Clifton College Holiday Club and Activity Courses - October 2024

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HOLIDAY CLUB AND ACTIVITY COURSES

OCTOBER HALF TERM 2024

Thursday 24th October – Wednesday 6th November

REGISTRATION POINTS

Our early service (0800–1000) and our late service (1600–1800) continues to be included in the daily price for all age groups.

MINIS (PRESCHOOL - RECEPTION)

Butcombe Nursery & Preschool, Guthrie Road, BS8 3HB = 3

JUNIORS (YEARS 1-3)

Sharp's House, The Avenue BS8 3HE = 8

KIDS’ CLUB (YEARS 4 - 8)

Tait’s House, Northcote Road BS8 3HE = 6

Look for the registration flag outside the entrance to each registration point

HOW TO FIND US

DISCOUNTS* 10% EARLY BIRD DISCOUNT BOOK AT LEAST 21 DAYS BEFORE THE START OF THE HOLIDAY CLUB AND TAKE ADVANTAGE OF OUR EARLY BIRD DISCOUNT! USE PROMO CODE ‘OCTOBEREB10’

WEEK DISCOUNT

A FULL (5 DAY) WEEK AND RECEIVE A 7% DISCOUNT

WELCOME

October Half Term 2024 Holiday Club and Activity Course programme

This October Half Term we have an action and adventure packed programme created to promote positive social interaction, build confidence and most important of all, for your children to have fun!

We are delighted to be able to offer a range of fun opportunities in our usual stimulating and creative environment and the programme will be delivered, as always, to the highest professional standards.

Hot lunch is included in the daily cost for Minis, Juniors and Kids Club. Our Catering team produces varied nutritious lunch options each day which can meet all dietary requirements. Please specify dietary requirements when booking.

All bookings should be made using our online booking system but, in the event that you cannot access the internet, please contact us via email and we can send you a booking form to complete and return. Bookings made by paper forms are only completed once you receive a confirmation email from us.

The content of this brochure is correct at the time of publication, aspects of our Holiday Club may need to change due to factors outside of our control. We will inform you as soon as possible if any changes are necessary.

Please book early to avoid disappointment.

CHANGES TO MINIS AND JUNIORS AGE SETTINGS

Starting from October Half Term, Minis Holiday Club will welcome both Preschool and Reception-aged children. Our Minis activities program is tailored specifically for early years children, offering a nurturing and age-appropriate environment that fosters early childhood development. The Minis program helps young children develop social skills, stimulates their creativity, and promotes physical development through a variety of engaging activities.

Our Juniors program now only accepts children in Years 1-3, providing all participants with the opportunity to join our enjoyable daily swim sessions and a diverse range of fun activities. Children can look forward to exciting games, creative arts and crafts, thrilling sports, and much more. These activities take place in a vibrant and safe environment, supervised by experienced and enthusiastic staff.

MINIS

THURSDAY 24/10 - WEDNESDAY 6/11

1000–1600 (Early Play from 0800, Stay & Play until 1800)

PRESCHOOL & RECEPTION-AGED CHILDREN

£59 PER DAY *DISCOUNTS AVAILABLE*

BUTCOMBE NURSERY & PRESCHOOL, Guthrie RD, BS8 3HB

Welcome to Minis Holiday Club, the perfect holiday adventure for children in Preschool and Reception! Our Early Years specialised setting provides a stimulating and creative environment that nurtures curiosity and imagination, supported by qualified and experienced staff who understand the unique needs of young children. Each day is filled with engaging activities including arts and crafts, imaginative play, outdoor exploration, story time, music, and movement. We focus on personal development, social skills, and creative expression, ensuring your child has fun while growing.

Lunch included.

TYPICAL DAY TIMETABLE

0800-1000 - Arrivals, Early Play including Arts & Crafts, Games etc

1000-1145 - Outdoor Play/Forest School/Water Play etc

1145-1245 - Lunch

1245-1600 - Creative Arts & Crafts/Cooking/Story Time/Music and Movement

1600-1800 - Departures, Stay & Play and Quiet Time

*Above is an example of a typical day and should be treated only as a guide. AVAILABLE DISCOUNTS*

10% EARLY BIRD DISCOUNT BOOK AT LEAST 21 DAYS BEFORE THE START OF THE HOLIDAY CLUB AND TAKE ADVANTAGE OF OUR EARLY BIRD DISCOUNT! USE PROMO CODE ‘OCTOBEREB10’ FULL WEEK DISCOUNT BOOK A FULL (5 DAY) WEEK AND RECEIVE A 7% DISCOUNT

*discounts only apply to Minis, Juniors and Kids Club. Not available for Activity Courses.

