TEA REBRAND CORPORATE IDENTITY GUIDELINES
TM
THU TRAN | 2015
table of content 1
Index
Pages
Introduction
4
Overview or mission statement
2
Research
9
Observation & Assessment Visual Audit Brand Analysis
3
Design Development
21
Mind Mapping Concept and Strategy Symbol Development Type & Name Development Color Development Symbol & Wordmark Refinement Final Logo
4
Application Development
39
Primary Signage Packaging Merchandising Advertising Business Card User Interface
5
Conclusion
53
SECTION 1
Introduction LCAD Design + Digital Media students in Dana Herkelrath’s Corporate ID course were challenged to develop the Tea Girl brand by extending its market to attract a middle-class, Western consumer.
Design Brief
Project Overview
Client Overview
The company base is in China and they are interested in
The company is the tea manufacturer and distributor located
countries, specifically in America.
fermented and exquisive dark tea, found in the remote areas
using tea to promote Chinese culture and history in Western
The project will be covering all possible aspects of branding including: wordmark/logo type, packaging, merchandising, advertising, and technologies.
in China. Their main product is Pu’erh tea, a variety of
in the mountains. Fermentation is a tea production style in which the tea leaves undergo microbial fermentation and oxidation after they are dried and rolled.
The company’s market focuses mainly in China, however,
they also want to understand the Western’s perspective on their product and brand as well as how the tea culture is perceived in the West.
The company is also interested in delivering a high quality of Pu’erth tea and at the same time making the product more accessible and affordable to people.
Trend
Demographic
The U.S. market for tea has more than quadrupled during
In 2013, Tea is the most widely consumed beverage in
in 1990 to just over $10 billion last year—according to
of all U.S. households. It is the only beverage commonly
the past twenty-plus years—from just under $2 billion
the U.S. Tea Association. As a result, tea imports, to the benefit of major tea producing nations like China and
India, are soaring—they have grown by roughly 40 percent over the past 10 years, nearly 70 percent over the past 20 years, and more than 700 percent over the last 50 years,
the world next to water, and can be found in almost 80%
served hot or iced, anytime, anywhere, for any occasion.
On any given day, over 158 million Americans are drinking tea. This is due to the increase in the awareness of health improvement and cultural diversity.
according to data from the U.S. Department of Agriculture.
Although the number of tea consumers is increasing
green tea.
millennials – ages 20 to 38 because they are the most
Most consuming tea in America is: black tea, fruit tea, and
each year, the most focused group would be from the racially/ethnically Diverse Generation.
SECTION 2
Research Off-trade value sales of tea at constant 2014 prices are projected to increase by 7% over the forecast period and off-trade volume sales by 2%, to reach US$2.6 billion and 37,333 tonnes, respectively. Whilst the consumer base for tea is growing, it is still small compared to the consumer base for coffee. The popularity of coffee in the US is historical – an American staple in households
harking back to the “cup o’ joe” that US soldiers would have whilst serving in the armed forces as a caffeinated beverage to start
the day. Tea, on the other hand, although linked to a variety of health benefits, is not drunk as an everyday beverage in the same
way as coffee. Therefore, in order to promote awareness on tea in the U.S. market, it is important to understand the way coffee has been influenced the market.
Tea (75-100%) Tea (50-75%) Coffee (50-75%) Coffee (75-100%) No data
Observation & Assessment
• This map from The Economist (aggregating data on
• As Stanford University geographer Martin W. Lewis
International) clearly delineates the coffee and tea
drinks has changed markedly over the centuries. Places
79 countries from market-research firm Euromonitor blocs. Coffee predominates in the Americas and in
continental Europe, while tea is preferred in most of
Asia and the former Soviet Union. In the U.S., people drink three times as much coffee as tea; in Russian the ratio is almost exactly reversed.
notes on his GeoCurrents blog, the geography of hot
once so famous for coffee that they gave their names
to it (Java, Turkey, the Arabian peninsula) now favor tea or other stimulants, as do most of the tropical countries
that grow the world’s joe (with a few exceptions, such as Colombia and Brazil). Great Britain exported its love of
“Do for tea what Starbucks did for coffee.”
Dana Herkelrath, lecturer at LCAD.
Tea and coffee consumption % of total, 2012 Source: Euromonitor International
tea to most of its former colonial dominions, and it’s no
make a cup, compared with 10 grams of coffee. As a result,
with close ties to the U.S. — are among the few Asian
cups of tea are drunk for every one of coffee.”
coincidence that South Korea and the Philippines — both nations to prefer coffee over tea.
