100 $120 $100 $120 $100
$61 $74 $61 $74 $95 $74 $95 $74 $95 $74
$26 $30 $26 $30 $36 $30 $36 $30 $36 $30
$67 $67 $67 $67 $67 $67 $67 $67 $67 $67
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec
BB
HB (Mandatory)
$138
$71
$306
$238
Children: Children up to 12 yrs old free sharing room with 2 adults Remarks New Year : minimum 3 night stay Special Offers: Stay 7 or more nigths 10% reduccion on room rates bb basis Early Booking: Bookings confirmed and paid 60 days before arrival : 10% Bookings confirmed and paid 30 days before arrival : 5% Descripcion: Located on the peninsula Ponta da Cruz overlooking the Atlantic Ocean and Cabo GirĂŁo, only 5 minutes drive from the city centre. restaurants, outdoor pool, health club and fitness centre with indoor pool.
10
HOTELS - MADEIRA ISLAND PRICES PER PAX IN CAD HOTEL
VALIDITY
DBL BB
SGL SUPL.
SUPPL.P.PAX
HB SUPPL.
Jr Suite
ROYAL SAVOY
01/11-20/12
$270
$270
$23
$90
5*
21/12-27/12
$472
$472
$23
$90
Funchal
28/12-03/01 04/01-29/02 01/03-31/05 01/06-31/07 01/08-31/10
$303 $270 $303 $270 $303
$303 $270 $303 $270 $303
$23 $23 $23 $23 $23
$90 $90 $90 $90 $90
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec
BB
HB (Mandatory)
OR
OR
OR
OR
Children: Children up to 16 yrs old free sharing room with 2 adults Special Offers: Honeymoon : Fruit basket and sparkling wine upon arrival, 1 romantic dinner including wine. Early Booking: Stays from 01 Jun/31 Oct (May excluded) 20% discount for bookings made and paid until 30 apr 16 Descripcion: Set within tropical gardens on the bay of Funchal, it features 2 heated lagoon-style pools and private Atlantic Ocean access. The Funchal marina is a 14 minute walk and the Casino is 700 m away.
Jr Sea view
ALTO LIDO
01/11-26/12
$60
$48
$13
$41
4*
27/12-03/01
$121
$97
$14
$41
Funchal
04/01-31/03 01/04-12/04 13/04-30/04 01/05-31/07 01/08-31/08 01/09-31/10
$60 $97 $72 $63 $73 $63
$48 $77 $58 $50 $58 $50
$13 $14 $14 $24 $23 $24
$41 $41 $41 $42 $42 $42
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec
BB
HB (Mandatory)
$146
$106
$247
$207
Children: Children from 2 to 11 yrs 50% discount sharing room with 2 adults Remarks: New year minimum 4 night stay / 01-12 Apr minimum 5 night stay Descripcion: Located at 2,5 km from the city centre. 311 rooms. Two outdoor pools , health club with indoor pool, sauna, jacuzzi. Shuttle service to and from Funchal
11
HOTELS - MADEIRA ISLAND
12
HOTELS - MADEIRA ISLAND
Sea view
MADEIRA PANORAMICO
01/11-26/12
$58
$54
$16
$43
4*
27/12-03/01
$140
$112
$23
$43
04/01-31/01 01/02-29/02 01/03-04/04 05/04-13/04 14/04-30/04 01/05-31/05 01/06-24/07 25/07-31/08 01/09-31/10
$58 $67 $79 $99 $79 $81 $61 $73 $61
$54 $56 $62 $62 $62 $62 $56 $61 $56
$16 $17 $18 $18 $18 $17 $16 $17 $16
$43 $43 $43 $43 $43 $43 $43 $43 $43
Funchal
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec
BB (Mandatory)
HB (Mandatory)
$169
$126
$292
$249
Children: Children from 3 to 12 yrs 50% sharing room with 2 adults Remarks: New year & 05/13 Apr minimum 4 night stay Descripcion: Located at 2,5 km from the city centre. 132 rooms. Bar, restaurant, indoor and outdoor heated pools, tennis.
13
HOTELS - MADEIRA ISLAND PRICES PER PAX IN CAD HOTEL
VALIDITY
DBL BB
SGL SUPL.
SUPPL.P.PAX
HB SUPPL.
Sea view
PESTANA PROMENADE
01/11-27/12
$83
$66
$12
$56
4*
28/12-03/01
$165
$148
$24
$56
04/01-31/01 01/02-09/02 10/02-29/02 01/03-20/03 21/03-27/03 28/03-03/04 04/04-10/04 11/04-10/07 11/07-21/08 22/08-31/10
$83 $98 $83 $98 $119 $98 $119 $98 $119 $98
$66 $81 $66 $81 $102 $81 $102 $81 $102 $81
$12 $15 $12 $15 $17 $15 $17 $15 $17 $15
$56 $56 $56 $56 $56 $56 $56 $56 $56 $56
Funchal
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec
BB
HB (Mandatory)
$138
$83
$279
$223
Children: Children up to 12 yrs old free sharing room with 2 adults Remarks New Year : minimum 3 night stay Special Offers: Stay 7 or more nigths 10% reduccion on room rates bb basis Early Booking: Bookings confirmed and paid 60 days before arrival : 10% Bookings confirmed and paid 30 days before arrival : 5% Descripcion: Located at Lido area at 15 minutes walking to the city centre. Indoor and outoor heated pools. Restaurant, bar, Modern Spa.