JUNIORS

THURSDAY 24/10 - WEDNESDAY 6/11

1000–1600 (Early Play from 0800, Stay & Play until 1800)

YEARS 1-3

£59 PER DAY *DISCOUNTS AVAILABLE*

SHARP'S HOUSE, THE AVENUE BS8 3HE

Juniors Holiday Club offers a variety of engaging activities specifically tailored for children in Years 1-3. Our program ensures that every child has the space and time to enjoy age-appropriate activities, including arts and crafts, and free play throughout the day. We take full advantage of The College’s exceptional facilities, such as Butcombe Playground, tandem trikes, balance bikes, the indoor Sports Hall, and the Forest School Garden. Daily swimming sessions, which are an important and enjoyable part of our program, are available for all children.

All our activities are led by experienced staff who focus on promoting individual development and, of course, fun. We believe it’s essential for children to explore their interests and develop skills through a diverse range of activities and opportunities. Join us for an unforgettable experience that nurtures creativity, learning, and play!

TYPICAL DAY TIMETABLE

0800–1000 – Arrivals, Early Play including Arts & Crafts, Games etc

1000–1100 – Registration, chat time and playground

1100-1200 - Swimming

1200–1315 – Lunch

1315–1600 – Outdoor Play/Free Play/Adult-led Activities

1600–1800 – Departures, Stay & Play and Quiet Time

*Above is an example of a typical day and should be treated only as a guide.

*discounts

Not

AVAILABLE DISCOUNTS*

10% EARLY BIRD DISCOUNT BOOK AT LEAST 21 DAYS BEFORE THE START OF THE HOLIDAY CLUB AND TAKE ADVANTAGE OF OUR EARLY BIRD DISCOUNT! USE PROMO CODE ‘OCTOBEREB10’ FULL WEEK DISCOUNT BOOK A FULL (5 DAY) WEEK AND RECEIVE A 7% DISCOUNT

JUNIORS ACTIVITY COURSES

Experience the ultimate in holiday adventures with Clifton College Holiday's dynamic lineup of activities tailored for Juniors-aged children. Delve into the world of creativity with captivating arts and crafts sessions, master the art of two-wheeled freedom with our bike riding lessons, and explore the wonders of nature in our immersive Forest School excursions. From exhilarating sports like tennis and football to fostering personal growth, every moment is designed to blend learning and laughter for an unforgettable experience!

JUNIORS FOOTBALL

29/10

Years 1-3

£59

Embark on an exhilarating journey where young football enthusiasts delve into a dynamic blend of games, skill-building sessions, and spirited small-sided matches. It's a day brimming with excitement, ensuring every participant a memorable and fulfilling experience.

Please note, all children should bring a change of footwear and shin pads.

BIG ART ADVENTURE

31/10

Years 1-3

£59

Unlock your child's creativity with our dynamic Arts and Crafts course! Led by skilled art tutors, young artists in Years 1-3 will embark on a journey of exploration and imagination. Through handson activities, they'll craft delightful masterpieces using a diverse array of materials. It's a day filled with learning, laughter, and boundless artistic expression – guaranteed to spark joy in every child!

KIDS’ CLUB

THURSDAY 24/10 - WEDNESDAY 6/11

1000–1600 (Early Play from 0800, Stay & Play until 1800)

YEARS 4-8

£59 PER DAY *DISCOUNTS AVAILABLE*

TAITS HOUSE, NORTHCOTE ROAD, BS8 3HE

The typical Kids’ Club day includes a wide variety of activities that children in years 4-8 will enjoy. A free-time swimming session is a very popular part of each day’s activities. The other three main daily activity sessions are designed with varying interest and ability groups in mind and children can choose from a number of themed afternoon activities that take place both indoor and outdoor around Clifton College Sports Centre. Throughout our programme we promote self-expression, confidence building and, of course, fun by offering as much choice as possible.

