CLH News #185 February 2016

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COPING WITH THE NEW £7.20ph LIVING WAGE From April 2016, all Hotel, Restaurant and Pub businesses will have to pay any staff members who are over 25 years old the new “Living Wage” which starts at £7.20ph!!!

THIS WILL BE COMPULSORY - whereas the current “Living Wage” is NOT! This will be extremely difficult for all of our industry’s businesses and FATAL for some!

• PERHAPS NOW IS THE TIME TO GET SOME HELP AND START PLANNING FOR THIS CHANGE • WE CAN HELP YOU BY REVIEWING YOUR OVERALL WAGES STRUCTURE NOW, AND HELP YOU THROUGH ANY NECESSARY CHANGES Call David Hunter now to talk it through: Phone: 01628 487613 Mob: 07831 407984 www.bowdengroup.co.uk (Est 1984) Download the new “Bowden GPCalculator” iPhone App make costing and pricing easy

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Hotel & Catering ExpoWest Cornwall Preview Show Preview Pages 22 - 25

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February 2016

Issue 185

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Design and Refit

Property and Professional

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Jobs In Tourism Up 12% In Last Five Years, More Than Twice As Much As Other Sectors • Almost 50% of workers in culture, sports, recreation or conference activities work JOBS IN TOURISM in the either a Saturday, Sunday or both.

UK have grown more than • The profile of tourism workers is generally younger, with 26% of tourism workers twice as much as other secaged 16 to 24, comparedwith 11% in non-tourism industries. tors of the economy in the The top 10 places for employment in tourism as a percentage of five years to 2014. The most all jobs are (in order): significant growth was seen 1. Lochaber, Skye & Lochalsh, Arran & Cumbrae and Argyll & Bute in accommodation and food 2. Blackpool beverage service, which has 3. Orkney Islands seen an increase of 15% 4. Gwynedd equating to 220,000 jobs.

From 2009 to 2014, employment in tourism industries has grown by almost 12%, from 2.66 million to 2.97million, compared to non-tourism sectors which in comparison grew by 5%.

Tourism Minister David Evennett said: "Our tourism industry makes a huge contribution to the UK economy and this impressive jobs growth is great news for the sector and the country on the whole.

"Attracting and keeping the best talent is key to the Prime Minister's vision for tourism, which is why one of our priorities is to increase the number of apprenticeships in the industry and to champion careers in tourism."

VisitBritain Director Patricia Yates said: "This growth in jobs is really fantastic news for the UK economy and echoes the record-breaking figures we are seeing in the growth of international visitors to Britain, especially given the fiercely competitive global environment we're operating in. Tourism is a rapidly growing industry and we're working hard to encourage visitors to explore all of Britain's nations and regions to ensure that the economic growth from tourism and the jobs that the industry is continuing to deliver are spread right across Britain."

The highest rate of growth was in accommodation, and food & beverage serving activities, which both increased by 15% - together the equivalent of more than 220,000 jobs.

The figures also show that: • Only 5% of tourism workers are casual employees; 90% of tourism workers are permanent; 5% of tourism workers are in other forms of temporary employment.

5. York 6. Brighton and Hove 7. Torbay 8. Cornwall and Isles of Scilly 9. Isle of Anglesey 10. Perth & Kinross and Stirling The growth in employment echoes the growth in inbound tourism in recent years. Last year was a record-breaking year to date for visitor numbers and growth looks set to continue in 2016 according to forecasts from national tourism body VisitBritain.

In spite of the strength of Sterling, spending by overseas visitors is predicted to reach almost £23 billion in 2016, a 4.2% increase on spending in 2015.

The number of overseas visitors to the UK is expected to rise this year with 36.7million visits, up 3.8% on 2015.

The latest figures put VisitBritain on track to realise its ambition for growing international visits to Britain by more than 20% over the next five years to 42 million visits by 2020, which could see an additional £4.5 billion in visitor spend.

Tourism is Britain's seventh largest export industry and third largest service sector. The industry is also a major job creator, for example every 22 additional Chinese visitors that come to Britain create an additional job in the sector.

Inbound tourism is worth more than £26 billion to the UK economy.

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Editor's Viewpoint

February 2016

HAVE YOU signed up for our new twice weekly Digital newsletter?

If not you can sign up at:-

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EDITOR

Peter Adams

Our newly refurbished website is updated on a daily basis with all the latest news and views, simply leave your email address and we will do the rest!

Great news story on page 9, “Independents Make Guests Feel More Welcome than Chains”. Nothing new, to me at least. I have been saying the same for years. I’m not berating chains, each to their own, but I find that the individuality and flair of independents/proprietor led businesses, personal service and warm touch simply cannot be matched or replicated. And now it’s official, people genuinely prefer independent hospitality businesses.

My concern, as pointed out in our last issue has been onslaught chains. Just a personal gripe, but far too many sprouting up everywhere, snapping up all the best locations, discounting and undercutting. However, everything has its limit and even they now are in danger of oversupply.

So, to find that people still highly value, the independent sector is a really good news story, along with the announcement that a jobs in tourism up 12% and have grown more than twice as much in other sectors of the economy in the five years up to 2014.

The hospitality industry really is a driving force in the British economy, and one that is totally taken for granted. I probably would not make a very good Chancellor of the Exchequer, since I have always felt, since the day I left school that holiday pay should be tax free! A small reward for raising the sums in taxes that we do, however I would settle for a VAT reduction which will encourage people to eat out more, visit the pub more, and stay overnight more. (once again I urge you to join the cut tourism vat campaign).

I would also take this opportunity to draw your attention to our Tradeshow features in this issue, a bit like buses, they are coming along at once, we are exhibiting at each of them, Expo West at Wadebridge, Hotelympia at Excel, and the Hotel & Catering exhibition at the Bournemouth international centre, all very good shows offering a real diverse selection of products, services, tips and ideas help businesses be more efficient, but profitable, and generally better all round.

That was one of the mistakes I made when I had my restaurant I simply did not reinvest enough, to be fair, there was not a publication like this around at the time of so I never got to see new products and services. Which is probably why I lost all my hair during those eight years! Anyway I would urge you pay a visit to the shows and if you do we are exhibiting at all three so please pay us a visit we really do value your input.

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Regional Events to Showcase £40m “Discover England” Plan INTERIM TOURISM minister David Evennett MP is touring the English regions this month to consult the trade about the £40 million ‘Discover England’ fund.

The Discover England fund was unveiled late last year following the good funding settlement for tourism in the Comprehensive Spending Review which aims to help visitors discover destinations beyond London.

The roadshow will travel to Bristol, Newcastle, Cambridge, Manchester and Birmingham to engage with a wide range of people in the sector.

Evennett said: “One of my first tasks in this role is an enviable one – I will be speaking to the sector about the fantastic opportunity open to English tourism at the launch of the new £40 million Discover England fund regional roadshow.

“This money will be central to us delivering the Prime Minister’s vision for tourism which encourages more tourists to travel beyond London and enjoy the national treasures and hidden gems the rest of England has to offer.

“Government has given the clearest signal that we are behind the English tourism industry.

“It’s a direct investment that will help areas across the country grow their tourism offer and get more people to explore the breadth and depth of our country.

“Our aim is that over the next three years, regions and areas will work together to build world-class itineraries.

“This is a smarter way of working that will allow for greater coordination within tourism and beyond so we offer the absolute best to visitors from home and abroad.”

Protesters Target ME London Hotel’s Steakhouse Restaurant Over Alleged Unfair Tips Policy

PROTESTORS TARGETED American-style steakhouse STK London within the ME London hotel on the Strand on February 5th over claims that it is unfairly distributing cash tips to staff.

The group from the Unite union organised a “Fair Tips” protest following allegations that the company is using the 15% discretionary service charge on customer bills to top up the salaries of four senior managers by as much as £50,000 per year each.

Unite has accused the hotel’s management of keeping staff and customers alike in the dark over its refusal to provide details of the company tronc scheme - the system used to distribute tips and money from the service charge to employees - despite repeated requests.

Unite national officer Rhys McCarthy said: “We think the public will be very interested to know why these four senior managers declared that they were earning the National Minimum Wage of just £6.50 an hour back in February 2015 – the same as waiters and bussers – when restaurant managers in London can earn more than £60,000 a year.

“Restaurants and bars were banned from using tips to top up staff wages to the legal national minimum back in 2009, but that clearly hasn’t stopped

STK from finding a nifty loophole to subsidise managers’ wages above and beyond the national minimum wage.

“We believe that customers will be outraged to learn that money from the service charge which they have paid in good faith may be being used as a monthly bonus to boost bosses’ wages by tens of thousands of pounds a year each, rather than going to waiting and kitchen staff.

“It is the ultimate kick in the teeth for customers and staff alike, if restaurants are allowed to dip into tips and the service charge without a shred of transparency of how the money is being used or who is benefiting from it. If managers are not prepared to reveal what portion of the service charge and tips they are pocketing, then they should leave them alone.”

“We certainly hope that the government’s response to its investigation into abuse of tipping, launched in the wake of last summer’s tips scandal, addresses these very serious transparency concerns. The business secretary, Sajid Javid now needs to speed up the investigation and deliver his report.

“Melia Hotels has a global agreement respecting trade union rights and management at the ME London Hotel should be keeping up company standards and acting ethically, instead they have been acting despicably.

“The good news is that our union is growing, chefs and waiting staff are uniting to work out their own fair tipping allocation policy.”

Budget 2016 – Campaign For Duty Cut Steps Up Another Gear, With 100,000 Posters, Postcards And Beer Mats Going To Pubs THE CAMPAIGN for a fourth cut in beer duty stepped up yet another gear, with over 100,000 posters, postcards and beer mats being distributed by the BBPA to pubs, urging the public to back the campaign.

The new BBPA posters, alongside postcards developed by CAMRA, highlight the huge difference in beer duty between Britain and other major European countries, and urge pubgo-

ers to back the campaign by writing to their local MPs via the website www.beerandpubjobs.co.uk.

Using the email tool on the www.beerandpubjobs.co.uk, in just a few seconds supporters can send a message to their local representative calling for a duty cut, and urging their local MP to back EDM 919. The BBPA says that strong consumer support has always had a big impact on the campaign.

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Caterer, Licensee & Hotelier

February 2016

PM Announces Package Of Support To Boost Tourism Across Flood-Hit North A PACKAGE of measures to boost the North of England’s tourism industry and encourage British families to visit the region over the Easter break has been announced by the Prime Minister .

The announcement comes ahead of a visit to Cumbria and Lancashire, where the PM will witness first hand how government investment is already helping businesses affected

by December’s floods get back on their feet.

The new package will include £2 million of government funding which will be used to fix bridges, rebuild walls and restore footpaths across the iconic Lake District National Park.

And as part of this, the Department for Business, Innovation and Skills (BIS) have identified 180 local apprentices who will be mobilised to help with the park’s repair effort.

It will also feature £1 million in new funding to launch a marketing campaign, co-ordinated by VisitEngland , encouraging British families to spend their Easter break in the North of England.

The package builds on the Government’s £10 million programme to grow tourism in the north, a new £4 million Holidays at Home are GREAT Campaign, and advertising space worth £500,000 has also been made available at Heathrow to promote flood affected areas.

Prime Minister David Cameron said: “From York Minster to Honister Mine, Carlisle Castle to the Leeds Armories, the North has some of the most iconic tourist attractions the UK has to offer. So it is absolutely right that we do everything we can to make sure these businesses feel supported and ready to receive visitors.

“The measures we've announced today are an important step, showcasing the best the region’s tourist industry has to offer while helping one of its key attractions in the Lake District National Park get back on its feet.”

After weathering a record-breaking month of rainfall during December, rangers and volunteers have been surveying the Lake District National Park’s 1,400 bridges and 2,000

miles of paths.

The funding announced today will not only ensure that any damaged will be fixed as quickly as possible, but will ensure that many of these structures are reinforced to ensure they are resilient to flooding in the future.

Environment Secretary Elizabeth Truss added: “The Lake District National Park is a jewel in the crown of the British countryside, attracting visitors from around the world to walk, relax and unwind against a breath-taking backdrop.

The support we have promised today will help get those parts of the park in need of repair ready for visitors, so that families looking forward to their Easter and summer breaks can visit this stunning environment and back businesses and communities affected by the recent floods.”

The new £1 million DCMS-funded advertising campaign will launch on February 9 to coincide with the run-up to the February half-term and Easter holidays and will help showcase the world-leading attractions and stunning countryside Yorkshire, Northumberland, Cumbria and Lancashire have to offer.

The campaign will target audiences in London and the South East, using London Underground posters, national press, social media and radio as well as key markets in Scotland and the North.

Culture Secretary John Whittingdale said: "We are ensuring that our tourism businesses are given as much support as possible as they recover from the recent floods.

“The message is clear – the region is full of world-class attractions that are very much open for business. This campaign will showcase the many fantastic places that are ready to welcome visitors in the coming weeks and months."

The government’s support comes after some businesses in affected areas reported a drop in bookings of up to 60 per cent.

Tourism businesses that have been directly impacted by the flooding are eligible for BIS’ £6 million flood recovery grant.

Ten Out Of Ten For Sussex Food And Drink Awards CELEBRATIONS WERE in full flow last month as the Sussex Food & Drink Awards marked its tenth birthday with ten of Sussex’s top food and drink producers hailed as local heroes as they received their winning trophies at the Amex Stadium in Brighton.

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Hosted by awards patron, Sally Gunnell OBE DL and Danny Pike of BBC Sussex, the glittering tenth awards ceremony was a sell out with nearly 400 leaders in the food, drink and farming industry gathering for what is now dubbed as ‘the Sussex foodie event of the year’ and a fantastic celebration of the crème de la crème of Sussex food and drink producers.

Guests were treated to a wonderful ‘Sussex bubbly and ale reception’, sponsored by Harveys, Carr Taylor and Wobblegate, accompanied by delicious canapés from Rushfields Farm Shop. This was followed by a stunning seven-course banquet created by stadium caterers Sodexo Prestige, using the very best local and seasonal ingredients.

Said Sally Gunnell OBE DL, “This is my fourth year as patron of the Sussex Food & Drink Awards and yet again we have been treated to an impressive line up of winners and runners up. I continue to support these awards because they positively encourage people to buy local and to support their local producers. Over the last

ten years the awards have received over 3,000 nominations and 100,000 public votes, promoting 246 Grand Finalists. It’s a remarkable achievement.”

Said Paula Seager, Managing Director of Natural PR Ltd, “We are so proud of the Sussex Food & Drink Awards and want to wish our winners, grand finalists and finalists this year our warmest congratulations. Celebrating our tenth birthday is very exciting and is testament to the amazing food and drink businesses in Sussex. We would also like to thank our patron Sally Gunnell OBE DL and our sponsors, judges and media partners, who all share a vital role in making these awards a success.”

Winners include: Sussex Young Chef of the Year, sponsored by Sodexo Prestige Winner: Ryan Tomkinson, The Pass, South Lodge, Lower Beeding, West Sussex Sussex Eating Experience of the Year, co-sponsored

by Natural PR and Sussex Food & Drink Network Winner: The Cat Inn, West Hoathly, West Sussex Sussex Street Food Vendor of the Year, co-sponsored by Food Rocks and Hepworth & Co Brewers Ltd Winner: The Trolls Pantry, Brighton For more information on the awards visit www.sussexfoodawards.biz

Going to the Pub Is Good For Your Wellbeing NEW RESEARCH from Oxford University reveals that people who have a ‘local’ pub are not only significantly happier than those who do not, but also have higher life satisfaction and have more close friends.

The report, written by Professor Robin Dunbar for CAMRA (the Campaign for Real Ale) outlines that having a strong social network significantly improves both your happiness and your overall health. The more people you know, and the more often you see them, the better you feel and the healthier you are.

Face-to-face meetings are absolutely vital to maintaining friendships, because these are particularly susceptible to decay over time. Given the integral role of pubs in providing a venue to meet people and build up friendships, Professor Dunbar undertook a series of studies which found that: • People who have a ‘local’ and those patronising communitytype pubs have more close friends on whom they can call for support, and are happier and more trusting of others than those who do not have a local. They also feel more engaged with their wider community • Those who were casual visitors to the pub, and those in larger pubs, scored themselves as having consumed significantly more alcohol than those drinking in their “local” or smaller community pubs • A pub is more likely to be seen as someone’s ‘local’ if it is close to where they live or work • People in city centre bars may be in larger social groups than those in more community-oriented pubs, but they are less

February 2016

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engaged with those with whom they are associating and have significantly shorter conversations • A limited alcohol intake improves wellbeing and some (though not all) social skills, just as it has been shown to improve other cognitive abilities and health, but these abilities decline as alcohol intake increases beyond a moderate level Professor Robin Dunbar, Oxford University, says: “Friendship and community are probably the two most important factors influencing our health and wellbeing.

Making and maintaining friendships, however, is something that has to be done face-to-face: the digital world is simply no substitute. Given the increasing tendency for our social life to be online rather than face-to-face, having relaxed accessible venues where people can meet old friends and make new ones becomes ever more necessary.”

Tim Page, CAMRA Chief Executive, says: “Whilst we are delighted that such robust research highlights some of the many benefits of visiting a pub, I hardly expect the findings will be a great surprise to CAMRA members! Pubs offer a social environment to enjoy a drink with friends in a responsible, supervised community setting. Nothing is more significant for individuals, the social groupings to which they belong and the country as a whole as our personal and collective wellbeing. The role of community pubs in ensuring that wellbeing cannot be overstated. For that reason, we all need to do what we can to ensure that everyone has a ‘local’ near to where they live or work.”

The report concludes with a series of recommendations to Government, publicans and city planners in order to keep more pubs open and accessible to people across the country.

Top Trending UK and Ireland Destinations for 2016 STAYCATION CONTINUES to increase with domestic destinations now accounting for 10% of all searches made on momondo.co.uk in 2015.With regional hubs now offering more accessible destinations than ever, a mini break can easily mean flying to another part of the UK or Ireland for a few days, as opposed to European city breaks. momondo analysed the total number of UK destination flight searches made in 2014, compared to those made in 2015 by Britons, helping the travel brand identify a benchmark of growth and make its UK domestic travel predictions for this year. Currently the trending destinations are: Top 7 trending UK and Ireland hot spots 1. Kent, England – searches up by 602% 2. Waterford, Ireland - searches up by 629%

3. Dundee, Scotland - searches up by 368% 4. Cambridge, England - searches up by 288% 5. Bournemouth, England - searches up by 200% 6. Guernsey - searches up by 149% 7. Kerry, Ireland - searches up by 89% Lasse Skole Hansen, Spokesperson at momondo.co.uk states: “Our findings suggest that cultural breaks may be on the up for Brits. This is due to a rise in interest for specific domestic destinations known for historical tourism.”

“For example, Kent, hub for the city Canterbury, was once itself a pilgrimage site in the Middle Ages. Waterford is Ireland’s oldest city and Dundee in Scotland is home to the 15thC Broughty Castle. Plus Cambridge is home to arguably the world’s best university. It seems many Britons do still like a view though, as scenic destinations County Kerry and Guernsey, which both boast striking coastal terrain, are both also trending destinations.”

The Caterer, Licensee & Hotelier News Group is published by RBC Publishing Ltd, Suite 4, Roddis House, Old Christchurch Rd, Bournemouth, Dorset. Contributions are welcome for consideration, however, no responsibility will be accepted for loss or damage. Views expressed within this publication are not necessarily those of the publisher or the editorial team. Whilst every care is taken when compiling this publication to ensure accuracy, the publisher will assume no responsibility for any effects, errors or omissions therefrom. All rights reserved, reproduction is forbidden unless written permission is obtained.

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February 2016

Pub and Restaurant Groups Beat 2014 Festive Trading Performance PUB AND restaurant groups saw collective likefor-like sales increase 1.8% over the six-week Christmas and New Year period. Latest figures from the Coffer Peach Business Tracker show that after a slow start most of the uplift came in the last two weeks of the festive season.

The results cover the six weeks up to January 3, with little difference seen in the performance of London against the rest of the country. Best performers were drink-led managed pub and bar businesses, which collectively saw a 3.1% likefor-like increase over the same period last year. Restaurant groups generally enjoyed a smaller uplift, with the best trading outside of London.

“Perhaps the most interesting feature was that the big increases in sales were all seen in just the last two weeks, which included the Christmas and New Year holidays, when like-for-like sales were up by over 4.5% on 2014 in each week,” said Peter Martin, vice president of CGA Peach, the business insight consultancy that produces the Tracker, in partnership with Coffer Group, RSM (formerly Baker Tilly) and UBS. “The run-up was slow, and even negative in the last week of November, but built up into a crescendo in the two weeks when many people were off work,” added Martin. “Although the overall 1.8% increase over the entire period was less than the 2.8% increase seen last year on 2013, it is still a gen-

erally performance, as the market as a whole has slowed since last year. Competition is increasing across the board.”

Among the 30 companies that make up the Tracker cohort, total sales for the festive period, which include the impact of new openings, were ahead 5.2% nationally on last year.

The underlying long-term trend shows that like-for-like sales for the whole 12 months of 2015, up to the end of December, were ahead 1.5% on 2014.

Mark Sheehan, Managing Director of Coffer Corporate Leisure, said, “Restaurant and pub groups reported another bumper festive period with very strong growth even against good LFL’s in 2014. However, looking ahead we do predict a tougher 2016 with a marked downturn in consumer confidence and strong competition in the sector from the many expanding restaurant, bar and pub groups. Notwithstanding, overall we continue to expect growth ahead of inflation in most parts of the country and the various sub sectors.”

Adam Spencer, Associate Director at RSM UK, added: “The wettest December in over a century failed to dampen desire of the UK public to eat and drink out. Headline growth continues to remain strongest outside of the M25, where rents are significantly lower and more accommodating councils have recognised the wider benefits that a varied food and drink destination can bring to a community. Our chief concern is that continued wet weather, the proliferation of ‘dry January’ and stock market turbulence will impact the current month and negate any gains made over the festive period.”

Philip Harrison Wins The Great Sausage Roll Off 2016 at The Red Lion, Barnes THE GREAT Sausage Roll Off at the Red Lion, Barnes, proved an even bigger hit in its fourth year. Sixteen top chefs braved the expert judging panel with their delicious creations. Philip Harrison, head chef at The Anglesea Arms in Hammersmith and owner of Bears Ice Cream Company, was crowned winner with his pheasant, black pudding purée, raw turnip salad.

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Second place went to Ollie Couillaud, The Corner Restaurant and Champagne Bar at Selfridges, who cooked up a storm with ‘The Lemmy’ – sage, garlic and onions cooked with Jack Daniels. Jade Clarke, head chef at The Hinds Head in Aldermaston and Fuller’s current Chef of the Year, came in third place with her venison, wild mushroom and pickled blackberry roll.

The judges gave Honourable Mentions to Jill Winstone, The Park Tavern in Chichester, with her rosemary and sage sausage meat with apple and apricots wrapped in homemade porchetta in puff pastry and served with homemade crab apple chilli jelly.

The sausage rolls were then

auctioned off to a lively audience all in aid of Shooting Star Chase. Over £400 was raised for this leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families.

Philip Harrison, winner, said “I am absolutely thrilled to have won The Great Sausage Roll Off. I was up against some tough competition and it was a privilege to cook alongside the other worthy contestants. It is great to see how popular these competitions are becoming and it is fantastic to see such a wide range of creations from the chefs.”

Angus McKean, co-manager of the Red Lion, commented: “2016 has definitely seen The Great Sausage Roll Off reach new heights and its success is a testament to the calibre of the chefs we have participating in the competition. I am delighted that Philip won, thoroughly well deserved. I am always amazed and inspired by the creations that come from these extremely talented chefs. There was a high level of comradery amongst competitors most of whom were comparative strangers, until this evening, which made the evening a truly magical event.”

Healthy Innovation from Newton’s appl fizzics Launched this month Newton’s appl fizzics is a new and healthier way to enjoy soft drinks.

Made from two pure ingredients – apple juice and sparkling water. There are no artificial ingredients or flavours or preservatives - the new drink is a fantastic soft drink option for the hospitality sector looking for a premium drink but with 40% less sugar than apple juice on its own.

The new crisp amber juice is best served chilled and is wonderfully thirst quenching when enjoyed straight from the bottle, or served over ice. It makes a delightful alternative to tonic water for a refreshing gin.

The new drink is available in 330ml and 750ml bottles.

For further information or stockist details contact Chris Banks

Tel: 0208 241 5779 cbanks@bigthoughts.co.uk

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Survey Reveals High Street Chains Are Not Adventurous Enough A SURVEY of 2,000 consumers conducted by Brasserie Blanc, Raymond Blanc’s 17-strong group of French brasseries revealed a demand for high street restaurants to “up their game” when it comes to the dishes on menus.

Participants considered food from many high street restaurants far too basic and expressed a want for more adventurous dishes such as game and offal. The survey found: men (55%) are more adventurous than women (43%) when it comes to the dishes they would try, and double the amount of men would try steak tartare than women; Londoners are the most experimental with 70% considering themselves adventurous eaters whilst those from Yorkshire considered themselves the least; 62% of total respondents said the food from many high street restaurant chains was far too basic, whilst 74% of 18-34 year olds wished that high

street restaurant menus were more inspiring and dishes more daring; the survey also revealed, surprisingly, people are more adventurous when dining out in restaurants than they would be when dining at home.

Derry said: “Our sales and the findings from this study represent a desire from consumers for more exciting and daring dishes, especially when they eat out. Diners are getting increasingly adventurous, particularly the younger audience and, as an industry, we must react to this demand by ensuring we are making these dishes more accessible and at a reasonable price.” Brasserie Blanc’s Flavour Adventures campaign launched last month and a “Festival of Flavour” week takes place from 11 to 17 April.

A series of interactive consumer events and master classes will take place across all Brasserie Blanc restaurants, which aim to engage consumers in their dining experience and drive footfall.