Sea view
SAVOY GARDENS
01/11-20/12
$67
$56
$23
$52
4*
21/12-27/12
$90
$79
$23
$52
28/12-03/01 04/01-29/02 01/03-30/04 01/05-31/07 01/08-31/08 01/09-31/10
$153 $67 $90 $74 $90 $74
$142 $56 $79 $63 $79 $63
$23 $23 $23 $23 $23 $23
$52 $52 $52 $52 $52 $52
Funchal
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec
BB (Mandatory)
HB (Mandatory)
$162
$213
$117
$169
Remarks Adults only ( over 16 years old) Special Offers: Honeymoon : Fruit basket and sparkling wine upon arrival. Early Booking: Bookings confirmed and paid until 28 Feb 16 : 10% discount for stays between 01 May-31 Oct Descripcion: Nestled against na oceanfront hillside, this quiet adult-only hotel boasts a hested outdoor pool and sauna. It offers panoramic mountain ans sea views. Is located at 2 km fra fron Funchal centre.
14
HOTELS - MADEIRA ISLAND PRICES PER PAX IN CAD HOTEL
VALIDITY
DBL BB
SGL SUPL.
SUPPL.P.PAX
HB SUPPL.
Sea view
FOURVIEWS BAIA
01/11-24/12
$56
$45
$23
$45
4*
25/12-02/01
$157
$146
$45
$45
03/01-29/02 01/03-15/03 16/03-02/04 03/04-12/04 13/04-31/07 01/08-31/08 01/09-31/10
$56 $67 $79 $90 $63 $79 $61
$45 $56 $67 $79 $52 $67 $50
$23 $23 $23 $23 $23 $23 $23
$45 $45 $45 $45 $45 $45 $45
Funchal
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec
BB
HB (Mandatory)
$146
$101
$315
$270
Children: Up to 6 yrs free sharing room with 2 adults Remarks: New year & 03/12 Apr minimum 4 night stay Special Offers: Honeymoon : Sparkling wine and fruit upon arrival. Early booking: 5% for all bookings made till 15 Apr for stays between 01 May-31 Oct Descripcion: Located just at 5 minutes walking from the city centre. 261 rooms. Indoor and outdoor pools, Spa with gym, jacuzzi.
Child 2-11 yrs
WINDSOR
01/11-26/12
$51
$34
$23
$30
4*
27/12-03/01
$86
$86
$58
$30
04/01-31/03 01/04-06/04 07/04-13/04 14/04-30/09 01/10-31/10
$51 $53 $80 $53 $51
$34 $34 $80 $34 $34
$23 $23 $50 $23 $23
$30 $30 $30 $30 $30
Funchal
Remarks: New year & 07-13 Apr minimum 7 night stay Descripcion: Located in Funchal. Restaurant, Bar, outdoor pool.
15
HOTELS - MADEIRA ISLAND PRICES PER PAX IN CAD HOTEL
VALIDITY
DBL BB
SGL SUPL.
SUPPL.P.PAX
HB SUPPL.
DORISOL BUGANVILIA
01/11-26/12
$50
$32
-
$34
3*
27/12-03/01
$89
$56
-
$34
04/01-23/03 24/03-03/04 04/04-11/04 12/04-30/04 01/05-31/07 01/08-31/08 01/09-15/09 16/09-31/10
$50 $53 $89 $57 $53 $57 $53 $50
$32 $33 $56 $36 $33 $36 $33 $32
-
$34 $34 $34 $34 $34 $34 $34 $34
Funchal
Mandatory supplements : Christmas 24 Dec Gala dinner 31 Dec
BB
HB (Mandatory)
$81
$47
$119
$85
Children: From up to 6 yrs free. From 7 to 11 yrs 50% discount sharing room Early booking: 01 May-31 Oct - 10% for all bookings made and paid till 30 Abr 16 Descripcion: Linked to central Funchal via a free shuttle bus.Outdoor pool and indoor poll with fitness centre.,Studios all open out on a private balcony, living room and well equipped kitchen.
Child 2-11 yrs
CENTRO
01/11-26/12
$45
$27
$20
$30
3*
27/12-03/01
$74
$74
$20
$30
04/01-31/03 01/04-06/04 07/04-13/04 14/04-30/09 01/10-31/10
$45 $47 $70 $47 $45
$27 $27 $70 $27 $27
$20 $20 $20 $20 $20
$30 $30 $30 $30 $30
Funchal
Remarks: New year & 07-13 Apr minimum 7 night stay Descripcion: Situated in the historic centre of Funchal.Several restaurants, bakeries and coffee shops are situated a 5 minute walk.
16
HOTELS - MADEIRA ISLAND OTHER VILLAGES IN MADEIRA ISLAND
PRICES PER PAX HOTEL
VALIDITY
DBL BB
SGL SUPL.
SUPPL.P.PAX
HB SUPPL.
SANTA CRUZ Sea view
VILA GALÃ&#x2030;
01/11-31/03
$78
$55
$16
$40
4*
01/04-06/04
$95
$67
$19
$40
07/04-13/04 14/04-30/06 01/07-01/10 02/10-31/10
$129 $95 $93 $95
$100 $67 $84 $67
$19 $19 $21 $19
$40 $40 $40 $40
BB
HB (Mandatory)
Santa Cruz
All Inclusive Suppl. per person
46,45
Mandatory supplements : Christmas 24 Dec Christmas 25 Dec Gala dinner 31 Dec Brunch 01 Jan
$64
$23
$64
$23
$64
$23
$40
-
Children: Children up to 12 yrs free sharing room with 2 adults Descripcion: Located in Santa Cruz at 15 minutes from Funchal. 2 restaurants, 4 Bars. Outdoor pools. Spa with indoor pool, sauna and fitness centre. Shuttle service to Funchal.
MACHICO Bay view
DOM PEDRO BAIA CLUB
01/11-26/12
$44
$27
$7
$34
4*
27/12-30/12
$65
$48
$9
$34
31/12-31/12 01/01-02/01 03/01-20/03 21/03-30/06 01/07-14/07 15/07-15/09 16/09-30/09 01/10-31/10
$200 $65 $44 $56 $58 $65 $58 $44
$48 $48 $28 $39 $42 $48 $2 $27
$9 $9 $7 $9 $9 $9 $9 $7
$34 $34 $34 $34 $34 $34 $34 $34
Machico
All Inclusive Suppl. per person
$56
Remarks: 31 Dec - Gala dinner included Children: Children up to 5 yrs free. From 6 to 12 yrs 50% discount sharing room with 2 adults Descripcion: Located in Machico at 5 km from the airport and 22 km from Funchal. Restaurant, Bar, outdoor seawater pool, tennis. Near an artifitial yellow sandy beach.