TYPICAL DAY TIMETABLE

0800–1000 – Arrivals, Early Play including Arts & Crafts, Games etc

1000–1100 – Registration, chat time and playground

1100–1200 – Swimming (6's-8's) / 4's & 5's activity programme

1200–1315 – Lunch

1315–1600 – Outdoor Play/Free Play/Adult-led Activities

1600–1800 – Departures, Stay & Play and Quiet Time

*Above is an example of a typical day and should be treated only as a guide.

AVAILABLE DISCOUNTS*

10% EARLY BIRD DISCOUNT BOOK AT LEAST 21 DAYS BEFORE THE START OF THE HOLIDAY CLUB AND TAKE ADVANTAGE OF OUR EARLY BIRD DISCOUNT! USE PROMO CODE ‘OCTOBEREB10’

FULL WEEK DISCOUNT BOOK A FULL (5 DAY) WEEK AND RECEIVE A 7% DISCOUNT

YEARS 4-8 ACTIVITY COURSES

We are delighted to offer an extensive programme of exciting, challenging and fun courses providing a chance to try something new or enjoy a regular favourite.

Please note all of these courses have limited numbers so early booking is recommended.

If an activity course is taking place at our Sports Ground, Abbots Leigh / Outdoor Activity Centre then a packed lunch may be provided by our Catering team due to more limited catering resources and facilities.

Appropriate clothing and footwear must be worn (no Crocs or flip flops for health and safety reasons) and children should also bring waterproofs in case of bad weather. Should you have any questions or require further information then please contact us at the time of booking.

Activity Courses will register in Taits House, Northcote Road (same building as Kids Club) See course description for specific information.

Course leaders will aim to call registers at 09:45 when they will start to gather their groups together. All courses will start at 10:00 and conclude at 16:00 unless otherwise stated.

“Exciting, challenging and fun courses providing a chance to try something new.”

ADVENTURE COURSES

Our popular action packed adventure courses always offer great opportunities to try a new challenge or expand existing interests and skills. Our Outdoor Activity Centre at Clifton College Sports Ground, Abbots Leigh is also available at times throughout the year for individuals, families and birthday party groups to come along and enjoy an adventurous challenge in the great outdoors.

Children should bring appropriate clothing, footwear and wet weather gear.

“Don't miss out on the adventure of a lifetime.”

OUTDOOR ROCK CLIMBING

29/10

Years 4-8

£88

Registration: Tait’s House, Northcote Road, BS8 3HE

This course will be run by experienced instructors and will give you a comprehensive introduction to Rock Climbing outdoors. Sessions will be based at 3 prime rock climbing locations around Bristol, and will cover the basics of rock climbing safety, skills and techniques, to get you reaching new heights in no time. No experience needed.

Packed lunch included.

All specialist equipment will be provided but participants must wear sturdy footwear (e.g Walking boots/shoes) and will require warm outdoor clothes, wet weather gear and a change of footwear.

In the event of heavy rain, the course will be moved to an indoor climbing venue.

MOUNTAIN BIKING

30/10

Years 4-8

£68

Registration: Tait’s House, Northcote Road, BS8 3HE

Embark on an exhilarating adventure through the scenic trails of Ashton Court and Leigh Woods with Clifton College Outdoor Activity Centre's Mountain Biking Experience. Whether you're a beginner seeking to master the basics or an experienced rider craving new challenges, our course will cater to all skill levels. Learn from certified instructors, with all safety equipment provided, and explore picturesque landscapes as you conquer thrilling trails.

Bike, helmet and gloves provided.

CREATIVE COURSES

Our creative courses have grown enormously in popularity, mainly due to the expert leadership and innovative course content from our tutors. All of these courses are designed for children and young people to develop existing skills and learn some new ones. As always, many courses will produce masterpieces to take home.

We suggest that comfortable, older clothes are worn for these courses as things can sometimes get quite messy!

FASHION & CREATIVE TEXTILE WORKSHOP

28/10

Years 4-8

£68

Registration: Tait’s House, Northcote Road, BS8 3HE

Step into the vibrant world of creative textiles with our Fashion and Textile course. Delve into a dynamic journey where you'll unlock the secrets of bringing designs to life through an array of patterns, cuttingedge techniques, and the artistry of sewing. Explore the boundless possibilities as you craft an eclectic range of projects including bags, cushions, aprons, and bespoke clothing items. Ignite your passion for fashion and unleash your creativity in this immersive and hands-on learning experience.

