Read all about it : The Pharmacy Show pre-show Newspaper 2019 by CloserStill Media

IN JUST TWO DAYS! FOLLOW THESE SIMPLE STEPS TO TAKE THE STRESS OUT OF REVALIDATION. WRAP-UP 2019 AND GET AHEAD OF THE GAME FOR 2020. Your revalidation journey made simple...

PREPARE FOR YOUR NEXT APPRAISAL

Training Session

PHARMACY SHOW REVALIDATION ROUTE

IDENTIFY GAPS IN YOUR LEARNING AND PLAN YOUR ACTIVITIES

This could be anything from things you need to improve on or something new you have to complete training on. Check out The Pharmacy Show programme online www.thepharmacyshow.co.uk/programme

WHAT BETTER PLACE TO FIND ONE THAN THE PHARMACY SHOW

Tip!

PEER TO PEER With over 9,200 pharmacy professionals in attendance and unparalleled networking opportunities, it’s easier than you think!

Tip!

DISCOVER WHAT’S ON AT THIS YEAR’S SHOW

With 120 hours of Free Training there is something for everyone.

REGISTER FOR YOUR FREE TICKET TO THE PHARMACY SHOW www.thepharmacyshow.co.uk/map And accomplish the bulk of what you need to revalidate.

REFLECT ON YOUR LEARNING

FULL CONFERENCE PROGRAMME

Many of you are already reflective practitioners, Pharmacy even if you don’t think it! Show revalidation It’s just a case of recording the things you’ve done to Tools for Funding Cuts improve outcomes for patients or service users. FMD

FINAL STAGE

SEE PAGE 7

SUBMIT ALL RECORDS VIA MYGPHCONLINE SYSTEM

SEE PAGES 11-18

REVALIDATION ACHEIVED FIND YOUR PEER AT THE PHARMACY SHOW! What better way to get ready for your 2020 appraisal and ticking one more job off your to-do list?! Use the peer-to-peer hour at The Pharmacy Show to arrange your peer discussion in advance or simply network with your colleagues who are also looking for a peer.

PHARMACY SHOW 2019 CONFERENCE PROGRAMME

RESTAURANT

CLINICAL THEATRE

DAYONIX PHARMA

PJ78

Editorial sponsors

In association with

SUNDAY 6TH OCTOBER

09:20 10:05

Building for the future - the national perspective Simon Dukes, Chief Executive, Pharmaceutical Services Negotiating Committee

10:15 11:00

Leaders Panel: Working together for better community pharmacy Peter Cattee, Chairman, Association of Independent Multiple Pharmacies; Malcolm Harrison, Chief Executive Company Chemists’ Assocation; Mark Lyonette, Chief Executive, National Pharmacy Association; Simon Dukes, Chief Executive, Pharmaceutical Services Negotiating Committee

11:10 11:55

CLINICAL THEATRE

CPCF Roadshow: The PSNC team updates and answers your questions on the five-year deal Alastair Buxton, Director of NHS Services, Pharmaceutical Services Negotiating Committee; Simon Dukes, Chief Executive, Pharmaceutical Services Negotiating Committee; Zoe Long, Director of Communications and Public Affairs, Pharmaceutical Services Negotiating Committee; Gordon Hockey, Director of Operations and Support, Pharmaceutical Services Negotiating Committee; Mike Dent, Director of Pharmacy Funding, Pharmaceutical Services Negotiating Committee

12:05 12:50

Primary Care Networks and local pharmacy teams - LPC perspectives Michael Lennox, Chief Executive, Somerset LPC; James Wood, Chief Executive, Community Pharmacy, Surrey & Sussex; Ruth Buchan, Chief Executive, Community Pharmacy West Yorkshire; Nick Kaye, Associate Chief Executive, Cornwall LPC

13:00 13:45

Revalidation 2019: what you need to know, and do next Mark Voce, Director of Education and Standards, General Pharmaceutical Council

13:55 14:40

NHS Community Pharmacist Consultations - the NHS111 and GP pathways Anne Joshua, Head of Pharmacy Integration, NHS England & NHS Improvement; Bruce Prentice, Clinical Lead, Cheshire & Merseyside, Lancashire & South Cumbria NHS England & NHS Improvement

14:50 15:35

Primary Care Networks and community pharmacy: what you need to know Michael Lennox, Local Integration Lead, National Pharmacy Association

15:45 16:30

Public health, the prevention of illness and the Quality Payment Scheme Jill Loader, Deputy Director, Pharmacy Commissioning, NHS England & NHS Improvement

16:40 17:25

The NHS Long Term Plan: leading from the front line Aneet Kapoor, Chair, Greater Manchester LPC

Osteoporosis Nipa Patel, GP Practice Clinical Pharmacist Ind Pres, Sunnymmed Practice

10:00 10:30

Delivering NUMSAS in community pharmacy Anne Joshua, Head of Pharmacy Strategy, NHS England and NHS Improvement

10:40 11:10

Prescribing in renal Kathrine Parker, Highly Specialist Renal Pharmacist, Manchester University NHS Foundation Trust

11:20 11:50

Diabetes Sanjay Tanna, Clinical Pharmacist, St Pauls Medical Centre Natasha Jacques, Principal Pharmacist- Specialist Services, University Hospitals Birmingham NHS Trust

12:00 12:30

English Deprescribing Network Emma McClay, Medicines Optimisation Pharmacist at Sunderland CCG and NICE Medicines and Prescribing Associate, English Deprescribing Network

12:40 13:10

Addressing influenza vaccine effectiveness; an update on advice for influenza vaccine options for 2019/20 flu season Dr Roger Henderson, Senior GP and Media Medic, Senior GP and Media Medic

13:20 13:50

HPV Vaccination

14:00 14:30

Advanced Clincial Practice: Follow the yellow brick road! Stephen-Andrew Whyte, Paediatric Advanced Clinical Practitioner, Senior Lecturer and Course Director, Hammersmith & Fulham GP Federation

14:40 15:10

Community pharmacies role in Medicines safety improvement programme Richard Cattell, Deputy Chief Pharmaceutical Officer, NHS England and NHS Improvement

15:20 15:50

Mental Health Andrew Down, Deputy Chief Pharmacist, Worcestershire Health and Care NHS Trust

PJ68

IN ASSOCIATION WITH

Supporting self care: community pharmacy and the consumer medicines industry Neil Lister, Managing Director, UK & Ireland, Perrigo New partnerships to alleviate chronic disease and champion health ageing and wellbeing Erik Nordkamp, Managing Director, Upjohn Division, Pfizer

11:10 11:55

Building engagement in multidisciplinary Primary Care Network teams Bruce Warner, Deputy Chief Pharmaceutical Officer, NHS England & NHS Improvement Ros Cheeseman, Midlands & Regional Pharmacy Dean, Health Education England

12:05 12:50

Pharmacy in France: what’s the fuss about? Olivier Picard, Newdays Pharmacy and Board Member, National Pharmacy Association; Gareth Jones, Head of Corporate Affairs, National Pharmacy Association

13:00 13:45

The NHS Long Term Plan and what it means for Community Pharmacy Ed Waller, Director of Primary Care Strategy, NHS England & NHS Improvement

13:55 14:40

Community pharmacy from the outside looking in: strategies for a sustainable future Neil Lister, Managing Director, UK & Ireland, Perrigo; Erik Nordkamp, Managing Director, Upjohn Division, Pfizer

14:50 15:35

Service development and the Long Term Plan Melissa Burnley, Head of Services, Community Pharmacy West Yorkshire; Debby Crockford, Chief Executive, Community Pharmacy South Central; Adam Irvine, Chief Executive, Community Pharmacy Cheshire & Wirral; Helen Musson, Chief Officer, Community Pharmacy, Hertfordshire, Representative from Numark

15:45 16:30

From now to next: change and the NPA’s plan for delivering change Nick Kaye, Board Member, National Pharmacy Association; Michael Lennox, Local Integration Lead, National Pharmacy Association

ENNOGEN

Pi55

BIOS LINE

Atrial fibrillation - size of the prize (part 1) Paul Wright, Lead Cardiac Pharmacist, Barts Heart Centre, Barts Health NHS Trust

16:40 17:10

Managing minor illness - clinical perspectives Paula Russell, IPMO Lead, Cumbria and North East ICS

09:20 09:50

Hypertension and increased CVD risk - size of the prize (part 2) Paul Wright, Lead Cardiac Pharmacist, Barts Heart Centre, Barts Health NHS Trust

10:00 10:30

Antimicrobial stewardship in community pharmacy Dr Wasim Baqir, National Pharmacy Lead (Care Homes), Pharmacy Integration Programme, NHS England and NHS Improvement; Ola Oloyede, Chief Pharmaceutical Officer’s Clinical Fellow, Public Health England

10:40 11:10

Early recognition of sepsis and community pharmacy Mark Clymer, Clinical Fellow to CPPE director, Chief Pharmaceutical Officer’s Clinical Fellow, CPPE

11:20 11:50

Evolving developments in the management of COPD Toby Capstick, Consultant Pharmacist - Respiratory Medicine, Leeds Teaching Hospitals NHS Trust

12:00 12:30

Specialist Pharmacy Service - clinical perspectives community pharmacies Justine Scanlan, Head of Specialist Pharmacy Service, NHS England and NHS Improvement

12:40 13:10

Asthma: an update on current treatment guidelines

13:20 13:50

Care of the elderly Gopal Lavda, GP practice pharmacist, Northwood group practice

14:00 14:30

Experiences of working in NHS 111

14:40 15:10

NHS England & NHS Improvements session, topic tbc

15:20 15:50

Mental Health and depression

16:00 16:30

Medicines Safety

& WELLBEING

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DON’T MISS THE SESSION ABOUT: Building for the future - the national perspective Simon Dukes, Chief Executive, Pharmaceutical Services Negotiating Committee Sunday 6th October 09:20 - 10:05 Keynote Theatre

Community pharmacies that provide needle exchange will be asked to test patients for hepatitis B as part of the drive to eliminate hepatitis B. Further services that support the drive on reducing antibiotic resistance may be introduced. This might include testing for strep A and CRP. All pharmacies will have to progress to healthy living pharmacy level 1 as an essential element of the new contract. The reach of the mandated annual health campaigns that community pharmacies take part in will be extended and

People are getting more used to a digital age and obtaining more goods through internet shopping and apps. There are several NHS compatible apps that support patients to order their repeat prescriptions online and pharmacies offering on-line consultations. Many people expect added convenience and home or work delivery.

EPS has also supported the increase in robotic dispensing. Automation of dispensing is thought to free up pharmacy team time and reduce errors. Although automation is common in large volume dispensaries, smaller pharmacies do not gain the benefits. The Government, however, has committed to pursue legislative change that will allow all pharmacies to benefit from the efficiencies of hub and spoke dispensing.

These two factors; the introduction of EPS; and the drive

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Pre-show newspaper - September 2019

aligned to the equivalent campaigns in general practice as part of effective integration across PCNs. This will open the opportunity to manage smoking cessation and weight management with local partners. The Pharmacy Integration fund and the PCN Testbed programme will be used to test a range of additional prevention and detection services, which if found to be effective and best delivered by community pharmacy, could (with appropriate training) be mainstreamed within the CPCF over the course of the settlement period. Every year these new elements of the pharmacy contract will need to be agreed and implemented. There is almost £250million of unallocated funds that will need to be diverted into new services. Continued on p2

NHS Digital is making great progress with the implementation of electronic prescription service (EPS) and no wonder as it is predicted to save the NHS £130 million. The first CCG has now implemented EPS in all practices meaning that all prescriptions can be sent digitally. As more patients nominate their preferred pharmacy then all paper prescriptions can be avoided. From generation, through dispensing, pricing and reimbursement to information to commissioners, every element is paper free. for on-line convenience have come together to drive the uptake in on-line pharmacies. If people nominate an on-line pharmacy, they usually get their medicines delivered to their home a couple of days after ordering. There is no doubt that this sector is growing, with many of the more traditional pharmacies offering a similar service.

ACTIKID

PROFESS & CA

PE35

THE EFFECT OF DIGITALISING CARE Nominations will become an important factor for the success of a pharmacy. The volume of nominations will determine the volume of prescriptions as the old-fashioned collection of paper prescriptions from doctors’ surgeries is lost. Nominations will drive the competition between on-line pharmacies and the more traditional bricks and mortar pharmacies.

PC55

CHEMIST + DRUGGIST PC51

PE30

BESTWAY MEDHUB

Much has been said about the maintenance of the global sum at the current level for the next 5 years, but little has been said about the opportunities to fundamentally change the format of community pharmacy that the contract opens. The community pharmacy consultation service will replace the NHS Urgent Medicine Supply Advanced Service as well as local pilots of the Digital Minor Illness Referral Service. Patients can be referred to community pharmacy from NHS 111 for minor ailments and emergency supply of medicines. This will be expanded to include referrals from GPs, urgent care centres, on-line NHS 111 and perhaps A&Es.

