OCTOBER 13 , 2017 | VOL. 6 ISSUE 41
UPSTATE ARCHITECTS INSPIRE WITH WOOD, STEEL, GLASS, AND STONE
THE DESIGN ISSUE ALSO INSIDE THE ONGOING LEGACY OF CRAIG GAULDEN DAVIS | NOTES FROM THE DRB | PAPA’S & BEER One Research Drive (ORD) and the Center for Emerging Technologies (CET) on Clemson University’s International Center for Automotive Research (CU-ICAR) campus. Photo and design © 2017 LS3P Associates LTD
TOP-OF-MIND AND IN THE MIX THIS WEEK
| THE RUNDOWN
VOLUME 6, ISSUE 41 Featured this issue: First Look: Drift Float & Spa.........................................................................................8 Due South Coffee Roasters relocating to Hampton Station............................ 25 Takeaways from the Triangle...................................................................................... 35
Craig Gaulden Davis’ Washington Park office, pictured above in 1974, is still home to the architecture firm, which is celebrating its 60th year in business. A second floor, which doubled the building’s square footage, was added in 1987, followed by an interior renovation in 2003. Read more about the company’s past, present, and future on Page 22. Photo provided by Craig Gaulden Davis
WORTH REPEATING “Coffee and community are inseparable.” Page 25
“Overreliance on technology seems to give businesses a false sense of security. Hacking and cybercrime are business problems. Major ones. And technology alone will not fix them.” Page 32
“You’d think after 100,000 years of human speech, we would have come up with something that everyone understands and uses.” Page 33
TBA Uses being considered for the recently purchased 60,000-squarefoot DSI building in the Village of West Greenville include loft office and retail.
VERBATIM
On logging off “AIM tapped into new digital technologies and ignited a cultural shift, but the way in which we communicate with each other has profoundly changed.” Michael Alberts, communications products VP at Oath, on the announcement that AOL Instant Messenger will permanently shut down in December. 10.13.2017 | upstatebusinessjournal.com
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AEROSPACE
‘A Big Win’
PSA Airlines celebrates opening of maintenance facility at GSP Airport TREVOR ANDERSON | STAFF
tanderson@communityjournals.com The Greenville-Spartanburg International Airport (GSP) has marked another milestone in its efforts to improve air service in the Upstate. On Tuesday, Oct. 3, the Ohio-based American Airlines subsidiary PSA Airlines celebrated the official opening of its new maintenance facility at GSP. In 2016, the airport inked an agreement with PSA, paving the way for the airline to set up a full-service maintenance, repair, and overhaul facility at GSP. The move was designed to support a massive expansion of PSA’s fleet. “We are very excited about marking this special occasion with officially celebrating our GSP maintenance facility here in the Greenville-Spar-
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PSA Airlines has officially opened its maintenance facility at the Greenville-Spartanburg International Airport. Photo by Matthew Franklin Carter.
tanburg area,” said Ron Cotterman, PSA’s maintenance manager. “PSA’s immense fleet and expansion necessitated additional locations to support our maintenance and reliability of our growing fleet.” PSA’s operation is in GSP’s general aviation Hangar 2 at 2100 GSP Drive, just east of the airport’s main terminal beside its new self-run fixed-base operator (FBO) Cerulean Aviation. The hangar includes 30,000 square feet of hangar space, 15,000 square feet of office space,
and 58 parking spaces. It was previously a part of Stevens Aviation’s FBO operation at GSP. David Edwards, president/CEO of GSP, said the airport invested about $1 million to renovate the hangar in order to get it ready for PSA to move in. He said the initial lease agreement with PSA was for three years, but there are “several options” to extend that least to 20 years. Edwards said the agreement will generate about $383,000 in revenue per year for GSP.
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He credited GSP executives Scott Carr and Kevin Powell for their efforts to bring PSA to GSP. Edwards also recognized Greenville-based Cely Construction for its work to remodel the hangar. “From a revenue standpoint, it was a big win for the airport district in continuing to generate additional revenue for our ongoing concerns here,” he said. “I’m excited to have PSA Airlines at the airport – a great tenant. They are running a first-class operation here.” Cotterman said the facility’s workforce has more than doubled from 24 people in June to 58 employees currently. The airline plans to increase its workforce to 74 associates during the coming months. The facility currently performs the scheduled overnight maintenance of two Bombardier CRJ900s and one CRJ700. Cotterman said the company hopes to add a fourth aircraft to the mix by the second quarter of 2018. Depending on growth, he said PSA could expand the facility’s operation from overnight to 24/7 in the future. “We are very excited about the bright future of this maintenance facility and the positive impact it will have on the reliability of our operation for many years to come,” Cotterman said. PSA currently has about 3,000 employees who operate 700 daily flights to nearly 90 destinations. The company said it has flight crew bases in Dayton and Cincinnati, Ohio; Knoxville, Tenn.; Washington D.C.; and Charlotte, N.C. Its MRO facilities are located at Akron-Canton, Charlotte-Douglas International, Cincinnati/Northern Kentucky International, and Dayton International airports. Cotterman said the company’s fleet has grown from about 49 aircraft in early 2016 to 121 today. He said PSA plans to grow that fleet to about 150 aircraft by early 2019. As of Tuesday, the GSP facility had serviced 320 aircraft. Cotterman said the facility is not yet doing engine and gear changes, as some of the company’s larger
facilities. But he expects its capabilities to be on par with those larger facilities in the near future. “The location of the GSP facility is ideal for PSA Airlines as it is quite close to our largest hub operation here in Charlotte [N.C.], up the road,” Cotterman said. “GSP is a natural, cost-effective place for our aircraft to undergo our overnight maintenance, given where American deploys our aircraft throughout this network,” he added. “PSA has unparalleled opportunities for growth and professional development. Being part of the largest airline in the world provides stability and benefits few other regionals can match.” Cotterman said PSA will partner with Greenville Technical College to tap into talent development through the school’s aircraft maintenance technology program. He said a majority of the open positions are airframe and power plant techs. Cotterman said the company requires its techs be certified by the Federal Aviation Administration for both airframe and power plant work. The starting pay for those positions ranges from about $39,600 to $41,900 per year, he said. Cotterman said PSA is in the midst of its largest maintenance technology investment in the company’s history. “The implementation of Maintenix, a fully integrated, web-enabled, and mobile-ready software platform is a modern, flexible, and user-friendly approach to maintenance management and compliance control,” he said. “Our team members will have the tools and resources that will provide greater efficiency in how we schedule required maintenance, capture data to improve the fleet reliability record and maintain aircraft records, and manage our parts inventory.” Cotterman said jobseekers should visit the company’s careers page online for more information. GSP recently completed a multiyear $125 million main terminal renovation and has about $100 million of improvements in the pipeline. 10.13.2017 | upstatebusinessjournal.com
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DEVELOPMENT
Village of West Greenville’s DSI building acquired ANCHORAGE
ARIEL TURNER | STAFF
aturner@communityjournals.com The roughly 60,000-squarefoot Diversified Systems Inc. (DSI) building sitting on 5.58 acres of land at 556 Perry Ave., in the Village of West Greenville, has been purchased in an acquisition led by the Furman Co. Development. Both parties were represented by CBRE. Robert Poppleton, development manager with the Furman Development, says the DSI building and former Poe Hardware and Supply Co. will include multiple uses. Among the uses being studied for the 50,000-square-foot warehouse and the 10,000-square-foot office building fronting Perry Avenue are
COMMUNITY loft office and retail. He also JOURNALS says it is important the site becomes a gathering place for the surrounding community. New Plaza (under construction) “We love the Village,” PENDLETON STREET Poppleton says. “We’re asking the occupants and users of the Village what they says. “The Village energy is contathink is the best use and gious and now we have a property what’s needed. We want to hear at the center of it. We are very from them.” excited about this opportunity.” He says the success of downtown In addition to the location, the Greenville has started to push the Furman Development was drawn boundaries of what is considered to the property because of the podowntown and lead creative tential it presents with the oppormembers of the community outside tunity for multiple uses. to specific areas, like the Village. “It has such a rich history,” he says. “The Village of West Greenville is “We want to carefully consider the the next top destination,” Poppleton history in developing the property.”
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E NU AVE Y R PER
Furman Co. Development President and CEO Stephen Navarro and additional partners previously redeveloped the former Claussen Bakery at 400 Augusta St., a similarly historic building in the West End. The bakery was refurbished in 2014 and converted into a mixeduse building that houses McMillan Pazdan Smith Architecture and Upstate Craft Beer Co.
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Papa’s and Beer will open a second Anderson location at 4504 Highway 81 in the former Fiesta Rodeo.
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Papa’s and Beer signs lease for second Anderson location TREVOR ANDERSON | STAFF
tanderson@communityjournals.com Papa’s and Beer will open a second Anderson County location in December. The family-owned Mexican restaurant chain has signed a lease on the 3,200-square-foot former Kentucky Fried Chicken building at 4504 Highway 81 near the Exit 27 interchange of Interstate 85. The building’s most recent tenant was the Fiesta Rodeo Mexican Restaurant. “It feels so good,” said Jannira Martinez, who will operate the store with her husband, Pablo Martinez. “We’ve been looking for two years on that side of town. We’ve heard a lot of our friends say that they want another option besides fast food. We’re happy to bring a fresh food option to that area.” Martinez, whose father, Javier Gomez, started the company in 2006 in Asheville, N.C., said the new location will create about 20 jobs.
She said the couple plans to renovate the building to give it the same look and feel as other Papa’s and Beer locations. But she said this store will be even more colorful. It will feature a bar and the same menu, and the couple hopes to bring in a local mariachi band to entertain their diners. Frank Hammond with Colliers International represented the building’s owner in the lease agreement. Martinez and her husband represented themselves. “This is a great example of local entrepreneurs seeing a gap in a submarket for a quality sit-down operation where there are some very positive trends on the near horizon,” Hammond said. This will be the eighth Papa’s and Beer store. The company operates one restaurant in Spartanburg, one in Greenville, two in Simpsonville, one in Anderson, and two in Asheville. Plans are in the works for a ninth installment that will open in Mauldin. 10.13.2017 | upstatebusinessjournal.com
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FIRST LOOK
Drift Away Greenville’s first float spa opens Oct. 15 WORDS BY ARIEL TURNER | PHOTO BY WILL CROOKS
Greenville’s first float spa, Drift Float & Spa, opens Oct. 15 in the Main + Stone development at the corner of North Main Street and Stone Avenue. The 2,441-square-foot space between Two - features three private float Chefs and Ji-roz pods for floatation therapy, along with an infrared sauna, a multipurpose area to be used for massage and other spa treatments, and an oxygen therapy lounge. So what’s a float tank, and how does it work? Also called float cabins or pods, the tanks are 8 feet long by 5 feet wide and look like large bathtubs with hinged, domed lids designed to be closed by the user once inside. The pod fills slightly with a mix of water and 8
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Epsom salts kept at skin temperature. Users lie on their backs, and the salty solution supports their weight completely, allowing them to float with their faces above water. Lights and music in the pod dim after 10 minutes. Most floats last 60 or 90 minutes, and floaters say the duration seems much shorter. In fact, many will fall asleep. In 2012, while in Atlanta, owner Kelly Caldwell started floating as a tool for treating her PTSD symptoms. She immediately noticed an improvement and decided she wanted to bring flotation therapy to Greenville. Caldwell chose the colors and design of the space based on the teal geode-like wallpaper she hung in the lounge area facing North Main
The float cabins are 8 feet long by 5 feet wide and fill with a mix of water and Epsom salts kept at skin temperature. Users’ weight is supported completely, allowing them to float with their faces above water.
