september 13, 2013
MIND YOUR
MANNERS Etiquette remains an important – but often overlooked – professional skill
100 YEARS OF TRUST: Fathers and sons take Colonial into the next century page 8
CONCIERGE MEDICINE: The doctor will see you now – for $1,500 extra a year page 10
STONE AND MAIN: A first look at the planned mixed-use development page 21
A STEP AHEAD
It’s possible. And it’s easier than you think to earn your MBA at Clemson University. With all of Clemson’s MBA courses located at our beautiful downtown Greenville campus, you can take classes full time, attend classes in the evening after work or even explore turning your entrepreneurial spirit into reality in our new blended learning program, beginning Summer 2014. Clearly, whatever MBA is right for you, there’s one best place to earn an MBA your way. Clemson.
It’s time to start planning for Spring 2014. Apply Today. clemson.edu/mba ∙ 864-656-8173
UBJ up front
A Day in the Life By Sherry Jackson | staff sjackson@communityjournals.com
People ask, “What do you do all day?” “How do you find story ideas?” “How do you know what questions to ask people?” They say, “It must be nice to have a flexible schedule!” So I thought I would give our readers a glimpse into a day in the life of a Community Journals reporter. First, there’s no typical day for a journalist. I write for both the Greenville Journal and Upstate Business Journal, so on any given day I could be covering a City Council meeting, interviewing a real estate developer about a new project or doing research on a breaking news story. My day is filled with phone interviews, in-person interviews, Internet research and – oh, yes – writing. 7 a.m. I wake up and immediately check email on my iPad to see if anything interesting has come in overnight. I scan news stories from Greenville and across the state and nation. Things that are happening
somewhere else may affect us here in the Upstate so I like to stay informed. 8:15 a.m. I’m headed downtown for our weekly news team meeting. Each week we meet to talk about the stories that we’ll all be working on for next week and future editions. We pitch story ideas and everyone helps each other with sources and provides input into the stories we’re working on. 11 a.m. Meeting is over. I check email and make a few phone calls. Twenty-three emails have come in since I last checked. Luckily some of them I just scan, decide they are irrelevant and delete. Noon. Today I’m having lunch with a PR rep to touch base and see if any of her clients have anything interesting going on that would make a good story. Even if I don’t come out with a new story idea, it’s a good idea to keep in touch with as many people as I possibly can. Story ideas come from everywhere. From social media, friends and colleagues,
There’s no typical day for a journalist. other news stories, press releases, message boards and tips from readers. I’ve even gotten story ideas from classified ads! 1:30 p.m. Headed to interview a business owner about new expansion construction. 2:30 p.m. On my way back to my office I take a call from a lawyer whom I’ve been playing phone tag
with. I wanted to get more information on covenants on a new development. Also for a story I’m working on. 3:30 p.m. Phone interview with Greenville City Councilwoman Lillian Brock Flemming who will be participating in UBJ’s Who’s Who panel. (Look for more details on that soon in UBJ.) 4:30 p.m. Deep into Internet research on a complex story I am working on. I somehow get off track and start reading about technology that was in the Sears catalog 30 years ago. Must. Get. Refocused. But this is fascinating stuff! 5 p.m. I have two more stories due tomorrow, so back to work. 6:30 p.m. I decide I can’t look at my computer anymore. I’m not going to lie. The truth is, yes, it’s great to not have to be in a cubicle in an office from 8 a.m. to 5 p.m. every single weekday, but it’s not like I’m sleeping all day and sitting on the couch eating bonbons (a saying my Mom used all the time). I have deadlines, and that sometimes mean I work nights, weekends and 12-hour days to get everything ready in time to go to print. I wouldn’t have it any other way.
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September 13, 2013 Upstate business journal 3
Volume II, Issue XXXVI
September 13, 2013
Worth Repeating “The better you’re dressed, the more people want to give you money.”
11
Gerald Glascock, director of the Southern Institute of Etiquette and Protocol.
“We thought, ‘How hard can it be?’ But it turned out it was harder than we thought.” Seth Greenstein, co-founder of Diamond Bullet Studios, on making the company’s first video game, “Contention.”
“We wanted to control out own destiny and build on everything that our fathers had done.” Camp R. Wynn, with Bert D. Barre, became a principal in Colonial Trust, the company led by their fathers, Barry Wynn and H. Walter Barre.
“If they can get over the fact there’s a hundred neighbors out there in the audience, they’ll do just fine.” Bob Howard, president of the Greenville Tech Foundation, on overcoming the fear of public speaking by imagining chatting with a neighbor in the driveway
An artist’s rendering of the renovated baggage claim area at GSP. Rendering provided by RS&H Architects and Engineers.
Verbatim
On the Fear of Public Speaking… “According to most studies, people’s No. 1 fear is public speaking. No. 2 is death. Does that sound right? This means to the average person, if you go to a funeral, you’re better off in the casket than doing the eulogy.” Jerry Seinfeld
4 Upstate business journal September 13, 2013
TBA Word is a company specializing in polymer technology and custom chemicals for the pharmaceutical and specialty manufacturing industries is looking to expand in Greenville County, adding several dozen high-paying jobs… Look for Jared, the Galleria of Jewelry, to open for business at Magnolia Park on Woodruff Road toward the end of October … Chocolate lovers, rejoice: franchise chocolate and fudge shop Kilwins will be opening at NOMA Square in just a few weeks …
UBJ News
All Thumbs With the advent of the internet came a wealth of information. We have access to all manner of data. We can calculate the cost of college for our children and their children’s children. We can evaluate retirement scenarios and measure historic rates of return for any number of allocations. For information to be useful, it needs to be relevant and reliable. Just because it came from a source online doesn’t make it true or, more importantly, applicable to an individual situation. We’ve all heard financial rules of thumb regarding how your age might relate to your asset allocation, or what percentage of working income one might expect to comfortably require during retirement, or how many times annual income should one’s mortgage be, or how much one needs to save to be successful later in life. Photo provided
BMW To Expand X5 Exports By Jennifer Oladipo | senior business writer joladipo@communityjournals.com
In addition to finished X5 vehicles, BMW’s Upstate plant will now be shipping the model parts and components to be assembled overseas. Parts and components have been shipped out of a leased facility operated by Syncreon Automotive in Duncan since 2011. The export operations will be relocated to a 413,000-square-foot facility now under construction adjacent to the forthcoming inland port in Greer. The building is being developed by Centerpoint Properties. In the Duncan facility, parts for the X3 were pulled together and packaged in sea containers that shipped to markets including Russia, Thailand, India, Indonesia, Malaysia and Egypt. The new operation with combined X5 and X3 imports will be about three times the size of the Duncan operation, which occupies 156,000 square feet. “Our export program enables BMW to invest in new markets where we see potential for future growth,” said Josef Kerscher, president of BMW Manufacturing Co., in a release. “Since 2011, demand for the X3 from emerging markets has nearly doubled and we believe the X5 will follow this trend.” The automobiles are assembled in other markets because of varying rules around imports and other issues. Finished vehicles are exported to
about 140 countries around the world. About 85 percent leave from the Charleston port, the rest from Savannah, Ga., and Jacksonville, Fla. The X5 and X3 components will be shipped out in sea containers in which engines and transmissions have been imported. More than 9,000 such containers are expected to be reused in this manner next year. According to Sky Foster, department manager of corporate communications at BMW Manufacturing, “Additional staffing at the inland port facility will be managed by Syncreon.” The announcement came just before another that showed a drop in sales of X model cars produced in at the Spartanburg plant. The company reported last week that sales of BMW brand vehicles increased 45.7 percent in August for a total of 24,523, compared to 16,835 vehicles sold in August 2012. Yearto-date, the BMW brand is up 14.8 percent on sales of 188,997 compared to 164,636 sold in the first eight months of 2012. However, sales of the X3, X5 and X6 were down 24.1 percent, 30.5 percent and 20.2 percent, respectively, compared to the same time last year. A comparison of year-to-date numbers showed only slight declines of 5.5 percent for the X3, 3.0 percent for the X5 and 5.3 compared to 2012.
Generalities fail to take into account your story, your situation, and your values. People are all different, and for some, working longer and saving a little less is perfectly acceptable. Some families are good with the kids helping out with their own college tuition. The beautiful thing about our country is freedom. The freedom to pursue your dreams and follow the goals that are important to you. Before applying some financial truism that might have been posted on Wikipedia by a college student, you might want to consider what the best economic answer is for you and your family. Paying debt off early in lieu of savings won’t always work out well. Roth conversions and even contributions are not always a good idea. Putting the kids’ savings ahead of your own might not work out so well in the long term. You may have heard that two parents can raise twelve children, but many times twelve children have difficulty caring for two parents. Your situation is your own, and considering it objectively is key to your economic success. Keeping up with your peer group won’t help you in later life. The peer group isn’t going to pay the mortgage or send the kids to college. Establishing your priorities and determining what you need to do in order to get there is certainly a prudent part of planning. Effective and sustained action is the key to success in the long term. Understand your plan. Make sure that it is yours, and make sure that your actions and words line up. We would love to help you. Christopher A. Brown, CPA, PFS, CFP® has been helping people plan and manage their money since 1995. Give us a call at 864-233-0808 or visit us online at www.falegacy.com.
