SERVICE BULLETIN ISSUE 10 - OCTOBER 2016
The Voice of the Club Community
IN THIS EDITION NEWS IN BRIEF
A R E YO U P R E PA R E D F O R C H A N G E?
THE FUTURE IS FOOD
W H Y P LAY M U S I C I N YO U R C L U B?
04
06
11
16
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Could you be 2016’s Club of the Year?
STAFF CHIEF EXECUTIVE OFFICER Karen Giles OPERATIONS MANAGER Bob Shanks training@clubswa.com.au ADMINISTRATION MANAGER Linda Soerianto exec@clubswa.com.au MARKETING & COMMUNICATIONS OFFICER Holly Hazel marketing@clubswa.com.au ADMINISTRATION OFFICER Michelle Hall admin@clubswa.com.au BUSINESS SUPPORT OFFICER Juanita MacDonald services@clubswa.com.au TRAINING ADMINISTRATOR & RECEPTIONIST Bella Johnstone info@clubswa.com.au A huge thank you to our amazing volunteers. Western Australia’s club sector is nothing without our volunteers, and the time and effort you continuously put into our organisation is hugely appreciated.
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JOURNALISM INTERN Steph Hale VOLUNTEERS Frank Davies Milli Liu Mirela Craciun For information on anything in this issue of the Service Bulletin, please call 1300 640 616. www.clubswa.com.au
STATE COUNCIL CLUBS WA PRESIDENT Wally Maker REGIONAL VICE PRESIDENT Greg Hadlow METRO VICE PRESIDENT Keith Bransby TREASURER Chris Richardson METRO COMMITTEE MEMBER Don Bartlem REGIONAL COMMITTEE MEMBER Leone Bolto REGIONAL COMMITTEE MEMBER Sandra Bolton REGIONAL COMMITTEE MEMBER Tom Helm METRO COMMITTEE MEMBER Geof Irvin REGIONAL COMMITTEE MEMBER Ray Maclean METRO COMMITTEE MEMBER Ray Mansfield REGIONAL COMMITTEE MEMBER Stan Sherry Please address emails for State Councillors to exec@clubswa.com.au Find us on Facebook: www.facebook.com/ClubsWA www.facebook..com.au/HospAllianceTraining
From Clubs WA CEO
Karen Giles
Dear Member, Well for Clubs WA and many of your clubs, October marks the start of the Annual General Meeting process.
Over the years we have received enquiries from clubs for assistance in running their AGM including minute taking and development of processes. Based on your feedback and given the increased workload to ensure governance with the new Act, we are now able to provide this fee for service to interested clubs. Also, as you are aware, Clubs WA has worked collaboratively with the Department of Commerce to ensure our clubs are on top of the new requirements. This has included a set of rules specific to licensed clubs, which is regularly updated and can be found in the Members Only section of our website; as well as a workshop on the new Act which is now available on DVD at cost through Clubs WA. A reminder that although your club has three years to update your constitution to reflect the changes, in the meantime if your constitution contradicts the Act then the Act will override your constitution. A good example of this is with dispute resolution: If you suspend a member for behaviour that is detrimental to the club, your constitution will [should] allow for this member to appeal the suspension either to a special general meeting. Normally a constitution will state that the decision of this special general meeting is final. With the new provisions to the Act,
the suspended member is now able to approach the club for mediation; and if this does not produce an outcome amenable to the suspended member, they can make an application to the State Administrative Tribunal to have the dispute determined by that Tribunal (who may refer the matter back to mediation). On this matter, if your club ever requires a mediator, I am now trained to provide this service and am available if you wish to discuss what mediation actually entails should this situation occur. Please also remember that before you change your constitution there is a strict process that must be followed. This process can be downloaded from the Members Only section of the Clubs WA website, or you can call us for more information. There are also many other Acts that our clubs must be compliant with, and this is just one of the many topics of discussion at our upcoming Industry Forum this month. Our expert speakers have all given up their time to update our industry on these important matters, and with limited seats available, I strongly encourage your club to send a representative to hear about how you can manage your club in this challenging environment. More information can be found on page 7 of this issue of the Bulletin. Best wishes,
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For most clubs, the period surrounding your Annual General Meeting can be a time of strain, especially not knowing who will sit on the management committee and the processes surrounding notice of motions. The new Associations Incorporation Act, which has been helpful in assisting our clubs with clear roles and responsibilities, has also added more strain to our industry in ensuring we update our processes to remain compliant.
NEWS IN BRIEF *LAST CHANCE TO REGISTER* Clubs WA Industry Forum & Expo Don’t miss this fantastic opportunity to hear insight from a range of innovators and industry regulators about the rapidly changing WA club environment. WHEN: Wednesday 19 October, 9:00am - 3:00pm VENUE: Marmion Angling & Aquatic Club View the full list of Presenters and topics on pages 7-9. Contact Clubs WA on 1300 640 616 or info@clubswa.com.au to grab the last few seats!
Another sold out Clubs WA event! Thank you to each of our members who attended the hands-on ‘Leveraging Facebook for Your Club’ workshop at the end of September. Attendees were asked to bring along their laptops to this interactive workshop, as Sherryn McBride from Perth marketing firm, Marketing Talk, discussed ways to simplify and strategise Club marketing through Facebook. A big thank you to Mike Brunswick, Patty Rees and the team at East Fremantle Yacht Club for hosting this workshop.
Clubs WA Consulting
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With the busy AGM season upon us, are you requiring assistance in your AGM procedure or minutes? If so Clubs WA Consulting is now able to provide these services for a small administration fee, to your club. Some of the activities we can assist with include: • How to prepare for an AGM. E.g: notice requirements (by mail, on notice board and/or emails); agenda preparation etc. • Holding an AGM. E.g: quorum (failing to meet the quorum means the AGM will be adjourned); business of the AGM etc. • After the AGM. E.g: preparation of minutes; lodgement to legislative bodies such as: Dept of Commerce and/or Dept of Racing Gaming and Liquor (if required). For more details please contact Linda Soerianto.