VisitEngland Announces Awards For Excellence Finalists VISITENGLAND, the national tourist board, has announced the finalists for the Awards for Excellence 2016, the most prestigious awards in English Tourism.

Working in collaboration with destinations and businesses throughout England, the Awards pay tribute to businesses and individuals who champion best practice and exhibit excellence in customer service. The winners will be announced at the Award ceremony on Tuesday 8 March at the Winter Gardens, Blackpool.

With 16 categories ranging from Access for All to Visitor Information Provider of the Year and 2016’s debut Dog Friendly Business of the Year Award, applications were received from a variety of businesses including hotels, B&Bs, glamping operators, restaurants, food and drink producers, pubs, museums, festivals, conference centres and even motorway service areas.

“Awards for Excellence finalists exemplify outstanding tourism talent and distinguished businesses throughout

England,” said Sally Balcombe, CEO of VisitBritain and VisitEngland. “Our Awards highlight exceptional commitment to quality care, service and English tourism as a whole. The Awards not only honour the great and the good in tourism and hospitality, but raise the profile of England and celebrate the importance of the industry’s contribution to local and national economies.”

Sally Balcombe goes on to say, “we received some truly impressive applications this year and shortlisting 80 finalists has been a tough feat, involving a team of mystery shoppers and even two dogs testing dog-friendly businesses. There’s absolutely no doubt those chosen are representative of the best in the industry who place delivering an unforgettable experience to visitors in England at the heart of their business operations. Working collaboratively, we are inspiring and motivating businesses to provide the highest standards.”

Judged by industry leaders, all finalists will receive either a Gold, Silver, Bronze or Highly Commended Award.

To find out more and view finalists book tickets visit www.visitenglandawards.org

Chewton Glen to Launch Cookery School with James Martin THE NEW Forest’s Chewton Glen hotel in Hampshire is to open a cookery school with chef and TV presenter James Martin.

The chef, who has run demonstrations at the popular Christchurch Food Festival, will hold classes at the Chewton Glen’s new venture, returning to the hotel where he did a short stint as a pastry chef when he was 20.

Planning permission has been granted by Christchurch Council for the development of the school on the site of the old gatehouse at the privately owned luxury Country House Hotel & Spa, which holds five-redAA-stars.

The cookery school, which is expected to employ 19 people, will include a dining area and tasting floor, with a small car park, and it is hoped the venue will provide

an academy environment for students to develop skills and experience the restaurant and hospitality industry at itsfinest.

The opening of the school will mark a return to Chewton Glen for Martin, who spent a short stint at the hotel more than 20 years ago as a pastry chef.

Andrew Stembridge, managing director of Chewton Glen, said the cookery school will be a key addition for the property in what is the hotel’s 50th anniversary.

“We are delighted that James Martin has agreed to partner with us in this exciting project, which will bring a new kudos to the gastronomic profile of Highcliffe and Christchurch. With planning permission secured, work will commence very shortly on the cookery school, which we hope to open in the autumn of 2016.”

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“Amazing” Crowdfunding Campaign Sees The Bison Arms Hits £100k Target AN “AMAZING” crowdfunding appeal to raise £100,000 to transform the old Mariner pub into The Bison Arms, has dramatically has dramatically reached its target one week before the deadline, with the local community, over 300 people have investing in the pub – set to specialise in craft beers and locally sourced food.

The aim is to revive 80 East Street, Brighton as a pub specialising in craft beer, local beer, championing the best of what’s local including trades, artists, illustrators, writers and chefs to help create a community based business, as opposed to Burger King’s plans to open another franchise in this period property.

Jack Cregan, of Bison Beer, said: “The overwhelming feeling is that we’re proud of everybody who has invested.

“It is a real example of how communities can come together and have a say in what is in the town.

“The people of Brighton got behind it. I don’t think there is anywhere else in the country where this would happen. It is an amazing achievement. We feel very grateful to everybody who has invested and

helped spread the word.”

As the deadline loomed the target narrowly falling short a substantial pledge came forward, when an anonymous donor pledged almost £10,000, which gave it the final push it needed to reach the £100,000.

Investors’ rewards go from “pour your own pint and a hug”, all the way up to brewing your own beer, and having your name on a founders plaque.

The idea originated from Mr Cregan and Nick Vardy, coowners of Bison Beer, and Simon Duddington of the Bottom’s Rest pub, following bid by Burger King to take on the East Street site.

More than 10,000 people signed a petition opposing the fast-food chain’s bid to open in The Lanes. But just before Christmas, the application by Burger King franchisee Daryl Stutchbury was turned down by planning officers.

The Bison Arms, however, has received the backing of the community, and now the £100,000 has been raised to refurbish the building, it could be on track to open in just a few months.

To find out more, visit: www.thebisonarms.co.uk

Girbau Adds Energy- And Water-Saving Smart Load Technology To Latest HS Series Washers

Girbau’s new Smart Load technology on its latest HS Series washer extractors offers care and nursing home laundries even greater savings in energy, water and detergent use. Smart Load automatically adjusts water consumption and chemical dosing in accordance with load weight, fabric and chosen wash program to save energy, water and detergent without users needing to do anything.

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“Our HS Series washers are already among the most energy and water-efficient models available and the new Smart Load function offers additional in-use economies, especially for on-premise laundries that operate machines at less than full capacity on some washes,” said Peter Marsh, managing director of Girbau UK. Machine capacities range from 9kg for the HS-6008 model up to 122kg on the giant HS-6110. The most popular models for care and nursing home laundries are the HS-6008, HS6013, HS-6017 and HS-6023. HS Series washers can spin at speeds of up to 1,000rpm to create water extraction forces of up to 400G. Depending on the fabrics being cleaned, this means residual moisture after washing can be less than 50%, which in turn means faster drying and further energy savings.

All models in the Girbau HS Series are on the Water Technology List. This means they

are very water efficient and businesses purchasing new machines can benefit from 100% tax relief under the Government’s Enhanced Capital Allowance Scheme.

Other features on the HS Series include Girbau’s Aquamixer, which precisely controls hot and cold water mixing to save energy and reduce wash cycle times, and Aquafall, which recirculates water through perforated drum blades to save water, increase washing action and reduce cycle time. GDrive, Girbau’s exclusive control and communication system linking the inverter, motor and microprocessor ensures accurate balance even at high speeds for quieter operation, reduced vibration and longer machine life. Girbau’s unique Care Touch Drum prolongs linen life and optimises water extraction. Drum holes are pressed in the Viton-sealed stainless steel to ensure there are no sharp edges.

The washers’ highly controllable inverter and microprocessor make it possible to configure extremely accurate and versatile programs. The advanced Girbau INTELI control system on HS Series offers virtually unlimited (up to 99) programming options for economical, water and energy-efficient operation for the widest range different requirements including wet cleaning. The user controls are highly intuitive and very quick and easy to master. Advanced users can vary individual programs even more finely via a PC using the optional INTELI Manager Tool eXpert (IMTX).

For more information visit: www.girbau.co.uk Tel: 01462 427780

Independents Make Guests Feel More Welcome Than Chains HOSPITALITY STAFF in independent restaurants are, according to a survey from industry management experts HospitalityGEM, better at making diners feel welcome than their counterparts in chains/multiple outlets. The survey revealed that 60% of diners feel independent restaurants are the most effective at making guests feels welcome, with chains and pubs 13% and 11%, respectively, behind.

Ongoing engagement with diners throughout a visit was the most important factor in making a guest feel welcome (57%) followed by 19% of respondents who felt it was down to staff awareness of their environment and of guests’ needs.

Steven Pike, managing director of HospitalityGEM, said: “These results are reflective of the trend towards less formal situations for eating out, particularly among younger genera-

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tions, but they also highlight the importance of really effective teamwork and attentiveness throughout a guest’s experience.

“This means recruiting people with the ability to interact well with their colleagues as well as with diners. But it also requires a very clear set of operational processes so that the service appears fluid.”

When asked to rate key points in a restaurant experience, diners rated meeting and greeting top, followed by check back throughout the meal and efficient provision of bill and processing of payment.

The areas of service highlighted contributing to making guests feel welcome include 1. Meeting and greeting 2. Checking back during the meal to ensure satisfaction 3. Efficiency and presenting Bill and processing payment 4. Offering second drinks 5. Guidance through menu upon seating.

Businesses Urged to Check Allergen Labelling

LICENSEES ARE being urged to check their procedures are up to scratch after it emerged that some pubs are failing to comply with food allergen labelling.

A Food Standards Agency report on food law enforcement activity, including hygiene and labelling, found that while there had been improvements allergen labelling is still an issue.

About ten people die each year from allergic reactions and many more find themselves in hospital while those who fall foul of the law can face costly fines and even prison.

However, a series of guides on the government-backed businesscompanion.info website includes general information on allergens and intolerances and a specific labelling guide for the catering industry.

Written by experts, guided by the Chartered Trading Standards Institute (CTSI), the website includes everything a business needs to comply with trading standards law.

CTSI Service Director Sarah Langley said: “Trading standards’ teams across the UK are keen to help businesses and ensure they don’t fall foul of the law. No-one wants to find themselves on the receiving end of civil, or even criminal, proceedings.

“Investing a small amount of time by reading this website and abiding by the rules will pay dividends in the long run. Not only will you reduce the risk of legal action and costly mistakes, but it can also help you to increase customer satisfaction.”

The www.businesscompanion.info website also allows viewers to log in to create their own personal collection of guides and receive emails of any updates.

World’s Top Chef Benoît Violier, Dies at 44

THE FRENCH-SWISS chef Benoît Violier, hailed as the world’s best chef at a three Michelin starred Swiss restaurant that was named the best in the world in December, has died in what appears to have been a suicide, according to the police. He was 44.

According to a police statement Mr. Violier’s body was found late Sunday at his home in Crissier, Switzerland, near Lausanne.

“It would seem that he has ended his life with a firearm,” the statement said, adding that an investigation into the circumstances of his

death had been opened.

Out of respect for the family, the authorities said, no further statements would be made.

Mr. Violier, known for his expertise in cooking game, ran the Restaurant de l’Hôtel de Ville, which has been awarded three Michelin stars and in December took the number one spot in La Liste, France’s ranking of 1,000 restaurants in 48 countries.

One of France’s most celebrated chefs, the octogenarian Paul Bocuse, wrote on Twitter that Mr. Violier had been a “great chef, great man, a gigantic talent.”

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Hoteliers Increase Marketing Budgets In 2016 ACCORDING TO a new TravelClick survey, more than half (57.31 percent) of hoteliers said that they are increasing their marketing budgets for 2016, with an increased spend on search engine marketing (23.17 percent), website update / redesign (20.73 percent), online advertising (12.20 percent) and, most importantly, mobile (17.07 percent). In fact, about one-third (35.37 percent) of respondents said that they will experience the most growth in mobile bookings, compared to any other direct booking channel, in 2016 and are increasing spends on mobile specifically to capitalize on this trend as a result.

When asked where hoteliers will place the most resources with respect to mobile, 46.34 percent said that they plan to enhance / improve their mobile websites, 24.39

percent said that they plan to improve their mobile search and 21.95 percent said that they plan to put resources toward social media. Additionally, because mobile will be so popular in the coming year and beyond, nearly half (48.79 percent) of respondents are spending more money on mobile than in previous years.

“It’s clear from the data that hoteliers are expecting to see the most growth in 2016 bookings through hotel websites via mobile, as well as through the GDS and OTA channels,” said John Hach, senior industry analyst, TravelClick.

“This is consistent with what TravelClick has seen as part of its quarterly North American Distribution Review reports and shows both the relevance and impact that mobile continues to have on hoteliers around the globe. It is no longer acceptable for hoteliers to leave out mobile as part of their marketing strategies, and the data reflects hoteliers’ acceptance and embrace of mobile as an important way to significantly move the needle for their properties and reach a new group of consumers simultaneously.”

Get Ready For The New Fivers And Tenners, Says BBPA

PUBS WILL soon need to get ready for the new ‘plastic’ five and ten pound notes, says the BBPA, as new awareness tools have been made available by the Bank of England.

The BBPA, which has been sitting on a working group advising on the roll-out of the new fivers and tenners, says pub need to prepare – machines will need to be updated and staff trained to recognise the new notes and their new security features.

A new £5 note will be issued by the Bank of England in September, and will be followed by a new £10 note in 2017 – and new £20 note by 2020.

The new notes will be printed on polymer – which is cleaner, more durable, and more secure than paper – incor-

porating advanced security features that make them more difficult to counterfeit. Polymer is a thin and flexible plastic material that fits into wallets and purses just like paper notes.

The Bank of England will be unveiling the full design and security features for the new £5 note around three months before the issue date, and a range of training materials will be available.

Brigid Simmonds, Chief Executive, comments: “This is a big change for banknotes, and we all need to be aware. The BBPA has been involved in a Bank of England working group, and advising on training tools for staff so pubs can be as prepared as possible for the new fiver in September.”

Michelin Acquires Bookatable

MICHELIN ANNOUNCED its acquisition of Bookatable in January demonstrating the Group’s intention to accelerate its development in the online restaurant reservation market in Europe.

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Bookatable, with its head office in London, UK, is the European leader in the online restaurant reservation market with more than 15,000 establishments using its service, and more than 34 million covers booked online and dined in 2015 in Europe.

Michelin commenced a multi-year partnership with Bookatable in March 2013, which allowed it to incorporate Bookatable solutions into the MICHELIN Restaurants offer – both via the web and through mobile applications. In addition to giving it a presence in many European countries where Bookatable is already established, this acquisition strengthens and accelerates the development of Michelin’s technology

platform for online restaurant reservations. It will enable it to develop both the quality of service offered to customers and new services in the future.

With this acquisition Michelin is able to capitalise on its traditional experience in the restaurant industry and become the leader in the online restaurant reservation market in Europe. Michelin will be able to roll out its offering in new countries in the future – in particular in the Nordics.

With its focus on mobility, Michelin is now speeding up its growth in travel assistance services by offering customers a unique mobility experience with high added value products and services. The association between Michelin, the world restaurant guide leader with its MICHELIN guides, and Bookatable, the European leader in the online restaurant reservations market, helps restaurateurs develop their business by offering new solutions and makes it easier for consumers to book.

Tourists To UK Forecast To Spend Record Levels In 2016 2015 WAS a record-breaking year to date for inbound tourism numbers and spend to the UK and growth looks set to continue in 2016 according to forecasts from national tourism body VisitBritain.

In spite of the strength of sterling, spending by overseas visitors is predicted to reach almost £23bn in 2016, a 4.2% increase on spending this year which is expected to top out at £22bn, a 0.7% increase on 2014.

The number of overseas visitors to the UK is expected to rise next year to 36.7million visits, up 3.8% on 2015 which is likely to see about 35.4 million visits by year end.

The forecast puts VisitBritain on track to realise its ambition for growing international visits to Britain by more than 20% over the next five years to 42 million visits by 2020, which could see an additional £4.5 billion in visitor spend.

VisitBritain Chief Executive Sally Balcombe said: “Everything we do is motivated by the goal to add value to the tourism industry by building our competitive tourism offer and driving economic growth and jobs across all our nations and regions, so that the benefits of tourism are felt across the whole of Britain.

“We are competing in a tough international environment and these results highlight how strongly the tourism sector, one of the UK’s fastest growing export industries, has performed and how the Government’s tourism strategy, supported by the GREAT campaign, is producing results.”

VisitBritain’s campaigns have continued to produce results and generated an extra £2.5 billion in international visitor spend in Britain during the last four years. This means that every £1 invested in VisitBritain’s activities has resulted in an overseas visitor spending £21 in Britain. And to this can be added the £630 million delivered by VisitBritain, thanks to its continuing role as a partner in the cross-UK Government GREAT campaign.

A focus for VisitBritain this year has been to raise awareness of the beauty of Britain’s countryside through its global Countryside is GREAT campaign to showcase the rural landscape. International perceptions of the UK’s ‘natural beauty’ – a traditionally less lauded attribute – reached new heights this year, coming inside the top 20 global ranking for the first time, taking 18th spot out of 50 nations in the 2015 Anholt-GfK Nations Brand Index survey published in November.

Promoting the diversity of Britain’s tourism offer across all its nations and

regions will continue in 2016 through a range of activities, events and celebrations: • England’s natural beauty will be on display as it celebrates the ‘Year of the GREAT English Garden’ – timed to coincide with the 300th anniversary of renowned English landscape gardener Capability Brown • Wales’ ‘Year of Adventure’ will offer up adrenalin pumping activities as well as culinary and literary adventures • Northern Ireland will showcase the best of its cuisine with the ‘Year of Food and Drink’ • Scotland will put the spotlight on its past, present and future as it celebrates its ‘Year of Innovation, Architecture and Design’.

It will be a big year for the arts with a number of Britain’s musical and literary legends celebrating significant anniversaries and milestones in 2016: • 400th anniversary of Shakespeare’s death which will be commemorated with events, exhibitions and performances in Shakespeare’s hometown Stratford upon Avon.

• 100th anniversary of Roald Dahl’s birth – visitors to Britain can learn more about the author at the Roald Dahl Museum and Story Centre in Buckinghamshire or visit Cardiff (Dahl’s birthplace) where the whole city will be the setting for a once-in-a-lifetime celebration of all that’s weird and wonderful in his much-loved world.

• Anniversaries of the births of Charlotte Bronte and Beatrix Potter • The 20th anniversary of the iconic British pop group the Spice Girls • Musical anniversaries celebrated by Tom Jones, The Beatles, The Rolling Stones, The Kinks, Lulu, Bananarama, Little Mix and Englebert Humperdinck among others.

Adding to a year of art and culture, 2016 will also see the opening of new galleries, performances and productions: • The National Museums of Scotland will open 10 new galleries displaying collections of science and technology and art and design • The new Tate Modern will open in June • The highly anticipated play ‘Harry Potter and the Cursed Child’ debuts to the world on the West End in July Tourism is Britain’s seventh largest export industry and third largest service sector. The industry is also a major job creator, for example every 22 additional Chinese visitors that come to Britain create an additional job in the sector. Inbound tourism was worth more than £26 billion to the UK economy in 2013.

Druids Glen Hotel & Golf Resort Beds In Softworks Time, Attendance And eRostering Solutions DRUIDS GLEN Hotel & Golf Resort, a five-star hotel in Ireland, recently installed Softworks to handle their employees’ Time & Attendance and Rostering. They required a system that could provide them with an accurate collection of hours worked by employees for generating payroll, operational planning and legislative compliance.

With variable start and finish times of shifts, they needed an automated system to accurately track hours.

Furthermore, they wanted to be able to easily create work rosters for full time, part-time and seasonal employees while adhering to company policies and procedures. Following an evaluation of workforce management systems, Softworks solution was selected.

According to Andrew Prior, Finance Director at Druids Glen; “At Druids Glen our attention to detail and

outstanding level of service brings guests back time and time again. While at the same time, as a commercial business, we need full visibility of all our costs. Softworks has given us the tools and operating parameters, we need to arrange optimum resource plans and schedules, while delivering management controls over wages, labour overhead, overtime, shifts, absence management and other major costs drivers in a business like ours.

With service levels an absolute top priority for this five star resort, they needed to ensure that their managers had as much time as possible to spend with their customers rather than on manual administrative tasks. Andrew had this to say; “We wanted to improve the accuracy of data and reporting and reduce manual processes and administrative tasks so that our managers could do what they do best – ensure our guests get the highest levels of service and enjoy every minute of their time with us. Softworks has assisted us to achieve this goal“ If you would like to download the full case study visit www.softworks.com or email: hello@softworks.com

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CoffeeCare SOUTH WEST LIMITED

CoffeeCare South West has been supplying high quality Italian Segafredo coffee and La San Marco coffee machines to the South West of England for over 10 years.

CoffeeCare supplies a wide range of beans and filter coffee, a wide variety of tea, delicious hot chocolate and all coffee bar equipment for your coffee shop, restaurant, pub or café including Segafredo stylish branded crockery and offers a free delivery service throughout the South West.

La San Marco have been producing stylish and reliable machines since 1920. Regarded as one of the world’s top manufacturers of espresso machines.

We stock a wide range of machines to suit all your needs from small bar machines to sleek Italian showpieces.

Our company also service and repair a wide range of espresso machines.

The secret of our success is the outstanding coffee, service and the friendly support we offer all of our customers.

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More People Eating Out Over Christmas But Spend Is Down, Says Horizons Survey A MODEST climb in the number of people eating out over Christmas 2015 suggests that the sector is now back into a period of gradual growth following a stall in its recovery last summer.

In June 2015 respondents to the same YouGov/Horizons survey showed a year-on-year decline of two percentage points in eating out, with 69% of respondents saying they had done so in the previous two weeks of the survey, compared with 71% in June 2014.

According to Horizons’ latest Eating Out-Look, conducted online by YouGov*, nearly three-quarters of respondents (72%) to the survey said they had eaten out in the previous two weeks, [Christmas 2015] a rise of one percentage point on December 2014 when 71% of people had done so.

The frequency that respondents were eating out over the two-week Christmas period was also up, from 1.94 times in December 2014 to 2.04 times in December 2015.

However, average spend amongst respondents was down, dropping to £14.07 in December 2015 from £14.48 in December 2014. This decrease was evident across all age groups, except over 55s, who spend the most at £15.61, up from £13.84 last year.

“The number of respondents eating out has risen marginally, but the frequency figure shows that people who do dine out are doing so more often, spending less when they do – even over the festive period,” commented Horizons’ analyst Liz

Land.

“This is unusual as typically people spend more money eating out over Christmas than at other times of the year. With snacking and lunching mentioned by more respondents, it seems that spend is being spread over a greater number of dining out occasions.”

This year for the first time special occasion was not mentioned by respondents as being the most common reason for eating out (27%), with the most frequently mentioned reason being meeting friends (30%), convenience (28%), and simply because they didn’t want to cook (22%).

While dinner remains the predominant eating out mealtime, slightly more respondents said they were having snacks, breakfast or lunch out, than they did six months previously (11% vs 10% respectively), while those eating dinner out had decreased slightly over the past six months (62% vs 63% respectively).

Younger people showed particularly healthy levels of eating out over the Christmas period 2015, when some 80% of the 18-24 year old respondents to the survey had done so.

However while they had eaten out an average of 3.05 times over the previous two weeks, younger people were amongst the lowest spenders at an average of £12.15 (including drinks).

Of the 27% of respondents who said they had not eaten out over the previous two weeks, many (29%) cited their reason as being they were at home with family and friends, as well as expense being a common factor (27%), Another 9% said they hadn’t eaten out because they believed they could eat better and more healthily at home.

New Recipe Book Celebrating the South’s Unique Cuisine THE SOUTH West is once again being called upon to show the counties its taste, talent and style. This compilation of the most prestigious chefs in the region is being brought to life by Relish Publications, a company established in working with some of the biggest names in the world of cooking. From the infamous Hairy Bikers to the Michelin starred Tom Kitchin, Michael Caines to Angela Hartnett, Relish strives to bring together the finest culinary minds from the heights of Scotland to the Southern coasts.

Headlining Relish South West Second Helping is 2 Michelin Starred Nathan Outlaw, who writes the foreword to this muchanticipated volume and profiles 3 of his esteemed Cornwall establishments; Restaurant Nathan Outlaw, Outlaws Fish Kitchen and The Mariners Rock, showcasing a signature recipe from each.

Joining Nathan Outlaw will be Anton Piotrowski and Mark Dodson, both brilliant representatives of their beautiful region with their own Starred status, alongside their celebrated Devonshire restaurants – The Treby Arms and The Mason’s Arms. Of course they’re not alone in representing their region, Saunton Sands, Samphire, Kota Kai and The White Hart are also exhibiting culinary talent in the 25th book in the Relish Series.

The South West is full of exceptional chefs, inspirational recipes, breath-taking landscapes and natural produce. In the first edition published in 2013, Michael Caines states: “The South West continues to lead the UK in high quality, authentic cooking with locally sourced ingredients and that’s what makes it special.” It is for this reason a second helping is being compiled, to place a spotlight on the best food in the region and show the nation what the South West is capable of.

Duncan Peters, publisher for Relish, has said that chefs are being signed up now, stating that: “The book is going to feature the finest chefs across the South West, we’re excited at the prospect of being involved once again in a region bursting with talent, talent which should be celebrated and shared. There are numerous restaurants throughout the region that we’d love to feature, in our last South West book we were honored to work with some of the finest culinary minds in the business and would love nothing more than to work with more and give the nation another glimpse into what the beautiful region has to offer.”

Relish is the nation’s favourite Restaurant guide-and-recipe book publisher. The chefs involved will be able to showcase three recipes, a starter, main and dessert. The company has produced 24 books covering England, Scotland and Wales since 2009. Chefs who want to be considered for the book can visit www.relishpublications.co.uk or find out more by emailing Duncan@relishpublications.co.uk

Minimum Alcohol Pricing Delayed For Further Evidence SCOTTISH COURTS have agreed to accept further evidence before making the final decision over whether Scotland can legally introduced a minimum price for alcohol.

The inner house of the court of session met last week to consider the recent ruling of the European court of justice, and decided to hear more material. The final hearing will provisionally be June.

Legislation to introduce minimum pricing was passed by the Scottish Parliament in 2012, but the SWA (Scotch Whisky Association), which represents the industry, challenged it in the Scottish and European courts, saying it was an inappropriate restriction of trade and would not target the right drinkers.

The European court of justice ruled that it was up to Scotland’s courts to decide whether legislation to set a minimum price per unit of alcohol was necessary to combat alcohol harm, or whether a less-restrictive method could be used.

Need for reform BMA Scotland council chair Peter Bennie said the need for the law to be implemented was as pressing as ever.

‘With the issue of minimum pricing now returned to the Scottish courts, it is welcome that an intended timetable has been established and that further evidence on the effectiveness of minimum unit pricing will be accepted for considera-

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tion,’ he said.

‘Every year of delay carries with it a human cost in lives lost and health damaged. Last year saw an increase in the volume of alcohol sales and the number of alcohol-related deaths.

