Chapter 1
OUR MISSION & VISION
For nearly a century at Clinique La Prairie we have been dedicated to helping people live longer, healthier, and fuller lives. Rooted in our strong heritage and expertise, we believe that Longevity is influenced by many aspects. This includes of course our four pillars of Medical, Nutrition, Movement and Wellbeing, and another crucial aspect is the environment.
HEALTHIER LIFE IN A HEALTHIER ENVIRONMENT, OUR COMMITMENT TO THE FUTURE
The environment in which we live plays an essential role in determining the quality of our lives. The air we breathe, the purity of the water we drink, the nutrients in the food we grow, and the ecosystems that support biodiversity all contribute to our well-being. At Clinique La Prairie, we recognise that we have a critical role to play in the preservation and protection of these natural systems, which are so intimately connected to human health. In safeguarding the environment, we help secure the foundation for longevity and vitality for generations to come.
As our global presence continues to expand, we are more committed than ever to acting with responsibility and foresight. Our international footprint brings together a diverse range of professionals, industries, and communities. Through this network, we are uniquely positioned to create a collective impact. We firmly believe that meaningful and lasting change can only be achieved through collaboration across disciplines and sectors, combining expertise, innovation, and excellence to address the challenges and opportunities we face together.
By continuously examining our practices, sharing knowledge, and fostering innovative solutions, we are determined to contribute to a healthier future for both individuals and the planet. We are inspired to lead by example, ensuring that sustainability and longevity go hand in hand as we move forward into the next century of our journey.
Our mission & vision
OUR VISION FOR SUSTAINABILITY: A COLLECTIVE JOURNEY
Dear Partners and Friends,
At Clinique La Prairie, our pursuit of excellence isn’t just about extending life; it’s about ensuring that life thrives—for our guests, our communities, and our planet. This is why, for several months now, we have been taking decisive steps towards a more sustainable future. Although we have chosen to keep these efforts internal until now, the progress we have made fills us with both excitement and deep commitment.
In today’s world, where our actions have far-reaching consequences, we believe we have a responsibility to lead by example. We must be guided by our values in everything we do. While our primary mission is to create remarkable experiences within our walls and help people live longer, healthier and better lives, we aspire to do more.
This is why we have started integrating sustainability into every aspect of our work—whether by reducing our carbon footprint, ensuring ethical sourcing, or fostering biodiversity. Our CSR team is constantly exploring new ways to minimize waste, optimize energy, and build strong connections with local communities.
However, we believe that real change happens when we come together. We would like to personally invite you—our cherished partners, guests, and colleagues—to join us on this path. Together, we can create a future where well-being, compassion, and respect for our planet are at the core of everything we do.
This journey, which we began some time ago, is incredibly important, and we are thrilled that you can be part of it with us.
Warmest regards,
Chairman of Clinique La Prairie
CEO of Clinique La Prairie
OUR STRATEGY
From the beginning of this journey, our CSR strategy has been built on three steps: evaluation, improvement, and measuring. These steps are essential for creating meaningful and lasting action, enabling us to set strong objectives that will benefit the planet, our people, and our guests.
Our strategy
THE CSR COMMITTEE
At Clinique La Prairie, the Corporate Social Responsibility (CSR) strategy is determined by our CSR Committee, which includes strategic members of our senior management team. Creating such a committee is a way to integrate CSR into the core of our business.
Our CSR Committee meets monthly to review existing initiatives and develop new projects that align with our mission. Our dedicated CSR specialist, supported by external CSR experts, oversees the management of these initiatives in daily operations through focused working groups. By involving all departments, we ensure that our CSR strategy is not only ambitious but also practical and aligned with the latest sustainability recommendations and the realities on the ground.
We take great pride in this structure, as it reinforces our genuine commitment to CSR principles. By embedding these practices at every level of the organisation, we believe in making a positive impact on society and the environment, fostering a culture of responsibility and sustainability throughout Clinique La Prairie.
Organisation chart
STEFANO LANNA Chief Financial Officer
“Having always been deeply sensitive to environmental concerns, and recognizing the increasing urgency of the matter, I strongly advocated for the development of a CSR strategy at Clinique La Prairie, spearheading the establishment of the department two years ago.
In addition, I truly believe that finance is intricately linked to the environment, which is why it is crucial to be part of the CSR strategy.”
FRANCO MAZZUCATO Business Excellence Director
“Coming from a chemical engineering background and with experience in supply chain management, environmental processes resonate with me. The real challenge at Clinique La Prairie lies in articulating impactful and feasible actions.