Get your hands on our Associations Incorporation Act DVD! Weren’t able to make it to our August ‘Secrets for Secretaries’ workshop to hear all about the changes to the Associations Incorporation Act? Don’t worry - we’ve got you covered! This workshop was filmed and a DVD copy is available for purchase for only $30, making it easy for you to share this essential information with your current and future Club Committee. PRESENTER 1 - Laily Yassin, Department of Commerce (Associations and Charities Branch) • Effect of new laws on existing incorporated associations • Overview of changes • Prescribed Model Rules • Transitional Requirements • AssociationsOnline PRESENTER 2 - Daniel Papaphotis, Auditing Firm, Francis A Jones • Your Club’s new financial reporting obligations (For some clubs, this means you must perform an annual audit or review) • Roles of Auditors & Management • Preparing for Audits • Tips on how to extract best value from audits • Tendering evaluation criteria Contact info@clubswa.com.au to find out more.
Your Local Finance Clubs WA is excited to announce a new partnership with trusted Perth finance brokerage team, Your Local Finance. This new partnership is on track to benefit our member Clubs, your staff and your members. Whether it be for your club, or for your members’ personal finance, Your Local Finance can help source a range of finance solutions (including Home Loans, Business Loans and Equipment Loans) from more than 25 lenders. How is the partnership going to benefit you and your club? On top of helping you navigate the often daunting world of financing, Clubs WA and Your Local Finance have partnered up to offer our member clubs an exclusive opportunity to use this partnership as an alternate way to add to your club’s fundraising efforts.
Summer Sports Grants The State Government’s Club Equipment Subsidy scheme is available again for clubs ahead of the summer season. Clubs can apply for a one off grant up to $500 to purchase sporting equipment. Applications opened September 26, and close on October 28. Visit the DSR website for more information. www.dsr.wa.gov. au/funding/clubs/club-equipmentsubsidy.
Manning Memorial Bowls Club named finalist for Bowling Club of the Year WA’s Manning Memorial Bowls Club has been named one of four finalists for the inaugural 2016 Bowls Australia Club of the Year Award. Two new award categories were announced for the 2016 Bowls Australia Awards Night to be held on the Gold Coast in October, with the inclusion of Club of the Year and Bowler with a Disability of the Year awards. Manning Memorial and the Gosnells Bowling Club were both nominated for Club of the Year, with Gosnells Bowling Club just missing out, in this year’s national awards. Congratulations to Manning Memorial on this fantastic achievement and best of luck at the Bowls Australia Awards later this month.
Annual Information Statement Rule 15 of the Associations Incorporation Regulations 2016 dictates that associations must submit an Annual Information Statement within 6 months after the end of each financial year. This means if your club’s financial year ended 30 June, you are required to submit this Statement by 31 December 2016. Please note that all clubs will be required to complete this statement, regardless of your tier. The Statement can be submitted through the AssociationsOnline portal, or alternatively the
form can be downloaded from the Department of Commerce website at www.commerce.wa.gov.au/ sites/default/files/atoms/files/infostate.pdf. To create an online account with AssociationsOnline, please visit: www./associations.commerce.wa.gov.au/ associations. Clubs WA recommends the Statement be lodged after any review or audit is performed on the club’s accounts to ensure accurate reporting. Please also note there is no fee to lodge this statement, despite the payment page on the form.
Get ready for summer serving Did you know that for some December Club events/ functions, you may need to lodge an application for occasional licences or extending trading permits this month? Applications need to be lodged as per the following: Anticipated number of people to attend whole event/function Up to 500 people 501 to 5000 people Over 5001 people
Number of days prior to event for lodgement of application to DRGL 14 days 30 days 60 days
Free design tool for your club’s social media Are you wanting to create simple graphics for your next club event, or an upcoming competition? Try using CANVA, which is a free website that allows you to create great images with text, which you could use on your Club’s Facebook page. While some licensed images and pre-designed templates have small fees, the thousands of free options will help you create plenty of great graphics. Check out Clubs WA’s or Hospitality Alliance Training’s Facebook pages for examples of the free graphics we have created. www.facebook.com.au/ClubsWA www.facebook.com.au/HospAllianceTraining www.canva.com.au
Clubs WA Annual General Meeting The Clubs WA AGM will be held on Friday 28 October at the Gosnells Bowling Club, starting at 12:45pm sharp (attendees are invited to join us at 12:00pm for a light lunch). Please contact Holly on 1300 640 616 or marketing@clubswa.com.au if you would like to represent your Club at our AGM.
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To hear more about this new and exciting partnership make sure you get along to the Your Local Finance stand at the upcoming Clubs WA Industry Expo or make contact with Michael Saunders on 0427 548 871 or msaunders@ yourlocalfinance.com.au to learn how this partnership can benefit you and your club.
Are you prepared to change? By Holly Hazel, Clubs WA Marketing & Communications Officer At the end of April Clubs WA hosted a ‘Presidents Think Tank’, providing an opportunity for Club Presidents to connect and chat about issues (positive and negative) they identified within their clubs and community, and how these issues affected their operations now and in the future. Many ideas were raised and issues discussed, but at the end of the forum, we all left thinking that the biggest challenge - and opportunity - to our industry was change. We noted that one of the biggest changes in today’s culture was that more often people are choosing to stay home on the weekend rather than eating out at the club. This change could be attributed to people trying to save money, or technology being so good that they can stay home and watch movies. For many regional areas a common factor for less patrons at the club on a Friday or Saturday night was that there were limited taxi options and people justifiably didn’t want to drink and drive.
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Many of the attending clubs identified that they were finding it more difficult to attract volunteers, as a change in culture is seeing that people still want to volunteer but they have less spare time than they did 10 years ago.
These are very broad issues that were identified, but they are ones that we have been hearing regularly from our members. Other issues and ideas that were raised at the Presidents Think Tank included: • Changing smoking culture and compliance • Attracting and retaining volunteers • Changing compliance other than the Associations Incorporation Act and Liquor Licensing Act • Changing culture around drink driving • Developing strategic plans • Diversifying club offerings, including adding volleyball, fusball, and croquet facilities on unused grounds This was a great event that identified many areas of change that are happening in the industry and individual clubs, but most importantly it helped identify that many clubs had members who weren’t receptive or ready for change. With the overall theme of ‘change’ in mind, we have tailored our annual Industry Forum specifically around this idea. Hearing the challenges that were raised at the Presidents Think Tank, we have chosen our presenters for October’s Industry Forum to specifically address these main issues.