‘The need to implement minimum pricing remains as pressing as ever and those who have sought to delay it in the courts have failed to act in the public interest.’

Profits above health’ Scottish Health Action on Alcohol Problems director Eric Carlin and Alcohol Focus Scotland chief executive Alison Douglas said they were confident that the policy would be implemented.

Pointing out that the SWA had launched a campaign to cut tax on whisky, they added: ‘SWA’s action suggests that it puts profit above health.

‘It is seeking to obstruct the mechanisms that would reduce harm by increasing the price of alcohol: minimum unit price and taxation.

‘This despite the Scottish Parliament and the courts in Scotland and Europe accepting the clear link between price, consumption and harm.

‘We are pleased the court of session is seeking further evidence. We remain confident that the case for minimum unit pricing will be conclusive and look forward to this much-needed policy finally being implemented.’

Craft Guild of Chefs Begins Search for New National Chef of the Year THE SEARCH to discover who will be crowned this year’s National Chef of the Year is underway as the Craft Guild of Chefs has opened the entries for this year’s competition.

Over the last 44 years, the UK’s most prestigious and respected culinary competition has shone a spotlight on the fresh talent coming out of kitchens. Previous winners such as Gordon Ramsay, Alyn Williams and Mark Sargeant have demonstrated how it helps fast-track careers and put winners firmly on the map, and on the path to Michelin stars.

For the first stage of the contest, competitors are required to produce a creative lunch menu for four guests that could be cooked-up within two hours. The menu must consist of a risotto starter of the competitor’s choice; a main course using a whole chicken, with appropriate accompaniments and a choux pastry dessert of choice.

David Mulcahy, Vice-President of the Craft Guild of Chefs and organiser of the National Chef of the Year competition said “I always feel a sense of excitement on launch day as the brief for this year’s competition is unveiled and the buzz about the competition begins once again. Whether you have entered this competition before or are considering putting your skills to the ultimate challenge for the first time, I’d recommend entering. You just never know how far it could take you. This competition is not based on a chef’s personality or past triumphs but simply on culinary skills, interpretation of the ingredients and what chefs can create when the heat is really on.”

The winning chef will receive a wide range of prizes including a culinary trip to one of the world’s top restaurants, stagiaire opportunities, equipment from sponsors and

chocolate workshops. Best of all is the wealth of opportunities that earning this prestigious accolade can bring. The winner will go on to be part of the National Chef of the Year ‘Hall of Fame’, which really sets them apart from their peers and offers the chance to meet and work with their culinary heroes.

Clare Smyth MBE, Chair of Judges said “Being known as the National Chef of the Year really is career changing. I want to encourage chefs from across all sectors to take part as it’s a fantastic platform to get your name out there. I am proud to be involved in the most respected culinary competition in the UK. We’ve created a really interesting brief for this year and I’m looking forward to seeing the menus that come in over the next few months.”

The competition is open to chefs who are 24 years or older as of April 1st 2016. Competitors may come from all areas of the hospitality business including hotels, restaurants, pubs, contract catering, fine dining, private and public sectors and may be Chefs have until Friday, 8th April, to submit their entry for paper judging via the new National Chef of the Year website at www.nationalchefoftheyear. The dedicated NCOTY site will be packed full of latest news, advice and inspiration and will updated throughout the competition.

A shortlist of 40 chefs for the semi-finals will be revealed on 24th May following the paper judging on the 20th. This year’s heats will take place at Sheffield College on Tuesday, 14th June, and at Le Cordon Bleu in London on Wednesday, 22nd June. Only ten chefs will go through to the National Chef of the Year final, which takes place at the Restaurant Show on Tuesday, 4th October.

Please mention the Caterer, Licensee & Hotelier News when replying to advertising

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February 2016

Pub Closures Fall, But Another Beer Tax Cut Needed Says CAMRA PUB CAMPAIGNERS are welcoming a fall in the number of pub closures in the UK, but have called on the government to cut beer tax to help reinforce the fragile recovery.

The figures1 published by CAMRA, compiled by independent research company CGA Strategy, show that 27 pubs a week closed in the second half of 2015, compared to 29 a week in the previous six months.

A report from the Centre of Economics and Business Research2 last year showed pubs and drinkers would benefit from a cut in beer tax - conclusions supported by the improving figures.

It found that beer would have increased by 16p a pint, more than 1,000 additional pubs would have closed, 750 million fewer pints would have been sold and 26,000 jobs would have not been created had the beer tax not been cut in 2014.

CAMRA is now calling on the government to continue and strengthen its support for pubs by further cutting tax to help keep beer affordable and pubs open.

More than 3,000 CAMRA members have already lobbied their MPs to call for a reduction in beer duty and the Campaign is urging as many people as possible to make their views known via camra.org.uk/beertax2016 Particularly encouraging is news that closures of local com-

munity pubs have fallen, down from 26 closures a week to 20.

Community locals are particularly vital to the overall wellbeing of their users, as shown by CAMRA's recently released research3 into the benefits of pub going.

Tim Page, chief executive of CAMRA said: "The latest figures show that the work of campaigners across CAMRA, the wider pub and beer industry and the government is taking effect and arresting the decline in the number of pubs being lost every week.

"However it's a fragile recovery which could very quickly be reversed if the government fails to build on this positive development and misses the chance to support the British pub and beer industry by reducing tax again.

"The report produced by CEBR for CAMRA at the start of 2015 showed how cutting beer tax would have a great economic benefit for the country and the reduction in closure numbers is further proof that the Chancellor's decision was a good one.

"It's pleasing to see that our campaigning to protect community pubs is having an effect, with closure numbers reducing.

Local pubs are vital to their communities and the wellbeing of their users, as a recent report from Oxford University showed.

As well as reducing tax the government can continue to support these pubs by strengthening national planning regulations and supporting local groups seeking to list pubs as Assets of Community Value."

Commercial Kitchen 2016: Visitor Registration Opens for Launch Event

VISITOR REGISTRATION for the inaugural Commercial Kitchen trade show - the definitive event for the UK’s commercial kitchen industry is now open.

A who’s who of leading equipment purchasers and specifiers from across the foodservice sector are expected to attend the highly-anticipated event from lunch! and Casual Dining organisers Diversified Communications UK. “For someone who is dedicated to making sure the kitchens I help are the best in their sector, I believe there is an urgent need for a dedicated trade show that celebrates new innovation and showcases launches of the most cutting edge kit and ideas for commercial kitchens,” says Matt Goodman from GKMS Consultancy (former head of kitchen projects & maintenance at Jamie’s Italian).

"I want my kitchen to be full of the best, most

Broadview Shading Solutions

BROADVIEW ARE widely known locally as a supplier of blinds and curtains to the domestic market. Behind the scenes however, they are busy designing and installing Outdoor Shading solutions to the commercial market specialising in pubs, restaurants and hotels.

Read all the latest news from the licensed industry at

www.catererlicensee.com @CLHNews

www.facebook.com/catererlicensee

With an enchanting EcoSmartfire™ as a warm, glowing focus, any outdoor entertainment area will become a compelling central meeting spot!

EcoSmartfire™ utilises bio ethanol - a completely renewable and clean burning, liquid energy source that delivers warming heat without the smoke, soot, ash, or embers of a traditional wood fire. The combustion of bio ethanol results in a clean emission: heat, steam and carbon dioxide. EcoSmart™ fireplaces are versatile and durable, with heavy-gauge weather resistant construction. Designed to look great for years, your fire will perform admirably through all four seasons.

SMART FIRE (UK) Ltd. 80 New Kings Road, London, SW6 4LT +44 (0)20 7384 1677 sales@smartfireuk.com www.smartfireuk.com

Harriet Sheppard, Outdoor Shading Consultant at Broadview works closely with clients to establish the best use of terraces and gardens, whilst looking at maximising their return on investment and fast. "Our range of stunning enclosed, retractable pergolas are an ideal solution for my clients. They are quick to install with minimal disruption to daily covers. They provide my clients with additional seating space all year round, whilst

innovative equipment on the market. A dedicated trade show for the catering equipment sector is the ideal arena for my purchasing needs," says Peter Woods, Exec Head Chef at Corinthia Hotel London.

“As a leading pub operator, our kitchens are at the heart of our business. A dedicated trade show for innovation within the catering equipment sector is a must attend,” says Brian Whiting, managing director of Whiting & Hammond (and a former Savoy Hotel chef). CEDA is delighted to support and be a partner on Commercial Kitchen, the only trade show dedicated to the industry that we are proud to serve,” says Adam Mason, director general of CEDA. Commercial Kitchen will take place at the NEC, Birmingham on 7-8 June 2016. For further information and to register for a free trade ticket, please visit www.commercialkitchenshow.co.uk quoting priority code CK6. not limiting the sun deck areas in the summer. I really enjoy the design process as the bespoke designs can be made to look very in keeping with the existing buildings or colourful and funky. The B200 is built so beautifully that the natural light and LED lighting make an area look very special and inviting. It's even more satisfying when your clients see returns in as little as 3 months. As Your dedicated project manager I am always on hand to oversee the project from design to installation.''

Their product range is 100% bespoke and can be designed to fit almost anywhere. Broadview's products are made to exacting specifications with stunning extras such as custom RAL colours, integrated LED lighting, remote heaters and even speakers. Broadview provide and install the highest quality products whilst offering full support to their clients.

Contact Harriet today for a consultation harriet.sheppard@broadview.co.uk or call 01202 679012 or visit www.broadview-blinds.co.uk.

February 2016

Caterer, Licensee & Hotelier

“Crickhowell Conundrum” Becomes More Imminent For Small Employers EMPLOYERS ARE increasingly being confronted by the “Crickhowell Conundrum” the choice between competing on a level playing field with large corporations or supporting the communities in which they live by shouldering a level of business taxation that is widely considered too high.

“At our AGM it became clear the we were not working for ourselves or our staff, but the major beneficiary of our survival over the last decade was the Taxman” stated one Forum member Research from the Forum of Private Business has indicates that 32% of its panel members intended to spend more time and money on tax planning as a result of the introduction of changes to dividend tax which one member reported as taking £12,000 out of their business.

The idea that increased levels of taxation that are perceived as unfair is illustrated by research from UHY Hacker Young who reported that over the last financial year. Banks paid the highest effective tax rate of any of the FTSE100 sectors but were also involved in the highest number of tax avoidance schemes.

The outlook of many of the Forum members has been galvanised by the attitude of HMRC who have been so successful in “revenue gathering from their customers” but less effective in dealing with large corporations. 80% of panel members either distrust HMRC or have been alienated to such an extent that they simply do not want to have anything to do with them, leaving all communication to their accountant.

Businesses badly want to take ownership and responsibili-

ty for their tax affairs and 26% stated that the one change they would most want to the tax system was genuine tax simplification. In total 82% of the panel wanted tax administration to be part of the cutting red tape initiative as the proposed quarterly returns will increase anxiety amongst members on the basis that there is always a possibility they might make a mistake and a certainty that any mistakes will be punished.

Ian Cass, Chief Executive of the Forum of Private Business commented, “I hate to sound like a broken record but the improvements wanted by our members have not changed since the start of the panel. They want simplicity, fairness and reassurance that they will not be punished for being a business owner. The top three ways that businesses in 2016 want the tax system to improve are still the same and the situation has, if anything become worse.

“The Forum does offer Tax investigation insurance as part of our member benefits, but the government is now squeezing firms so hard that they cannot afford not to allocate more resources to tax planning – one member is looking at moving the business to New Zealand where there is no Capital Gains Tax. So far all tax simplification measure introduced have meant a greater tax burden for our members, employers with typically 1 to 25 employees we need genuine simplification and for all businesses to pay their way.

The Forum wants the Chancellor to: • Rebalance the tax system so SME employers do not pay a disproportionate amount of tax • Improve productivity by radical simplification of the tax system • Reduce the burden of proof on businesses until the tax system becomes manageable

Rick Stein’s Marlborough Restaurant Plans Approved THE RICK Stein restaurant group have been given the green light to open a new restaurant on Marlborough high Street This new approval follows stands recent opening of a restaurant, in Sandbanks Dorset.

The restaurant will serve 102 covers, employ around 40 people and hopes to boost tourism in the area.

President of Marlborough’s chamber of commerce Alex Minoudis said: “This is terrific news for the town, and is already causing a lot of excitement.

“Diners are sure to come from far and wide, and we would encourage them to make a day of it, and take time to enjoy the full Marlborough retail and hospitality experience.”

Stein, 68, owns The Seafood Restaurant in Padstow which he opened in 1974 with his wife at the time, Jill Newstead. It has established an international reputation for the fresh fish and shellfish it serves.

His sons also work for the company and it will be their first business in Wiltshire.

The application said: “As an internationally recognised brand, without any other local restaurants, the proposed occupier will be a new tourist feature within its own right. It will therefore give the area a unique draw for tourists, locals and related businesses that no other local centres have.”

Mayor Margaret Rose added: “He is an eminent chef and has got a very good reputation. I think a good eating house in the High Street could not be a bad thing."

Budget 2016 – Campaign For Duty Cut Steps Up Another Gear

THE CAMPAIGN for a fourth cut in beer duty stepped up yet another gear today, with over 100,000 posters, postcards and beer mats being distributed by the BBPA to pubs, urging the public to back the campaign.

The new BBPA posters, alongside postcards developed by CAMRA, highlight the huge difference in beer duty between Britain and other major European countries, and urge pubgo-

ers to back the campaign by writing to their local MPs via the website www.beerandpubjobs.co.uk.

Campaigners can download a free poster from the BBPA’s website here.

Using the email tool on the www.beerandpubjobs.co.uk, in just a few seconds supporters can send a message to their local representative calling for a duty cut, and urging their local MP to back EDM 919. The BBPA says that strong consumer support has always had a big impact on the campaign.

If you have any interesting news articles that would be of interest to our readers please email us at

edit@catererlicensee.com

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Products and Services

The U.K'S First Manufactured Cold Press Juicer South Catering Fabrication Ltd would like to introduce the BIO similar to Good Natures X1 but without the price tag and expensive shipping and import costs.

With a similar specification to the X1 the BIO is perfect for any Juicing business looking to upscale there production. The BIO is a single layer cold press juicer capable of producing over a thousand 16oz (500ml) bottles of juice per day.

Perfect for Juice Bars, Health food stores,Organic Drinks Producers, Cider Producers & other small juicing operations.

The BIO is a compact machine with a big output able to produce 70 litres per hour. With the organic juice market growing rapidly in the U.K

and becoming more popular the BIO will easily make you profit.

As a fairly small company we believe building a relationship with our clients is important so we encourage you to visit our factory whilst your machine is in the manufacturing process and only require 50% of the cost to start manufacturing with the other 50% on completion once you are happy with the machine.

South Catering Fabrication Ltd is based in Christchurch Dorset specialising in manufacturing and fabrication of bespoke commercial catering equipmentand ventilation & extraction systems.

For more information please visit our website or call us today on 01202 519979 Website: www.southcateringfabrication.co.uk

Introducing Divine Deli Supplies Exclusive Olive Wood Exclusive to Divine Deli our extensive Olive Wood range has been supplemented with a beautiful 50cm handled Antipasta Board, a new 55cm luxury carving board along with serving boards and three new beautiful heart shaped boards for Spring Summer 2016.

Sustainably grown and ethically produced, our small workers’ cooperative in the Tunisian heartland ensures that no living trees are destroyed to make these olive wood products.

Made from high quality solid pieces of

wood, these golden tactile boards are durable and will last a life time if treated correctly. OliveWood is a wonderful natural material to use for both serving ware and kitchen ware . Divine Deli’s Olive Wood is a premium product, widely used in bar and restaurant catering so, whether you are looking to use Olive Wood in your kitchen or to serve your food on , Divine Deli Supplies has a great selection of serving boards, platters and bowls to choose from.

Contact: sales@divinedeli.com Telephone 01706 313 001 for a brochure or visit our website at www.divinedeli.com See Advert on Page 5.

Exclusive Wholesale Partnership For New E-Mix!

R H Hall are pleased to announce that they will be working with Electrolux as Exclusive Wholesale Partner for their new E-Mix 5 Litre Mixer.

The E-Mix (also known by its PNC code – 602037) has a 5.5 litre capacity bowl which can handle the smallest of tasks - a minimum of 1-2 egg whites, up to a maximum of 1.5kg of bread dough. Power of 500W generates an electronic variable speed of 40-240rpm.

As standard the unit is supplied with bowl, semi-spiral hook, paddle and whisk – all of which

are stainless steel and dishwasher safe – plus, there is a Type Kattachment hub for additional accessories, such as mincers and pasta kits.

Ergonomically designed throughout, the bowl also features 2 handles for ease of use.

Safety is also of prime importance and a special patented bowl lift system links to the bowl guard when opening.

In stock now for Next Day Delivery throughout the UK, special launch offers are available.

For more details, please visit www.rhhall.com or contact the R H Hall Sales Team – 01296 663400 or sales@rhhall.com

Leighton Brown LEIGHTON BROWN are three best friends from the Pub Trade who met and worked in the kitchen of an East London pub and later decided to use their culinary skills to create some of the tastiest crisp on the market. Specifically aimed at the pub industry, these crisps have also won gold stars at the prestigious Guild Of Fine Food

Great Taste Awards.

The three flavours come in bright funky packaging that really stand out on the shelves.

All recipes are delicious crowd pleasers, created in the Leighton Brown Kitchen, nestled in heart of Hackney. Their big ideas come to life in the fertile fenland of Cambridgeshire, within a BRC A graded, highly-accredited factory.

Their ingredients are natural, non-GM and contain no preservatives. They are suitable for vegetarians and gluten free. Just drop them an email for some samples or to place an order. If you have a great pub serving great food and drink, make sure you offer these great snacks too. www.leightonbrown.co.uk info@leightonbrown.co.uk

Versatile Koftes A Challenge For Diners Versatile Mini Koftes from Snowbird foods are proving a welcome and challenging addition to the menus of a number of mid-spend restaurants and, the company reports, they are being used in many different ways.

Their authentic Middle Eastern flavour has ensured repeat purchases of the 20g products which contain more than 90 per cent lamb and no less than 19 herbs, spices and flavourings.

Feedback from customers shows the bite-sized specialities are being used in multiples as main meal centres and have become a sought-after spicy addition to sharing platters of meat.

Other serving options reported have included spiced gravy, curry sauce, boiled and fried rice, warmed and cold flatbreads, potatoes (boiled as well as chipped!), bulgur wheat, quinoa, selected vegetables, eggs, crunchy salads and even tangy yoghurt sauces.

The product’s delicate “heat” has found favour with older children as well as adults and, having been fully cooked at the factory stage before being frozen, the interestingly irregularly tube-shaped koftes can be microwaved from frozen in seconds or oven heated in batches.

“Restaurateurs are telling us that many customers have tried to name all the ingredients, so far without managing all 20,” said Snowbird commerical and marketing director, Roy Anderson.

For the record these are: lamb, onion, potato starch, lemon juice, salt, black pepper, cardamom, cloves, coriander, cumin, ginger, nutmeg, paprika, mint, parsley, thyme, mustard seeds, garlic powder, red bell peppers and crushed chillies.

Authentic Lamb Koftes from Snowbird foods are available gluten free or with added wheat gluten.

Reader Enquiries: Tel: 020 8805 9222.

Fax: 020 8804 9303. www.snowbirdfoods.co.uk

Innovate Foods - 25 Years of Foodservice Excellence INNOVATE FOODS is an award-winning producer of bespoke food for the foodservice sector and they have just celebrated 25 years in business.

Based in fabulous Fife, Scotland they are an ambitious but friendly, family business who already punch well above their weight. They aim to be the number one player in the market through innovation and growth in both current and new markets, underpinned by strong customer relationships and impeccable service. The success of the business lies in their customer first approach, consistently exceeding expectations, continually improving innovation and effectiveness and also having some fun along the way!

Innovate Foods has been trail blazers since their inception and continued to stay at the forefront of product development. This ethos has helped the business develop a range of market leading appetizers, starters, sides and sharers that perform consistently in the busy commercial kitchen and products that consumers want to order time and again.

Mac n Cheese Bites - Pieces of elbow pasta combined with delicious mature cheddar cheese sauce all wrapped up in rice flaked breadcrumbs.

Jalapeno and Red Pepper Mozzarella Sticks A spicy twist on their very popular mozzarella sticks – these are infused with tangy jalapeno and red pepper pieces.

Sweet Potato Crunchies Chunks of delicious sweet potato coated in a Rosemary and Thyme herb infused flour.

Benefitting from a dual cook functionality and with excellent heat retention these are perfect for the busy kitchen - sweet potato ready to cook straight from the bag!

Totally unique in UK foodservice these morsels of delicious sweet potato can be enjoyed hot or cold and are suitable for vegetarians. Deep fry from frozen at 180°C for 4 minutes or oven Bake from frozen 190°C for 10 minutes. Pack Size: 6 x 1.25kg For further details visit www.innovatefoods.co.uk or Twitter: @innovate_foods

At Last… Some Real Indian Beer!

THE SHIMLA Beer Company supply genuine Premium Indian Craft Beers, brewed and bottled in India at 4.8% alc.

Shimla Beer uses the finest natural ingredients and a traditional Indian blend of barley malt and yeast, and is an extra smooth and less gassy beer, quite unlike any other with a hoppy, zesty fruit flavour & citrus aroma.

Having a pleasant full flavoured hoppy finish, it is well suited to high quality Indian cuisine & accompaniments.

Himalayan Monkey is a traditional Indian

Monarch Water

Hard water is responsible for up to 70% of equipment failure where hot water applications are used. Scale build-up means higher energy bills and equipment downtime, leading to lost revenue (just 1mm of limescale can increase your hot water bills by 7%*). This can be prevented by installing a Monarch Water softener eliminating unnecessary and expensive repairs to appliances and equipment such as boilers, warewashers, washing machines and much,

blend of barley malt and yeast, with maize, hops, and rice. Himalayan Monkey has a sweet earthy lemony aroma, hoppy malt flavour and a soft lingering finish. This quality Indian Beer is most well suited to high quality Indian cuisine, accompaniments and snacks.

Full support will be given to Restaurants via Table-talkers, Beer Glasses & Beer Mats.

For further information, please contact Mr Paul Deep - Commercial Director – Shimla Beer Company, East End House, Upper Thomas Street, Aston, Birmingham B6 5AD – Tel: 0121 359 2199 Visit: www.shimlabeer.com or www.himalayanmonkey.com for more details.

much more.

On-going protection is vital to maintain efficient equipment.

Monarch Water prides itself on its level of service throughout the hard water regions of England currently providing support to tens of thousands of sites including schools, retirement homes, restaurants, hospitals and blue chip companies as well as cafés, hotels etc. Monarch’s staff have over 250 years’ experience at both service and sales levels and are able to provide efficient and knowledgeable support.

As chosen suppliers and service providers for some of the country’s leading pub and restaurant chains offering arguably the most reliable range of automatic softeners available, together with warranties of 5 years parts and 1 year labour on all cabinet based softeners, Monarch Water are one of the UK’s leading softener suppliers.

For more information telephone Monarch Water on 01986 784759. * Source: www.carbontrust.com/media/7411/ctv051_low_temperature_hot_water_boilers.pdf

The Verus Bank Note Fraud Detection System ™

Innovia Systems is a division of the Innovia Group, the manufacturers of the substrate for the new £5 and £10 polymer banknotes that will be issued later this year and in 2017. They are focused on offering the banking and retail industries a range of services, equipment and software that can authenticate banknotes.

As part of this they have just launched a new range of authentication and detection devices – Verus™. Each compact device uses unique patented technology to verify the very core of Guardian® polymer banknotes, the polymer itself. The base film has a unique fingerprint that Verus™ equipment is able to identify.

There are three Verus™ units available with retailers in mind for cashier point of

sale, hotel receptions and restaurant and bar front of house staff.

• Verus™ H a small handheld unit • Verus™ D a compact desktop unit • Verus™ PP a sophisticated portable desktop unit for both polymer and paper banknotes Each uses a simple swipe technique to analyse the banknote in question. An audible alert, a positive or negative light or display provides immediate confirmation that the banknote is authentic or suspect.

Can any organisation accepting cash payments forego a secure method of checking that the cash is genuine? Especially as the first new £5 polymer banknote will be issued later this year.

Reader Enquiries - Tel: 01697 341 784 or email: enquiry@innova-systems.com

Chicopee Introduces New Coffee Towel To Aid In The Prevention Of Cross Contamination From Milk Products Fosters compliance with EU Food Allergens legislations Chicopee, a leading brand of professional cleaning wipes materials, proudly introduces a new purple version to its growing range of specialist Coffee Towels. The new purple towel is being launched specifically to help baristas ensure there is no cross contamination of milk products when cleaning the steam wand on professional coffee machines.

Currently the majority of coffee machine users only use one cloth to clean the wand, irrespective of the type of milk. Cloths may sometimes be rinsed in-between wipes; however, on most occasions they are not.

By using Chicopee’s orange and purple Coffee Towels, which have been specifically designed for cleaning coffee machine wands, businesses can dedicate a particular colour to specific types of milk, thereby minimising risk of cross contamination.

Both Chicopee Coffee Towels are outside the traditional four colour HACCP system, posing no risk of being confused with a traditional cloth or wipe that would be used around the bar or restaurant area.

The purple Coffee Towel has the same superior cleaning capabilities as its orange counterpart, including being ISO 12127 certified to be heat resistant up to 250°C when folded twice, the ability to absorb up to nine times its own body weight, and a unique weave structure, which improves bacteria pick up and makes it 30 percent more durable than other cleaning cloths and wipes.

Chicopee Coffee Towels also have an external certification from ISEGA, a leading German test institute, against ISO EN 1186 for Food Contact Clearance, a benefit that not many wipes and cloths used for cleaning coffee machines offer.

Reader Enquiries www.chicopee-europe.com Tel: 07831 098219

Bromic Heaters Transforming Outdoor Spaces

Innovative Bromic heaters are an increasingly popular solution to making the most of outdoor areas of bars and pubs.