• Although more green coffee is produced globally than tea — 8.5 million metric tons versus 4.7 million metric
tons of tea in 2011, according to the Food and Agriculture Organization — it takes only about two grams of tea to
as British geographer David Grigg wrote, worldwide “three
Observation & Assessment
• Most adult coffee drinkers said their lifelong habit
coffee shop owners will not forget to cater some of their
they began drinking coffee between 13 and 19. Another
• Coffee shop owners can find regular (weekly or more)
began during their teenage years. In fact, 54% said
22% reported their coffee cravings started between the
ages of 20 and 24. This means that 76% of adult coffee drinkers began drinking coffee by the time they were 24. So, despite the large amount of marketing and
advertising directed at the younger age groups, savvy
offerings to the adult and senior market.
customers in the younger age groups, particularly those in high school, college and the newly employed (first job).
• Parents are another important demographic segment to
coffee shop owners, particularly older parents rather than those with young children still at home.
“In the West, and particularly in urban centers of the United States, we’ve turned coffee into not just a daily habit, but a totem of conspicuous consumption.” Khoi Vinh, Vice President of User Experience at Wildcard and co-founder of Kidpost.
Visual Audit (Store)
• Sales of coffee dominate sales of hot beverages, making up 83.3% of the total hot beverage
market in the U.S. Coffee consumption is expected to increase through 2015 at an average annual
rate of 2.7%, while tea consumption is expected to
increase through 2015 at an average annual rate of 3.1%. Positive expectations for continued growth in
coffee sales, despite its “mature” product position in the market, are due to the innovations in premium
coffee products (pods, single-serving instants, etc.) • Despite the economic woes, 37% of total coffee consumed was classified as “Gourmet.” This
suggests consumers were set on drinking good
coffee and visiting their local coffee shop even in the face of an uncertain economy.
• Coffee Shop owners are also having some
success selling the instant serving pack, and there
seems to be considerable upside potential: only 2% surveyed reporting using the packs regularly, while 10% said they buy it infrequently.
• Packaged Facts also notes a increase in the
average price of coffee by 25% since 2007, owing largely to operators having to pass on commodity
price increases to consumers. This trend has eased after peaking in early 2011.
Visual Audit (Packaging)
• When it comes to packaging in the tea and coffee business, the medium is the message, and some-
times the “product” too. Packaging communicates, preserves, protects and sells. When it comes to
coffee, it’s packaging that distinguishes great beans from bad ones. Not only that, it ensures that the beans or grounds are fresh. It’s no wonder then
that the use of packaging is viewed to be almost as
critical as the selection of product and is treated with utmost confidentiality.
• The increased sophistication of the coffee drinker’s
palate means that coffee as a whole is moving away from the “Cuppa-Joe” image and towards a richer,
more complex drinking experience. So, as the trend toward single cup preparation at home is building
more and more momentum, packaging innovators are looking at how-to best present pods to these consumers on retail shelves.
• Besides the critical importance of pod packaging today, are issues surrounding the environmental
impact after they have served their purpose and been discarded or recycled. It is well known that issues of sustainability and environmental “friendliness” have particular impact when it comes to the marketability of coffee and tea products
Brand Analysis
• Yunnan is a province of the People’s Republic of
elevations in the northwest and low elevations in the
It spans approximately 394,000 square kilometres
of the province. In the west, the altitude can vary from the
China, located in the far southwest of the country.
(152,000 sq mi) and has a population of 45.7 million
(2009). The capital of the province is Kunming, formerly also known as Yunnan. The province borders Vietnam, Laos and Burma.
• Yunnan is situated in a mountainous area, with high
Southeast. Most of the population lives in the eastern part mountain peaks to river valleys as much as 3,000 metres
(9,800 ft). Yunnan is rich in natural resources and has the largest diversity of plant life in China.
• Recently, farmers from village around Yunnan are
responding to the quest of harvesting some ancient tea
roses (Pu’erh tea) that are of thousand years old and
• Tea girl is known as a distribution model for the ancient
trafficking and all kinds of difficulties in term of geography.
knowledge about tea to help educate people about their
haven’t been made available in the market due to drug • The process of packing the tea is very fascinating,
beginning with fermentation, then the tea will be dried
under the sun, after that they will be compressed using
rounded shape stones, and finally being wrapped up and sealed with paper before shipping out to the market.