Street. From there she chose teals, neutrals, gold finishes, and crisp white accents for the walls and floors with midcentury modern furniture throughout. More than a dozen paintings by local artists decorate the entire hallway from front to back. “I wanted to keep everything as local as possible,” Caldwell says. And while some of the services and their promoted benefits may draw from ancient alternative medicine, the equipment used is the latest in technology. For instance, in the infrared sauna, you can watch Netflix or listen to your favorite Pandora station via a touch screen while sweating out toxins at 136 degrees.
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| NEWS
1.
2. 3.
1. The infrared sauna includes a touch screen for users to listen to their favorite Pandora station or watch Netflix. 2. The wallpaper in the lounge facing North Main Street inspired the decor in the rest of the space. 3. The oxygen bar in the lounge is available as an add-on or solitary service.
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LEADERSHIP
| NEWS
• Subtle Discrimination: Being Aware of Unintended Offenses • The Art of Unmasking: Identities Impact One’s Workplace and Life Experiences • The Role of White Men in Equity and Inclusion
Greenville Chamber announces diversity and inclusion summit The Greenville Chamber of Commerce will hold its first diversity and inclusion summit at the TD Convention Center next week. The summit, called “Leveraging Human Difference: A Strategic Priority for Business Success and Community Prosperity,” will be held from 9 a.m. to 6 p.m. at the TD Convention Center on Tuesday, Oct. 17. “Years of experience have taught us that a diverse, inclusive workplace and society doesn’t just happen,” said Nika White, senior advisor to the chamber’s diversity and inclusion initiatives. “As we look to the future of our marketplace and workforce, we recognize that huge demographic shifts are happening that impact our business model and require a new way of conducting business and ensuring community prosperity.” The summit will feature two keynote sessions, workshops, and a networking reception, according to a press release. Dr. Atira Charles, CEO of Think Actuality LLC, will lead the breakfast keynote session. Bill Proudman, founder of White Men as Full Diversity Partners, will lead the lunch keynote session. Attendees will be able to participate in three of nine workshops that explore a variety of topics related to diversity and inclusion: • Art of Conversation: Using Vocal Art to Advance Inclusion • Breakthrough Brain Science Approaches for Gender Inclusion and Advancing Women’s Leadership • Latino Immigrants Making an Impact: Challenges and Opportunities in the South and Nationwide • Leading Bravely: Advancing Diversity, Equity, and Inclusion • Leading with Vision: Leveraging and Inclusion-minded C-Suite to Advance Profitability • LGBTQ Inclusion: Finding Commonality in Our Multiple Identities • Measuring Corporate Commitment Through Executive Leadership • Navigating Four Generations in the Workplace
The Greenville Chamber is expecting approximately 400 attendees. Registration was set at $100 for chamber investors and $125 for all others. After Oct. 3, the registration price increased by $50. Registration, the full schedule, and additional information can be found online at greenvillechamber.org. –Andrew Moore
Gossett leaving SC Manufacturers Alliance Lewis Gossett will step down as president and CEO of the South Carolina Manufacturers Alliance on Oct. 31, according to a press release. Gossett, who has led the alliance since 2003, will become CEO of McMullen Public Affairs. The firm’s president, Ed McMullen, is leaving South Carolina to become U.S. ambassador to Switzerland. The firm primarily serves businesses. “For more than a century, the SCMA has advocated policies and actions that encourage an environment of growth and prosperity for all South Carolinians,” Gossett said in the release. “The impact of the manufacturing industry is without equal, and I am proud to have been a part of an organization that has served such an important role in bringing economic opportunities to this wonderful state.” Gossett joined the alliance in 2003. He previously practiced labor and employment law at Ogletree Deakins from 1990 to 1995 and from 1999 to 2003. In between, Gossett was the director of the S.C. Department of Labor, Licensing, and Regulation. “Lewis has worked tirelessly on policy issues, created meaningful educational and industrial programs, and served as an unwavering advocate for manufacturers,” said Kurt Dallas, executive vice president at AFL and chairman of the alliance. “His leadership will be missed at the S.C. Manufacturers Alliance, but his work will continue to have a positive impact for this industry,” he added. The S.C. Manufacturers Alliance is currently soliciting applications to fill Gossett’s position. Sara Hazzard, vice president of government relations, will serve as interim president and CEO until the alliance board names a permanent replacement. –Andrew Moore
VISIT CGDARCH.COM Peace Center for the Performing Arts • Hughes Main Library • Greenville County Museum of Art • The Kroc Center • The Visitor Center at Brookgreen Gardens • AJ Whittenburg Elementary School of Engineering • University of Georgia Performing Arts Center • McGlothlin Performing Arts Center at Emory & Henry College • Pedrick’s Garden at Fall’s Park • Rick Erwin Dining Group Restaurants • North Charleston Creative Arts Elementary School • Visitor’s Center at SC Govenor’s School for the Arts & Humanities • Newberry Opera House • Greenville Little Theatre • John A. Sibley Horticultural Center at Callaway Gardens • Prince of Peace Catholic Church • First Presbyterian Church of Greenville • Atlanta-Fulton County Metropolitan Branch Library • Reid Memorial Presbyterian Church • Herman N. Hipp Hall at Furman University • Milliken Milliken Fine Arts Building at Converse College • Neville Hall at Presbyterian College • Heritage Park • York County Courthouse • Anderson County Library • Carolina High School and Academy • Herman N. Hipp Hall at Furman University • Milliken Fine Arts Building at Converse College • Neville Hall at Presbyterian College • Heritage Park in Simpsonville • York County Courthouse • Anderson County Library • Reid Memorial Presbyterian Church • Traveler’s Rest High School • Atlanta-Fulton County South Fulton Branch • Fleming Hall at Converse College Episcopal Church of the Incarnation in Highlands • First Baptist Church of North Augusta • Larry Bagwell Gymnasium in Easley • Younts Conference Center at Furman University • Thrift Library at Anderson University • Virginia Uldrick Sculpture Plaza • Gaffney Visitor’s Center • The Observatory at Roper Mountain
ARCHITECTURE SINCE 1957
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INFORMATION YOU WANT TO KNOW Photo provided by Glen Raven Inc.
SUSTAINABILITY
Glen Raven launches largest solar farm in Upstate Glen Raven Inc. has launched a $2 million solar farm at its Anderson-based manufacturing plant. The 1-megawatt project is the largest solar energy installation in the Upstate owned by a privately held company. “We are committed to sustainability best practices at our global facilities, and the solar array at Anderson is another step in our sustainable journey,” said Leib Oehmig, president and chief operating officer of Glen Raven. Built in 1994, the North Carolina-based company’s Anderson plant – called Glen Raven Custom Fabrics – is the largest manufacturing facility for the Sunbrella brand of fabrics for awning, marine, and upholstery applications. The company employs over 700 people. The 1-million-square-foot facility previously received natural gas and nuclear power from Duke Energy. But now the company’s 3,076-panel solar farm, constructed by Atlanta-based Hannah Solar, will power 100 percent of the facility’s lights. It will also provide several environmental benefits, offsetting 317 tons of carbon emissions annually – the equivalent of planting 2,500 tree seedlings – and supplying enough energy to power about 105 homes, according to a press release. “We’re proud to work with Glen Raven Custom Fabrics on this project,” said Mark Cann, regional business development manager for Hannah Solar. “It’s great to see a company that has a sustainable workplace.” The solar farm is operated through the Duke Energy Solar Rebate Program, which offers a rebate of $1 per watt of installed generating capacity direct current. Glen Raven estimates that it will receive a payback in less than five years. –Andrew Moore Gary Underwood Photo by Will Crooks
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TECHNOLOGY
Computer Direct Outlet changes name, plans move to Haywood Road
Computer Direct Outlet, a Greenville-based computer manufacturing and services company, announced earlier this month that it has changed its name to CDO Technology. “We started out as a manufacturing and service facility and a large retail parts provider,” said owner Gary Underwood. “As we continued to provide more technology solutions, technology-related services, and innovative products, it made sense that we update our brand name to more accurately describe our current business.” CDO Technology has thrived off computer repairs and technical services for nearly 20 years. But the company recently shifted its focus to the sales and service of custom-built computers, professional workstations, and business servers. UBJ | 10.13.2017
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In 2014, for instance, Underwood and his team released the Volta, a custom-built computer designed to handle virtual reality and other high-end programs. It has become a hit among architects, engineers, animators, and graphic designers. Underwood said the company’s rebranding won’t affect its products or services. Besides changing its name, CDO Technology plans to relocate to a 17,000-square-foot building at 117B Haywood Road later this month, according to Underwood. The company has been headquartered just off Laurens Road since opening in 1998. Underwood said the move allows CDO to better accommodate growth and build out a custom space that enhances operational and customer service needs. –Andrew Moore
DEVELOPMENT
PCCP, Panattoni partner on 2 Class A industrial warehouses in Duncan A new industrial project is planned for Spartanburg County’s Highway 101 corridor near BMW Manufacturing Co. PCCP LLC, a real estate and investment management firm, and Panattoni Development Co. announced last week they have formed a joint venture to develop two Class A industrial warehouses totaling 373,320 square feet. The $22 million project will be on almost 40 acres at the northeast corner of Apple Valley and Boiter roads in Duncan, according to a site plan provided by both companies. Construction will include a 196,000-square-foot building parallel to Apple Valley Road in front of a 177,320-square-foot facility situated perpendicularly to Boiter Road. The project is anticipated to be completed by mid-2018. Financial details of the project were not disclosed. “Based on the local market fundamentals, as well as leasing activity to date and significant interest from area users, we believe this development will be another successful joint venture that will help meet warehousing demand in the region,” said John Randall, managing director with PCCP, in a statement. PCCP and Panattoni said they have pre-leased the smaller of the two buildings to a “sequencing and logistics services provider to automotive manufacturers.”