SPOOKTACULAR ART ADVENTURE

29/10

Years 4-8

£59

Registration: Tait’s House, Northcote Road, BS8 3HE

Get ready for a whirlwind of creativity and fun this October Half Term with our "Spooktacular Art Adventure" day! In just one exciting day, your child will dive into a range of activities designed to ignite their imagination and teach them new craft techniques. They’ll master the art of blowing and splattering paint to create funky ghosts, get their hands messy sculpting mini pumpkins out of air-dry clay, and capture the beauty of the season with stunning autumn leaf pictures. Plus, just in time for Halloween, they’ll craft their very own paper witch's hat! This is more than just an art course—it’s a day filled with laughter, learning, and unforgettable autumn magic. Your child will leave with new friends, amazing memories, and a collection of handmade masterpieces. Don't miss out on this incredible creative adventure!

COOKERY COURSE

30/10 - 31/10

Years 4-8

£136 (2 day course)

Registration: Tait’s House, Northcote Road, BS8 3HE

During this two day course, participants will create Autumn and Halloween-themed treats to take home and enjoy with friends and family. Professional Chefs from Clifton College's Catering team, Sodexo, will teach participants the importance of food safety & hygiene and a step by step guide how to create each recipe. Each participant will receive a Clifton College apron at the start of the day, which they will be able to take home with them afterwards as well as recipe cards at the end of each day so they can recreate the treats with family at home.

For

— Terms & Conditions/Parent Guide

Definitions

In these Terms and conditions:

"We” or the “College” means Clifton College (a company (no. RC000124) incorporated in England and Wales under Royal Charter and registered as a Charity (no. 311735); and the legal entity which operates the Holiday Club and Activity Courses (and "us" and “our” shall be construed accordingly).“You” or the “Parents” means each person who has accepted the place offered at the Holiday Club or Activity Courses and as a parent of the child (and “your” shall be construed accordingly).

“Child” means the child named on the application form who will attend the Holiday Club or Activity Courses.

Bookings

Save in relation to bookings which are to be paid by childcare vouchers, all bookings for the Holiday Club and Activity Courses must be made in advance, with at least one working days’ notice. Please be aware we cannot admit children who turn up on the day and are not booked in. All bookings must be made online at www.ccsl-cliftoncollege. We are unable to accept bookings over the telephone.

FULL PAYMENT must be made at the time of booking. We will not admit children to the Holiday Club or Activity Courses unless payment has been made in advance. Payment is regarded as acceptance of these Terms and conditions.

We accept payment by credit or debit card and childcare vouchers. If you wish to pay by childcare vouchers then you must follow our published procedures and ensure payments are made at the time of booking and received by us within 7 days as until full payment is received, bookings are considered provisional and are not to be regarded as guaranteed.

The College reserves the right to make changes or rearrangements to the daily programme of activities, for example, swimming session availability or in the event of unsuitable weather or other factors which may arise and which are beyond our control. Alternative activities will always be provided. There may be occasions where we have to cancel an Activity Course due to booking numbers being below the minimum set for that particular course, in which case we will either offer an alternative activity or a full refund.

Fees and Booking Cancellations

If we receive a booking cancellation request with 14 calendar days’ notice or less, then we are unable to offer a refund or future credit of Holiday Club or Activity Courses fees (Fees).

We are unable to offer a refund if paid via Childcare Vouchers. A future credit (to be taken within 12 months) will only be offered in the event of a cancellation of a booking on more than 14 calendar days' notice.

We are otherwise unable to offer a refund, reduction or waiver of Fees in the event that:

the Child is absent through illness; or a) is released home before the normal end of the Child's booked session(s); or

b) a Holiday Club day or session or Activity Course is shortened; or

c) or the College is temporarily closed due to adverse weather conditions;

d) or for any reason other than exceptionally and at the sole discretion of the Holiday Club Manager in a case of genuine hardship.

Arrival and Departure Arrangements

Drop-off for all age settings is from 8:00 –10:00am. Collection for all age settings is from 4:00 – 6:00pm.

Please respect our Holiday Club and Activity Course times and deliver and collect your children in line with the published times. Should you need to make arrangements outside of these times then please talk to our Administrator or a Manager well in advance so we can try and accommodate your request although please bear in mind we are likely to be at venues other than the Registration Points once our daily programme commences.

Morning Registration for all Holiday Clubs and Activity Courses is at 10.00am and we return to the Registration Points at 4.00pm.