17
HOTELS - PORTO SANTO ISLAND PRICES PER PAX IN CAD HOTEL
VALIDITY
DBL BB
SGL SUPL.
SUPPL.P.PAX
HB SUPPL.
All Inclusive
All Inclusive
Pool View
Family
PESTANA PORTO SANTO
01/05-29/05
$157
$79
$20
$40
5*
30/05-26/06
$161
$80
$22
$45
Porto Santo
27/06-17/07 18/07-28/08 29/08-04/09 05/09-25/09 26/09-24/10
$181 $231 $181 $161 $157
$90 $115 $90 $80 $79
$31 $51 $31 $23 $20
$60 $98 $60 $45 $40
Children: From 3 to 12 yrs 50% discount adults rate - Extra bed only posible in family rooms, Remarks: Hotel closed from 01 Nov 15 until 30 Apr 16 Rates in all inclusive basis and valid for a minimum 4 nights Less than 4 nights a supplement of 20% shall apply on all rates Early Booking: Bookings confirmed and paid 60 days before arrival : 10% Bookings confirmed and paid 30 days before arrival : 5%
Description: Located on the beach of Porto Santo surrounded by gardens and 5 minutes from Vila Baleira.Outdoor natural pools. Spa with indoor pool.
All Inclusive
All Inclusive
Superior
PESTANA COLOMBOS
01/05-29/05
$184
$83
$18
-
5*
30/05-26/06
$187
$94
$20
-
Porto Santo
27/06-17/07 18/07-28/08 29/08-04/09 05/09-25/09 26/09-24/10
$209 $272 $209 $187 $184
$104 $136 $104 $94 $83
$23 $33 $23 $20 $18
-
Children: From 3 to 12 yrs 50% discount adults rate Remarks: Hotel closed from 01 Nov 15 until 30 Apr 16 Rates in all inclusive basis and valid for a minimum 4 nights Less than 4 nights a supplement of 20% shall apply on all rates Early Booking: Bookings confirmed and paid 60 days before arrival : 10% Bookings confirmed and paid 30 days before arrival : 5%
Description: Offering outdoor and indoor swimming pools, is just steps from the golden sands of Porto Santo beach.
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HOTELS - PORTO SANTO ISLAND PRICES PER PAX IN CAD HOTEL
VALIDITY
DBL BB
SGL SUPL.
SUPPL.P.PAX
HB SUPPL.
Child 2-11 yrs
PORTO SANTO HOTEL & SPA
01/11-30/04
$76
$38
$54
$46
4*
01/05-09/06
$87
$61
$65
$46
Porto Santo
10/06-21/07 22/07-25/08 26/08-30/09 01/10-31/10
$131 $158 $131 $87
$104 $103 $104 $61
$65 $65 $65 $65
$46 $46 $46 $46
Description: Located in front of the sandy beach.97 rooms. Restaurant, bars, Outdoor poll. Spa with indoor pool.
Sea view
TORRE PRAIA
01/04-30/04
$61
$28
$22
$39
4*
01/05-21/06
$80
$17
$23
$41
Porto Santo
22/06-15/07 16/07-25/08 26/08-16/09 17/09-31/10
$137 $158 $137 $85
$69 $92 $69 $17
$23 $23 $23 $23
$41 $41 $41 $41
Children: Children up to 4 yrs free sharing room with 2 adults Remarks: Hotel closed from 01 Nov 15 til 31 Mar 16 01 Jul-31 Aug minimum 4 nigths Early Booking: Bookings confirmed and paid 60 days before arrival : 10% Description: Situated on the golden sandy beach of Vila de Porto Santo, it provides a sauna, massage treatments and na outdoor pool. Gym, squash court, hot tub library. 2 on-site restaurants, both located by the beach.
T1 Mountain view
T1 Sea view
APARTHOTEL LUAMAR
01/11-30/04
$107
$150
Extra Bed $37
$39
4*
01/05-21/06
$148
$194
$52
$41
Porto Santo
22/06-15/07 16/07-25/08 26/08-16/09 17/09-31/10
$251 $297 $251 $148
$297 $343 $297 $194
$89 $102 $89 $52
$41 $41 $41 $41
Children: Children up to 4 yrs free sharing room with 2 adults Remarks: Rates per apartment , bb basis (double occupancy) From 01 Apr the HB is served at Hotel Torre Praia. Transport between the two hotels included. 01 Jul-31 Aug minimum 4 nigths Early Booking: Bookings confirmed and paid 60 days before arrival : 10% Description: This beachfront aparthotel in Porto Santo is 4km from Vila Baleira's centre. It has na outdoor pool with Atlantic Ocean views and apartments with balcony.
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HOTELS - PORTO SANTO ISLAND PRICES PER PAX HOTEL
VALIDITY
DBL BB
SGL SUPL.
SUPPL.P.PAX
HB SUPPL.
Ocean view
VILA BALEIRA
01/11-07/01
$58
$23
$12
$20
4*
15/02-30/04
$58
$23
$12
$20
Porto Santo
Mandatory supplements :
01/05-29/05 30/05-26/06 27/06-17/07 18/07-28/08 29/08-04/09 05/09-25/09 26/09-31/10
Christmas 24 Dec Gala dinner 31 Dec
All Inclusive $124 $129 $144 $196 $144 $129 $124
26,35 52,65
All Inclusive $54 $26 $63 $80 $63 $56 $54
Ocean view $15 $18 $20 $41 $20 $18 $15
Child 4-12 yrs Free $44 $33 $33 $33 $33 Free
Remarks: From 01 May only All inclusive From 27 Jun/04 Sep - Minimum 7 nights Children: Winter - up to 12 yrs free BB sharing room with 2 adults Early Booking: For stays from 01 May-31 Oct: Bookings confirmed and paid 90 days before arrival : 15% Bookings confirmed and paid 60 days before arrival : 10% Description: Located in front of the sandy beach.97 rooms. Restaurant, bars, Outdoor poll. Spa with indoor pool.