By joining the CSR committee, I am committed to ensuring the proper consideration of CSR in our site’s services and processes, helping to provide a framework for initiatives.
Together, let’s drive positive change and make a difference in our community and beyond.”
OLIVIA ALBERTONI CSR Specialist
“In 2018, I dedicated my profession to sustainable development by pursuing environmental studies, focusing on environmental justice.
Joining Clinique La Prairie in 2023 opened a new chapter for me: implementing sustainability in luxury services. It’s been an extraordinary journey. I believe that companies like Clinique La Prairie can make a significant impact and set an example for their stakeholders.
Sustainable development can only be achieved through teamwork, which grows stronger every day within our walls.”
Our strategy
CHRONOLOGY
In 2022, we officially started our journey towards sustainability.
Kickoff
In November 2022, our TopManagement team initiated discussions about the necessity of incorporating sustainability into the business agenda.
Structure
In April 2023, a dedicated job position and a working group were created to start a first impact assessment . From the beginning, it was decided to base the CSR strategy on field research.
Action Plan
By the end of 2023, some small-scale internal initiatives been launched. Besides this, the main focus dedicated to studying and developing comprehensive CSR roadmap tangible, mid and term actions.
Plan 2023, small-scale initiatives had Besides focus was studying developing a global with and longactions.
Transparency
After a year of effort, we aim to officially announce Clinique La Prairie’s commitmen t to take action to improve its environmental and social impacts. We expect to achieve significant results in the years to come.
2030
Clinique La Prairie is committed to ensuring the achievement of its 2030 goals . In addition to launching and implementing various actions, our CSR team will periodically evaluate and update the agenda.
Our strategy
KEY ESG TOPICS
The following topics have been identified as areas of focus for Clinique La Prairie, given the opportunities for positive impact they represent.
Environment DECARBONISATION STRATEGY
At Clinique La Prairie, we have committed to actively decreasing both direct and indirect carbon emissions. This effort aligns with the ambitious goals set forth in the Paris Agreement, which aims to limit global warming to well below 2 degrees Celsius above pre-industrial levels.
SUSTAINABLE BUILDINGS
Buildings contribute significantly to CO2e emissions, and our technical team plays a crucial role in assessing, monitoring, and recommending efficiency measures. Their efforts are fundamental to our decarbonisation strategy, as improving energy management not only reduces consumption, but also improves the overall workplace environment.
Social EMPLOYEE ENGAGEMENT
Sustainable development is a topic that resonates with everyone. We aspire to involve all our employees in this journey and foster a sense of individual responsibility. Our objective is to empower bottom-up project management.
COMMUNITY & SOLIDARITY
At Clinique La Prairie, we recognize our responsibility for the well-being of our community. By leveraging our unique status, we aim to make a significant contribution that will have a positive impact on the communities we serve.
Governance
RESPONSIBLE PROCUREMENT
We aim to adopt a proactive approach to responsible purchasing by being more attentive to sourcing across all departments. The Supplier's Code of Conduct embodies our commitments and the principles we wish to instill within our value chain.
EQUITY, DIVERSITY & INCLUSION
We champion gender equality and embrace diversity, recognizing that an inclusive workplace enriches our organization. The goal is to ensure that all employees feel valued and respected, regardless of their background or sector.
Our strategy
OUR ALIGNMENT WITH THE SUSTAINABLE DEVELOPMENT GOALS (SDG s)
At Clinique La Prairie, we contribute to
:
Ensuring healthy lives and promoting wellbeing
As a pioneer in longevity, Clinique La Prairie actively promotes wellness and health from a holistic and preventive perspective. We are dedicated to sharing this spirit with our guests and our community, making us an active promoter of wellness and health.
We also pay close attention to scientific research and medical innovation. We regularly publish studies and collaborate with other institutions or startups. In our opinion, sharing knowledge is fundamental to elevating wellness, which is a complex and multidisciplinary field.
Using sustainable modern energy
We have adopted practices within our includes using LED lighting heating and cooling investing in renewable Our CSR department raises amongst staff and energy conservation and practices that lead to more energy consumption.
SUSTAINABLE
sustainable and energy energy-efficient facilities. This lighting , optimising systems, and energy sources. raises awareness patients, about and energy-saving more responsible
Making an inclusive, safe, resilient, and sustainable site
At Clinique La Prairie, creating intelligent, efficient, and secure environments has consistently been a top priority. As our site evolves over time, we recognize the importance of ensuring that these changes are inclusive, resilient and sustainable.
Renovations are being thought about with these objectives in mind. By prioritising these values, we aim to create a space that enhances the wellbeing of everyone who interacts with our facilities.