Clubs WA Industry Forum Last chance to register The event will open with the annual Supplier Expo, giving you a chance to test products and speak to representatives from industry service providers. Following the Supplier Expo, the Club Industry Forum will feature a number of prominent industry speakers and innovators who will share insight on how to manage external and internal change within your club, both for the present and for the future. WHEN: Wednesday 19 October, 2016 WHERE: Marmion Angling & Aquatic Club REGISTRATION: 8:45am TIME: 9:00am - 3:00pm PRICE: $99 per person inc. GST* *Purchase 2 x tickets, and receive additional tickets at $88 per person inc. GST INCLUSIONS: Tickets are inclusive of morning tea, cocktail finger food (entree), plated lunch, beverages, delegate bag, and entry to the conference & expo
INDUSTRY FORUM - SESSION 1 // 10:30AM - 12:00PM
1. Road Safety Commission // Commissioner Kim Papalia – The Road Ahead 2. Lavan Legal // Partner Jessica Patterson & Associate Alec Weston • Shire leases – how shire councils are able to change the lease terms (general overview) • Privacy Act – how can clubs provide their sponsors with their membership database for promotional purposes, without breaching the Privacy Act. (Notwithstanding the Associations Incorporations Act) • Juniors in clubs • Other compliance areas not covered by the Liquor Act or the Associations Act 3. Dept. of Health (Tobacco Control) // Compliance Officer Paul Iriks – Smoking Compliance & Culture
INDUSTRY FORUM - SESSION 2 // 1:30PM - 3:00PM
1. Dept. of Commerce // Commissioner for Consumer Protection David Hillyard – The Future of Associations 2. Dept. of Racing, Gaming & Liquor // The Associations Extended Trading Permit Explained 3. Barzotto van Straalen // Strategists Emiliano Barzotto & Diana van Straalen – Managing Change 4. Volunteering WA // CEO Tina Williams – Attracting & Retaining Volunteers
Time 8:45am
Activity Registration opens
Room The Boatshed
9:00am
Club Supplier Expo opens (morning tea served)
The Boatshed
10:30am
Club Industry Forum - Session 1
Blue Water Room
12:00pm
Expo re-opens (entrees served)
The Boatshed
12:50pm
Lunch is served
Blue Water Room
1:30pm
Club Industry Forum - Session 2
Blue Water Room
3:00pm
Club Industry Forum finishes
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Please note that the Clubs WA Annual General Meeting will not be held in conjunction with the Industry Forum & Expo like previous years and will instead be held on Friday 28 October at the Gosnells Bowling Club (see page 5 for details).
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The annual Clubs WA Industry Forum & Supplier Expo is one of the most important events for Western Australia’s club industry and with many experienced and knowledgeable speakers this event is not to be missed!
Meet our Forum presenters Lavan Legal
Jessica Patterson and Alec Weston will discuss compliance issues that clubs don’t often think about outside of liquor licensing and the new Associations Incorporation Act. Jessica Patterson is a partner in the Liquor, Hospitality and Events team. She has worked at Lavan Legal for 23 years and provides advice on a wide variety of liquor licensing and related matters. In 2008, Jessica participated in the establishment of the Small Bar Association of WA Inc. and has become its treasurer. Alec Weston is an associate in the Liquor, Hospitality and Events team. He has worked at Lavan Legal for 7 years and has extensive experience in the area of liquor licensing. He provides advice to a wide range of clients on all aspects of liquor licensing matters in Western Australia.
Barzotto van Straalen
Road Safety Commission
Kim Papalia was appointed as WA’s inaugural Road Safety Commissioner on October 28 2015. Mr Papalia has 35 years’ public sector management experience, having undertaken leadership roles in metropolitan and regional Western Australia where he managed diverse districts, divisions and business areas. He will discuss the changing attitudes around drinking and driving, specifically how this affects people who normally go to their local club for a beverage or two.
Tobacco Control
Paul Iriks is the A/Principal Compliance Officer (Education) for the Tobacco Control Branch.
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The Tobacco Control Branch (TCB) of the Department of Health (previously known as Quit WA) is located within the Environmental Health Directorate of the Health Protection Group.
Strategists Emiliano Barzotto and Diana van Straalen work with clients to review and develop business plans, organisational reviews, quality management, risk assessments and strategic asset planning. They will detail change management and all the considerations in managing change in the club environment.
The TCB’s responsibilities include: State-wide tobacco control policy development; coordination and planning administration; monitoring of legislative tobacco control measures; and resource allocation advice in relation to the management of state-wide programs to reduce the prevalence and uptake of smoking. Paul will help you navigate smoking compliance within clubs and how to address the changing culture around smoking.
Volunteering WA
Department of Commerce
Tina is the CEO of Volunteering WA, joining in April 2016.
Tina is an energetic advocate and passionate about volunteering - she believes that greater collaboration is needed to strengthen the sector, that volunteer managers and their programs need to be valued as much as their dedicated volunteers and that volunteering provides the window for everyone to do something they love and follow their passion. With current trends indicating that volunteers want more flexible positions for fewer hours we need to work smarter and more skillfully in recruiting, managing and retaining volunteers. Tina’s presentation will help address the challenges ahead and provide some practical tips for you to use in your clubs.
Department of Racing, Gaming & Liquor The Department of Racing, Gaming & Liquor will share insights on the requirements, process and costings of applying for an Associations Extended Trading Permit, so that you can cater to community groups.
David Hillyard, A/Commissioner for Consumer Protection, Department of Commerce, Western Australia David Hillyard was appointed as Acting Commissioner for Consumer Protection in December 2015. Prior to this, he was the Director of Consumer Protection’s Retail and Services Directorate. David has worked with Consumer Protection for over 35 years and has been in senior management roles where most recently he was responsible for the regulation of the retail, service industries, motor vehicle sales and repair industries as well as the incorporated association and charity sectors. David was awarded the Public Service Medal for outstanding public service in the areas of consumer protection and fair trading in the 2011 Queen’s Birthday Honour List announced by the Governor-General. David will be discussing the future of incorporated bodies in Western Australia.
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Tina brings to Volunteering WA her management and leadership experience in the not for profit sector, in both health and community organisations. Her skills and experience include general management, marketing/ PR, community relations, stakeholder engagement and business development.