Their unique, stylish design and efficient output means these discreet yet powerful heaters work well in outdoor settings.

Smart Fire UK is the only British distributor of this Australian designed brand.

The heating solutions on offer are more powerful than similar options on the market, whilst also boasting more economical, greener heat.

Aesthetic appeal is key to the Bromic collection. All heating solutions are created in unobtrusive designs that blend in with your chosen space.

The stainless steel material used, means these heaters are built to last, with fascia plate added to the Platinum Smart Heat to guarantee it looks the part without reducing quality.

The Platinum Smart Heat Electric is the latest addition to the Bromic Platinum range.

This heater has a thin shape with minimal light emission. It can be hung from the ceiling or used as a wall-

mounted heater, creating a stylish and unobtrusive installation which customers will hardly notice.

With a length of less than one meter and a depth of just 177mm, this heater is considerably smaller than other options currently on the market.

Made from high-quality stainless steel, it both looks the part and is built to last.

The use of infrared technology means that this product releases powerful heat and is incredibly efficient, with a heat output of 2200W. In addition, Smart Fire UK also stocks the Tungsten range, which is an economical option available in electric, gas and portable models.

The Bromic Tungsten Portable is particularly popular due to its fuel efficiency, whilst also having wheels that make it easy to transport around bars and restaurants.

The heaters are hardwearing and won’t buckle under the pressure of bad weather, with the Tungsten Smart Heat Gas remaining effective in winds of up to 14 km/h.

The Tungsten range comes in variable sizes and heat outputs.

For more, visit SmartFireUK.com.

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Printwaiter.com IN AN ever more competitive and design-conscious world, high quality menus are as vital to small bars or cafés as they are to Michelinstarred restaurants and premium hotels.

Developed to make professionally designed and printed menus instantly available to every level of the hospitality industry, printwaiter.com is a new interactive website providing over 100 different templates. Devised by a team of professional designers, every template is FSA compliant and fully customizable, producing a unique finished product.

Professional menus: designed in minutes , delivered in 24 hours Now creating a new menu and sending it to

print is done in minutes. Simple navigation allows the user to select menu size and format, choose and customize templates, upload logos, photographs and menu items, decide paper type and then save and review finished jobs before sending them to print at the click of a button. A 24 hour turnaround service is available, but even the standard free UK delivery takes just four days.

Quality, value and speed Printwaiter.com ships worldwide and alongside its menus offers a full range of templates for other key promotional items including tent cards, coasters and posters. The site has been set up by Dornans, who have led the market in hospitality printing since 1848. It combines their 167 years of experience in the industry with the latest in web and print technology, to create a service offering quality, value and speed.

Behind the scenes is a vibrant design team, state of the art printing and exceptional customer service, with helplines open from 7am – 11pm, matching the long hours worked in the hospitality industry.

Take Control Of Energy And Maintenance Costs With KalGUARD Limescale Prevention ®

Preventing limescale formation in commercial hot water systems, appliances and sanitary fittings - and therefore achieving maximum efficiency and significant savings on energy and maintenance bills - is easy and cost-effective thanks KalGUARD® system from water treatment specialist, Sentinel Commercial. This scientifically proven device, which uses electrolytic technology recommended by the Compliance Guide to Part L to prevent limescale build up, is installed in thousands of commercial premises across the UK, including those belonging to major hotel chains, prestigious restaurants, and international fast food outlets.

In addition to maximising energy efficiency and reducing energy bills, KalGUARD®’s limescale prevention benefits include a more dependable supply of hot water, better water

pressure, increased longevity of appliances, and easier, faster cleaning of bathrooms, cutlery, glassware and crockery.

Furthermore, systems that are free of limescale are better able to be treated for legionella prevention.

KalGUARD® works by delivering very low levels of stable zinc into the water to change hard, deposit-forming Calcium Carbonate crystals into soft, non-deposit-forming Aragonite.

The device can be installed on a rising main, before the water storage tanks and booster sets, to provide whole system protection.

The KalGUARD® system can be installed in under a day, and maintenance requirements are minimal. The filter simply needs to be flushed periodically – twice a year is recommended, though this can be covered by a technical field service contract if required.

The zinc anode has a lifespan of approximately 12 years.

To find out more about the benefits of KalGUARD®, call 01928 704330 or alternatively visit www.sentinelprotects.com.

Kirklees Developments Ltd Catering Equipment New for 2015 is our Decarboniser soak tank.

Designed for ease of use and robustness. Fabricated from stainless steel with 150Litre usable capacity. Simply switch it on, leave your pans and grills in it overnight, take out the clean stuff in the morning.

With over 35 years’ experience of designing and manufacturing barbecues and a variety of gas appliances with C.E approval Kirklees Developments now produce 2 sizes of hog roasters, to cook up to 200lb pigs.

The 200lb pig roaster, the largest on the market, has a viewing window and wooden handles

for comfort. It`s geared motor unit is 4 times the power of smaller roasters in its class. Chickens, jacket potatoes etc. can be cooked in the optional attachment & tall chefs may specify the optional adjustable carving brackets. Carving trays are also available.

Kirklees Developments produce an extensive range of large professional catering grill & griddle barbecues including the widely respected Masterchef and Zenith ranges.

The 8 burner Magnum has removable grills for easy cleaning and is most versatile due to its overall size and independently controllable burners.

Tel: 01484 401134, Email: enquiries@kdev.co.uk Web: www.kdev.co.uk

Background This Industry Guide has been produced for businesses engaged in catering operations. It has been compiled in accordance with the recommendations prescribed in (EC) Regulation 852/2004 on the Hygiene of Foodstuffs (Articles 7 and 8), which provide for the development of national guides to good hygiene practice. Although primarily aimed at catering businesses, other industry stakeholders can use these guides as an aid to compliance with food safety regulations. In addition this guide has, in the past, been used comprehensively by Enforcement Officers to determine legal compliance and to aid consistency.

This guidance takes into account all amendments that have been made to Regulation (EC) 852/2004, which sets out the general hygiene requirements for all food business operators, together with the relevant parts of associated UK Food Hygiene Regulations.

The food safety risks most often associated with catering operations are wide and include physical, chemical and microbiological contamination together with bacterial growth and toxin production. In addition, contamination from allergens and the requirement to provide information on allergens in food are considered in this document.

Approach Taken Representatives of the catering industry have produced this guide in collaboration with representatives of the FSA

Welcome to our wonderful collection of versatile, sustainable, reusable Seagrass Baskets and Hampers.

We have 4 styles – a total of 12 shapes and sizes – giving you a good selection for your needs.

These are ideal for so many uses from gift baskets to storage, gift shop display to

Cold Store Rentals Supplies Solution To Thriving Bude Restaurant

Cold store specialist, Cold Store Rentals, has supplied three cold rooms to busy Cornwall bistro, The Weir Restaurant which has seen an increase in customers and sales.

The three rooms comprise a chiller for food preparation and cold drinks; a freezer for frozen food storage; and a preparation room.

Fraser Proudfoot, owner of The Weir Restaurant, comments: “We opened in 2011 with a small restaurant and have grown rapidly. At first we were expecting 40-50 covers a week but are doing that before lunch most days in summer and

The Coravin™ Model Two The Coravin™ Model Two is the newest creation of Coravin that allows you to drink wine like never before. Why opening a great bottle and letting it spoil? The Coravin Model Two is Coravin’s most intuitive wine system that gives you the freedom to pour and enjoy a glass of wine from any bottle at any time. It is the best-in-class tool that protects your wine from oxidation using Coravin’s proprietary technology that leaves the cork in place while the wine flows.

In the development phase of the Model Two, the Coravin team traveled the globe to meet with home users, sommeliers and wine makers, observing people use the Coravin System to better understand where enhancements could be made.

“Over the last two years, wine lovers around the world have accessed millions of bottles with their Coravin Systems, resulting in a big shift to the way they drink, taste and enjoy wine. Over the past two years we have learned a lot about how people use the Coravin System, and are confident that the new

Cleaning and Hygiene

BHA Consulting On Industry Food Hygiene Guide THE BRITISH Hospitality Association is consulting on industry Food Hygiene Guide, and is seeking views of those involved in catering, whether as an operator, an EHO, or other professional. The content of this official Industry Guide to compliance with the hygiene legislation could significantly affect the activity of operators within the industry.

Candi Gifts

(Food Standards Agency) and FSS (Food Standards Scotland) and other interested stakeholders including Environmental Health Professionals.

The document has been reformatted to reflect the more modern approach taken by recent guides (for example the Spirit Drinks Guide), so you will notice that instead of the traditional 3 columns we have used one column to contain the legislation and two section headings – one “How to Comply with the Law” and the other “Best Practice.” It is made clear that there is no legal requirement to obtain “Best Practice.” Achieving the practices detailed in “How to Comply with the Law” should be sufficient to achieve the top score in the Food Hygiene Rating Scheme or ‘Pass’ in the Scottish Food Hygiene Information Scheme.

Action requested In keeping with the legal requirement, the views of interested parties are being sought. Therefore, in order to make comment, please email Lucy Aldrich-Smith: Lucy.AldrichSmith@bha.org.uk to obtain individual login details to access the draft Guide in order that you might comment, if you wish to do so. A copy of a pro forma will also be issued to you to insert comments.

The closing date for comments is 15 April 2016 The Working Group is particularly interested in stakeholders’ views on the practicality and appropriateness of the guidance, as well as its usefulness. However, it should be noted that comments on the nature of the legislation itself cannot be taken into consideration by the Group, as they have no power to change its predetermined content.

Please reply with your comments on the consultation, by e-mail if this is possible, to: Lucy.Aldrich-Smith@bha.org.uk or to the address stated on the heading of this letter. Any written replies should be addressed to: Ms Lucy AldrichSmith.

Professional Carpet Care – Numatic NHL15

ALMOST EVERY carpet cleaning task is made up of two specific areas:- the heavily soiled dirt tracked areas, always present in doorways and main walkways but, equally, a much larger area of carpet off the beaten track and only lightly soiled.

The Numatic Hi-Lo 15 has been designed from the ground up to reflect the need for quick and effective carpet care with

breakfast buffet cereal box holders. Why not fill them with pamper goodies as a luxury extra for hotel and B&B guests?

Wrap with cellophane or a basket bag and add a raffia bow to finish the natural look. Maybe you’d prefer to display in-room complimentary tea, coffee and biscuits? The options are endless!

All of our baskets, hampers, wraps and accessories are available from stock at wholesale prices and ready to ship. We offer a quick turnaround of 1-2 days on a standard service and a free shipping option is available. If you’d like to know more about our products, don’t hesitate to get in touch.

We have a friendly, knowledgeable team ready to help.

Tel: 01502 501681 Website: www.candigifts.co.uk Email: salesdesk@candigifts.co.uk

are seeing a highly increased demand.”

Cold Store Rentals supplied a Viessmann product with a third-party finance lease agreement over five years.

Steve Prior, Director at Cold Store Rentals, “The cold rooms have independent floors so that they can stand outside with minimal preparation needed to the ground on which they stand. On a similar vein, if the units need moving due to site expansion in the future, it is easy to do so.”

“The Cold Store Rentals team were extremely efficient and are incredibly easy to deal with, looking after the project from start to finish”, Fraser continues.

For further information please visit www.coldstorerentals.co.uk design will make accessing bottles of wine easier than ever.” – Fred Levy (president and CEO of Coravin, Inc.).

As part of the upgrade, the Coravin Model Two comes with a new thin wall needle that pours 20% faster than the original one and a new ProperFit Clamp, easy to open and close, which provides a secure hold on the bottle. Now wine enthusiasts can expand their palates by exploring, comparing and contrasting regions, varietals, producers, styles and vintages without exposing entire bottles to oxidation. Restaurants and wine bars can use the Coravin System to expand their wine programs by offering better wines by the glass, without the risk of oxidization if a bottle is not sold that night, while wineries and wine stores can offer customers a taste of fine wines before they buy and use the Coravin System as an educational tool for in-store trainings and classes.

Do you have a wine collection that sits untouched for fear of not being able to finish the bottle? Why sharing your wife’s Chardonnay if you prefer Sauvignon Blanc?

“Coravin is the most transformational and exciting new product for wine lovers that has been developed/invented in the last 30+ years. This is a killer device” – Robert Parker, Jr. Discover more at: www.coravin.co.uk +44 (0) 203 6089 115 csr_eu@coravin.com Alternatively see the advert on Page 14.

Teal Warns That Deli Counters Need To Do More For Hand Hygiene

FOR DELICATESSEN counters in supermarkets across the UK, adherence to food standards and hygiene regulations1 is paramount to ensure the safety of customers. Employees are not legally obliged to wear protective gloves however appropriate hand washing facilities must be in place.

TEAL Patents – the world’s leading manufacturer of portable hot water hand wash units – is calling for action to ensure all deli counters, positioned in a leading supermarket or small, independent businesses, have the required hand hygiene facility and a back-up plan.

If a deli counter is not positioned adjacent to hand washing basin connected to mains water and drainage, other hygiene solutions should be offered. Although anti-bacterial gel is often considered an efficient option, there is no comparison to the gold standard of hand hygiene – washing hands with soap under hot, running water.

An easy and effective solution is TEAL’s Super Stallette II. Entirely portable, the unit provides a hand wash under hot, running water.

Touch-free, the unit features a fully automatic bluesensor which prevents tap-to-hand contamination.

For further information: T: 0121 770 0593 E: enquiries@tealwash.com

SNG Commercial Expands Professional range for Hospitality Sector FOLLOWING SIGNIFICANT demand, SNG Commercial Ltd has added to its expansive professional range with the launch of its new Moss & Rowe hand washes and moisturisers.

Designed for the hospitality sector, the new products offer hoteliers a highquality product, at a commercially viable price point.

Available in five different fragrances, the Moss & Rowe collection specifically caters for the hospitality market, with its stylish design and luxurious fragrances designed to accommodate all hotels. The different fragrances are: • Pink Grapefruit and Acai Berry • Himalayan Snow Musk • Black Pepper and Bergamot • South Pacific Coconut Flowers

• Lotus Blossom Simon Gunter, managing director of SNG Commercial Ltd, said: “After the successful launch of our Professional range less than a year ago, the collection has seen a continual growth with increasing demand giving us the opportunity to develop significantly.

SNG’s Professional range, which also includes the Muvo and Senses brands, has the premium performance of the brand leaders but at a more commercially viable price point and is available in a variety of formats to cater for all businesses. In addition, the company works with several organisations to develop high-quality, cost-effective own label products for a number of categories.

For more information contact Simon Gunter on s.gunter@sngltd.co.uk or 0800 098 8065.

the minimum of preparation and effort.

The Hi-Lo system allows you to select the Hi pressure... 4 Bar (60 psi)... TriJet performance for heavily soiled areas and the Lo pressure... 2 Bar (30 psi) standard for lesser soiled areas. This system gives you the exact performance you need by simple selection, Hi or Lo, and reduces carpet wetting in areas where carpets need less cleaning penetration.

Hi-Lo is not just for carpets, it has all the power, performance and convenience for the cleaning of fabrics and upholstery.

For more information on Numatic products visit the website: www.numatic.co.uk

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Cornwall Scale & Equipment Ltd Visit us on Stand H23

Expowest Cornwall Preview It’s the Business in Cornwall

IF YOU want to get right to the heart of the Cornish hospitality and catering industry, at the very start of the summer season, then Expowest Cornwall provides the perfect opportunity.

Tel : 0333 577 0108 Mobile : 07770677123 Email : info@cornwallscalesltd.co.uk www.cornwallcashregisters.co.uk

Hospitality and catering are the main drivers of the Cornish economy, and for over 30 years Expowest Cornwall has been a cornerstone of the Cornish business calendar for all those involved in this vibrant but close-knit market. It’s the place where suppliers large and small showcase their latest products and services for Cornwall’s busy trade buyers.

You’ll see a huge range of different exhibitors showcasing everything from foodservice to fresh produce, bakery to business services, drinks to catering equipment, and speciality foods to sundry supplies, plus much more besides. With such a broad and comprehensive range on display the show attracts buyers from hotels, restaurants, pubs, cafes, supermarkets, grocers, delis, farm shops, independent stores, holiday parks & tourist attractions, schools, colleges, universities and hospitals.

Although a trade show, it’s also an eagerly anticipated social event where

Cornish Farm Produce

FROM OUR warehouse in Saltash and our farm in Torpoint we are able to offer exceptional levels of service to a customer base ranging from independent retailers, catering supply specialists, care homes, hotels and restaurants.

the whole Cornish business community gets together to enjoy the company of colleagues, suppliers and customers – there’s nowhere better for forging those all important business relationships that count for so much in this proudly independent community. It’s also an invaluable opportunity to see, touch and taste the latest products, to get a feel for the trends shaping the market, to weigh up a range of competing offerings all under one roof and to benefit from some exclusive offers in an environment where people are keen to strike mutually beneficial deals.

This show is a crucial event on the Cornish calendar vibrant, inspiring, fun and social. But it’s also where a lot of business gets done. If you want to get right to the heart of the Cornish hospitality and catering industry, at the very start of the summer season, then you cannot afford to miss the wide range of opportunities presented by Expowest Cornwall.

Expowest Cornwall takes place in Wadebridge from Tuesday 1stThursday 3rd March 2016. For more information about the show, to book a stand, or register to attend, please call 01934 733433 or visit www.expowestcornwall.co.uk.

We specialise in the growing and wholesale of fresh fruit and vegetables and have developed over the years by providing top quality produce using the best local growers and top quality international suppliers.With the advantage of our own farm we can offer the freshest of produce at the most competitive prices.

Our aim is to deliver our produce from field to kitchen overnight which means we are able to offer a supply unmatched by any other distributor in the area. Please pay us a visit on stand H28.

Fire Can Be Devastating For Homes And Businesses

Stop fire before it stops you Talk to us about all your fire prevention requirements, we are the professionals

01392 368830

AT TAMAR security we offer all you need to minimise the risk of fire and ensure your premises are as safe as you can make them.

We offer a full Risk Assessment with our FPA 58632 accredited surveyor.

Our fire department can design and install fire alarms to suit your property, from the smallest standalone system for small businesses, shops and flats, to the largest factory or warehouse, we can carry out regular maintenance of your existing system, our engineers are

trained in a wide variety of fire alarm panels. We offer fire extinguisher servicing and emergency light testing.

As a fully registered electrical company we can also offer all forms of electrical work including PAT testing.

The guiding principles on which Tamar Security ltd is founded are to deliver systems that are unique to each customer’s specific requirements, and to exceed customers' expectations in terms of standards of workmanship and quality of service.

See us on stand F41.

Tel: 01392 368830

Trago2Business Trago2Business, the contracts division of Trago Mills, services the South West. It is specifically tailored to give our business customers a more personal service and excellent value for money.

Trago2Business provides a one-to-one service through a personal account manager who can co-ordinate every aspect of a clients

Expowest Cornwall Preview requirements from sourcing products through to delivery.

The service is backed by full field support and a team of professional in-house buyers whose expertise and buying power can obtain the highest quality goods at the lowest cost possible. We have developed an exclusive contract range only available to our business customers which meets exacting contract quality standards but at affordable prices.

We can offer you an account facility, an impressive range of bulk discounts and delivery service.

For further information please contact head office on 01579 321331 or sales@trago2business.co.uk See Us On Stand L26/K25.

Cornwall Scale & Equipment Ltd

ESTABLISHED IN 1975, Cornwall Scale & Equipment Ltd are now one of the largest Suppliers of Cash Registers and Electronic Scales in the South West Of England, as well as shipping world-wide.

Whether you are looking for a basic low cost Cash Register or a fully integrated, EPOS solution for retail or hospitality environments, we are always happy to help.

Supplying and maintaining cash registers and scales throughout the south west of England. All makes and models including Sam4s, Casio, Pi Electronique, Aster and much more.

Duchy Cash Systems

SUPPLYING CORNWALL and Devon, Duchy Cash Systems is a provider of premium EPOS solutions for the hospitality sector - pubs, restaurants, hotels and nightclubs. Each system is tailored to suit the customer's needs, focussing on speed/ease of use and durability. Our touch-

Chadds Foodsmiths CHADDS FOODSMITHS is a Cornish family run food service wholesaler distributing all your catering requirements. We offer an extensive range of food categories from Frozen, Ice Cream, Dairy, Meats, Fruit and Vegetables to Grocery, Drinks, Non Foods and Janitorial Supplies, ‘the one stop shop for caterers’.

As a demanding caterer you need to put your trust in a company that can deliver and that is where Chadds Foodsmiths come in. Quality, Service and Price are the backbone of our business. Coupled with our knowledge of the catering industry, it means we understand the needs of the caterer in an ever increasing competitive market.

Quality Our range will appeal to all those who have a passion for great food and a great service. From the big brand products to working with local artisan suppliers we have something for everyone. Our range includes local favourites such as Cornish Gouda and Whalesbrough farm cheeses, Deli farm

Full training and support on any make and model of Cash register, 24 hours a day, 7 days a week.

• Cash Register Rolls and Ink Rollers/Ribbons • Pricing guns and labels • Money Counting Scales • Money Sorters • Forge Note Detectors • Monitor lines • Stock control Software • Paging Systems Please pay us a visit on stand H23.

screen EPOS terminals offer a host of time and labour saving features, helping your staff work more efficiently.

Optional back office, stock control software features total stock management, enhanced security features, time and cost saving tools.

Duchy Cash Systems provide the comprehensive after sales package that only a local company can really offer: 24 hour telephone support, remote diagnostics & assistance, and a fast callout response.

Visit us on stand E26 at the Expo West Cornwall show.

charcuterie, Hogs Bottom and Kellys Ice cream as well as international brands such as Sosa, Mc Cain and Panesco.

Service From our depots in Bude and Saltash we can offer a frequent friendly reliable delivery service, throughout Devon and Cornwall in our temperature controlled vehicles.

Chadds Foodsmiths has held STS Food Safety Accreditation since 2010. .

Price Small company values, big business buying!

Chadds Foodsmiths has been linked to the Sterling Super group since the 90’s this allows us to benefit from the group purchasing power when negotiating deals with suppliers; we can then pass these savings on to our customers. It also enables Sterling own label produce to be available. The own label range has significantly developed over recent years and continues to help us offer a good value product to our customers.

Quote “Expo West” and receive your free Chadds Foodsmiths Chef White with your 1st order (orders £100 and above) Come and meet us on our stand K13 at Expowest. Alternatively click on chaddsfoodsmiths.co.uk or call our telesales 01288 353964 for a representative to visit.

Wholesale Fruit & Vegetable Importers

2-5 Callywith Gate Industrial Estate Launceston Road, Bodmin, Cornwall, PL31 2RQ Suppliers of quality fresh produce and dry goods to the wholesale, retail and catering trade throughout Devon & Cornwall.

DAILY DELIVERIES LARGEST RANGE OF EXOTIC FRUITS IN THE SOUTHWEST 24 HOUR ANSWERPHONE SERVICE QUALITY PRODUCE ON THE MOVE WHEN YOU NEED IT, WHERE YOU NEED IT!

Telephone: (01208) 77911 Fax: (01208) 261400 Answerphone: (01208) 261407 Email: bodminsales@totalproduce.com Website: www.totalproduce.com SEE US ON STAND F28

St Ives Cider

ST IVES CIDER is a family business owned by David and Kate Berwick. David combines his experience as a winemaker with traditional cider techniques to produce a range of hand-crafted artisan ciders.

David is a “hands on” cider maker and by creating small run batches every litre pro-

Clear Brew

CLEAR BREW is an eco-led professional beer line cleaning company that has been operating from its base in Cornwall for the best part of a decade, with branches located all around England, Scotland and Wales.

We provide a regular professional dedicated beer line cleaning service to the licensed trade, including; public houses, social clubs, sports clubs, holiday parks, hotels and just about any-

Total Produce

TOTAL PRODUCE has become one of the UK's largest and most accomplished fresh produce providers, with an extensive network of depot operations throughout the UK, reaching from Cornwall to Edinburgh.

Total Produce sources and distributes an extensive range of fresh produce across all major categories including fruits, vegetables and salad - extending from the more familiar to the truly exotic. Total Produce also supply an extensive range of dry goods and dairy.

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duced has been blended / crafted by David himself. Our bottled ciders are gently carbonated for a subtle taste and any sweetness is added with apple juice rather than processed sugar or saccarin. This respects the taste of pure apples and keeps our ciders vegan, gluten and allergy free except a small addition of Sulphites. Named after places in St. Ives, Farmhouse cloudy Clodgy, dry filtered Smeatons, medium filtered Bamaluz and cloudy pear Porth are available year round.

David also creates limited edition runs made from single variety apples or particular orchards with something different to offer, as well as seasonal ciders such as spicy mulled Montol to warm the winter nights.

For more details please call David on 01736 795267 or visit us at stand M32. where that has a traditional bar. As part of our green policy we aim to continually look at new ways to lessen our impact on the environment. Our machinery is eco-friendly and 100% energy efficient. All the chemicals we use are non-caustic and alkaline based.Clear Brew simply offer an alternative to regular in house line cleaning. Our beer line cleaning service includes all labour, machinery and chemicals. It is designed to save time and money whilst improving the delivery and quality of draught products that you serve your customers. Our beer line cleaning service runs over a 21-day repeat cycle and can reduce costs up to 60%, reduce waste and improve draught product quality. Get in touch with us today to find out more about our regular beer line cleaning service, our one-off deep cleaning service or our fantastic range of total cellar to bar chemicals.

See the advert on this page for details or please visit us on stand J12.

Serving the retail, wholesale and food service sectors, Total Produce UK is a complete fresh produce solution provider, offering a comprehensive menu of services to our customers, ranging from simple service provision to an independent grocer to complete category management for major multiples.