PC63

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RB UK

PHARM SEEKE

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PF30

DENWARD

PHARMACY CONTRACT: THE GATEWAY TO THE CLINICAL COMMUNITY PHARMACIST We have heard the rhetoric of community pharmacies being a ‘vital and trusted part of the NHS’, but now we have a contract that will test both sides of the table to provide and to deliver. There is little doubt that the new contract is bold, but much of it is unwritten and will depend on the developing relationship between pharmacist, the negotiators and their paymasters.

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CloserStill reserve the right to amend content without prior warning. The conference has been brought to you by CloserStill Media in association with our partners and sponsors. The views and opinions of the speakers are not necessarily those of CloserStill Media or of our partners and sponsors. Sponsors have not had any input into the programme except where an individual session states so.

WHEN: Monday 7th October WHERE: Catering Area WHY: To find your peer for revalidation (and free tea and cake!)

PRIMARY CARE

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Service development

SEE PAGE 28

www.thepharmacyshow.co.uk

6-7 October 2019

All Pharmacy professionals will need to carry out and record: • FOUR CPD RECORDS • ONE PEER DISCUSSION • ONE REFLECTIVE ACCOUNT •

DON’T MISS THE SESSION ABOUT: Electronic Prescriptions and Digital Exemptions - the latest on EPS. Jo Lambe, Senior Project Manager, NHS Digital Sunday 6th October 09:25 - 09:55 Technology Theatre Continued on p12

JOIN US FOR TWO SHOW STOPPING DAYS ON THE 6TH-7TH OCTOBER 2019 AT NEC BIRMINGHAM Register you and your team for a free pass: www.thepharmacyshow.co.uk/snews or call 0203 978 1667 // 0207 013 4992

www.thepharmacyshow.co.uk

6-7 October 2019

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6-7 October 2019

CONTENTS National pharmacy NHS 111 referral service

What’s on at the pharmacy show this year?

The effect of digitalising care

Conference programme

PHARMACY CONTRACT: THE GATEWAY TO THE CLINICAL COMMUNITY PHARMACIST Continued from p1

12 - 15

Pharmacy Show Floorplan

Exhibitor list

Expanding your Private Vaccination Service

Decisions, decisions

Your revalidation journey in just two days

The NPA urges us to go ‘forwards in partnership’

Who wants to talk about fraud?

The contract recognises the role of community pharmacy in medicines safety. A medicines reconciliation services will be introduced to ensure that changes made within secondary care are implemented in primary care. In addition there is support for structured medication reviews, although it is not clear how these will be delivered. The new medicines service will be maintained and expanded to include other medicines. The pharmacy quality payments scheme has a new name the pharmacy quality scheme (PQS). As expected elements of the previous scheme will move into essential services as new elements are brought in. The most surprising is the sweetened beverages element where the NHS is clearly directing what can and can’t be sold in a pharmacy. This may have significant implications for some.

Many pharmacies are experiencing financial difficulties. This new contract does little to relieve this, of funding over the next 5 years. However, this is dependent on a change in community pharmacy, where a larger element of the funding will depend on clinical services delivered on direct referral or within new services. Many would applaud the direction of travel and welcome a contract that facilitates a change that has been required for many years. But the success will depend on continued effort of both sides and the willingness of community pharmacy to embrace the change in direction.

Most importantly some enablers are being put in place. Part of the PQS pharmacies will receive a payment to engage with PCNs. Education and training will be supported by Health Education England and money will be spent on the pharmacy IT enablers. There are also plans to review the reimbursement process to make this more efficient and to look at different dispensing models to free up pharmacy staff at the front line. These are, perhaps some of the most important elements of the contract agreement and important to support the integration of community pharmacy, both digitally and through enhanced capability.

@thepharmacyshow

TWO GAME-CHANGING DAYS WHERE YOU CAN…  Get to grips with the new community pharmacy contract settlement and funding plans. How will your pharmacy benefit? How can you realistically implement more clinical services? When will you be expected to integrate with your local Primary Care Network? 

Come together to survive and thrive. Meet with 100s of leading suppliers who can help you implement exciting new technologies to transform your pharmacy. Engage with peers who are going through similar experiences to learn, innovate and work more collaboratively.



Build on your revalidation records and find a peer. With the first year of revalidation under your belt, it’s time to focus on building on your four CPD records, carry out a peer discussion and start your reflective account record. We have it all covered.



Explore evolving your role. Your career progression and understanding your development needs is prioritised throughout the programme. Understand how you can engage with your local Primary Care Network and become an even more important part of your patient’s life.

CO-LOCATED EVENT AIM CONFERENCE AIM, the membership organisation representing community pharmacy businesses with multiple pharmacies, will be hosting its annual Superintendents forum meeting at The Pharmacy Show this year. A must have meeting for all Superintendents within the AIM member organisations.

THANK YOU TO OUR PARTNERS IN ASSOCIATION WITH

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www.thepharmacyshow.co.uk

6-7 October 2019

National pharmacy NHS 111 referral service to launch on October 29 Pharmacies across England will receive £14 for each consultation resulting from a referral from NHS 111 under a new advanced service launching at the end of October. Pharmacies in England can from September 2 register their interest in providing the Community Pharmacist Consultation Service (CPCS), which will see them receive referrals from NHS 111 from October 29 for minor illnesses – such as rashes, constipation and vaginal discharge – and urgent medicines supply. The advanced service follows on from two pilots – the Digital Minor Illness Referral Service (DMIRS) and the NHS Urgent Medicine Supply Advanced Service (NUMSAS) – and aims to establish community pharmacy as the “first port of call” for low acuity conditions, as well as reduce demand on urgent care services, NHS England said. Pharmacies must meet a set of requirements to provide the service and will receive £14 for every consultation completed – either over the phone or face-to-face – following a referral from NHS 111. As set out in the five-year funding contract in July, pharmacies signing up to provide the CPCS by December 1 will receive a £900 “transition payment”, and those who do so by January 15 will get £600.

How will the service work? Under the CPCS, an NHS 111 advisor will refer a patient to a participating pharmacy via a dedicated IT system – which pharmacies must check at regular intervals – and advise them to call the pharmacy, so a pharmacist can assess their need for an urgent medicine supply, NHS England explained. The consultation can be conducted entirely over the phone in certain circumstances, such as if a patient does not need to pick up a prescription. However, the pharmacist may deem it necessary to invite the patient to attend a face-to-face consultation before making an emergency supply, it added. As well as emergency supplies, referrals may lead to pharmacists giving advice, providing over-the-counter medicines, referring patients to locally commissioned

pharmacy services, or to other appropriate services and healthcare professionals, NHS England said. The service must not be actively promoted to the public and should not be used as a replacement for the normal repeat prescription ordering and dispensing processes, the commissioning body stressed.

Service requirements Pharmacies participating in the service must have a consultation room and from April 2020 be able to access the CPCS IT system from the room. Pharmacists delivering the consultations must have access to the summary care record and the pharmacy’s shared NHS mail inbox. It will initially fund a CPCS IT system to manage the referrals and log the outcomes. However, by 2021 contractors will be expected to have decided on the IT system they wish to use to continue to deliver the service. From October 29, pharmacies signed up to provide the CPCS will only receive referrals from NHS 111, but NHS England expects to add additional “strands” to the service –such as GP and urgent care referrals – following pilots, it said. Pharmacies can sign up to the service – and claim their £900 transition payment – on the NHS Business Services Authority website.

NOT SURE ABOUT THE NEXT STEP IN YOUR CAREER? C+D – in association with the Pharmacy Show – will be running four must-see sessions to give pharmacists a valuable insight into the range of options out there. Join us at The Professional Development & Careers Theatre. More information about the speakers and the agenda can be found at: https://www. chemistanddruggist.co.uk/careers-sessions-event-pharmacy-show-2019?cid=PRI-CAMPAIGNCAREERS-PRICELIST-2019-0902

JOIN US ON SOCIAL AND WIN A TEAM NIGHT OUT TO CELEBRATE AT THIS YEAR’S PHARMACY SHOW With something for everyone at this year’s show, we are running a special competition. Register a team of 5 or more and send a group tweet to @Pharmacyshow #PharmacyUnited and be in with a chance of winning £250 to spend on a team night out at this year’s event. This year we are running the #PharmacyUnited campaign to reinforce that we are ALL in this together. Share news, ask questions, start debate...

Pharmacies can sign up to provide the NHS 111 referral service from September 2

SIGN UP TO YOUR EXCLUSIVE MEET THE BUYER PROGRAMME What will you get if you enrol on the Meet The Buyer Programme? VIP Delegate Pass • Free VIP pass to The Pharmacy Show on 6-7 October 2019 at the NEC Birmingham • Up to 12 free passes for your team to attend The Pharmacy Show • Private VIP lounge for networking and meetings • Front row seating in the Keynote Theatre • Complimentary tea & coffee • Bespoke Product Catalogue & App

Priority access to products and services on offer by exhibitors enrolled in the programme • Meetings set-up with the key exhibitors you want to visit • Exclusive preview on all new products and services at the show • Get in touch with exhibitors you want to work with before the show

Join the conversation #pharmacyunited

• You initiate the meetings, so you won’t be bombarded

WWW.THEPHARMACYSHOW.CO.UK/MTB

www.thepharmacyshow.co.uk

6-7 October 2019

FLARIN Unique Lipid Formulated Ibuprofen Improving pain relief choice in pharmacy What makes Flarin ibuprofen different?

Managing Joint pain

Flarin is the only ibuprofen available with a unique lipid formulation. Flarin® utilises a lipid-based drug delivery system, which means the lipids in Flarin® encase the ibuprofen1. This has important effects on the absorption of ibuprofen and unique clinical benefits have been demonstrated with Flarin. The ibuprofen stays encased in the lipids rather than dissolving in the stomach acid, helping to shield the stomach from damage. The lipid ibuprofen then travels to the small intestine where the lipids are broken down for absorption into the gut lymphatic system2.

Joint pain is a common complaint, with around 10 million people in the UK experiencing joint pain almost daily4. Some will experience pain and discomfort that limits movement; in some cases this can be debilitating. While there are many potential causes, joint pain is frequently caused by injuries or arthritis. Pain in the knee is particularly common. Lifestyle measures such as maintaining a healthy weight and keeping active can help to reduce the impact of joint pain. Medication such as ibuprofen can also be an important part of the pain relief approach as it helps to reduce inflammation. It is important that consumers, together with their pharmacist, understand the range of medication options available so that they can choose the medication that is right for them.

Improving pain relief choice in pharmacy Flarin® is a new generation of ibuprofen, providing consumers and pharmacists with a new treatment option for joint pain. It is the first and only OTC ibuprofen (200mg soft capsule) medicine with this unique lipid formulation. Because of this lipid formulation, it is also the only OTC ibuprofen (at a maximum dose of 1200mg/day) clinically proven to be as effective as prescription-strength ibuprofen (2400mg/day) at reducing joint pain3. No other ibuprofen is more effective for joint pain. A recent study (FLARE) found that taking two lipid ibuprofen capsules (2x200mg) three times a day for five days compared to standard ibuprofen provided 86 per cent of patients with improvement in their knee pain flare-ups3. Patients also reported a reduction in stiffness and swelling. They had a lower incidence of gastrointestinal (GI) side effects than with prescription strength ibuprofen dose3 as Flarin’s unique lipid formulation helps shield the stomach from damage.

Flarin 200 mg soft capsules. Ibuprofen. For the relief of rheumatic or muscular pain, pain of non-serious arthritic conditions, backache. Information about this product, including adverse reactions, precautions, contraindications, and method of use can be found at http://www.mhra.gov.uk/spc-pil/index.htm Legal Category: P. MA holder: infirst Healthcare Ltd, Central Point, 45 Beech St, London EC2Y 8AD. References: 1. Data on file 2018 – infirst Healthcare Ltd. 2. Trevaskis et al., 2015, Vol 14; 781-803: ‘From sewer to saviour — targeting the lymphatic system to promote drug exposure and activity’. Nature Reviews Drug Discovery. 3. Bierma-Zeinstra,S.M.A. et al Osteoarthritis and Cartilage, 25(2017) pp.1942-1951. 4. Accessed Dec 2017 at: https://www.britishpainsociety.org/media resources.PP579 2019

KEY FACTS: • Lipid-based drug delivery system1 • As effective as prescription-strength ibuprofen3 • Clinically proven relief from joint pain3 • Lipid formulation helps shield the stomach from damage3

Lipid Formulated Ibuprofen – Improving pain relief choice in pharmacy Angela Chalmers, GP and Community Pharmacist Dr Robin Bannister, CEO Strategy and Business Development, SEEKACURE Ltd Sunday 6th October 11:00 - 11:30 PUBLIC HEALTH & WELLBEING THEATRE

Home comforts – are pharmacists best placed in a community setting? NHS England’s latest initiative to improve the quality of patient care has re-opened discussions concerning where pharmacists are most effective – in a community pharmacy setting or from within a GP practice? The ‘NHS Long-Term Plan’, published on 7 January 2019, has pledged £4.5bn in funding over the next decade for community healthcare. The document proposes to fund “expanded community multidisciplinary teams aligned with new primary care networks” of GP surgeries covering between 30,000 and 50,000 patients. Although the new plan outlines making greater use of pharmacists’ skills and opportunities to offer better healthcare outcomes for patients, there is some ambiguity as to where they should reside. Location, location, location? In 2016, NHS England pledged to invest £100m to fund placing 1,500 additional pharmacists into GP practices. However, with the funding for practices non-recurring three years later, some GPs are now struggling to sustain the employment of pharmacists and are looking to shed costs.