September 13, 2013 Upstate business journal 5
UBJ Innovate “A lot of people are trying to find their way through today’s economy. They mostly know where they want to go, but they need a little help navigating. That’s where I can make the greatest contribution. A personal financial plan puts the odds in your favor here to help the obstacles along the way – byI'midentifying you navigate and the ways to get around them.” this complex financial world.
— Charlton Armstrong III, Financial Consultant
UCAN Completes Busy Summer Angel Network closes four investments in eight weeks While summer is traditionally a relatively slow period for angel investors due to vacation schedules, UCAN managed to stay plenty busy this summer, completing four investments during an eight-week span. Meet the newest members of UCAN’s diverse portfolio of early stage investments.
UCAN co-invested in Gastke this summer with Draper Associates, and the company is now steadily adding customers and gaining significant traction with strategic and capital partners.
I'm I'm her her e to e help to h I'm here to help you y navigate navigate youou navigate this this complex complex this complex financial financial world wo financial world.
Whether your investment goals include increasing your net worth, GASTKE With for so many optionsor creating a comprehensive financial saving retirement Although the company’s name is SELAH GENOMICS available,strategy it's difficult planning thatto includes insurance and estate planning a bit tricky to pronounce, their AuSelah Genomics is the third evodecide which way to go. techniques, Charlton Armstrong can assist you in your journey. You ditFile software is easy to say, and lution of one of UCAN’s earliest That's where I can help. can count onadvice him to to your financial goals and objectives and easy to use (for accountants, investments, Selah Technologies. Call me for to listen set then themplan intoonactionable strategies. yourturn financial the anyway). Gastke is a team of two Michael Bolick launched Selah right course. young, talented entrepreneurs from several years ago to commercialize “Arm”, as he is known to his friends and colleagues, completed California who moved to Greenville nanotechnology invented at his undergraduate work at Duke University and received his MD With With With so Carolina. many so options many so many op this spring to complete the Iron option Clemson University. The company degree from the Medical University of South He also Charlton Armstrong III, Yard accelerator program. was acquireddiffi by UK-based Lab 21 available, available, it'surology difficult it's difficult it's Financial Consultant completed specialty work inavailable, general surgery and at theto in 2009, and then late last year, 630 East Washington Street | Suite A University of Cincinnati, resulting in Urologywhich board certification. decide decide decide way which to go. which way wa to Greenville SC, 29601 Bolick spun his company back out Under the supervision 864-467-0007 | 877-467-0007 of his father, Arm began his parallel interest from Lab 21. That's That's That's where I where can help. where I can I he ca CArmstrong@ hilliard.com inwww.hilliard.com finance and investing by trading stocks and bonds while still The new company is called Selah in high school. He took courses atCall Duke with for the thought Call Call me me adviceofto setme for advice for advic Genomics, and the businessto is now Securities offered through J.J.B.school, Hilliard, and while in medical school completed attending business With backgrounds in accounting focused on molecular and genomic W.L. Lyons, LLC Member NYSE, your your yourfinancial financial plan on thefinancial plan pla on & SIPC 2007 course with Dun and Bradstreet. After completing anFINRA investment and software, they developed a diagnostic services for the healthright right right course. course. his training, Arm then served in the US Aircourse. Force as Major, Chief modernized cloud-based software care and pharmaceutical industries. of Urology, S.W. March AFB in Riverside, California. Arm returned suite to help CPA firms improve the This new iteration of Selah was home to Greenville, South Carolina where he became a partner efficiency of their audits. While that initially capitalized with help from with Greenville Urology. He also had staff appointments with and may not sound so exciting on the SC Launch and Nexus Medical C ha C r lt ha Charlton Armstrong on r lt III, A on r mA st r r m ong st r I o surface, it was compelling enough Partners, and UCAN invested this served as Chairman of the Department of Urology at Greenville Financial Financial Financial Consultant Consultant Consultant for them to be offered a spot (after summer as the company quickly Hospital System and Saint Francis Community Hospital. He retired they graduatedashington from the Iron Yard) scales Street up its business with major S 630 East 630 630 of East Washington East W |ashington Suite A W in August 2008 after three decades service. While it Street is evident in Boost VC, a Silicon Valley accel- biotechnology firms. Greenville Greenville Greenville SC, SC, 29601 29601 that Arm put much thought, dedication and SC, care 29601 into his medical erator program operated by the| 864-467-0007 864-467-0007 864-467-0007 | 877-467-0007 | 877-467-00 877-4 practice, he also became a student of the financial markets. And AVADIM Draperhilliard.com family – which is akin to hilliard. C CArmstrong@ hilliard.com so, inArmstrong@ September of C 2008, ArmArmstrong@ joined Hilliard Lyons to fulfill his royalty in the venture capital world. One of the largest issues facing www .hilliard.com furloughed career aswww a.hilliard.com financial www.hilliard.com professional. Call Charlton Armstrong today and see what he can do for you.
Securities Securities Securities offered offered through J.J.B. Hilliard, offered through through J.J.B. SECURITIES OFFERED THROUGH J. Lyons, J. B. HILLIARD,.L. W. L. LYONS, LLCLLC MEMBER NYSE, FINRA & SIPC 2007 W .L. W W.L. Lyons, Member Lyons, NYSE, L LC L Member LC Membe NYS FINRA FINRA FINRA & & SIPC 2007SIPC & SIPC 2007 2007
201 West McBee Avenue | Suite 401 | Greenville SC, 29601 Phone: 864-467-0007 | Fax: 864-467-9113 CArmstrong@hilliard.com | www.hilliard.com
6 Upstate business journal September 13, 2013
By MATT DUNBAR
PHYSCIENT Continuing with the life sciences theme, UCAN participated this summer in a national syndicate of angel investor groups that backed Durham, N.C.-based Physcient, a medical device company developing a new generation of smart surgical instruments. The company’s leading product in development is a Differential Dissector that uses smart technology to automatically differentiate between
softer and firmer tissues, leading to much faster and safer surgeries with significantly less intraoperative damage to surrounding tissues. The investor syndicate for Physcient was led by the Life Science Angels from the San Francisco Bay Area, and included several investor groups from the Carolinas to Pennsylvania. This broad co-investment activity points to an increasing trend in the early stage capital marketplace, as angel groups work together to fill the capital gap left behind by changing dynamics in the traditional venture capital industry. In addition to funding deals together, angel groups like UCAN are also working through the Angel Capital Association to impact and improve public policy for startups and investors on the federal and state level. You may have seen recent news about pending rules allowing startups to advertise their fundraising efforts, or about a new law in South Carolina that allows angel investors to claim a 35 percent income tax credit for qualified investments in South Carolina startups. In both cases, entrepreneurs and investors need to be well-informed about the nuances, opportunities and potential issues stemming from these new laws. If you would like to learn more about these new rules for startups and diverse investment opportunities for investors, follow us on Twitter at @UpstateAngels, visit our website at upstateangels.org or contact me at matt@upstateangels.org.
Matt Dunbar is managing director of the Upstate Carolina Angel Network.
Shirts That Bind May Make You Blind! Great dress shirts are essential elements of a proper wardrobe and always available at Rush Wilson Ltd. As with any garment, proper shirt fit makes all the difference. Usually we take a moment to measure our clients neck and sleeve length even when he states he knows which size he needs. Also, we ask how he cares for his shirts knowing some shrinkage may result from certain laundry preferences. Why? When Cornell University researchers tested white-collar workers, they found that half of the subjects wedged themselves daily into tight collars much smaller than their necks. Not only was this improper fit uncomfortable, it also adversely affected their vision by restricting the blood flow in the arteries leading to the eyes. The take away…beware, shirts that bind may make you blind! Proper fit offers positive results beyond looks alone. Properly fitting clothing is not only flattering, it makes you feel confident and comfortable all through the day. Who knows, you may even protect your vision! At Rush Wilson Ltd. our experienced staff can assure you have the best fit no matter the garment. If you’re looking for a great fit, stop by our downtown store, we’ll be happy to “size you up”!
23 West North Street, Greenville, SC 29601 864.232.2761 | www.rushwilson.com Open Mon.-Sat. 9:30am - 5:30pm Wed. 9:30am - 1:00pm
J83
hospitals and patients today is the negative health outcomes and skyrocketing costs associated with hospital-acquired infections (HAIs). Those infections come in many forms, but one of the most prevalent is catheter-associated urinary tract infections, or CAUTIs. Avadim LLC of Asheville, N.C., has recently entered the market with Theraworx, a non-toxic skin cleanser and protectant that has proven highly effective in inhibiting CAUTIs in hospitals. Given the inherent difficulty of preventing these types of infections, and the substantial financial penalties for hospitals due to HAIs under new Medicare and Obamacare rules, the Theraworx solution is quickly gaining traction in the marketplace. The company’s technology also has broad applications in consumer markets, including dermatology, cosmetic, feminine hygiene and veterinary settings, and the company hopes to launch additional product lines in those segments in the coming months.
