CJ RealEstate

Real Estate Services Since 1990

LANDLORD INFORMATION

COMMITTED TO EXCELLENCE IN PROPERTY MANAGEMENT

Our focus is to continually be the best real estate team by striving to build upon our strong reputation of integrity, professionalism and superior customer service

Disclaimer: This information booklet has been provided to assist you about property management. If you have questions about any matter, please contact your legal representative or real estate agent about your specific query. The information may be applied to differently upon the variations in individual circumstances; we therefore cannot accept responsibility for any misunderstanding that may result from information provided in this booklet. However, please do not hesitate to contact C J Estate for any assistance you may require and we will do everything possible to provide the information you seek. Š 2015 C J Real Estate All Rights Reserved

CONTENTS Committed to Excellence

4

C J Property Management System

6

Why C J Real Estate ?

Communicator System

8

Marketing Program

9

Property Maintenance

10

Financial Statement

11

Two Local offices

13

Market Comparison

14

e-Newsletter

15

Market appraisal

16

Why should you choose us?

17

C J Real Estate accredited system Excellence in Service guaranteed

- Actural view from Rhodes

Committed to Excellence The C J Real Estate Property Management team is committed to excellence in customer service and passionate about their work. Our many testimonials from satisfactory clients are proof of this.

In order to keep up with various changes to tenancy legislation and marketplace movements, team members participate in regular in-house and industry training workshops.

The success of our organisation is based on continual improvement. We are proud to announce that our team, many of them who have been with us for many years, have completed a comprehensive training course, developed Policy and Procedure Manuals and implemented quality management systems.

Best Practice represents professional service, effective communication, prompt return on calls and messages, appropriately organised marketing campaigns, paying attention to detail and punctuality in attending all scheduled appointments.

Implementing and completing best practice to achieve accreditation has been a huge undertaking and is professionally rewarding for all of us. It represents a great team effort and we just had to tell you about it.

You can have confidence in dealing with us – a company which focuses on customers and our unique property management system, driven by our goal to continuously improve.

C J Real Estate accredited system Excellence in Service guaranteed

5

Our Management System Choosing the right Managing Agent is very important. You will be entering into a long term association with them and will be relying on them to look after your one of the most valuable assets. Therefore, you need to assured that your Managing Agent handles every aspect of the Management process of your property.

The services provided by C J Real Estate property management team as follow :

Finding a tenant

oon as possible.

• Offline (window display, rental lists) and Online advertisements on real estate and community portal websites • Check our database of properctive tenent: we have a database system to quickly search for potential tenants

Screening and confirming applications Checking references of applicants helps us form an opinion of the applicants’ suitability and reliability.

• Reference for rental payment history and property maintenance • Employment status check and whether appropriate if their income would support the proposed rental • Once the reference check procedures are completed, we confirm with you; the lease period, rental amount

and the commencement date for the lease

Preparation of tenancy agreement Prepare all the relevant document and sign with the tenant • We prepare a Residential Tenancy Agreement with all the relevant documents and sign the agreement on your

behalf

Inspections and reports Regular inspections of your property will ensure that the tenants are maintaining your property to a high standard • Intial and final inspection: A detailed condition report at both the commencement and termination of each

tenancy. This reduces the likelihood of dispute over reponsibility of repairing any damage to the property

• Periodic inspections: Regular inspection to check the condition of the property. Inspection report will also be

sent to you (Please refer to page 10 for more details)

Repairs and maintenance Regular communication with you to arrange the maintenance work to complete in an appropriate way • You will be advised of any necessary repairs and maintenance required if anything is reported • We organise quotes and notify you of any major repairs. Following your approval we will arrange the work to

completion with regular communication with you at all times

• C J Real Estate has full complement of tradesmen whose services we have engaged, and their workmanship

and reliability are of the highest standards at competitive prices

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6

Real Estate Services Since 1990

Arrears control Our strict arrears control minimizes any rent payment failuer on time.

• Contacting the tenants on regular basis ensures those tenants who may have failed to pay on time

Outgoings management We take care of payment of all the outgoings of the property for you.

• We have the service to manage the payment of all outgoings, such as Council Rates, Water Rates, Body

Corporate Levies and other maintenance costs for the property

Landlord payments and accounts

cial year statements.