Ensuring sustainable consumption
We are striving to adopt more sustainable practices in our operations. For instance, by implementing efficient waste-management practices, recycling, and minimising disposable materials, and choosing environmentally friendly cleaning products and supplies, we can reduce our environmental footprint.
We also have an opportunity to educate our patients about sustainable living. By promoting plant-based diets, physical activity, and stress reduction.
ENGAGE THE STAKEHOLDERS
Our Colleagues
Clinique La Prairie is home to many professions and areas of expertise. The employees are at the heart of our mission and ESG journey. We inspire a culture of belonging and empowerment, providing the tools and support necessary for everyone to contribute meaningfully to our sustainability goals.
Our International Guests
Aware of the exceptionally high expectations of our guests, Clinique La Prairie strives to maintain its exclusive hospitality standards while increasingly integrating social responsibility into its practices.
Our Medical Guests
By focusing on preventive medicine and supporting a healthy lifestyle based on several pillars, Clinique La Prairie contributes to the promotion of healthy practices to its public.
What’s more, the wide variety of doctors at Clinique La Prairie offers a top-notch health service to patients in the Swiss Riviera region.
Local Community
Clinique La Prairie builds long-term partnerships with local businesses, itself in the Swiss Riviera. These strengthen regional ties, fostering resilience and inclusivity, while growth and well-being of the area.
Suppliers
The code of conduct and signed by all suppliers. Clinique is committed to promoting responsible and, possible, local sourcing.
Future Generations
Committed to maintaining the tradition of excellence, we train dozens of junior profiles each year through academic internships, work placements, and apprenticeships.
long-term businesses, embedding These collaborations fostering community supporting the area. conduct is shared all strategic Clinique La Prairie promoting whenever sourcing. year work apprenticeships.
FOR OUR PLANET
By focusing on decarbonisation, efficient waste management, and responsible procurement, we can significantly reduce our environmental impact while addressing both company inputs and outputs.
For our planet
OUR APPROACH TO DECARBONISATION
Clinique La Prairie initiated decarbonisation efforts by carrying out a comprehensive greenhouse gas (GHG) emissions study based on its 2022 activities. This study quantified all activities in terms of CO2e equivalent, enabling the CSR team to assess direct (scope 1) and indirect (scope 2 and 3) emissions.
In response to the study, we set reduction goals with a target to significantly decrease emissions by 2030. In one year, we have already implemented reduction measures and have additional plans to achieve our decarbonisation objectives.
The Greenhouse Gas emission protocol
SCOPE 1-2
SCOPE 3
We are committed to continuing these efforts and to staying on course towards reduction with the help of the Science Based Target Initiatives (SBTI). SBTI support companies in setting longterm, science-based emissions reduction targets in line with the latest climate science.
The Decarbonisation Roadmap
What we have already achieved
ELECTRICITY
HEATING
WASTE
COMMUTE & TRAVEL
PURCHASE
» Powering buildings with 100% renewable Impact: 31% emissions reduction of Scope
» Lighting switch to LED in common spaces Impact: reduction of 1 ton of CO2e
» Temperature decrease in the swimming Impact: reduction of 1 ton of CO2e
» Introduction of reusable bottles and glasses consumption Impact: avoided waste of 100,000 cups
» Implementation of a mobility plan to encourage prioritise public transportation or car cars for commuting. Impact: reduction of single car commuting emissions
» Installation of a compactor for paper Impact: 75% less rotation for pick-up
» Vegetarian day at the canteen once a Impact: 6% of F&B CO2e emissions
» Supply of 100% recycled and certified Impact: 40% less consumption of virgin
since January 2023
renewable electricity Scope 2 spaces swimming pool glasses for water cups and 7,000 bottles
encourage staff to sharing over personal commuting and Scope 3 CO2e and cardboard waste week
certified paper for internal use
virgin paper
What we are looking on today
What we are working on today
» Lighting renovation for the entire Medical Building
Expected impact: electricity efficiency
» Lighting renovation for the entire Medical Building
Expected impact: electricity efficiency
» Improvement of energy management in the Wellness area
Expected impact: 5% reduction of energy consumption
» Improvement of energy management in the Wellness area
Expected impact: 5% reduction of energy consumption
» Connection to the district heating planned for 2030
Expected impact: 70% reduction emissions of scope 1 & 2 CO2e
» Reorganisation of towel and sheets laundry logistics
Expected impact: heating and water savings
» New waste protocol
Expected impact: 3% reduction of incinerable waste
» Implementation of a business travel policy
Expected impact: CO2e consideration for business travels
» Creation of a project for car sharing
Expected impact: decrease of long single travels for commuting
» Digitalisation of the business processes in every department
Target: 75% decrease of paper printing
For our planet
SUSTAINABLE BUILDINGS
Working on improving our building's sustainability is crucial, as it significantly impacts our direct emissions. Our actions are dedicated to energy efficiency, using renewable energy, and reducing energy consumption.