Tailored
by the Purveyors of Classic American Style
September 13, 2013 Upstate business journal 7
UBJ MILESTONE
Colonial Trust Celebrates a Century
At S.C.’s oldest – and now only – chartered trust company, two father-and-son teams are in it for the long haul By Sherry Jackson | staff sjackson@communityjournals.com
Colonial Trust President Barry Wynn, left, and Chairman H. Walter Barre.
An original Colonial Trust Company certificate of stock from the company’s founding in 1913.
businessmen R.B. Cleveland, Thomas Screven and Julian Calhoun at a time when Spartanburg was transforming from a poor farming community to a booming textile manufacturing center. The Cleveland family remained involved with the company over 75 years until 1989, when current owners H. Walter Barre and Barry D. Wynn acquired the business from Jesse Franklin Cleveland. Barre and Wynn, both Spartanburg natives, have known each other from childhood. The duo had already worked together for 13 years at the Robinson-Humphrey Company as financial consultants before purchasing Colonial, and said they wanted to build something of their own to better serve clients. “There was very little active busi-
8 Upstate business journal September 13, 2013
“We were the oldest of our breed, and now we’re the last.” Barry Wynn
ness at Colonial Trust at the time,” said Barre, but the two men saw potential in the solid reputation and long-term relationships the company had established. In fact, Colonial has managed one of its trusts since 1923 from a client who set it up to provide indigent care at what is now Spartanburg Regional Healthcare System. The original goal of the company was to manage and administer trusts along with conducting insurance, mortgage and wealth management for their clients. That broad charter has allowed Colonial to be pretty
consistent in the array of services provided to clients. In the 1940s, ’50s and ’60s, the company focused heavily on property and casualty insurance in addition to trust services. After World War II and the Korean War, Colonial worked closely with the Veterans Administration serving as guardian or conservator for disabled veterans. Over the years, the partners saw others in their industry gradually sell out to large banks, Wynn said. “We were the oldest of our breed, and now we’re the last.” As one of the few privately owned trust providers in the nation and the only one in the state, Wynn said Colonial’s focus continues to be “all about personalized customer service,” noting that most of the larger banks with trust personnel
Photo by Greg Beckner
It’s not every day that a company turns 100 years old. Colonial Trust Company, which has offices in both Greenville and Spartanburg (along with Charleston and a newly announced Columbia location), celebrated its 100-year anniversary in style last week at the BMW Zentrum Center. The invitation-only event featured high-profile speakers Gov. Nikki Haley and C. Bruce Johnstone, managing director and senior marketing investment strategist of Fidelity Investments, who presented about 250 customers, friends and associates with an overview of worldwide economic factors and investment strategies. The oldest, and now the only, state chartered trust company in South Carolina, Colonial Trust was established Aug. 2, 1913, by Spartanburg
Self Employed & finding it more
difficult to get a mortgage?
Give us a call. We originate and underwrite all our mortgage loans so we can be more flexible than lenders like commercial banks who will sell your loan to the secondary market. Colonial Trust Company was located in downtown Spartanburg, in the building in the upper left of this historic photo from the 1940s Photo provided
in-house typically provide services from a home office location far away from many of their customers. Wynn and Barre have gone so far as to arrange for home maintenance and monthly bill paying for some of their clients. “We do things a little more personally and are a little more flexible,” Barre said. The two believe the approach has paid off. In 1989 when they purchased the company, Colonial Trust had $20 million in trust assets; today it has close to $800 million in trust assets, four offices and 18 employees. Looking ahead, the partners are transitioning their sons Bert D. Barre and Camp R. Wynn into a deeper involvement in the company’s management. The younger Barre and Wynn joined the firm in 2001 and were made principals in 2007. They now handle more of the long-term goal planning, Barre said. Camp Wynn said the younger men decided to join the family business because “we wanted to control our own destiny and build on everything that our fathers had done with the cornerstone of customer service,” adding both had an interest in finance and had worked at larger firms prior to joining Colonial. The company plans to continue to grow its presence in South Carolina and announced the opening of a new Columbia location office at the an-
Security. Stability. Strength.
niversary celebration. “We don’t want to grow just to grow,” said Bert Barre, “but I do see us continuing to expand throughout the state as a boutique firm.” “One of the things that make us unique is that we’re two father-andson teams, and we’re in it for the long haul,” Walter Barre said.
TIMELINE: 1913: Colonial Trust was established
1989: Current owners H. Walter Barre and Barry D. Wynn bought the company 1996: The Greenville office was established by Johnnie Mac Walters 1996: Colonial Asset Management was created as a sister company to Colonial Trust 1999: Colonial moved to current headquarters on South Pine Street in Spartanburg 2001: Bert D. Barre and Camp R. Wynn joined the firm
2007: Bert and Camp became principals in the company
2008: David Humphreys opened the Charleston Office 2013: Celebrated 100 year anniversary of the company
September 13, 2013 Upstate business journal 9
UBJ News
Subscription Medicine
Portrait of a Patient
• 40-65 years old • Avg. $75,000 household income • Professionals, postal workers, CEOs, custodians, executives and teachers • $1,500 annual average cost of concierge care
Concierge practices are a growing healthcare model By April A. Morris | staff amorris@communityjournals.com
When the Affordable Care Act (ACA) is fully implemented, experts predict that between 25 and 30 million people will join the newly insured in the United States. With aging physicians retiring and fewer entering general practice, experts also predict longer waits in the doctor’s office. In response, concierge medicine – also called boutique practices or direct primary care – has become a growing trend. The treatment model involves patients paying a monthly or yearly fee for increased, no-wait access to their physician. According to PartnerMD, a concierge medicine franchise, physicians reduce their caseload from approximately 2,000 patients to a few hundred, allowing for more “truly
personal primary care.”
A gradual trend
Founded in 2003, PartnerMD has experienced 10 percent growth over the last five years and recently expanded into the Upstate, says CEO Linda Nash. She said the trend towards concierge medicine has grown over the last few years as the medical climate has become more challenging for doctors and for patients in terms of access. Nash said she believes the ACA has generated more interest in the model and many people don’t consider it a luxury buy. The average household income for her company’s patients is $75,000, she said, adding, “I thought it would be quite a bit higher.” Each physician in the PartnerMD
Let’s Get Real:
Relationships at work and at play Join us for our September Salon when we will look at how, for most people, relationships are the most meaningful element in their lives. Do you have the skills necessary to make your relationships flourish? September 17th, 6:00-7:30 pm St. Francis - Downtown Campus Bernadine Center, Room 302 Thank you to our sponsors!
Admission is free, but registration is required. Visit www.tedxgreenville.com/salons to register or for more information. 10 Upstate business journal September 13, 2013
practices has 10 scholarship patients who do not pay the $1,900 annual fee, she said. Physicians have several reasons for going into boutique medicine, including difficulty affording the rent for a large office, caseload burnout or seeking a different way to practice, she said. Some patients are seeking this higher level of care because “they are people who haven’t been heard in the past.”
predict the risk of heart disease, memory loss and other issues for patients who “care about their health and want to go the extra mile for their health.” “The bottom line is the premium dollar given to the insurance companies doesn’t fund primary care, it just covers catastrophic care,” he said. Phillips added that he was pleased that he made the switch. “This is the ideal practice.”
A matter of convenience
Concierge medicine is not a bad idea, but it’s not a solution for the entire healthcare system, said Dr. Angelo Sinopoli, vice president for clinical integration and chief medical officer of Greenville Health System. He sees it as one model of care that is emerging for patients and a good fit for those who “need more time to communicate, want that attention and want to feel like they’ve had all their questions answered by a physician.” In the face of a physician shortage, Sinopoli anticipates patients will be seen by more nurse practitioners and physician’s assistants along with care managers and health coaches. Not using physicians for routine checks like those for blood pressure will also help patients be seen, he added. Access to a physician is what concierge practices offer, and the Upstate is fortunate in that it has a medical school that is training additional physicians who will most likely stay in the area to practice, helping to relieve the shortage, said Sinopoli. “It’s a really good mechanism for increasing the number of doctors in a community,” he said. Clinics like MD360 and nighttime hours for offices offer patients more access to doctors, Sinopoli said. “That will give people more ability to get access to their doctors outside traditional work hours. I think that will satisfy a lot of the need that people have to see physicians at their convenience.”