Dealing with new financial reporting requirements: should you review or audit? The new financial reporting requirements for clubs and associations are now in force, and even though you have a full financial year to comply, it makes sense to start now. Registered Company Auditor Daniel Papaphotis, of accounting firm Francis A Jones – a Clubs WA Silver partner – has agreed to answer a few questions regarding the new rules. Q Thanks for talking to us Daniel. Please remind our readers of the new reporting regulations, which came into force for most clubs and associations on 1 July. A It’s a pleasure to be here. Basically there are three levels of financial scale in the new reporting regime: For TIER 1 associations with revenue of less than $250,000, all you need is basic financial statements, with no audit or review needed. TIER 2, with revenue between $250,000 and $1 million, must prepare financial reports in accordance with Australian Accounting Standards, and these reports must be reviewed by a member of a professional accounting body. TIER 3 associations with revenue of $1 million or more, the same level of reporting is required, with an audit conducted rather than a review. It’s important to note that Tier 2 associations have a choice – they can opt for either a review or an audit.
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Q So what is the difference between an audit and a review? A The difference is mainly in the types of procedures carried out. In a review, we talk to the people involved to get an idea of the financial structure, and identify any issues or problems. We read the minutes and financial reports, and we look for unusual transactions or anything that may lead to a misstatement in the report. With an audit, we do all that, plus we inspect records closely, we recalculate amounts and confirm accuracy. We also assess the internal controls of the entity, relevant to financial reporting. Q So it’s only about the procedures? A No, there’s also a difference in the way we ‘express our opinion’ – that is, how we verify the financial reports. In a review, we can only say if nothing has come to our attention to suggest that the financial report is misstated.
In an audit, we can confirm that we believe that the report is not materially misstated. It’s all about levels of assurance – and from our point of view, evidence. Q I am guessing that an audit costs more than a review? A Yes it does. Because although an audit and a review both cover the same areas of operation, the audit involves much more work in terms of inspecting records, checking accuracy and confirming details. But an audit also gives the board more confidence in the accuracy and fidelity of the records. Q And as a Registered Company Auditor, you and your team at FAJ Auditing can carry out both reviews and audits? A Yes we can. A review only requires a Certified Practising Accountant (CPA) or Chartered Accountant (CA) to complete and sign off, whereas an audit requires certification. For your members, they know that whether my team and I conduct either a review or an audit, they are getting the benefit of our extensive auditing and review experience. Q Finally Daniel, what does a club or association treasurer have to do to get an audit or review underway? A It’s as simple as calling or emailing me – there’s no need for them to review or revise the books and records in any way, we’re experts at finding our way through even the most non-conforming financial records. Q Thanks again for your time Daniel. A It’s a pleasure, and I look forward to helping your members meet their new financial reporting obligations. Members seeking a review or audit for their club or association can contact Daniel Papaphotis on 9335 5211 or email daniel@faj.com.au for an obligation free chat or quote.
154 High Street Fremantle WA Ph 9335 5211 www.faj.com.au SINCE 1930
FAJAudit_CWA072016
Pickering Brook Sports Club
The future is food By Steph Hale, Clubs WA Journalism Intern
From an average 15 customers a week to a now impressive 184 in one night, Pickering Brook claim to offer exceptional meals at affordable prices. Club Manager Jo Haynes attributes this change to their new focus on consistency and quality as well as the addition of their resident Chef, Brad Beurs, and his kitchen staff. “We leave Brad in the kitchen to do his thing, whatever he wants to do he does. He gets his own helpers come in and they’re just a really good team who work well together,” Jo said. Brad and his team, The Catering Craft, can cater for more than 280 people with a maximum wait time of 20 minutes. After Brad joined the team at Pickering Brook Sports Club, the kitchen began serving meals of a consistent quality at very low prices, which resulted in a growing attendance at the club’s Friday night meals. To help encourage the community to come in and try the new food, the club priced meals at very low costs - just enough to breakeven. Once the word began to spread about the Club’s new meals, the team slowly increased the meal prices to cover costs, and to bring in a profit. Through the whole process the quality of the food and service was maintained to ensure that patrons were getting great value.
Jo emphasised the importance of food and beverage service for clubs. “I think it’s very important because of the social aspect of all of the sections [of the club] getting together and getting to know each other, rather than having all these members that never see each other,” she said. By creating an inviting bar and restaurant the Club has established a place for members of all walks of life to mingle and strengthen the clubs community. Pickering Brook Sports Club predominantly use Facebook to communicate with their members, posting a new menu each week to keep customers interested. They also run competitions to win free meals that require entrants to ‘share’ and ‘like’ their posts on Facebook, effectively generating advertising for the club*. The club also uses a blackboard that is visible from the street and member emails to promote their weekend meal nights. Pickering Brook Sports Club cater for the entire local community, from young families to those in their 80’s. By teaming a welcoming environment with exceptional food and customer service, this club has truly made their mark in the industry. *Facebook has very stringent restrictions when it comes to Facebook competitions, so please refer to the Help section of their website for details. www.facebook.com/page_guidelines.php
Check out the club’s new menus on Facebook. www.facebook.com/PickeringBrookSportsClub
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Business is booming for the Pickering Brook Sports Club thanks to its new approach to foodservice.
Could you be 2016’s Club of the Year? By Holly Hazel, Clubs WA Marketing & Communications Officer With nominations for the 2016 Clubs WA Industry Awards for Excellence opening in a few months, it might pay for your Club Committee and staff to start planning now. Whilst some categories are simple and quick to nominate for, others like Club of the Year or Best Club Function Facility, require a little more effort. So what are the benefits of entering an industry awards program?
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Governance tool Many Clubs I have spoken with view the Awards nomination process as a bit of an audit, or selfcheck, and nomination questions often prompt them to review specific areas of the club’s operations. For example, one question for Club of the Year, is ‘Detail the type of environment your club operates in, including competitors and the average demographic of your local community’, another is, ‘Describe the current strategies used for promoting your club and its activities to your local community’. For some clubs, this might be the first time they have considered who actually lives in their community, and whether their club has any strategies for actually targeting these groups of people. Gain credibility through external validation If a wedding planner was presented with a handful of clubs to hold a wedding at in the future, the one that was named 2016 Best Club Function Facility, would likely garner more confidence and credibility. Many 2016 Club Industry Awards finalists and winners gained media attention with articles in their local papers, and clubs have been able to put the Awards finalist or winners logos in their email signatures, newsletters and websites to promote their excellence to current and potential members. Sponsors & Potential Partners Potential sponsors might have more confidence in supporting a Club who has gained extra credibility through a state-wide Awards program.