PCCP and Panattoni said they have enlisted CBRE and Broadstreet Partners to provide brokerage services for the remaining space. Property records showed Spartanburg Industrial Owners LLC purchased the site at 231 Apple Valley Road on Sept. 27 for about $1.5 million. “We are excited to close on another project with PCCP,” said Dayne Pryor, a partner with Panattoni, in a statement. “Together we plan to deliver these next two buildings to serve a growing need in the region. With this new project, Panattoni now has over 4.3 million square feet underway in the GreenvilleSpartanburg region.” Panattoni is the developer of Michelin North America’s $270 million, 3.3 million-square-foot distribution center on 460 acres near the intersection of Highways 101 and 417 about 5 miles south of the joint venture site. Founded in 1998, PCCP said it has more than $7 billion in assets under management on behalf of institutional investors, and operates offices in New York, San Francisco, and Los Angeles. –Trevor Anderson
TRAINING
Milliken & Co. donates trailer to Spartanburg Community College’s new CDL driver training program Spartanburg Community College (SCC) announced Tuesday, Oct. 3, it received the donation of a 53-foot trailer from Spartanburg-based Milliken & Co. The trailer will be used to train students enrolled in SCC’s new commercial driver’s license (CDL) or truck driver training program that will begin in November. “We are so appreciative to Milliken for their trailer donation for our new CDL program,” said SCC’s President Henry Giles in a statement. “This will not only help us get this program up and running, but it will help us immediately produce trained and qualified graduates who can in turn join the trucking industry, one that literally keeps our state and nation moving by transporting goods all across the country.” The college said that, according to the S.C. Trucking Association, more than 80 percent of the Palmetto State relies on trucking. And trucks transport 84 percent of manufactured goods in the state, or 424,585 tons per day. In 2013, the state’s trucking industry 10.13.2017 | upstatebusinessjournal.com
| NEWS
Little Moments My daughter has a writing assignment that she has been pondering. Her teacher asked the class to think of three different “little moments” and then choose one for a final essay. The essay should capture a short space in time that left an indelible memory. My 10-year-old has contemplated this assignment for days and has polled the family for advice on her best “little moments.” Most of her moments came from times when the family was all together, whether on a trip or at home. Her memories of these moments are full of details and laughter. The moments may be little, but to her, they are very big. Her contemplation of finding the perfect “little moment” made me think more about how the little things in life certainly do add up to something big. Even in business, where we tend to value the big clients, big deals, and big vendors, I have realized that less can often be more. • Customer Service – Excellent customer service is almost always made up of “little moments.” Think of the relationships you have with customers and vendors and it is usually the little things that will stick out. The moments they asked about your family, the moments they took time and went one step farther, and the moments you felt valued as a human. Make sure you are delivering this human touch in your own business. • Sales – It is always exciting to go for the big deal and yes, when a huge sale closes, it is worth it. However, often time and energy is wasted on trying to close a monster deal that is a long shot and may not even be a good fit for your company. Some of the most successful sales people are focused on more appropriate account sizes and faster close ratios. Take time to evaluate your current best customers to determine the right size prospect for your business. • Projects – The old saying, “eat the elephant one bite at a time” is usually true. If you take a large project and divide it into smaller pieces, the job becomes doable. Whether you perform all the associated tasks or you divide them among a team, you have a greater chance of success by reducing a large project into “little moments”. • Gratitude – We often manage differently than we parent. As parents, most of us are quick to praise and acknowledge small achievements. However, as managers, we often wait until year-end evaluations, bonus season, or a monumental achievement to tell an employee that they have done a good job. We expect good work to be part of the job description, therefore we don’t show appreciation regularly. Yet, “little moments” of gratitude and praise can go a long way by increasing morale which ultimately leads to better performance. Take time every day to thank an employee. Lately, I have been working under a huge deadline and my days have been filled with long hours and additional stress. As my daughter was going over her favorite moments to write about, I realized that I had not slowed down to appreciate the little moments at home or at work recently. This past weekend, I intentionally took time to just play with my kids and by Sunday night, Josie had a new favorite “little moment” to add to her list. As we reflected on our fun weekend, I was reminded once again, that a Big Life is made up of Little Moments.
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Harold Chandler, CEO, president, and chairman of Milliken & Co.; Henry C. Giles, president of SCC; and Milliken officials Paul Pruitt, Thad Gregory, and Craig Haydamack.
provided 88,370 jobs, or one out of every 17 jobs in South Carolina, according to the association. SCC said in October 2016, the S.C. State Board for Technical and Comprehensive Education submitted a study to the state’s General Assembly that found there was driver shortage among South Carolina’s 8,230 trucking firms. Nationally, the shortage is even greater, the college
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said. SCC cited numbers from the U.S. Department of Labor and the American Trucking Association that predict an additional 100,000 truck drivers or more will be needed in 2017. That number is expected to grow to 175,000 by 2024. “There is a great shortage of drivers in part, due to the aging of truck drivers, many reaching retirement
age in the last few years, plus not enough new drivers are entering the profession,” said Randall Parnell, director of SCC’s CDL/truck driver training program, in a statement. “That coupled with major growth in the economy and the need for more drivers means we are left with a shortage that needs to be filled immediately.” “One could argue that there are a number of truck driver training schools in the area, which is true,” Parnell added. “But most are running close to full capacity and have a month or longer waiting list for new students to begin. These factors led Spartanburg Community College to opening a new truck driver training program to meet the growing shortage of drivers.” Milliken’s chairman, president, and CEO Harold Chandler presented Giles with the trailer during a ceremony at SCC.Giles said SCC and Milliken discussed opportunities with the school’s Technical Scholars Program and apprenticeships to help the textile and research company fill its workforce with qualified employees. “Improved access to technical education and the career opportunities generated by that education can enhance the lives and well-being of our neighbors,” Chandler said in a statement. “Milliken is pleased to contribute to Spartanburg Community College’s new commercial driver’s license program and provide important support for our community’s future.” – Trevor Anderosn
COVER |
THE DESIGN ISSUE
THE FOUR PILLARS OF DESIGN
WOOD, STEEL, GLASS, AND STONE... Together they provide the basis of nearly every new building. Sometimes the individual elements are the star players. Sometimes they’re part of the supporting cast. But they’re always essential. For this year’s Design Issue, we turned to some of the most high-profile architectural firms in the Upstate to highlight the best examples of these four elements working in harmony and standing out on their own. Clemson University, Adobe Digital Studio inside R.M. Cooper Library (in association with Good City Architects) Photo: ©2016 Derrick Simpson, AIA / McMillan Pazdan Smith Architecture 16
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THE DESIGN ISSUE
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COVER |
THE DESIGN ISSUE
Above: Athens Church interior, Athens, Ga. Design by Equip Studio. Photo: Brasfield & Gorrie. Below: Pedrick’s Garden, Greenville. Design and photo by Craig Gaulden Davis. Right: Bar, Jianna, Greenville. Photo: ©2017 Derrick Simpson, AIA / McMillan Pazdan Smith Architecture
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THE DESIGN ISSUE
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THE DESIGN ISSUE
UBJ | 10.13.2017
THE DESIGN ISSUE
| COVER
Left: AJ Whittenberg Elementary, Greenville. Photo and design by Craig Gaulden Davis. Above: One Research Drive © 2017 LS3P Associates LTD. Below: Athens Church exterior, Athens, Ga. Design Equip Studio. Photo: Brasfield & Gorrie.
10.13.2017 | upstatebusinessjournal.com
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MILESTONE |
60 YEARS OF CRAIG GAULDEN DAVIS
(L-R) Scott Powell, Scott Simmons, Edward Zeigler, Andrea Kuhfuss, David Dixon, Gwinn Harvey, and Charles Gunning. Photo by Will Crooks.
DESIGNING LONGEVITY In 1957, Kirk Craig and Earle Gaulden, who had been classmates at Clemson University, started their firm when both were just 27 years old. They began designing homes from an office on Augusta Street and were soon joined by Bill Davis. Six decades later, Craig Gaulden Davis has grown from a small local firm into a thriving regional practice known for creating some of the most popular spaces in Greenville, along with high-profile projects in Virginia, North Carolina, and Georgia. With several employees celebrating 20 or even 30-plus years with the company, as well as a crop of younger employees beginning to make their mark, the company is well-positioned to continue designing transformative spaces for the next 60 years and beyond. Scott Simmons, a principal and architect who joined the firm in 1987, said the common thread throughout the past 60 years is a focus on great design. “All firms will say that, but we have always been focused on unique projects that require some expertise,” he said. “We like to do buildings that require some gray hair – a little time and experience.” Scott Powell, who joined in 1993, agrees, adding that Craig Gaulden Davis also prides itself on being an institutional firm. “Our clients are institutions that 22
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CRAIG GAULDEN DAVIS CELEBRATES 60 YEARS WORDS BY LEIGH SAVAGE
are about a bigger purpose – libraries, schools, churches. It’s about service to their communities, so they are building for the long term.” Locally, the firm is known for designing the Peace Center for the Performing Arts, Greenville County Museum of Art, the Hughes Main Library, the Kroc Center, Roper Mountain Science Center, and many
they were working with First Presbyterian churches in four cities across two states. While commercial buildings aren’t the focus, the firm does take on certain projects, including all of Rick Erwin’s restaurants, Joe’s Place on Williams Street, and the downtown CVS, the company’s first urban drive-thru.
“ If Greenville is a great place to live, and it is, then I feel like we had a big part in helping with that and being there for those projects.” more. They’ve worked on 70 libraries, totaling more than 2 million square feet, as well as schools in 14 South Carolina districts within the past decade. Churches are another major category for the firm, which became evident when the staff recently noticed
“We pay a lot of attention to details,” said Ed Zeigler, principal and president, who has been with the company 34 of its 60 years. “It’s not just about cool designs, but how do we execute the designs, and how are they used? That’s a real focus of ours.”
60 YEARS OF CRAIG GAULDEN DAVIS
| MILESTONE
William T. Davis (Bill), Kirk R. Craig, and F. Earle Gaulden.
STEADY GROWTH
The size of the company has varied widely over the years, from eight people when Zeigler joined in 1983 to 40 employees during the design of the Peace Center in the late 1980s. Now at 18 people, the principals agree that the current size is right where they want to be. “Rather than grow just to be bigger, our interest is really growing our reputation, more than growing in number of people and amount of work,” said David Dixon, principal and vice president, who joined CGD in 1987. “The growth that I look forward to is more people becoming aware of the distinctive character of our firm.” Instead of seeking quantity of work, the company looks for projects where
the team can make a positive difference in a community. “We didn’t do all of the buildings in Greenville, but the really key ones, we can lay claim to a lot of those,” Simmons said. “If Greenville is a great place to live, and it is, then I feel like we had a big part in helping with that and being there for those projects.” One reason for the firm’s longevity is its focus on public projects, which can offer more secure revenue than private projects, where delays are more common, Powell said. He cites riding out the recession as the biggest challenge the firm has faced. “Most of the larger firms in Greenville were forced to merge with other firms,” he said. But the principals wanted to keep their experienced staff
1989 ROPER MOUNTAIN SCIENCE CENTER | CHARLES E. DANIEL OBSERVATORY GREENVILLE
1967 GREENVILLE LITTLE THEATRE GREENVILLE
1974 GREENVILLE COUNTY MUSEUM OF ART GREENVILLE
2002 PRINCE OF PEACE CATHOLIC CHURCH GREENVILLE
Photo by Will Crooks 10.13.2017 | upstatebusinessjournal.com
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and hands-on, team approach to projects, so emerging from those lean years with much of the team intact was an accomplishment. The staff also expresses pride in the decentralized organization of the firm, “where all professionals are well-educated, talented people who can manage all aspects of the practice,” according to Dixon. “We think this is a unique approach to a firm with our length of service and with so many significant public projects.” Simmons said founders referred to the system as “no handoffs, no fumbles,” meaning the same team members follow a project from beginning to end. “You win it; you conceptualize it with the client; you design it and carry it out, and the little details and big concepts don’t get lost along the way.” This can happen if projects get handed off between departments, he added.