This trend has prompted senior influencers, such as the president of the National Association of Primary Care (NAPC) Professor James Kingsland, to suggest that community pharmacies and general practices need to work collectively in a different way. Funding challenges To make the NHS Long-Term Plan’s lofty ambition a reality, pharmacy bodies have called for clarification and assurances over the availability of funding. In October 2018, the Pharmaceutical Services Negotiating Committee (PSNC) ensured that community pharmacy funding will remain unchanged for the 2018/19 financial year at £2.59bn, despite attempts by the Government to cut spending. While this news has been welcomed, most pharmacists would suggest that a funding overhaul is still needed to allow the sector to achieve the NHS’s vision.

An annual survey* published by Chemist+Druggist has revealed the impact of funding cuts on pharmacy owners in England in 2018. 97% of English contractors made one or more financial cutbacks to their pharmacy business, with almost two-thirds of respondents admitting they had postponed plans for investment. In addition, 63% conceded that funding cuts were the biggest threat to their business, followed by category M clawbacks (13%) and increased competition from other providers (5%). Community pharmacies for the 21st century Community pharmacies could hold the key to adopting a more clinically focussed approach and engaging more closely with patients. But this utopia requires forward-thinking pharmacies to invest in modern technologies, from patient medication record software and robotic dispensers to cloudbased portals for logging dispensing errors and electronic prescription services. Notwithstanding the continued uncertainty surrounding funding, pharmacy owners do not have to put their investment strategies on hold indefinitely. Specialist and alternative finance providers can assist pharmacists in their professional finance requirements with a range of flexible solutions to facilitate their technology needs, whether you a first-time buyer or an existing business owner looking to enhance the premises you already own. 2019 is set to be a year of increased responsibilities and opportunities in the pharmacy sector. With the right support, community pharmacists can be trailblazers for the NHS Long-Term Plan through offering a wider variety of pioneering services and more personalised interactions to make a tangible difference to their patients’ lives. *Revealed: impact of funding cuts on pharmacy owners in England in 2018, Chemist+Druggist, December 2018. https://www.chemistanddruggist.co.uk/ feature/revealed-impact-funding-cuts-pharmacy-owners-england-2018

www.thepharmacyshow.co.uk

6-7 October 2019

Join us at The Pharmacy Show where we will be presenting your new look Pharmacy Manager. We have listened to YOU. We have made your Pharmacy Manager work harder. We are on a continuous improvement journey where we listen, act, improve (for YOU!) Your new look Pharmacy Manager includes a modernised intuitive, interface for easy navigation and the introduction of an intelligent dashboard with dynamic tiles, helps improve the user experience. Pharmacy Manager is evolving to work harder to ensure YOU can work smarter. cegedimrx.co.uk/pharmacymanager

www.thepharmacyshow.co.uk

6-7 October 2019

WHAT’S ON AT THE PHARMACY SHOW THIS YEAR? The 2019 show is packed with new and improved features, all specifically designed for you to maxmise your business needs and get ahead during these changing times.

RB FOR SELF-CARE ZONE

NUMARK BUSINESS ZONE

CPPE INTERVIEW DROP IN CLINICS

EMIS LOUNGE

Designed to give pharmacists the tools needed to improve and promote self-care within the community.

Designed specifically to support pharmacy owners in the changing times ahead.

CPPE are providing coaching clinics to help you with interview techniques needed to secure your next job.

Join us for a tea or coffee and find out what we’re doing to support longer, healthier lives for patients today and tomorrow.

PERFECT FOR  Community engagement  Clinical upskilling

PERFECT FOR  Consultancy style advice  Pumping profitability  Staff planning

FLU-JAB TRAINING

MEET THE BUYER PROGRAMME

THE VIP LOUNGE

PEER-TO-PEER HOUR

Take part in live flu vaccination and CPR training sessions at a discounted rate across 2 days.

Be part of an exclusive programme for pharmacy buyers, providing you with all the tools to effectively source the best new products at The Pharmacy Show.

The home to the most senior decisions makers in the pharmacy market. With free refreshments and seating, this is the key place to network at the show.

Tick-off one of your 2020 jobs off your to-do list by pre-arranging your peer-to-peer session or find one during this hour over a cup of tea and slice of cake!

PERFECT FOR  Instant new practical skills  Skill advancement

PERFECT FOR  Sourcing new products and services  Community engagement

PERFECT FOR  Personal development  Career advancement

PERFECT FOR  Building your little black book

PERFECT FOR  Enhance patient service  Networking

PERFECT FOR  Achieving revalidation  Getting ahead of 2020 tasks

FIND ALL INFORMATION ON: WWW.THEPHARMACYSHOW.CO.UK/WHATS-ON

www.thepharmacyshow.co.uk

6-7 October 2019

Your pharmacy training pa ner

Market leading self-care support Thanks to changes in NHS CCG guidance, more and more customers are coming to pharmacy to get your help in managing minor conditions. At RB, we’re committed to giving your team the knowledge and confidence to make the right self-care recommendations. That’s why we’re hosting the Self-Care Zone at the Pharmacy show. RB is the OTC market leader in several therapeutic categories, with number one brands including Nurofen,* E45† and Scholl‡ in our portfolio. Our series of talks in the Self-Care Zone will use our market leading products to demonstrate what you can implement to stimulate self-care in your own community. We’ll also give you details of the dedicated training and support we can offer your business.

Visit the RB Self-Care Zone to learn about the major opportunities in key minor ailments: MINOR PAIN AND FEVER Fin Mc Caul • Common misconceptions in OTC pain relief • Recommending the right relief for your customers.

MILD DRY SKIN AND DERMATITIS Rod Tucker • Skincare in the modern world • How to make your pharmacy a specialist destination for skincare.

ATHLETE’S FOOT, WARTS AND VERRUCAE Sunil Kochhar Straightforward Skincare

• Why common foot conditions are a target for self-care • How your pharmacy could benefit from a dedicated footcare service.

*Nielsen value sales data L4W 23/03/19. †Nielsen RMS ScanTrack Data to WE 23.02.2019. ‡Nielsen MAT February 2019 Total Footcare Value Sales Total Coverage. UK/CC/0419/0011 Date of preparation: May 2019

www.thepharmacyshow.co.uk

6-7 October 2019

NATURAL PHARMACY BUSINESS MAGAZINE... are delighted to bring you the 2019 Natural Pharmacy Business Product Awards in association with the Pharmacy Show. The awards will receive votes in print, digital and at the show where our winners will be announced live on our stand on Monday 7 October. The awards are designed to recognise and reward the true ‘hero’ healthcare products in community pharmacy. The natural treatments, remedies and supplements that are an integral part of your retail offering and have proven to be especially popular and effective over the previous 12 months.

This year’s categories include: Best Mother & Baby Care

RX ADVISOR HAS ONCE AGAIN TEAMED UP WITH THE PHARMACY SHOW 2019 TO BRING TO YOU AN UPDATED, CPD ACCREDITED, AND, MORE EFFICIENT FACE-TO-FACE FLU JAB TRAINING WORKSHOP EXCLUSIVELY FOR DELEGATES. This 1-hour workshop session is combined with comprehensive online learning to ensure that pharmacists are well prepared to deliver the 2019/2020 NHS flu vaccines. Private PGDs are also covered as part of the training and for an additional fee pharmacist can purchase a private flu PGD too.

FROM

£89 INSTE

AD OF £129

The course is now approved by the CPD accreditation service and is updated to exceed the Public Health England core curriculum and national minimum standards. It also covers the important new vaccines to be used in 2019/2020 and exceeds the requirements of the Royal Pharmaceutical Society and General Pharmaceutical council.

Best Body Care & Beauty Best Supplement Best New Best Herbal

The course is designed in a manner so that it is as simple as possible for pharmacists to complete. The workshop and online resources provide excellent presentations on everything that is required to deliver a competent and safe service to patients. We provide excellent support to all delegates to ensure that everyone passes the required assessment.

GO TO WWW.NATURALPHARMACYBUSINESS. COM/AWARDS OR VISIT NATURAL PHARMACY BUSINESS AT STAND PD77 TO VOTE AND FIND OUT THE WINNERS.

PLACES AT THE WORKSHOPS ARE LIMITED AND EXCLUSIVE TO PHARMACY SHOW DELEGATES BOOK HERE: thepharmacyshow.co.uk/flu-jab-training-workshops

Eczema is a multidimensional skin condition Eczema is a multidimensional skin condition which can affect patients and their families psychologically, socially and sometimes financially. Characterised by red, inflamed and itchy skin, it is estimated that up to 15 million people in the UK could be living with eczema. Affecting up to 20% of children and 6% of adults, eczema has many forms, with Atopic Eczema being the most common. Although the exact cause is unknown, eczema is a combination of genetic and environmental factors which result in a defective skin barrier, making the skin of sufferers more susceptible to sensitisers, irritants, allergens and pathogens. Common triggers which can cause eczema to flare-up include irritants and sensitisers, such as SLS, parabens and fragrances, as well as soaps, clothing, stress, food, hormonal changes and exercise, including swimming. Identifying a patients trigger can help them avoid it, seems simple when you’re changing from a soap to a soap substitute however not so feasible with hormonal changes. Irrespective of severity, emollients form the basis of managing dry skin conditions such as eczema however patient adherence is crucial to successful emollient therapy. Finding the right emollient that works for a patient can be a lengthy process. An important part of this journey is making sure that they are aware of how to apply the emollient correctly, in terms of technique, quantity and frequency. Incorrect technique can sometimes lead to a patient’s skin becoming more irritated and a worsening of their condition. Under these circumstances they may stop using the emollient believing that the treatment is not working for them when in fact, with correct application it may actually have worked. Pharmacists are in a prime position to help educate patients on correct emollient application – smooth gently onto the skin in the direction of hair growth, liberally and frequently at least 2-4 times a day. Those with very dry skin may require more frequent applications or a greasier emollient. When looking at adherence patient choice and circumstances should also be taken into account, for example, how many patients with very dry skin are going to want to wear a greasy ointment to school or work? Not many! Sometimes, a number of different products of varying greasiness may

be a better option than just one product. Patients should also be reminded to continue using their emollient after their skin improves to prevent further flare-ups. AproDerm® is a complete range of emollients which are free from SLS, parabens, colours and fragrances as well as being cruelty free and suitable for vegetarians. Available on the NHS and to buy the whole range, consisting of creams, a gel and ointment, is suitable from birth and includes AproDerm® Colloidal Oat Cream, a paraffin free emollient which also doubles up as a soap substitute. AproDerm® have an extensive website for both patients and pharmacists containing a variety of downloadable PDFs on eczema, psoriasis and how to apply emollients. Check

out their kids zone, a whole area dedicated to helping children learn about their eczema in a fun way through various games and activities with the help of friendly little characters called the AproDites. Read all about their adventures in their recently launched e-book, a must for all kids with eczema (and their parents). For more information visit www.aproderm.com Eczema is not contagious however sufferers still feel segregated and so, as Pharmacists, you are ideally placed to help dispel the myths, improve outcomes and make sufferers feel more comfortable in their own skin.

VISIT ON STAND PD72

www.thepharmacyshow.co.uk

6-7 October 2019

nd and e a st m on Co us 40

sit

The No.1 brand sold through UK pharmacy*

COMING SOON

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A brand trusted by pharmacists for over 25 years

learning resources and ✔ New skills development training

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Excellent profit margins and competitive resale prices for your customers

planograms ✔ Pharmacy and inspiration

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High quality products manufactured in the UK

of sale and support ✔ Point materials to help drive sales

COUGHS & COLDS

SKINCARE

STOMACH & BOWEL

FEMALE HEALTH

PAIN RELIEF

JUNIOR PRODUCTS

TRADITIONAL HERBALS

OTHER AILMENTS

For more details and to register visit www.carehcp.co.uk *For verification please write to Thornton & Ross Ltd, HD7 5QH

Care Ibuprofen 5% w/w Gel. A topical analgesic and anti-inflammatory for backache, rheumatic and muscular pain, sprains and sports injuries. Contains Ibuprofen 5.0%w/w. Always read the label. Care Glycerin, Lemon and Honey with Glucose. A soothing preparation for relief of the symptoms of coughs and sore throats. Each 5ml contains Glycerol 1.36g, 1.7g of Syrup (sucrose) and 280.0mg of Liquid Glucose. Always read the label.

www.thepharmacyshow.co.uk

6-7 October 2019

The effect of digitalising care Continued from p1 The increase in digital communication will help to drive patients into bricks and mortar pharmacies. The new NHS community pharmacy consultation service will refer patients from NHS 111 direct to a pharmacy. As this service expands to include GP referrals, urgent care centre referrals and other sources this will increase the clinical role of community pharmacies. Further developments based on the ‘refer to pharmacy scheme’ and point of care diagnostics linked to hepatitis B, antibiotic resistance and cardiovascular disease management will increase the flow to some pharmacies. These pharmacies will develop in partnership with neighbouring pharmacies and the GPs within primary care networks to provide a responsive clinical service.