Our early service, between 8:00 –10:00am and our late service between 4:00 – 6:00pm is included in the daily price for all Holiday Clubs and Activity Courses.

We must stress that the very latest time for pick up is 6.00pm. We cannot guarantee staffing levels beyond this finish time and pick up after this will incur an additional charge of £20 for each event regardless of reason. If collection is after 6.00pm we will politely ensure that our procedures are understood and if this occurs more than once for the same child then Senior Management will be informed and action taken as appropriate.

Children must be signed in/out by the parent (or authorised adult accompanying the Child), recording the time of arrival/departure on the Register so that we are aware that the Child has arrived/left. We will not allow any child, who has not yet reached year 7 at their school, to return home unaccompanied

or with an unauthorised adult unless we have authorisation through the parent consents options in the booking form.

The Parents agree to provide to the Holiday Club details of any authorised adult who will be accompanying the Child at sign in/out and to provide up to date contact telephone numbers (home/ work/mobiles) that we can call during the day in the event of an emergency, illness or to check information urgently. Please ensure we have as many contact numbers as possible.

Clothing and Belongings

Due to the nature of the activities, we recommend that children do not wear their best or most expensive clothes as we cannot take responsibility for damage to clothing. For specific wear, please see our Kit List.

We cannot guarantee the return of lost property, but we try to return items that are clearly labelled. Lost property will only be carried forward to the next holiday programme when it will be available for collection. Any items not collected will then be disposed of.

Mobile devices including phones, tablets and games consoles are not allowed to be brought in any Holiday Club setting or Activity Course. The only exception is when a child is departing unaccompanied and their parent/carer would like them to have a mobile phone with them, in this event, the mobile phone will need to be handed to staff upon arrival for safe storage and will be handed back to the Child on departure. We are always willing to allow a child to contact parents/carers using a College phone if required.

Additional Support

We recognise that the needs of individual children vary and that some children may be considered to be vulnerable or have additional needs. We will endeavour to accommodate vulnerable children or children with additional needs within the Holiday Club and Activity Course environment. We are realistic about the limitations of our environment for vulnerable children and children with additional needs and attendance is considered on an individual basis.

As above if English is not a child’s first language, then it will be important for us to establish that they at least have an understanding of basic instructions for health and safety purposes. Please contact the Holiday Club and Activity Course team prior to booking to discuss any requirements further and to consider what (if any) arrangements can and need to be put in place. All details of the Child's need s and additional support requirements and MUST be notified at the time of booking by responding with full details in the Child’s profile on our booking system.

Behaviour

We set ourselves high standards and expect our staff to act professionally at all times and to present themselves as positive role models. In return we have expectations of certain standards of behaviour from children attending the Holiday Club and Activity Courses. This includes:

a) Showing respect and treating others as they would wish to be treated.

b) Showing respect for all personal property and the facilities.

c) Listening to and following instructions from staff members.

d) Swearing, abusive and hurtful language is not acceptable and will not be tolerated. Aggressive behaviour or violence is not acceptable and will not be tolerated. One child's behaviour will not be allowed to endanger other children attending the Holiday Club and/or Activity Courses.

Please be aware of these standards and support action taken by staff to encourage good behaviour at the Holiday Club and Activity Courses. Parents must inform us via the booking process of any potential behaviour issues and any associated signs, triggers or strategies that would help us to deal with situations in a positive manner. All children are encouraged and regularly reminded to tell a member of staff as soon as anything happens that causes them upset or distress so that we can address any issue immediately.

The Holiday Club and Activity Courses follow a Behaviour Management Policy which includes 4 stages for managing behavioural issues:

Stage 1: Reminder – Child/(ren) will be reminded of their behaviour and expectations

Stage 2: Verbal Warning – Child(ren) will be reminded again and the Parents/ Carers will be given feedback upon collection

Stage 3: Removal from activity/ environment – Child(ren) will be removed from the activity/environment until they have understood that their behaviour is unacceptable and the reasons why.

Stage 4: Challenging behaviour to be dealt with appropriately as above. Incident form will be completed and emailed to parent. Holiday Club Management will arrange a meeting with the Parents/Carers to work together and find a suitable solution which may include the College's right to terminate this agreement with immediate effect. Please note that in these circumstances there will be no refund, reduction or waiver of Fees paid.