PLANNING FOR THE FUTURE
Zeigler said it’s fortunate that several staff members have been around long enough to have worked with the company founders. “We had great cross-pollination between generations,” he said. “That has allowed the original mindset, the philosophy of the firm, to move from one generation to the next.” He views the history of CGD in terms of 30-year generations, and notes that the first generation led from 1957 to 1987, when ownership of the firm shifted to a new crop of employees. “Now, 30 years later, we’ve just recently done that again with a third generation,” Zeigler said, with younger staff members like John Hanson, Stuart Stegner, and Andrea Kuhfuss. As he helps guide the firm into the next decade, Hansen, a principal and architect, plans to focus on the aspects that have led the firm for its first 60 years: teamwork, design quality, and integrity. “To maintain that level of integrity, that’s a huge accomplishment,” he said. The collegial atmosphere and diversity of work opportunities drew Stegner to CGD. “It’s not cookie-cutter. The legacy projects were a big draw, as well as the family atmosphere.” he said. Kids, spouses, and dogs often show up at the office and occasional – and very noncompetitive – carpet golf tournaments keep the mood upbeat in the open workspace near Cleveland Park. High-profile projects in the works include the South Carolina Children’s Theatre, expected to be complete in 2019 near the Greenville Drive Stadium, and Fountain Inn High School, slated to be complete in 2021, which will be the first manufacturing-focused high school in South Carolina. “With a growing community, we look forward to the future, because it’s a fertile field to work in,” Simmons said. “It’s been a good 60 years, and it could be another good 60 years.”
1990 PEACE CENTER FOR THE PERFORMING ARTS GREENVILLE
2002 HUGHES MAIN LIBRARY GREENVILLE
WOODMONT MIDDLE & HIGH SCHOOL GREENVILLE COUNTY
2014 SC GOVERNOR’S SCHOOL FOR THE ARTS & HUMANITIES VISITOR’S CENTER GREENVILLE 24
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REAL ESTATE DEALS AND DEVELOPMENTS ACROSS THE REGION
CINDY LANDRUM | STAFF
clandrum@communityjournals.com |
| SQUARE FEET @arielhturner
Sutton Park, future development designed to fill demand for housing in downtown TR
Rendering provided by District Development LLC
David Rosenberg of District Development LLC could not afford to do a formal study to determine whether there was a market for housing in downtown Travelers Rest, so he did the next best thing — he asked the patrons of Swamp Rabbit Brewery and the many restaurants on Main Street whether they would live there. The answer was yes. So Rosenberg got to work. He started small, with three single-family homes, and they all sold. Now, Rosenberg is building Sutton Park, a development of six townhomes at the corner of Center Street and Love Drive, next to the Travelers Rest library. The townhomes are two stories and offer attached garages, an open living area, 9-foot ceilings, master bedrooms on the main floor, and large front porches. They are 1,650 square feet and will cost in the low $300,000s. Con-
struction should be complete in the first quarter of 2018. Quinn Satterfield Homes is the builder. A third project, Alston, which will begin once Sutton Park is complete, will contain 20 units behind the Swamp Rabbit Brewery. The development’s entrance will be on Poinsett Highway. Rosenberg said since his informal market survey he’s acquired 4 acres on four sites throughout downtown Travelers Rest. “Everything is within steps of Main Street and the Swamp Rabbit Trail,” he said. “You can be on Main Street within two minutes.” Rosenberg said he believes there’s a particular demand for the price point of Summit Place. “I think a lot of buyers are willing to pay for 9-foot ceilings, tankless water heaters, and granite countertops,” he said. “I don’t ever want to be in the 400
to 500s, because it narrows the market a lot.” He said downtown Travelers Rest is an ideal fit for new homes. “The most successful residential developments around are mixed-use
developments, such as Verdae. People love to live where they can walk to eat, to go to the gym, to go to a park,” he said. “Travelers Rest is a natural fit, because the retail, restaurants, and outdoor space is already there.”
Due South Coffee Roasters is moving to Hampton Station Due South Coffee Roasters is quite literally moving south, but mostly west, and much closer to downtown Greenville, the specialty coffee roaster and retailer announced last week. By early January 2018, the coffee shop and roastery will move out of the Taylors Mill space at 250 Mill St., Taylors, into Hampton Station, a multiuse development at 1320 Hampton Ave. Ext., Greenville, which is housed in a refurbished cotton storage facility built in 1919. “We couldn’t be more pleased to add Due South Coffee to our Hampton Station family,” says Rob Howell, Hampton Station leasing director. “They make an incredible product and have a huge following and will be an asset to the collective community we are creating here.” The new Due South location will feature a cafe, training lab, and roaster. Co-founder of Due South Coffee, Patrick McInerney, Photo by Will Crooks
says that the community between tenants, such as White Duck Taco Shop, Birds Fly South Ale Project, Lion’s Roar Crossfit, Treehugger Customs, and many others, is exactly what they have been trying to build with the business in Taylors Mill, and it already exists at Hampton Station. “Due South is proud to join Hampton Station’s vibrant community of startups, entrepreneurs, artisans, and visionaries fueling the energy and growth of the up-and-coming Water Tower District of West Greenville,” McInerney says. “Due South is looking forward to making Hampton Station its new home as we expand our wholesale and retail operations. With such a convenient location to our wholesale partners and our retail customers, we feel we are well-positioned for our continued growth.” Due South’s roastery output has grown significantly – 40 percent since last year at this time – and the move will bring them much closer to their local accounts, such as the Furman University Library, Limoncello (Larkin’s Italian concept slated to open within the year), Joe’s Place Bookstore, Happy + Hale, The Village Grind, Lowes Foods, and others. Less than 1 mile away from Hampton Station, a second Due South location is already under construc-
tion at The Commons, located within the new proposed city park at 159 Welborn St. Located in a 20,000-square-foot open marketplace along the Swamp Rabbit Trail, Due South Coffee will join Feed & Seed, SC Bakeroom, and The Community Tap, as well as a myriad of food vendors with a full-service cafe concept. While the Taylors Mill location has served as a destination and co-work space for customers, the Hampton Station space will be more of a café and roastery, with more focus on the production side. Moving from 4,000 to 2,630 square feet means the design of the space will be more efficient, but with the Hampton Station common areas fair game for any customer’s use, McInerney says the loss of square footage won’t create a seating issue. Hampton Station’s 100-year-old history will be honored throughout Due South’s 2,630-square-foot space, with careful attention to preserving the architectural integrity of the existing space, which include soaring ceilings and exposed beams. “Coffee and community are inseparable.” McInerney said. “With these two new locations, we feel that we are much better poised to serve the Greenville community.” -Ariel Turner 10.13.2017 | upstatebusinessjournal.com
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SQUARE FEET |
REAL ESTATE DEALS AND DEVELOPMENTS ACROSS THE REGION
ARIEL TURNER | STAFF
aturner@communityjournals.com |
@arielhturner
The design of the Homewood Suites by Hilton, already underway at 942 S. Main St., Greenville, received approval after multiple revisions. Rendering by Bounds+Gillespie Architects
FRONT ROW
Design Review Board Urban Panel
Third time’s the charm for the Homewood Suites by Hilton already underway at 942 S. Main St., Greenville, across from Fluor Field. After being sent back to the drawing board in August for the second time, the newest version of the hotel and parking garage presented by developer Shaunak Patel of Parks Hospitality Group was approved by the Design Review Board Urban Panel at the Oct. 5 meeting. Additionally, certificates of appropriateness were approved with conditions for Camperdown Plaza, the Citisculpt mixed-use development at the Agfa Healthcare site, and the Famous Toastery signage at Poinsett Plaza.
HOMEWOOD SUITES BY HILTON The DRB had previously approved plans for the Homewood Suites by Hilton at its March 2016 meeting, but Patel said design changes to the project were required because of high costs. An informal review at the June 2017 DRB Urban Panel did not go in the developer’s favor when he presented new plans to eliminate a rooftop opening, changing the exterior materials and the parking garage footprint. The formal review in August went similarly, with the panel asking Patel to redesign where the rooftop opening was removed, return to the brick façade, and 26
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make the parking garage appear less industrial. Patel returned with new plans this go-around to high praise from the panel. “It’s a beautiful design for the West End,” said panelist Danielle Fontaine. “I like it even better than the original.”
CITISCULPT A certificate of appropriateness for the site review phase of the Citisculpt project at 10 S. Academy St. was approved with conditions. Those include requests that the architect, Jeff Tiddy of MacMillan Pazdan Smith Architecture, give special attention to increasing the set-back distance between the buildings and Academy Street, the width of the plaza between the proposed multifamily and existing Agfa office building, making the area inviting to pedestrians, the addition of protected bicycle lanes, creating generous landing spots for pedestrians at the corners of Academy Street and McBee Avenue and Washington Street, and working with SCDOT to put trees along Academy Street. Plans call for an office building and hotel to be built on the existing parking lot fronting Academy Street. Located behind Agfa, the multifamily component and parking garage will be built later and will be based on market demand.
FAMOUS TOASTERY An externally lighted blade sign was approved to be installed at the patio entrance to Famous Toastery with conditions it be half to two-thirds the size of the proposed dimensions. The restaurant, at 104 S. Main St., is located inside the Poinsett Plaza building, opposite TD Bank, in the former Two Chefs Deli location. Owner Cindy Stone requested the sign because she says multiple customers call a day wondering where the restaurant is located. “I wonder how many give up,” Stone said. Ryan Pieffer, vice president of the building’s owner, Hughes Investments, asked the panel to please consider the exception to the sign ordinance, because Famous Toastery doesn’t have a presence yet like Two Chefs did for 17 years, and the restaurant needs to be visual to pedestrians in order to remain in business. The panel granted the exception to sign standards and also recommended the involved parties follow the city’s recommendation that there be a sign including all of the tenants in building.