A sporting company would see great marketing opportunities to partner with a Club who’s team won 2016 Sports Team of the Year, or a potential food sponsor could get a lot of promotion for themselves by supporting the Club who competed in WA’s Best Club Chef competition. Learn from what others are doing Attending the Awards night itself has many advantages (on top of the opportunity for a well-deserved dance), including being able to hear other clubs’ nominations and what it took them to win. This might give you motivation or ideas for projects your club could look into. The sheer size of the event is an opportunity to celebrate the Club industry, and recognise all that has been achieved over the past few years. Despite whether your club takes home a win or not, participating in the Awards is an opportunity to recognise your staff, celebrate with the industry and add to your club’s governance processes. Nominations for the 2017 Clubs WA Industry Awards for Excellence open in January 2017, with winners announced at the annual Clubs WA Industry Gala Ball to be held at Crown Perth on Saturday 17 June, 2017.
2016 Winners
Best Club Industry Supplier Malcolm Atwell and Mal Atwell Billiards & Bingo Club: Marmion Angling and Aquatic Club
Best Club Media Story ‘New premises leads fresh focus for the historic WA Club’ by Candice Barnes, WAToday Club: The Western Australia Club
Amateur Sportsperson of the Year Conor Nicholas, South of Perth Yacht Club (Sailing) Amateur Sports Team of the Year U15 Sorrento R&R, Sorrento Surf Life Saving Club Clubs in the Community (SPECIAL PROJECTS) Albany Italian Club
Best Club TAB Thornlie Bowling Club
Clubs in the Community (PARTNERSHIPS) Gosnells Bowling Club
Best Club Chef of the Year John O’Hara, Royal Perth Golf Club
Volunteer Contribution Gregory Banfield, Dunsborough and Districts Country Club
Best Club Sandwich of the Year Fiona Whife, South of Perth Yacht Club Best Club Function Facility (SMALL) Guilderton Country Club Best Club Function Facility (MEDIUM) Dunsborough and Districts Country Club Best Club Function Facility (LARGE) Marmion Angling and Aquatic Club Best Club Members Event (SMALL) Gosnells Bowling Club
Lifetime Contribution to Volunteering Ric Fairey, Nedlands Yacht Club Inspiration Award Chris Minutillo, Cockburn City Soccer Club Members Choice Club of the Year Mark McBride, Alexander Park Tennis Club President’s Choice for Club Achievement Ord River Sports Club
Best Club Members Event (LARGE) Royal Perth Golf Club
Club of the Year (MEDIUM) Sorrento Bowling Club, Brian Lucas
Employee of the Year Timothy White, Marmion Angling and Aquatic Club
Club of the Year (LARGE) Marmion Angling and Aquatic Club, Robert Weir
Junior Amateur Sportsperson of the Year Fred Lee, Royal Perth Golf Club
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Best Club Members Event (MEDIUM) Ocean Reef Sea Sports Club
Club of the Year (SMALL) The Club of the Year Awards also recognises ‘Club Manager of the Year’ Yunderup Sports & Recreation Club, Sandra Bolton
New life for the Swan Yacht Club By Steph Hale, Clubs WA Journalism Intern
The Swan Yacht Club is undergoing an exciting makeover, transforming from a ‘tired’ building to brand new facilities which should be completed just in time for summer.
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The $4 million renovations will include a makeover to the existing building, as well as an extension. There are many aspects to the renovation, including a beautiful riverside deck that will be able to cater for up to 300 people (previously catered for maximum 50 people), a completely revamped upstairs main function room with both bottom and top bars renovated, replacement of the old asbestos roof, new bathroom facilities, new kitchen, a new administration wing, as well as a new fascia to the club. The kids haven’t been forgotten either thanks to the addition of a new lawn area. Club Manager Damien Gaspar said he was extremely excited for the changes, which have been carefully planned for more than two years. “The club was tired,” he said. “With the renovated and new areas to the club, we expect greater functions and events, along with more attendance from members who will be able to enjoy excellent facilities at this idyllic location.”
Damien said the club’s community helped the renovations become a reality. “The committee, who are all volunteers, have been instrumental in ensuring the project got underway and progressed accordingly,” said Damien. “The members also contributed by providing input regarding what they would like to see in the new club house at member forums before the design was handed over to the architect.” The Federal Government helped contribute funds for the installation of a lift and Damien said the Club continues to work with Government to assess further funding options. The renovations began in February 2016 and are expected to continue until May 2017. Stage one of the renovations, which includes all of the outdoor areas, will be completed by the end of October this year. This gives members and guests the opportunity to enjoy the new facilities just in time for summer. You can check out the progress photos on the Club’s Facebook page. Search ‘Swan Yacht Club’ on Facebook
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Why play music in your club? By Phonographic Performance Company of Australia (PPCA)
Socialising in clubs, restaurants, pubs or bars just wouldn’t be the same without music. New research released recently from music licensing organisation PPCA suggests that silence in the workplace is far from golden, with 87% of Australian Small-Medium Businesses agreeing that playing music in the workplace increases staff morale and creates a better atmosphere/working environment. There is also an expression that states “If talk is cheap, then being silent is expensive”, and this certainly seems to be the case if you choose not to play music for your customers. Studies also revealed that 53% of Aussie businesses agree that playing music for clients and customers increases sales and repeat business. Put simply, if music played in your establishment is enjoyed by a customer then it is likely that this positive response will be associated with your product, environment or experience – which is what every successful business needs. Playing music can encourage your customers to stay longer, spend more and visit more often.
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Other research has shown that recorded music and music videos can help an image, influence the experience and decisions of customers, motivate staff and positively impact sales. It helps your business stand out from its competitors. Now the question is….Do you play music in your business? Some business owners are surprised to learn that they need a licence to play copyright protected music in their business and don’t always understand that simply buying a CD or a digital download or utilising streaming services (such as internet radio), for example, doesn’t give them the right to play it in a commercial environment. Generally speaking, any business that wants to play copyright protected music or music videos has to first obtain the requisite licences.