2026 reduction convention
Since 2018, we have decided to implement a process to optimise our energy consumption. Every year, we receive audits by energy specialists to assess our progress. Despite our efforts to reduce energy use each year, our net consumption continues to increase due to new constructions on our site. For example, between 2022 and 2023, electricity consumption increased by 0.7% and thermal consumption by 8.2%. During the same period, our medical center grew by 7% of the total operating area. We are trying to stabilise our consumption despite the expansion of our activities, with numerous initiatives and best practices.
Tracking electrical consumption
In 2023, we initiated a project to monitor our electricity consumption. We believe that understanding the exact amount of electricity each building uses is crucial to reduce overall energy use. Firstly, this allows us to identify the most energy-intensive buildings and target them for reduction efforts. Secondly, monitoring provides detailed data to understand consumption trends and detect any anomalies or waste. Finally, it helps us track the progress of our energy-saving measures and adjust our strategies to achieve our reduction goals more effectively.
Unsurprisingly, 41% of the annual electricity consumption comes from the medical center, due to the care machines and technology required to operate it. The historical building, mainly occupied by administrative services, has a small consumption. The château, housing our guests, accounts for 15%.
The building that houses all our luxury resort services uses 40% of the whole annual consumption. We aim to reduce its share by optimising the electrical management of the spa, pool, therapeutic care center, fitness area, bar, restaurant, reception, and kitchen. We are confident that we can reduce consumption by modernising our lighting system.
Building envelope audit
We conducted a building envelope audit as part of the 2030 renovation strategy, focusing on heating efficiency. This involves assessing exterior components like walls, windows, and insulation to identify heat loss and improve energy efficiency. By understanding these factors, we were able to make targeted improvements to reduce heating costs and enhance sustainability.
For our planet
CIRCULAR ECONOMY
Another key aspect of the CSR strategy is to implement circular economy practices wherever possible. From a global perspective, Clinique La Prairie must make this transition to address the crisis of natural resources and the alarming accumulation of waste on the planet.
On our local scale, we track the generation of waste monthly, with about twenty categories identified. This monitoring provides a direct view of our activities and their related impacts which is the base for corrective measures.
The waste with highest environmental costs are medical, chemical, and incinerable waste, which are directly burned. We take action based on four key steps to reduce the proportion of this waste.
Waste categories
WHERE DOES THE WASTE GO NEXT ?
Organics, oil SATOM, VS
Dangerous chemical CRIDEC, VD
Paper, Cardboard RETRIPA, VS
Capsule of coffee, aluminium THOMMEN, VD
Glass
VETROPACK, VD
Non recyclable waste
confidential Papers, SATOM, VS
Medical TRIDEL, VD
“Sustainability is increasingly crucial in our operations. I ensure that new projects are aligned with our sustainability goals and guide my team accordingly. While medical excellence and high standards are our top priorities, we can integrate sustainability in many ways. From technical renovations and new medical techniques to daily nursing and administrative tasks, there is always an opportunity to reduce our impact. A key recent project is the digitalisation of patient records, which significantly reduces paper usage. I am heartened by our staff’s eagerness to continue in this direction, giving me confidence in achieving our CSR goals.”
Tulay Ulutas, Swiss Medical Services BU Managing Director
The 3R steps
How we are implementing the 3R steps into daily work at Clinique La Prairie?
Reduce
Avoid generating waste
» Decrease of single use for F&B items
» Inhousing tap and sparkling water bottles
» Avoiding printing
» Digitalising administrative tasks
» Decrease of employees' food waste
Recycle
Reintroduce material in production ins tead of extracting virgin resources
» Improvement of the medical waste policy for recycling
» Recyling specific plastic items used for medical care
» Implementation of a plastic recycling flow in the kitchen, logistic and surgery block
» Upcycling oil in biofuel and organic waste in compost for Swiss farms
Reuse or Repair
Give a second life to materials instead of changing them
» Resale of old furniture (staff discounts)
» Donation of reusable laundry or non used items to a local charity (Les Airelles)
» Resale of old medical machines at affordable prices
» Separation of batteries and noble material from single use medical surgery tools
» Donation of unfinished amenities to a local NGO for recycling (Sapocycle)
Who is making circular economy a reality at Clinique La Prairie?