CAMPERDOWN PLAZA The design of the 175-by-300-foot central plaza in the mixed-use Camperdown development at Main and Broad streets was overwhelmingly approved by the panel after many revisions of the original plan. “It will be there for a while and be the center of our
REAL ESTATE DEALS AND DEVELOPMENTS ACROSS THE REGION
| SQUARE FEET
RETIREMENT
SALE BEGINNING OCTOBER 4TH
The design of the Camperdown Plaza that will sit atop a three-story parking garage and feature a multiuse stage and play area was approved. Rendering by Beau Welling Designs
town for a long time,” said the project’s developer, Brody Glenn of Centennial American Properties, emphasizing the need for all of the details to be exactly right. The plaza, which sits atop a three-level parking garage, will include a variety of paver-tile surfaces, a play area, a variety of seating options, planters throughout with trees and other vegetation, a stage designed to be used for performances and recreational use, and shade sails suspended from the surrounding buildings. Subtle lighting will be incorporated into the permanent fixtures. The project will be completely ADA accessible. Panelist Bogue Wallin asked if grass were considered for the plaza surface instead of the pavers.
Construction begins on Velocity Park in Greer Childress Klein, a Charlotte, N.C.based commercial real estate firm, has partnered with Greer-based developer Cullum Interests to construct one of the largest industrial facilities at Velocity Park, a 193-acre business park in Greer. The 297,600-square-foot facility, located on Victor Hill Road, will feature concrete tilt-wall construction, fast-response sprinklers, a 32-foot clear height, a 60-foot loading area, and on-site parking for trailers and employees, according to a press release. “We are excited to partner with Cullum Interests on this project,” said Chris Daly, partner at Childress Klein. “Velocity Park is in an ideal location with the ability to provide a variety of solutions for logistics or manufacturing companies of many sizes.” The facility is scheduled for completion in the first quarter of 2018. It will become the first of three buildings on the property, which is located only 1 mile from the BMW North American Manufacturing facility and 2 miles from the Greer Inland Port. –Andrew Moore
The plaza designer, Dan Ford, vice president of land planning for Beau Welling Design, said the depth of soil required to support grass growth would cause a weight problem for the parking structure beneath. Grass would also require much more maintenance, and synthetic grass becomes too warm to be a viable option, he said. Panel chair Carmella Cioffi questioned whether the proposed stage height of four inches may be too low for the stage elevation and suggested the designer aim for 18 inches. The design team will continue to work with City of Greenville staff on the smaller details, such as the stage height and the exact design of the structures for the play area.
Taco Tuesday comes to The Cigar Boxx with The Pretty Taco Think Greenville has reached peak taco shop capacity? If so, you’ll likely rethink that once you see the newest tacos to hit the scene. The Pretty Taco, as it’s known on Instagram, is operated by Greenville resident Selina Elise. She’s been teasing followers for months with photos of authentic-looking tacos and is finally ready to announce she’ll be serving up tacos every Tuesday beginning Oct. 31, 5 p.m., at The Cigar Boxx, 23 College St. It doesn’t hurt that the cigar bar also boasts more than 200 single malt scotches and more than 100 bourbons. Elise will be making the tacos bakery style. “I will commit to a number each night, and when they sell out, that’s it,” she says. Those tacos may include a tilapia, sweet coleslaw, and Sriracha lime mayo; steak with onions and cilantro; slowcooked barbecue topped with sweet horseradish coleslaw; and traditional tacos al pastor. Born in San Francisco and raised in
New England, Elise moved to Greenville a year ago. Her family lived in the Mission District in San Francisco, surrounded by the best of the best in Mexican food and culture, she says. “My cooking abilities are thanks to my grandmother, Guadalupe Garcia,” Elise says. “She cooked with love. Most of my memories are in the kitchen. If I wasn’t watching her and learning, I was eating.” Elise says that when she cooks today, she’s looking for the same smell, taste, and quality she grew up eating. She connected with Paolo Varvaro, The Cigar Boxx owner, one night when mutual friends introduced them at the bar. “They brought me there one night, and I was taken by his hospitality and attention to detail,” Elise says. “One visit, Paolo and I got to talking about food, quality, and the good things in life. We agreed quality in all things, especially food and drinks, was a way of life, so here we are.” –Ariel Turner
FINE MEN’S CLOTHING SINCE 1979
38 years in business. Locally owned.
530 HAYWOOD ROAD GREENVILLE, SC HOURS: MONDAY - FRIDAY 9:30-6, SATURDAY 10-3 10.13.2017 | upstatebusinessjournal.com
864.297.5610
FORWARD |
WHAT ’S NEXT FOR THE UPSTATE, AND HOW WE’LL GET THERE
Connecting Our Future Working together on transportation and mobility in the Upstate By DEAN HYBL executive director, Ten at the Top
Imagine living in an Upstate region where no matter which city, town, or county you lived in or your level of income, you knew that you had access to dependable and affordable transportation that could take you to your job, appointments, or shopping and then back home again in a timely and relatively easy manner every single day. While many of us are fortunate enough to have daily access to our personal automobile, chances are it takes you noticeably longer to get from place to place today than it did even five years ago. In fact, within the Upstate region, 94 percent of all people who work travel to their job using an automobile, with 85 percent driving alone and 9 percent carpooling. That works out to somewhere around 690,000 vehicles on the roads across the Upstate every day, just to get people to and from work. A recent study by INRIX reported that the average motorist in Greenville spent 11.5 hours in 2016 stuck in congested traffic. They also estimate that traffic congestion costs the average motorist $1,200 per year in wasted gasoline and time. However, while the biggest issue related to transportation for many of us is congestion, there are others within both the urban and rural areas of our region that simply do not have reliable personal transportation. While there are many places across the country where public transportation helps alleviate access issues, that isn’t really the case here in the Upstate. Across the region, only 0.4 percent of all workers (roughly 3,000 of the more than 750,000 people working in the region) utilize some type of public transportation to get to their place of work. Those without dependable transportation often struggle to find or maintain employment because they can’t easily get to a job location. So to reach our imagined future of a region where transportation is available and timely for all, access and congestion become two prominent issues that must be understood and addressed. In partnership with more than 20 transportation and community partners, Ten at the Top is coordinating a year-long effort known as 28
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Between now and 2040, the region is projected to add another 321,000 residents and 256,000 new jobs. That means unless we start doing something differently in terms of how people get to work every day, by 2040 we will have nearly 1 million cars on the road every day just to get people to work.
Connecting Our Future to develop a vision, strategic goals, and impactful actions that can ultimately make it easier to move people and goods across the Upstate while reducing congestion and increasing mobility opportunities for all residents. Since 2010, the Upstate has added more than 60,000 new residents, which, based on employment numbers, means every day there are between 30,000 and 40,000 more cars on our local roads than there were seven years ago. Between now and 2040, the region is projected to add another 321,000 residents and 256,000 new jobs. That means unless we start doing something differently in terms of how people get to work every day, by 2040 we will have nearly 1 million cars on the road every day just to get people to work (not counting school buses, trucks, or people traveling for appointments or shopping). When I moved to the Upstate nearly eight years ago, I heard from many people that they were glad to be living in a region with a solid and growing economy, but that they didn’t want to see this region consumed by some of the same characteristics of sprawling growth, traffic congestion, and endangered natural resources as our neighbors in Charlotte, N.C., or Atlanta. The reality is that while we are not quite to the point of either of those areas, most of our current policies and investments put us on a collision course with that future. Models from the recent Shaping Our Future growth study showed that if we continue our current land
use trends over the next 25 years, we will more than double the amount of land used for our built environment by 2040. Transportation, and specifically how we move people and goods from place to place, is an important component of that land use and an area where doing things differently can have a significant impact on how we grow moving forward. Communities that have successfully addressed transportation and mobility issues have typically done so through developing partnerships that include the business community, transportation stakeholders, local governments, and other community partners. We hope through Connecting Our Future to develop a coalition of stakeholders who not only create a connected vision for mobility and transportation but also work together to identify and implement strategies and solutions that will help make this a region where we no longer have to imagine that every resident can get from where they are to where they need to go in a timely and affordable manner. If transportation and mobility are important to you, please join us for the kickoff of Connecting Our Future on Oct. 18 from 9:30 a.m.—2:30 p.m. at the TD Convention Center. Details are available at connectingourfutureupstatesc.org.
AS SEEN IN – THE 2017
BTC BEHIND THE COUNTER
MICHAEL WILSON, OWNER & GEORGE SUMMER, OPERATIONS
“ EXPECT TO BE FLOORED!” Michael & Co. Interiors has been providing commercial flooring products and professional installation services to general contractors, architects, designers, facility managers and commercial realtors across the Upstate since 1988. Locally owned and operated by Michael Wilson, Michael & Co. Interiors offers a complete line of flooring applications for a variety of commercial settings from business and medical offices to light industrial and manufacturing facilities. The Michael & Co. staff includes designers, selections specialists and experienced installers – all dedicated to providing quality
products, expert advice and professional service. The 5,500-sq.-ft. showroom at 226 Pelham Davis Circle in Greenville gives you a firsthand look at the features and benefits of a wide range of flooring options – and a well-stocked 15,000-sq.-ft. warehouse shortens the installation process on many commercial projects. Whatever the job – whether office building, manufacturing facility, grocery store, church or any other business site – it’s all about incredible product and expert installation. This company provides a significant step up in quality, guaranteeing beautiful carpet, ceramic tile, luxury vinyl tile and hardwoods that are durable, too.
“No project is too big or too small,” says Michael, whose portfolio ranges from a single office to a 90,000-sq.-ft. facility. Waterstone Assisted Living, Erwin-Penland, Jarden Plastic Solutions, Draexlmaier Automotive and new restaurants Ruth’s Chris and Caviar & Bananas are some of the portfolio accomplishments. “We are passionate about working with a business,” says Michael, who attributes much of his company’s success to the steady leadership of Operations Manager George Summer. “We get a thrill working from start to finish on projects of all types and all sizes, and seeing the outcome and the unique difference quality flooring makes in a building.”
Family-Owned, Neighborhood Flooring Experts 226 Pelham Davis Circle, Greenville | Hours: Monday - Friday 8-6 | 864.281.0006 | michaelandcompanyinteriors.com
NO PROJECT TOO LARGE OR SMALL
PROUDLY SERVING TH E UPSTATE SINCE 1988
PROFESSIONAL |
STRATEGIES FOR HONING YOUR PROFESSIONAL SKILLS
So You Want to Hire an Intern How to create and manage a successful program (Part 1) By NICOLE CENDROWSKI director of engagement, A-LINE Interactive
THE FOUNDATION
When then-Clemson University senior Lindsay Odom learned about Endeavor’s marketing internship through one of her Erwin Center professors, and eventually landed the position, she was pumped. Endeavor is a collaborative coworking space for creative services agencies, client-side marketers, and freelancers in downtown Greenville. As an Endeavor member, I observed the fun Lindsay and the team were having with this internship experience over the summer. Because I was also hearing from other college student friends about internships that weren’t faring so well, I’ve compiled guidance on how to create and manage a successful internship.