• Tenants may choose to make payments from weekly, fortnightly or monthly payments

• We will account to you at the end or every month. Funds will be forwarded to you by being deposited into a

nominated bank account of your choice

• Monthly statements will be sent to you showing the rental period paid and copies of paid outgoings invoices • will be attached • At the end of each financial year, we will provide a statement of income and expenditure for your property to

assist in the preparation of your tax return

Landlord insurance

We strongly recommend that you have Landlord Protection Insurance.

• Landlord insurance protects you from unique risks by owning investment property. If interested in protecting

your property in case of mishaps, please enquire at our office

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Real Estate Services Since 1990

Why CJ Real Estate?

1. C J Real Estate Communicator C J Real Estate always aims to provide more effective ways and better services to our clients. C J Real Estate Communicator that is one of the mordern technologies and that you will experience. Secure 24 hours, 7 days a week access to view your property details including property statements online.

Communicator

www.cjrealestate.com.au

Sydney’s Premier Agency Portfolio

My Details

Statements

FAQ Documents

Invoices

Maintenance

Property Porfolio Rhodes 1/18 Walker St.

This Portal allows you to: > View a list of your managed properties > View reports for previews periods > View Property Maintenance Details

Tenancy details Lease Name John Smith Rent $550 Period W1

> View Invoices > View your property manager’s contact details > Contact your property manager > View documents related to your property > Retrieve your username and password > Change your password

Paid to XX/XX/XXXX

Communicator

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C J REAL ESTATE. LANDLORD INFORMATION BOOKLET

Real Estate Services Since 1990

2. C J Real Estate Marketing Programme As the leading local agency, C J Real Estate provides the most effective marketing strategy to communicate the value of your property with your prospective tenants.

General Marketing

Online Marketing

Offline Marketing

• Professional photographs

• Cjrealestate.com.au

• Window display

• Window display

• Realestate.com.au

• Mail dropping

• Rental lists

• Domain.com.au

• Property brochures

• Property brochures • Open/Daily inspections • National Tenancy Database

Other General Marketing

• Hojudonga

Other Online Marketing • Facebook

• Chinese Herald • Korean magazines

• Twitter • Tigtag

• Corporate companies

• Aussiechinese

• Relocation agencies

• Gumtree

• MyConnect

• Hojunara

• Direct connect

• Sydneytoday

C J REAL ESTATE. LANDLORD INFORMATION BOOKLET

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Real Estate Services Since 1990

3. Property Maintenance - Periodic Inspection Our aim is to ensure that your property is maintained to a high standard all times. We conduct periodic inspection and prepare a report along with the photos. Should it be necessary, a member of the property management team will contact to discuss any items or issues noted on the report.

C J Real Estate Rhodes C J Real Estate Newington Shop 1/18 Walker St. Rhodes NSW 2138 Tel: 02 9739 6000 Fax: 02 9739 6100

Shop B7/1 Ave of Europe Newington NSW 2127 Tel: 02 9737 8338 Fax: 02 9737 9338

Routine Inspection Report This is a routine inspection report of the property for your information. This is not a building or pest report nor can it be construed as such. We are not building or pest inspectors. You should take steps to obtain your ownn building and pest report to be satisfied that th property is ssfe and free of infestation whatsoever and carry out regular inspections and treatments. Also, you are obliged to ensure that the local govermment and environmental laws are complied with. The Owner should ensure Local Government Inspections have been carried out to confirm compliance with the Swimming Polls Act 1992.

Property Details Address of Premises: 1/18 Walker St Rhodes NSW 2138

Tenant’s Name(s): John Smith

General Details Current Rent: $3,041.67 monthly

Lease expiry date XX.XX.XX

Rent Review: Rent is at market value

General Comments: Clean and tidy

- Lounge

- Bedroom

- Bathroom

- Kitchen

This is a sample report only

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C J REAL ESTATE. LANDLORD INFORMATION BOOKLET C J REAL ESTATE. LANDLORD INFORMATION BOOKLET

Real Estate Services Since 1990

4-1. C J Real Estate Financial Statement Our Service is not only limited to property maintenance. Our aim is also to maximise your investment return.

We provide services to manage the payment of all outgoings and provide monthly statements.

At the end of financial year, you will also receive a financial year summary for your tax return.