REDUCE & REUSE
Susanna and Antonio are managing food services for the staff, always striving to reduce waste and prioritise higher quality.
In their opinion, increasing staff awareness about not overfilling their plates and creating synergy between guest and staff procurement is essential. They ensure any unused products for our clientele are recovered daily and cooked for our staff. This way, there is less waste in the kitchen, and we can provide our staff with very high-quality products.
“If we reduce food waste on our plates today, we ensure higher quality tomorrow.”
Susanna
Paderi, Line Chef Antonio Ferrise, Responsible for the Staff
RECYCLE
The operating room inevitably generates a certain amount of waste to uphold the hygiene and excellence standards of Clinique La Prairie.
However, the operating room team, led by Erika , diligently sets aside all recyclable materials (batteries, steel, glass) found in medical instruments.
“I believe that reducing incinerable waste has real economical and sustainable benefits. For this reason, I try to find ways to revalorise noble materials from our waste and increase awareness.”
Erika Guiraud, Chief of the operating block
REDUCE & REUSE
Sophie and her housekeeping team continuously improve their service to customers, making room preparation more responsible. Their goal is to add a sustainable touch while maintaining five-star standards.
Recently, for example, the team installed potted plants to replace the imported flowers that the hotel previously ordered weekly.
“Sustainability, to my team and me, means both a higher quality of service and an improvement of efficiency.”
Sophie Remy, Executive Housekeeper
RECYCLE & REDUCE
Francisco manages orders and deliveries, and oversees the clinic’s stock. He believes effective inventory management is crucial for sustainability and prioritises grouped deliveries.
While plastic usage is decreasing, there’s still room for further reduction, requiring careful coordination with suppliers to reduce plastic packaging in deliveries. This is the commitment he and his team are dedicated to.
Daily waste mainly consists of cardboard and plastic, with cardboard reused or recycled and plastic reduced and sorted for recycling.
“If we minimize our stock as much as possible, we have a better overview of what we have and we reduce the risk of waste”.
Francisco Branco, Logistic Support
For our planet
RESPONSIBLE PROCUREMENT
Purchase strategy
Audit & ranking Responsible Procurement Policy & targets per category New supplies
Aware of the significance of purchasing in terms of quality, sustainability, and safety, we are committed to increasing and incorporating sustainable criteria into our procurement processes. This ambition is embedded in our Supplier's Code of Conduct.
To achieve our ambition for 2026, we believe that the first step is to conduct a product audit for each category of purchase at Clinique La Prairie. In this audit, we aim to identify the environmental impact of our products from a Life Cycle Analysis (LCA) perspective. By doing so, we will provide more transparency in our purchases and highlight opportunities for improvement in terms of sustainability.
Purchase categories
“Our department has a significant impact on Clinique La Prairie’s ESG (Environmental, Social, and Governance) responsibility. By selecting suppliers and partners who prioritize these aspects, we integrate ESG criteria into procurement decisions to promote responsible supply chains and strengthen our commitment to sustainability and social responsibility.
Our journey began in 2023, drawing insights from similar businesses like clinics and luxury hotels. This inspired the development of our responsible procurement policy. By 2026, every department in our clinic will adhere to this policy.
I am excited to continue this new phase of our journey by integrating sustainability into our work as effectively as possible. It’s a responsibility we take very seriously, understanding that every action we take today shapes the world of tomorrow. I am confident that together, we can reach even greater heights and create a lasting positive impact for our patients, our community, and our planet.”
Dany Vaz, Purchasing & Supply Chain Manager
COMMITMENT
By 2026, our Responsible Procurement policy will ensure sourcing following the highest environmental and social criteria for each department.
» Tracking all paper consumption (stationery, printing, hygiene, and facility management)
What we have already achieved since January 2023
What we are working on today
» Procurement of 100% recycled plastic security boxes for the hospital
» Communication of the new Supplier's Code of Conduct based on ESG standards with strategic suppliers
» Conducting an audit of purchases for facility management, stationery, and housekeeping
» Selection of a safe collection of kitchen cleaning products with ecological, safety, and high disinfection standards
» Plastic-free dry amenities for guest rooms
» F&B purchase audits
» Training on responsible purchases for the procurement team
» Development of an end-of-life policy for medical equipment
PROVIDING LOCAL RICE SOURCED FROM THE SWISS ALPS FOR OUR GUESTS
We’re committed to supporting local farmers whenever possible. For example, we source rice grown in the Swiss Alps called Premier Riz du Vully. These innovative farmers not only produce high-quality goods but also contribute to boosting Swiss biodiversity by creating wetland areas that attract diverse wildlife. Moreover, this allows us to access locally-sourced rice, fostering sustainability and community connections.