Continually striving to offer the highest quality fresh produce along with the best possible service, Total Produce offers national distribution through our fleet of 200 temperature controlled vehicles. Through our unrivalled infrastructure of depots nationwide, we are uniquely positioned to deliver value to both national and independent customers - supplying both locally grown and globally sourced produce from the finest producers across Total Produce's extensive supply base.

A strong, vibrant and accomplished business, Total Produce UK is part of the worldwide Total Produce group. Please visit us on stand B3.

Expowest Cornwall Preview

Barton Reed & Co BARTON REED & Co is the leading supplier of quality furniture to hotels, restaurants, public houses and leisure facilities in the South West.

We can supply beautiful leather sofas, stylish high bar stools, comfy tub seats, elegant restaurant tables and chairs, and relaxing beds.

From laid back, seaside charm to cutting-edge design our extensive product range will suit your style and give your business the look that you want to achieve. We have a huge choice of colours, fabrics and finishes and all our furniture comes with a two-year warranty.

Barton Reed & Co is a family run business and we have

Hodgson Insurance

AN INDEPENDENT family run insurance broker based in Bude, Cornwall, Hodgson Insurance Services have been insuring customers in the hospitality trade throughout the South West for over 35 years.

Some of the trades we insure include guest houses, B&Bs, hotels, restaurants, pubs, cafes and holiday homes, but we

Friars Pride

FRIARS PRIDE, formerly Plymouth Agencies, is a growing family business and a premier supplier to caterers, fish friers and bakers throughout the South West: Dorset, Somerset, Devon and Cornwall.

We pride ourselves in offering excellent customer service, and we are passionate about delivering high quality products.

From our Plymouth and Poole depots we supply a variety of products across the categories below: • Fats & Oils • Frozen at Sea Fish Fillets • IQF Fillets • Frozen Chicken Bites, Nuggets and Steaks • Frozen Sausages, Pies, Kebabs and Beef Burgers • Frozen Chips and Bread products

been involved in the furniture industry since 1945. Over the years we have forged strong relationships with our suppliers to give you the best furniture available with a service that goes above and beyond our customers’ expectations.

Seven reasons why you should choose Barton Reed & Co to supply your contract furniture: • Wide range of styles • Easy ordering and re-ordering • Single point of contact • Short lead times • Direct delivery • After sales service • Two-year warranty on every item Get in touch to discuss your furniture requirements or to order our new brochure – we’re here to help.

Call 01409 271189, visit www.bartonreed.co.uk, email info@bartonreed.co.uk or see us on Stand A17. can look at most things. All trades have different requirements; we will search from a selected panel of the top UK insurance schemes to find you the best deals.

With Hodgson Insurance Services you won’t ever deal with a call centre, you will always speak with the same 3 or 4 trained staff members who will be on hand to discuss your individual needs and offer independent advice.

We don’t just sell on price, we make sure the covers and conditions are adequate for your needs, but we will make sure it’s as competitive as possible.

For further advice please contact our brokerage on 01288 353999, visit www.hodgsoninsurance.co.uk or see us on Stand K42.

• Batter Mixes • Curry Sauce and Gravy Mixes • Packaging, including own print • Dried and Tinned Peas • Drinks • Catering Equipment With a brand new fleet of multi-temperature vehicles now operating from our Plymouth depot, we are able to send your frozen and dried goods to you in one delivery.

We have a growing team of local telesales agents to look after your business, based in both Plymouth and Poole.

Additionally we have four Area Sales Managers covering the South West, giving you local face to face contact for your business.

We can supply all your catering provisions and packaging needs, to ensure you serve fantastic fish and chips! We can even arrange personalised print options on a variety of packaging lines.

We will be exhibiting at Expo West Cornwall from the 1st to 3rd March 2016, Stand F17. Why not come to meet the team and try our products! To find out more about Friars Pride visit www.friarspride.com or simply call our local telesales on 01752 262323

February 2016

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25

Hotel & Catering Show Preview Where South Coast Business Really Gets Cooking The Hotel & Catering Show, now in its 60th year, gives you instant access to the thriving hospitality and food service industry across the South.

Hoteliers, restauranteurs, chefs, catering professionals and retail buyers large and small come here to discover what’s on offer in terms of exciting local produce, innovative business services, quality catering equipment and fresh ideas across the food and drink sectors.

The Windsor Hall is full of exhibitors showcasing the latest products and services. Find and taste the very best local produce from this fertile and diverse region. The show provides a uniquely sensory foodie experience where you can ‘try before you buy’, as well as take advantage of special offers exclusive to the show. There is a lively Demo Kitchen where you can get a close look at leading chefs as they share their signature dishes, culinary skills and top tips.

The Solent Hall is totally dedicated to drink products & related services, and called Liquid. Located in Liquid is the Mixology Bar; the alcoholic and non-alcoholic drink zone organised in partnership with Nectar Imports and the UK Bartenders Guild, situated

Extracair Installations ltd EXTRACAIR INSTALLATIONS ltd are very pleased to welcome Mr Steve Tingle as Sales Manager a very welcome addition to the team.

The Airedale Group

CELEBRATING OUR 30 year anniversary this year, the Airedale Group have forged an enviable reputation to become one of the leading design and build brands in the food service and hospitality industry.

We offer all clients the total delivery solu-

The I.O.W Espresso Co. The I.O.W Espresso Co. is a leading supplier of commercial espresso machines, hand roasted artisan coffee, barista training and coffee ancillaries along the South Coast.

This family business was born from a lack of support on the Isle of Wight when they started out in event catering 20 years ago. Initially importing Astoria Coffee machines and Bristot coffee from Italy, training quickly became part of their services and in 2006 they opened a flagship Artisan Café, allowing them to advise customers from first hand experience.

In 2010 they started roasting coffee com-

Bournemouth University BOURNEMOUTH UNIVERSITY has long been recognised globally as a leading contributor of knowledge creation and dissemination in Tourism and Hospitality.

The Department of Tourism and Hospitality extends academic excellence by engaging staff and students, as well as our stakeholders, locally and globally. Our research has recently been rated as joint first in the UK, based on our internationally recognised work.

We are proud of our close industry collabora-

around a central feature Bar. Watch the talented mixologists work their magic with local drinks and sample exciting new products whilst discovering fresh techniques, ideas and trends.

Then relax in the beer garden, which features Fuller’s Craft beers.

Showcasing trends and exciting innovations from industry leaders, the Hotel & Catering show offers the chance to network with current suppliers, peers and key industry players.

Whether you are looking to source new suppliers or are in search of the latest and most original products on the market, this is the leading hospitality and food service event for the South.

The show provides a unique opportunity to get hands-on and face to face – to see inspiring demonstrations, taste touch and smell different products, make meaningful comparisons between competing offers, get invaluable insights into how the market is evolving as well as make fresh contacts whilst mixing with existing ones.

The Hotel & Catering Show takes place at the Bournemouth International Centre on Tuesday 8th March and Wednesday 9th March 2016. For more information about the show, to book a stand, or register to attend, please call 01934 733433, visit www.hotel-expo.co.uk, or follow @HotelCaterShow.

He brings with him a wealth of experience and has a very professional approach to both Sales and Project Management within the Catering Industry.

Come along and chat with him at the Bournemouth Hotel and Catering Show 8-9 March on stand W211 or call on 01202 736999. tion anywhere in the United Kingdom, designing, manufacturing, building and servicing commercial kitchen facilities, commercial laundry facilities and hospitality environments.

Our knowledge, expertise and service levels are unsurpassed, which has been recognised by the many Awards we have had the honour of winning.

We look forward to meeting you all at the Bournemouth Expo and introducing you to the Airedale Group.

See us on Stand W417 Reader Enquiries - Tel: 01274 626666 or visit www.airedale-group.co.uk mercially, creating their Wight Marque certified “Island Roasted” brand. Ethical and sustainable green coffees are sourced ensuring producers get a fair deal, using Direct Trade routes where possible. On top of a range of espresso blends and single origin coffees, bespoke blends and private label branding are also possible. These are complimented by an array of ancillaries from leaf teas, artisan hot chocolate and syrups through to organic coffee machine cleaners.

The I.O.W Espresso Co. offers a range of espresso machines from CMA Astoria, including their energy saving Plus4You models and Rocket Espresso. Also distributors for Viper, Fiorenzato Grinders, Marco and EWC filtration systems keeping them ahead of modern espresso advances.

See us on Stand S211 Reader Enquiries - Tel: 01983 857670 or vist www.iow-espresso.co.uk tions that enable us to cocreate best professional practice through constant interaction and engagement. We are privileged to work in Bournemouth and Poole, a living tourism and hospitality lab. This enables our research and teaching to have great relevance and impact in the global marketplace allowing us to shape the future of the industry.

Hear from our experts at the Hotel and Catering Show who will be hosting a number of seminars and visit our stand to find out about how BU can help grow your business through continuing professional development, lab hire, consultancy and research expertise as well as hiring our graduate and placement students.

Visit www.bournemouth.ac.uk or see us on Stand W419

Wildfire Hospitality Branding

Here at Wildfire we are specialists in hospitality branding, which is why we developed Wildfire Hospitality™. Since 2006, we have worked with top restaurants, bars, spas and hotels to build and implement market leading brand strategies.

We build close working relationships with our hospitality clients to develop unique brand identities, consistent & attractive brand materials and innovative websites.

B ra nding With over 55 years of combined experience in hospitality marketing, we know what it takes to make your brand stand out in this fiercely competitive industry. We get to know you and your business from the inside out; what makes you tick, what you love, what you don’t and what you stand for. We take this unique insight and use it to create a winning brand strategy. At Wildfire we believe that

what makes you different, makes you unique!

Colla teral We design first rate collateral to bring out your brand’s personality. Bespoke menus, brochures, stationery & paraphernalia all functionally and consistently made with your brand in mind.

Want the look and feel of your brand brilliantly implemented across touch points?

Dig ita l In your industry fast, easy and secure booking is vital. We build websites with the customer experience in mind, maximising conversion rates and wrapping it in highly functional design, showcasing the best your business has to offer. All our work is fully integrated with social media and optimised for online travel agents and Trip Advisor. We also help you communicate with your customers using our unique HTML email system.

Contact Us - Tel:+44 (0) 1202 297389 Email: info@wildfire-uk.com Web: wildfire-uk.com See us on Stand W607

February 2016

FLUFFETTS FARM See us on Stand W127

Fluffetts Farm specialise in supplying handpicked free range eggs produced in the traditional way by small flocks on family farms.

Established in 1998 and based in the New Forest in the west of Hampshire, Fluffetts have established a reputation locally for producing eggs of the highest quality and are committed exclusively to the free range sector.

We are delighted that Andy Hilton of the Green House Hotel, James Golding of The Pig and Luke Holder of Lime Wood are included among the chefs that have selected to use Fluffetts eggs.

Tel: 07887 654291 www.fluffetts.co.uk

Blenders – best known for high quality mayonnaise, we also produce a wide range of ketchup, sauces, bouillons, demi-glace, roast gravy, vinaigrettes and new range of 920ml squeezies for the foodservice market.

Pack sizes range from 10kg buckets to table top sachets.

Blenders – innovation, quality and customer service

See us on Stand W407 or visit www.blenders.ie

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Caterer, Licensee & Hotelier

February 2016

Hotel & Catering Show Preview

Simply Safer

SIMPLY SAFER is here to support food businesses to comply with the law.

With over 20 years of experience as Environmental Health Practitioners, we have the experience not only make your business compliant, but also

Unox UK

UNOX UK are delighted to bring the latest technology to the Hotel & Catering Show with the new CHEFTOP MIND.Maps™ combi ovens.

Putting innovation at your fingertips, the cutting edge MIND.Maps™ touch screen technology allows you to tear down the barriers between the idea in your mind and the dish that you serve, with a simple gesture. You have a level of precision in the cooking process that has never been seen before, as you draw the curves of temperature, humidity and air speed on

run more efficiently and effectively.

We are able to provide policies, documentation, training for kitchen staff, front of house staff and staff a supervisory role.

This training can be accredited by the CIEH or bespoke to your needs.

We also provide coaching and auditing ensure you are ready for your visit from the local council enforcement officers. This will ensure you are in best position to achieve the highest score of a 5 Food Hygiene Rating Score.

We would be pleased to see you and to talk to you.

See us on Stand W105 or visit www.simply-safer.co.uk the display, controlling the process second by second. Unox MIND.Maps™ allows you to add your Touch of Brilliance to any recipe.

Innovation, quality and ease of use.

In addition to the MIND.Maps™ technology this new line of combi ovens also offers simple automatic programs that you can start at the touch of a button. Perfect, repeatable results, with the reliability and energy efficiency that come as standard in all Unox products.

A new way of thinking, a new way of cooking.

The Unox MIND.Maps™ ovens also bring the exciting new technology of internet connection that allows the operator of multiple units to remotely upload recipes from one screen to numerous ovens in different locations. In addition the connection will allow consumption levels and operational behaviour to be monitored.

See us on Stand W209 Reader Enquiries - Tel: 01252 851522 www.myunox.com

Three Tips For Effective Rate Management

“Never knowingly undersold.” Does this apply to you? Are you sure that you are getting the best possible rate? “Keeping on top of your day-today situation can be a nightmare without the right tools for the job.” says John Palmer, Managing Director of Skyware Systems UK Ltd. Tip one: get a Channel Manager. With over 80% of business being delivered to hotels from Online Travel Agents (OTA’s), then having multiple inventories and multiple extranets to update, is both time consuming and costly. Having an effective Channel Manager means that you only have one point of reference for all OTA’s. A Channel Manager also means that you can add more OTA’s and spread your inventory wider, because it is better managed. “Beware the screen-scrapers” says Palmer, “Make sure your Channel Manager has XML connections with all of the OTA’s that you want to work with.”

Tip two: Keep abreast of the rate of pick-up, and adjust your rate accordingly. In other words, if you can see that you have days where the business on the books is strong, then take the opportunity to raise the rate.

Conversely, if demand is weak, stim-

ulate business with a low rate, but make sure not to sell too many! Perhaps put a limit on the number of reservations taken at the promotion rate.

Tip three: Get an effective Property Management System (PMS) to tie all of this together for you. “At Skyware, we believe in giving our hoteliers as many options as possible when it comes to getting their rooms in front of travelers.” Said Palmer. So Skyware has full integration with all of the leading Channel Manager systems, including Site Minder, Rate Tiger, iHotelier, Guest Centric, and Recommended Extranet.

Skyware also provides a number of Rate Management tools, including the ability to automatically increase the rate depending on the level of business on the books. Daily Pick-Up reports also show you how are doing, and how the same day compares with last year.

“Any modern PMS should help the user to make better informed decisions, relieve time consuming tasks, and help you to be more profitable.” says Palmer.

Skyware will be exhibiting at the Hotel & Catering Show, Bournemouth, stand W506.

Skyware Systems UK Ltd can also be contacted on 0845 371 7094 or email: sales@skywaresystems.co.uk

Skyware is a cloud based Property Management System which includes a range of essential industry applications such as: • Fully integrated web booking – Linked to your website, this allows you to sell and manage rooms, amenities and additional service all in one place.

• Channel management – Simple, two-way control over your online travel agents ensuring rate parity and saving you time and hassle.

• Rate management tools – Automatically control pricing based on occupancy levels, and set rates that automatically close once take-up levels hit your pre-set target number.

• 24 hour, 7 day a week Support Somebody on hand all day, every day, to help with any problems that you might have.

• Comprehensive reporting – Reporting and management tools allow you to access data on a wide range of variables for complete activity transparency.

• Multi-property control – Maximise occupancy and profit by streamlining your management and reservation processes across multiple properties and facilities.

• Sales and catering – A fully integrated module to help manage bookings, accounts and sales for your conferencing and banqueting facilities, all in one simple interface.

• Easy interfacing – For complete integration, the system will interface with most third-part software solutions including PoS, Call Accounting, PBX, electronic door locking, credit card processing and more.

Call: 0845 371 7094 Email: sales@sk ywaresystems.co.uk Web: www.sk ywaresystems.co.uk

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Caterer, Licensee & Hotelier

February 2016

Hotelympia 2016 Preview

‘Best Ever’ Crop of Products Hailed as Wi-Q To Showcase Its Mobile Ordering Solution Finalists in Hotelympia Innovation Awards 2016 has been dubbed a vintage year by judges in Hotelympia’s prestigious, original and best Innovation Awards to date.

Judges, including Jack Sharkey, CEDA Chairman, Carl Weldon, CEO HOSPA (Hospitality Finance, Revenue and IT Professionals) and Stirling Johnstone, Editor of GS Magazine, have whittled down hundreds of entries – innovative new product launches set to be on view at the four-day show (29th February – 3rd March) – to just 19 finalists in the categories of interiors, technology, and catering equipment. The winners will be decided at the event itself.

Competition was so fierce in the equipment category that the judges decided seven products deserve to go through to compete as category winners.

Equipment: The finalists in equipment include: Carpigiani UK with innovative ice cream and milkshake machine ‘Multiple Choice’; De Manincor UK with ‘De Manincor Total Control System’ – the monitoring software that controls energy consumption in the kitchen; Gamble Foodservice Solutions with user-friendly, high speed oven ‘Ovention Matchbox 360-12’; Manitowoc Foodservice’s oil conserving fryer ‘Frymaster FilterQuick 2FQE3OU’; MKN GmbH & Co. KG with compact combisteamer, ‘SpaceCombi Magic Pilot’; Pneu-Therm Limited (Hoeller Buffet Solutions) with its ‘CCP - Comfort Combi Plate’, the only UK foodservice plate that can be switched from hot to cold, and Winterhalter’s dishwasher-come-air conditioning unit ‘PT Climate Plus’. “We judged the equipment entries based on the innovation to the market as a whole, and the subsequent impact. We were really impressed by the range and quality of the entries.” Jack Sharkey, CEDA Chairman.

Interiors: The companies and products competing in the final of the interiors category are: Alfresco Spaces with its ultimate stylish outdoor heating solution ‘Fire N Table’; Burgess Furniture Ltd with contemporary banquet chair ‘Inicio’; Divine Atmos Private Limited with its eco-friendly ‘Palm Leaf Slippers’; Hotel Contract Interiors with ‘Engineered Vinyl Tile’, the 100% waterproof, no hassle commercial floor; Signature FSE with ‘Inductwarm® tables’, the only wooden table in the market to allow dishes to be kept warm through induction technology, and another first in its field, Vegware with ‘Recycled compostable black cutlery’, the only recycled compostable black cutlery for stylish eco-friendly dining.

Technology: The contenders in the technology category are: Hawk Safety with food safety analytical tool ‘Heat’; Kaba Ltd with ‘Kaba Mobile Key Access’ for a highly secure mobile guest experience; Ordamo’s ‘Ordamo System’ of interactive displays and restaurant ordering; Smart Space Strategy Ltd with dynamic cloud based application ‘Smart Space’; The Chef Tree Ltd with its job search app for chefs, ‘app.thecheftree.com’, and Wi-Q Limited with its ‘Wi-Q’ order and payment mobile solution.

“We have had a great range of entries in for technology this year across the board. The final six certainly provide excellent examples of innovative and new technology products and the final decision at Hotelympia will – I am sure – be a difficult one!” Carl Weldon, CEO HOSPA. Show visitors will be able to see each innovation for themselves in a special area throughout Hotelympia, plus the category winners will be crowned at a very special awards ceremony held on The Stage, Monday 29th February at 16:00.

Wi-Q will be showcasing its revenue-boosting ordering and payment technology on stand 1712 at Hotelympia 2016. Visitors to the event will see first-hand the innovation and capability Wi-Q brings to the hospitality industry and Wi-Q has already been announced as a technology finalist in the Hotelympia Innovation Awards for 2016.

Wi-Q’s state-of-the-art system places the menu and ordering capability in the customer’s hands with proven ability to significantly boost revenue and improve service.

Serve+

Our innovative EPOS arm holder keeps hands free enabling productivity to be increased, whilst providing faster, more time efficient service. The sleek design is stylish, light and comfortable, maintaining a professional image.

Each device works from its own independent power source,

WasteStation CR - Stand 3134 IMC IS pleased to announce the launch of the WasteStation CR. By combining an inlet station for maceration, pumping system and remote dewatering system, food waste can be dealt with a source and transported directly to your waste area.

This new unit is intended for integration in a wide variety of kitchen sizes; it is used for the disposal of organic kitchen

Clark Electrical Industries Ltd Craster - Stand 2509 CLARK ELECTRICAL Industries have been established since 1952 and are specialists in assisting the Hospitality Industry achieve Electrical Health and Safety Compliance and ensure continuous service through a 24hr breakdown facility and a wide and varied range of services.

Their extensive customer portfolio of restaurants, hotels and nightclubs have all benefitted from Clark Electrical Industries’ fast and professional service.

From test and inspection services including Portable Appliances, EICR, Fire Alarms and Emergency Lighting, 24hr Breakdown service through to installation, refit and remedial works, you can

rest assured that every element of your electrical requirements will be expertly and efficiently handled.

Clark Electrical Industries also have a fully functioning workshop which offers rewind, refurbishment and sale of electric motors / pumps / gear boxes and control gear including installation and vehicles equipped for on-site repair facilities. Full technical back-up and a 24hr electrical emergency department offers you complete peace of mind that if you are working, so are we.

For a free quotation, simply call 020 7474 7404 or visit www.ceiltd.co.uk We welcome visitors to Stand 1612 at Hotelympia under 'Technology'.

QUALITY. RELATIONSHIP. INTEGRITY.The three core values that act as the foundation of Craster, one of the industry’s leading provider of luxury products for premium hotels, restaurants and retail groups.

Having solidified a stronghold in the market for the past 20 years, their international weighting is cemented by their distribution in over 20 countries, and they manufacture in the UK, the Czech Republic and the Far East. Craster’s passion for beautiful designs, use of natural and sustainable materials and focus on client collaboration has really set them apart from their

The First Choice Group

The First Choice Group has been in business for 16 years and now employs over 130 people the premises in Cannock, Staffordshire. The company specialises in meeting the needs of the commercial catering market and over the years has expanded the core business of commercial catering spare parts supply.

Today the company has diversified into the refrigeration, environmental solutions and engineer training sectors, as well as laundry, coffee and bakery spares, in order to provide a wider and more comprehensive offering to customers in the foodservice industry.

Without any of the limitations of an App, features include any device Wi-Fi or mobile connection, app integration, multiple customer payment options, EPOS integration or standalone ordering and much more. From healthy eating options, allergy information and any language ordering to room service options and spa treatment bookings; there really is no limit to the capabilities of Wi-Q in the hospitality sector.

Wi-Q is available now as a revenuebased SaaS model with minimal capital investment. For further details visit www.wi-q.com or visit the Wi-Q team on stand 1712

making it resilient to power failures. Serve+ allows you to view sales and inventory statistics as it happens, our fast response system will always be up to date.

You will also be able to track staff performance, seeing what products were sold, by who and when. Wherever you are in the world, you can manage your products and promotions remotely from your mobile device. Serve+ works both as a static to system as well as our groundbreaking remote am fitted devices.

The iPad devices suitable for cocktail bars and other venues/retail outlets that prefer a stationary to point. Please pay us a visit to stand 1859 waste and offers dewatering and waste reduction options where distance, labour or space restrictions are an issue.

• Can transport food waste up to 55meters • Reduces the volume of food waste by up to 80%.

• Reduces the mass of the food waste by up to 60% • Simple, reliable and safe technology • Small footprint for compact kitchens • Wide range of application areas Reader enquiries - Tel: 01978 661155 or visit www.imco.co.uk competitors. Their ability to simultaneously stay on trend while retaining traditional design values, is evident in their extensive product range.

Catering for In-Room Dining, Bedrooms and Conference and Banqueting to name a few, Craster produce an eclectic variation of products including elegant marble plinths, beautiful oak trolleys, contemporary brass chip pots and much more. As design sits at the centre of their culture, Craster pride themselves on being able to offer their clients product development solutions from initial idea to final product delivery. This unique selling point not only encourages clients to be a part of the designing process, but allows them to differentiate themselves from other brands.

For further information visit www.craster.com, call 0845 467 0051 or visit Stand 2509 at Hotelympia.

First Choice Environmental Solutions is one of the latest additions to the group and it specialises in solving the problems of food waste in professional kitchens. Working in partnership with leading manufacturers around the world, First Choice can offer new technologies to reduce excess water usage, protect drains from costly FOG build up and eliminate food waste storage and transport issues.

Combico UK Ltd represents the specialist training arm of the First Choice Group and provides technical training courses for technicians working in the commercial foodservice market at its dedicated onsite training facility. The company is continuing to expand on these available services, incorporating a wider range of equipment training, alongside the new and improved faster and fully responsive Combico UK website.

See us on Stand 3234 Reader Enquiries - Tel: 01543 577778 www.firstchoice-cs.co.uk

Five Guys UK Award Kelsius Digital HACCP Management Deal UK’s fastest growing Restaurant Franchise to introduce FoodCheck Lite, by Kelsius, nationwide.

Kelsius, the food safety monitoring technology firm has recently signed an agreement to roll out its revolutionary new FoodCheck Lite technology across all Five Guys restaurants in the United Kingdom.

FoodCheck Lite is the latest advancement from Kelsius in the Digital HACCP Management industry and was bespoke specifically for Five Guys UK requirements.

FoodCheck Lite utilises sys-

tematic and preventative regimes meaning that the industry standard HACCP processes are followed and that nothing is left to chance in the hugely important area of food safety. All data is stored electronically and can be accessed via the Kelsius web portal.

This is the most recent big agreement for Kelsius following recent Food Safety agreements with both the Musgrave Group and Applegreen Service Station Group in Ireland.

See us on Stand 1813 Reader Enquiries - Tel: 00353 7491 62982 www.kelsius.com

Corsair Engineering

As a long-established and successful British manufacturer, Corsair always aims to lead the way with the design, practicality and cost-effectiveness of its equipment and solutions.

Whether one looks at its Sterling hot food trolleys for the prisons estate, the Flexikart school serveries, the food transportation systems for hospitals or the bespoke fabrications, Corsair’s offering exudes quality and longevity.