Monthly Statement C J Real Estate Rhodes Shop1-2/18 Walker St. Rhodes NSW 2138 Tel 02) 9739 6000 Fax 02) 9739 6100

Mr. Smith 18 Walker St. Rhodes NSW 2138

C J Real Estate Newington Shop B7/1 Ave of Europe Newington NSW 2127 Tel 02) 9737 8338 Fax 02) 9737 9338

Rent

Property

Tenant

UNIT 4/23 BAY STREET

MR. A B SAMPLE

Date

Paid From

To

480.00 W1 XX/XX/XX XX/XX/XX

Periods

Paid

Credit

5

240.00

460.00

Debit

Disbursements & Sundry Receipts

2400.00

Total Rent Collected From Tenants XX/XX/XX UNIT 4/23 BAY STREET

Inv:1639

STRATA PLAN 2065

Strata Levies 01/4/07 - 30/06/07 XX/XX/XX UNIT 4/23 BAY STREET

156.00

(Includes 14.18 GST) SYDNEY WATER

Inv:1639

O’BRIEN LOCKSMITHS PTY LTD

Inv:1968

Water Rates XX/XX/XX UNIT 4/23 BAY STREET

Credit

108.00

Lock Repairs

(Includes 8.91 GST)

Bank Charges

98.00 3.00

*Management Fees

168.00

*Postage & Sundries

6.35

Plus GST on items marked*

17.42 556.77

2400.00 1843.23

NETT AMOUNT TO BE PAID

Transferred to your bank account $1,843.23 Payment Details: SSTONE 5326282915 032-244 WESTPAC HAY

Please feel free to contact us if you have any queires regarding your statement

C J REAL ESTATE. LANDLORD INFORMATION BOOKLET

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Real Estate Services Since 1990

4-2. C J Real Estate Financial Statement (Cont’d)

Financial Year Statement C J Real Estate Rhodes Shop1-2/18 Walker St. Rhodes NSW 2138 Tel 02) 9739 6000 Fax 02) 9739 6100 Account name(s)

Mr John Smith

C J Real Estate Newington Shop B7/1 Ave of Europe Newington NSW 2127 Tel 02) 9737 8338 Fax 02) 9737 9338 ABN: 42-079-574-888

Details

GST

Account

WALK18

Statement from

01 Jul XX

Statement to

30 Jun XX

Page number

1 of 1

Expenses

Income

Balance

$29,880.00

$29,880.00 $29,847.00 $29,143.00 $27,170.92 $20,851.48 $20,787.68 $20,161.48 $20,161.48

Property: 1/18 Walker St. Rhodes NSW 2138 Rent Lease Preparation Fees Letting Fees Management Fees Strata Levies Sundry Fees Water Rates Total for property

* * * * *

$33.00 $704.00 $1,972.08 $6,319.44 $63.80 $626.20 $9,718.52

$29,880.00

Total expenses includes GST of $826.57

"We are supplying this Financial Year Statement for each of your properties that will assist with your financial reporting. These reports must be read and used in conjunction with Property Management/Tax Invoices which are applied from our office each month. We suggest you verify and reconcile the final income amount shown on this report with the monthly payments that you have received from our office. All GST entries and expense items need to be verified with the tax invoices which have been attached to your monthly Property Management/Tax Invoices. We also suggest you review all expense items to ensure they are eligible as an expense for Income Tax purposes and not as a depreciating Capital Purchase"

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CCJ JREAL LANDLORD INFORMATION BOOKLET REALESTATE. ESTATE. LANDLORD INFORMATION BOOKLET

RealEstate EstateServices ServicesSince Since1990 1990 Real

5. Two Local Offices for your property Two local offices in Rhodes and Newington as ‘one team’, your property will be looked after even better.

Meadowbank, Ryde

Wentworth Point

C J Real Estate Newington

C J Real Estate Rhodes

Silverwater Liberty Grove

Sydney Olympic Park Concord

C J Real Estate Rhodes

C J Real Estate Newington

Shop1-2/ 18 Walker St Rhodes NSW 2138 Next to Rhodes Train Station

ShopB7/1 Ave of Europe Newington NSW 2127 Next to Newington Market Place

Tel 02) 9739 6000 Fax 02) 9739 6100 Email info@cjintl.com.au

Tel 02) 9737 8338 Fax 02) 9737 9338 www.cjrealestate.com.au

C J REAL ESTATE. LANDLORD INFORMATION BOOKLET

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Real Estate Services Since 1990

6. Market Comparison Two local offices working as one team, we know how to value our landlord’s property and achieve higher rent to maximise our landlord’s investment return.