At Clinique La Prairie, our social approach is structured around two core areas: our colleagues and our community.
For our people
SAFETY AT WORK
High health standards in the workplace is our priority ! According to us, workplace wellbeing encompasses three different aspects: prevention of illnesses, physical health related to job requirements, and the mental health of employees.
Given the strong growth of our business, and consequently, our site, we have continuously expanded our teams over the past twenty years. In the face of this expansion, we remain committed to ensuring the health and well-being of our employees, and we strive to strengthen our initiatives to maintain our high health standards in the workplace.
“Our responsibility and our mission cannot be complete without looking with a particular attention to the wellbeing of our teams. We are committed to implementing a comprehensive health program for all our employees.
In addition to my role in preventing infection, I am committed to ensuring that the staff in every department feel well, both mentally and physically. To achieve this, it’s extremely important that our teams are trained and informed of whom to contact in the event of a problem.
Our teams work hard for our patients all year round. So we want to make sure that they feel well looked after too, and that we are listening to them to improve their working conditions and safeguard their health. I’m delighted to be involved in this important mission, because I know that the well-being of our teams is an important factor in the quality of the services we provide to our guests and patients.”
Corinne Vandenbulcke, Specialist in Hygiene, Infection Prevention and Control (HIPC)
Good health and well-being
COMMITMENT
To ensure workplace safety and compliance, we are implementing the MSST directive , which involves identifying hazards, taking preventive measures, and continuously monitoring health and safety.
» Creation of an Employee Health Unit
What we have already achieved since January 2023 What we are working on today Already in place
» Designation of a doctor for staff members
» Development of a protocol, documents and trainings on accidents involving exposure to blood and biological fluids
» First aid awareness training (initial actions)
» Ergonomic training for physically active employees
» Drawing up a list of vaccinations associated with infectious risks: measles, chickenpox, hepatitis B, etc.
» Resume annual theoretical and practical fire awareness trainings for all clinic staff
» Confidential hotline (conflict prevention and support for personal issues)
» Accident and private hospitalization insurance coverage
» Contribution to health insurance costs
Hygiene practices in the hospital
Thanks to the HIPC department, regular training sessions for staff are organized to raise awareness about hygiene practices and infection in order to prevent infectious risks. The topics covered include, for example, the appropriate use of personal protective equipment, the importance of hand hygiene and medical waste management.
For our people
EQUALITY, DIVERSITY & INCLUSION
2023 Gobal Workforce
Clinique La Prairie celebrates the diversity of its team, representing a wide range of nationalities, of seniority and of gender. This multicultural workforce enhances our services and fosters an inclusive environment, driving engagement and collaboration while enriching the experiences of our guests and contributing to our commitment to excellence.
GENDER
Clinique La Prairie hosts over 35 nationalities
COMMITMENT
By 2025, we will apply across our organisation the criteria suggested by Great Place to Work with the aim of obtaining the Certification.
What we have already achieved since January 2023
What we are working on today
» Exceeding 50% of female managers
» Partnerships with a refugee center and a youth center in order to create job opportunities and participate in integrating minorities and disadvantaged people.
» Creation of an internal employees’ feedback survey
» Focus on "communication" and "solidarity" Great Place to Work criteria
LEADERSHIP AWARD 2023
In December 2023, Clinique La Prairie honoured two of our women managers with a Leadership Award, recognising their exceptional achievements and contributions to their teams. Their dedication and collaboration have significantly impacted our organisation’s success.
We take great pride in the significant number of women in managerial roles at Clinique La Prairie, highlighting our commitment to diversity and inclusion. By showcasing female leadership, we aim to inspire future generations to pursue their ambitions and make a meaningful impact.
For our people
EDUCATION AND EMPOWERMENT
Clinique La Prairie, nestled in the Montreux landscape, is renowned for its luxury reputation and medical expertise. We aim to share this heritage with local youth and those passionate about these sectors. Additionally, several positions are intended to support post-unemployment reintegration.
We are committed to actively participating in local professional development and fostering social empowerment initiatives.
School partnerships and graduate opportunities
Every year, Clinique La Prairie offers several internship and apprenticeship opportunities in research, marketing, hospitality, kitchen, or the medical sector. Young recruits benefit from holistic training immersed in luxury expertise. We are happy to support young people and contribute to their professional takeoff.