What licences do I need? Recorded music and music videos are the intellectual property of their creators and they are protected in Australia under the Copyright Act. There are at least two copyrights in most recordings and music videos: 1. the copyright in the composition or “musical work” (these licences are available from APRA); and 2. the copyright in the recording and/or music video of the song - the “sound recording” or “video clip”. PPCA’s blanket licence covers recordings from the catalogues of the thousands of record labels controlled by our licensors. In practical terms, this means that a PPCA licence will cover just about every original sound recording Australian businesses are likely to play. Alternatively individual licences are also available directly from each of the relevant copyright holders. By way of example, if someone plays a version of a Beatles song, the PPCA licence would relate to The Beatles or the artist who recorded that particular version and then the APRA licence would relate to the Lennon/McCartney composition. How can PPCA help? The Phonographic Performance Company of Australia (PPCA) represents the interests of record companies and Australian recording artists. We offer a blanket cover, which allows you to choose to play virtually any music you may wish to in your business, without fear of infringement. We believe you know your customers best, and you should be able to choose a playlist that you know will appeal to them without restriction. For more Information, contact any one of our licensing team at PPCA on 02 8569 1111 or email licensing.mail@ppca.com.au. You can also find out more at www.ppca.com.au
Could silent discos work in your club?
Members and guests can enjoy proper conversations while others are dancing the night away. This is great for the community within and surrounding your club. Silent discos help to greatly reduce noise complaints and generally reduce noise for local residents.
By Steph Hale, Journalism Intern It’s hard to keep quiet about such great parties. Silent discos have gained popularity over the past few years and don’t seem to be going anywhere in a rush. By boycotting big speakers, silent discos have revolutionised the party scene. All you need is a dancefloor and a bunch of wireless headphones, and you’re ready to party! By removing the central speakers, silent discos cater for a more diverse audience. This means multiple DJ’s or playlists can be streamed at once via different channels. As a result, mini dance communities are formed throughout the dancefloor with all stations in constant competition. This personalised approach can be used to attract a younger demographic to your club as it allows for multiple genres to be played at once. Not only do partygoers get to choose a song, they also get to control their own volume. No more ear damage or screaming at someone close by in an attempt to be heard.
This also means that you can host a silent disco at your club simultaneously with other events without the worry of disturbing anyone. A silent disco suits any sized venue, making the space seem larger due to the multiple atmospheres within it. A silent disco offers a unique dance party experience, putting the power back into the hands of the partygoer. This is a great opportunity to cater to a wide range of people while offering an event that is fun and different. You might like to try out the silent disco bandwagon to see what all the fuss is about! There are companies who provide everything you need to host a silent disco including DJ’s, headphones, laptops and iPods. Licensing requirements are identical to that of any other disco, so make sure your licence is in place and up to date! Licence Types: http://apraamcos.com.au/musiccustomers/licence-types/hotelspubsclubstavernsbars/
Thornlie Football & Sports Club’s exciting new initiative The Thornlie Football and Sports Club has engineered a brand new event, with the first of its monthly markets launching on Sunday 16 October in partnership with the Association for Malaysians in Western Australia.
The Club’s aim is to have more participation from their community members at either the playing level in sports or becoming a community volunteer.
EXPRESSIONS OF INTEREST Local Community Markets
Would you like to be a stallholder or participate in your local community market? Do you want to assist with the establishment of a community market in Thornlie? Members of the community are invited to show their interest in becoming a stall holder at a local community market that is to be held on a monthly basis on Thornlie Oval (Walter Padbury Reserve) Berehaven Drive, Thornlie. The Thornlie Sports Club and the Association for Malaysians in Western Australia are joint partners
in holding the first “Thornlie Oval Market” on Sunday 16th October, 9am to 2pm. We are looking for all types of Market stalls from: Homemade Preserves and Cakes Fresh Produce Arts / Crafts Clothing /Fashion Accessories Books Memorabilia
Toys and Gifts Furniture Plants / Garden Tools and Accessories Hand / Work Tools Fragrances And even those out the ordinary
of the Month, also a Friday night market to be held in the new year depending on community interest. Please feel free to pass this on to all who may be interested.
Register your interest or for further details please email After the Markets Launch on the admin@cunard.com.au or contact 16th October it is our aim to have the Wayne Barrett 0407 088 357 markets run on the second Sunday
Service Bulletin // 17
The Project aims to benefit anybody who wishes to get The concept has been in the making for some 12 months involved with their Community. It will give a sense of and the Club is very excited to finally launch the event, being a community contributor with also the benefit with local communities already showing a lot of interest. of meeting new people and a level of well-being and exercise. Any profit derived from the Markets will be The Markets Project gives the Club a great opportunity to used to promote participation in Junior Sports and also give small grants (Registration fees) to those in the showcase the Clubs Community spirit and for residents (and non-residents) to get involved with local Clubs community who are unable to meet the cost. whether it be a Sports Club, Social Club, Community Events or a Service Club.
Clubs WA Industry Awards for Excellence Winners Meet some of individuals and clubs who were named winners of this year’s Clubs WA Industry Awards for Excellence.
Inspiration Award
Chris Minutillo – Cockburn City Soccer Club Chris Minutillo, from Cockburn City Soccer Club, was the worthy recipient of this year’s Inspiration Reward. This award recognises and honours a member of the community who has inspired their club and shown incredible strength, determination and courage. Chris, who was born with Cerebral Palsy and an intellectual disability, has not only shown commitment to his own athletic success, but also to the success of those around him.
Service Bulletin // 18
Chris represented Australia, playing soccer at the 2015 Special Olympic World Games in Los Angeles. Chris was responsible for seven of the eight goals scored by the team, securing a silver medal for Australia. Chris has showcased a commitment to assisting local players with disabilities achieve their goals wherever possible, through his role as an Ambassador for the Cockburn City Soccer Club Equal Opportunity Squad. Chris has been a member of Cockburn City Soccer Club for six years and has inspired many local athletes with disabilities to join in on the fun. Congratulations Chris, you truly are an inspiration!