Should there be a serious behavioural incident involving the Child that in

our opinion puts the child or other children at risk, or behaviour that we cannot reasonably control then we will telephone Parents/carers on the emergency numbers we have been given at the time of booking to request immediate collection which may also include immediate termination of this agreement if it is appropriate to do so.

Immediate challenging behaviour including unwarranted physical contact, bullying, verbal aggression and physical aggression are automatically at Stage 4. If a child feels that they are being subjected to bullying then they are encouraged and regularly reminded to report this to staff members immediately. All reported cases will be dealt with sensitively and fairly and appropriate decisions will be taken in full consultation with all parties. Similarly, we will not tolerate aggressive, threatening or abusive language or behaviour from parents or carers towards staff members. The College reserves the right to terminate this agreement with immediate effect if, in the opinion of the Holiday Club Manager the Parents have behaved unreasonably including but not limited to if they have treated the College or members of staff operating the Holiday Club and Activity Courses or any member of the College community unreasonably or in a way which could otherwise bring the College into disrepute.

Medicine

Medicine (both prescription and nonprescription) will only be administered to a child once an Administering Medicine Form has been completed and consent signed by the Parent/carer.

Medication must be in-date, clearly labelled and in its original packaging.

Sickness

No child will be admitted to the Holiday Club or Activity Course if they are showing any signs of illness or infection on arrival. All children who are ill or infectious should not attend for the full duration of their ailment, and for 48 hours after the last symptom occurs particularly any child who has suffered a bout of diarrhoea or sickness.

If you are unsure whether a child may attend, call us on 0117 315 7666 to discuss with the Holiday Club Manager. Parents/carers are ultimately responsible for determining their child’s ability to participate in the activities. While we sympathise with the needs of each parent, we must provide a healthy environment for others and have the right to refuse to admit the Child if it is appropriate to do so. A sick child often needs special, one-to-one attention and it is difficult for staff/tutors to take time away from others to do this. If a child has been given Calpol or other paracetamol medicine before setting out then they should not attend Holiday Club or the Activity Course as they are clearly unwell and our staff are not permitted to administer further doses.

The Parents must provide emergency contact telephone numbers that will be answered immediately and if they cannot be contacted in time that a suitable adult is available locally to attend the setting should we consider the need for the child to be collected for any reason during the day.

Swimming

Swimming is available to children in Years 1 and above. Please be aware our 25m indoor swimming pool has a depth ranging from 0.9m to 2.0m. It is not a walk-in style leisure pool and entry/ exit is via steps at each corner. If you require further information regarding our swimming sessions then please ask at time of booking. We have a very comprehensive swimming policy, further details of which are available on request.

The Parents accept that the Child’s swimming ability is assessed by our staff members on an annual basis with ability tests being reassessed each September. This enables Us to determine which areas of the swimming pool they can use. The information provided by the Parents is used as a guide only.

The swim tests/assessments include:

Beginner = 1 width of the swimming pool without putting their feet on the floor and showing no signs of distress.

Average = 4 widths of the swimming pool and 1 minute of treading water all without putting their feet on the floor and showing no signs of distress.

Good = 60 metre swim and 2 minutes of treading water all without putting their feet on the floor and showing no signs of distress.

Non-swimmers may enter the swimming pool only if they are wearing one of our swim jackets.

Quality & Safety

All information in our brochure and on our website is correct at the time of publication. Changes may occur and, if so, we will advise the Parents via email as quickly as possible. Activity programmes are subject to change in the event of adverse weather and occasionally we may have to cancel a course due to low take up of places.

Our Holiday Club and Activity Courses operate in safe and secure environments. With 20 years' experience, we have an exemplary health and safety history and child safety is our priority. Our staff, tutors and coaches are all suitably qualified for the roles they undertake and we operate a comprehensive staff training programme that includes:

Health and Safety/ Safeguarding / First Aid / Fire and Evacuation Procedures / Equipment Safety

Staff members are appointed following selection procedures that include a personal interview and take up of references. All staff, tutors and coaches

complete satisfactory DBS enhanced disclosures.

All children will be covered under our Public Liability Insurance while they are with us.

In the event of an accident, first aid will be administered to children by a suitably qualified member of staff and the emergency services will be called if necessary. In the event of a health and safety incident the Holiday Club Health and Safety Policy will apply.