Child 5-11 yrs
PRAIA DOURADA
01/04-30/04
$41
$19
$20
$39
3*
01/05-21/06
$57
$34
$28
$41
Porto Santo
22/06-15/07 16/07-25/08 26/08-16/09 17/09-31/10
$74 $86 $74 $57
$52 $62 $52 $34
$37 $44 $37 $28
$41 $41 $41 $41
Children: Children up to 4 yrs free sharing room with 2 adults Remarks: Hotel closed from 01 Nov/31 Mar From 01 Apr the HB is served at Hotel Torre Praia. Transport between the two hotels included. Early Booking: Bookings confirmed and paid 60 days before arrival : 10% Description: Situated at 200 metres from Porto Santo sandy beach. Outdoor pool and bar. Several shops, restaurants and bars are within walking distance.
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FUNCHAL Per person per way
From Funchal Apt to
Nยบ Pax 1 Pax
2 Pax
3 Pax
4-8 Pax
Funchal
$56
$29
$20
$19
Santa Cruz / Machico
$27
$15
$10
$15
PORTO SANTO Per person per way
From Porto Santo Apt to
Nยบ Pax 1 Pax
Porto Santo Hotels
$21
Handling fee per booking : $9 21
2 Pax
3 Pax
4-8 Pax
-
-
-
PACKAGE INCLUDING: 3 NIGHTS ACCOMMODATION BB BASIS ARRIVAL & DEPARTURE AIRPORT TRANSFER HOP ON HOP OFF FUNCHAL TOUR
VALIDITY: 01 NOVEMBER 2016 TO 31 OCTOBER 2017
PRICE PER PERSON IN CAD
Rates not valid New Year (26 Dec - 03 Jan) Flower Festival ( 06/13 Apr) Min. 7 nights Rates per person
HOTEL
In Dbl
Sgl Suppl.
Sea V.Supl.
THE CLIFF BAY 5* 01 Nov - 31 Jan
$581
$347
$161
01 Feb/20 Mar & 29 Mar/03 Apr & 12/30 Apr
$674
$347
$161
21/28 Mar & 01/11 Apr
$701
$347
$161
May & Oct
$614
$434
$186
01/30 Jun
$608
$434
$186
01 Jul / 30 Sep
$659
$434
$186
PESTANA CASINO PARK 5* 01 Nov /31 Jan & 10-29 Feb
$382
$246
$81
01/09 Feb & 01/20 Mar & 28 Mar/03 Apr
$424
$287
$93
21/27 Mar & 04/10 Apr & 11 Jul/21 Aug
$484
$347
$112
11 Apr/10 Jul & 22 Aug/31 Oct
$424
$287
$93
MELIÃ MADEIRA MARÉ 5* 01 Nov /31 Mar
$428
$333
$134
Apr & Aug
$499
$407
$134
01 May/31 Jul & 01 Sep/31 Oct
$440
$347
$134
Children from 2 to 12 yrs old 50% discount sharing room with 2 adults
22
CITYBREAKS
"FUNCHAL IN BRIEF" Rates per person
HOTEL
In Dbl
Sgl Suppl.
Sea V.Supl.
PORTO MARE 4* 01 Nov /31 Jan
$488
$267
$48
01 Feb/20 Mar & 29 Mar/03 Apr & 12/30 Apr
$533
$267
$48
21/28 Mar & 01/11 Apr
$548
$267
$48
May & Oct
$533
$368
$54
01 Jun/14 Jul
$527
$368
$54
15 Jul/30 Sep
$644
$368
$54
$37
PESTANA PROMENADE 4* 01 Nov /31 Jan & 10-29 Feb
$372
$262
01/09 Feb & 01/20 Mar & 28 Mar/03 Apr
$417
$308
$45
21/27 Mar & 04/10 Apr & 11 Jul/21 Aug
$479
$368
$54
11 Apr/10 Jul & 22 Aug/31 Oct
$417
$308
$45
RAGA 4* 01 Nov /31 Mar
$285
$198
$37
Apr
$320
$203
$37
May
$327
$234
$37
01 Jun/31 Jul & 15 Sep/31 Oct
$299
$199
$33
01 Aug/15 Sep
$341
$246
$33
FOUR VIEWS BAIA 4* 01 Nov /29 Feb
$293
$200
$66
01/15 Mar
$327
$234
$66
16 Mar/02 Apr & Aug
$360
$267
$66
13 Apr/31 Jul
$314
$221
$66
01 Sep/31 Oct
$306
$213
$66
DO CARMO 3* 01 Nov /20 Mar
$289
$186
21 Mar/03 Apr & 12/30 Apr
$331
$200
May & 24 Jul/31 Aug
$333
01 Jun/23 Jul & 01 Sep/31 Oct
$293
$186 $174
DO CENTRO 3* 01 Nov /31 Mar & Oct 16
$260
$147
01/06 Apr & 14 Apr/30 Sep
$267
$147
07/13 Apr
$333
$147
Children from 2 to 12 yrs old 50% discount sharing room with 2 adults
23
24
RELIGIOUS CEREMONY: Portugal is considered a Catholic country and as a result the only religious weddings that are legally binding in Portugal are Catholic ceremonies. Stunning cathedrals, beautiful churches and lovely chapels are abundant throughout the country and its islands. CIVIL CEREMONY: Civil Weddings are legally binding both in Portugal and in your home country. As a rule, civil weddings are held either in state rooms, at the Wedding Hall or at the embassy. Nonetheless, for an additional fee celebrants may travel to the venue of your choice. SYMBOLIC CEREMONY: Symbolic services can be as elaborate or as simple as you wish. These ceremonies, for first-times and re-commitments, can be held in religious chapels, on a boat, in a park, or just about any other location you can think of! These types of weddings are not legally binding; nonetheless you do receive a symbolic certificate in hand calligraphy. FLOWERS: For you, your guests, bridesmaids and venue - tasteful embellishments for an already beautiful day. BEAUTY: For the happy couple and/or the bridal party, select spa services and beauty treatments before the big day in preparation of the joyous occasion, and afterwards to unwind from the busy day. TRANSPORT: Why not treat yourself to a horse and carriage ride, luxury car, or arrive to your ceremony or reception by boat! MUSIC: According to your taste: violin, mandolin, or guitar to accompany you during and after the ceremony. FAVOURS: Why not add a final touch by offering your guests a small thank you gift as a reminder of your happy day. RECEPTION: A large selection of restaurants are available in each location, offering the best of local cuisine with elegant and romantic surroundings for the special occasion. PHOTO/VIDEO: With such a memorable event, you will want every picture frame in your house filled with joyous moments celebrated together on this special day. Professional photographers and videographers will help capture every moment, so you can relive them over and over again.