NHS England and NHS Improvement is the national commissioner for NHS community pharmacy services and makes sure the NHS provides safe, high quality patient care and services within primary care while ensuring that the NHS lives within its means. The Pharmacy and Medicines bulletin brings you the latest news, information and resources from NHS England and NHS Improvement, and other partners. This quarterly Pharmacy and Medicines bulletin is relevant everyone working in pharmacies or with medicines. Nearly 3000 pharmacy professionals are already receiving the bulletin, so don’t miss out - sign up today!

www.thepharmacyshow.co.uk/snews or call + 44 (0) 203 978 1667

INFLAMED

NHS England and NHS Improvement Pharmacy and Medicines Bulletin NHS England and NHS Improvement

The Government appears clear in its wish to drive digitalisation and thereby drive a fundamental differentiation in the future of community pharmacy. One element driven by high volume, robotic dispensing of repeat prescriptions, either direct to consumer or via hub and spoke systems with neighbourhood pharmacies. And a second element of bricks and mortar neighbourhood pharmacies delivering urgent acute prescriptions and more clinical care direct to patients and in association with local GPs within a clinical network and digital referrals.

DRY, ITCHY

“Can I just say what a great newsletter this is and how relevant to us all in pharmacy. It has been a long time coming but is just what we need. Grouped together, something for everyone and very timely with all that is going on. I just hope we have good sign up across the board so that everyone is suitably informed” CCG Head of Medicines Optimisation

www.england.nhs.uk/email-bulletins/ pharmacy-and-medicines

EYES

OCuSOFT® Lid Scrub® PLUS is a clinically proven leave-on eyelid cleanser that effectively removes oils, debris, dead skin and other contaminates from the eyelid and peri-ocular region. Its patented preservative and moisturising blend is also effective against a variety of pathogens including seven different strains of bacteria common to the eyelids. Clinically proven mild formula

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For more information or to request free samples please contact OCuSOFT® UK Ltd +44 (0) 121 506 9073 sales@ocusoft.co.uk www.ocusoft.co.uk

www.thepharmacyshow.co.uk

6-7 October 2019

PHARMACY SHOW 2019 CONFERENCE PROGRAMME KEYNOTE THEATRE

In association with

Editorial sponsors

SUNDAY 6TH OCTOBER 09:20 10:05

Building for the future - the national perspective Simon Dukes, Chief Executive, Pharmaceutical Services Negotiating Committee

10:10 10:55

11:10 11:55

CPCF Roadshow: The PSNC team updates and answers your questions on the five-year deal Alastair Buxton, Director of NHS Services, PSNC; Simon Dukes, Chief Executive, PSNC; Zoe Long, Director of Communications and Public Affairs, PSNC; Gordon Hockey, Director of Operations and Support, PSNC; Mike Dent, Director of Pharmacy Funding, PSNC

CLINICAL THEATRE

In association with

SUNDAY 6TH OCTOBER 09:20 09:50

Osteoporosis Nipa Patel, Senior Practice Pharmacist, Brentworth PCN and Argyle Health Group

10:00 10:30

Delivering NUMSAS in community pharmacy Anne Joshua, Head of Pharmacy Integration, NHS England and NHS Improvement

10:40 11:10

Prescribing in renal Kathrine Parker, Highly Specialist Renal Pharmacist, Manchester University NHS Foundation Trust

11:20 11:50

Diabetes Sanjay Tanna, Clinical Pharmacist, St Pauls Medical Centre Natasha Jacques, Principal Pharmacist- Specialist Services, University Hospitals Birmingham NHS Trust

12:00 12:30

English Deprescribing Network Emma McClay, Medicines Optimisation Pharmacist at Sunderland CCG and NICE Medicines and Prescribing Associate, English Deprescribing Network

12:40 13:10

Addressing influenza vaccine effectiveness; an update on advice for influenza vaccine options for 2019/20 flu season Dr Roger Henderson, Senior GP and Media Medic

13:20 13:50

HPV Vaccination - not just for girls Pauline MacDonald, Independent Consultant Nurse, Infection Matters Limited

14:00 14:30

Advanced Clincial Practice: Follow the yellow brick road! Stephen-Andrew Whyte, Course Director: Advanced Clinical Practice, London South Bank University

14:40 15:10

Community pharmacy’s role in the Medicines Safety Improvement Programme Richard Cattell, Deputy Chief Pharmaceutical Officer, NHS England and NHS Improvement

15:20 15:50

Mental Health Andrew Down, Deputy Chief Pharmacist, Worcestershire Health and Care NHS Trust

12:05 12:50

Primary Care Networks and local pharmacy teams - LPC perspectives Michael Lennox, Local Integration Lead, National Pharmacy Association; James Wood, Chief Executive, Community Pharmacy Surrey & Sussex (LPCs); Ruth Buchan, Chief Executive, Community Pharmacy West Yorkshire; Nick Kaye, Associate Chief Executive, Cornwall LPC

13:00 13:45

Revalidation 2019: what you need to know, and do next Mark Voce, Director of Education and Standards, General Pharmaceutical Council

13:55 14:40

NHS Community Pharmacist Consultation Service - the NHS111 and GP pathways Anne Joshua, Head of Pharmacy Integration, NHS England & NHS Improvement; Bruce Prentice, Clinical Lead, Cheshire & Merseyside, Lancashire & South Cumbria, NHS England & NHS Improvement

14:50 15:35

Primary Care Networks and community pharmacy: what you need to know Michael Lennox, Local Integration Lead, National Pharmacy Association

15:45 16:30

Public health, the prevention of illness and the Quality Payment Scheme Jill Loader, Deputy Director, Pharmacy Commissioning, NHS England & NHS Improvement

16:00 16:30

Atrial fibrillation - size of the prize (part 1) Paul Wright, Lead Cardiac Pharmacist, Barts Health NHS Trust

16:40 17:25

The NHS Long Term Plan: leading from the front line Aneet Kapoor, Chair, Greater Manchester LPC

16:40 17:10

Managing minor illness - clinical perspectives Paula Russell, IPMO Lead, Cumbria and North East ICS

MONDAY 7TH OCTOBER

09:20 10:05

Supporting self care: community pharmacy and the consumer medicines industry Neil Lister, Managing Director, UK & Ireland, Perrigo

09:20 09:50

Hypertension and increased CVD risk - size of the prize (part 2) Paul Wright, Lead Cardiac Pharmacist, Barts Health NHS Trust

10:15 11:00

New partnerships to alleviate chronic disease and champion health ageing and wellbeing Erik Nordkamp, Managing Director, Upjohn Division, Pfizer

10:00 10:30

11:10 11:55

Building engagement in multidisciplinary Primary Care Network teams Bruce Warner, Deputy Chief Pharmaceutical Officer, NHS England & NHS Improvement Ravi Sharma, Director of England, Royal Pharmaceutical Society

10:40 11:10

Early recognition of sepsis and community pharmacy Mark Clymer, Critical Care Pharmacist / CPho Clinical Fellow 2018/19, Centre for Pharmacy Postgraduate Education

11:20 11:50

Evolving developments in the management of COPD Toby Capstick, Consultant Pharmacist - Respiratory Medicine, Leeds Teaching Hospitals NHS Trust

12:00 12:30

Specialist Pharmacy Service - clinical perspectives community pharmacies Justine Scanlan, Head of Specialist Pharmacy Service, NHS England and NHS Improvement

12:40 13:10

Asthma: an update on current treatment guidelines Lynn Elsey, Lead Respiratory/ Severe Asthma Pharmacist, Wythenshawe Hospital

13:20 13:50

Management of Older People Across Care Settings Gopal Lavda, Integrated Care Pharmacist & GP Practice Pharmacist, Guy’s & St. Thomas NHS Foundation Trust & Northwood Group Practice Lambeth

14:00 14:30

Clinical Developments from the Pharmacy Quality Scheme Kelvin Rowlands Jones, Senior Programme Lead (Community Pharmacy), NHS England & NHS Improvements

14:40 15:10

Exploring Clinical Training for Community Pharmacy Professionals Rosalyne Cheeseman, Midlands & Regional Pharmacy Dean, Health Education England

15:20 15:50

Mental Health and depression

16:00 16:30

NHS Community Pharmacist Consultation Service (formerly known as DMIRS): a golden opportunity for your pharmacy?

12:05 12:50

Pharmacy in France: what’s the fuss about? Olivier Picard, Newdays Pharmacy and Board Member, National Pharmacy Association; Gareth Jones, Head of Corporate Affairs, National Pharmacy Association

13:00 13:45

The NHS Long Term Plan and what it means for Community Pharmacy Ed Waller, Director of Primary Care Strategy, NHS England & NHS Improvement

13:55 14:40

Community pharmacy from the outside looking in: strategies for a sustainable future Neil Lister, Managing Director, UK & Ireland, Perrigo; Erik Nordkamp, Managing Director, Upjohn Division, Pfizer

14:50 15:35

Service development and the Long Term Plan Melissa Burnley, Head of Services, Community Pharmacy West Yorkshire; Debby Crockford, Chief Officer, Community Pharmacy South Central (Hampshire & Isle of Wight LPC); Adam Irvine, Chief Executive, Community Pharmacy Cheshire & Wirral; Helen Musson, Chief Officer, Community Pharmacy, Hertfordshire, Jeremy Meader, Managing Director, Numark

15:45 16:30

Fundamental Steps to a sustainable business model in response to commoditisation of supply Nick Kaye, Associate Chief Executive, Cornwall LPC; Michael Lennox, Local Integration Lead, National Pharmacy Association

www.thepharmacyshow.co.uk

6-7 October 2019

PHARMACY SHOW 2019 CONFERENCE PROGRAMME BUSINESS THEATRE

In association with

TECHNOLOGY THEATRE

Editorial sponsors

SUNDAY 6TH OCTOBER What does the new contractual framework mean for me? Harpreet Chana, Founder (MWA) / Digital Programme Director (NPA), The Mental Wealth Academy/ National Pharmacy Association

09:25 09:55

10:20 10:50

Women in Pharmacy Chaired by Claire Ward, Director of Public Affairs, PDA

10:05 10:35

11:00 11:30

Flu Innovators Heather Elliott, Senior Commercial Manager - Pharmacy Services, Boots, Alison Freemantle, Professional Services Development Manager, Community Pharmacy South Central, Ade Williams, Superintendent Pharmacist, Bedminster Pharmacy, Bristol, Richard Brown, Chief Officer, Avon LPC

10:45 11:15

11:40 12:10

Preparing to deliver the new Contractual Framework in your pharmacy Jasmine Shah, Professional Support Manager, NPA

11:25 11:55

12:20 12:50

Pharmacies in the digital age: Threat or Opportunity? Rahul Kapoor, Chief Commercial Officer, Medicspot

13:00 13:30

Retail ready: Building confidence in retail skills Barry Hopkins, Channel Controller Community Pharmacy, Bayer PLC

13:40 14:10

Compliant supply of clinical cannabis based products in pharmacies Stephen Dickson, Clinical Director, UK Cannabis Clinic

14:20 14:50

The Secrets to Success in VMS category retailing Paul Chamberlain, Category Development & Product Training Director, The Nature’s Bounty Co. Ltd

15:00 15:30

Understanding your business finances Atif Butt, Accountant, The Hutchinson Partnership

15:40 16:10

Pharmacy Evolution David Healey, Pharmacy Controller, GSK Consumer Healthcare

16:20 16:50

Long Term Plan: Improving wellbeing and health - how we can help pharmacy contractors Margaret Dockey, Prescription Information Services Manager, NHS Business Services Authority; Graham Mitchell, Prescriptions Service Lead, NHS Business Services Authority

17:00 17:30

Generating income from private services Jignesh Patel, Clinical Director, Traveljab.co.uk; Zubair Ahmed, CEO MedicSpot Lead, NHS Business Services Authority

12:05 12:35

MONDAY 7TH OCTOBER Maximising Purchasing Profits Nathan Wiltshire, CEO, Cambrian Alliance Group

10:20 10:50

The Truth about the Falsified Medicines Directive (2011/62/EC) - and how pharmacy can win! Neville Fitzgerald, Head of Pharmacy Integration, FMD I.T. Ltd

11:00 11:30 11:40 12:10

Falsified Medicines Directive: A GDP Update Peter Blundell, Senior GDP Inspector, MHRA

12:20 12:50

Next Steps for the Pharmacy Quality Scheme Kelvin Rowlands Jones, Senior Programme Lead (Community Pharmacy), NHS England & NHS Improvements

13:00 13:30

Retail ready: Building confidence in retail skills Barry Hopkins, Channel Controller Community Pharmacy, Bayer PLC