For Howard Einstein, concierge medicine is a matter of convenience and is worth the investment. Einstein’s physician switched to a concierge practice, and the patient followed. The convenience factor of no-wait or shortwait appointments and instant communication were important, Einstein said. He cites a recent trip for blood work that took only 10 minutes. “I don’t ever sit in the lobby.” Einstein said a yearly physical where the doctor takes time to explain all of the results and issues a 10-page report is something he likes. “I feel like I have a connection with my doctor because he knows everything about me. It’s been nothing but a positive experience for me.” Dr. Ron Phillips, a member of MDVIP, said he was already researching how to move to a concierge medicine model on his own because “it fits right in my medical ethic.” Phillips came from a private practice with five physicians and 35 staff members, he said. Before the switch, he was seeing up to 35 patients each day. The concierge approach “combines old-fashioned time and availability with cutting-edge technology and prevention,” said Phillips. Now he sees about 15 patients each day and can spend 30 minutes to two hours with them during an appointment, he said. Phillips said a benefit of concierge medicine is that he can offer tests that
Not a cure-all solution
UBJ News
Airport Continues $115M Renovation Effort By Sherry Jackson | staff sjackson@communityjournals.com
Renovations are moving along at the Greenville-Spartanburg International Airport with changes already complete for the rental car counters, construction underway in the baggage claim area, and new retail and concession options planned. The four-year, $115 million effort dubbed WINGSPAN, which kicked off in June 2012, will be the second-largest renovation and expansion effort since the airport opened in 1961. The goal of WINGSPAN is to increase capacity, improve efficiency, incorporate safety processes, integrate sustainable practices and impact the local economic landscape, said GSP spokeswoman Rosylin Weston. “When completed, we should be able to handle projected growth for the next 20 years,” said Weston. Upgrades and renovations will be able to accommodate new airlines and additional passengers – up to 4 million annually. The airport attracts 1.8 million passengers annually with 13 departure gates. Six major airlines offer more than 50 daily nonstop flights to 18 major cities across the U.S. One of the first renovation projects involved relocating
the rental car customer service center from inside the airport beside the baggage claim area to outside in Garage A. That has now been completed, and all rental car operations are now handled from one central location. Airline passengers will enter into a grand hall that will include additional dining and retail options. Chick-fil-A, Greenleafs Grille, Dunkin’ Donuts, Baskin-Robbins and Hudson News have all signed on. Renovations have already begun in the baggage claim area and are scheduled to be completed March 2014. Three new baggage carousels will increase capacity by 50 percent. The carousels will also slope, making it easier for passengers to retrieve their bags. The buildout has also begun in the concourse areas, with a Thomas Creek Grill in each concourse that will be operated by MSE Branded Foods. The new restaurants are not
An artist’s rendering of the renovated ticket counters at GSP.
affiliated with Thomas Creek Brewery beyond the use of the name to create a local connection, said Tom Davis, brewmaster and brewery manager at Thomas Creek. Davis does, however, expect that Thomas Creek beer will be served to travelers. With an eye towards sustainability, the airport intends to do its part by harvesting rainwater that can be used to flush toilets. The front façade of the terminal will include 700 feet of glass
RENDERING provided BY R S & H Architects and Engineers
that will “not only be beautiful,” said Weston, but will also reduce the airport’s dependence on artificial lighting. In January, water-bottle filling stations will also be installed in the baggage claim area and throughout the terminal. Installing these stations is a way to address the airport liquids ban that requires travelers to discard beverages before passing through the security checkpoint, as well as the environmental issue of disposable plastic water bottles thrown in the trash daily, said Weston. For more information, visit WINGSPAN’s website at elevatingtheupstate.com.
CARLTON MOTORCARS
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UBJ guest column
It’s A Manufacturing Renaissance Manufacturing is making a comeback in the United States with an increasing number of companies investing in domestic manufacturing facilities. Lower labor costs, lower energy costs due to natural gas, increased automation and productivity, and a desire to consolidate production and research facilities have contributed to this trend. Much of the country’s manufactur-
BY THE NUMBERS • The average salary for a manufacturing job is $47,192; the average salary for other jobs in South Carolina is $35,620.
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• The manufacturing sector employs approximately 15 percent of all South Carolinians • There are more than 5,000 manufacturing businesses in S.C. Although this represents only about 4.5 percent of all establishments in the state, the sector paid more than 20 percent of all wages paid in South Carolina. • Manufacturing’s share of South Carolina’s GSP (Gross State Product) is $24.9 billion – 20.9 percent of the state’s entire GDP.
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Sources: The National Association of Manufacturers, the U.S. Department of Commerce, the South Carolina Department of Commerce and the South Carolina Manufacturers Association.
ing growth and expansion is seen in the Southeast. Here, industrial manufacturing is thriving. For example, GE is building natural gas turbines here in Greenville to ship around the world. Mitsubishi Electric also recently built a $230 million transformer manufacturing facility in Memphis, Tenn., which created hundreds of new jobs. Southern states are particularly appealing to manufacturers because they are “right to work” states, reducing the possibility of workers unionizing. Other reasons that companies are choosing the South include favorable business climates, incentives, lower cost of living, quality of life and access to major markets. The state of South Carolina has experienced a manufacturing boom in the past two years. The state’s manufacturing infrastructure is a major draw for companies. Industry leaders such as BMW, Boeing, Michelin North America and ZF Transmissions call South Carolina home and have invested more than $7 billion in new projects in the state. The largest manufacturing employer in South Carolina, Michelin North America, recently announced significant investments in Anderson County. This $100 million project will generate 100 new jobs by 2014. Furthermore, the Upstate area benefits from having a significant base of manufacturers. These manufacturers are now more competitive due to lower energy costs, advanced manufacturing trends and increased efficiency and productivity. As large manufacturers develop and expand production in the area, their suppliers are subsequently relocating to the region. For example, according to BMW’s website, “about 40 BMW suppliers are now located in South Carolina within a few hours’ drive of the Spartanburg County plant,
Photo provided
By BRIAN GALLAGHER
The BMW Manufacturing plant in Spartanburg County.
creating more than 10,000 jobs and dramatically multiplying the economic impact of the plant to the region.” In addition, this investment creates a ripple effect for companies that directly and indirectly support manufacturers. Upstate manufacturing is also trending toward more exports. In 2012, South Carolina ranked 17th in the U.S. for exports, with distribution to 198 countries. The total topped $25.3 billion, an increase of 2.23 percent from 2011, according to the South Carolina Department of Commerce. Commerce also states that South Carolina’s top export industries last year were vehicles, machinery, rubber, electrical machinery, plastics, optics and medical equipment, paper and paperboard, organic chemicals, wood pulp and cotton yarn and fabric – many of which have a manufacturing presence in the Upstate. Optical and medical equipment saw the largest percentage increase, growing 19 percent, followed by rubber prod-
ucts and plastics. The export industry is expected to continue to expand in the Upstate with the new South Carolina Inland Port, which anticipates receiving its first cargo in October 2013. The inland port will help local manufacturers move more products to the Charleston port by transferring shipping containers directly between the truck or train and the ship, therefore increasing the ability to export goods at a lower transportation cost. The port also has potential to spur future economic development in the area surrounding the site. Despite the fact that the manufacturing industry in the U.S. is prospering, one challenge many domestic companies face is a shortage of qualified workers. When companies offshored, the U.S. lost a generation of the highly skilled technicians needed in factories. Additionally, younger students don’t realize the potential in the manufacturing industry. Without a bank of skilled workers to replace those that are retiring, there is a disparity in available talent. The Upstate is adapting and innovating in order to meet this need. The new Greenville Technical College Enterprise Campus will help train and prepare the next generation of workers for the highly skilled advanced manufacturing jobs of the future. These employees will fulfill the needs of the existing manufacturers as they expand, as well as help to bring new companies to the area. Trained workers are an imperative part of the manufacturing infrastructure and will help ensure the continued manufacturing success of our region. As we continue to become more competitive, this manufacturing resurgence will result in increased capital investment, a rise in exports, more job opportunities and an increase in gross domestic product. “Made in South Carolina” holds a tremendous amount of promise for us all.
Brian Gallagher is director of marketing for O’Neal Inc., a Greenville-based integrated engineering and construction firm that specializes in designing and constructing manufacturing, process chemical, and pharmaceutical facilities.
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September 13, 2013 Upstate business journal 13
UBJ News TALENT
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An artist’s rendering by the Lawrence Group shows a long-term plan for Pendleton Street.
Slow & Low: Rock and Rye Whiskey
Westside Plans Take Shape
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Upstate Business Journal ROOST
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14 Upstate business journal September 13, 2013
Westside planning efforts moved forward with a public presentation last week at the Kroc Center that showcased information gathered last month at a weeklong design workshop to receive community input. The consulting and planning team led by the Lawrence Group presented its latest vision for Greenville’s Westside and answered questions from area residents. The three-year planning project, called Connections for Sustainability, is funded through $1.8 million in grants from the U.S. Department of Housing and Urban Development (HUD) and the U.S. Department of Transportation (DOT) as part of the interagency Partnership for Sustainable Communities. The city’s proposal was one of 42 chosen nationwide, and only one of 14 to receive joint funding from HUD and DOT. The Westside encompasses the neighborhoods of Southernside, West Greenville, the West End, Hampton-Pinckney Historic District, and the recently renamed Village of West Greenville. The Lawrence Group presented both long- and short-term plans to reduce traffic lanes on Pete Hollis Boulevard and Pendleton Street, install bike lanes,
put in wide sidewalks on Willard Street and give the Queen Street bridge new lighting and paint. The proposal includes re-imagining the Louis Street Underpass as a colorful entryway into the Village of West Greenville, while West Washington Street Bridge would get a large pedestrian and bicycle walkway. The plan features multiple green spaces, with a suggested rain garden along the Swamp Rabbit Trail as well as several proposed parks, artwork and other public spaces throughout the Westside. The consultants recommended that the city modify existing transit service to include direct service to the Kroc Center and A.J. Whittenberg Elementary School, establish a new route along College Street and Pete Hollis Boulevard and expand operating hours from 5 a.m. until 11 p.m. The consulting team also suggests introducing a new Westside trolley that would provide direct links to the Kroc Center, The Village of West Greenville, the Community Center and St. Francis Hospital. The team also showed what key areas such as Washington and Hudson, Newtown, West Greenville and Pendleton Street could look like
UBJ News
The Exchange is Coming...