Sustainability assessment in collaboration with our local university
We had the opportunity to be part of a collaborative project with HEC Lausanne. Five students on a master’s degree came to visit us and worked during one semester on a sustainability assessment focusing on the hospitality and SPA activies. This analysis was made with a B Impact Assessment framework, which is a management tool coming from the B Corporation certification.
From data collection to result presentation, both sides learned a lot. This assessment helped to construct this very report. We value their critical thinking and thought-provoking analysis.
COMMITMENT
By 2025 100% of our collaborators will have received training on ESG.
» Followed the “Fresque du Climat” training by the CSR Specialist
What we have already achieved since January 2023
What we are working on today
» Integration of a CSR chapter in the CLP Academy welcome program
» 1 to 1 unformal meeting for new employees with the CSR specialist and Lunch Box gift
» News on ESG and CSR actions of CLP through the internal social network or in the form of video capsules on the cafeteria screens
» Development of an e-learning platform for online courses and interactive lessons
» One-page lesson procedure in order to communicate new directives, including CSR recommendations, to different teams
» EXCELLENCE training for our collaborators
Excellence, our DNA
Based on savoir-vivre, savoir-faire, and savoir-être, our teams challenge themselves to enhance their service quality. Maintaining excellence for our guests is a priority and requires regular assessment.
THE POWER BEHIND THE LUNCH BOX
Every new employee receives a lunch box as a welcome gift. This lunch box, while reducing single-use packaging for takeaway lunches, also raises awareness among employees about the environment. Indeed, the CSR specialist meets with newcomers to offer the gift and briefly explain the CSR project during this informal one-on-one meeting.
Chapter 5
FOR OUR GUESTS
Our CSR strategy aims to harmonize luxury and sustainability, offering our guests the opportunity to enjoy our premium services and products in a more responsible way.
THOUGHTFUL NUTRITION
Enjoy healthy plant-based nutrition
The nutrition philosophy of Clinique La Prairie is based on a science-based approach to nutrients that decreases inflammatory processes by reducing oxidative stress, improving metabolic function, and restoring a healthy gut microbiota. A balanced diet is the foundation of all our programs.
Our nutritionists will explain the roots and benefits of our philosophy and provide tailored advice, working closely with the Chef and his team to craft healthy dishes daily that are both inspiring and adapted to our patients' health and dietary needs. Each recipe is composed of local ingredients, showcasing a variety of foods in balanced proportions.
Chef David Alessandria selects the cooking methods, delicate oils, and aromatic herbs to preserve the full flavor and nutritional benefits of his culinary creations. Our restaurant continually innovates to offer new, flavorful dishes for our health-conscious clients. Our chef also prepares nutritious meals and beverages tailored to the diverse preferences and dietary needs of each guest.
“To me, sustainable development means living responsibly with future generations in mind. In the culinary field, this involves consuming ecologically and, I believe in eating locally as a powerful action. In my professional life, I prioritise working with regional farmers and suppliers to avoid imports. While our high standards at the clinic present challenges, I strive to balance satisfying our international clientele with offering healthy, diverse cuisine and upholding my sustainability values.”
David Alessandria Chef at Clinique La Prairie
For our guests
For our guests
RESPONSIBLE TRAVEL
Offering our guests the possibility to travel more consciously
The challenge: integrate traveling within our decarbonization roadmap
We are aware that traveling, in particular air travel, is one of the main source of CO2e emissions. Our ambition for the mid-term is to work on a CO2e contribution system to offer our guests the possibility to compensate for their emissions through donations to selected projects that reduce, avoid or remove emissions elsewhere.
COMMITMENT
Consider our guests' emission in our decarbonisation plan.
What we have already achieved since January 2023 What we are working on today
» Critical analysis of different carbon contribution projects
» Measurement of the GHG emissions due to our guests’ air travel
» Follow latest developments in the carbon contribution industry
» Implementation of carbon contribution when coming to Clinique La Prairie
Offering our Guests a stay with less plastic
No plastic in our amenities
Plastic waste is a real problem, especially microplastic that is damaging our planet, including our rivers and lakes, and therefore our health. We would like to be part of the plastic reduction movement by avoiding it as much as we can in our amenities.
COMMITMENT
Having a new amenities policy that privileges more sustainable material.
