InPrint
Delivering Innovative GIS-Centric Maintenance Management Tools for Your Organization Vol. 3, Issue 1, Spring 2004
Software Review
Cityworks User Spotlight
Long Beach, California
Cityworks Inbox ®
Cityworks InBox provides users access to Service Request, Work Order, and Task information using the same GIS-enabled database and common utility functions as Cityworks. An intuitive user interface allows for a variable screen size making Cityworks InBox ideal for use on field laptops and tablet PCs, enabling remote and field users access to critical workflow information. Completely customizable, InBox can be made to match client-specific forms and organizational look-and-feel as desired. “Cityworks InBox was designed in response to the needs of our customers and to meet specific market demands,” says Carl Horton, Director of Product Development. “Our continuing goal is to enable our customers with the very latest in proven technologies and in a way that helps them get their jobs done better, faster, and more effectively.” continued on page 8
Long Beach is California’s fifth largest city offering a unique combination of shoreline beauty, excellent climate and southern California lifestyle. With an emphasis on the trade, tourism and technology combined with the city’s bountiful array of business and residential neighborhoods, Long Beach is quickly becoming one of the leading business, tourism and community regions in the west. Situation A large city spread out over 52 square miles, the existing mainframe system was supporting multiple users across multiple facilities - some more than a 20minute drive from City Hall. The legacy system contained work order information more than fifteen years old and was “We didn’t have to becoming bend our business increasingly to the system; we difficult to bent Cityworks to maintain and meet our business query. These and other factors contributed to the city’s need for a solution to replace their existing public works management system. The Technology Services department was tasked to find an integrated system that could be used citywide. With an
INSIDE THIS ISSUE
2
President’s Corner
3
Welcome New Users
continued on page 9
4
Training Schedule
5
GIS-Centric Asset Maintenance Management
6
User Conference
8
Partner News
10 Regional News
.......................................................................................................................................................................... For more information on Cityworks and Azteca Systems, visit online at http://www.azteca.com
INPRINT / SPRING 2004
PAGE ONE