TSA Expands Pre-Check Program to GSP By Jennifer Oladipo | senior business writer joladipo@communityjournals.com
The Greenville-Spartanburg
in the future. The Lawrence Group invites continued public comment as the team “begins to look deeper into some of these ideas and begin to develop policies and implementation goals
Beginning January 1, 2014, individuals and small businesses (50 or less full-time-equivalent employees) will have access to affordable coverage through the Health Insurance Marketplace. This marketplace offers “one-stop shopping” to find and compare private health insurance options. The open enrollment period for this marketplace begins October 1st.
GSP will have to make some equipment changes in order to participate, but these will have no bearing on the planned renovations that will consolidate the airport’s two checkpoints. Eligible passengers include U.S. citizens who are members of frequent traveler programs invited by participating airlines and those who are members of a U.S. Customs and Border Protection Trusted Traveler program. Later this year TSA will launch an application program, allowing more U.S. citizens to enroll. Eligible passengers traveling on Alaska Airlines, American Airlines, Delta Air Lines, Hawaiian Airlines, United Airlines, US Airways and Virgin America may receive expedited screening benefits. JetBlue and Southwest are expected to begin participating when operationally ready.
for the plan,” said Christa Jordan, livability grant coordinator. Planning efforts will continue through December, when the final plan is to be presented. The next update is slated for Saturday, Nov. 2.
Employers are required to provide a notice to all employees informing them of the Marketplace, potential tax credits, and information on any employer plan. Notices must be sent prior to October 1st and within 14 days for future new hires. COBRA notification has also been revised and added information about the Exchange. The notice requirement is tricky; don’t try to do it alone. Look to companies like Propel HR or your health insurance agency for help. The DOL also has a model notice on their website. Most news about the exchange explains it as a solution for individuals that can’t get coverage elsewhere, but it might be an option for your business. If you have 50 or fewer employees, the Small Business Health Options Program (SHOP) might be a solution to your health insurance needs. It is one place to compare price, coverage and types of coverage, plus your company may be eligible for a small business tax credit by using SHOP. You can access the SHOP yourself or look to an agent for guidance. The Exchange offers new avenues to the traditional health care model and as a business owner, make sure you are keeping up with all aspects of Healthcare Reform. The Exchange REALLY is coming; don’t be left in the dark!
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International Airport (GSP) was named one of 60 airports to participate in a pre-screening program that expedites security screenings for certain passengers. The Transportation Security Administration (TSA) has already implemented the program at 40 airports, bringing the total to 100. Pre-approved passengers will have their status embedded in the barcode on their boarding passes. They will not have to remove shoes, light outerwear or belts from their bodies or remove laptops and liquids from their bags. A TSA spokesperson said there is no way to determine how much time the expedited process would save passengers, but more than 15 million passengers have participated in the program since it launched in October 2011. A date for when the program will begin at GSP has not yet been set, but the 60 new airports are expected to see implementation by the end of the year. Rosylin Weston, GSP vice president of communications, said the airport is pleased to have been included in the program. A TSA spokesperson said the agency considers many factors, including airport and checkpoint layout, in determining when and where the new procedure will be implemented. Officials said like other airports,
The exchange is coming, the exchange is coming… Just like Paul Revere warning the colonists, it is time to warn your employees that the exchange is on its way. The Health Insurance Marketplace opens for business October 1st and employers need to know Lee Yarborough what this means to them.
September 13, 2013 Upstate business journal 15
cover story
Please Pass The Business From dinner manners to public speaking to dressing the part, business etiquette is all about sending the right message By Jennifer Oladipo | senior business writer | joladipo@communityjournals.com
“Customers won’t necessarily notice what you do wrong until your competitor does it right.” Gerald Glascock, director of the Southern Institute of Etiquette and Protocol
T
hink about your most recent professional interaction. Your posture, clothing, greeting, email, even jewelry and nametags were part of unspoken codes of business. Getting them right conveys a message – and so does getting them wrong. That’s why some people are turning to formal etiquette training as an investment in their careers and businesses. South Carolina is home to one of the most prestigious training grounds in the nation, the Buckley School of Public Speaking in Camden. Greenville’s Caroline Buxton Avinger, an instructor at the school for 15 years, recently took the helm from founder Reid Buckley. She has worked with engineers with near-crippling stage fright, as well as military gen-
16 Upstate business journal September 13, 2013
“The most important thing people need to remember is to be prepared and to practice and to not try and wing it.” Carolina Buxton Avinger (shown below), president of the Buckley School of Public Speaking
erals who want to keep from fumbling over formal dinnerware while delivering classified briefings. The Buckley School has been something of a hidden gem. Scores of employees from Milliken and Fluor Corporation’s Greenville operations regularly receive its training, as do others from the Heritage Foundation, Philip Morris and the U.S. Department of Defense. Issues of etiquette know no professional bounds.
Getting Lazy
Businesses in general are getting increasingly “lackadaisical” about proper etiquette, said Gerald Glascock, director of the Southern Institute of Etiquette and Protocol. He said laziness may cost them more than they think. “They get outclassed by their competitors very easily when they stop doing simple etiquette things,” Glascock said. “Customers won’t necessarily notice what you do wrong until your competitor does it right.” People tend to neglect etiquette as they move up in their companies, only seeking to polish skills when on the job hunt, he said. The recent business world push toward better customer service is good, but often still lacks the
Etiquette Tips from the Pros • Dress like you’re meeting the most important person in your life. • Send a written thank-you with appropriate design on high-quality paper. • Learn what is considered passive, aggressive or offensive to other cultures. • “Winging it” is a myth; you need to practice. • Nerves are normal, and can be channeled into energy and dynamism. • Silence is golden. It gives you and your audience a chance to think.
every one of them,” Glascock said. Humans send messages no matter what they do, so controlling the body means controlling the message.
Working the Crowd
break him of the habit within a week. Howard believes most people are their own worst enemies when it comes to public speaking because they don’t give themselves enough credit. He said people who are able to chat with a neighbor in the driveway have what it takes. “If they can get over the fact there’s a hundred neighbors out there in the audience, they’ll do just fine,” he said.
One big mistake people make is stuffing their faces at networking events. “They didn’t invite you because they thought you were hungry. They invited you to make business acquaintances or maybe help someone,” Glascock said. He said the people who are engaged least at such events are the ones whose mouths are full. It is even more important to understand the goals of a meeting when doing business across cultures. Ken Zwerdling, CEO of Foreign Staffing Inc., said it’s important to know when social banter is a necessity and when it’s taboo. Sending representatives of the wrong rank or gender could be a costly mistake in some countries. While etiquette for every culture is different, there is one faux pas Americans tend to make wherever they go. “Most Americans are too arrogant and they don’t show respect for other cultures,” Zwerdling said. “And they assume people can do business in English.” Even if they can, it’s best not to assume that parties understand each other fully.
Looking Good
Investing Time
ENGAGE: Where to learn you some manners The Academy of Etiquette and Charm etiquetteandcharm.com
The Academy of Etiquette and Charm etiquetteandcharm.com
Buckley School of Public Speaking buckleyschool.com
International Business Etiquette resources
Charleston School of Protocol charlestonschoolofprotocol.com
Foreign Staffing, Inc. foreignstaffing.com/about
Deb Sofield, executive speech and interview coach debsofield.com
Southern Institute of Etiquette and Protocol (Camden) southern-etiquette.com
proper image that goes along with it.
Smooth Talking
Avinger said good public speaking skills are not so much about being a great orator as they are about being poised and convincing. When professionals demonstrate good public speaking skills, it “encourages people to trust them and to do business with them. So it becomes business strategy.” Bob Howard, president of the Greenville Tech Foundation, was one of her students at the Buckley School during a career transition from Bank of America to director of the Greenville Symphony Orchestra. “In the bank, I had all kinds of advertising and thousands of other employees supporting the bank’s message. At a small nonprofit, we didn’t have that,” he said. “A lot of the messaging fell to me, and so I wanted it to be the best it could be.” He said his stint at the Buckley School included playback of his own talks and feedback from students and instructors. Practice with everything from toasts to debates boosted his confidence. A jarring activity where rocks were dropped into a metal bucket every time he said “um” helped
Glascock said even as the business world drifts toward casualness, welldressed people are assumed to be successful and therefore draw business. It is true across generations. “The better you’re dressed, the more people want to give you money. If you get a reputation about being the bestdressed person, people are always going to ask your opinion on something,” he said. “If you dress down, they’re not going to respect your opinion.” Beneath the clothes, the body itself tells a lot. Even if certain postures and gestures must be learned, our ability to read them comes naturally. “You’re genetically preprogramed to read body language. You have 43 muscles in your face that can create over 10,000 gestures, and you can read
Formal etiquette training tends to occur in the course of a day, a weekend or a week. Most etiquette schools offer intensives at their own locations or will travel to companies. Even after training, experts suggest taking every opportunity to sharpen skills. “The most important thing people need to remember is to be prepared and to practice and to not try and wing it,” Avinger said. She encourages people to give a blessing or toast or act as a spokesperson for a group whenever possible, allowing time to practice in less stressful situations. After all, it’s the little things – the ironed shirts, handshakes and salad forks – that tell the bigger story of who you are, and who you want to be.