What we have already achieved since January 2023
What we are working on today
» LCA analysis of the current dry amenities
» Intensify efforts for shampoo and soap bottle upcycling
» Work on rechargeable soap system for rooms instead of individual bottles
» No plastic amenities collection
For our guests
QUALITATIVE INGREDIENTS
Nature provides. Science enables Holistic Health (HH) by Clinique La Prairie was launched in 2021, with potential. HH offers science-backed supplements, upholding the main formulation is plant-based and incorporates a core complex of five
Product
Through HH, we are committed to providing a responsible and respectful product. Our plant-based formulations prioritise respecting our bodies, using only non-GMO, titanium dioxide-free, vegan-friendly ingredients without artificial sweeteners or preservatives . We maintain sustainability standards through ongoing dialogue with partners. As a mid-term objective, HH aims to increase awareness of ingredient sourcing.
The entire team is led by various backgrounds, each valuable skills and experiences enhance our brand development. HH’s ambition to continue the team is committed diversity in diverse backgrounds walk of lifes.
with the idea of bringing CLP’s longevity science to your everyday life and supporting living life to its fullest main elements for longevity: immunity, cognition, anti-oxidation, rejuvenation, and cellular longevity. The bioactive compounds to strengthen the body and mind.
Packaging
by women with each bringing experiences that development. With continue growing, to embracing backgrounds and
HH Packaging is committed to adhering to the highest standards of material efficiency. Our boxes are crafted from high-quality paper, ensuring they are fully recyclable, as are the glass containers used for our products. However, we are always striving to improve our packaging efficiency by reducing material usage. For instance, we offer a refill pocket to our recurring customers, significantly cutting down on additional packaging. Dedicated to avoiding non-renewable resources, we prioritise the use of plant-based materials whenever possible . As a mid-term objective, we are actively working towards achieving plastic-free packaging.
Transport
E-commerce is a crucial component of HH’s business. Our team is working on managing orders and transportation in the most responsible manner in cooperation with selected partners that prioritise environmental considerations in their operations. All our protective wraps and packaging are made from recycled materials and are reused whenever possible . With regards to the impact of our logistics, we are actively working on enhancing delivery efficiency by opening new warehouses closer to our international markets.
For our guests
RESPONSIBLE INNOVATION
Science & innovation, 0ver 90 years’ expertise in life science
Clinique La Prairie stands out for its scientific approach to innovation. We are indeed pioneers in the field of preventive medicine and longevity. We are also regularly advised by our prestigious Scientific Committee that ensures that our services are science-based and that our technologies are cutting-edge.
Sustainability is a key component of innovation. Especially in the field of longevity, it is essential to work with responsible products and partners. Working on innovation and new technologies means an increasing awareness of the importance of upcycling and seeking to maximise the value of used materials. The Innovation team strives to create as many synergies as possible with the local biomedical start-up ecosystem.
“Coming from a psychology background, I earned a PhD in neuroscience in 2014. Two years ago, I joined Clinique La Prairie’s Innovation team, where I am committed to discovering sustainable, science-based technologies and to fostering a culture of continuous learning. It is our department’s duty to maintain environmental awareness. Biodiversity stress, climate change, acidification, and other environmental perturbations are key components of human health. Therefore, it makes perfect sense for us to increase our awareness and recognise the effects of the exposome on our health and longevity. Including these notions in our work is the first step toward cultivating a culture that is respectful and caring towards our planet.”
Isabel Garcia Neuroscience and Psychology Senior Researcher
Paying attention to raw materials
One of our core pillars is nutrition. The Innovation team is deeply focused on developing new lines of food supplements for longevity, paying close attention to the quality of ingredients that are chosen. In fact, our team ensures that any new product is developed using methods that are nonpollutant while at the same time seeking to optimise its nutraceutical benefits.
Mounting studies suggest that food diets that maximize the intake of vegetal proteins and avoid red meat are optimal for longevity. By adopting nutrition patterns that reduce the consumption of animal proteins, we can significantly decrease the carbon footprint and biodiversity impact of our food on the planet.
Prioritising noninvasive technologies
Our Innovation team is constantly on the lookout for cuttingedge technologies that provide the best assessments and treatments for longevity. We prioritise devices and machines that are non-invasive, smart, energy-efficient, and that generate minimal waste.
For instance, the team is exploring the incorporation of reusable continuous monitoring devices to track the health of our guests in a non-invasive way and to reduce nonrecyclable waste. This example highlights our team’s daily challenge: discovering new technologies that minimise waste, consume less energy, and adhere to the highest luxury, medical and hygiene standards.
Working locally and closely
Since Clinique La Prairie has its origin in Switzerland, many of our collaborations are indeed Swiss partners. To boost our local economy, we prioritise working with local labs and establishing partnerships within the Swiss biomedical ecosystem. For example, we have established very exciting partnerships with local biomedical start-ups that give us access to frontier diagnostics on longevity.