Moving from the public-sector focused products, the more recent product developments include the DART bar systems, to ensure fast,

efficient and profitable service in even the busiest outlets, and the full-solution Vortex Group extract and ventilation range.

Vortex provides bespoke solutions across the whole spectrum from main-market to specifier-led installations. The latest addition to the Vortex Group is the Atlantic Ventilated Ceiling which allows Corsair to offer a broad range of solutions to catering operations in prison, the MoD and teaching colleges.

Corsair personnel’s own vast experience combines with the most professional distributors and kitchen houses in the industry to deliver a perfect solution to customers day in, day out.

Come to see some of our key products on Stand 3730, talk to our experts and discuss how we can perhaps help you.

Reader Enquiries - Tel: 01295 267021 www.corsairengineering.co.uk

Hotelympia 2016 Preview The Big Umbrella Company Ltd Welcome to VBites Foods Limited February 2016

works so that you can just concentrate on using your new product!

THE BIG Umbrella Company is a leading supplier and installer of a wide range of shade solutions. We specialise in large umbrellas, parasols, heat & lighting, awnings, canopies, terrace screening, cafe barriers, glass screens, along with service and repairs. Our installation service can include every aspect of

Catering Equipment Ltd Buy from our massive stocks of top quality catering equipment and other superb products delivered direct from the clickonstore.net central Birmingham warehouse.

At clickonstore.net, we stock a vast range of catering equipment from gastronorm containers (the largest and most comprehensive stocks), sinks and bowls, waste fittings, Pre-

Visit us on Stand 1870 at this years Hotelympia at Excel London 29th Feb to 3rd March 2016.

T: 01256 475099 or visit www.thebigumbrellacompany.com

rinse spray arms, taps, sound deadening to Insulated Air pots, Jugs and Food Transport boxes, Chafing dishes, Ice Cream containers, Portable cookers, electrical fryers, contact grills, bulk storage, stainless steel , electropolihsed gastronorm containers and accessories manufactured in Italy and distributed form our central Birmingham warehouse, and a whole lot more!

We acknowledge all orders in person.

Please visit us on Stand 4000.

Tel: 0121 773 2228 www.clickonstore.net www.clickonstore.co.uk www.kangaboxuk.com

New – SuperFast Thermapen 4 Thermometer ®

THE SUPERFAST Thermapen is the UK’s number one selling food thermometer measuring temperature over the range of -49.9 to 299.9 °C. Used by hundreds of thousands of people worldwide, it offers a combination of speed, accuracy and convenience of use. Electronic Temperature Instruments Ltd, the UK manufacturers of the Thermapen thermometer have now made it even better ….

Advanced technology makes the new Thermapen 4 even more intuitive than previous models. The patented 360° self-rotating display automatically turns so the user can read the thermometer in any position — in either hand, left or right.

The Thermapen 4 knows when it’s dark and turns on the backlight for you, making it easy to read in poorly lit areas or complete darkness. Alternatively, just touch the sensor window with your finger and the display lights up. The Thermapen 4 is powered by a single AAA battery with a life expectancy of 3000 hours in normal use. Both low battery and open circuit (broken probe) are displayed, when applicable.

The motion-sensing sleep mode automatically turns the Thermapen 4 on or off when the user picks it up or puts it down, maximising battery life. The thermometer will stay on all the time you are using it, but when put down, it will switch to sleep mode to save battery life. Close the probe when you’re finished and the Thermapen 4 turns off for storage. High-tech, intuitive, fast and accurate.

The plastic casing is washable and includes ‘Biomaster’ additive that reduces bacterial growth. The ergonomic rubber seal minimises the risk of the ingress of water, dust or food. As well as being waterproof to IP66/67, it is still ‘probably’ the fastest reading contact thermometer on the market today. The true temperature of a product can be tested in just three seconds. The Thermapen 4 incorporates a reduced tip, stainless steel, penetration probe (Ø3.3 x 110 mm) that conveniently folds back through 180° into the side of the instrument when not in use.

Each Thermapen 4 is supplied with a traceable certificate of calibration.

Competitively priced, at £50 each exclusive of VAT and available in ten vibrant colours direct from www.etiltd.com or call 01903 202151. See us on Stand 2041.

UK MANUFACTURED, VBites Foods produces over 80 products, providing the highest quality Meat Free, Dairy Free and Fish Free alternatives to cater for the Vegan, Vegetarian, Meat Reducing and Lactose Intolerant consumer.

BRC accredited, Vegan and Vegetarian Society approved, Kosher and Halal, our free from range offer’s the market great tasting food delicious for everyone.

No GMO’s, No Cholesterol, No artificial colours, No Hydrogenated Fats or Oils.

Lactose Intolerance and Meat Reducers are showing a significant increase in the market, our products offer a tasty alternative, providing chefs with the ingredients to develop great

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menu choices for the consumer.

Meat Free Sausages, Mince, Hot Dogs, Burgers, Duck and Chicken Style Pieces are recognisable every day products, our Bacon Style Rasher are the perfect start to a full English. Beef style pasties, Sausage style Rolls and meatless feast pizzas perfect for a quick snack, Mozzarella and Hard Italian style Cheezly complement many dishes. Most of our products are ready to eat, which adds to the convenience, eat cold or heat..

Visit us on Stand 1027. We look forward to meeting you to sample some of our products and receive a LoveBites Vegetarian/Vegan Recipe Book.

Reader enquiries - Tel: 01536 400557 or visit www.vbitesfood.com

Cater-Bake UK on Stand Number 3909

CATER-BAKE UK are a nationwide wholesaler of pizza and bakery equipment. We are the official UK agents for the Italian manufacturers ZANOLLI and FIMAR.

Our Zanolli range includes the renown Synthesis Conveyor Pizza Ovens, Citizen Deck Pizza Ovens and the Polis Bakery Ovens.

We support our oven range with additional equipment such and spiral dough mixers, planetary mixers and processing machines and our own range of refrigerated prep tables.

Representing quality and robust brands

have helped us cement a steadfast reputation as a dependable equipment supplier.

Originally founded in 1992 by Peter Hutchings, a former baker, Cater-Bake UK is now headed by Peter’s Son, Mark and is committed to supplying quality brands with a service to match. Based in the Northwest, we wholesale our range to equipment dealers throughout the UK and Ireland. We carry high stock levels in order to keep delivery times to a minimum and stock a comprehensive range of spare parts to ensure long term customer satisfaction.

Reader enquiries - Tel: 0151 548 5818 or visit www.cater-bake.co.uk

MONO Equipment - Come and Visit us at Hotelympia MONO Equipment, the longest established manufacturer and supplier of bakery equipment in the UK, is delighted to be exhibiting at this year’s Hotelympia Show, London from 29 February to 3 March.

We will be showcasing our NEW and exciting oven range perfectly tailored for the food-2go, café, restaurant and bakery sectors.

Specially Designed for the Food-2-Go Market Our NEW Compact convection oven range is aimed at the ever-increasing food-to-go, café and restaurant market which require a reliable yet affordable oven to bake, heat and roast a huge variety of food products. The range com-

prises 4 superb ovens offering a choice of footprints, tray sizes and capacities to suit most needs.

Energy-Saving Convection Ovens Our Eco-Touch convection ovens are the most energy efficient ovens we have ever produced. Each oven is packed with an array of energy saving features to reduce energy consumption and incorporates a truly innovative state-of-the-art colour touch screen controller.

Available as a 4/5-Tray and 10-Tray option these will also be on display throughout the show.

Please feel free to visit us at any time during the show to see our equipment in action. We will be situated on Stand 3337.

Reader enquiries - Tel: 01792 561234 or visit www.monoequip.com

COMMERCIAL SHADE SOLUTIONS Make the most of your outside space

The Big Umbrella Company has many years experience in supplying and installing a range of shade solutions, including large umbrellas, hardwood parasols, awnings and heat solutions.We also maintain, recover and service all umbrellas and awnings throughout the UK. Our in-house designers can also create branding on umbrellas and awnings which can help promote your business and make you stand out from the crowd.

Many businesses are finding the need to utilise outside space to create a warm, sheltered and comfortable area for your customers, if this sounds like you please call us for a free site survey or quotation.

Tel: 01256 475099

sales@thebigumbrellacompany.com

LARGE STOCKS OF UMBRELLAS AVAILABLE FOR FAST DELIVERY

www.thebigumbrellacompany.com

We welcome visitors to Stand 1870 at Hotelympia

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Hotelympia 2016 Preview Single Source SINGLE SOURCE (www.singlesourceportions.com) is one of the UK’s leading foodservice manufacturers of Sugar & Sweeteners, Hot Beverages, Sweet Snacks and Sauces & Condiments. In both single serve (front of house) and bulk (back-of-house) formats from our factory in Telford, Shropshire.

We also manage all our design &

Tony Team - Stand 3030 SUSTAINABILITY IS our key message. Tony Team presents a wide range of equipment designed to help the Hospitality Industry reduce the amount of waste going to Landfill, whilst at the same time cutting carbon footprint.

The market leading TT1100e bin compactor, will be on display; a key tool to reduce bin numbers to a minimum & ideal for use with both general waste & mixed recycling. Along with a TT75 card baler & our in bin glass crusher, our focus this year

printing in-house. In 2015, we’ve been awarded BRC Grade AA+ Unannounced status, virtually unique in our industry.

Passion for Quality is at the heart of our culture and this has enabled us to win a number of awards, including Country Range Own Label Supplier of the year in 2015. CSR is important to Single Source. We care for our environment with significant investments in eco-friendly initiatives including strategic partnerships with Earthinks, minimal water & chemical usage on-site, zero to landfill, and a commitment to using as much recycled packaging materials as possible.

Single Source is the UK division of Portion Pack, one of Europe’s largest foodservice manufacturers.

Reader Enquiries - Tel 01952 234100 www.singlesourceportions.com See us on Stand 1339 is on solutions for dealing with food waste. As UK distributor for Big Hanna Composters we will be demonstrating the ultimate prize of the ‘circular economy’ Tony Team Ltd Unit 6, Station Rd Bakewell DERBYSHIRE DE45 1GE Tel: +44 1629 813859 Fax: +44 1629 814334 Web: www.tonyteam.co.uk Email: sales@tonyteam.co.uk Stand Number: 3030

Got an Equipment Question? CESA Has the Answer on Stand 4270 CESA’s Hotelympia VIP programme aims to give catering equipment buyers a shortcut to the specific products they are looking for. It means group buyers can have a bespoke schedule created for them, to meet relevant suppliers of the products at pre-planned, timed meetings. They can choose whether they want to meet business or technical personnel.

Please mention the Caterer, Licensee & Hotelier News when replying to advertising

“The scheme will save time for genuine buyers,” says Keith Warren, director of CESA. “They’ll get to talk to the people they need to, without having to wait – because the exhibitors involved have committed themselves to blocking the time.”

As the authoritative voice of the catering equipment industry, with over 170 member companies, CESA represents a rich source of industry knowledge. Any visitor to Hotelympia who has a question about catering equipment can find the answer on the CESA stand – either through the Association’s own personnel, or by accessing its network of members.

CESABIM, the BIM library and database for catering equipment, will be a major feature on the CESA stand as the Association announces significant changes. The new database has been broadened to allow not only different file types, including IFC and Revit, but also PDT files, which are simple files of data on specific products. They mean that if a product

does not have a BIM model, designers can still use it in their plans by creating one from the PDT file, using a blank template.

“By broadening CESABIM we have been able to ensure that designers can use the database to access as many products as possible, so that foodservice operators can have the kitchen they want, rather than having to compromise because a BIM model is not available,” says Keith.

Hotelympia also sees the launch of CFSP Enhance, the latest addition to CESA’s Certified Food Service Professional (CFSP) accreditation scheme, which is designed to raise professionalism in the foodservice industry by improving knowledge of kitchen operation. CFSP Enhance keeps all those with CFSP accreditation up to speed with the latest issues, legislation and regulations. For example, they will be sent early copies of new information and guides from organisations such as The Food Standards Agency.

“CFSP is internationally recognised,” says Keith. “In the UK there are hundreds of CFSP-accredited professionals, and courses are getting booked up more quickly than ever. Visitors can find out about the next available course at the Show. We’ll also be offering special Hotelympia discounts for caterers and operators who want to sign up.”

For more information on the Catering Equipment Suppliers Association (CESA) visit www.cesa.org.uk

Hotelympia 2016 Preview

Comark Adds a ‘Touch’ of Smart Technology to Improve Food Safety POTENTIAL DANGER is hiding as food makes the journey to your customer. That’s why Comark Instruments recently introduced the new HACCP Touch, an easy and cost-effective system for hoteliers to collect, record and store daily temperatures of critical items as they are received, stored, prepped,

cooked and held.

The tamper-proof HACCP Touch even captures corrective actions that are taken when food temperatures are found to be outside of approved safe zones.

Visit Stand #3380 to learn how to add a touch of smart technology to your operations?

Reader enquiries - Tel: 020 7942 0712, email: sales@comarkinstruments.com or visit www.comarkinstruments.com

Launching The Fastest Juicer Available!

THE NEW Z40 can keep up with demand at even the busiest hotels.

The juicing process from whole fruit to glass takes just moments – it can squeeze an astonishing 3 litres of 100% pure orange juice in in 60 seconds. Working out at about the same cost as buying bottled juice, with the extra advantage of zero waste.

that want to control and serve the highest quality juice.

The Z40 will also squeeze lemons, limes, grapefruit and pomegranates at 40 fruits per every 60 seconds!

0855 576 5550 info@zummolondon.com www.zummolondon.com FIND US ON STAND 1240 AT HOTELYMPIA

The Z40 is the must-have juicer for hotels

Close Encounters of the First Kind with Winterhalter at Hotelympia 2016 THE WINTERHALTER stand, 3540, at Hotelympia 2016 will be full of UK firsts. The UF Series of utensil washers is being launched, giving operators the best results even with the most stubborn baked-on deposits. Meanwhile a major feature of the stand will be two simulator cabins that visitors enter to fully appreciate the effects of the Climate Plus on the kitchen environment and the workings of the new UF utensil washer.

The UF simulator replicates a giant utensil washer, including the wash arm, so visitors can understand how the new UF Series achieves its sparkling clean results. The new machines take advantage of Winterhalter’s VarioPower technology, which allows the wash pressure to be individually adjusted depending on the items being washed and the degree of soiling. The wash arm design, which gives more power and coverage, coupled with customised washing programmes depending on the type and extent of soiling on the utensils, ensure every item is thoroughly cleaned. For really stubborn baked-on deposits Winterhalter has developed a ‘Crust Cracker’ chemical, which gets into action before the washing program begins, negating the need for manual pre-washing.

Other new features of the UF machines are foldable doors giving the staff clear access to the interior of the machine and a

new rack dolly that means staff can collect dirty utensils and pots before easily pushing the heavy, loaded rack directly from the dolly into the machine. The clean dishes can then be pushed back to the work stations in the same way.

Winterhalter offers the new UF Series machines in three different sizes. Depending on the available space and the size of the items being washed, customers can choose from the UF-M (medium), UF-L (large) and UF-XL (extra large) models.

The PT ClimatePlus simulator will demonstrate how the warewasher actually cools down a hot kitchen. The PT ClimatePlus passthrough is both a highly effective dishwasher and an air conditioner. Through clever heat exchange technology, the machine not only reuses the energy contained in the steam and waste water inside the machine, but it also extracts the energy contained in the hot atmosphere of the kitchen. It uses this energy to heat up the incoming water supply – slashing energy consumption by up to 53%. This reduces not only running costs but also reduce the amount of extraction that a kitchen requires – plus, it improves the working environment. When the air in the kitchen reaches 25°C the PT ClimatePlus sends its clean,dry exhaust air, cooled to around 18°C, back into the room.

Winterhalter provides a total solution for warewashing, from pre-sales advice to aftersales service, training and maintenance.

For further details, call Winterhalter on 01908 359000, see www.winterhalter.co.uk, or www.winterhalter-scout.biz or email info@winterhalter.co.uk.

See us on Stand 4000, Hotelympia, ExCeL

Decorlamps and Fuels

DECORLAMPS AND Fuels sell a unique range of oil table lamps, from 3 and 4 star lamps with colourful understated simple design to 5 star high quality, stylised, feature lamps. The 5 star lamps are made in Europe by a major German manufacturer, the 3 and 4 star lamps are selected from far eastern suppliers for their quality and value for

Churchill UK - Stand 2470 WITH OVER 220 years of manufacturing expertise, Churchill has built a global reputation for creating the highest quality tabletop solutions. Delivering innovative and high performance ranges which offer the balance of perfect presentation combined with superior strength and durability.

Unveiling the brand new ‘Trend Trail’ at Hotelympia 2016, Churchill takes visitors through the most important and exciting food trends this year. A comprehensive collection from contemporary to classic providing the complete ceramic, glassware, cutlery and wood

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money.

Fuel cells to suit most makes of lamp including K.Sauer, Candola and Lumea are available at very competitive prices with volume discounts giving an hourly cost which can be as low as 1.75p per hour. A new development is a Bio fuel in 20 and 36 hour sizes, which eliminates the not so nice emissions of paraffin based fuels and wax candles commonly used in restaurants, hotels and clubs.

Visitors to our show stand will be able to avail themselves of special show offers for lamps and fuels which will make their time with us well worthwhile.

For more information on our products ring 01789 721684, email sales@decorlampsandfuels.co.uk or visit stand 2163 Hotelympia. solutions.

Bringing together both style and functionality, the Premium trend features the elegant Sequel beverage collection to sit alongside the long established Alchemy tableware. Relaxed and rustic, ‘Social Sharing’ features the hugely successful Stonecast collection perfect for tapas and small plate dishes. With many other collections and brand new products, the Trend Trail offers an adventure into the latest culinary food and presentation trends.

Respected for service excellence, product quality, environmental responsibilities and product innovation, Churchill are the natural tabletop partners.

Contact Churchill UK on 01782 577566, see www.churchill1795.com or visit us on Stand 2470.

Hotelympia 2016: Cooking in the Fast Lane

ON STAND 3471 FRIMA will be showing the 211+ VarioCooking Center Multificiency. This modern, multifunctional cooking appliance can replace kettles, large pots, bratt pans, fryers and griddles, saving 30% or more space in the kitchen. It’s super-fast too – four times faster than conventional cooking appliances – pans can get from 0 to 200°C in two and a half minutes.

For even speedier cooking the 211+ has a pressure cooking feature that can cut cooking times for products such as casseroles, soups and stocks by 50% or more.

FRIMA’s VarioBoost heating system ensures that heat is transferred evenly all over the pan bases so there are no hot spots. Built-in cooking intelligence constantly monitors the process ensuring nothing boils over, sticks or scorches. It even tells chefs when to turn steaks and other shallow fried items. It automatically lowers pasta and veg-

etables into boiled water and lifts them back out when done.

“The 211+ is a perfect multifunctional cooking machine for those who need to cook fast and want consistent, quality results,” says Graham Kille, managing director of FRIMA UK. “It’s quick to clean between different cooking processes – only taking about two minutes to switch from cooking meat casserole to preparing custard.”

To demonstrate how quick and easy it is to cook a variety of dishes with a FRIMA, chefs will be cooking on stand with the latest compact FRIMA VarioCooking Center Multificiency 112T – the tabletop version of the full-size FRIMA VarioCooking Center Multificiency.

FRIMA chefs will be explaining how to get the best results and energy savings out of the multifunctional cooking appliance and how it can streamline cooking processes in the commercial kitchen.

For information and brochures, or to come to a free Cooking Live demonstration, call FRIMA UK on 0845 680 3981, email info.uk@frima-online.com or visit www.frima-online.com

MASZMA MARKETING

At Maszma we have over twenty-five years of experience in furniture exports, operating out of VIETNAM and MALAYSIA. We specialise in providing contract furniture; from bedroom furniture to tables and chairs for a variety of clients including HOTELS, PUBS, RESTAURANTS, UNIVERSITIES and APARTMENT BLOCKS.

Our designs are custom-made according to the client’s specifications, and can be supplied via mail order.

We use a variety of materials, from oak, beech, ash and MDF to local woods, veneers, metals and many more.

PHONE BOOTH REPLICA

Made from solid wood, our replica London phone booths feature tempered glass windows and quality brass fittings.

Maszma Marketing Sdn Bhd (462852-H) No11a, Jalan Balakung 27/7 Taman Alam Megah Sek 27 40000 Shah Alam Selangor Malaysia Tel: 603-51915072 / 73 Fax: 603-51915076 Email: mint158@gmail.com / marketing@maszma.com

Design and Refit

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Caterer, Licensee & Hotelier

Looking To Refurbish Your Bathrooms, Washrooms Or Heating System This Spring? – Then Look No Further ROCKETT PLUMBING & Heating Supplies Group Can Help!

Based in Moordown, Bournemouth our 3 businesses are now firmly established as a leading local supplier to the plumbing and heating industry serving both the domestic and commercial sectors.

Rockett Plumbing & Heating Supplies – from a toilet seat to a full heating system, bathroom accessories, underfloor heating, renewable products, pipe & fittings up to commercial sizes we have it all “off the shelf”.

Rockett Bathroom Showroom – offering domestic and commercial grade bathroom, washroom and showering products from leading manufacturers to suit all budgets. We

Record UK

RECORD UK specialises in the design, manufacture, installation, and servicing of automatic pedestrian doors. Record UK are nationwide industry leaders supporting prestigious clients such as Travelodge, Holiday Inn, Old Course Hotel (St. Andrews), Costa, Somerset Hotels, Tesco, ASDA and Morrisons - a clear testament to their strength and expertise in the major retail and hospitality sector.

Record UK provides national supHead Office Unit D, 9 Watt Place Hamilton International Park Blantyre G72 0AH Tel: 01698 376411 Fax: 01698 376422 e-mail: clh-sales@recorduk.co.uk www.recorduk.co.uk

offer a free planning and design service.

Rockett Kitchen Showroom– in conjunction with Steve Ferris Kitchen designs we can offer rigid or flat pack kitchens including domestic and commercial appliances, and again a free planning and design service.

Add to all this 40+ years experience in the industry, you can be confident that we can offer outstanding technical advice and back up when you need it most.

So if you are looking to refurbish, replace or simply freshen up then one call does it all.

TEL - 01202 548080 or www.rockettplumbing.co.uk

HERE TO HELP! port for both installations and maintenance, with a Head Office in Scotland and regional offices in Yorkshire and Hampshire providing local project management and client services. From their 31,000ft2 manufacturing facility Record UK supply, install and maintain the most diverse range of Automatic Door solutions available in the industry. Their product range includes sliding, swing and bifold pedestrian doors with subsequent client specific maintenance and asset management solutions.

In addition to this they provide bespoke entrance door solutions (by BLASI, a wholly owned Record UK subsidiary company) which includes the ‘architects choice’ of leadingedge underfloor swing and sliding operators, and high quality revolving doors across a variety of market sectors.

Record UK offers the entire Agta-Record range of specialist hygiene, security and fire resistant doors, all of which are deployed in a variety of hospitality buildings, airports and various commercial operations worldwide.

Central Office Batley Business Centre Unit 40, Annexe 2 Technology Drive Batley WF17 6ER Tel: 01924 471801 Fax: 01924 471828 e-mail: clh-sales@recorduk.co.uk www.recorduk.co.uk

Southern Office 17 Invincible Road Farnborough GU14 7QU Tel: 01252 701040 Fax: 01252 516307 e-mail: clh-sales@recorduk.co.uk www.recorduk.co.uk

Please mention the Caterer, Licensee & Hotelier News when replying to advertising

Automatic Doors – Making an Entrance in Hospitality First impressions are everything. With the most diverse range of automatic door solutions in the industry, Record UK specialises in the bespoke design, manufacture and installation of automatic pedestrian entrances for the hospitality industry and worldwide commercial operations.

As an industry leader, Record UK supports a variety of nationwide prestigious clients by designing and installing solutions for sliding, swing and bi-fold pedestrian doors. In addition to this Record UK provides the ‘architects choice’ of leading-edge underfloor swing and sliding operators, and high quality revolving doors to support the bespoke quality and style offering of any business.

The Record UK 24/7 Service Division provides planned maintenance and 365 site attendance cover in the event of breakdowns, understanding just how critical a door is to any hospitality operation. Looking after over 18,000 automatic doors nationwide within an ever expanding UK operation, the exceptional quality of the Record UK products and service provision is clear testament to the market leading and client focused expertise, and commitment to all automatic door solutions.

Call Record UK today and make a good first impression.

Record UK Unit D, 9 Watt Place, Hamilton International Park, Blantyre G72 0AH

Tel: 01698 376411 email: clh-sales@recorduk.co.uk www.recorduk.co.uk

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Simplux Flameless Candles

FOUNDED IN 2009 DFL Concepts has grown rapidly into one of the world’s leading manufacturers of flameless candles.

Not satisfied with the existing technology available DFL developed its patented TrueFlame Technology to make Simplux Flameless Candles virtually indistinguishable from the real thing.

Our candles can be found in leading retailers, hotels, restaurants and Spa’s across the world.

True-Flame Technology is just the

start as our superior Simplux Flameless Candles incorporate our SPARQ remote control system. This allows the user to light several candles at once as well as using our candles in hard to reach places where you would normally not place a candle.

Our three-dimensional flame will never burn out which makes our candles perfect for commercial use in hotels, spas or restaurants. You will never have to worry about the safety because our candles are timer enabled and feature up to 600 hours battery-life making them much cheaper in the long run than traditional candles with continuously needs to be replaced. +44 (0)20 8541 4939 info@dflconcepts.com www.mysimplux.com

StableTable - No More Wobbly Tables

StableTable is a Swedish company based in the city of Lund in the south of Sweden. We produce our table bases in Sweden a country well known for furniture production and craftsmanship. This makes us unique, as almost all table bases sold in Europe today are imported from outside the EU. Through our business model and closeness to the markets, we gain flexibility, speed, and full control of every step in the production chain. We minimize transportation of goods to customers all over Europe. Our products are produced in a state of the art production facility, adhering to the most rigor-

Home Front Playgrounds NOW IS the time to start planning for any new outdoor play areas. If you have the space and are keen to attract the high value spending of family groups this is one sure way of attracting that market.