September 13, 2013 Upstate business journal 17
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DIAMOND BULLET TARGETS TEEN PROGRAMMERS Student-owned company creates video game for robotics competitions By LEIGH SAVAGE | contributor | lsavage@communityjournals.com
S
eth Greenstein hasn’t finished college, but he already has a decade of experience as a computer programmer. Now his company, Diamond Bullet Studios (dbsgames. net), is creating products designed to lead more teenagers toward engineering and technology. Greenstein, who will graduate from Furman in 2014 with a degree in computer programming, said the company’s two recent products, “Catalyst 2012” and “Catalyst 2013,” were not designed with profit in mind but were released for free to thousands of high school teams participating on FIRST Robotics Competition (FRC) teams. FIRST (For Inspiration and Recognition of Science and Technology) is an international nonprofit that organizes robotics competitions for elementary, middle and high school students with the goal of inspiring future leaders in science and technology. For high school students, the competition involves designing, building and programming 100-pound robots to play interactive games. “The whole program is designed to encourage students to pursue STEM fields – to get excited about science, technology, engineering and math,” Greenstein said. Co-owner Curtis Todd, now a senior at Southern Wesleyan University in Central, said the Upstate-based company is a labor of love. “We’re not really making a whole lot of money, but it’s a passion for us,” he said. “Each time we talk to kids, they tell us how much they enjoy the game. It’s all about inspiring these kids go to into en-
gineering when they are older.”
– Todd, Greenstein and Eric Bickle Jr. – decided to create another game, this time something quick and simple. Two weeks later, “Mower,” a Diamond Bullet got its start when the high lawn-mowing simulator, was released and school friends worked together on a FIRST Ro- became a modest success on the Xbox Live Indie botics Competition team. As sophomores in Game Marketplace, with 6,000 downloading it 2007, they decided to use their growing technology skills to design and produce video games. They thought they might create three games in a year, but it took three years and thousands of hours of effort to complete “Contention,” their first game. “We thought, ‘How hard can it be?’ But it turned out it was harder than the we thought,” Greenstein said. Selling the game was an afterthought, but the teenagers learned valuable lessons about creating content, writing scripts, adding textures, and coordinating music and sound effects. They also learned about “scope creep,” continually adding features that delayed completion. The company ended up selling a handful of game DVDs to friends. Three founding members
An early start
18 Upstate business journal September 13, 2013
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“We thought, ‘How hard can it be?’ But it turned out it was harder than we thought.” Seth Greenstein, co-founder of Diamond Bullet Studios
for free and 1,000 paying for the game. Then, since Todd was mentoring a high school FIRST Robotics team, Diamond Bullet created a robot driving simulator to help the team practice for competition.
Teaming up with FIRST
After the simulator was showcased at the state competition, it quickly escalated to the top of the international FIRST organization, which will host more than 350,000 students on more than 32,000 teams this year. FIRST estimates that “Catalyst 2012” was released to more than half a million students around the world. The game and its subsequent version, “Catalyst 2013,” earned an ardent following,
and Todd said when a live Web feed announced that Diamond Bullet would be creating “Catalyst 2014” for release in January, “fans were screaming.” “We were impressed by their initiative and their product,” said Kate Pilotte, a manager with the FIRST Robotics Competition. “We also loved the idea that they are FRC alumni.” After releasing “Catalyst 2014,” Greenstein and Todd aren’t sure if the company will continue doing business. “We just brought in a new 3-D artist and a new programmer, and we’re trying to expand right now,” Greenstein said. “There is lots of interest even though we are not promising pay. We put thousands of hours into this and we
don’t get paid nearly an hourly wage for that, just a flat fee for the game.” Graduation may bring the need for a higher-paying job, but Todd and Greenstein said their hours spent on the company have already paid big dividends. “Looking at all we’ve been able to do, having a company, working with FIRST – I’m pretty confident we can do what a job will require,” Todd said. “Either we’ll get something off the ground after graduation or we’ll continue this as a hobby,” Greenstein said. “We realize graduation will change how things are working, but our mindset is, we’ve learned a lot, released games to the whole world, and we’re happy with what we’ve done.”
(TOP PHOTO) Chris Ziegler with Diamond Bullet Studios helps young players with “Catalyst 2012” at a FIRST event. (AT LEFT) The Diamond Bullet Studios team.
September 13, 2013 Upstate business journal 19
UBJ Square Feet
New Publix Hybrid Store Set for Greenwood By Sherry Jackson | staff sjackson@communityjournals.com
Construction will begin next month on a new 49,000-squarefoot Publix hybrid store at The Shops at Publix Pavilion in Greenwood. Publix will be the anchor store at the new 71,000-square-foot shopping center. The center is located in what is called a regional trade area serving six counties with an approximate population of 260,000. “We at the city are very excited about Publix coming to Greenwood,” said Greenwood Mayor Welborn Adams. “Publix has an outstanding reputation for quality stores and also for being wonderful corporate citizens. I welcome Publix to Greenwood and look forward to many shopping trips there.” The new hybrid concept blends elements of its Greenwise Markets with its regular Publix grocery stores. The new concept will include
expanded produce, bakery, deli and prepared foods, as well as specialty cheeses and wines, a culinary center and floral department. Zimmer Development Company and Taylor Development and Land Company will be leading the project. In addition to Publix, approximately 22,000 square feet of new retail space and a 0.44 acre outparcel are also available. The store will be located at SC Highway 72 Bypass and Mathis Road and is scheduled to open September 2014. For additional information on this development, visit cbre.com/ publixgreenwoodsc.
RENDERINGS provided
The Shops At Publix Pavilion (a new Publix-anchored shopping center) is scheduled to open September 2014 with ±22,050 of retail space and ±0.44 acre outparcel available.
Decades of Trust. Confidence in the Future. 1993
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2003
2006
2009 864.467.0085 WWW .M ARCHANT C O . COM
Marchant Property Management, LLC is formed to provide tenants, homeowners and investors across the Upstate with a variety of property management services.
20 Upstate business journal September 13, 2013
2013
Plans Unveiled for Stone and North Main By Sherry Jackson | staff sjackson@communityjournals.com
Last week local residents got a firsthand view of what the corner of Stone Avenue and Main Street may look like in a few years. After getting input from key neighborhood leaders and reviewing the Stone Avenue Master Plan, Charleston-based developer The Beach Company and Greenville architects McMillian Pazdan Smith presented conceptual plans at a public meeting.
The mixed-use development will replace a now-vacant 4.5-acre lot owned by the Collins family. Flats and some retail will front Rowley Street but the bulk of the retail space will be at Stone and Main. “We are very excited to be planning our second mixed-use community in the downtown Greenville market,” said Alan McMahon, development associate at the Beach Company. “It will have a Main Street
RENDERING COURTESY OF MCMILLAN | PAZDAN | SMITH
address and is located on one of the most visible corners in Greenville.” Plans show several three- and four-story buildings that will have a total of 226 units, 336 parking spaces and 21,175 square feet of retail space. The plans call for 116 of the units to be one-bedroom along with 45 studio apartments, 44 two-bedroom and 21 three-bedroom. There will be a community pool, clubhouse and fitness center. Public spaces, trees and wide sidewalks will also be incorporated. “This site along with our site on Church Street and University Ridge both offer the opportunity to live in one of the most acclaimed downtowns in the Southeast and in the country,” McMahon said. The Beach Company hopes to break ground in late summer or early fall 2014, and construction will take approximately 18 months to complete.
DEALMAKERS KDS COMMERCIAL Properties announced: Larry Webb represented the Greenville County Commission on Alcohol and Drug Abuse in the acquisition of 11 Cleveland Court, Greenville. The 3,833 SF office space will be used for their new administrative offices. Larry Webb and Brad Doyle represented seller in the sale of 4015 Pelham Court,
Greenville. The 10,000 SF investment property was 100 percent occupied. Frank O’Brien represented the landlord in the leasing of 1,300 SF at 700 E. North St., Greenville. Mike Kiriakides represented the purchaser in the acquisition of 360 Sloan Road, Woodruff. Brad Doyle represented the landlord in the leasing of 2,000 SF
of office space at 107 Hillcrest Ave., Simpsonville. The tenant, A+ Prep, plans to open an educational facility. SPENCER/HINES announced: Andy Hayes and Ben Hines represented STR Realty Inc. in the sale of a 85,456 SF warehouse at 5 Stan Perkins Rd., Spartanburg, which has housed KYMCO USA Inc. The building sold for $1,300,000.