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WEDDINGS
Planning a destination wedding is easy with Alitours Wedding Planners - we are the experts in planning stress-free destination weddings. Our team consists of certified Wedding Planners and designers who work with you to ensure no detail is overlooked in planning your magical day. We understand how overwhelmed the happy couple can feel not only simply planning a wedding - but an overseas event, however you can rely on our 15 years of experience and connections to the best resources in carrying out every desire of the bride and groom. Alitours’ wedding planners are here to save you time sorting through all specific destination wedding questions and do all the necessary legwork involved before, during, and after with regards to legal portions, as well as detailing. We believe each wedding is unique, and should be tailored to suit the individual’s budget and vision of their grand event. So whether it is a ceremony with only the happy couple attending, or an entourage of guests, our close preferred relationships with extraordinary properties, together with the most exclusive and reputable vendors, and our coordinating/planning services, we are happy to make your dreams come true. Now stop dreaming, and let’s start planning!
TERMS & CONDITIONS IMPORTANT NOTICE Bookings made with Alitours involve an agreement between you and Alitours plus other suppliers who provide service for which you paid. Alitours does not own, manage, control or operate any transportation vehicle, hotel, resort or other supplier of service and is not responsible for their acts or omissions. The following information and conditions constitute your binding contract with Alitours and its supplier, please read carefully, and understand all the information on this page as it sets out the conditions governing the provision of services. HOW TO MAKE YOUR RESERVATION To make your reservation, see your travel agents, or for more information, visit our web site at www.alitours.com. RESERVATION PROCEDURES Alitours accepts booking through travel agents. Customers are responsible for advising their travel agent of their intentions, expectations and needs, as they relate to the proposed travel, before the reservation is completed. Bookings are accepted subject to availability and are considered confirmed once the appropriate nonrefundable deposit payments or full payments have been received by Alitours and written confirmation has been issued. Also be sure to read Booking a Service, Refunds & Cancellations. • Deposit required to activate booking(s): - Villa Complex/Apartments 30%* *Certain Villa Complexes/Apartments may require a higher deposit amount. Details available on request. - Air/Tours/Package $250 per person or Air portion whichever is greater - Hotels: One (1) to three (3) Night(s) Duration: Total amount for 1 Night Stay. Four 4 night(s) or more: Room total for 2 nights, or 10% of total price (whichever is greater) - Regular scheduled bus or walking Sightseeing tours, and Excursions of any kind: Paid in Full - Transfers: Paid in Full - VIP Private services including long distance transfers and/or custom tours, pre-built packages, and itineraries*: $250 per service or 30% of total whichever is greater. - * F.I.T’s are exceptions -cancellation and change fees apply to each individual service please read cancellation descriptions of each. - Other Services: Lessons of any kind and/or ferry tickets, entrance tickets to sites/venues, Concerts, Live events, and anything not categorized as sightseeing, each have their own terms and conditions. Details provided at the time of booking. - Car Rental • $50 Non-refundable deposit- per car for rentals less than $500 • $100 Non-refundable deposit per car for rentals exceeding $500 PAYMENT BY CREDIT CARD Please note in case of a human or computer billing error, we reserve the right to re-invoice for the correct amount. In the case of payment made over the telephone, the consumer, in authorizing the use of his credit card number by his travel agent and/or Alitours, acknowledges the conditions of the reservation even if he/she has not signed the appropriate form, and agrees to sign the payment form upon request. In failing to concur, his/her reservation will be cancelled and subject to penalties herein indicated under heading “Cancellation Fees.” Verbal authorization given by the customers to the travel agent for the use of a credit card confirms the reservation, whether or not the draft is signed. However, upon request by the travel agent, customers must stipulate in writing that the credit card may be used without their signature. Once a credit card number has been forwarded to Alitours International to guarantee a reservation, the travel agent becomes responsible for payment and must keep a signed copy of the customer’s authorization on file. In the event that the credit card charges are contested, a copy of this authorization must be sent to Alitours International before any decision can be made. BALANCE OF PAYMENT Balance due is payable 45 days prior to departure (except Groups, Villa/Apartments rentals; 60 days prior). Bookings made within 45 days (or 60 days for Groups, Villa/Apartments rentals) prior to departure date; full payment is due immediately. CHANGE FEES A fee of $50 per transaction will be charged for any alteration or revision made to a reservation. A change of traveler name, tour date or tour itinerary within 45 days of commencement of services will be treated as a
cancellation and new reservation; standard cancellation fees apply. Correction in name (whether full or partial) $10.00 fee per person, per change * Not applicable to Air or Car Rental see Cancellations. Change of Date: $50.00 fee per booking (additional fees may apply, due to Travel Dates) Change of Service: (Hotel, Tour, Villa Complex/ Apartments, Vacation Package etc.) $50.00 fee per booking (additional fees may apply, due to Travel Dates). All Other Products: Reduced stay and/or expected return, partial or total change on location or “no show”: no refund. Extended Stay: local rates and taxes will apply and must be paid on location. Other Changes: Please contact your travel agent for details. TOUR PARTICIPATION For the benefit of everyone on your vacation, Alitours reserves the right to accept or reject any person as a tour participant and to remove from the tour any participant whose conduct is deemed incompatible with the interests of the other participants. TRAVELERS NEEDING SPECIAL ASSISTANCE Any disability requiring special attention must be reported to Alitours at the time a reservation is being made. Alitours will make reasonable attempts to accommodate the special needs of disabled travelers, but is not responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Most transportation services including the touring motor coach are not equipped with wheelchair ramps. We regret that we cannot provide individual assistance to a vacation participant for walking, dining, getting on and off motor coaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany travelers who need such