BE CLEAR, COMMITTED, AND CONNECTED
The key to a successful internship is to build a strong foundation before the interview process begins. First, develop a clear job description. Second, ensure you and your team have the time and energy to guide your future intern. Third, consider aligning yourself with an educational partner to filter your talent pool. “We were creating our very first internship experience, so working with Clemson was enormously helpful, and not just from a talent pool perspective,” explains Shannon Wilbanks, managing partner at Endeavor. “The Erwin Center was able to provide great job description templates and information about how other employers had structured successful programs, and what’s expected from a university standpoint, like salary and class credit options.” For structuring your internship job description, be sure to clearly communicate the role’s
The company you keep says a lot about you. The company we keep makes it a pleasure to be in business. • • • •
2013 – BBB Integrity Award – 1st merchant processing company to win this award 2014 – A+ Better Business Bureau Rating 2015 – SC 15th Fastest Growing Small Business (SCBIZ Magazine) 2016 – INC 5000 - Tandem ranks 2442 Fastest Growing Private Company in the Nation
Finally there’s a local credit card processing company who does it right.
Together, A Better Way Forward. 728 N Pleasantburg Dr., Greenville | (864) 672-1570 | tandempayment.com Tandem is a registered ISO/MSP of Chase Paymentech Solutions, LLC. Tandem Innovative Payment Solutions LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA
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purpose, responsibilities, compensation, and what to expect, as well as deliverables, such as a case study or results report that provides value to both the company and the student’s portfolio. “The role was very clear to me,” Odom explains. “And during the interview process, I quickly saw myself in it. I recognized that I’d be a hands-on, active part of the team. I felt confident bringing ideas to the table.”
BE INVITING AND INCLUSIVE
For Odom, the internship interview process wasn’t simply a half-hour meeting in a windowless conference room with her potential manager. While there was a series of interviews, she received an in-depth tour of the company’s office, met the team she’d be working with on a day-to-day basis, and attended company and client events. “I felt included from day one, and it quickly gave me a sense of the Endeavor culture, its
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STRATEGIES FOR HONING YOUR PROFESSIONAL SKILLS
| PROFESSIONAL
Presented by
Your candidates, and ultimately whomever you hire, are watching you. They’re observing you communicate, manage, and lead. They are observing how your team interacts with one another.
members, and role in the business community,” Odom recalls. The time invested by all before the internship began made the first day easier and effective. “When I arrived, instead of ‘get organized and oriented,’ I hit the ground running on what I was hired to do. I was eager to get started. I’d already been staying up late jotting down ideas and thoughts on what to work on,” Odom says. “We were looking for someone who was a self-starter, great at managing their time, and finding their own opportunities. We found that in Lindsay,” Wilbanks says. “When she identifies and recommends something to us, we consider it as seriously as anything anyone else on the team recommends.” It is important to give your intern access to tools and resources so that they can “own” the work they have promised to do. This goes beyond providing the access code to the copy machine or voicemail system. Also, the “little gestures” matter. Odom fondly remembers the small graduation party the team had for her: a simple, catered lunch. “Young people love food and sharing a meal. Even if it’s just a card or a cupcake, it’s the little things we remember,” she says.
BE AWARE
Your candidates, and ultimately whomever you hire, are watching you. They’re observing you communicate, manage, and lead. They are observing how your team interacts with one another. And reading between the lines. Their experience at your company during the interview process, as well as during the internship, will be shared with others: good, bad, or ugly. Even if they don’t end up interning with you, they’ll tell their friends about their interview experience, if the person who interviewed them was nice, and what the office space was like. “Young people won’t do an internship unless it comes across as a serious, legit opportunity, and if they have confidence in the company itself,” Odom says. “Once we say, ‘Yes,’ we’re all in and ready to do real work for you.”
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COMMUNICATE |
STAYING ON MESSAGE WITH YOUR CLIENTS AND YOUR COLLEAGUES
Say What? 5 ways to improve client communication By JOHN BOYANOSKI President, Complete Public Relations
You’d think after 100,000 years of human speech, we would have come up with something that everyone understands and uses. But we’re humans, and that would be too easy. Communication is the key to business success, but very few of us are talking the same language or even using the same patterns. There is no best way, because there are so many ways, and you need to know them all if you want to succeed. Think about all the ways you communicate in the office, at a coffee shop, or at a networking event: face-to-face, phone calls, emails, texts, Slack messages, Facetime, and conference calls. And those are the ones that I feel comfortable with. I am sure there are others (looking at you, Snapchat) that I have yet to figure out. I have clients who have all different kinds of needs, and learning how to manage all of them effectively and efficiently remains a daily challenge. No client is truly alike. No person is truly alike. Creating strong communications channels may be one of the toughest parts of the client relationship. So how do you figure out the best ways to communicate with your clients and partners?
YOU NEED YOUR HEARING CHECKED Davis
1. Ask questions: I learned very early that the best way to communicate openly was to find the way the other person wanted to communicate. If you are emailing a client and that client doesn’t check email, then work grinds to a halt. Vice versa, if a client mainly gets stuff done via text and you don’t, then you need to adapt.
2. Streamlining the process: One of the best things I found to make communication easier was to make the process easier. If you ask someone for simple information, you may not always get the best answer. You have to give real parameters on what you are asking for in order to get the right answers. For example, if I need biographical information for a new client, I could ask them for it. I may get a few sentences, or I may get pages to sift through. But if I ask for the specific information I need, such as hometown, education, work experience, etc., I can get the information I need faster. However, streamlining has to be convenient in order to work. If someone has to take numerous steps that are cumbersome in order to get information, then it only exasperates the situation. 3. Be consistent: This is key when differentiating between internal and external communications. A lot of companies try very hard to streamline their internal communications, but then often break those rules. For example, a company may set up a Slack channel for employees to share information to free up time on emails, but quickly revert to using their emails again. If you aren’t keeping up with your internal forms of communication, how can you expect to do it for external ones?
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4. Deadlines: If it is important, always give a timeframe to answer communications. It may be urgent to you, but unless the other person knows that, they will make it a backburner issue. This is my biggest problem. I am terrible in giving deadlines for information to be responded to. 5. Be flexible: Yes, this sort of contradicts No. 3, but if something isn’t working, realize that and change it. That client who said they wanted to be emailed, but aren’t answering? Find out a new way to get to them. Call, ask for a meeting, or text them. Do something to make it work better. Now this is what has worked for me. It may not work for you, which goes back to the original problem. It takes a lot of effort to get communications better, if not right. Review what you are doing often in order to make sure what you are doing works.
THE TECHNICAL SIDE OF BUSINESS
| DIGITAL MAVEN
America Unmasked Lessons learned from Equifax By LAURA HAIGHT
I was planning this
column based on the Equifax breach that affected 145.5 million people. And then Yahoo! slipped a tidbit into a busy news day, admitting that its 2013 breach exposed the personal information of all 3 billion of its customers. That’s just the most recent brick in the wall. Through just a handful of government hacks, more than 240 million Americans have had their SSNs exposed. They included the IRS breaches of 2015, 2016, and 2017, which all together exposed 1.14 million SSNs; the 2015 breach of the U.S. Office of Personnel Management, which has the personal information and background check data for every individual who has ever worked for the government or applied for a government job, that exposed a whopping 21.5 million; and the 2015 hack of voter data across the U.S., which affected another 191 million. And way back in 2006, 26.5 million veterans had their personal information exposed in a breach of the Veterans Affairs Department. And that’s not even all of the government breaches. We haven’t even touched on the three South Carolina breaches, or the many commercial breaches from Target and Home Depot to Anthem Health Care, Bon Secours St. Francis Health System, and Sony, to name just a few. Nonetheless, this is no time for melancholy. Equifax is a huge corporation, but that doesn’t mean that there aren’t takeaways for every business, agency, or nonprofit. The Equifax breach was the result of one IT staffer who did not do what he was supposed to, according to the congressional testimony of former CEO Richard F. Smith last week. Well, that’s an easy scapegoat, but no employee goes unmanaged. LESSON NO. 1: Verify. Unmonitored standards degrade over time, because employees may often determine that no one seems to care and, thus, this process isn’t that critical. It may get done eventually, but as Equifax learned, it may take as little as a week to go from secure to hacked. Overreliance on technology seems to give businesses a false sense of security. Hacking and cybercrime are business problems. Major ones. And technology alone will not fix them. According to published reports, the Equifax intrusion detection system failed to recognize that there had been a breach. I am going to make an assumption that Equifax has a large technology infrastructure, expensive hardware, and software systems dedicated to security, and a pretty robust staffing level. LESSON NO. 2: Technology alone will not be enough. Protecting yourself and, more importantly, your clients from data exposure will depend on a three-pronged approach of hardware, software, and humanware. Don’t spend all your security money on systems; save some for training and an independent resource/process review. How long was a hacker bleeding information out of Equifax’s systems? Nearly three months. A full five weeks passed before Equifax acknowledged the hack. LESSON NO. 3: Things get worse the longer they go on. It is possible to lock the barn door while you still have a few horses left. But for that to happen, employees have to believe they won’t be summarily canned for turning themselves in. It’s easy to make a mistake and hard to admit it. Encouraging employees to be honest while dangling a get-out-of-jail-free card is an important step to stopping hacks quickly – while they can be controlled and potentially even prevented. LESSON NO. 4: Stop asking for things you don’t need. I’m talking to you, medical practices. Several times in the past few months, I have had to fill out paperwork that asked for my SSN. I refuse to write it on the form, and offer president, portfoliosc.com
It’s easy to make a mistake and hard to admit it. Encouraging employees to be honest while dangling a get-out-of-jail-free card is an important step to stopping hacks quickly – while they can be controlled and potentially even prevented. instead to hand a Post-it to the receptionist and wait while they enter it, returning the Post-it to me. Usually they say they don’t really need it. Then don’t collect it. Once you have it, you have a legal responsibility to protect it, and a significant liability if you don’t. There may be one good thing to come out of the Equifax situation. The White House and Congress have just started to kick around the idea of changing our primary identification method (goo.gl/1U68vL). The newly minted idea has many challenges and affects every aspect of American life, so don’t expect a quick solution. But it is something to watch for and stay on top of. We should push for smart changes to this system and stay on top of elected officials in order to ensure that the solutions to protect us do not invade our privacy in the process.
10.13.2017 | upstatebusinessjournal.com
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THE TAKEAWAY |
NOTES FROM THE BEST TALKS YOU MISSED
Lessons for the Upstate From the Triangle Here are some of the key themes from the three-day visit.
By MEGAN CAMPBELL communications coordinator, Greenville Chamber
Talent Attraction and Retention
Raleigh and Durham, N.C., were not always the economic powerhouses we know them to be today. The Triangle Region, primarily composed of the cities of Raleigh, Durham, Chapel Hill, and Cary, is now considered one of the most economically vibrant metro areas in the nation. How did they get to where they are today? We set out to learn more. The Greenville and Spartanburg chambers of commerce took 115 business leaders to the Triangle Region to learn about the dynamics of a hyphenated market. Both Hughes Development Corporation and Johnson Development Associates Inc. were presenting sponsors on the trip that was focused around collaboration and regionalism. The Intercommunity Leadership Visit included everything from tours of large headquarters to visits with entrepreneurs and their ecosystems for innovation.