13:40 14:10

Spotting a vaccination service opportunity: chickenpox Mark Oak, Clinical Lead Pharmacist, Broadway Pharmacy, Preston Deborah Evans, Manging Director, Pharmacy Complete How to drive 100’s of bookings every month to your pharmacy services Saam Ali, CEO and Founder, Pharmacy Mentor Customer experience: Survive or thrive? Gavin Birchall, Founder and Managing Director, Dose Design and Marketing Ltd

14:20 14:50 15:00 15:30 15:40 16:10 16:20 16:50

Making sense of the CPCF Priyankur Mandav, Editor, Pharmacy Business

Electronic Prescriptions and Digital Exemptions - the latest on EPS. Jo Lambe, Senior Project Manager, NHS Digital Keep on running: Maintaining and managing live digital services for Community Pharmacy Faraaz Hussain, Clinical Lead - Live Services, NHS Digital, Darren Powell, Clinical Lead, NHS Digital Automation, Hub & Spoke and the power of local - Strategies to survive 5 year flat funding Andrew Beesley, Manging Director, Medication Management Robotics The next generation of digital prescribing and dispensing what could this look like? Vishen Ramissen, Senior Clinical Lead – Product Development, NHS Digital The next generation of digital prescribing and dispensing - what could this look like? Cyrus Hodivala, Sales Director UK&I Medication Adherence Division, Omnicell UK&I

12:45 13:15

Introducing The Next Generation PMR: A Platform To Thrive Tariq Muhammad, CEO, Invatech Health

13:25 13:55

The paperless community pharmacy: dream or reality? Richard Ashcroft, Programme Director, NHS Digital, Stephen Cottam, NHS BSA

14:05 14:35 14:45 15:15

Driving Pharmacy efficiency with Smarter IT Solutions Tracey Robertson, Pharmacy Product Director, Cegedim UK Session Sponsored by: BD

15:25 15:55

No more phones or faxes! Digitally transferring information from a Community Pharmacy to a GP Sarah Aggrey, Project Manager, NHS Digital, Candice Moore, Programme Head, Digitising Community Pharmacy and Medicines, NHS Digital

16:05 16:35

Barcodes in Pharmacy: Transforming Healthcare with Digital Technology

16:45 17:15

Small steps to tech Harpreet Chana, Founder (MWA) / Digital Programme Director (NPA), The Mental Wealth Academy/ National Pharmacy Association

MONDAY 7TH OCTOBER

Improve Operational Efficiency across your Pharmacy Organisation Hannah Skinner, Business Development Manager, Locate a Locum

How I made £8K a month with my prescribing qualification Faheem Ahmed, Director / Founder, MEDLRN

Editorial sponsors

SUNDAY 6TH OCTOBER

09:40 10:10

In association with

09:25 09:55

10:05 10:35

Business spotlight: digital support for services Andrew Lane, Board Member, National Pharmacy Association

10:45 11:15

The next generation of digital prescribing and dispensing what could this look like? Nishali Patel, Tahmina Rokib, Both Clinical Lead, Digital Medicines NHS Digital

11:25 11:55

Predict your margin Adele West Curran, Chief Customer Officer, Real World Analytics

12:05 12:35

The paperless community pharmacy: dream or reality? Nazia Kotia, NHS Digital, Stephen Cottam, NHS BSA

12:45 13:15

Redefining existing repeat prescription processes - Innovated technology by Centred Solutions Colin Hardy, Managing Director, Centred Solutions Ltd Electronic Prescriptions and Digital Exemptions - the latest on EPS Andrew Coates, Programme Manager, NHS Digital, Rich Cole, Programme Manager, NHS Digital Improving patient safety and efficiencies through pharmacy automation Rishi Bhatia, Pharmacy Owner, Omnicell and RB Healthcare Ltd Keep on running: Maintaining and managing live digital services for Community Pharmacy Darren Powell, Clinical Lead, NHS Digital Faraaz Hussain, Clinical Lead - Live Services, NHS Digital Hub and Spoke Gareth Jones, Head of Corporate Affairs, National Pharmacy Association

13:25 13:55 14:05 14:35

MEDLRN

14:45 15:15 15:25 15:55

THANK YOU TO OUR OFFICIAL MEDIA PARTNER COMMUNICATIONS INTERNATIONAL GROUP

www.thepharmacyshow.co.uk

6-7 October 2019

PHARMACY SHOW 2019 CONFERENCE PROGRAMME PUBLIC HEALTH & WELLBEING THEATRE

In association with

Editorial sponsors

SUNDAY 6TH OCTOBER 09:40 10:10

Inside track on the public health agenda Helga Mangion, Policy Manager, NPA

10:20 10:50

Understanding Hypertension Liam Stapleton, Pharmacist, Omron Healthcare UK Ltd

11:00 11:30

Lipid Formulated Ibuprofen – Improving pain relief choice in pharmacy Angela Chalmers, GP and Community Pharmacist Dr Robin Bannister, CEO Strategy and Business Development, SEEKACURE Ltd

11:40 12:10

The benefits of green lipped muscles

12:20 12:50

Opening Eyes to Dry Eye - The Pharmacists Role in Identifying & Managing Dry Eye Disease Mandy Davidson, Professional Affairs Manager, Scope Ophthalmics

13:00 13:30

Joint Pain and the unique opportunity for Community Pharmacy to champion better care Ade Williams, Superintendent Pharmacist, Bedminster Pharmacy, Bristol

13:40 14:10

Capturing AFib – a new clinically validated algorithm for Atrial Fibrillation screening Prof. Giacomo Pucci, Internal Medicine, Terni University, Italy

14:20 14:50

The development and future of Pharmacy delivered Immunisation and Travel Health Services in the UK Professor Larry Goodyer, Professor of Pharmacy Practice, De Montfort University

15:00 15:30

Supporting your patients in a social media age Lisa Phillips, Expert Marketing Manager, GSK Consumer Healthcare

15:40 16:10

Cannabinoids and Health - from supplements to medicines Dr David Gibson, Chief Scientific Officer, GreenLight Pharmaceuticals Ltd.

16:20 16:50

Nelsons: A holistic approach to emotional wellbeing Ewa Macur, Pharmacy Sales Manager, Nelsons

17:00 17:30

Focus on Dermatology in the Community Pharmacy Kinna Patel, Programme Lead for The Masters in Medicines Optimisation, Medway School of Pharmacy Dr Trudy Thomas, Senior lecturer, Director of Taught Graduate Studies, Medway School of Pharmacy

MONDAY 7TH OCTOBER 09:40 10:10

Weight Management is a profitable fit for Pharmacy Brendan Feeney, Pharmacist and Clinical Programme Director for NewWeigh Medical Weight Management, NewWeigh Pharmacy Weight Management

10:20 10:50

11:00 11:30

Session Sponsored by : Bimuno Melanie Bulger, Nutrition and Regulatory Manager, Clasado

11:40 12:10

A Dermatologist’s Top Tips on Diagnosing Common Skin Concerns Dr. Justine Hextall, Consultant Dermatologist, L’Oréal Active Cosmetics

12:20 12:50

Practicalites of setting up a health screening service

13:00 13:30

How to support a smoker to effectively use an e-cigarette (JUUL) to make the switch from tobacco to Vape Sairah Salim-Sartoni, Head of Switching, JUUL Labs

13:40 14:10

Understanding Incontinence Associated Dermatitis: Early signs and solutions Tracey Gauci, Lead Clinical Director, Gama Healthcare Ltd

14:20 14:50

How can pharmacists positively impact quality of life for people with Parkinson’s? Shelley Jones, Consultant Pharmacist, Neurosciences, Kings College Hospital NHS Foundation Trust

15:00 15:30

Medicated Malnutritionment? Michael Wakeman, Healthcare Consultant, Total Health and Wellbeing Ltd

15:40 16:10

How to promote your pharmacy as self-care & urgent care Helga Mangion, Policy Manager, National Pharmacy Association

16:20 16:50

Session Sponsored by: Vagisan

PROFESSIONAL DEVELOPMENT & CAREERS THEATRE

In association with

SUNDAY 6TH OCTOBER 10:25 10:55

Developing pharmacy skills to support modern Community Pharmacy Louise Baglole, Interim Head Of Learning And Development, NPA Melanie O’Hare, Learning and Development Manager, Day Lewis

11:00 11:30

Why I became a military pharmacist Bex Heaton, Major, Royal Army Medical Corps

12:00 12:30

Pharmacists can get sick too! Harpreet Chana, Founder (MWA) / Digital Programme Director (NPA), The Mental Wealth Academy/ National Pharmacy Association

13:00 13:30

Supporting Revalidation Sneha Varia, Regional Manager, East of England, Centre For Pharmacy Postgraduate Education (CPPE)

14:00 14:30

Investing in your own professional development – my journey Ade Williams, Superintendent Pharmacist, Bedminster Pharmacy, Bristol Nick Haddington, Director of Taught Postgraduate Programmes in Pharmacy Practice, University of Bath

15:00 15:30

A career in digital pharmacy Alistair Murray, Chief Pharmacist, Echo Pharmacy

16:00 16:30

Declaration of Competence Lesley Grimes, Lead Pharmacist, Learning Development, CPPE Ruth Buchan, Chief Executive, Community Pharmacy West Yorkshire

17:00 17:30

Revalidation- Peer Discussion Yinka Kuye, Regional Tutor, CPPE

MONDAY 7TH OCTOBER 10:25 10:55

Bruce Warner shares his career insights Dr Bruce Warner, Deputy Chief Pharmaceutical Officer, NHS England & NHS Improvement

11:00 11:30

Stress Masterclass Harpreet Chana, Founder (MWA) / Digital Programme Director (NPA), The Mental Wealth Academy/ National Pharmacy Association

12:00 12:30

A career in industrial pharmacy Professor Luigi Martini, Chief Scientific Officer, Royal Pharmaceutical Society

13:00 13:30

Fellowships: Taking the leap to enhance my career Chaired by: Dalgeet Puaar, Project Manager and Workstream Development Lead (Pharmacy Technicians), HEE, Carra Allen, Practice Educator Pharmacy Technician & HEE Clinical Fellow for Workforce Tramsformation - Thames Valley, Royal Berkshire NHS Foundation Trust, Cristiana Vicente, Emily Wardle, Clinical Leadership Fellow, HEE

14:00 14:30

Developing your staff – improving your practice Sejal Gohil, Senior Lecturer in Clinical Pharmacy Practice, De Montfort University

JOIN US FOR TWO SHOW STOPPING DAYS ON THE 6TH-7TH OCTOBER 2019 AT NEC BIRMINGHAM REGISTER FOR YOUR FREE TICKET AT WWW.THEPHARMACYSHOW. CO.UK/SNEWS

www.thepharmacyshow.co.uk

6-7 October 2019

PHARMACY SHOW 2019 CONFERENCE PROGRAMME PRIMARY CARE PHARMACY THEATRE

RB FOR HEALTH SELF CARE ZONE

SUNDAY 6TH OCTOBER

09:35 10:05

Building workforce capacity and capability in multidisciplinary primary care network teams Richard Cattell, Deputy Chief Pharmaceutical Officer, NHS England and NHS Improvement

10:15 10:45

Focus on Footcare in Pharmacy Sunil Kochhar, Consultant Pharmacist Common misconceptions in OTC pain relief Fin McCaul, Managing Director, Prestwich Pharmacy

10:55 11:25

Community Pharmacy Workforce - developing the skills for success

11:00 11:30

11:35 12:05

New direction for primary care ? Hala Jawad, Pharmacist, Boots Ltd

11:45 12:15

Dermatology in Pharmacy Rod Tucker, Pharmacist

12:15 12:45

PCN Vision Dr Graham Stretch, Chief Pharmacist, Argyle Health Group

12:30 13:00

Focus on Footcare in Pharmacy Sunil Kochhar, Consultant Pharmacist

12:55 13:25

Primary Care Network Pharmacists (PCNP) In Nottingham City Ankish Patel, Pharmacist, Nottingham City GP Alliance and Grange Farm Medical Centre

13:15 13:45

Common misconceptions in OTC pain relief Fin McCaul, Managing Director, Prestwich Pharmacy

13:35 14:05

Making the case for PCN intergration - Challenges and opportunities Michael Lennox, Local Integration Lead, NPA Vikki Furneaux, Monkbar Pharmacy

14:00 14:30

Dermatology in Pharmacy Rod Tucker, Pharmacist

14:15 14:45

The role of pharmacy technicians in GP practices Alison Hemsworth, National Assistant Head of Primary Care Policy (Pharmacy), NHS England and NHS Improvement

14:45 15:15

Focus on Footcare in Pharmacy Sunil Kochhar, Consultant Pharmacist

14:55 15:25

Primary Care Networks – How MMS® can support and develop your role in PCNs Janak Acharya, GP Practice Pharmacist, MMS - Medicines Management Solutions

15:30 16:00

Common misconceptions in OTC pain relief Fin McCaul, Managing Director, Prestwich Pharmacy

15:35 16:05

How will the PCN Pharmacist role differ from the NHSE clinical pharmacist role? Anjna Sharma, Director of Pharmacist Services, Soar Beyond