assistance, and must assume total responsibility for the handicapped participant’s well-being. Motorized scooters are unsuitable for vacations in Europe. YOUNG TRAVELERS Travelers who are less than 18 years old staying in an accommodation provided by Alitours or on a tour must be accompanied by an adult. CHILDREN Unless stated otherwise, children’s prices are restricted to children 2-11 years of age at the time of departure, sharing a room with two (2) full paying passengers. Due to heightened security, many countries have adopted practice to prevent international abductions of children. If a child will be traveling with adults other than the parents or with only one parent, it is recommended that a notarized letter be written by the parents or non-traveling parent granting authorization to travel, including the dates of travel. We suggest that you also contact the appropriate consulate and airlines because they may have additional requirements. The parents or with only one parent, it is recommended that a notarized letter be written by the parents or non-traveling parent granting authorization to travel, including the dates of travel. We suggest that you also contact the appropriate consulate and airlines because they may have additional requirements. SERVICES The prices quoted in this brochure are based on fixed cost at the time of going to press. These costs depend on fuel cost rates of exchange and other factors. Should these costs increase, Alitours/supplier reserves the right to increase the prices herein shown without notice, unless deposit has been paid to secure booking. Vacation prices are per person unless otherwise mentioned, and are based on double occupancy. Single room supplements and triple room reductions are listed where applicable. TOURS All TOURS are LAND-ONLY based on the tour selected (flights can be added on request). Tour prices are per person, based on double occupancy. Single room supplements and triple room reductions are listed where applicable. Prices Do Not Include: • personal expenses • telephone and data port charges • meals and drinks unless otherwise specified as part of a vacation package • optional excursions • some admission fees • some local taxes (on short term car rental) • local city taxes (studios and apartments only). Guests need to arrive at the hotel by 6.00 p.m. in order to participate in any featured Welcome Cocktail/Reception and/or scheduled arrival meet & greet. No refunds are issued for missed Welcome Receptions and meals due to late arrivals, instead your Tour Escort/Director or Local
26
Representative will contact you directly. Please note: only 1 piece of baggage & 1 carry-on allowed per passenger. Prices Indicated: Prices are quoted in Canadian dollars (CAN$), unless otherwise indicated, and are based upon the prices of service providers, the exchange rate, the cost of fuel, taxes and other fees in force at time of preparation of the present brochure. All prices are valid upon date of publication and are subject to change without notice. Price reductions are applicable to new bookings only. For travel services booked through a travel agent registered in Ontario, where there is an increase in the total price of the Travel Services even after a deposit has been paid and the cumulative increases, except any increase resulting from an increase in retail prices sales tax or federal goods and services tax, is more than seven percent (7%), the customer has the right to cancel the contract and obtain a full refund or opt for comparable alternate Travel Services acceptable to the customer, as long as the price of the product corresponds to the price of the original product, otherwise the difference in price shall be assumed by the client. **Some tours may be conducted by multilingual escorts and may include passengers speaking other languages. Longer tours may warrant escorts to be substituted during the tour. Walking Tours: Many of Alitours’ tours, vacation packages and itineraries feature walking tours and comfortable walking shoes are recommended for all passengers. Plan Your Budget: You are advised to do this well in advance and be sure to allocate funds for special events whilst on tour, such as theatre, celebration meals, shopping and side trips, and ‘Optional Excursions’. SIGHTSEEING/EXCURSIONS & PRE-PLANED ITINERARIES These services are included as per the itinerary and is under the direction of licensed local guides where required. Entrance fees to all places visited are included where indicated. During holidays, some sights such as museums may be closed or unavailable for visits. Alitours reserves the right to vary the sequence of sightseeing and/or to re-route the order of cities should circumstances demand it. In either case, the itinerary content will be maintained; however, the order may change. While on tours, additional sightseeing/ excursions may be suggested by your tour director and/ or hostess who will provide you the full details these “extras”must be purchased locally (cannot be charged on credit cards). There are no refunds for any unused portion of these sightseeing/excursion(s). **Some sightseeing/excursions may be conducted by multilingual escorts and may include passengers speaking other languages. HOTELS All Hotels are priced per room, per night unless otherwise indicated, and include VAT tax. Breakfast is included in all hotel stays (indicated by BB*) unless otherwise indicated. Different room types and categories available please read through all description. All hotels are contracted on a “run of the house” basis. Specific requirements, with regards to room location and other special requests cannot be guaranteed. This is at the discretion of the hotel. Prices vary according to the grade and location of the hotel/property offered. It should be clearly understood that grading the hotel and services are in accordance with standards established in Countries where such hotels and services are supplied. The Operator reserves the right to make substitutions with hotels of similar or higher ratings, however, amenities may not be the same. Accommodations are with private bath or shower, at the hotel selected. A single room may be provided at an additional supplement. In addition, rooms are assigned upon arrival, based on current availability and may vary in size, amenities and location. Generally, triple rooms in Europe consist of two beds with a rollaway set up for a third party. Air conditioning is available at most 3 star and all 4-star or higher hotels. However, foreign air conditioning is not necessarily used according to Canadian/U.S. standards. Air-conditioning is often controlled by each hotel and restricted according to weather conditions or available mid-June to midSeptember only. Some tourist-class hotels may have air conditioning available, and some may charge an additional supplement. TRANSFERS Transfers are either provided (included in the price) OR can be purchased separately. All transfers are based on PRIVATE vehicle unless otherwise indicated. Each “Transfer(s)” are treated differently, each with their own procedures & Terms and Conditions. Please read carefully for each service, its detailed description. Round-trip transfers are included where specified, from airports and piers to hotels. Such transfers inclusion not withstanding, passenger is responsible for punctuality on all flights and