Junior Amateur Sports Person Fred Lee – Royal Perth Golf Club
Congratulations to Fred Lee of Royal Perth Golf Club (RPGC) for receiving the Junior Amateur Sports person of the Year Award! This award is granted to a junior sports person who made great sporting achievements throughout 2015, helped raise awareness of their club and sporting code, was provided support by their club and acted as a role model to other sports people. Fred’s golfing achievements in 2015 certainly deserve recognition. Fred was ranked 2nd nationally for boys at the end of last year after winning the NT Amateur, Srixon Junior Championship, State Junior, Royal Perth Junior Open, Jack Newton Srixon International Junior Classic (boys U16), Nedlands Master and Mosman Park Junior Classic in addition to being part of the Division One Pennant winning team. Fred’s outstanding achievements have made him an inspiration and role model to members of Royal Perth Golf Club, especially among the junior golfers. His success has put RPGC in the limelight several times and has boosted membership of the junior program. Congratulations Fred, keep up the great work!
Conor Nicholas – South of Perth Yacht Club Conor Nicholas received the Amateur Sportsperson of the Year Award, which recognises a sports person who made great sporting achievements during 2015, helped raise awareness of their club and sporting code, was provided support by their club and acted as a role model to others. Conor’s list of achievements is very impressive, winning 8 sailing competitions in 2015 including the Laser Radial Youth Worlds, which saw 37 nations compete for the title. Conor is the most decorated youth in Australian sailing, being the current world youth champion and Australian national champion. As a result of these achievements, Conor is a member of the Sailing Team at the WA Institute of Sport. Yet he remains humble and volunteers for Sailability, a sailing program for mentally and physically challenged people. In addition to this Conor coaches and is the captain of junior sailing at South of Perth Yacht Club, helping young sailors achieve their potential. Fantastic work Conor and big congratulations to you!
Amateur Sports Team
U15 Sorrento Rescue & Resuscitation - Sorrento Surf Life Saving Club The Amateur Sports Team of the Year Award was presented to the U15 Sorrento Rescue and Resuscitation team from the Sorrento Surf Life Saving Club. The award is granted to a team who made great achievements during 2015, promoted their club and their sport, was provided support by their club and were role models to other sports people within their club and community. This is certainly true for the U15 Sorrento R&R team who are an extremely dedicated group of five young ladies. All of the girls are patrolling lifesavers and have together completed over 121 hours of volunteering surf patrols, on top of their sporting commitments with the club. Thanks to the team’s achievements the club was successful in a grant application that allowed them to purchase a new reel specifically constructed for their nipper program. Sorrento Surf Life Saving Club has supported the team by assisting in organising fundraising and subsidising travel costs when the girls visited Queensland for the Youth Championships. The club also supplies all of the equipment used within the R&R discipline as well as all of the coaches, uniforms, trainers and assessors for life saving duties. Congratulations girls and thank you for your contribution to the community.
Service Bulletin // 19
Amateur Sports Person
Are you ready to get U.G.L.Y A message from the Leukaemia Foundation Bartenders are showing their U.G.L.Y. side for the Leukaemia Foundation
Clubs in the Community
In over 170 venues around WA this year you’ll see bartenders sporting the attention-grabbing “I’m U.G.L.Y, I need help!” t-shirt. The now famous U.G.L.Y. tees are a quick and easy way to show patrons that their local bartender is raising funds for the Leukaemia Foundation by demonstrating their ‘Understanding Generous Likeable You’. Ryan Keatley from Perth Football Club is just one of our amazing Clubs WA members on board this year for U.G.L.Y. Bartender of the Year. Just over 2 years ago Ryan received the devastating news about a close family member, Peggy, being diagnosed with leukaemia. After watching his loved one go through rounds of chemotherapy he couldn’t sit back and do nothing. “I remember going into a state of shock and thinking why. I had previously lost 3 grandparents to various forms of cancer and wondered if I could do something to help others going through the same situation,” Ryan said.
Earlier this year Ryan took part in the Leukaemia Foundation’s World’s Greatest Shave and sacrificed his long dreadlocks raising money through Perth Football Club. “I really wanted to raise more awareness and funds to help support other people going through the same journey,” Ryan said. Unfortunately 2 weeks before the event Peggy lost her battle with leukaemia. “We were asked to go and say our final goodbyes. This was the hardest thing I had to do knowing that she wouldn’t be able to attend the event.” Ryan has continued to support the Leukaemia Foundation and families who have been affected by a blood cancer. In memory of Peggy, Ryan will continue that support as he helps raise funds and competes to become this year’s U.G.L.Y. Bartender of the Year. The 2016 U.G.L.Y. campaign launches in WA on Saturday, 1 October, and concludes on Monday, 14 November 2016. U.G.L.Y. Bartenders are encouraged to host innovative fundraisers to entertain and amuse patrons in their bar. Events like U.G.L.Y. Pirate Parties, Blue Tie Dinners, Yabby Bingo (even we needed to check what this was), cocktail and dessert specials, U.G.L.Y. Club Membership and more! The creativity that goes in to coming up with these events continues to impress and engage patrons and the local community. U.G.L.Y. Bartender of the Year also highlights the generosity of the WA hospitality industry. Pubs, clubs and bars are often the heart of their local community, and play a significant role in providing both entertainment and an opportunity to engage patrons in fundraising that impacts both locally and beyond their suburb or town.
Service Bulletin // 20
To find your local U.G.L.Y. bartender, visit: www.uglybartender.org.au and click [SPONSOR], you can donate to them online and in their venue! The Western Australian Club to raise the most funds for the U.G.L.Y. campaign will take home Stoddart Commercial Food Service Equipment up to the value of $1,500RRP.
Breast cancer is the most commonly diagnosed disease amongst women, with 44 people diagnosed every single day and one in eight women expected to hear the devastating news ‘you have breast cancer’ before they reach the age of 85.
We would love to have you part of the fun! Show that you care today and register to host an event at www.mcgrathfoundation.com.au/getinvolved.
One simple thing can show your patrons that these women and their families are important to you. Just tune in to the Commonwealth Bank Pink Test Sydney, from 3 – 7 January in 2017.
We have lots of ideas and support to help you plan, promote and host your event. From promotional posters to media releases and everything in between once you register your event we will be there to help you every step of the way.
It is fun and easy by turning your venue pink; broadcasting the Commonwealth Bank Pink Test and you can show you care. Fundraise in support of the McGrath Foundation to make life for families experiencing breast cancer that little bit easier.