16:15 16:45

Dermatology in Pharmacy Rod Tucker, Pharmacist

MONDAY 7TH OCTOBER

In association with

MONDAY 7TH OCTOBER

09:35 10:05

Supporting Care Homes in Primary Care Networks Dr Wasim Baqir, National Pharmacy Lead (Care Homes), Integration Programme, NHS England & NHS Improvement

10:30 11:00

Focus on Footcare in Pharmacy Sunil Kochhar, Consultant Pharmacist

10:15 10:45

Leadership development for a new primay care Dr Tim Swanwick, Dean of Education and Leadership Development, NHS Leadership Academy

11:15 11:45

Common misconceptions in OTC pain relief Fin McCaul, Managing Director, Prestwich Pharmacy

10:55 11:25

How to work at scale as a PCN Pharmacist – a case-study Shailen Rao, Managing Director, Soar Beyond

12:00 12:30

Dermatology in Pharmacy Rod Tucker, Pharmacist

11:35 12:05

Can a GP practice pharmacist provide a clinical service in community pharmacy? Mohammed Ibrahim, Director / Clinical Pharmacist / Prescriber, RX Advisor Ltd

12:45 13:15

Focus on Footcare in Pharmacy Sunil Kochhar, Consultant Pharmacist

12:15 12:45

Oppourtunities for pharmacy technicians in the new workforce Alison Hemsworth, National Assistant Head of Primary Care Policy (Pharmacy), NHS England and NHS Improvement

13:30 14:00

Common misconceptions in OTC pain relief Fin McCaul, Managing Director, Prestwich Pharmacy

12:55 13:25

Skillset required to be effective PCN Pharmacist- a case-study Shailen Rao, Managing Director, Soar Beyond

14:15 14:45

Dermatology in Pharmacy Rod Tucker, Pharmacist

13:35 14:05

Annual Health Campaign in community pharmacy Alison Hemsworth, National Assistant Head of Primary Care Policy (Pharmacy), NHS England and NHS Improvement

14:15 14:45

Integrating Pre-Registration Pharmacists into General Practice Paul Gilbert, Health Education England Suraj Varia, Regional Facilitator, Health Education England

14:55 15:25

Pancreatic Cancer Diagnosis – Your pharmacy can help save lives Kirstin Rawlings, Marketing Health Officer, Pancreatic Cancer Action Vicky McLaren, IT & Digital Programme Manager

www.thepharmacyshow.co.uk/snews or call 0203 978 1667 // 0207 013 4992

www.thepharmacyshow.co.uk

6-7 October 2019

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Lamberts® has been supplying supplements to independent pharmacists for over 30 years. We are the leading experts in nutrition and herbs, producing the highest quality products, based on an in-depth understanding of the latest nutritional research and at relevant potencies.

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6-7 October 2019

Learn more about cannabis research and CBD products with GreenLight Medicines at the Pharmacy Show GreenLight Medicines was formed in 2014 with a vision to establish a cutting-edge R&D programme investigating the therapeutic potential of plant-based compounds. Today, this journey has progressed significantly, with GreenLight becoming the largest company in Ireland specialising in cannabinoid research. From its inception, GreenLight has focused its research on biologically active compounds from flowering plants in the family Cannabaceae, genus Cannabis, with a specific focus on a series of related compounds called cannabinoids. These plant compounds (phytocannabinoids) have shown an effect, in a plethora of studies, on the human endocannabinoid system, making them promising therapeutic drugs. GreenLight’s aim is to turn the anecdotal evidence surrounding cannabis into rigorous scientific evidence through a range of basic research on compounds of interest, advancing them through preclinical models, then taking only the most promising candidates to clinical trials. A large number of principal stakeholders, from some 13 internationally recognised research institutes (Ireland, UK

and the US), have been drawn together to form a global research network unlike any other. With the power of science and clinical research, GreenLight Medicines will become a world leader in plant-based medicines. This research will be instrumental in the development of industry leading solutions and therapies.

GreenLight Supplements will be exhibiting at the Pharmacy Show on Stand PG51. Dr. David Gibson, CSO with GreenLight Medicines, will deliver his talk on ‘Cannabinoids and Health – Supplements to Medicines’ on Sunday 6th October, 3.40pm in the Public Health & Wellbeing Theatre.

A sister company to GreenLight Medicines, GreenLight Supplements is committed to the development and supply of high-quality plant-based supplements. With growing demand for plant-based medicine and supplements in the Irish and wider European and UK markets, GreenLight intends to build a strong export market with a view to expanding into these countries towards the end of 2019. GreenLight Supplements will be exhibiting at the Pharmacy Show at Stand PG51. Chief Scientific Officer at GreenLight Medicines, Dr. David Gibson, will also be delivering a talk on ‘Cannabinoids and Health – Supplements to Medicines’. The talk will overview: the endocannabinoid system as a pharmacological target; current CBD supplements; MedCan prescribing regulatory frameworks and available MedCan prescribing recommendations; key messages from GreenLight’s online CPD training course for pharmacists. Through this speaker session, Dr. Gibson hopes to create a clear understanding around the biological basis of phytocannabinoid effects and drug interactions and the current UK supplement and prescribing recommendations, as well as sharing current clinical evidence of cannabinoid efficacy.

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6-7 October 2019

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Stand PF35 Our most advanced Electronic CD Register yet! Sanofi Pasteur invites you to attend a sponsored symposium, at the 2019 Pharmacy Show, as part of its Lumiere education initiative

e s Fr

nth o M

The development and future of pharmacy-delivered immunisation and travel health services in the UK Larry Goodyer, Professor of Pharmacy Practice, De Montfort University

Compliant register

- Fully compliant registers - Patient returns - Destruction - Accurate stock management - Optional Methadone app - Unlimited entries - Easy set-up - Multi user profiles - Multi site installation

Optional Methadone app

6th October 2019 | 14:20-14:50 | Public Health & Wellbeing Theatre Pharmacy Show, NEC Birmingham

To become part of Lumiere and access exclusive educational content online, visit www.lumiere.sanofipasteur.co.uk or scan the QR code This symposium has been organised and funded by Sanofi Pasteur. This symposium is part of Sanofi Pasteurâ&#x20AC;&#x2122;s vaccination education initiative, Lumiere. Date of preparation August 2019 SAGB.MIS.19.05.0918a

Simple to use dashboard Quick in-depth reporting

Tel:+44 (0)1245 492986 Fax:+44 (0)1245 496939 Email:sales@denward.com Denward Manufacturing Ltd Denward House, 50 Writtle Road, Chelmsford, Essex, CM1 3BU

www.thepharmacyshow.co.uk

6-7 October 2019

Experience the SynMed® Difference in Pharmacy Automation Synergy Medical, an expert manufacturer of automated pharmacy systems, says that pharmacies using its SynMed® technology for high throughput dispensing of solid oral medications are freeing up technical and professional pharmacy staff’s time for more patient facing activities. This is resulting in pharmacies offering health-driven services including completing Medicines Use Reviews (MURs) and public health campaigns. with two operators. This is a fraction of the time it would take to manually fill packs and means that pharmacies can increase productivity and confidently grow their business to take on new patients without compromising safety.

With more patients using monitored dosage systems (MDS), pharmacies are struggling to keep pace. One solution is to use automated dispensing systems, such as SynMed® ULTRA and SynMed® XF to reduce dispensing costs and enhance safety and precision. The combination of embracing technology and redeploying resources is increasing capacity to meet greater health demands. For example, pharmacy branches whose MDS are produced by SynMed® technology state that they now have time to run a range of private services such as diabetic screening, travel vaccination, blood pressure monitoring and weight management clinics.

Unlike many pharmacy automation systems, SynMed® has the capacity to hold 400 to 500 drug containers, covering 98% of the total drug requirement for MDS production. Since pharmacists using the system only need to dispense 2 to 5% of their drugs manually, this reduces labour time and cost, as well as the risk of making dispensing errors. Versatility is another benefit and SynMed® systems can prepare single and multi-dose blister packs using more than 35 pack formats from all the popular manufacturers. Pharmacies have freedom from being locked into a single manufacturer’s proprietary pack, as well as flexibility to adapt to new target markets and negotiate contract prices. Additionally, utilising SynMed® technology, pharmacy staff can calibrate containers on-site within five minutes, eliminating the downtime and expense of sending them to a third-party for calibration.

SynMed® ULTRA and SynMed® XF systems are helping pharmacies boost productivity by using pick and place technology to dispense tablets via suction pipettes. This improves precision and patient safety by avoiding cross contamination, as well as system downtime for staff to clean excess powder inside systems, which regularly occurs with gravity container equipment that dispense drugs from cannisters using a common chute.

Michel Guerra, Vice President, Sales and Business Development Europe at Synergy Medical stated: “The latest National Pharmacy Association’s quarterly update, reports 8.5% dispensing error rates in England1. Some of these may have occurred due to time pressures staff face with filling more MDS and the number of different medications they have to put in them.”

Using a SynMed® XF system, just one technician can accurately dispense solid medication in 240 blister packs every eight-hour shift (over 1000 packs/week) while SynMed® ULTRA, can produce over 3000 blister packs/week

Guerra added: “By visiting us on Stand PD22 at the Pharmacy Show pharmacists can find out how the precision, speed and flexibility of our SynMed® Ultra and SynMed® XF systems could help safely overcome this filling problem and

increase their pharmacy’s capacity to accurately dispense solid dose medication in a large range of MDS blister packs.” Synergy Medical is the manufacturer of SynMed® systems and works directly with pharmacies without third-party involvement, acting rapidly to make system adjustments or improvements when needed. The technology is fully integrated with all major Patient Medication Record (PMR) systems and is fully supported for a minimum of 10 years, offering a longer life cycle than most automated pharmacy technologies. To find out more about SynMed® systems, please go to: http://SynMedrx.com References 1. Medicines Safety Officer (MSO) update Quarter 2 2019 https://www.npa. co.uk/news-and-events/news-item/medicines-safety-officer-msoupdate quarter-2-2019/

Expanding your Private Vaccination Service Vaccines offer protection throughout our lives from birth to old age Vaccination is considered to be the second most effective intervention on reducing global burden of infectious diseases, the first being clean water. Despite this, in 201718, childhood vaccination coverage declined in England compared to the previous year.

Pharmacy’s growing role in vaccinating the public

MSD attends the Pharmacy Show! MSD are pleased to run two events at the Pharmacy Show to help support pharmacists in delivering vaccination services. Keep an eye on the events calendar for more details! These promotional events have been organised and fully funded by MSD. MSD products may be discussed at these events. Prescribing information will be available at the MSD stand. This is promotional content from MSD.

Sun 6th Oct Clinical Theatre

Commissioning pharmacy to deliver vaccinations makes sense and the sector has demonstrated its significant contribution in the national NHS Flu programme delivery. In 2018/19, 78.2% of all community pharmacies in England administered an average of 158 per pharmacy, (more than 1.4 million doses administered across all pharmacies) according to a report published by NHS Digital. With many pharmacists now able to administer vaccinations, the sector is starting to deliver a much broader range of vaccination services.

The future of Pharmacy in England The NHS Long Term Plan sets out its ambitions for system transformation to ensure the NHS is fit for purpose for the future amongst growing demand. Alongside this, the new Community Pharmacy Contractual Framework 201924 has further underlined pharmacy’s role in prevention. This includes continued commissioning of the National Flu Vaccination Service and also a testbed programme which could look at recommendations from the ongoing review of vaccinations and immunisations and if successful, extend an enhanced role for community pharmacy at a national level.

Private vaccination services are expanding, particularly with pharmacies looking to reduce their reliance on NHS funding. They are getting involved in offering a wide range of vaccinations including travel and wellness vaccines. There is no doubt that community pharmacy makes a real difference protecting the nation’s health.

GB-NON-01453 Date of Preparation: August 2019

13:20 - 13:50

Mon 7th Oct Business Theatre 13:40 - 14:10

VISIT US ON STAND PD50

Adverse events should be reported. Reporting forms and information can be found at https://yellowcard.mhra.giv.uk/ or search for MHRA Yellow Card in the Google Play or Apple App Store. Adverse events should also be reported to MSD, UK (tel: 01992 467272). By clicking the above link you will leave the MSD website and be taken to the MHRA website.

www.thepharmacyshow.co.uk

6-7 October 2019

Decisions, decisions

VISIT US ON STAND PC50

In the first of a four part series on automation in community pharmacy, we start at the beginning of the process, with the decision. Why are community pharmacies powering up the robots? A drive for greater efficiency, a refit, a relocation prompting a fresh look at how to run a pharmacy, or concerns over safety. There are many reasons why the robot pioneers in community pharmacy have opted for automation. automated MDS machine,” she says, “but then I thought if I fix that it doesn’t fix everything. We then looked at trying to deal with the footfall through the door.” But a trip to Lincolnshire with pharmacist Usmaan Hafiz to view an automated collection point in action had an unexpected outcome. “We walked in, and we thought ‘this isn’t a busy pharmacy’. It was calm, people weren’t running around. When I asked how many items they do, he said 25,000.” She indicates the 11m BD Rowa VMax behind her. “Then we walked past one of these.” Videos taken, Jacinta and Usmaan spent the journey home in the car “plotting and planning. We went to look at one more, then we started designing. Once we locked down a design, I took that to my partners, and it was more a case of ‘we are having one of these’, not can I have one of these,” she says.