TERMS & CONDITIONS For ESCORTED TOUR passengers extending pre-andpost tour dates, or deviating from set schedule, transfers are not included, but may be provided at a supplement. Transfers between points of interest are at passenger’s own expense if not listed as included. - Bookings must be made no-later than 72 hours prior to departure. - At the time of booking , number of passengers, date, time, location and mode of arrival must be provided to Alitours. If the travelers scheduled (flight/air/cruise) arrival, is delayed while travelers are on route, our office/ driver will be notified, and driver will wait for travelers. If travelers are arriving by other means at meeting point, then transfer will be deemed cancelled. - If clients change itinerary, mode of transportation etc. and do not inform our office/driver within 24 hours with updated information, it will be treated as no show. - Drivers will wait for travelers no more than 45 minutes after pick-up time indicated on travelers documents. If clients, upon arrival , cannot locate their driver it is their responsibility to contact the driver/local office and inform us. Failing to contact driver/local representative or our office will result in no show- no exceptions. - “No-shows” are totally non- refundable. No exceptions. - In the event of unforeseen events Alitours will not be responsible for delayed or cancelled transfers.
AIR: Subject to terms and conditions of Airline rules & regulations contract at the time of booking/issuing ticket(s). Ask your travel agent at the time of booking.
BOOKING A SERVICE See above “How to make your reservation.” For your convenience all services can be booked with or without air or hotel, unless otherwise stated. Sight Seeing/ Excursions/Transfers can be booked separately with additional one-time booking fee of $25.00 per booking. Travel Insurance: Alitours recommends that all passengers purchase comprehensive Travel Insurance. Certain European countries have a requirement for foreign visitors to have medical insurance on entry. Alitours cannot be held responsible for denied entry should a passenger be unable to provide details to the authorities of such insurance. Illness or Absenteeism : In case you have to withdraw from a tour after it has begun for reasons such as illness, be sure to obtain a medical certificate in support of any insurance claim. We regret that we are not able to make refunds for absences from a tour, including but not limited to missed meals or sightseeing.
RESPONSIBILITY Alitours, referred to as the Tour Operator, undertakes the following duties: 1. The Tour Operator shall be responsible to the passenger for supplying the services and accommodations described in this brochure, except where such service cannot be supplied or the itinerary is changed due to delays or other causes beyond the control of the Tour Operator. In such circumstances, the Tour Operator will do their best to supply comparable services, accommodations and there shall be no refund in this connection. 2. This brochure represents the entire agreement between the passenger and the Tour Operator. 3. FORCE MAJEURE: Alitours shall not be liable for failure in the performance of any of its obligations, including without limitation, for any loss or damage resulting from any delay, cancellation, adverse weather conditions, loss of personal belongings, illness, bodily injury, accident, death, deterioration of Travel Services, inconvenience, loss of enjoyment, disappointment or frustration, either mental or physical, due to: * An act of God or Force Majeure or third party wrongdoing; * A war, revolution, insurrection, riot, blockage, terrorism or act of terrorism, or any other unlawful act against public order or authority; * Fire, flood, explosion, earthquake, epidemics, pandemic, virus, quarantine, public health emergency, disease outbreak, storm, tropical storm, lightning, hurricane, tornado or tsunami; * Accident to or failure of an aircraft or equipment used in connection therewith, loss of or hijacking of an aircraft, or any shortage of or inability to provide labour, fuel or facilities; * Any strike, lock-out, labour dispute or other industrial disturbance whether involving Alitours employees, the employees of its service providers or others upon whom Alitours relies; * Any government order, regulation, action or inaction or any failure to obtain the approval of a government authority having jurisdiction in the circumstances as may be required to the conduct of operations here under or any government or legal restraint upon such operation; * Others upon whom Alitours relies for the performance of the whole or any part of any Travel Services hereunder; * Any other causes beyond the reasonable control of Alitours and any other event not reasonably to be foreseen, anticipated or predicted, whether actual, threatened or reported, which may interfere with the operations of Alitours or of its service providers. 4. Where the passenger occupies a motor coach seat fitted with a safety belt, neither the Tour Operator nor their agents or co-operating organizations will be liable for any injury, illness or death or for any damages or claims whatsoever arising from an accident or incident, if the safety belt is not being worn or the passenger is not seated when the coach is moving at the time of such accident or incident. 5. Transportation companies, airlines etc. are not to be held responsible for any act, omission, or event during the time passengers are not on board planes, transportation, or conveyances. The passenger contracts in use by the airlines or transportation companies when used shall constitute the sol contract between the airline transportation company and passenger or purchaser of this tour and Alitours assumes no responsibility in this connection. Enrollment in and payment for a tour shall constitute agreement and acceptance by the passenger of the terms and conditions set forth in this brochure which cannot be varied except in writing by an officer of the Company. 6. All matters concerning this booking shall be subject to the Laws of Canada and legal action arising under the Contract shall be litigated only in the appropriate Court