Without the ongoing support from wonderful organisations like yours we simply couldn’t help all the Australian families experiencing breast cancer that need us. As we say at the McGrath Foundation, together we can make a difference!
This iconic sports event invokes feelings of support and hope each year as people band together to enjoy the cricket, remember Jane McGrath and the amazing legacy that she has left behind. Jane McGrath Day on 5 January 2017 (Day three of the Test) is celebrated with the entire Sydney Cricket Ground turning into a sea of pink in honour of Jane McGrath.
Clubs in the Community
A message from the McGrath Foundation
Service Bulletin // 21
Get ready to turn your club PINK
Business Directory Want to be listed here?
Email marketing@clubswa.com.au to find out how. Make sure to mention Clubs WA to receive great deals and discounts from suppliers. Liquor Specialists Lion Ph: (08) 9350 0407 www.lionco.com
Legal Partner Lavan Legal Ph: (08) 9288 6000 www.lavanlegal.com.au
Training Specialists Hospitality Alliance Training Ph: (08) 9417 7149 www.hat.edu.au
Carlton & United Breweries Ph: 132 337 www.cub.com.au
Technology Rule Technology Ph: 1300 823 226 www.ruletech.com.au
ATI-Mirage Ph: (08) 9218 9059 www.ati-mirage.com.au
Oatley Fine Wine Merchants Ph: 1800 628 539 www.buywine.robertoatley.com.au Treasury Wine Estates www.tweglobal.com Food & Beverage Specialists NestlĂŠ Professional www.nestle.com.au Gaming Specialists TAB Ph: 13 23 68 www.tabtouch.com.au Mal Atwell Billiards and Bingo Ph: (08) 9354 9150 www.malatwell.com.au Finance & Strategic Management Banktech Ph: 0478 333 297 www.banktech.com.au Clubs Plus Superannuation Ph: (02) 9376 9422 www.clubplussuper.com.au Beyond Bank Ph: (08) 9382 0325 www.beyondbank.com.au Your Local Finance Ph: 08 9430 6555 www.ylf.com.au
Service Bulletin // 22
Francis A Jones Ph: 08 9335 5211 www.faj.com.au Mills & Associates www.millsfinancial.com.au Gas & Energy Trans Tasman Energy Group Ph: 1300 118 834 www.tteg.com.au
Accommodation Crown Perth Ph: (08) 9362 7777 www.crownperth.com.au Hospitality & Venue Specialists Hisconfe Ph: (08) 9388 3400 www.hisconfe.com.au Stoddart Manufacturing Ph: (08) 9414 1343 www.stoddart.com.au Fox Sports Venues Ph: 1300 301 415 www.foxsports.com.au Stanlee Ph: 0420 216 116 www.stanlee.com.au Monbell Ph: (08) 9228 4722 www.monbell.com.au 21st Century Business Equipment Ph: (08) 9321 8902 www.21stcenturybuisness.com.au Insurance Arthur J. Gallagher Ph: (08) 6250 8300 www.ajg.com.au AV Partner AV Partners Ph: 08 9362 7653 www.avpartners.com
Marketing & Promotions Moo Music Ph: 1300 139 913 www.zbm.com.au WA Flags & Banners Ph: (08) 9467 4646 www.waflags.com.au Music Licensing & Entertainment PPCA Ph: (02) 8569 1111 www.ppca.com.au APRA AMCOS www.apraamcos.com.au Retro Music Box Ph: 0407 083 090 www.retromusicbox.com Community Initiatives Road Safety Commission Ph: (08) 9323 4688 www.rsc.wa.gov.au Health & Safety St John Event Health Services Ph: (08) 9334 1311 www.stjohnambulance.com.au Act-Belong-Commit Ph: (08) 9266 4648 www.actbelongcommit.org.au
People on the Move
The following is a list of opportunities available across Western Australia’s vibrant club industry.
General Manager Find on: www.clubswa.com.au Melville Glades Golf Club Bar / Duty Manager Find on: www.indeed.com.au Mandurah Offshore Fishing & Sailing Club Senior Marketing Manager Find on: www.indeed.com.au Perth Racing Brand & Business Development Manager Find on: www.seek.com.au Perth Football Club Club Manager / Secretary Find on: www.seek.com.au Private recruiter (North of Perth location) Sport and Development Officer Find on: www.indeed.com.au Surf Life Saving Western Australia Retail Manager - Sports Club Cafe Find on: www.seek.com.au Willetton Basketball Association
High Performance Manager Find on: www.indeed.com.au Fremantle Dockers Football Club Conference & Events Coordinator Find on: www.seek.com.au University Club of Western Australia
Food & Beverage Attendant Find on: www.seek.com.au University Club of Western Australia Casual Bar Staff Find on: www.gumtree.com.au Claremont Yacht Club
Food & Beverage Service
Bar Attendant / Barista Find on: www.gumtree.com.au Cottesloe Golf Club
Casual Chefs Find on: www.indeed.com.au Perth Racing
Part Time Bar Staff Find on: www.gumtree.com.au Esperance Golf Club
Executive Chef Find on: www.indeed.com.au Perth Racing
Food & Beverage Attendant Find on: www.gumtree.com.au Royal Perth Golf Club
Approved Manager Bar Staff Find on: www.gumtree.com.au Swan Athletic Sporting Club
Food & Beverage Operations Floor Supervisor Find on: www.seek.com.au Royal Perth Golf Club
Bar & Wait Staff Find on: www.seek.com.au Swan Yacht Club Casual Bar Staff Find on: www.gumtree.com.au Mandurah Country Club
Grounds & Maintenance Staff Live-In Bosun / Caretaker Find on: www.gumtree.com.au Perth Yacht Club
Service Bulletin // 23
Management
The Road Safety Commission is a proud Partner of Clubs WA.
clubs wa
Clubs WA is proudly supported by leading industry partners and suppliers
Platinum Partners
Legal Partner
AV Partner
Technology Partner
Gold Partners
Silver Partners
Service Bulletin // 24
Bronze Partners
Industry Supporters
PO Box 5101 South Lake WA 6164 • 2/12 Hammond Road Cockburn Central WA 6164 Email: info@clubswa.com.au • Telephone: 1300 640 616 • Facsimile: 1300 503 907 • Website: www.clubswa.com.au