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September 13, 2013 Upstate business journal 21
UBJ The Fine Print Crown Group Opens Greenville Plant The Crown Group, a provider of coating services to the automotive, heavy truck and agriculture industries, has opened a new plant in Greenville. The $5.4 million investment is expected to generate 42 new jobs over the next five years. The Warren, Mich.-based manufacturer took over an existing building at the SC Technology and Aviation Center (SCTAC) campus earlier this year. The space comprises 98,200 square feet on nearly 10 acres of land. The new plant will be the Crown Group’s seventh in the U.S. and the first in South Carolina. The company said in a statement that the facility will allow the company to work more closely with existing clients and to expand its footprint into the Southeast. The Greenville plant will be located at 101 Milledge Road, and begin operations in June. The move allows the company to build on existing relationships with the Upstate’s automotive industry. “We welcome The Crown Group to the Palmetto State’s business community,” said Secretary of Commerce Bobby Hitt. “The Crown Group joins a two-decade tradition of automotive success in South Carolina, and the jobs they bring with them will have an impact throughout the entire state.” Qualified applicants should visit thecrowngrp.com/about/careers for information on employment opportunities with The Crown Group.
International Distribution Firm Expands Greenville Operations Diversified Distribution Systems LLC is expanding its operations in Greenville to a 90,000-square-foot distribution center located at 6400 Augusta Road owned by Covington Group. “DDS was looking for a new location to accommodate their growing market share,” said Campbell Lewis, associ-
ate with the Industrial Service group at CBRE | The Furman Co., who represented DDS in the transaction. “DDS will relocate from a 60,000-square-foot warehouse in Greenville.” The Minnesota-based supply distribution services firm offers flexible, cus-
tom-built supply programs to clients in the global supply market through a distribution network in Minnesota, Nevada, South Carolina, Michigan and Pennsylvania, as well as in Mississauga, Canada; Northamptonshire, Great Britain; Oldenzaal, the Netherlands; and Chiba, Japan.
Colonial Commercial Partners with Canadian CRE Firm Commercial real estate brokerage firm Colonial Commercial merged with the South Carolina offices of Avison Young, a commercial real estate services firm based in Toronto. The partnership has led to the opening of a new Avison Young office on Coffee Street in Greenville set to open in October. Colonial Commercial has operated in Greer since 2009 with staff experienced in real estate brokerage, land entitlement,
construction management, vertical development, investment sales and property management. Reggie Bell, co-founder of Colonial Commercial, joins Avison Young as principal of Greenville operations, as well as managing director of the Greenville office. He said the company is excited to have become part of such a
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fast-growing firm. Bell will oversee the growth and development of the company’s presence in Greenville and manage the day-to-day operations. Colonial’s entire eight-member staff will all move to Avison Young. The newest American office represents Avison Young’s company’s third office in South Carolina, after Columbia and Charleston. It is the 37th office outside of Canada. In the past four years, Avison Young has grown from 11 to 52 offices in 40 markets in Canada and the United States.
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Clemson Alumni Market Class-Project Medical Device Clemson University bioengineering and MBA alumna Riley Csernica is co-founder of Tarian Orthotics, which is marketing a shoulder stabilization brace she and other students developed for a class project. The company says the Tarian Shoulder Stabilizer is designed to be lightweight, less restrictive, and more breathable and supportive than its competitors. “We aim to revolutionize the products available for people looking to return to high-impact activities following a shoulder injury,” Csernica
Csernica
said in a news release. The Tarian Shoulder Stabilizer was developed as part of a senior design project in bioengineering under the guidance of program director John DesJardins. Four senior design team members and the collaborating clinician, Dr. Chuck Thigpen, physical therapist at Proaixs Therapy and adjunct Clemson faculty member, are credited as inventors on the pending patent application.
Csernica was part of a group associated with the senior design team that received a $50,000 NSF I-CORPS grant from the National Science Foundation to develop a business model around their shoulder injury research. The team was a finalist in a national collegiate design competition and Csernica won the Spiro Institute for Entrepreneurial Leadership’s LaunchPad competition for budding entrepreneurs.
Sponsorship Opportunities for SCDOT Programs The South Carolina Department of Transportation (SCDOT) is working with G5 Sponsorships to invite organizations to sponsor the state’s 511 Traveler Information System, Rest Areas, Welcome Centers, and the State Highway Emergency Program (SHEP). The revenues will help fund state safety and transportation programs that provide services such as changing flat tires, providing
gasoline to those who have run out and support and assistance to emergency response teams during incidents. Sponsorship includes the ability to affix sponsor logos on 511 signs within the restricted right-of-way of South Carolina’s busiest highways, including I-95. “We are offering holistic sponsorship packages that bring maximum value to South Carolina and t h e sponsors,” said G5 Sponsorships’ chief operating officer Matt Hamill in a news release. “511 is a tremendous resource for
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drivers, providing real-time updates on traffic conditions. We are looking forward to working with private sector sponsors as partners in providing traffic information that saves drivers time and fuel, reduces stress and enhances safety.” The 511 system is designated as the nation’s source for free, real-time information about traffic conditions, construction delays and other incidents affecting travel times and can be reached by calling 511 or visiting the 511 website for each state. For more information visit global-5.com or g5sponsorships. com.
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UBJ On the Move HIRED
HIRED
HIRED
HIRED
Kirbie Crowe
Becky Slayton
Stephen Caprio
Trip James
Recently joined Ten at the Top (TATT) as program manager. TATT educates business leaders, elected officials and residents on the value of fostering regional collaboration and cooperation within the Upstate. Previously, Crowe was director for membership and special events with conservation nonprofit Upstate Forever.
Joined the Spartanburg Community Indicators Project as project director. Slayton previously led the Spartanburg County Historical Association as executive director and established the Spartanburg History Hub, which consists encourages networking, share information and partnering on mutually beneficial projects.
Recently joined CBRE | The Furman Co. as an intern in the Brokerage and Asset Services Division. Caprio is in the second year of Clemson University’s Master of Real Estate Development (MRED) Program. He graduated from Clemson with a Bachelor of Arts in landscape architecture and minor in horticulture.
Joined the Greenville Chamber as small business programs manager. James has owned, operated, and harvested several small businesses in the fields of financial services, health care and consulting. He holds a Bachelor of Science in marketing and an MBA, both from Clemson University.
FINANCIAL SERVICES: A.T. Locke recently welcomed Phillip Cook as a client services coordinator. Prior to joining A.T. Locke, Cook served for two decades with Liberty Life Insurance and its successor companies in project management and operational management capacities.
fied Public Accountants, the Urban Land Institute and the Real Estate and Construction Advisors Association.
tered Life Underwriter (CLU) designation from the American College. Worley holds a bachelor’s degree from Wake Forest and an MBA from Clemson University.
has been hired as communications officer. Bunn has served as resource development and e-marketing coordinator with United Way of the Piedmont; Urban Trails Coordinator with Partners for Active Living; and as Executive Assistant at Infrastructure Engineers, Inc.
Elliott Davis LLC recently announced that Matthew Madden was appointed as shareholder. Madden is a certified public accountant in the firm’s Greenville office. He is a member of the American Institute of Certified Public Accountants, the South Carolina Association of Certi-
INSURANCE: Rosenfeld Einstein recently welcomed Cindy M. Tench as a business analyst in the firm’s employee benefits division. Tench has more than 25 years of experience in insurance accounting, finance, operations and system management with firms including Arthur J. Gallagher in South Carolina and Marsh USA Inc. in Florida. Northwestern Mutual recently announced that Ben Worley has received his Char-
24 Upstate business journal September 13, 2013
MANUFACTURING: Poole Company recently announced that Craig Winebarger has joined as part of the company’s nonwoven fibers segment. Winebarger will be responsible for developing and growing the company’s business in the nonwoven fibers sector. NONPROFIT: The Spartanburg County Foundation recently announced Jessica Jones Bunn
STAFFING: Phillips Staffing has promoted Stephanie Hamby to operations safety specialist. She has completed OSHA and National Safety Council training in rules and regulations of workplace safety, OSHA compliance, and principles of occupational safety and health.
UBJ New to the Street Springwood Cemetery
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For more information, call 864-282-1208 or visit jacsgreenville.com.