Pu’erh tea. The company employs young girls who have products and promote tea culture.
SECTION 3
Design Development The design development started by creating mind maps on popular baverages in America, especially on tea and from there, combining a list of key words to explore different concepts and strategies for the tea project. Next step was to move on to different rounds of sketches and refinements for the logo ranging from constructing symbols to type experimentations to colors development. Final step was to refine the wordmark and introduce the final logo.
Mind Maps
5 key words for coffee:
• Network
• Addicted
• Moment
• Compulsive • Fast
Mind Maps
5 key words for green tea:
• Process
• Culture
• Relaxing • Craft
• Temperature
New Position
As consumer demand has grown, frequent innovation
• Green tea, once nearly impossible to find in supermar-
top-of-mind for consumers. Many companies have started
other specialty teas are more available than ever, in both
and the marketing of new products have helped keep tea developing interesting new tea products and marketing tea in new and unique ways.
• Established bottled water and soft drink companies have expanded product lines to include ready-to-drink tea.
kets, is now widely available; even Oolong, White and supermarkets and standalone shops.
• Millennials, more so than older generations, are
seeking innovation and variety when it comes to current
tea offerings. Start-up companies addressing this desire are pouring into the marketplace.
Concept and Strategy
The tea market continues to move heavily toward premiumisation, as tea drinkers become more
focused on quality and bold flavours. Many tea
drinkers, especially younger ones, are embracing
more expensive tea brands, like Teavana, that have unique flavours like acai blueberry or watermelon mint. This interest in premium has consequently
led to an increase in speciality loose-leaf tea, which
increased by 6% in off-trade value in 2014 to US$62 million. The loose-leaf format is also popular in
green tea, fruit/herbal tea and other tea. An increasing number of tea manufacturers are producing tea products in loose-leaf format for sale in supermar-
kets and hypermarkets because they are generally perceived as higher quality than bags and can be sold at higher price points.
• The emergence of new categories of tea products,
Act of 1896) is finding its way into the American market.
ice cream and other foods fortified with tea, continue to
and herbal blends.
including tea-infused waters, tea energy drinks, tea-based drive interest in tea.
• New versions of tea-infused alcoholic and malt beverage specialties, such as Hard Tea, have opened an entirely new, young market.
• The long-banned Pu-erh tea (under the Tea Importation
• Traditional packers of black tea now offer specialty teas • Single Serve Cups are now estimated to be ~ 13% of the Traditional Tea Category.
Symbol Development
Sketching is an excellent way to quickly explore concepts. Sketching for one or two hours and work out multiple possible solutions to the design problem at hand. This is an essential step in the design process. It will save time to work through
concepts on paper before going to the computer. While it is possible to build sketches on the computer, it’s not as fast as sketching multiple concepts on paper.
These symbol sketches explored different aspects of China from the tea culture, to architecture, pattern, nature, animals, and landscapes.
slim joe A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Big John A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Futura ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz London ABCDEFGHIJKLMNOPQRSTUVW XYZ
COCO ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz
Type & Name Development
Different typefaces were used from serif to san-serif; from thick to thin fonts to experiment with the feel and look of the brand.
Penna ABCDEFGHIJKLMNOPQRSTUVWXYZ
Accent A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Helvetica ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
Florence ABCDEFGHIJKLMNOPQRSTUVW XYZ
Higher ABCDEFGHIJKLMNOPQRSTUVWXYZ
Big John Slim Joe
COCO
Penna
accent
PARTEA
partea PARTEA partea
Big John Slim Joe
Perpetua
Helvetica
Florence
TEAVOIR
A
TE VOIR
TEAVOIR
Teavoir
Big John Slim Joe
Penna
Penna
accent
TeaTown
T
EA OWN
TEATOWN
T
EA OWN
Slim Joe
Big John
Penna
Higher
tenzin
tenzin
TENZIN
TENZIN
CMYK: 81/51/47/22 RBG: 54/94/104 HEX: #365E68 PMS: 8762C
CMYK: 100/0/43/60 RBG: 0/89/88 HEX: #005958 PMS: 7476U
Color Development
CMYK: 20/64/100/6 RBG: 195/109/10 HEX: #C36D0A PMS: 8963C
CMYK: 45/54/69/24 RBG: 123/99/77 HEX: #7B634D PMS: 8620C
CMYK: 30/30/60/10 RBG: 168/153/110 HEX: #A8996E PMS: 873U
Symbol: this symbol is inspired by the top roof architecture of the temples in China. Slim Joe
Slim Joe
Big John
tenzin
tenzin
Higher Penna
TENZIN
TENZIN
SymbolHigher & Wordmark Refinement
Big John
tenzin
tenzin
TENZIN Penna
Higher
TENZIN
TENZIN
Workmark: After many trials, the font “HIGHER” is chosen due to its modern and very geometric shapes.