“If it wasn’t for automation, we wouldn’t be here,” says Amit Pattni, at Sonichem in Leicester. “I had this vision over five years ago. There was a lot of muttering about the future of pharmacy and the shape of the NHS going forward. We had to look to expand our horizons, and get away from the basic dispensing model and look more at services. We needed to make ourselves available for anything else that opened up in the market. “Our problem was that me and my uncle, two pharmacists, were managing all the dispensing with two counter assistants. We hit 10,000 items a month five years ago and it felt like we were in McDonalds not a pharmacy. On Thursday and Friday we’d hardly look up. When the orders came in it took us three working hours to put them away. You cut your day in half doing menial things.” The big idea. “Bring in automation. We knew we couldn’t have a robot in our existing layout because we were both big lads at the time, we had no space. When other pharmacies were thinking of slowing down or stopping, we went the other way. We thought ‘go for it’”. An 8m extension to accommodate a 7.5m robot later, the pair have never looked back. They saved the time they were expecting – their delivery driver now checks off orders and sets the robot’s ProLog autoloader going in 15 minutes. And we’ll find out how they’ve reinvested that time later in the series. For Kaleem Ahmed of A+ Pharmacy in Birmingham, the merger with a neighbouring pharmacy that had some legacy automation prompted a fresh look at the proposition. “We were running a 100-hour pharmacy, and we got the opportunity to buy the normal hours contract over the road. There was already a robot in there, but the feedback from the staff was that the 15 year old model wasn’t very good.” Kaleem knew that he was facing a huge increase in items in the merged business, to be delivered over what was going to be, for him, a shorter time. “We were looking to make things more efficient and because there was already a robot there, I started to think there was some merit in having one. So I started researching it.” He wanted something that was fully automatic, so chose a 3.5m BD Rowa Smart. They started thinking about workflow immediately. “We were moving across the road, so it was easy to set up new systems for that. The staff I took with me saw the robot working from new and were able to learn

“It was the biggest decision of my life, but the decision was the easy bit. It all came down to safety for us. It got to a point where there are only so many things you can do, so many procedures you can put in to keep you feeling safe and less fraught.” Usmaan agrees. The robot, Ezrah, named in a customer competition, arrived in February. There are no picking errors out “Errors are massively down. It gives you confidence of the robot. It’s so much safer. The when you are checking.” Now Kepple Lane is calm too, like the pharmacy they saw almost a year ago. only errors now are human errors “We’ve had to put radio speakers in so patients can’t hear the banter. It’s weird that.” from that experience and work with it from the beginning.” The tricky bit? Needing to manage stock better Of course, at the point of deciding automation is the Efficiency, safety and stock control were the main right decision for the pharmacy, there is the small matter considerations for Albert Wilde in Fleetwood. The manager of finance to consider. There are three basic routes: from of the large health centre pharmacy, Jon Flitcroft says: “We the banks, from third party finance companies and forms basically had a person employed to put the order away, of lease/purchase arrangement, which may be simpler to and then put the splits away. Literally looking after stock organise if the automation provider offers the arrangement, for eight, nine hours a day. We’re a very busy pharmacy. but may be more expensive overall. It’s hard to generalise I wanted a more accessible database of what we had in from examples of installations over the last five years, but automation is not something that is putting off the lenders. stock. The robot does all that.” That’s not surprising given the outline rationales you can see Creating efficiency was crucial. “There was stock here, and that’s before taking into account the downstream everywhere. It was inefficient; stuff kept going out of date benefits that we will find accrue once the robot is up and because it was at the back of the shelf. I’d seen robots in running. There may be tax advantages too (see box). the press and thought this has to be a more efficient way of The last word goes to Amit Pattni. “We were the first working and freeing up time.” community pharmacy in Leicestershire to go for a robot,” He says safety considerations were a big factor too. “There he says. “Eyebrows were raised, people were sniggering. are no picking errors out of the robot. It’s so much safer. ‘This guy’s gone crazy’. Now there’s only one guy laughing.” The only errors now are human errors. If I have to dispense on my own, the robot is like a second check.” He also Automation A to Z is a P3pharmacy series, produced in factored in stock control to the calculations that drove partnership with BD Rowa the decision to install. “There’s a huge lot of cash sitting Article reproduced with the permission there,” he says. “Our stock of P3phamacy magazine. take at the end of April was £20,000 less than last It was the biggest decision year, and it reduced by a of my life, but the decision was third in the first year (the the easy bit. It all came down to 11m BD Rowa Vmax was installed in February 2017). safety for us The volume of out of dates has gone down massively too.” Output from the robot’s stock management system now allows Jon to target stock that isn’t being used and send it to other shops in the nine store group that need it. Jacinta Edgar, the pharmacy manager at Kepple Lane Pharmacy in Garstang, Lancashire, wasn’t initially looking for an automated solution to the challenge of very heavy dispensing in this health centre pharmacy, which handles prescriptions for both a pharmacy and a dispensing practice. “I went up to Scotland to see an

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MEET YOUR 2019 SPEAKERS HELPING YOU TO SURVIVE & THRIVE

SNEHA VARIA Regional Manager, East of England, Centre for Pharmacy Postgraduate Education

BRUCE WARNER Deputy Chief Pharmaceutical Officer, NHS England & NHS Improvement

JILL LOADER Deputy Director, Pharmacy Commissioning, NHS England & NHS Improvement

MALCOLM HARRISON Chief Executive, Company Chemists’ Association

MARK LYONETTE Chief Executive, National Pharmacy Association

ANNE JOSHUA Head of Pharmacy Integration, NHS England & NHS Improvement

OLA OLOYEDE Chief Pharmacuetical Officer’s Clinical Fellow, Public Health England

NICK KAYE Associate Chief Executive, Cornwall LPC

RICHARD CATTELL Deputy Chief Pharmacutical Officer, NHS England and NHS Improvement

FIN MCCAUL Managing Director, Prestwich Pharmacy

HARPREET CHANA Founder (MWA) / Digital Programme Director (NPA), The Mental Weath Academy / NPA

SIMON DUKES Chief Executive, Pharmaceutical Services Negotiating Committee

PETER CATTEE Chairman, Association of Independent Multiple Pharmacies

ADE WILLIAMS Superintendent Pharmacist, Bedminster Pharmacy, Bristol

MARK VOCE Director of Education and Standards, General Pharmaceutical Council

ED WALLER Director of Primary Care Strategy, NHS England & NHS Improvement

DEBORAH CROCKFORD Chief Officer, Community Pharmacy South Central (Hampshire and Isle of White LPC)

EMMA MCCLAY Medicines Optimisation Pharmacist at Sunderland CCG, English Deprescribing Network

GARETH JONES Head of Corporate Affairs, National Pharmacy Association

DR GRAHAM STRETCH Chief Pharmacist, Chair, PCPA Care Home Group

ERIK NORDKAMP Managing Director, Upjohn Division, Pfizer

TRACEY GAUCI Lead Clinical Director, Gama Healthcare Ltd

ADELE WEST CURRAN Chief Customer Officer, Real World Analytics

DR WASIM BAQIR National Pharmacy Lead (Care Homes), Pharmacy Integration Programme, NHS England and NHS Improvement

ROSALYNE CHEESEMAN Midlands & Regional Pharmacy Dean, Health Education England

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6-7 October 2019

Your pharmacy training pa ner

Supporting market leading self-care in your community In 2018 the NHS issued new guidance for Clinical Commissioning Groups regarding prescribing for conditions considered to be self-limiting or which lend themselves to selfcare and for items which can be routinely purchased over-the-counter (OTC).1 This guidance encourages doctors to reduce prescribing for conditions such as minor pain and fever, mild dry skin, dermatitis and athlete’s foot, warts and verrucae.

Straightforward Skincare

This change in emphasis from doctors prescribing has been driving more and more customers to pharmacy to get your help in managing minor ailments. At RB, we’re committed to giving your team the knowledge and confidence to make the right self-care recommendations. That’s why we’re hosting the Self-Care Zone at The Pharmacy Show. RB is the OTC market leader in several therapeutic categories, with number one brands including Nurofen,* E45† and Scholl‡ in our portfolio. Our series of talks in the Self-Care Zone will use our market leading products to demonstrate what you can implement to stimulate self-care in your own community. We’ll also give you details of the dedicated training and support we can offer your business. *Nielsen unit sales data L4W 15/06/19. †Nielsen RMS ScanTrack Data to WE 18.05.2019. ‡Nielsen MAT February 2019 Total Footcare Value Sales Total Coverage. UK/CC/0419/0011a Date of preparation: July 2019

6-7 October 2019

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Visit the RB Self-Care Zone to learn about the major opportunities in key minor ailments: MINOR PAIN AND FEVER Fin Mc Caul Fin’s talk will focus on: • Common misconceptions in OTC pain relief • Recommending the right relief for your customers. Two important criteria when making a pain recommendation are efficacy and safety. For the patient, efficacy is paramount. Taking a new approach to pain recommendations means considering the patient’s priorities first and making efficacy and safety the basis for analgesic selection. Fin Mc Caul is Managing Director of Prestwich Pharmacy, a committee member of the Greater Manchester LPC and the PSNC Regional Representative North West. Fin was awarded fellow of the Royal Pharmaceutical Society in 2016 for his service to pharmacy.

MILD DRY SKIN AND DERMATITIS Rod Tucker Rod’s talk will focus on: • Skincare in the modern world • How to make your pharmacy a specialist destination for skincare. A survey of consumers has found that 81%* of the UK population have experienced at least one skin condition (excluding acne).2 In England alone, consultations for skin problems account for 13.2 million GP visits per annum at a cost of £723 million to the primary care budget.3 Rod Tucker is a pharmacist with over 30 years’ experience and is currently an independent researcher and writer focussing on dermatology. He developed his interest in dermatology while working in prison and established clinics for patients with skin problems and in 2003 won the RPS Pharmaceutical Care award for primary care for his dermatology clinics. Rod was also a member of the group that developed the NICE psoriasis guidelines. *E45 Straight Up Skincare Project Survey of 5,009 UK adults. September 2018.

ATHLETE’S FOOT, WARTS AND VERRUCAE Sunil Kochhar Sunil’s talk will focus on: • Why common foot conditions are a target for self-care • How your pharmacy could benefit from a dedicated footcare service. Focussing on footcare in pharmacy should be a priority for all pharmacies, not only to look after their patients & to be seen as a trusted source of local advice on footcare problems, but to ensure they are getting their share of sales in this important category. Sunil Kochhar is a consultant pharmacist for the online patient information platform, www.dearPHARMACIST.info. He has over 20 years’ hands-on experience of helping local communities improve their health and well-being. Within all his work, Sunil has demonstrated that marketing is an essential part of gaining public engagement to enhance their health and well-being.

References: 1. NHS England CCG guidance. Conditions for which over the counter items should not routinely be prescribed in primary care: Guidance for CCGs. Accessed: July 2019 https://www.england. nhs.uk/medicines/conditions-for-which-over-the-counter-items-should-not-routinely-be-prescribed/ 2. E45 Straight Up Skincare Project Survey of 5,009 UK adults. September 2018. 3. Association of The British Pharmaceutical Industry Dermatology Initiative. Making real our shared vision for the NHS: optimising the treatment and care of people with long-term skin conditions in England. January 2018. Accessed: July 2019 https://www.abpi.org.uk/publications/making-real-our-shared-vision-for-the-nhs-optimising-the-treatment-and-care-of-people-with-long-term-skin-conditions-in-england/.

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6-7 October 2019

YOUR REVALIDATION JOURNEY IN JUST TWO DAYS! FOLLOW THESE SIMPLE STEPS TO TAKE THE STRESS OUT OF REVALIDATION. WRAP-UP 2019 AND GET AHEAD OF THE GAME FOR 2020. All Pharmacy professionals will need to carry out and record: • FOUR CPD RECORDS • ONE PEER DISCUSSION • ONE REFLECTIVE ACCOUNT • Your revalidation journey made simple... Training Session

PHARMACY SHOW REVALIDATION ROUTE

IDENTIFY GAPS IN YOUR LEARNING AND PLAN YOUR ACTIVITIES

This could be anything from things you need to improve on or something new you have to complete training on. Check out The Pharmacy Show programme online www.thepharmacyshow.co.uk/programme

3 WHAT BETTER PLACE TO FIND ONE THAN THE PHARMACY SHOW

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PEER TO PEER With over 9,200 pharmacy professionals in attendance and unparalleled networking opportunities, it’s easier than you think!

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With 120 hours of Free Training there is something for everyone.

REGISTER FOR YOUR FREE TICKET TO THE PHARMACY SHOW www.thepharmacyshow.co.uk/map And accomplish the bulk of what you need to revalidate.