REFUNDS No refunds or adjustments will be made for portions of the trip not taken or services not used. CANCELLATIONS The intention to cancel must be communicated in writing by the traveler and provided either to/by a travel agent, or personally to Alitours. Cancellation penalties will be calculated based on the time notification is received by Alitours and are as follows: Tours • Cancellation received up to 45 days prior to departureDeposit amount. • Cancellation received between 45 and 30 days prior to departure: 50% of the total cost per person. • Cancellation received less than 30 days prior to departure: 100% of the total cost per person. Villa Complexes/Apartments • Cancellation received up to 60 days prior to departure - Deposit amount. • Cancellation received between 59 and 45 days prior to departure: 50% of the total cost per person. • Cancellation received less then 44 days prior to departure: 100% of the total cost per person. Hotel • Cancellation received more then 21 days prior to departure: $250 per person or 10% of total cost whichever is greater. • Cancellation received between 21 and 14 days prior to departure 50% of the total cost per person. • Cancellation received less than 14 days prior to departure or for non-arrival: 100% of the total cost per person. Regular scheduled bus or walking Sight Seeing tours, and Excursions of any kind: Up to 72 hours prior to departure 30% non-refundable. Less than 72 hours prior totally non refundable-no exceptions. Transfers: Up to 72 hours prior to departure 30% nonrefundable. Less than 72 hours prior, totally non refundable - no exceptions. VIP Private services including long distance transfers and/or custom tours, pre-built packages, and itineraries*: $250 per service or 30% of total whichever is greater. * F.I.T’s are exceptions, cancellation and change fees apply to each individual service please read cancellation descriptions of each. Other Services: Lessons of any kind and/or ferry tickets, entrance tickets to sites/venues, Concerts, Live events, and anything not categorized as sightseeing, have their own specific conditions, please inquire at the time of booking. Car Rental • $50 Non-refundable deposit for rentals less than $500 • $100 Non-refundable deposit per car for rentals exceeding $500
BAGGAGE Please note: only 1 piece of baggage & 1 carry-on allowed per passenger on our Fully and Semi Escorted Tours. Travelers should consult the airline company prior to departure. UNLESS INSURED, ALL BAGGAGE REMAINS AT THE OWNERS RISK THROUGHOUT THE TRIP. SMOKING Smoking is not allowed on any transportation vehicles provided by Alitours. REQUESTS Any special meal/room requirements are made on REQUEST basis only. Alitours cannot GUARANTEE special meal/room, request nor will assume responsibility or liability if client special requests are not fulfilled. CANCELLATION BY ALITOURS INTERNATIONAL INC. Alitours reserves’ the right to cancel any booking made. In the event of such cancellation, all money received by Alitours will be refunded in full and shall constitute full settlement.
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having jurisdiction in that Country, which Court both parties acknowledge to have exclusive jurisdiction in relation to any legal action brought hereunder. 7. Every effort is made to ensure brochure accuracy at the time of going to press; however, Alitours cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances. ALITOURS REPRESENTATIVE AND PROBLEM HANDLING: Land Arrangements: Alitours representatives or suppliers will be provided with your travel information pertaining to their specific service to be rendered. If clients have any queries or problems, please contact their LOCAL representatives (names and phone numbers are listed on your Alitours travel documents) and/or the hotel while traveling and/or info@alitours.com. DO NOT WAIT UNTIL YOUR RETURN HOME. CLAIMS & CUSTOMER SERVICE Alitours must be given every opportunity to resolve customer complaints in destination. All concerns must be addressed to the customer service department. Only unresolved customer service issues, which were properly addressed at destination, can be submitted in writing within 15 days after the fact. Include any unused documents with the correspondence. Claims or demands received after 15 days will not be responded to. Please allow 60 days for processing. All correspondence must be directed through the travel agent of record. Alitours is not responsible for any representation made by travel agent, hotel employees, or suppliers of any kind. No agent or representatives of Alitours may waive any provisions of the terms & conditions. The invalidity of any provision contained herein shall not affect the validity of any other provision. NOTICE TO TRAVELERS Travelers should be aware that different living standards and practices that might exist outside of Canada including but not limited to: provision of utilities, e.g. water, electricity and air conditioning; accommodations; services of all kinds; food; food preparation and water quality. The TOUR OPERATOR shall not be responsible for any loss, damage, or injury resulting from different living standards. Living Standards: Customers are asked to bear in mind and accept that living standards, religion, local practices and the political system at the destination, and the conditions there with respect to the provision of utilities, services and accommodations may differ from those found in Canada. Service Disruptions: Some services including water, electricity, air-conditioning, security, sanitary conditions, pools, beverages credits (when not mentioned in this brochure), restaurants and other services or benefits may be suspended or interrupted partially or completely during the customer’s stay. Construction: To maintain the quality of services, hotel complexes must regularly undergo maintenance, improvement and renovation work and, in some instances, consider expansion. Whenever construction or renovation work that is likely to interfere with the use and enjoyment of any accommodation is brought to the attention of Alitours, every reasonable effort will be deployed to promptly notify customers, however it cannot be held accountable for any inconvenience caused to the client. Holidays, school breaks, elections and conventions: Customers may be subject to certain inconveniences, such as cancellation or unavailability of some services, when travelling during periods designated as school breaks, other holidays, elections or conventions. Because these periods vary according to country and relevant authorities, it is practically impossible for Alitours to provide any indication of such dates. Customers acknowledge and solely assume the possible consequences of travelling during these periods. DOCUMENTATION A valid Canadian passport is the only reliable and universally accepted evidence of Canadian citizenship. Except as otherwise provided, the Canadian passport is required to travel outside of Canada everywhere and at any time. Certain countries require that the passport be valid for six (6) months beyond the date of return to Canada. It is the full responsibility of customers to obtain at their own expense all necessary travel documents required by all relevant government authorities, and to comply with the laws thereof. One (1) parent travelling with a child under age eighteen (18) may have to obtain a notarized letter of consent signed by the parent not travelling. PASSENGERS DOCUMENTS FOR SERVICES Travel documents and instructions for joining a tour will be sent to you approximately 14 days prior to departure (providing full payment has been received by ALITOURS) If final payment is not received when due, costs to courier documents will be the responsibility of the Travel Agent/Traveler.