It needn’t cost the earth either; companies such as Home Front Playgrounds can install an impressive outdoor play area for around £3000 - £5000, although you can spend more or less than this sum.

Its important to get the planning right. Is the area large enough to include the all-important safety margins? Will parents be able to watch their children

ous production standards. All products are fully recyclable; smart, efficient and environmentally friendly.

Our vision is to enable our customers to focus on taking care of their customers, and not have to spend time on fixing wobbly tables. That is why we introduce StableTable - a patented, self stabilizing table base for all kinds of tables in hotels, restaurants, bars and cafés. Thanks to its unique solution, StableTable automatically adjusts to any surface, be it cobblestone, tile, wooden floors or carpets, without any need for manual adjustment. Simply place the table where you need it, and it automatically adjusts to a stable position.

See advert on this page for further details. while enjoying a drink or meal? Is there any risk from traffic – roads or the carpark? Will it be possible to expand the area in the future as demand grows ? Will you need planning permission for the installation?

And we would strongly recommend that you choose equipment which complies with commercial playground standards (EN1176). Not only is back-garden equipment not strong enough to cope with lots of kids but the operator could find himself liable in the event of an accident.

There’s no doubt that a new outdoor playground can add the wow factor to a garden, and make your location a destination of choice for families going out for a drink or meal.

It can also give your site a real competitive advantage in this crowded market. But don’t delay – now is the time to start planning for the Spring.

Reader enquiries - Tel: 0843 643 2373 or email: info@home-front.co.uk

Design and Refit Maszma Marketing MASZMA MARKETING, is a Malaysian Company based in Vietnam that has been involved in furniture exports for over 20 years. Our main export markets include USA-Canada-Europe-Australia-New Zealand.

Bournville Catering Equipment Ltd The philosophy when establishing BCE Ltd was to give its customers a highly responsive, very personal level of service from first contact, through the supply and installation process and, just as importantly, after sales care. This approach has been the mainstay of our business and contin-

Caterer, Licensee & Hotelier

Almost 90 % of our products are customer designed items (OEM) and are made exclusively for them.

For further details of our range, please see the advert

We operate mainly out of Vietnam and Indonesia and Malaysia.

“WE SPECIALISE in the design, supply and installation of catering equipment and food servery counters for all types of catering operations. A massive amount of experience means that we understand how a kitchen is run and we use this knowledge to meet your needs and requirements.”

February 2016

ues to ensure we successfully provide for our customers’ needs.

We pride ourselves on being able to respond rapidly to the demands of our clients, be that a tender stage, procurement stage or post installation. Our close knit team (including our highly valued fabricators and services engineers) understand the environment we are working in and aim to reflect the flexibility required in a service lead industry.

Our business has been built on the ability to meet our customer’s demands and the level of repeat business that we are fortunate enough to enjoy justifies the efforts we put in to each and every one of our projects.

See our advert on this page for further details.

BOURNVILLE CATERING EQUIPMENT specialise in the design, supply and install of food servery counters and commercial catering equipment

Fläkt Woods Showcases Woods Range in New Brochure LEADING VENTILATION manufacturer Fläkt Woods has launched a new Woods range distribution catalogue, showcasing the latest product offering from the brand. The new catalogue gives our customers quick and easy access to information on our range, including fan performance curves, technical data, drawings, 3D wiring and much more.

Included in the new range is the revolutionary JMv aerofoil axial fans, which can save end users up to 24 per cent on annual running costs, and is a highly efficient solution for the commercial kitchen, catering and hospitality sector. The catalogue also presents a wide selection of high pressure axial fans, inline fans, centrifugal box fans, fire dampers and other technical duct products.

Dan Luesley, Woods distribution manage, comments: “The Woods brand, formerly Woods of Colchester, is one of the most recognised and respected names the industry.

“Since the company was founded back in 1909, we have developed a number of British engineered innovations to meet the ever-changing demands of the market, including manufactured

products from our well established facility in Colchester. We felt it was the right time to bring together our extensive range of products within a new Woods catalogue, providing a one-stopshop for almost any commercial or industrial application.

“All of our solutions have been subjected to a rigorous testing regime to guarantee high performance, top quality and to ensure they meet all UK legislation and standards.

The Woods range is an integral part of the Fläkt Woods’ offering – a company with over 100 years of experience and expertise in the non-residential sector, and all products are available from a network of Woods partners across the UK. Fläkt Woods develops, manufactures and distributes ventilation and air climate products, as well as system solutions for commercial and industrial applications.

For more information on the complete range of fan and air comfort products from Fläkt Woods visit www.flaktwoods.co.uk.

Download the Woods range distribution catalogue and find out where to purchase the products here: www.flaktwoods.co.uk/support-centre/woodsdistribution2/woods-information-page/#WoodsCatalogue.

We have recently completed two very exciting projects for two of the Midlands finest chefs – Andy Waters and Matt Cheal. Matt, who used to be the Head Chef at Michelin-starred Simpsons restaurant has started a new venture and opened the very prestige Cheals of Henley. The kitchen is not a big space and is on the first floor, we had to take these space constraints into account when designing the kitchen.

Matt Cheal, was very pleased with the project, as it finished on time for the opening of the restaurant at the end of September. “Bournville were fantastic, I would definitely recommend them,” he commented.

“Everything that we’ve wanted, we’ve pretty much got, and they have just been brilliant to work with. Having designed kitchens in the past, it tends to be the after-sales issues which have been the main problem, but everything following this outfit has been fantastic as well; I can’t fault them at all.

“They are at the end of the phone when you need them – even when there were a couple of little snags.

I can’t say a bad word about them!”

BOURNVILLE CATERING EQUIPMENT

The Old School House, Forshaw Heath Lane, Earlswood, Solihull, B94 5LH

01564 820100 sales@bournvillecatering.co.uk www.bournvillecatering.co.uk

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The Retro Renaissance From Sylvania

CREATING A vintage inspired design with the latest, most efficient technology is now possible thanks to the innovative ToLEDo Retro from Sylvania, which now incorporates two new exciting options – MagmaGlow and Candlelight. These two new unique lamps are the perfect choice to create mood lighting in a range of applications including hospitality, retail and residential.

The ToLEDo Retro range truly replicates the look and feel of traditional incandescent lights and includes 76 models with 32 dimmable and 44 non-dimmable; the largest selection available on the market. Available in GLS, Candle, Ball, ST64 and Globe shapes, the ToLEDo Retro lamps now offer a comprehensive range of colour temperatures – MagmaGlow (1700K), Candlelight (2200K and 2400K) and Homelight (2700K) – to create the perfect setting in any environment.

MagmaGlow combines a warm colour temperature, enhanced by a golden glass cover and a low lumen output to recreate a dimmed-down lighting effect achieved by incandescent lamps. Candlelight creates a warm and relaxing atmosphere and converts everyday lighting into a unique

PRO-DUET Next Generation Food Serving Boards from Row & Sons A completely new way of serving food to the table, ECS wood fibre slate-like board lovingly crafted and recessed into the warmth and charisma of luxurious American Ash. This practical solution allows the super eco friendly ECS wood fibre board to be removed for daily cleaning (dishwasher safe) whilst the American Ash wood board just needs an occasional wipe. ECS wood fibre is heat resistant to 178°C too. PRO-DUET is available in a range of shapes and sizes to suit your menu or offering – contact our sales office for more details.

For that little extra personal touch and a small additional charge, each board can be engraved with your logo or name permanently in the middle, corner or handle. Every board includes a juice groove, but also a circular recess for your sauce pot or ramekin can be machined at no extra cost.

The complete solution!

Find out more @ www.sjh-row.co.uk or call us on 01206 396688 email; info@sjh-row.co.uk

SJH Row & Sons Ltd, Block 6 Riverside Ave West, Lawford, Manningtree, Essex CO11 1UN

Dining Chairs UK

DINING CHAIRS UK has been set up to offer quality contract dining furniture to the hotel, restaurant, pub trades and leisure industries at realistic prices. We carry a lot of our range in stock so we can help you to meet your dead-

experience, providing the perfect balance between illumination and a dimmed down lighting effect.

“This range sets a new bar in elegant, vintage inspired lighting,” comments Anuj Vasu, Senior Product Manager for Havells Sylvania.” Sylvania is the first company to offer a comprehensive range of retro inspired dimmable and nondimmable LED lamps and we are now pushing the boundaries to further expand and develop the range. The exquisite design and performance of these lamps make them stand-out products and we know architects, specifiers, installers and consumers alike will fall in love with them. The retro look is all about style and this range has it in abundance.”

With dimmable and non-dimmable options as standard, the ToLEDo Retro is the first of its type to achieve up to A++ Energy ratings. The entire range also delivers best-inclass lumen efficacy to help reduce CO2 emissions.

Customers can benefit from a payback period of less than one year with up to 92% reductions in energy consumption, making the ToLEDo Retro ideal in both style and performance.

The dimmable models have also been extensively tested to ensure it can be dimmed smoothly from 100% to 10%.

For more information please visit www.havells-sylvania.com and test out the energy saving calculator to find out the savings that can be made by switching lamps.

lines. We also offer a unique source and supply service; if you send us a picture of an item we will do our up most to supply to you at the best price.

All our furniture is manufactured to the highest standards, we only use hardwood frames which are glued screwed and dowelled for strength. crib5 interliner (if required) sprung seat areas or webbing and top quality Italian leathers and fabrics.

For further information, call 0115 965 9030 or email info@diningchairsuk.com

Café Culture - Pavement Profit

We are an independent supplier serving the outdoor restaurant trade with supplies for outdoor seating areas. We have some large clients including Gondola group along with many smaller cafe bars, restaurants and public houses.

We design and manufacturer our own windbreaks and use the best materials available. For anyone looking long term that saves you money as you won’t be replacing cheap internet imports next season. It’s

one area where it doesn’t pay to buy budget as the continual bumps and scrapes outdoor goods receive combined with the harsh British climate really needs something tough enough for the job.

We also supply Markilux awning which are some of the best made in the industry and Uhlmann parasols another top rated German brand.

Bespoke goods are also a speciality with custom made menu holders, waiter stations and planters all to you requirement.

If we can help you do drop a line to sales@cafeculture.biz

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Aspen Services

ASPEN SERVICES were approached by a large Garden Centre in the South West to design, supply and install their new-build restaurant facility, to include the kitchen, servery counter and furniture.

Aspen completed full designs, for the client to approve, and specified a range of equipment suitable for the proposed food service. Equipment included top of the range Rational combination ovens, rack dishwasher, walk in cold/freezer room, refrigeration and servery counter.

The client had a very clear idea of

how they wanted the new servery to look, and it was up to Aspen to bring their ideas to life. Aspen liaised with E&R Moffat, the counter manufacturer, and together they developed an enclosed, multi-tier cold display unit which combined temperature control and a “flat glass” design. As all food would be served rather than grab and go, rear doors were installed to give staff access for serving and restocking food.

The installation work was carried out by Aspen’s own, qualified engineers and overseen by the designated Project Manager, Ian, who worked with the client from conception to hand over.

The client is delighted with the whole project, and now has the security of Aspen’s exemplary customer service over the coming years.

For further information call 01278 410103, email sales@aspenservice.co.uk or visit www.aspenservice.co.uk

Marisco South Ltd: Commercial Property Maintenance and Building Services AS A company with a family name historically associated with a notorious band of northern marauding pirates, we appear to have mended our ways. We are small enough to make sure the same team start and finish each job, but large enough to draw upon inhouse resources and diverse skill sets a small operation can only dream about.

Marisco started out in Christchurch in 2011 as a father and son decorating firm with a single client. We had a second-hand van and a few pounds in the bank. By doing nothing more than delivering the professional services our

clients wanted at a fair price, we have grown in five short years to a company with an annual turnover of £1.5m and a staff of 26 skilled tradesmen. It proves that with the right professional team, tight fiscal and management control and a lot of hard work, it is still possible to succeed and prosper.

We must be doing something right. We remain the main void property maintenance contractor to Bournemouth Council and we can count the Chewton Glen amongst our more prestigious hotelier clients.

Tel: 01202 474001, email: enquiries@mariscosouth.com or visit www.mariscosouth.com

Cosy, Romantic Candlelit Dinners Follow Wet And Windy Days!

IT SEEMS that the bad weather in August has turned people’s minds towards candles a little earlier than in previous years, so perhaps it’s time for you to think about them now too. As people fight their way home through driving rain, what more enticing a sight could there be than the twinkling of candle light through the window of your inviting hostelry.

Please mention the Caterer, Licensee & Hotelier News when replying to advertising

But wait! You don’t want to start getting everything covered in wax again, like previous years. You don’t want to be chipping the stuff off candle holders, tables and floors, or be paying for having linen cleaned. What you really want is an oil candle, which burns

cleanly, odourlessly and has no messy wax to drip everywhere.

A glass candle that always looks as good as it did when you first lit it, that lasts through a whole service unlike a tea light, and costs half as much as a pillar candle to run.

And you want to be able to try a sample free of charge! Go to our website now at www.clearcraft-catering.co.uk, choose a model, then contact us by phone or email, and we will send it to you, with some oil, free of charge, with absolutely no obligation whatsoever. We know you’ll love them and we look forward to hearing from you!

Sales contact: Mike Winterbotham E-mail: mike@clearcraftltd.co.uk Tel: 01279 731621 www.clearcraft-catering.co.uk

www.countrybenches.co.uk 01480 400346 Octagonal Bench 8 Seat

NEW SEASON SALE!

Special Price: £175

Economy Benches 4 Seat Sale Price: £55 6 Seat Sale Price: £65 8 Seat Sale Price: £75

SPECIAL OFFER FOR FEBRUARY BUY 5 GET 1 FREE

Supreme Benches 4 Seat Sale Price: £70 6 Seat Sale Price: £80 8 Seat Sale Price: £90

Call us on 01480 400346 or 07446 101657

All prices exclude VAT

Glassjacks Ltd GLASSJACKS ARE pleased to announce a new range of products and an improved website (www.glassjacks.co.uk).

Customers can now purchase a full range of beautiful catering quality glassware (Genware) and glassjacks together.

From elegant wine glasses and champagne flutes to tumblers, beer glasses, shot glasses, carafes and water jugs. This full range of glassware complements our comprehensive range

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of glassware storage boxes (glassjacks).

If it’s just glassware storage boxes (glassjacks) you are looking for there is a new feature on our website, the “Glass Measurement Guide” where you simply insert your glass height and width to be directed straight to the glassjack you require.

Our additional new products include compartment glass racks, dishwasher racks, barware and plastic glassware.

Glassjacks Ltd have supplied products for over 5 years to thousands of delighted customers; from catering hire companies; race courses; hotels; bars; restaurants; golf courses; glass manufacturers; catering wholesale suppliers, event companies and many more.

For your glassware storage box and glassware requirements please take a look at our new website www.glassjacks.co.uk.

Pro Auction Valuers & Auctioneers

PRO AUCTION Limited are one of the leading specialist valuers & auctioneers. Providing a comprehensive range of services to ensure that the full value of surplus or redundant assets are realised, to maximum value, be that by a private treaty, tender or auction.

Auctions are conducted on a regular basis, throughout Europe in the Hospitality, Catering & Leisure sectors.

We provide valuation and sale advice on all classes of industrial and commercial business assets.

Auction sales are conducted both on site and webcast through our

Village Conservatories

VILLAGE CONSERVATORIES and Orangeries have been specializing in the design and installation of bespoke conservatories for over 20 years. With the growing need for a more insulated construction, the Orangery style extension has become more and more popular as it offers large glazed areas and a lantern roof for a feature everyone admires.

Rachel and Colin started Village Conservatories to provide a new approach to the conservatory market, however it soon became apparent with the growing need for more insulated buildings. Orangery style extensions were the way forward.

We then spent some time helping to develop a roofing system that would help meet these needs, and from that point we have been offer-

world-wide bidding platform.

Pro Auction runs both traditional and online auctions throughout Europe, using the latest auction platforms and software, developed to meet the demands and needs of both the seller and purchaser. The company provides expert advice to insolvency practitioners, corporate recovery specialists and turnaround professionals. It is widely acknowledged as a leading provider of machinery and business asset advice – from initial valuation to exit strategy planning and implementation – helping clients through the whole process.

Contact Pro Auction Limited on 01761 414000 or email info@proauction.ltd.uk

ing and installing orangery style extensions to both residential and commercial properties The main benefits to an orangery is the ability to achieve high insulation levels and very low maintenance, so gone are the days of freezing cold temperatures in the winter and extreme heat in the summer. Also cleaning is not an issue as self-cleaning glass comes as standard in all our roofs and general maintenance to the roof or gutters above can be achieved by safely standing on the flat section of the roof, unlike alternatives being offered by our competitors.

An excellent addition for all those offering a high standard of accommodation within the hospitality industry, weather you use the Orangery for a restaurant or a reception area, make the most of the space with a permanent usable room.

We will deal with all planning and building control matters on your behalf, as part of the complete service we offer, and are aware that you are catering for guests during any construction.

Reader enquiries - Tel: 01935 471111, mail@villageconservatories.com or www.villageconservatories.com

VILLAGE CONSERVATORIES THE SOUTH WEST'S ORANGERY SPECIALISTS

V FREE Design Consultations

Orangeries from £25,000

• All size projects welcome • Bespoke Orangeries, Conservatories and Garden rooms • Luxury Dining Extensions and Reception Rooms to compliment your building • Over 20 years experience • Planning matters dealt with

Call us now on 01935 471111 for a free, no pressure, no-obligation quotation.

VILLAGE CONSERVATORIES Bernards Way, Yeovil BA20 2FH Opening times Monday to Saturday 9.00am – 5.00am

Honest advice from a local company

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Caterer, Licensee & Hotelier

Design and Refit

February 2016

Microcement South

New arrivals ready for immediate delivery

Special

Pric £60.00 e eac h

plus VA T Cruz Chair available in Black, Cream, Red and Dark Brown faux leather

Special

Pric £90.00 e eac h

plus VA T

Romeo Tub Chair available in Black, Cream, Red and Dark Brown faux leather

MICROCEMENT IS a modern, extremely versatile, decorative finish that can be applied to almost any surface. Both waterproof and washable.

Microcement is the perfect finish for almost any area where style and hygiene are paramount.

As the interest and popularity grows, it’s fast becoming the modern alternative to ceramic finishes, creating a seamless, grout-free, wipeable surface.

Microcement is already hugely popular with architects and designers who require a modern yet durable finish. It is available in almost any colour and can be completed in

Capricorn Imports

CAPRICORN IMPORTS are now firmly established as one of the country’s largest stockist and supplier of quality contract furniture to cafes, bars, bistro's, restaurants, pubs, clubs and hotels.

Capricorn Imports are based in an 85,000 square feet showroom and distribution warehouse on the outskirts of Exeter in Devon. From within the distribution area we are

varied levels of finish from high gloss to matt. When applying microcement a depth of 2-3mm is normally achieved so there is no need for adjustment to doors or other localised fittings.

We can apply microcement to interiors and exteriors making this an ideal choice for Shops, Showrooms, Hotels, Bars and Restaurants as well as the private sector.

Microcement South offers our clients the very best in high spec, hygienic decor, giving you a reliable, fully comprehensive service.

We can also supply ready-made panels for instant fitting.

Our highly skilled installers are always available to advise our clients on the best solutions for their decor needs.

Whatever your requirements, Microcement South will endeavour to meet them, offering cost effectiveness to the highest standard.

Email: Simon@microcementsouth.co.uk Phone: Mobile: 07970 021772 Office: 01202 884952 Web: www.microcementsouth.co.uk able to offer a next day delivery service throughout the UK on hundreds of products including outdoor dining tables, tub chairs, bar stools, lounge furniture, conference stacking chairs.

Customers are encouraged to visit our large showroom to view an extensive range of furniture ideally suited for the leisure market. Here you can relax and let Capricorn help and advise you with your requirements. Opening hours for the showroom are Monday to Friday, 9am to 5pm.

Capricorn Imports are in the enviable position of being a sole UK importer of quality furniture which means that you the customer, will be dealing direct with manufacturers from around the world at very competitive prices.

For further details, please see the advert on this page.

Why PVC Banners Have The Midas Touch For Your Business

Country Coolers

Refrigerated Trailer Hire for:

Wedding Receptions • Outdoor Events Game Shoots • Sporting Events Farmers Markets Emergency Cold Storage for Butchers, Hotels, Restaurants, Pubs etc ALL ENQUIRIES WELCOME

Te l : 0 1 2 5 8 8 4 0 2 1 2 Mob : 07 7 34 0 55 91 3 w w w. c o u n t r y c o o l e r s . c o . u k

PVC BANNERS are a cost-effective way of pushing marketing and sales messages to the paying public “Brown paper packages tied up with string, these are a few of my favourite things” sang Maria in The Sound of Music, although the attractive songstress forgot to include PVC banners amidst the mentions of schnitzel with noodles and snowflakes that fall on her nose and eyelashes.

PVC banners are certainly one of our favourite things and that’s why HFE was set up in the first place. We recognised that there was a growing demand from businesses to pursue this cheap and effective way of peddling their wares all year round.

For the uninitiated, a PVC banner is a display item that you might see outside a pub, restaurant, leisure centre, gym or public event. These banners are built to last with strong durable outdoor 550gsm coated PVC ensuring that they stand up to any weather condition. The full solvent inks used on the banners have been severely road-tested to make sure that the message stays sharp irrespective of snow, sleet or rain.

Why use PVC banners?

We’ve already mentioned that they’re a cheap option that caters for any marketing budget. Starting from £13.99, PVC banners don’t break the bank so there is little downside to getting involved and testing the market.

Businesses now recognise that word of mouth can only take you so far, with their premises often ideal for attaching a PVC banner or two. So a pub who does a cracking Sunday carvery can create themselves a banner at HFE advertising this fact along with some gorgeous imagery of roast meats and vegetables.

Say a pub does a Curry Night on a Monday, a Steak Night on a Wednesday and a Pub Quiz on a Friday. That could lead the proprietors to commission a banner for each of these days and simply attach the display items outside the building. The rustproof eyelets enable easy fastening and untying of the PVC banners!

At the HFE website, we offer customers the chance to design their own PVC banners. It’s a free design service which is great for those businesses that want something unique or bespoke. However, on the flip side, we already have banner designs that you can grab “off the shelf” for popular events such as pub nights, Valentine’s Day and Christmas.

When you order more than one banner with HFE, then we’ll throw free delivery into the equation. Then there’s the fact that any order before 11am means next working day delivery and we’re naturally a 24/7 business when it comes to designing and ordering online.

PVC banners tied up with string, they might just be our favourite thing! www.hfe-signs.co.uk

THE PERFECT FINISH A modern, extremely versatile decorative finish that can be applied to almost any surface

SUPPLIER OF ALL MICROCEMENT PRODUCTS

Both waterproof and washable, Microcement is the perfect finish for almost any area where style and hygiene are paramount. As the interest and popularity of microcement grows, it's fast becoming the modern alternative to both tiling and hard flooring.

Microcement South is proud to offer a fully comprehensive service to supply and fit Microcement on worktops, floors, bathrooms and even wet rooms.

Its an ideal finish for swimming pools both internally and externally.

Microcement South is your solution for a cost effective finish in any pattern or colour.

Email: Simon@microcementsouth.co.uk Phone: Mobile: 07970 021772 Office: 01202 884952 Web: www.microcementsouth.co.uk Like us on Facebook

Mattressman

OUR CONTRACTS department at Mattressman supplies mattresses of the highest quality to hotels, landlords, holiday cottages, leisure parks and more.

All mattresses meet either Source 5 or Source 7 flammability standard, and we offer a huge variety of types and sizes.

The Hotel Three Pocket, a luxury mattress in the Hotel Pocket range from the British Bed Company, contains 1200 pocket springs (in a king size) and has a medium/firm tension. Pocket springs provide fantastic support, as they move

Design and Refit

February 2016

Caterer, Licensee & Hotelier

individually, moulding to the shape of the user and cradling them in their natural sleeping position. They also minimise disturbance between partners to ensure a restful night’s sleep. The thick layers of luxurious hypoallergenic fillings used in the Three Pocket ensure comfort and are perfect for allergy sufferers.

The Hotel Three Pocket is just one of the many mattresses we can supply, and plenty are in stock ready for free next day delivery, especially useful if you need to replace a mattress at short notice. With sizes from small single to super king and custom sizes available, as well as a wide range of prices and types of mattress, we’re confident that we can cater to you no matter what you require.

Call: 0800 5677625 or visit www.mattressman.co.uk/contract

Outside Structure Solutions

OUTSIDE STRUCTURE Solutions are proud to announce that we have now been appointed dealers for the Renson range of terrace covers, roller walls and brise soleil.

Renson are one of the largest manufacturers in Europe we are looking forward to showcasing the fantastic Camargue terrace cover which features a pivoting louver roof, built-in roller walls, lighting and heating as well as optional glass walls and sliding panels. This structure is truly the best we have ever seen and will turn your outside area into an elegant dining or chic relaxing zone.

In addition we are pleased to offer the Lagune retractable ter-

race cover. The roof is held secure in a frame and then retracts like an awning into a rear wall-mounted cassette. It also features a built-in roller wall to the front and can have side enclosures to suit.

All operated at the touch of a button.

If you are looking for something simpler to help with sunlight through your windows, look no further than our brise soleil. Fixed louvers installed above any window or door will help reduce direct sunlight.

If you would like to see how we can help you transform your establishment with any of these structures please get in touch.