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2. Sandlapper Securities LLC recently held a ribbon cutting for their new Sandlapper Financial Center located at 800 E. North St. in Greenville. The company, a full-service independent broker dealer and dealer-manager of investment products, was founded in 2005. For more information, visit sandlappersecurities.com. 6 27
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September 13, 2013 Upstate business journal 25
UBJ Planner Friday SEPtEMBER 13 SYP & SHUCK The Duncan Estate, 840 Union St., Spartanburg; 7-10 p.m. Event will feature oysters, barbeque, beer, wine and live music by Jeff Lucerno. Register: 864-594-5000
Monday SEPtEMBER 16 GCS ROUNDTABLE The Office Center at the Point, 33 Market Point Drive, Greenville; 8:309:30 a.m. Speaker: Paul Barber Topic: Using LinkedIn in Your Transition Contact: Golden Career Strategies at 864-5270425 to request an invitation
BNC iMarketing Fried Green Tomatoes, 1175 Woods Crossing Road, Greenville; 11:30 a.m.-1 p.m. Includes lunch & prizes Topic: Email Marketing – Finding the Right List Speaker: Erika Cannon Register: bit.ly/ UBJPlanner_BNC
Health and Happiness Hour Embassy Suites, 670 Verdae Blvd., Greenville; 5:30 p.m. Open to Greenville Rotary Club members Register: greenvillerotary.org
Business Startup Basic Info Briefing NEXT Innovation Center, University Ridge, Greenville; 6-8 p.m. Cost: $15, no charge for Michelin clients Contact: 864-271-3638 Register: piedmontscore.org/workshops
Tuesday SEPtEMBER 17 Healthcare Providers Network Greenville Chamber of Commerce, 24 Cleveland St., Board Room, Greenville; 7:30-9 a.m.
Clemson at the Falls, 55 E. Camperdown Way, Greenville; 9-11 a.m. Topic: E-mail Marketing 101 Cost: $31.59 per person Register: bit.ly/UBJPlanner_engenius
Property Intellectual Fundamentals – Spartanburg Spartanburg Community College (Tyger River Campus), Room TRB 354A, 1875 East Main St., Duncan, 9-11 a.m. Speaker: Douglas L. Lineberry, attorney with McNair Law Firm Topic: Intellectual Property Fundamentals for Small and Growing Businesses Cost: $29 Contact: Beth Smith at the Spartanburg Small Business Development Center at es2@clemson. edu or 864-592-6318.
Contact: Julie Alexander at 864-239-3754
Minority Business Resource Collaborative – Entrepreneurial Workshops & Business Information Fair
EngeniusU Seminars
The Kroc Center, 424 Westfield St., Greenville; 9:30 a.m.-2 p.m.
Open to Chamber members who are leaders in health care provider settings
staff writers Sherry Jackson, Cindy Landrum, April A. Morris SENIOR BUSINESS writer Jennifer Oladipo PRESIDENT/Publisher Mark B. Johnston mjohnston@communityjournals.com UBJ Associate Publisher Ryan L. Johnston rjohnston@communityjournals.com eXECUTIVE Editor Susan Clary Simmons ssimmons@communityjournals.com MANAGING editor Jerry Salley jsalley@communityjournals.com
contributing writerS Dick Hughes, Jenny Munro, Jeanne Putnam, Leigh Savage
Workshops: Strategic Partnerships & Strategic Initiatives and Marketing Communications Cost: $30 per person Contact: Nika White at 864-239-3727 or nwhite @greenvillechamber.org
Register: piedmontscore.org/workshops
Toastmasters Bilingüe
Register: tedxgreenville. com/salons
University Center, Auditorium Room 204, 225 S. Pleasantburg Drive, Greenville; noon
Successful Entrepreneur Lecture Series
Contact: jeff@ alfonsointerpreting.com Information: tmbilingue. toastmastersclubs.org
University Center of Greenville, 225 South Pleasantburg Drive, Greenville; 6-8 p.m.
Business After Hours Land Rover Greenville, 1450 Laurens Road, Greenville; 5:30-7:30 p.m. Cost: Free to Greenville Chamber members Contact: Lorraine Woodward at 864-239-3742
Business Emersion: NxLevel for Entrepreneurs – 10 week program Tri-County Technical College-Pendleton Campus, 7900 Highway 76, Pendleton; 5:30-8:30 p.m. Cost: $195, includes materials
TEDxGreenville Tuesdays St. Francis Downtown, 1 St. Francis Drive, Greenville; 6-7:30 p.m.
Speaker: Katherine Smoak Davis and Bobby Rettew, Smoak PR and Bobby Rettew LLC Cost: Free, but participants must register Information: successfulentrepreneurship.com
Upstate PC Users Group Five Forks Baptist Church, 112 Batesville Road, Simpsonville; 7:30-9:30 p.m. A small, informal PC users group that can help cut through the confusion of today’s computers and software with realworld information and answers.
marketing & advertising Sales representatives Lori Burney, Kristi Jennings, Donna Johnston, Annie Langston, Pam Putman Marketing & EVENTS Kate Banner DIGITAL STRATEGIST Emily Price
art & production art director Kristy M. Adair photographer Greg Beckner PrODUCTION Holly Hardin ADVERTISING DESIGN Michael Allen, Whitney Fincannon
26 Upstate business journal September 13, 2013
Copyright @2013 BY COMMUNITY JOURNALS LLC. All rights reserved. Upstate Business Journal is published weekly by Community Journals LLC. 148 River Street, Suite 120, Greenville, South Carolina, 29601. Upstate Business Journal is a free publication. Annual subscriptions (52 issues) can be purchased for $65. Postmaster: Send address changes to Upstate Business, 148 River St., Ste 120, Greenville, SC 29601. Printed in the USA.
Wednesday SEPtEMBER 18 City of Greenville Third Quarter Real Estate Breakfast City Hall, third-floor conference room, 206 S. Main St., Greenville; 8-9 a.m. Speakers: Justin Hill, Bank of Travelers Rest; Matt Good, Capital Advisors; Matthew Cotner, CertusBank; and Lisa Shelnutt, United Community Bank Topic: Update on the Commercial Lending Environment Contact: City of Greenville Economic Development Department at 864-4674407 or sdablemont@ greenvillesc.gov
Handshakes and Hashbrowns Allen Tate, 1380 W. Wade Hampton Blvd., Greer; 8-9 a.m. Cost: Free for Greer Chamber members Register: greerchamber.com
Sales Roundtable Greenville Chamber of Commerce, 24 Cleveland St.,
how to contribute Story ideas: ideas@ upstatebusinessjournal.com
Events: events@ upstatebusinessjournal.com
New hires, promotions, awards: onthemove@ upstatebusinessjournal.com
>>
UBJ Snapshot Greenville; 11:30 a.m.1:15 p.m. Cost: $7.50 for a boxed lunch from Jason’s Deli or attendees may bring their own lunch. Beverages will be provided. Contact: 864-242-1050
Contact: Ana at 864-233-8443 Information: greenvilleforward.com
Tech After Five – Greenville
Thursday SEPtEMBER 19
Carolina Ale House, 113 South Main St., Greenville; 5:30-7:30 p.m.
Two Decades of the FMLA: What We’ve Learned and What We Need to Do
Free to GSA Technology Council members. Photo Provided
Built to house the Southern Textile Exposition, Textile Hall also had a stage and backstage equipment suitable for theater productions and could accommodate an audience of 5,000. The first Southern Textile Exposition held in Greenville was in 1915 in the warehouse of the Piedmont and Northern Railroad. Textile Hall was built in 1916-1917 on West Washington Street. The building was designed by J.E. Sirrine and Company at a cost of $130,000. The five-story Renaissance Revival building featured a limestone tablet on its facade bearing the initials STE for Southern Textile Exposition and the words “Textile Hall.” The last textile show took place in the old building in 1962. The new Textile Hall opened on Highway 291 in 1964; it is now known as the TD Convention Center.
The Old Cigar Warehouse, 912 S. Main St., Greenville; 5:30-7:30 p.m.
Register: techafterfive.com
Thornblade Club, 1275 Thornblade Blvd., Greer; 7:45 a.m.-3 p.m.
Greenville Forward: Vision 2025 Refresh
Speaker: Karen Tyner, FordHarrison LLP Cost: $195 per person and includes workshop
materials, continental breakfast, and lunch. Advance pre-paid reservations are required. Register: Call the Upstate Employers Network at 864-585-1007
Growing Great Gardeners Symposium SCC Foundation, 107 Community College Drive, Spartanburg; 10 a.m.-3 p.m. Speakers: Linda Cobb, master gardener; and Fergus Garrett and Aaron Bertelsen of Great Dixter in England Cost: $60 per person. Open to the public Contact: 864-594-4624
Got a hot date? Contribute to our Planner by submitting event information for consideration to events@upstatebusinessjournal.com
Historic photograph available from the Greenville Historical Society. From “Remembering Greenville: Photographs from the Coxe Collection,” by Jeffrey R. Willis Textile Hall was listed in the National Register of Historic Places in 1980. The building was demolished in 1992. Today the property is the site of one of the buildings that make up Saint Mary’s Catholic School. A South Carolina historic marker stands where the textile hall once stood. The marker was erected by the City of Greenville and the Hampton-Pinckney Neighborhood Association in 2006.
TICKETS AVAILABLE NOW 2013 GALA
Thursday, September 26 • TD Convention Center 6:00pm Reception • 7:00pm Dinner
2013 INDUCTEES
Photo by Greg Beckner
MARION CRAWFORD
WALTER DAVIS
JENNIE JOHNSON
Crawford Strategy
CertusBank
Liberty Fellowship
BARBARA LEAGUE
G. F. LEAGUE COMPANY, INC.
For more information or to order tickets, please contact Jane Bailey of the Greenville Tech Foundation at 864-250-8835 or jane.bailey@gvltec.edu.
September 13, 2013 Upstate business journal 27
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