TM
Final Logo
The logo is designed with the image of a Chinese’s temple in mind and the core values of the temple, which is where people would come to meditate, to find peace of mind, and to reflect on their lives.
Tenzin means the “upholders of Buddhism” or the “upholders of teaching” which is perfectly express the meaning of the
brand. The typeface representing the columns that hold up the temple structure with the top roof designed as symbol. The rich and contrast colors convey the heritage quality of China’s temple architectures.
Tenzin Tea gives consumers a unique opportunity to experience history, culture, and good health in every cup. Tenzin™ Tea offers the best quality of Pu’erh tea that’s harvested in rural China. Targeted to the health conscious consumer between the ages of 30-40, Tenzin Tea provides a sense of relaxation and stress relief.
SECTION 4
Application Development After finding the solution to the logo, the next step is to apply it to a varierty of mediums in a cohesive way, from storefont to packaging, merchandising, advertising, and user interface. The look and feel of Tenzin must translate to multiple surfaces while mainting the brand’s values and guidelines. The applications must also keep the target audience in mind.
Primary Signage
Packaging
The packaging is built in 3D software Maya and the wooden set including 1 tea bottle, 1 purified water bottle, and 2 tea
capsules. The design engages people to an exclusive tea experience and encourages them to seek inner peace and share it with the others. By creating eco-friendly and reusable packaging, Tenzin Tea keeps sustainability in mind.
Packaging
The packaging is designed so that customers can reuse them in different purposes after finishing. The tea capsules contains loose leaf tea for two time refills and after that they are meant to be used for travel and can hold a vial of scented oil, which is poured onto a small wooden diffuser which can be easily set on any surface.
Merchandising
TIME FOR TEA PROBLEMS SOLVED
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Advertising
PROBLEMS SOLVED
“There are few nicer things than sitting up in bed, drinking strong tea, and reading” - Alan Clark
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PROBLEMS SOLVED
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Business Card
SEARCH
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HISTORY
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REWARDS
Yunnan is a province of the People's Republic of China, located in the far southwest of the country. It spans approximately 394,000 square kilometres (152,000 sq mi) and has a population of 45.7 million (2009). The capital of the province is Kunming, formerly also known as Yunnan. The province borders Vietnam, Laos and Burma.
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WEATHER YUNNAN, CHINA
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Humidity: 70% Wind: 10.28mps Pressure: 1005hPa
Yunnan is situated in a mountainous area, with high elevations in the northwest and low elevations in the southeast. Most of the population lives in the eastern part of the province. In the west, the altitude can vary from the mountain peaks to river valleys as much as 3,000 metres (9,800 ft). Yunnan is rich in natural resources and has the largest diversity of plant life in China. Of the approximately 30,000 species of higher plants in China, Yunnan has perhaps 17,000 or more.[5] Yunnan's reserves of aluminium, lead, zinc and tin are the largest in China, and there are also major reserves of copper and nickel. the province at the end of the 2nd century BC. It became the seat of a Tibeto-Burman-speaking kingdom of Nanzhao in the 8th century AD. Nanzhao was multi-ethnic, but the elite most likely spoke a northern dialect of Yi. The Mongols conquered the region in the 13th century, with local control exercised by warlords until the 1930s. As with other parts of China's
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Tea capsule Tea bottle
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User Interface
Tenzin™ Tea app will provide the users with backgrounds and photos of the tea locations, and the detailed temperature of the areas which will help inform customers on the origins of the products. Also, Tenzin™ Tea keep track of customers’ purchases and will reward them with free products which can be used to forward to their friends as gift.
SECTION 5
Conclusion The convergence of the health benefits with the convenience, availability and versatility of tea has helped create a new consumer experience, all while keeping the product offerings fresh and unique. These trends are positively effecting the industry as they serve to make tea more readily available, convenient and interesting to millions of potential consumers. More importantly, these changes are useful in raising top-of-mind awareness among consumers. My attempt to rebrand the Tea Girl is to make them more accessible in the Western market in term of price range and the overal look of the brand.