For children attending from countries outside of the UK, we must establish that they have at least a basic understanding of English if it is not a child’s first language and that they can satisfactorily communicate with us. This is vital for health and safety purposes as well as enjoyment. Our staff members are not fluent in other languages and we do not teach English to children. We therefore expect the Parents to contact the Holiday Club and Activity Course team prior to making any bookings to discuss further and to consider what (if any) arrangements can and need to be put in place. We reserve the right to refuse to admit children to the Holiday Club or Activity Course who are not able to communicate satisfactorily with staff. We will request parents/carers to collect children if we consider them to be at risk due to a lack of understanding of English and in these circumstances booking payments will be refunded.

We will take reasonable steps to ensure that no nuts or nut products are used on the College site, however it is not possible to guarantee that this is a nut free environment. We may have children attending who have severe nut allergies and could be such that the slightest contact with nuts could be life threatening. We therefore respectfully ask that NO NUTS are knowingly brought onto the premises. This includes but is not limited to peanut butter, Nutella spread, Pesto, some cereal bars, some granola bars, biscuits/cakes that contain nuts and sauces that contain nuts.

Safeguarding

The College's Safeguarding Policy and procedures will apply to the Holiday Club and Activity Courses. If the Parents or have any concerns about a child or in connection with the operation of the Holiday Club and/or Activity Courses, the Parents they are required to contact the Commercial Safeguarding Lead (Holiday Club Manager) or the Commercial Deputy Safeguarding Lead (Holiday Club Assistant Manager) who will escalate matters in accordance with the College's Safeguarding Policy and procedures. The Parents will ensure the Child knows who to contact at the Holiday Club and Activity Courses in the event the Child has a safeguarding concern. Contact details are:

• astanton@cliftoncollege.com

• ibell@cliftoncollege.com

Equal Opportunities

The Holiday Club and Activity Courses welcome all children, regardless of their sex, gender reassignment, race, religion or belief, disability and pregnancy or maternity (if applicable). Each child attending is of equal value and is entitled to equal access of opportunity. Education and understanding of other people’s need and backgrounds will be fostered to promote positive behaviour and attitudes. Discriminating behaviour, attitudes and comments will not be tolerated and be challenged. We will regularly review our policy and amend it where necessary.

Complaints

Our staff team are trained to process your comments and pass them on to the appropriate individual who will endeavour to respond within 24 hours.

All complaints, however serious, should always be referred to the Holiday Club Manager. If this route of communication is not appropriate then please contact the Head of Experience and Programming on 0117 315 7553.

If necessary, complaints will be further investigated and a verbal or written reply will be returned to the complainant within 7 working days. A record of complaints is maintained. Full details will be recorded on our database including any subsequent details, action taken and whether the complaint is complete. Where appropriate, any investigations will be undertaken in accordance with the principle that the welfare of the Child is safeguarded and promoted. If the complainant considers the response to be unsatisfactory then they will be asked to put all details in writing so that further consideration can be given and a written response provided within 28 days detailing investigation findings and action taken. If an external agency investigates, we will consult on how to proceed and the complainant informed of progress.

Sun Hats and Sun Cream

We recommend that all children bring a sun hat/cap for protection against the sun. Sun cream, in a named plastic bag, can also be brought and given to the registration staff on arrival. Holiday Club and Activity Courses staff will assist younger children to apply sun cream and holder children will be reminded to apply their own sun cream at regular intervals. For younger children, we will help to apply their cream as required, unless we are told otherwise at the time of booking.

Photography

Please be aware that we occasionally authorise photographs/videos of children for our promotional material including our website, official displays and publication in future brochures. Please see the College's parent privacy notices and pupil privacy notices for further information on how we may obtain and use your and your child's personal data.

Christmas & New Year 2024/25

Monday 16th December–Tuesday 7th January

February Half Term 2024

Monday 17th - Friday 21st February

10% EARLY BIRD DISCOUNT

BOOK AT LEAST 21 DAYS BEFORE THE START OF THE HOLIDAY CLUB AND TAKE ADVANTAGE OF OUR EARLY BIRD DISCOUNT! USE PROMO CODE ‘OCTOBEREB10’ FULL WEEK DISCOUNT

BOOK A FULL (5 DAY) WEEK AND RECEIVE A 7% DISCOUNT

*discounts only apply to Minis, Juniors and Kids Club. Not available for Activity Courses.

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