What: The Greenville and Spartanburg Area Chambers of Commerce Joint Intercommunity Leadership Visit to Raleigh-Durham, N.C., Sept. 27–29 Who Was There: 115 business leaders from the Greenville and Spartanburg chambers of commerce Presenting Sponsors: Hughes Development Corporation and Johnson Development Associates Inc. Word of the Trip: Collabetition (or collabatition) – collaboration with your competition to achieve collective goals UBJ_Gville8.qxp_Layout 1 6/23/17 12:15 AM Page 1
This past year, more Duke University graduates chose North Carolina over New York and California for the first time ever. Chief among the reasons students are choosing to stay is the quality of life the region affords. For Duke, showcasing the community meant that they Jim Goodmon, owner of the Durham Bulls and CEO of Capitol Broadcasting, could not fortress the school. discussed the importance of regional collaboration. Their Innovation and Entrepreneurship Initiative is housed problem for entrepreneurs. We’re just answering a off-campus in downtown Durham. Internships also call,” said Phillipe Charles, director of communications serve as an important bridge between campuses and and member experience at American Underground. the community. American Underground, in particular, was instrumenThe region works together on the issue through their tal in turning downtown Durham into a destination. community-wide Work in the Triangle initiative. These facilities are helping create flourishing down“Success has a lot to do with natural resources. Ours towns, are having a major economic impact (2,000 is brain power,” says Adrienne Cole, president/CEO, jobs created by American Underground and an estiRaleigh Chamber of Commerce. She adds that they’ve mated $3.5 million spent on downtown businesses), simply been “good stewards of the benefits they have.” and are a key component to keeping top talent in the By working together, the region is able to retain their region. workforce and compete with the likes of Boston and Inclusion San Francisco to attract talent. Forty-eight percent of American Underground Innovation companies are minority or woman-owned. The city “We’re not big on manufacturing. What we sell is was once home to “Black Wall Street” and continues intellectual capital,” noted one speaker. Coworking to project an eclectic, inclusive environment. Accordspaces like American Underground in Durham and ing to Phillipe Charles, this is simply a reflection of the HQ Raleigh, as well as North Carolina State Univervalues of Durham as a city. He adds that the “startup sity’s Centennial Campus and Duke’s Innovation and capital of the South” is the “counter-story to Silicon Entrepreneurship Initiative, all work to spur innovation Valley” because of their diversity. The Triangle also and support entrepreneurs. Many of these hubs are takes a regional approach to issues such as affordable strategically “engineered to spark new connections” housing and economic mobility by bringing public and and cause “creative collisions.” Part of the success of private sectors together to provide an infrastructure these ecosystems is attributed to the fact that they are of opportunity. simply meeting a demand. “We’re solving the real estate
Different interests. Same passion. Helping you reach your financial goals.
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UBJ | 10.13.2017
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NOTES FROM THE BEST TALKS YOU MISSED
| THE TAKEAWAY
Collaboration and Regionalism Much like the Greenville-Spartanburg area, the Raleigh-Durham area considers the Raleigh-Durham International Airport one of their first and best examples of collaboration. As the 39th largest airport in the country, it is a key economic engine for the community. The Triangle has since built off the success of the airport to build a vibrant community with international recognition.
Some of the tips for achieving collaboration shared throughout the visit included the following: • You don’t have to do everything together. You just have to move in the same direction. • Progress occurs at the speed of trust. In the absence of communication, people assume the worst. Over-communicate your goals. • There needs to be a regionalism/collaboration champion. • Remove the ego. Project a “let’s get this done together” attitude. • A regional brand does not diminish each community’s individual brand. In fact, the value of the region is that each community is different.
N.C. State Sen. Jay Chaudhuri; Rep. David Lewis; David Horne, partner, Smith Anderson; and Andrea Weigl, associate producer, Markay Media, “A Chef’s Life,” at the Raleigh City Club for a business advocacy lunch entitled “Driving Business Engagement in the Policy Arena.”
For Raleigh and Durham, adopting a regional approach required champions of collaboration, years of dialogue, and a steady flow of communication. The path forward may not be easy or quick, but with an intentional emphasis on collaboration and regionalism, we can work together to propel the Upstate forward.
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NEW TO THE STREET |
NEWS FACES OF BUSINESS
Open for business
2
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1. OptimalSelf MD recently opened in downtown Greenville at 25 S. Laurens St. Learn more about the practice at optimalselfmd.com. 2. HealthMarkets Insurance Agency recently opened their new office at 409 Mills Ave., Ste. 204, in Greenville. Learn more at healthmarkets.com/cevans. CONTRIBUTE: Know of a business opening soon? Email information to aturner@communityjournals.com.
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UBJ | 10.13.2017
50 5
Celebrating Celebrating
PLAY-BY-PLAY OF UPSTATE CAREERS
HIRED
PROMOTED
HIRED
HIRED
| ON THE MOVE
HIRED
GLENN BATSON
MARY BAUGH
ALBRECHT ROELANDTS
PRISCILLA CRUZ
ZACHARY CHASTAIN
Joined Spencer Hines Properties’ Greenville office as executive vice president of brokerage services. Batson has more than 15 years of experience in the Greenville real estate market.
Promoted to account representative at Jackson Marketing, Motorsports & Events. Baugh joined Jackson in 2015 as executive administrative assistant to Jackson President and CEO Darrell Jackson. She moved to the account service team in 2016 as account coordinator. Baugh holds a BA from Furman University and an MFA from Edinboro University of Pennsylvania.
Joined T&S Brass and Bronze Works, based in Travelers Rest, as director of sales for Europe, the Middle East, Africa, Russia, and India. Roelandts is a certified foodservice professional and holds a bachelor’s degree in administration and management.
Joined Rebuild Upstate as the nonprofit’s newest administrator. Cruz brings more than six years of administration experience to Rebuild Upstate. A native of Florida, Cruz majored in paralegal studies and psychology at Florida Southwestern State College.
Joined FUEL in the role of digital marketing strategist. Prior to joining FUEL, Chastain owned an IT consulting business and currently serves as a member of the Career & Technology Center Advisory Board for Anderson County School Districts 1 and 2.
DESIGN AND CONSTRUCTION O’Neal Inc., a Greenville-based integrated design and construction firm, received the platinum-level safety award for their safety program. This award was presented by the Associated Builders and Contractors (ABC) of the Carolinas. Established in 1989, ABC’s Safety Training and Evaluation Process (STEP) Awards program recognizes construction companies across the country for their achievements in safety training and self-evaluation, including ongoing efforts to develop quality safety programs.
MARKETING Crawford Strategy, a full-service marketing, brand development, public relations, and digital media company, has hired Cody Sargent as the executive communications liaison and assistant to president and CEO Marion Crawford. Sargent will provide administrative and communication support to Crawford while also working on special projects and managing the agency’s online presence. Sargent graduated from Clemson University with a political science degree. Crawford Strategy also has welcomed two interns for fall 2017. Tori Sizemore is a graduate of Anderson University with a degree in public relations and marketing, and she will assist the marketing, public relations, and operations teams. Jordan Allums is a senior at Furman University majoring in communication studies. She will assist both the marketing and public relations teams.
FINANCE Upstate Wealth Management, a personalized financial planning and advising firm, has hired Liz Brophy Unterzaucher as a client manager. Unterzaucher has more than 20 years of experience as a small-business owner focused on high-end travel in the U.S. and Europe. At Upstate Wealth Management, she will facilitate new sales and outreach strategies while meeting the needs of the firm’s clientele. Unterzaucher has degrees in engineering and art history from Vanderbilt University. CONTRIBUTE: New hires, promotions, & award winners may be featured in On the Move. Send information and photos to onthemove@upstatebusinessjournal.com. 10.13.2017 | upstatebusinessjournal.com
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#TRENDING |
INFORMATION YOU WANT TO KNOW
THE WATERCOOLER Social Chatter
RE: PAPA’S AND BEER SIGNS LEASE FOR SECOND ANDERSON LOCATION “Maybe I need to try it again. I didn’t really see the ‘craze’ the first two times I went. But it has been a few years.”
Eric Mack
“The folks at Hampton Station have done a wonderful job creating a really pleasing environment there. Truly outstanding.”
FROM THE GREENVILLE JOURNAL, RE: SPEAK UP ABOUT THE NEED FOR AFFORDABLE HOUSING
“Looks like a good fit.”
“Yes! I have a family member who works in Greenville but got priced out of living in Greenville and has to go live in Spartanburg County. That’s ridiculous.”
Arn Cenedella Maggie Blair
“I have hoped for forever they would pick downtown Greer!”
Maggie Blair
RE: DUE SOUTH COFFEE ROASTERS ANNOUNCES MOVE TO HAMPTON STATION “Hampton Station and Sans Souci are getting a little bit cooler.”
Justin Bishop
“Opportunistic move! Great business and even better coffee!”
Lauren Hinkle
RE: CHANGING OUR PERCEPTIONS OF TRADE JOBS IS THE FIRST STEP TO FILLING WORKFORCE GAP “…messaging appreciation of these skills and how much you can make in these trades versus everyone needs to go to college discussion needs to happen more often.”
Craig Kinley
“...there are steps being taken, but there needs to be more of it. Not just here locally, but across the nation.”
Ed Solomon
TOP 5:
OCTOBER
6 , 2017
“Wisdom from a strong leader.”
Tony McDade
RE: RJ ROCKERS UNVEILS NEW DINING CONCEPT THE SILO “Excited for this to be happening for a great group of people who have worked hard to enhance downtown Spartanburg and make a tasty variety of beer in the process. Great job, RJ Rockers.”
Jim Davis
DIGITAL FLIPBOOK ARCHIVE
E 40 | VOL. 6 ISSU
1. Hungry in the Hub City: What restaurants have just opened and what’s coming next in Spartanburg
Rootss er n Roersc’k se Mark John ugh
2. Due South Coffee Roasters announces move to Hampton Station
Emily Abacus Mihelic
RJ Rock d Clay McDono B an their F& return toth The Silo wi beginnings
The layout of print meets the convenience of the Web. Flip through the digital editions of any of our print issues, and see them all in one place. upstatebusinessjournal.com/ past-issues
Plus:
Your Guide
3. Papa’s and Beer signs lease for second Anderson location
A HOTEL IN E PORT | STATE OF TH
// ALSO INSIDE Photo by
4. Plans for 242-unit multifamily development submitted to City of Greenville
Will Croo
burg’s to Spar tan Scene Dining
MOVES | FINISHING N GREER? DOWNTOW
ks
CONNECT We’re great at networking.