For further information Tel: 0844 561 7679, email: sales@outsidestructures.co.uk www.outsidestructures.co.uk

Retain Credit & Debit Cards and Be PCI Compliant While Increasing Profits The CardsSafe® system is now the “best practice” way of handling credit and debit cards retained by merchants in the UK hospitality industry. More than three thousand venues now use the system every day and when managers share their experience they report these financial benefits: • Chargeback drops by more than ninety percent (90%) • Walkouts are reduced by at least fifty percent (50%) • Tab mistakes drop significantly and finally – • There is a major uptick in sales

In addition, their customers really appreciate that their security concerns are dealt with in this easy to use system as offered by CardsSafe limited.

If you are concerned about how CardsSafe works within the PCI scheme, Alan Gill from the independent PCI certifying company Orthus Limited states: “The PCI DSS standard encompassed 264 controls.

CardsSafe helps to reduce the need to meet all of these through ‘compensating controls’ which allow businesses to comply to the standard without having to change the way they operate”.

Please contact CardsSafe Limited on: Phone: 0845 5001040, Email: cardssafe@cardssafe.com or Web: www.cardssafe.com

Please mention the Caterer, Licensee & Hotelier News when replying to advertising

43

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Caterer, Licensee & Hotelier

Property and Professional

February 2016

The Liquid Finance Advance: Financing Your Business Dreams!!

ANDREW GREENWOOD BUSINESS TRANSFER AGENT

Do you long to renovate your pub or restaurant?

Do you have your eyes on your next venue?

Is your kitchen makeover long overdue?

*CASH BUYERS ONLY* GRADE II LISTED COFFEE SHOP (WITH RESTAURANT LIC & A1 USE), AMIDST CONSERVATION AREA, IN HISTORIC CATHEDRAL CITY CENTRE, WINCHESTER. Character Georgian bldg. circa 1833. Just off multiple High St. Simply decorated with wooden tables & chairs. Well equipped servery & 2 seating areas for 54 covers.

Easily manageable menu – all goods brought in. Estab by Vendors in 2008.

Closing at 6.00 pm. Takings £8,000/£9,000 p.w. – including approx. 40% take away. High GP approx 72.5%. *NO ACCOUNTS AVAILABLE* 2 x 5 year leases from local charity at combined rental of £38,500 p.a.x. £89,000 + S.A.V. (Ref. C.3635) PUBLIC HOUSE WITH 2.00 AM LICENCE, FRONTING BUSY MAIN ROAD, CONVENIENT FOR CITY CENTRE, SOUTHAMPTON. Popular venue for locals & mature students. Offering DJ & occasional live music. Tastefully furnished bar capacity 130 people with seating for 45. Covered rear area of decking with 4 x 8-seater picnic tables & part-covered brick surfaced trade gdn with 14 x 8-seater picnic tables. Unused catering kitchen. 2 dble bedrm etc flat. Same hands 7 years. T/O £6,500 p.w. – all wet sales. Scope for food. Recorded T/O approx. £280,000 (ex VAT). GP 56%. Punch lease for 25 yrs from Jan 2009 at current rental of £25,000 p.a.x. - £69,000 + S.A.V. (Ref. F.3639) LOCK-UP SANDWICH BAR (A1 USE), CENTRE OF AFFLUENT NEW FOREST VILLAGE, HANTS. Estab in 2009 & now for sale due to health reasons. Attractive dble fronted shop. Well equipped to include an espresso coffee machine & soft ice cream machine. Open congenial hrs (8 am/4.30 pm) – 6 days. Recorded T/O approx. £127,600 (45 weeks). Accts. avail. 10 yr lease from July 2009 at current rental of £11,500 p.a.x. – OFFERS INVITED + S.A.V. (Ref. C.3634) FREEHOLD FISH & CHIPS TAKE AWAY (A3 & A5 USE), WITH SELFCONTAINED 1 BEDROOM FLAT ABOVE, OPPOSITE WATERFRONT DEVELOPMENT, EASTERN OUTSKIRTS OF SOUTHAMPTON. Run by same family since 1946. Well fitted to include Preston & Thomas 3-pan island range. 1 dble bed etc flat above. 2 rear parking spaces. Offering traditional menu with scope for deliveries. Open congenial hrs –closed at 7/8 pm – 6 days. Takings £3,000 p.w. Accts record a T/O of £131,665 (ex VAT) for y/e July 2014. GP 60%. A RARE OPPORTUNITY. - £325,000 + S.A.V. (Ref. C.3607)

If you answered yes to any of the above then you will know two things…

1. That doing any of these “jobs” will cost money and 2. Done well, they will help your business grow.

BUT how do you finance these types of projects when cash flow is already stretched?

Acquiring finance in the current economic climate can be a daunting task with seemingly few options available. The first and most obvious option is to contact your bank and discuss the lending options that are available to you. However, unsecured bank lending to small businesses

High Quality East Devon Licensed Café & Bistro with Strong Turnover for Sale OCCUPYING A lucrative and prime High Street trading location in the much sought after and highly regarded affluent East Devon Regency coastal resort town of Sidmouth, this high quality daytime only licensed café and bistro with strong levels of trade and excellent profits and with genuine potential for further growth and development, is being offered for sale by catering and licensed property specialists Stonesmith of Exeter.

The Wheatsheaf, Maidstone on the Market

romsey (01794) 522228

A W GORE & CO LTD’s TENTERDEN OFFICE is pleased to offer a well presented fully licensed free of tie public house on the market for the first time in 30 years.

MAIDSTONE

NR CANTERBURY

• Retirement Sale

• Bar and restaurant

• Wet led pub

• 100+ covers

• 3-section bar

• Large trade garden

• 4-5 bedrooms

• 3 bedrooms

• Good trade patio

• Car Park

£465,000 FREEHOLD

KINGSNORTH, ASHFORD • Two bars • Trade kitchen • Level cellar • Trade patio, car park • 5 bedrooms £95,000 LEASEHOLD

TUNBRIDGE WELLS

HURSTPIERPOINT

• Two bars

• Large trade kitchen

• Trade patios, car park • 3 letting bedrooms • Manager’s flat

REDUCED TO £59,950 LEASEHOLD

SANDHURST KENT

• Free of Tie village pub

• Wet led pub

• Games annexe

• Main bar

HASTINGS

HENFIELD

• Bistro bar

• Public house

• Catering kitchen

• Trade garden, play equip

• Function room

• 38 cover restaurant

• Pavement Licence • 3 bedrooms

£49,500 FREE OF TIE LEASE

TENTERDEN 01580 766522

AT MOORLAND Finance Ltd we have a wealth of financial experience and are backed by a number of finance companies quite separate from the normal bank network. We work together with these finance companies to provide a very useful alternative to Bank funding which can easily be available to any viable business.

With our large portfolio of lenders we have funds readily available. With our reputation and expertise a funding package can be arranged to suit all

• Good car park • 2 bedrooms

£45,000 FREE OF TIE LEASE

BRIGHTON 01273 565621

www.pubsales.co.uk

needs from financing a piece of replacement equipment urgently, to helping a business expand, or to help fund a full refurbishment.

“Whatever your equipment funding needs we are just a phone call away.

We will do all the hard work of arranging the finance you require. After all that is what we do best and this leaves you to do what you do best and run you daily business”.

As independent finance brokers we are proud to say that the majority of our clients come back for repeat business. We will arrange the funding, bring the paperwork to you and arrange for the supplier of your choice to be paid.

To discuss your possible requirements please call us at the Newton Abbot office on 01626 333373 and ask for Malcolm. Alternatively, email info@moorlandfinance.co.uk or visit www.moorlandfinance.co.uk

The Woodlands, Cinderford, Gloucestershire for Sale

• 3 bedrooms

£49,950 FREE OF TIE LEASE

majority of the trade is wet led with excellent machine income. The Wheatsheaf has a large and comprehensive inventory in the traditional pub style with the added advantage of and outside safety glass veranda enclosed patio area for some 30+ covers. Trade accommodation includes a large bar area in three sections with double aspect fireplace, carpeted flooring, TV screens and AWP machines. The all stainless steel fully equipped catering kitchen is situated on the first floor with a dumb waiter to the servery.

The private accommodation comprises on the second floor 2 double and one single bedroom and a shower room, and on the first floor two further double bedrooms (one currently doubles as an office), bathroom and sitting room.

VAT Inclusive takings are in the region of £6,350 per week, showing a healthy gross profit percentage. The premises are completely free of all trade ties. Offers are invited on £625,000 FREEHOLD. For further details please contact A W Gore & Co. Tel: 01580 766522.

Moorland Finance Limited

• Car park

• Beer garden

REDUCED TO £52,500 LEASEHOLD

The WHEATSHEAF, MAIDSTONE is situated on Loose Road with a return frontage to Sutton Road. This substantially constructed property has three floors plus basement cellarage. The

• Large garden & patio

• Commercial kitchen • 3 bedrooms

including sandwiches to eat in or takeaway, and afternoon teas with a selection of cakes which are made on the premises.

Graze, Sidmouth occupies a lucrative trading position with visible frontage within the main High Street, is presented in excellent order throughout and briefly comprises:- customer dining areas with seating for 56 plus customers, a popular rear terrace garden providing al fresco seating for 12 customers, a fully equipped commercial catering kitchen and a single private parking space to the rear. The business has its own website www.grazesidmouth.co.uk A leasehold business, Stonesmith are looking for offers off a guide price of £125,000. Full details can be downloaded from the website www.stonesmith.co.uk and viewings arranged by calling 01392 201262.

Graze trades as a daytime only licensed café and bistro offering a popular menu from breakfasts, morning coffees, lunches, light bites

www.andrewgreenwood.com

£625,000 FREEHOLD

is currently very low, so don’t be surprised if your loan isn’t approved straight away or even rejected outright.

BUT this need not spell the end of your business dreams.

A further option is to apply for an unsecured cash advance – like the ones offered by Liquid Finance who specialize in advances to the hospitality sector. In simple terms you can raise finance against your future credit/debit card receipts.

With no repayment deadlines, Liquid gets paid a daily amount plus an agreed fee via your terminal until the advance is repaid. There are no legal fees, no application fees and no other charges. SIMPLE!!

INTERESTED? THEN CONTACT US BY CALLING 0845 600 3573 or VISIT OUR WEBSITE www.liquidfinance.com Alternatively, see the advert on page 13.

Anglo Continental Placements Ltd Established recruitment agency for 20 years

DO YOU NEED STAFF?

South African / EU Nationals available for immediate start We supply Live in or live out candidates From all levels of staff right up to management positions We supply branded companies right through to small B&B’s We pride ourselves on reasonable rates and professional service

www.anglocontinentalplacements.com T 01273 77 66 60 F 01273 77 66 34 E info@acplacements.com (Contact Sharon/Rachel)

A LEASEHOLD Inn has been brought to the market by Leading National Licensed Property Agent Guy Simmonds :- The Woodlands, St Whites Rd, Cinderford, Gloucestershire This substantial and well situated Private ‘Free of Tie’ property is located on the outskirts of the Forest Of Dean town of Cinderford, Gloucestershire. Cinderford is a centrally located town within the Forest Of Dean attracting ramblers, cyclists, mountain bikers and bird watchers to the stunning scenery and countryside.

This expansive property is made up of a Lounge Bar (circa 30), Dining

Area (circa 32), Function Room/Skittle Alley (circa 60) and Beer Garden for 50.

To complete the property is a Well Equipped Commercial Catering Kitchen, 4 Bed Living Accommodation and Large Car Park.

Marc Blackford of Guy Simmonds said ‘This ‘free of tie’ property offers huge potential to introduce further catering options with large trading areas and well equipped kitchen’.

Asking Price £45,000. Private Free Of Tie Leasehold – 8 years remaining. Last Years Turnover circa £237,000 (incl.). Rent £19,000. Trade Split circa 70% wet & 30% food.

Contact the sales agent, Guy Simmonds, on 01332 865112.

MOORLAND FINANCE LTD Equipment & Vehicle Finance Specialists LEASING HIRE PURCHASE CONTRACT HIRE Kitchen Equipment, Furniture, Vans, Coffee Machines, Cars...

We Can Finance It

Tax Investigation Services • HMRC enquiries, compliance checks, investigations etc • I am a specialist in the defence of publicans and caterers • Years of experience in the hotel, restaurant and licensed trade

CONTACT:

01626 333373 Malcolm Taylor Newton Abbot Office

Call Ken on 01332 799815 Or email: help@taxtis.co.uk

Property and Professional

February 2016

Caterer, Licensee & Hotelier

Well Established Hotel and Restaurant in Bingley, West Yorkshire for Sale HILTON SMYTHE is delighted to welcome to the market this thriving hotel and restaurant business in Bingley, West Yorkshire. The business was established in 1980s and has been in our client's careful ownership since 2008. The business is only now being offered to the market due to our clients` desire to take a well-deserved retirement. The business is open 7 days a week and generates a turnover in the region of £210,000 per annum, with a gross profit of approximately £147,000.

Five Rise Locks Hotel is a superb award winning high quality hotel and restaurant. The business has excellent reputation and great reviews on the popular websites Trip Advisor and Bookings.com, as well as having a certificate of excellence on Trip Adviser, the business is especially renowned for ser-

Storm In A Tea Cup?

IN RECENT months, it’s felt like the hospitality sector has been under attack. The national living wage announcement, increasing costs, skills shortages, no reduction in VAT and high profile commentary in the media on tipping followed by a government consultation on tipping practices have all cast their shadow over the industry.

Of all of these challenges, the distribution of service charges and tips on credit card transactions to employees has attracted

vice, friendliness, excellent cuisine and hospitality.

The hotel is well maintained and cared for by our clients, The 9 bedrooms are fitted to a very high standard with superb individually styled décor and high quality furnishings. Fully modernised to the highest standards but still retaining charm and character. All Rooms were refurbished in January 2013.

The building is a former Victorian stone house and is equipped with gas central heating, UVPC double glazed windows, 3 independent boilers, quality carpets, expensive curtains, and colour coordinated bedrooms. Solid bedroom furniture including dressing tables, desk and chairs, all bathrooms and shower rooms are fully tiled, electrics and services are fully compliant with all regulations, excellent décor, all of the bedrooms are large and spacious.

This is an excellent opportunity for a new owner to take this long established and thriving business to the next level; therefore early viewing must come highly recommended. For further details call Hilton Smythe on 0845 519 8809 or visit www.hiltonsmythe.com the most public attention. In particular, tronc systems, a longestablished method of sharing such discretionary income have been called into question.

Despite media outrage, properly run tronc systems are as ethical as they are legal. They benefit all the staff involved in delivering a great customer experience – not just those who are front of house – and employees are told how the gratuities are distributed, so it’s transparent.

WMT are the UK's leading provider of tronc solutions and employee reward advice to the hospitality sector. Every year, we process over 200,000 payments to employees working for independents or groups in the hospitality sector. If you’d like advice on managing your tronc, payroll or auto enrolment requirements, contact Peter Davies, Head of Hospitality at hospitality@wmtllp.com.

The Bluebell, Putnoe, Bedfordshire on the Market

LEADING NATIONAL Licensed Property Agents Guy Simmonds have been instructed to sell the impressive the Bluebell Inn situated in the affluent and highly sought after location of Putnoe, Bedfordshire.

Martin McConnell said “this extremely popular and well used community pub offers tremendous potential for an experienced operator possessing a passion for food and events; with the drive and motivation to increase the sales by simply fully focussing on expanding the existing food offering to complement the already solid wet trade and in our opinion this superb pub is a great proposition having excellent growth potential.”

The Bluebell exudes charm and

character with a sizeable main Public Bar (circa 60+) with a superb range of furnishings, a relaxing Lounge Bar (circa 30+) and a versatile Games Room (30). There is also a wellequipped Commercial Catering Kitchen. The impressive family accommodation offers good sized rooms and briefly comprises: 3 bedrooms, lounge, kitchen and bathrooms.

Outside there is a decent sized enclosed Beer Garden (circa 120+) and car parking facilities for circa 25+ cars.

Price: £49,950. Tenure: Leasehold.

Rent: £42,000 per annum. Landlord: Star Pubs and Bars. Turnover: Advised sales for YE January 2014 circa £410,000 (incl. VAT). Trade Split: 85% wet and 15% food.

For further information contact the agent Guy Simmonds on 01332 865112.

Please mention the Caterer, Licensee & Hotelier News when replying to advertising

45

Caterer, Licensee & Hotelier

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Property and Professional

February 2016

Deli On The Strand, Exmouth, Devon For Sale

THIS QUALITY and well regarded delicatessen and café in sought after trading position has recently come to the market and is now for sale through catering and licensed trade specialists, Stonesmith of Exeter.

RE DU CE D

NE W

RE DU CE D

THE WEST COUNTRY SPECIALISTS

CHARMOUTH, DORSET

CORNWALL

Coastal Cafe & Licensed Restaurant Sought After West Dorset Village Cafe & Restaurant Area (28) Al Fresco Patio Terrace (12) 2 Bed Apartment

Free of Tie Detached Wet Led Inn Bar (30+), Restaurant Area (30), Games Rm 3 Well Appointed En-Suite Letting Rooms Owners Accom, Trade Garden & Car Park Excellent Low Cost Opportunity

2038

LH £9,995

NE W

NE W

LH £87,000 EXETER, DEVON

Quality Bistro with Accommodation Popular Trading Location Attractive Restaurant (32), 3 Bedroom Accommodation Extremely Well Presented Throughout

LH £59,950

1903A

SIDMOUTH, EAST DEVON

4550L

Attractive Licensed Café Extremely Well Presented Dining Areas (56+), Garden (12) Daytime Only Trade Excellent Trade & Profits

LH £125,000

2021

NORTH CORNWALL

SOMERSET

Coastal Hotel, Restaurant, Bar & Café Bar & Restaurants (100) 10 En-Suite Letting Bedrooms Owners Accommodation Beachfront Trade Gardens (100+)

Award Winning Country Hotel Residents Lounge, Dining Room & Bar 8 Luxurious Letting Rooms, Owners Accom Impressive Trade & Profits

LH £195,000

5981

Extensive Gardens, Stunning Location

FH £895,000

5912

Having been owned and operated for the past 4 years by our clients, one working fulltime and one part-time with the assistance of 2 part-time staff, this unique and unopposed ground floor lockup premises trades as a thriving delicatessen and café in a prime trading position in the centre the popular East Devon coastal town of Exmouth. The property briefly comprises:- Main Customer

& Retail Area with Servery Area and seating for approximately 10 customers; A Food Preparation & Kitchen Area with ancillary facilities. Externally there is a Pavement Customer Seating Area for 12 with Sun Awning.

The premises are situated on The Strand, a large public square in the centre of the town and benefits from being adjacent to a pedestrian walkway linking the nearby Imperial Road Car Park, train station, and bus station with the town centre.

The leasehold interest of Deli on the Strand is for sale off an asking price of £65,000. Full details can be downloaded from our website www.stonesmith.co.uk and viewing can be arranged by calling 01392 201262.

The Hospitality Business Mentor from The Bowden Group DAVID HUNTER is the Hospitality Business Mentor – he works with owners and investors in hotels, restaurants and catering businesses.

Ensuring the business performs and makes the required profit, is what David does, and he does this by: 1. Setting realistic targets for the business, and creating budgets and forecasts 2. Monitoring Sales, Gross Margins and Labour costs very closely 3. Mentoring the owners and/or managers of the business to help them achieve their objectives Other areas that David advises on

include: • Marketing – general and specific (ie promotions etc) • Human Resources (HR) - including all the legislation, and disciplinary positions.

• Reward and Bonus schemes – always linked to achievement of objectives • Customer Service - including Hospitality skills training Do contact David for an informal chat, or make an appointment to meet with him.

Call David direct on: Mobile 07831 407984 or by email on davidhunter@bowdengroup.co.uk Visit the website at www.bowdengroup.co.uk or the Blogsite at www.hunterbowden.co.uk

The Monks Retreat, Broadhempston, Totnes for Sale EXMOOR NATIONAL PARK

EAST DEVON

EXMOUTH, EAST DEVON

Quality Destination Inn & Restaurant Bar & Restaurant (50+) Trade Gardens & Terrace (100+) 5 En-Suite Letting Rooms, 2 Bed Private Set in over 1 Acre Grounds

High Quality Award Winning Restaurant Main Restaurant & Conservatory (36) Customer Lounge Area Flexible Owners/Letting Bedrooms Patio Areas, Trade Garden (12)

Established Delicatessen & Cafe Daytime Opening Only Retail & Customer Servery Area (10) Pavement Seating for 12 Customers Unopposed Business Opportunity

FH £599,000

3831

FH £275,000

2033

THINKING OF SELLING? CALL FOR A FREE VALUATION

LH £65,000

2034

01392 201262 www.stonesmith.co.uk

Please mention the Caterer, Licensee & Hotelier News when replying to advertising Thinking of selling?

Regional Specialists National Exposure

W! NE

PRICE £35,000

LEASEHOLD

REF: 2330

BRIXHAM, DEVON

• Three Storey Building Comprising Licensed Restaurant & Maisonette • Situated in Popular Seaside Resort of Brixham • Ground Floor Licensed Restaurant with Internal Seating for 22 • Spacious Self Contained 2 Bedroom Maisonette • Fantastic Opportunity to Build Trade or Add Personal Mark

PRICE £199,950

W! NE

PRICE £15,000

TAVISTOCK, DEVON

• A Well- Established Restaurant Situated in a First Class Location • Smartly Decorated Premises Which Would Lend Itself to a Number of Catering Uses • Fully Equipped Commercial Kitchen • Restaurant Comfortably Seating 44 Over 2 Trade Areas • Superb Family Accommodation with Large Garden

TEIGNMOUTH, DEVON

• Grade II Listed Well Known and Popular Town Centre Pub • Wet Led with Huge Potential to Grow Food Trade • Available on New Lease with Generous Beer Tie Agreement • Character Open Plan Main Bar Area • Spacious 4 Bedroom Owners Accommodation

FREEHOLD

REF: 1539

PRICE £59,950

LEASEHOLD

NR SIDMOUTH, DEVON

• Substantial & Highly Visible ViIlage Inn • 3 Interlinking Character Trading Areas • Fully Equipped Commercial Kitchen • Flexible Living Accommodation with 5 En Suite Rooms • Strong Business with Low Overheads

W! NE

PRICE £49,950

LEASEHOLD

LEASEHOLD

REF: 2309

• Well Equipped & Smart Lock up Café & Grill • Highly Visible & Busy Trading Location • Main Trade Area with Seating for 32 • Open Plan Galley Style Commercial Kitchen • Spacious Outside Seating Area

PRICE £79,950

FREEHOLD

• Smart First Floor Lock up Unit in a Busy Town Centre Location.

• Previously Trading as Licensed Restaurant • Main Trade Area Seating approx. 40 • Fully Equipped & Ready to Trade • Commercial Kitchen

LEASEHOLD

REF: 2128

NR PENZANCE, CORNWALL

KINGSBRIDGE, SOUTH DEVON

PRICE £28,500

REF: 2320

PAIGNTON, DEVON

BROADHEMPSTON, SOUTH HAMS

• Grade II Listed Village Inn available on New Free of Tie Lease • Character Property with Many Original Features • Lounge Bar & Restaurant (c 50 covers) • 4 En Suite Letting Rooms/Owners Accommodation • Huge Potential to Grow Business with Discounted Rent

REF: 2198

REF: 2053

• Highly Visible Detached Free of Tie Roadside Inn • Large Tarmac Car Park with Parking for Approximately 30 cars • Five Potential Letting Rooms, Three Bed Owners Accommodation • A Wealth of Character Features, Open Fires and Exposed Stonework • Close to the Beaches and Visitors Attraction on the Attractive South Cornish Coast

PRICE NIL PREMIUM, GUIDE PRICE £30,000 RENT PER ANNUM REF: 2101

01803 212142 www.bettesworths.co.uk

LEADING LICENCED and Leisure Property Agents Bettesworths have recently been instructed to market a new lease on The Monks Retreat, a charming village pub in Broadhempston, South Devon.

The Monks Retreat is situated in the heart of Broadhempston, in the valley of the river Hem. This charming Grade II listed Inn reputedly dates back to the 15th Century and is full of character. The accommodation is currently arranged as a ground floor lounge bar, restaurant and function room with a well equipped commercial kitchen. The first floor comprises 4 en-suite letting rooms which can alternatively be used as owner’s accommodation. Externally, there is a pretty beer garden to the

rear of the property with bench seating and a courtyard to the front. The new owners have already started a significant refurbishment of the property which will include the rewiring and replumbing of the building.

There is undoubtedly huge potential to bolster the food trade at the Monks Retreat, to reignite the local trade and to build on the already established turnover of over £175,000 ex VAT per annum.

The property is available to let by way of a new free of tie, fully repairing and insuring lease with further terms to be agreed. There is an incentivised guide rent based on a new 10 or 15 year lease commencing at £15,000 per annum, rising to £18,000 by Year 5.

For further information please contact Bettesworths on 01803 212142 or visit www.bettesworths.co.uk

February 2016

Caterer, Licensee & Hotelier

Please mention the Caterer, Licensee & Hotelier News when replying to advertising

Live Commercial Catering Auction On instruction of a London Bank Pro Auction Global Building, Padholme Road, East Peterborough, Cambridgeshire PE1 5YD 2nd March 2016 commencing at 10.00am Over 600 lots of first class catering equipment including Rational and Hobart combination ovens, Foster and William commercial fridges and bench counter prep units, salad preparation stations, microwaves, Pitco, Falcon and Electrolux Professional fryers and griddles, pie cabinets, wok cookers, stainless steel tabling and wall cupboards, Hobart dishwashers – latest models along with countless under counter glass washers plus much much more...

All of the lots from a leading London Bank restaurant and commercial kitchen, everything must be sold on the day Live traditional auction with Online bidding facility.

UK transport organised Viewing 1 March 2014 – 10am until 4pm or by arrangement.

Pro Auction Limited Telephone: 01761 414000 Email: info@proauction.ltd.uk Direct Mobile: 07903 018 331 Mobile #2: 07946 496 697

www.proauction.com

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