REFLECT ON YOUR LEARNING

Many of you are already reflective p ractitioners, even if you don’t think it! revalidation It’s just a case of recording the things you’ve done to Tools for Funding Cuts improve o utcomes for patients or service users. FMD Pharmacy Show

Service development

FINAL STAGE

SUBMIT ALL RECORDS VIA MYGPHC ONLINE SYSTEM

WHEN: Monday 7th October WHERE: Catering Area WHY: To find your peer for revalidation (and free tea and cake!)

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6-7 October 2019

The NPA urges us to go ‘forwards in partnership’ The road to success is rarely a road taken alone. That is why the vast majority of independent pharmacies choose to be members of the National Pharmacy Association. For nearly a 100 years, we have brought community pharmacists together, to pool resources, to learn from each other and to move forwards together. In tough times - as now – the sector needs to stick together or it will surely sink together. That’s why Forwards in Partnership has been one of our key themes this year, as you will gather if you attend any of the NPA’s sessions at the Pharmacy Show. On the NPA stand PG40, that theme is explicit, because several of the NPA’s business partners are there with us: • CDSmart – The all-in-one app that saves you time, money & stress •

EMT Healthcare – ‘Big enough to deliver, small enough to care’. Over the past 55 years EMT Healthcare has become a leading independent wholesaler supplying pharmacy and health and beauty retailers with a comprehensive range of products.

• FMD I.T. – a custom built solution created specifically to enable its users to be fully compliant in line with the Falsified Medicines Directive legislation • MedicSpot - Medicspot installs its technology into consulting rooms to convert pharmacies into mini private GP clinics; which gives patients easy access to timely GP consultations, health assessments and blood tests. • TravelJab.co.uk – a unique platform which enables NHS and Private patients to search, compare and book vaccinations across the UK by searching for their nearest or most convenient pharmacy travel clinic. Partnership operates at many levels: from team working in your pharmacy, to providing multidisciplinary care with fellow health care professionals, and the most important clinical partnership of all - partnership with patients – empowering people to get the best use from their medicines. Partnership also extends to working collaboratively with the NHS in pursuit of shared, patient-focused objectives. What does an effective partnership with the NHS - the

sector’s biggest paymaster - actually look like? Firstly it has to be about shared objectives. We all share an interest in developing community pharmacy as the front door to health – an indispensable component of the urgent care pathway, as well as a prevention focused community asset that helps people to stay well as much as it helps people to feel better when they are poorly. It must also be about giving the NHS a return on every NHS Pound spent with us – whilst not being afraid to ask to be paid for that value! Community pharmacists need a return on the investments they make and the risks they take. Which brings us, inevitably, to the new contractual framework in England. We independents must fully embrace the contract’s clinical service agenda, which is our best hope for a change in fortunes from our currently precarious situation and the right thing to do for our patients. Yet many pharmacies, worn down by funding cuts and escalating costs, are not in a position to invest in new services that would greatly benefit patients and the NHS.

achieve the transformational improvements the NHS and pharmacists would like to see. For some pharmacies, it won’t even be enough to keep the doors open, unless other substantial sources of income can be found. To ensure the service levels required for patients, the £2.59bn core funding needs to be a floor not a ceiling. Nevertheless, the journey to a more clinically focused future in community pharmacy is one we independents must, and should wish to take. We have a better chance of getting there if we take the journey together, in partnership.

MEET THE TEAM ON STAND PG40

So let’s be clear that the core funding for England’s pharmacies for the next five years is very unlikely to be enough to

THE NPA

SUPPORTING YOU AT

THE PHARMACY SHOW NPA members attending the Pharmacy Show will have the opportunity to: Hear from the NPA Chief Executive, board members, other NPA experts and Independent Community Pharmacy contractors in The Pharmacy Show’s various dedicated theatres. The NPA will be providing sessions on what you need to know about working with PCNs, meeting the new NHS England contract framework, using technology effectively to support your business and many more. Visit the NPA stand (PG40) to speak to our experts and business partners about the latest business solutions, support and advice available

Advancing digital healthcare in community pharmacy Powerful non-invasive cardiovascular diagnostics for community pharmacy that enhances clinical interaction with patients and builds trust, shaping Community Pharmacy as a valued resource in the referral pathway. Hospital-grade technology Advanced CV screening Improved adherence

This powerful diagnostic tool has saved lives and hospital admissions. It’s changed my patients view of heart health and the benefits of our community pharmacy Norman de Villiers MRPharmS(IPresc)

In-depth reports

Acquire CPD hours and take the opportunity to complete your peer reviews with other pharmacists Equip yourself and your pharmacy with business ideas that will help you to survive and thrive

6-7 October 2019

To find out more and to register for your FREE place visit www.thepharmacyshow.co.uk

Medi-stats supported by LogixX Pharma Solutions Ltd Visit us on - Stand Pi62 www.medi-stats.com

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6-7 October 2019

Who wants to talk about fraud? Fraud can be an uncomfortable subject, but talking about it is vital to protect both individuals and organisations. That’s why the NHS Counter Fraud Authority will be at the Pharmacy Show 2019 (stand PE45) and are keen to speak to as many people as possible about their work. Fraud is not always the easiest conversation topic. Individuals who have become a victim of fraud can be ashamed to talk about it, and organisations can be reluctant to acknowledge that fraud is a threat for them. However, talking about fraud is vital. Since fraud is essentially deception carried out for financial gain, it is typically a hidden crime. This means that fraud can prosper on a lack of awareness or a reluctance to acknowledge it. Fraud is also a growing threat for both individuals and organisations in the UK, and the crime you are most likely to experience during your lifetime. At the NHS Counter Fraud Authority (NHSCFA) we are always keen to talk about fraud. Our task is to identify, investigate and prevent fraud and other economic crime, such as bribery or corruption, affecting the NHS and the wider health group. As a special health authority focused entirely on counter fraud work, we are independent from other NHS bodies and directly accountable to the Department of Health and Social Care (DHSC). Understanding the threat How big is the problem in the NHS? According to our latest estimates, based on 2017-18 data, fraud costs the NHS £1.27 billion every year. This is enough to fund over 5,000 new frontline ambulances, or over 40,000 community nurses.

All health systems are exposed to the risk of fraud, and the NHS is no exception. We recently published a new fraud reference guide on our website which details the different types of NHS fraud. A quick look at the guide is enough to realise that a wide range of people commit fraud against the NHS (including a dishonest minority of staff, patients, suppliers and contractors) and that no sector of the health service is immune from the threat. The guide is there to help those who are unsure of what constitutes NHS fraud and want to access information about different types of fraud. Along with the guide, our growing list of fraud prevention resources is designed to further inform NHS organisations and the wider health service of the different risk areas and what measures can be put in place to mitigate those risks. At the NHSCFA we strongly believe that collaboration and engagement with our stakeholders and the public are vital to the success of the fight against fraud. That is another reason why we are eager to speak to professionals and specialists in different sectors, to raise awareness of fraud and better understand the impact it has on their work. Meet us at the Pharmacy Show Wanting to engage with the community pharmacy sector, we are attending the Pharmacy Show 2019. We will be at stand PE45 and hope to speak to pharmacy professionals about what we do and how we want to work with and support the sector in preventing fraud and protecting NHS funds which are meant for patient services. Over the course of the two days, we will be engaging with pharmacy colleagues to talk about how we can work together to fight fraud. NHSCFA colleagues attending the conference will also be doing a survey to improve our understanding of the fraud risks facing NHS community pharmacy. We will also talk to colleagues about our priority areas for action this financial year, which include pharmaceutical contractor fraud along with procurement and commissioning fraud, GP contractor fraud and improving counter fraud outcomes in the NHS. Our priority areas are set each year

We’re with you every step of the way.

based on our latest evaluation of available intelligence on the fraud risks facing the NHS. Fighting fraud together Our aim in attending the conference is to improve our knowledge of the challenges faced by the community pharmacy sector in identifying, preventing and tackling fraud. We also hope to get a better understanding of how all our work – not only on pharmaceutical contractor fraud, but also on other areas such as fraud involving the misuse of prescription forms – affects NHS community pharmacy. The NHSCFA is clear that the vast majority of pharmacists and other pharmacy professionals providing services to their communities are honest. As in all sectors, it is only a minority who commit fraud, but their actions have a significant impact on NHS resources. We want to work with the pharmacy sector and the wider NHS to ensure that strong measures are in place, for example in relation to payment processes, to reduce the risk of community pharmacy being exploited by fraudsters. However, no matter how strong preventative measures are within an organisation or system, fraudsters will sometimes succeed in targeting it. What should you do if you have any suspicions or concerns about fraud against the NHS? There are a couple of ways you can report fraud. One is to contact NHS England or your local clinical commissioning group – they have their own counter fraud function with a Local Counter Fraud Specialist (LCFS) who can look into your concerns and provide counter fraud advice. Another way is to call our national, 24-hour fraud and corruption reporting line on 0800 028 4060 (operated by Crimestoppers) or make an online report to us at cfa.nhs. uk/reportfraud. All reports are handled in confidence and you have the option to report anonymously.

We hope to see you at the Pharmacy Show 2019, and hope you’ll be up for a chat about fraud – make sure you stop by stand PE45!

Supporting your journey to survive and thrive

6-7 October 2019

The Pharmacy Show Network

ThePharmacyShow

@pharmacyshow

#PharmacyUnited

www.thepharmacyshow.co.uk

6-7 October 2019

Pharmacy Business is the leading awardwinning monthly magazine for VISIT US ON community pharmacists STAND With an audited circulation of over 10,000 copies, it is the first choice among community pharmacists for breaking news, features, news analysis, expert commentary and business advice. Pharmacy Business has a strong presence on social media and its website attracts a strong following. The title is the perfect easy to read monthly digest of the key developments in community pharmacy, keeping busy pharmacists abreast of the issues that directly affect them. We highlight and make sense of topical issues facing community pharmacists, accommodating a range of views from experts within the pharmacy sector. Founded in 1998, Pharmacy Business covers key issues in the fast-changing pharmacy landscape – from commissioning of pharmacy services and decriminalisation of dispensing errors to drugs shortages and pharmacy funding. The magazine also showcases and celebrates the very best of community pharmacy through the prestigious Pharmacy Business Awards. Now in its 19th year, the Pharmacy Business Awards dinner is one of the biggest events in community pharmacy with the ‘who’s who’ of the profession and pharma industry attending.

The Pharmacy Business Big Interview is a regular much anticipated feature, discussing topical issues with leaders in the profession, often bringing out thought provoking and sometimes controversial views on community pharmacy. Telling stories that need to be told and shedding light on the darker corners of the pharmacy world are at the core of the magazine.

PG52

However, Pharmacy Business is mindful of the bottom line of its core readers. The magazine highlights newer revenuegenerating ideas and celebrates success stories of pharmacists who have identified and navigated new revenue streams. Our ever-growing readership across our print, digital and social offerings are a testament to the committed engagement of community pharmacists in our showpiece events – the Pharmacy Business Awards and Conference. The Pharmacy Business Conference showcases innovation and best practice in community pharmacy and takes place during the day of the Pharmacy Business Awards. Both events traditionally attract the biggest names in pharmacy and politics, with heads of pharmacy organisations, CEOs of leading manufacturers and wholesalers, health officials and government ministers all in attendance.

These innovative award-winning pharmacists are regular contributors to the magazine, sharing knowledge and best practice. The magazine has won the Best Support for Independent Pharmacy award at the Avicenna Media Awards on several occasions and it continues to serve the sector with sharp, up to the minute updates on the profession across all media platforms.

VISIT US ON STAND PE11

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6-7 October 2019

THREE WAYS TO BOOK YOUR FREE PASS TODAY:

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Simply call +44 (0) 20 39 78 667

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THE TOP 5 REASONS TO MAKE IT TO THE PHARMACY SHOW IN 2019

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NEW CONTRACT SETTLEMENT

DATES Sunday 6th & Monday 7th October 2019

Get to grips with the new community pharmacy contract settlement and funding plans. How will your pharmacy benefit? How can you realistically implement more clinical services?

BOOST INCOME STREAMS Find out how you can expand the services and products you provide. Open up new revenue streams and boost your income dramatically via consultative-style business-focussed seminars. Our business speakers will impart their expertise – advice that’s usually worth thousands of pounds.

LOCATION NEC Birmingham North Ave, Marston Green, Birmingham B40 1NT

ACHIEVE REVALIDATION With the first year of revalidation under your belt, it’s time to make the next 12 months your most efficient yet. Achieve CPD points for 2020 straight away and get your peer-to-peer discussion out of the way.

BROADEN CLINICAL SKILLS

ACCOMMODATION Visit www.thepharmacyshow. co.uk/hotels for discounted rates

Grow your clinical repertoire and engage with your local Primary Care Network to care for your patients in your area more effectively. Understand how you can become an even more important part of your patient’s life.

INNOVATE & TRANSFORM Come together to survive and thrive. Meet with 100s of leading suppliers who can help you implement exciting new technologies to transform your pharmacy. Engage with peers who are going through similar experiences to learn, innovate and work more collaboratively.

TRAVEL Plan your journey www.thepharmacyshow. co.uk/travel