5. RJ Rockers unveils new dining concept The Silo
LINKEDIN.COM/COMPANY/ UPSTATE-BUSINESS-JOURNAL FACEBOOK.COM/ THEUPSTATEBUSINESSJOURNAL
*The Top 5 stories from last week’s issue ranked by page views
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UBJ | 10.13.2017
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EVENTS YOU SHOULD HAVE ON YOUR CALENDAR
PRESIDENT/CEO
Mark B. Johnston mjohnston@communityjournals.com
UBJ PUBLISHER
Ryan L. Johnston rjohnston@communityjournals.com
EDITOR
Chris Haire chaire@communityjournals.com
ASSOCIATE EDITOR
Emily Pietras epietras@communityjournals.com
DIGITAL OPERATIONS MANAGER Tori Lant tlant@communityjournals.com
STAFF WRITERS
Trevor Anderson, Rudolph Bell, Cindy Landrum, Andrew Moore, Ariel Turner
MARKETING & ADVERTISING VICE PRESIDENT OF SALES David Rich drich@communityjournals.com
ACCOUNT MANAGERS
John Clark, Maria Hall, Donna Johnston, Stephanie King, Rosie Peck, Caroline Spivey, Emily Yepes
ART & PRODUCTION VISUAL DIRECTOR Will Crooks
LAYOUT
Bo Leslie | Tammy Smith
OPERATIONS Holly Hardin
ADVERTISING DESIGN
Kristy Adair | Michael Allen
CLIENT SERVICES
Anita Harley | Jane Rogers
EXECUTIVE ASSISTANT Kristi Fortner
| PLANNER
DATE
EVENT INFO
WHERE DO I GO?
HOW DO I GO?
Tuesday
10/17
Greenville Chamber of Commerce’s Diversity & Inclusion Summit
TD Convention Center 1 Exposition Drive 9 a.m.–6 p.m.
Cost: $100 investors, $125 general admission For more info: bit.ly/2uDPySZ; nwhite@greenvillechamber.org
Wednesday
Endeavor’s Collaborators & Cocktails: David Oakley, president/ creative director, BooneOakley
Endeavor 1 N. Main St., 4th floor 5–7:15 p.m.
Cost: Free for members, $30 for preregistered guests. No walk-ins. For more info: Endeavor@EndeavorGreenville.com
Wednesday
10/18
Ten at the Top: Connecting Our Future
TD Convention Center 1 Exposition Drive 9:30 a.m.–1:30 p.m.
Cost: $35 For more info: conta.cc/2wwZLRW
Saturday
10/21
Piedmont SCORE‘s Comprehensive Small-Business Startup
Hughes Main Library Branch 25 Heritage Green Place 9:30 a.m.–4 p.m.
Cost: $39, $15 students For more info: bit.ly/2fpcoI4
Wednesday
10/25
Upstate Business Journal’s Business on Tap
Stella’s Southern Brasserie 340 Rocky Slope Road 5:30–7 p.m.
Cost: Free
Wednesday
Greenville Chamber of Commerce’s Small-Business Seminar & Networking
TD Convention Center 1 Exposition Drive 8–11 a.m.
Cost: Free For more info: bit.ly/2geabQp; 864-239-3728; nwhite@greenvillechamber.org
Thursday
What Every Small Business Needs to Know to Free up Capital for Growth and Expansion
Spartanburg Chamber of Commerce 105 N. Pine St., Spartanburg 11:30 a.m.–1 p.m.
Cost: Free, registration required For more info: solutionsunlimitedsc.com/ section179-seminar; 864-599-8678
Thursday
Endeavor’s Collaborators & Cocktails: Endeavor Kenn Sparks, head of U.S. corporate 1 N. Main St., 4th floor communications, BMW Group 5–7:15 p.m.
Thursday
11/2
Greenville Chamber of Commerce’s Netnight
Fluor Field 945 S. Main St. 6–8:30 p.m.
Cost: $15 investors, $25 noninvestors For more info: bit.ly/2gdQMiy, 864-239-3727, nwhite@greenvillechamber.org
Tuesday
Greenville Chamber of Commerce’s ATHENA Leadership Symposium
TD Convention Center 1 Exposition Drive 11:30 a.m.–1 p.m.
Cost: $35 investors, $50 noninvestors For more info: bit.ly/2sUsFdd; 864-239-3727; nwhite@greenvillechamber.org
10/18
10/25 10/26 11/2
11/14 UP NEXT
Cost: Free for members, $30 for preregistered guests. No walk-ins. For more info: Endeavor@EndeavorGreenville.com
IN THIS WEEK’S ISSUE OF UBJ? WANT A COPY FOR YOUR LOBBY?
NOVEMBER 17 LEADERSHIP ISSUE
1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
UBJ milestone
UBJ milestone jackson Marketing Group’s 25 Years 1988 Jackson Dawson opens in Greenville at Downtown Airport
HOW TO CONTRIBUTE STORY IDEAS:
ideas@upstatebusinessjournal.com
EVENTS:
1988
>>
DECEMBER 15 MANUFACTURING ISSUE
Chairman larry Jackson, Jackson marketing Group. Photos by Greg Beckner / Staff
Jackson Marketing Group celebrates 25 years By sherry Jackson | staff | sjackson@communityjournals.com
Solve. Serve. Grow. Those three words summarize Jackson Marketing Group’s guiding principles, and according to owner Larry Jackson, form the motivation that has kept the firm thriving for the past 25 years.
events@upstatebusinessjournal.com
NEW HIRES, PROMOTIONS, AND AWARDS:
onthemove@upstatebusinessjournal.com UBJ welcomes expert commentary from business leaders on timely news topics related to their specialties. Guest columns run 700-800 words. Contact editor Chris Haire at chaire@communityjournals.com to submit an article for consideration. Circulation Audit by
1997 Jackson Dawson launches motorsports Division 1993
1990 Jackson Dawson acquires therapon marketing Group and moves to Piedmont office Center on Villa.
Jackson graduated from Bob Jones University with a degree in video and film production and started his 41-year career in the communications industry with the U.S. Army’s Public Information Office. He served during
Vietnam, where he said he was “luckily” stationed in the middle of Texas at Fort Hood. He left the service and went to work in public affairs and motorsports at Ford Motor Company in Detroit. After a stint at Bell and Howell, where he was responsible for managing Ford’s dealer marketing and training, the entrepreneurial bug hit and he co-founded Jackson-Dawson Marketing Communications, a company specializing in dealer training and product launches for the auto industry in 1980. In 1987, Jackson wanted to move back south and thought Greenville would be a good fit. An avid pilot, he
learned of an opportunity to purchase Cornerstone Aviation, a fixed base operation (FBO) that served as a service station for the Greenville Downtown Airport, providing fuel, maintenance and storage. In fact, when he started the Greenville office of what is now Jackson Marketing Group (JMG) in 1988, the offices were housed on the second floor in an airport hangar. “Clients would get distracted by the airplanes in the hangars and we’d have to corral them to get back upstairs to the meeting,” Jackson said. Jackson sold the FBO in 1993, but says it was a great way to get to know Greenville’s fathers and leaders
>>
with a majority of them utilizing the general aviation airport as a “corporate gateway to the city.” In 1997, Jackson and his son, Darrell, launched Jackson Motorsports Group. The new division was designed to sell race tires and go to racetracks to sell and mount the tires. Darrell Jackson now serves as president of the motorsports group and Larry Jackson has two other children and a son-in-law who work there. Jackson said all his children started at the bottom and “earned their way up.” Jackson kept the Jackson-Dawson branches in Detroit and others in Los Angeles and New York until he sold his portion of that partnership in 2009 as part of his estate planning. The company now operates a small office in Charlotte, but its main headquarters are in Greenville in a large office space off Woodruff Road, complete with a vision gallery that displays local artwork and an auditorium Jackson makes available for non-profit use. The Motorsports Group is housed in an additional 26,000 square feet building just down the street, and the agency is currently looking for another 20,000 square feet. Jackson said JMG has expanded into other verticals such as financial, healthcare, manufacturing and pro-bono work, but still has a strong focus on the auto industry and transportation. It’s
2009 Jackson Dawson changes name to Jackson marketing Group when larry sells his partnership in Detroit and lA 2003
2009-2012 Jackson marketing Group named a top BtoB agency by BtoB magazine 4 years running
him going and growing his business over the years. He is passionate about giving back and outreach to non-profnon-prof its. The company was recently awarded the Community Foundation Spirit Award. The company reaffirmed its commitment to serving the community last week by celebrating its 25th anniversary with a birthday party and a 25-hour Serve-A-Thon partnership with Hands on Greenville and Habitat for Humanity. JMG’s 103 full-time employees worked in shifts around the clock on October 22 and 23 to help construct a house for a deserving family. As Jackson inches towards retirement, he says he hasn’t quite figured out his succession plan yet, but sees the companies staying under the same umbrella. He wants to continue to strategically grow the business. “From the beginning, my father has taught me that this business is all about our people – both our clients and our associates,” said his son, Darrell. “We have created a focus and a culture that strives to solve problems, serve people and grow careers.” Darrell Jackson said he wants to “continue helping lead a culture where we solve, serve and grow. If we are successful, we will continue to grow towards our ultimate goal of becoming the leading integrated marketing communications brand in the Southeast.”
2011 Jackson marketing Group/Jackson motorsports Group employee base reaches 100 people
2008 2012 Jackson marketing Group recognized by Community Foundation with Creative spirit Award
pro-bono/non-proFit / Clients lients American Red Cross of Western Carolinas Metropolitan Arts Council Artisphere Big League World Series The Wilds Advance SC South Carolina Charities, Inc. Aloft Hidden Treasure Christian School
CoMMUnitY nit inVolVeMent nitY in ol inV olV V Ve eMent & boarD positions lArry JACkson (ChAirmAn): Bob Jones University Board chairman, The Wilds Christian Camp and Conference Center board member, Gospel Fellowship Association board member, Past Greenville Area Development Corporation board member, Past Chamber of Commerce Headquarters Recruiting Committee member, Past Greenville Tech Foundation board member David Jones (Vice President Client services, Chief marketing officer): Hands on Greenville board chairman mike Zeller (Vice President, Brand marketing): Artisphere Board,
Metropolitan Arts Council Board, American Red Cross Board, Greenville Tech Foundation Board, South Carolina Chamber Board
eric Jackson (Jackson motorsports Group sales specialist): Salvation Army Boys & Girls Club Advisory Board
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20 Upstate bUsiness joUrnal November 1, 2013
AS SEEN IN
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2003 motorsports Division acquires an additional 26,000 sq. ft. of warehouse space
1998 1998 Jackson Dawson moves to task industrial Court
also one of the few marketing companies in South Carolina to handle all aspects of a project in-house, with four suites handling video production, copywriting, media and research and web design. Clients include heavyweights such as BMW, Bob Jones University, the Peace Center, Michelin and Sage Automotive. Recent projects have included an interactive mobile application for Milliken’s arboretum and 600-acre Spartanburg campus and a marketing campaign for the 2013 Big League World Series. “In my opinion, our greatest single achievement is the longevity of our client relationships,” said Darrell Jackson. “Our first client from back in 1988 is still a client today. I can count on one hand the number of clients who have gone elsewhere in the past decade.” Larry Jackson says his Christian faith and belief in service to others, coupled with business values rooted in solving clients’ problems, have kept
NOVEMBER 1, 2013
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