Please discuss with us today for your property.

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C J Real Estate

C J Real Estate

C J Real Estate

C J Real Estate

$530 $680 $900

$550 $780 $850

C J Real Estate

$480 $600 $750

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$550 $730 $830

$460 $600 $720

C J Real Estate

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C J REAL ESTATE. LANDLORD INFORMATION BOOKLET

Real Estate Services Since 1990

7. C J Real Estate e-Newsletter You are ensured that we put the best efforts to continue to serve you an assist you to grow property investment portfolio. With some interesting stories and valuable local property information, we deliever our e-Newsletters to our landlords.

Rhedes 9739 6000 Newington 9737 8338 Real Estate Services Since 1990

Edition 17 October

Selling your Property

Renting your Property

Request an Appraisal

C J REAL ESTATE

John Cho

Managing Director

RHODES 9739 6000 NEWINGTON 9737 8338 info@cjintl.com.au

Sold Properties

Property of the month - for sale

2 Offices working together as 1 team

What buyers are looking for this spring

Rhodes new ferry wharf and interchange

Ever wondered what buyers are searching for when they’re looking for their next home?

From pools to warehouses, here’s what they’re after in a property.

The wharf and interchange is designed to provide customers with accessible, safe and comfortable public transport infrastructure

Click here to read more..

Communicator

Awe-inspring views

C J REAL ESTATE. LANDLORD INFORMATION BOOKLET

2

1

20 Shoreline Dr. Rhodes

Breathtaking water views can be enjoyed from every room of this sleek designer apartment with floor to ceiling glass…Detail

Quality 2 bedroom

Click here for all updates on the Rhosdes Ferry Wharf

2

2

2

1

2 Avon Rd. Pymble

Situated on corner positioned 2 bed with beautiful panoramic City and District views…

Detail

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Real Estate Services Since 1990

8. Market Appraisal Property values and prices change with the market, and we, as your managing & local agent, constantly research how it affects your property and how we can maximise your benefits. Please talk to your property manager, and with our great sales team, we can provide you a details report on real estate price movements in your local area.

APPRAISAL PRICE

YOUR PROPERTY 104/8 Wentworth Drive Liberty Grove NSW 2138

Recommended Listing Price: Appraisal Price Range:

$563,000 - $662,000

Prepared On: 29 Jan 2015 Prepared For: 2

2

1

2,956m2

MARKET COMPARISON 304/6 Wentworth Drive Liberty Grove NSW 2138 First Ad Price: $600,000 Actual Sale Price: % Change First to Last Ad Price: % Total Change:

Last Ad Price: $605,000

2

2

Days On Market: Distance:

0.83%

1

4,356m2

14 0.07km

905/10 Wentworth Drive Liberty Grove NSW 2138 First Ad Price: $650,000 Actual Sale Price: % Change First to Last Ad Price: % Total Change:

Last Ad Price: $599,000 -7.85%

2

2

Days On Market: Distance:

-

-

77 0.06km

407/8 Wentworth Drive Liberty Grove NSW 2138 First Ad Price: $600,000 Actual Sale Price: % Change First to Last Ad Price: % Total Change:

16

Last Ad Price: $600,000 0%

2

2

Days On Market: Distance:

1

43 0.02km

-

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C J REAL ESTATE. LANDLORD INFORMATION BOOKLET

Real Estate Services Since 1990

Don’t make a wrong decision Make a strong one instead

Why should you choose us?

• We are the first and best practice property managers in your local area • You directly deal with your own property manger • We know the market and we can advise you how to maximise your investment income • We understand our role is to maximise your income and minimise expenses • Our team is fully trained and licensed • Our detailed tenancy agreement includes additional conditions to protect your interests more • We check all the reference of tenancy applicants to select good tenants for you • We provide your tenants with detailed vacating checklists to ensure that your property is returned in good condition • We conduct regular inspections and provide a report to ensure your property is well maintained • We are proud of our financial reporting system • Regular investment reports keep you informed, in tune with the market and ahead of industry trends • We contact you prior to the lease expiry date to minimise your loss by unwanted vacancy • Our team is proud of our great marketing program • We care for you

C J REAL ESTATE. LANDLORD INFORMATION BOOKLET

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NOTE :

Real Estate Services Since 1990

www.cjrealestate.com.au